Name: Customer Service Training
Price: 25 GBP
Availability: InStock

<p>Follow your dreams by enrolling on the Diploma in Principles of Management and Leadership course today and develop the experience, skills and knowledge you need to enhance your professional development. Diploma in Principles of Management and Leadership will help you arm yourself with the qualities you need to work towards your dream job.</p>
<p>Study the Diploma in Principles of Management and Leadership training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Diploma in Principles of Management and Leadership course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.</p>
<p>This Diploma in Principles of Management and Leadership course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Diploma in Principles of Management and Leadership course through a mixture of instructional video lessons and online study materials.</p>
<p>Receive online tutor support as you study the Diploma in Principles of Management and Leadership course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Diploma in Principles of Management and Leadership course completion.</p>
<p>Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Diploma in Principles of Management and Leadership course. The Diploma in Principles of Management and Leadership course is designed by industry experts and is tailored to help you learn new skills with ease.</p>
<p>The Diploma in Principles of Management and Leadership is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Diploma in Principles of Management and Leadership when it suits you. Access the Diploma in Principles of Management and Leadership course modules from any internet-enabled device, including computers, tablets, and smartphones.</p>
<p>The Diploma in Principles of Management and Leadership course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Diploma in Principles of Management and Leadership now and start learning instantly!</p>
<h3><b>What You Get Out Of Studying Diploma in Principles of Management and Leadership With Janets:</b></h3>
<ul>
<li>Receive a digital Certificate upon successful completion of the Diploma in Principles of Management and Leadership course</li>
<li>Get taught by experienced, professional instructors</li>
<li>Study at a time and pace that suits your learning style</li>
<li>Get instant feedback on assessments</li>
<li>24/7 help and advice via email or live chat</li>
<li>Get full tutor support on weekdays (Monday to Friday)</li>
</ul>
<h3><b>Description: </b></h3>
<p>The Diploma in Principles of Management and Leadership training course is delivered through Janets' online learning platform. Access the Diploma in Principles of Management and Leadership content from any internet-enabled device whenever or wherever you want to. The Diploma in Principles of Management and Leadership course has no formal teaching deadlines, meaning you are free to complete the course at your own pace.</p>
<h3><b>Certification</b></h3>
<p>All students who successfully complete the Diploma in Principles of Management and Leadership course can instantly download their digital certificate. You can also purchase a hard copy of the Diploma in Principles of Management and Leadership course certificate, which will be delivered by post for £9.99.</p>
<h3><b>Who Is This Course For:</b></h3>
<p>The Diploma in Principles of Management and Leadership is ideal for those who already work in this sector or are an aspiring professional. This Diploma in Principles of Management and Leadership course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</p>
<h3><b>Requirements:</b></h3>
<p>The Diploma in Principles of Management and Leadership is open to all students and has no formal entry requirements. To study the Diploma in Principles of Management and Leadership course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</p>
<h3><b>Career Path:</b></h3>
<p>The Diploma in Principles of Management and Leadership is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Diploma in Principles of Management and Leadership and gain an industry-recognised qualification that will help you excel in finding your ideal job.</p><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Leadership and Organisational Management - Updated Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Understanding Management and Leadership</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Leadership Theories</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Improving Management and Leadership Performance</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: High Performance Teams</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Motivating Employees</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Business Process Management</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Negotiation Techniques</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Managing Meetings and Giving Feedback</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Managing Change</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: Time Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15: Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 16: Emotional Intelligence in Leadership</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 17: Managing Conflict</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 18: Dealing with Office Politics</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 19: Risk Management</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 20: Corporate Responsibility and Ethics</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Leadership and Organisational Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Leadership and Organisational Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Diploma in Education & Training (DET)

Diploma for School Business Leaders (DSBM)

Diploma in Management Studies (DMS)

Trainers Course

Diploma in Professional Studies (DPS)

Institute of Leadership & Management (ILM)

Diploma in Principles of Management and Leadership

General Admission

<p>ð Unlock Your Leadership Potential with 'Leadership Excellence: A Comprehensive Approach' Course! ð</p><p> </p><p>Are you ready to elevate your leadership skills and make a substantial impact in your professional journey? Look no further than our exclusive online course, 'Leadership Excellence: A Comprehensive Approach.' Designed for aspiring leaders and seasoned professionals alike, this comprehensive course offers a transformative learning experience to unleash your true leadership potential.</p><p>ð Module 1: Introduction - Lay the Foundation for Exceptional Leadership In this foundational module, embark on a transformative journey as we delve into the core principles of effective leadership. Understand the significance of strong leadership and explore the qualities that differentiate exceptional leaders from the rest. Gain insights into self-assessment techniques to identify your leadership style and strengths, setting the stage for your leadership evolution.</p><p>ð Module 2: Leadership Tactics and Strategies - Master the Art of Effective Leadership Dive deep into the tactical realm of leadership with Module 2. Explore a wide array of proven strategies, tools, and techniques employed by successful leaders worldwide. Learn how to navigate complex challenges, inspire teams, foster a culture of collaboration, and drive meaningful change within your organization. From communication strategies to decision-making frameworks, this module equips you with practical skills essential for effective leadership in any scenario.</p><p>ð Module 3: Conclusion - Propel Your Leadership Journey to New Heights As you reach the conclusion of this empowering course, synthesize all your learnings and insights gained throughout the modules. Discover how to apply these newfound leadership strategies in real-world situations and refine your action plan for continued growth. Craft your personal leadership roadmap to implement actionable steps, ensuring you leave the course empowered to lead with confidence and excellence.</p><p> </p><p>Why Choose 'Leadership Excellence: A Comprehensive Approach' Course? ï¸ Expertly crafted curriculum by industry-leading professionals ï¸ Engaging and interactive learning materials including videos, case studies, and quizzes ï¸ Flexible learning at your own pace and convenience ï¸ Practical insights and tools applicable across diverse industries ï¸ Access to a vibrant community of like-minded individuals and networking opportunities</p><p>Don't miss this opportunity to transform into a dynamic, influential leader! Enroll in 'Leadership Excellence: A Comprehensive Approach' today and take the first step towards unlocking your leadership potential. Start your journey to becoming an impactful and revered leader in your field!</p><p>Sign up now and embark on your path to leadership excellence! ðâ¨</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
INTRODUCTION</h4><div><div><ul><li><div>
<span></span><h5>
Characteristics of Great Leaders - Introduction</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
LEADERSHIP TACTICS AND STRATEGIES</h4><div><div><ul><li><div>
<span></span><h5>
Honesty, Coaching &amp; The Mission</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Empathy, Togetherness &amp; Feedback</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Change, Authenticity &amp; Enablement</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Perspective, Empowerment &amp; Emotional Intelligence</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
CONCLUSION</h4><div><div><ul><li><div>
<span></span><h5>
My Favourite Tips &amp; Bonus!</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Leadership Excellence: A Comprehensive Approach

<div><div><div><div><div><div><div><div><div><div><div><div><p>ð Unlock Your Leadership Potential: Overcome Limiting Behaviors! ð</p><p> </p><p>Are you ready to take charge of your leadership journey? Introducing 'Unleashing Your Leadership Potential: Overcoming Limiting Behaviors,' a transformative online course designed to elevate your leadership skills and propel you towards unparalleled success.</p><p>MODULE 1: Ever Met This Guy Identify the barriers holding you back from achieving your full potential. Learn to recognize common behaviors that hinder effective leadership and discover strategies to break free from these limitations.</p><p>MODULE 2: Start Doing Empower yourself with actionable steps to initiate positive change. Dive into proactive approaches that enable you to take the lead and cultivate a thriving environment within your team or organization.</p><p>MODULE 3: Stop Doing Uncover the power of letting go. Explore detrimental habits that impede your progress as a leader and acquire practical techniques to shed these behaviors, allowing your authentic leadership qualities to shine through.</p><p>MODULE 4: Throwing Grenades - Giving Feedback Master the art of providing constructive feedback. Gain insights into delivering feedback effectively without creating conflict, fostering a culture of growth and development within your team.</p><p>MODULE 5: Using Your Legs - Receiving Feedback Learn to embrace feedback as a catalyst for personal and professional growth. Discover how to receive feedback gracefully, leveraging it as a tool to enhance your leadership skills and performance.</p><p>MODULE 6: This Is Your Brain On New Habits Delve into the neuroscience behind habit formation. Harness the power of your brain to develop and sustain new habits that will elevate your leadership abilities, enabling lasting positive change.</p><p> </p><p>ð Join us on this transformative journey and unlock the leader within you! ð</p><p> </p><p>Enroll now and gain access to expert-led modules, practical exercises, and a supportive community dedicated to your growth. Don't let limiting behaviors hold you back-embrace your potential and become the influential leader you're meant to be!</p><p>Sign up today and take the first step towards becoming a more impactful and empowered leader!</p></div></div></div><div><div><p> </p><div></div><div></div></div></div></div></div></div></div></div></div></div></div></div><div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
LEADERSHIP BEHAVIORS</h4><div><div><ul><li><div>
<span></span><h5>
Ever Met This Guy</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Start Doing</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Stop Doing</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Throwing Grenades- Giving Feedback</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Using Your Legs- Receiving Feedback</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
This Is Your Brain On New Habits</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
CONCLUSION</h4><div><div><ul><li><div>
<span></span><h5>
What To Do Next</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Unleashing Your Leadership Potential: Overcoming Limiting Behaviors

<p>ð Elevate Your Career with Our Exclusive <strong>Business Management Training</strong> Course! ð</p><p>Are you ready to take your career to new heights and become a master in the world of business management? Look no further! Introducing our comprehensive online course: Business Management Training - Your Gateway to Success!</p><p> </p><p><strong>ð Why Choose Our Course?</strong></p><p>â <strong>Expert Guidance:</strong> Learn from industry veterans and seasoned professionals who have successfully navigated the complex landscape of business management.</p><p>â <strong>Comprehensive Curriculum:</strong> Our meticulously crafted modules cover everything from strategic planning and organizational development to effective leadership and decision-making.</p><p>â <strong>Practical Insights:</strong> Gain real-world insights with case studies, simulations, and interactive exercises that bridge the gap between theory and application.</p><p>â <strong>Flexibility and Convenience:</strong> Access our course from anywhere, anytime! Whether you're a busy professional or a student, our online platform allows you to learn at your own pace.</p><p>â <strong>Lifetime Access:</strong> Once enrolled, enjoy lifetime access to course materials, updates, and an exclusive community of like-minded learners.</p><p> </p><p>ð <strong>What You Will Learn:</strong></p><ol><li><strong>Strategic Planning:</strong> Craft and implement effective business strategies to drive success.</li><li><strong>Leadership Excellence:</strong> Develop the skills needed to inspire and lead high-performing teams.</li><li><strong>Financial Management:</strong> Master the art of budgeting, forecasting, and financial decision-making.</li><li><strong>Effective Communication:</strong> Hone your communication skills to convey ideas with impact and influence.</li><li><strong>Organizational Development:</strong> Understand how to build and sustain a thriving organizational culture.</li></ol><p> </p><p>ð <strong>Who Should Enroll?</strong></p><ul><li>Aspiring Managers and Leaders</li><li>Entrepreneurs and Small Business Owners</li><li>Professionals Seeking Career Advancement</li><li>Students Pursuing Business Studies</li></ul><p> </p><p>ð¡ <strong>Invest in Your Future!</strong></p><p>Don't miss this opportunity to invest in yourself and unlock the doors to limitless career possibilities. Enroll in our Business Management Training course today and start your journey towards professional excellence!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1-Introduction to Business Management</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Business Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2- Operations Management</h4><div><div><ul><li><div>
<span></span><h5>
Operations Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3-Performance Management</h4><div><div><ul><li><div>
<span></span><h5>
Performance Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4-Strategic Analysis and Product Scope</h4><div><div><ul><li><div>
<span></span><h5>
Strategic Analysis and Product Scope</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Business Development and Succession</h4><div><div><ul><li><div>
<span></span><h5>
Business Development and Succession</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6-Developing Personal Skills</h4><div><div><ul><li><div>
<span></span><h5>
Developing Personal Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7-Business Planning</h4><div><div><ul><li><div>
<span></span><h5>
Business Planning</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Business Management Training

<p>ð Discover the Path to Workplace Wellness and Stress Reduction! ð</p><p> </p><p>Welcome to our transformative online course: 'Workplace Wellness and Stress Reduction Program.' Are you ready to reclaim balance, enhance productivity, and foster a more fulfilling work-life? This course is your guide to achieving just that!</p><p> </p><p>ð <strong>MODULE 01: Introduction</strong> Get started on your wellness journey as we lay the foundation for understanding the significance of workplace wellness and stress reduction.</p><p>ð <strong>MODULE 02: Calling Forward Your True Self to Lead</strong> Unlock your potential by tapping into your authentic self, empowering you to lead with confidence and purpose.</p><p>ð <strong>MODULE 03: Becoming Aware of Your Blind Spots (FEARS)</strong> Identify and address the blind spots that hinder your growth and success, focusing on overcoming fears that impede progress.</p><p>ðª <strong>MODULE 04: Preparing Your Body to Reduce Stress</strong> Explore techniques and practices to equip your body physically and mentally, fostering resilience against stressors.</p><p>ð» <strong>MODULE 05: Taking Care of Your Blind Spots (FEARS)</strong> Dive deeper into strategies tailored to address and overcome your specific fears, promoting personal and professional growth.</p><p>ð¯ <strong>MODULE 06: Blueprint to Manage Your Work Stress - Putting it All Together</strong> Construct a comprehensive blueprint to effectively manage work-related stress, synthesizing the knowledge gained throughout the course.</p><p> </p><p>ð <strong>What You'll Gain:</strong></p><ul><li>Strategies to mitigate stress in the workplace</li><li>Techniques to enhance self-awareness and authenticity in leadership</li><li>Methods to identify and overcome personal blind spots and fears</li><li>Practical tools for physical and mental well-being</li><li>A personalized blueprint to manage work stress effectively</li></ul><p> </p><p>ð <strong>Why Choose Us?</strong></p><ul><li>Expert-led curriculum designed by industry professionals</li><li>Actionable and practical modules for immediate implementation</li><li>Engaging exercises, assessments, and resources for comprehensive learning</li><li>Flexible learning schedule to suit your pace and commitments</li><li>Supportive community for shared experiences and growth</li></ul><p> </p><p>ð <strong>Who Is This Course For?</strong> This course is perfect for professionals seeking to thrive in their careers while prioritizing their well-being. Whether you're a team leader, entrepreneur, or employee, this program equips you with invaluable skills for success and fulfillment.</p><p>Don't let stress hold you back from achieving your true potential! Enroll now and embark on a journey towards workplace wellness, empowered leadership, and a more fulfilling work life. Start your transformation today!</p><p>ð Join our Workplace Wellness and Stress Reduction Program and take charge of your well-being and success! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 01: Introduction</h4><div><div><ul><li><div>
<span></span><h5>
Introduction</h5></div><div>
<span>
09:03													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 02: Calling Forward Your True Self to Lead</h4><div><div><ul><li><div>
<span></span><h5>
Calling Forward Your True Self to Leadx</h5></div><div>
<span>
23:41													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 03: Becoming Aware of Your Blind Spots (FEARS)</h4><div><div><ul><li><div>
<span></span><h5>
Becoming Aware of Your Blind Spots (FEARS)</h5></div><div>
<span>
15:41													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 04: Preparing Your Body to Reduce Stress</h4><div><div><ul><li><div>
<span></span><h5>
Preparing Your Body to Reduce Stress</h5></div><div>
<span>
22:03													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 05: Taking Care of Your Blind Spots (FEARS)</h4><div><div><ul><li><div>
<span></span><h5>
Taking Care of Your Blind Spots (FEARS)</h5></div><div>
<span>
37:17													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 06: Blueprint to Manage Your Work Stress - Putting it All Together</h4><div><div><ul><li><div>
<span></span><h5>
Blueprint to Manage Your Work Stress - Putting it All Together</h5></div><div>
<span>
21:18													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Workplace Wellness and Stress Reduction Program

<p>ð Unlock the Power of Appreciation with 'Appreciation Mastery' ð</p><p>Are you ready to transform your life and relationships by mastering the art of appreciation? Welcome to 'Appreciation Mastery,' the online course that will revolutionize the way you perceive, connect, and thrive in both personal and professional spheres.</p><p> </p><p>ð <strong>Why Appreciation Mastery?</strong></p><p>In a world that often moves at a hectic pace, taking a moment to appreciate the beauty around us, the efforts of others, and our own accomplishments can be a game-changer. This course is not just about saying thank you; it's about cultivating a mindset of gratitude and unlocking the incredible benefits it brings.</p><p> </p><p>ð <strong>What You'll Gain:</strong></p><ol><li><strong>Deepen Relationships:</strong> Learn how to express genuine appreciation and strengthen your connections with friends, family, and colleagues. Discover the secrets to fostering positive and supportive environments.</li><li><strong>Boost Well-being:</strong> Gratitude has been proven to enhance mental and emotional well-being. Discover daily practices that will bring more joy, fulfillment, and resilience into your life.</li><li><strong>Professional Success:</strong> In the workplace, appreciation is a powerful tool. Explore strategies to create a culture of gratitude, leading to increased productivity, employee satisfaction, and overall success.</li><li><strong>Self-Discovery:</strong> Uncover the transformative effects of appreciating your own journey. Develop self-love and confidence as you recognize and celebrate your unique qualities.</li></ol><p> </p><p>ð¥ <strong>Course Highlights:</strong></p><ul><li><strong>Interactive Modules:</strong> Engage with dynamic lessons, practical exercises, and thought-provoking discussions.</li><li><strong>Expert Guidance:</strong> Benefit from insights shared by seasoned professionals and thought leaders in the fields of psychology, leadership, and personal development.</li><li><strong>Community Support:</strong> Connect with a global community of like-minded individuals on the same journey, sharing experiences and celebrating wins together.</li><li><strong>Lifetime Access:</strong> Enjoy unlimited access to the course material, allowing you to revisit and reinforce your newfound skills whenever you need.</li></ul><p> </p><p>ð <strong>Your Time to Shine Begins Now!</strong></p><p>Don't miss the opportunity to transform your life through the power of appreciation. Join 'Appreciation Mastery' and embark on a journey of personal growth, meaningful connections, and a brighter, more fulfilling future.</p><p> </p><p>ð Enroll today and start your journey toward a life of gratitude and abundance! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Gratitude Lifestyle</h4><div><div><ul><li><div>
<span></span><h5>
Adding Gratitude Into Your Life</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
An Overview Of Gratitude Practice</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
What Does Gratitude Really Mean</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Psychological Benefits Of Gratitude</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Gratitudes Physical Effects</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Social Benefits Of Gratitude</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Work-Related Benefits Of Gratitude</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Gratitude Changes Your Life</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Best Ways To Practice Gratitude</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Feeling Gratitude</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
How To Practice Gratitude Daily</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Final Thoughts &amp; Tips</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Appreciation Mastery

Learning & Development

Business Leadership

Leadership Skills

Manager Training

Management Skills

Leadership & Management

<p><strong>Unlock Your Entrepreneurial Potential with Entrepreneurship 101!</strong></p><p>Are you ready to embark on an exhilarating journey into the world of entrepreneurship? ð Welcome to Entrepreneurship 101, your gateway to unleashing your innovative spirit, building successful ventures, and shaping the future of business!</p><h3></h3><h3>What is Entrepreneurship 101?</h3><p>Entrepreneurship 101 is more than just a course; it's your roadmap to mastering the art and science of entrepreneurship. ð Whether you're a budding entrepreneur with a groundbreaking idea or a seasoned professional looking to enhance your business acumen, this course provides you with the tools, strategies, and mindset needed to thrive in today's dynamic business landscape.</p><h3></h3><h3>Why Choose Entrepreneurship 101?</h3><h4>1. Learn from Industry Experts:</h4><p>Gain invaluable insights from seasoned entrepreneurs, industry leaders, and business experts who have navigated the highs and lows of entrepreneurship. ð¡ Benefit from their firsthand experiences, success stories, and lessons learned along the way.</p><h4>2. Practical Knowledge and Skills:</h4><p>Entrepreneurship 101 goes beyond theory, offering practical knowledge and hands-on skills that you can apply immediately to your entrepreneurial endeavors. From business planning and financial management to marketing strategies and customer acquisition, you'll acquire a comprehensive skill set essential for entrepreneurial success.</p><h4>3. Foster Creativity and Innovation:</h4><p>Explore the power of creativity and innovation as catalysts for entrepreneurial growth and success. ð¡ Discover how to identify opportunities, think outside the box, and transform innovative ideas into viable business ventures that disrupt industries and drive change.</p><h4>4. Build a Robust Network:</h4><p>Connect with like-minded entrepreneurs, mentors, and industry professionals within our vibrant community. ð¤ Forge valuable relationships, collaborate on projects, and leverage your network for support, guidance, and potential partnerships.</p><h4>5. Gain Confidence and Resilience:</h4><p>Develop the confidence and resilience needed to overcome challenges, adapt to change, and persevere in the face of adversity. ðª Entrepreneurship 101 equips you with the mindset and mindset and resilience to navigate the unpredictable terrain of entrepreneurship with courage and determination.</p><h3></h3><h3>Who is this for?</h3><p>Entrepreneurship 101 is designed for aspiring entrepreneurs, business owners, professionals, students, and anyone with a passion for innovation and a desire to make a meaningful impact in the world of business. Whether you're launching a startup, expanding an existing venture, or exploring new opportunities, this course provides the guidance and support you need to turn your entrepreneurial dreams into reality.</p><h3></h3><h3>Career Path</h3><p>Upon completing Entrepreneurship 101, you'll be equipped with the knowledge, skills, and confidence to pursue various career paths and opportunities, including:</p><ul><li><strong>Entrepreneurship</strong>: Launch your own startup, venture, or business venture and bring your innovative ideas to life.</li><li><strong>Business Management</strong>: Explore career opportunities in business management, leadership, and strategic planning across industries.</li><li><strong>Consulting</strong>: Offer consulting services to startups, small businesses, and organizations seeking expert guidance and advice.</li><li><strong>Venture Capital and Investment</strong>: Pursue opportunities in venture capital, angel investing, and startup funding as an investor or financial advisor.</li><li><strong>Social Entrepreneurship</strong>: Drive positive social change and impact through entrepreneurship by addressing pressing social, environmental, and economic challenges.</li></ul><h3></h3><h3>Frequently Asked Questions (FAQ)</h3><h4>Q: Is Entrepreneurship 101 suitable for beginners?</h4><p>A: Yes! Entrepreneurship 101 is designed to accommodate participants at all levels, from beginners with little to no prior experience in entrepreneurship to seasoned professionals looking to enhance their skills and knowledge.</p><h4>Q: What is the duration of the course?</h4><p>A: The duration of Entrepreneurship 101 may vary depending on the format and structure of the course. Typically, it ranges from several weeks to a few months, allowing participants to delve deep into the subject matter and engage in practical exercises and projects.</p><h4>Q: Can I access course materials online?</h4><p>A: Yes! Many versions of Entrepreneurship 101 offer online access to course materials, lectures, resources, and interactive discussions, allowing participants to learn at their own pace and convenience from anywhere in the world.</p><h4>Q: Will I receive a certificate upon completion?</h4><p>A: Yes! Participants who successfully complete Entrepreneurship 101 will receive a certificate of completion, acknowledging their commitment to advancing their entrepreneurial skills and knowledge.</p><h4>Q: How much does the course cost?</h4><p>A: The cost of Entrepreneurship 101 may vary depending on the institution, format, and additional features included in the course. Some institutions offer scholarships, discounts, or financial assistance programs to eligible participants.</p><h4>Q: What support is available during the course?</h4><p>A: Throughout Entrepreneurship 101, participants have access to dedicated instructors, mentors, and support staff who provide guidance, feedback, and assistance as needed. Additionally, participants can engage with peers, join discussion forums, and attend live Q&amp;A sessions to enhance their learning experience.</p><h3></h3><h3>Unlock Your Entrepreneurial Potential Today!</h3><p>Are you ready to embark on a transformative journey into the exciting world of entrepreneurship? Join us for Entrepreneurship 101 and take the first step towards realizing your entrepreneurial dreams! Enroll now and let's embark on this exhilarating adventure together! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Entrepreneurship 101.</h4><div><div><ul><li><div>
<span></span><h5>
Entrepreneurship 101.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Business Planning and Product Development.</h4><div><div><ul><li><div>
<span></span><h5>
Business Planning and Product Development.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Business Development and Marketing Strategies.</h4><div><div><ul><li><div>
<span></span><h5>
Business Development and Marketing Strategies.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Customer Experience and Financial Management.</h4><div><div><ul><li><div>
<span></span><h5>
Customer Experience and Financial Management.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Operations Management and Compliance.</h4><div><div><ul><li><div>
<span></span><h5>
Operations Management and Compliance.</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Entrepreneurship 101

<p>ð Elevate Your Online Presence with 'Online Presence Pinnacle: Marketing Excellence Course' ð</p><p>Are you ready to transform your digital footprint and skyrocket your business to new heights? Welcome to the ultimate marketing mastery journey - the 'Online Presence Pinnacle' course! Unleash the power of cutting-edge strategies and propel your brand to success with our comprehensive curriculum designed for marketing excellence.</p><p> </p><p>ð¥ <strong>Module 1: Funnel Building For Massive Profits</strong> Unlock the secrets to creating high-converting sales funnels that turn prospects into customers. Learn how to optimize every step of the customer journey and maximize your profits.</p><p>ð <strong>Module 2: Lead Generation, Traffic &amp; List Building</strong> Discover the art of generating quality leads, driving targeted traffic, and building a responsive email list. Master the techniques that will keep your pipeline flowing with potential customers.</p><p>ð <strong>Module 3: LinkedIn Advertising</strong> Harness the power of the world's largest professional network. Learn how to leverage LinkedIn advertising to reach your ideal audience, establish thought leadership, and drive business growth.</p><p>ð¯ <strong>Module 4: How To Do Banner Advertising</strong> Dive into the world of visual storytelling. Uncover the secrets of creating compelling banner ads that capture attention, communicate your message effectively, and drive results.</p><p>ð¦ <strong>Module 5: Twitter Ads For Fun &amp; Profit</strong> Turn tweets into treasure with our Twitter Ads module. Explore innovative strategies to promote your brand on one of the fastest-moving platforms and watch your ROI soar.</p><p>ð° <strong>Module 6: Make Profits With Facebook Ads</strong> Master the art and science of Facebook advertising. From audience targeting to ad creatives, learn the strategies that will not only increase your brand visibility but also boost your bottom line.</p><p>ð <strong>Module 7: Search Ads - For Massive Profits</strong> Navigate the complex world of search engine advertising. Optimize your campaigns for maximum visibility, drive targeted traffic, and watch your profits skyrocket through strategic search ads.</p><p> </p><p>ð <strong>Why Choose Online Presence Pinnacle?</strong> â¨ Expertly crafted curriculum by industry professionals â¨ Practical, hands-on lessons for real-world application â¨ In-depth insights into the latest marketing trends â¨ Interactive community for networking and support â¨ Lifetime access to course materials and updates</p><p> </p><p>ð Don't miss this opportunity to revolutionize your online presence and elevate your marketing game! Enroll in 'Online Presence Pinnacle: Marketing Excellence Course' today and embark on a journey towards digital success.</p><p>ð Limited slots available. Secure your spot now and transform your online presence! ð</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Funnel Building For Massive Profits</h4><div><div><ul><li><div>
<span></span><h5>
Intro To Funnel Building</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Funnel Building - Part 1</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Funnel Building - Part 2</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Funnel Building - Part 3</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Lead Generation, Traffic &amp; List Building</h4><div><div><ul><li><div>
<span></span><h5>
Intro To Lead Generation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Lead Gen - Lead Magnets</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Lead Gen - Landing Pages</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Lead Gen - Getting Traffic</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
LinkedIn Advertising</h4><div><div><ul><li><div>
<span></span><h5>
Intro To LinkedIn Advertising</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
LinkedIn Ads - Campaign Manager</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
LinkedIn Ads - Creating ADS That SELL</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
LinkedIn Ads - Creating ADS That SELL - Part 2</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
How To Do Banner Advertising</h4><div><div><ul><li><div>
<span></span><h5>
Intro To Banner Advertising</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Banner Ads - Designing The Ad</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Banner Ads - Ad Campaign Goals</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Banner Ads - Setting Uo &amp; Running Campaigns</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Twitter Ads For Fun &amp; Profit</h4><div><div><ul><li><div>
<span></span><h5>
Intro To Twitter TimeLine Ads</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Twitter Ads - Canpaign Objects &amp; Details</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Twitter Ads - Ad Groups &amp; Targeting</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Twitter Ads - Creating The Ad &amp; Launching</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Make Profits With Facebook Ads</h4><div><div><ul><li><div>
<span></span><h5>
Intro To Facebook Newsfeed Ads</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Facebook Ads - Marketing Objectives</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Facebook Ads - Ad Targeting &amp; Budgeting</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Facebook Ads - Creating The Ad</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Search Ads - For Massive Profits</h4><div><div><ul><li><div>
<span></span><h5>
Intro To Search Ads</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Search Ads - Marketing Objectives</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Search Ads - Ad Groups &amp; Keywords</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Search Ads - Creating &amp; Monitoring Ads</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Online Presence Pinnacle: Marketing Excellence Course

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					<div><p>For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows an employee to interact directly with customers and give them the best support possible. Remarkable customer service is a competitive advantage and it is the key player in the game of customer retention.<br />Gratifying customer support and good products service can help to create the type of brand loyalty that increases revenue for your company. Become a Master in the art of quality Customer Service and solve complains of customers in a beneficial manner and deliver service beyond your customers' expectations can help your career take you far!</p><p>Please Note, there is no Assessment available with this Customer Service Training course. Learners can order the Course Completion Certificate right after completing the Customer Service Training course.</p></div>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
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										<span>You will receive a completion certificate upon completing the course.</span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
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										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
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			<h2> <b>Requirements</b></h2>		</div>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to a computer or digital device with internet connectivity.</span>
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		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
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<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Six Critical Elements	</strong></td>
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					<td>▶</td>
					<td>Six Critical Elements</td><td><span>🕐 00:29:00</span></td>
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					<td colspan="4"><strong>Module 2: Understanding Leadership and  Five Practices of Leadership</strong></td>
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					<td>▶</td>
					<td>Understanding Leadership and Five Practices of Leadership</td><td><span>🕐 00:22:00</span></td>
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				</tbody></table></div>

			</div>
		                        </div>

Skill Up

For customer satisfaction providing the best support and showing you satisfying effort is customer service. The process allows

Customer Service Training

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

ILM Level 3 Award in Leadership and Management

Online Course

Classroom Course

<p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);">This course has been designed and approved by the ILM (Institute of Leadership and Management). The recognition from the ILM means delegates receive an ILM Recognised Certificate from the ILM upon successful completion of the course.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">All of our ILM Programmes are provided in partnership with&nbsp;<a href="https://www.thebcfgroup.co.uk/interpersonal/train-the-trainer.php" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);">The BCF Group</a>, which is the ILM Approved Centre we deliver under.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(17, 86, 166);">Venue Details</h3><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Nottingham</h5><p style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">The BCF Group Ltd, 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG</p><img src="https://www.dicksontraining.com/images/wheelchair-icon.jpg" alt="" width="20" height="20" border="0" style="color: rgb(125, 125, 125); cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);" fr-original-class="fr-draggable"><span style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);">&nbsp;Suitable for Wheelchairs</span><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><img src="https://www.dicksontraining.com/images/venue-pics/nottingham.png" alt="" width="150" height="96" border="0" style="color: rgb(125, 125, 125); cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);" fr-original-class="fr-draggable"><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">All Nottingham courses are held at the head office of The BCF Group. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful on-site free car parking is also available.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">In-House Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><img src="https://www.dicksontraining.com/images/group1a.png" alt="In-House Training Courses" title="In-House Training Courses" width="327" height="219" border="0" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Train The Trainer course has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course syllabus is flexible and can be tailored to the specific requirements of your organisation and industry.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you would like to discuss how we can tailor this Train The Trainer course for you and/or run it at your premises, please contact us.</p></section></article><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><a name="Coursedates" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);"></a><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Classroom Course - Nottingham (NG12 4DG)</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;895 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strike fr-original-style="" style="box-sizing: border-box;">16-17 April 2024</strike>&nbsp;- COURSE FULL</li><li fr-original-style="" style="box-sizing: border-box;">29-30 April 2024</li><li fr-original-style="" style="box-sizing: border-box;">18-19 June 2024</li><li fr-original-style="" style="box-sizing: border-box;">15-16 August 2024</li><li fr-original-style="" style="box-sizing: border-box;">14-15 October 2024</li><li fr-original-style="" style="box-sizing: border-box;">03-04 December 2024</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Classroom Course - Reading (RG41 5QS)</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;895 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">05-06 March 2024</li><li fr-original-style="" style="box-sizing: border-box;">25-26 June 2024</li><li fr-original-style="" style="box-sizing: border-box;">26-27 September 2024</li><li fr-original-style="" style="box-sizing: border-box;">05-06 December 2024</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Zoom&trade; Course</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;795 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">March 2024</strong>&nbsp;- 25th March (morning), 25th March (afternoon), 26th March (morning), 26th March (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">May 2024</strong>&nbsp;- 21st May (morning), 21st May (afternoon), 22nd May (morning), 22nd May (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">July 2024</strong>&nbsp;- 18th July (morning), 18th July (afternoon), 19th July (morning), 19th July (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">September 2024</strong>&nbsp;- 18th September (morning), 18th September (afternoon), 19th September (morning), 19th September (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">November 2024</strong>&nbsp;- 13th November (morning), 13th November (afternoon), 14th November (morning), 14th November (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">January 2025</strong>&nbsp;- 21st January (morning), 21st January (afternoon), 22nd January (morning), 22nd January (afternoon)</li></ul></section></article><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><br fr-original-style="" style="box-sizing: border-box;"></article></section></section>

Train The Trainer Course

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to <span data-sheets-root="1" data-sheets-value='{"1":2,"2":"Leadership And Strategic Direction For Managers And Leaders"}' data-sheets-userformat='{"2":961,"3":{"1":0},"9":1,"10":1,"11":4,"12":0}' id="isPasted" fr-original-style="" style="box-sizing: border-box;">Leadership And Strategic Direction For Managers And Leaders</span>. In this course, you&#39;ll learn:<br fr-original-style="" style="box-sizing: border-box;"></span></b></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Strategic Direction and Leadership:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of strategic direction principles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Importance of leadership in achieving organizational goals</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Alignment of leadership with strategic vision</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Different Leadership Theories and Styles:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Examination of prominent leadership theories</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analysis of various leadership styles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Application of diverse leadership approaches in different contexts</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Leadership Skills and Competencies:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identification and development of key leadership skills</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhancing decision-making and problem-solving abilities</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building effective communication and interpersonal skills</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Leadership and Emotional Intelligence:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the role of emotional intelligence in leadership</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies to cultivate emotional intelligence</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Application of emotional intelligence in leadership scenarios</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Collaborative Work: A Leader&rsquo;s Role:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Fostering collaboration within teams and across departments</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Effective communication in collaborative environments</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The leader&#39;s role in facilitating cooperation and innovation</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Motivating Employees:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploration of motivation theories</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Techniques for motivating individuals and teams</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Creating a positive and productive work culture</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Talent Management:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying and nurturing organizational talent</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies for talent acquisition and retention</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Development and succession planning for key roles</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Leadership and Succession Planning:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Importance of succession planning in leadership continuity</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Creating and implementing effective succession plans</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying and grooming future leaders within the organization</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Conflict Management Techniques:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the sources and types of conflict</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies for resolving conflicts in the workplace</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Developing conflict resolution skills as a leader</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Fundamentals of Negotiation Process:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to negotiation principles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Techniques for effective negotiation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Application of negotiation skills in leadership scenarios</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Strategic Innovation and Entrepreneurship:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Integrating innovation into strategic planning</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Fostering an entrepreneurial mindset within the organization</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Balancing risk and reward in strategic decision-making</li></ul></li></ol>

John Academy

Strategic Management

Emotional Intelligence (EQ)

Leadership Development

Organizational Development

Elevate your leadership skills with our comprehensive course on Leadership and Strategic Direction for Managers and Leaders. Explore diverse leadership theories, enhance emotional intelligence, and gain practical insights into talent management, conflict resolution, and negotiation strategies. Develop the essential competencies for effective leadership in today's dynamic business landscape. Enroll now for a transformative learning experience.

Leadership And Strategic Direction For Managers And Leaders

First Line Management Course

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The target audience for the DevOps Leader course are professionals including: Anyone starting or leading a DevOps cultural transformation program, Anyone interested in modern IT leadership and organizational change approaches, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, IT Directors, IT Managers, IT Team, Leaders, Lean Coaches, Practitioners, Product Owners, Scrum Masters, System Integrators, Tool Providers</p>Overview<p>The learning objectives for DOL include a practical understanding of:  - DevOps and time to market  - The business and IT perspectives  - Key differences between DevOps IT and traditional IT  - Planning and organizing  - Understanding performance and culture  - Measurement differences  - Designing a DevOps organization  - Focusing on what matters  - Ideas for organizing workflows  - Sharing information  - Defining meaningful metrics  - Value stream mapping  - The Spotify Squad model  - Managing culture change  - Popular tools and key practices  - Putting it all together</p><p>The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a cultural transformation requires new skills, innovative thinking, and transformational leadership. Leaders up, down and across the IT organization must align and collaborate to break down silos and evolve the organization.  The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping.</p>Prerequisites<p></p><ul><li>DevOps Foundation</li></ul><p></p></div><div id="course-pills-2"><h3>1 - DevOps and Time</h3> <ul> <li>What Is DevOps?</li> <li>Why Do DevOps</li> <li>Companies Doing DevOps</li> <li>The Magic Equation</li> </ul> <h3>2 - Key Differences Between DevOps IT and Traditional IT</h3> <ul> <li>What Sets DevOps IT apart from Traditional IT</li> <li>How DevOps IT is Organized Differently</li> <li>How to Perform to a Different Standard</li> <li>How to Use Different Measurements</li> </ul> <h3>3 - Becoming a DevOps organization</h3> <ul> <li>Transformational Leadership</li> <li>Redesigning An Organization for DevOps</li> <li>Design Principles</li> <li>Focus</li> <li>Work</li> <li>Information</li> <li>Metrics</li> </ul> <h3>4 - Value Stream Mapping</h3> <ul> <li>What is Value Stream Mapping?</li> <li>Why Do We Need to Use this Framework?</li> <li>Types of Maps</li> <li>How to Create a Value Stream Map?</li> <li>Types of Data to Collect</li> <li>How to Handle Exceptions</li> </ul> <h3>5 - Value Stream Mapping Exercise</h3> <h3>6 - Squad Organizational Model</h3> <ul> <li>Conway's Law</li> <li>The Problem with Silos</li> <li>Spotify?s Squad Organization Model (Structure, Roles)</li> <li>Squads</li> <li>Tribes</li> <li>Chapters</li> <li>Guilds</li> <li>How to Reorganize in Order to Move to this Model</li> </ul> <h3>7 - Managing Culture Change</h3> <ul> <li>What is Culture and How Does it Impact Performance?</li> <li>Types of IT Culture</li> <li>Cultural Traits of a DevOps Organization</li> <li>How to Manage Change</li> </ul> <h3>8 - Culture and its Impact on Performance</h3> <ul> <li>Types of IT Culture</li> <li>What is a DevOps Culture</li> <li>How To Manage Change</li> <li>The Three Phases Of Change</li> <li>Types of Changes That Need to be Implemented</li> </ul> <h3>9 - Popular DevOps Tools and Practices</h3> <ul> <li>DevOps Tools Periodic Table</li> <li>Top DevOps Tool Categories</li> <li>Common and Popular Practices</li> </ul> <h3>10 - Building a Business Case</h3> <h3>11 - Bringing it all Together</h3> <h3>12 - Additional Sources of Information</h3> <h3>13 - Exam Preparations</h3> <ul> <li>Exam Requirements, Question Weighting, and Terminology List</li> <li>Sample Exam Review</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans DevOps Leader (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the DevOps Leader (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

DevOps

Design & Technology Courses (DT)

Institute of Training & Occupational Learning (ITOL)

Professional Agile Leadership (PAL)

DevOps Leader (DOL)Â©

Birmingham

Telford

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Our Leadership and Management programmes are not just off-the-shelf solutions. They are tailor-made to fit your unique organisation and its specific needs and environment, ensuring every attendee&#39;s sense of relevance and personalisation.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">They include many aspects of our stand-alone workshops, so you can pick and mix the ingredients you want to effect the change you wish to see from the outcomes.&nbsp;</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">We thread your values into our programme to ensure they are inculcated through every workshop and into the minds of all attendees. This helps embed them into everyday thinking and ensures everyone knows why they are critical to your organisation&#39;s success.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">We extend a warm invitation to all Leaders and Managers, irrespective of their hierarchical position or role, to attend this programme. This inclusivity is a testament to our belief that everyone, from the executive team to the newly promoted Manager or Leader, plays a crucial role in your organisation&#39;s success by using the same principles when managing and leading their people.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Our workshops do not sugarcoat the truth. We say what we mean to ensure clarity and recognition of why the ingredients matter. We do not pick out individuals, we do not embarrass, and many discussions are conducted in groups of three. Those groups then come together to share their thoughts and opinions and learn from each other. This ensures that all voices are heard, all ideas considered, and all challenges shared and addressed as a committed organisation.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Accountability and responsibility feature in our sessions. Our facilitator is accountable and responsible for ensuring professionalism and honesty; we expect the same from all participants. You are investing in them; in return, they will invest with commitment, effort and diligence.</span></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">&ldquo;If you stop trying to please others and just do the right thing,</span></strong></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">with authenticity, transparency, and integrity,</span></strong></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">you will win the hearts and minds of those about you organically.&rdquo;</span></strong></p></section></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a name="Events" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">LENGTH</span></strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">7to 10 months (Usually one workshop per month).&nbsp;</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT PROGRAMME START</strong></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Let&#39;s chat and confirm a date.</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROGRAMME DELIVERY</strong></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">In Person only at your company or a venue (hotel, conference centre) of your choice.&nbsp;</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><hr style="color: rgb(33, 33, 33); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Suitability - Who should attend?</span></h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Who Should Attend and Why?</span></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - All those who lead or manage others and those who will be in the near future (the next 12 months) unless you already have an aspiring leaders programme.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - Most people interested in such a programme are reading this because they already know why it is critical. More often than not, you are trying to decide who to talk to about it.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Those who know people know how different we all are, how political shenanigans cause havoc with open and honest conversations, how people are too afraid to speak out, and how trust is desperately sought after but sadly not yet present. They also know that all this needs &#39;fixing.&#39; At LaPD Solutions, it&rsquo;s what we do.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Organisations that realise their most important resource is their people will also realise they must invest in them to ensure consistency, lived values, and behavioural excellence. <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Only</strong> then will they attain the best possible success and profit margin.</span></p></section></div><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div fr-original-style="" style="box-sizing: border-box;"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Programme Content (to be designed from your specific needs)</span></h2><section fr-original-style="" style="box-sizing: border-box;"><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is Emotional Intelligence (EI).&nbsp;</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">EI Self Assessment.&nbsp;</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Our Moccasin Approach&reg; and our EI Tree&reg;.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Models of Leadership and designing our perfect leader and manager.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Building &amp; Maintaining Trust.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">My Impact on Others.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is inclusive Leadership?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Equality, Equity, Diversity and Inclusion.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Bias and Unconscious bias.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Groups vs Teams and how they differ.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Delegation and our Delegation Matrix.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Saying &#39;No&#39;&hellip; (the right way).</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">The neuroscience behind decision-making.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Silo/Collaborative working - Approaching change.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is a failure, and why do we fear failure so much?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Organisational Culture, our Values.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Words versus actions!</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">A &#39;People Strategy&#39; - why have one?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Performance Management - design it.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">The Colleague Engagement Ladder.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Courageous conversations and how to manage them.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Boosting our self-confidence and self-esteem.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Psychological safety; emotional security/safety &ndash; ES2</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119);">See an example of one of our programmes by </span><a href="https://www.lapd.solutions/example-ei-based-leadership-and-management-programmes.html" target="_blank" rel="noopener noreferrer" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="caret-color: rgb(71, 85, 119); color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119); color: rgb(44, 130, 201);">clicking here</span></a><span style="caret-color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119);">.</span></div></section></div><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"> </span></h2><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Programme delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</span></p></section></div></div></div></div></div></div></div></div>

Our Leadership and Management programmes are not just off-the-shelf solutions. They are tailor-made to fit your unique organisation and its specific needs and environment, ensuring every attendee's sense of relevance and personalisation.
They include many aspects of our stand-alone workshops, so you can pick and mix the ingredients you want to effect the change you wish to see from the outcomes. 
We thread your values into our programme to ensure they are inculcated through every workshop and into the minds of all attendees. This helps embed them into everyday thinking and ensures everyone knows why they are critical to your organisation's success.
We extend a warm invitation to all Leaders and Managers, irrespective of their hierarchical position or role, to attend this programme. This inclusivity is a testament to our belief that everyone, from the executive team to the newly promoted Manager or Leader, plays a crucial role in your organisation's success by using the same principles when managing and leading their people.
Our workshops do not sugarcoat the truth. We say what we mean to ensure clarity and recognition of why the ingredients matter. We do not pick out individuals, we do not embarrass, and many discussions are conducted in groups of three. Those groups then come together to share their thoughts and opinions and learn from each other. This ensures that all voices are heard, all ideas considered, and all challenges shared and addressed as a committed organisation.
Accountability and responsibility feature in our sessions. Our facilitator is accountable and responsible for ensuring professionalism and honesty; we expect the same from all participants. You are investing in them; in return, they will invest with commitment, effort and diligence.
“If you stop trying to please others and just do the right thing,
with authenticity, transparency, and integrity,
you will win the hearts and minds of those about you organically.”




LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - All those who lead or manage others and those who will be in the near future (the next 12 months) unless you already have an aspiring leaders programme.
Why? - Most people interested in such a programme are reading this because they already know why it is critical. More often than not, you are trying to decide who to talk to about it.
Those who know people know how different we all are, how political shenanigans cause havoc with open and honest conversations, how people are too afraid to speak out, and how trust is desperately sought after but sadly not yet present. They also know that all this needs 'fixing.' At LaPD Solutions, it’s what we do.
Organisations that realise their most important resource is their people will also realise they must invest in them to ensure consistency, lived values, and behavioural excellence. Only then will they attain the best possible success and profit margin.
Programme Content (to be designed from your specific needs)
What is Emotional Intelligence (EI).
EI Self Assessment.
Our Moccasin Approach® and our EI Tree®.
Models of Leadership and designing our perfect leader and manager.
Building & Maintaining Trust.
My Impact on Others.
What is inclusive Leadership?
Equality, Equity, Diversity and Inclusion.
Bias and Unconscious bias.
Groups vs Teams and how they differ.
Delegation and our Delegation Matrix.
Saying 'No'… (the right way).
The neuroscience behind decision-making.
Silo/Collaborative working - Approaching change.
What is a failure, and why do we fear failure so much?
Organisational Culture, our Values.
Words versus actions!
A 'People Strategy' - why have one?
Performance Management - design it.
The Colleague Engagement Ladder.
Courageous conversations and how to manage them.
Boosting our self-confidence and self-esteem.
Psychological safety; emotional security/safety – ES2
See an example of one of our programmes by clicking here.
 
Programme delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Women In Leadership

Leadership

Employee Management

Delegation

Leadership and Management development, Leadership training, management training, Leadership development

Leadership and Management Programmes

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This highly interactive, tailored program will give your HR team the skills and tools necessary to understand why employees leave and how to stop attrition from happening at your organization.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Participants Will Learn :</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adaptive Solutions for Employee Retention</li><li fr-original-style="" style="box-sizing: border-box;">Leadership as a Tool for Retention</li><li fr-original-style="" style="box-sizing: border-box;">Fiercely Competitive: How to Attract the Best Talent Out There with DEI</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Program Details</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Digitally delivered</li><li fr-original-style="" style="box-sizing: border-box;">Optimised for tailored audiences</li><li fr-original-style="" style="box-sizing: border-box;">Built for groups of 20+</li><li fr-original-style="" style="box-sizing: border-box;">Led by experienced and certified professionals</li><li fr-original-style="" style="box-sizing: border-box;">Delivered in bite-sized, 1- hour sessions</li><li fr-original-style="" style="box-sizing: border-box;">Specialised to address issues around inclusivity and equity in the industry</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Investment Fee: &pound;50,000</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">25 participants max per 12-week cohort</p><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TRAINING FORMAT :</strong></div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">12 - Week Cohorts</li><li fr-original-style="" style="box-sizing: border-box;">Delivered in 1-hour sessions</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Virtually Facilitated Sessions</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Contents</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 1 : Why Employees Leave</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 2 : Top 3 Reasons and Solutions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 3 : Leadership and Communication</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 4 : Adaptive Solutions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 5 : Modern Leadership Theories and Practices</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 6 : Situational Leadership and Behavioral Style Management</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 7 : Characteristics of Optimal Leaders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 8 : DEI, the Gender Gap, and Cultural Diversity</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 9 : DEI and Gender Gap Resolution as Strategic Advantages</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 10 : Supervisor and Management Solutions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 11 : Mental Health Support, Meaningful Work, ad Career Advancement</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 12 : Work Flexibility and Remote Work Integrations</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://images.cademy.co.uk/38ac3949-f2a7-4450-a6c3-ed8b461337e2/fd52fc9f-9597-4a8c-a4e8-6cc0593a01e7/original.pdf" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Netwomen HR &amp; DEI Program One Pager UK</a></p>

Netwomen

Diversity & Inclusion

Human Resources & DEI Program

Investment Fee


To ensure smooth and effective operations in care settings, it is crucial to have competent leaders who can implement and oversee tasks. While management and leadership skills are essential for high-level positions in any industry, adult care demands a special level of sensitivity and safeguarding.
Our online course equips you with the necessary skills to deliver quality leadership within care settings. The course content aligns with the National Occupational Standards (NOS) for Leadership and Management in Care Services, ensuring that you meet the required standards. You will gain the confidence to handle challenging situations and adapt to changing environments.
The Level 5 Leadership and Management for Adult Care course provides essential training and guidance for the Level 5 Diploma in Leadership and Management for Adult Care (RQF). This qualification is the most up-to-date and recognised qualification for Registered Managers approved by CQC and Skills For Care.
In addition to enhancing your skill set, our Level 5 Diploma in Leadership and Management for Adult Care opens doors for career progression in the sector. Whether it's safeguarding, supervision, governance, or communication, this course equips you with everything you need to thrive in a management role within the adult care sector.
Our online Level 5 Diploma in Leadership and Management for Adult Care is accredited by Training Qualifications UK (TQUK) and regulated by Ofqual, it is also a (RQF) and is listed on the Register of Regulated Qualifications, ensuring that you receive high-quality education throughout your studies.
Bonus Content:
Our course has been informed by former Care Quality Commission (CQC) inspectors. As a result, we have modules covering the following:
CQC’s new single assessment framework
How to prepare for your CQC Registered Manager Interview
How to prepare for a CQC Inspection
These additional short modules will give you skills and competencies that will put you in the best position to deliver care and manage a care setting to the highest standard.
Advance Your Career:
Education plays a crucial role in unlocking new opportunities for career progression, especially in leadership and management roles. This Level 5 Diploma serves as a steppingstone to promotions and new positions. It can support your application for various roles, including:
Care Manager
Deputy Manager
Day Services Manager
Registered Manager
CQC Inspector
Study at Your Own Pace:
Unlike traditional classroom learning, our online course allows you the freedom to study at a pace that suits your lifestyle. You can balance your existing commitments without neglecting your routine, making it ideal for those who work full-time.
Qualification Features:
Assessment by a fully qualified and competent Assessor
Access to learning platform and resources
Portfolio-building
Ongoing learner support
Ongoing tutor support
Internal and external quality assurance
External certification upon completion
Printed Hard-copy and Electronic Diploma Certificate accredited by Training Qualifications UK (TQUK) and regulated by Ofqual.
How the course is delivered:
The qualification is delivered through online learning materials, reading material, videos, audio, email support from tutors, telephone support, and other necessary resources. Knowledge and understanding are assessed through written questions and answers, while competence and practical skills are assessed through various methods, including work-products evidence, personal statements, reflective accounts, case studies, and professional discussions.
The Level 5 Diploma in Leadership and Management for Adult Care (RQF) is the recognised qualification for Registered Managers approved by CQC and Skills For Care. It is intended for individuals with management responsibility in various care settings for adults, such as residential care homes, nursing homes, domiciliary care agencies, hospitals, and more.
Qualification Details:
Qualification Name: Level 5 Diploma in Leadership and Management for Adult Care (RQF)
Awarding Body: Accredited by Training Qualifications UK (TQUK) and regulated by Ofqual.
Qualification Number: 610/0955/6
Assessment Method: Portfolio of evidence with support from an assessor
Guided Learning Hours (GLH): 692 hours
Estimated Completion Time: 12 months
Maximum Completion Time: 24 months
Type of Study: Part-time distance learning
Learner Studies: Self-paced with tutor support
Work Requirements: Learner must be working or working towards a senior care job role or work placement in England
Age Entry Requirements: 19 years and over, no maximum age
Qualification Requirements: No formal previous qualification required
Course Description:
The Level 5 Diploma in Leadership and Management for Adult Care (RQF) covers all the knowledge and skills required for managers in care settings regulated by CQC in England. It is designed for those who manage care and support services within the adult care sector in England. It is important to note that learners must live and work in England to pursue this qualification.
Usual Job Roles:
Directors
Nominated persons
Area Managers
Quality Assurance and Compliance Managers
Managers
Deputy managers
Seniors
Assistant managers
Similar job roles
Study at Your Own Pace:
Unlike traditional classroom learning, our online course allows you the freedom to study at a pace that suits your lifestyle. You can balance your existing commitments without neglecting your routine, making it ideal for those who work full-time.
Study Programme Content:
To complete the Level 5 Diploma in Leadership and Management for Adult Care (RQF), learners must complete a minimum of 80 credits, including mandatory and optional units. The qualification is delivered through online learning materials, email support from tutors, telephone support, and other necessary resources. Knowledge and understanding are assessed through written questions and answers, while competence and practical skills are assessed through various methods, including work-products evidence, personal statements, reflective accounts, case studies, and professional discussions.
Course Duration:
The normal duration to complete the qualification is between 12 months.
Quality Assurance:
Each learner's portfolio of evidence is quality-assured twice by the Internal Quality Assurer (IQA) and the External Quality Assurer (EQA) for final sign-off and certification by the Training Qualifications UK (TQUK) and regulated by Ofqual.
Certificates:
Upon full completion of the qualification, learners will receive Printed Hard-copy and Electronic Diploma Certificate accredited by Training Qualifications UK (TQUK) and regulated by Ofqual.
Why Choose Courses from Sirius:
Our courses are designed to be accessible to anyone, regardless of their ability or devices they own. We provide a secure online Learning Management System. Learners can easily navigate through the learning materials, complete assessments, and obtain completion certificates. Our courses include dedicated support from assessors and tutors. Assessments are promptly marked, and guidance provided.
Modules: 
Unit 1: Leadership and Management in Adult Care
Unit 2: Governance and Regulatory Processes in Adult Care
Unit 3: Effective Decision-Making in Adult Care
Unit 4: Business and Resource Management for Adult Care
Unit 5: Team Leadership within Adult Care
Unit 6: Team Leading and Development for Adult Care
Unit 7: Supervising Others in Adult Care
Unit 8: Safeguarding in Adult Care
Unit 9: Understand Mental Capacity for Adult Care
Unit 10: Work in Partnerships in Adult Care
Unit 11: Manage Comments and Complaints in Adult Care
Unit 12: Leading the Vision in Adult Care
Unit 13: Continuous Improvement and Change in Adult Care
Unit 14: Effective Communication in Adult Care
Unit 15: Handling Information in Adult Care
Unit 16: Leading Person-Centred Practice in Adult Care
Unit 17: Health and Wellbeing in Adult Care
Unit 18: Importance of Equality, Diversity, Inclusion and Human Rights in Adult Care
Unit 19: Health and Safety in Adult Care
Unit 20: Continuous Development in Adult Care
Unit 21: Importance of Personal Well-being in Adult Care
Additional Units
Lead and Manage End of Life Care Services
Lead and Manage Infection Prevention and Control Within the Work Setting
Explore Models of Disability
Lead and Manage Practice in Dementia Care
You might be someone who wants to progress their carer into a managerial role. Or you might be someone who is currently starting their own social care business and require the level 5 diploma to support your registered manager/nominated individual application and registration. This Level 5 Diploma serves as a steppingstone to promotions and new positions. It can support your application for various roles, including:
Care Manager
Deputy Manager
Day Services Manager
Registered Manager
CQC Inspector
Requirements:
To pursue this qualification, learners must live and work in England and have access to a computer/laptop/tablet with internet access. They should be employed in a suitable role within the health and social care, preferably in a management or supervisory position. A minimum Level 2 in literacy and numeracy is advised, and English reading ability is required.
Career Path:
Completing this qualification qualifies individuals to manage care or health facilities and attain Registered Manager status with the CQC. It also opens doors to progress further as Regional/Operations Managers or even as care business owners:
Care Manager
Deputy Manager
Day Services Manager
Registered Manager
Area Manager
Quality Assurance Manager
CQC Inspector

Sirius Group Training

Adult Leadership & Management (ALM)

General Manager

Health Service Manager

Health & Social Care

Social Care

Our online course equips you with the necessary skills to deliver quality leadership within care settings. The course content aligns with the National Occupational Standards (NOS) for Leadership and Management in Care Services, ensuring that you meet the required standards. You will gain the confidence to handle challenging situations and adapt to changing environments. The Level 5 Leadership and Management for Adult Care course provides essential training and guidance for the Level 5 Diploma in Leadership and Management for Adult Care (RQF). This qualification is the most up-to-date and recognised qualification for Registered Managers approved by CQC and Skills For Care.

Level 5 Diploma In Leadership and Management for Adult Care (RQF)

<h4>Overview</h4>
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