Name: Diversity - CPD Accredited 3 Courses Bundle
Price: 41 GBP
Availability: InStock

<p><strong>Step into the office with confidence with your Office Admin and Reception skills!</strong></p> <p>Are you interested in a career in office administration or reception? If this is the case, the Office Admin and Reception Skills course is a great way to learn the skills you'll need to succeed in this role.</p> <p>This comprehensive Office Admin and Reception course will provide you with the knowledge and tools to handle the duties of office administration and reception, from managing day-to-day office tasks to dealing with customers and clients. We will teach you the skills you need to be an effective office administrator and receptionist.</p> <p>We'll begin by teaching you the fundamentals of office administration and reception, such as how to operate computers, printers, and other office equipment. In our Office Admin and Reception course, you will learn to organise files and documents, schedule appointments, and effectively communicate with customers and coworkers. We'll also show you how to use software programmes like Microsoft Office to stay organised and productive.</p> <p>This Office Admin and Reception course will teach you to greet and deal with customers and clients professionally and courteously. You'll learn how to provide excellent customer service while also dealing with difficult situations and complaints.</p> <p>Don't wait up. Enrol in our Office Admin and Reception course right now!</p> <p><strong>Learning Outcomes</strong></p> <ul> <li>Enhance your organisational skills in order to manage administrative tasks more effectively.</li><li>Improve your customer service skills so you can handle reception duties effectively.</li><li>Build relationships with internal and external customers by utilising communication and interpersonal skills.</li><li>Demonstrate knowledge of office administration and management procedures.</li><li>Good understanding of office equipment and software.</li><li>Demonstrate familiarity with filing systems and records management.</li></ul> <p><strong>Bundle Courses are</strong></p> <ul> <li><strong>Course 01:</strong> Leadership Skills Development</li><li><strong>Course 02: </strong>Strategic Planning and Analysis for Marketing</li><li><strong>Course 03: </strong>Communication Skills Training</li><li><strong>Course 04: </strong>Minute Taking Course</li><li><strong>Course 05: </strong>Psychology of Anxiety and Stress</li><li><strong>Course 06: </strong>Workplace Professionalism Certificate Course</li><li><strong>Course 07: </strong>Negotiation Skills</li><li><strong>Course 08: </strong>Sales Training</li></ul> <p><strong>Key Features </strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>Enrol now in this </strong><strong>course to excel! </strong></p><p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Office Admin and Reception Skills training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p> <p>The curriculum of the course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease.</p> <p><strong>The curriculum outline of our course is as follows:</strong></p> <ul> <li>Leadership Skills</li><li>Strategic Planning and Implementation</li><li>Sales Training</li><li>Body Language</li><li>Communication Skills</li><li>Minute Taking</li><li>Negotiation Skills Certificate</li><li>Psychology of Anxiety and Stress</li><li>Organisational Skills Training</li><li>Workplace Professionalism</li></ul> <p><strong>Accreditation</strong></p> <p>All of our courses are fully accredited, including this course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>New office administrators and receptionists who are starting out in their roles</li><li>Experienced office administrators and receptionists</li><li>Managers who are responsible for hiring, training and supervising office administrators and receptionists</li></ul> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>No prior degree or experience is required to enroll in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>The following professions are most popular in this sector</p> <ul> <li>Office Manager</li><li>Executive Assistant</li><li>Office Assistant</li><li>Receptionist</li><li>Administrative Assistant</li></ul> <p>The salary range for an Office Administrator and Receptionist in the UK is typically between £18,000 and £30,000 per annum.</p> <p><br /><br /></p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

Office Admin and Reception Skills Course

General Admission

<p>A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This <strong>Hospital Receptionist &amp; Secretary </strong>will teach you about the medical secretarial profession and the skills needed to do the job successfully.</p><p>This <strong>Hospital Receptionist &amp; Secretary </strong>will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive <strong>Hospital Receptionist &amp; Secretary </strong>will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Hospital Receptionist &amp; Secretary</strong>, learner will be able to:</p><ul><li>Understand the fundamentals of the National Health Service.</li><li>Understand the roles and responsibilities of a medical secretary.</li><li>Know how to organise schedules and manage appointment systems.</li><li>Gain a clear understanding of the Law, Ethics and Medicine.</li><li>Gain a thorough understanding of the effective filing system in medical offices.</li><li>Familiarise yourself with the concept of patient confidentiality and its dos and don'ts.</li><li>Become skilled at controlling and ordering stocks and supplies.</li><li>Gain in-depth knowledge of Medical Terminology and Clinical Aspects.</li><li>Know the importance of health and safety in the healthcare sector.</li><li>Have a solid understanding of Complementary Medicine</li></ul><p><strong>Why Choose Diploma in Medical Receptionist and Secretary from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Hospital Receptionist &amp; Secretary Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing this Course.</li></ul><p><strong>**Courses are included in this Hospital Receptionist &amp; Secretary Bundle Course</strong></p><ol><li><strong>Course 01: </strong>Hospital Receptionist &amp; Secretary</li><li><strong>Course 02: </strong>Dealing With Difficult People<strong><br /></strong></li><li><strong>Course 03:</strong> Communication Skills Course</li><li><strong>Course 04:</strong> Level 4 Time Management Course</li><li><strong>Course 05: </strong>Level 5 Negotiation Skills Course</li><li><strong>Course 06: </strong>Level 5 Report Writing Course</li><li><strong>Course 07: </strong>Mental Health Support Worker</li><li><strong>Course 08: </strong>Workplace Stress Management</li><li><strong>Course 09: </strong>Level 2 Award in Job Search and Interview Skills</li><li><strong>Course 10: </strong>Anger Management</li></ol><p><em><strong>***Others Included of Hospital Receptionist &amp; Secretary Bundle Course</strong></em></p><ul><li><strong>Free 10</strong> PDF Certificate</li><li>Access to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Hospital Receptionist &amp; Secretary </strong><strong>course]</strong></p> <p>Detailed course curriculum of the Hospital Receptionist &amp; Secretary:</p><ul><li>Module 01: The National Health Service</li><li>Module 02: Patient (Customer) Care</li><li>Module 03: Communication</li><li>Module 04: Law, Ethics and Medicine</li><li>Module 05: Health &amp; Safety in a Clinical Environment</li><li>Module 06: Practical Reception Skills in General Practice</li><li>Module 07: The Hospital Service</li><li>Module 08: Private Medicine</li><li>Module 09: Forms, Fees and Finances in General Practises</li><li>Module 10: Using Information Technology</li><li>Module 11: Medical Terminology and Clinical Aspects</li><li>Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary</li><li>Module 13: Complementary Medicine</li></ul><p>-------------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the Hospital Receptionist &amp; Secretary Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this Hospital Receptionist &amp; Secretary course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Hospital Receptionist &amp; Secretary is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this Hospital Receptionist &amp; Secretary because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Hospital Receptionist &amp; Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Healthcare Assistant

Secretarial & PA

Medical Receptionist

Healthcare Science Assistant

Medical Secretary

Health Sciences Courses (HSC)

Hospital Receptionist & Secretary

<p><strong>Stress Management</strong></p><p>Every day, we are exposed to stress, and many people work in stressful environments. Stress can be good in some situations, but it can also deter people from performing well at work. In other cases, stress can become debilitating to the point of affecting your well-being. This <strong>Stress: Stress Management </strong>course will provide you with the knowledge and tools you need to manage stress in any situation, including the workplace. This comprehensive Stress: Stress Managementcourse will help you succeed when dealing with stress and eventually overcoming stressful situations.</p><p>This <strong>Stress: Stress Management </strong>course includes cognitive therapy and stress-releasing practices. It explains how the mind and body react to depression and the relationship between stress and the immune system. It also demonstrates various organisational practices designed to foster a positive working environment among employees. By the end of the Stress: Stress Management course, you will better understand stress management and how to apply it in real life to become stress-free.</p><p><strong>***Courses are included in this Stress Management Bundle Course</strong></p><ul><li><strong>Course 01:</strong> Stress Management</li><li><strong>Course 02: </strong>Manual Handling Course</li><li><strong>Course 03:</strong> Anger Management</li><li><strong>Course 04:</strong> Recruitment Consultant Diploma</li><li><strong>Course 05: </strong>Dealing With Difficult People</li><li><strong>Course 06:</strong> Report Writing Course</li><li><strong>Course 07: </strong>Level 5 Mental Health First Aid Certification</li><li><strong>Course 08: </strong>Working at Height Training Course</li><li><strong>Course 09: </strong>RIDDOR Training</li><li><strong>Course 10: </strong>Equality and Diversity</li><li><strong>Course 11: </strong>Facilities Management Diploma</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Stress: Stress Management course]</strong></p> <p>Detailed course curriculum of this Stress: Stress Management Course:</p><p><strong>Module 01: Workplace Stress</strong></p><ul><li>Define Workplace Stress</li><li>The Most Important Factors Influencing Workplace Stress</li><li>The Fallout of Workplace Stress</li></ul><p><strong>Module 02: Rational and Irrational Beliefs</strong></p><ul><li>Rational Emotive Behaviour Therapy</li><li>Define Rational Thinking &amp; Irrational Thinking</li><li>The Origin of Irrational Thinking</li><li>The Silver Lining</li><li>Irrational Core Beliefs</li><li>Acceptance</li></ul><p><strong>Module 03: The ABC Framework of REBT</strong></p><ul><li>Situation</li><li>Disputing</li></ul><p><strong>Module 04: Cognitive Therapy (CT)</strong></p><ul><li>Cognitive Therapy (CT)</li><li>Cognitive Errors</li><li>Negative Automatic Thoughts (NATs) and Dysfunctional Beliefs</li><li>Recognizing Our Dysfunctional Beliefs</li><li>Example</li><li>Recapitulation of CT and REBT</li></ul><p><strong>Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace</strong></p><ul><li>How Can (CBT) Techniques Help Us in the Workplace?</li><li>Situations That We Face at Work Which May Cause Stress</li><li>The Advantages of Cognitive Behavioural Therapy in the Workplace</li><li>Cognitive Behavioural Therapy (CBT) for Us</li></ul><p><strong>Module 06: Conclusion</strong></p><ul><li>Conclusion</li></ul><p><strong>Module 07: Identifying and Challenging Distorted Negative Thoughts</strong></p><ul><li>Exercise 1: Lost Your Job</li><li>Exercise 2: Failed in Your Job Interview</li><li>Exercise 3: Not the All-Rounder</li><li>Exercise 4: Feeling Inferior</li><li>Exercise 5: Mundane Work</li><li>Exercise 6: Being Laughed At</li><li>Exercise 7: The Boss Is Dumping His Work on You</li><li>Exercise 8: Feel Incompetent</li><li>Exercise 9: Can't Stand Up for Yourself</li><li>Exercise 10: Boss Does Not Like You</li><li>Exercise 11: Failed to Do What You Had Planned</li><li>Exercise 12: Lack Common Sense</li><li>Exercise 13: You Help Others but They Don't Help You</li><li>Exercise 14: Feeling Inferior</li><li>Exercise 15: Never Speak Up at Meetings</li><li>Exercise 16: Never Speak Up at Meetings (This Time for a Different Reason)</li><li>Exercise 17: Never Speak Up at Meetings (For Yet Another Reason)</li><li>Exercise 18: Complaint Against You</li><li>Exercise 19: Impress the Chairman</li><li>Exercise 20: A Disastrous Day</li><li>Exercise 21: Interview After-Effects</li><li>Exercise 22: Anxiety Jitters at Presentations</li><li>Exercise 23: Not Popular</li><li>Exercise 24: Ethical Dilemma</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of the Stress: Stress Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this Stress: Stress Management course, you will be entitled to a Certificate of Completion from Training Tale.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Stress Management course is suitable for anyone whose work or personal life suffers from stressful thoughts.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this Stress Management in Workplace course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Stress: Stress Management course will help candidates be complete and compatible in their professional careers.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Stress Management

Psychology Counselling

Counselling Skills

Anxiety Management

Stress Inoculation

Mental Health At Work

Stress : Stress Management

<p><strong>Equip yourself with the skills of a leader - the Youth Work &amp; Leadership course has it all. </strong></p><p>Leadership and youth work can have a significant impact on a young person's development. Our Youth Work &amp; Leadership course is intended to provide young people with the skills and knowledge they need to become successful leaders in the future.</p><p>This course focuses on teaching young people the skills they need to identify and respond to their peers' health and care needs. Young people in this course will learn how to motivate and support one another through interactive sessions. They will also learn and understand how to create a safe and meaningful environment for learning new skills and knowledge.</p><p><strong>Learning Outcomes</strong></p><ul><li>Understand the value of strong leadership in youth work and care.</li><li>Gain knowledge of the legal, ethical, and professional implications of youth work and care.</li><li>Apply a variety of youth work and leadership approaches to dealing with difficult situations.</li><li>Investigate the impact of health and social issues on youth.</li><li>Acquire excellent skills to communicate with young people</li><li>Demonstrate an understanding of safeguarding and protection principles in youth work and care.</li><li>Create and implement effective strategies to assist young people in their personal and social development.</li><li>When working with young people, recognise the importance of self-care and support strategies.</li></ul><p>Along with this Youth Work &amp; Leadership Course, you will get <strong>11 premium courses, an original Hardcopy</strong>, <strong>11 PDF Certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Youth Work &amp; Leadership Bundle Consists of the following Premium courses: </strong></p><p><strong>Courses are included in this Youth Work &amp; Leadership Bundle?</strong></p><ul><li><strong> Course 01: Youth Work &amp; Leadership</strong></li><li><strong> Course 02: Social Work Studies Diploma</strong></li><li><strong> Course 03: Work Preparation for Adult Social Care Level 5</strong></li><li><strong> Course 04: Adverse Childhood Experiences and Cure</strong></li><li><strong> Course 05: Domestic Violence and Abuse Awareness - Level 2</strong></li><li><strong> Course 06: Addiction and Mental Health - Dual Diagnosis</strong></li><li><strong> Course 07: Substance Misuse Awareness Online Certification Course</strong></li><li><strong> Course 08: Adult Safeguarding</strong></li><li><strong> Course 09: Safeguarding Children Level 3</strong></li><li><strong> Course 10: Level 3 Mental Health Awareness Course</strong></li><li><strong> Course 11: Counselling Complete Course</strong></li></ul><p><strong>Enrol now in Youth Work &amp; Leadership To advance your career, and use the premium study materials from Apex Learning.</strong></p><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Youth Work &amp; Leadership Expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>Certificate:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li></ul><ul><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        125 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Youth Work &amp; Leadership course is ideal for anyone who is interested in developing their leadership and care skills in order to work with youth, such as social workers, youth workers, and professionals in the health and care sector.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our <strong>Youth Work &amp; Leadership</strong> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</p><p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>People mostly pursue the following careers in this sector</p><ul><li>Youth Development Coordinator</li><li>Youth Program Manager</li><li>Youth Group Leader</li><li>Youth Mentor</li><li>Youth Engagement Officer</li></ul><p>Generally, entry-level roles may pay between £19,000 - £25,000 per annum, while more experienced professionals may earn as much as £33,000 - £40,000 per annum. Senior and managerial roles may earn in excess of £45,000 per annum.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.</p> </div>

                        </div>

Apex Learning

Youth Work & Leadership Courses

<p><strong>Scientific information shows that negotiation skills are essential for success in business and life.</strong> This Negotiation Skills course will teach you how to influence others, negotiate effectively, and achieve your goals.</p><p>The Negotiation Skills Programme, stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p><p>Along with this Negotiation Skills Course, you will get <strong>11 premium courses, an original hard Hardcopy</strong>, <strong>11 PDF Certificates (Main Course + Additional Courses) </strong>Student ID card as gifts</p><p><strong>Learning Outcomes of Negotiation Skills Bundle:</strong></p><ul><li>Understand the different types of negotiation.</li><li>Develop effective influencing and negotiation strategies.</li><li>Build rapport and trust with others.</li><li>Deal with difficult situations in negotiations.</li><li>Negotiate effectively online.</li><li>Prepare for and conduct successful negotiations.</li></ul><p><strong>This Negotiation Skills Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> Course 01:</strong> Influencing and Negotiating</li><li><strong> Course 02:</strong> Facilities Management Level 3</li><li><strong> Course 03:</strong> Sales Negotiation Training</li><li><strong> Course 04:</strong> Leadership &amp; Management Diploma<strong><br /></strong></li><li><strong> Course 05:</strong> Psychology Advanced Training</li><li><strong> Course 06:</strong> Emotional Intelligence and Human Behaviour</li><li><strong> Course 07:</strong> Dealing With Difficult People Training Course</li><li><strong> Course 08:</strong> Motivation Skills</li><li><strong> Course 09:</strong> Setting and Achieving Goals</li><li><strong> Course 10:</strong> Assertiveness and Self-Confidence Development</li><li><strong> Course 11:</strong> Equality and Diversity</li></ul><p>Enrol now in Negotiation Skills To advance your career, and use the premium study materials from Apex Learning.</p><p><strong>Negotiation Skills Bundle</strong></p><p>The Negotiation Skills bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Negotiation Skills, Expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>The Course Curriculum of Negotiation Skills Bundle:</strong></p><p><strong> Course 01: Influencing and Negotiating</strong></p><p>Unit 01: Influencing</p><ul><li>Influencing</li><li>Influencing is about helping others understand</li><li>Your Personality affects how you influence others</li><li>Influence by Listening</li><li>Exercise: Your Influencing Inventory</li></ul><p>Unit 02: Negotiating</p><ul><li>What is Negotiation?</li><li>The Drivers of Success in Negotiation</li><li>Information and Power in Negotiation</li><li>Exercise: Prepare to Negotiate</li><li>Successful Negotiation</li><li>The Importance of Rapport</li><li>Questions in Negotiation</li><li>Reducing Stress in Negotiation</li><li>Exercise: Examine your Trust Profile</li><li>Bringing the Negotiation to a Close</li><li>Dealing with Deadlock</li><li>Negotiating Online</li><li>Specific Negotiation Scenarios</li><li>More Negotiation Scenarios</li><li>The Negotiator's Toolkit</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>Certificate of Negotiation Skills:</strong></p><p>After successfully completing this Negotiation Skills course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li>PDF Certificate: Free (Previously it was £6*11 = £66)</li><li>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</li></ul><p><strong>Enroll in the Negotiation Skills course today and learn how to negotiate effectively in any situation!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Negotiation Skills Bundle</strong></p><ul><li>Professionals looking to improve their negotiation skills in their current job or to advance in their career</li><li>Business owners and entrepreneurs who want to negotiate more effectively with clients, suppliers, and partners</li><li>Anyone who wants to improve their negotiation skills.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Negotiation Skills Bundle</strong></p><p>Our Negotiation Skills course is your path that might lead to a rewarding career in Negotiation Skills.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Negotiation Skills course, will increase the value of your CV and open you up to multiple job sectors.</p><ul><li><strong>Sales representative:</strong> £20,000 - £40,000</li><li><strong>Business development manager:</strong> £30,000 - £60,000</li><li><strong>Account manager:</strong> £40,000 - £80,000</li><li><strong>Marketing manager:</strong> £50,000 - £100,000</li><li><strong>Human resources manager:</strong> £60,000 - £120,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Influencing and Negotiating</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Negotiation Skills - CPD Accredited

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Do you ever feel like your meetings are unproductive and drag on forever? A recent study by the Chartered Management Institute found that poorly facilitated meetings cost UK businesses an estimated<strong> £26 billion</strong> a year! If you're tired of wasted time and frustrated by a lack of progress, then this facilitation skills training bundle is for you.</p><p>Our comprehensive bundle equips you with the skills and knowledge to lead effective and engaging group discussions. You'll learn how to set clear objectives, manage participation, foster collaboration, and ensure all voices are heard. From planning agendas to handling difficult conversations, this bundle will transform you into a confident and impactful facilitator.</p><p><strong>This </strong><strong>Award in Facilitation Skills at QLS Level 2</strong><strong> course is endorsed by The Quality Licence Scheme and accredited by CPDQS</strong><strong> (with Y CPD points</strong><strong>) </strong><strong>to make your skill development &amp; career progression more accessible than ever!</strong></p><p><strong>Courses Are Included In this Facilitation Skills Training Bundle:</strong></p><ul><li><strong>Course 01: </strong>Facilitation Skills Training<strong><br /></strong></li><li><strong>Course 02: </strong>Operations Management<strong><br /></strong></li><li><strong>Course 03: </strong>Quality Management<strong><br /></strong></li><li><strong>Course 04: </strong>Diploma in Lean Process and Six Sigma<strong><br /></strong></li><li><strong>Course 05: </strong>Process Improvement</li></ul><p>By becoming a skilled facilitator, you can ensure your meetings are productive and achieve their desired outcomes. This will impress your colleagues and employers, and open doors to new opportunities.</p><p><strong>Learning Outcomes of Facilitation Skills Training</strong></p><ul><li>Understand the essential skills required to become an excellent facilitator</li><li>Learn how to lead people through processes toward agreed-upon objectives</li><li>Know how to resolve conflict and encourage participation, ownership &amp; creativity</li><li>Identify ways to help participants of a meeting reach a group consensus</li><li>Sharpen your relationship-building skills to ensure a positive environment and discussions</li><li>Understand the key elements of an effective meeting and group discussion</li><li>Learn advanced leading and blocking techniques to enhance the process</li><li>Implement Tuckman and Jensen's Group Development strategies in group meetings</li></ul><p>Invest in your professional development and take control of your meetings. Enrol today and unlock the power of effective facilitation!</p><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Facilitation Skills</li><li>Get a <strong>free student ID card</strong> with Facilitation Skills Training program (£10 postal charge will be applicable for international delivery)</li><li>The Facilitation Skills is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Facilitation Skills course materials</li><li>The Facilitation Skills comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p>Become an expert at leading teams towards a shared consensus and learn how to encourage participation and creativity in group discussions with the Facilitation Skills Training Course. This course will equip you with the essential skills to oversee meetings and group discussions effectively, guiding you through the key stages of facilitation.</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Facilitation Skills Training</strong></p><ul><li>Module 01: Understanding Facilitation</li><li>Module 02: Process vs. Content</li><li>Module 03: Laying the Groundwork</li><li>Module 04: Tuckman and Jensen's Model of Team Development</li><li>Module 05: Building Consensus</li><li>Module 06: Reaching a Decision Point</li><li>Module 07: Dealing with Difficult People</li><li>Module 08: Addressing Group Dysfunction</li><li>Module 09: About Intervention</li><li>Module 10: Intervention Techniques</li></ul><p><strong> Course 02: Operations Management</strong></p><ul><li>Module 01: Introduction To Operations Management</li><li>Module 02: Project Management</li><li>Module 03: Business Development And Succession Planning</li><li>Module 04: Process Management</li><li>Module 05: Supply Chain Management</li><li>Module 06: Planning &amp; Forecasting Operations</li><li>Module 07: Procurement &amp; Purchasing Management</li><li>Module 08: Manufacturing &amp; Delivery Operations</li><li>Module 09: Quality Management</li><li>Module 10: Managing Risk And Recovery</li><li>Module 11: Performance Management</li><li>Module 12: Talent Management</li><li>Module 13: Communication Skills</li><li>Module 14: Negotiation Techniques</li><li>Module 15: Conflict Management</li><li>Module 16: Stress Management</li><li>Module 17: Time Management</li><li>Module 18: Business Environment</li><li>Module 19: Business Writing Skills</li></ul><p><strong> Course 03: Quality Management</strong></p><ul><li>Module 01: Introduction To Quality Management</li><li>Module 02: Total Quality Management</li><li>Module 03: Quality Measurement And Improvement</li><li>Module 04: Quality Control</li><li>Module 05: Understanding Customer Expectations And Needs</li><li>Module 06: Six Sigma</li><li>Module 07: Supply Chain Management</li><li>Module 08: Quality Audits</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> Free (Previously it was £12.99*5 = £65)</li><li><strong>CPD Hard Copy Certificate: </strong>£29.99</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>£79</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this course. This bundle is open to everybody. This bundleis ideal for:</p><ul><li>Team Leaders</li><li>Project Managers</li><li>Trainers</li><li>HR Professionals</li><li>Consultants</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this course, you are to start your career or begin the next phase of your career.</p><ul><li>Project Manager</li><li>Team Leader</li><li>Consultant</li><li>Trainer</li><li>Coach</li><li>Facilitator</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>Award in Facilitation Skills at QLS Level 2</h4>
        <p>
            Hard copy certificate -
            £79
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Academy for Health and Fitness

Facilitation Skills Training - QLS Endorsed

<p>A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This <strong>Medical Secretary Diploma </strong>will teach you about the medical secretarial profession and the skills needed to do the job successfully.</p><p>This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive <strong>Medical Secretary Diploma </strong>will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry.</p><p><strong>Learning Outcomes</strong></p><p>After completing this course, learner will be able to:</p><ul><li>Understand the fundamentals of the National Health Service.</li><li>Understand the roles and responsibilities of a medical secretary.</li><li>Know how to organise schedules and manage appointment systems.</li><li>Gain a clear understanding of the Law, Ethics and Medicine.</li><li>Gain a thorough understanding of the effective filing system in medical offices.</li><li>Familiarise yourself with the concept of patient confidentiality and its dos and don'ts.</li><li>Become skilled at controlling and ordering stocks and supplies.</li><li>Gain in-depth knowledge of Medical Terminology and Clinical Aspects.</li><li>Know the importance of health and safety in the healthcare sector.</li><li>Have a solid understanding of Complementary Medicine</li></ul><p><strong>Why Choose Diploma in Medical Receptionist and Secretary from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>This Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing this Course.</li></ul><p><strong>**Courses are included in this Medical Secretary Diploma Bundle Course</strong></p><ol><li><strong>Course 01: </strong>Medical Secretary Diploma</li><li><strong>Course 02: </strong>Dealing With Difficult People<strong><br /></strong></li><li><strong>Course 03:</strong> Communication Skills Course</li><li><strong>Course 04: </strong>Level 4 Time Management Course</li><li><strong>Course 05: </strong>Level 5 Negotiation Skills Course</li><li><strong>Course 06: </strong>Level 5 Report Writing Course</li><li><strong>Course 07: </strong>Level 5 Proofreading &amp; Copy Editing</li><li><strong>Course 08: </strong>Level 2 Customer Service</li><li><strong>Course 09: </strong>Mental Health Support Worker</li><li><strong>Course 10: </strong>Workplace Stress Management</li><li><strong>Course 11: </strong>Anger Management</li></ol><p><em><strong>***Others Included of Medical Secretary Diploma Bundle Course</strong></em></p><ul><li><strong>Free 11</strong> PDF Certificate</li><li>Access to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Medical Secretary Diploma:</p><p><strong>Module 1: The National Health Service</strong></p><ul><li>History</li><li>Structure of the NHS</li><li>The NHS Plan</li><li>Resource Allocation</li><li>Delivering Care</li><li>Mental Health Services</li><li>Public Health</li><li>The NHS, the Regions and Devolution</li></ul><p><strong>Module 2: Patient (Customer) Care</strong></p><ul><li>The Medical Receptionist</li><li>Putting Patient First</li><li>Complaints Within the Health Service</li><li>The Complaints Procedure</li><li>Patient and Public Involvement</li><li>Patient's Rights</li><li>Access to Health Care</li><li>Total Quality in Medical Practice</li><li>Customer Care: Involving Patients and the Public</li></ul><p><strong>Module 3: Communication</strong></p><ul><li>Report Writing</li><li>Electronic Mail &amp; Mobile Phones: Text Messages</li><li>Telephone Skills</li><li>People Skills - Face to Face</li><li>Meeting</li><li>Performance Review &amp; Counselling</li><li>The Practice Leaflet &amp; Hospital Information Leaflets</li><li>Networking</li></ul><p><strong>Module 4: Law, Ethics and Medicine</strong></p><ul><li>Medical Ethics and Etiquette</li><li>Doctor's Duties</li><li>Patient's Right</li><li>The Regulatory Bodies and Their Role</li><li>Legal Aspects</li><li>Certification</li><li>Health and Safety at Work</li></ul><p><strong>Module 5: Health &amp; Safety in a Clinical Environment</strong></p><ul><li>First Aid at Work</li><li>Hazardous Substances</li><li>The NHS National Patient Safety Agency (NPSA)</li><li>Hepatitis &amp; AIDS</li><li>Fire Precautions</li><li>Clinical Risk Management</li><li>Coping With Aggression &amp; Violence</li></ul><p><strong>Module 6: Practical Reception Skills in General Practice</strong></p><ul><li>Record Keeping and General Administration</li><li>Information Technology</li></ul><p><strong>Module 7: The Hospital Service</strong></p><ul><li>The Patient's Route Through the Hospital</li><li>Outpatient Appointments</li><li>Admissions from the Waiting List</li><li>Accident and Emergency Admissions</li><li>Home From Hospital Support</li><li>Day Cases and Ward Attendees</li><li>Hospital Team</li><li>Clinical Audit</li><li>Star Ratings</li><li>What is a Medical Record?</li><li>Cases Notes</li><li>Master Index</li><li>Filing Room or Records Library</li><li>Medical Records Procedure for Departments</li><li>Retention of Records</li><li>Destruction of Medical Records</li><li>The Role of the Secretary in the Hospital</li></ul><p><strong>Module 8: Private Medicine</strong></p><ul><li>Private Clinic or Hospital</li><li>The Secretary In Private Practice</li></ul><p><strong>Module 9: Forms, Fees and Finances in General Practises</strong></p><ul><li>Contracting</li><li>Finance</li><li>Practice Income</li><li>Scotland</li><li>Wales</li><li>Northern Ireland</li></ul><p><strong>Module 10: Using Information Technology</strong></p><ul><li>Computers in General Practice</li><li>Electronic Medicine</li><li>Computers in Hospitals</li><li>Maintaining Security</li></ul><p><strong>Module 11: Medical Terminology and Clinical Aspects</strong></p><ul><li>Pathology and X-ray Examinations</li><li>Prescribing and Drugs</li><li>Nurse Prescribing</li><li>New Developments in Pharmacy</li></ul><p><strong>Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary</strong></p><ul><li>Audit</li><li>Health Economics and Cost-effective Medicine</li><li>Private Finance Initiative</li><li>Clinical Governance</li><li>National Institute for Clinical Excellence (NICE)</li><li>National Clinical Assessment Service (NCAS)</li><li>National Service Framework (NSF)</li><li>Patient Surveys</li></ul><p><strong>Module 13: Complementary Medicine</strong></p><ul><li>Acupuncture</li><li>Alexander Technique</li><li>Aromatherapy</li><li>Chiropractic</li><li>Homoeopathy</li><li>Hydrotherapy</li><li>Hypnotherapy</li><li>Osteopathy</li><li>Reflexology</li></ul><p>-------------------</p><p><strong>***Communication Skills Course***</strong></p><ul><li>Module 01: Introduction to Communication</li><li>Module 02: The Communication Skills</li><li>Module 03: Different Types of Communication</li><li>Module 04: Different Methods of Communication</li><li>Module 05: Styles of Communication</li><li>Module 06: Barriers to Communication</li><li>Module 07: Assessing Communication Competence: Relevant Criteria</li><li>Module 08: Seven Actions for Effective Communication</li><li>Module 09: Do's and Don'ts of Effective Communication</li></ul><p>-------------------</p><p><strong>***Level 4 Time Management Course***</strong></p><ul><li>Module 1: Basics of Time Management</li><li>Module 2: Prioritise Your Time</li><li>Module 3: Organise Your Time</li><li>Module 4: Using Your Time Efficiently</li><li>Module 5: Time Management in the Workplace</li><li>Module 6: Time Management For Students</li><li>Module 7: Time Management Software</li><li>Module 8: Create a Value-Based Time Management Plan</li></ul><p>-------------------</p><p><strong>***Level 5 Proofreading &amp; Copy Editing***</strong></p><ul><li>Module 01: An Overview of Proofreading</li><li>Module 02: Use of the Style Guide</li><li>Module 03: Spelling and Grammar</li><li>Module 04: Paper-based Proofreading</li><li>Module 05: On the Screen Proofreading</li><li>Module 06: Basics of Copy Editing</li><li>Module 07: Copy Editing - the Use of Language</li><li>Module 08: Copy Editing - Checking Accuracy and Facts</li><li>Module 09: Copy Editing - Legal Checks</li><li>Module 10: Career Development</li></ul><p>-------------------</p><p><strong>***Dealing With Difficult People***</strong></p><ul><li>Module 01: Difficult People and Their Difficult Behaviour</li><li>Module 02: Communicating With Difficult People</li><li>Module 03: Standing Up to Difficult People</li><li>Module 04: A Quick Guide to the Seven Classically Difficult Types</li><li>Module 05: Dealing with Bosses Who Drive You Barmy</li><li>Module 06: Colleagues to Throttle</li><li>Module 07: Dealing With Impossible People</li><li>Module 08: The Temper Tantrum Type</li></ul><p>-------------------</p><p><strong>***Level 5 Negotiation Skills Course***</strong></p><ul><li>Module 01: An Overview of Negotiation</li><li>Module 02: How to Prepare For Negotiations</li><li>Module 03: The Process of Negotiation</li><li>Module 04: Ways of Developing Persuasion &amp; Influencing Skills</li><li>Module 05: Ways of Developing Communication Skills</li><li>Module 06: How to Develop Active Listening Skills</li><li>Module 07: Comprehending Body Language</li><li>Module 08: Assertiveness and Self Confidence</li><li>Module 09: Managing Anger</li><li>Module 10: Managing Stress</li><li>Module 11: Negotiation Tactics to Closing a Better Deal</li><li>Module 12: Ways of Overcoming Sales Objections</li></ul><p>-------------------</p><p><strong>***Level 5 Report Writing Course***</strong></p><ul><li>Module 01: Introduction to Report Writing</li><li>Module 02: The Basics of Business Report Writing</li><li>Module 03: The Practical Side of Report Writing (Part-1): Preparation &amp; Planning</li><li>Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information</li><li>Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report</li><li>Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing</li><li>Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report</li><li>Module 08: Developing Research Skills</li><li>Module 09: Developing Creativity &amp; Innovation</li><li>Module 10: Develop Critical Thinking Skills</li><li>Module 11: Interpersonal Skill Development</li></ul><p>-------------------</p><p><strong>***Level 2 Customer Service***</strong></p><ul><li>Module 1: Introduction to Customer Service</li><li>Module 2: Understanding the Organisation</li><li>Module 3: Prepare to Deliver Excellent Customer Service</li><li>Module 4: Communication in the Customer Service Role</li><li>Module 5: Understand Customers</li></ul><p>-------------------</p><p><strong>***Mental Health Support Worker***</strong></p><p>-------------------</p><p><strong>***Workplace Stress Management***</strong></p><p>-------------------</p><p><strong>***Anger Management***</strong></p><p>-------------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Medical Secretary Diploma</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Medical Secretary Diploma</strong>, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Medical Secretary Diploma is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Students who intend to enrol in this course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this <strong>Medical Secretary Diploma</strong>, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including -</p><ul><li>Medical Receptionist</li><li>Medical Secretary</li><li>Healthcare Administrator</li><li>GP Receptionist</li><li>Patient Coordinator</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Secretarial & Shorthand

Medical Assistant

Diploma in Management Studies (DMS)

Nursing Diploma

Medical Secretary Diploma

<p>Give a compliment to your career and take it to the next level. This<strong> Certificate in Know Your Customer &amp; Customer Due Diligence </strong>bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Certificate in Know Your Customer &amp; Customer Due Diligence bundle will help you stay ahead of the pack.</p><p>Throughout the Certificate in Know Your Customer &amp; Customer Due Diligence programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p><p>Along with this Certificate in Know Your Customer &amp; Customer Due Diligence course, you will get <strong>10 premium courses, an original hardcopy</strong>, <strong>11 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Certificate in Know Your Customer &amp; Customer Due Diligence Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> Course 01: </strong>Certificate in Know Your Customer &amp; Customer Due Diligence</li><li><strong> Course 02: </strong>Customer Service Management</li><li><strong> Course 03: </strong>Customer Relationship Management</li><li><strong> Course 04: </strong>Sales: Psychology of Customers</li><li><strong> Course 05: </strong>Phone-Based Customer Service</li><li><strong> Course 06: </strong>The Formula to Talk with Strangers</li><li><strong> Course 07: </strong>Dealing With Difficult People Training Course</li><li><strong> Course 08: </strong>Public Speaking and Presentation Skill Course</li><li><strong> Course 09: </strong>Level 2 Microsoft Office Essentials</li><li><strong> Course 10: </strong>Time Management</li><li><strong> Course 11: </strong>Stress Management Training</li></ul><p>Enrol now in Certificate in Know Your Customer &amp; Customer Due Diligence to advance your career, and use the premium study materials from Apex Learning.</p><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Certificate in Know Your Customer &amp; Customer Due Diligence expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.<br /><br /><strong>Course Curriculum: </strong></p><p><strong>Certificate in Know Your Customer &amp; Customer Due Diligence</strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p>And 10 more courses ...</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        115 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Certificate in Know Your Customer &amp; Customer Due Diligence bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Certificate in Know Your Customer &amp; Customer Due Diligence course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>Cost of PDF Certificates is included in course price</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (Certificate in Know Your Customer &amp; Customer Due Diligence) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Know Your Customer (KYC)

Certified Cryptocurrency Investigator Course (CCI)

Certificate in Further Education & Training (Cert Ed)

IT Certifications

Certificate in Education & Training (CET)

ICDL (International Certification of Digital Literacy)

Certificate in Know Your Customer & Customer Due Diligence

<p>Give a compliment to your career and take it to the next level. This<strong> Leadership and People Management </strong>bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Leadership and People Management bundle will help you stay ahead of the pack.</p><p>Throughout the Leadership and People Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p><p>Along with this Leadership and People Management course, you will get <strong> 10 premium courses, an original hardcopy</strong>, <strong>11 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Leadership and People Management Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> Course 01: </strong>Leadership &amp; Management Diploma</li><li><strong> Course 02:</strong> Team Building Masterclass</li><li><strong> Course 03: </strong>Leadership Skills for The Future</li><li><strong> Course 04:</strong> People Management Skills Level 3</li><li><strong> Course 05: </strong>Equality and Diversity</li><li><strong> Course 06: </strong>Effective Communication Skills Diploma</li><li><strong> Course 07: </strong>Conflict Management</li><li><strong> Course 08: </strong>Change Management Level 3</li><li><strong> Course 09: </strong>Motivation Skills</li><li><strong> Course 10: </strong>Dealing With Difficult People Training Course</li><li><strong> Course 11:</strong></li></ul><p>Enrol now in Leadership and People Management to advance your career, and use the premium study materials from Apex Learning.</p><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Leadership and People Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.<br /><br /><strong>Course Curriculum: </strong></p><p><strong>Leadership &amp; Management Diploma</strong></p><ul><li>Understanding Management and Leadership</li><li>Leadership Theories</li><li>Improving Management and Leadership Performance</li><li>High Performance Teams</li><li>Motivating Employees</li><li>Organisational Skills</li><li>Talent Management</li><li>Succession Planning</li><li>Business Process Management<br />Communication Skills</li><li>Negotiation Techniques</li><li>Managing Meetings and Giving Feedback</li><li>Managing Change</li><li>Time Management</li><li>Stress Management</li><li>Emotional Intelligence in Leadership</li><li>Managing Conflict</li><li>Dealing with Office Politics</li><li>Risk Management</li><li>Corporate Responsibility and Ethics</li></ul><p>And 10 more courses ...</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Leadership and People Management bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Leadership and People Management course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>Cost of PDF Certificates is included in course price</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (Leadership &amp; Management Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Leadership and People Management

<p>This Diversity - CPD Accredited 3 Courses Bundle provides you with the required knowledge and skills to achieve a rewarding career in a rapidly growing industry. By enrolling today, you can take your knowledge to a whole new level and quickly reap the rewards of your study in relevant fields. You will start with the basics, building a solid foundation that will give you further knowledge as you progress into intermediate and advanced-level topics.</p><p>The courses in the Diversity - CPD Accredited 3 Courses Bundle bundle are relevant, reliable, and up-to-date. Moreover, since the courses are <strong>CPD UK accredited</strong>, they will boost your career and improve your CV.</p><p>Industry experts design the Diversity - CPD Accredited 3 Courses Bundle to ensure you learn everything thoroughly. All three courses in the bundle will help you to give your career a boost. We look forward to sharing our knowledge and experience to help you become more confident and comfortable with the topic. Enrol today and start your journey to career development.</p><p>These comprehensive courses are available in this Diversity - CPD Accredited 3 Courses Bundle</p><ul><li><strong>Course 01: </strong>Diversity</li><li><strong>Course 02: </strong>Cross-Cultural Awareness Training</li><li><strong>Course 03: </strong>Equality, Diversity and Discrimination</li></ul><p>**<strong> Special Offer: Free PDF and Hard Copy Certificates**</strong></p><p><strong>Key Benefits</strong></p><ul><li>Get instant PDF and Hard Copy certificate</li><li>Fully online courses</li><li>Developed by qualified professionals</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Diversity</strong></p><ul><li>Module 01: Introduction to Diversity</li><li>Module 02: Factors that Create Diversity</li><li>Module 03: Prejudice, Stereotyping &amp; Discrimination</li><li>Module 04: Unconscious Biases</li><li>Module 05: Avoiding Unconscious Biases at the Workplace</li><li>Module 06: New Paradigms in Workplace Diversity</li><li>Module 07: Diversity Training &amp; Its Limitations</li><li>Module 08: Dealing with Diversity</li></ul><p><strong>Course Assessment</strong></p><p>You will immediately be given access to a specifically crafted MCQ test upon completing each Diversity - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%.</p><p><strong>Accredited Certificate</strong></p><p>After successfully completing this Diversity - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express.</p><p><strong>Disclaimer</strong>: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Why Choose The CPD Certification Service Accredited Course? </strong></p><p>With 25 years of experience in the Continuous Professional Development sector, CPD Certification Service (CPD UK) is the leading CPD accreditation organisation in the UK, working across all industry sectors. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements.</p><p>Hundreds and thousands of professionals recognise the CPD Certified symbol as the qualitative benchmark that reflects and sets the industry standards. CPD UK evaluates learning activities to the highest standards and courses are certified against the universally accepted structured checklist.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Diversity - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our Diversity - CPD Accredited 3 Courses Bundle training.</p>
                        </div>

Diversity  - CPD Accredited 3 Courses Bundle

<p fr-original-style="" id="isPasted" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To drive actions and get decisions made, you need to be able to present effectively to customers, clients, senior managers or colleagues. The perfect presentation is a potent combination of content, design and delivery&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You need to distill down complex concepts, large data sets, intricate processes and innovative ideas. You need to make the right design choices to ensure your slide decks communicate quickly (as well as looking great). And you need the confidence and storytelling techniques to lead your audience through the content.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for anyone who regularly needs to create and deliver presentations for different stakeholders. It will cover how to plan, design and deliver brilliant presentations.&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="font-size: 18px;" style="font-size: 18px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sample learning content&nbsp;</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session 1: Planning a presentation&nbsp;</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Assessing the needs and level of understanding of your audience.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Frameworks for building a logical and compelling narrative.</li><li fr-original-style="" style="box-sizing: border-box;">Emphasising key messages, while allowing for deep dives and questions.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session 2: Presenting data and processes</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand graphical perception and how people absorb visual information.</li><li fr-original-style="" style="box-sizing: border-box;">Effective charts for different types of data stories.</li><li fr-original-style="" style="box-sizing: border-box;">How to display processes, timelines and organisational structures.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session 3: Design tricks</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Using colours to add emphasis and meaning.</li><li fr-original-style="" style="box-sizing: border-box;">Creating hierarchies of information to help your audience.</li><li fr-original-style="" style="box-sizing: border-box;">Building templates and style guides.&nbsp;</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session 4: Delivery techniques</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Perfecting your performance in-person or online.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with difficult questions and hostile audiences.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Refining the beginning, middle and end of your narrative.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="font-size: 18px;" style="font-size: 18px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive &ndash; every session includes a mix of formal tuition and hands-on exercises.&nbsp;<span fr-original-style="color: rgb(0, 0, 0);" id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;">To ensure this is possible, the number of attendees is capped at 16 people.&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="font-size: 18px;" style="font-size: 18px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Tutor</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Cond&eacute; Nast International as product owner on a bespoke digital asset management system for their 11 global markets.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="font-size: 18px;" style="font-size: 18px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Testimonial</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"We&rsquo;ve now worked with Alan for almost 3 years, and during that time he has continued to deliver the highest quality training for our clients and delegates. Alan&rsquo;s passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels."<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Joe Barlow | Head of Programme, Understanding ModernGov</em></strong></p>

Fire Plus Algebra

Design Skills

Presentation Skills

Presenting with Impact

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course.</p>Overview<p>Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident</p><p></p><p>In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. What is Assertiveness?</h3> <ul> <li>Differentiating Self-confidence from Assertiveness</li> <li>Understanding the Four Styles of Communication</li> <li>What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness</li> </ul> <h3>2. Dimensions of Communication</h3> <ul> <li>Differentiating Listening from Hearing</li> <li>Developing Emphatic Listening Skills</li> <li>Utilizing Question Types - Open, Clarifying, and Closed</li> <li>Converting Negative Thinking into Positive Thinking</li> </ul> <h3>3. Body Language Says It All</h3> <ul> <li>Managing Your Appearance</li> <li>Understanding Non-verbal Communication</li> <li>Making the Right First Impression</li> <li>Speaking with Confidence</li> <li>Relaxing and Reducing Anxiety</li> </ul> <h3>4. Dealing with Difficult Situations</h3> <ul> <li>Dealing with Difficult People</li> <li>Building Rapport and Trust</li> <li>Appreciating the Different Ways that People Send and Receive Information</li> <li>Breaking Down Barriers and Building Consensus</li> <li>Applying PEGASUS</li> <li>Utilizing a Tactical Approach</li> <li>Choosing the Proper Form of Communication</li> </ul></div>

Nexus Human

Meeting Skills

Leadership Skills

Business Communication Skills

Professional Skills Course (PSC)

Assertiveness

Mastering Positive Assertiveness

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course.</p>Overview<p>Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations</p><p></p><p>This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Customer Service - A Baseline</h3> <ul> <li>Recognizing Your Customers</li> <li>Understanding Your Role in Customer Service</li> </ul> <h3>2. Developing A Customer Service Mind-Set</h3> <ul> <li>Leveraging Your First Impression</li> <li>Feeling Positively About Customers</li> <li>Mastering Moods and Emotions</li> </ul> <h3>3. Identifying Customer Needs</h3> <ul> <li>Understanding the Customer\'s Situation</li> <li>Avoiding Assumption and Prejudgment</li> <li>Meeting Basic Needs</li> <li>Seeking to Exceeding Expectations</li> <li>Building Repeat Relationships</li> </ul> <h3>4. Connecting with the Customer</h3> <ul> <li>Achieving Authenticity through Body Language</li> <li>Responding Effectively to Problems</li> <li>Mastering Online Etiquette</li> <li>Seeking Customer Feedback</li> </ul> <h3>5. Dealing with Difficult Situations</h3> <ul> <li>Effectively Addressing Complaints</li> <li>De-escalating Anger</li> <li>Establishing Common Ground</li> <li>Remaining Calm, Respectful and Objective</li> </ul> <h3>6. Effectively Addressing Complaints</h3> <ul> <li>Creating a Memorable Customer Experience</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Customer Care

Online Course Marketing

Customer Service

Service Design Courses (SDC)

Trainers Course

Providing Outstanding Customer Service

London

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Address negative behavioural patterns</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Treat anxiety and depression symptoms</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Resolve bad temper and aggression issues</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Teaching coping skills for dealing with different problems</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Stop negative cycles</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Manage anxiety better</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Help mental health and physical health problems</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Management of thoughts, emotions, actions</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Help with insomnia</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Address problematic thought patterns</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This package is for people with bad behaviour</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PTSD</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Alcohol misuse</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">6 sessions</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/cognitive-behavioural-therapy-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/cognitive-behavioural-therapy-package/</a><br fr-original-style="" style="box-sizing: border-box;"></strong></p>

Miss Date Doctor Dating Coach London, Couples Therapy

M.D.D COGNITIVE BEHAVIOURAL THERAPY PACKAGE (SELF IMPROVEMENT)

General admission

Loughborough

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			<p>This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.</p>
			<div><i></i> 2 x 4 Hour Sessions</div>
			<div><i></i>  £534.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><p>The program covers the key skills for effective negotiation:</p>
<ul>
<li>Thorough preparation</li>
<li>Setting limits and goals</li>
<li>Identifying your unique negotiation proposition</li>
<li>Negotiating strategy and tactics</li>
<li>Keeping emotional distance</li>
<li>Dealing with deadlocks</li>
<li>Good listening skills</li>
<li>Clarity of communication</li>
<li>Understanding and dealing with different personality and negotiating styles</li>
<li>Men and women in negotiation</li>
<li>Knowing how to close a contract or agreement</li>
<li>Negotiating in teams</li>
<li>Achieving win-win outcomes</li>
</ul>
<p>The workshop is interactive and interspersed with practical exercises and role-play scenarios.  There is a particularly useful team negotiating exercise which is both fun and challenging.  At the end of the course you should be fully prepared to tackle your next negotiation!</p>
<p>Participants should come to the workshop prepared to discuss past or forthcoming negotiations and these may be used in class exercises.  Confidentiality will be honoured in all cases.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745  Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Session 1</h3>
<ul>
<li>The ten best personality traits for effective negotiation and the ten most common negotiating errors</li>
<li><span>Negotiating Styles - What sort of negotiator are you?</span></li>
<li><span>How to become a master negotiator:  The key stages of negotiation from </span>preparation to close</li>
<li><span>The key stages/cont.</span></li>
<li>Negotiating by phone and email</li>
<li>Negotiating in teams</li>
</ul>
<h3>Session 2</h3>
<ul>
<li>Your unique negotiating proposition</li>
<li>Different communication and behavior styles and how to influence them</li>
<li><span>Negotiation and Emotional Intelligence</span></li>
<li><span>Negotiating role play scenarios</span></li>
<li><span>Feedback and course review</span></li>
<li><span>Action Planning</span></li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.

Negotiation Skills

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p> <p>Launch the dynamic career you've always wanted! Take this high-quality <strong> Dealing With Difficult People Training Course </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p> <ul> <li><strong>Course 01: </strong>Dealing With Difficult People Training Course at QLS Level 2</li><li><strong>Course 02: </strong>Dealing with Conflict at Work</li><li><strong>Course 03: </strong>Anger Management</li><li><strong>Course 04: </strong>Workplace Harassment</li><li><strong>Course 05: </strong>Equality, Diversity and Discrimination</li><li><strong>Course 06:</strong> People Management Diploma</li><li><strong>Course 07:</strong> Performance Management</li><li><strong>Course 08:</strong> Influencing and Negotiating</li><li><strong>Course 09:</strong> Public Speaking and Presentation Skill Course</li><li><strong>Course 10:</strong> Emotional Intelligence and Human Behaviour</li><li><strong>Course 11: </strong>Communication Skills</li></ul> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Dealing With Difficult People Training Course</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Why Choose Imperial Academy?</strong></p> <ul> <li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul> <p> Enrol in our '<strong>Dealing With Difficult People Training Course</strong>' today and Start Learning </p><p>This <strong>Dealing With Difficult People Training Course </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Dealing With Difficult People Training Course</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p> <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Dealing With Difficult People Training Course </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this <strong>Dealing With Difficult People Training</strong> Course course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Dealing With Difficult People Training Course </strong> Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than Dealing With Difficult People Training Course </strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Imperial Academy

Learning & Development

Legal Practice Course (LPC)

Dealing With Difficult Customers

Institute of Leadership & Management (ILM)

Level 2 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Dealing With Difficult People Training Course

<div>
		

		<div>
			
			<p>The ability to effectively manage conflict is a core competency in the 21st-century workplace.</p>
			<div><i></i> 2 Hours</div>
			<div><i></i>  £378.00 incl. VAT</div>
			
			
		</div>
	</div>

	

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	</div>

	

    <div>

		
		 
		

		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
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		<h3>Description</h3>
		<p></p><p>When working with people, it is common that personality and attitude clashes might arise. Managing these conflicts while aiming to achieve personal and work objectives is incredibly challenging and when not managed properly, can threaten to create major disruption within the team or with clients. The ability to effectively manage conflict is a core competency in the 21st-century workplace.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,305 Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><p><strong>Outcomes: </strong></p>
<ul>
<li>List the possible causes of conflict in the workplace</li>
<li>State the five potential approaches to resolving conflict, and identify the optimum option</li>
<li>Outline how to avoid the 'ostrich position'</li>
<li>Describe the role that Emotional Intelligence plays in ensuring a positive outcome</li>
</ul>
<p><strong>Content:</strong></p>
<ul>
<li>The Causes of Conflict</li>
<li>The Conflict Thermometer</li>
<li>Transactional Analysis - Behaviour breeds Behaviour</li>
<li>Assuming the Ostrich Position</li>
<li>Seven steps to conflict conversations</li>
<li>The Thomas Kilman Model</li>
<li>Emotional Intelligence</li>
</ul>
<p><strong>Modules:</strong></p>
<p><strong>The causes of conflict</strong></p>
<ul>
<li>Defining 'conflict' - is it always bad?</li>
<li>What causes conflict in the workplace</li>
<li>The conflict thermometer - addressing issues before over-reaction!</li>
</ul>
<p><strong>Transactional Analysis</strong></p>
<ul>
<li>Eric Byrne's model - the 3 main and 4 sub elements</li>
<li>The Betaris Box - behaviour breeds behaviour and understanding out role</li>
</ul>
<p><strong>Assuming the ostrich position</strong></p>
<ul>
<li>Why do we put it off</li>
<li>Planning the conversation</li>
<li>Dealing with difficulty</li>
</ul>
<p><strong>Our own approach to managing conflict</strong></p>
<ul>
<li>The seven steps to conflict conversations (based on Stephen Covey's '7 habits')</li>
<li>The Thomas Kilman conflict model - how you behave in conflict situations</li>
</ul>
<p><strong>Emotional Intelligence</strong></p>
<ul>
<li>The five competencies</li>
<li>Emotional Hijack</li>
<li>Managing personal stressors</li>
</ul>
<p></p>

The ability to effectively manage conflict is a core competency in the 21st-century workplace.

Managing Conflict

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">UK Standard Domestic Plumbing and Heating Installer Training | Pipe Fitting Course | Understand Piping &amp; Instrumentation Diagrams P&amp;IDs | HVAC Technician | Handyperson | Working at Height Awareness Diploma | First Aid at Work and Much More!</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Develop a thorough understanding of the skills required to succeed in the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">plumbing industry</strong>. As more and more people become <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">homeowners</strong>, the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">demand</strong> for skilled workers with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">plumbing knowledge</strong> is getting bigger and bigger every year. These courses will walk you through the fundamentals of plumbing pipes and fixtures, plumbing tools and drawings, drainage, and water distribution systems. Start exploring these courses and develop your pipeline to success today with Apex Learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers bundle consists of the following premium courses:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Course 01: Professional Plumber Complete Bundle</li><li fr-original-style="" style="box-sizing: border-box;">Course 02: UK Standard Domestic Plumbing and Heating Installer Training</li><li fr-original-style="" style="box-sizing: border-box;">Course 03: Understand Piping &amp; Instrumentation Diagrams P&amp;IDs</li><li fr-original-style="" style="box-sizing: border-box;">Course 04: Level 3 Heating, Ventilation &amp; Air Conditioning (HVAC) Technician</li><li fr-original-style="" style="box-sizing: border-box;">Course 05: Pipe Fitting Course</li><li fr-original-style="" style="box-sizing: border-box;">Course 06: COSHH Awareness Level 3</li><li fr-original-style="" style="box-sizing: border-box;">Course 07: DIY Home Improvement</li><li fr-original-style="" style="box-sizing: border-box;">Course 08: Manual Handling Level 2</li><li fr-original-style="" style="box-sizing: border-box;">Course 09: Handyperson</li><li fr-original-style="" style="box-sizing: border-box;">Course 10: Working at Height Awareness Diploma</li><li fr-original-style="" style="box-sizing: border-box;">Course 11: Working in Confined Spaces</li><li fr-original-style="" style="box-sizing: border-box;">Course 12: RIDDOR Training</li><li fr-original-style="" style="box-sizing: border-box;">Course 13: LOLER Training</li><li fr-original-style="" style="box-sizing: border-box;">Course 14: Lone Worker Safety Course</li><li fr-original-style="" style="box-sizing: border-box;">Course 15: PUWER</li><li fr-original-style="" style="box-sizing: border-box;">Course 16: Ladder Safety</li><li fr-original-style="" style="box-sizing: border-box;">Course 17: Dealing With Difficult People Training Course</li><li fr-original-style="" style="box-sizing: border-box;">Course 18: Noise and Hearing Protection Training</li><li fr-original-style="" style="box-sizing: border-box;">Course 19: Workplace Safety Course</li><li fr-original-style="" style="box-sizing: border-box;">Course 20: First Aid at Work</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the basic components of plumbing, including pipes, valves, and fixtures.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about the principles of effective plumbing systems.</li><li fr-original-style="" style="box-sizing: border-box;">Familiarize yourself with the various plumbing tools and their uses.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the plumbing process, including installation, maintenance, and repairs.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about central heating systems, domestic cold water systems, domestic hot water systems, sanitation systems and repairs, and domestic rainwater system installation.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the different types of plumbing materials and their properties, such as copper, PVC, and PEX.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about the regulations and safety standards that apply to plumbing work, including health and safety, building codes, and environmental laws.</li><li fr-original-style="" style="box-sizing: border-box;">Develop problem-solving skills to diagnose and troubleshoot common plumbing issues and much more...</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So, enrol now in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers</strong> to advance your career!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Curriculum:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: Professional Plumber Complete Bundle</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Basic Components of Plumbing</li><li fr-original-style="" style="box-sizing: border-box;">Principles of Effective Plumbing Systems</li><li fr-original-style="" style="box-sizing: border-box;">The Plumbing Tools</li><li fr-original-style="" style="box-sizing: border-box;">The Plumbing Process</li><li fr-original-style="" style="box-sizing: border-box;">Central Heating Systems</li><li fr-original-style="" style="box-sizing: border-box;">Domestic Cold Water System</li><li fr-original-style="" style="box-sizing: border-box;">Domestic Hot Water System</li><li fr-original-style="" style="box-sizing: border-box;">The Sanitation System and Repairs</li><li fr-original-style="" style="box-sizing: border-box;">Domestic Rainwater System Installation</li><li fr-original-style="" style="box-sizing: border-box;">Plumbing Projects: Case Study</li><li fr-original-style="" style="box-sizing: border-box;">UK Standards for Plumbing</li></ul><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&gt;&gt;&gt;&gt;&gt;19 more related courses&lt;&lt;&lt;&lt;&lt;</span></strong></div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2><div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        200 CPD hours/points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2><div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Domestic Plumbing, Installations and Repair Diploma is basically for self-motivated learners who want to acquire a crucial skill for the safety of everyone around them and to add a new skill to their CV to gain a competitive advantage in the job market. So this course is perfect for the following:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Students</li><li fr-original-style="" style="box-sizing: border-box;">Graduates</li><li fr-original-style="" style="box-sizing: border-box;">Job Seekers</li><li fr-original-style="" style="box-sizing: border-box;">Entrepreneurs</li><li fr-original-style="" style="box-sizing: border-box;">Anyone willing to adopt a survival skill</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2><div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone can enrol in this Plumber (Plumbing Training) course.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2><div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Plumbing Engineer - &pound;30,000 to &pound;50,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Plumbing Technician - &pound;20,000 to &pound;30,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Self-Employed Plumber - &pound;25 to &pound;40 per hour</li><li fr-original-style="" style="box-sizing: border-box;">Plumbing Contractor - &pound;40,000 to &pound;60,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Plumbing Instructor - &pound;25,000 to &pound;40,000 per year</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate of completion</strong></h4>
        <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">
            Digital certificate -
            Included
        </li><li fr-original-style="" style="box-sizing: border-box;">PDF certificate - Free (For The Title Course)</li></ul>
        <h4 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate of completion</strong></h4>
       <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Hard copy certificate -
Included</li><li fr-original-style="" style="box-sizing: border-box;">Hard Copy certificate - Free (For The Title Course)</li><li fr-original-style="" style="box-sizing: border-box;">Other Hard Copy certificates are available for &pound;10 each</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please Note: </strong>The delivery charge inside the UK is &pound;3.99, and the international students must pay a &pound;9.99 shipping cost.</p> 

                        </div>

UK Standard Domestic Plumbing and Heating Installer Training | Pipe Fitting Course | Understand Piping & Instrumentation Diagrams P&IDs | HVAC Technician | Handyperson | Working at Height Awareness Diploma | First Aid at Work and Much More!
Develop a thorough understanding of the essential skills required to thrive in the plumbing industry with our comprehensive training program. As homeownership continues to rise, the demand for skilled professionals with advanced plumbing knowledge is increasing significantly each year. This growing need for expert plumbers presents a valuable opportunity for those looking to enter a rewarding and stable career.
Our courses provide in-depth instruction on the fundamentals of plumbing pipes and fixtures, equipping you with the expertise needed to tackle various installations and repairs. You will learn to use plumbing tools effectively and understand plumbing drawings to execute projects with precision. Additionally, you'll gain valuable insights into drainage systems and water distribution systems, ensuring you can manage and maintain these critical components efficiently.
Start exploring these courses today with Apex Learning and build your pathway to success in the plumbing field. By mastering key concepts and practical skills, you'll be well-prepared to meet the growing demand for qualified plumbers and secure a prosperous career in this essential trade.
This Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers bundle consists of the following premium courses:
Course 01: Professional Plumber Complete Bundle
Course 02: UK Standard Domestic Plumbing and Heating Installer Training
Course 03: Understand Piping & Instrumentation Diagrams P&IDs
Course 04: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician
Course 05: Pipe Fitting Course
Course 06: COSHH Awareness Level 3
Course 07: DIY Home Improvement
Course 08: Manual Handling Level 2
Course 09: Handyperson
Course 10: Working at Height Awareness Diploma
Course 11: Working in Confined Spaces
Course 12: RIDDOR Training
Course 13: LOLER Training
Course 14: Lone Worker Safety Course
Course 15: PUWER
Course 16: Ladder Safety
Course 17: Dealing With Difficult People Training Course
Course 18: Noise and Hearing Protection Training
Course 19: Workplace Safety Course
Course 20: First Aid at Work



Key Features of the Course:
FREE Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers CPD-accredited certificate
Get a free student ID card with Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers training (£10 applicable for international delivery)
Lifetime access to the Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers course materials
The Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers program comes with 24/7 tutor support
Get instant access to this Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers course
Learn Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers training from anywhere in the world
The Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers training is affordable and simple to understand
The Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers training is an entirely online



Learning Outcomes:
Understand the basic components of plumbing, including pipes, valves, and fixtures.
Learn about the principles of effective plumbing systems.
Familiarize yourself with the various plumbing tools and their uses.
Understand the plumbing process, including installation, maintenance, and repairs.
Learn about central heating systems, domestic cold water systems, domestic hot water systems, sanitation systems and repairs, and domestic rainwater system installation.
Understand the different types of plumbing materials and their properties, such as copper, PVC, and PEX.
Learn about the regulations and safety standards that apply to plumbing work, including health and safety, building codes, and environmental laws.
Develop problem-solving skills to diagnose and troubleshoot common plumbing issues and much more...
So, enrol now in this Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers to advance your career!



Curriculum:
Description:
Enrol in this Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers course today and start your journey to becoming a skilled plumber and heating installation expert!
★★★ Course Curriculum of Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers Bundle ★★★
Course 01: Professional Plumber Complete Bundle
Basic Components of Plumbing
Principles of Effective Plumbing Systems
The Plumbing Tools
The Plumbing Process
Central Heating Systems
Domestic Cold Water System
Domestic Hot Water System
The Sanitation System and Repairs
Domestic Rainwater System Installation
Plumbing Projects: Case Study
UK Standards for Plumbing
>>>>>19 more related courses<<<<<
 CPD 
200 CPD hours/points  Accredited by CPD Quality Standards



 Who is this course for? 
This Domestic Plumbing, Installations and Repair Diploma is basically for self-motivated learners who want to acquire a crucial skill for the safety of everyone around them and to add a new skill to their CV to gain a competitive advantage in the job market. So this course is perfect for the following:
Students
Graduates
Job Seekers
Entrepreneurs
Anyone willing to adopt a survival skill



 Requirements 
Anyone can enrol in this Plumber (Plumbing Training) course.



 Career path 
Plumbing Engineer - £30,000 to £50,000 per year
Plumbing Technician - £20,000 to £30,000 per year
Self-Employed Plumber - £25 to £40 per hour
Plumbing Contractor - £40,000 to £60,000 per year
Plumbing Instructor - £25,000 to £40,000 per year



 Certificates 
Certificate of completion
Digital certificate - Included
PDF certificate - Free (For The Title Course)
Certificate of completion
Hard copy certificate -
Included
Hard Copy certificate - Free (For The Title Course)
Other Hard Copy certificates are available for £10 each
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Plumber

HVAC (Heat, Ventilation & Air Conditioning)

Gas Engineer

Plumbing

Heating Engineer

Plumbing - Domestic Plumbing, Installations and Repair Diploma for Plumbers

Limited Time Offer!

<p>Imagine yourself in a bustling office surrounded by a team of eager professionals. As the leader of the pack, you have a clear vision of what needs to be done and how to do it. You inspire and motivate your team to reach new heights, effectively manage conflicts, and promote a diverse and inclusive workplace culture.</p><p>But how did you become such an effective leader and manager? The answer lies in our Leadership, Supervisor and Line Management bundle. This comprehensive bundle offers you the opportunity to complete three QLS-endorsed courses, each focusing on a specific area of leadership and management. Upon completion, you will receive hardcopy certificates, validating your knowledge and expertise.</p><p>In addition, our bundle includes five CPD-QS-accredited courses that cover topics such as motivational leadership, workplace diversity, and conflict resolution. These courses will provide you with a broader understanding of the key challenges faced by leaders and managers today. Furthermore, our bundle also includes five CPD-QS-accredited career development courses that will help you take the next step in your career.</p><p>Enrol in our Leadership, Supervisor and Line Management bundle today and take the first step towards becoming the leader you were always meant to be.</p><p><strong>QLS Endorsed Courses: </strong></p><ul><li><strong>Course 01:</strong> Advanced Diploma in Leadership &amp; Management at QLS Level 7</li><li><strong>Course 02:</strong> Diploma in Supervisor Training at QLS Level 4</li><li><strong>Course 03:</strong> Diploma in Line Management at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04:</strong> Motivational Leadership</li><li><strong>Course 05:</strong> Workplace Diversity</li><li><strong>Course 06:</strong> Equality, Diversity and Discrimination</li><li><strong>Course 07:</strong> Conflict Resolution</li><li><strong>Course 08:</strong> Dealing With Difficult People Training</li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p><ul><li><strong>Course 09: </strong>Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul><p><strong>Learning Outcomes:</strong></p><p>By enrolling in this bundle, you can expect to learn the following:</p><ul><li>Develop effective leadership and management skills.</li><li>Learn how to supervise and manage a team effectively.</li><li>Understand the importance of workplace diversity and equality.</li><li>Gain knowledge and skills to deal with difficult people and conflicts.</li><li>Learn how to motivate and inspire your team.</li><li>Acquire practical knowledge in line management.</li><li>Advance your career development opportunities.</li></ul><p>Our Leadership, Supervisor and Line Management bundle include three QLS-endorsed courses that are designed to equip you with the necessary knowledge and skills to become an effective leader and manager. The Leadership Training course will help you develop effective leadership skills, while the Supervisor Training course will provide you with the skills to supervise and manage a team effectively. The Line Management course will offer you practical knowledge in line management. All three courses are QLS-endorsed, ensuring that you receive high-quality education and hardcopy certificates upon completion.</p><p>In addition, our bundle includes five CPD-QS accredited courses that cover important topics such as motivational leadership, workplace diversity and equality, dealing with difficult people, and conflict resolution. These courses will provide you with a broader understanding of the key challenges faced by leaders and managers today. Furthermore, our bundle also includes five CPD-QS-accredited career development courses that will help you take the next step in your Career.</p><p><strong>Certificate</strong></p><p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        35 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This bundle is perfect for:</p><ul><li>Aspiring leaders and managers seeking to develop their skills.</li><li>Professionals looking to advance their career development opportunities.</li><li>Team leaders seeking to enhance their ability to motivate and inspire their team.</li><li>Individuals interested in learning more about workplace diversity and equality.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol on this Leadership, Supervisor and Line Management Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Our training bundle prepares you for a range of careers, including:</p><ul><li>Line Manager: £25,000 - £45,000</li><li>Team Leader: £20,000 - £35,000</li><li>Human Resources Manager: £30,000 - £60,000</li><li>Operations Manager: £30,000 - £60,000</li><li>Project Manager: £30,000 - £70,000</li><li>Senior Manager: £50,000 - £100,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Level 4, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Leadership, Supervisor and Line Management - QLS Endorsed Certificate

<p>Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified<strong> HR Management: Employee Wellness and Stress Management</strong> bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our <strong>40</strong> course mega bundle that will exceed your expectations within your budget.</p> <p>The<strong> HR Management: Employee Wellness and Stress Management</strong> related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then <strong>StudyHub </strong>proposes a preparatory bundle. This comprehensive <strong> HR Management: Employee Wellness and Stress Management</strong> bundle will help you build a solid foundation to become a proficient worker in the sector.</p> <p><strong>This HR Management: Employee Wellness and Stress Management Bundle consists of the following</strong><strong> 30 </strong><strong>CPD Accredited Premium courses - </strong></p> <ul> <li>Course 01 :HR Management Level 3</li><li>Course 02 :Employment Law Level 3</li><li>Course 03 :Human Resources (HR) Audit</li><li>Course 04 :Payroll Management Course</li><li>Course 05 :Office Administration Certificate</li><li>Course 06 :Virtual Interviewing for HR</li><li>Course 07 :Virtual Training Masterclass</li><li>Course 08 :Effective Listening Skills for Leaders</li><li>Course 09 :Personal and Networking Skills</li><li>Course 10 :Performance Centered Asset Management</li><li>Course 11 :Office Skills and Administration Management Diploma</li><li>Course 12 :Payroll Management and Systems Diploma</li><li>Course 13 :Contract Management Course</li><li>Course 14 :Workplace Stress Management</li><li>Course 15 :Positive Psychology Masterclass</li><li>Course 16 :Motivation Skills</li><li>Course 17 :People Management Skills Level 3</li><li>Course 18 :Team Management</li><li>Course 19 :Dealing With Difficult People Training Course</li><li>Course 20 :Delegation Skills</li><li>Course 21 :Interpersonal Skills in Management</li><li>Course 22 :HR and Marketing Level 4</li><li>Course 23 :Recruitment Officer Diploma</li><li>Course 24 :HR and Recruitment Consultant Training</li><li>Course 25: HR Advisor and Recruitment Training Diploma</li><li>Course 26: HR Practice Essentials Level 4</li><li>Course 27: HR - Crisis Communication</li><li>Course 28: HR Assistant Skills Certification</li><li>Course 29: Motivational Interviewing</li><li>Course 30: Dialectical Behaviour Therapy</li></ul> <p><strong>10 </strong><strong>Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques-</strong></p> <ul> <li>Course 01 :Career Development Plan Fundamentals</li><li>Course 02 :CV Writing and Job Searching</li><li>Course 03 :Interview Skills: Ace the Interview</li><li>Course 04 :Video Job Interview for Job Seekers</li><li>Course 05 :Create a Professional LinkedIn Profile</li><li>Course 06 :Business English Perfection Course</li><li>Course 07 :Networking Skills for Personal Success</li><li>Course 08 :Boost Your Confidence and Self-Esteem</li><li>Course 09 :Public Speaking Training</li><li>Course 10 :Learn to Fight Procrastination</li></ul> <p><strong>Learning Outcome</strong></p> <p><strong>This tailor-made </strong><strong>HR Management: Employee Wellness and Stress Management</strong><strong> bundle will allow you to-</strong></p> <ul> <li>Uncover your skills and aptitudes to break new ground in the related fields</li><li>Deep dive into the fundamental knowledge </li><li>Acquire some hard and soft skills in this area </li><li>Gain some transferable skills to elevate your performance</li><li>Maintain good report with your clients and staff</li><li>Gain necessary office skills and be tech savvy utilising relevant software </li><li>Keep records of your work and make a report </li><li>Know the regulations around this area</li><li>Reinforce your career with specific knowledge of this field </li><li>Know your legal and ethical responsibility as a professional in the related field</li></ul> <p>This HR Management: Employee Wellness and Stress Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments.</p> <p><strong>Certification</strong></p> <p>After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and <strong>1 hardcopy certificate for the Title Course completely free</strong>. Other Hard Copy certificates need to be ordered at an additional cost of •8.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        400 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HR Management: Employee Wellness and Stress Management bundle! This bundle is also ideal for professionals looking for career advancement.</p> 
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>To participate in this course, all you need is -</p> <ul> <li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in HR Management: Employee Wellness and Stress Management</li></ul> 
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.</p> 
                        </div>

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