Name: Mental Health Awareness Training for Carers and Nurses Course
Price: 12 GBP
Availability: InStock

<p>In today's fast-paced professional landscape, mastering <strong>Office Administration &amp; Reception (Receptionist) skills</strong> is paramount for thriving in various industries. This comprehensive diploma equips individuals with the necessary competencies across modules such as Business Telephone Skills, Organising Meetings, Customer Service, and more. With a curriculum tailored to instill proficiency in administrative tasks, communication, and organizational abilities, graduates emerge as indispensable assets to any workplace.</p><p>In the modern world, where first impressions count and efficient operations are crucial, the demand for adept Receptionists and Office Administrators continues to soar. By completing this course, individuals not only enhance their employability but also gain a competitive edge in the job market. In the UK, job opportunities for skilled Receptionists abound, with<strong> salaries ranging from £18,000 to £25,000 annually</strong>, depending on experience and location.</p><p>The advantages of pursuing this course are evident in the sector's growth, with an <strong>increase in demand projected at approximately 5% annually</strong>, underscoring its relevance and significance in today's evolving workforce.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong><strong>Course Curriculum:</strong></strong></p><ul><li><strong>Module 01:</strong> Introduction to Admin Support Assistant</li><li><strong>Module 02: </strong> Introduction to Personal Assistant</li><li><strong>Module 03:</strong> Introduction to Office Administration</li><li><strong>Module 04:</strong> Skills of an Effective Administrator</li><li><strong>Module 05:</strong> Introduction to Reception and Receptionist</li><li><strong>Module 06:</strong> Business Telephone Skills</li><li><strong>Module 07:</strong> Representing Your Boss and Company</li><li><strong>Module 08:</strong> Business Etiquette</li><li><strong>Module 09:</strong> Mail Services and Shipping</li><li><strong>Module 10:</strong> Travel Arrangements</li><li><strong>Module 11:</strong> Organising Meeting and Conferences</li><li><strong>Module 12:</strong> Diary Management and Note taking</li><li><strong>Module 13:</strong> Time Management</li><li><strong>Module 14:</strong> Record Keeping and Filing Systems</li><li><strong>Module 15:</strong> Business Writing Skills</li><li><strong>Module 16:</strong> Organisational Skills</li><li><strong>Module 17:</strong> Communication Skills</li><li><strong>Module 18:</strong> Customer Service</li><li><strong>Module 19:</strong> Effective Planning and Scheduling</li><li><strong>Module 20: </strong> Invoicing Petty Cash</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Demonstrate proficient office administration skills.</li><li>Execute effective business telephone communication techniques.</li><li>Employ strategic time management and organisational methodologies.</li><li>Exhibit exemplary customer service and business etiquette.</li><li>Execute meticulous record-keeping and filing systems.</li><li>Coordinate travel arrangements and event logistics seamlessly.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Diploma in Office Administration &amp; Reception (Receptionist) Skills Training Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Office Administration &amp; Reception (Receptionist) Skills Training.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Diploma in Office Administration &amp; Reception (Receptionist) Skills Training Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Diploma in Office Administration &amp; Reception (Receptionist) Skills Training Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the Diploma in Office Administration &amp; Reception (Receptionist) Skills Training Course, there will be an online assessment, which you will need to pass to complete the Diploma in Office Administration &amp; Reception (Receptionist) Skills Training course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals aspiring to pursue careers in administrative roles.</li><li>Professionals seeking to enhance their office management skills.</li><li>Graduates aiming to enter the corporate world as receptionists.</li><li>Those looking to develop expertise in business communication and customer service.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Course. You just need to have an interest in this Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Administrative Assistant - £18K to £25K/year.</li><li>Receptionist - £17K to £22K/year.</li><li>Office Manager - £25K to £35K/year.</li><li>Personal Assistant - £20K to £30K/year.</li><li>Executive Assistant - £25K to £40K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Diploma in Office Administration & Reception (Receptionist) Skills Training Course

General Admission

<p><strong>&gt;&gt; Diploma in Healthcare Support &lt;&lt;</strong></p><p>Healthcare support staff can work in various areas related to patient care and treatment in both public and private care facilities. The support staff's role is to aid healthcare professionals in diagnosing, treating, and caring for patients. The <strong>Diploma in Healthcare Support</strong> prepares students to work in a range of healthcare support settings by providing the knowledge, understanding, and skills they require.</p><p>The qualification covers personal health, safety and wellbeing in care settings, responsibilities of a care worker, understanding mental health problems, development in care settings and much more. This<strong> Diploma in Healthcare Support</strong> course is the perfect way to kickstart your career in the healthcare sector. The course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.</p><p><strong>Learning Outcomes</strong></p><p>After completing <strong>Diploma in Healthcare Support</strong> course, the learner will be able to:</p><ul><li>Understand how to promote personal development in care settings.</li><li>Understand principles of safeguarding adults.</li><li>Understand how to promote health, safety and well-being in care settings.</li><li>Understand the principles of infection prevention and control.</li><li>Understand why effective communication is important in the work setting.</li><li>Understand working relationships in care settings.</li><li>Implement good practise in handling information.</li><li>Gain deep knowledge about mental health problems.</li><li>Understand the principles of therapeutic group activities.</li><li>Understand current legislation, national guidelines, policies, protocols and good practices to obtain a client history.</li><li>Recognise the causes and prevalence of suicidal behaviour.</li></ul><p><strong>Why Choose Diploma in Healthcare Support Bundle Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>** Courses are included in this Diploma in Healthcare Support Course **</strong></p><ul><li><strong>Course 01: </strong>Level 3 Diploma in Healthcare Support</li><li><strong>Course 02: </strong>Healthcare Management Training</li><li><strong>Course 03:</strong> Diabetes Awareness Training</li></ul><p><strong>**Other Benefits of Diploma in Healthcare Support Course</strong></p><ul><li><strong>Free 3</strong> PDF Certificate</li><li><strong>Lifetime</strong> Access</li><li><strong>Free</strong> Retake Exam</li><li>Tutor<strong> Support</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Diploma in Healthcare Support </strong><strong>course]</strong></p> <p><strong>&gt;&gt; Diploma in Healthcare Support &lt;&lt;</strong></p><p><em><strong>Course Curriculum of Level 3 Diploma in Healthcare Support</strong></em></p><ul><li>Module 01: Promote Personal Development in Care Settings</li><li>Module 02: Promote Safeguarding and Protection in Care Settings</li><li>Module 03: Promote Health, Safety and Wellbeing in Care Settings</li><li>Module 04: Understand Mental Well-Being and Mental Health Promotion</li><li>Module 05: Causes and Spread of Infection</li><li>Module 06: Promote Communication in Care Settings</li><li>Module 07: Responsibilities of a Care Worker</li><li>Module 08: Promote Effective Handling of Information in Care Settings</li><li>Module 09: Understand Mental Health Problems</li><li>Module 10: The Principles of Infection Prevention and Control</li><li>Module 11: Cleaning, Decontamination and Waste Management</li><li>Module 12: Duty of Care in Care Settings</li><li>Module 13: Promote Equality and Inclusion in Care Settings</li><li>Module 14: Promote Person-Centred Approaches in Care Settings</li><li>Module 15: Study Skills for Senior Healthcare Support Workers</li><li>Module 16: Undertake Personal Hygiene Activities with Individuals</li><li>Module 17: Implement Therapeutic Group Activities</li><li>Module 18: Obtain a Client History</li><li>Module 19: Care for the Elderly</li><li>Module 20: Understand Mental Health Interventions</li><li>Module 21: Understanding Suicide Interventions</li></ul><p><strong>&gt;&gt; -------------------- &lt;&lt;</strong></p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Diploma in Healthcare Support</strong> Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this <strong>Diploma in Healthcare Support</strong> course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Diploma in Healthcare Support</strong> course is designed for those who want to work or are already working in various settings within the NHS and private care facilities.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for <strong>Diploma in Healthcare Support </strong>course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The <strong>Diploma in Healthcare Support</strong> qualification content applies to a variety of roles, some of which are listed below:</p><ul><li>Senior Healthcare Support Worker</li><li>Senior Healthcare Assistant</li><li>Maternity Support Worker</li><li>Theatre Support Worker</li><li>Mental Health Support Worker</li><li>Children and Young People Support Worker</li><li>Therapy Support Worker</li><li>Enablement Worker</li><li>Rehabilitation Assistant</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Healthcare Assistant

Certificate in Further Education & Training (Cert Ed)

Healthcare Science Assistant

Diploma in Professional Studies (DPS)

Nursing Diploma

Health Sciences Courses (HSC)

Diploma in Healthcare Support Course

<p>Welcome to the world of Landscape Maintenance Technician training, where every leaf, every petal, and every stone holds the promise of transformation. Dive into the artistry of nature's canvas as you immerse yourself in the essential tools and machinery that breathe life into landscapes.</p><p><strong>Key Features</strong></p><ul><li>CPD Certified Landscape Maintenance Technician course </li><li>Instant e-certificate</li><li>Fully online, interactive Landscape Maintenance Technician course with audio voiceover</li><li>Developed by professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p>In this journey of discovery, you'll nurture gardens with the tender care of a guardian angel, learning the delicate dance of maintenance that keeps landscapes vibrant and thriving.</p><p>Feel the pulse of creativity surge through you as you explore the intricate tapestry of landscape architecture, where every design choice is a brushstroke on the canvas of nature's masterpiece.</p><p>Experience the fulfilment of sculpting living landscapes, where every task is a testament to your dedication to beauty and sustainability. Join us in growth, where the whispers of leaves and the fragrance of flowers become your guide, and where your passion for nature blossoms into expertise.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Introduction to Garden Design</li><li>Module 02: The Role of the Garden Designer</li><li>Module 03: The Basic Principles of Garden Design</li><li>Module 04: Components of Garden Design</li><li>Module 05: Garden Design Process</li><li>Module 06: Designing a Rain Garden</li><li>Module 07: Essential Tools &amp; Machinery</li><li>Module 08: Plant Selection and Material Guide</li><li>Module 09: Garden Maintenance</li><li>Module 10: Costing and Estimation</li><li>Module 11: Introduction to Landscape Architecture</li><li>Module 12: Green-scaping</li><li>Module 13: Planting Trees and Shrubs</li><li>Module 14: Maintenance of Planting</li><li>Module 15: Pathways</li><li>Module 16: Walls and Fences</li><li>Module 17: Water Features</li><li>Module 18: Entertainment and Recycling Projects</li><li>Module 19: Landscape Ecology</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master essential tools for efficient Landscape Maintenance Technician tasks.</li><li>Identify suitable plants and materials for various Landscape Maintenance Technician projects.</li><li>Execute proper garden maintenance techniques to enhance aesthetics and health.</li><li>Estimate costs accurately for Landscape Maintenance Technician projects, ensuring budget compliance.</li><li>Understand the fundamentals of landscape architecture and its applications.</li><li>Implement green-scaping practices to promote environmental sustainability in landscaping.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses, including the <strong>Landscape Maintenance Technician Course</strong> are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your <strong>Landscape Maintenance Technician Course,</strong> you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Landscape Maintenance Technician certification have no expiry dates, although we recommend renewing them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the <strong>Landscape Maintenance Technician Course</strong>, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Landscape Maintenance Technician course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Landscape Maintenance Technician course is ideal for: </p><ul><li>Gardening enthusiasts seeking professional knowledge and skills on Landscape Maintenance Technician.</li><li>Landscapers looking to enhance their expertise and career prospects.</li><li>Individuals aspiring to work in Landscape Maintenance Technician or gardening industries.</li><li>Garden centre employees aiming to expand their understanding of landscaping.</li><li>Anyone interested in pursuing a career in sustainable Landscape Maintenance Technician.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Landscape Maintenance Technician course. You just need to have an interest in Landscape Maintenance Technician.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Landscape Maintenance Technician Course you will have a variety of careers to choose from. The following job sectors of Landscape Maintenance Technician are:</p><ul><li>Landscape Technician</li><li>Garden Maintenance Worker</li><li>Landscaping Labourer</li><li>Grounds Maintenance Operative</li><li>Landscape Gardener</li><li>Nursery Worker</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Landscape Maintenance Technician Course

<p><strong>Enhance your Sports Therapy skills in the easiest and most effective way. QLS Endorsed, CPD &amp; IPHM Accredited Diploma Training.</strong></p><p><strong>If you want to gain a solid understanding and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive course designed by expert instructors.</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this course.</p><p>This premium online course ensures your professional development with CPD accreditation.</p><p>With this programme, success becomes a lot easier that enables you to monetise your skills. This course is designed for both part-time and full-time students and can be completed at a pace that suits your learning style.</p><p>This course is developed by industry experts and is packed with several insightful modules to give you a proper understanding of and allow you to accelerate your career.</p><p><strong>Our course is endorsed by the Quality Licence Scheme, ensuring your newly acquired skills will enhance your professional development. </strong></p><p><strong>Why People Enrol this Course From One Education:</strong></p><ul><li>Eligibility for an endorsed certificate upon successful completion of the course</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all course content for a full year</li><li>Complete the course at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our course</li></ul><p>This masterclass online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career.</p><p>On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field.</p><p>Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career!</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><ul><li>Module 1: Introduction to Sports Therapy</li><li>Module 2: Professionalism and Ethics of Sports Therapy</li><li>Module 3: Anatomy &amp; Kinesiology</li><li>Module 4: Assessment of Sports Injuries</li><li>Module 5: Sports Injuries Depend on Sports Profile</li><li>Module 6: Common Sports Injuries</li><li>Module 7: Major Sports Injury</li><li>Module 8: First Aid Treatment</li><li>Module 9: Sports Nutrition</li><li>Module 10: Rehabilitation Exercise</li><li>Module 11: Sports Massage Treatments</li><li>Module 12: Hydrotherapy &amp; Electrotherapy</li></ul><p><strong>How is the Course assessed?</strong></p><p>To assess your learning, you have to complete the assignment questions provided at the end of the course. You have to score at least 60% to pass the exam.</p><p><strong>Certificate of Achievement</strong></p><p><strong>IPHM Certificate</strong></p><p>After successfully completing the course, learners will be able to achieve an IPHM-accredited PDF certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will be able to order an endorsed certificate as proof of their achievement. The hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -</p><ul><li><strong>Within the UK: £109</strong></li><li><strong>International: £109 + £10 (postal charge) = £119</strong></li></ul><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing this Health and Social Care course, you will qualify for the CPD accredited certificate from One Education, as proof of your continued professional development. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li><strong>PDF Certificate: £9</strong></li><li><strong>Hardcopy Certificate (within the UK): £15</strong></li><li><strong>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Sports Therapy course is ideal for</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Anyone interested in this topic</li><li>People already working in the relevant fields and want to polish their knowledge and skill.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific prerequisites to enrol in this Sports Therapy course. <strong> Anyone and everyone</strong> can take this course.</p><p>The Sports Therapy course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!</p><p>All you need is a passion for learning, literacy, and being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Sports Therapy course will help you procure a job in the relevant field and will allow you to advance your career. Many job roles will be available for you to explore after completing this course. This also increases your competency to be eligible for promotions at work.</p><p>Enrol now and take your career to the next step with One Education.</p>
                        </div>

One Education

Sports Therapy Training Course

<p>Take charge of your career with our Admin, Secretarial &amp; PA course. Learn essential skills like communication, time management, and business writing to excel as a personal assistant, administrator, or receptionist. Enrol today to elevate your administrative support abilities and unlock your potential!</p> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Master business etiquette and communication skills</li><li>Develop organisational skills and effective planning strategies</li><li>Acquire proficiency in diary management and note-taking</li><li>Understand the fundamentals of office administration and reception</li><li>Learn to organise meetings and conferences professionally</li><li>Develop skills in record-keeping, invoicing, and petty cash management</li></ul> <p><strong>Key Highlights</strong></p> <ul> <li>The Quality Licence Scheme ensures that the course you enrolled in, Admin, Secretarial &amp; PA, is of the highest quality.</li><li>It helps you to get recognised by employers easily.</li><li>The endorsed certificate of Admin, Secretarial &amp; PA course will make you stand out from the crowd when applying for jobs during this pandemic.</li><li>The Certificate of Achievement Endorsed by the Quality Licence Scheme has helped thousands of people reach their professional goals and get better jobs.</li></ul> <p><strong>How will QLS boost your worth?</strong></p> <ul> <li>Achieving <strong>Quality Licence Scheme</strong> endorsed certificates can provide you with valued and credible evidence of <strong>your skills and knowledge to potential employers. </strong></li><li>Quality Licence Scheme (QLS) endorsements are awarded to training programmes and courses that <strong>meet high quality standards</strong>, ensuring that your certificate represents <strong>a valuable achievement.</strong></li><li>The stringent assessment process involved in achieving Quality Licence Scheme Endorsed Certificates ensures that you have acquired the <strong>necessary skills and knowledge to excel in your chosen field.</strong></li></ul> <p><strong>Key Benefits</strong></p> <ul> <li>Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Admin, Secretarial &amp; PA Course</li><li>Learning materials of the course contain engaging voiceover and visual elements for your comfort</li><li>Freedom to study at your own pace</li><li>24/7 access to the Admin, Secretarial &amp; PA course materials for 12 months</li><li>Full Tutor support on weekdays (Monday - Friday)</li></ul><p>Our comprehensive Admin, Secretarial &amp; PA course is designed to equip you with the necessary skills to succeed as an administrative support professional. The course is divided into 19 modules, covering everything from basic office administration to customer service and effective planning strategies.</p> <p><strong>Course Curriculum</strong></p> <ul> <li>Module 01 - Introduction to Personal Assistant &amp; Admin Support Assistant</li><li>Module 02 - Introduction to Office Administration</li><li>Module 03 - Skills of an Effective Administrator</li><li>Module 04 - Introduction to Reception and Receptionist</li><li>Module 05 - Business Telephone Skills</li><li>Module 06 - Representing Your Boss and Company</li><li>Module 07 - Business Etiquette</li><li>Module 08 - Mail Services and Shipping</li><li>Module 09 - Travel Arrangements</li><li>Module 10 - Organising Meetings and Conferences</li><li>Module 11 - Diary Management and Note-taking</li><li>Module 12 - Time Management</li><li>Module 13 - Record Keeping and Filing Systems</li><li>Module 14 - Business Writing Skills</li><li>Module 15 - Organisational Skills</li><li>Module 16 - Communication Skills</li><li>Module 17- Customer Service</li><li>Module 18- Effective Planning and Scheduling</li><li>Module 19 - Invoicing/Petty Cash</li></ul> <p><strong>Course Assessment </strong></p> <p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p> <p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p> <p><strong>Certificate of Achievement</strong></p> <p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p> <p>After successfully completing the Admin, Secretarial &amp; PA courses, learners can order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post by paying</p> <ul> <li>Within the UK: £<strong>129</strong></li><li>International: £<strong>129</strong>+ £<strong>10</strong> (postal charge) = £<strong>139</strong></li></ul> <p><strong>CPD Accredited Certificate from One Education</strong></p> <p>After successfully completing this Admin, Secretarial &amp; PA course, you will qualify for the CPD QS accredited certificate from One Education. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p> <ul> <li>PDF Certificate: £9</li><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Admin, Secretarial &amp; PA course is ideal for:</p> <ul> <li>Recent graduates looking to start a career in administrative support</li><li>Individuals looking to transition into administrative support roles</li><li>Administrators and personal assistants looking to enhance their skills</li><li>Receptionists looking to improve their communication and business etiquette.</li></ul> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>This Admin, Secretarial &amp; PA course is open to all, with no formal entry requirements.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Upon successful completion of the Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p> <ul> <li>Receptionist (£15k - £24k per year)</li><li>Personal Assistant (£22k - £40k per year)</li><li>Office Administrator (£18k - £30k per year)</li><li>Executive Assistant (£25k - £50k per year)</li><li>Business Manager (£30k - £60k per year)</li><li>Office Manager (£25k - £45k per year)</li></ul> 
                        </div>

Admin, Secretarial & PA Diploma Level 7 Course

<p>In today's rapidly evolving hospitality landscape, Restaurant Hospitality Training courses play a pivotal role in shaping competent professionals. With modules covering various facets of Hospitality Management, including front office operations, service quality, menu planning, and customer relations, individuals gain a comprehensive understanding of the industry.</p><p>This Restaurant Hospitality Training training is crucial due to the increasing demand for skilled personnel in the restaurant sector, with job opportunities abound in the UK.<strong><strong>The average salary for restaurant managers in the UK ranges from £25,000 to £40,000 per year</strong>, </strong>reflecting the significance of this profession. Furthermore, <strong>the sector is witnessing substantial growth, with a 15% increase</strong> in restaurant establishments across the country.</p><p>Undertaking this Restaurant Hospitality Training course equips individuals with the necessary skills to thrive in a competitive market, ensuring efficient restaurant layout management, legal compliance, inventory control, and effective marketing strategies.</p><p><strong>Embrace this training to embark on a rewarding journey in the vibrant world of restaurant hospitality.</strong></p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Restaurant Hospitality Training Course</strong></p><ul><li><strong>Module 01:</strong> An Overview of Hotel Industry</li><li><strong>Module 02:</strong> The Process of Development and Training in Hospitality Industry</li><li><strong>Module 03:</strong> Management of Front Office Operations</li><li><strong>Module 04:</strong> Management of Housekeeping, Engineering and Security Operations</li><li><strong>Module 05:</strong> Management of Service Quality in Hospitality Industry</li><li><strong>Module 06:</strong> Customer Satisfaction</li><li><strong>Module 07:</strong> An Overview of the Restaurant Industry</li><li><strong>Module 08:</strong> Restaurant Layout Management and Legal Requirements</li><li><strong>Module 09:</strong> Menu Planning</li><li><strong>Module 10:</strong> Drinks Management</li><li><strong>Module 11:</strong> Purchasing, Receiving, Inventory, and Storage</li><li><strong>Module 12:</strong> Finding, Recruiting, and Training Employees</li><li><strong>Module 13:</strong> Running a Safe and Clean Restaurant</li><li><strong>Module 14:</strong> Customer Relations and Marketing Policy</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Grasp the fundamentals of hotel and restaurant management.</li><li>Develop proficiency in customer satisfaction and service quality.</li><li>Master the intricacies of menu planning and layout management.</li><li>Acquire skills in recruitment, training, and employee management.</li><li>Ensure adherence to legal requirements and maintain a safe environment.</li><li>Implement effective marketing strategies to enhance customer relations.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses, including the <strong> Restaurant Hospitality Training Course</strong> are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your <strong>Restaurant Hospitality Training Course</strong><strong>,</strong> you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the <strong>Restaurant Hospitality Training Course</strong>, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Restaurant Hospitality Training Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Restaurant Hospitality Training Course is ideal for:</p><ul><li>Individuals aspiring to pursue careers in restaurant management.</li><li>Hospitality professionals seeking to advance their skills.</li><li>Entrepreneurs planning to venture into the restaurant industry.</li><li>Students aiming to gain a comprehensive understanding of hospitality operations.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Restaurant Hospitality Training Course. You just need to have an interest in Restaurant Hospitality Training Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Restaurant Hospitality Training Course you will have a variety of careers to choose from. The following job sectors of Restaurant Hospitality Training Course are:</p><ul><li>Restaurant Manager - £24K to 40K/year.</li><li>Hotel Operations Manager - £30K to 50K/year.</li><li>Food and Beverage Director - £35K to 60K/year.</li><li>Catering Manager - £25K to 45K/year.</li><li>Events Coordinator - £22K to 38K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Restaurant Hospitality Training Course

<p>Embark on a journey to combat substance misuse with our "<strong>Substance Use Disorder Counselling</strong>" course. Gain a profound understanding of substance-related issues, from prevention strategies to workplace policies. Acquire valuable counselling skills, explore theories, and master crisis intervention. Join a dynamic field addressing mental health with a rising demand for skilled professionals. <strong>Unlock diverse career opportunities with average salaries ranging from £20K to 40K/year</strong>.</p><p><strong>Start your transformative journey today.</strong></p><p><strong>Key Features:</strong></p><ul><li>CPD Accredited Substance Use Disorder Counselling Course.</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactiveCounselling course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p>Step into a realm where empathy meets expertise, where every interaction is a potential turning point in someone's life journey. From understanding the roots of addiction to crafting tailored interventions, our modules empower you to navigate the complex terrain of substance misuse with confidence and finesse. Through immersive learning experiences, you'll master the art of communication, honing your ability to connect with individuals in crisis and guide them towards a path of healing. Join us on this transformative journey and become the beacon of hope for those struggling in the shadows of substance misuse.</p><p><strong>Course Curriculum of this Substance Use Disorder Counselling Course:</strong></p><ul><li><strong>Module 01:</strong> Introduction to Substance Misuse</li><li><strong>Module 02:</strong> Overview of Substance</li><li><strong>Module 03:</strong> Prevention and Awareness</li><li><strong>Module 04:</strong> Substance Misuse at Workplace</li><li><strong>Module 05</strong>: Substance Misuse Policy at Workplace</li><li><strong>Module 06</strong>: Treatment of Substance Addiction</li><li><strong>Module 07</strong>: Counselling and Counsellors</li><li><strong>Module 08:</strong> Theories and Models of Counselling (Part 1)</li><li><strong>Module 09:</strong> Theories and Models of Counselling (Part 2)</li><li><strong>Module 10:</strong> Engaging and Assessing the Patients</li><li><strong>Module 11:</strong> Helping the Client in Crisis</li><li><strong>Module 12:</strong> Medication and Therapy in the Treatment of Mental Illness</li><li><strong>Module 13:</strong> Communication Skills and Empathy in Counselling</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the nuances of substance misuse and its impact.</li><li>Demonstrate knowledge of various substances and their classifications.</li><li>Develop prevention strategies and raise awareness effectively.</li><li>Address substance misuse in the workplace through policy implementation.</li><li>Apply theories and models of counselling to support individuals.</li><li>Acquire practical skills in engaging, assessing, and crisis intervention.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this <strong>Substance Use Disorder Counselling Course</strong>, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Counselling.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your <strong>Substance Use Disorder Counselling Course</strong>, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Substance Use Disorder Counselling Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the <strong>Substance Use Disorder Counselling Course</strong>, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Substance Use Disorder Counselling Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Substance Use Disorder Counselling Course is ideal for:</p><ul><li>Individuals aspiring to be substance use disorder counsellors.</li><li>HR professionals aiming to manage substance misuse in the workplace.</li><li>Anyone seeking a comprehensive understanding of substance addiction treatment.</li><li>Those interested in enhancing communication skills and empathy.</li><li>Individuals pursuing roles in mental health and counselling support.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Substance Use Disorder Counselling Course. You just need to have an interest in Substance Use Disorder Counselling Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Substance Use Disorder Counselling Course you will have a variety of careers to choose from. The following job sectors of Substance Use Disorder Counselling Course are:</p><ul><li>Substance Abuse Counsellor - £25K to 35K/year.</li><li>Addiction Recovery Coach - £20K to 30K/year.</li><li>Clinical Psychiatric Support Worker - £25K to 35K/year.</li><li>Mental Health Support Worker - £20K to 28K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Substance Use Disorder Counselling Course

<p>Are you ready to make a real difference in people's lives? Do you have a passion for helping others and want to turn it into a rewarding career? Look no further! Our <strong>Community Support Worker training course</strong> is your gateway to a fulfilling and impactful profession.</p><p>Our course covers everything you need to know to excel as a <strong>Community Support Worker</strong>. From communication skills to crisis intervention techniques, we've got you covered.</p><p>Don't wait any longer to pursue your passion for helping others. Enrol in our Community Support Worker training course today and take the first step towards a rewarding career in community care. Your community needs you - and we'll help you make a difference!</p><p><strong>Key Features of the</strong><strong> Community Support Worker </strong><strong>Course</strong></p><ul><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive Community Support Worker course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum</strong></p><p>The curriculum of our Community Support Worker course is as follows:</p><ul><li><strong>Module 1: Overview of Mental Health Support Worker </strong></li><li><strong>Module 2: </strong><strong>Community Mental Health Teams</strong><strong> (CMHTs)</strong></li><li><strong>Module 3: </strong><strong>The Participation of the Service User </strong></li><li><strong>Module 4: Communication and its Relevance </strong></li><li><strong>Module 5: Introduction to Health and Social Care </strong></li><li><strong>Module 6: Rights and Responsibilities as a Health and Social Care Worker </strong></li><li><strong>Module 7: Working in Health and Social Care; Promoting Equality, Diversity and Rights </strong></li><li><strong>Module </strong><strong>8: Who Are the Youth Workers?</strong></li><li><strong>Module </strong><strong>9: Youth Worker Role and Methods </strong></li><li><strong>Module </strong><strong>10: Youth Work </strong><strong>as a Career (Social Work) </strong></li><li><strong>Module </strong><strong>11: Social Influences </strong></li><li><strong>Module 12: Safeguarding Vulnerable Individuals </strong></li><li><strong>Module 13: Social Work and Criminal Justice </strong></li><li><strong>Module 14: Important Principles and Policies in Health and Social Care Work </strong></li><li><strong>Module 15: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1</strong></li><li><strong>Module 16: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2</strong></li></ul><p><strong>Accreditation</strong></p><p>All of our courses, including this <strong>Community Support Worker Training course</strong>, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Community Support Worker.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your <strong>Community Support Worker Training course</strong>, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our <strong>Community Support Worker Training course</strong> certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Community Support Worker Training</strong> Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this <strong>Community Support Worker Training</strong><strong>Course</strong>is ideal for:</p><ul><li>Individuals interested in mental health and community support worker professions.</li><li>Those aiming to work with youth in community support worker roles.</li><li>People seeking to understand legal and ethical aspects of care.</li><li>Individuals pursuing careers in health, social work, or youth work.</li><li>Those wishing to contribute positively to community well-being.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this <strong>Community Support Worker Training Course</strong>. You just need to have an interest in Community Support Worker.</p><p><strong>Please be noted:</strong> This course does not qualify you to work as a professional in this specific sector. Instead, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this <strong>Community Support Worker Training</strong><strong> Course</strong> you will have a variety of careers to choose from. The following job sectors of <strong>Community Support Worker</strong>are:</p><ul><li>Mental Health Support Worker</li><li>Youth Worker</li><li>Social Worker</li><li>Community Support Worker</li><li>Health and Social Care Assistant</li><li>Support Worker</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost <strong>£3.99</strong> in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10.</strong><br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.<br />Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>

                        </div>

Community Support Worker Training Course

<p>The <strong>Microsoft Excel Masterclass</strong> Course offers a comprehensive journey through Excel's myriad functionalities, from fundamental operations to advanced data analysis techniques. In today's digitally-driven world, proficiency in Microsoft Excel is not just advantageous but essential for navigating complex data landscapes efficiently. This Microsoft Excel course equips learners with the skills to leverage Excel's powerful features for performing calculations, analyzing data, and visualizing insights through charts and PivotTables.</p><p><strong>In the UK job market, proficiency in Microsoft Excel is highly sought after</strong>, with employers valuing candidates who can demonstrate proficiency in spreadsheet management. Job opportunities abound across various sectors, including finance, marketing, and data analysis, <strong>with salaries ranging from £25,000 to £40,000 annually</strong>, depending on experience and industry.</p><p><strong>The demand for Excel proficiency is on the rise</strong>, <strong>with a notable increase of 15% in job postings requiring Excel skills over the past year</strong>. Mastery of Excel not only opens doors to lucrative career prospects but also enhances productivity and efficiency in diverse professional settings.</p><p><strong>Key Features </strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Microsoft Excel Masterclass course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Free Gifts</strong></p><ul><li>Life Coaching Course</li></ul><p><strong>Enrol now in this </strong><strong>Microsoft Excel Masterclass course to excel! </strong></p><p><strong>Course Curriculum:</strong></p><p><strong>Microsoft Excel</strong></p><ul><li>Module 01: Microsoft Excel 2019 New Features</li><li>Module 02: Getting Started with Microsoft Office Excel</li><li>Module 03: Performing Calculations</li><li>Module 04: Modifying a Worksheet</li><li>Module 05: Formatting a Worksheet</li><li>Module 06: Printing Workbooks</li><li>Module 07: Managing Workbooks</li><li>Module 08: Working with Functions</li><li>Module 09: Working with Lists</li><li>Module 10: Analyzing Data</li><li>Module 11: Visualizing Data with Charts</li><li>Module 12: Using PivotTables and PivotCharts</li><li>Module 13: Working with Multiple Worksheets and Workbooks</li><li>Module 14: Using Lookup Functions and Formula Auditing</li><li>Module 15: Sharing and Protecting Workbooks</li><li>Module 16: Automating Workbook Functionality</li><li>Module 17: Creating Sparklines and Mapping Data</li><li>Module 18: Forecasting Data</li><li>Module 19: Excel Templates</li></ul><p><strong>Life Coaching</strong></p><ul><li>Module 01: Life Coaching: The Purpose and Fundamentals</li><li>Module 02: Develop Your Self-Awareness</li><li>Module 03: The Development of Core Beliefs and Managing Fears</li><li>Module 04: Life Coaching Types and Key Attributes of a Life Coach</li><li>Module 05: Understanding Emotional Intelligence</li><li>Module 06: Body Language and Communication Techniques</li><li>Module 07: A Structure for Client Work and Goal Setting</li><li>Module 08: Basic Principles for Business Development and Growth</li><li>Module 09: The Ethical Coach: Protect Yourself and Your Clients</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Microsoft Excel Masterclass Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Microsoft Excel .</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Microsoft Excel Masterclass Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Microsoft Excel Masterclass Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Microsoft Excel Masterclass Course can be taken by anyone who wants to understand more about the topic. With the aid of this Microsoft Excel Masterclass course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Microsoft Excel Masterclass Course is ideal for:</p><ul><li>Beginners looking to establish a strong foundation in Excel.</li><li>Professionals seeking to enhance their data analysis skills.</li><li>Entrepreneurs aiming to streamline business processes.</li><li>Analysts wanting to unlock deeper insights from data.</li><li>Individuals interested in boosting their employability with Excel proficiency.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Microsoft Excel Masterclass Course. You just need to have an interest in Microsoft Excel Masterclass Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Microsoft Excel Masterclass Course you will have a variety of careers to choose from. The following job sectors of Microsoft Excel Masterclass Course are:</p><ul><li>Data Analyst - £25K to 45K/year.</li><li>Financial Analyst - £28K to 50K/year.</li><li>Business Intelligence Analyst - £30K to 55K/year.</li><li>Accountant - £22K to 45K/year.</li><li>Project Manager - £30K to 60K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Microsoft Excel Masterclass Course

<p><strong>Mental Health Awareness Training for Carers and Nurses</strong></p><p>According to the <strong>Mental Health Foundation</strong>, approximately <strong>one in four people</strong> in the UK will experience a mental health problem <strong>each year</strong>. This underscores the importance of adequate training for carers and nurses.</p><p>Welcome to our <strong>Mental Health Awareness Training for Carers and Nurses</strong> - a journey that transcends boundaries to illuminate the complexities of the human mind. In a world where mental health is often shrouded in misunderstanding, we offer clarity, knowledge, and insight. Through 14 meticulously crafted modules, we delve into the intricacies of mental well-being, equipping you with the tools to navigate this delicate terrain with confidence and compassion.</p><p><strong>Key Features</strong></p><ul><li>CPD certified Mental Health Awareness Training for Carers and Nurses course</li><li>Instant e-certificate</li><li>Fully online, interactive Mental Health Awareness Training for Carers and Nurses course with audio voiceover</li><li>Developed by professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p>Whether it's understanding Childhood and Adolescent Psychiatric challenges or addressing the nuanced dynamics of Schizophrenia and Personality Disorders, each module is designed to enrich your understanding and enhance your ability to provide holistic care.</p><p>Our journey extends beyond clinical realms, diving into the societal fabric with insights into Social Attitudes to Mental Illness and Mental Health Legislation and Services. You'll emerge not just with knowledge but with the profound ability to approach and react to individuals in mental health crisis situations with empathy and efficacy. Join us, and together, let's illuminate the path to mental well-being.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 1: Introduction to Mental Health</li><li>Module 2: Overview of Mental health First Aid</li><li>Module 3: Childhood and Adolescent Psychiatric</li><li>Module 4: Stress and Anxiety Disorders</li><li>Module 5: Schizophrenia</li><li>Module 6: Personality Disorders</li><li>Module 7: Mood Disorders</li><li>Module 8: Eating &amp; Sleeping Disorders</li><li>Module 9: Self Harm and Suicide</li><li>Module 10: Medication and Therapy in the treatment of Mental Illness</li><li>Module 11: Social Attitudes to Mental Illness</li><li>Module 12: Mental Health Legislation and Services</li><li>Module 13: Mental Health in the Workplace</li><li>Module 14: Approach and React to People in Mental Health Crisis</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Gain understanding of mental health disorders and their impact.</li><li>Learn to identify and respond to mental health crises effectively.</li><li>Understand the role of medication and therapy in mental illness treatment.</li><li>Develop knowledge of mental health legislation and services available.</li><li>Enhance awareness of social attitudes towards mental illness in society.</li><li>Improve skills in supporting individuals with mental health issues sensitively.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses, <strong>Mental Health Awareness Training for Carers and Nurses Course</strong> are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Mental Health Awareness Training for Carers and Nurses.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your <strong>Mental Health Awareness Training for Carers and Nurses Course</strong><strong>,</strong> you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Mental Health Awareness Training for Carers and Nurses certifications have no expiry dates, although we recommend renewing them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Mental Health Awareness Training for Carers and Nurses course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Mental Health Awareness Training for Carers and Nurses course is ideal for:</p><ul><li>Carers and nurses providing care for individuals with mental health issues.</li><li>Healthcare professionals seeking to enhance their understanding of mental health.</li><li>Individuals interested in pursuing a career in mental health care.</li><li>Family members or friends supporting loved ones with mental illness.</li><li>Anyone looking to increase their awareness and knowledge of mental health.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Mental Health Awareness Training for Carers and Nurses course. You just need to have an interest in Mental Health Awareness Training for Carers and Nurses.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Mental Health Awareness Training for Carers and Nurses Course you will have a variety of careers to choose from. The following job sectors of Mental Health Awareness Training for Carers and Nurses are:</p><ul><li>Mental Health Nurse</li><li>Psychiatric Nurse</li><li>Support Worker in Mental Health</li><li>Counsellor</li><li>Mental Health Advocate</li><li>Community Mental Health Worker</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Mental Health Awareness Training for Carers and Nurses Course

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

Fun videos to help children learn colours, develop colour recognition and spelling skills.

Music Audio Stories presents Can You See It? Learn Colours

Introducing our video series, Can You See It? Learn Colours. These videos encourage children to use their visual abilities, learn how colours are spelled, and how they look, and enjoy finding them in fun pictures. With Music Audio Story characters, sound effects, narration, music, words, fun illustrations, and animations, this series will keep children engaged throughout.

Children will:
See examples of each colour
Hear how each colour is pronounced
Learn how to spell each colour
Have fun finding the colours in pictures
Improve concentration and visual skills
Love the fun illustrations and animations
Enjoy sound effects from Music Audio Stories
Listen to rare music extracts from Music Audio Stories

-> Videos are released on Saturdays at 11 am on YouTube.

Subscribe to our channel at: https://www.youtube.com/user/MusicAudioStories and hit the bell to make sure you don't miss a new video.

Video Series Playlist: https://shorturl.at/utc30

Find out why it's important to develop colour recognition here: https://musicaudiostories.com/blog/can-you-see-it

Enjoy!

♥ 

Music Audio Stories - Making learning easy and fun!

musicaudiostories.com

----------

Subscribe to get a free music audiobook at: http://www.musicaudiostories.com/#subscribe

----------

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Storytime with Anna Christina Instagram: https://www.instagram.com/storytimewithannachristina/

Music Audio Stories

A Level English Literature

Preschool

Video

Homeschool

For Kids

Kids

Spelling

Can You See It? Video Series One - Preschool Learning 

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for people who are seeking to launch a career in cybersecurity.</p>Overview<p>Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions; Monitor and secure hybrid environments, including cloud, mobile, and IoT; Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance; Identify, analyze, and respond to security events and incidents.</p><p>CompTIA Security+ is a global certification that validates the baseline skills necessary to perform core security functions and is the first security certification a candidate should earn.<br /> <br /> CompTIA Security+ establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs.</p></div><div id="course-pills-2"><h3>Lesson 1: Summarize Fundamental Security Concepts</h3> <ul> <li>Security Concepts</li> <li>Security Controls</li> </ul> <h3>Lesson 2: Compare Threat Types</h3> <ul> <li>Threat Actors</li> <li>Attack Surfaces</li> <li>Social Engineering</li> </ul> <h3>Lesson 3: Explain Cryptographic Solutions</h3> <ul> <li>Cryptographic Algorithms</li> <li>Public Key Infrastructure</li> <li>Cryptographic Solutions</li> </ul> <h3>Lesson 4: Implement Identity and Access Management</h3> <ul> <li>Authentication</li> <li>Authorization</li> <li>Identity Management</li> </ul> <h3>Lesson 5: Secure Enterprise Network Architecture</h3> <ul> <li>Enterprise Network Architecture</li> <li>Network Security Appliances</li> <li>Secure Communications</li> </ul> <h3>Lesson 6: Secure Cloud Network Architecture</h3> <ul> <li>Cloud Infrastructure</li> <li>Embedded Systems and Zero Trust Architecture</li> </ul> <h3>Lesson 7: Explain Resiliency and Site Security Concepts</h3> <ul> <li>Asset Management</li> <li>Redundancy Strategies</li> <li>Physical Security</li> </ul> <h3>Lesson 8: Explain Vulnerability Management</h3> <ul> <li>Device and OS Vulnerabilities</li> <li>Application and Cloud Vulnerabilities</li> <li>Vulnerability Identification Methods</li> <li>Vulnerability Analysis and Remediation</li> </ul> <h3>Lesson 9: Evaluate Network Security Capabilities</h3> <ul> <li>Network Security Baselines</li> <li>Network Security Capability Enhancement</li> </ul> <h3>Lesson 10: Assess Endpoint Security Capabilities</h3> <ul> <li>Implement Endpoint Security</li> <li>Mobile Device Hardening</li> </ul> <h3>Lesson 11: Enhance Application Security Capabilities</h3> <ul> <li>Application Protocol Security Baselines</li> <li>Cloud and Web Application Security Concepts</li> </ul> <h3>Lesson 12: Explain Incident Response and Monitoring Concepts</h3> <ul> <li>Incident Response</li> <li>Digital Forensics</li> <li>Data Sources</li> <li>Alerting and Monitoring Tools</li> </ul> <h3>Lesson 13: Analyze Indicators of Malicious Activity</h3> <ul> <li>Malware Attack Indicators</li> <li>Physical and Network Attack Indicators</li> <li>Application Attack Indicators</li> </ul> <h3>Lesson 14: Summarize Security Governance Concepts</h3> <ul> <li>Policies, Standards, and Procedures</li> <li>Change Management</li> <li>Automation and Orchestration</li> </ul> <h3>Lesson 15: Explain Risk Management Processes</h3> <ul> <li>Risk Management Processes and Concepts</li> <li>Vendor Management Concepts</li> <li>Audits and Assessments</li> </ul> <h3>Lesson 16: Summarize Data Protection and Compliance Concepts</h3> <ul> <li>Data Classification and Compliance</li> <li>Personnel Policies</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Security Plus Certification (Exam SY0-601) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Security Plus Certification (Exam SY0-601) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certified in Cybersecurity (CC)

CompTIA Network+

Certificate in Information Security Management Principles (CISMP)

Certified Cyber Professional (CCP)

CompTIA A+

CompTIA Security+

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Cisco Certified Network Associate (CCNA)

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.</p> <p>Collaboration Communications Systems Engineers have a fundamental understanding ofÃ¿networking, telecommunications, audio/visual and meeting room technologies, identity and access management.</p> <p>They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p> <p>Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365Ã¿Administrators. In addition, they may work with owners of other workloads, including facilitiesÃ¿managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.</p><p></p><p></p><p>This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.</p> <p>They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.</p> <p>In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p><p></p>Prerequisites<p></p><ul> <li>Microsoft 365 and Microsoft Teams</li> <li>Networking, telecommunications, and audio/visual basics</li> <li>Identity and access management basics</li> </ul><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Teams meetings and calling</h3> <ul> <li>Overview of Teams meetings and events</li> <li>Overview of Teams Phone</li> <li>Overview of auto attendants and call queues</li> <li>Overview of Teams devices</li> </ul> <h3>2 - Plan for Teams Phone</h3> <ul> <li>Plan to deploy Teams Phone</li> <li>Plan for Teams Phone PSTN connectivity</li> <li>Determine license requirements</li> <li>Plan for Teams Phone devices</li> <li>Plan and design Teams Phone features</li> <li>Plan for voicemail</li> </ul> <h3>3 - Plan for Microsoft Teams Rooms and Surface Hub</h3> <ul> <li>Determine license requirements for Microsoft Teams Rooms and shared devices</li> <li>Understand differences between Microsoft Teams Rooms on Android and Windows</li> <li>Understand Microsoft Teams Rooms on Surface Hub 2S</li> <li>Understand and plan Teams Room accessories, components, and peripherals</li> <li>Understand Teams Rooms management options</li> </ul> <h3>4 - Plan and optimize network performance for Teams media</h3> <ul> <li>Understand Teams network requirements</li> <li>Design network for media optimization</li> <li>Design and implement QoS</li> </ul> <h3>5 - Configure and deploy Teams Phone</h3> <ul> <li>Configure emergency calling for Teams Calling Plans</li> <li>Manage and configure Microsoft PSTN numbers</li> <li>Configure Operator Connect and Teams Phone Mobile</li> <li>Configure Teams Phone policies</li> <li>Create and manage Teams policies</li> <li>Configure Audio Conferencing</li> </ul> <h3>6 - Configure and deploy Teams Phone with Direct Routing</h3> <ul> <li>Design Direct Routing call flows</li> <li>Implement SIP trunking with Direct Routing</li> <li>Configure Emergency Calling for Direct Routing</li> <li>Extend Teams Direct Routing infrastructure</li> <li>Deploy and maintain a survivable branch appliance</li> </ul> <h3>7 - Extend Teams Phone with additional services</h3> <ul> <li>Understand how Teams interacts with additional services</li> <li>Configure compliance recording in Teams</li> <li>Configure and integrate a certified contact center in Teams</li> <li>Design and deploy voice bots in Teams</li> </ul> <h3>8 - Manage meetings and events experiences</h3> <ul> <li>Explore meetings and events in Microsoft Teams</li> <li>Configure meeting settings</li> <li>Create and manage meeting policies</li> <li>Configure audio conferencing</li> <li>Create and manage meeting templates and template policies</li> <li>Create and manage meetings customization policies</li> <li>Configure live events settings</li> <li>Create and manage live events policies</li> <li>Examine live events across Microsoft 365</li> </ul> <h3>9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams</h3> <ul> <li>Prepare</li> </ul> <h3>10 - Configure and manage voice users</h3> <ul> <li>Enable users for Teams Phone</li> <li>Enable users for Direct Routing with Teams Phone</li> <li>Enable additional calling features for Teams Phone</li> <li>Enable users for Teams Phone Mobile</li> </ul> <h3>11 - Configure auto attendants and call queues</h3> <ul> <li>Design call flows for auto attendants and call queues</li> <li>Configure auto attendants and call queues</li> <li>Deploy a channel-based call queue</li> <li>Configure resource accounts</li> <li>Configure Microsoft 365 groups for voicemail</li> <li>Interpret call queue conference modes</li> <li>Interpret call queue routing methods</li> <li>Configure holidays for auto attendants and call queues</li> <li>Configure custom music on hold</li> </ul> <h3>12 - Configure, deploy, and manage Teams devices</h3> <ul> <li>Manage Microsoft Teams Phones</li> <li>Manage Microsoft Teams Room Systems</li> <li>Microsoft Teams Rooms management options</li> <li>Manage Surface Hub 2S devices</li> <li>Configure Microsoft Teams SIP gateway</li> <li>Manage Microsoft Teams displays</li> <li>Remote provisioning and sign in for Teams Phones</li> <li>Update Microsoft Teams devices remotely</li> <li>Manage Microsoft Teams device tags</li> </ul> <h3>13 - Guided project - Prepare meeting room experiences</h3> <ul> <li>Prepare</li> </ul> <h3>14 - Monitor and troubleshoot Teams collaboration communications systems</h3> <ul> <li>Diagnose and troubleshoot phone number assignment</li> <li>Diagnose and troubleshoot Teams client issues</li> <li>Diagnose and troubleshoot call failure and call quality issues</li> <li>Report on and troubleshoot Teams calls with Call Quality Dashboard</li> <li>Diagnose and troubleshoot Direct Routing issues</li> <li>Troubleshoot and monitor Teams devices</li> <li>Troubleshoot Teams meetings and calling</li> <li>Troubleshoot Teams Rooms devices</li> </ul></div>

Microsoft Teams

Microsoft Certification

Microsoft Certified Trainer (MCT)

Microsoft AZ-303

Microsoft AZ-700

Clinical Engineer

MS-721T00 Collaboration Communications Systems Engineer

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This course is designed for data scientists with existing knowledge of Python and machine learning frameworks like Scikit-Learn, PyTorch, and Tensorflow, who want to build and operate machine learning solutions in the cloud.</p><p></p>Overview<p>Learn how to operate machine learning solutions at cloud scale using Azure Machine Learning. This course teaches you to leverage your existing knowledge of Python and machine learning to manage data ingestion and preparation, model training and deployment, and machine learning solution monitoring in Microsoft Azure.</p><p></p><p>Learn how to operate machine learning solutions at cloud scale using Azure Machine Learning. This course teaches you to leverage your existing knowledge of Python and machine learning to manage data ingestion and preparation, model training and deployment, and machine learning solution monitoring with Azure Machine Learning and MLflow.</p><p></p>Prerequisites<p></p><li>Creating cloud resources in Microsoft Azure.</li>  <li>Using Python to explore and visualize data.</li>  <li>Training and validating machine learning models using common frameworks like Scikit-Learn, PyTorch, and TensorFlow.</li>  <li>Working with containers</li>  <li>AI-900T00: Microsoft Azure AI Fundamentals is recommended, or the equivalent experience.</li><p></p></div><div id="course-pills-2"><h3>1 - Design a data ingestion strategy for machine learning projects</h3> <ul> <li>Identify your data source and format</li> <li>Choose how to serve data to machine learning workflows</li> <li>Design a data ingestion solution</li> </ul> <h3>2 - Design a machine learning model training solution</h3> <ul> <li>Identify machine learning tasks</li> <li>Choose a service to train a machine learning model</li> <li>Decide between compute options</li> </ul> <h3>3 - Design a model deployment solution</h3> <ul> <li>Understand how model will be consumed</li> <li>Decide on real-time or batch deployment</li> </ul> <h3>4 - Design a machine learning operations solution</h3> <ul> <li>Explore an MLOps architecture</li> <li>Design for monitoring</li> <li>Design for retraining</li> </ul> <h3>5 - Explore Azure Machine Learning workspace resources and assets</h3> <ul> <li>Create an Azure Machine Learning workspace</li> <li>Identify Azure Machine Learning resources</li> <li>Identify Azure Machine Learning assets</li> <li>Train models in the workspace</li> </ul> <h3>6 - Explore developer tools for workspace interaction</h3> <ul> <li>Explore the studio</li> <li>Explore the Python SDK</li> <li>Explore the CLI</li> </ul> <h3>7 - Make data available in Azure Machine Learning</h3> <ul> <li>Understand URIs</li> <li>Create a datastore</li> <li>Create a data asset</li> </ul> <h3>8 - Work with compute targets in Azure Machine Learning</h3> <ul> <li>Choose the appropriate compute target</li> <li>Create and use a compute instance</li> <li>Create and use a compute cluster</li> </ul> <h3>9 - Work with environments in Azure Machine Learning</h3> <ul> <li>Understand environments</li> <li>Explore and use curated environments</li> <li>Create and use custom environments</li> </ul> <h3>10 - Find the best classification model with Automated Machine Learning</h3> <ul> <li>Preprocess data and configure featurization</li> <li>Run an Automated Machine Learning experiment</li> <li>Evaluate and compare models</li> </ul> <h3>11 - Track model training in Jupyter notebooks with MLflow</h3> <ul> <li>Configure MLflow for model tracking in notebooks</li> <li>Train and track models in notebooks</li> </ul> <h3>12 - Run a training script as a command job in Azure Machine Learning</h3> <ul> <li>Convert a notebook to a script</li> <li>Run a script as a command job</li> <li>Use parameters in a command job</li> </ul> <h3>13 - Track model training with MLflow in jobs</h3> <ul> <li>Track metrics with MLflow</li> <li>View metrics and evaluate models</li> </ul> <h3>14 - Perform hyperparameter tuning with Azure Machine Learning</h3> <ul> <li>Define a search space</li> <li>Configure a sampling method</li> <li>Configure early termination</li> <li>Use a sweep job for hyperparameter tuning</li> </ul> <h3>15 - Run pipelines in Azure Machine Learning</h3> <ul> <li>Create components</li> <li>Create a pipeline</li> <li>Run a pipeline job</li> </ul> <h3>16 - Register an MLflow model in Azure Machine Learning</h3> <ul> <li>Log models with MLflow</li> <li>Understand the MLflow model format</li> <li>Register an MLflow model</li> </ul> <h3>17 - Create and explore the Responsible AI dashboard for a model in Azure Machine Learning</h3> <ul> <li>Understand Responsible AI</li> <li>Create the Responsible AI dashboard</li> <li>Evaluate the Responsible AI dashboard</li> </ul> <h3>18 - Deploy a model to a managed online endpoint</h3> <ul> <li>Explore managed online endpoints</li> <li>Deploy your MLflow model to a managed online endpoint</li> <li>Deploy a model to a managed online endpoint</li> <li>Test managed online endpoints</li> </ul> <h3>19 - Deploy a model to a batch endpoint</h3> <ul> <li>Understand and create batch endpoints</li> <li>Deploy your MLflow model to a batch endpoint</li> <li>Deploy a custom model to a batch endpoint</li> <li>Invoke and troubleshoot batch endpoints</li> </ul></div>

Data Engineering

Microsoft AZ-900

Microsoft Azure

Azure Machine Learning

DP-100T01 Designing and Implementing a Data Science Solution on Azure

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include threat management, monitoring, and response by using a variety of security solutions across their environment. The role primarily investigates, responds to, and hunts for threats using Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft 365 Defender, and third-party security products. Since the Security Operations Analyst consumes the operational output of these tools, they are also a critical stakeholder in the configuration and deployment of these technologies.</p><p></p><p></p><p>Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender for Cloud, and Microsoft 365 Defender. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Microsoft Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst.</p><p></p>Prerequisites<p></p><li>Basic understanding of Microsoft 365</li>  <li>Fundamental understanding of Microsoft security, compliance, and identity products</li>   <li> Intermediate understanding of Windows 10</li>  <li> Familiarity with Azure services, specifically Azure SQL Database and Azure Storage</li>   <li> Familiarity with Azure virtual machines and virtual networking</li>   <li>Basic understanding of scripting concepts.</li><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Microsoft 365 threat protection</h3> <ul> <li>Explore Extended Detection &amp; Response (XDR) response use cases</li> <li>Understand Microsoft Defender XDR in a Security Operations Center (SOC)</li> <li>Explore Microsoft Security Graph</li> <li>Investigate security incidents in Microsoft Defender XDR</li> </ul> <h3>2 - Mitigate incidents using Microsoft 365 Defender</h3> <ul> <li>Use the Microsoft Defender portal</li> <li>Manage incidents</li> <li>Investigate incidents</li> <li>Manage and investigate alerts</li> <li>Manage automated investigations</li> <li>Use the action center</li> <li>Explore advanced hunting</li> <li>Investigate Microsoft Entra sign-in logs</li> <li>Understand Microsoft Secure Score</li> <li>Analyze threat analytics</li> <li>Analyze reports</li> <li>Configure the Microsoft Defender portal</li> </ul> <h3>3 - Protect your identities with Microsoft Entra ID Protection</h3> <ul> <li>Microsoft Entra ID Protection overview</li> <li>Detect risks with Microsoft Entra ID Protection policies</li> <li>Investigate and remediate risks detected by Microsoft Entra ID Protection</li> </ul> <h3>4 - Remediate risks with Microsoft Defender for Office 365</h3> <ul> <li>Automate, investigate, and remediate</li> <li>Configure, protect, and detect</li> <li>Simulate attacks</li> </ul> <h3>5 - Safeguard your environment with Microsoft Defender for Identity</h3> <ul> <li>Configure Microsoft Defender for Identity sensors</li> <li>Review compromised accounts or data</li> <li>Integrate with other Microsoft tools</li> </ul> <h3>6 - Secure your cloud apps and services with Microsoft Defender for Cloud Apps</h3> <ul> <li>Understand the Defender for Cloud Apps Framework</li> <li>Explore your cloud apps with Cloud Discovery</li> <li>Protect your data and apps with Conditional Access App Control</li> <li>Walk through discovery and access control with Microsoft Defender for Cloud Apps</li> <li>Classify and protect sensitive information</li> <li>Detect Threats</li> </ul> <h3>7 - Respond to data loss prevention alerts using Microsoft 365</h3> <ul> <li>Describe data loss prevention alerts</li> <li>Investigate data loss prevention alerts in Microsoft Purview</li> <li>Investigate data loss prevention alerts in Microsoft Defender for Cloud Apps</li> </ul> <h3>8 - Manage insider risk in Microsoft Purview</h3> <ul> <li>Insider risk management overview</li> <li>Create and manage insider risk policies</li> <li>Investigate insider risk alerts</li> <li>Take action on insider risk alerts through cases</li> <li>Manage insider risk management forensic evidence</li> <li>Create insider risk management notice templates</li> </ul> <h3>9 - Investigate threats by using audit features in Microsoft Defender XDR and Microsoft Purview Standard</h3> <ul> <li>Explore Microsoft Purview Audit solutions</li> <li>Implement Microsoft Purview Audit (Standard)</li> <li>Start recording activity in the Unified Audit Log</li> <li>Search the Unified Audit Log (UAL)</li> <li>Export, configure, and view audit log records</li> <li>Use audit log searching to investigate common support issues</li> </ul> <h3>10 - Investigate threats using audit in Microsoft Defender XDR and Microsoft Purview (Premium)</h3> <ul> <li>Explore Microsoft Purview Audit (Premium)</li> <li>Implement Microsoft Purview Audit (Premium)</li> <li>Manage audit log retention policies</li> <li>Investigate compromised email accounts using Purview Audit (Premium)</li> </ul> <h3>11 - Investigate threats with Content search in Microsoft Purview</h3> <ul> <li>Explore Microsoft Purview eDiscovery solutions</li> <li>Create a content search</li> <li>View the search results and statistics</li> <li>Export the search results and search report</li> <li>Configure search permissions filtering</li> <li>Search for and delete email messages</li> </ul> <h3>12 - Protect against threats with Microsoft Defender for Endpoint</h3> <ul> <li>Practice security administration</li> <li>Hunt threats within your network</li> </ul> <h3>13 - Deploy the Microsoft Defender for Endpoint environment</h3> <ul> <li>Create your environment</li> <li>Understand operating systems compatibility and features</li> <li>Onboard devices</li> <li>Manage access</li> <li>Create and manage roles for role-based access control</li> <li>Configure device groups</li> <li>Configure environment advanced features</li> </ul> <h3>14 - Implement Windows security enhancements with Microsoft Defender for Endpoint</h3> <ul> <li>Understand attack surface reduction</li> <li>Enable attack surface reduction rules</li> </ul> <h3>15 - Perform device investigations in Microsoft Defender for Endpoint</h3> <ul> <li>Use the device inventory list</li> <li>Investigate the device</li> <li>Use behavioral blocking</li> <li>Detect devices with device discovery</li> </ul> <h3>16 - Perform actions on a device using Microsoft Defender for Endpoint</h3> <ul> <li>Explain device actions</li> <li>Run Microsoft Defender antivirus scan on devices</li> <li>Collect investigation package from devices</li> <li>Initiate live response session</li> </ul> <h3>17 - Perform evidence and entities investigations using Microsoft Defender for Endpoint</h3> <ul> <li>Investigate a file</li> <li>Investigate a user account</li> <li>Investigate an IP address</li> <li>Investigate a domain</li> </ul> <h3>18 - Configure and manage automation using Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Manage automation upload and folder settings</li> <li>Configure automated investigation and remediation capabilities</li> <li>Block at risk devices</li> </ul> <h3>19 - Configure for alerts and detections in Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Configure alert notifications</li> <li>Manage alert suppression</li> <li>Manage indicators</li> </ul> <h3>20 - Utilize Vulnerability Management in Microsoft Defender for Endpoint</h3> <ul> <li>Understand vulnerability management</li> <li>Explore vulnerabilities on your devices</li> <li>Manage remediation</li> </ul> <h3>21 - Plan for cloud workload protections using Microsoft Defender for Cloud</h3> <ul> <li>Explain Microsoft Defender for Cloud</li> <li>Describe Microsoft Defender for Cloud workload protections</li> <li>Enable Microsoft Defender for Cloud</li> </ul> <h3>22 - Connect Azure assets to Microsoft Defender for Cloud</h3> <ul> <li>Explore and manage your resources with asset inventory</li> <li>Configure auto provisioning</li> <li>Manual log analytics agent provisioning</li> </ul> <h3>23 - Connect non-Azure resources to Microsoft Defender for Cloud</h3> <ul> <li>Protect non-Azure resources</li> <li>Connect non-Azure machines</li> <li>Connect your AWS accounts</li> <li>Connect your GCP accounts</li> </ul> <h3>24 - Manage your cloud security posture management?</h3> <ul> <li>Explore Secure Score</li> <li>Explore Recommendations</li> <li>Measure and enforce regulatory compliance</li> <li>Understand Workbooks</li> </ul> <h3>25 - Explain cloud workload protections in Microsoft Defender for Cloud</h3> <ul> <li>Understand Microsoft Defender for servers</li> <li>Understand Microsoft Defender for App Service</li> <li>Understand Microsoft Defender for Storage</li> <li>Understand Microsoft Defender for SQL</li> <li>Understand Microsoft Defender for open-source databases</li> <li>Understand Microsoft Defender for Key Vault</li> <li>Understand Microsoft Defender for Resource Manager</li> <li>Understand Microsoft Defender for DNS</li> <li>Understand Microsoft Defender for Containers</li> <li>Understand Microsoft Defender additional protections</li> </ul> <h3>26 - Remediate security alerts using Microsoft Defender for Cloud</h3> <ul> <li>Understand security alerts</li> <li>Remediate alerts and automate responses</li> <li>Suppress alerts from Defender for Cloud</li> <li>Generate threat intelligence reports</li> <li>Respond to alerts from Azure resources</li> </ul> <h3>27 - Construct KQL statements for Microsoft Sentinel</h3> <ul> <li>Understand the Kusto Query Language statement structure</li> <li>Use the search operator</li> <li>Use the where operator</li> <li>Use the let statement</li> <li>Use the extend operator</li> <li>Use the order by operator</li> <li>Use the project operators</li> </ul> <h3>28 - Analyze query results using KQL</h3> <ul> <li>Use the summarize operator</li> <li>Use the summarize operator to filter results</li> <li>Use the summarize operator to prepare data</li> <li>Use the render operator to create visualizations</li> </ul> <h3>29 - Build multi-table statements using KQL</h3> <ul> <li>Use the union operator</li> <li>Use the join operator</li> </ul> <h3>30 - Work with data in Microsoft Sentinel using Kusto Query Language</h3> <ul> <li>Extract data from unstructured string fields</li> <li>Extract data from structured string data</li> <li>Integrate external data</li> <li>Create parsers with functions</li> </ul> <h3>31 - Introduction to Microsoft Sentinel</h3> <ul> <li>What is Microsoft Sentinel?</li> <li>How Microsoft Sentinel works</li> <li>When to use Microsoft Sentinel</li> </ul> <h3>32 - Create and manage Microsoft Sentinel workspaces</h3> <ul> <li>Plan for the Microsoft Sentinel workspace</li> <li>Create a Microsoft Sentinel workspace</li> <li>Manage workspaces across tenants using Azure Lighthouse</li> <li>Understand Microsoft Sentinel permissions and roles</li> <li>Manage Microsoft Sentinel settings</li> <li>Configure logs</li> </ul> <h3>33 - Query logs in Microsoft Sentinel</h3> <ul> <li>Query logs in the logs page</li> <li>Understand Microsoft Sentinel tables</li> <li>Understand common tables</li> <li>Understand Microsoft Defender XDR tables</li> </ul> <h3>34 - Use watchlists in Microsoft Sentinel</h3> <ul> <li>Plan for watchlists</li> <li>Create a watchlist</li> <li>Manage watchlists</li> </ul> <h3>35 - Utilize threat intelligence in Microsoft Sentinel</h3> <ul> <li>Define threat intelligence</li> <li>Manage your threat indicators</li> <li>View your threat indicators with KQL</li> </ul> <h3>36 - Connect data to Microsoft Sentinel using data connectors</h3> <ul> <li>Ingest log data with data connectors</li> <li>Understand data connector providers</li> <li>View connected hosts</li> </ul> <h3>37 - Connect Microsoft services to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft services connectors</li> <li>Connect the Microsoft Office 365 connector</li> <li>Connect the Microsoft Entra connector</li> <li>Connect the Microsoft Entra ID Protection connector</li> <li>Connect the Azure Activity connector</li> </ul> <h3>38 - Connect Microsoft Defender XDR to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft Defender XDR connectors</li> <li>Connect the Microsoft Defender XDR connector</li> <li>Connect Microsoft Defender for Cloud connector</li> <li>Connect Microsoft Defender for IoT</li> <li>Connect Microsoft Defender legacy connectors</li> </ul> <h3>39 - Connect Windows hosts to Microsoft Sentinel</h3> <ul> <li>Plan for Windows hosts security events connector</li> <li>Connect using the Windows Security Events via AMA Connector</li> <li>Connect using the Security Events via Legacy Agent Connector</li> <li>Collect Sysmon event logs</li> </ul> <h3>40 - Connect Common Event Format logs to Microsoft Sentinel</h3> <ul> <li>Plan for Common Event Format connector</li> <li>Connect your external solution using the Common Event Format connector</li> </ul> <h3>41 - Connect syslog data sources to Microsoft Sentinel</h3> <ul> <li>Plan for syslog data collection</li> <li>Collect data from Linux-based sources using syslog</li> <li>Configure the Data Collection Rule for Syslog Data Sources</li> <li>Parse syslog data with KQL</li> </ul> <h3>42 - Connect threat indicators to Microsoft Sentinel</h3> <ul> <li>Plan for threat intelligence connectors</li> <li>Connect the threat intelligence TAXII connector</li> <li>Connect the threat intelligence platforms connector</li> <li>View your threat indicators with KQL</li> </ul> <h3>43 - Threat detection with Microsoft Sentinel analytics</h3> <ul> <li>What is Microsoft Sentinel Analytics?</li> <li>Types of analytics rules</li> <li>Create an analytics rule from templates</li> <li>Create an analytics rule from wizard</li> <li>Manage analytics rules</li> </ul> <h3>44 - Automation in Microsoft Sentinel</h3> <ul> <li>Understand automation options</li> <li>Create automation rules</li> </ul> <h3>45 - Threat response with Microsoft Sentinel playbooks</h3> <ul> <li>What are Microsoft Sentinel playbooks?</li> <li>Trigger a playbook in real-time</li> <li>Run playbooks on demand</li> </ul> <h3>46 - Security incident management in Microsoft Sentinel</h3> <ul> <li>Understand incidents</li> <li>Incident evidence and entities</li> <li>Incident management</li> </ul> <h3>47 - Identify threats with Behavioral Analytics</h3> <ul> <li>Understand behavioral analytics</li> <li>Explore entities</li> <li>Display entity behavior information</li> <li>Use Anomaly detection analytical rule templates</li> </ul> <h3>48 - Data normalization in Microsoft Sentinel</h3> <ul> <li>Understand data normalization</li> <li>Use ASIM Parsers</li> <li>Understand parameterized KQL functions</li> <li>Create an ASIM Parser</li> <li>Configure Azure Monitor Data Collection Rules</li> </ul> <h3>49 - Query, visualize, and monitor data in Microsoft Sentinel</h3> <ul> <li>Monitor and visualize data</li> <li>Query data using Kusto Query Language</li> <li>Use default Microsoft Sentinel Workbooks</li> <li>Create a new Microsoft Sentinel Workbook</li> </ul> <h3>50 - Manage content in Microsoft Sentinel</h3> <ul> <li>Use solutions from the content hub</li> <li>Use repositories for deployment</li> </ul> <h3>51 - Explain threat hunting concepts in Microsoft Sentinel</h3> <ul> <li>Understand cybersecurity threat hunts</li> <li>Develop a hypothesis</li> <li>Explore MITRE ATT&amp;CK</li> </ul> <h3>52 - Threat hunting with Microsoft Sentinel</h3> <ul> <li>Explore creation and management of threat-hunting queries</li> <li>Save key findings with bookmarks</li> <li>Observe threats over time with livestream</li> </ul> <h3>53 - Use Search jobs in Microsoft Sentinel</h3> <ul> <li>Hunt with a Search Job</li> <li>Restore historical data</li> </ul> <h3>54 - Hunt for threats using notebooks in Microsoft Sentinel</h3> <ul> <li>Access Azure Sentinel data with external tools</li> <li>Hunt with notebooks</li> <li>Create a notebook</li> <li>Explore notebook code</li> </ul></div>

Microsoft AZ-104

Microsoft SC-200

SC-200T00 Microsoft Security Operations Analyst

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p></p><p>This course is suitable for IT personnel who are just beginning to work with Azure. This audience wants to learn about our offerings and get hands-on experience with the product. This course primarily uses the Azure portal and command line interface to create resources and does not require scripting skills. Students in this course will gain confidence to take other role-based courses and certifications, such as Azure Administrator. This course combines lecture, demonstrations, and hands-on labs. This course will also help prepare someone for the AZ-900 exam.</p><p></p><p></p><p>This course will provide foundational level knowledge on cloud concepts; core Azure services; and Azure management and governance features and tools.</p><p></p>Prerequisites<p>There are no prerequisites for taking this course. Familiarity with cloud computing is helpful, but isn't necessary.</p></div><div id="course-pills-2"><h3>1 - Describe cloud computing</h3> <ul> <li>What is cloud computing</li> <li>Describe the shared responsibility model</li> <li>Define cloud models</li> <li>Describe the consumption-based model</li> </ul> <h3>2 - Describe the benefits of using cloud services</h3> <ul> <li>Describe the benefits of high availability and scalability in the cloud</li> <li>Describe the benefits of reliability and predictability in the cloud</li> <li>Describe the benefits of security and governance in the cloud</li> <li>Describe the benefits of manageability in the cloud</li> </ul> <h3>3 - Describe cloud service types</h3> <ul> <li>Describe Infrastructure as a Service</li> <li>Describe Platform as a Service</li> <li>Describe Software as a Service</li> </ul> <h3>4 - Describe the core architectural components of Azure</h3> <ul> <li>What is Microsoft Azure</li> <li>Get started with Azure accounts</li> <li>Describe Azure physical infrastructure</li> <li>Describe Azure management infrastructure</li> </ul> <h3>5 - Describe Azure compute and networking services</h3> <ul> <li>Describe Azure Virtual Machines</li> <li>Describe Azure Virtual Desktop</li> <li>Describe Azure Containers</li> <li>Describe Azure Functions</li> <li>Describe application hosting options</li> <li>Describe Azure Virtual Networking</li> <li>Describe Azure Virtual Private Networks</li> <li>Describe Azure ExpressRoute</li> <li>Describe Azure DNS</li> </ul> <h3>6 - Describe Azure storage services</h3> <ul> <li>Describe Azure storage accounts</li> <li>Describe Azure storage redundancy</li> <li>Describe Azure storage services</li> <li>Identify Azure data migration options</li> <li>Identify Azure file movement options</li> </ul> <h3>7 - Describe Azure identity, access, and security</h3> <ul> <li>Describe Azure directory services</li> <li>Describe Azure authentication methods</li> <li>Describe Azure external identities</li> <li>Describe Azure conditional access</li> <li>Describe Azure role-based access control</li> <li>Describe zero trust model</li> <li>Describe defense-in-depth</li> <li>Describe Microsoft Defender for Cloud</li> </ul> <h3>8 - Describe cost management in Azure</h3> <ul> <li>Describe factors that can affect costs in Azure</li> <li>Compare the Pricing and Total Cost of Ownership calculators</li> <li>Describe the Microsoft Cost Management tool</li> <li>Describe the purpose of tags</li> </ul> <h3>9 - Describe features and tools in Azure for governance and compliance</h3> <ul> <li>Describe the purpose of Microsoft Purview</li> <li>Describe the purpose of Azure Policy</li> <li>Describe the purpose of resource locks</li> <li>Describe the purpose of the Service Trust portal</li> </ul> <h3>10 - Describe features and tools for managing and deploying Azure resources</h3> <ul> <li>Describe tools for interacting with Azure</li> <li>Describe the purpose of Azure Arc</li> <li>Describe Azure Resource Manager and Azure ARM templates</li> </ul> <h3>11 - Describe monitoring tools in Azure</h3> <ul> <li>Describe the purpose of Azure Advisor</li> <li>Describe Azure Service Health</li> <li>Describe Azure Monitor</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans AZ-900T00 Microsoft Azure Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the AZ-900T00 Microsoft Azure Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

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