Name: Corporate & Strategic Communication Skills for Managers
Price: 25 GBP
Availability: InStock

Harpenden

<p>Conflict is a word that conjures up many emotions. It is something that most people would prefer to avoid, if possible. Work can be an emotive place. Positive relationships can make your life at work exciting, motivating and challenging, whilst relationships that do not hold value to you could make your life very difficult and stressful, especially if there is conflict between you and your manager. This course is essential for people who want to understand where conflict can be used to positive effect and how to manage conflict in your working relationships and see it as something positive that can stimulate the environment.</p><p>Research has shown that relationships at work are an extremely high motivational factor, and for a lot of people it has a higher importance that salary! Therefore, it is essential that we invest in relationships and search out new ways to make them better in order to have a more positive influence on our surroundings. By understanding why other people are in conflict we can manage the conversation a lot better, with outcomes managed more effectively so the 'conflict' will add value to the organisation.</p><p>This participative event will cover a wide variety of exercises and personal stories, and leave course participants with a clear strategy to identify when they are in conflict with someone and how they will structure their approach to get to a satisfactory outcome.</p>This is a workshop that targets anyone where conflict needs to be managed and cannot seem to resolve it, whether internally or externally. At the end of the day, participants will:<ul><li>Know their key relationships and the strength of those relationships</li><li>Complete the Strengths Deployment Inventory (SDI) to identify where you deploy your strengths</li><li>Understand what is important to you and your key stakeholders</li><li>Know how motivational value systems can influence behaviour</li><li>Tailor your communication style to match that of your opposite party</li><li>Know conflict strategies to resolve conflict in others</li><li>Learn to be more assertive when challenging</li><li>Achieve key personal, departmental and organisational objectives</li></ul><section>
                    <h3>1 Where are you now?</h3><ul><li>How effective are your current working relationships?</li><li>Can I work effectively without the input from others?</li><li>Who do you need to be a success?</li></ul> <h3>2 The Strengths Deployment Inventory (SDI)</h3><ul><li>Completion of the SDI questionnaire</li><li>An understanding of the theory</li><li>A 'trip around the triangle'</li><li>Predicting relationship interaction</li><li>Your scores and what they mean in your relationships</li></ul> <h3>3 Conflict theory</h3><ul><li>What is conflict?</li><li>The 3 flags of conflict</li><li>What are your conflict triggers?</li><li>Your conflict scores plotted</li><li>The conflict sequence</li></ul> <h3>4 Conflict resolution strategies</h3><ul><li>Early warning signs</li><li>Most productive behaviours</li><li>Least productive behaviours</li><li>Preventable / unwarranted conflict</li><li>Review of the dynamic triangle</li><li>Review of the day, personal learning and action planning</li></ul> 


                </section>

The In House Training Company

Conflict Resolution

Team Building

Counselling Skills

Conflict Management

Organisational Skills

Management Skills

Conflict management (In-House)

Study Plex

Functional Skills

Functional Skills English Level 2 Course and Exam

 Course Materials

Official Remote Exam Open Awards

Course Materials + Official Remote Exam + Unlimited Tutor Support via Email

Course + Exam + Unlimited Tutor Support via Email + 2 hours Zoom class + Expert Feedback on Mock Test

Official Paper-Based Exam (Venue: SN2 8BW/ NW10 7JH) [NCFE/Edexcel Only]

<div id="course-pricing" fr-original-style="" style="box-sizing: border-box;">
          </div><p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Learning is the cornerstone of any profession, and in the field of Youth Mental Health, it is no different. The journey begins with understanding the core skills necessary to support young individuals facing mental health challenges. This Youth Mental Health &amp; Wellbeing course is designed to provide you with the theoretical knowledge and practical skills to become a proficient mental health support worker.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">The course will guide you through the basics of mental health issues, familiarising you with various psychological disorders and the impact they have on youth. You will learn how to communicate effectively with patients, building a rapport that allows for a deeper understanding of their problems. Dealing with difficult patients is also covered, equipping you with the strategies to manage challenging situations with confidence and care.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">By starting with learning, you set the foundation for a career that is not only professionally rewarding but also personally fulfilling, as you make a real difference in the lives of young people.</span></p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Youth Mental Health &amp; Wellbeing &nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn about the fundamentals of youth mental health and well-being.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain insight into child psychology and the factors influencing development.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the importance of attachment and relationship building in childhood.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire knowledge of common mental health problems in young individuals, including autism, ADHD, and dyslexia.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Explore strategies for dealing with self-harming behaviour and providing mental health treatment.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the legislative framework surrounding mental health in the UK.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A CPD certificate that is recognised worldwide.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A great online learning experience.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Interesting and unique online materials and activities.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Expert guidance and support from the field leaders.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Access to the study resources anytime you want.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get a year-long access to the course.</span></li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This Youth Mental Health &amp; Wellbeing Course is suitable for -</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Healthcare professionals working with children and adolescents.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Mental health practitioners seeking specialised training in youth mental health.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Educators and school counsellors interested in supporting students&#39; well-being.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals passionate about advocating for youth mental health.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">No prerequisites; suitable for individuals from any academic background.</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accessible course materials from any internet-enabled device.</span></li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path<br fr-original-style="" style="box-sizing: border-box;"></span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Mental health professionals</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Clinical Psychologist</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Youth Mental Health Worker</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Paediatric Nurse or Therapist</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Behavioural analysts</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">counsellors</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Psychiatrists</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Support workers</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Curriculum</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Introduction to Mental Health</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Child Psychology</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Attachment and Relationship Building in Childhood</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Impacts of Separation and Loss on Attachment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Factors that Influence Development</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Mental Health Problems in Young and Adults</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Autism, ADHD and Dyslexia in Young and Adults</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Dealing With Autism, ADHD and Dyslexia in Young and Adults</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Self Harming Behaviour</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Mental Health Treatment and Medicine</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Mental Health over Life Span and Society in the UK</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Mental Health Related Legislations in the UK</li></ul>

Course Gate

Mental Health Awareness

Mental Health

Child Psychology

Mental Health Nurse

Discover how to support youth mental health and well-being with our easy-to-follow course. Learn about child psychology, attachment, and common mental health issues in young people. Perfect for anyone interested in helping children thrive mentally and emotionally. Join now and make a positive impact!

Youth Mental Health & Wellbeing

General Admission

<p style="color: rgb(74, 87, 95); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 87, 95);"><span style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(58, 68, 74);">Do you know someone about to start university? Are you or they worried about what it&rsquo;s going to be like or how you&rsquo;re all going to cope?</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><ul style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accredited CPD:</strong>&nbsp;1.5 hours</p></li></ul></section></section></section></section></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><br fr-original-style="" style="box-sizing: border-box;"></section></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Adapting to university life can be a daunting and highly stressful time for young people and their families, as everyone adjusts to the many challenges and changes it brings.</p><img data-perfmatters-preload="" src="https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-150x150.png" alt="CPD Provider Logo" width="150" height="150" srcset="https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-150x150.png 150w, https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-300x300.png 300w, https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-100x100.png 100w" sizes="(max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">This hugely helpful and informative webinar &ndash; aimed at parents/carers, students, teachers and counsellors &ndash; contains some of the best advice available for anxious students and their loved ones.<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Gareth&rsquo;s wealth of experience is condensed into sound, practical advice that you can implement straight away.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">He highlights potential problems many aren&rsquo;t aware of &ndash; as well as what not to worry about &ndash; and shows you how to make the transition to university as stress-free as possible, for everyone involved&hellip;</p></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p style="color: rgb(74, 87, 95); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Huge thanks for offering this terrific online seminar &ndash; it was well worth my time &ndash; very informative.</p><cite fr-original-style="" style="box-sizing: border-box;">PARENT</cite></blockquote></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><h2 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">What will you learn</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Why the transition into university can be difficult for almost all students &ndash; and how you can make it easier</li><li fr-original-style="" style="box-sizing: border-box;">Practical steps you can take to help them prepare for university &ndash; even in the last few days before they go</li><li fr-original-style="" style="box-sizing: border-box;">The myths about university and student life that can trip up many students and parents, plus what to expect from the early weeks of term &ndash; what you shouldn&rsquo;t worry about</li><li fr-original-style="" style="box-sizing: border-box;">A guide to the key processes students go through during the first weeks of university and how they can use this time to make the next three years better</li><li fr-original-style="" style="box-sizing: border-box;">An understanding of the holistic nature of learning at university level and what this means for students</li><li fr-original-style="" style="box-sizing: border-box;">Advice on what to do if or when things aren&rsquo;t going as well as hoped &ndash; including tips on managing anxiety (important information as high levels of anxiety and stress can lead to mental health problems)</li><li fr-original-style="" style="box-sizing: border-box;">Why it&rsquo;s important for parents and carers to look after their own emotional health, and some ways you might do this</li><li fr-original-style="" style="box-sizing: border-box;">How to prepare for the changes you will see in your son or daughter.</li></ul></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><br fr-original-style="" style="box-sizing: border-box;"></section><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: rgb(74, 87, 95); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 87, 95);">Who is this course suitable for?</h2><ul style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><li fr-original-style="" style="box-sizing: border-box;">Parents/carers of prospective university students &ndash; anywhere in the world</li><li fr-original-style="" style="box-sizing: border-box;">Students about to embark on university life</li><li fr-original-style="" style="box-sizing: border-box;">Professionals working in schools, colleges and universities</li></ul><p style="color: rgb(58, 68, 74); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);">The information and ideas Gareth shares are vital for parents, guardians, teachers, university counsellors and students themselves.</p><p style="color: rgb(58, 68, 74); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><h2 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Meet your tutor</h2><img src="https://www.humangivens.com/wp-content/uploads/2019/01/gareth-hughes-tutor.jpg" alt="Gareth Hughes tutor photo" srcset="https://www.humangivens.com/wp-content/uploads/2019/01/gareth-hughes-tutor.jpg 768w, https://www.humangivens.com/wp-content/uploads/2019/01/gareth-hughes-tutor-150x150.jpg 150w, https://www.humangivens.com/wp-content/uploads/2019/01/gareth-hughes-tutor-300x300.jpg 300w, https://www.humangivens.com/wp-content/uploads/2019/01/gareth-hughes-tutor-600x600.jpg 600w, https://www.humangivens.com/wp-content/uploads/2019/01/gareth-hughes-tutor-100x100.jpg 100w" sizes="100vw" style="width: 100px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 100px;" fr-original-class="fr-draggable"><h2 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Dr Gareth Hughes</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Gareth is an HG psychotherapist, researcher, nationally recognised expert on university mental health and wellbeing and a Principal Fellow of the Higher Education Academy.</p><a href="https://www.humangivens.com/person/gareth-hughes/" title="Dr Gareth Hughes" style="color: rgb(74, 87, 95); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(74, 87, 95);">Read more</a></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><br fr-original-style="" style="box-sizing: border-box;"></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><br fr-original-style="" style="box-sizing: border-box;"></section><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><img src="https://www.humangivens.com/wp-content/uploads/2018/11/icon-important-know-jade.svg" alt="Good to know" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Good to know</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This webinar complements Gareth Hughes&rsquo; 1-day workshop: Anxiety and Learning: how to improve academic performance and wellbeing, which is available as inhouse training.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You may also like Gareth&rsquo;s other webinar: &nbsp;How to reduce anxiety in students and young people &nbsp;and our courses on a range of subjects pertinent to teens and children.</p></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><span style="color: rgb(255, 102, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 102, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></section><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><span style="color: rgb(255, 102, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 102, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><img src="https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-150x150.png" alt="CPD Provider Logo" width="150" height="150" srcset="https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-150x150.png 150w, https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-300x300.png 300w, https://www.humangivens.com/wp-content/uploads/2023/03/CPD-Provider-Logo-Activity-2022-2024_CPD-PROVIDER-50398-no_bkg_crop-100x100.png 100w" sizes="(max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></strong></span></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);">This course has been independently accredited by the internationally recognised CPD Standards Office for 1.5 hours of CPD training.</section>

Human Givens College

How to support teenagers through the stress of starting university life

<p><strong>Level 3 Award in Education &amp; Training (RQF) and Educational Psychology &amp; Development</strong></p><p>Education is one of the most influential and noble sectors globally. Be a part of this extremely rewarding profession and build a better tomorrow with this <strong>Level 3 Award in Education and Training (RQF)</strong>qualification.</p><p>The <strong>Level 3 Award in Education and Training (RQF)</strong>qualification is a level 3 Award in Education &amp; Training AET(former PTLLS) which has been regulated by the UK's Govt. and awarded by Focus, the UK's fastest-growing awarding organisation. Focus is a well-established awarding organisation governed by Ofqual, ensuring professionalism and appreciation of the qualifications.</p><p>This <strong>Level 3 Award in Education and Training (RQF) </strong>qualification will provide you with the opportunity to walk through every aspect of education and training, its history, and much more. You will get a professional insight into the education and training sector, know more about the opportunities and choices you will have after completing this course. You will also get a widely accepted renowned professional certificate which will change your career curve.</p><p>With this intensive <strong>Level 3 Award in Education and Training (RQF)</strong> qualification, learners will get a Premium CPD accredited <strong>Educational Psychology and Development course completely</strong> FREE!!!</p><p>These courses will boost the<strong> Level 3 Award in Education and Training (RQF) </strong>qualification and grow to understand children's psychology, its role and development, and so on.</p><p>With this <strong>Level 3 Award in Education and Training (RQF)</strong> qualification, learners will get 20 Premium CPD accredited courses completely FREE!!!</p><p>With this <strong>Level 3 Award in Education &amp; Training AET (former PTLLS) </strong> Course, learners will get the <strong>20 </strong>Premium courses absolutely FREE.</p><ul><li><strong></strong><strong> Course 01:</strong> Education Management</li><li><strong></strong><strong> Course 02:</strong> Educational Psychology and Development</li><li><strong></strong><strong> Course 03: </strong>Advanced Teaching Assistant Diploma</li><li><strong></strong><strong> Course 04:</strong> Special Education Needs (SEN) Training - Level 2</li><li><strong></strong><strong> Course 05:</strong> EYFS Teaching - Level 3</li><li><strong></strong><strong> Course 06:</strong> Phonics Teaching Diploma Level 3</li><li><strong></strong><strong> Course 07:</strong> Leadership in Teaching</li><li><strong></strong><strong> Course 08:</strong> Lesson Planning for Teaching</li><li><strong></strong><strong> Course 09:</strong> Remote Teaching Online</li><li><strong></strong><strong> Course 10:</strong> Classroom Behaviour Management</li><li><strong></strong><strong> Course 11:</strong> Performance Management</li><li><strong></strong><strong> Course 12:</strong> Work Area Organisation for Increased Office Productivity</li><li><strong></strong><strong> Course 13:</strong> Report Writing</li><li><strong></strong><strong> Course 14:</strong> Domestic Violence and Abuse Awareness - Level 2</li><li><strong></strong><strong> Course 15:</strong> Child Neglect Awareness Certificate Course</li><li><strong></strong><strong> Course 16:</strong> Level 3 Mental Health and Adolescent Course</li><li><strong></strong><strong> Course 17:</strong> Safeguarding Children Level 3</li><li><strong></strong><strong> Course 18:</strong> Functional Skills English Practice Level 2</li><li><strong></strong><strong> Course 19: </strong>Train the Trainer</li><li><strong></strong><strong> Course 20:</strong> Leadership &amp; Management Diploma</li></ul><p><strong>Educational Psychology &amp; Development</strong></p><p>This course will help you enrich your learning and grow your understanding of educational psychology, development and so on.</p><p>Enrol today and step forward to achieve greater things in your career!</p><p><strong>Qualification Summary</strong></p><ul><li>Qualification type: Focus Level 3 Award</li><li>Qualification title: Focus Level 3 Award in Education and Training (RQF)</li><li>Accreditation status: Accredited</li><li>Level: 3</li><li>Guided Learning Hours (GLH): 48</li><li>Total Qualification Time (TQT): 120</li><li>Qualification number (QN): 601/6099/8</li></ul><p><strong>****Qualification Curriculum****<br /></strong></p><p><strong>**Level 3 Award in Education and Training (RQF)**</strong></p><ul><li><strong>Unit 1:</strong> Understanding Roles, Responsibilities and Relationships in Education and Training</li><li><strong>Unit 2:</strong> Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training</li><li><strong>Unit 5:</strong> Understanding Assessment in Education and Training</li></ul><p><strong>***Curriculum of The FREE Course***</strong></p><p><strong>**Educational Psychology and Development**</strong></p><ul><li><strong>Module 1: </strong>Educational Psychology: An Overview</li><li><strong>Module 2: </strong>Educational Psychology and its History</li><li><strong>Module 3: </strong>Behavioural Views of Learning</li><li><strong>Module 4: </strong>Cognitive Development</li><li><strong>Module 5: </strong>Social, Moral and Emotional Development</li><li><strong>Module 6: </strong>Constructivism and Motivation</li><li><strong>Module 7: </strong>Dyslexia and Learning Difficulties</li><li><strong>Module 8: </strong>Applying Educational Psychology to Teaching</li><li><strong>Module 9: </strong>Effective Instruction and Technology in Education</li><li><strong>Module 10: </strong>Opportunities and Careers in Educational Psychology</li></ul><p><strong>Learning Outcomes</strong></p><p>What skills will I gain from this Level 3 Award in Education &amp; Training (RQF) and Educational Psychology and Development Course?</p><ul><li>Inclusive Teaching and Learning</li><li>Teaching, Learning and Assessment Approaches</li><li>Providing opportunities for English, Maths, ICT and Wider Skills</li><li>Theories of Learning</li><li>Communication</li><li>Induction, Icebreakers and Ground Rules</li><li>Creating a Scheme of Work</li><li>Devising an Inclusive Teaching and Learning Plan (Session Plan)</li><li>Self-Evaluation and Continuing Professional Development</li></ul><p><strong>Course Duration</strong></p><ul><li>Total Qualification Time</li></ul><p>This is an estimate of the total length of time it is expected that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification i.e. to achieve all learning outcomes.</p><p>Total Qualification Time is GLH and an estimate of the number of hours a learner is likely to spend in preparation, study, or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor, or tutor. The credit value, where given, for qualification, is determined by TQT, as one credit corresponds to 10 hours of learning.</p><p><strong>Total Qualification Time for this qualification is 120 hours.</strong></p><ul><li>Guided Learning Hours</li></ul><p>These hours are made up of all contact time, guidance, or supervision of a learner by a lecturer, supervisor, tutor, trainer, or other</p><p>appropriate provider of education or training.</p><p><strong>Guided Learning Hours for this qualification is 48.</strong></p><p><strong>Assessment</strong></p><ul><li><strong>Unit 1: Understanding roles, responsibilities and relationships in education and training:</strong></li></ul><p>You will be required to submit a written assignment demonstrating your knowledge of legal responsibilities, equality and diversity, individual learner needs, maintaining a safe and supportive learning environment, and your role as a teacher and your superiors.</p><ul><li><strong>Unit 2: Understanding and using inclusive teaching and learning approaches in education</strong></li></ul><p>You will be required to complete a written assignment demonstrating your knowledge and understanding of inclusive teaching and learning, as well as your understanding of your own role's strengths and limitations, how to motivate learners, ground rules, and teaching and learning resources.You must perform a micro-teach (15 minutes - 1 hour long) to a group of at least three people of your choosing.</p><ul><li><strong>Unit 5 - Understanding assessment in education and training</strong></li></ul><p>You will be required to complete a written assignment that reflects your knowledge of the purpose of assessment, different assessment types, how to conduct assessments, understanding learner involvement in assessment, reasons for constructive feedback, and effective assessment record keeping.</p><p><strong>Video Assessment</strong></p><p>You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work product evidence.</p><p>Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation.</p><p>You have to submit all your assignments via the online portal.</p><p><strong>Certification</strong></p><p>Successful candidates will be awarded a<strong> Level 3 Award in Education and Training (RQF) </strong>Qualification Certificate from Focus Awards Limited.</p><p>Learners will also get CPD accredited <strong>Phonics Teaching Diploma </strong> and<strong> Special Education Needs (SEN) Training </strong>certificate from <strong> Apex Learning</strong><strong>.</strong></p><p><strong>Progression</strong></p><ul><li>Level 4 Certificate in Education and Training</li><li>Level 5 Diploma in Education and Training</li><li>Level 3 Award in Understanding the Principles and Practices of Assessment</li><li>Level 3 Award in Assessing Competence in the Work Environment</li><li>Level 3 Award in Assessing Vocational Related Achievement</li><li>Level 3 Certificate in Assessing Vocational Achievement</li><li>Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice</li><li>Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice</li><li>Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice</li><li>Level 4 Award in Learning and Development</li><li>Level 4 Diploma in Learning and Development.</li></ul><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Those who have already worked in the teaching profession</li><li>The aspiring professionals who want to add new skills to their CV</li><li>Individuals who want to start their career as a teacher or teaching assistant</li></ul><p><strong>** Completing this course does not imply that you are qualified to work as a Practitioner Psychologist. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT. **</strong></p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Level 3 Award in Education &amp; Training (RQF)</strong> qualification does not have any specific entry requirements for students. However, you must be at least 19 years old or above to register.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Level 3 Award in Education &amp; Training (RQF)</strong></p><p>You will have the ability to accomplish a lot of things with this certificate. Here are just a few examples:</p><ul><li>Primary School Teacher</li><li>Secondary School Teacher</li><li>Private Tutor</li><li>Freelance Teacher/ Trainer</li></ul>
                        </div>

Apex Learning

Level 3 Award in Education & Training (RQF) and Educational Psychology & Development

<p>Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid. If a child can't learn the way you teach, maybe you should teach the way they learn. And what most people don't know is that most Special Education teachers are really angels disguised as extraordinary humans. If you want to become one of them, then this <strong>Level 3 Award in Education &amp; Training (RQF) and Special Educational Needs (SEN)</strong> is for you. As it's the teacher that makes the difference, not the classroom.</p><p>And this noble in-demand job has its rewards too. The average special needs teacher salary in the United Kingdom is<strong> £36,000</strong> per year or <strong>£18.46</strong> per hour. Where entry-level positions start at <strong>£31,339</strong> per year while most experienced workers make up to <strong>£47,047</strong> per year. So it's high time you choose your career wisely.</p><p>Ou<strong>r Level 3 Award in Education &amp; Training (RQF)</strong> is <strong>Ofqual regulated (the UK Govt. recognised)</strong> and offers you <strong>115 CPD hours</strong> in this programme so that you can improve your teaching skills and enhance your chances of employability. This course was precisely created by renowned world-leading professors to thoroughly prepare you for the academic year-end assessment for <strong>Education &amp; Training (RQF).</strong></p><p><strong>What other courses are included with this AET: Level 3 Award in Education &amp; Training AET (former PTLLS) Course?:</strong></p><p>With this <strong>AET: Level 3 Award in Education &amp; Training AET (former PTLLS) </strong>Course, learners will get the <strong>20 </strong>Premium courses absolutely FREE.</p><ul><li><strong></strong><strong> Course 01:</strong> Education Management</li><li><strong></strong><strong> Course 02:</strong> Educational Psychology and Development</li><li><strong></strong><strong> Course 03: </strong>Advanced Teaching Assistant Diploma</li><li><strong></strong><strong> Course 04:</strong> Special Education Needs (SEN) Training - Level 2</li><li><strong></strong><strong> Course 05:</strong> EYFS Teaching - Level 3</li><li><strong></strong><strong> Course 06:</strong> Phonics Teaching Diploma Level 3</li><li><strong></strong><strong> Course 07:</strong> Leadership in Teaching</li><li><strong></strong><strong> Course 08:</strong> Lesson Planning for Teaching</li><li><strong></strong><strong> Course 09:</strong> Remote Teaching Online</li><li><strong></strong><strong> Course 10:</strong> Classroom Behaviour Management</li><li><strong></strong><strong> Course 11:</strong> Performance Management</li><li><strong></strong><strong> Course 12:</strong> Work Area Organisation for Increased Office Productivity</li><li><strong></strong><strong> Course 13:</strong> Report Writing</li><li><strong></strong><strong> Course 14:</strong> Domestic Violence and Abuse Awareness - Level 2</li><li><strong></strong><strong> Course 15:</strong> Child Neglect Awareness Certificate Course</li><li><strong></strong><strong> Course 16:</strong> Level 3 Mental Health and Adolescent Course</li><li><strong></strong><strong> Course 17:</strong> Safeguarding Children Level 3</li><li><strong></strong><strong> Course 18:</strong> Functional Skills English Practice Level 2</li><li><strong></strong><strong> Course 19: </strong>Train the Trainer</li><li><strong></strong><strong> Course 20:</strong> Leadership &amp; Management Diploma</li></ul><p>Enrol in this AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Course to become certified at a nationally acceptable level.</p><p><strong>Why is this Level 3 Award in Education &amp; Training (RQF) and Special Educational Needs (SEN) Course perfect for You?</strong></p><ul><li><strong>Choose &amp; Advance Your Career:</strong> Join today and make a life-changing decision, learn with our Regulated qualifications and move up to the next level in your organisation with expertise.<br /><br /></li><li><strong>20 Additional Courses:</strong> With a single payment, you will get access to the Level 3 Award in Education &amp; Training (RQF) and Special Educational Needs (SEN) along with 3 additional CPD courses<br /><br /></li><li><strong>Upgrade Your Skills:</strong> Add value to your current educational profile and gain the skill sets to compete in your job role with unlimited dedicated personal tutor support.<br /><br /></li><li><strong>Enhance Your Credibility:</strong> Quality assured for your peace of mind - qualification regulated by Ofqual. The Level 3 Award in Education &amp; Training (RQF) course is Ofqual, UK Govt. Regulated and Awarded by Focus, which adds value to your educational profile.<br /><br /></li><li><strong>100% Money-Back Guarantee:</strong> We are confident about our course quality and want to provide the best service to our invaluable learners. That's why we provide 14 days Unconditional Full Money-Back Guarantee with this course to ensure a hassle-free purchase.</li></ul><p><strong>Qualification Summary</strong></p><ul><li>Qualification type: Focus Level 3 Award</li><li>Qualification title: Focus Level 3 Award in Education and Training (RQF)</li><li>Accreditation status: Accredited</li><li>Level: 3</li><li>Guided Learning Hours (GLH): 48</li><li>Total Qualification Time (TQT): 120</li></ul><p><strong>Advantages of Learning Level 3 Award in Education &amp; Training (RQF) and Special Educational Needs (SEN) with Apex Learning:</strong></p><ul><li><strong>Buy 1 Get 20</strong> additional CPD courses.</li><li>Premium quality, intensive e-learning course materials</li><li>LinkedIn profile optimisation</li><li>Resume support from professionals for jobs hunting</li><li>No Hidden Charges</li><li>Find a well-defined website for learning</li><li>24/7 teacher assistance</li><li>Step-by-step guidelines</li><li>Budget-friendly price</li><li>Earned recognition from the UK's top awarding bodies</li><li>Study in a user-friendly, advanced student portal</li><li>Convenient and Flexible time limit</li></ul><p><strong>Course Curriculum of Level 3 Award in Education &amp; Training (RQF)</strong></p><p><strong>**Focus Level 3 Award in Education and Training (RQF)**</strong></p><ul><li><strong>Unit 1: </strong>Understanding Roles, Responsibilities and Relationships in Education and Training</li><li><strong>Unit 2: </strong>Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training</li><li><strong>Unit 5: </strong>Understanding Assessment in Education and Training</li></ul><p><strong>**Special Education Needs (SEN) Training**</strong></p><ul><li><strong>Module 01:</strong> Special Education Needs (SEN) An Overview<strong><br /></strong></li><li><strong>Module 02: </strong>SEN Support<strong><br /></strong></li><li><strong>Module 03: </strong>High Quality Teaching for Pupils with SEN<strong><br /></strong></li><li><strong>Module 04: </strong>SEN Teaching Methodologies<strong><br /></strong></li><li><strong>Module 05: </strong>Communication and Interaction<strong><br /></strong></li><li><strong>Module 06: </strong>Cognition and Learning<strong><br /></strong></li><li><strong>Module 07: </strong>Social, Emotional and Mental Health Difficulties<strong><br /></strong></li><li><strong>Module 08: </strong>Sensory or Physical Needs<strong><br /></strong></li><li><strong>Module 09: </strong>Working in Partnership</li></ul><p><strong>Learning Outcomes</strong></p><p>What skills will I gain from this Level 3 Award in Education &amp; Training AET (former PTLLS) Course?</p><ul><li>AET (former PTLLS) - Understand the underlying fundamentals of teaching and learning</li><li>AET (former PTLLS) - Make a practical approach to session planning</li><li>AET (former PTLLS) - Explore the various approaches to learning</li><li>AET (former PTLLS) - Determine the students' desires and long-term goals</li><li>AET (former PTLLS) - Implement strategies for assessing your students' potential</li><li>AET (former PTLLS) - You will become an expert in education and training</li><li>AET (former PTLLS) - You will gain knowledge in teacher expectations &amp; attributions and much more</li></ul><p><strong>Learning Duration</strong></p><ul><li><strong>AET (former PTLLS) Total Qualification Time</strong></li></ul><p>It is an estimate of the total amount of time anticipated that a learner would spend to demonstrate mastery of all learning outcomes to achieve the award of the qualification. The whole qualification time is defined as GLH and an estimate of the time a learner will devote to preparation, study, and assessment. It does not underlie supervision by a lecturer, supervisor, or tutor. In the case of qualification, the credit value is defined by TQT, and one credit corresponds to ten hours of learning.</p><p>Total Qualification Time for this qualification is 120 hours.</p><p>The total credit value for this qualification is 12</p><ul><li><strong>AET (former PTLLS) Guided Learning Hours</strong></li></ul><p>Guided Learning Hours for this qualification is 48.</p><p>These hours comprise all real-time contact time, hours of lectures or tutorials or supervision of a learner, tutor, trainer or other education providers.</p><p><strong>Progression</strong></p><ul><li>Level 4 Certificate in Education and Training</li><li>Level 5 Diploma in Education and Training</li><li>Level 3 Award in Understanding the Principles and Practices of Assessment</li><li>Level 3 Award in Assessing Competence in the Work Environment</li><li>Level 3 Award in Assessing Vocational Related Achievement</li><li>Level 3 Certificate in Assessing Vocational Achievement</li><li>Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice</li><li>Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice</li><li>Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice</li><li>Level 4 Award in Learning and Development</li><li>Level 4 Diploma in Learning and Development</li></ul><p><strong>Tutor Support</strong></p><p>1-2-1 Expert Tutor Support</p><p><strong>Method of Assessment:</strong></p><ul><li>Unit 1: In Unit 1, you need to complete a variety of writing assignments</li><li>Unit 2: In Unit 2, there should be an assessment taken in the workplace, primarily evaluating learners' work, professional discussions with audio-video evidence</li><li>Unit 5: In Unit 5, you will be demonstrated through your delivered work items and audio-video evidence after evaluating learners in a training context.</li></ul><p><strong>AET (former PTLLS) Video Assessment</strong></p><p>You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work products evidence.</p><p>Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation.</p><p>You have to submit all your assignments via the online portal</p><p><strong>Certification</strong></p><p>Successful candidates will be awarded a Level 3 Award in Education &amp; Training AET (former PTLLS) from Focus Award Limited.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our comprehensive Level 3 Award in Education &amp; Training (RQF) and Special Educational Needs (SEN) course is designed for ambitious students who are currently employed or seeking employment in the teaching field.</p><p>The qualification is also suitable for individuals who:</p><ul><li>Wish to join in a teaching professionals</li><li>Beginner this field and wish to acquire in-demand assessing skills</li><li>Wish to gain formal recognition of their skills</li><li>Want to study from home at their own convenience</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Level 3 Award in Education &amp; Training (RQF) and Special Educational Needs (SEN) is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.</p><p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Level 3 Award in Education &amp; Training (RQF)</strong></p><p>You will have the ability to accomplish a lot of things with this certificate. Here are just a few examples:</p><ul><li>Primary School Teacher</li><li>Secondary School Teacher</li><li>Private Tutor</li><li>Freelance Teacher/ Trainer</li><li>Consultant</li><li>Job hunters &amp; School leavers</li><li>Educational Psychologist</li><li>Office clerk &amp; Administration Assistant</li><li>College or University Student</li></ul>
                        </div>

Level 3 Award in Education & Training (RQF) and Special Educational Needs (SEN)

<h4 style="color: rgb(255, 255, 255); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 255, 255);"><strong style="color: rgb(34, 36, 57); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(34, 36, 57);">Build on your new singing teaching knowledge&nbsp;</strong><strong style="color: rgb(34, 36, 57); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(34, 36, 57);">improve your vocal musicianship skills&nbsp;</strong><strong style="color: rgb(34, 36, 57); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(34, 36, 57);">find answers to your questions&nbsp;</strong><strong style="color: rgb(34, 36, 57); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(34, 36, 57);">in just 12 hours!</strong></h4><h4 style="color: rgb(54, 65, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(54, 65, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching across ages and stages of vocal development<br fr-original-style="" style="box-sizing: border-box;">Teaching across music genres<br fr-original-style="" style="box-sizing: border-box;">Teaching different resonances for different styles<br fr-original-style="" style="box-sizing: border-box;">Understanding the root of vocal problems</strong></h4><h4 style="color: rgb(54, 65, 77); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PLUS Gillyanne and Jeremy in action in a live masterclass</strong></h4><div style="color: rgb(54, 65, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(54, 65, 77);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h4 style="color: var(--brand-heading); box-sizing: border-box;" fr-original-style=" color: var(--brand-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></h4><div style="color: rgb(54, 65, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(54, 65, 77);"><h4 style="color: var(--brand-heading); box-sizing: border-box;" fr-original-style=" color: var(--brand-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What you will discover</strong></h4></div><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Unit 1 - Teaching singers of all ages, practical tools to deal with adolescent stages of change, supporting the elderly voice</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Unit 2 - More than just sound! Analysing different music genres with examples, discovering vocal style features in context</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Unit 3 - Resonance explained. Finding different resonating shapes, working vowels, and the real power of vowel tuning</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Unit 4 - Identifying voice problems - an overview of vocal habilitation with real case histories from Gillyanne</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Unit 5 - Watch Gillyanne and Jeremy teach live masterclasses, then discuss why they chose particular instructions &amp; exercises</p></div><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/6321ed6d-77df-4802-8a78-d58327925718/cb3609f5-30ef-4eba-aeb6-4051fbd601d4/original.png" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center;" fr-original-class="fr-draggable"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h4 style="color: rgb(54, 65, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(54, 65, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></h4><h4 style="color: rgb(54, 65, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(54, 65, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is included?</strong></h4><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Over 60 targeted teaching videos (from 3 minutes to 22 minutes)</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Every video is subtitled for easy understanding</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Every video is available as a transcript</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Multiple course resources including articles on working with the adolescent voice</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Singer lifespan - hormones, development and ageing</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Breathing life into a song, with industry examples</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Harmonics, vowels and resonance shaping for singers</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Access is included to our two hour-long CPD Webinars on How We Diagnose<br fr-original-style="" style="box-sizing: border-box;">(Webinar 4 - Finding the YOU in every song, and Webinar 18 - Taking Vocal Technique Into Song)</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Content and images from our #1 bestsellers "This Is A Voice" and "Singing and the Actor"</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Revealing videos taken using endoscopy, plus genuine case histories of singers going through vocal difficulty</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Exclusive "live" fly-on-the-wall videos of Jeremy ad Gillyanne using their methodology</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Examples of industry performances for analysis</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">Cutting edge information and insights into M1 and M2 vocal fold vibration with industry examples</p><p style="color: rgb(54, 65, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">A minimum of 12 hours of CPD Certificates included at no extra cost</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><div style="color: rgb(54, 65, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(54, 65, 77);"><div style="color: rgb(54, 65, 77); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);"><h4 style="color: var(--brand-heading); box-sizing: border-box;" fr-original-style=" color: var(--brand-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who we are</strong></h4></div><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">We are Dr Gillyanne Kayes (singing voice specialist) and Jeremy Fisher (vocal &amp; performance coach).</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(54, 65, 77); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);">We&#39;re both avid tea drinkers (Gillyanne loves builder&#39;s tea and first flush Darjeeling, Jeremy&#39;s a black-tea-no-sugar Ceylon drinker, but his favourite tea-du-jour is Royal Blend from Fortnum and Mason in London.</span></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">We&#39;ve co-taught for more than 25 years all over the world.</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">We&#39;ve written 10 books on vocal technique,<br fr-original-style="" style="box-sizing: border-box;">including five Amazon #1 bestsellers.</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">We&#39;ve been creating vocal training resources since 2004, including courses, DVDs, CDs, ebooks, the Build Your Own Larynx template and most recently the amazing online Learning Lounge with over 600 voice training resources.</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">We love helping people find and share their truth as teachers and performers.</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Cheers!</p></div><div style="color: rgb(54, 65, 77); box-sizing: border-box;" fr-original-style=" color: rgb(54, 65, 77);"><img src="https://cdn.fs.teachablecdn.com/RBsRPY04SyeOGTUjzAEl" alt="" data-target="block.data.image_url block.data.alt_text" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Vocal Process Ltd.

12 MORE Hours to Better Singing Teaching

Get full access to 12 hours of top-level training from two of the world's leading vocal experts

12 Hours Full Access Study Package 1

<header style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 style="color: rgb(77, 80, 84); box-sizing: border-box;" fr-original-style=" color: rgb(77, 80, 84);">*Recognised Qualification* | Nationally Recognised Qualification | CACHE Level 3 Qualification | Accepted in ALL Schools</h2></header><div style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">Qualification</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Level 3 Award in Supporting Teaching and Learning in Schools (RQF)</div><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">801 students enquired about this course</section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h2><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Overview</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Learning College Group offers this Teaching Assistant qualification that is fully Regulated and accepted in all schools across the UK. It enables you to work with children between the ages of 5-18 years.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Level 3 Teaching Assistant course</strong>&nbsp;is a recognised (RQF) qualification that can be studied in your own time from home. 1-2-1 Tutor support is provided with this Teaching Assistant course. OFSTED accepted and regulated by OFQUAL this qualification will be the required course to secure your job as a Teaching Assistant.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Many schools within the UK are looking for Teaching Assistants to have the relevant Teaching Assistant qualifications in order to support teaching on a daily basis. As a qualified&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Assistant</strong>&nbsp;your main duties will be to support children with learning difficulties on a daily basis along with supporting the classroom teacher.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Assistants</strong>&nbsp;support children with their learning activities in the classroom. They work closely with classroom teachers to make sure pupils enjoy learning in a safe and caring setting.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Teaching Assistant</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Full recruitmnent support is given to all learners passing their qualifications, to help them find jobs within Primary &amp; Secondary schools across the UK</strong></p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Qualification</h2><h3 fr-original-style="" style="box-sizing: border-box;">Level 3 Award in Supporting Teaching and Learning in Schools (RQF)</h3><br fr-original-style="" style="box-sizing: border-box;"></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Assistant</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To work as a Teaching Assistant or Classroom Assistant, you will usually need some experience or a&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Assistant</strong>&nbsp;course that&rsquo;s recognised such as a (RQF) Qualification. The (RQF) is the Regulated Qualifications Framework that replaced the (NVQ&#39;S)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Full recruitmnent support is given to all learners passing their qualifications, to help them find jobs within Primary &amp; Secondary schools across the UK</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Assistant Role &amp; Responsibility:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Supporting the learning within the school</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Supporting children on a daily basis</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Supporting the classroom teacher</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Responsible for the safety of children at all times</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Supporting the curriculum</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Units Covered Within Your Teaching Assistant Course</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Assistant Unit 1 &ndash; Understanding Child and Young Person Development</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Assistant Unit 2 &ndash; Understand how to Safeguard the Welfare of Children and Young People</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Assistant Unit 3 &ndash; Communication and Professional Relationships with Children, Young People and Adults</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Assistant Unit 4 &ndash; Schools as Organisations</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Teaching Assistant Qualification</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Qualification reference number &ndash;&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">601/2728/4</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Credit Value - 12</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Assessment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessments are a great way of checking your progress allowing you to apply your learning to real-world situations. Through the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Assistant Level 3 Course</strong>&nbsp;by TQUK, you will be assessed by a series of written assignments, which are submitted to and marked by your tutor.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All assignments are set by TQUK. Upon verification of the activities, exercises and assignments, a certificate of achievement will be awarded by TQUK, as confirmation that your written work has met all of the learning outcomes and assessment criteria for the teaching assistant course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please note: There is no examination required for this Teaching Assistant course.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What&#39;s included:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will have access to a qualified 1-2-1 tutor, via email, who will mark your work and guide you through your teaching assistant course to help you prepare for your assignments. You will be provided with all course materials in order for you to be guided through your course content. Full tutor support will be given throughout your teaching assistant level 3 course to ensure your learning outcomes are met to a satisfactory standard.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study Time</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Study Hours are an approximate figure and are dependent upon how much time you can dedicate to your teaching assistant studies and how well you grasp the learning concepts in the course material. You should allow enough time to complete assignments/ question papers to ensure satisfactory outcomes are met.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The approximate amount of time required to complete the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Assistant (Level 3) Course</strong>&nbsp;is: 80 hrs</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additional certification fee will apply upon completion of your qualification to cover registration and certification costs.</p></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

The Learning College Group

The Learning College Group offers this Teaching Assistant qualification that is fully Regulated and accepted in all schools across the UK. It enables you to work with children between the ages of 5-18 years.

This Level 3 Teaching Assistant course is a recognised (RQF) qualification that can be studied in your own time from home. 1-2-1 Tutor support is provided with this Teaching Assistant course. OFSTED accepted and regulated by OFQUAL this qualification will be the required course to secure your job as a Teaching Assistant.

Teaching Assistant Qualification Level 3

Full Price

Deposit payment of £49.00 followed by 6 x £50.00 per month.

Deposit payment

1/6 monthly instalments

<header style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 style="color: rgb(77, 80, 84); box-sizing: border-box;" fr-original-style=" color: rgb(77, 80, 84);">*Recognised Qualification* | Nationally Recognised Qualification | CACHE Level 3 Qualification | Accepted in ALL Schools</h2></header><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">Qualification</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Level 3 Award in Supporting Teaching and Learning in Schools</div>436 students enquired about this course</section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h2><h2 fr-original-style="" style="box-sizing: border-box;">Overview</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Learning College Group offers this Teaching Assistant qualification that is fully Regulated and accepted in all schools across the UK. It enables you to work with children between the ages of 5-18 years.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Train to teach with this Government Recognised Teaching Assistant Qualification. This Teaching Asssistant Qualification is accepted in all UK schools and covers the role of both Classroom Asssistant and Teaching Assistant positions. Learn in your own time at your own pace. The Teaching Assistant materials are assessible 24/7 along with full 1-2-1 Tutor support.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Full recruitmnent support is given to all learners passing their qualifications, to help them find jobs within Primary &amp; Secondary schools across the UK</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">** WHY CHOOSE THE LEARNING COLLEGE GROUP **</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SPECIALIST EDUCATION QUALIFICATION PROVIDER |</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WE WORK WITH MANY SCHOOLS ACROSS THE UK |</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WE OFFER RECRUITMENT SUPPORT UPON COMPLETION OF YOUR QUALIFICATION |</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WE DELIVER QUALIFICATIONS VIA OUR INTERACTIVE LEARNER PLATFORM |</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PERSONAL 1-2-1 TUTOR THROUGHOUT YOUR STUDY</strong></li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Qualification</h2><h3 fr-original-style="" style="box-sizing: border-box;">Level 3 Award in Supporting Teaching and Learning in Schools</h3><br fr-original-style="" style="box-sizing: border-box;"></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Teaching Assistant qualification will allow you to directly apply for teaching assistant positions in any school across the UK. It is recognised and regulated by Ofqual, accepted by Ofsted and recognised across schools throughout the UK.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TQUK LEVEL 3 Award in Supporting Teaching &amp; Learning in Schools (RQF) Qualification (Teaching Assistant)</strong>&nbsp;is to enable you to gain a recognised (RQF) qualification as a teaching assistant.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Full recruitmnent support is given to all learners passing their qualifications, to help them find jobs within Primary &amp; Secondary schools across the UK</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a Teaching Assistant you are responsible for carrying out practical and administrative tasks, and you are required to work under the direction of the class teacher in the supervision and support of pupils&rsquo; learning. By working as a Teaching Assistant, you are helping to make more time available for the Teacher to teach on a daily basis.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a Teaching Assistant, you will work under the direction and supervision of Teachers in order to help promote effective learning and teaching, usually for children that may encounter learning difficulties. Teaching Assistants carry out tasks delegated to them by the Teacher in order to work with children on both a 1-2-1 basis and also taking small groups to support learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Teaching Assistant will be responsible for contributing in the following areas:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">supporting the Teacher</li><li fr-original-style="" style="box-sizing: border-box;">supporting the pupil</li><li fr-original-style="" style="box-sizing: border-box;">supporting the curriculum</li><li fr-original-style="" style="box-sizing: border-box;">supporting the school</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Click here to check our qualification</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Units Covered</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Assistant Unit 1</strong>&nbsp;&ndash; Understand child and young person development<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Assistant Unit 2</strong>&nbsp;&ndash; Understand how to Safeguard the Well-being of Children and Young People<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Assistant Unit 3</strong>&nbsp;&ndash; Communication and Professional Relationships with Children, Young People and Adults<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching Assistant Unit 4</strong>&nbsp;&ndash; Schools as Organisations</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Qualification</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Teaching Assistant Qualification reference number &ndash; 601/2728/4</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Credit Value &ndash; 12</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Assessment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessments are a great way of checking your progress allowing you to apply your learning to real-world Teachign Assistant situations. Through the TQUK LEVEL 3 Teaching Assistant Qualification, you will be assessed by a series of written assignments, which are submitted to and marked by your tutor.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All Teaching Assistant assignments are set by TQUK. Upon verification of the activities, exercises and assignments, a Teaching Assistant certificate of achievement will be awarded by TQUK, as confirmation that your written work has met all of the learning outcomes and assessment criteria for the course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please note: There is no examination required for this Teaching Assistant course.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What&rsquo;s included</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will have access to a Tutor, via email, who will mark your work and guide you through the course to help you prepare for your assignments. You will be provided with all Teaching Assistant course materials in order to complete your TQUK LEVEL 3 Teaching Assistant Qualification. Full tutor support is offered throughout the course to ensure your learning outcomes are met to a satisfactory standard.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study Time</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The guided study hours to complete your TQUK LEVEL 3 Teaching Assistant Qualification are an approximate figure and are dependent upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. You should allow enough time to complete assignments/ question papers to ensure satisfactory outcomes are met.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The approximate amount of time required to complete the TQUK LEVEL 3 Teaching Assistant Qualification is: 80 hours.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will have an initial 8 months in which to complete this Teaching Assistant qualification and after that you can extend for a further 4 months if required giving you a maximum time-scale of 12 months.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Teaching Assistant,Teaching Assistant,Teaching Assistant,Teaching Assistant,Teaching Assistant,Teaching Assistant,Teaching Assistant,Teaching Assistant,Teaching Assistant,</p></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

The Learning College Group offers this Teaching Assistant qualification that is fully Regulated and accepted in all schools across the UK. It enables you to work with children between the ages of 5-18 years.

Train to teach with this Government Recognised Teaching Assistant Qualification. This Teaching Assistant Qualification is accepted in all UK schools and covers the role of both Classroom Assistant and Teaching Assistant positions. Learn in your own time at your own pace. The Teaching Assistant materials are accessible 24/7 along with full 1-2-1 Tutor support.

Level 3 Teaching Assistant Qualification

Janets

Online Course Marketing

Business Communication Skills

Corporate Management

Professional Skills Course (PSC)

Business Communication

Corporate & Strategic Communication Skills for Managers

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhanced Reflective Practice:&nbsp;</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Continuous Learning:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emotional Support:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Feedback and Validation:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical Guidance:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Networking and Collaboration:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional Accountability:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.</span></p>

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.

The Northern College Of Clinical Hypnotherapy

Clinical Supervision

Hypnotherapist

Professional Development

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

Brighton

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

Born at the Right Time

Learning Disability Nurse

SENCO

Midwifery

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Oct 24)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Causes of dysphagia and common swallowing problems The anatomy of swallowing</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About this event</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Causes of dysphagia and common swallowing problems</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The anatomy of swallowing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to recognise when someone is having difficulty swallowing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Reducing risk of choking</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Knowing when to escalate and refer to a specialist</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Privacy, dignity and respect</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Alternatives to oral feeding</p>

Caring For Care

Dysphagia Training

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> ADULT FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Louise Buckley</span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"> </span> <span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin&rsquo;s <em fr-original-style="" style="box-sizing: border-box;">When All is Said</em>, which spent five weeks at number one in Ireland and sold into 17 territories.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">She is delighted to be working with Hannah at Hannah Sheppard Literary Agency.</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Louise is looking for:-</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Literary and upmarket fiction</strong> that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think <em fr-original-style="" style="box-sizing: border-box;">Shuggie Bain</em> by Douglas Stuart, <em fr-original-style="" style="box-sizing: border-box;">My Name is Leon</em> by Kit de Waal or <em fr-original-style="" style="box-sizing: border-box;">Boys Don&rsquo;t Cry</em> by F&Iacute;ona Scarlett).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Irish literary and book club fiction</strong>. Think Claire Keegan, Louise Kennedy or Anne Griffin.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">commercial fiction</strong> she loves novels set during the Second World War, such as <em fr-original-style="" style="box-sizing: border-box;">The Nightingale</em> by Kristin Hannah, <em fr-original-style="" style="box-sizing: border-box;">The Beekeeper of Aleppo</em> by Christi Lefteri or <em fr-original-style="" style="box-sizing: border-box;">The Midwife of Auschwitz</em> by Anna Stuart. Louise recently read and loved <em fr-original-style="" style="box-sizing: border-box;">The Last List of Mabel Beaumont</em> by Laura Pearson and would love to see anything in the same &lsquo;older person going on a journey&rsquo; category, a more recent <em fr-original-style="" style="box-sizing: border-box;">The Unlikely Pilgrimage of Harold Fry</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Louise had a lot of fun publishing a &lsquo;pet fiction&rsquo; novel as an editor (<em fr-original-style="" style="box-sizing: border-box;">Molly and the Cat&nbsp;Caf&eacute;</em>) and would love to find an author who can write an <em fr-original-style="" style="box-sizing: border-box;">Alfie the Doorstep Cat/Dog</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She has a soft spot for novels featuring <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">time-travel or parallel universes</strong>, a &lsquo;what if&rsquo; that plays around with conventions. At the literary end this would be books like <em fr-original-style="" style="box-sizing: border-box;">Life After Life</em> by Kate Atkinson, <em fr-original-style="" style="box-sizing: border-box;">The Shining Girls</em> by Lauren Beukes or <em fr-original-style="" style="box-sizing: border-box;">This is How You Lose the Time War</em> by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved <em fr-original-style="" style="box-sizing: border-box;">Wrong Place, Wrong Time</em> by Gillian McAllister, <em fr-original-style="" style="box-sizing: border-box;">Dark Matter</em> by Blake Crouch and <em fr-original-style="" style="box-sizing: border-box;">Oona Out of Order</em> by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think <em fr-original-style="" style="box-sizing: border-box;">Rivers of London</em> by Ben Aaronovitch, <em fr-original-style="" style="box-sizing: border-box;">Threadneedle</em> by Cari Thomas, <em fr-original-style="" style="box-sizing: border-box;">A Discovery of Witches</em> by Deborah Harkness or <em fr-original-style="" style="box-sizing: border-box;">The Gifts</em> by Liz Hyder. And also cosy fantasy in the vein of <em fr-original-style="" style="box-sizing: border-box;">Legends and Lattes</em> or<em fr-original-style="" style="box-sizing: border-box;">&nbsp;The House in the Cerulean Sea</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cosy or humorous crime</strong>. Recently, Louise absolutely loved <em fr-original-style="" style="box-sizing: border-box;">Over My Dead Body</em> by Maz Evans. When she was an editor Louise published the hit <em fr-original-style="" style="box-sizing: border-box;">Luckiest Girl Alive</em> by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like <em fr-original-style="" style="box-sizing: border-box;">My Sister, the Serial Killer</em> by Oyinkan Braithwaite.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">More generally, Louise would also love to see novels with a disabled protagonist or someone (like myself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a &lsquo;beating the system&rsquo; narrative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Louise is NOT looking for</u>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-romance</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-romantasy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-epic, traditional fantasy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-space opera</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-straightforward women&rsquo;s fiction</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-children&rsquo;s fiction of any kind</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-non-fiction</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 64);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.</span></strong>
</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">(</span><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email</span> <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> <span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">to apply, outlining your case for this option which is offered at the </span></em><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The submission deadline is: Tuesday 1 October 2024</span></strong></p>

LOOKING FOR: ADULT FICTION
Louise Buckley  has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books.
After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors.
Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin’s When All is Said, which spent five weeks at number one in Ireland and sold into 17 territories.
She is delighted to be working with Hannah at Hannah Sheppard Literary Agency.
Louise is looking for:-
Literary and upmarket fiction that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think Shuggie Bain by Douglas Stuart, My Name is Leon by Kit de Waal or Boys Don’t Cry by FÍona Scarlett).
Irish literary and book club fiction. Think Claire Keegan, Louise Kennedy or Anne Griffin.
In commercial fiction she loves novels set during the Second World War, such as The Nightingale by Kristin Hannah, The Beekeeper of Aleppo by Christi Lefteri or The Midwife of Auschwitz by Anna Stuart. Louise recently read and loved The Last List of Mabel Beaumont by Laura Pearson and would love to see anything in the same ‘older person going on a journey’ category, a more recent The Unlikely Pilgrimage of Harold Fry.
Louise had a lot of fun publishing a ‘pet fiction’ novel as an editor (Molly and the Cat Café) and would love to find an author who can write an Alfie the Doorstep Cat/Dog.
She has a soft spot for novels featuring time-travel or parallel universes, a ‘what if’ that plays around with conventions. At the literary end this would be books like Life After Life by Kate Atkinson, The Shining Girls by Lauren Beukes or This is How You Lose the Time War by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved Wrong Place, Wrong Time by Gillian McAllister, Dark Matter by Blake Crouch and Oona Out of Order by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think Rivers of London by Ben Aaronovitch, Threadneedle by Cari Thomas, A Discovery of Witches by Deborah Harkness or The Gifts by Liz Hyder. And also cosy fantasy in the vein of Legends and Lattes or The House in the Cerulean Sea.
Cosy or humorous crime. Recently, Louise absolutely loved Over My Dead Body by Maz Evans. When she was an editor Louise published the hit Luckiest Girl Alive by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like My Sister, the Serial Killer by Oyinkan Braithwaite.
More generally, Louise would also love to see novels with a disabled protagonist or someone (like myself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a ‘beating the system’ narrative.
Louise is NOT looking for:
-romance
-romantasy
-epic, traditional fantasy
-space opera
-straightforward women’s fiction
-children’s fiction of any kind
-non-fiction
Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.

(In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Friday 27 September 2024

I Am In Print

Fiction Writing

TWO SPACES LEFT! 8th October Louise Buckley #Agent121. Looking for: ADULT FICTION

Contents:
- Workshop Overview
- Topics
- Who should attend
- Group Rates
- Chynna Clayton Bio
- Kate Wood Bio
- Past Attendee Feedback




EA/PA Excellence Workshop
We are delighted to announce three dates for our exclusive EA/PA Excellence Workshop facilitated by Kate Wood and keynoted by Chynna Clayton "Body Woman" to Michelle Obama former First Lady of the United States of America. 
Our aims for this workshop:
Build and maintain resilience in the face of ever-increasing demands on time and energy
Add to best-practice strategies for strengthening relationships online with colleagues, clients and key stakeholders
Develop influencing skills to confidently handle difficult front-line situations and people
Topic 1
Handling pressure with resilience

Recognise what's within your control and how to let go of what's not
Learn the science behind negative thinking and how to retrain your brain for maximum impact
Explore how to find the bright spot in your ever-changing workstack for motivation
Topic 2
Strengthening working relationships online
Understand why online working makes it difficult to get people to do what you need
Discover how best to build trust and connection when working remotely and in hybrid environments
Learn the key do's and don'ts for virtual communication
Topic 3
Managing time and boundaries
Use conflict-handling strategies confidently for long-term benefits
Practice ways to hold your ground without damaging your reputation
Create and maintain boundaries for personal effectiveness
Keynote Address with Q&A from the audience:
Keynote from Chynna Clayton former assistant to First Lady of the United States, Michelle Obama.
Opportunity for the audience to take part in a Q&A with Chynna on how to excel within an administration role



Who will attend?
PA's
EA's
Administrative roles
This workshop is open to females, male including trans women/males and non-binary professionals.







Group Rate Discounts
Group discounts are on request - please call 0800 949 9111 or email support@ownyoursuccess.co.uk if you need support around this matter. 





Chynna Clayton Bio
Keynote Speaker
 

Empathetic, strategic, and meticulous about the details, Chynna Clayton has built a career enabling some of the world’s most influential leaders to excel in high-stress environments.
Chynna is the founder and CEO of Matriarch Made Development, a consulting firm that helps organizations develop high performing administrative teams and identify and address overall operating structure
and events logistics inefficiencies. From helping leaders figure out their onboarding, communication flow, event logistics and how to further develop the talents of their teams, Chynna supports leading organizations in creating a systematic approach to tackling business/events challenges and bottlenecks.
Prior to Matriarch Made, Chynna worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Her career also includes administrative roles at Disney and the White House where she served as “body woman” to Mrs. Obama during the Obama Administration.
Chynna graduated from University of Florida with a B.S. in Event Management and Political Science and a minor in Business. She currently resides in Washington, DC with her wife, Retired Naval Chief Petty Officer, Katina Hoyles.
Chynna was featured in Michelle Obama’s latest book, The Light We Carry

“She could adapt in all types of environments, remain­ing unflappable in the face of change. On any given day, I might go from having a conversation with a group of students at a school to filming a television show or recording a podcast. I could meet with a world leader or the head of a philanthropic organization and then have dinner with A-list celebrities. It was Chynna facilitating every move.”
— Direct Quote from Michelle Obama in The Light We Carry
Chynna Featured on The Michelle Obama's Podcast




Kate Wood
Workshop Facilitator 

 
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. 
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is in improving working relationships between roles and functions, supporting people to discover how to be their best selves at work. She does this in the auto-motive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.
Kate's training & qualifications
CTI Co-Active certified coach, ICF registered (CPCC) (PCC)
Coach supervisor (ESQA) (EMCC)
Lean Six Sigma Black Belt
Lumina Sparks practitioner
Hay Group Leadership Styles & Climate accredited coach
Human Capital Institute certified in human capital strategy
Sheppard Moscow advanced business consulting
Conflict management trained (Thomas-Kilman instrument)
Chartered Institute of Marketing Diploma



So, will you be joining us? 🤔
See what our attendees said here. 



Own Your Success

Learning & Development

Leadership

Business Leadership

Administrative Assistant

Career Development

Leadership Skills

Personal Assistant

Leadership Development

Executive Assistant

Corporate Learning & Development

Ethical Leadership

Discover how to elevate your career as an executive assistant or personal assistant with our comprehensive EA Mastery Workshop. Gain new skills, strategies, and tools to maximize your impact and achieve success.

EA/PA Excellence Workshop Virtual

Early release

General release

Last Remaining Seats

Loughborough

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			<p>This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.</p>
			<div><i></i> 2 x 180mins</div>
			<div><i></i>  £445.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><h4><span>This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.<br /></span></h4>
<h4><span>We will look at what constitutes a Difficult Conversation; the negative feelings that these types of situations generate which can lead to avoidance; and the benefits to both parties of talking and seeking a positive outcome.<br /></span></h4>
<h4><span>We will move on to explore the conversation itself in terms of preparation; the process including the opening which is the part which people often find the hardest.<br /></span></h4>
<h4><span>&gt;We will finish the session off by giving the participants the opportunity to experience the opening through a rolling role play using a case study. <br /></span></h4>
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<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT</strong></p>
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		<h3>Modules/Lessons</h3>
		<p></p><h3>By the end of the session Participants will be able to:</h3>
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<li>Define what a Difficult Conversation is.</li>
<li>Describe the benefits of having these conversations and why we often avoid them.</li>
<li>Explain what they can do to prepare for a Difficult Conversation.</li>
<li>List the different stages in the Difficult Conversation process.</li>
<li>Demonstrate their ability to open a Difficult Conversation in a role play situation.</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations

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			<h2>Description</h2>		</div>
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			<p>The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. Difficult conversations are a significant part of every leader's job.</p>		</div>
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										<span>Learners of all backgrounds and qualifications looking for relevant qualifications can enroll in this course. </span>
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										<span>High-quality e-learning content. </span>
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										<span>Perfect course for managers who are responsible to help every team member improve.</span>
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                                <h2>Course Curriculum</h2>
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					<td>Introduction - Welcome from Alan Stevens</td>
					<td><span>FREE</span> </td>
					<td><span>🕐 00:02:00</span></td>
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					<td colspan="4"><strong>Difficult Conversations</strong></td>
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					<td>Why Are Some Conversations Difficult?</td><td><span>🕐 00:02:00</span></td>
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					<td>How to Start the Conversation</td><td><span>🕐 00:02:00</span></td>
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					<td>Mock Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
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Skill Up

Meeting Skills

Master Your Emotions

Dealing With Difficult Customers

Description The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular,

Managing Difficult Conversations

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Manage Abrasive Workplace Behaviour</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accredited by the Boss Whispering Institute&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It can&#39;t go on &ndash; something has to change. You&#39;ve had multiple complaints from employees describing how difficult it is to work with this individual. You&#39;ve realised it&#39;s not just a simple personality conflict &ndash; it&#39;s a chronic pattern of abrasive behavior shown toward others, be they subordinates, peers and/or superiors.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&#39;ve tried talking to the individual, to no avail. You encounter denial: "I&#39;m not abrasive!" or justification of the behavior: "I needed to get my point across!&rdquo; The abrasive employee may even have acknowledged their destructive style and promised to change their ways, but after a brief period of improvement, the old behaviors return. You value this person&#39;s expertise, but their technical performance is now being overshadowed by their disruptive interpersonal conduct. You feel helpless &ndash; and you wonder if the situation is hopeless.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What&rsquo;s one of the toughest jobs managers face?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Managing abrasive employee behavior is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In this six-hour Masterclass</strong>, you will:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Experience abrasive behavior from the perspectives of targets, abrasive employees, and their managers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain insight into why employees behave abrasively</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn about the psychological forces that make management intervention so challenging, including unconscious fears and predictable defense mechanisms</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn reliable criteria for intervention: When should I step in?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn how to intervene calmly, confidently, and compassionately to stop the suffering of all involved.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;Learn specific techniques for dealing with defensiveness, such as denial, anger, withdrawal, and counterattacks</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Every participant will receive a copy of Dr Laura Crawshaw&rsquo;s Book&nbsp;</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&ldquo;Grow Your Spine &amp; Manage Abrasive Leadership Behavior&rdquo;</strong></p><a href="https://bosswhispering.com/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><img src="https://images.cademy.co.uk/2c94a7ce-331b-44d8-a078-4ec3365d1b7a/a0673c1d-8d74-4642-a6c4-3473df627d71/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></a><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Manage Abrasive Workplace Behaviour
Accredited by the Boss Whispering Institute 
It can't go on – something has to change. You've had multiple complaints from employees describing how difficult it is to work with this individual. You've realised it's not just a simple personality conflict – it's a chronic pattern of abrasive behavior shown toward others, be they subordinates, peers and/or superiors.
You've tried talking to the individual, to no avail. You encounter denial: "I'm not abrasive!" or justification of the behavior: "I needed to get my point across!” The abrasive employee may even have acknowledged their destructive style and promised to change their ways, but after a brief period of improvement, the old behaviors return. You value this person's expertise, but their technical performance is now being overshadowed by their disruptive interpersonal conduct. You feel helpless – and you wonder if the situation is hopeless.
What’s one of the toughest jobs managers face?
Managing abrasive employee behavior is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you.
You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?
In this six-hour Masterclass, you will:
Experience abrasive behavior from the perspectives of targets, abrasive employees, and their managers
Gain insight into why employees behave abrasively
Learn about the psychological forces that make management intervention so challenging, including unconscious fears and predictable defense mechanisms
Learn reliable criteria for intervention: When should I step in?
Learn how to intervene calmly, confidently, and compassionately to stop the suffering of all involved.
Learn specific techniques for dealing with defensiveness, such as denial, anger, withdrawal, and counterattacks


Every participant will receive a copy of Dr Laura Crawshaw’s Book 
“Grow Your Spine & Manage Abrasive Leadership Behavior”




Conduct Change Ltd

HR (Human Resources)

Line Management

Behaviour Management

Manager Training

Business & Management

Manage Abrasive Workplace Behaviour with Backbone: What’s one of the toughest jobs managers face?
Managing abrasive employee behaviour is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you. You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?

Courageous Conduct Intervention

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do you avoid difficult conversations?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Maybe you avoid certain topics or uncomfortable conversations with certain people.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whatever the reason, avoiding &#39;clearing the air&#39; will almost always have long term, negative consequences. Even if you can&#39;t see the impact of not dealing with the pressing issue, the resentment can build up until one day, someone will explode.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this two hour session, we will look at:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is a difficult conversation?</li><li fr-original-style="" style="box-sizing: border-box;">What makes difficult conversations even more difficult?</li><li fr-original-style="" style="box-sizing: border-box;">How to prepare for difficult conversations</li><li fr-original-style="" style="box-sizing: border-box;">Understanding and managing emotions - awareness</li><li fr-original-style="" style="box-sizing: border-box;">Seeking help</li><li fr-original-style="" style="box-sizing: border-box;">Providing constructive feedback</li></ul><div fr-original-style="" style="box-sizing: border-box;">After the session, you will be able to recognise your own barriers to approaching difficult conversations, prepare for meetings to minimise negative outcomes and manage emotions, both yours and the other persons more effectively.&nbsp;</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Neupauer Ltd

Workplace Communication

Business Relationship Management (BRM)

Communication Skills

Do you avoid difficult conversations? 
"When you avoid them you trade short term discomfort for long-term dysfunction."
Is it worth it? Join our session to learn how to tackle difficult conversations 


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