Name: Techniques of Commitment Maintenance
Price: 25 GBP
Availability: InStock

<p>Most new managers are not prepared to face the challenges that come with taking on new management responsibilities. This 8-course New Manager bundle intends to change that. Learn the fundamental concepts, tools, and skills required to succeed as a manager. Learn how to form and lead effective teams in both good and bad times.</p><p><strong>Build a strong foundation for your successful leadership with this comprehensive Bundle</strong></p><p>A new Manager or supervisory role requires a unique set of responsibilities and skills. This professional development bundle course for managers and supervisors will provide you with the theoretical knowledge needed to lead teams and individuals effectively. Work delegation, business communication techniques, workplace professionalism and etiquette, goal setting, strategic planning, and other essential skills are covered in our exclusive New Manager bundle.</p><p><strong>Time and Energy Saving Knowledge and Skills at Your Disposal</strong></p><p>You will be more confident as a manager after completing this course. So don't wait up. Enrol in the course right now, and let's get started!</p><p><strong>The curriculum of the New Manager Bundle</strong></p><ul><li>Course 01: Management Skills</li><li>Course 02: Communication Skills</li><li>Course 03: Time Management</li><li>Course 04: Workplace Professionalism Certificate Course</li><li>Course 05: Workplace Productivity</li><li>Course 06: Handling and Managing Difficult Conversations</li><li>Course 07: Body Language</li><li>Course 08: Life Coaching</li></ul><p><strong>Skills You Will Get</strong></p><ul><li>Effective Communication</li><li>Team Management</li><li>Workplace Professionalism for New Managers</li><li>Body Language</li><li>Problem-solving</li><li>Organisational Skills</li><li>Strategic Planning</li></ul><p><strong>Key Features </strong></p><ul><li>Instant PDF certificates</li><li>Fully online, interactive New Manager course with audio voiceover</li><li>Developed by professionals</li></ul><p><strong>About Our New Manager Corporate Training</strong></p><p>Did you know that lack of development and opportunities is one of the main reasons for <strong>high employee turnover</strong>? Essentially, New Manager training is the golden ticket for keeping employees stimulated, engaged, and loyal - that's what Training Express specialises in.</p><p>We help all types of companies in many different sectors perfect their learning and development initiatives.</p><p>Our fully Brandy New Manager Training Solutions have helped over <strong>50,000 individuals and businesses </strong>reach their goals since we started. Our learning community is growing fast and getting bigger day by day. <strong>Free Digital Accredited New Manager certificates</strong> help them to attain success in their professional life.</p><p>At Training Express, we develop<strong> interactive video-based</strong> online New Manager courses to meet <strong>training needs</strong> that are crucial for BUSINESS success.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your New Manager course, you will immediately be sent digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
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                                        30 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                            <p>The New Manager bundle will be beneficial to everyone but is ideal for the following:</p><ul><li>New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes.</li><li>Any manager wanting to improve their people management skills.</li><li>Technical or other employees seeking future leadership positions.</li></ul>
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                            <p>Learners do not require any prior qualifications to enrol on this New Manager course.</p>
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                            <p>After completing this New Manager bundle, you will have the knowledge and skills to explore trendy and in-demand jobs, such as;</p><ul><li>New Manager</li><li>Line Manager</li><li>Supervisor</li><li>Project Leader</li><li>Director</li></ul><p>These career opportunities can provide you with an annual salary ranging from <strong> £35,000 to £120,000</strong> in the UK, depending on your expertise and experience.</p>
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            Digital certificate -
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        <h4> Hard copy certificate</h4>
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            Hard copy certificate -
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            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

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Training Express

New Manager Training Course

General Admission

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					<div><p><span>Learn the essentials to master Google Ads for eCommerce success. Enhance your knowledge with this masterclass course and have an edge over your competition to boost your demand in the industry.</span></p></div>
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					<div><p><span>This </span><b>Google Ads eCommerce Success </b><span>course is designed to teach learners </span><span>how</span><span> to utilise Google Ads and make the best use of it to achieve business success, especially for eCommerce businesses. This comprehensive course includes everything you need to become a master in Google Ads for business in days.</span></p><p><span>Throughout this course, you'll learn the ins and outs of Goo</span><span>gle</span><span> Ads campaigns, including setting up a strategic campaign structure </span><span>and</span><span> search ad campaign, audience targeting, </span><span>and much more</span><span>. You'll also learn the use of dynamic search campaigns and how to capture long-tail traffic by keeping your costs low. Also, the course will teach you </span><span>how </span><span>to optimise </span><span>your</span><span> budget and structure Google shopping campaigns to maximi</span><span>s</span><span>e the ROI. Besides, you'll learn </span><span>how </span><span>to use multi-tiered retargeting strategies specifically tailored for eCommerce campaigns</span><span>,</span><span> and much more. </span></p><p><span>Upon completion of this CPD accredited course, you will be awarded a certificate of completion, as proof of your expertise in this field and you can showcase your certificate </span><span>o</span><span>n your Linkedin profile and your resume to impress employers and boost your career. If you </span><span>are an aspiring professional </span><span>or are</span> <span>looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website.</span></p><p><span>Our </span><b>Google Ads eCommerce Success</b><span> Course is packed with </span><b>17</b><span> modules and takes</span> <b>1 hour, 13 minutes</b><span> to study. </span></p><p><span>You will be able to study this course at your own pace, from anywhere and at any time. Enrol today if you want to master the use of Google Ads and run ad campaigns for eCommerce businesses like a pro. </span></p></div>
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Course Cloud

Google Ads eCommerce Success

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<p>This course embarks on a journey through advanced strategies in Customer Relationship Management (CRM), exploring pivotal concepts and methods essential for effective implementation.</p>
<p>Upon successful completion, participants will gain proficiency in the following areas:</p>
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<li>Explore CRM models driving loyalty and engagement to shape successful customer relationships.</li>
<li>Delve into managing interactions, fostering enduring relationships via empathetic communication and issue resolution.</li>
<li>Uncover the customer lifecycle stages, gaining insights into navigation and optimization from awareness to loyalty.</li>
<li>Explore CLV's (<strong>Customer Lifetime Value)</strong> importance, its calculation, and leveraging for strategic business decisions.</li>
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<div>This course delves into advanced CRM strategies, including diverse models fostering loyalty and engagement. It covers managing interactions, navigating customer lifecycles, and leveraging Customer Lifetime Value (CLV) for strategic decision-making.</div>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse2799"> <div> <p>This course delves deeply into CRM strategies, including advanced models, customer interaction management, and customer lifecycle value, aiming to equip professionals with vital skills for business success.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Exploring Advanced Strategies in Customer Relationship Management (CRM)</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Exploring Advanced Strategies In Customer Relationship Management</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.<br /><br /></p>
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<li>CRM Manager</li>
<li>Relationship Marketing Manager</li>
<li>Customer Experience Manager</li>
<li>Sales Operations Manager</li>
<li>Customer Retention Specialist</li>
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<li>Account Manager</li>
<li>Customer Success Manager</li>
<li>CRM Implementation Consultant</li>
<li>Marketing Automation Specialist</li>
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<p>2 Weeks</p>
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<p>3 CPD Hours</p>
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<p>Anytime</p>
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<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<p>Our fees are low and easy to pay online.</p>
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Metropolitan School of Business & Management UK

Online Course Marketing

Customer Relationship Management

Commercial & Contract Management Certification Program (CCM)

Business Relationship Management Professional (BRMP)

CRM (Customer Relationship Management)

Diploma in Management Studies (DMS)

Professional Certificate Course in Advanced Strategies in Customer Relationship Management in London 2024

<div id="course-pricing" fr-original-style="" style="box-sizing: border-box;">
        </div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Whether you&#39;re a novice or seasoned professional, this Diploma in Business Management course delves deep into the core principles of business administration, equipping you with the indispensable skills and knowledge needed to navigate the complexities of modern-day business operations. Through a blend of theoretical concepts, practical case studies, and interactive learning modules, you&#39;ll gain a holistic understanding of various facets of business management.</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This Diploma in Business Management is designed for individuals from all walks of life who aspire to excel in the realm of business administration. Whether you&#39;re a budding entrepreneur, seasoned manager, or aspiring leader, this course provides a solid foundation for your professional journey. There are no prerequisites or academic background requirements, making it accessible to learners of all levels.</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enrol today and embark on a transformative learning journey that will propel your career to new heights in the dynamic realm of business management!</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of&nbsp;Diploma in Business Management&nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Understand the difference between management and leadership</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Develop professional-level HR and people management skills</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Acquire advanced time-management and conflict-management skills</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Gain a firm understanding of risk management</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Develop product planning, marketing, and administration skills</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Enhance interpersonal communication skills</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Inspire and motivate teams</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Identify skills necessary for business success</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Manage finances effectively</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Improve staff productivity</li></ul><h3 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">CPD Certification</span></h3><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for?</span></h2><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">This Business Management course is suitable for:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Beginners looking to gain foundational knowledge in business management</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Experienced professionals seeking to enhance their skills and expertise</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Business owners, entrepreneurs, managers, team leaders, and supervisors at all levels</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Individuals from any academic background interested in business administration</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">This course is available to all learners, of all academic backgrounds.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Learners should be aged 16 or over to undertake the qualification.</li><li dir="ltr" style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Good understanding of English language, numeracy and ICT are required to attend this course.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Administrative Assistant</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Account Executive</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Branch Manager</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Business Management Reporting Lead</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Office Clerk</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">International Business Manager</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">File Clerk</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Administrative Specialist</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Auditing Clerk</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Business Development Manager</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Office Manager</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Quality Control Coordinator</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Curriculum</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 01: Basics of Business Process Management</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">The Fundamentals of Business Process Management</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Defining Business Process Management</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">The Business Process Life Cycle</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 02: The Vision, Design &amp; Execution Phase of Business Management</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">The Vision Phase</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">The Design Phase</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">The Execution Phase</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 03: The Monitoring &amp; Optimising Phase of Business Management</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">The Monitoring Phase</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">The Optimising Phase</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 04: Project Management</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Project Management</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 05: Marketing, Positioning and Pricing</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Marketing and Its Components</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Positioning and Pricing</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 06: Selling and Negotiating</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Selling and Negotiating</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 07: Leadership and Management</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Leadership and Management</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 08: Five Practices and Change Management</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Five Practices</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Managing Change</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 09: Critical Thinking</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Critical Thinking</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 10: Business Relationship Management</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Managing Relationships</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 11: Meeting Management</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Meeting Management</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 12: Infrastructure of the Information Technology for Business Management</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">IT Infrastructure and Emerging Technologies</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Foundations of Business Intelligence: Databases and Information Management</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Telecommunications, Internet, and Wireless Technology</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Securing Information Systems</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 13: Key System Applications for the Digital Business</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Achieving Operational Excellence and Customer Intimacy: Enterprise Applications</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">E-Commerce: Digital Markets, Digital Goods</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Knowledge Management Systems</li></ul>

Course Gate

Leadership Skills

Business Administration

Conflict Management

Equip yourself with essential business management skills through our comprehensive Business Management Course. Learn about marketing, project management, negotiation, and more. Perfect for beginners and experienced professionals alike. Enrol now and take charge of your business success!

Diploma in Business Management 

<p>Engage in the rewarding realm of Customer Relationship Management Data Analysis, where the fusion of data and relationship building can translate into hefty annual earnings, reaching heights of £55,000 in the UK. Dive deep into CRM theories, uncovering powerful insights that can revolutionise customer engagement and, ultimately, business success.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Grasp the concept and fundamentals of Customer Relationship Management (CRM).</li><li>Understand how to construct effective CRM strategies for enhanced customer engagement.</li><li>Gain theoretical knowledge of data analysis principles applied within CRM.</li><li>Delve into the intricacies of CRM databases and their role in deepening customer relationships.</li><li>Develop abilities in handling customer complaints efficiently, cementing lasting relationships.</li><li>Envision the future of CRM and its implications in a rapidly digitizing world.</li></ul><p>Delve into the exciting world of CRM and data analysis with this comprehensive course, designed to impart an understanding of CRM, its strategies and their role in facilitating business success. Discover the principles of data analysis within CRM, equipping you with the ability to derive valuable insights from complex datasets. Explore CRM databases, learning how they contribute to enriching customer relationships.</p><p>Master strategies for handling customer complaints efficiently, thereby solidifying customer relationships and fostering brand loyalty. As the course progresses, you'll venture into the intriguing domain of the future of CRM, contemplating the impact of the digital revolution on customer relationships and strategies for staying ahead of the curve.</p><p>Grab this opportunity to advance your theoretical knowledge of CRM data analysis and set yourself on the path to a lucrative career in this growing field. Step into the future of CRM, today!</p><p><strong>Certification</strong></p><p>Upon successful completion of the course, all learners will be eligible to receive a certificate titled Diploma in Customer Relationship Management (CRM) to acknowledge their achievement. We are delighted to offer two formats for your certificate: PDF and Hardcopy.</p><ul><li><strong>PDF Certificate:</strong> This digital version of your certificate will be available for you to download and print for totally <strong>FREE</strong>. </li><li><strong>Hardcopy Certificate (UK Delivery):</strong> For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</li><li><strong>Hardcopy Certificate (International Delivery): </strong>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>. </li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Business students seeking to enhance their understanding of CRM.</li><li>Professionals looking to acquire theoretical knowledge of CRM data analysis.</li><li>Managers seeking to deepen their comprehension of CRM strategies.</li><li>Aspiring data analysts with a keen interest in CRM.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>CRM Analyst: £28,000 - £35,000 annually.</li><li>CRM Database Manager: £35,000 - £45,000 annually.</li><li>CRM Strategy Consultant: £40,000 - £55,000 annually.</li><li>Customer Relationship Manager: £30,000 - £40,000 annually.</li><li>Head of Customer Relationship: £50,000 - £65,000 annually.</li><li>Director of CRM: £70,000 - £85,000 annually.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery): </strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Customer Relationship Management Data Analysis: Extracting Insights for Success Course

<p>ð Unleash Your Potential: Empower Your Voice for Rapid Business Growth! ð</p><p> </p><p>Are you ready to elevate your business and supercharge your success? Introducing our transformative online course: 'Empower Your Voice for Rapid Business Growth.'</p><p> </p><p>ð¤ What's Inside? ð</p><p>Unlock the Power of Communication: Master the art of persuasive communication techniques that captivate audiences, whether it's through presentations, pitches, or networking events. Learn to craft compelling messages that resonate with your clients and stakeholders.</p><p>Confidence &amp; Charisma: Develop unwavering confidence and charisma in your voice and presence. Discover the secrets to exuding magnetic energy and commanding attention, leaving a lasting impression in every interaction.</p><p>Effective Leadership Communication: Enhance your leadership skills through impactful communication strategies. Lead with clarity, inspire action, and cultivate a culture of collaboration and innovation within your team.</p><p>Building a Strong Personal Brand: Craft an authentic and powerful personal brand that reflects your values and resonates with your audience. Learn to communicate your brand story effectively across various platforms for maximum impact.</p><p> </p><p>ð Why Choose Our Course? ð</p><p>Expert Guidance: Led by industry experts and communication gurus, our course offers comprehensive insights and practical exercises to hone your communication skills effectively.</p><p>Flexible Learning: Access our course materials at your convenience. Dive into engaging video lectures, interactive exercises, and downloadable resources from anywhere, at any time.</p><p>Community Support: Join a vibrant community of like-minded individuals. Engage in discussions, share experiences, and receive valuable feedback and support throughout your journey.</p><p>Real Results, Real Growth: Witness tangible improvements in your communication style and see immediate results in your business interactions. Elevate your professional profile and drive rapid business growth.</p><p> </p><p>ð Elevate Your Success Today! ð</p><p>Don't miss this opportunity to transform your communication skills and propel your business to new heights. Enroll now in 'Empower Your Voice for Rapid Business Growth' and unlock the key to unparalleled success!</p><p>Join us on this transformative journey and let your voice be the catalyst for your business growth! â¨ð</p><p> </p><p>Enroll now and start your journey to empowered communication and accelerated business success!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
INTRODUCTION</h4><div><div><ul><li><div>
<span></span><h5>
Introduction</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
LESSONS FOR GROWTH</h4><div><div><ul><li><div>
<span></span><h5>
Lesson #1 - Leverage</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Lesson #2 - Expert</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Lesson #3 - Audience</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Lesson #4 - Database</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Lesson #5 - Sizzling Hot Leads</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Review</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Empower Your Voice for Rapid Business Growth

<p>This comprehensive Estate Agent course caters to professionals such as Estate Agents, Real Estate Investors, Brokers, Development Managers, Property Managers, and Sales Administrators. It equips you with the necessary skills and knowledge to excel in the field of estate agency.</p><p>The course covers a wide range of topics, including an in-depth exploration of the real estate industry and its history in the UK. You will receive detailed insights into property listing, letting, and selling, property law, taxation, VAT, property management, roles and responsibilities, as well as facilities management. To thrive in a competitive market, you will also learn about the marketing mix, fundamentals, techniques, and approaches.</p><p><strong>Job Responsibilities of an Estate Agent in the UK:</strong></p><ul><li>Assisting clients in buying, selling, and renting properties</li><li>Conducting property valuations and market analysis</li><li>Marketing properties and arranging property viewings</li><li>Negotiating offers and facilitating property transactions</li><li>Providing expert advice on property prices, legal matters, and market trends</li><li>Building and maintaining relationships with clients and stakeholders</li><li>Keeping up-to-date with industry regulations and best practices</li></ul><p><strong>Skills needed to be successful as an Estate Agent:</strong></p><ul><li>Excellent communication and interpersonal skills</li><li>Strong negotiation and sales abilities</li><li>Good knowledge of the local property market</li><li>Attention to detail and organizational skills</li><li>Ability to work independently and as part of a team</li><li>Proficiency in technology and online platforms</li><li>Problem-solving and decision-making capabilities</li></ul><p><strong>Expected Salaries for Estate Agents in the UK:</strong></p><ul><li>Entry-level: £15,000 - £20,000 per year</li><li>Experienced: £25,000 - £40,000 per year</li><li>Senior or specialised roles: £50,000+ per year</li></ul><p><strong>Key Features of Estate agent </strong><strong>Career Bundle</strong></p><ul><li>CPD Accredited Care Certificate Courses</li><li>Instant PDF certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Estate agent Courses Details </strong></p><p><strong>Course 01: Estate Agent: Property Listing, Letting, and Sales</strong></p><p>The comprehensive Estate Agent diploma course provides a detailed understanding of the real estate sector and the key roles within it. It covers skills and career paths, as well as the history of the UK property industry.</p><p><strong>Course 02: Property Law and Taxation for Accountants and Lawyers</strong></p><p>The Property Law and Taxation for Accountants and Lawyers course offers in-depth knowledge of property law and tax regulations in the UK. It is ideal for aspiring Property Accountants, Lawyers, Estate Agents, and real estate professionals.</p><p><strong>Course 03: Property Taxation and VAT</strong></p><p>The Property Law, Taxation &amp; VAT course provides a comprehensive understanding of property-related taxation and VAT regulations. It covers the nature of the field and your key roles within it.</p><p><strong>Course 04: Property Management</strong></p><p>Ideal for those interested in property management, the Property Management course covers essential skills and knowledge. It explores the UK property market, the role of a Property Manager, and fundamental duties such as property listing, letting, and marketing.</p><p><strong>Course 05: Facilities Management Diploma</strong></p><p>The Facilities Management Diploma is designed to provide a formal qualification for individuals aspiring to work in facilities management. It covers duties, responsibilities, and core skills required for success in this field.</p><p><strong>Course 06: Property Development</strong></p><p>The Property Development Diploma equips learners with the knowledge and skills necessary for a career in property development. It focuses on the competitive property market and prepares individuals to excel in this industry.</p><p><strong>Course 07: Negotiation Skills</strong></p><p>The Negotiation Skills course teaches the techniques and stages of effective negotiation used by experienced professionals in various business settings.</p><p><strong>Course 08: Sales Skills</strong></p><p>Develop professional sales skills through this comprehensive training course. It covers winning over clients, closing deals efficiently, delivering engaging presentations, and mastering advanced body language techniques for building strong relationships.</p><p><strong>Course 09: Effective Communication Strategies</strong></p><p>Enhance your communication skills and master effective strategies for workplace conversations and interactions through this course.</p><p><strong>Course 10: Body Language</strong></p><p>The Body Language course provides essential nonverbal communication skills for business success and personal development. It covers various aspects of body language, including detecting lies, conveying messages through facial expressions, and exuding confidence in professional situations.</p><p><strong>Course 11: Presentation Skills</strong></p><p>The Presentation Skills course is essential for anyone looking to deliver successful work presentations. It teaches techniques to engage the audience, create compelling content, and make a lasting impact.</p><p><strong>Course 12: Marketing</strong></p><p>Designed for marketing professionals or individuals interested in marketing careers, this course covers marketing techniques, fundamentals, approaches, customer communication, and more.</p><p><strong>Course 13: COVID-19 Awareness Course</strong></p><p>The COVID-19 Awareness Course provides up-to-date information and statistics regarding the novel coronavirus. It covers health and safety guidelines aimed at reducing the risk of infection.</p><p><strong>Accreditation</strong></p><p>This Estate agent bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Estate agent course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Estate Agent - Essential Skills training bundle, is ideal for anyone looking to start a career in the field of real estate, which includes the following related professions:</p><ul><li>Property Developer</li><li>Real Estate Agent</li><li>Property Manager</li><li>Real Estate Investor</li><li>Real Estate Development Manager</li><li>Property Sales Administrator</li><li>Real Estate Analyst</li><li>Real Estate Broker</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Estate agent Course will help you to explore avariety of career paths in the related industry, including:</p><ul><li>Estate Agent</li><li>Property Sales Consultant</li><li>Lettings Negotiator</li><li>Property Manager</li><li>Real Estate Broker</li><li>Property Valuer</li><li>Property Development Manager</li><li>Commercial Property Agent</li><li>Land and New Homes Sales Consultant</li><li>Residential Sales Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hardcopy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery):</strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Estate Agent Accredited Career Bundle Course

<p>Embark on a financial odyssey as you delve into the heart of fiscal mastery with our <strong>Cashflow Management and Forecasting</strong> course. In Module 01, we unfurl the canvas of financial landscapes, introducing you to the intricacies of cashflow and the artistry of forecasting. Imagine navigating the financial sea with precision, planning, and management skills honed to perfection. This isn't just a course; it's your passport to financial wisdom. Module 02 takes you on a voyage where we explore the potential pitfalls, conducting a personal cashflow analysis that transforms numbers into a compelling narrative. Brace yourself for a conclusion that isn't just an end; it's a beginning-an initiation into a world where financial empowerment is your new reality.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Grasp the fundamentals of cashflow and its pivotal role in financial landscapes.</li>
<li>Acquire the art of financial forecasting, turning uncertainty into a strategic advantage.</li>
<li>Master planning and management techniques for effective cashflow control.</li>
<li>Identify potential pitfalls in cashflow management and implement preventive measures.</li>
<li>Conduct a personalized cashflow analysis, translating numbers into a coherent financial story.</li>
</ul>
<h3><b>Why choose this Cashflow Management and Forecasting<span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this Cashflow Management and Forecasting<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Entrepreneurs seeking financial mastery for business sustainability.</li>
<li>Individuals aiming to enhance personal financial management skills.</li>
<li>Finance professionals aspiring to sharpen their forecasting acumen.</li>
<li>Small business owners eager to navigate the financial landscape with confidence.</li>
<li>Students and enthusiasts keen on unlocking the secrets of cashflow control.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Financial Analyst:</strong> £30,000 - £45,000</li>
<li><strong>Business Consultant:</strong> £25,000 - £40,000</li>
<li><strong>Entrepreneur:</strong> Earnings Vary Based on Business Success</li>
<li><strong>Financial Planner:</strong> £35,000 - £55,000</li>
<li><strong>Small Business Owner:</strong> Earnings Vary Based on Business Success</li>
<li><strong>Accounting Manager:</strong> £35,000 - £50,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Cashflow Management and Forecasting</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Cashflow Management and Forecasting</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Cashflow?</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Forecasting</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Planning and Management</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Planning Part 2</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Where it can go Wrong</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Personal Cashflow Analysis</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Personal Cashflow Analysis my Numbers Story</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Debt</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Financial Modelling & Analysis

Finance Cert & Exam Prep

Financial Modelling

Corporate Finance Level 1

Finance For Non Finance Managers

Financial Literacy

Cashflow Management and Forecasting

<h2>Make Better Project Decisions with Project Online</h2>
<p>Projects drive business success. The more information you have about those projects, the better your business will be able to retain customers, gain market share, and be competitive. Microsoft's Project and Portfolio Management (PPM) Solution, often referred to as Project Online, is an ideal way to manage projects. I frequently hear employees say they don't know what projects are active, the status of projects, and they don't know if they are at resource capacity or have idle resources. These questions and more are easily answered with Project Online. Through explanations and demonstrations, you will see how individuals in different roles use Project Online including team members, project managers, resource managers, executives, and PMO staff. You will learn about the capabilities to manage a mix of waterfall and agile projects and how information flows up to dashboard reports. You will learn about the project manager's enhanced capabilities when using Project Professional. The Project Online solution fits businesses of all sizes, from firms with just a handful of employees to multi-national companies.In this presentation we will cover common questions such as 'What software do I need to use Project Online?' and 'Why Should I Choose Microsoft's Enterprise Solution?' References will be provided to help you share answers with others. Attendees will have the option to reach out to the speaker for additional questions.</p>

IIL Europe Ltd

Make Better Project Decisions with Project Online

<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2><b>Course Overview</b></h2>		</div>
				</div>
				<div>
				<div>
					<div><p><span>Commitment is key in any business. It is essential for meeting shared organisational targets and boosting performance in the workplace. </span></p><p><span>In the Techniques of Commitment Maintenance course, you will learn how to create a culture of accountability and measure commitment progress as a manager or team leader. It will guide you on how to encourage employee commitment to continuous improvement, to achieve shared organisational goals. </span></p><p><span>This course will also explore through case studies how commitment impacts business success, what to do when things don't go to plan, and how to have productive conversations to boost drive and commitment in teams and individuals. </span></p></div>
				</div>
				</div>
				<div>
				<div>
					<div><p>This best selling <strong>Techniques of Commitment Maintenance </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Techniques of Commitment Maintenance </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p><p>The <strong>Techniques of Commitment Maintenance </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Techniques of Commitment Maintenance </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p><p>After successfully completing the<strong> Techniques of Commitment Maintenance</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Techniques of Commitment Maintenance </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p><p>We know that you are busy and that time is precious, so we have designed the <strong>Techniques of Commitment Maintenance </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p><p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
				</div>
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					</div>
		</section>
						</div>
					</div>
		</div>
								</div>
					</div>

Certified Manager of Quality

Manager Training

Trainers Course

Continuous Professional Development (CPD)

Techniques of Commitment Maintenance

'Her Business’ is designed exclusively for both women already in business, or starting their journey, who are looking to amplify their business acumen. 
Led by Essex Businesswoman of the Year, Sarah Brockwell, this session covers strategic business planning, marketing strategies tailored for female-led businesses, networking in Essex, and navigating challenges unique to women in business.
With interactive activities and case studies, participants will learn techniques for overcoming imposter syndrome, resilience, validation, and building confidence – all contributing to business success. 
Participants will leave with actionable strategies and a renewed sense of empowerment
-----------------------------------------------------------------------------------------------------

This project is funded by the UK Government through the UK Shared Prosperity Fund.
The UK Shared Prosperity Fund is a central pillar of the UK government's Levelling Up agenda and provides £2.6 billion of funding for local investment by March 2025. The Fund aims to improve pride in place and increase life chances across the UK investing in communities and place, supporting local business, and people and skills. For more information, visit https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus 

The Consortium

'Her Business’ is designed exclusively for both women already in business or starting their journey, who are looking to amplify their business acumen. 

Her Business

<p><strong>*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! ***</strong></p><p>Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Small Food Business Success. This Small Food Business Success is the ideal approach for you to obtain a thorough understanding and knowledge of the subject.</p><p>We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Small Food Business Success course to improve your pertinent skills. In this easy-to-digest  course, you will get exclusive training, which will enable you to stand out in this competitive market.</p><p>However, this course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation.</p><p>So, if you are eager to see yourself in a gratifying Small Food Business Success career, then enrol in our Small Food Business Success course today!</p><p><strong>What will make you stand out?</strong></p><p>On completion of this Small Food Business Success online course, you will gain:</p><ul><li>CPD Certified Small Food Business Success Course</li><li>After successfully completing this Course, you will receive a <strong>FREE PDF Certificate </strong>as evidence of your newly acquired abilities.</li><li>Lifetime access to the whole collection of Small Food Business Success learning materials.</li><li>The Small Food Business Success course online test with immediate results</li><li>Enroling in the Small Food Business Success Course has no additional costs.</li><li>You can study and complete the Small Food Business Success course at your own pace.</li><li>Study for the Small Food Business Success course using any <strong>internet-connected device,</strong> such as a computer, tablet, or mobile device.</li></ul><p>The substantial Small Food Business Success is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Small Food Business Success and explore the key topics such as:</p><p><strong>Curriculum:</strong></p><ul><li>Module 01: Starting a Takeaway Business</li><li>Module 02: Going Online</li><li>Module 03: Creating an Online Ordering System</li><li>Module 04: Restructuring Management</li><li>Module 05: Legal Requirements</li><li>Module 06: Complying with the COVID-19 Guidance</li></ul><p>Therefore, reinforce your knowledge and furnish your skills by enroling in our Small Food Business Success course. Take one step closer to achieving your goal.</p><p><strong>Show off your new skills with a certificate of completion</strong></p><p>When you have finished all of the Small Food Business Success course lectures, a digital certificate will be available for download.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Is This Small Food Business Success Course the Right Option for You?</strong></p><p>This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Small Food Business Success course.</p><p>This course is open to everybody. You can access the Small Food Business Success course materials from any location in the world and there are no requirements for enrolment.</p><p><strong>You should enrol in this Small Food Business Success course if you:</strong></p><ul><li>Aspire to understand Small Food Business Success better.</li><li>Already working on Small Food Business Success and eager to learn more.</li><li>Is a student pursuing a relevant field of study?</li><li>Trying to get a job in Small Food Business Success-related fields.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Without any formal requirements, you can delightfully enrol in this course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The aim of this exclusive Small Food Business Success course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.</p>
                        </div>

NextGen Learning

Online Business

Small Food Business Success

<h2>Effective Negotiation Skills for Business Success (Virtual)</h2>
<p>Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do.</p>
<p>You will enhance your personal and professional life with powerful new negotiating skills.</p>
<p>The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement.</p><h3>What you will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Identify your preferred negotiation style and strategies</li>
<li>Examine the Principled Negotiation Model</li>
<li>Adapt your negotiation strategy to the progress of the negotiation</li>
<li>Experience typical negotiation situations during the life cycle of a project</li>
<li>Develop an awareness of your effectiveness during negotiations</li>
<li>Improve your negotiation skills</li>
</ul><section>
                    <h3>Negotiation Model</h3><ul><li>Negotiation defined</li><li>Negotiation phases</li><li>Common approaches to negotiating</li></ul><h3>Principled Negotiating</h3><ul><li>Principled negotiation and the four rules</li><li>Best alternative to a negotiated agreement</li></ul><h3>Project Negotiation Simulation: Part 1 and Part 2</h3><ul><li>Project Negotiation Simulation: Part 1</li><li>Project Negotiation Simulation: Part 2</li></ul><h3>Negotiating Cases</h3><ul><li>Negotiating cases</li></ul><h3>Summary and Next Steps</h3>


                </section>

Effective Negotiation Skills for Business Success (Virtual)

London

<h2>Effective Negotiation Skills for Business Success: In-House Training</h2>
 <p>Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do.</p>
 <p>You will enhance your personal and professional life with powerful new negotiating skills.</p>
 <p>The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Identify your preferred negotiation style and strategies</li>
 <li>Examine the Principled Negotiation Model</li>
 <li>Adapt your negotiation strategy to the progress of the negotiation</li>
 <li>Experience typical negotiation situations during the life cycle of a project</li>
 <li>Develop an awareness of your effectiveness during negotiations</li>
 <li>Improve your negotiation skills</li>
 </ul><section>
                    <h3>Negotiation Model</h3> <ul> <li>Negotiation defined</li> <li>Negotiation phases</li> <li>Common approaches to negotiating</li> </ul> <h3>Principled Negotiating</h3> <ul> <li>Principled negotiation and the four rules</li> <li>Best alternative to a negotiated agreement</li> </ul> <h3>Project Negotiation Simulation: Part 1 and Part 2</h3> <ul> <li>Project Negotiation Simulation: Part 1</li> <li>Project Negotiation Simulation: Part 2</li> </ul> <h3>Negotiating Cases</h3> <ul> <li>Negotiating cases</li> </ul>


                </section>

Effective Negotiation Skills for Business Success: In-House Training

<p>In the business world, your writing is a reflection of you and your company. You have to make sure it's polished, professional, and persuasive. With this Writing for Business Success course, you'll learn how to write clear, concise, and effective business communication that will help you succeed.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop clear and concise written communication skills.</li><li>Craft compelling messages tailored to different purposes.</li><li>Implement an effective writing process to enhance productivity.</li><li>Apply advanced techniques to engage and captivate readers.</li><li>Enhance editing and proofreading skills for error-free writing.</li><li>Adapt writing style to meet diverse business requirements.</li></ul><p>Elevate your business writing skill with the comprehensive "Writing for Business Success" course. In this in-depth program, you'll embark on a transformative journey, mastering the art of effective communication through six meticulously designed modules. From understanding the fundamentals to applying advanced techniques, each module equips you with indispensable skills to excel in the corporate world.</p><p>Throughout the Writing course, you'll develop the ability to convey your thoughts with clarity and precision, ensuring your messages resonate with impact. You'll explore diverse writing purposes, adapting your style to captivate various audiences. With an emphasis on the writing process, you'll discover strategies to streamline your workflow, enhancing productivity and efficiency.</p><p>As you progress, you'll fine-tune your editing and proofreading skills, eliminating errors and perfecting your written work. The course culminates with advanced techniques, empowering you to engage readers on a deeper level and leave a lasting impression. Don't miss out on this opportunity to enhance your writing skills and unlock your professional potential. Enroll in "Writing for Business Success" today and pave the way for a successful career filled with impactful communication.</p><p><strong>Certification</strong></p><p>Upon course completion, you're eligible for a <strong>FREE</strong> certificate titled Diploma in Effective Writing Skills in PDF or hardcopy format. The PDF certificate will be sent to your registered email <strong>without any cost</strong>. For hardcopies, the UK delivery fee is <strong>£3.99</strong> and the International delivery fee is <strong>£10</strong>.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for:</p><ul><li>Professionals seeking to enhance their business writing skills.</li><li>Entrepreneurs looking to effectively communicate their ideas.</li><li>Individuals aiming to improve their written communication in the corporate world.</li><li>Communication enthusiasts who want to captivate their audience through writing.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon completion of this Writing for Business course, you can pursue many career paths, such as:</p><ul><li>Content Writer: £20,000 - £35,000 per annum</li><li>Marketing Coordinator: £22,000 - £40,000 per annum</li><li>Business Development Manager: £30,000 - £70,000 per annum</li><li>Communications Specialist: £25,000 - £45,000 per annum</li><li>Public Relations Officer: £25,000 - £45,000 per annum</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery): </strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Writing for Business Success Course

<p>In today's competitive business landscape, the art of guiding an organisation toward triumph rests on superior leadership skills and strategic vision. Dive deep into the world of '<strong>Strategic Direction And Leadership: Navigating Business Success</strong>'. From the basic introduction of leadership, journey through various leadership theories and styles, explore the significance of emotional intelligence, and grasp the essential tools for conflict management and negotiation. Discover the importance of collaborative work, learn to motivate your team effectively, and master talent and succession planning. Finally, gear up for a future-ready enterprise with modules on innovation and entrepreneurship. Don't just lead - lead with purpose, direction, and innovation.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the foundational principles of strategic direction and leadership.</li>
<li>Analyse various leadership theories and determine the most appropriate style for different situations.</li>
<li>Develop emotional intelligence to enhance decision-making and interpersonal relationships.</li>
<li>Master techniques for conflict resolution, talent management, and effective negotiation.</li>
<li>Recognise the importance of innovation and entrepreneurship in strategic leadership.</li>
</ul>
<h3><b>Why buy this <span>Strategic Direction And Leadership: Navigating Business Success </span></b><b>course</b><b>?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Strategic Direction And Leadership: Navigating Business Success</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this <span>Strategic Direction And Leadership: Navigating Business Success</span> course for?</b></h3>
<ul>
<li>Individuals aspiring to ascend to leadership roles.</li>
<li>Current leaders keen on refining their strategic and managerial abilities.</li>
<li>Entrepreneurs aiming to foster innovation within their ventures.</li>
<li>HR professionals keen on succession planning and talent management.</li>
<li>Anyone passionate about understanding and implementing strategic direction in an organisation.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Strategic Direction And Leadership: Navigating Business Success</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Strategic Direction And Leadership: Navigating Business Success</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Strategic Manager</strong>: £60,000 - £85,000 Annually</li>
<li><strong>Chief Executive Officer (CEO)</strong>: £70,000 - £150,000+ Annually</li>
<li><strong>Leadership Development Consultant</strong>: £45,000 - £70,000 Annually</li>
<li><strong>Talent Management Specialist</strong>: £40,000 - £60,000 Annually</li>
<li><strong>Organisational Development Specialist</strong>: £50,000 - £75,000 Annually</li>
<li><strong>Conflict Resolution Manager</strong>: £40,000 - £65,000 Annually</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Strategic Direction and Leadership</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Strategic Direction and Leadership</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Different Leadership Theories and Styles</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Different Leadership Theories and Styles</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Leadership Skills and Competencies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership Skills and Competencies</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Leadership and Emotional Intelligence</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership and Emotional Intelligence</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Collaborative Work A Leader's Role</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Collaborative Work A Leader's Role</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Motivating Employees</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Motivating Employees</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Talent Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Leadership and Succession Planning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership and Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Conflict Management Techniques</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict Management Techniques</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Fundamentals of Negotiation Process</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fundamentals of Negotiation Process</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Strategic Innovation and Entrepreneurship</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategic Innovation and Entrepreneurship</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Learning & Development

Global Leadership

ACCA Strategic Business Leader (SBL)

Business Leadership

Leadership Development

Institute of Leadership & Management (ILM)

Strategic Direction And Leadership: Navigating Business Success

<p>Delve deep into the dynamic world of product management with the course '<strong>Product Management for Maximum Sales: Boosting Business Success</strong>'. In a realm where success is defined by the mastery of market trends, understanding your product, and carving its journey meticulously, this course becomes the beacon of knowledge. From inception to marketing, from pricing to branding, unravel the intricacies of product management that ensures not only maximum sales but also unparalleled business success.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the fundamental concepts of product management and its impact on businesses.</li>
<li>Recognise the stages of the product life cycle and strategise accordingly for each phase.</li>
<li>Develop, plan, and strategise new products ensuring they align with business goals.</li>
<li>Acquire skills in financial analysis, channel management, and legalities in product management.</li>
<li>Grasp the essence of product pricing, marketing, and brand building to amplify sales.</li>
</ul>
<h3><b>Why buy this <span>Product Management for Maximum Sales: Boosting Business Success</span></b><b>?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Product Management for Maximum Sales: Boosting Business Success</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this <span>Product Management for Maximum Sales: Boosting Business Success</span></b><b> </b><b>for?</b></h3>
<ul>
<li>Entrepreneurs looking to elevate their product-centric business model.</li>
<li>Marketers aiming to deepen their knowledge in product strategies and brand building.</li>
<li>Business students eager to equip themselves with comprehensive product management insights.</li>
<li>Managers overseeing product lines and keen on refining their approach for optimum results.</li>
<li>Aspiring product managers yearning for a holistic grasp of the subject.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Product Management for Maximum Sales: Boosting Business Success</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Product Management for Maximum Sales: Boosting Business Success</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li>Product Manager: £40,000 - £70,000</li>
<li>Brand Manager: £35,000 - £60,000</li>
<li>Product Marketing Manager: £45,000 - £75,000</li>
<li>Channel Manager: £50,000 - £80,000</li>
<li>Product Development Manager: £55,000 - £85,000</li>
<li>Product Strategist: £60,000 - £90,000.</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Product Management and Its Role</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Product Management and Its Role</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Classification of Products</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Classification of Products</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Product Life Cycle</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Product Life Cycle3</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Developing New Products</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing New Products</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Creating a Product Plan</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Creating a Product Plan</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Developing a Product Strategy</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing a Product Strategy</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Product Roadmap</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Product Roadmap</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Product Pricing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Product Pricing</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Product Marketing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Product Marketing</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Financial Analysis and Channel Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Financial Analysis and Channel Management</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Product Line and Brand Building</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Product Line and Brand Building</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Legal Aspects of Product Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Legal Aspects of Product Management</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Product Management

Marketing Management

Product Marketing

Product Manager

Personal Productivity

Product Management for Maximum Sales: Boosting Business Success

<p>ð Unleash Profit Potential with Strategic Pricing Formulas for Business Success - Module 4: Advanced Pricing Models! ð</p><p> </p><p>Are you tired of second-guessing your pricing strategy? Ready to take your business to new heights by mastering the art of pricing? Look no further! Welcome to Module 4 of our game-changing online course: 'Strategic Pricing Formulas for Business Success - Advanced Pricing Models.'</p><p> </p><p>ð <strong>Unlock the Power of Advanced Pricing Models!</strong></p><p>In this cutting-edge module, we dive deep into the intricacies of strategic pricing, equipping you with the tools and knowledge needed to propel your business forward. Here's a sneak peek into the curriculum:</p><p> </p><p><strong>ð Module 1: Introduction</strong></p><ul><li>Lay the foundation for success by understanding the fundamentals of pricing strategies.</li><li>Discover the critical role pricing plays in shaping consumer behavior and market dynamics.</li><li>Gain insights into how pricing impacts your brand perception and overall business profitability.</li></ul><p><strong>ð¡ Module 2: Pricing Models</strong></p><ul><li>Explore a variety of proven pricing models, from cost-plus pricing to value-based pricing.</li><li>Learn how to analyze market conditions and competitor pricing strategies.</li><li>Master the art of setting the right price to maximize revenue and customer satisfaction.</li></ul><p><strong>ð Module 3: Advanced Pricing Models (Focus of This Course!)</strong> Now, brace yourself for the ultimate deep dive into advanced pricing strategies. Here's what you'll conquer:</p><ol><li><strong>Dynamic Pricing Strategies:</strong><ul><li>Harness the power of real-time data to adjust prices dynamically.</li><li>Explore personalized pricing strategies to cater to individual customer segments.</li></ul></li><li><strong>Psychological Pricing Tactics:</strong><ul><li>Understand the psychology behind consumer decision-making.</li><li>Implement pricing tactics that influence perception and drive purchasing behavior.</li></ul></li><li><strong>Subscription and Tiered Pricing:</strong><ul><li>Learn how to create irresistible subscription models.</li><li>Craft tiered pricing structures that appeal to different customer preferences.</li></ul></li><li><strong>Bundling and Upselling Techniques:</strong><ul><li>Master the art of bundling products and services for maximum value.</li><li>Implement effective upselling strategies to boost average transaction value.</li></ul></li></ol><p> </p><p><strong>ð Why Choose This Course?</strong></p><ul><li><strong>Expert-Led Learning:</strong> Benefit from the expertise of industry professionals who have mastered the art of strategic pricing.</li><li><strong>Practical Applications:</strong> Apply your newfound knowledge with real-world case studies and hands-on exercises.</li><li><strong>Lifetime Access:</strong> Enjoy continuous access to updated content, ensuring your skills remain cutting-edge.</li><li><strong>Community Support:</strong> Join a vibrant community of like-minded entrepreneurs and pricing enthusiasts.</li></ul><p> </p><p>Don't miss out on this opportunity to revolutionize your pricing strategy! Enroll now in 'Strategic Pricing Formulas for Business Success - Module 4: Advanced Pricing Models' and set your business on the path to unparalleled success. ðâ¨</p><p> </p><p>ð¡ Enroll Today and Price Your Way to Prosperity!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1- Introduction</h4><div><div><ul><li><div>
<span></span><h5>
Overview of Pricing Models</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2- Pricing Models</h4><div><div><ul><li><div>
<span></span><h5>
Cost-Based Pricing Pros and Cons</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Market-Based Pricing Pros and Cons</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Value-Based Pricing Pros and Cons</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Choosing a Pricing Model</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Common Mistakes in Pricing</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Setting Your Price Case Study</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Strategic Pricing Formulas for Business Success - Module 4: Advanced Pricing Models

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Fundamentals of Accounting for Business Success. In this course, you&#39;ll learn:</span></b></p><ol style="color: rgb(249, 249, 249); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(249, 249, 249);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Accounting:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Definition and scope of accounting</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Historical development and evolution</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Importance of accounting in business</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Who are Accountants:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Roles and responsibilities of accountants</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional ethics and standards</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Different types of accountants and their functions</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">The Accounting System:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Double-entry accounting</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accounting principles and concepts</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recording transactions and the accounting cycle</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">What are Financial Statements:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Income statement, balance sheet, and cash flow statement</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Purpose and significance of financial statements</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Preparation and interpretation of financial statements</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Financial Statement Analysis:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ratio analysis and its applications</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Vertical and horizontal analysis</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Evaluating financial health and performance</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Budgeting and Its Importance:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Budgeting as a planning tool</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Types of budgets (operating, financial, master)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Budgetary control and variance analysis</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Financial Markets and Bonds:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of financial markets</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to bond markets</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Role of bonds in corporate finance</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Dealing with Financial Risk Management:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying financial risks</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Risk management strategies</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Derivatives and their role in risk mitigation</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Investment Management and Analysis:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Principles of investment</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Portfolio management</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Risk and return analysis</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Auditing and Risk of Frauds:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Purpose and types of audits</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Fraud detection and prevention</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical considerations in auditing</li></ul></li></ol>

John Academy

Financial Management

Advanced Financial Management (AFM)

Master the essentials of accounting for business triumph with our comprehensive course. Explore financial statements, budgeting, risk management, and investment analysis. Uncover the role of accountants, delve into auditing, and fortify your knowledge in ethical financial practices. Elevate your skills for a successful career in today's dynamic business world.

Fundamentals of Accounting for Business Success

<span style="color: rgb(11, 34, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(11, 34, 64);">Good customer service is at the heart of every successful business. Maintaining high customer service standards can improve your relationships with customers and boost your sales. On the contrary, bad customer service will cost you time, money and even your reputation. This is why it is essential to set clear expectations around customer service in your organisation and develop customer service skills within your team.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">This course will explore what good customer service looks like, what to look for in your customer service team when it comes to recruitment and training, and how to measure good customer service.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">In this course, we&#39;ll explore what makes for good customer service and how to deal with customer complaints.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">By the end of this course, you will be able to:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">&bull; Explain what good customer service entails</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">&bull; Identify core customer service skills</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">&bull; Outline the essential components of a complaints policy</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">&bull; List ways of preventing complaints</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">&bull; Explain how online customer service channels can help your business</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">This Intellelearn Mastering Customer Relations and Service Excellence for Business Success course includes:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Stop-Start technology meaning you learn at your convenience</li><li fr-original-style="" style="box-sizing: border-box;">All device compliant meaning you can use laptop-tablet-smartphone at anytime</li><li fr-original-style="" style="box-sizing: border-box;">Developed by Professionals</li><li fr-original-style="" style="box-sizing: border-box;">Accredited by The CPD</li><li fr-original-style="" style="box-sizing: border-box;">Approximate duration: 1 hour</li></ul>

Intellelearn

Good customer service is at the heart of every successful business. Maintaining high customer service standards can improve your relationships with customers and boost your sales. On the contrary, bad customer service will cost you time, money and even your reputation. This is why it is essential to set clear expectations around customer service in your organisation and develop customer service skills within your team.

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