Name: 200 Common English Idioms and Phrases
Price: 12 GBP
Availability: InStock

London

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">(9-10yrs) Ballet develops posture, strength, musicality and grace. Each dancer is unique and each body is unique and we teach the children to work within ones own body. Our Ballet classes include some set structured technical work from the Imperial Society of Teachers of Dance syllabus, along with some creative movement. All children have the opportunity to take ISTD Ballet exams when they are ready to be entered.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">TRIAL BOOKINGS: Of course you are welcome to watch the trial class but following the trial, WhizzDancers are expected to be independent in the room.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">TERM BOOKINGS: You are welcome to watch the first class but following this your WhizzDancer will be expected to go in the class independently. You will be expected to provide full uniform. Details will be sent following.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have lots of opportunities ahead for your WhizzDancer including exams and shows. We look forward to meeting them in the studio :)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upstairs&nbsp;Dance Studio</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please bring:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Comfortable clothes to move in (no zips or demin)</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- A teddy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- No ballet shoes required for the trial</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please contact <a href="mailto:info@whizzdance.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; text-decoration: inherit; cursor: pointer;">info@whizzdance.com</a>&nbsp;for more information on how to book your free trial.&nbsp;</p>

Whizzdance

Fitness Dance

Children's Gymnastics

Children's Dance

Children's Ballet

Dancefit

Ballet

Standard 2 Ballet

General Admission

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">(8-10yrs) Tap uses a different skill set to Ballet and Jazz as the emphasise is on creating rhythm and sound using footwork. Due to the nature of Tap, the physicality of the work is mainly focused on the legs, hips, knees and ankles and of course those tapping feet! Tap teaches a great sense of rhythm, timing and musical awareness.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">TRIAL BOOKINGS: Of course you are welcome to watch the trial class but following the trial, WhizzDancers are expected to be independent in the room.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">TERM BOOKINGS: You are welcome to watch the first class but following this your WhizzDancer will be expected to go in the class independently. You will be expected to provide full uniform. Details will be sent following.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have lots of opportunities ahead for your WhizzDancer including exams and shows. We look forward to meeting them in the studio :)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Downstairs&nbsp;Dance Studio</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please bring:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Comfortable clothes to move in (no zips or demin)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- No ballet shoes required for the trial</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please contact <a href="mailto:info@whizzdance.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; text-decoration: inherit; cursor: pointer;">info@whizzdance.com</a>&nbsp;for more information on how to book your free trial.&nbsp;</p>

Tap Dance

Grade 1 Tap

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">(5-8yrs) Using a range of music from the latest pop songs to great musical theatre songs (old and new!) JazzPops offers a range of dance throughout the term with a dash of some musical games. Combined with an introduction to Tap class, incorporating the work of the ISTD Primary Class along with some toe tapping and super fun stomping choreography!&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">TRIAL BOOKINGS: Of course you are welcome to watch the trial class but following the trial, WhizzDancers are expected to be independent in the room.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">TERM BOOKINGS: You are welcome to watch the first class but following this your WhizzDancer will be expected to go in the class independently. You will be expected to provide full uniform. Details will be sent following.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have lots of opportunities ahead for your WhizzDancer including exams and shows. We look forward to meeting them in the studio :)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Downstairs&nbsp;Dance Studio</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please bring:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Comfortable clothes to move in (no zips or demin)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- No ballet shoes required for the trial</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please contact <a href="mailto:info@whizzdance.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; text-decoration: inherit; cursor: pointer;">info@whizzdance.com</a>&nbsp;for more information on how to book your free trial.&nbsp;</p>

Jazz and Tap combo

Bromley

London 

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">(5-7yrs) The syllabus is based on the ISTD grade however we do also incorporate an imaginative playful approach to the work to keep the Ballet fun. As well as using a range of music from the latest pop songs to great musical theatre songs (old and new!) JazzPops offers a range of dance throughout the term with a dash of some musical games</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">TRIAL BOOKINGS: Of course you are welcome to watch the trial class but following the trial, WhizzDancers are expected to be independent in the room.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">TERM BOOKINGS: You are welcome to watch the first class but following this your WhizzDancer will be expected to go in the class independently. You will be expected to provide full uniform. Details will be sent following.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have lots of opportunities ahead for your WhizzDancer including exams and shows. We look forward to meeting them in the studio :)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upstairs Dance Studio</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please bring:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Comfortable clothes to move in (no zips or demin)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- No ballet shoes required for the trial</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please contact <a href="mailto:info@whizzdance.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; text-decoration: inherit; cursor: pointer;">info@whizzdance.com</a>&nbsp;for more information on how to book your free trial.&nbsp;</p>

Pre Primary Ballet and Jazz

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">(6-7yrs) The syllabus is based on the ISTD grade however we do also incorporate an imaginative playful approach to the work to keep the Ballet fun. All technique can be boring and we don&#39;t want that!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">TRIAL BOOKINGS: Of course you are welcome to watch the trial class but following the trial, WhizzDancers are expected to be independent in the room.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">TERM BOOKINGS: You are welcome to watch the first class but following this your WhizzDancer will be expected to go in the class independently. You will be expected to provide full uniform. Details will be sent following.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have lots of opportunities ahead for your WhizzDancer including exams and shows. We look forward to meeting them in the studio :)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Downstairs Dance Studio (Stage)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please bring:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Comfortable clothes to move in (no zips or demin)</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- A teddy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- No ballet shoes required for the trial</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please contact <a href="mailto:info@whizzdance.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; text-decoration: inherit; cursor: pointer;">info@whizzdance.com</a>&nbsp;for more information on how to book your free trial.&nbsp;</p>

Standard Primary Ballet

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			<blockquote>
<h4><b>Provide your Customers with the Service that will leave a lasting impression</b></h4>
</blockquote>
<p><span>Are you struggling to communicate with your customer? Not able to grab their attention? Take </span><span>this course to learn how to interact with customers so they don't cut you off in mid sentence.</span></p>
<p><span>The best customer service representatives are genuinely excited to help customers. You will have to be patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. You will have to be confident at troubleshooting and investigate if you don't have enough information to resolve customer complaints. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth.</span></p>
<p><span>This course comprises of multiple units, all designed to improve your communication skills with </span><span>a customer. Enhance your skills of interaction and calm down a customer with ease who isn't </span><span>willing to admit his mistakes.</span></p>
<h3><b>Course Highlights</b></h3>
<p><b>Extended Diploma in Customer Service</b> is an award winning and the best selling <b></b> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</p>
<p>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed <strong>Extended Diploma in Customer Service</strong> into <b>several</b> modules for teaching you everything you need to become successful in this profession.</p>
<p>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just <b>20/30</b> hours and it is also possible to study at your own pace.</p>
<p>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</p>
<p>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</p>
<h3><b>Why You Should Choose</b><b> Extended Diploma in Customer Service</b></h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<ul>
<li>Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting.</li>
</ul>
<p><b>Extended Diploma in Customer Service </b>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Extended Diploma in Customer Service</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.</p><table>				<tbody><tr>
					<td colspan="4"> Basics of Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service Skills Training Templates</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service &amp; Retention Checklist</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service Checklist</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Providing Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>First Lesson</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Second Lesson</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Third Lesson</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fourth Lesson</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fifth Lesson</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Telephone Etiquette</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Aspects of Phone Etiquette</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Using Proper Phone Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Eliminate Phone Distractions</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Inbound Calls</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Outbound Calls</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Handling Rude or Angry Callers</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Handling Interoffice Calls</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Handling Voicemail Messages</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Methods of Training Employees</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Correcting Poor Telephone Etiquette</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Extended Diploma in Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Extended Diploma in Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
				</tbody></table>

iStudy UK

Online Course Marketing

Customer Service

Certificate in Further Education & Training (Cert Ed)

Service Design Courses (SDC)

Professional Skills Course (PSC)

Diploma in Professional Studies (DPS)

Extended Diploma in Customer Service

<p><span>Receptionist jobs near me is one of the most searched jobs in the job listing sites. In the fast-paced corporate world of London, a corporate receptionist is a beacon of professionalism and efficiency. Imagine being the first point of contact, the welcoming face that sets the tone for esteemed businesses. Corporate receptionist jobs in London offer an exciting blend of challenges and opportunities, where every interaction is a chance to make a lasting impression. From managing phone calls to orchestrating travel arrangements, the responsibilities are diverse, making this career path both dynamic and rewarding.</span></p>
<p><span>Stepping into the shoes of a corporate receptionist means embracing a multifaceted role encompassing various modules. From mastering business telephone etiquette to efficiently managing mail services, each course module equips learners with essential skills tailored for success in this field. Whether representing your boss and company with finesse or honing impeccable communication skills, the journey of becoming a corporate receptionist in London is filled with growth and development.</span></p>
<p><span>Corporate receptionist vacancies are not just about answering calls or scheduling meetings; they are about embodying the essence of professionalism and organisational prowess. Through this course, learners delve into the intricacies of time management, customer service, and effective planning, ensuring they are well-prepared to navigate the demands of the corporate world. Joining this course isn't just about securing a job; it's about embarking on a journey towards becoming an indispensable asset in corporate reception and administration.</span></p>
<h4><strong><span>Learning Outcomes:</span></strong></h4>
<ol>
<li><span>Master business telephone skills for effective communication.</span></li>
<li><span>Develop proficiency in representing both boss and company with professionalism.</span></li>
<li><span>Acquire knowledge in managing mail services and shipping efficiently.</span></li>
<li><span>Demonstrate expertise in organising meetings, conferences, and travel arrangements.</span></li>
<li><span>Cultivate essential skills in time management, record-keeping, and customer service.</span></li>
</ol>
<h3><strong>Why buy this Corporate Receptionist course?</strong></h3>
<ol>
<li><span>Unlimited access to the course for a lifetime.</span></li>
<li><span>Opportunity to earn a certificate accredited by the </span><strong><span>CPD Quality Standards</span></strong><span> and </span><strong><span>CIQ </span></strong><span>after completing this course.</span></li>
<li><span>Structured lesson planning in line with industry standards.</span></li>
<li><span>Immerse yourself in innovative and captivating course materials and activities.</span></li>
<li><span>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</span></li>
<li><span>Flexibility to complete the Course at your own pace, on your own schedule.</span></li>
<li><span>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</span></li>
<li><span>Unlock career resources for CV improvement, interview readiness, and job success.</span></li>
</ol>
<h3><strong>Certification</strong></h3>
<p>After studying the course materials of the <strong>Corporate Receptionist</strong> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</p>
<h3><strong>Who is this Corporate Receptionist course for?</strong></h3>
<ul>
<li><span>Individuals seeking corporate receptionist jobs in London.</span></li>
<li><span>Aspiring receptionists interested in honing their skills.</span></li>
<li><span>Professionals aiming to enhance their administrative capabilities.</span></li>
<li><span>Graduates looking to enter the corporate world.</span></li>
<li><span>Anyone interested in pursuing a career in customer-facing roles.</span></li>
</ul>
<h3><strong>Prerequisites</strong></h3>
<p>This <strong>Corporate Receptionist </strong>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</p>
<h3><strong>Career path</strong></h3>
<ul>
<li><strong><span>Corporate Receptionist:</span></strong><span> £20,000 - £25,000 per annum</span></li>
<li><strong><span>Dental Receptionist Jobs:</span></strong><span> £21,000 - £27,000 per annum</span></li>
<li><strong><span>Hotel Receptionist:</span></strong><span> £18,000 - £23,000 per annum</span></li>
<li><strong><span>Vet Receptionist Jobs:</span></strong><span> £19,000 - £24,000 per annum</span></li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Reception and Receptionist</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Reception and Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Business Telephone Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Telephone Skills</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Representing Your Boss and Company</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Representing Your Boss and Company</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Mail Services and Shipping </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mail Services and Shipping</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Travel Arrangements</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Travel Arrangements</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Organising Meeting and Conferences</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organising Meeting and Conferences</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Time Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Time Management</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Record Keeping and Filing Systems</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Record Keeping and Filing Systems</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Business Writing Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Writing Skills</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Communication Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Effective Planning and Scheduling</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Planning and Scheduling</td>
					<td> </td>
					<td><span><i></i> 00:39:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Invoicing/Petty Cash</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Invoicing/Petty Cash</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Secretarial & PA

Medical Receptionist

Office Skills

Receptionist

Hotel Receptionist

Corporate Receptionist

Harpenden

<p>Take your sales people from average to high performance. Motivate and develop experienced sales professionals with some new insights and learning.</p><p>Applying NLP principles, techniques and models, this workshop will introduce the core attitudes and behaviours that differentiate the excellent sales person from the average one.</p>The programme will help participants:<ul><li>Understand and adopt the mindset and beliefs needed for sales excellence</li><li>Build rapport and connect with buyers at a deeper and more personal level</li><li>Recognise some of the thinking and language patterns that make each individual unique</li><li>Ask powerful questions to further understand the unique world of the individual and how they make decisions</li><li>Apply tools and techniques to empathise with clients - seeing things from their perspectives</li><li>Tailor their sales approach to the individual buyer's style, and talk in their language</li><li>Influence with integrity and sell to organisations and individuals successfully</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>Aims and objectives of the programme</li><li>Personal introductions and objectives</li><li>Workshop overview</li></ul> <h3>2 An introduction to NLP and sales excellence with NLP</h3><ul><li>An overview of NLP and applying it to selling</li><li>The pillars of NLP</li><li>The NLP model of communication</li><li>The difference that makes the difference</li></ul> <h3>3 Building enhanced rapport</h3><ul><li>Defining rapport and why it is important when selling</li><li>Going beyond the initial small talk</li><li>Building relationships with individual decision-makers</li><li>Matching and mirroring</li><li>Levels of rapport</li></ul> <h3>4 Understanding the buyer's personal buying map</h3><ul><li>How we take in, filter and process information</li><li>How we judge others based on our own experiences of the world</li><li>The different ways in which we communicate when selling</li><li>Recognising and understanding the language and thinking patterns of others</li><li>Adapting your sales communication style to different buyers</li></ul> <h3>5 Making sense of the buying process</h3><ul><li>How we filter information through our senses</li><li>Understanding how we see, hear and experience the world</li><li>Visual, auditory and kinaesthetic buyers</li><li>Listening for key insights</li><li>What different buyers want from you to help them to buy</li><li>Applying sensory awareness to the sales process</li></ul> <h3>6 Successful sales mindset</h3><ul><li>The connection between thoughts and actions</li><li>The sales beliefs of excellence</li><li>Identifying negative thoughts and beliefs that are holding you back</li><li>How to change your mindset</li><li>Adopting the sales beliefs of excellence</li></ul> <h3>7 Powerful questions</h3><ul><li>Reviewing and honing your questioning skills</li><li>Understanding the questions that great sales people ask</li><li>Avoiding assumptions</li><li>Clean language questions</li><li>Getting to the bottom of it - precision questions</li><li>Turbo-charging how you qualify</li></ul> <h3>8 Influencing with integrity</h3><ul><li>Understanding empathy</li><li>Stepping into the buyer's shoes</li><li>Speaking the buyer's language</li><li>Tailoring your sales approach to the individual</li><li>Match, pace, lead - how to take your buyer with you</li></ul> <h3>9 Putting it all together</h3><ul><li>Personal learning summary and action plans</li></ul> 


                </section>

The In House Training Company

Coaching Skills

Professional Selling Skills (PSS)

Neuro-Linguistic Programming (NLP)

NLP Practitioner

Influencing Skills

Presentation Skills

Selling with NLP (In-House)

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			<h2>Overview
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					<p><span>This comprehensive course on <strong>200 Common English Idioms and Phrases</strong></span><span> will deepen your understanding on this topic.</span></p><p><span>After successful completion of this course you can acquire the required skills in this sector. This <strong>200 Common English Idioms and Phrases</strong></span><span> comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.</span></p><p><span>So enrol in this course today to fast track your career ladder.</span></p>					</div>
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					<p>You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.</p>					</div>
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			<h2>Who is This course for?</h2>		</div>
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					<p><span>There is no experience or previous qualifications required for enrolment on this <strong>200 Common English Idioms and Phrases</strong></span><span>. It is available to all students, of all academic backgrounds.</span></p>					</div>
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			<h2>Requirements</h2>		</div>
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					<p><span>Our <strong>200 Common English Idioms and Phrases </strong>course</span><span> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</span></p><p><span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></p>					</div>
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			<h2>Career Path</h2>		</div>
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					<p><span>Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</span></p>					</div>
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						</div>
					</div> <h3>Course Curriculum</h3><div><p>12 sections • 202 lectures • 06:41:00 total length</p></div><div><div><div><div><div><div><div><p>•Introduction: 00:02:00</p></div><div><div><p>•What are Idioms and Why We Must Learn Them?: 00:01:00</p></div><div><div><p>•More about this Course: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Shoot Yourself in the Foot: 00:02:00</p></div><div><div><p>•My Lips are Sealed: 00:02:00</p></div><div><div><p>•Hit the Nail on the Head: 00:02:00</p></div><div><div><p>•Tighten Someone's Belt: 00:02:00</p></div><div><div><p>•Frog in Throat: 00:02:00</p></div><div><div><p>•Slip Someone's Mind: 00:02:00</p></div><div><div><p>•Lose Someone's Face: 00:02:00</p></div><div><div><p>•Come Rain or Shine: 00:02:00</p></div><div><div><p>•Turn Yourself in: 00:02:00</p></div><div><div><p>•Cost an Arm and Leg: 00:02:00</p></div><div><div><p>•Homie: 00:02:00</p></div><div><div><p>•Give Someone a Cold Shoulder: 00:02:00</p></div><div><div><p>•Have an Egg on Someone's Face: 00:02:00</p></div><div><div><p>•Get Butterfly in Someone's Stomach: 00:02:00</p></div><div><div><p>•Throw Someone's Money around: 00:02:00</p></div><div><div><p>•Play Innocent: 00:02:00</p></div><div><div><p>•Turn Someone's Stomach: 00:02:00</p></div><div><div><p>•Not Cut out for Something: 00:02:00</p></div><div><div><p>•Kick Someone out: 00:02:00</p></div><div><div><p>•To Put the Blame on Someone: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Hands Off: 00:02:00</p></div><div><div><p>•Pass Away: 00:02:00</p></div><div><div><p>•Cut the Deal: 00:02:00</p></div><div><div><p>•For My Money: 00:02:00</p></div><div><div><p>•Burn Your Bridges: 00:02:00</p></div><div><div><p>•Come in Handy: 00:02:00</p></div><div><div><p>•Come at Price: 00:02:00</p></div><div><div><p>•In a Broad Daylight: 00:02:00</p></div><div><div><p>•In the Mood to do Something: 00:02:00</p></div><div><div><p>•In a Jiffy: 00:02:00</p></div><div><div><p>•In so Many Words: 00:02:00</p></div><div><div><p>•Put Your Mind to It: 00:02:00</p></div><div><div><p>•Joking Apart , Joking Aside: 00:02:00</p></div><div><div><p>•In Your Dreams: 00:02:00</p></div><div><div><p>•Green with Envy: 00:02:00</p></div><div><div><p>•Overstep the Line: 00:02:00</p></div><div><div><p>•Have a Craving for Something: 00:02:00</p></div><div><div><p>•Red Herring: 00:02:00</p></div><div><div><p>•Brush Up on Something: 00:02:00</p></div><div><div><p>•Clown Around: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Top Banana: 00:02:00</p></div><div><div><p>•Work Like a Dog: 00:02:00</p></div><div><div><p>•Mouse Potato: 00:02:00</p></div><div><div><p>•Teeny-Weeny: 00:02:00</p></div><div><div><p>•Take Time Off: 00:02:00</p></div><div><div><p>•On the Eleventh Hour: 00:02:00</p></div><div><div><p>•How Dare You: 00:02:00</p></div><div><div><p>•Hush-Hush: 00:02:00</p></div><div><div><p>•Over Someone's Head: 00:02:00</p></div><div><div><p>•Not Lift a Finger: 00:02:00</p></div><div><div><p>•Fall Behind: 00:02:00</p></div><div><div><p>•Make a Fuss: 00:02:00</p></div><div><div><p>•That's no Excuse: 00:02:00</p></div><div><div><p>•Fender-Bender: 00:02:00</p></div><div><div><p>•Scare Someone to Death: 00:02:00</p></div><div><div><p>•Come Down to Earth: 00:02:00</p></div><div><div><p>•Nothing between the Ears: 00:02:00</p></div><div><div><p>•Lay an Egg: 00:02:00</p></div><div><div><p>•Feel Like a Million Dollars: 00:02:00</p></div><div><div><p>•I wasn't Born Yesterday: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Peanut Money: 00:02:00</p></div><div><div><p>•Run Into: 00:02:00</p></div><div><div><p>•I'll Eat My Hat: 00:02:00</p></div><div><div><p>•Sing Like a Bird: 00:02:00</p></div><div><div><p>•Black Out: 00:02:00</p></div><div><div><p>•On Tip of Someone's Tongue: 00:02:00</p></div><div><div><p>•Time Flies: 00:02:00</p></div><div><div><p>•Tie the Knot: 00:02:00</p></div><div><div><p>•Something Sucks: 00:02:00</p></div><div><div><p>•Step on It: 00:02:00</p></div><div><div><p>•Creep by: 00:02:00</p></div><div><div><p>•Pull Someone's Leg: 00:02:00</p></div><div><div><p>•A Pain in the Neck: 00:02:00</p></div><div><div><p>•Out of the Blue: 00:02:00</p></div><div><div><p>•Off-Color Jokes: 00:02:00</p></div><div><div><p>•Heart in the Right Place: 00:02:00</p></div><div><div><p>•Hush Money: 00:02:00</p></div><div><div><p>•Chicken Out: 00:02:00</p></div><div><div><p>•Fill Someone's Shoes: 00:02:00</p></div><div><div><p>•Cut it Out: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•To be Off ( food ): 00:02:00</p></div><div><div><p>•Make Up ( story ): 00:02:00</p></div><div><div><p>•Soak Up: 00:02:00</p></div><div><div><p>•Make up for someone or something: 00:02:00</p></div><div><div><p>•Own Up: 00:02:00</p></div><div><div><p>•To be Taken Aback: 00:02:00</p></div><div><div><p>•Break Down: 00:02:00</p></div><div><div><p>•Hit Below the Belt: 00:02:00</p></div><div><div><p>•Get Carried Away: 00:02:00</p></div><div><div><p>•Make Ends Meet: 00:02:00</p></div><div><div><p>•look Down on Someone: 00:02:00</p></div><div><div><p>•Drop Off: 00:02:00</p></div><div><div><p>•All-Nighter: 00:02:00</p></div><div><div><p>•At the End of Your Rope: 00:02:00</p></div><div><div><p>•Basket Case: 00:02:00</p></div><div><div><p>•Cold Feet: 00:02:00</p></div><div><div><p>•Sell Someone Short: 00:02:00</p></div><div><div><p>•Go Bananas: 00:02:00</p></div><div><div><p>•Copycat: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Jump Ship: 00:02:00</p></div><div><div><p>•Know-it-All: 00:02:00</p></div><div><div><p>•No-Brainer: 00:02:00</p></div><div><div><p>•To Mess Up with Someone: 00:02:00</p></div><div><div><p>•Knock on the Wood: 00:02:00</p></div><div><div><p>•If I Get my Hands on You: 00:02:00</p></div><div><div><p>•Come Clean: 00:02:00</p></div><div><div><p>•Have a Lot in Plate: 00:02:00</p></div><div><div><p>•It's Between to Our Ears: 00:02:00</p></div><div><div><p>•What a Mess: 00:02:00</p></div><div><div><p>•I'm All Eyes: 00:02:00</p></div><div><div><p>•To Have a Lot in Common: 00:02:00</p></div><div><div><p>•Go Dutch: 00:02:00</p></div><div><div><p>•Eye- Catching: 00:02:00</p></div><div><div><p>•Take Your Time: 00:02:00</p></div><div><div><p>•Tough Guy: 00:02:00</p></div><div><div><p>•Kick up Someone's Heels: 00:02:00</p></div><div><div><p>•Make a Boo-Boo!: 00:02:00</p></div><div><div><p>•Voracious: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•To Make a Fortune: 00:02:00</p></div><div><div><p>•To be on the Go: 00:02:00</p></div><div><div><p>•Cool Someone's Heels: 00:02:00</p></div><div><div><p>•Top Dog: 00:02:00</p></div><div><div><p>•Road Hog: 00:02:00</p></div><div><div><p>•To Put Someone on a Pedestal: 00:02:00</p></div><div><div><p>•Bury the Hatchet: 00:02:00</p></div><div><div><p>•Zip Someone's Mouth: 00:02:00</p></div><div><div><p>•To Ditch Someone: 00:02:00</p></div><div><div><p>•Henpecked Husband: 00:02:00</p></div><div><div><p>•Bury the Head in the Sand: 00:02:00</p></div><div><div><p>•Eager Beaver: 00:02:00</p></div><div><div><p>•Until the Cows Come Home: 00:02:00</p></div><div><div><p>•Worn Out: 00:02:00</p></div><div><div><p>•Drag Someone's Feet: 00:02:00</p></div><div><div><p>•Keep Someone's Words: 00:02:00</p></div><div><div><p>•Bookworm: 00:02:00</p></div><div><div><p>•To be an Old Hand: 00:02:00</p></div><div><div><p>•Runny Nose: 00:02:00</p></div><div><div><p>•That's News to Me: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•To Have a Heart of Gold: 00:02:00</p></div><div><div><p>•Get to the Point: 00:02:00</p></div><div><div><p>•To Get out of Bed on the Wrong Side: 00:02:00</p></div><div><div><p>•Barking Up the Wrong Tree: 00:02:00</p></div><div><div><p>•To Have Other Fish to Fry: 00:02:00</p></div><div><div><p>•No Offense: 00:02:00</p></div><div><div><p>•Two-Fisted: 00:02:00</p></div><div><div><p>•To Thumb Your Nose at Somebody: 00:02:00</p></div><div><div><p>•I Got Your 6: 00:02:00</p></div><div><div><p>•Act Your Age: 00:02:00</p></div><div><div><p>•Pig Out: 00:02:00</p></div><div><div><p>•To Make Up for Something: 00:02:00</p></div><div><div><p>•To Hell with Something or Somebody: 00:02:00</p></div><div><div><p>•Hop in: 00:02:00</p></div><div><div><p>•Cut the Comedy: 00:02:00</p></div><div><div><p>•Why the Long Face: 00:02:00</p></div><div><div><p>•Ta-ta for Now: 00:02:00</p></div><div><div><p>•The Damage is Done: 00:02:00</p></div><div><div><p>•Turn on the Waterworks: 00:02:00</p></div><div><div><p>•Home Sweet Home: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•A Dead Ringer for Someone: 00:02:00</p></div><div><div><p>•Your Wish is My Command: 00:02:00</p></div><div><div><p>•Just My Luck: 00:02:00</p></div><div><div><p>•What's It to You?: 00:02:00</p></div><div><div><p>•To Answer the Call of Nature: 00:02:00</p></div><div><div><p>•To be Stuffed: 00:02:00</p></div><div><div><p>•Not to be on Speaking Term: 00:02:00</p></div><div><div><p>•Wearing Odd Shoes / Gloves / Socks: 00:02:00</p></div><div><div><p>•Rise and Shine: 00:02:00</p></div><div><div><p>•Stand Someone Up: 00:02:00</p></div><div><div><p>•Pangs of Conscience: 00:02:00</p></div><div><div><p>•Leave It to Someone: 00:02:00</p></div><div><div><p>•Walking Papers: 00:02:00</p></div><div><div><p>•Jump Down Someone's Throat: 00:02:00</p></div><div><div><p>•To Soak Someone: 00:02:00</p></div><div><div><p>•To have a screw loose: 00:02:00</p></div><div><div><p>•To Blow the Fuse: 00:02:00</p></div><div><div><p>•Hit and Miss: 00:02:00</p></div><div><div><p>•Eat Like a Horse: 00:02:00</p></div><div><div><p>•Not in the Same Wave Length: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Eat Your Words: 00:02:00</p></div><div><div><p>•From A to z: 00:02:00</p></div><div><div><p>•As White as a Sheet: 00:02:00</p></div><div><div><p>•Find Someone's Feet: 00:02:00</p></div><div><div><p>•Shake a Leg: 00:02:00</p></div><div><div><p>•Wind Your Neck in: 00:02:00</p></div><div><div><p>•Save Someone's Neck: 00:02:00</p></div><div><div><p>•It's Beyond Your Dignity: 00:02:00</p></div><div><div><p>•You are Over the Hump: 00:02:00</p></div><div><div><p>•Rainy Day: 00:02:00</p></div><div><div><p>•To have a Big Mouth: 00:02:00</p></div><div><div><p>•Not in a Good Mood: 00:02:00</p></div><div><div><p>•Dog Days: 00:02:00</p></div><div><div><p>•To Stab Somebody in the Back: 00:02:00</p></div><div><div><p>•To Get a Kick Out of Something: 00:02:00</p></div><div><div><p>•Feel Under the Weather: 00:02:00</p></div><div><div><p>•Pipe Down: 00:02:00</p></div><div><div><p>•Never Say Die: 00:02:00</p></div><div><div><p>•Get in Someone's Hair: 00:02:00</p></div><div><div><p>•Cat Got Your Tongue: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - 200 Common English Idioms and Phrases: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

English Vocabulary

200 Common English Idioms and Phrases

<span 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BlACIAOgB7AH0ALAAiAGMAbwBsAG8AcgAiADoAewB9AH0AfQBdAH0ALAAiAGIAIgA6AHsAIgBBACIAOgBbADYANwAsADEAMAAwACwANQA4ACwAOAAzACwAMQAwADAALAA2ADgALAAxACwAMQAwADMALAA0ACwAMQAwADMALAA0ADQAXQB9ACwAIgBkACIAOgAiAEEAIgAsACIAZwAiADoAZgBhAGwAcwBlACwAIgBoACIAOgAiAEEAIgB9AF0ALAAiAEIAIgA6ADIANAA4ADAALAAiAEMAIgA6ADEANwA0ADgAfQA=" id="isPasted" fr-original-style="" style="box-sizing: border-box;"></span><span data-canva-clipboard="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" id="isPasted" fr-original-style="" style="box-sizing: border-box;"></span><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you a newly qualified homeopath/therapist or in your 1st year of business? Are you confused and overwhelmed, trying to build a thriving busy practice?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Want to learn from someone who&rsquo;s been in your shoes just 5yrs ago? I was once where you are now, and I&#39;ve made expensive mistakes! You get to learn from these and my experience of building my thriving practice over 5 years! I will drown out the noise and BS, lead you by the hand and show you what to do. &nbsp;Get the basics right from the start so you don&#39;t make expensive mistakes (learn from my mistakes!) Small investment that will save you time and money in the long run Small intimate groups mean the advice is targeted to individuals, and each person has direct access to me Beginner to Boss is a 12 week online programme which gently takes you by the hand and cuts through the noise to teach you the basics of business.</p><span data-canva-clipboard="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" id="isPasted" fr-original-style="" style="box-sizing: border-box;"></span><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What&rsquo;s included?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- 6 teaching sessions (1hr) covering: systems, marketing, finances and boundaries&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- 6 implementation sessions (1hr) where you have a chance to ask me questions, learn from your peers, get accountability and consolidate your learning.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- All sessions to be recorded and accessible to participants.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Access to a private FB group where I will be live each week to answer questions&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Mastermind which will not be this good value ever again&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Access to discounted 121 mentor sessions at end of programme.</p>

Are you a newly qualified homeopath/therapist or in your 1st year of business? Are you confused and overwhelmed, trying to build a thriving busy practice?
Want to learn from someone who’s been in your shoes just 5yrs ago? I was once where you are now, and I've made expensive mistakes! You get to learn from these and my experience of building my thriving practice over 5 years! I will drown out the noise and BS, lead you by the hand and show you what to do. Get the basics right from the start so you don't make expensive mistakes (learn from my mistakes!) Small investment that will save you time and money in the long run Small intimate groups mean the advice is targeted to individuals, and each person has direct access to me Beginner to Boss is a 12 week online programme which gently takes you by the hand and cuts through the noise to teach you the basics of business.
What’s included? 
- 6 teaching sessions (1hr) covering: systems, marketing, finances and boundaries 
- 6 implementation sessions (1hr) where you have a chance to ask me questions, learn from your peers, get accountability and consolidate your learning. 
- All sessions to be recorded and accessible to participants. 
- Access to a private FB group where I will be live each week to answer questions 
- Mastermind which will not be this good value ever again 
- Access to discounted 121 mentor sessions at end of programme.

Homeopathic Harmony

As a qualified homeopath of 5yrs, I've put together a brilliant offer for newly-qualified homeopaths who know all about remedies but almost nothing about running a successful, busy homeopathy practice. 

Very limited spaces, and the last time it will be this cheap before prices go up. 

You'll get a mix of group learning and direct access to me (learning from my mistakes so you don't have to waste time and money on making the same!). 

Beginner to Boss

<h2>Effective Presentation Skills: In-House Training</h2>
 <p>In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world.</p>
 <p>In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Construct an effective presentation goal statement, opening, body, and closing that connect with an audience</li>
 <li> Analyze an audience's needs and style preferences, including relevant DiSC®-related elements</li>
 <li>Deliver a complete criteria-based presentation that will persuade others</li>
 <li>Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation</li>
 </ul><section>
                    <h3>Getting Started</h3>
 <ul>
 <li>Introductions and social agreements</li>
 <li>Course structure</li>
 <li>Course goals and objectives</li>
 <li>Opening activities</li>
 </ul>
 <h3>Planning and Organizing</h3>
 <ul>
 <li>Video: 'The Art of Misdirection'</li>
 <li>Setting your presentation goal</li>
 <li>Writing a goal statement</li>
 <li>Analyzing your audience</li>
 <li>Applying the 'reality' test</li>
 <li>Creating and strengthening supports</li>
 <li>Structuring your presentation</li>
 </ul>
 <p>5 components of an effective opening</p>
 <p>Presentation body</p>
 <p>Presentation closing</p>
 <ul>
 <li>Write your presentation opening</li>
 </ul>
 <h3>Audience Analysis</h3>
 <ul>
 <li>Video: 'How to Tie Your Shoes'</li>
 <li>Everything DiSC® introduction</li>
 <li>Audience DiSC® Styles</li>
 <li>Analyzing your audience</li>
 <li>Further audience analysis</li>
 </ul>
 <h3>Effective Delivery</h3>
 <ul>
 <li>Delivery challenges: virtual and in-person</li>
 <li>Keeping your audience engaged</li>
 <li>Your body as your instrument</li>
 </ul>
 <p>Verbal / paraverbal elements</p>
 <p>Body stance and nonverbal communication</p>
 <p>What are your 'tells?'</p>
 <h3>Controlling nervousness</h3>
 <ul>
 <li>Staying attuned to your audience</li>
 <li>Responding to questions</li>
 <li>Review and edit your opening</li>
 <li>Deliver your opening</li>
 </ul>
 <h3>Visuals and Enriching Elements</h3>
 <ul>
 <li>Using images in your presentation</li>
 <li>Guidelines for visual composition</li>
 <li>Using questions to engage your audience</li>
 <li>The power of the pause</li>
 </ul>
 <h3>Practicing and Applying What You've Learned</h3>
 <ul>
 <li>Preparation</li>
 <li>Delivery</li>
 <li>Feedback</li>
 <li>Opportunity to put into practice the program content and receive a video copy</li>
 </ul>
 <h3>Summary and Next Steps</h3>
 <ul>
 <li>What did we learn and how can we implement this in our work environment?</li>
 <li>Your personal action plan</li>
 </ul>


                </section>

IIL Europe Ltd

Effective Presentation Skills: In-House Training

<h2>Effective Presentation Skills (Virtual)</h2>
<p>In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world.</p>
<p>In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action.</p><h3>What you will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Construct an effective presentation goal statement, opening, body, and closing that connect with an audience</li>
<li>Analyze an audience's needs and style preferences, including relevant DiSC®-related elements</li>
<li>Deliver a complete criteria-based presentation that will persuade others</li>
<li>Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation</li>
</ul><section>
                    <h3>Getting Started</h3>
<ul>
<li>Introductions and social agreements</li>
<li>Course structure</li>
<li>Course goals and objectives</li>
<li>Opening activities</li>
</ul>
<h3>Planning and Organizing</h3>
<ul>
<li>Video: 'The Art of Misdirection'</li>
<li>Setting your presentation goal</li>
<li>Writing a goal statement</li>
<li>Analyzing your audience</li>
<li>Applying the 'reality' test</li>
<li>Creating and strengthening supports</li>
<li>Structuring your presentation</li>
</ul>
<p>5 components of an effective opening</p>
<p>Presentation body</p>
<p>Presentation closing</p>
<ul>
<li>Write your presentation opening</li>
</ul>
<h3>Audience Analysis</h3>
<ul>
<li>Video: 'How to Tie Your Shoes'</li>
<li>Everything DiSC® introduction</li>
<li>Audience DiSC® Styles</li>
<li>Analyzing your audience</li>
<li>Further audience analysis</li>
</ul>
<h3>Effective Delivery</h3>
<ul>
<li>Delivery challenges and in-person</li>
<li>Keeping your audience engaged</li>
<li>Your body as your instrument</li>
</ul>
<p>Verbal / paraverbal elements</p>
<p>Body stance and nonverbal communication</p>
<p>What are your 'tells?'</p>
<h3>Controlling nervousness</h3>
<ul>
<li>Staying attuned to your audience</li>
<li>Responding to questions</li>
<li>Review and edit your opening</li>
<li>Deliver your opening</li>
</ul>
<h3>Visuals and Enriching Elements</h3>
<ul>
<li>Using images in your presentation</li>
<li>Guidelines for visual composition</li>
<li>Using questions to engage your audience</li>
<li>The power of the pause</li>
</ul>
<h3>Practicing and Applying What You've Learned</h3>
<ul>
<li>Preparation</li>
<li>Delivery</li>
<li>Feedback</li>
<li>Opportunity to put into practice the program content and receive a video copy</li>
</ul>
<h3>Summary and Next Steps</h3>
<ul>
<li>What did we learn and how can we implement this in our work environment?</li>
<li>Your personal action plan</li>
</ul>


                </section>

Effective Presentation Skills (Virtual)

Loughborough

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		<div>
			
			<p>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.</p>
			<div><i></i> 2 x 3 Hour Sessions</div>
			<div><i></i>  £450.00 incl. VAT</div>
			
			
		</div>
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		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><h4><span>Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.<br /></span></h4>
<h4><span>Aim: To develop the customer service skills of your people so that they enhance the experience for your customers.<br /></span></h4>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h4>Programme Outcome</h4>
<ul>
<li>Customers feel engaged &amp; informed throughout the whole journey</li>
<li>Customers <i>feel important</i></li>
<li>Reduces complaints</li>
<li>Increases compliments</li>
<li>Help you win more business</li>
<li>Increases recommendations and profitable customer conversations</li>
<li>Improves external perception of your business</li>
<li>Makes it a better place to work</li>
<li>Colleagues feel important and even more confident in their roles</li>
<li>Great Customer Service drives great Customer Experience</li>
</ul>
<h4>Duration</h4>
<p>The programme is made up of 2 x 3-hour virtual modules or 1 day in person</p>
<h4>Programme content</h4>
<ul>
<li>Introduction and Welcome - We are all part of the same journey - what does this mean to you</li>
<li>What do we mean by Customer service and how this links to the customers experience?</li>
<li>In the shoes of your customer - to get the participants thinking about what Customer Service means to different people, which in turn will impact the mindset</li>
<li>Its not what you say, it is what <b><i>you say and do </i></b>- bringing Customer Service to life by 'Being It'</li>
<li>The journey starts and ends with you, so how can we enhance the Customer Service we provide to our internal &amp; external customers</li>
<li>Video and discussion around the key concepts of Be there, Make their day, Choose your attitude, Play - have a sense of fun linking this to creating the right customer service throughout their journey</li>
<li>Being on the front foot - what does this mean and how can we demonstrate this to our customers</li>
<li>Engaging with our customers, when, how often, why &amp; about what</li>
<li>Pulling it all together- what are the critical behaviours we need to demonstrate to bring our vision of Customer Service to life.</li>
<li>Follow up coach to support the business in implementing this important skill as required</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

<h2>Effective Presentation Skills (On-Demand)</h2>
<p>Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world.</p>
<p>In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world.</p>
<p>In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash drive copy of your videos. (ONLY AVAILABLE for Traditional and Virtual Classes) In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact.</p><h3>What you will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Construct an effective presentation goal statement, opening, body, and closing that connect with an audience</li>
<li>Analyze an audience's needs and style preferences, including relevant DiSC®-related elements</li>
<li>Deliver a complete criteria-based presentation that will persuade others</li>
<li>Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation</li>
</ul><section>
                    <h3>Getting Started</h3>
<ul>
<li>Introductions and social agreements</li>
<li>Course structure</li>
<li>Course goals and objectives</li>
<li>Opening activities</li>
</ul>
<h3>Planning and Organizing</h3>
<ul>
<li>Video: 'The Art of Misdirection'</li>
<li>Setting your presentation goal</li>
<li>Writing a goal statement</li>
<li>Analyzing your audience</li>
<li>Applying the 'reality' test</li>
<li>Creating and strengthening supports</li>
<li>Structuring your presentation</li>
</ul>
<p>5 components of an effective opening</p>
<p>Presentation body</p>
<p>Presentation closing</p>
<ul>
<li>Write your presentation opening</li>
</ul>
<h3>Audience Analysis</h3>
<ul>
<li>Video: 'How to Tie Your Shoes'</li>
<li>Everything DiSC® introduction</li>
<li>Audience DiSC® Styles</li>
<li>Analyzing your audience</li>
<li>Further audience analysis</li>
</ul>
<h3>Effective Delivery</h3>
<ul>
<li>Delivery challenges and in-person</li>
<li>Keeping your audience engaged</li>
<li>Your body as your instrument</li>
</ul>
<p>Verbal / paraverbal elements</p>
<p>Body stance and nonverbal communication</p>
<p>What are your 'tells?'</p>
<h3>Controlling nervousness</h3>
<ul>
<li>Staying attuned to your audience</li>
<li>Responding to questions</li>
<li>Review and edit your opening</li>
<li>Deliver your opening</li>
</ul>
<h3>Visuals and Enriching Elements</h3>
<ul>
<li>Using images in your presentation</li>
<li>Guidelines for visual composition</li>
<li>Using questions to engage your audience</li>
<li>The power of the pause</li>
</ul>
<h3>Practicing and Applying What You've Learned</h3>
<ul>
<li>Preparation</li>
<li>Delivery</li>
<li>Feedback</li>
<li>Opportunity to put into practice the program content and receive a video copy</li>
</ul>
<h3>Summary and Next Steps</h3>
<ul>
<li>What did we learn and how can we implement this in our work environment?</li>
<li>Your personal action plan</li>
</ul>


                </section>

Effective Presentation Skills (On-Demand)

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of including pupils who have been labelled as being on the autism spectrum. The session will be values based and practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to inclusion through the design of best practice.</p>

<p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Autism and Communication</p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of including pupils who have been labelled as being on the autism spectrum. The session will be values based and practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to inclusion through the design of best practice. Parental perspectives and experiences will also be explored. This is not a &lsquo;medical model&rsquo; day on autism. Our motto for the day is &lsquo;People do things for a Reason (and the reason isn&rsquo;t autism).&rsquo; We make full use of first hand accounts of the experience of autism &ndash; the autobiographies &ndash; to deepen participants&rsquo; understanding of what it means to be labeled &lsquo;autistic&rsquo;</p>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&ldquo;We are all much more simply human than otherwise, be we happy and successful, contented and detached, miserable and disordered, or whatever.&rdquo;</p><small fr-original-style=" color: rgb(119, 119, 119) !important;" style="color: rgb(119, 119, 119) !important; box-sizing: border-box;">HARRY STACK SULLIVAN</small></blockquote>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;A great day &ndash; going away buzzing with ideas&rsquo;??</p>
</blockquote>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;Thanks for a wonderful day. Useful informative and a real &lsquo;eye opener&rsquo;. I feel that I am able to understand why some autistic children carry out certain actions&rsquo;</p>
</blockquote>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;I have gained a lot of knowledge and understanding and will be able to help support and accommodate children better. Thank you.&rsquo;</p>
</blockquote>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;I now know autism is part of us all&rsquo;</p>
</blockquote>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;Useful to stand in shoes of autistic people&rsquo;</p>
</blockquote>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;I was blessed to be on this day&rsquo;</p>
</blockquote>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;I will take all these ideas back to the nursery&rsquo;</p>
</blockquote>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;Very respectful of people on the spectrum.&rsquo;</p>
</blockquote>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;Ways of reaching a person, not a condition.&rsquo;</p>
</blockquote>

<blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;Really gave me an idea of how people feel.&rsquo;</p>
</blockquote>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3>

<ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding autistic pupils and their inclusion in mainstream schools</li>
<li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies to impact on communication and behaviour issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Deeper understanding of core values surrounding inclusion</li>
<li fr-original-style="" style="box-sizing: border-box;">New skills and processes to strengthen the inclusion of young Autistic people in all settings</li>
</ul>
<div fr-original-style="" style="box-sizing: border-box;">
<iframe width="560" height="315" src="https://www.youtube.com/embed/mVc2FDJKqPI" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe>
</div>

<h3 fr-original-style=" color: rgb(71, 199, 245);" id="isPasted" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3>

<ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Early years and school based practitioners</li>
<li fr-original-style="" style="box-sizing: border-box;">Heads and deputies</li>
<li fr-original-style="" style="box-sizing: border-box;">Guidance staff</li>
<li fr-original-style="" style="box-sizing: border-box;">Learning support teams</li>
<li fr-original-style="" style="box-sizing: border-box;">SENCOs</li>
<li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li>
<li fr-original-style="" style="box-sizing: border-box;">Parents</li>
<li fr-original-style="" style="box-sizing: border-box;">Local authority support services</li>
<li fr-original-style="" style="box-sizing: border-box;">Community workers and carers</li>
</ul>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p>

<ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">What is autism?</li>
<li fr-original-style="" style="box-sizing: border-box;">How do we go about including autistic children or young people?</li>
<li fr-original-style="" style="box-sizing: border-box;">What does autism have to do with me?</li>
</ul>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Key themes include:</p>

<ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Movement differences</li>
<li fr-original-style="" style="box-sizing: border-box;">Strategies for Facilitating Communication</li>
<li fr-original-style="" style="box-sizing: border-box;">Supports and Accommodations for Sensory Sensitivities</li>
<li fr-original-style="" style="box-sizing: border-box;">Developing Friendships and Peer Support</li>
<li fr-original-style="" style="box-sizing: border-box;">School and Family Partnerships</li>
<li fr-original-style="" style="box-sizing: border-box;">&lsquo;Learning to Listen&rsquo; &ndash; Positive Behavioural Supports</li>
<li fr-original-style="" style="box-sizing: border-box;">Developing School wide Supports for Teachers and Students</li>
</ul>
<div fr-original-style="" style="box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/eKk3mCqLDUI" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div>

Inclusive Solutions

Autism

AUTISM: HOW TO INCLUDE CHILDREN IN MAINSTREAM SETTINGS

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

Forestalling Slips and Trips in the Workplace Certification <br /><br />Slips, outings and falls in the working environment are perhaps the greatest reason for expanded representative non-attendance, protection costs and brought down efficiency. By executing severe danger appraisal methodology and ordinary reviews, you can fundamentally diminish the danger of mishaps. Capable businesses comprehend that they have a legitimate and good obligation to advance representative wellbeing and prosperity, by establishing a protected workplace. <br /><br />This seminar on slips and outings clarifies the accompanying themes in detail: <br /><br />The significance of keeping a protected work environment climate for representatives, just as guests; understanding the adverse consequences of workers working in an unsafe climate, which improves the probability of slips, outings and falls; <br /><br />Basic risks found in work environment conditions, including following links, tainted and lopsided floor surfaces, helpless lighting, unguarded steps, mess and inappropriate cleaning strategies; <br /><br />The determination of proper footwear, including the plan of the external bottom and the materials used to make the shoes; the track and fitting example, just as the track profundity. <br /><br />Deterrent procedures, to kill hazards, including directing danger evaluations, preparing cleaning staff to utilize appropriate strategies and teaching representatives to quickly report any spills; <br /><br />Other control measures, including giving schooling and preparing to workers and cleaning staff, giving satisfactory lighting, introducing inclines and railings along steps, utilizing appropriate wiping and spill tidy up procedures and unclogging channels. <br /><br />Significant advantages of examining the course include: <br /><br />Improved degrees of prosperity, wellbeing and satisfaction among representatives <br /><br />A minimisation in representative non-appearance, a decrease of days off and protection costs <br /><br />Acquiring a merited standing as a capable and caring boss <br /><br />The amplification of profitability and benefits.

OnlineCoursesLearning.com

Preventing Slips and Trips in the Workplace

<h1>Introduction:<br />
</h1>
<p>Slips, trips and falls in the workplace are some of the biggest causes of increased employee absenteeism, insurance costs and lowered productivity. By implementing stringent risk assessment procedures and regular inspections, you can significantly reduce the risk of accidents. Responsible employers understand that they have a legal and moral duty to promote employee health and wellbeing by creating a safe work environment.</p>
<p> </p>
<h1>This course explains the following topics in detail:</h1>
<ul>
<li>The importance of maintaining a safe workplace environment for employees, as well as visitors; understanding the negative effects of employees working in a risky environment, which increases the likelihood of slips, trips and falls;</li>
<li>Common hazards found in workplace environments, including trailing cables, contaminated and uneven floor surfaces, poor lighting, unguarded stairs, clutter and improper cleaning methods;</li>
<li>The selection of appropriate footwear, including the design of the outer sole and the materials used to make the shoes; the tread and cleat pattern, as well as the tread depth.</li>
<li>Preventative techniques, in order to eliminate risks, including conducting risk assessments, training cleaning staff to use proper techniques and educating employees to immediately report any spills;</li>
<li>Other control measures, including providing education and training to employees and cleaning staff, providing adequate lighting, installing ramps and railings along stairs, using proper mopping and spill clean-up techniques and unclogging drains.</li>
</ul>
<p> </p>
<h1>Important benefits of studying the course include:</h1>
<ul>
<li>Improved levels of wellbeing, health and happiness amongst employees</li>
<li>A minimisation in employee absenteeism, a reduction of sick days and insurance costs</li>
<li>Gaining a well-deserved reputation as a responsible and caring employer</li>
<li>The maximisation of productivity and profits.</li>
</ul>

Slips, Trips and Falls

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">This course is an exploration of our understanding of structural racism in the UK and provides a good foundation for anyone wanting to be a responsible ally. Are you working with young people, but struggling with conversations about race? Are you worried that you have been getting it wrong when it comes to race? Do you have questions about race that you are afraid to ask? This course is for you.</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Description&nbsp;</b></h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Racism is a real problem in the UK, but it is much more hidden and covert than it has been in the past. People know its not ok to say the &rsquo;N-word&rsquo;, but sadly, racism has permeated British society much more deeply than this. On this course we will help redefine the idea of racism and explain the complex nature of its modern day manifestation. We will explore how to talk with young people about race and particularly how to challenge when racism occurs.&nbsp;&nbsp;</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">To achieve this, we need to start with ourselves. We will cover the idea of Unconscious Bias making us react differently to people based on our socialisation. We will cover the concept of White Privilege making it difficult for white people to get into the shoes of someone of another race. We will cover the concept of micro-aggressions that are difficult to report to a superior because they may be misconstrued as a mere &ldquo;interpretation&rdquo; of the situation and not an incident of racism. We will introduce the idea of the &ldquo;racism binary&rdquo;, and how we need to become more accountable for our own actions, and instead of getting offended, take responsibility when someone says something we did or said was racist. This can lead to a much more useful conversation than trying to defend yourself&nbsp;&nbsp;by saying &ldquo;I&rsquo;m not racist&rdquo;.&nbsp;</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">When we live in a world where racism doesn&rsquo;t exist, only then can we say &ldquo;I don&rsquo;t see colour&rdquo;, because it does exist, and it does have an impact on peoples lives.&nbsp;</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">When racist incidents happen, people get hurt. Unfortunately, it is an all too familiar feeling for a lot of people in the UK who have been forced to accept it as part of life. Most of these situations will never be resolved, because they will never be reported. Poor handling of racist incidents teach young people not to say anything, thinking it will only make the situation worse. A lot of people believe that racism is never going away, because their experiences have confirmed this belief. There is a lot of work to be done, and the time is now.&nbsp;</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">This course is an exploration of our own socialisation and personal expressions of race, which will leave you feeling positive and hopeful about the future. Be bold, and join us on this journey into the ever growing multicultural melting pot. Enquire for more information about this thought provoking training day.&nbsp;</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Learning objectives&nbsp;</b></h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Develop understanding of modern racism in the UK</li><li fr-original-style="" style="box-sizing: border-box;">Strengthen knowledge of key terminology&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Understanding how to think like an &ldquo;Ally&rdquo;&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Explore strategies for dealing with racism when we encounter it&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Developing our confidence and ability to hold conversations with young people about race&nbsp;</li></ul><figure fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><img src="https://inclusive-solutions.com/wp-content/uploads/2021/05/Screenshot-2021-05-12-at-17.47.28.png" alt="We specialise in autism in mainstream schools, inclusion of students with disabilities, education psychology, autism education, community building and training on inclusion." width="447" height="252" srcset="https://inclusive-solutions.com/wp-content/uploads/2021/05/Screenshot-2021-05-12-at-17.47.28.png 1218w, https://inclusive-solutions.com/wp-content/uploads/2021/05/Screenshot-2021-05-12-at-17.47.28-768x432.png 768w, https://inclusive-solutions.com/wp-content/uploads/2021/05/Screenshot-2021-05-12-at-17.47.28-600x337.png 600w" sizes="(max-width: 447px) 100vw, 447px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; position: relative; max-width: 100%; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><div fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><figure fr-original-style="" style="box-sizing: border-box;"><img width="926" height="639" src="https://inclusive-solutions.com/wp-content/uploads/2021/05/Screenshot-2021-05-12-at-17.47.50.png" alt="We specialise in autism in mainstream schools, inclusion of students with disabilities, education psychology, autism education, community building and training on inclusion." srcset="https://inclusive-solutions.com/wp-content/uploads/2021/05/Screenshot-2021-05-12-at-17.47.50.png 926w, https://inclusive-solutions.com/wp-content/uploads/2021/05/Screenshot-2021-05-12-at-17.47.50-768x530.png 768w, https://inclusive-solutions.com/wp-content/uploads/2021/05/Screenshot-2021-05-12-at-17.47.50-600x414.png 600w" sizes="(max-width: 926px) 100vw, 926px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; position: relative; max-width: 100%; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></h3><div fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Leadership teams seeking guidance and reflection&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Multi Agency Teams</li><li fr-original-style="" style="box-sizing: border-box;">Social workers</li><li fr-original-style="" style="box-sizing: border-box;">CAMHS teams</li><li fr-original-style="" style="box-sizing: border-box;">Year Managers</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary staff teams</li><li fr-original-style="" style="box-sizing: border-box;">College staff</li><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Advanced Skills Teachers</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Voluntary Organisations</li><li fr-original-style="" style="box-sizing: border-box;">People who want to &ldquo;get it right&rdquo;</li></ul></div><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Content</b></h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">AM</b></p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What makes a good welcome?</li><li fr-original-style="" style="box-sizing: border-box;">Why don&rsquo;t we talk about race?</li><li fr-original-style="" style="box-sizing: border-box;">History of racism in the UK</li><li fr-original-style="" style="box-sizing: border-box;">Definition of modern racism &ndash; how racism manifests in a post-racist world</li><li fr-original-style="" style="box-sizing: border-box;">Unconscious bias&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">The &lsquo;racism binary&rsquo; &ndash; taking accountability for our words/actions</li><li fr-original-style="" style="box-sizing: border-box;">Examining our privilege&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">What does your race mean to you?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">PM</b></p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Trust and difference exercises &ndash; how can we become more trustworthy?</li><li fr-original-style="" style="box-sizing: border-box;">What is good Allyship? What to do and what&nbsp;<em fr-original-style="" style="box-sizing: border-box;">not&nbsp;</em>to do</li><li fr-original-style="" style="box-sizing: border-box;">Strategies for dealing with racism incidents&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Restorative Justice&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">How can we create dialogue with young people about race?</li><li fr-original-style="" style="box-sizing: border-box;">Affinity groups&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">What does the ideal workplace/school look like?</li><li fr-original-style="" style="box-sizing: border-box;">What actions will we take away?</li></ul></div>

RACISM – HOW TO IDENTIFY IT AND INTERVENE RESPECTFULLY

<p><strong><em>G</em>et Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now</strong></p><p><strong>Foot Health Practitioner (FHP) | Physiotherapy Assistant | Pain Management | Acupressure Expert for Pain Relief | Cupping Massage Therapy | Hydrotherapy | Dermatology | Nutrition | Personal Hygiene and much more<br /></strong></p><p>Feeling embarrassed or ashamed of your feet is very common. Let's be honest about feet- many things can go wrong with the skin, the bone structure and the nails. Feet sweat...a lot, and they often smell. Many people refuse to wear open shoes due to embarrassment. The good news is that many of these issues are fixable. Rough, dry, cracked skin can easily be treated, and Foot Health practitioners are the ones who help people with problems that affect their feet or lower legs.</p><p>Our <strong>Foot Health Practitioner (FHP)</strong> bundle will assist you to help people with their foot problems, not just by using treatments but also by advising on the type of shoes and hosiery they should wear to keep their feet in a healthy condition. Also, looking after your feet (foot care) and treating common foot problems - such as corns, calluses, bunions and ingrown toenails - can help prevent problems that make you unsteady on your feet and at risk of a fall.</p><p><strong>What will you learn in this Foot Health Practitioner (FHP) Diploma:</strong></p><ul><li>Fundamentals of foot dermatology and how to examine and diagnose foot problems</li><li>Familiarise yourself with podiatry equipment and instrument</li><li>How to treat foot disorders, nail diseases, diabetic foot pedicure</li><li>Various physiotherapies, including sports, neurological, musculoskeletal, respiratory, paediatric etc</li><li>Physiology and psychology of acute pain, back pain, neck pain and their management</li><li>Learn how to relieve pain by acupressure treatment as well as relieving stress &amp; anxiety</li><li>Get to know about cupping therapy, hydrotherapy, and taking care of wounds</li><li>Care of different skin types, nutrition for different skin</li><li>Know about personal hygiene, hair care hygienic ways</li></ul><p>Also, our <strong>Foot Health Practitioner (FHP) Diploma </strong>experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.</p><p>Furthermore, to help you showcase your expertise in <strong>Foot Health Practitioner (FHP) Diploma, </strong>we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.<br /><strong>This Foot Health Practitioner (FHP) Diploma Bundle Consists of the following Premium courses:</strong></p><ul><li><strong>Course 01: </strong>Foot Health Practitioner (FHP)</li><li><strong>Course 02: </strong>Physiotherapy Assistant</li><li><strong>Course 03: </strong>Pain Management</li><li><strong>Course 04: </strong>Hydrotherapy</li><li><strong>Course 05: </strong>Wound Care Level 2</li><li><strong>Course 06: </strong>Thai Foot Reflexology Course<strong><br /></strong></li><li><strong>Course 07: </strong>Diabetes Care Diploma</li><li><strong>Course 08: </strong>Dermatology</li><li><strong>Course 09: </strong>Medical Law</li><li><strong>Course 10: </strong>GDPR in Healthcare</li><li><strong>Course 11: </strong>Understanding Nutrition and Health Level 4</li><li><strong>Course 12: </strong>Healthcare Assistant Training<strong><br /></strong></li><li><strong>Course 13: </strong>Personal Hygiene</li><li><strong>Course 14: </strong>Complete Communication Skills Master Class for Life</li></ul><p>So enrol now in this Foot Health Practitioner (FHP) Bundle to advance your career!</p><p><strong>Foot Health Practitioner (FHP) Diploma</strong></p><p>Curriculum of <strong>Foot Health Practitioner (FHP) Diploma Bundle</strong></p><p><strong>Course 01: Foot Health Practitioner (FHP)</strong></p><p><strong>Module 1: A Comprehensive Introduction to FHP</strong></p><ul><li>FHP - An Overview</li><li>Prospects of an FHP</li><li>Benefits of Becoming an FHP</li><li>Responsibilities and Duties of an FHP</li></ul><p><strong>Module 2: Anatomy and Physiology of Foot</strong></p><ul><li>The Preamble to the Foot Region</li><li>Bones</li><li>Sole</li><li>Arches</li><li>Joints</li><li>Inversion and eversion of the Foot</li><li>Muscles</li></ul><p><strong>Module 3: Systems in the Foot</strong></p><ul><li>Circulatory System</li><li>Arteries of the Foot</li><li>Veins of the Foot</li></ul><p><strong>Module 4: Foot Dermatology</strong></p><ul><li>Skin Anatomy</li><li>Epidermis</li><li>Dermis</li><li>Subcutis</li><li>Nail Anatomy</li></ul><p><strong>Module 5: Examination and Diagnosis in Clinical Management</strong></p><ul><li>Preliminaries to the Examination and Diagnosis Tactics</li><li>Gathering Data</li><li>Taking a Comprehensive Podiatric History</li><li>Elements of the History</li><li>Attributes of Symptoms</li></ul><p><strong>Module-6: Podiatry Equipment and Instrument</strong></p><ul><li>Prelude to Podiatry Equipment and Instrument</li><li>Preliminary View on Podiatry Equipment</li><li>Brief Discussion on Various Podiatry Instruments</li></ul><p><strong>Module 7: Foot Disorders</strong></p><ul><li>Adult Foot Disorders</li><li>Circulatory Disorders</li><li>Neurological Disorders in the Lower Extremity</li></ul><p><strong>Module 8: Treating Foot Disorders</strong></p><ul><li>Treating Adult Foot Disorders</li><li>Treating Circulatory Disorders</li><li>Treating Neurological Disorders</li></ul><p><strong>Module 9: Diseases of the Nail and Their Treatment</strong></p><ul><li>A Brief Preamble to Nail</li><li>Diagnosis of the Nail Condition</li><li>Congenital Nail Anomalies</li></ul><p><strong>Module 10: Management of High-Risk Patients</strong></p><ul><li>Aims in Managing High-Risk Patients</li><li>Prevention of Complications</li><li>Management of Established Wounds and Infection</li><li>Other Aspects of Managing High-Risk Patients</li></ul><p><strong>Module 11: Diabetic Foot</strong></p><ul><li>Preface to the Diabetic Foot</li><li>Stage 1: The Normal Foot</li><li>Stage 2: The High-Risk Foot</li></ul><p><strong>Module 12: Pedicure</strong></p><ul><li>An Overview of Pedicure</li><li>Tools of the Trade</li><li>Preliminaries of Pedicuring</li><li>Performing the Pedicure</li></ul><p><strong>Module 13: Reflexology</strong></p><ul><li>A Short Preface to Reflexology</li><li>Essentials of Reflexology</li><li>History and Evolution of Reflexology</li><li>Zones &amp; Cross Reflexes</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the Foot Health Practitioner course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this <strong>Foot Health Practitioner (FHP) Diploma </strong>Training Bundle.</p><p><strong>Note:</strong> This is not a professional course. This course only covers theoretical knowledge about the topic.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This <strong>Foot Health Practitioner (FHP) Diploma </strong>Training Course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Foot Health Practitioner (FHP) Diploma</strong></p><p>Having this diverse expertise will increase the value of your CV and open you up to multiple job sectors. Explore opportunities such as:</p><ul><li>Foot Health Practitioner.</li><li>Skin Care Specialist</li><li>Manicurist</li></ul><p>And much more!</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Foot Health Practitioner (FHP)</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

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