Name: 20 Keys for Happy Life
Price: 29 GBP
Availability: InStock

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				<p><span>The Conflict Resolution in Life and Work is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate.     </span></p><p><span>This Conflict Resolution in Life and Work consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.</span></p><p><span>The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.</span></p><h3><b>Why choose this course</b></h3><ul><li><span>Earn an</span><span> e-certificate upon successful completion.</span></li><li><span>Accessible, informative modules taught by expert instructors</span></li><li><span>Study in your own time, at your own pace, through your computer tablet or mobile device</span></li><li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li><li><span>Get 24/7 help or advice from our email and live chat teams</span></li><li><span>Full Tutor Support on Weekdays</span></li></ul><h3><b>Course Design</b></h3><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li><li><span>Mock exams</span></li><li><span>Multiple-choice assessment</span></li></ul><h3><b>Certificate of Achievement</b></h3><p><b>Endorsed Certificate of Achievement from the Quality Licence Scheme</b></p><p><span>Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only</span><span> £59.</span><span> Please note that overseas students may be charged an additional £10 for postage.</span></p><p><b>CPD Certificate of Achievement from Janets</b></p><p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p><h3><b>Endorsement</b></h3><p>This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p><p><b>Method of Assessment</b></p><p>In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.</p>					</div>
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		</div>
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					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Conflict Resolution in Life and Work</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fundamentals of Dealing With Difficult People AND Ourselves</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Powerful Insights and Strategies</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Solving! Specific Techniques For Handling Difficult People</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Solving (Part 2)! Specific Techniques For Handling Difficult People</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Solving (Part 3)! Specific Techniques For Handling Difficult People</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final TIPS and Recommendations!</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by!</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Conflict Resolution In Life And Work</td>
					<td> </td>
					<td><span><i></i> 2 days, 11 hours</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificate QLS</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Learning & Development

Conflict Resolution

Counselling Skills

Centre for Counselling & Psychotherapy Training (CCPT)

Life Coach Training

Professional Skills Course (PSC)

Conflict Resolution in Life and Work

General Admission

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			<div>
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						<div>
				<div>
								<div>
				<p><span>The Customer Service Agent course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate.     </span></p>
<p><span>This Customer Service Agent course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.</span></p>
<p><span>The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.</span></p>
<h3><b>Why choose this course</b></h3>
<ul>
<li><span>Earn a </span><b>free</b><span> e-certificate upon successful completion.</span></li>
<li><span>Accessible, informative modules taught by expert instructors</span></li>
<li><span>Study in your own time, at your own pace, through your computer tablet or mobile device</span></li>
<li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li>
<li><span>Get 24/7 help or advice from our email and live chat teams</span></li>
<li><span>Full Tutor Support on Weekdays</span></li>
</ul>
<h3><b>Course Design</b></h3>
<p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p>
<p><span>You are taught through a combination of</span></p>
<ul>
<li><span>Video lessons</span></li>
<li><span>Online study materials</span></li>
<li><span>Mock exams</span></li>
<li><span>Multiple-choice assessment</span></li>
</ul>
<p><b>Certificate of Achievement</b></p>
<p><b>CPD Certificate of Achievement from Janets</b></p>
<p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p>
<p><b>Method of Assessment</b></p>
<p><span>To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Customer Service Agent</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>WHY Customer Service Is CRITICAL To Your Business!</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Good Isn't Good Enough!</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>We Are ALL in the 'Helping Field'</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Providing 'Concierge' Level Of Service</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The 5 Tenets Of TQM</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How To Boost Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How To Avoid The 10 Deadly Sins Of Customer Service!</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>More Money $$$ - Through Customer Retention</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Much Is A Customer Worth? $$$</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Do You Understand Your Customer?</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing With Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'LEAP' Into Customer Service!</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Exceptional Phone Service</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>WHY Customers Buy From YOU! $$$</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>BONUS LECTURE!!! FINAL TIPS!!!</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>BONUS LECTURE!!! FINAL TIPS!!!</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Customer Service Agent</td>
					<td> </td>
					<td><span><i></i> 6 days, 3 hours</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Customer Care

Online Course Marketing

Online Course Creation

Customer Service

Customer Relations

Trainers Course

Customer Service Agent

<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><span>The Customer Service Manager course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate.     </span></p>
<p><span>This Customer Service Manager course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.</span></p>
<p><span>The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.</span></p>
<h3><b>Why choose this course</b></h3>
<ul>
<li><span>Earn a </span><b>free</b><span> e-certificate upon successful completion.</span></li>
<li><span>Accessible, informative modules taught by expert instructors</span></li>
<li><span>Study in your own time, at your own pace, through your computer tablet or mobile device</span></li>
<li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li>
<li><span>Get 24/7 help or advice from our email and live chat teams</span></li>
<li><span>Full Tutor Support on Weekdays</span></li>
</ul>
<h3><b>Course Design</b></h3>
<p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p>
<p><span>You are taught through a combination of</span></p>
<ul>
<li><span>Video lessons</span></li>
<li><span>Online study materials</span></li>
<li><span>Mock exams</span></li>
<li><span>Multiple-choice assessment</span></li>
</ul>
<p><b>Certificate of Achievement</b></p>
<p><b>CPD Certificate of Achievement from Janets</b></p>
<p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p>
<p><b>Method of Assessment</b></p>
<p><span>To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Customer Service Manager</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>WHY Customer Service Is CRITICAL To Your Business!</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Good Isn't Good Enough!</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>We Are ALL in the 'Helping Field'</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Providing 'Concierge' Level Of Service</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The 5 Tenets Of TQM</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How To Boost Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How To Avoid The 10 Deadly Sins Of Customer Service!</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>More Money $$$ - Through Customer Retention</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Much Is A Customer Worth? $$$</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Do You Understand Your Customer?</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing With Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'LEAP' Into Customer Service!</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Exceptional Phone Service</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>WHY Customers Buy From YOU! $$$</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>BONUS LECTURE!!! FINAL TIPS!!!</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>BONUS LECTURE!!! FINAL TIPS!!!</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Customer Service Manager</td>
					<td> </td>
					<td><span><i></i> 6 days, 3 hours</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Commercial & Contract Management Certification Program (CCM)

Certified Manager of Quality

Customer Experience Management

Customer Service Manager

<p><span>If you are interested in learning business etiquette and professionalism or someone considering to enter into the world of business, then this video training course is a must for you, especially if you are absolutely new to the business industry!</span></p>
<p><span>This comprehensive course provides you with a strong background in understanding the basics of business etiquette and professionalism in the workplace. With this course, you will get introduced to the principles of professional behaviour, learn interview etiquette and electronic etiquette in an easy to grasp manner. Moreover, learn the best approaches to successfully plan and attend business meetings and understand the importance of multicultural etiquette.</span></p>
<h3><strong>In just 2 hours 25 Minutes you will:</strong></h3>
<ul>
<li><span>learn the principles of professional behaviour</span></li>
<li><span>have a better understanding of the interview etiquettes</span></li>
<li><span>be able to plan and attend business meetings</span></li>
<li><span>develop your knowledge of electronic etiquettes</span></li>
<li><span>efficiently communication via email, voicemail, text messages, etc.</span></li>
<li><span>get a sweeping overview of multicultural etiquettes</span></li>
</ul>
<h3><b>Why choose this course</b></h3>
<ul>
<li><span>Earn an</span><span> e-certificate upon successful completion.</span></li>
<li><span>Accessible, informative modules taught by expert instructors</span></li>
<li><span>Study in your own time, at your own pace, through your computer tablet or mobile device</span></li>
<li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li>
<li><span>Get 24/7 help or advice from our email and live chat teams</span></li>
<li><span>Full Tutor Support on Weekdays</span></li>
</ul>
<h3><b>Course Design</b></h3>
<p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p>
<p><span>You are taught through a combination of</span></p>
<ul>
<li><span>Video lessons</span></li>
<li><span>Online study materials</span></li>
<li><span>Mock exams</span></li>
<li><span>Multiple-choice assessment</span></li>
</ul>
<h3><b>Certification</b></h3>
<p><span>After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.</span></p>
<div>
<h3><strong>Who is this course for?</strong></h3>
</div>
<div>
Certificate in Business Etiquette and Professionalism is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality.<p></p>
<p>Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.</p>
<h3><b>This qualification is ideal for:</b></h3>
<ul>
<li><span>Managers</span></li>
<li><span>Team Leaders</span></li>
<li><span>Executives</span></li>
<li><span>Secretaries</span></li>
<li><span>Office Admins</span></li>
<li><span>Employees</span></li>
<li><span>Businesspeople</span></li>
</ul>
</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4"> Principles of Professional Behavior</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Etiquette?</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Always Be Your Best</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Always Be Your Best When Meeting and Greeting</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Interview Etiquette</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Interviews</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Planning for the Interview</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>During the Interview</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Planning and Attending Business Meetings</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Meetings</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Planning Conference Call Meetings</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Meal Meetings</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Electronic Etiquette</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Voicemail</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Instant Messaging</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Multicultural Etiquette</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Five Steps to Dealing with Diversity</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Certificate in Business Etiquette and Professionalism</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Certificate in Business Etiquette and Professionalism</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts	</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Certificate in Further Education & Training (Cert Ed)

Certificate in Education & Training (CET)

Certificate in Business Etiquette and Professionalism

<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><span>The Customer Service course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate.     </span></p><p><span>This Customer Service course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.</span></p><p><span>The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.</span></p><h3><b>Why choose this course</b></h3><ul><li><span>Earn an</span><span> e-certificate upon successful completion.</span></li><li><span>Accessible, informative modules taught by expert instructors</span></li><li><span>Study in your own time, at your own pace, through your computer tablet or mobile device</span></li><li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li><li><span>Get 24/7 help or advice from our email and live chat teams</span></li><li><span>Full Tutor Support on Weekdays</span></li></ul><h3><b>Course Design</b></h3><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li><li><span>Mock exams</span></li><li><span>Multiple-choice assessment</span></li></ul><p><b>Certificate of Achievement</b></p><p><b>Endorsed Certificate of Achievement from the Quality Licence Scheme</b></p><p><span>Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only</span><span> £69.</span><span> Please note that overseas students may be charged an additional £10 for postage.</span></p><p><b>CPD Certificate of Achievement from Janets</b></p><p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p><p><b>Endorsement</b></p><p>This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p><p><b>Method of Assessment</b></p><p>In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>WHY Customer Service Is CRITICAL To Your Business!</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Good Isn't Good Enough!</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>We Are ALL in the 'Helping Field'</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Providing 'Concierge' Level Of Service</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The 5 Tenets Of TQM</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How To Boost Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How To Avoid The 10 Deadly Sins Of Customer Service!</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>More Money $$$ - Through Customer Retention</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Much Is A Customer Worth? $$$</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Do You Understand Your Customer?</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing With Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'LEAP' Into Customer Service!</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Exceptional Phone Service</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>WHY Customers Buy From YOU! $$$</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>BONUS LECTURE!!! FINAL TIPS!!!</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>BONUS LECTURE!!! FINAL TIPS!!!</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Customer Service</td>
					<td> </td>
					<td><span><i></i> 6 days, 3 hours</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificate QLS</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Service Design Courses (SDC)

<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><span>If you feel that your confidence needs developing, or that you are low in self-esteem, we can support you to build your self-esteem and confidence in just a few simple steps that ultimately take your overall skills to the next level.</span></p><p><span>This course aims at providing reliable, helpful and easy-to-absorb information on the most obvious emotional challenges faced by people today. In this course, you will go through an array of valuable lessons demonstrating tips and tricks to improve your self-esteem, the common obstacles to our goals, the importance of goal setting in life, and the effective ways of developing communication skills. You will also discover how to confer powerful presentations, and deal with stressful behaviour and situations.</span></p><p><span>On successful completion of this course, your background level of confidence and self-esteem will highly raise, almost without you realising how it is happening.</span></p>					</div>
						</div>
				</div>
				<div>
				<div>
					<div>
			<div></div>		</div>
				</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Why Choose This Course</h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Earn a digital Certificate upon successful completion.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Accessible, informative modules taught by expert instructors </span>
									</li>
								<li>
											<span>
													</span>
										<span>Study in your own time, at your own pace, through your computer tablet or mobile device </span>
									</li>
								<li>
											<span>
													</span>
										<span>Benefit from instant feedback through mock exams and multiple-choice assessments </span>
									</li>
								<li>
											<span>
													</span>
										<span>Get 24/7 help or advice from our email and live chat teams </span>
									</li>
								<li>
											<span>
													</span>
										<span>Full tutor support on weekdays</span>
									</li>
						</ul>
				</div>
				</div>
				<div>
				<div>
			<h2>Course Design</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span>

You are taught through a combination of
					</div>
						</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Video lessons</span>
									</li>
								<li>
											<span>
													</span>
										<span>Online study materials</span>
									</li>
								<li>
											<span>
													</span>
										<span>Mock exams</span>
									</li>
								<li>
											<span>
													</span>
										<span>Multiple-choice assessment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Assignment</span>
									</li>
						</ul>
				</div>
				</div>
				<div>
				<div>
			<h2>Certificate of Achievement</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<div id="course-home"><div><h5><b>Endorsed Certificate of Achievement from the Quality Licence Scheme</b></h5><p><span>Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage.</span></p><h5><b>CPD Certificate of Achievement from Janets</b></h5><p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p></div></div>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Endorsement</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<div><div><p>This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p></div></div>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Method of Assessment
</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<div id="course-home"><div><p><span>To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement.</span></p><p><span>To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.</span></p></div></div>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Who is this course for?</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>This Self Esteem and Confidence Building Course is ideal for those wanting to improve their basic skills in office administration, those who want to start working as a receptionist, office administrator, office manager, administrative assistant or secretary, and those who want to become a legal secretary.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Self Esteem &amp; Confidence Building</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - What Does Self-Confidence Mean To You</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Obstacles to Our Goals</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - The Importance of Goal Setting</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Feeling the Part</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Looking the Part</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Sounding the Part</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Powerful Presentations</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Coping Techniques</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Dealing with Difficult Behavior</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Self Esteem and Confidence Building Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Self Esteem and Confidence Building Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Self Esteem and Confidence Building Course</td>
					<td> </td>
					<td><span><i></i> 6 days, 10 hours</span></td>
				</tr>
								<tr>
					<td colspan="4">Recommended Materials</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Workbook - Self Esteem and Confidence Building Course</td>
					<td> </td>
					<td><span><i></i> 1 week, 2 days</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificate QLS</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Self Esteem & Confidence

Self Esteem and Confidence Building Course

<p><span>The Teacher Training Diploma is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification.     </span></p>
<p><span>This Teacher Training Diploma consists of several modules that take around 53 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.</span></p>
<p><span>The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.</span></p>
<h3><b>Why choose this course</b></h3>
<ul>
<li><span>Earn an</span><span> e-certificate upon successful completion.</span></li>
<li><span>Accessible, informative modules taught by expert instructors</span></li>
<li><span>Study in your own time, at your own pace, through your computer tablet or mobile device</span></li>
<li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li>
<li><span>Get 24/7 help or advice from our email and live chat teams</span></li>
<li><span>Full Tutor Support on Weekdays</span></li>
</ul>
<h3><b>Course Design</b></h3>
<p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p>
<p><span>You are taught through a combination of</span></p>
<ul>
<li><span>Video lessons</span></li>
<li><span>Online study materials</span></li>
<li><span>Mock exams</span></li>
<li><span>Multiple-choice assessment</span></li>
</ul>
<h3><b>Certification</b></h3>
<p><span>After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.</span></p><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Teacher Training</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Understanding Training and Facilitation</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Gathering Materials</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Creating a Lesson Plan</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Choosing Activities</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Preparing for the Workshop</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Getting Off on the Right Foot</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Delivery Tips and Tricks</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Keeping it Interactive</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Dealing With Difficult Participants</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Tackling Tough Topics</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Activities</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Teaching Methodologies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chapter (i)</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chapter (ii)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chapter (iii)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chapter (iv)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chapter (v)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chapter (vi)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chapter (vii)</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chapter (viii)</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chapter (ix)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chapter (x)</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chapter (xi)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chapter (xii)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chapter (xiii)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chapter (xiv)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chapter (xv)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Psychology of Teaching</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>WHY YOUNG PEOPLE DO NOT LEARN TO STUDY PROPERLY?</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>THE NATURE OF STUDY, AND ITS PRINCIPAL FACTORS</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>PROVISION FOR SPECIFIC PURPOSES, AS ONE FACTOR OF STUDY</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>THE SUPPLEMENTING OF THOUGHT, AS A SECOND FACTOR OF STUDY</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>THE ORGANIZATION OF IDEAS, AS A THIRD FACTOR IN STUDY</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>JUDGING OF THE SOUNDNESS AND GENERAL WORTH OF STATEMENTS, AS A FOURTH FACTOR IN STUDY</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>MEMORIZING, AS A FIFTH FACTOR IN STUDY</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>THE USING OF IDEAS, AS A SIXTH FACTOR IN STUDY</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>PROVISION FOR A TENTATIVE RATHER THAN A FIXED ATTITUDE TOWARD KNOWLEDGE, AS A SEVENTH FACTOR IN STUDY</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>PROVISION FOR INDIVIDUALITY, AS AN EIGHTH FACTOR IN STUDY</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>FULL MEANING OF STUDY: RELATION OF STUDY TO CHILDREN AND TO THE SCHOOL</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">SEN Teaching</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Special Educational Needs (SEN)</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understand Constructivism in the Classroom and know your role as a teacher</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>SEN Code of Practice</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Get an Understanding on SENCO</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Classroom Management Strategies for Children with Special Needs</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Deal with Pupils with Autism</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Learning Difficulties</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Anger Management Methods for Pupils With Special Needs</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Teaching Children with Down Syndrome</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion SEN</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Teacher Training Diploma</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Teacher Training Diploma</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts	</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Secondary Teaching

Diploma in Education & Training (DET)

Teacher Training

Initial Teacher

Further Education Teacher

Teaching & Training

Teacher Training Diploma

<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Description </h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>Register on the Logo Design- Vintage today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</p><p>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.</p><p>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion.</p><p>The Logo Design- Vintage course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones.</p><p>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>What You Get With This Course</h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Receive a digital certificate upon successful completion of the course</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get taught by experienced, professional instructors</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at a time and pace that suits your learning style</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get instant feedback on assessments</span>
									</li>
								<li>
											<span>
													</span>
										<span>24/7 help and advice via email or live chat</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get full tutor support on weekdays (Monday to Friday)</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Certificate of Achievement </h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. </span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Method of Assessment 
</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get feedback from our experts immediately.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Who Is This Course For</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</p><p><span> </span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Unit 01: Introduction to the Course </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Introduction</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Unit 02: Design Thinking Overview and Logo Definition</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02:  Brief Introduction to Design Thinking</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: What are Focus Groups</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: What Makes a Good Logo</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Pricing and Designing for Exposure</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Unit 03: The Brief or Discovery Session</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Brief or Discovery Session</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Sketching Ideas Down</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Field Search and Competitors Search</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 09: Divergent Thinking vs Convergent Thinking</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Does Originality Matters</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Copyright Infringement</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Unit 04: Making the Badges </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Making the Badges- Part 1</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Making the Badges- Part 2</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Unit 05: Making Vectors </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: Making Vectors Using Only Shapes and Pathfinder</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15: Draw a Vintage Fish</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 16: Image Trace and Combining Letters with Icon</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 17: External Vector Help</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Unit 06: Making Decoration for the Logo </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 18: How to Make Laurels</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 19: How to Make Banners</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 20: Make a Rope</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Unit 07: Typography in Logo Design </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 21: Introduction to Typography in Logo Design</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 22: Automatically Pairing  Fonts and Font Resources</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 23: Match Fonts in Photoshop</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 24: Putting Elements of the Logo</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 25: Working with Type- Part 1</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 26: Working with Type- Part 2</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Unit 08: Colours in Logo Design </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 27: Introduction to Colour in Logo</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 28: Working with ASE Colours</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 29: Spot Colours</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Unit 09: Apply Texture and Mockups</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 30: Applying Texture in Adobe Illustrator</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 31: Using Images as Mockups in Photoshop- Part 1</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 32: Using Images as Mockups in Photoshop- Part 2</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 33: Dealing with Difficult Images</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 34: Ready Made Mockups</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Unit 10: How to Present Your Logo </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 35: Presentation in Illustrator</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 36: Logo Presentation InDesign</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 37: Conclusion</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Logo Design- Vintage</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
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                            <div>
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                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
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                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
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                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
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                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
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                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
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                                <div>
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                            <div>
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                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
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                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
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Graphic Design

Creative Design

Logo Design

Graphic Design & Illustration

Visual Design

Logo Design- Vintage

Manager Training

Train the Trainer (TTT)

Training Manager

SkillWise

20 Keys for Happy Life

<p fr-original-style="" id="isPasted" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To drive actions and get decisions made, you need to be able to present effectively to customers, clients, senior managers or colleagues. The perfect presentation is a potent combination of content, design and delivery&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You need to distill down complex concepts, large data sets, intricate processes and innovative ideas. You need to make the right design choices to ensure your slide decks communicate quickly (as well as looking great). And you need the confidence and storytelling techniques to lead your audience through the content.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for anyone who regularly needs to create and deliver presentations for different stakeholders. It will cover how to plan, design and deliver brilliant presentations.&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="font-size: 18px;" style="font-size: 18px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sample learning content&nbsp;</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session 1: Planning a presentation&nbsp;</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Assessing the needs and level of understanding of your audience.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Frameworks for building a logical and compelling narrative.</li><li fr-original-style="" style="box-sizing: border-box;">Emphasising key messages, while allowing for deep dives and questions.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session 2: Presenting data and processes</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand graphical perception and how people absorb visual information.</li><li fr-original-style="" style="box-sizing: border-box;">Effective charts for different types of data stories.</li><li fr-original-style="" style="box-sizing: border-box;">How to display processes, timelines and organisational structures.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session 3: Design tricks</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Using colours to add emphasis and meaning.</li><li fr-original-style="" style="box-sizing: border-box;">Creating hierarchies of information to help your audience.</li><li fr-original-style="" style="box-sizing: border-box;">Building templates and style guides.&nbsp;</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session 4: Delivery techniques</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Perfecting your performance in-person or online.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with difficult questions and hostile audiences.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Refining the beginning, middle and end of your narrative.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="font-size: 18px;" style="font-size: 18px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive &ndash; every session includes a mix of formal tuition and hands-on exercises.&nbsp;<span fr-original-style="color: rgb(0, 0, 0);" id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;">To ensure this is possible, the number of attendees is capped at 16 people.&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="font-size: 18px;" style="font-size: 18px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Tutor</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Cond&eacute; Nast International as product owner on a bespoke digital asset management system for their 11 global markets.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="font-size: 18px;" style="font-size: 18px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Testimonial</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"We&rsquo;ve now worked with Alan for almost 3 years, and during that time he has continued to deliver the highest quality training for our clients and delegates. Alan&rsquo;s passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels."<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Joe Barlow | Head of Programme, Understanding ModernGov</em></strong></p>

Fire Plus Algebra

Design Skills

Presentation Skills

Presenting with Impact

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course.</p>Overview<p>Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident</p><p></p><p>In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. What is Assertiveness?</h3> <ul> <li>Differentiating Self-confidence from Assertiveness</li> <li>Understanding the Four Styles of Communication</li> <li>What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness</li> </ul> <h3>2. Dimensions of Communication</h3> <ul> <li>Differentiating Listening from Hearing</li> <li>Developing Emphatic Listening Skills</li> <li>Utilizing Question Types - Open, Clarifying, and Closed</li> <li>Converting Negative Thinking into Positive Thinking</li> </ul> <h3>3. Body Language Says It All</h3> <ul> <li>Managing Your Appearance</li> <li>Understanding Non-verbal Communication</li> <li>Making the Right First Impression</li> <li>Speaking with Confidence</li> <li>Relaxing and Reducing Anxiety</li> </ul> <h3>4. Dealing with Difficult Situations</h3> <ul> <li>Dealing with Difficult People</li> <li>Building Rapport and Trust</li> <li>Appreciating the Different Ways that People Send and Receive Information</li> <li>Breaking Down Barriers and Building Consensus</li> <li>Applying PEGASUS</li> <li>Utilizing a Tactical Approach</li> <li>Choosing the Proper Form of Communication</li> </ul></div>

Nexus Human

Meeting Skills

Leadership Skills

Business Communication Skills

Assertiveness

Mastering Positive Assertiveness

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course.</p>Overview<p>Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations</p><p></p><p>This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Customer Service - A Baseline</h3> <ul> <li>Recognizing Your Customers</li> <li>Understanding Your Role in Customer Service</li> </ul> <h3>2. Developing A Customer Service Mind-Set</h3> <ul> <li>Leveraging Your First Impression</li> <li>Feeling Positively About Customers</li> <li>Mastering Moods and Emotions</li> </ul> <h3>3. Identifying Customer Needs</h3> <ul> <li>Understanding the Customer\'s Situation</li> <li>Avoiding Assumption and Prejudgment</li> <li>Meeting Basic Needs</li> <li>Seeking to Exceeding Expectations</li> <li>Building Repeat Relationships</li> </ul> <h3>4. Connecting with the Customer</h3> <ul> <li>Achieving Authenticity through Body Language</li> <li>Responding Effectively to Problems</li> <li>Mastering Online Etiquette</li> <li>Seeking Customer Feedback</li> </ul> <h3>5. Dealing with Difficult Situations</h3> <ul> <li>Effectively Addressing Complaints</li> <li>De-escalating Anger</li> <li>Establishing Common Ground</li> <li>Remaining Calm, Respectful and Objective</li> </ul> <h3>6. Effectively Addressing Complaints</h3> <ul> <li>Creating a Memorable Customer Experience</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Providing Outstanding Customer Service

London

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Address negative behavioural patterns</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Treat anxiety and depression symptoms</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Resolve bad temper and aggression issues</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching coping skills for dealing with different problems</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Stop negative cycles</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Manage anxiety better</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Help mental health and physical health problems</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Management of thoughts, emotions, actions</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Help with insomnia</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Address problematic thought patterns</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This package is for people with bad behaviour</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PTSD</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Alcohol misuse</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">6 sessions</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/cognitive-behavioural-therapy-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/cognitive-behavioural-therapy-package/</a><br fr-original-style="" style="box-sizing: border-box;"></strong></p>

Miss Date Doctor Dating Coach London, Couples Therapy

M.D.D COGNITIVE BEHAVIOURAL THERAPY PACKAGE (SELF IMPROVEMENT)

General admission

Loughborough

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			<p>This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.</p>
			<div><i></i> 2 x 4 Hour Sessions</div>
			<div><i></i>  £534.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><p>The program covers the key skills for effective negotiation:</p>
<ul>
<li>Thorough preparation</li>
<li>Setting limits and goals</li>
<li>Identifying your unique negotiation proposition</li>
<li>Negotiating strategy and tactics</li>
<li>Keeping emotional distance</li>
<li>Dealing with deadlocks</li>
<li>Good listening skills</li>
<li>Clarity of communication</li>
<li>Understanding and dealing with different personality and negotiating styles</li>
<li>Men and women in negotiation</li>
<li>Knowing how to close a contract or agreement</li>
<li>Negotiating in teams</li>
<li>Achieving win-win outcomes</li>
</ul>
<p>The workshop is interactive and interspersed with practical exercises and role-play scenarios.  There is a particularly useful team negotiating exercise which is both fun and challenging.  At the end of the course you should be fully prepared to tackle your next negotiation!</p>
<p>Participants should come to the workshop prepared to discuss past or forthcoming negotiations and these may be used in class exercises.  Confidentiality will be honoured in all cases.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745  Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Session 1</h3>
<ul>
<li>The ten best personality traits for effective negotiation and the ten most common negotiating errors</li>
<li><span>Negotiating Styles - What sort of negotiator are you?</span></li>
<li><span>How to become a master negotiator:  The key stages of negotiation from </span>preparation to close</li>
<li><span>The key stages/cont.</span></li>
<li>Negotiating by phone and email</li>
<li>Negotiating in teams</li>
</ul>
<h3>Session 2</h3>
<ul>
<li>Your unique negotiating proposition</li>
<li>Different communication and behavior styles and how to influence them</li>
<li><span>Negotiation and Emotional Intelligence</span></li>
<li><span>Negotiating role play scenarios</span></li>
<li><span>Feedback and course review</span></li>
<li><span>Action Planning</span></li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.

Negotiation Skills

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p> <p>Launch the dynamic career you've always wanted! Take this high-quality <strong> Dealing With Difficult People Training Course </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p> <ul> <li><strong>Course 01: </strong>Dealing With Difficult People Training Course at QLS Level 2</li><li><strong>Course 02: </strong>Dealing with Conflict at Work</li><li><strong>Course 03: </strong>Anger Management</li><li><strong>Course 04: </strong>Workplace Harassment</li><li><strong>Course 05: </strong>Equality, Diversity and Discrimination</li><li><strong>Course 06:</strong> People Management Diploma</li><li><strong>Course 07:</strong> Performance Management</li><li><strong>Course 08:</strong> Influencing and Negotiating</li><li><strong>Course 09:</strong> Public Speaking and Presentation Skill Course</li><li><strong>Course 10:</strong> Emotional Intelligence and Human Behaviour</li><li><strong>Course 11: </strong>Communication Skills</li></ul> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Dealing With Difficult People Training Course</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Why Choose Imperial Academy?</strong></p> <ul> <li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul> <p> Enrol in our '<strong>Dealing With Difficult People Training Course</strong>' today and Start Learning </p><p>This <strong>Dealing With Difficult People Training Course </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Dealing With Difficult People Training Course</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p> <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
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                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
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                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Dealing With Difficult People Training Course </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this <strong>Dealing With Difficult People Training</strong> Course course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Dealing With Difficult People Training Course </strong> Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than Dealing With Difficult People Training Course </strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

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Imperial Academy

Legal Practice Course (LPC)

Dealing With Difficult Customers

Institute of Leadership & Management (ILM)

Level 2 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Dealing With Difficult People Training Course

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			<p>The ability to effectively manage conflict is a core competency in the 21st-century workplace.</p>
			<div><i></i> 2 Hours</div>
			<div><i></i>  £378.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><p>When working with people, it is common that personality and attitude clashes might arise. Managing these conflicts while aiming to achieve personal and work objectives is incredibly challenging and when not managed properly, can threaten to create major disruption within the team or with clients. The ability to effectively manage conflict is a core competency in the 21st-century workplace.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,305 Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><p><strong>Outcomes: </strong></p>
<ul>
<li>List the possible causes of conflict in the workplace</li>
<li>State the five potential approaches to resolving conflict, and identify the optimum option</li>
<li>Outline how to avoid the 'ostrich position'</li>
<li>Describe the role that Emotional Intelligence plays in ensuring a positive outcome</li>
</ul>
<p><strong>Content:</strong></p>
<ul>
<li>The Causes of Conflict</li>
<li>The Conflict Thermometer</li>
<li>Transactional Analysis - Behaviour breeds Behaviour</li>
<li>Assuming the Ostrich Position</li>
<li>Seven steps to conflict conversations</li>
<li>The Thomas Kilman Model</li>
<li>Emotional Intelligence</li>
</ul>
<p><strong>Modules:</strong></p>
<p><strong>The causes of conflict</strong></p>
<ul>
<li>Defining 'conflict' - is it always bad?</li>
<li>What causes conflict in the workplace</li>
<li>The conflict thermometer - addressing issues before over-reaction!</li>
</ul>
<p><strong>Transactional Analysis</strong></p>
<ul>
<li>Eric Byrne's model - the 3 main and 4 sub elements</li>
<li>The Betaris Box - behaviour breeds behaviour and understanding out role</li>
</ul>
<p><strong>Assuming the ostrich position</strong></p>
<ul>
<li>Why do we put it off</li>
<li>Planning the conversation</li>
<li>Dealing with difficulty</li>
</ul>
<p><strong>Our own approach to managing conflict</strong></p>
<ul>
<li>The seven steps to conflict conversations (based on Stephen Covey's '7 habits')</li>
<li>The Thomas Kilman conflict model - how you behave in conflict situations</li>
</ul>
<p><strong>Emotional Intelligence</strong></p>
<ul>
<li>The five competencies</li>
<li>Emotional Hijack</li>
<li>Managing personal stressors</li>
</ul>
<p></p>

The ability to effectively manage conflict is a core competency in the 21st-century workplace.

Managing Conflict

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">UK Standard Domestic Plumbing and Heating Installer Training | Pipe Fitting Course | Understand Piping &amp; Instrumentation Diagrams P&amp;IDs | HVAC Technician | Handyperson | Working at Height Awareness Diploma | First Aid at Work and Much More!</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Develop a thorough understanding of the skills required to succeed in the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">plumbing industry</strong>. As more and more people become <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">homeowners</strong>, the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">demand</strong> for skilled workers with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">plumbing knowledge</strong> is getting bigger and bigger every year. These courses will walk you through the fundamentals of plumbing pipes and fixtures, plumbing tools and drawings, drainage, and water distribution systems. Start exploring these courses and develop your pipeline to success today with Apex Learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers bundle consists of the following premium courses:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Course 01: Professional Plumber Complete Bundle</li><li fr-original-style="" style="box-sizing: border-box;">Course 02: UK Standard Domestic Plumbing and Heating Installer Training</li><li fr-original-style="" style="box-sizing: border-box;">Course 03: Understand Piping &amp; Instrumentation Diagrams P&amp;IDs</li><li fr-original-style="" style="box-sizing: border-box;">Course 04: Level 3 Heating, Ventilation &amp; Air Conditioning (HVAC) Technician</li><li fr-original-style="" style="box-sizing: border-box;">Course 05: Pipe Fitting Course</li><li fr-original-style="" style="box-sizing: border-box;">Course 06: COSHH Awareness Level 3</li><li fr-original-style="" style="box-sizing: border-box;">Course 07: DIY Home Improvement</li><li fr-original-style="" style="box-sizing: border-box;">Course 08: Manual Handling Level 2</li><li fr-original-style="" style="box-sizing: border-box;">Course 09: Handyperson</li><li fr-original-style="" style="box-sizing: border-box;">Course 10: Working at Height Awareness Diploma</li><li fr-original-style="" style="box-sizing: border-box;">Course 11: Working in Confined Spaces</li><li fr-original-style="" style="box-sizing: border-box;">Course 12: RIDDOR Training</li><li fr-original-style="" style="box-sizing: border-box;">Course 13: LOLER Training</li><li fr-original-style="" style="box-sizing: border-box;">Course 14: Lone Worker Safety Course</li><li fr-original-style="" style="box-sizing: border-box;">Course 15: PUWER</li><li fr-original-style="" style="box-sizing: border-box;">Course 16: Ladder Safety</li><li fr-original-style="" style="box-sizing: border-box;">Course 17: Dealing With Difficult People Training Course</li><li fr-original-style="" style="box-sizing: border-box;">Course 18: Noise and Hearing Protection Training</li><li fr-original-style="" style="box-sizing: border-box;">Course 19: Workplace Safety Course</li><li fr-original-style="" style="box-sizing: border-box;">Course 20: First Aid at Work</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the basic components of plumbing, including pipes, valves, and fixtures.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about the principles of effective plumbing systems.</li><li fr-original-style="" style="box-sizing: border-box;">Familiarize yourself with the various plumbing tools and their uses.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the plumbing process, including installation, maintenance, and repairs.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about central heating systems, domestic cold water systems, domestic hot water systems, sanitation systems and repairs, and domestic rainwater system installation.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the different types of plumbing materials and their properties, such as copper, PVC, and PEX.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about the regulations and safety standards that apply to plumbing work, including health and safety, building codes, and environmental laws.</li><li fr-original-style="" style="box-sizing: border-box;">Develop problem-solving skills to diagnose and troubleshoot common plumbing issues and much more...</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So, enrol now in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers</strong> to advance your career!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Curriculum:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: Professional Plumber Complete Bundle</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Basic Components of Plumbing</li><li fr-original-style="" style="box-sizing: border-box;">Principles of Effective Plumbing Systems</li><li fr-original-style="" style="box-sizing: border-box;">The Plumbing Tools</li><li fr-original-style="" style="box-sizing: border-box;">The Plumbing Process</li><li fr-original-style="" style="box-sizing: border-box;">Central Heating Systems</li><li fr-original-style="" style="box-sizing: border-box;">Domestic Cold Water System</li><li fr-original-style="" style="box-sizing: border-box;">Domestic Hot Water System</li><li fr-original-style="" style="box-sizing: border-box;">The Sanitation System and Repairs</li><li fr-original-style="" style="box-sizing: border-box;">Domestic Rainwater System Installation</li><li fr-original-style="" style="box-sizing: border-box;">Plumbing Projects: Case Study</li><li fr-original-style="" style="box-sizing: border-box;">UK Standards for Plumbing</li></ul><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&gt;&gt;&gt;&gt;&gt;19 more related courses&lt;&lt;&lt;&lt;&lt;</span></strong></div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2><div id="cpd" fr-original-style="" style="box-sizing: border-box;">
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                                <div fr-original-style="" style="box-sizing: border-box;">
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                                        200 CPD hours/points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
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        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2><div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Domestic Plumbing, Installations and Repair Diploma is basically for self-motivated learners who want to acquire a crucial skill for the safety of everyone around them and to add a new skill to their CV to gain a competitive advantage in the job market. So this course is perfect for the following:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Students</li><li fr-original-style="" style="box-sizing: border-box;">Graduates</li><li fr-original-style="" style="box-sizing: border-box;">Job Seekers</li><li fr-original-style="" style="box-sizing: border-box;">Entrepreneurs</li><li fr-original-style="" style="box-sizing: border-box;">Anyone willing to adopt a survival skill</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2><div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone can enrol in this Plumber (Plumbing Training) course.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2><div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Plumbing Engineer - &pound;30,000 to &pound;50,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Plumbing Technician - &pound;20,000 to &pound;30,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Self-Employed Plumber - &pound;25 to &pound;40 per hour</li><li fr-original-style="" style="box-sizing: border-box;">Plumbing Contractor - &pound;40,000 to &pound;60,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Plumbing Instructor - &pound;25,000 to &pound;40,000 per year</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate of completion</strong></h4>
        <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">
            Digital certificate -
            Included
        </li><li fr-original-style="" style="box-sizing: border-box;">PDF certificate - Free (For The Title Course)</li></ul>
        <h4 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate of completion</strong></h4>
       <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Hard copy certificate -
Included</li><li fr-original-style="" style="box-sizing: border-box;">Hard Copy certificate - Free (For The Title Course)</li><li fr-original-style="" style="box-sizing: border-box;">Other Hard Copy certificates are available for &pound;10 each</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please Note: </strong>The delivery charge inside the UK is &pound;3.99, and the international students must pay a &pound;9.99 shipping cost.</p> 

                        </div>

UK Standard Domestic Plumbing and Heating Installer Training | Pipe Fitting Course | Understand Piping & Instrumentation Diagrams P&IDs | HVAC Technician | Handyperson | Working at Height Awareness Diploma | First Aid at Work and Much More!
Develop a thorough understanding of the essential skills required to thrive in the plumbing industry with our comprehensive training program. As homeownership continues to rise, the demand for skilled professionals with advanced plumbing knowledge is increasing significantly each year. This growing need for expert plumbers presents a valuable opportunity for those looking to enter a rewarding and stable career.
Our courses provide in-depth instruction on the fundamentals of plumbing pipes and fixtures, equipping you with the expertise needed to tackle various installations and repairs. You will learn to use plumbing tools effectively and understand plumbing drawings to execute projects with precision. Additionally, you'll gain valuable insights into drainage systems and water distribution systems, ensuring you can manage and maintain these critical components efficiently.
Start exploring these courses today with Apex Learning and build your pathway to success in the plumbing field. By mastering key concepts and practical skills, you'll be well-prepared to meet the growing demand for qualified plumbers and secure a prosperous career in this essential trade.
This Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers bundle consists of the following premium courses:
Course 01: Professional Plumber Complete Bundle
Course 02: UK Standard Domestic Plumbing and Heating Installer Training
Course 03: Understand Piping & Instrumentation Diagrams P&IDs
Course 04: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician
Course 05: Pipe Fitting Course
Course 06: COSHH Awareness Level 3
Course 07: DIY Home Improvement
Course 08: Manual Handling Level 2
Course 09: Handyperson
Course 10: Working at Height Awareness Diploma
Course 11: Working in Confined Spaces
Course 12: RIDDOR Training
Course 13: LOLER Training
Course 14: Lone Worker Safety Course
Course 15: PUWER
Course 16: Ladder Safety
Course 17: Dealing With Difficult People Training Course
Course 18: Noise and Hearing Protection Training
Course 19: Workplace Safety Course
Course 20: First Aid at Work



Key Features of the Course:
FREE Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers CPD-accredited certificate
Get a free student ID card with Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers training (£10 applicable for international delivery)
Lifetime access to the Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers course materials
The Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers program comes with 24/7 tutor support
Get instant access to this Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers course
Learn Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers training from anywhere in the world
The Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers training is affordable and simple to understand
The Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers training is an entirely online



Learning Outcomes:
Understand the basic components of plumbing, including pipes, valves, and fixtures.
Learn about the principles of effective plumbing systems.
Familiarize yourself with the various plumbing tools and their uses.
Understand the plumbing process, including installation, maintenance, and repairs.
Learn about central heating systems, domestic cold water systems, domestic hot water systems, sanitation systems and repairs, and domestic rainwater system installation.
Understand the different types of plumbing materials and their properties, such as copper, PVC, and PEX.
Learn about the regulations and safety standards that apply to plumbing work, including health and safety, building codes, and environmental laws.
Develop problem-solving skills to diagnose and troubleshoot common plumbing issues and much more...
So, enrol now in this Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers to advance your career!



Curriculum:
Description:
Enrol in this Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers course today and start your journey to becoming a skilled plumber and heating installation expert!
★★★ Course Curriculum of Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers Bundle ★★★
Course 01: Professional Plumber Complete Bundle
Basic Components of Plumbing
Principles of Effective Plumbing Systems
The Plumbing Tools
The Plumbing Process
Central Heating Systems
Domestic Cold Water System
Domestic Hot Water System
The Sanitation System and Repairs
Domestic Rainwater System Installation
Plumbing Projects: Case Study
UK Standards for Plumbing
>>>>>19 more related courses<<<<<
 CPD 
200 CPD hours/points  Accredited by CPD Quality Standards



 Who is this course for? 
This Domestic Plumbing, Installations and Repair Diploma is basically for self-motivated learners who want to acquire a crucial skill for the safety of everyone around them and to add a new skill to their CV to gain a competitive advantage in the job market. So this course is perfect for the following:
Students
Graduates
Job Seekers
Entrepreneurs
Anyone willing to adopt a survival skill



 Requirements 
Anyone can enrol in this Plumber (Plumbing Training) course.



 Career path 
Plumbing Engineer - £30,000 to £50,000 per year
Plumbing Technician - £20,000 to £30,000 per year
Self-Employed Plumber - £25 to £40 per hour
Plumbing Contractor - £40,000 to £60,000 per year
Plumbing Instructor - £25,000 to £40,000 per year



 Certificates 
Certificate of completion
Digital certificate - Included
PDF certificate - Free (For The Title Course)
Certificate of completion
Hard copy certificate -
Included
Hard Copy certificate - Free (For The Title Course)
Other Hard Copy certificates are available for £10 each
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Apex Learning

Plumber

HVAC (Heat, Ventilation & Air Conditioning)

Gas Engineer

Plumbing

Heating Engineer

Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers

Limited Time Offer!

<p>Imagine yourself in a bustling office surrounded by a team of eager professionals. As the leader of the pack, you have a clear vision of what needs to be done and how to do it. You inspire and motivate your team to reach new heights, effectively manage conflicts, and promote a diverse and inclusive workplace culture.</p><p>But how did you become such an effective leader and manager? The answer lies in our Leadership, Supervisor and Line Management bundle. This comprehensive bundle offers you the opportunity to complete three QLS-endorsed courses, each focusing on a specific area of leadership and management. Upon completion, you will receive hardcopy certificates, validating your knowledge and expertise.</p><p>In addition, our bundle includes five CPD-QS-accredited courses that cover topics such as motivational leadership, workplace diversity, and conflict resolution. These courses will provide you with a broader understanding of the key challenges faced by leaders and managers today. Furthermore, our bundle also includes five CPD-QS-accredited career development courses that will help you take the next step in your career.</p><p>Enrol in our Leadership, Supervisor and Line Management bundle today and take the first step towards becoming the leader you were always meant to be.</p><p><strong>QLS Endorsed Courses: </strong></p><ul><li><strong>Course 01:</strong> Advanced Diploma in Leadership &amp; Management at QLS Level 7</li><li><strong>Course 02:</strong> Diploma in Supervisor Training at QLS Level 4</li><li><strong>Course 03:</strong> Diploma in Line Management at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04:</strong> Motivational Leadership</li><li><strong>Course 05:</strong> Workplace Diversity</li><li><strong>Course 06:</strong> Equality, Diversity and Discrimination</li><li><strong>Course 07:</strong> Conflict Resolution</li><li><strong>Course 08:</strong> Dealing With Difficult People Training</li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p><ul><li><strong>Course 09: </strong>Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul><p><strong>Learning Outcomes:</strong></p><p>By enrolling in this bundle, you can expect to learn the following:</p><ul><li>Develop effective leadership and management skills.</li><li>Learn how to supervise and manage a team effectively.</li><li>Understand the importance of workplace diversity and equality.</li><li>Gain knowledge and skills to deal with difficult people and conflicts.</li><li>Learn how to motivate and inspire your team.</li><li>Acquire practical knowledge in line management.</li><li>Advance your career development opportunities.</li></ul><p>Our Leadership, Supervisor and Line Management bundle include three QLS-endorsed courses that are designed to equip you with the necessary knowledge and skills to become an effective leader and manager. The Leadership Training course will help you develop effective leadership skills, while the Supervisor Training course will provide you with the skills to supervise and manage a team effectively. The Line Management course will offer you practical knowledge in line management. All three courses are QLS-endorsed, ensuring that you receive high-quality education and hardcopy certificates upon completion.</p><p>In addition, our bundle includes five CPD-QS accredited courses that cover important topics such as motivational leadership, workplace diversity and equality, dealing with difficult people, and conflict resolution. These courses will provide you with a broader understanding of the key challenges faced by leaders and managers today. Furthermore, our bundle also includes five CPD-QS-accredited career development courses that will help you take the next step in your Career.</p><p><strong>Certificate</strong></p><p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        35 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This bundle is perfect for:</p><ul><li>Aspiring leaders and managers seeking to develop their skills.</li><li>Professionals looking to advance their career development opportunities.</li><li>Team leaders seeking to enhance their ability to motivate and inspire their team.</li><li>Individuals interested in learning more about workplace diversity and equality.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol on this Leadership, Supervisor and Line Management Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Our training bundle prepares you for a range of careers, including:</p><ul><li>Line Manager: £25,000 - £45,000</li><li>Team Leader: £20,000 - £35,000</li><li>Human Resources Manager: £30,000 - £60,000</li><li>Operations Manager: £30,000 - £60,000</li><li>Project Manager: £30,000 - £70,000</li><li>Senior Manager: £50,000 - £100,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Level 4, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Leadership, Supervisor and Line Management - QLS Endorsed Certificate

<p>Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified<strong> HR Management: Employee Wellness and Stress Management</strong> bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our <strong>40</strong> course mega bundle that will exceed your expectations within your budget.</p> <p>The<strong> HR Management: Employee Wellness and Stress Management</strong> related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then <strong>StudyHub </strong>proposes a preparatory bundle. This comprehensive <strong> HR Management: Employee Wellness and Stress Management</strong> bundle will help you build a solid foundation to become a proficient worker in the sector.</p> <p><strong>This HR Management: Employee Wellness and Stress Management Bundle consists of the following</strong><strong> 30 </strong><strong>CPD Accredited Premium courses - </strong></p> <ul> <li>Course 01 :HR Management Level 3</li><li>Course 02 :Employment Law Level 3</li><li>Course 03 :Human Resources (HR) Audit</li><li>Course 04 :Payroll Management Course</li><li>Course 05 :Office Administration Certificate</li><li>Course 06 :Virtual Interviewing for HR</li><li>Course 07 :Virtual Training Masterclass</li><li>Course 08 :Effective Listening Skills for Leaders</li><li>Course 09 :Personal and Networking Skills</li><li>Course 10 :Performance Centered Asset Management</li><li>Course 11 :Office Skills and Administration Management Diploma</li><li>Course 12 :Payroll Management and Systems Diploma</li><li>Course 13 :Contract Management Course</li><li>Course 14 :Workplace Stress Management</li><li>Course 15 :Positive Psychology Masterclass</li><li>Course 16 :Motivation Skills</li><li>Course 17 :People Management Skills Level 3</li><li>Course 18 :Team Management</li><li>Course 19 :Dealing With Difficult People Training Course</li><li>Course 20 :Delegation Skills</li><li>Course 21 :Interpersonal Skills in Management</li><li>Course 22 :HR and Marketing Level 4</li><li>Course 23 :Recruitment Officer Diploma</li><li>Course 24 :HR and Recruitment Consultant Training</li><li>Course 25: HR Advisor and Recruitment Training Diploma</li><li>Course 26: HR Practice Essentials Level 4</li><li>Course 27: HR - Crisis Communication</li><li>Course 28: HR Assistant Skills Certification</li><li>Course 29: Motivational Interviewing</li><li>Course 30: Dialectical Behaviour Therapy</li></ul> <p><strong>10 </strong><strong>Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques-</strong></p> <ul> <li>Course 01 :Career Development Plan Fundamentals</li><li>Course 02 :CV Writing and Job Searching</li><li>Course 03 :Interview Skills: Ace the Interview</li><li>Course 04 :Video Job Interview for Job Seekers</li><li>Course 05 :Create a Professional LinkedIn Profile</li><li>Course 06 :Business English Perfection Course</li><li>Course 07 :Networking Skills for Personal Success</li><li>Course 08 :Boost Your Confidence and Self-Esteem</li><li>Course 09 :Public Speaking Training</li><li>Course 10 :Learn to Fight Procrastination</li></ul> <p><strong>Learning Outcome</strong></p> <p><strong>This tailor-made </strong><strong>HR Management: Employee Wellness and Stress Management</strong><strong> bundle will allow you to-</strong></p> <ul> <li>Uncover your skills and aptitudes to break new ground in the related fields</li><li>Deep dive into the fundamental knowledge </li><li>Acquire some hard and soft skills in this area </li><li>Gain some transferable skills to elevate your performance</li><li>Maintain good report with your clients and staff</li><li>Gain necessary office skills and be tech savvy utilising relevant software </li><li>Keep records of your work and make a report </li><li>Know the regulations around this area</li><li>Reinforce your career with specific knowledge of this field </li><li>Know your legal and ethical responsibility as a professional in the related field</li></ul> <p>This HR Management: Employee Wellness and Stress Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments.</p> <p><strong>Certification</strong></p> <p>After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and <strong>1 hardcopy certificate for the Title Course completely free</strong>. Other Hard Copy certificates need to be ordered at an additional cost of •8.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        400 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HR Management: Employee Wellness and Stress Management bundle! This bundle is also ideal for professionals looking for career advancement.</p> 
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>To participate in this course, all you need is -</p> <ul> <li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in HR Management: Employee Wellness and Stress Management</li></ul> 
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.</p> 
                        </div>

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