Name: Electrical Three-Phase Power Transformers Fundamentals
Price: 25 GBP
Availability: InStock

Generation Leader

NHS Management

Healthcare

Management & Leadership Foundation Course

General Admission

<p><span><strong>Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Leadership, Project Management and Data Analysis - 3 in 1 course will set you up with a solid foundation to become a confident manager and develop more advanced skills.</strong></span></p>
<p>This comprehensive course is the perfect way to kickstart your career in the field of management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.</p>
<p>As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.</p>
<h5><span><b>How Will I Benefit?</b></span></h5>
<ul>
<li>Boost your career in<b> <span>management</span></b></li>
<li>Deepen your knowledge and skills in your chosen field just in hours not years!</li>
<li>Study a course that is easy to follow.</li>
<li>Save money and time by studying at your convenient time</li>
<li>Have access to a tutor whenever you are in need</li>
</ul>
<p>So, what are you thinking about! Start getting the benefits by enrolling today!</p>
<h5><span><b>Why Choose Lead Academy</b>:</span></h5>
<ul>
<li>Lifetime Access</li>
<li>High-quality e-learning study materials</li>
<li>Learn the most in-demand skills</li>
<li>Self-paced, no fixed schedules</li>
<li>24/7 customer support through email</li>
<li>Available to students anywhere in the world</li>
<li>No hidden fee</li>
<li>Study in a user-friendly, advanced online learning platform</li>
</ul>
<h5><span><b>Who is this course for?</b></span></h5>
<p>This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of management.</p>
<h5><span><b>Entry Requirement</b></span></h5>
<ul>
<li>There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.</li>
<li>As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol.</li>
</ul>
<h5><span><b>Career path</b></span></h5>
<p>This course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry.</p><h2><b>Course Curriculum</b></h2>
							
							<div id="la-course-curriculum">
								<div>
																			<div>
											
												Diploma in Leadership and Management at QLS Level 4 <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Personal Effectiveness - How to be an Awesome Professional <span></span>
											

											<div>
												                                                        <div>
                                                            <p>Monday: Self-confidence</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Tuesday: Personal Time Management</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Wednesday: Assert Yourself</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Thursday: Problem Solving</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Friday: Presenting</p>
                                                            <span></span>
                                                        </div>
                                                        											</div>
										</div>
																				<div>
											
												Managing Individuals - Howto Get the Best From Your People <span></span>
											

											<div>
												                                                        <div>
                                                            <p>Monday: Goal Setting</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Tuesday: Delegation</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Wednesday: Feedback</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Thursday: Poor Performance</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Friday: Coaching</p>
                                                            <span></span>
                                                        </div>
                                                        											</div>
										</div>
																				<div>
											
												Communication Skills - How to Make Your Management Voice Heard <span></span>
											

											<div>
												                                                        <div>
                                                            <p>Monday: Listening</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Tuesday: Motivating</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Wednesday: Meetings</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Thursday: Negotiating</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>riday: Conflict</p>
                                                            <span></span>
                                                        </div>
                                                        											</div>
										</div>
																				<div>
											
												Team Management - How to Create and Keep a High Performance Team <span></span>
											

											<div>
												                                                        <div>
                                                            <p>Monday: The Power of Teams</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Tuesday: Team Development</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Wednesday: Team Maintenance</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Thursday: The Four Essentials of Team Management</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Friday: Team Meetings</p>
                                                            <span></span>
                                                        </div>
                                                        											</div>
										</div>
																				<div>
											
												Manager's Toolkit - How To Adapt to Whatever The Job Throws at You <span></span>
											

											<div>
												                                                        <div>
                                                            <p>Monday: Emotional Intelligence</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Tuesday: Transactional Analysis</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Wednesday: The SCOPE Process</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Thursday: Selecting Management Styles</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Friday: The Powerhouse Loop</p>
                                                            <span></span>
                                                        </div>
                                                        											</div>
										</div>
																				<div>
											
												Friday: The Powerhouse Loop <span></span>
											

											<div>
												                                                        <div>
                                                            <p>Resources - Leadership &amp; Management Level 4</p>
                                                            <span></span>
                                                        </div>
                                                        											</div>
										</div>
																				<div>
											
												Change Management and Leadership for Managers <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Introduction: Change at Work <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Step 1: Demonstrate the Need for Change <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Step 2: Create a Compelling Future <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Step 3: Expect an Argument <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Handling Resistance <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Steps 4, 5 &amp; 6: Leading the Change <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Resources <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Data Analysis <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Data Analysis 101 <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Assessment <span></span>
											

											<div>
																							</div>
										</div>
																		</div>
							</div>

Lead Academy

Leadership, Project Management and Data Analysis - 3 Courses in 1 Bundle

<p><span><strong>Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, thisLeadership, Project Management and Change Management - 3 in 1 course will set you up with a solid foundation to become a confident manager and develop more advanced skills.</strong></span></p>
<p>This comprehensive course is the perfect way to kickstart your career in the field of management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.</p>
<p>As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.</p>
<h5><span><b>How Will I Benefit?</b></span></h5>
<ul>
<li>Boost your career in management</li>
<li>Deepen your knowledge and skills in your chosen field just in hours not years!</li>
<li>Study a course that is easy to follow.</li>
<li>Save money and time by studying at your convenient time</li>
<li>Have access to a tutor whenever you are in need</li>
</ul>
<p>So, what are you thinking about! Start getting the benefits by enrolling today!</p>
<h5><span><b>Why Choose Lead Academy</b>:</span></h5>
<ul>
<li>Lifetime Access</li>
<li>High-quality e-learning study materials</li>
<li>Learn the most in-demand skills</li>
<li>Self-paced, no fixed schedules</li>
<li>24/7 customer support through email</li>
<li>Available to students anywhere in the world</li>
<li>No hidden fee</li>
<li>Study in a user-friendly, advanced online learning platform</li>
</ul>
<h5><span><b>Who is this course for?</b></span></h5>
<p>This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of management.</p>
<h5><span><b>Entry Requirement</b></span></h5>
<ul>
<li>There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.</li>
<li>As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol.</li>
</ul>
<h5><span><b>Career path</b></span></h5>
<p>This course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry.</p><h2><b>Course Curriculum</b></h2>
							
							<div id="la-course-curriculum">
								<div>
																			<div>
											
												Diploma in Leadership and Management at QLS Level 4 <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Personal Effectiveness - How to be An Awesome Professional <span></span>
											

											<div>
												                                                        <div>
                                                            <p>Monday: Self-confidence</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Tuesday: Personal Time Management</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Wednesday: Assert Yourself</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Thursday: Problem Solving</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Friday: Presenting</p>
                                                            <span></span>
                                                        </div>
                                                        											</div>
										</div>
																				<div>
											
												Managing Individuals - How to Get the Best From Your People <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Communication Skills - How to Make Your Management Voice Heard <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Team Management - How to Create and Keep a High Performance Team <span></span>
											

											<div>
												                                                        <div>
                                                            <p>Monday: The Power of Teams</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Tuesday: Team Development</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Wednesday: Team Maintenance</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Thursday: The Four Essentials of Team Management</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Friday: Team Meetings</p>
                                                            <span></span>
                                                        </div>
                                                        											</div>
										</div>
																				<div>
											
												Manager's Toolkit - How To Adapt to Whatever the Job Throws aAt You <span></span>
											

											<div>
												                                                        <div>
                                                            <p>Monday: Emotional Intelligence</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Tuesday: Transactional Analysis</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Wednesday: The SCOPE Process</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Thursday: Selecting Management Styles</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Friday: The Powerhouse Loop</p>
                                                            <span></span>
                                                        </div>
                                                        											</div>
										</div>
																				<div>
											
												Resources <span></span>
											

											<div>
												                                                        <div>
                                                            <p>Resources - Leadership &amp; Management Level 4</p>
                                                            <span></span>
                                                        </div>
                                                        											</div>
										</div>
																				<div>
											
												Change Management and Leadership for Managers <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Introduction: Change at Work <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Step 1: Demonstrate the Need for Change <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Step 2: Create a Compelling Future <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Step 3: Expect an Argument <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Handling Resistance <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Steps 4, 5 &amp; 6: Leading the Change <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Resources <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Certificate in Project Manager Training at QLS Level 5 <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Project Management Fundamentals: Know the Principles and Get it Right <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Project Definition Stage: The Vital Foundation to Your Success <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Project Planning Stage: Failing to Plan = Planning to Fail <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Project Delivery Stage: Don't you Love it When a Plan Comes Together! <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Project Closure Stage: Deep Sigh - You're Nearly Done <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Assessment <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Supplementary Resources <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Final Assessment <span></span>
											

											<div>
												                                                        <div>
                                                            <p>Assessment - Leadership, Project Management and Change Management - 3 Courses in 1 Bundle</p>
                                                            <span></span>
                                                        </div>
                                                        											</div>
										</div>
																		</div>
							</div>

Leadership, Project Management and Change Management - 3 Courses in 1 Bundle

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd.</p><p>From the fundamentals of <strong>Customer Relationship Management</strong> and <strong>Public Relations</strong> strategies to the nuances of <strong>Phone-based Customer Service</strong> and <strong>KYC</strong> protocols, this bundle offers a deep insight into <strong>Customer Service Excellence</strong>. It also includes specialised training in <strong>Hospitality</strong>, <strong>Service Helpdesk</strong>, and <strong>Technical support</strong>, along with personal development courses like <strong>Assertiveness</strong>, <strong>Conflict resolution</strong>, and <strong>Effective Communication Skills</strong>.</p><p><strong>Courses Included In this CRM Training Are:</strong></p><ul><li><strong> Course 01:</strong> Customer Relationship Management</li><li><strong> Course 02:</strong> PR: Public Relation</li><li><strong> Course 03:</strong> Phone-Based Customer Service</li><li><strong> Course 04:</strong> Know Your Customer (KYC)</li><li><strong> Course 05:</strong> Customer Service - Representative</li><li><strong> Course 06:</strong> Customer Service &amp; Environment</li><li><strong> Course 07:</strong> Patient Customer Service Training</li><li><strong> Course 08:</strong> Customer Service Fraud Officer</li><li><strong> Course 09:</strong> Service Helpdesk &amp; Technical Support</li><li><strong> Course 10:</strong> Call Centre Training</li><li><strong> Course 11:</strong> Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</li><li><strong> Course 12:</strong> Assertiveness and Self Confidence Development</li><li><strong> Course 13:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong> Course 14:</strong> Hotel Management with Hotel Receptionist and Hospitality Management</li><li><strong> Course 15:</strong> Professional Waiter Diploma</li><li><strong> Course 16:</strong> Receptionist Skills</li><li><strong> Course 17:</strong> Conflict Resolution</li><li><strong> Course 18:</strong> Decision-Making and Critical Thinking Training</li><li><strong> Course 19:</strong> Developing Interpersonal Skills Course</li><li><strong> Course 20:</strong> Effective Communication Skills</li></ul><p>Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert!</p><p><strong>Learning Outcomes of the CRM, PR &amp; Phone-Based Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to enhance customer loyalty and retention.</li><li>Develop effective PR skills for managing public perception and communication.</li><li>Deliver exceptional phone-based customer service across industries.</li><li>Understand and implement KYC procedures for customer verification.</li><li>Enhance customer service skills specifically tailored for hospitality management.</li><li>Improve interpersonal, decision-making, and critical thinking skills.</li></ul><p><strong>Why Choose Our CRM, PR &amp; Phone-Based Customer Service Bundle?</strong></p><ul><li>Get a <strong>Free QLS Endorsed Certificate</strong> upon completion of the CRM bundle</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong> Course Curriculum </strong></p><p><strong> Course 01: Diploma in Customer Relationship Management at QLS Level 4</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong> Course 02: PR: Public Relation</strong></p><ul><li>Module 01: Introduction to Public Relations</li><li>Module 02: Concepts of Public Relations</li><li>Module 03: Management and Organisation of Public Relations</li><li>Module 04: Public Relations Tactics and Research</li><li>Module 05: Major Fields of Public Relations Practice Part I</li><li>Module 06: Major Fields of Public Relations Practice Part II</li><li>Module 07: Social Media and PR</li><li>Module 08: Public Speaking</li><li>Module 09: Power of Storytelling</li><li>Module 10: Becoming an Influencer</li><li>Module 11: Importance of Body Language</li><li>Module 12: Implementing CSR</li><li>Module 13: Performance Evaluation and Performance Reporting</li><li>Module 14: Cross-Cultural Awareness</li><li>Module 15: Cross-Cultural Communication</li><li>Module 16: Corporate Cross-Cultural Awareness</li><li>Module 17: Cultural Values</li><li>Module 18: Working with and Managing a Culturally Diverse Team</li><li>Module 19: Defamation</li><li>Module 20: Crisis management</li><li>Module 21: Media Regulatory Bodies</li><li>Module 22: Ethics: Professionalism in Public Relations</li><li>Module 23: Decision Making with Critical Thinking</li></ul><p><strong> Course 03: Phone-Based Customer Service</strong></p><ul><li>Module 01: Introduction to Customer Service</li><li>Module 02: What's Different about Good Customer Service?</li><li>Module 03: Customer Relationship Management</li><li>Module 04: Customer Service Communication Strategies</li><li>Module 05: Aspects of Phone Etiquette</li><li>Module 06: Building Rapport Over the Phone</li><li>Module 07: Inbound and Outbound Calls</li><li>Module 08: Active Listening and Managing Tough Callers</li><li>Module 09: Managing Interoffice Calls and Voicemail</li><li>Module 10: Problem Solving over the Phone</li><li>Module 11: Intra Organisation Dealings</li><li>Module 12: Measuring Customer Service</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 17 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*20 = £260)</li><li><strong>CPD Hard Copy Certificate: Free</strong> (For The Title Course: Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (For The Title Course: Previously it was £99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        310 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>PR professionals</li><li>Hospitality staff</li><li>Call centre agents</li><li>Anyone in service</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CRM bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Public Relations Officer - £25,000 to £40,000</li><li>Call Centre Manager - £28,000 to £45,000</li><li>Patient Service Specialist - £20,000 to £35,000</li><li>Hotel Receptionist/Manager - £18,000 to £30,000</li><li>Customer Service Trainer - £25,000 to £40,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>Customer Relationship Management CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>Diploma in Customer Relationship Management at QLS Level 4</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Hard copy certificate - Included</em></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Academy for Health and Fitness

Online Course Marketing

Customer Service

Customer Relations

Customer Relationship Management

CRM (Customer Relationship Management)

Professional Skills Course (PSC)

CRM, PR & Phone-Based Customer Service

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">We are all created from energy, as well as the objects we hold and the situations we are in, meaning that we are surrounded by both positive and negative energy. We all experience hard times and setbacks, but ignoring the negative energy that may keep resurfacing will greatly affect our relationships and balance, especially of our home.&nbsp; The negative things in our lives can easily take a massive toll on our mental health and emotional state without us even realizing it.&nbsp;</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">Cleansing our home from negative energies or simply from spirits that have lost their ways towards the light and need help in this transition (which is called "shamanic psychopomp") is a beautiful help we are providing to these souls to find their peace after death.</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">I can assist you, as a shamanic practitioner, to take healing to your home or to any spirits that may be involved.&nbsp;</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">When is a house cleansing required?</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">*Before moving to a new home, as we the property has surely energy blockages from previous experiences of the inhabitants, likely brought on by the challenges of life.</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">*Any time we need to start a new project or phase in our life and we need to cut old energetic cords that bind us and our space to old happenings.</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">*After personal difficulties or illness</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">*If anyone at home is having problems sleeping.</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How is the cleansing done?</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">Through incense, sound, light, mantras and a shamanic journey. And whatever my Spirit Allies guide me through my intuition.&nbsp;</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p id="isPasted" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);">By attending to our classes, workshops, 1 to 1 sessions and retreats you agree to our</p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TERMS AND CONDITIONS</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Payment&nbsp;</b></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Bookings are non-refundable.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Disclaimer&nbsp;</b></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">By booking a class or workshop or retreat or 1-1 session -online or &nbsp;any other venues &ndash; with us, you release Giada Gaslini, Invisible Caims and any business partners working with Invisible Caims &nbsp;from any liability arising out of any personal injuries, emotional or physical release, death, expectations of results, &nbsp;theft in the venue or damages that may happen to people and objects while attending. We recommend that you consult your GP regarding the suitability of undertaking an exercise programme, if the class you are booking includes it like with yoga or similar, and following all the safety instructions required before beginning to exercise. &nbsp;When participating in an exercise, there is the possibility of sustaining a physical injury. If you engage in this exercise programme, you agree that you do so at your own risk, are voluntarily participating in these activities and assume all risk of injury to yourself. You acknowledge that coaching, shamanic healing and counselling are not to be used as a substitute for psychotherapy, psychoanalysis, mental health care, or other professional advice by legal, medical or other professionals. Our sessions are aimed at inner research, problem solving and personal growth, they do not replace the work of doctors and psychotherapists because they do not consider, treat or aim to solve pathologies and symptoms that are strictly medical.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">All contracts subject to and governed by the law according to my current insurance.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Added element of the disclaimer</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">If the class happens &nbsp;in any venue and you are causing any damage to the property, you are taking responsibility of your actions.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">It is down to the individual to take personal responsibility when participating in physical activity and when entering a space that is used and shared by other parties. &nbsp;Invisible Caims does not take any responsibility about possible risks that may arise but can only advise and enforce guidelines and legal requirements as defined by the Scottish Government and local authorities.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p>

School of Shamanism

House Energy cleansing and souls psychopomp

House cleansing 

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you usually rely on spirituality to guide your actions in life, you will certainly enjoy numerology, the study of the mystical relationships between numbers and letters. As with most "divination arts" (not meant as predicting the future) , numerology is a tool that helps us better understand ourselves and others, and how we relate to the world in general. It can also reveal our true desires and what we need to achieve them, and it is also an extraordinary tool for understanding our karma and what we carry with us from one relationship to the next. It is also an amazing tool to understand our soul mission, what our present incarnation stands for this life.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I have become a professional Numerologist at the Connaissance School of Numerology in England which teaches a unique Soul-based approach to Numerology, developing intuition based on numbers.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An esoteric numerology reading means that my interpretation is determined by the energy that I feel when I write down&nbsp; your date of birth, your name and all the numbers that come with it. It starts with notions, but whether or not these are developed as potentials in your life, this is perceivable by the vibration that your numbers give off.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">"How is an individual Numerology consultation carried out?"</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will receive a pdf that includes your personal chart drawn by hand (as I need to perceive the energy vibration of your numbers) and a printed legenda explaining everything.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Then a long explanation of the whole vision explained in a flowing version from a wider perspective&nbsp;including some of the following elements (again, every reading is different, so I always see what drives my attention):</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your most authentic aspirations, Your work predispositions, Your personality, Practical suggestions for making the best use of your talents. The numerology reading allows you to recognise who you really are, just like looking in a mirror for the first time. It will help you to let go of the conditioning you have suffered and finally choose your own path by opening the wings of your innate possibilities. In the personalised numerology reading we will explore the numbers of your song, expression and soul (and more).The deep desires you may be ignoring and what you can finally do to achieve them! Where you&#39;ve been putting your energy wrong and how you can make an easy and effortless "transition" to end the struggle ..What drives you, your attitude towards work and the perfect environment you need to thrive professionally... Secret talents and hidden strengths (and how to use them to get what you really want!)&nbsp;Powerful insights into your persona, quirky personality traits and the unique ways you relate to others.&nbsp; Upcoming challenges and lessons you should learn in this life, as well as unexplored opportunities and changing your life for the better.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">And the next months vision offered not as a tool of divination, but as an opportunity to see what potentials you could express in the upcoming months and in the whole year.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">"What is needed?"</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Name, (middle name), surname as on your documents</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Date and time of birth specifyng am or pm</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will also have the opportunity to arrange 20 min free zoom chat if you have questions.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Numbers bring wonder, amazement and enlightenment. Those who study mathematics at the highest level are somehow compelled to confront the spiritual energies, for the One is Divine and the All. If the Divine is immanent and hidden in all Creation, number is His/Her outward expression. And when I say Divine, I mean the Universe, Nature, God, whatever you believe as the force guiding our lives.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Everything in nature obeys absolute laws, of which number is the key to interpretation. Each number is a power in itself and evokes a particular energy and represents it; in each number is concentrated a great quantity of notions, of similarities, of correspondences, therefore, to act with numbers is to act with energy, to read numbers is to read the type of energy. Materiality is made up of numbers. Everything that exists is composed of vibrations, of cycles, of frequencies... everything has a number. Therefore, numbers are absolutely essential for the very existence of matter as it is conceived on a human level.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p id="isPasted" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);">By attending to our classes, workshops, 1 to 1 sessions and retreats you agree to our</p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TERMS AND CONDITIONS</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Payment&nbsp;</b></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Bookings are non-refundable.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Disclaimer&nbsp;</b></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">By booking any event or 1-1 session -online or &nbsp;any other venues &ndash; with us, you release Giada Gaslini, Invisible Caims/School of Shamanism, Art and Spirituality and any business partners working with for the event &nbsp;from any liability arising out of any personal injuries, emotional or physical release, death, expectations of results, &nbsp;theft in the venue or damages that may happen to people and objects while attending. We recommend that you consult your GP regarding the suitability of undertaking an exercise programme, if the class you are booking includes it like with yoga or similar, and following all the safety instructions required before beginning to exercise. &nbsp;When participating in an exercise, there is the possibility of sustaining a physical injury. If you engage in this exercise programme, you agree that you do so at your own risk, are voluntarily participating in these activities and assume all risk of injury to yourself. You acknowledge that coaching, shamanic healing and counselling are not to be used as a substitute for psychotherapy, psychoanalysis, mental health care, or other professional advice by legal, medical or other professionals. Our sessions are aimed at inner research, problem solving and personal growth, they do not replace the work of doctors and psychotherapists because they do not consider, treat or aim to solve pathologies and symptoms that are strictly medical.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">All contracts subject to and governed by the law according to my current insurance.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Added element of the disclaimer</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">If the class happens &nbsp;in any venue and you are causing any damage to the property, you are taking responsibility of your actions.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">It is down to the individual to take personal responsibility when participating in physical activity and when entering a space that is used and shared by other parties. &nbsp;Invisible Caims does not take any responsibility about possible risks that may arise but can only advise and enforce guidelines and legal requirements as defined by the Scottish Government and local authorities.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p>

Esoteric numerology reading can reveal our true desires, it can help us understand our karma and our soul mission.

1-1 Esoteric Numerology Reading

Esoteric numerology reading received via email

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					<div><p>Do you have a great business idea but don't know how to pitch it to investors? This course will teach you everything you need to know to create a compelling and persuasive startup pitch. You'll learn how to sell the dream, solve the unsolvable, and reveal your solution in a way that will leave investors wanting more. This course unfolds in six well-defined sections - Selling the Dream, Solving the Unsolvable, Revealing the Solution, Asking with Intellect, Bullet Proof Q&amp;A, and Project Specific Slides. These sections are tailored to provide you with a comprehensive framework for building a compelling pitch that persuades and resonates with your audience.</p><p>Envision yourself articulating your groundbreaking ideas with unshakeable conviction, tackling seemingly insurmountable problems, and navigating challenging questions with finesse. This course is your roadmap to achieving this vision. It empowers you to seize your audience's attention, articulate your ideas lucidly, and advocate your solution convincingly. As you progress through the course, you will acquire the skills to craft an impactful pitch and deliver it with self-assuredness and elegance.</p><p>Investing in this The Startup Pitch: A Step-by-Step Guide course is an investment in yourself. By mastering the techniques taught in this course, you will be equipped to pitch your ideas convincingly and handle challenging questions adeptly. As you conclude the course, you will have a polished and persuasive pitch at your disposal and the invaluable skills to present it with poise and self-assuredness.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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										<span>Develop a persuasive and compelling pitch.</span>
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										<span>Articulate revolutionary ideas with conviction.</span>
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										<span>Solve seemingly impossible problems.</span>
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										<span>Handle tough questions with ease.</span>
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										<span>Captivate your audience's attention.</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Transform your ideas into a compelling pitch.</span>
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										<span>Gain confidence in presenting your ideas.</span>
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										<span>Learn to handle difficult questions effectively.</span>
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										<span>Master the art of persuasion.</span>
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			<h2> <b>Career Path</b></h2>		</div>
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										<span>Startup Founder</span>
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										<span>Business Development Manager</span>
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										<span>Sales Manager</span>
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										<span>Marketing Manager</span>
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			<h2> <b>Requirements</b></h2>		</div>
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										<span>A willingness to learn and improve.</span>
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										<span>A basic understanding of business concepts.</span>
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										<span>An innovative idea or project to pitch.</span>
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		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> COURSE INTRO</strong></td>
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					<td>▶</td>
					<td>GET READY</td><td><span>🕐 00:02:00</span></td>
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					<td colspan="4"><strong>Section I - SELLING THE DREAM</strong></td>
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					<td>▶</td>
					<td>SECTION INTRO: THE DREAM</td><td><span>🕐 00:01:00</span></td>
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					<td>▶</td>
					<td>SLIDE 01: HERO IMAGE</td><td><span>🕐 00:04:00</span></td>
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					<td>▶</td>
					<td>SLIDE 02: HIGH-LEVEL CONCEPT</td><td><span>🕐 00:03:00</span></td>
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								<tr>
					<td>▶</td>
					<td>SLIDE 03: TEAM</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SECTION OUTRO: PITCH FLOW</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section II - SOLVING THE UNSOLVABLE</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SECTION INTRO: THE REALITY</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SLIDE 04: STATE OF THE ART</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SLIDE 05: MARKET ANALYSIS</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SLIDE 06: YOUR IMPACT</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SECTION OUTRO: PITCH FLOW</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section III - REVEALING THE SOLUTION</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SECTION INTRO: THE REVEAL</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SLIDE 07: CORE FEATURES</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SLIDE 08: ECOSYSTEM</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SLIDE 09: TRACTION</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SLIDE 10: MARKET FIT</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SLIDE 11: ADVANTAGES</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SLIDE 12: MILESTONES</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SECTION OUTRO: PITCH FLOW</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section IV - ASKING WITH INTELLECT</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SECTION INTRO: THE ASK</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SLIDE 13: REVENUE MODEL</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SLIDE 14: FINANCIAL PROJECTIONS</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SLIDE 15: THE ASK</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SECTION OUTRO: PITCH FLOW</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section V - BULLET PROOF Q&amp;A</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SECTION INTRO: THE SMOOTH END</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SLIDE 16: CLOSING SLIDE</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SLIDE 17: RISK REGISTRY</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SECTION OUTRO: PITCH FLOW</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section VI - PROJECT SPECIFIC SLIDES</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>SECTION INTRO</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>OPTIONAL SLIDE: AWARDS</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>OPTIONAL SLIDE: BOARD &amp; ADVISORS</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>OPTIONAL SLIDE: EXIT STRATEGY</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>COURSE OUTRO</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>GOOD LUCK!</td><td><span>🕐 00:01:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Executive Presentation

Online Course Creation

Professional Selling Skills (PSS)

Presentation Skills

Learn the art of persuasion, problem-solving, and intellectual inquiry to make your pitch bulletproof and how to create a visually appealing and informative presentation.

The Startup Pitch: A Step-by-Step Guide

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p><p>With a single payment you will gain access to <strong>Training of Compliance Officer Level 3</strong> including <strong>10</strong> Career development courses, <strong>original hardcopy certificate, transcript</strong> and a <strong>student ID card</strong> which will allow you to get discounts on things like music, food, travel and clothes etc.</p><p>Learn how to manage workplace internals and risks adequately and become a valued employee of your company by enrolling in the Training of Compliance Officer Level 3 course.</p><p>The course covers a wide range of compliance fundamentals, including office responsibilities and the risk management process. Upon successfully completing the course, you will be equipped with workplace management, problem-solving, and conflict resolution skills that will enhance your professional development to the greatest extent.</p><p>Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential.</p><p><strong>Training of Compliance Officer Level 3</strong> will provide you with the <strong>CPD certificate</strong> that you'll need to succeed.</p><p>Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd.</p><p><strong>Training of Compliance Officer Level 3</strong> has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows.</p><p>All of our courses have interactive online modules that allow studying to take place where and when you want it to.</p><p>The only thing you need to take <strong>Training of Compliance Officer Level 3 </strong>is Wi-Fi and a screen. You'll never be late for class again.</p><p>Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes.</p><p><strong>Benefits you'll get choosing Apex Learning for this Compliance Officer:</strong></p><ul><li>One payment, but lifetime access to 11 CPD courses</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable knowledge without leaving your home</li></ul><p><strong>What other courses are included with this Training?</strong></p><ol><li>Level 2 Microsoft Office Essentials</li><li>Microsoft Teams</li><li>Leadership &amp; Management Diploma</li><li>Working from Home Essentials</li><li>Mental Health and Working from Home</li><li>Online Meeting Management</li><li>Effective Communication Skills</li><li>Time Management</li><li>Report Writing</li><li>Emotional Intelligence and Human Behaviour</li></ol><p><strong>Curriculum</strong></p><p><strong>***Training of Compliance Officer Level 3***</strong></p><p><strong>Module 01: </strong>Introduction to Compliance</p><p><strong>Module 02: </strong>Compliance Management System</p><p><strong>Module 03: </strong>Basic Elements of Effective Compliance</p><p><strong>Module 04: </strong>Compliance Audit</p><p><strong>Module 05: </strong>Compliance and Ethics</p><p><strong>Module 06: </strong>Introduction to Risk and Basic Risk Types</p><p><strong>Module 07: </strong>Further Risk Types</p><p><strong>Module 08: </strong>Introduction to Risk Management</p><p><strong>Module 09: </strong>Risk Management Process</p><p><strong>Module 10: </strong>Risk Assessment and Risk Treatment</p><p><strong>Module 11:</strong> Types of Risk Management</p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>There is no experience or previous qualifications required for enrolment on this <strong>Training</strong>. It is available to all students, of all academic backgrounds.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our <strong>Training of Compliance Officer Level 3</strong> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</p><p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Training of Compliance Officer Level 3</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Apex Learning

Compliance Officer - CPD Accredited

<p>Are you ready to embark on an enlightening journey of wisdom with the Mental Health &amp; Positive Psychology bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Mental Health, Self Care &amp; Positive Psychology- Improving The Lives Of Children &amp; Youth. </p><p>Delve into eight immersive CPD Accredited courses, each a standalone course: </p><ul><li><strong>Course 01:</strong> Mental Health Awareness Certificate</li><li><strong>Course 02: </strong>Mental Health and Psychiatry Training - Online</li><li><strong>Course 03: </strong>Child and Adolescent Mental Health</li><li><strong>Course 04: </strong>Youth Work Certificate Level 2</li><li><strong>Course 05: </strong>Self Care for Mental Health and Wellbeing</li><li><strong>Course 06: </strong>Addiction and Mental Health - Dual Diagnosis</li><li><strong>Course 07: </strong>Mental Health with Positive Psychology</li><li><strong>Course 08: </strong>Healthy Eating - Physical &amp; Mental Health</li></ul><p>Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Mental Health, Self Care &amp; Positive Psychology- Improving The Lives Of Children &amp; Youth bundle illuminate your path to wisdom.</p><p>The Mental Health, Self Care &amp; Positive Psychology- Improving The Lives Of Children &amp; Youth bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across five carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace.</p><p>In the framework of the Mental Health, Self Care &amp; Positive Psychology- Improving The Lives Of Children &amp; Youth package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Mental Health &amp; Positive Psychology bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement!</p><p>So, don't wait further and join the Mental Health, Self Care &amp; Positive Psychology- Improving The Lives Of Children &amp; Youth community today and let your voyage of discovery begin!</p><p><strong>Learning Outcomes:</strong></p><ul><li>Attain a holistic understanding in the designated areas of study with the Mental Health &amp; Positive Psychology bundle. </li><li>Establish robust bases across each course nestled within the Mental Health &amp; Positive Psychology bundle. </li><li>Decipher intricate concepts through the articulate content of the Mental Health &amp; Positive Psychology bundle. </li><li>Amplify your prowess in interpreting, scrutinising, and implementing theories. </li><li>Procure the capacity to engage with the course material on an intellectual and profound level. </li><li>Become proficient in the art of problem-solving across various disciplines.</li></ul><p>Stepping into the Mental Health &amp; Positive Psychology bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge.</p><p>The Mental Health &amp; Positive Psychology bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Mental Health &amp; Positive Psychology bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world.</p><p>The Mental Health &amp; Positive Psychology bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Mental Health &amp; Positive Psychology bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Mental Health &amp; Positive Psychology journey and let knowledge guide you towards a brighter future.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Mental Health &amp; Positive Psychology</strong></p><ul><li>Individuals keen on deepening their firm understanding in the respective fields.</li><li>Students pursuing higher education looking for comprehensive theory modules.</li><li>Professionals seeking to refresh or enhance their knowledge.</li><li>Anyone with a thirst for knowledge and a passion for continuous learning.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To enrol in this Mental Health, Self Care &amp; Positive Psychology- Improving The Lives Of Children &amp; Youth course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Armed with the Mental Health &amp; Positive Psychology bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Mental Health &amp; Positive Psychology bundle lays a solid groundwork.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD QS PDF Certificates</h4>
        <p>
            Digital certificate -
            £4.99
        </p>
        <h4>CPD QS Hardcopy Certificate</h4>
        <p>
            Hard copy certificate -
            £11.99
        </p>

                        </div>

Compliance Central

Mental Health, Self Care & Positive Psychology- Improving The Lives Of Children & Youth

<p><strong>Course Title: Electrical Three-Phase Power Transformers Fundamentals</strong></p><p> </p><p><strong>Overview:</strong></p><p>Are you looking to deepen your understanding of electrical systems and enhance your expertise in power transformers? Look no further! Our comprehensive course on 'Electrical Three-Phase Power Transformers Fundamentals' is designed to provide professionals and enthusiasts with a solid foundation in the essential principles and applications of three-phase power transformers.</p><p> </p><p><strong>Key Features:</strong></p><ol><li><strong>In-Depth Curriculum:</strong> Dive into the intricacies of three-phase power transformers with a carefully crafted curriculum that covers fundamental theories, principles, and practical applications. From basic concepts to advanced topics, our course ensures a well-rounded understanding of this critical aspect of electrical engineering.</li><li><strong>Expert Instruction:</strong> Learn from industry experts with years of hands-on experience. Our instructors bring a wealth of knowledge to the table, providing real-world insights, case studies, and practical examples that bridge the gap between theory and application.</li><li><strong>Interactive Learning:</strong> Engage in interactive sessions, group discussions, and hands-on exercises to reinforce your learning. Our course is designed to cater to various learning styles, ensuring that participants grasp concepts effectively and can apply them in their professional roles.</li><li><strong>Cutting-Edge Content:</strong> Stay ahead of the curve with up-to-date content that reflects the latest advancements and industry trends. We pride ourselves on delivering content that is not only relevant but also equips participants with the skills needed to navigate the evolving landscape of electrical engineering.</li><li><strong>Practical Applications:</strong> Translate theoretical knowledge into practical skills through simulated scenarios and real-world examples. Our course emphasizes the application of concepts, enabling participants to implement their newfound knowledge in their day-to-day work.</li><li><strong>Networking Opportunities:</strong> Connect with like-minded professionals, industry leaders, and fellow course participants through our networking events. Build valuable relationships that can enhance your career prospects and create a supportive community for ongoing learning.</li></ol><p> </p><p><strong>Who Should Enroll:</strong></p><ul><li>Electrical Engineers</li><li>Power Systems Professionals</li><li>Technicians and Technologists</li><li>Students and Academics</li><li>Anyone seeking to deepen their understanding of three-phase power transformers</li></ul><p> </p><p><strong>Benefits:</strong></p><ul><li>Gain a comprehensive understanding of three-phase power transformers.</li><li>Enhance your problem-solving skills in transformer-related issues.</li><li>Boost your career prospects with a valuable skill set.</li><li>Access resources and networking opportunities within the electrical engineering community.</li></ul><p> </p><p>Enroll in our 'Electrical Three-Phase Power Transformers Fundamentals' course and empower yourself with the knowledge and skills needed to excel in the dynamic field of electrical engineering. Take the first step towards a brighter, more informed future in power systems!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Introduction To Electrical 3 Phase Power Transformers Fundamentals Course</h4><div><div><ul><li><div>
<span></span><h5>
Introduction To Electrical 3 Phase Power Transformers Fundamentals Course</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
The Ideal Transformer</h4><div><div><ul><li><div>
<span></span><h5>
The Ideal Transformer</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
The Real Transformer</h4><div><div><ul><li><div>
<span></span><h5>
The Real Transformer</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Instrument Transformers</h4><div><div><ul><li><div>
<span></span><h5>
Instrument Transformers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Three Phase Power Transformers</h4><div><div><ul><li><div>
<span></span><h5>
Three Phase Power Transformers</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Transformer Clock System Vector Nomenclature</h4><div><div><ul><li><div>
<span></span><h5>
Transformer Clock System Vector Nomenclature</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Transformer Construction And Cooling</h4><div><div><ul><li><div>
<span></span><h5>
Transformer Construction And Cooling</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Transformer Protection</h4><div><div><ul><li><div>
<span></span><h5>
Transformer Protection</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Transformer Relays</h4><div><div><ul><li><div>
<span></span><h5>
Transformer Relays</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Electrical Three-Phase Power Transformers Fundamentals

<span style="color: rgb(11, 34, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(11, 34, 64);">Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Is this course accredited and recognised?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Yes, this course is fully approved by&nbsp;</span><a href="https://cpduk.co.uk/" target="_blank" style="color: var(--tw-prose-links); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--tw-prose-links);">CPD</a><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><figure style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><img src="https://www.intellelearn.com/storage/images/pages/C0icCtUqbmA2C7tNRUo83sIFRgRFFBCKbVOEyYNd.jpg" data-image="uo8h93eydh2q" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">How long will this course take me?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Roughly 1 hour. But you don&#39;t have to do it all in one go.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Who should take this course?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Anyone who wants to improve how they think and learn. There are no entry requirements.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Course Topics</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">We build our courses so that you&#39;re able to better retain what you learn. This course is divided into easy-to-follow interactive modules and includes a multiple-choice test at the end. The benefits of implementing a Structured Problem Solving approach include</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Team Building Ability</li><li fr-original-style="" style="box-sizing: border-box;">Team Approach to Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Structured and Proven Process</li><li fr-original-style="" style="box-sizing: border-box;">Permanent Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Improved Quality Performance</li><li fr-original-style="" style="box-sizing: border-box;">Financial Savings</li></ul><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Aims of the Training Course</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">By the end of this course you will be able to:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Understand the types of problems that can affect a business and the effect of unresolved problems on business performance</li><li fr-original-style="" style="box-sizing: border-box;">Describe the benefits of adopting a structured approach to team problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Enhanced understanding of the issues and a structured approach to generating better solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Define the techniques used to help identify, contain (if necessary) and resolve problems in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply the appropriate problem-solving technique</li></ul>

Intellelearn

Lean Awareness

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.


Structured Problem Solving

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>Overview<p>Understand problems and the creative problem solving processIdentify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctlyIdentify and use four different problem definition toolsWrite concrete problem statementsUse basic brainstorming tools to generate ideas for solutionsEvaluate potential solutions against criteria, including cost/benefit analysis and group votingPerform a final analysis to select a solutionUnderstand the roles that fact and intuition play in selecting a solutionUnderstand the need to refine the shortlist and redefine itUnderstand how to identify the tasks and resources necessary to implement solutionsEvaluate and adapt solutions to reality</p><p>This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, &amp; analyzing data will be covered during class.<br /></p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li></ul><h4>The Problem Solving Method</h4><ul><li>What is a Problem?</li><li>What is Creative Problem Solving?</li><li>What are the Steps in the Creative Solving Process?</li><li>Case Study</li><li>Module Two: Review Questions</li></ul><h4>Information Gathering</h4><ul><li>Understanding Types of Information</li><li>Identifying Key Questions</li><li>Methods of Gathering Information</li><li>Case Study</li><li>Module Three: Review Questions</li></ul><h4>Problem Definition</h4><ul><li>Defining the Problem</li><li>Determining Where the Problem Originated</li><li>Defining the Present State and the Desired State</li><li>Stating and Restating the Problem</li><li>Analyzing the Problem</li><li>Writing the Problem Statement</li><li>Case Study</li><li>Module Four: Review Questions</li></ul><h4>Preparing for Brainstorming</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (I)</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (II)</h4><ul><li>The Morphological Matrix</li><li>The Six Thinking Hats</li><li>The Blink Method</li><li>Case Study</li><li>Module Seven: Review Questions</li></ul><h4>Analyzing Solutions</h4><ul><li>Developing Criteria</li><li>Analyzing Wants and Needs</li><li>Using Cost/Benefit Analysis</li><li>Case Study</li><li>Module Eight: Review Questions</li></ul><h4>Selecting a Solution</h4><ul><li>Doing a Final Analysis</li><li>Paired Comparison Analysis</li><li>Analyzing Potential Problems</li><li>Case Study</li><li>Module Nine: Review Questions</li></ul><h4>Planning Your Next Steps</h4><ul><li>Identifying Tasks</li><li>Identifying Resources</li><li>Implementing, Evaluating, and Adapting</li><li>Case Study</li><li>Module Ten: Review Questions</li></ul><h4>Creating a Performance Plan</h4><ul><li>Planning the Follow-Up Meeting</li><li>Celebrating Successes</li><li>Identifying Improvements</li><li>Case Study</li><li>Module Eleven: Review Questions</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Lessons Learned</li></ul></div>

Nexus Human

Creative Thinking

Problem Solving

8D Problem Solving

Creative Design

Creativity

Creativity & Innovation

Creative Problem Solving

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the estimated salary for a Customer Service Advisor typically ranges from &pound;18,000 to &pound;25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply defusing techniques in Customer Service interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Employ proactive strategies in Customer Service management.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise problem-solving methods to enhance Customer Service.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in brainstorming for effective Customer Service solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Channel customer anger through Customer Service skills.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defusing Techniques: </strong>Master seven distinct defusing techniques to elevate your Customer Service aptitude.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Proactive Customer Management: </strong>Implement proactive management strategies to optimise Customer Service outcomes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Problem-solving &amp; Decision-making: </strong>Integrate critical problem-solving and decision-making methods into your Customer Service approach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming &amp; Reverse Brainstorming: </strong>Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Anger Channelling: </strong>Apply the art of anger channelling to maintain and improve Customer Service standards.</p><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

                        </div>

Empower UK Employment Training

Customer Care

Know Your Customer (KYC)

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

<p>Utilize the four stages of problem-solving and discover what characteristics you need to consider when solving a problem. What is the difference between a problem and dilemma? We will demonstrate how you can verify that your problem has been resolved by evaluation and questions.</p><h3>Learning Objectives</h3><p>Apply effective problem SOLVERâ¢ behaviors and attitudes, Implement the four stages of a systematic problem-solving process, Utilize 10 creative problem-solving techniques</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Problem Solving: Four Stages of Creative Problem Solving

<section>
<div>
<p>We can coach you in your use of Solution Circles, Insights and Solution Circles and Circle of Adults.</p><p>These are in-depth processes that support professional teams to problem solve together around a young person presenting with complex social, emotional and behavioural needs. </p><p>These reflective problem solving processes differs from other person centred planning processes in that the child and family are not present. These processes are for stuck teams trying to figure out issues where they need to be very honest with each other, share their emotions, state their greatest fears and struggles in a safe situation. Whilst it is good practice to let a family know that they are being talked about in a meeting - they need to know that this is the professionals <em>sorting themselves</em> out for their benefit and not a time for them to participate. If they insist on being present then talk to us about our emerging Family Circles work.</p><p>These innovative processes enable adults involved in working with the young person to reflect and hypothesise about this young person's needs. This leads to joint problem-solving around ways forward to support this young person in their educational setting.</p><p>Circle of Adults uses a structured process and graphic facilitation to guide staff through a set of key questions to reach a deeper understanding of a young person's behaviour and needs. This deeper understanding is used to generate new strategies for the team's work with the young person.</p><p><br /></p><p>Examples of feedback from staff who have attended the sessions include:</p><p> </p><p><em>The session was very helpful in planning ways forward and empowered for staff (Headteacher of a Devon primary school)</em></p><p><em>It is the first time that we have shared how this behaviour impacts on us and it's good to know how we can support each other (Devon primary school teacher)</em></p><p><em>Brilliant! Getting staff to agree and adhere to common strategies is the key to success (Teacher in specialist provision in Torbay)</em></p><p><br /></p>
</div>
</section>

Inclusive Solutions

We will your support your facilitation skills when learning Circle of Adults, Solution Circles and Insights and Solution Circles

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour and Relationships
<br fr-original-style="" style="box-sizing: border-box;">Visioning and Problem Solving</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;The question is not should they be here anymore. Now it&rsquo;s how can we figure out how best to include them?&rsquo;</p></blockquote><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">We will introduce participants to a range of powerful effective approaches for them to choose from back in their own workplaces.</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">A great day &ndash; going away buzzing with ideas</p></blockquote><p fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/RrpI3FCcJBg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p><blockquote fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Excellent!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Inspirational!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Informative!</p></blockquote><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding problem solving around inclusion in mainstream settings</li><li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues</li><li fr-original-style="" style="box-sizing: border-box;">Learn new problem solving processes</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support teams</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community workers and carers</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we work out how to include this child best?</li><li fr-original-style="" style="box-sizing: border-box;">Is there a more structured way to run this meeting?</li><li fr-original-style="" style="box-sizing: border-box;">Can we explore the emotional impact the person is having on us and still agree strategies?</li><li fr-original-style="" style="box-sizing: border-box;">How can I get unstuck from this problem?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The day will cover:</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Solution Circles</li><li fr-original-style="" style="box-sizing: border-box;">Solution Focused approaches</li><li fr-original-style="" style="box-sizing: border-box;">Synectics &ndash; using analogies and out of the box creativity</li><li fr-original-style="" style="box-sizing: border-box;">Circles of Adults</li><li fr-original-style="" style="box-sizing: border-box;">Using Imagination to solve problems</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/circles-of-adults/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">CIRCLES OF ADULTS</a></p>

PROBLEM SOLVING TOOLS AND TECHNIQUES

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<p style="color: rgb(80, 54, 89); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(80, 54, 89);">This practical course is perfect if you are overwhelmed by options and have difficulty making decisions. Our trainers bring useful tools and techniques to the rescue, making problem solving and decision making a breeze.</p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Different ways to define and analyse problems</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Is the problem ours to solve?</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Being clear about solutions &ndash; Would Like, Want and Must-Have</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Using brainstorming, problem solving and creative thinking techniques</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Evaluate all the options using simple criteria</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Information overload and how to avoid it</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Decision making techniques</li></ul><div fr-original-style="" style="box-sizing: border-box;">4 weeks - 1 session a week (3hrs live online)</div><h2 style="color: rgb(35, 73, 109); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 73, 109);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course is also available as in-house training at a fixed cost for up to 12 delegates.&nbsp;</span><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Email us&nbsp;for more information. <a href="mailto:admin@sterlingtraining.org" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">admin@sterlingtraining.org</a>.uk</span></h2>

Sterling Training

Tools and techniques to make solving problems and decision-making a breeze!

Problem Solving and Decision Making

<div><div id="commonContent"><h3>Overview</h3><p>With the ever-increasing demand for Problem Solving in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Problem Solving  may be.</p><p>Learning about Problem Solving  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Problem Solving . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Problem Solving  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</p><p>The self-paced online learning methodology by compete high in this Problem Solving  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</p><p>Instead of searching for hours, enrol right away on this Problem Solving  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</p><h3>Who is this course for?</h3><p>While we refrain from discouraging anyone wanting to do this Problem Solving  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</p><ol><li>Anyone looking for the basics of Problem Solving ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Problem Solving ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Problem Solving , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3><p>This Problem Solving  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - The Creative Problem Solving and Decision Making</h4><div><div><ul><li><div>
<span></span><h5>
The Creative Problem Solving and Decision Making</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - The Problem Solving Model</h4><div><div><ul><li><div>
<span></span><h5>
The Problem Solving Model</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - Problem Solving Tools and Techniques</h4><div><div><ul><li><div>
<span></span><h5>
Problem Solving Tools and Techniques</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - Making Good Decisions</h4><div><div><ul><li><div>
<span></span><h5>
Making Good Decisions</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Developing Critical Thinking Skills</h4><div><div><ul><li><div>
<span></span><h5>
Developing Critical Thinking Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Understanding Creativity and Innovation</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Creativity and Innovation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - Creativity and Innovation in Business</h4><div><div><ul><li><div>
<span></span><h5>
Creativity and Innovation in Business</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Individual and Group Techniques for Creativity</h4><div><div><ul><li><div>
<span></span><h5>
Individual and Group Techniques for Creativity</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Problem Solving Masterclass

<p>The <strong>Creative Problem Solving</strong> course offers an engaging and intellectually stimulating pathway into the world of innovative thinking and solution-finding. This course, structured into ten comprehensive modules, is tailored to empower you with the skills needed to approach problems with creativity and efficiency. Starting with the Problem Solving Method, it lays the groundwork for a deep understanding of systematic problem-solving techniques. As you move through the stages of information gathering and problem definition, the course fosters a mindset that looks beyond conventional solutions, encouraging a fresh perspective on problem-solving.</p>
<p>The heart of the course lies in its focus on brainstorming and generating solutions, spread across two insightful modules. These segments are designed not just to spur creative thought but also to equip you with practical tools for idea generation. The journey continues through the analytical process of sifting through potential solutions, culminating in the selection of the most viable option. The course rounds off with pragmatic steps for implementation, including planning, execution, and the crucial aspect of recording lessons learned, ensuring that each problem solved adds to a repository of experience and knowledge.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Develop a structured approach to solving problems creatively.</li>
<li>Enhance skills in gathering and interpreting relevant information.</li>
<li>Cultivate the ability to define problems clearly and accurately.</li>
<li>Learn innovative brainstorming techniques for solution generation.</li>
<li>Master the art of analyzing and selecting the most effective solutions.</li>
</ul>
<h3><b>Why choose this Creative Problem Solving<span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this Creative Problem Solving<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Professionals seeking to improve their problem-solving skills.</li>
<li>Team leaders and managers aiming to foster creative thinking in their teams.</li>
<li>Individuals interested in enhancing their analytical and decision-making abilities.</li>
<li>Entrepreneurs looking for innovative approaches to business challenges.</li>
<li>Students and lifelong learners aspiring to develop critical thinking skills.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Innovation Manager</strong> - £35,000 to £60,000</li>
<li><strong>Business Analyst</strong> - £30,000 to £50,000</li>
<li><strong>Project Manager</strong> - £33,000 to £55,000</li>
<li><strong>Strategy Consultant</strong> - £40,000 to £70,000</li>
<li><strong>Product Manager</strong> - £35,000 to £60,000</li>
<li><strong>Marketing Strategist</strong> - £28,000 to £50,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Creative Problem Solving</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning. This </span><span>course</span><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module One: The Problem Solving Method</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Problem Solving Method</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Two: Information Gathering</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Information Gathering</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Three: Problem Definition</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Definition</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Four: Preparing for Brainstorming</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Preparing for Brainstorming</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Five: Generating Solutions (I)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Generating Solutions (I)</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Six: Generating Solutions (II)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Generating Solutions (II)</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Seven: Analyzing Solutions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Analyzing Solutions</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Eight: Selecting a Solution</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Selecting a Solution</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Nine: Planning Your Next Steps</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Planning Your Next Steps</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Ten: Recording Lessons Learned</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recording Lessons Learned</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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