Description

In today's fast-paced professional landscape, mastering Office Administration & Reception (Receptionist) skills is paramount for thriving in various industries. This comprehensive diploma equips individuals with the necessary competencies across modules such as Business Telephone Skills, Organising Meetings, Customer Service, and more. With a curriculum tailored to instill proficiency in administrative tasks, communication, and organizational abilities, graduates emerge as indispensable assets to any workplace.

In the modern world, where first impressions count and efficient operations are crucial, the demand for adept Receptionists and Office Administrators continues to soar. By completing this course, individuals not only enhance their employability but also gain a competitive edge in the job market. In the UK, job opportunities for skilled Receptionists abound, with salaries ranging from £18,000 to £25,000 annually, depending on experience and location.

The advantages of pursuing this course are evident in the sector's growth, with an increase in demand projected at approximately 5% annually, underscoring its relevance and significance in today's evolving workforce.

Key Features:

CPD Certified

Instant e-certificate and hard copy dispatch by next working day

Fully online, interactive course with audio voiceover

Developed by qualified professionals in the field

Self-paced learning and laptop, tablet, smartphone-friendly

24/7 Learning Assistance

Discounts on bulk purchases

Course Curriculum:

Module 01: Introduction to Admin Support Assistant

Module 02: Introduction to Personal Assistant

Module 03: Introduction to Office Administration

Module 04: Skills of an Effective Administrator

Module 05: Introduction to Reception and Receptionist

Module 06: Business Telephone Skills

Module 07: Representing Your Boss and Company

Module 08: Business Etiquette

Module 09: Mail Services and Shipping

Module 10: Travel Arrangements

Module 11: Organising Meeting and Conferences

Module 12: Diary Management and Note taking

Module 13: Time Management

Module 14: Record Keeping and Filing Systems

Module 15: Business Writing Skills

Module 16: Organisational Skills

Module 17: Communication Skills

Module 18: Customer Service

Module 19: Effective Planning and Scheduling

Module 20: Invoicing Petty Cash

Learning Outcomes:

Demonstrate proficient office administration skills.

Execute effective business telephone communication techniques.

Employ strategic time management and organisational methodologies.

Exhibit exemplary customer service and business etiquette.

Execute meticulous record-keeping and filing systems.

Coordinate travel arrangements and event logistics seamlessly.

Accreditation

All of our courses are fully accredited, including this Diploma in Office Administration & Reception (Receptionist) Skills Training Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Office Administration & Reception (Receptionist) Skills Training.

Certification

Once you've successfully completed your Diploma in Office Administration & Reception (Receptionist) Skills Training Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Diploma in Office Administration & Reception (Receptionist) Skills Training Course certification has no expiry dates, although we do recommend that you renew them every 12 months.

Assessment

At the end of the Diploma in Office Administration & Reception (Receptionist) Skills Training Course, there will be an online assessment, which you will need to pass to complete the Diploma in Office Administration & Reception (Receptionist) Skills Training course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Individuals aspiring to pursue careers in administrative roles.

Professionals seeking to enhance their office management skills.

Graduates aiming to enter the corporate world as receptionists.

Those looking to develop expertise in business communication and customer service.

Requirements

Learners do not require any prior qualifications to enrol on this Course. You just need to have an interest in this Course.

Career path

Administrative Assistant - £18K to £25K/year.

Receptionist - £17K to £22K/year.

Office Manager - £25K to £35K/year.

Personal Assistant - £20K to £30K/year.

Executive Assistant - £25K to £40K/year.

Certificates

Digital certificate

Digital certificate - Included

Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

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Diploma in Office Administration & Reception (Receptionist) Skills Training Course

By Training Express

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