Name: ESOL: Conversational & Speaking English (modular) - Online Tuition
Price: 40 GBP
Availability: InStock

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The administrative and support staff role extends far beyond mere clerical duties nowadays. As stated by the International Association of Administrative Professionals, it&#39;s a fact that in 2023 alone, about 18 million administrative and secretarial roles will be filled worldwide. This figure proves the increasing relevance of roles in this domain, demonstrating a clear and present demand. But are you qualified enough to shine in this competitive field? You will be with our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Admin, Secretarial &amp; PA - QLS Level 5 Diploma</strong>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Dedicated to providing an all-around understanding of the industry, this online course lays the foundation with modules on <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Personal Assistant and Admin Support</strong>, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Office Administration</strong>, and <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Effective Administrator Skills</strong>. Then, we take you deeper into the core competencies required by modern businesses worldwide. You&#39;ll acquire expertise in crucial areas such as<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Business Telephone Skills, Business Etiquette, and Representing Your Boss and Company</strong>. Plus, gain efficiency in <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Mail Services, Travel Arrangements, and Meeting Organization</strong>, which are vital to smooth business operations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In addition, this course ensures you&#39;ll never miss a beat in today&#39;s fast-paced business world. Stay ahead with modules on <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Time Management, Diary Management, and Note-taking</strong>. According to a report by McKinsey Global Institute, professionals spend almost 20% of their time looking for internal information or tracking down colleagues for help. With our course, you can become the solution to this problem, an irreplaceable asset to your organisation. Upgrade your professional profile with our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Admin, Secretarial &amp; PA - QLS Level 5 Diploma</strong> today. Stand out, and make your mark.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">12-</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">in-1 Exclusive Bundle:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: </strong>Admin, Secretarial &amp; PA at QLS Level 5</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: </strong>Paralegal Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: </strong>Basic Business Communication Skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 04: </strong>Document Control</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 05:</strong> Touch Typing Essentials</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 06: </strong>Information Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 07:</strong> Business Development Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 08:</strong> Workplace Confidentiality</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 09: </strong>Meeting Management Online</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 10: </strong>Lesson Planning for Teaching</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 11:</strong> Microsoft Office Bundle</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 12:</strong> Certificate in CV Writing and Interview Skills</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Develop expertise in administrative, secretarial, and PA roles as per QLS Level 5 standards</li><li fr-original-style="" style="box-sizing: border-box;">Acquire foundational knowledge of paralegal duties and responsibilities</li><li fr-original-style="" style="box-sizing: border-box;">Enhance verbal and written business communication skills for diverse settings</li><li fr-original-style="" style="box-sizing: border-box;">Gain proficiency in document control and management techniques</li><li fr-original-style="" style="box-sizing: border-box;">Attain proficiency in touch typing, improving speed and accuracy</li><li fr-original-style="" style="box-sizing: border-box;">Understand and implement effective information management strategies</li><li fr-original-style="" style="box-sizing: border-box;">Utilise complex writing strategies to create business papers that are professional</li><li fr-original-style="" style="box-sizing: border-box;">Prioritise and maintain workplace confidentiality while handling sensitive data</li></ul><h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Course Description</div></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Admin, Secretarial &amp; PA at QLS Level 5</strong> course discusses the essential roles and responsibilities of personal assistants, administrative support personnel, and secretaries. Beginning with an overview of the functions of Personal Assistants and Admin Support Assistants (Module 01), learners will be introduced to the foundational aspects of office administration (Module 02) and key traits that make an effective administrator (Module 03). This course also explores the crucial functions of a receptionist (Module 04), effective business telephone communication (Module 05), and strategies to represent your boss and company professionally (Module 06).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As learners progress, they&#39;ll acquire the etiquette required for business interactions (Module 07) and understand the intricacies of mail services and shipping (Module 08). Applicable aptitudes are further enhanced as participants learn to coordinate travel arrangements (Module 09), organise meetings and conferences efficiently (Module 10), manage diaries and take notes proficiently (Module 11), all while mastering the art of time management (Module 12). This comprehensive course ensures participants have the skills to excel in administrative and PA roles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Curriculum:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: Admin, Secretarial &amp; PA at QLS Level 5</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Overview of Personal and Administrative Support Roles</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Fundamentals of Office Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Essential Administrator Abilities</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Dive into Reception Roles and Responsibilities</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Professional Telephone Communication Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Acting on Behalf of Your Superior and Organization</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Professional Workplace Manners</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Handling Postal and Shipment Tasks</li><li fr-original-style="" style="box-sizing: border-box;">Module 09: Coordinating Travel Plans</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Setting Up Meetings and Conferences</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Managing Calendars and Effective Note-taking</li><li fr-original-style="" style="box-sizing: border-box;">Module 12: Strategies for Efficient Time Use</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">***And 11 More Exclusive Courses***</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Choose Imperial Academy?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fully Online Training</li><li fr-original-style="" style="box-sizing: border-box;">QLS Endorsed &amp; CPD Accredited Certificate</li><li fr-original-style="" style="box-sizing: border-box;">No Time Limits. Study at Your Own Pace</li><li fr-original-style="" style="box-sizing: border-box;">Expert Instructors</li><li fr-original-style="" style="box-sizing: border-box;">Audio Visual Training</li><li fr-original-style="" style="box-sizing: border-box;">Up-to-date Curriculum and Valuable Guidelines</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2><div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        160 CPD hours/points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2><div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Admin, Secretarial &amp; PA - QLS Level 5 Diploma </strong>bundle is suitable for the following:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Individuals aspiring to begin a career in administrative, secretarial, or personal assistant roles.</li><li fr-original-style="" style="box-sizing: border-box;">Existing administrative professionals seeking to enhance their wisdom and climb the career ladder.</li><li fr-original-style="" style="box-sizing: border-box;">Entrepreneurs or small business owners who manage their administrative tasks.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals transitioning careers and seeking versatile and transferable skills.</li><li fr-original-style="" style="box-sizing: border-box;">Graduates or students looking to gain a competitive edge in the job market with certified qualifications.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2><div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone can enrol in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Admin, Secretarial &amp; PA - QLS Level 5 Diploma</strong> course.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2><div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Executive Assistant: &pound;30,000 - &pound;45,000 per annum</li><li fr-original-style="" style="box-sizing: border-box;">Office Manager: &pound;25,000 - &pound;40,000 per annum</li><li fr-original-style="" style="box-sizing: border-box;">Personal Assistant: &pound;25,000 - &pound;40,000 per annum</li><li fr-original-style="" style="box-sizing: border-box;">Secretary: &pound;20,000 - &pound;35,000 per annum</li><li fr-original-style="" style="box-sizing: border-box;">Administrative Coordinator: &pound;20,000 - &pound;30,000 per annum</li><li fr-original-style="" style="box-sizing: border-box;">Receptionist: &pound;18,000 - &pound;25,000 per annum</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">Hard Copy QLS Certificate - Included</div></li><li fr-original-style="" style="box-sizing: border-box;"><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">Digital Certificate - Included
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 &nbsp; &nbsp; &nbsp; </strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</div></li></ul>

Imperial Academy

Secretarial & PA

Advanced Level 5 Diploma With Hard Copy QLS Certificate | 11 CPD Courses & Free PDF Certificates | Lifetime Access | Tutor Support

Admin, Secretarial & PA at QLS Level 5 Diploma

General Admission

<p><strong> Fall into Savings. Enjoy the biggest price fall this Season!  </strong></p><p><strong> 14 in 1 </strong><strong>Bundle only at £100</strong></p><p><strong>Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now</strong></p><p>Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive Medical Receptionist Training bundle that has everything you need to succeed in <strong>Medical Receptionist </strong>and other relevant fields!</p><p>After surveying thousands of learners just like you and considering their valuable feedback, this all in one <strong>Medical Receptionist </strong>bundle has been designed by Medical Receptionist Training industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand <strong>Medical Receptionist </strong>course that will enhance your skills and prepare you for the competitive job market.</p><p>Also, our <strong>Medical Receptionist </strong>experts are available for answering your queries and help you along your learning journey. Advanced Medical Receptionist Training audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.</p><p>Furthermore, to help you showcase your expertise in <strong>Medical Receptionist, </strong>we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p><p><strong>This </strong><strong>Bundle Consists of the following Premium courses: </strong></p><ul><li><strong>Course 01: </strong>Medical Receptionist: Responsibilities and Skills</li><li><strong>Course 02: </strong>Clinical Coding</li><li><strong>Course 03: </strong>Medical Transcription</li><li><strong>Course 04: </strong>GDPR in Healthcare</li><li><strong>Course 05: </strong>Document Control</li><li><strong>Course 06: </strong>Electronic Document Management System Step</li><li><strong>Course 07:</strong> Customer Relationship Management</li><li><strong>Course 08: </strong>Phone-Based Customer Service</li><li><strong>Course 09: </strong>Effective Communication Skills Diploma</li><li><strong>Course 10: </strong>Touch Typing Essentials</li><li><strong>Course 11: </strong>Level 2 Microsoft Office Essentials</li><li><strong>Course 12: </strong>Personal Hygiene</li><li><strong>Course 13: </strong>Stress Management Training</li><li><strong>Course 14: </strong>Time Management Training</li></ul><p>Enrol now in Medical Receptionist Training to advance your career, and use the premium study materials from<strong> Apex Learning.</strong></p><p><strong>Benefits you'll get from choosing Apex Learning:</strong></p><ul><li>Pay once and get lifetime access <strong>to 14 CPD courses </strong></li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn about at your ease - anytime, from anywhere</li><li>Study from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul><p><strong>Curriculum of the Bundle</strong></p><p><strong>Course 01: Responsibilities and Skills</strong></p><ul><li>Introduction to Medical and Clinical Administration</li><li>Introduction to Healthcare and Receptionists</li><li>Organise Schedules</li><li>Maintaining Medical Records</li><li>Effective Filing Systems in Medical Offices</li><li>Confidentiality in a Medical Environment</li><li>Medical Jargon and Terminology</li><li>Controlling Stocks and Supplies</li><li>Medical (Clinical) Coding and Billing</li><li>Information Technology in Health Care</li><li>Legal aspects and Ethics</li><li>Maintaining Workplace Safety</li><li>Time Management</li></ul><p><strong>Course 02: Clinical Coding</strong></p><ul><li>Introduction</li><li>PCS 3M Workshop</li><li>PCS 3M Workshop</li></ul><p>And much more...</p><p><strong>Course 03: Medical Transcription</strong></p><ul><li>Introduction to Medical Transcription</li><li>The What, How, Who and Why of Medical Transcription</li><li>Understanding Medical Reports</li></ul><p>And much more...</p><p><strong>Course 04: GDPR in Healthcare</strong></p><ul><li>Introduction to GDPR</li><li>GDPR and Healthcare Setting</li><li>General Data Protection Regulations Explained</li></ul><p>And much more...</p><p><strong>Course 05: Document Control</strong></p><ul><li>Introduction to Document Control</li><li>Principles of Document Control and Elements of Document Control Environment</li><li>Document Control Lifecycle</li></ul><p>And much more...</p><p><strong>Course 06: Electronic Document Management System Step</strong></p><ul><li>Introduction</li><li>Role and Important of Document Controller</li><li>Document and Record management</li></ul><p>And much more...</p><p><strong>Course 08: Phone-Based Customer Service</strong></p><ul><li>Introduction to Customer Service</li><li>What's Different about Good Customer Service?</li><li>Customer Relationship Management</li></ul><p>And much more...</p><p><strong>Course 09: Effective Communication Skills Diploma</strong></p><ul><li>Business Communication</li><li>Verbal and Non-verbal Communication</li><li>Written Communication</li></ul><p>And much more...</p><p><strong>Course 10: Touch Typing Essentials</strong></p><ul><li>Introduction</li><li>How to Set up Your Computer</li><li>How to type the letters F and J</li><li>How to type the letters D and</li></ul><p>And much more...</p><p><strong>Course 11: Level 2 Microsoft Office Essentials</strong></p><ul><li>Excel 2016</li><li>Word 2016</li><li>PowerPoint2016</li><li>Access 2016</li></ul><p><strong>Course 12: Personal Hygiene</strong></p><ul><li>Introduction to Personal Hygiene and a Brief History</li><li>Looking Clean, Smelling Clean</li><li>Improving and Maintaining Oral Health</li></ul><p>And much more...</p><p><strong>Course 13: Stress Management Training</strong></p><ul><li>Beginning Concepts</li><li>Specific Stress Management Techniques</li><li>MORE Stress Reduction Strategies</li></ul><p>And much more...</p><p><strong>Course 14: Time Management Training</strong></p><ul><li>Importance and Benefits of Time Management</li><li>Assess Your Current Work Practice</li><li>Identifying the Priorities</li><li>Say 'No' to Procrastination</li></ul><p>And much more...</p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        145 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having these various expertise will increase the value in your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Responsibilities and Skills</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Apex Learning

Medical Receptionist Training

<p><strong>*** Don't Spend More; Spend Smart***</strong></p><p><strong>Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now</strong></p><p>Tired of browsing and searching for a <strong>Call Centre Training </strong>course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed.</p><p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in<strong>-</strong>one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market.</p><p>Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.</p><p>Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p><p><strong>This Call Centre Training Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> </strong><strong>Course 01: </strong>Phone-Based Customer Service</li><li><strong> </strong><strong>Course 02: </strong>Customer Relationship Management</li><li><strong> </strong><strong>Course 03: </strong>Retail Strategy</li><li><strong> </strong><strong>Course 04: </strong>Public Speaking and Presentation Skill Course<strong><br /></strong></li><li><strong> </strong><strong>Course 05: </strong>Sales: Psychology of Customers</li><li><strong> </strong><strong>Course 06: </strong>Telesales Executive Training</li><li><strong> </strong><strong>Course 07: </strong>Facilities Management Level 3</li><li><strong> </strong><strong>Course 08: </strong>Data Protection and Data Security Level 2</li><li><strong> </strong><strong>Course 09: </strong>Effective Communication Skills Diploma</li><li><strong> </strong><strong>Course 10: </strong>The Formula to Talk with Strangers</li><li><strong> </strong><strong>Course 11: </strong>Emotional Intelligence and Human Behaviour</li><li><strong> </strong><strong>Course 12: </strong>Content Management</li><li><strong> </strong><strong>Course 13: </strong>Touch Typing Essential Skills Level 3</li><li><strong> </strong><strong>Course 14: </strong>Stress Management Training</li></ul><p><strong>Benefits you'll get choosing Apex Learning for this Call Centre Training:</strong></p><ul><li>Pay once and get lifetime access to 14 CPD courses</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable knowledge without leaving your home</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>Curriculum:</strong></p><p><strong> Course 01: Phone-Based Customer Service</strong></p><ul><li>Module 1: Introduction to Customer Service</li><li>Module 2: What's Different about Good Customer Service?</li><li>Module 3: Customer Relationship Management</li><li>Module 4: Customer Service Communication Strategies</li><li>Module 5: Aspects of Phone Etiquette</li><li>Module 6: Building Rapport Over the Phone</li><li>Module 7: Inbound and Outbound Calls</li><li>Module 8: Active Listening and Managing Tough Callers</li><li>Module 9: Managing Interoffice Calls and Voicemail</li><li>Module 10: Problem Solving over the Phone</li><li>Module 11: Intra Organisation Dealings</li><li>Module 12: Measuring Customer Service</li></ul><p><strong> Course 02: Customer Relationship Management</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong> Course 03: Retail Strategy<br /></strong></p><ul><li>Module 01: Introduction to Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: Retail Buying and Merchandising</li><li>Module 04: Retail Pricing</li><li>Module 05: Supply Chain Management in Retailing</li><li>Module 06: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 07: Importance of Consumer Behaviour</li><li>Module 08: Taking Trends and Targeting Customers Effectively</li><li>Module 09: The Importance of Communicating with Customers</li><li>Module 10: Choosing a Retail Location</li><li>Module 11: Retail Psychology</li><li>Module 12: Negotiate the Right Deal with Suppliers</li><li>Module 13: Develop Store Security Procedures</li><li>Module 14: Management Skills for Leading Your Team</li><li>Module 15: Selling in Multiple Channels</li><li>Module 16: Retail Brand Management</li><li>Module 17: Health &amp; Safety for Retail Stores</li><li>Module 18: Consumer Rights Act</li></ul><p><strong> Course 04: Public Speaking and Presentation Skill Course</strong></p><ul><li>Introduction</li><li>QUICK UNLEARNING Before Starting this "SKILL"</li><li>IS THIS HAPPENED WITH YOU????</li><li>Impressive Methods of Hooking Audience, even before your Speech or Presentation</li><li>6 Highly Impressive Methods of Starting any Speech or Presentation!!</li><li>Body Language: 6 Methods for Impressive Body Language for Speech or Presentation</li><li>Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety</li><li>Effective Methods of Ending Any Speech or Presentation</li></ul><p><strong> Course 05: Sales: Psychology of Customers</strong></p><ul><li>Introduction</li><li>Introducing A.S.K - concentrating on 'A' for ATTRACT.</li><li>Section 3 The 'S' of A.S.K. - SERVING</li><li>Section 4 The K of A.S.K</li><li>Section 5 ...And lastly...</li></ul><p><strong> Course 06: Telesales Executive Training</strong></p><ul><li>Module 1: Introduction to Tele Sales Executive Training</li><li>Module- 2: All About Telemarketing</li><li>Module 3: Elevate Sales on Telephone</li><li>Module 4: Prospective Telephone-Sales Expert</li><li>Module 5: The Right Words and Phrases to Use on a Sales Call</li><li>Module 6: Preparing The Call</li><li>Module 7: Opening The Call</li><li>Module 8: Structuring The Call</li><li>Module 9: Verbal Communication Skills</li><li>Module 10: Dealing with Objections</li><li>Module 11: Closing the Sale/ Gaining Commitment</li><li>Module 12: Dealing with Rejection</li><li>Module 13: Close a Sale Call</li><li>Module 14: Increasing your Earnings by Expanding Sales</li></ul><p><strong> Course 07: Facilities Management Level 3</strong></p><ul><li>Module 01: Introduction to Facility Management</li><li>Module 02: Space Management</li><li>Module 03: Managing Workplace Services</li><li>Module 04: Human Resource and Contract Management</li><li>Module 05: Lease Purchase and Vendor Management</li><li>Module 06: Health and Safety at Work</li><li>Module 07: Sustainable Facility Management</li><li>Module 08: Maintenance and Repairs</li><li>Module 09: Project Management</li><li>Module 10: Business Development and Succession Planning</li></ul><p><strong> Course 08: Data Protection and Data Security Level 2</strong></p><ul><li>GDPR Basics</li><li>GDPR Explained</li><li>Lawful Basis for Preparation</li><li>Rights and Breaches</li><li>Responsibilities and Obligations</li></ul><p><strong> Course 09: Effective Communication Skills Diploma</strong></p><ul><li>Module 01: Business Communication</li><li>Module 02: Verbal and Non-verbal Communication</li><li>Module 03: Written Communication</li><li>Module 04: Electronic Communication</li><li>Module 05: Communicating with Graphic</li><li>Module 06: Effectively Working for Your Boss</li></ul><p><strong> Course 10: The Formula to Talk with Strangers</strong></p><ul><li>Section 01: Course Overview</li><li>Section 02: The Formula</li><li>Section 03: Summary</li><li>Section 04: End</li></ul><p><strong> Course 11: Emotional Intelligence and Human Behaviour</strong></p><ul><li>Module 01: Human Behaviour and Basic Psychological Process</li><li>Module 02: Evolutionary Perspective of Human Behaviour</li><li>Module 03: Human Intelligence</li><li>Module 04: Intelligence Test and Variations in Intelligence</li><li>Module 05: Learning and Conditioning</li><li>Module 06: Language and Communication</li><li>Module 07: Introduction to Emotion</li><li>Module 08: Emotion Influences Cognition</li><li>Module 09: Stress, Anger and Conflict</li><li>Module 10: Emotional Intelligence</li><li>Module 11: Self-Leadership</li><li>Module 12: Neuro-Linguistic Programming (NLP)</li></ul><p><strong> Course 12: Content Management</strong></p><ul><li>Module 01: Introduction to Content Management</li><li>Module 02: Content Management System (CMS)</li><li>Module 03: Basics of Content Management Systems</li><li>Module 04: Content Strategy</li><li>Module 05: Content Marketing</li><li>Module 06: Content Marketing Tools and Tactics</li><li>Module 07: Content Marketing Strategy</li></ul><p><strong> Course 13: Touch Typing Essential Skills Level 3</strong></p><ul><li>Module 01: Getting Started</li><li>Module 02: DRILL 1 The home keys</li><li>Module 03: DRILL 2 e and i, g and h</li><li>Module 04: DRILL 3 o and n, shift keys and t</li><li>Module 05: DRILL 4 extra practice . and y</li><li>Module 06: DRILL 5 , and w</li><li>Module 07: DRILL 6 m and u</li><li>Module 08: DRILL 7 v and x</li><li>Module 09: DRILL 8 sentence drills</li><li>Module 10: DRILL 9 figures</li><li>Module 11: DRILL 10 alphabetical paragraphs</li><li>Module 12: Recap</li></ul><p><strong> Course 14: Stress Management Training</strong></p><ul><li>Beginning Concepts</li><li>Specific Stress Management Techniques</li><li>MORE Stress Reduction Strategies</li><li>Still MORE Stress Reduction Techniques - Part 1</li><li>Still MORE Stress Reduction Techniques - Part 2</li><li>Still MORE Stress Reduction Techniques - Part 3</li><li>BONUS Video &amp; Wrap Up!</li><li>Special LIVE Bonus Video!</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Call Centre Training bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>You will get the PDF Certificate for the title course (<strong>Phone-Based Customer Service</strong>) absolutely Free!</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Phone-Based Customer Service</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Customer Care

Online Course Marketing

Customer Service

Counselling Skills

Professional Skills Course (PSC)

Call Center

Trainers Course

Call Centre Training Courses

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p> <p>Launch the dynamic career you've always wanted! Take this high-quality <strong>Office Skills </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p> <ul> <li><strong>Course 01: </strong>Office Skills and Administration at QLS Level 7</li><li><strong>Course 02:</strong> Paralegal Diploma</li><li><strong>Course 03:</strong> Basic Business Communication Skills</li><li><strong>Course 04:</strong> Meeting Management Online - CPD Accredited</li><li><strong>Course 05:</strong> Minute Taking Administrator</li><li><strong>Course 06:</strong> Information Management</li><li><strong>Course 07: </strong>Document Control</li><li><strong>Course 08:</strong> Touch Typing Essentials</li><li><strong>Course 09: </strong>Business Writing</li><li><strong>Course 10:</strong> Workplace Confidentiality</li><li><strong>Course 11:</strong> Microsoft Office 2016 Advanced</li></ul> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Office Skills</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Why Choose Imperial Academy?</strong></p> <ul> <li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul> <p> Enrol in our '<strong>Office Skills</strong>' today and Start Learning </p><p>This <strong>Office Skills </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Office Skills</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p> <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                               <p>This <strong>Office Skills </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p>   
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                               <p>Anyone can enrol in this Office Skills course</p>   
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                               <p>After completing this <strong>Office Skills </strong>Course, you are to start your career or begin the next phase of your career in this field</p>   
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement<br /></strong>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.<br /></strong>For ordering additional QLS Certificates, <strong>other than this Office Skills Diploma course</strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification<br /></strong>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

FREE Level 7 QLS Endorsed Certificate | 11 CPD Courses+11 PDF Certificate| 150 CPD Points| CPD & CiQ Accredited

Office Skills Diploma at QLS Level 7

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p> <p>Launch the dynamic career you've always wanted! Take this high-quality <strong> Office Skills </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p> <ul> <li><strong>Course 01: </strong>Office Skills and Administration at QLS Level 7</li><li><strong>Course 02:</strong> Paralegal Diploma</li><li><strong>Course 03:</strong> Basic Business Communication Skills</li><li><strong>Course 04:</strong> Meeting Management Online - CPD Accredited</li><li><strong>Course 05:</strong> Minute Taking Administrator</li><li><strong>Course 06:</strong> Information Management</li><li><strong>Course 07: </strong>Document Control</li><li><strong>Course 08:</strong> Touch Typing Essentials</li><li><strong>Course 09: </strong>Business Writing</li><li><strong>Course 10:</strong> Workplace Confidentiality</li><li><strong>Course 11:</strong> Microsoft Office 2016 Advanced</li></ul> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Office Skills</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Why Choose Imperial Academy?</strong></p> <ul> <li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul> <p> Enrol in our '<strong>Office Skills</strong>' today and Start Learning </p><p>This <strong>Office Skills </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Office Skills</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p> <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Office Skills </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Office Skills course</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Office Skills </strong>Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement<br /></strong>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.<br /></strong>For ordering additional QLS Certificates, <strong>other than this Office Skills Diploma course</strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification<br /></strong>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Office Skills Course (QLS Level 7)

<p><strong>*** Before The Calendar Turns: Grab Our Month End 56% Savings! ***</strong></p><p>Facilities Management stands out as the unsung hero driving operational efficiency, safety, and growth in today's rapidly evolving business landscape. The global facility management market will eventually soar to $1.5 trillion. This statistic underscores a clear message: mastering facilities management skills isn't just optional it's imperative.</p><p>Introducing the <strong>Facilities Management at QLS Level 5 Diploma</strong> your ticket to joining the ranks of the world's top facility managers. Explore important issues, such as the challenges of space organisation, the ins and outs of vendor relationships, adopting eco-friendly practices and mastering the art of project management. Each module is meticulously crafted to arm you with the expertise to meet and exceed industry standards.</p><p><strong>But why is Facilities Management so paramount?</strong> It's simple. Facilities Management is the backbone of every successful business. It's about creating and maintaining environments where businesses thrive ensuring workplaces are safe, functional, and prepared for the future. A competent facilities manager makes it all happen seamlessly, from optimising space and ensuring equipment longevity to prioritising worker health and steering eco-friendly initiatives.</p><p>So, whether you aim to upgrade your skills, stand out in the job market, or even spearhead business expansions, this course is your golden key. Enrol now, and harness the power of <strong>Facilities Management at QLS Level 5 Diploma </strong>to elevate your career and shape the future of businesses globally.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Gain an overall perspective of the diverse roles and responsibilities within Facilities Management.</li><li>Discover how to organise your area effectively and efficiently according to your company's demands.</li><li>Learn to administer workplace amenities, ensuring maximum utility and employee satisfaction.</li><li>Acquire the skills to oversee HR and contractual agreements, promoting seamless operations.</li><li>Develop techniques for harmonious lease-purchase operations and fostering strong vendor partnerships.</li><li>Prioritise and promote workplace health and safety measures, reducing risks and ensuring compliance.</li><li>Adopt and implement eco-friendly facility strategies, aligning with global sustainability goals.</li><li>Understand the essentials of routine maintenance and repair, ensuring the longevity and functionality of assets.</li><li>Facilitate and drive successful projects with proven methodologies from initiation to completion.</li><li>Explore business expansion and succession planning tactics, setting the stage for growth and sustainability.</li></ul><p><strong>QLS Endorsed Course:</strong></p><ul><li>Course 01: Facilities Management Level 5 QLS Diploma</li></ul><p><strong>Free 10 CPD Courses:</strong></p><ul><li>Course 01: Supervisor Training</li><li>Course 02: Quality Management and Strategic Training - ISO 9001</li><li>Course 03: People Management Diploma</li><li>Course 04: Office Skills and Administration Level 7</li><li>Course 05: IT Administration and Networking</li><li>Course 06: Lean Six Sigma</li><li>Course 07: GDPR Certificate</li><li>Course 08: Workplace Safety and First Aid Course</li><li>Course 09: Basic Business Communication Skills</li><li>Course 10: Decision-Making and Critical Thinking</li></ul><p>The <strong>Facilities Management at QLS Level 5 Diploma</strong> course thoroughly introduces the complex field of facilities management. This diploma examines key topics: effective workplace facility management, effective space optimisation, and contract and HR intricacies. Learners are given the knowledge and abilities to promote a sustainable, effective, and safe working environment, with a focus on environmentally responsible methods.</p><p>Further, the course empowers learners with the knowledge to efficiently manage projects, supervise maintenance, and plan for corporate development. This diploma, which consists of 11 carefully designed courses, provides the foundation for anybody hoping to succeed in facilities management.</p><p><strong>QLS Course Curriculum:</strong></p><p><strong>Facilities Management at QLS Level 5 Diploma</strong></p><ul><li>Module 01: Course Overview</li><li>Module 02: Principles of Space Organisation</li><li>Module 03: Administration of Workplace Amenities</li><li>Module 04: Oversight of HR and Contractual Agreements</li><li>Module 05: Coordination of Lease-Purchase Operations and Vendor Relations</li><li>Module 06: Promoting Workplace Health and Safety Measures</li><li>Module 07: Eco-friendly Facility Management Strategies</li><li>Module 08: Implementation of Maintenance and Repair Protocols</li><li>Module 09: Facilitation of Project Management</li><li>Module 10: Tactics for Business Expansion and Succession Planning</li></ul><p><strong>***And 10 Free Premium CPD Courses***</strong></p><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Facilities Management at QLS Level 5 Diploma </strong>course will be a great source of learning for the following:</p><ul><li>Individuals looking to dive into Facilities Management and spearhead operational efficiency.</li><li>Those seeking to upskill, stay updated with industry trends, and elevate their Facilities Management careers.</li><li>Entrepreneurs aiming to optimise space, enhance workplace safety, and drive sustainability within their establishments.</li><li>HR professionals desire a better understanding of workplace amenities, health, safety measures, and contractual agreements.</li><li>Anyone overseeing projects and aiming to hone their project facilitation and management skills.</li><li>Individuals are passionate about sustainable practices and eager to implement eco-friendly facility management strategies.</li></ul><p><strong>Disclaimer:</strong></p><p>This <strong>Facilities Management at QLS Level 5 Diploma </strong>course has been endorsed by the <strong>Quality Licence Scheme</strong> for its high-quality, non-regulated provision and training programs. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For details, please visit the Learner FAQs on the Quality Licence Scheme website.</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this <strong>Facilities Management at QLS Level 5 Diploma</strong> course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Facilities Manager: £25,000 - £50,000</li><li>Space Planner: £22,000 - £40,000</li><li>Workplace Amenities Coordinator: £20,000 - £35,000</li><li>Contract Administrator: £18,000 - £30,000</li><li>Lease &amp; Vendor Relations Manager: £25,000 - £45,000</li><li>Health and Safety Officer: £22,000 - £42,000</li><li>Sustainability &amp; Eco-Facility Specialist: £24,000 - £46,000</li><li>Project Manager: £27,000 - £70,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate </h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Institute of Workplace & Facilities Management (IWFM)

Leisure Management

Certified Facility Manager (CFM)

Diploma in Management Studies (DMS)

Institute of Leadership & Management (ILM)

Facility Management

FREE QLS Hard Copy Certificate | 10 FREE CPD Courses & PDF Certificates | 180 CPD Points | Lifetime Access | Tutor Help

Facilities Management at QLS Level 5 Diploma

<p><strong>Feeling held back by the English language? This online fast-track bundle equips you with the practical communication skills you need to thrive. </strong></p><p>Designed to accelerate your learning journey, this comprehensive package of <strong>15 dynamic courses </strong>equips you with essential skills in <strong>English, Maths, IT, and communication.</strong> Perfect for those who need a quick yet thorough boost to their functional skills, this bundle will help you excel in both personal and professional settings. Each course is tailored to build your competence and confidence, ensuring you gain practical skills that you can immediately apply in real-world scenarios. </p><p><strong>How This Bundle is Beneficial for You</strong></p><ul><li><strong>Gain a Functional Skills English Qualification:</strong> This bundle prepares you for the official assessment, a valuable credential for career progression.</li><li><strong>Communicate with Confidence:</strong> Become a clear and articulate speaker and writer, making a strong impression in any setting.</li><li><strong>Level Up Your Career Game:</strong> Enhance your employability and stand out in today's competitive job market.</li><li><strong>Embrace New Opportunities:</strong> Open doors to further education, career advancement, and a more fulfilling personal life.</li></ul><p>The Functional Skills English - Online Fast Track bundle encompasses a wide array of courses designed to provide you with a solid foundation in functional skills.<strong> By completing this bundle, you will: </strong></p><ul><li>Master fundamental English skills, including reading, writing, and speaking.</li><li>Enhance your mathematical abilities, focusing on practical applications.</li><li>Develop essential IT skills required in today's digital world.</li><li>Improve your business communication and professional correspondence.</li><li>Gain proficiency in effective communication techniques for various contexts.</li><li>Learn the nuances of marketing communication and its impact.</li><li>Excel in telephone and conference call communications.</li><li>Perfect your British English pronunciation and accent.</li><li>Understand and apply phonics teaching methods and English phonology.</li><li>Strengthen your reading and writing skills for business settings.</li><li>Familiarise yourself with many common English idioms and phrases.</li><li>Build confidence in public speaking and presentation skills.</li><li>Develop critical thinking and decision-making skills for better problem-solving.</li></ul><p><strong>Course List:</strong></p><ol><li>     Functional Skills English</li><li>     Functional Skills - Maths (Level 3)</li><li>     Functional Skills - IT</li><li>     Business English and Communication</li><li>     Effective Communication Skills Course</li><li>     Essential Communication Skills for Professionals</li><li>     Marketing Communication</li><li>     Communication Skills for Telephone, Conference Calls</li><li>     British English Pronunciation &amp; Accent Course</li><li>   Phonics Teaching and English Phonology</li><li>   Business English: Reading and Writing</li><li>   200 Common English Idioms and Phrases</li><li>   Public Speaking and Communication Skill Course</li><li>   Communications &amp; Public Speaking for Beginners</li><li>   Critical Thinking and Decision-Making Skills Training </li></ol><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        35 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This comprehensive bundle caters to a wide range of individuals, including:</p><ul><li>Professionals seeking to improve their workplace communication skills.</li><li>Individuals aiming to gain a Functional Skills English qualification.</li><li>Anyone looking to enhance their general English language proficiency.</li><li>Learners who prefer a fast-paced and focused online learning environment.</li><li>Those seeking to build confidence in everyday communication situations.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle empowers you to pursue a variety of career paths, including:</p><ul><li>Customer service roles requiring strong communication skills.</li><li>Administrative and secretarial positions.</li><li>Public-facing professions like teaching, social work, and healthcare.</li><li>Sales and marketing careers.</li><li>Business management and leadership roles.</li><li><strong>Any career where strong English language proficiency is an asset.</strong></li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            £9
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div><p>A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</p></div>

                        </div>

One Education

Functional Skills English - Online- Fast Track Course

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">This English for Specific Purposes (ESP) tutoring course is designed to cater to the specific language needs of adult learners in their professional or academic fields. Participants will focus on developing their communication skills in English within their specific area of expertise. Through targeted lessons, practical exercises, and industry-specific materials, learners will enhance their ability to effectively communicate in English within their professional or academic contexts.&nbsp;</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Duration: 10 weeks (40 sessions)</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Course Objectives:</u></strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">By the end of this course, participants will:</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">1. Communicate confidently and effectively in English within their specific field.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">2. Expand industry-specific vocabulary and terminology.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">3. Develop listening skills to understand specialised language and accents.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">4. Enhance reading comprehension skills for professional or academic texts.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">5. Write accurately and coherently for specific purposes within their field.</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline:</strong></u></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 1: Introduction and Needs Analysis</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Introduction to course objectives, expectations, and ESP methodology</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Conducting a needs analysis to identify participants&#39; specific language requirements</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Establishing individual learning goals and expectations within their field of expertise</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 2: Speaking Skills for Specific Purposes</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Developing effective oral communication skills for professional or academic contexts</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Practicing role-plays, presentations, and discussions within participants&#39; fields</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Enhancing fluency and confidence in expressing ideas and opinions</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 3: Listening Skills for Specific Purposes</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Developing listening skills to understand specialised language, accents, and speech patterns</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Authentic listening materials related to participants&#39; field of expertise</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Strategies for effective note-taking and comprehension of specialised content</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 4: Vocabulary Expansion within Participants&#39; Field</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Expanding industry-specific vocabulary and terminology</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Exercises and activities to reinforce and practice specialized vocabulary</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Incorporating technical terms and jargon into spoken and written communication</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 5: Reading Comprehension for Professional/Academic Texts</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Developing reading skills for professional or academic texts within participants&#39; fields</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Strategies for skimming, scanning, and understanding complex texts</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Identifying main ideas, supporting details, and summarizing key information</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 6: Writing Skills for Specific Purposes</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Improving writing skills for specific purposes within participants&#39; field</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Practice exercises for writing reports, proposals, academic papers, etc.</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Enhancing clarity, coherence, and professional tone in written communication</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 7: Presentation and Public Speaking Skills</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Developing effective presentation skills within participants&#39; field</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Techniques for organizing content, engaging the audience, and delivering impactful presentations</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Practice sessions with feedback and guidance</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 8: Negotiation and Business Communication Skills</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Enhancing negotiation and business communication skills for professional contexts</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Role-plays and practical exercises for effective communication in meetings, negotiations, etc.</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Polishing language and strategies for successful business interactions</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 9: Cross-Cultural Communication</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Understanding cultural nuances and adapting communication styles within participants&#39; field</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Developing intercultural communication skills for international professional contexts</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Practicing effective communication in multicultural environments</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 10: Review and Final Evaluation</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Reviewing course content and addressing individual needs</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Comprehensive review exercises for all language skills within participants&#39; field</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Final evaluation and feedback session</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include guest speakers or industry-specific field trips to provide further immersion and practical application of language skills.</em></span></p>

GLA Tutors Home or Online

English for Specific Purposes (ESP)

English Pronunciation

English Language Teaching

English Speaking

English Vocabulary

Academic English

English

Formal English

Business English

ESOL - English for Specific Purposes (ESP) (modular) - Online Tuition

General admission

360 Excavator

Tutoring

ESOL - English for Business (modular) - Online Tuition

London

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">This course is designed to enhance the speaking and conversational skills of adult learners in English. Through a combination of interactive activities, discussions, and real-life scenarios, participants will develop the confidence and fluency needed to engage in various social and professional situations. Emphasis will be placed on improving pronunciation, expanding vocabulary, and refining grammar structures to communicate effectively in English.&nbsp;</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Duration: 10 weeks (20 sessions)</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Course Objectives:</u></strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">By the end of this course, participants will:</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">1. Improve their overall speaking fluency and accuracy in English.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">2. Enhance their listening skills to understand and respond appropriately in conversations.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">3. Expand their vocabulary and idiomatic expressions for effective communication.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">4. Develop confidence in speaking English in social and professional settings.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">5. Gain a deeper understanding of cultural nuances and non-verbal communication in English-speaking countries.</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline:</strong></u></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 1: Introduction to Conversational English</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Icebreaker activities to get to know each other</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Assessing participants&#39; current speaking level</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Setting personal goals for the course</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 2: Pronunciation and Intonation</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Identifying common pronunciation challenges</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Practicing correct stress and intonation patterns</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Role-playing exercises for clear communication</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 3: Everyday Conversations</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Engaging in small talk and greetings</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Discussing personal interests and hobbies</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Describing daily routines and activities</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 4: Travel and Tourism</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Asking for directions and recommendations</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Role-playing scenarios at airports, hotels, and tourist attractions</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Vocabulary related to travel and cultural experiences</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 5: Socialising and Networking</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Discussing personal and professional backgrounds</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Participating in group discussions and debates</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Practicing active listening and turn-taking in conversations</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 6: Business Communication</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Presenting ideas and opinions in a professional setting</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Negotiating and persuading effectively</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Writing and delivering effective elevator pitches</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 7: Job Interviews and Resume Building</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Preparing for job interviews in English</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Practicing common interview questions and answers</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Crafting a compelling resume and cover letter</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 8: Public Speaking and Presentation Skills</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Overcoming public speaking anxiety</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Structuring and delivering engaging presentations</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Using visual aids and body language effectively</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 9: Cultural Awareness and Non-verbal Communication</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Understanding cultural differences in communication</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Interpreting body language and gestures</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Role-playing cross-cultural scenarios</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Week 10: Real-life Simulations</strong></span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Applying all learned skills in real-life scenarios</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Group discussions and feedback sessions</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">- Reviewing progress and setting future language goals</span></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">Note: This syllabus is a guideline and can be customised based on the specific needs and preferences of the participants. You can opt in and out of different modules.&nbsp;</em></span></p>

Languages

ESOL (English for Speakers of Other Languages)

ESOL: Conversational & Speaking English (modular) - Online Tuition

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understand the basics of Instagram marketing and how it can be used to promote products and grow a business community</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Create visually appealing content and videos using Instagram filters and various features like Boomerang, Hyper-Lapse, Reels and IGTV</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Use Instagram stories to promote their business and engage with their audience in real time</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Effectively use hashtags to increase reach and grow your community</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Create a content management plan, set goals and schedule posts to improve your marketing strategy</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Launch an Instagram advertising campaign and optimize your advertising strategy</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Use various Instagram hacks and techniques to boost your business rapidly</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">Today, Instagram is one of the most popular marketing platforms, and social media plays a key role in business success. With the Instagram Marketing course, you&rsquo;ll learn how to market your products and grow your business community using Instagram.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The course is divided into twelve modules, each covering a different aspect of Instagram marketing. In the first module, you&rsquo;ll learn about the basics of Instagram marketing and how businesses operate online.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The course then moves on to optimising the Instagram profile, creating visually appealing content, and writing engaging captions. You will also learn how to use Instagram stories and hashtags effectively to increase your reach and grow your community.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The course also covers topics such as setting up an Instagram shop, managing content, launching an advertising campaign, and tracking the performance of your business using Instagram analytics.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The course concludes by introducing various Instagram hacks and techniques that learners can use to boost their business rapidly.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The course will teach learners how to effectively use Instagram to market your products and grow your business community.</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1 Getting Started with Instagram</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2 Profile Optimisation</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3 Setting Up an Aesthetic Feed</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4 Captions for Actions</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5 Instagram Stories</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6 Instagram Lives</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7 Using Hashtags</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8 Instagram Shop</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 9 Content Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10 Instagram Advertising</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 11 Instagram Analytics</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 12 Instagram Hacks</strong></li></ul>

LearnDrive UK

Marketing

Digital Marketing

Instagram Marketing

Instagram Marketing course will show you how to use Instagram to market your products and build your business community so that you can grow your business.




















<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for people who use PowerPoint for their business communication needs.</p>Overview<p>To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders.</p><p>This course is intended for those who wish to take advantage of the application for high quality business presentations and reports.</p></div><div id="course-pills-2"><h4>Presentations</h4><ul><li>Create Attractive Presentations from Existing PowerPoint Templates</li><li>Creating Presentations Quickly using Outline to build a Structure</li><li>Incorporating and reusing slides from other presentations into your own</li></ul><h4>Templates and Customization</h4><ul><li>Using Slide Layouts</li><li>Using the Slide Master</li><li>Creating Custom Slide Layout</li></ul><h4>Working with Charts and Tables</h4><ul><li>Create and Modify Tables</li><li>Create Charts and Graphs</li><li>Copying Charts into PowerPoint</li><li>Link Vs Embed</li></ul><h4>Add Visual Elements to a Presentation</h4><ul><li>Create and Modify Shapes </li><li>Add Images </li><li>Create SmartArt to Make Easily Modifiable graphics </li><li>Use SmartArt to Give Dull Text a More Visual Appeal</li></ul><h4>Working with Media and Animation</h4><ul><li>Add Audio to A Presentation</li><li>Add Video to A Presentation</li><li>Add and Customize Animations</li><li>Add and Customize Transitions</li></ul><h4>Preparing to Present</h4><ul><li>Add Notes to A Presentation</li><li>Presenter View And Slide Show Controls</li><li>Create A Custom Slide Show </li><li>Saving and Sharing the Presentation </li><li>Printing Options and Handouts</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Microsoft PowerPoint for the Business User training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Microsoft PowerPoint for the Business User course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Executive Presentation

Office Skills & Productivity

Microsoft Power Platform

Microsoft Powerpoint

Presentation Skills

Microsoft PowerPoint for the Business User

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p><p>This online <strong>GDPR Certificate</strong> is essential for individuals who are responsible for managing and controlling contact with personal data in the workplace. Our best-selling Data Protection Course is designed to help you to be submissive with legislation.</p><p>This <strong>GDPR Certificate </strong>will provide a clear understanding of the Data Protection Act (DPA) as well as its connections within the workplace in the most effective way possible, especially within your business. By learning the basic training of GDPR, you will be able to meet the strong modern requirement for information within the business community and this training is, therefore, a must for employees that interact with clients and customers.</p><p>Moreover, understand the data security policy which plays a significant role when threats are arising at a high rate.</p><p>Along with this <strong>GDPR Certificate Level 5</strong>, you will get <strong> 10</strong> additional Career development courses, an <strong>original hardcopy certificate</strong>, a <strong>transcript</strong> and a s<strong>tudent ID card</strong> which will allow you to get discounts on things like <strong>music</strong>, <strong>food</strong>, <strong>travel</strong> and <strong> clothes</strong> etc.</p><p><strong>What other courses are included with this bundle?</strong></p><ol><li>Level 2 Microsoft Office Essentials</li><li>Microsoft Teams</li><li>Leadership &amp; Management Diploma</li><li>Working from Home Essentials</li><li>Mental Health and Working from Home</li><li>Online Meeting Management</li><li>Effective Communication Skills</li><li>Time Management</li><li>Report Writing</li><li>Emotional Intelligence and Human Behaviour</li></ol><p>Gain in-demand data protection skills with the <strong>GDPR Data Protection Level 5 </strong>course.</p><p>The General Data Protection Regulation (GDPR), intending to improve data protection for people across the EU, was implemented on 25 May 2018. This <strong>GDPR Data Protection Level 5 </strong>course will give you a good understanding of the GDPR and how it affects you. It will teach you privacy-protecting methods, data subject rights, obligations of data controllers and processors, and other fundamental skills.</p><p>Gain in-demand Data Protection Officer skills by enrolling in the <strong>GDPR Data Protection Level 5 </strong>course today.</p><p>Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd.</p><p>Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes.</p><p><strong>Benefits you'll get choosing:</strong></p><ul><li>One payment, but lifetime access to 11 CPD courses</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable knowledge without leaving your home</li></ul><p><strong>Curriculum</strong></p><p><strong>***GDPR Data Protection Level 5***</strong></p><ul><li>Module 01: Basics Of GDPR</li><li>Module 02: Principles of GDPR</li><li>Module 03: Legal Foundation for Processing</li><li>Module 04: Rights of Individuals</li><li>Module 05: Accountability and Governance</li><li>Module 06: Data Protection Officer</li><li>Module 07: Security Of Data</li><li>Module 08: Personal Data Breaches</li><li>Module 09: International Data Transfers After the Brexit</li><li>Module 10: Exemptions - Part One</li><li>Module 11: Exemptions - Part Two</li><li>Module 12: National Security and Defence</li><li>Module 13: Understanding Data Protection Act 2018</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li></ul><ul><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p><p>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        45 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>There is no experience or previous qualifications required for enrolment on this <strong>GDPR Data Protection Level 5</strong>. It is available to all students, of all academic backgrounds.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our <strong>GDPR Data Protection Level 5 </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</p><p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

GDPR Certificate - CPD Accredited

<h2>Writing Clear Business Communication: In-House Training</h2>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread.</p>
 <p>Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete.</p>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach.</p><h3>What you Will Learn</h3> 
 <p>At the end of this program, you will be able to:</p> 
 <ul> 
 <li>Write effective e-mails, letters, memos, and reports</li> 
 <li>Clearly articulate the message</li> 
 <li>Achieve desired results from correspondence</li> 
 <li>Organize content for maximum impact</li> 
 <li>Format for enhanced understanding</li> 
 <li>Choose the appropriate communication medium for each document</li> 
 <li>Revise documents to increase clarity and impact</li> 
 </ul><section>
                    <h3>Foundations Concepts</h3> <ul>  <li>Business writing as a form of professional communication</li>  <li>How business writing compares to other forms of writing</li>  <li>Characteristics of good business writing</li>  <li>Challenges with business writing</li>  </ul>  <h3>The Project Environment</h3> <ul>  <li>Business writing in the project environment</li>  <li>The concept of art, science, and optics of business writing</li>  </ul>  <h3>Art</h3> <ul>  <li>Economy</li>  <li>Precision</li>  <li>Action</li>  <li>Music</li>  <li>Personality</li>  </ul>  <h3>Science</h3> <ul>  <li>Purpose, simple, compound, and complex sentence structures</li>  <li>Techniques to engage the reader</li>  <li>Point of view: tone, attitude, and humor</li>  <li>Organization: opening, body, and closing</li>  <li>Support and coherence</li>  </ul>  <h3>Optics</h3> <ul>  <li>Visual optics</li>  <li>Sound optics</li>  <li>Feel optics</li>  <li>Effective optics</li>  <li>Efficient optics</li>  </ul>  <h3>Email</h3> <ul>  <li>Formal vs. informal emails</li>  <li>Suggestions for improving email communication</li>  <li>Instant and text messaging</li>  </ul>  <h3>Reports</h3> <ul>  <li>Common types of reports created</li>  <li>Formatting of reports</li>  <li>Guidelines for meeting minutes</li>  </ul>  <h3>Contracts</h3> <ul>  <li>Types of contracts</li>  <li>Common agreements</li>  <li>Procurement documents</li>  </ul>  <h3>Templates, Forms, and Checklists</h3> <ul>  <li>Templates</li>  <li>Forms</li>  <li>Checklists</li>  <li>Other Formatting</li>  </ul>  <h3>Good Documentation Practices</h3> <ul>  <li>Good documentation practices</li>  <li>Data integrity in business communication</li>  </ul>


                </section>

IIL Europe Ltd

Writing Clear Business Communication: In-House Training

<div>
	<h3><strong>Description</strong></h3>
<p>This online <b>GDPR Data Protection Training Course</b> is essential for individuals who are responsible for managing and controlling contact with personal data in the workplace. Our best-selling Data Protection Course is designed to help you to be submissive with legislation.</p>
<p>This course will provide a clear understanding of the Data Protection Act (DPA) as well as its connections within the workplace in the most effective way possible, especially within your business. By learning the basic training of GDPR, you will be able to meet the strong modern requirement for information within the business community and this training is, therefore, a must for employees that interact with clients and customers.</p>
<p>Moreover, understand the data security policy which plays a significant role when threats are arising at a high rate.</p>
<div>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds.</li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3><b>Assessment:  </b></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<p>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</p>
<h3><b>Why choose us?</b></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><strong>Career Path</strong></h3>
<p>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</p>
</div>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module 01</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Overview</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Writing a Data Privacy Plan</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Privacy Awareness</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Mapping</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Information Request Procedure</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Internal Data Procedures</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Security Policy</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Personal Data Protection Policy</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Client Privacy Policy</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Breach Procedure</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Training</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Other Necessary Pieces</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - GDPR Data Protection Training Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - GDPR Data Protection Training Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Data Protection

GDPR

Data Protection Officer

Data Protection Officer (DPO)

Certified in Data Protection (CDP)

GDPR Data Protection Training Course

<div>
	<h3><strong>Description</strong></h3>
<p><span>Emails are a quick and effective way to send information and data anywhere in the world. Much like any other text-based form of communication, they're also incredibly easy to misinterpret and take out of context. A clear and transparent communication pattern is essential for optimum performance in any organization.</span></p>
<p><span>This Marketing Email Etiquette Training is designed to teachthe proper use of business language and accurately addressing your stakeholders. Emails are just like your business card as it introduces you as a member of the global business community. This course will help you learn ways in which you can send across your message for effective and powerful communication while saving precious time generally lost in translation and understanding. Through the course you'll know how to manage situations where an email reaches the wrong person, you'll learn the circumstances when sending an email is necessary and/or appropriate, and much more!</span></p>
<h3><b>Assessment:</b></h3>
<p>This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work.</p>
<h3><strong>Certification:</strong></h3>
<p>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</p>
<h3><b>Who is this Course for?</b></h3>
<p><strong>Marketing Email Etiquette Training</strong> is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic background.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Marketing Email Etiquette Training</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module: 01</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Promo</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>100 Clicks a Day</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>100 Clicks A Day (Email's The Cornerstone)</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Attractive Character Overview</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Attractive Character II</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Email Sequence Explanation</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module: 02</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Soap Opera Sequence</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Seinfeld Email Sequence</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Autoresponder &amp; Email Examples</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Squeezing Extra Money from Emails</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Expert Positioning</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is a Squeeze</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Squeeze Page Secrets</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Email Etiquette

Video Marketing

Email Marketing

Email Writing

Salesforce Certified Marketing Cloud Email Specialist

Marketing Email Etiquette Training

<h2>Writing Clear Business Communication: Virtual In-House Training</h2>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread.</p>
 <p>Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete.</p>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach.</p><h3>What you Will Learn</h3> 
 <p>At the end of this program, you will be able to:</p> 
 <ul> 
 <li>Write effective e-mails, letters, memos, and reports</li> 
 <li>Clearly articulate the message</li> 
 <li>Achieve desired results from correspondence</li> 
 <li>Organize content for maximum impact</li> 
 <li>Format for enhanced understanding</li> 
 <li>Choose the appropriate communication medium for each document</li> 
 <li>Revise documents to increase clarity and impact</li> 
 </ul><section>
                    <h3>Foundations Concepts</h3> <ul>  <li>Business writing as a form of professional communication</li>  <li>How business writing compares to other forms of writing</li>  <li>Characteristics of good business writing</li>  <li>Challenges with business writing</li>  </ul>  <h3>The Project Environment</h3> <ul>  <li>Business writing in the project environment</li>  <li>The concept of art, science, and optics of business writing</li>  </ul>  <h3>Art</h3> <ul>  <li>Economy</li>  <li>Precision</li>  <li>Action</li>  <li>Music</li>  <li>Personality</li>  </ul>  <h3>Science</h3> <ul>  <li>Purpose, simple, compound, and complex sentence structures</li>  <li>Techniques to engage the reader</li>  <li>Point of view: tone, attitude, and humor</li>  <li>Organization: opening, body, and closing</li>  <li>Support and coherence</li>  </ul>  <h3>Optics</h3> <ul>  <li>Visual optics</li>  <li>Sound optics</li>  <li>Feel optics</li>  <li>Effective optics</li>  <li>Efficient optics</li>  </ul>  <h3>Email</h3> <ul>  <li>Formal vs. informal emails</li>  <li>Suggestions for improving email communication</li>  <li>Instant and text messaging</li>  </ul>  <h3>Reports</h3> <ul>  <li>Common types of reports created</li>  <li>Formatting of reports</li>  <li>Guidelines for meeting minutes</li>  </ul>  <h3>Contracts</h3> <ul>  <li>Types of contracts</li>  <li>Common agreements</li>  <li>Procurement documents</li>  </ul>  <h3>Templates, Forms, and Checklists</h3> <ul>  <li>Templates</li>  <li>Forms</li>  <li>Checklists</li>  <li>Other Formatting</li>  </ul>  <h3>Good Documentation Practices</h3> <ul>  <li>Good documentation practices</li>  <li>Data integrity in business communication</li>  </ul>


                </section>

Writing Clear Business Communication: Virtual In-House Training

<h2>Writing Clear Business Communication (Virtual)</h2>
 <p>Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete.</p>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach.</p><h3>What You Will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Plan and prioritize each day's activities in a more efficient, productive manner</li>
 <li>Establish strategies to execute priorities and overcome procrastination</li>
 <li>Understand how to make trade-offs when faced with fire drills</li>
 <li>How to set and communicate boundary conditions</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course orientation</li> <li>Participants' expectations</li> </ul> <h3>Foundation Concepts</h3> <ul> <li>Exercise: A day in your life</li> <li>Resources to implement change</li> <li>o Mind-set</li> <li>o Tool-set</li> <li>o Skill-set</li> <li>What is your time really worth?</li> <li>The dynamics of procrastination</li> <li>The myth of multi-tasking</li> <li>Brain Rules - how to optimize your efficiency</li> </ul> <h3>Organization and Prioritization</h3> <ul> <li>Time management best practices</li> <li>Goal setting</li> <li>Exercise: Identifying your priorities</li> <li>The importance of organization</li> <li>Time management framework</li> <li>Prioritizing time</li> </ul> <h3>Time Management Techniques</h3> <ul> <li>Tips for managing time</li> <li>Nine ways to overcome procrastination</li> <li>The STING technique</li> <li>Managing your time</li> <li>o Handling unplanned urgencies</li> <li>o Dealing with information overload</li> <li>Delegation and managing others' time</li> <li>Creating your personal action plan</li> </ul>


                </section>

Writing Clear Business Communication (Virtual)

<div>
	<h3><strong>Description:</strong></h3>
<p><span>Every organization has to be prepared for any emergencies that arise during the business. It is imperative to make backup plans for such situations and handle any discrepancy swiftly. This Level 2 Certificate in Crisis Management at Workplace will help you to learn a lot.</span></p>
<p><span>In this course, you will be able to learn about crisis management, training leaders and staff, conducting the crisis audit, developing a response process, consulting with the experts, working through the issues, establishing an emergency operations center, etc. This will help you to ensure that your organization is ready to manage any kind of crisis. </span></p>
<h3><b>Learning Outcomes:</b></h3>
<ul>
<li><span>Assign  people to a proper crisis team role</span></li>
<li><span>Operate a crisis audit</span></li>
<li><span>Settle the routes for business community</span></li>
<li><span>Fix how to manage events</span></li>
<li><span>Assist your team overcome a crisis</span></li>
<li><span>Learn to implement the process</span></li>
</ul>
<h3><b>Assessment:</b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</span></li>
<li><span>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Level 2 Certificate in Crisis Management at Workplace </b><span>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic background.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Level 2 Certificate in Crisis Management at Workplace</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</span></p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Modules</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Overview</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Crisis Management?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Training Leaders and Staff</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conducting the Crisis Audit</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Performing a Risk Level Analysis</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing a Response Process</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Consulting with the Experts</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Incident Management Techniques</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Working through the Issues</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Establishing an Emergency Operations Center</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building Business Continuity and Recovery</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Walliallia</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recovering and Moving On</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Level 2 Certificate in Crisis Management at Workplace</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Level 2 Certificate in Crisis Management at Workplace</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

First Aid At Work

Assessment Practising Certificate (APC)

Certificate in Emergency Response Ambulance Driving (CERAD)

Certificate of Business Continuity Programme (CBCI)

FA Level 1

Level 2 Certificate in Crisis Management at Workplace

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<blockquote>
<h4><span>Do you want to boost your business with appropriate business etiquette? Do you need to increase your business etiquette skill? The course will teach you the techniques and methods of developing proper business etiquette.</span></h4>
</blockquote>
<p><span>The term business etiquette has recognised as one of the essential elements in the corporate world. Business Etiquette refers to the formal style of communication, behaviour and body language by which a person should communicate in the business community. It not only creates a good office environment but also grabs the attention of potential clients. The course introduces you to the necessary knowledge, information and features of Business Etiquette. The course will teach you how to greet with the colleagues and seniors, how to handle telephone, what the proper table manners are, front desk etiquettes, etc. By focusing the strategies of successful people, the course helps you to gain complete mastery over business etiquette.</span></p>
<h3>Course Highlights</h3>
<p><strong>Business Etiquette Certified Diploma</strong> is an award winning and the best selling <strong></strong> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</p>
<p>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed <strong>Business Etiquette Certified Diploma</strong> into <strong>15</strong> modules for teaching you everything you need to become successful in this profession.</p>
<p>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just <strong>22 hours, 10 minutes</strong> hours and it is also possible to study at your own pace.</p>
<p>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</p>
<p>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</p>
<h3>Why You Should Choose Business Etiquette Certified Diploma</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
<p><strong>Business Etiquette Certified Diploma </strong>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</p>
<h3>Requirements</h3>
<p>Our<strong> Business Etiquette Certified Diploma</strong> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3>Career Path</h3>
<p>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our</p>
<p>Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.</p><table>				<tbody><tr>
					<td><i></i></td>
					<td>BUSINESS ETIQUETTE UK &amp; CHINA</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>THE AMERICAN BUSINESSMAN</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>IMPORTANCE OF COURTESY IN BUSINESS COMMUNICATION</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>PUTTING COURTESY INTO BUSINESS</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>PERSONALITY TRAITS OF EFFECTIVE BUSINESS PEOPLE</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>TABLE MANNERS</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>TELEPHONES AND FRONT DOORS</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>TRAVELING AND SELLING</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>THE BUSINESS OF WRITING</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>DIFFERENCE BETWEEN MORALS AND MANNERS</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'BIG BUSINESS'</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>DEPARTMENT STORE</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>A WHILE WITH A TRAVELING MAN</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>TABLES FOR TWO OR MORE</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>LADIES FIRST?</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam-Business Etiquette Certified Diploma</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam-Business Etiquette Certified Diploma</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table>

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