<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Anyone interested in getting an overview of SAP S/4HANA</p>Overview<p>This course will prepare you to:<br />Explain how SAP S/4HANA supports the digital transformation<br />Navigate in SAP S/4HANA using SAP Fiori UX and other client technologies<br />Describe system-wide concepts such as organizational elements or master data<br />Describe key business processes of SAP S/4HANA Enterprise Management and SAP S/4HANA LoB solutions<br />Describe integration scenarios between SAP S/4HANA and SAP Cloud solutions<br />Explain SAP S/4HANA embedded analytics capabilities and additional BI/BW tools<br />Gain basic knowledge about SAP Activate to accelerate SAP S/4HANA adoption</p><p>This course provides an overview of SAP S/4HANA for learners who do not yet have specific SAP background knowledge and want to build SAP S/4HANA skills.</p></div><div id="course-pills-2"><h4>Module 1</h4><ul><li>SAP S/4HANA Overview</li></ul><h4>Module 2</h4><ul><li>Navigation</li></ul><h4>Module 3</h4><ul><li>System-wide concepts</li></ul><h4>Module 4</h4><ul><li>Logistics capabilities</li></ul><h4>Module 5</h4><ul><li>Finance capabilities</li></ul><h4>Module 6</h4><ul><li>Human Resources capabilities</li></ul><h4>Module 7</h4><ul><li>SAP Activate</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans S4H00 SAP S/4HANA Overview training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the S4H00 SAP S/4HANA Overview course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

SAP Human Capital Management

SAP Finance & Controlling

SAP Project

SAP S/4HANA

SAP Fiori

S4H00 SAP S/4HANA Overview

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for managers and supervisors engaged in working with the Millennial generation workforce.</p>Overview<p>Upon successful completion of this course, participants will be able to define onboarding, discuss the characteristics of Millennials, and develop action plans for working with them.</p><p>In this course, participants will learn to build an onboarding process that recognizes the challenges and strengths of the Millennial workforce.</p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li><li>Action Plan</li></ul><h4>Purpose of Onboarding</h4><ul><li>Start Up Costs</li><li>Employee Anxiety</li><li>Employee Turnover</li><li>Realistic Expectations</li><li>Practical Illustration</li></ul><h4>Introduction</h4><ul><li>Why Onboarding?</li><li>Importance of Onboarding</li><li>Making Employees Feel Welcome</li><li>First Day Checklist</li><li>Practical Illustration</li></ul><h4>Millennials and Onboarding</h4><ul><li>Who are Millennials?</li><li>How Do Millennials Differ from Other Workers?</li><li>Investiture Socialization ? Let Them Be Themselves!</li><li>Informal Rather than Formal Onboarding Processes</li><li>Practical Illustration</li></ul><h4>Onboarding Checklist</h4><ul><li>Pre-Arrival</li><li>Arrival</li><li>First Day</li><li>First Week</li><li>First Month</li><li>Practical Illustration</li></ul><h4>Engaging the Millennial Employee</h4><ul><li>Create an Informal Program</li><li>Engage Employees One-on-one</li><li>The Role of Human Resources</li><li>The Role of Managers</li><li>Practical Illustration</li></ul><h4>Following Up with the Millennial Employee</h4><ul><li>Initial Check-In ? One-on-one</li><li>Following up ? Regular, Informal Follow Ups</li><li>Setting Schedules ? Millennials and Work-Life</li><li>Mentoring and the Millennial</li><li>Practical Illustration</li></ul><h4>Setting Expectations with the Millennial Employee</h4><ul><li>Define Requirements ? Provide Specific Instructions</li><li>Identify Opportunities for Improvement and Growth</li><li>Set Verbal Expectations</li><li>Put It in Writing</li><li>Practical Illustration</li></ul><h4>Mentoring the Millennial</h4><ul><li>Be Hands-On and Involved</li><li>Serial Mentoring</li><li>Be a Mentor, Not an Authority Figure</li><li>Focus Millennia?s Exploratory Drive on Work</li><li>Practical Illustration</li></ul><h4>Assigning Work to the Millennial Employee</h4><ul><li>Provide Clear Structure and Guidelines</li><li>Provide Specific Benchmarks</li><li>Set Boundaries and Provide Reality Checks</li><li>Practical Illustration</li></ul><h4>Providing Feedback</h4><ul><li>Millennials Thrive on Feedback!</li><li>Characteristics of Quality Feedback</li><li>Informal Feedback</li><li>Formal Feedback</li><li>Practical Illustration</li></ul><h4>Wrapping Up</h4><ul><li>Words From the Wise</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Millennial Onboarding training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Millennial Onboarding course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Learning & Development

Online Course Marketing

Managed Learning Programme (MLP)

Manager Training

Trainers Course

Onboarding

Millennial Onboarding

Warrington

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Did you know 1 in 4 people in the UK are likely to experience mental health problems each year?</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Mental health is just as important as physical health, yet whilst we know how to take care of our own physical health, many people do not know how to support relatives, friends and even colleagues who are experiencing poor mental health. By developing a greater understanding of common mental health issues, as well as how best to support and guide someone to professional help, you can help further reduce the stigma associated with mental health in the UK.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The QA Level 3 Award in Mental Health First Aid in the Workplace (RQF)</strong> is a regulated and nationally recognised qualification that has been specifically designed for those who would like to raise their awareness of mental health, develop an understanding on how best to support, reassure and signpost colleagues to professional support. What&rsquo;s more, candidates will develop the knowledge, skills and confidence to actively promote positive mental health within their workplace, making it an ideal qualification for mental health champions/first aiders, human resources, managers, supervisors and team leaders.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(116, 116, 116); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(116, 116, 116);"><div data-bg-url="" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(116, 116, 116); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(116, 116, 116);"><div data-bg-url="" fr-original-style="" style="box-sizing: border-box;"><h2 data-fontsize="24" data-lineheight="36px" style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">What&rsquo;s Covered?<br fr-original-style="" style="box-sizing: border-box;"></span></h2></div></div><div style="color: rgb(116, 116, 116); box-sizing: border-box;" fr-original-style=" color: rgb(116, 116, 116);"><div data-bg-url="" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><div style="color: rgb(86, 143, 77); box-sizing: border-box;" fr-original-style=" color: rgb(86, 143, 77);">Understanding mental health and its importance</div></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><div style="color: rgb(86, 143, 77); box-sizing: border-box;" fr-original-style=" color: rgb(86, 143, 77);">The roles and responsibilities for mental health in the workplace</div></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><div style="color: rgb(86, 143, 77); box-sizing: border-box;" fr-original-style=" color: rgb(86, 143, 77);">Importance of own wellbeing as a mental health first aider</div></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><div style="color: rgb(86, 143, 77); box-sizing: border-box;" fr-original-style=" color: rgb(86, 143, 77);">Common mental health conditions, including:</div></li></ul><ul style="color: rgb(86, 143, 77); box-sizing: border-box;" fr-original-style=" color: rgb(86, 143, 77);"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Characteristics and features</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Work-related stress</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Anxiety</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Eating disorders</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Depression</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Post-traumatic stress disorder (PTSD)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Obsessive compulsive disorder (OCD)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Phobias</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Bipolar</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Self-harm</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Psychosis</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Suicide</li></ul></ul><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><div style="color: rgb(86, 143, 77); box-sizing: border-box;" fr-original-style=" color: rgb(86, 143, 77);">Promoting positive mental health first aid in the workplace</div></li></ul><ul style="color: rgb(86, 143, 77); box-sizing: border-box;" fr-original-style=" color: rgb(86, 143, 77);"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Best practice for employers</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Mental health first aid at work action plan</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Appropriate coping strategies</li></ul></ul><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><div style="color: rgb(86, 143, 77); box-sizing: border-box;" fr-original-style=" color: rgb(86, 143, 77);">How employers can provide support to employees in the workplace</div></li></ul><ul style="color: rgb(86, 143, 77); box-sizing: border-box;" fr-original-style=" color: rgb(86, 143, 77);"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Assisting those off work or returning to work</li></ul></ul><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><div style="color: rgb(86, 143, 77); box-sizing: border-box;" fr-original-style=" color: rgb(86, 143, 77);">Procedures to support employees who are off work whilst experiencing poor mental health</div></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><div style="color: rgb(86, 143, 77); box-sizing: border-box;" fr-original-style=" color: rgb(86, 143, 77);">Types of support available both locally and nationally</div></li></ul></div></div></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Mha Training Ltd - Aitt | Ipaf | Iosh | First Aid | Mental Health First Aid

Mental Health First Aid

Qualsafe Mental Health First Aid Training

School of Business and Technology London

MBA Top-Up

MA in Human Resource Management (Advanced Entry)- Inclusive of Level 7 Pathway Diploma

MBA (Advanced Entry)- Inclusive of Level 7 Pathway Diploma

MBA Top-Up - Inclusive of Level 7 Pathway Diploma

CMI Level 7 Diploma in Strategic Management and Leadership with MBA Top Up

MSc Project Management Top-Up- Inclusive of Level 7 Pathway Diploma

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<h2><strong>About this Training Course</strong></h2>
<p>Asset maintenance and equipment reliability teams play a significant role to ensure that there is no room for downtime and losses in production. They are often recognised for their contribution and ability to keep assets running productively in today's organisations.</p>
<p>This 4 full-day <strong>Certificate in Asset Management</strong> course will provide those involved in Asset Management with a full explanation of the key processes to manage assets across their lifecycle. This course has been designed to equip participants with practical skills to take back to work. This course enables participants to ensure their organisation's assets are realising their full value in support of the organisation's objectives.</p>
<p>Accredited by the <strong>Institute of Asset Management (IAM)</strong>, this course will prepare participants to sit for the <strong>IAM Asset Management Certificate</strong> qualification. The IAM exam is offered as an option for participants of this course.</p>
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<p>Upon completion of this course, the participants will be able to:</p>
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<li>Understand the key principles, tools and terminology of Asset Management, and demonstrate how it will benefit their organisation</li>
<li>Gain familiarity in the application of <strong>ISO 55000 in practice</strong></li>
<li>Access a range of models that will support the implementation of asset management in their organisation</li>
<li>Have their understanding of Asset Management tools and concepts assessed</li>
<li>Learn new Asset Management skills and models that will enhance their current performance</li>
<li>Be better prepared for the Institute of Asset Management (IAM) Certificate Examination</li>
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Target Audience 

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<p>This course will benefit <strong>maintenance managers, operations managers, asset managers and reliability professionals, planners and functional specialists</strong>. It will also be useful for <strong>facilities engineers, supervisors/managers and structural engineers/supervisors/ and managers</strong>.</p>
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Training Methods 

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<p>Other than world-class visuals and slides, this course will include a high level of interaction between the facilitator and participants and group discussion among the participants themselves. There will be a number of exercises &amp; quizzes to demonstrate key points and to give participants the chance to apply learning and appreciate key aspects of best practice. Participants will also have the chance to share examples from their own experience, discuss real problems they are facing and develop actions for improvement when they return to work.</p>
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Trainer

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<p>Your expert course leader is a is a highly experienced in maintenance and turnaround specialist. He is a Chartered Mechanical Engineer, having spent 19 years working for BP in engineering, maintenance and turnaround management roles. During this time, he worked on plants at all ages in the lifecycle, from construction, commissioning and operating new assets to maintaining aging assets and decommissioning. He has taken roles in Projects, Human Resources and Integrity Management which give real breadth to his approach. He also specialized in Continuous Improvement, gaining the award of International Petrochemical Coach of the year. He stays up to date with the latest industrial developments through his consulting support for major clients. He is also the Asset Management lead and a VILT specialist, having delivered over 70 days of VILT training in the last year. He has an engaging style and will bring his current industrial experience, proficiency of VILT techniques and diverse content, gathered from a comprehensive training portfolio, to deliver a distinctive training experience.</p>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
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EnergyEdge - Training for a Sustainable Energy Future

Renewable Energy

Oil & Gas

The Principles of Asset Management

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Individuals in various job roles who are involved in leading, managing, and participating in small to medium scale projects.</p>Overview<p>Upon successful completion of this course, students will be able to:  Identify the fundamentals of project management.  Perform the pre-project setup.  Initiate a project.  Plan project strategies.  Develop project schedules.  Plan project staffing, communication, and quality.  Plan project risk management.  Plan project costs.  Plan project procurements.  Plan for change management and transitions.  Manage project execution.  Manage project procurement.  Control project performance.  Monitor and control the triple constraints.  Monitor project risks and procurements.  Perform the project closure processes.</p><p>In this course, students will apply recognized practices of project management and understand a project?s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project.</p></div><div id="course-pills-2"><h3>1 - Exploring Project Management Fundamentals</h3> <ul> <li>Examine the Basics of Project Management</li> <li>Describe the Project Life Cycle</li> <li>Examine Organizational Influences on Project Management</li> </ul> <h3>2 - Performing the Pre-Project Setup</h3> <ul> <li>Create a Project Concept Definition Statement</li> <li>Examine Project Selection</li> <li>Determine Strategic and Operational Relevance</li> <li>Perform Project Feasibility</li> <li>Determine Technical Requirements</li> </ul> <h3>3 - Initiating a Project</h3> <ul> <li>Prepare a Project Statement of Work</li> <li>Create a Project Charter</li> <li>Identify Project Stakeholders</li> </ul> <h3>4 - Planning Project Strategy</h3> <ul> <li>Identify Elements of the Project Management Plan and Subsidiary Plans</li> <li>Determine Stakeholder Needs</li> <li>Create a Scope Statement</li> <li>Develop a Work Breakdown Structure</li> </ul> <h3>5 - Developing the Project Schedule</h3> <ul> <li>Create an Activity List</li> <li>Create a Project Schedule Network Diagram</li> <li>Identify Resources</li> <li>Estimate Time</li> <li>Develop a Project Schedule</li> <li>Identify the Critical Path</li> <li>Optimize the Project Schedule</li> <li>Create a Schedule Baseline</li> </ul> <h3>6 - Planning Human Resources, Communication, and Quality</h3> <ul> <li>Create a Human Resource Plan</li> <li>Create a Communications Management Plan</li> <li>Create a Quality Management Plan</li> </ul> <h3>7 - Planning Project Risk Management</h3> <ul> <li>Examine a Risk Management Plan</li> <li>Identify Project Risks and Triggers</li> <li>Perform Qualitative Risk Analysis</li> <li>Perform Quantitative Risk Analysis</li> <li>Develop a Risk Response Plan</li> </ul> <h3>8 - Planning Project Costs</h3> <ul> <li>Estimate Project Costs</li> <li>Estimate the Cost Baseline</li> <li>Reconcile Funding and Costs</li> </ul> <h3>9 - Planning Project Procurements</h3> <ul> <li>Plan Project Procurements</li> <li>Prepare a Procurement Statement of Work</li> <li>Prepare a Procurement Document</li> </ul> <h3>10 - Planning for Change Management and Transitions</h3> <ul> <li>Develop an Integrated Change Control System</li> <li>Develop a Transition Plan</li> </ul> <h3>11 - Managing Project Execution</h3> <ul> <li>Direct Project Execution</li> <li>Execute a Quality Assurance Plan</li> <li>Assemble a Project Team</li> <li>Develop a Project Team</li> <li>Manage a Project Team</li> <li>Distribute Project Information</li> <li>Manage Stakeholder Relationships and Expectations</li> </ul> <h3>12 - Managing Project Procurement</h3> <ul> <li>Obtain Responses from Sellers</li> <li>Determine Project Sellers</li> </ul> <h3>13 - Control Project Performance</h3> <ul> <li>Monitor and Control Project Work</li> <li>Manage Project Changes</li> <li>Report on Project Performance</li> </ul> <h3>14 - Monitor and Control the Triple Constraints</h3> <ul> <li>Control Project Scope</li> <li>Control Project Schedule</li> <li>Control Project Costs</li> <li>Manage Project Quality</li> </ul> <h3>15 - Monitoring Project Risks and Procurements</h3> <ul> <li>Control Project Risks</li> <li>Managing Vendors and Procurements</li> </ul> <h3>16 - Performing the Project Closure Processes</h3> <ul> <li>Deliver the Final Product</li> <li>Close Project Procurements</li> <li>Conduct a Closeout Meeting</li> <li>Close a Project</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Project Plus Certification (Exam PK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Project Plus Certification (Exam PK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certificate in Teaching Program (CTP)

CompTIA Network+

Project Management Professional (PMP)

Project Management

CompTIA A+

CompTIA Security+

CompTIA Project+

General Admission

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is designed for all project managers and project team leaders. This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Team Leadership techniques.</p><p>Project success depends on choosing, motivating, and leading the project team. This course focuses on improving the project manager?s human resource expertise, from initial planning through project closure.  Participants will apply all course principles to a work-related case study taken directly from their work environment. At course completion, students will be able to develop a human resource plan, acquire optimal team members, develop and motivate team members, and manage team members to accomplish project goals. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - Project Teams Overview</h3> <ul> <li>Project Human Resource Management</li> <li>Project Human Resources Management Processes</li> <li>Case Study Selection</li> </ul> <h3>2 - Develop Human Resource Plan</h3> <ul> <li>Plan Human Resource Management</li> <li>Roles and Responsibilities</li> <li>Project Organizational Chart</li> <li>Staffing Management Plan</li> <li>Resource Histogram</li> </ul> <h3>3 - Acquire Project Team</h3> <ul> <li>Acquire Project Team Overview</li> <li>Multi-Criteria Decision Analysis</li> <li>Acquire Contract Resources</li> <li>Optimize Virtual Teams</li> <li>Best Practices</li> <li>Social Identity Theory</li> <li>Virtual Teams and Social Identity Theory</li> <li>Team Building Activities for Virtual Teams</li> <li>Cultural Diversity</li> <li>Individualism and Communitarianism</li> <li>Perspectives of Time and Space</li> <li>Fate and Personal Responsibility</li> <li>Face and Saving Face</li> <li>Body Language</li> <li>Create Resource Calendars</li> </ul> <h3>4 - Develop Project Team</h3> <ul> <li>Develop Project Team Overview</li> <li>Ground Rules</li> <li>Form, Storm, Norm, Perform, Adjourn</li> <li>Team Building</li> <li>Team Building ? Personality Profiles</li> <li>Collaborative, Delphi, Majority and Plurality Decision Making</li> <li>Recognition and Rewards</li> <li>Expectancy Theory</li> <li>Maslow?s Hierarchy Of Needs</li> <li>Operant Conditioning</li> <li>Team Performance Assessment</li> </ul> <h3>5 - Manage Project Team</h3> <ul> <li>Manage Project Team Overview</li> <li>Performance Problems</li> <li>Challenging Stakeholders</li> <li>Stress Management</li> <li>Conflict Management and Resolution</li> <li>Views of Conflict</li> <li>Sources of Project Management Conflict</li> <li>Conflict Resolution Survey</li> <li>Conflict Resolution Techniques</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Project Team Leadership training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Project Team Leadership course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Project Leadership

Professional Skills Course (PSC)

Leadership Development

Google Project Management

Project Team Leadership

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">WE WORK HARD TO BE MORE PRODUCTIVE AND AVOID WASTING TIME. THEREFORE, THE MEETINGS WE HAVE SHOULD BE IMPORTANT.</h3><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In order to make the best use of our time, we need to be efficient.</strong>&nbsp;Our main goal is to increase productivity and avoid wasting time. Therefore, it is important that the meetings we have are meaningful and necessary.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Unlike the story of &ldquo;The Boy Who Cried Wolf,&rdquo; we want our meeting attendees to understand the value of our work.</strong>&nbsp;We show them by setting a good example. Over time, they realize that our meetings are held for important reasons. When attendees know that our meetings are productive, respectful (in terms of length and content relevance), and serve a purpose, they are happy to attend and contribute their best.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This class will help participants organize their ideas and communicate clearly.</strong>&nbsp;As facilitators, you will learn to be concise and communicate with confidence. By running more productive sessions, you will increase satisfaction and open up dialogue with your audience.</p><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">FORGE AHEAD &ndash; THE REWARDS AWAIT.</h5>&nbsp;<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">THROUGH THE IMPROVING COMMUNICATIONS&nbsp;<em fr-original-style="" style="box-sizing: border-box;">RUNNING EFFECTIVE MEETINGS</em>&nbsp;CLASS, YOU WILL:</strong></h4>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gain new perspective and methods to create better, more productive sessions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Have a clear purpose to keep focus and engage with interest;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Inspire facilitator-audience dialogue, ensuring a genuine exchange of ideas;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Manage distractions and disruptions appropriately, keeping efficiency; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Probe for information, getting the most useful level of detail for improvement.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Running Effective Meetings</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">As a trainer and human resources professional, I truly believe in the value that Dr. Atkins can add to any organization. The seminar he provided was easy to follow and thought provoking. His personable demeanor along with his humble spirit and obvious expertise make his sessions gems that you cannot afford to pass up.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Deirdre Cash, PHR</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paco Group, NYC</span>

WE WORK HARD TO BE MORE PRODUCTIVE AND AVOID WASTING TIME. THEREFORE, THE MEETINGS WE HAVE SHOULD BE IMPORTANT.
In order to make the best use of our time, we need to be efficient. Our main goal is to increase productivity and avoid wasting time. Therefore, it is important that the meetings we have are meaningful and necessary.
Unlike the story of “The Boy Who Cried Wolf,” we want our meeting attendees to understand the value of our work. We show them by setting a good example. Over time, they realize that our meetings are held for important reasons. When attendees know that our meetings are productive, respectful (in terms of length and content relevance), and serve a purpose, they are happy to attend and contribute their best.
This class will help participants organize their ideas and communicate clearly. As facilitators, you will learn to be concise and communicate with confidence. By running more productive sessions, you will increase satisfaction and open up dialogue with your audience.
FORGE AHEAD – THE REWARDS AWAIT.THROUGH THE IMPROVING COMMUNICATIONS RUNNING EFFECTIVE MEETINGS CLASS, YOU WILL:
Gain new perspective and methods to create better, more productive sessions;
Have a clear purpose to keep focus and engage with interest;
Inspire facilitator-audience dialogue, ensuring a genuine exchange of ideas;
Manage distractions and disruptions appropriately, keeping efficiency; and
Probe for information, getting the most useful level of detail for improvement.
 
Online Format—Running Effective Meetings is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



As a trainer and human resources professional, I truly believe in the value that Dr. Atkins can add to any organization. The seminar he provided was easy to follow and thought provoking. His personable demeanor along with his humble spirit and obvious expertise make his sessions gems that you cannot afford to pass up.
Deirdre Cash, PHRPaco Group, NYC

Improving Communications Uk

RUNNING EFFECTIVE MEETINGS

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Negotiating Skills ► Into Action</strong>&nbsp;strengthens participants&rsquo; ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Outcomes</strong>&nbsp;&ndash; Participants will be able to:</p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Recognize their default negotiating style</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Work more effectively with clients who have different styles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand the process of collaborative negotiations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare appropriately for an upcoming negotiation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft agreements that satisfy both party&rsquo;s underlying interests</li></ul><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);"></span><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Negotiating Skills ► Into Action</strong> is a 4-hour interactive virtual class.</p><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"></h6><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Dr. Atkins, thank you for sharing &lsquo;<em fr-original-style="" style="box-sizing: border-box;">Language of Happiness and Power of Praise</em>&lsquo; with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members&mdash;there is nothing better than that! Thanks again.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Olga Otero, Chapter President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of Palm Beach County (HRPBC)</span>

Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.
Outcomes – Participants will be able to:
Recognize their default negotiating style
Work more effectively with clients who have different styles
Understand the process of collaborative negotiations
Prepare appropriately for an upcoming negotiation
Craft agreements that satisfy both party’s underlying interests
Format—Negotiating Skills ► Into Action is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Dr. Atkins, thank you for sharing ‘Language of Happiness and Power of Praise‘ with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members—there is nothing better than that! Thanks again.
Olga Otero, Chapter PresidentHuman Resources Association of Palm Beach County (HRPBC)

NEGOTIATING SKILLS

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Operations Management

Certified Facility Manager (CFM)

Construction Design & Management (CDM)

Commercial & Contract Management Certification Program (CCM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Selling Skills&nbsp;► Into Action</strong>&nbsp;strengthens participants&rsquo; ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Outcomes</strong> &ndash; Participants will be able to:</p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify and reach the most promising prospects to increase efficiency,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Research and understand each unique customer to demonstrate expertise and ability,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct productive sales meetings that yield the best data to present the most effective solution,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Present solutions that are fully aligned with the prospect&rsquo;s situation and needs, and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Work more effectively and resourcefully to close more business.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">ONLINE&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Selling Skills&nbsp;► Into Action</strong> is a 4-hour interactive online course.</i></p><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Dr. Atkins, thank you for sharing &lsquo;<em fr-original-style="" style="box-sizing: border-box;">Language of Happiness and Power of Praise</em>&lsquo; with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members&mdash;there is nothing better than that! Thanks again.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Olga Otero, Chapter President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of Palm Beach County (HRPBC)</span>

Selling Skills ► Into Action strengthens participants’ ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.
Outcomes – Participants will be able to:
Identify and reach the most promising prospects to increase efficiency,
Research and understand each unique customer to demonstrate expertise and ability,
Conduct productive sales meetings that yield the best data to present the most effective solution,
Present solutions that are fully aligned with the prospect’s situation and needs, and
Work more effectively and resourcefully to close more business.
 
ONLINE—Selling Skills ► Into Action is a 4-hour interactive online course.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Dr. Atkins, thank you for sharing ‘Language of Happiness and Power of Praise‘ with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members—there is nothing better than that! Thanks again.
Olga Otero, Chapter PresidentHuman Resources Association of Palm Beach County (HRPBC)

SELLING SKILLS

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>The information protection administrator translates an organization?s risk and compliance requirements into technical implementation. They are responsible for implementing and managing solutions for content classification, data loss prevention (DLP), information protection, data lifecycle management, records management, privacy, risk, and compliance. They also work with other roles that are responsible for governance, data, and security to evaluate and develop policies to address an organization's risk reduction and compliance goals. This role assists workload administrators, business application owners, human resources departments, and legal stakeholders to implement technology solutions that support the necessary policies and controls.</p><p></p><p></p><p>Learn how to protect information in your Microsoft 365 deployment.  This course focuses on data lifecycle management and information protection and compliance within your organization.  The course covers implementation of data loss prevention policies, sensitive information types, sensitivity labels, data retention policies, Microsoft Purview Message Encryption, audit, eDiscovery, and insider risk among other related topics. The course helps learners prepare for the Microsoft Information Protection Administrator exam (SC-400).</p><p></p>Prerequisites<p></p><p></p><ul> <li>Foundational knowledge of Microsoft security and compliance technologies.</li>   <li>Basic knowledge of information protection concepts.</li>   <li>Understanding of cloud computing concepts.</li>   <li>Understanding of Microsoft 365 products and services.</li></ul><p></p><p></p></div><div id="course-pills-2"><h3>1 - Introduction to information protection and data lifecycle management in Microsoft Purview</h3> <ul> <li>Know your data</li> <li>Protect your data</li> <li>Prevent data loss</li> <li>Govern your data</li> </ul> <h3>2 - Classify data for protection and governance</h3> <ul> <li>Data classification overview</li> <li>Classify data using sensitive information types</li> <li>Classify data using trainable classifiers</li> <li>Review sensitive information and label usage</li> <li>Explore labeled and sensitive content</li> <li>Understand activities related to your data</li> </ul> <h3>3 - Create and manage sensitive information types</h3> <ul> <li>Compare built-in versus custom sensitive information types</li> <li>Create and manage custom sensitive information types</li> <li>Describe custom sensitive information types with exact data match</li> <li>Implement document fingerprinting</li> <li>Create keyword dictionary</li> </ul> <h3>4 - Understand Microsoft 365 encryption</h3> <ul> <li>Learn how Microsoft 365 data is encrypted at rest</li> <li>Understand service encryption in Microsoft Purview</li> <li>Explore customer key management using Customer Key</li> <li>Learn how data is encrypted in-transit</li> </ul> <h3>5 - Deploy Microsoft Purview Message Encryption</h3> <ul> <li>Implement Microsoft Purview Message Encryption</li> <li>Implement Microsoft Purview Advanced Message Encryption</li> <li>Use Microsoft Purview Message Encryption templates in mail flow rules</li> </ul> <h3>6 - Protect information in Microsoft Purview</h3> <ul> <li>Information protection overview</li> <li>Configure sensitivity labels</li> <li>Configure sensitivity label policies</li> <li>Configure auto-labeling policies</li> <li>Manage, monitor, and remediate information protection</li> </ul> <h3>7 - Apply and manage sensitivity labels</h3> <ul> <li>Apply sensitivity labels to Microsoft Teams, Microsoft 365 groups, and SharePoint sites</li> <li>Plan on-premises labeling</li> <li>Configure on-premises labeling for the Unified Labeling Scanner</li> <li>Apply protections and restrictions to email and files</li> <li>Monitor label performance using label analytics</li> </ul> <h3>8 - Prevent data loss in Microsoft Purview</h3> <ul> <li>Data loss prevention overview</li> <li>Identify content to protect</li> <li>Define policy settings for your DLP policy</li> <li>Test and create your DLP policy</li> <li>Prepare Endpoint DLP</li> <li>Manage DLP alerts in the Microsoft Purview compliance portal</li> <li>View data loss prevention reports</li> <li>Implement the Microsoft Purview Extension</li> </ul> <h3>9 - Configure DLP policies for Microsoft Defender for Cloud Apps and Power Platform</h3> <ul> <li>Configure data loss prevention policies for Power Platform</li> <li>Integrate data loss prevention in Microsoft Defender for Cloud Apps</li> <li>Configure policies in Microsoft Defender for Cloud Apps</li> <li>Manage data loss prevention violations in Microsoft Defender for Cloud Apps</li> </ul> <h3>10 - Manage data loss prevention policies and reports in Microsoft 365</h3> <ul> <li>Configure data loss prevention for policy precedence</li> <li>Implement data loss prevention policies in test mode</li> <li>Explain data loss prevention reporting capabilities</li> <li>Manage permissions for data loss prevention reports</li> <li>Manage and respond to data loss prevention policy violations</li> </ul> <h3>11 - Manage the data lifecycle in Microsoft Purview</h3> <ul> <li>Data Lifecycle Management overview</li> <li>Configure retention policies</li> <li>Configure retention labels</li> <li>Configure manual retention label policies</li> <li>Configure auto-apply retention label policies</li> <li>Import data for Data Lifecycle Management</li> <li>Manage, monitor, and remediate Data Lifecycle Management</li> </ul> <h3>12 - Manage data retention in Microsoft 365 workloads</h3> <ul> <li>Explain retention in Exchange Online</li> <li>Explain retention in SharePoint Online and OneDrive</li> <li>Explain retention in Microsoft Yammer</li> <li>Activate archive mailboxes in Microsoft Exchange</li> <li>Apply mailbox holds in Microsoft Exchange</li> <li>Recover content in Microsoft Exchange</li> </ul> <h3>13 - Manage records in Microsoft Purview</h3> <ul> <li>Records management overview</li> <li>Import a file plan</li> <li>Configure retention labels</li> <li>Configure event driven retention</li> <li>Manage, monitor, and remediate records</li> </ul> <h3>14 - Explore compliance in Microsoft 365</h3> <ul> <li>Plan for security and compliance in Microsoft 365</li> <li>Plan your beginning compliance tasks in Microsoft Purview</li> <li>Manage your compliance requirements with Compliance Manager</li> <li>Examine the Compliance Manager dashboard</li> <li>Analyze the Microsoft Compliance score</li> </ul> <h3>15 - Search for content in the Microsoft Purview compliance portal</h3> <ul> <li>Explore Microsoft Purview eDiscovery solutions</li> <li>Create a content search</li> <li>View the search results and statistics</li> <li>Export the search results and search report</li> <li>Configure search permissions filtering</li> <li>Search for and delete email messages</li> </ul> <h3>16 - Manage Microsoft Purview eDiscovery (Standard)</h3> <ul> <li>Explore Microsoft Purview eDiscovery solutions</li> <li>Implement Microsoft Purview eDiscovery (Standard)</li> <li>Create eDiscovery holds</li> <li>Search for content in a case</li> <li>Export content from a case</li> <li>Close, reopen, and delete a case</li> </ul> <h3>17 - Manage Microsoft Purview eDiscovery (Premium)</h3> <ul> <li>Explore Microsoft Purview eDiscovery (Premium)</li> <li>Implement Microsoft Purview eDiscovery (Premium)</li> <li>Create and manage an eDiscovery (Premium) case</li> <li>Manage custodians and non-custodial data sources</li> <li>Analyze case content</li> </ul> <h3>18 - Manage Microsoft Purview Audit (Standard)</h3> <ul> <li>Explore Microsoft Purview Audit solutions</li> <li>Implement Microsoft Purview Audit (Standard)</li> <li>Search the audit log</li> <li>Export, configure, and view audit log records</li> <li>Use audit log searching to investigate common support issues</li> </ul> <h3>19 - Prepare Microsoft Purview Communication Compliance</h3> <ul> <li>Plan for communication compliance</li> <li>Identify and resolve communication compliance workflow</li> <li>Case study--Configure an offensive language policy</li> <li>Investigate and remediate communication compliance alerts</li> </ul> <h3>20 - Manage insider risk in Microsoft Purview</h3> <ul> <li>Insider risk management overview</li> <li>Create and manage insider risk policies</li> <li>Investigate insider risk alerts</li> <li>Take action on insider risk alerts through cases</li> <li>Manage insider risk management forensic evidence</li> <li>Create insider risk management notice templates</li> </ul> <h3>21 - Implement Microsoft Purview Information Barriers</h3> <ul> <li>Explore Microsoft Purview Information Barriers</li> <li>Configure information barriers in Microsoft Purview</li> <li>Examine information barriers in Microsoft Teams</li> <li>Examine information barriers in OneDrive</li> <li>Examine information barriers in SharePoint</li> </ul> <h3>22 - Manage regulatory and privacy requirements with Microsoft Priva</h3> <ul> <li>Create and manage risk management policies</li> <li>Investigate and remediate risk management alerts</li> <li>Create rights requests</li> <li>Manage data estimate and retrieval for rights requests</li> <li>Review data from rights requests</li> <li>Get reports from rights requests</li> </ul> <h3>23 - Implement privileged access management</h3> <ul> <li>Case study--Implementing privileged access management</li> </ul> <h3>24 - Manage Customer Lockbox</h3> <ul> <li>Manage Customer Lockbox requests</li> </ul></div>

Microsoft Certification

Microsoft 365

Microsoft AZ-900

Microsoft AZ-104

Microsoft AZ-303

Microsoft AZ-700

SC-400T00 Administering Information Protection and Compliance in Microsoft 365

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This highly interactive, tailored program will give your HR team the skills and tools necessary to understand why employees leave and how to stop attrition from happening at your organization.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Participants Will Learn :</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adaptive Solutions for Employee Retention</li><li fr-original-style="" style="box-sizing: border-box;">Leadership as a Tool for Retention</li><li fr-original-style="" style="box-sizing: border-box;">Fiercely Competitive: How to Attract the Best Talent Out There with DEI</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Program Details</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Digitally delivered</li><li fr-original-style="" style="box-sizing: border-box;">Optimised for tailored audiences</li><li fr-original-style="" style="box-sizing: border-box;">Built for groups of 20+</li><li fr-original-style="" style="box-sizing: border-box;">Led by experienced and certified professionals</li><li fr-original-style="" style="box-sizing: border-box;">Delivered in bite-sized, 1- hour sessions</li><li fr-original-style="" style="box-sizing: border-box;">Specialised to address issues around inclusivity and equity in the industry</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Investment Fee: &pound;50,000</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">25 participants max per 12-week cohort</p><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TRAINING FORMAT :</strong></div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">12 - Week Cohorts</li><li fr-original-style="" style="box-sizing: border-box;">Delivered in 1-hour sessions</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Virtually Facilitated Sessions</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Contents</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 1 : Why Employees Leave</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 2 : Top 3 Reasons and Solutions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 3 : Leadership and Communication</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 4 : Adaptive Solutions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 5 : Modern Leadership Theories and Practices</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 6 : Situational Leadership and Behavioral Style Management</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 7 : Characteristics of Optimal Leaders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 8 : DEI, the Gender Gap, and Cultural Diversity</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 9 : DEI and Gender Gap Resolution as Strategic Advantages</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 10 : Supervisor and Management Solutions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 11 : Mental Health Support, Meaningful Work, ad Career Advancement</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 12 : Work Flexibility and Remote Work Integrations</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://images.cademy.co.uk/38ac3949-f2a7-4450-a6c3-ed8b461337e2/fd52fc9f-9597-4a8c-a4e8-6cc0593a01e7/original.pdf" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Netwomen HR &amp; DEI Program One Pager UK</a></p>

Netwomen

Diversity & Inclusion

Human Resources & DEI Program

Investment Fee

<p><strong>Are you ready to take the next step in your HR career? </strong></p><p>Look no further! The Human Resources Manager course is the perfect opportunity for you to gain the knowledge and skills needed to excel in this exciting field. As an HR Manager, you will understand your vital role in an organisation and be equipped with the tools necessary to lead your team to success. Enrol now, and let's start your journey towards becoming an HR superstar!</p><p>One Education is here to guide you every step of the way, providing you with the knowledge and confidence you need to succeed.</p><p>Employees are the driving force behind any successful business. Their performance can either hinder or enhance a company's success. As an HR Manager, you will play a crucial role in ensuring that your company thrives. Effective Human Resource Management (HRM) is crucial for businesses of all sizes, as it helps to maximise employees' potential and contribute to the organisation's overall success.</p><p>Don't miss out on your chance to take the next step in your HR career. Enrol in the Human Resources Manager course at One Education and gain the knowledge and skills needed to excel in this exciting field. Start your journey towards becoming an HR superstar today!</p><p><strong>Learning Outcome</strong></p><ul><li>Understand the role and responsibilities of an HR Manager in an organization</li><li>Learn the skills and knowledge necessary to lead and manage a team effectively</li><li>Acquire knowledge about the best practices for hiring, training, and retaining employees</li><li>Learn how to handle employee relations and conflicts</li><li>Understand the legal and regulatory requirements of HR management</li><li>Develop strategies for employee development and performance management</li><li>Understand the importance of effective communication in HR management</li><li>Learn how to create a positive and inclusive work environment</li><li>Understand the role of technology in modern HR management</li><li>Gain the knowledge and confidence to excel in your HR career</li></ul><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p>Human Resource Manager plays a vital role in any organisation. HR Manager does more than just recruit and fire employees, including human resources development and management of human resources to achieve the organisation's objectives and create strategic plans for the future. It is also under HRM's purview to cultivate the talent of their employees and increase their value to the business.</p><p>The Human Resource Manager is also responsible for maintaining positive relationships within the organisation and supporting individual development to align the goals of the organisation with those of the employees. This includes ensuring that the needs and goals of both the organisation and its employees are met and integrated.</p><p><strong>Course Curriculum</strong></p><p>This Human Resources (HR) Manager training is designed with the following modules:</p><ul><li>Module 01: Introduction to Human Resource</li><li>Module 02:Employee Recruitment and Selection Procedure</li><li>Module 03: Employee Training and Development Process</li><li>Module 04: Performance Appraisal Management</li><li>Module 05: Employee Relations</li><li>Module 06: Motivation and Counselling</li><li>Module 07: Ensuring Health and safety at the Workplace</li><li>Module 08: Employee Termination</li><li>Module 09: Employer Record and Statistics</li><li>Module 10: Essential UK Employment Law</li></ul><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the Human Resources (HR) Manager course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for all employees or anyone keen to learn the fundamentals of Employee Relations.</p><p>Some examples of ideal candidates:</p><ul><li>Human Resources</li><li>Manager</li><li>Employer</li><li>Business Owner</li><li>Research Analyst</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Human Resources (HR) Manager course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>If you are interested in Human Resource Management and serious about building your career in the sector, then this course will help you to make a career like the following personnel:</p><ul><li>Human Resource Manager: £35,000 - £55,000 per annum</li><li>Chief Human Resource Officer: £80,000 - £120,000 per annum</li><li>Human Resource Executive: £25,000 - £40,000 per annum</li><li>Research Associate: £25,000 - £35,000 per annum</li></ul>
                        </div>

One Education

Human Resources (HR) Manager Course

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-email-etiquette/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This training is designed to help <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">organize ideas&nbsp;</strong>and<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;communicate clearly</strong>. As a result of this session, you will be able to be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">concise</strong> and communicate with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">conviction</strong>. You will be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">productive</strong>, increase performance <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">satisfaction</strong>, and create a true <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">dialogue</strong> with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">increased internal and external customer satisfaction</strong>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Write clearly, creating an greater public perception of expertise;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Be more efficient with written communication, reducing wasted time and adding to profitability; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TOPICS</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Benefits of using email</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Purpose of E-mail</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Steps to take before writing</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Inflection in written messages</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Effects of instant messaging and text messaging</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Basic E-mail Plans</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Subject Lines</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paragraph Structure</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Details</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Summary of Problem</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use of CC and BCC</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">TYPING IN ALL CAPS IS YELLING!</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Proofreading</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Email Etiquette</strong> is a 90-minute interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Janet Riesel, Chair &ndash; Career Planning &amp; Professional Development SIG</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of New York</span>

FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.
This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means increased internal and external customer satisfaction.
Attendees will be able to:
Write clearly, creating an greater public perception of expertise;
Be more efficient with written communication, reducing wasted time and adding to profitability; and
Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.
 
TOPICS
Benefits of using email
Purpose of E-mail
Steps to take before writing
Inflection in written messages
Effects of instant messaging and text messaging
Basic E-mail Plans
Subject Lines
Paragraph Structure
Details
Summary of Problem
Use of CC and BCC
TYPING IN ALL CAPS IS YELLING!
Proofreading
 
Online Format—Email Etiquette is a 90-minute interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.
Janet Riesel, Chair – Career Planning & Professional Development SIGHuman Resources Association of New York

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