Name: Financial Business Analysis
Price: 25 GBP
Availability: InStock

<p>Learn about <strong>Mental Health, Dyslexia and Autism Awareness</strong> from industry experts and boost your professional skill. This <strong>Mental Health, Dyslexia and Autism Awareness course </strong>will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of <strong>Mental Health, Dyslexia and Autism Awareness. </strong>You'll also gain the skills of <strong>Mental Health, Dyslexia and Autism Awareness</strong> to excel in your job and tips to master professional skills in no time.</p>
<p>You'll be connected with the community of <strong>Mental Health, Dyslexia and Autism Awareness </strong>professionals and gain first-hand experience of <strong>Mental Health, Dyslexia and Autism Awareness</strong> problem-solving. The <strong>Mental Health, Dyslexia and Autism Awareness </strong> is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the <strong>Mental Health, Dyslexia and Autism Awareness, </strong>you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.</p>
<p>This <strong>Mental Health, Dyslexia and Autism Awareness </strong>will provide you with the latest information and updates of <strong>Mental Health, Dyslexia and Autism Awareness. </strong>It will keep you one step ahead of others and increase your chances of growth.</p>
<h3><strong>Why buy this Mental Health, Dyslexia and Autism Awareness?</strong></h3>
<ol>
<li>Unlimited access to the course for forever</li>
<li><strong>Digital Certificate, Transcript, student ID</strong> all included in the price</li>
<li>Absolutely no hidden fees</li>
<li>Directly receive <strong>CPD </strong>accredited qualifications after course completion</li>
<li>Receive one to one assistance on every weekday from professionals</li>
<li>Immediately receive the PDF certificate after passing</li>
<li>Receive the original copies of your certificate and transcript on the next working day</li>
<li>Easily learn the skills and knowledge from the comfort of your home</li>
</ol>
<h3><strong>Certification</strong></h3>
<p>After studying the course materials of the <strong>Mental Health, Dyslexia and Autism Awareness</strong> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</p>
<h3><strong>Who is this course for?</strong></h3>
<p>This <strong>Mental Health, Dyslexia and Autism Awareness </strong>does not require you to have any prior qualifications or experience. You can just enrol and start learning.</p>
<h3><strong>Prerequisites</strong></h3>
<p>This <strong>Mental Health, Dyslexia and Autism Awareness </strong>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</p>
<h3><strong>Career path</strong></h3>
<p>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This <strong>Mental Health, Dyslexia and Autism Awareness </strong>is a great way for you to gain multiple skills from the comfort of your home.</p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: The Mental Capacity Act</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Mental Capacity Act</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Interface with Legislation, Policy and Procedures</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Interface with Legislation, Policy and Procedures</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Deprivation of Liberty Safeguards</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deprivation of Liberty Safeguards</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Mental Health Legislation and Services</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mental Health Legislation and Services</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Liberty Protection Safeguards (LPS)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Liberty Protection Safeguards (LPS)</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Mental Health Awareness

Mental Health First Aid

Dyslexia Awareness

Mental Health At Work

Professional Skills Course (PSC)

Disability Awareness

Mental Health, Dyslexia and Autism Awareness

General Admission

<p>Learn about <strong>Press Officer</strong> from industry experts and boost your professional skill. This <strong>Press Officer</strong><strong> course </strong>will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of <strong>Press Officer</strong><strong>. </strong>You'll also gain the skills of <strong>Press Officer</strong> to excel in your job and tips to master professional skills in no time.</p>
<p>You'll be connected with the community of <strong>Press Officer</strong><strong> </strong>professionals and gain first-hand experience of <strong>Press Officer</strong> problem-solving. The <strong>Press Officer</strong><strong> </strong> is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the <strong>Press Officer</strong><strong>, </strong>you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.</p>
<p>This <strong>Press Officer</strong><strong> </strong>will provide you with the latest information and updates of <strong>Press Officer</strong><strong>. </strong>It will keep you one step ahead of others and increase your chances of growth.</p>
<h3><strong>Why buy this Press Officer?</strong></h3>
<ol>
<li>Unlimited access to the course for forever</li>
<li><strong>Digital Certificate, Transcript, student ID</strong> all included in the price</li>
<li>Absolutely no hidden fees</li>
<li>Directly receive <strong>CPD </strong>accredited qualifications after course completion</li>
<li>Receive one to one assistance on every weekday from professionals</li>
<li>Immediately receive the PDF certificate after passing</li>
<li>Receive the original copies of your certificate and transcript on the next working day</li>
<li>Easily learn the skills and knowledge from the comfort of your home</li>
</ol>
<h3><strong>Certification</strong></h3>
<p>After studying the course materials of the <strong>Press Officer</strong> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</p>
<h3><strong>Who is this course for?</strong></h3>
<p>This <strong>Press Officer</strong><strong> </strong>does not require you to have any prior qualifications or experience. You can just enrol and start learning.</p>
<h3><strong>Prerequisites</strong></h3>
<p>This <strong>Press Officer</strong><strong> </strong>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</p>
<h3><strong>Career path</strong></h3>
<p>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This <strong>Press Officer</strong><strong> </strong>is a great way for you to gain multiple skills from the comfort of your home.</p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Press Officer</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Public Relations</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Concepts of Public Relations</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management and Organisation of Public Relations</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Public Relations Tactics and Research</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Major Fields of Public Relations Practice Part I</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Major Fields of Public Relations Practice Part II</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Social Media and PR</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Crisis management</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ethics &amp; Professionalism in Public Relations</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Online Course Marketing

Bar Professional Training Course (BPTC)

Close Protection Officer Training (CPO)

Trainers Course

Press Officer

<h1 style="color: rgb(228, 129, 37); text-align: center; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(228, 129, 37); text-align: center;">Conflict Resolution in Educational Institutions</h1><div style="color: rgb(52, 52, 52); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(52, 52, 52);"><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(52, 52, 52);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(52, 52, 52);">In educational institutions, conflicts can arise among students, between students and teachers, between teachers, and between administrators and staff. In this enjoyable TEFL Wonderland adventure, you will enhance your ability to identify, manage, and resolve conflicts in various settings. You will also learn effective strategies for creating an inclusive learning environment and promoting positive relationships.</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Participants:</strong></p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);">The course targets any professional who wants to enhance their ability to manage teams through identifying and resolving conflicts.</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Main Points:</strong></p><div data-initial-left="257.43876691874493px" data-initial-top="495.8989112434373px" style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><div tabindex="0" data-genially-id="61a9c825b367380d5c07db1b" fr-original-style="" style="box-sizing: border-box;"><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understanding the Types of Conflicts</li><li fr-original-style="" style="box-sizing: border-box;">Building and Managing Teams</li><li fr-original-style="" style="box-sizing: border-box;">The Role of Effective Communication in Avoiding and Resolving Conflicts</li><li fr-original-style="" style="box-sizing: border-box;">Negotiation Skills for Conflict Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Collaborative Problem-Solving, Compromising and Competing</li><li fr-original-style="" style="box-sizing: border-box;">Cultural Competence</li></ol></div></div><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Number of hours:</strong> 15 hours</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Number of territories:</strong>&nbsp;2 territories</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Number of checkpoints:</strong>&nbsp;2 checkpoints</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course access:</strong> 60 Days</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Passing the Course:</strong> Passing the 2 checkpoints and completing the course evaluation</p><form action="https://teflwonderland.com/product/teaching-young-learners/" method="post" enctype="multipart/form-data" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate:&nbsp;</strong>E-Certificate with Verification Number and QR Code</form><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why TEFL Wonderland:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style="color: var( --e-global-color-c9114aa );">Worldwide&nbsp;</span>Accreditation</li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Gamified Adventures</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Animated Videos</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Interactive Practice</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Personalized Tutor Support</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Learner Community</span></span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Audios for all written text</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Video Scripts</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">100% Online</span></li></ul>

TEFL Wonderland - Brilliant Minds

English Pronunciation

English Speaking

English Vocabulary

English

General English

Conflict Resolution in Educational Institutions

<h1 style="color: rgb(228, 129, 37); text-align: center; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(228, 129, 37); text-align: center;">Parent Handling Skills for Admin Staff Members</h1><div style="color: rgb(52, 52, 52); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(52, 52, 52);"><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(52, 52, 52);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(52, 52, 52);">Admin staff members who work in educational institutions may have to deal with parents or guardians of students. Handling these interactions in a positive and effective manner is important for building positive relationships with parents and ensuring a successful learning environment. In this learning adventure, you will be provided with effective strategies for enhancing your ability to interact with parents and handle difficult situations.</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Participants:</strong></p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);">The course targets any admin staff members who want to enhance their ability to interact with parents, solve problems and handle difficult situations.</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Main Points:</strong></p><div data-initial-left="257.43876691874493px" data-initial-top="495.8989112434373px" style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><div tabindex="0" data-genially-id="61a9c825b367380d5c07db1b" fr-original-style="" style="box-sizing: border-box;"><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Active Listening and Non-Verbal Cues</li><li fr-original-style="" style="box-sizing: border-box;">Understanding and Acknowledging Parent&rsquo;s Emotions</li><li fr-original-style="" style="box-sizing: border-box;">Strategies for Handling Difficult Conversations</li><li fr-original-style="" style="box-sizing: border-box;">How to Avoid Disputes</li><li fr-original-style="" style="box-sizing: border-box;">Effective Communication in Arguments and Disputes</li><li fr-original-style="" style="box-sizing: border-box;">Using Your Problem-Solving Skills</li><li fr-original-style="" style="box-sizing: border-box;">Setting Clear Boundaries</li><li fr-original-style="" style="box-sizing: border-box;">Cultural Intelligence in Dealing with Parents</li><li fr-original-style="" style="box-sizing: border-box;">Documenting Communications with Parents</li></ol></div></div><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Number of hours:</strong> 15 hours</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Number of territories:</strong>&nbsp;2 territories</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Number of checkpoints:</strong>&nbsp;2 checkpoints</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course access:</strong> 60 Days</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Passing the Course:</strong> Passing the 2 checkpoints and completing the course&nbsp;<span style="color: rgb(52, 52, 52); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(52, 52, 52);">evaluation</span></p><form action="https://teflwonderland.com/product/teaching-young-learners/" method="post" enctype="multipart/form-data" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate:&nbsp;</strong>E-Certificate with Verification Number and QR Code</form><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why TEFL Wonderland:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style="color: var( --e-global-color-c9114aa );">Worldwide&nbsp;</span>Accreditation</li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Gamified Adventures</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Animated Videos</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Interactive Practice</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Personalized Tutor Support</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Learner Community</span></span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Audios for all written text</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Video Scripts</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">100% Online</span></li></ul>

Parent Handling Skills for Admin Staff Members

<p><strong></strong><strong> Our Aim is Your Satisfaction.! Offer Ends Soon; Hurry Up!!</strong><strong></strong></p><p>Are you looking to improve your current abilities or make a career move? Our unique Challenging Behaviour course might help you get there! Expand your expertise with high-quality training - study the Challenging Behaviour course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Challenging Behaviour online training course.</p><p><strong>This Diploma in Challenging Behaviour at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development &amp; career progression more accessible than ever!<br /></strong></p><p>The Challenging Behaviour course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Challenging Behaviour course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Challenging Behaviour course.</p><p>This Challenging Behaviour training can help you to accomplish your ambitions and prepare you for a meaningful career. So, enrol on this Challenging Behaviour course today and gear up for excellence!</p><p><strong>Why Prefer This Challenging Behaviour Course? </strong></p><ul><li>Opportunity to earn a certificate endorsed by <strong>the Quality Licence Scheme</strong> and another certificate accredited by <strong>CPDQS </strong>after completing this Challenging Behaviour course.</li><li><strong>Get a free student ID </strong>card! (£10 postal charge will be applicable for international delivery)</li><li>Innovative and Engaging Content.</li><li>Free Assessments</li><li>24/7 Tutor Support.</li></ul> <p>Take a step toward a brighter future!</p><p><strong>*** Course Curriculum ***</strong></p><p>Here is the curriculum breakdown of the Challenging Behaviour course:</p><ul><li>Module 01: Understanding Pressure</li><li>Module 02: The Relationship Between Stress and Performance: The Inverted-U Theory</li><li>Module 03: Strategies to Cope with Pressure</li><li>Module 04: Introduction to Critical Thinking</li><li>Module 05: What Are the Critical Thinking Steps?</li><li>Module 06: Critical Thinking Strategies</li><li>Module 07: Problem-Solving Through Critical Thinking</li><li>Module 08: Stress in the Workplace</li><li>Module 09: Managing Stress at Work</li><li>Module 10: Personal Stress Management</li><li>Module 11: Communication During and After a Crisis</li><li>Module 12: Building a Crisis Resilient Workforce</li></ul><p><strong>Assessment Process</strong></p><p>After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%.</p><p>After passing the <strong>Diploma in Challenging Behaviour at QLS Level 4</strong> exam, you will be able to request a</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this Challenging Behaviour course. This course is open to everybody.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Challenging Behaviour course, you are to start your career or begin the next phase of your career.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>Diploma in Challenging Behaviour at QLS Level 4</h4>
        <p>
            Hard copy certificate -
            £99
        </p>
            <div><p>After successfully completing the <strong>Diploma in Challenging Behaviour at QLS Level 4 </strong>course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of -</p><ul><li><strong>99 GBP inside the UK</strong></li><li><strong>109 GBP (including postal fees) for international delivery</strong></li></ul><p><strong>CPD Accredited Certificate</strong></p><ul><li><strong>29 GBP</strong> for Printed Hardcopy Certificate inside the UK</li><li><strong>39 GBP</strong> for Printed Hardcopy Certificate outside the UK (international delivery)</li></ul></div>

                        </div>

Academy for Health and Fitness

Challenging Behaviour

<p><strong></strong><strong> Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! </strong><strong></strong></p><p><strong>Are you looking to improve your current abilities or make a career move? Our unique</strong><strong> Health &amp; Social Care Training - Reablement</strong><strong> course might help you get there! Expand your expertise with high-quality training - study the</strong><strong> Health &amp; Social Care Training - Reablement </strong><strong>course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the</strong><strong> Health &amp; Social Care Training - Reablement </strong><strong>online training course.</strong></p><p>The Health &amp; Social Care Training - Reablement course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Health &amp; Social Care Training - Reablement course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course.</p><p>This Health &amp; Social Care Training - Reablement training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence!</p><p><strong>Learning Outcomes of Health &amp; Social Care Training - Reablement</strong></p><ul><li>In-depth understanding of reablement</li><li>Learn excellent communication skills</li><li>Improve your independency skills</li><li>Learn how to prepare your meals</li><li>Learn how to face problems and solve them</li><li>Learn how to mix skill and supporting service</li><li>Learn how to make an appropriate strategy</li><li>Learn how to sum up your outcomes</li></ul><p><strong>Why Prefer Us? </strong></p><ul><li>Opportunity to earn a certificate accredited by <strong>CPDQS.</strong></li><li><strong>Get a free student ID </strong>card<strong>! </strong>(£10 postal charges will be applicable for international delivery)</li><li>Innovative and engaging content.</li><li>Free assessments</li><li>24/7 tutor support.</li></ul> <p>Take a step toward a brighter future!</p><p><strong>Skills You Will Gain</strong></p><ul><li>Psychological understanding</li><li>Self-confidence</li><li>Problem-solving</li><li>Assessment</li><li>Leadership</li><li>Motivating</li><li>Planning</li></ul><p><strong>*** Course Curriculum ***</strong></p><p>Here is the curriculum breakdown of the Health &amp; Social Care Training - Reablement course:</p><ul><li>Module 1: Introduction to Reablement</li><li>Module 2: Policy Context</li><li>Module 3: Guidance for Families and Carers</li><li>Module 4: Understanding Intermediate Care &amp; Reablement</li><li>Module 5: Guideline for Intermediate Care &amp; Reablement</li><li>Module 6: Required Culture Change</li><li>Module 7: The Importance of Goal-Setting in Reablement</li><li>Module 8: Skills Mix and Supporting Services</li><li>Module 9: Outcome Measurement - Features of a Successful Reablement</li><li>Module 10: Supporting People Living with Dementia</li><li>Module 11: Successfully Ending a Period of Reablement</li></ul><p><strong>Assessment Process</strong></p><p>Your skills and knowledge will be tested with an <strong>automated multiple-choice assessment</strong>. You will then receive instant results to let you know if you have successfully passed the Health &amp; Social Care Training - Reablement course. copies inside the UK for £29, and international students can purchase printed hard copies for £39.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this course, you are to start your career or begin the next phase of your career.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Accredited by CPDQS</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>Certificate Accredited by CPDQS</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div> <p>If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.</p> </div>

                        </div>

Health & Social Care Training - Reablement

<p>With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure.</p><p><strong>Key Topics to Be Covered</strong></p><ul><li>How to open and close a difficult conversation with a customer</li><li>Strategies for handling difficult customers and conversations</li><li>The art of active listening and responding</li><li>How to ask open and supportive questions</li><li>The tone of voice and body language techniques</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Learn how to start and close a difficult conversation successfully and with confidence</li><li>Understand how to use your body language to communicate with customers effectively</li><li>Enhance your communication skills to ask open and productive questions</li><li>Learn the art of active listening to be able to engage with the customer fully</li><li>Demonstrate knowledge of the rules regarding customer service etiquette</li><li>Build rapport through empathy and learn how to stay calm under pressure</li></ul> <p><strong>Skills You Will Gain</strong></p><ul><li>Customer service</li><li>Problem-solving</li><li>Communication</li><li>Stress Management</li></ul><p><strong>Why should you choose the Handling Difficult Customer course with Academy for Health &amp; Fitness?</strong></p><ul><li>Opportunity to earn a certificate accredited by<strong> CPD</strong> after completing this Handling Difficult Customer course</li><li><strong>Student ID</strong> card with amazing discounts - completely for <strong> FREE!</strong> (£10 postal charges will be applicable for international delivery)</li><li>Globally accepted standard structured lesson planning</li><li>Innovative and engaging contents and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete the Handling Difficult Customer program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Introduction</strong></p><p>Topics to be Covered:</p><ul><li>Introduction - Welcome from Alan Stevens</li></ul><p><strong>Difficult Conversations</strong></p><p>Topics to be Covered:</p><ul><li>Why Are Some Conversations Difficult?</li><li>Preparation</li><li>Set-Up and Room Layout</li><li>How to Start the Conversation</li><li>Active Listening and Responding</li><li>Ask Open and Supportive Questions</li><li>Focus on Facts, Not Personalities</li><li>Use of Tone and Body Language</li><li>Exploring Alternative Solutions</li><li>Handling Challenge</li><li>How to Close a Difficult Conversation</li></ul><p><strong>Conclusions</strong></p><p>Topics to be Covered:</p><ul><li>Summary - What We've Covered</li><li>Thank You and Next Steps</li></ul><p><strong>Assessment Process</strong></p><p>Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately.</p><p><strong>Showcase Your Accomplishment of New Skills: Get a Certification of Completion</strong></p><p>The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the <strong>CPD </strong>accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Is This Handling Difficult Customers </strong><strong>Course Right for You?</strong></p><p>This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.</p>
                        </div>

Handling Difficult Customers

London

ATL Autocad Training London

3D Modelling

Autodesk

3D Animation

3D & Animation

3D Design

3ds Max Basics Training Course

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Did you know that in the UK alone, there are over <strong>1.2 million job</strong> openings in the tech sector? And guess what? Coding skills are in high demand! But where do you even begin? This Coding Training Bundle is your one-stop shop to becoming a coding wizard, no matter your starting point.</p><p>Our <strong>Coding (Computer Programming, Python &amp; JavaScript)</strong> bundle equips you with the fundamental building blocks of coding, empowering you to build <strong>websites, automate tasks, and even create your own software</strong>. You'll master the fundamentals of web development with<strong> HTML, CSS, and JavaScript.</strong> Then, refine your knowledge of object-oriented programming with Python and C++, learning to build robust applications. Finally, solidify your understanding of JavaScript with a dedicated course.</p><p><strong>This Coding Bundle Contains 4 of Our Premium Courses for One Discounted Price:</strong></p><ul><li><strong></strong><strong> Course 01: </strong>Introduction to Coding With HTML, CSS, &amp; Javascript</li><li><strong></strong><strong> Course 03:</strong> Python Basic Programming for Absolute Beginners</li><li><strong></strong><strong> Course 02: </strong>C++ Programming for Absolute Beginners</li><li> <strong>Course 04:</strong> JavaScript Fundamentals</li></ul><p>Don't miss out on this opportunity to become a tech-savvy professional and unlock your true potential. Enrol today in this Coding course and start coding your way to success!</p><p><strong>Learning Outcomes of Coding: Computer Programming (Python)</strong></p><ul><li>Understand the basic building blocks of web development with HTML, CSS, and Javascript.</li><li>Grasp core Python programming concepts like variables, data types, loops, and functions.</li><li>Explore C++, a powerful language for game development and systems programming.</li><li>Solidify your understanding of Javascript, a cornerstone of web and mobile app development.</li><li>Gain the foundational knowledge to pursue further learning in various coding specializations.</li><li>Develop the problem-solving and analytical skills crucial for a successful coding career.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Coding: Computer Programming (Python)</li><li>Get a <strong>free student ID card</strong> with Coding: Computer Programming (Python) Training program (£10 postal charge will be applicable for international delivery)</li><li>The Coding: Computer Programming (Python) is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Coding: Computer Programming (Python) course materials</li><li>The Coding: Computer Programming (Python) comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Introduction to Coding With HTML, CSS, &amp; Javascript</strong></p><ul><li>Welcome</li><li>HTML 5</li><li>CSS 3</li><li>Bootstrap</li><li>Project 1 - Design A Landing Page</li><li>Project 2 - Business Website</li><li>Project 3 - Portfolio</li></ul><p><strong> Course 02: Python Basic Programming for Absolute Beginners</strong></p><ul><li>Section 01: Introduction</li><li>Section 02: Introduction To Python And Setting Up</li><li>Section 03: PythonBasic</li><li>Section 04: Python Strings</li><li>Section 05: Python Operators</li><li>Section 06: Python Sequences</li><li>Section 07: Python Statements</li><li>Section 08: Python Control Flow Statements</li><li>Section 09: Python Games For Beginners</li><li>Section 10: Python Functions</li><li>Section 11: Working With File Structure</li><li>Section 12: Regular Expressions</li><li>Section 13: PythonProject</li></ul><p><strong> Course 03: C++ Programming for Absolute Beginners</strong></p><ul><li>Section 01: Getting Started With C++</li><li>Section 02: Setting Up Local Development</li><li>Section 03: C++ Basics</li><li>Section 04: C++ Data Types</li><li>Section 05: C++ Operators</li><li>Section 06: C++ Strings</li><li>Section 07: C++ Decision Making</li><li>Section 08: C++ Control Flow Loops</li><li>Section 09: C++ Arrays</li><li>Section 10: C++ Functions<strong><br /></strong></li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: </strong><strong>Free </strong>(Previously it was £12.99*4 = £51)</li><li><strong>CPD Hard Copy Certificate: £29.99</strong></li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        160 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Tech enthusiasts</li><li>Creative minds</li><li>Problem solvers</li><li>Future coders</li><li>Career changers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise in this Coding bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Coding bundle will allow you to kickstart or take your career in the related sector to the next stage, such as:</p><ul><li>Web Developer</li><li>Software Engineer</li><li>Data Analyst</li><li>Mobile App Developer</li><li>Game Developer</li><li>Freelancer</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD QS Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD QS Accredited  Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>If you are an international student, you will be required to pay an additional fee of <strong>10 GBP</strong> for international delivery, and <strong>4.99 GBP</strong> for delivery within the UK, for each certificate</p></div>

                        </div>

Coding: Computer Programming (Python) with JavaScript Fundamentals - CPD Certified

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					<div><p>Possess impressive quantitative aptitude, excellent problem-solving ability, reasoning proficiency, and outstanding social intelligence with this Financial Business Analysis course. Learn how to identify areas for improvement and put them into practice by studying, analysing, and evaluating financial and accounting data.</p><p>This course provides strategies for improving a business's efficiency and profitability, as well as how to put those guidelines into action. You'll learn to evaluate the business model and finances and also contribute to enhancements in areas such as budgeting, operations, and management.</p><p>Through this course, you will get a comprehensive understanding of the concepts and applications of financial analysis in business. You'll be able to extract information from balance sheets and income statements, as well as understand how to properly interpret cash flow data and analyse profitability and revenue. You'll learn how to construct Financial Analysis and Valuation Worksheets and understand the use of EBITDA in credit analysis. You'll discover how to utilise Financial Ratio Analysis and how to maximise financial growth goals.</p><p>Join right now to secure a strong understanding of business financing!</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Acknowledge financial analysis and financial reporting.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Recognise the income statement and cash flow statement.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get a grasp of credit and equity analysis.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Understand ratio analysis.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn about the applications and limitations of EBITDA.</span>
									</li>
								<li>
											<span>
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										<span>Gain knowledge of profitability.</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
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										<span>You will receive a completion certificate upon completing the course.</span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
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										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
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			<h2> <b>Career Path</b></h2>		</div>
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										<span>Professionals in the finance sector.</span>
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										<span>Analysts</span>
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										<span>Expense Analyst</span>
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										<span>Finance Manager</span>
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										<span>Accountants</span>
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			<h2> <b>Requirements</b></h2>		</div>
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				<div>
				<div>
					<ul>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to a computer or digital device with internet connectivity.</span>
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			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Module 01: Introduction to Financial Analysis</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Financial Analysis</td><td><span>🕐 00:18:00</span></td>
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								<tr>
					<td colspan="4"><strong> Module 02: The Balance Sheet</strong></td>
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								<tr>
					<td>▶</td>
					<td>The Balance Sheet</td><td><span>🕐 00:29:00</span></td>
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								<tr>
					<td colspan="4"><strong> Module 03: The Income Statement</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Income Statement</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 04: The Cash Flow Statement</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Cash Flow Statement</td><td><span>🕐 00:25:00</span></td>
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								<tr>
					<td colspan="4"><strong> Module 05: Financial Reporting</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Financial Reporting</td><td><span>🕐 00:26:00</span></td>
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					<td colspan="4"><strong> Module 06: Analysing Profitability</strong></td>
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								<tr>
					<td>▶</td>
					<td>Analysing Profitability</td><td><span>🕐 00:22:00</span></td>
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					<td colspan="4"><strong> Module 07: The Applications and Limitations of EBITDA</strong></td>
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					<td>▶</td>
					<td>The Applications and Limitations of EBITDA</td><td><span>🕐 00:27:00</span></td>
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					<td colspan="4"><strong> Module 08: Credit Analysis</strong></td>
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					<td>▶</td>
					<td>Credit Analysis</td><td><span>🕐 00:32:00</span></td>
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					<td colspan="4"><strong> Module 09: Equity Analysis</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Equity Analysis</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 10: Ratio Analysis</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ratio Analysis</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam - Financial Business Analysis</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Financial Business Analysis</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam - Financial Business Analysis</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Financial Business Analysis</td><td><span>🕐 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Enhance your financial analysis skills in our comprehensive course. Learn to interpret financial statements, perform ratio analysis, and make informed business decisions.

Financial Business Analysis

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Certified Kanban System Design – KMP I - 24-26 September

Standard

Early Bird

<span style="color: rgb(11, 34, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(11, 34, 64);">Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Is this course accredited and recognised?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Yes, this course is fully approved by&nbsp;</span><a href="https://cpduk.co.uk/" target="_blank" style="color: var(--tw-prose-links); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--tw-prose-links);">CPD</a><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><figure style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><img src="https://www.intellelearn.com/storage/images/pages/C0icCtUqbmA2C7tNRUo83sIFRgRFFBCKbVOEyYNd.jpg" data-image="uo8h93eydh2q" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">How long will this course take me?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Roughly 1 hour. But you don&#39;t have to do it all in one go.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Who should take this course?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Anyone who wants to improve how they think and learn. There are no entry requirements.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Course Topics</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">We build our courses so that you&#39;re able to better retain what you learn. This course is divided into easy-to-follow interactive modules and includes a multiple-choice test at the end. The benefits of implementing a Structured Problem Solving approach include</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Team Building Ability</li><li fr-original-style="" style="box-sizing: border-box;">Team Approach to Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Structured and Proven Process</li><li fr-original-style="" style="box-sizing: border-box;">Permanent Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Improved Quality Performance</li><li fr-original-style="" style="box-sizing: border-box;">Financial Savings</li></ul><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Aims of the Training Course</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">By the end of this course you will be able to:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Understand the types of problems that can affect a business and the effect of unresolved problems on business performance</li><li fr-original-style="" style="box-sizing: border-box;">Describe the benefits of adopting a structured approach to team problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Enhanced understanding of the issues and a structured approach to generating better solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Define the techniques used to help identify, contain (if necessary) and resolve problems in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply the appropriate problem-solving technique</li></ul>

Intellelearn

Lean Awareness

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.


Structured Problem Solving

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>Overview<p>Understand problems and the creative problem solving processIdentify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctlyIdentify and use four different problem definition toolsWrite concrete problem statementsUse basic brainstorming tools to generate ideas for solutionsEvaluate potential solutions against criteria, including cost/benefit analysis and group votingPerform a final analysis to select a solutionUnderstand the roles that fact and intuition play in selecting a solutionUnderstand the need to refine the shortlist and redefine itUnderstand how to identify the tasks and resources necessary to implement solutionsEvaluate and adapt solutions to reality</p><p>This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, &amp; analyzing data will be covered during class.<br /></p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li></ul><h4>The Problem Solving Method</h4><ul><li>What is a Problem?</li><li>What is Creative Problem Solving?</li><li>What are the Steps in the Creative Solving Process?</li><li>Case Study</li><li>Module Two: Review Questions</li></ul><h4>Information Gathering</h4><ul><li>Understanding Types of Information</li><li>Identifying Key Questions</li><li>Methods of Gathering Information</li><li>Case Study</li><li>Module Three: Review Questions</li></ul><h4>Problem Definition</h4><ul><li>Defining the Problem</li><li>Determining Where the Problem Originated</li><li>Defining the Present State and the Desired State</li><li>Stating and Restating the Problem</li><li>Analyzing the Problem</li><li>Writing the Problem Statement</li><li>Case Study</li><li>Module Four: Review Questions</li></ul><h4>Preparing for Brainstorming</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (I)</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (II)</h4><ul><li>The Morphological Matrix</li><li>The Six Thinking Hats</li><li>The Blink Method</li><li>Case Study</li><li>Module Seven: Review Questions</li></ul><h4>Analyzing Solutions</h4><ul><li>Developing Criteria</li><li>Analyzing Wants and Needs</li><li>Using Cost/Benefit Analysis</li><li>Case Study</li><li>Module Eight: Review Questions</li></ul><h4>Selecting a Solution</h4><ul><li>Doing a Final Analysis</li><li>Paired Comparison Analysis</li><li>Analyzing Potential Problems</li><li>Case Study</li><li>Module Nine: Review Questions</li></ul><h4>Planning Your Next Steps</h4><ul><li>Identifying Tasks</li><li>Identifying Resources</li><li>Implementing, Evaluating, and Adapting</li><li>Case Study</li><li>Module Ten: Review Questions</li></ul><h4>Creating a Performance Plan</h4><ul><li>Planning the Follow-Up Meeting</li><li>Celebrating Successes</li><li>Identifying Improvements</li><li>Case Study</li><li>Module Eleven: Review Questions</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Lessons Learned</li></ul></div>

Nexus Human

Creative Thinking

Problem Solving

8D Problem Solving

Creative Design

Creativity

Creativity & Innovation

Creative Problem Solving

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the estimated salary for a Customer Service Advisor typically ranges from &pound;18,000 to &pound;25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply defusing techniques in Customer Service interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Employ proactive strategies in Customer Service management.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise problem-solving methods to enhance Customer Service.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in brainstorming for effective Customer Service solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Channel customer anger through Customer Service skills.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defusing Techniques: </strong>Master seven distinct defusing techniques to elevate your Customer Service aptitude.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Proactive Customer Management: </strong>Implement proactive management strategies to optimise Customer Service outcomes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Problem-solving &amp; Decision-making: </strong>Integrate critical problem-solving and decision-making methods into your Customer Service approach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming &amp; Reverse Brainstorming: </strong>Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Anger Channelling: </strong>Apply the art of anger channelling to maintain and improve Customer Service standards.</p><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

                        </div>

Empower UK Employment Training

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

<p>Utilize the four stages of problem-solving and discover what characteristics you need to consider when solving a problem. What is the difference between a problem and dilemma? We will demonstrate how you can verify that your problem has been resolved by evaluation and questions.</p><h3>Learning Objectives</h3><p>Apply effective problem SOLVERâ¢ behaviors and attitudes, Implement the four stages of a systematic problem-solving process, Utilize 10 creative problem-solving techniques</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Problem Solving: Four Stages of Creative Problem Solving

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

<section>
<div>
<p>We can coach you in your use of Solution Circles, Insights and Solution Circles and Circle of Adults.</p><p>These are in-depth processes that support professional teams to problem solve together around a young person presenting with complex social, emotional and behavioural needs. </p><p>These reflective problem solving processes differs from other person centred planning processes in that the child and family are not present. These processes are for stuck teams trying to figure out issues where they need to be very honest with each other, share their emotions, state their greatest fears and struggles in a safe situation. Whilst it is good practice to let a family know that they are being talked about in a meeting - they need to know that this is the professionals <em>sorting themselves</em> out for their benefit and not a time for them to participate. If they insist on being present then talk to us about our emerging Family Circles work.</p><p>These innovative processes enable adults involved in working with the young person to reflect and hypothesise about this young person's needs. This leads to joint problem-solving around ways forward to support this young person in their educational setting.</p><p>Circle of Adults uses a structured process and graphic facilitation to guide staff through a set of key questions to reach a deeper understanding of a young person's behaviour and needs. This deeper understanding is used to generate new strategies for the team's work with the young person.</p><p><br /></p><p>Examples of feedback from staff who have attended the sessions include:</p><p> </p><p><em>The session was very helpful in planning ways forward and empowered for staff (Headteacher of a Devon primary school)</em></p><p><em>It is the first time that we have shared how this behaviour impacts on us and it's good to know how we can support each other (Devon primary school teacher)</em></p><p><em>Brilliant! Getting staff to agree and adhere to common strategies is the key to success (Teacher in specialist provision in Torbay)</em></p><p><br /></p>
</div>
</section>

Inclusive Solutions

We will your support your facilitation skills when learning Circle of Adults, Solution Circles and Insights and Solution Circles

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour and Relationships
<br fr-original-style="" style="box-sizing: border-box;">Visioning and Problem Solving</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;The question is not should they be here anymore. Now it&rsquo;s how can we figure out how best to include them?&rsquo;</p></blockquote><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">We will introduce participants to a range of powerful effective approaches for them to choose from back in their own workplaces.</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">A great day &ndash; going away buzzing with ideas</p></blockquote><p fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/RrpI3FCcJBg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p><blockquote fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Excellent!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Inspirational!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Informative!</p></blockquote><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding problem solving around inclusion in mainstream settings</li><li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues</li><li fr-original-style="" style="box-sizing: border-box;">Learn new problem solving processes</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support teams</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community workers and carers</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we work out how to include this child best?</li><li fr-original-style="" style="box-sizing: border-box;">Is there a more structured way to run this meeting?</li><li fr-original-style="" style="box-sizing: border-box;">Can we explore the emotional impact the person is having on us and still agree strategies?</li><li fr-original-style="" style="box-sizing: border-box;">How can I get unstuck from this problem?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The day will cover:</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Solution Circles</li><li fr-original-style="" style="box-sizing: border-box;">Solution Focused approaches</li><li fr-original-style="" style="box-sizing: border-box;">Synectics &ndash; using analogies and out of the box creativity</li><li fr-original-style="" style="box-sizing: border-box;">Circles of Adults</li><li fr-original-style="" style="box-sizing: border-box;">Using Imagination to solve problems</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/circles-of-adults/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">CIRCLES OF ADULTS</a></p>

PROBLEM SOLVING TOOLS AND TECHNIQUES

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<p style="color: rgb(80, 54, 89); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(80, 54, 89);">This practical course is perfect if you are overwhelmed by options and have difficulty making decisions. Our trainers bring useful tools and techniques to the rescue, making problem solving and decision making a breeze.</p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Different ways to define and analyse problems</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Is the problem ours to solve?</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Being clear about solutions &ndash; Would Like, Want and Must-Have</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Using brainstorming, problem solving and creative thinking techniques</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Evaluate all the options using simple criteria</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Information overload and how to avoid it</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Decision making techniques</li></ul><div fr-original-style="" style="box-sizing: border-box;">4 weeks - 1 session a week (3hrs live online)</div><h2 style="color: rgb(35, 73, 109); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 73, 109);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course is also available as in-house training at a fixed cost for up to 12 delegates.&nbsp;</span><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Email us&nbsp;for more information. <a href="mailto:admin@sterlingtraining.org" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">admin@sterlingtraining.org</a>.uk</span></h2>

Sterling Training

Tools and techniques to make solving problems and decision-making a breeze!

Problem Solving and Decision Making

<div><div id="commonContent"><h3>Overview</h3><p>With the ever-increasing demand for Problem Solving in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Problem Solving  may be.</p><p>Learning about Problem Solving  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Problem Solving . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Problem Solving  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</p><p>The self-paced online learning methodology by compete high in this Problem Solving  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</p><p>Instead of searching for hours, enrol right away on this Problem Solving  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</p><h3>Who is this course for?</h3><p>While we refrain from discouraging anyone wanting to do this Problem Solving  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</p><ol><li>Anyone looking for the basics of Problem Solving ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Problem Solving ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Problem Solving , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3><p>This Problem Solving  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - The Creative Problem Solving and Decision Making</h4><div><div><ul><li><div>
<span></span><h5>
The Creative Problem Solving and Decision Making</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - The Problem Solving Model</h4><div><div><ul><li><div>
<span></span><h5>
The Problem Solving Model</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - Problem Solving Tools and Techniques</h4><div><div><ul><li><div>
<span></span><h5>
Problem Solving Tools and Techniques</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - Making Good Decisions</h4><div><div><ul><li><div>
<span></span><h5>
Making Good Decisions</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Developing Critical Thinking Skills</h4><div><div><ul><li><div>
<span></span><h5>
Developing Critical Thinking Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Understanding Creativity and Innovation</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Creativity and Innovation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - Creativity and Innovation in Business</h4><div><div><ul><li><div>
<span></span><h5>
Creativity and Innovation in Business</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Individual and Group Techniques for Creativity</h4><div><div><ul><li><div>
<span></span><h5>
Individual and Group Techniques for Creativity</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

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