Name: Conflict Resolution Process and Resolutionary Thinking Course
Price: 12 GBP
Availability: InStock

<p>In today's rapidly evolving professional landscape, maintaining clear and ethical boundaries has become paramount. The course "Principles and Support for Maintaining Professional Boundaries" offers a transformative journey that explores the significance of professional boundaries and equips individuals with the knowledge and tools to navigate complex relationships with finesse and integrity.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the concept and significance of professional boundaries.</li><li>Comprehend the purpose behind establishing and maintaining professional boundaries.</li><li>Analyse the intricate dynamics between relationships and professional boundaries.</li><li>Explore the legal implications and ethical considerations related to professional boundaries.</li><li>Acquire a comprehensive understanding of the principles and support systems for maintaining professional boundaries.</li><li>Familiarise yourself with codes of conduct and recognise the negative consequences of boundary violations.</li></ul><p>Embark on a captivating journey of self-reflection and personal growth as you delve into the realm of maintaining professional boundaries. In this thought-provoking course, you'll explore the foundations of professional boundaries, their purpose, and the profound impact they have on relationships and legal obligations. Throughout eight engaging modules, you'll unravel the intricacies of professional boundaries and gain a deep understanding of the principles and support mechanisms that underpin them.</p><p>Uncover the core principles that guide professionals in maintaining appropriate boundaries and explore the legal framework that surrounds these boundaries. By examining real-life case studies and analysing the consequences of boundary violations, you'll gain valuable insights into the importance of upholding ethical standards.</p><p>Whether you're an aspiring professional, an established practitioner, or simply seeking to enhance your understanding of professional boundaries, this course is designed to empower you with the knowledge and skills necessary to navigate complex professional relationships with finesse and integrity. Enrol now and embark on a transformative journey towards professional excellence.</p><p><strong>Certification</strong></p><p>Upon successful completion of the course, all learners will be eligible to receive a certificate titled Professional Boundaries in Health &amp; Social Care to acknowledge their achievement. We are delighted to offer two formats for your certificate: PDF and Hardcopy.</p><ul><li><strong>PDF Certificate:</strong> This digital version of your certificate will be available for you to download and print for totally <strong>FREE</strong>.</li><li><strong>Hardcopy Certificate (UK Delivery):</strong> For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</li><li><strong>Hardcopy Certificate (International Delivery): </strong>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring professionals seeking to understand the importance of professional boundaries.</li><li>Established practitioners looking to enhance their knowledge of maintaining professional boundaries.</li><li>Individuals who are interested in exploring the legal implications and ethical considerations related to professional boundaries.</li><li>Anyone seeking personal growth and a deeper understanding of professional relationships.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course will be beneficial for anyone looking to pursue a career as:</p><ol><li>Social Worker: £25,000 - £40,000 per annum</li><li>Human Resources Manager: £35,000 - £60,000 per annum</li><li>Healthcare Professional: £25,000 - £50,000 per annum</li><li>Educator/Teacher: £24,000 - £40,000 per annum</li><li>Legal Professional: £30,000 - £80,000 per annum</li><li>Counsellor/Therapist: £20,000 - £45,000 per annum</li></ol>
                        </div>

Training Express

Principles and Support for Maintaining Professional Boundaries Course

General Admission

<p>Have you ever wondered what makes you truly unique? Do you find yourself stuck in the same old patterns, unable to break free and achieve your full potential? It's time to take on a transformative journey with our <strong>Self-Awareness Development Course!</strong></p><p>By taking this <strong>Self-Awareness Development course, </strong>your confidence and clarity will be through the roof. Don't wait to unlock the best version of yourself. </p><p>Join our <strong>Self-Awareness Development</strong><strong>Course </strong>today and start your journey towards a more fulfilling and enlightened life.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum of Self-Awareness Development</strong></p><ul><li>Develop Your Self-Awareness</li><li>The Development of Core Beliefs and Managing Fears</li><li>Understanding Emotional Intelligence</li></ul><p><strong>Learning Outcomes:</strong></p><ol><li>Develop self-awareness through reflective practices and self-exploration exercises.</li><li>Identify and analyse personal core beliefs and their origins.</li><li>Recognise and manage personal fears influencing thoughts and behaviours.</li><li>Understand emotional intelligence and its impact on personal relationships.</li><li>Apply emotional intelligence strategies in various interpersonal situations.</li><li>Enhance emotional regulation skills for improved mental well-being.</li></ol><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Self-Awareness Development Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Self-Awareness Development.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Self-Awareness Development Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Self-Awareness Development Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals seeking personal growth and self-understanding.</li><li>Anyone wanting to improve emotional regulation skills.</li><li>People interested in developing emotional intelligence.</li><li>Those aiming to understand and manage core beliefs.</li><li>Individuals desiring better self-awareness and mindfulness.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Self-Awareness Development Course. You just need to have an interest in Self-Awareness Development Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Life Coach</li><li>Counsellor</li><li>Human Resources Specialist</li><li>Social Worker</li><li>Health and Wellness Coach</li><li>Employee Assistance Programme Advisor</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Self-Awareness Development Course

<p>Engage in our comprehensive course on Assertive Communication, it is designed to empower individuals with the essential skills for effective self-expression and interpersonal interactions. Through eight thoughtfully crafted modules, participants will discover the art of confident communication, emotional intelligence, and strategies to navigate various social and workplace scenarios. Our course begins by instilling a foundation of assertiveness and gradually hones one's self-confidence, self-awareness, and emotional intelligence. The path to success involves mastering effective communication strategies, conquering fears and anxieties, and nurturing self-esteem. Our holistic approach ensures that students emerge as skilled communicators, equipped to assert themselves in any situation.</p><p><strong>Key Features</strong></p><ul><li>CPD Accredited</li><li>FREE PDF + Hardcopy certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum </strong></p><ul><li>Module 01: Introduction to Assertiveness Skills</li><li>Module 02: Building Self-Confidence</li><li>Module 03: Self-Awareness and Emotional Intelligence</li><li>Module 04: Effective Communication Strategies</li><li>Module 05: Assertiveness in Social Situations</li><li>Module 06: Assertiveness in the Workplace</li><li>Module 07: Overcoming Fear and Anxiety</li><li>Module 08: Self-Esteem and Assertiveness</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Enhance your confidence and self-assuredness.</li><li>Improve your emotional intelligence for better relationships.</li><li>Master effective communication strategies.</li><li>Navigate social and workplace situations assertively.</li><li>Conquer fear and anxiety to boost self-esteem.</li><li>Develop assertiveness for personal and professional growth.</li></ul><p><strong>Accreditation</strong></p><p>This course is <strong>CPD Quality Standards</strong> (<strong>CPD QS)</strong> accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certificate</strong></p><p>After completing this course, you will get a FREE Digital Certificate from Training Express.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals looking to boost their confidence and communication skills.</li><li>Professionals aiming to excel in the workplace.</li><li>Anyone seeking personal growth and self-improvement.</li><li>Students preparing for future career success.</li><li>Those who wish to strengthen their interpersonal relationships.</li><li>Individuals wanting to overcome fear and anxiety.</li><li>Anyone interested in enhancing their self-esteem.</li><li>Those looking to unlock the secrets of assertive communication.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Communication Officer</li><li>Human Resources Specialist</li><li>Sales and Marketing Manager</li><li>Counsellor or Therapist</li><li>Customer Service Representative</li><li>Team Leader or Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Assertive Communication Course

<p>In today's digital age, mastering the art of virtual interviewing is crucial for attracting and hiring top talent from anywhere in the world. Our <strong>Virtual Interviewing Training</strong> course is designed to equip you with the essential skills and knowledge to conduct seamless and effective virtual interviews.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>The Virtual Interviewing Training course is designed to teach you how to conduct successful virtual interviews. You will learn the basics of virtual interviewing and how to choose the right technology for your needs. The course covers essential preparation steps, ensuring you are ready and confident for the interview. You will gain insights from the interviewer's perspective, helping you to understand what to look for in candidates and how to assess their suitability.</p><p>Additionally, you will learn strategies to attract and hire top talent. The course concludes with guidance on making final hiring decisions and effective onboarding processes. By the end of the course, you will be well-equipped to handle virtual interviews professionally and effectively, ensuring you find the best candidates for your organization.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Introduction to the Course</li><li>Module 02: An Introduction to Virtual Interviewing</li><li>Module 03: Picking a Tech to Use</li><li>Module 04: Interview Preparation</li><li>Module 05: Interviewer's Perspective</li><li>Module 06: Attract and Hire the Best Talents</li><li>Module 07: Final Thoughts and Onboarding</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the basics of virtual interviewing techniques and best practices.</li><li>Identify and select the appropriate technology for virtual interviews.</li><li>Prepare effectively for conducting virtual interviews.</li><li>Gain insight into the interviewer's perspective during virtual interviews.</li><li>Learn strategies to attract and hire top talents.</li><li>Implement effective onboarding practices for new hires.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Virtual Interviewing Training <span>1:27:42</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Introduction to the Course</span>

                                                    <span>11:09</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: An Introduction to Virtual Interviewing</span>

                                                    <span>09:01</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Picking a Tech to Use</span>

                                                    <span>14:16</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Interview Preparation</span>

                                                    <span>18:54</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Interviewer's Perspective</span>

                                                    <span>08:24</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Attract and Hire the Best Talents</span>

                                                    <span>08:12</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Final Thoughts and Onboarding</span>

                                                    <span>16:46</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Hiring managers conducting virtual interviews.</li><li>HR professionals transitioning to virtual recruitment.</li><li>Recruitment consultants in online hiring processes.</li><li>Team leaders responsible for virtual hiring.</li><li>Business owners conducting virtual interviews.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Recruitment Specialist</li><li>Human Resources Manager</li><li>Talent Acquisition Coordinator</li><li>Hiring Manager</li><li>HR Consultant</li><li>Recruitment Agency Staff</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Virtual Interviewing Training

<p><strong>Unlock the gateway to effective business leadership with our comprehensive "Education for Business Managers and Administrators" course. Dive into the intricacies of office administration, business process management, and leadership enhancement. </strong></p><p>From mastering business etiquette and writing skills to honing negotiation techniques and risk management, this Education for Business Managers and Administrators course equips you with a robust skill set.</p><p>Elevate your organisational, communication, and talent management skills while navigating the nuances of employee motivation and conflict resolution. With 13 modules meticulously designed to empower, this Education for Business Managers and Administrators course is your key to thriving in the dynamic realm of business management.</p><p><strong>Key Features</strong></p><p>This Education for Business Managers and Administrators course includes the following offers: </p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Learning Outcomes</strong></p><p>After Completing this Education for Business Managers and Administrators course, you will able to: </p><ul><li>Develop efficient office administration strategies for streamlined operations.</li><li>Implement effective business processes to enhance organisational productivity.</li><li>Elevate leadership performance through proven management techniques.</li><li>Demonstrate polished business etiquette in diverse professional settings.</li><li>Craft compelling business documents with advanced writing skills.</li><li>Master the art of communication, negotiation, and risk management in business.</li></ul><p><strong>Course Curriculum</strong></p><p><strong>Education for Business Managers and Administrators</strong></p><ul><li>Module 01: Introduction to Office Administration </li><li>Module 02: Business Process Management </li><li>Module 03: Improving Management and Leadership Performance </li><li>Module 04: Business Etiquette </li><li>Module 05: Business Writing Skills </li><li>Module 06: Business Telephone Skills </li><li>Module 07: Organisational Skills </li><li>Module 08: Communication Skills </li><li>Module 09: Negotiation Techniques </li><li>Module 10: Talent Management </li><li>Module 11: Motivating Employees </li><li>Module 12: Managing Conflict </li><li>Module 13: Risk Management </li></ul><p><strong>Accreditation</strong></p><p>This Education for Business Managers and Administrators course is CPD Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Education for Business Managers and Administrators course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for all employees or anyone who genuinely wishes to learn more about Education for Business Managers and Administrators basics.Aspiring Business Managers</p><ul><li>Entry-level Administrators</li><li>Emerging Leaders</li><li>Corporate Professionals</li><li>Administrative Assistants</li><li>Entrepreneurs</li><li>Team Supervisors</li><li>HR Personnel</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this Education for Business Managers and Administrators course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Office Manager</li><li>Business Analyst</li><li>Team Leader</li><li>Human Resources Coordinator</li><li>Executive Assistant</li><li>Project Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Education for Business Managers and Administrators Course

<p>Uncover the secrets of safeguarding against unseen threats with our comprehensive curriculum. Immerse yourself in a journey that transcends the mundane, delving into the core of workplace safety. Acquire insights that empower you to navigate regulatory landscapes effortlessly, setting the gold standard for professional competence. In this dynamic course, master the art of risk assessment and management, crafting a shield against potential exposure incidents. </p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>Elevate your understanding as you explore the intricate dance between prevention and control measures, ensuring a resilient defense against bloodborne pathogens. Engage with a curriculum meticulously designed to equip you with the knowledge that not only meets but surpasses industry standards. Your commitment to workplace safety begins here, setting you on a trajectory of excellence.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Overview of Bloodborne Pathogens</li><li>Module 02: Compliance Standards and Recommendations</li><li>Module 03: Measures for Prevention and Control</li><li>Module 04: Managing Exposure Incidents</li><li>Module 05: Assessing and Managing Risks</li><li>Module 06: Programs for Immunization</li><li>Module 07: Policies and Procedures in the Workplace</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Develop expertise in bloodborne pathogen prevention and control strategies.</li><li>Navigate regulatory standards and guidelines with confidence and precision.</li><li>Craft effective workplace policies and procedures for optimal safety measures.</li><li>Master timely and efficient exposure incident response protocols.</li><li>Conduct thorough risk assessments, ensuring a proactive approach to potential hazards.</li><li>Gain proficiency in designing and implementing vaccination programs within the workplace.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Bloodborne Pathogens Safety Training <span>2:46:26</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Overview of Bloodborne Pathogens</span>

                                                    <span>23:36</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: Compliance Standards and Recommendations</span>

                                                    <span>21:04</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Measures for Prevention and Control</span>

                                                    <span>29:32</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Managing Exposure Incidents</span>

                                                    <span>19:50</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Assessing and Managing Risks</span>

                                                    <span>23:33</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Programs for Immunization</span>

                                                    <span>19:16</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Policies and Procedures in the Workplace</span>

                                                    <span>28:35</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Healthcare professionals seeking advanced infection control knowledge.</li><li>Safety officers aiming to enhance workplace health and safety practices.</li><li>Human resources personnel responsible for policy development and implementation.</li><li>Emergency response teams looking to sharpen incident response skills.</li><li>Individuals in supervisory roles keen on fostering a secure work environment.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Infection Control Officer</li><li>Health and Safety Advisor</li><li>Emergency Response Coordinator</li><li>Occupational Health Specialist</li><li>Policy and Procedure Developer</li><li>Workplace Vaccination Coordinator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Bloodborne Pathogens Safety Training

<p><strong>[Updated 2024]</strong></p><p>Experts in facilities management are in high demand. Skilled facility managers are continually in demand from businesses that specialise in maintenance or facilities management. Facility managers are also needed by a number of public and commercial enterprises for their maintenance or facilities management divisions.</p><p>Fortunately, you can now also be a part of this demanding career with the aid of our complete Facilities Management course.</p><p>You will learn all there is to know about facilities management in this course. You will gain knowledge in managing workplace services, contract management, human resources, and space management. We will also go over maintenance, repairs, project management, and other crucial subjects, as well as sustainable facilities management.</p><p><strong>Learning Outcomes</strong></p><p>Upon successful completion of this Facilities Management course, you will be able to,</p><ul><li>Recognise the significance of facilities management and investigate the facilities manager's strategic function.</li><li>Understand the advantages that space management provides.</li><li>Learn how facilities management relates to human resource and contract management.</li><li>Learn the prerequisites for lease purchase and vendor management.</li><li>Improve your sustainable facilities management skills.</li><li>Discover the fundamentals of project management.</li><li>Gain a thorough grasp of business development and and succession planning.</li></ul><p><strong>Key Features</strong></p><ul><li><strong>CPD Accredited</strong></li><li>Instant PDF certificate</li><li>Hard-copy dispatch by next working day</li><li>Laptop/tablet/smartphone-friendly learning</li><li>24/7 Learning support and assistance</li><li>Free Retake and Lifetime Access</li></ul><p><strong>Additional Gifts</strong></p><ul><li><strong>Course 01: </strong>Project Management</li><li><strong>Course 02: </strong>Security Management</li></ul><p>Fast track your career today with new industry-specific facilities management skills and learn from the experts in this accredited online course.</p><p><strong>CURRICULUM</strong></p><p><strong>Facilities Management </strong></p><ul><li>Introduction to Facilities Management</li><li>Space Management</li><li>Managing Workplace Services</li><li>Human Resource and Contract Management</li><li>Lease Purchase and Vendor Management</li><li>Health and Safety at Work</li><li>Sustainable Facility Management</li><li>Maintenance and Repairs</li><li>Project Management</li><li>Business Development and Succession Planning</li></ul><p><strong>Certification</strong></p><p>This Facilities Management Diploma is CPD Certification Service (CPD UK) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Assessment</strong></p><p>At the end of the course, there will be an online assessment, which you will need to pass to complete the course.</p><p><strong>Disclaimer: </strong>The CPD approved course is owned by E-Learning<br />Solutions Ltd and is distributed under license.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Facilities Management course is ideal for</p><ul><li>Project Manager</li><li>Team Leader</li><li>Manager</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The following job opportunities are greatly benefited from this Facilities Management course.</p><ul><li>Facility Managers</li><li>Maintenance Managers</li><li>Service department staff</li></ul><p>These professions typically make between £30,000 and £40,000 a year in the United Kingdom.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Facilities Management Course

<p><strong>Train the Trainer - Course Online</strong></p><p>Training, in broad terms, is the process of teaching someone or a group of people to do something new or better. However, for the professional trainer, effective and efficient training entails far more than this.</p><p>The purpose of this <strong>Train the Trainer - Course</strong> is to introduce the skills, knowledge, and character traits that are at the heart of effective training. Effective training requires far more than simply presenting candidates with new ideas and expecting them to respond appropriately. The effective trainer is a charismatic and inspirational leader who naturally develops trust and respect in delegates.</p><p>Through this <strong>Train the Trainer - Course</strong> you will learn how to identify and respond to individual candidates' unique needs, engage even the most difficult audiences, and become a confident communicator. Learn about the art of effective performance management, the value of conflict resolution skills, and a detailed breakdown of the effective workshop planning process.</p><p><strong>Courses You will Get in this Train the Trainer - Course Bundle</strong></p><ul><li><strong>Course 01:</strong> Train the Trainer</li><li><strong>Course 02:</strong> Teaching Assistant</li><li><strong>Course 03:</strong> Life Coaching</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Train the Trainer - Course]</strong></p> <p><strong>Train the Trainer - Course</strong></p><p><strong>Detailed course curriculum of Train the Trainer - Course</strong></p><ul><li>Module 01: Assessing Needs</li><li>Module 02: Understanding Adult Learners</li><li>Module 03: Training Styles</li><li>Module 04: Understanding Today's Learner</li><li>Module 05: Writing Instructional Objectives</li><li>Module 06: Writing an Instructional Plan</li><li>Module 07: Selecting, Designing, and Developing Active-Training Methods</li><li>Module 08: Delivering Training</li><li>Module 09: Using Visual Aids</li><li>Module 10: Working with Groups</li><li>Module 11: Using Creativity</li><li>Module 12: Evaluating Training</li><li>Module 13: Training Across Cultures</li><li>Module 14: Storytelling as a Training Technique</li><li>Module 15: Using Technology in Training</li><li>Module 16: Training On the Job</li><li>Module 17: Training During Tough Times</li><li>Module 18: The Business of Consulting: Internal and External</li></ul><p><strong>Assessment Method of Train the Trainer - Course</strong></p><p>After completing each module of the Train the Trainer - Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Train the Trainer - Course</strong></p><p>After completing the MCQ/Assignment assessment for this Train the Trainer - course, you will be entitled to a Certificate of Completion from Training Tale.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Train the Trainer - Course</strong></p><p>This Train the Trainer - Course is ideal for both existing and future trainers, as well as business owners, managers, human resources personnel, and anyone involved in employee training or development.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Train the Trainer - Course</strong></p><p>There are <strong>no specific</strong> requirements for this Train the Trainer - Course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Train the Trainer - Course</strong></p><p>The knowledge you will gain through this Train the Trainer - Course may lead you to a variety of career opportunities. Such as:</p><ul><li>Trainer</li><li>Learning Consultant</li><li>Curriculum Developer</li><li>Skills Trainer</li><li>Crew Trainer</li><li>Training Coordinator</li><li>Training Instructor</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Life Coach Training

Teacher Training

Trainers Course

Train the Trainer (TTT)

Trainer

Teaching & Training

Train the Trainer - Course

<p>Are you ready to advance your career in business management? With this exclusive <strong>Operations Management Course</strong>, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors!</p><p><strong>Operations Management Course</strong> is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. <strong>Operations Management Course</strong> aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations.</p><p>The purpose of this <strong>Operations Management Course</strong> qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This <strong>Operations Management Course</strong> prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning &amp; Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more.</p><p><strong>Why Choose Operations Management Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul> <p>Curriculum of Operations Management</p><ul><li>Module 01: Understanding Operations Management</li><li>Module 02: Understanding Process Management</li><li>Module 03: Understanding Supply Chain Management</li><li>Module 04: Understanding Planning &amp; Sourcing Operations</li><li>Module 05: Understanding Talent Management</li><li>Module 06: Understanding Procurement Operations</li><li>Module 07: Understanding Manufacturing and Service Operations</li><li>Module 08: Understanding Succession Planning</li><li>Module 09: Understanding Project Management</li><li>Module 10: Understanding Quality Control</li><li>Module 11: Understanding Product and Service Innovation</li><li>Module 12: Understanding Communication Skills</li><li>Module 13: Understanding Negotiation Techniques</li><li>Module 14: Understanding Change Management</li><li>Module 15: Understanding Maintenance Management</li><li>Module 16: Understanding Conflict Management</li><li>Module 17: Understanding Stress Management</li><li>Module 18: Understanding Business Ethics for the Office</li><li>Module 19: Understanding Business Etiquette</li><li>Module 20: Understanding Risk Management</li></ul><p>----------------------------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Operations Management Course</strong> is ideal for anyone passionate and ambitious about <em>Operations Management</em>.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Operations Management

Retail Management

Master of Business Management (MBM)

Office Management

Marketing Management

Operations Manager

Operations Management Course

<p>Conflict is a part of life. It can happen in our personal lives, our professional lives, and even our communities. Conflict resolution is the process of managing and resolving conflict in a constructive way. It is a skill that can be learned and developed, and it can be a valuable tool for anyone who wants to improve their relationships and their quality of life.</p><p>This course will teach you the skills you need to effectively manage and resolve conflict. You will learn about the different types of conflict, the causes of conflict, and the different strategies for resolving conflict. You will also learn how to develop your own conflict resolution style.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the dynamics and origin of conflicts.</li><li>Develop emotional intelligence for effective conflict resolution.</li><li>Enhance decision-making skills in conflict resolution.</li><li>Rise above conflict resolution and foster creativity in problem-solving.</li><li>Implement a structured conflict resolution process.</li><li>Cultivate resolutionary thinking for positive outcomes.</li></ul><p>Discover the transformative power of conflict resolution and resolutionary thinking with our comprehensive course, "Conflict Resolution Process and Resolutionary Thinking." This program is designed to equip individuals with the necessary skills and mindset to navigate conflicts effectively and transform them into opportunities for growth and collaboration. </p><p>Through engaging modules, you will gain a deep understanding of conflict dynamics, emotional intelligence, decision-making strategies, and the essential elements of a resolutionary mindset. Explore the conflict resolution process, techniques for managing conflicts in diverse settings, and approaches for solving group conflicts. </p><p>By the end of this course, you will have the confidence and expertise to approach conflicts with a fresh perspective, foster productive dialogue, and achieve mutually beneficial conflict resolution. Enrol today and embrace a new way of thinking that can positively impact your personal and professional relationships.</p><p><strong>Certification</strong></p><p>Upon course completion, you're eligible for a <strong>FREE</strong> certificate titled <strong>Conflict Resolution</strong> in PDF or hardcopy format. The PDF certificate will be sent to your registered email <strong>without any cost</strong>. For hardcopies, the UK delivery fee is <strong>£3.99</strong> and the International delivery fee is <strong>£10</strong>. </p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals seeking to enhance their conflict resolution skills.</li><li>Managers and team leaders responsible for conflict resolution within their teams.</li><li>HR professionals and mediators involved in managing workplace conflicts.</li><li>Individuals interested in personal development and improving their communication skills.</li><li>Anyone looking to transform conflicts into opportunities for growth and collaboration.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Conflict Resolution Specialist: £30,000 - £60,000 per annum</li><li>Mediation Consultant: £35,000 - £70,000 per annum</li><li>Human Resources Manager: £35,000 - £70,000 per annum</li><li>Team Leader: £25,000 - £50,000 per annum</li><li>Organizational Development Consultant: £40,000 - £80,000 per annum</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery): </strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Conflict Resolution Process and Resolutionary Thinking Course

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Individuals in various job roles who are involved in leading, managing, and participating in small to medium scale projects.</p>Overview<p>Upon successful completion of this course, students will be able to:  Identify the fundamentals of project management.  Perform the pre-project setup.  Initiate a project.  Plan project strategies.  Develop project schedules.  Plan project staffing, communication, and quality.  Plan project risk management.  Plan project costs.  Plan project procurements.  Plan for change management and transitions.  Manage project execution.  Manage project procurement.  Control project performance.  Monitor and control the triple constraints.  Monitor project risks and procurements.  Perform the project closure processes.</p><p>In this course, students will apply recognized practices of project management and understand a project?s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project.</p></div><div id="course-pills-2"><h3>1 - Exploring Project Management Fundamentals</h3> <ul> <li>Examine the Basics of Project Management</li> <li>Describe the Project Life Cycle</li> <li>Examine Organizational Influences on Project Management</li> </ul> <h3>2 - Performing the Pre-Project Setup</h3> <ul> <li>Create a Project Concept Definition Statement</li> <li>Examine Project Selection</li> <li>Determine Strategic and Operational Relevance</li> <li>Perform Project Feasibility</li> <li>Determine Technical Requirements</li> </ul> <h3>3 - Initiating a Project</h3> <ul> <li>Prepare a Project Statement of Work</li> <li>Create a Project Charter</li> <li>Identify Project Stakeholders</li> </ul> <h3>4 - Planning Project Strategy</h3> <ul> <li>Identify Elements of the Project Management Plan and Subsidiary Plans</li> <li>Determine Stakeholder Needs</li> <li>Create a Scope Statement</li> <li>Develop a Work Breakdown Structure</li> </ul> <h3>5 - Developing the Project Schedule</h3> <ul> <li>Create an Activity List</li> <li>Create a Project Schedule Network Diagram</li> <li>Identify Resources</li> <li>Estimate Time</li> <li>Develop a Project Schedule</li> <li>Identify the Critical Path</li> <li>Optimize the Project Schedule</li> <li>Create a Schedule Baseline</li> </ul> <h3>6 - Planning Human Resources, Communication, and Quality</h3> <ul> <li>Create a Human Resource Plan</li> <li>Create a Communications Management Plan</li> <li>Create a Quality Management Plan</li> </ul> <h3>7 - Planning Project Risk Management</h3> <ul> <li>Examine a Risk Management Plan</li> <li>Identify Project Risks and Triggers</li> <li>Perform Qualitative Risk Analysis</li> <li>Perform Quantitative Risk Analysis</li> <li>Develop a Risk Response Plan</li> </ul> <h3>8 - Planning Project Costs</h3> <ul> <li>Estimate Project Costs</li> <li>Estimate the Cost Baseline</li> <li>Reconcile Funding and Costs</li> </ul> <h3>9 - Planning Project Procurements</h3> <ul> <li>Plan Project Procurements</li> <li>Prepare a Procurement Statement of Work</li> <li>Prepare a Procurement Document</li> </ul> <h3>10 - Planning for Change Management and Transitions</h3> <ul> <li>Develop an Integrated Change Control System</li> <li>Develop a Transition Plan</li> </ul> <h3>11 - Managing Project Execution</h3> <ul> <li>Direct Project Execution</li> <li>Execute a Quality Assurance Plan</li> <li>Assemble a Project Team</li> <li>Develop a Project Team</li> <li>Manage a Project Team</li> <li>Distribute Project Information</li> <li>Manage Stakeholder Relationships and Expectations</li> </ul> <h3>12 - Managing Project Procurement</h3> <ul> <li>Obtain Responses from Sellers</li> <li>Determine Project Sellers</li> </ul> <h3>13 - Control Project Performance</h3> <ul> <li>Monitor and Control Project Work</li> <li>Manage Project Changes</li> <li>Report on Project Performance</li> </ul> <h3>14 - Monitor and Control the Triple Constraints</h3> <ul> <li>Control Project Scope</li> <li>Control Project Schedule</li> <li>Control Project Costs</li> <li>Manage Project Quality</li> </ul> <h3>15 - Monitoring Project Risks and Procurements</h3> <ul> <li>Control Project Risks</li> <li>Managing Vendors and Procurements</li> </ul> <h3>16 - Performing the Project Closure Processes</h3> <ul> <li>Deliver the Final Product</li> <li>Close Project Procurements</li> <li>Conduct a Closeout Meeting</li> <li>Close a Project</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Project Plus Certification (Exam PK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Project Plus Certification (Exam PK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certificate in Teaching Program (CTP)

CompTIA Network+

Project Management Professional (PMP)

Project Management

CompTIA A+

CompTIA Security+

CompTIA Project+

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is designed for all project managers and project team leaders. This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Team Leadership techniques.</p><p>Project success depends on choosing, motivating, and leading the project team. This course focuses on improving the project manager?s human resource expertise, from initial planning through project closure.  Participants will apply all course principles to a work-related case study taken directly from their work environment. At course completion, students will be able to develop a human resource plan, acquire optimal team members, develop and motivate team members, and manage team members to accomplish project goals. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - Project Teams Overview</h3> <ul> <li>Project Human Resource Management</li> <li>Project Human Resources Management Processes</li> <li>Case Study Selection</li> </ul> <h3>2 - Develop Human Resource Plan</h3> <ul> <li>Plan Human Resource Management</li> <li>Roles and Responsibilities</li> <li>Project Organizational Chart</li> <li>Staffing Management Plan</li> <li>Resource Histogram</li> </ul> <h3>3 - Acquire Project Team</h3> <ul> <li>Acquire Project Team Overview</li> <li>Multi-Criteria Decision Analysis</li> <li>Acquire Contract Resources</li> <li>Optimize Virtual Teams</li> <li>Best Practices</li> <li>Social Identity Theory</li> <li>Virtual Teams and Social Identity Theory</li> <li>Team Building Activities for Virtual Teams</li> <li>Cultural Diversity</li> <li>Individualism and Communitarianism</li> <li>Perspectives of Time and Space</li> <li>Fate and Personal Responsibility</li> <li>Face and Saving Face</li> <li>Body Language</li> <li>Create Resource Calendars</li> </ul> <h3>4 - Develop Project Team</h3> <ul> <li>Develop Project Team Overview</li> <li>Ground Rules</li> <li>Form, Storm, Norm, Perform, Adjourn</li> <li>Team Building</li> <li>Team Building ? Personality Profiles</li> <li>Collaborative, Delphi, Majority and Plurality Decision Making</li> <li>Recognition and Rewards</li> <li>Expectancy Theory</li> <li>Maslow?s Hierarchy Of Needs</li> <li>Operant Conditioning</li> <li>Team Performance Assessment</li> </ul> <h3>5 - Manage Project Team</h3> <ul> <li>Manage Project Team Overview</li> <li>Performance Problems</li> <li>Challenging Stakeholders</li> <li>Stress Management</li> <li>Conflict Management and Resolution</li> <li>Views of Conflict</li> <li>Sources of Project Management Conflict</li> <li>Conflict Resolution Survey</li> <li>Conflict Resolution Techniques</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Project Team Leadership training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Project Team Leadership course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Project Leadership

Professional Skills Course (PSC)

Leadership Development

Google Project Management

Project Team Leadership

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">WE WORK HARD TO BE MORE PRODUCTIVE AND AVOID WASTING TIME. THEREFORE, THE MEETINGS WE HAVE SHOULD BE IMPORTANT.</h3><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In order to make the best use of our time, we need to be efficient.</strong>&nbsp;Our main goal is to increase productivity and avoid wasting time. Therefore, it is important that the meetings we have are meaningful and necessary.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Unlike the story of &ldquo;The Boy Who Cried Wolf,&rdquo; we want our meeting attendees to understand the value of our work.</strong>&nbsp;We show them by setting a good example. Over time, they realize that our meetings are held for important reasons. When attendees know that our meetings are productive, respectful (in terms of length and content relevance), and serve a purpose, they are happy to attend and contribute their best.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This class will help participants organize their ideas and communicate clearly.</strong>&nbsp;As facilitators, you will learn to be concise and communicate with confidence. By running more productive sessions, you will increase satisfaction and open up dialogue with your audience.</p><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">FORGE AHEAD &ndash; THE REWARDS AWAIT.</h5>&nbsp;<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">THROUGH THE IMPROVING COMMUNICATIONS&nbsp;<em fr-original-style="" style="box-sizing: border-box;">RUNNING EFFECTIVE MEETINGS</em>&nbsp;CLASS, YOU WILL:</strong></h4>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gain new perspective and methods to create better, more productive sessions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Have a clear purpose to keep focus and engage with interest;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Inspire facilitator-audience dialogue, ensuring a genuine exchange of ideas;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Manage distractions and disruptions appropriately, keeping efficiency; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Probe for information, getting the most useful level of detail for improvement.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Running Effective Meetings</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">As a trainer and human resources professional, I truly believe in the value that Dr. Atkins can add to any organization. The seminar he provided was easy to follow and thought provoking. His personable demeanor along with his humble spirit and obvious expertise make his sessions gems that you cannot afford to pass up.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Deirdre Cash, PHR</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paco Group, NYC</span>

WE WORK HARD TO BE MORE PRODUCTIVE AND AVOID WASTING TIME. THEREFORE, THE MEETINGS WE HAVE SHOULD BE IMPORTANT.
In order to make the best use of our time, we need to be efficient. Our main goal is to increase productivity and avoid wasting time. Therefore, it is important that the meetings we have are meaningful and necessary.
Unlike the story of “The Boy Who Cried Wolf,” we want our meeting attendees to understand the value of our work. We show them by setting a good example. Over time, they realize that our meetings are held for important reasons. When attendees know that our meetings are productive, respectful (in terms of length and content relevance), and serve a purpose, they are happy to attend and contribute their best.
This class will help participants organize their ideas and communicate clearly. As facilitators, you will learn to be concise and communicate with confidence. By running more productive sessions, you will increase satisfaction and open up dialogue with your audience.
FORGE AHEAD – THE REWARDS AWAIT.THROUGH THE IMPROVING COMMUNICATIONS RUNNING EFFECTIVE MEETINGS CLASS, YOU WILL:
Gain new perspective and methods to create better, more productive sessions;
Have a clear purpose to keep focus and engage with interest;
Inspire facilitator-audience dialogue, ensuring a genuine exchange of ideas;
Manage distractions and disruptions appropriately, keeping efficiency; and
Probe for information, getting the most useful level of detail for improvement.
 
Online Format—Running Effective Meetings is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



As a trainer and human resources professional, I truly believe in the value that Dr. Atkins can add to any organization. The seminar he provided was easy to follow and thought provoking. His personable demeanor along with his humble spirit and obvious expertise make his sessions gems that you cannot afford to pass up.
Deirdre Cash, PHRPaco Group, NYC

Improving Communications Uk

RUNNING EFFECTIVE MEETINGS

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Negotiating Skills ► Into Action</strong>&nbsp;strengthens participants&rsquo; ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Outcomes</strong>&nbsp;&ndash; Participants will be able to:</p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Recognize their default negotiating style</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Work more effectively with clients who have different styles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand the process of collaborative negotiations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare appropriately for an upcoming negotiation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft agreements that satisfy both party&rsquo;s underlying interests</li></ul><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);"></span><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Negotiating Skills ► Into Action</strong> is a 4-hour interactive virtual class.</p><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"></h6><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Dr. Atkins, thank you for sharing &lsquo;<em fr-original-style="" style="box-sizing: border-box;">Language of Happiness and Power of Praise</em>&lsquo; with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members&mdash;there is nothing better than that! Thanks again.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Olga Otero, Chapter President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of Palm Beach County (HRPBC)</span>

Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.
Outcomes – Participants will be able to:
Recognize their default negotiating style
Work more effectively with clients who have different styles
Understand the process of collaborative negotiations
Prepare appropriately for an upcoming negotiation
Craft agreements that satisfy both party’s underlying interests
Format—Negotiating Skills ► Into Action is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Dr. Atkins, thank you for sharing ‘Language of Happiness and Power of Praise‘ with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members—there is nothing better than that! Thanks again.
Olga Otero, Chapter PresidentHuman Resources Association of Palm Beach County (HRPBC)

NEGOTIATING SKILLS

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified Facility Manager (CFM)

Construction Design & Management (CDM)

Commercial & Contract Management Certification Program (CCM)

Facility Management

Certified Data Center Facilities Operations Manager (CDFOM)

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Selling Skills&nbsp;► Into Action</strong>&nbsp;strengthens participants&rsquo; ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Outcomes</strong> &ndash; Participants will be able to:</p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify and reach the most promising prospects to increase efficiency,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Research and understand each unique customer to demonstrate expertise and ability,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct productive sales meetings that yield the best data to present the most effective solution,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Present solutions that are fully aligned with the prospect&rsquo;s situation and needs, and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Work more effectively and resourcefully to close more business.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">ONLINE&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Selling Skills&nbsp;► Into Action</strong> is a 4-hour interactive online course.</i></p><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Dr. Atkins, thank you for sharing &lsquo;<em fr-original-style="" style="box-sizing: border-box;">Language of Happiness and Power of Praise</em>&lsquo; with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members&mdash;there is nothing better than that! Thanks again.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Olga Otero, Chapter President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of Palm Beach County (HRPBC)</span>

Selling Skills ► Into Action strengthens participants’ ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.
Outcomes – Participants will be able to:
Identify and reach the most promising prospects to increase efficiency,
Research and understand each unique customer to demonstrate expertise and ability,
Conduct productive sales meetings that yield the best data to present the most effective solution,
Present solutions that are fully aligned with the prospect’s situation and needs, and
Work more effectively and resourcefully to close more business.
 
ONLINE—Selling Skills ► Into Action is a 4-hour interactive online course.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Dr. Atkins, thank you for sharing ‘Language of Happiness and Power of Praise‘ with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members—there is nothing better than that! Thanks again.
Olga Otero, Chapter PresidentHuman Resources Association of Palm Beach County (HRPBC)

SELLING SKILLS

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>The information protection administrator translates an organization?s risk and compliance requirements into technical implementation. They are responsible for implementing and managing solutions for content classification, data loss prevention (DLP), information protection, data lifecycle management, records management, privacy, risk, and compliance. They also work with other roles that are responsible for governance, data, and security to evaluate and develop policies to address an organization's risk reduction and compliance goals. This role assists workload administrators, business application owners, human resources departments, and legal stakeholders to implement technology solutions that support the necessary policies and controls.</p><p></p><p></p><p>Learn how to protect information in your Microsoft 365 deployment.  This course focuses on data lifecycle management and information protection and compliance within your organization.  The course covers implementation of data loss prevention policies, sensitive information types, sensitivity labels, data retention policies, Microsoft Purview Message Encryption, audit, eDiscovery, and insider risk among other related topics. The course helps learners prepare for the Microsoft Information Protection Administrator exam (SC-400).</p><p></p>Prerequisites<p></p><p></p><ul> <li>Foundational knowledge of Microsoft security and compliance technologies.</li>   <li>Basic knowledge of information protection concepts.</li>   <li>Understanding of cloud computing concepts.</li>   <li>Understanding of Microsoft 365 products and services.</li></ul><p></p><p></p></div><div id="course-pills-2"><h3>1 - Introduction to information protection and data lifecycle management in Microsoft Purview</h3> <ul> <li>Know your data</li> <li>Protect your data</li> <li>Prevent data loss</li> <li>Govern your data</li> </ul> <h3>2 - Classify data for protection and governance</h3> <ul> <li>Data classification overview</li> <li>Classify data using sensitive information types</li> <li>Classify data using trainable classifiers</li> <li>Review sensitive information and label usage</li> <li>Explore labeled and sensitive content</li> <li>Understand activities related to your data</li> </ul> <h3>3 - Create and manage sensitive information types</h3> <ul> <li>Compare built-in versus custom sensitive information types</li> <li>Create and manage custom sensitive information types</li> <li>Describe custom sensitive information types with exact data match</li> <li>Implement document fingerprinting</li> <li>Create keyword dictionary</li> </ul> <h3>4 - Understand Microsoft 365 encryption</h3> <ul> <li>Learn how Microsoft 365 data is encrypted at rest</li> <li>Understand service encryption in Microsoft Purview</li> <li>Explore customer key management using Customer Key</li> <li>Learn how data is encrypted in-transit</li> </ul> <h3>5 - Deploy Microsoft Purview Message Encryption</h3> <ul> <li>Implement Microsoft Purview Message Encryption</li> <li>Implement Microsoft Purview Advanced Message Encryption</li> <li>Use Microsoft Purview Message Encryption templates in mail flow rules</li> </ul> <h3>6 - Protect information in Microsoft Purview</h3> <ul> <li>Information protection overview</li> <li>Configure sensitivity labels</li> <li>Configure sensitivity label policies</li> <li>Configure auto-labeling policies</li> <li>Manage, monitor, and remediate information protection</li> </ul> <h3>7 - Apply and manage sensitivity labels</h3> <ul> <li>Apply sensitivity labels to Microsoft Teams, Microsoft 365 groups, and SharePoint sites</li> <li>Plan on-premises labeling</li> <li>Configure on-premises labeling for the Unified Labeling Scanner</li> <li>Apply protections and restrictions to email and files</li> <li>Monitor label performance using label analytics</li> </ul> <h3>8 - Prevent data loss in Microsoft Purview</h3> <ul> <li>Data loss prevention overview</li> <li>Identify content to protect</li> <li>Define policy settings for your DLP policy</li> <li>Test and create your DLP policy</li> <li>Prepare Endpoint DLP</li> <li>Manage DLP alerts in the Microsoft Purview compliance portal</li> <li>View data loss prevention reports</li> <li>Implement the Microsoft Purview Extension</li> </ul> <h3>9 - Configure DLP policies for Microsoft Defender for Cloud Apps and Power Platform</h3> <ul> <li>Configure data loss prevention policies for Power Platform</li> <li>Integrate data loss prevention in Microsoft Defender for Cloud Apps</li> <li>Configure policies in Microsoft Defender for Cloud Apps</li> <li>Manage data loss prevention violations in Microsoft Defender for Cloud Apps</li> </ul> <h3>10 - Manage data loss prevention policies and reports in Microsoft 365</h3> <ul> <li>Configure data loss prevention for policy precedence</li> <li>Implement data loss prevention policies in test mode</li> <li>Explain data loss prevention reporting capabilities</li> <li>Manage permissions for data loss prevention reports</li> <li>Manage and respond to data loss prevention policy violations</li> </ul> <h3>11 - Manage the data lifecycle in Microsoft Purview</h3> <ul> <li>Data Lifecycle Management overview</li> <li>Configure retention policies</li> <li>Configure retention labels</li> <li>Configure manual retention label policies</li> <li>Configure auto-apply retention label policies</li> <li>Import data for Data Lifecycle Management</li> <li>Manage, monitor, and remediate Data Lifecycle Management</li> </ul> <h3>12 - Manage data retention in Microsoft 365 workloads</h3> <ul> <li>Explain retention in Exchange Online</li> <li>Explain retention in SharePoint Online and OneDrive</li> <li>Explain retention in Microsoft Yammer</li> <li>Activate archive mailboxes in Microsoft Exchange</li> <li>Apply mailbox holds in Microsoft Exchange</li> <li>Recover content in Microsoft Exchange</li> </ul> <h3>13 - Manage records in Microsoft Purview</h3> <ul> <li>Records management overview</li> <li>Import a file plan</li> <li>Configure retention labels</li> <li>Configure event driven retention</li> <li>Manage, monitor, and remediate records</li> </ul> <h3>14 - Explore compliance in Microsoft 365</h3> <ul> <li>Plan for security and compliance in Microsoft 365</li> <li>Plan your beginning compliance tasks in Microsoft Purview</li> <li>Manage your compliance requirements with Compliance Manager</li> <li>Examine the Compliance Manager dashboard</li> <li>Analyze the Microsoft Compliance score</li> </ul> <h3>15 - Search for content in the Microsoft Purview compliance portal</h3> <ul> <li>Explore Microsoft Purview eDiscovery solutions</li> <li>Create a content search</li> <li>View the search results and statistics</li> <li>Export the search results and search report</li> <li>Configure search permissions filtering</li> <li>Search for and delete email messages</li> </ul> <h3>16 - Manage Microsoft Purview eDiscovery (Standard)</h3> <ul> <li>Explore Microsoft Purview eDiscovery solutions</li> <li>Implement Microsoft Purview eDiscovery (Standard)</li> <li>Create eDiscovery holds</li> <li>Search for content in a case</li> <li>Export content from a case</li> <li>Close, reopen, and delete a case</li> </ul> <h3>17 - Manage Microsoft Purview eDiscovery (Premium)</h3> <ul> <li>Explore Microsoft Purview eDiscovery (Premium)</li> <li>Implement Microsoft Purview eDiscovery (Premium)</li> <li>Create and manage an eDiscovery (Premium) case</li> <li>Manage custodians and non-custodial data sources</li> <li>Analyze case content</li> </ul> <h3>18 - Manage Microsoft Purview Audit (Standard)</h3> <ul> <li>Explore Microsoft Purview Audit solutions</li> <li>Implement Microsoft Purview Audit (Standard)</li> <li>Search the audit log</li> <li>Export, configure, and view audit log records</li> <li>Use audit log searching to investigate common support issues</li> </ul> <h3>19 - Prepare Microsoft Purview Communication Compliance</h3> <ul> <li>Plan for communication compliance</li> <li>Identify and resolve communication compliance workflow</li> <li>Case study--Configure an offensive language policy</li> <li>Investigate and remediate communication compliance alerts</li> </ul> <h3>20 - Manage insider risk in Microsoft Purview</h3> <ul> <li>Insider risk management overview</li> <li>Create and manage insider risk policies</li> <li>Investigate insider risk alerts</li> <li>Take action on insider risk alerts through cases</li> <li>Manage insider risk management forensic evidence</li> <li>Create insider risk management notice templates</li> </ul> <h3>21 - Implement Microsoft Purview Information Barriers</h3> <ul> <li>Explore Microsoft Purview Information Barriers</li> <li>Configure information barriers in Microsoft Purview</li> <li>Examine information barriers in Microsoft Teams</li> <li>Examine information barriers in OneDrive</li> <li>Examine information barriers in SharePoint</li> </ul> <h3>22 - Manage regulatory and privacy requirements with Microsoft Priva</h3> <ul> <li>Create and manage risk management policies</li> <li>Investigate and remediate risk management alerts</li> <li>Create rights requests</li> <li>Manage data estimate and retrieval for rights requests</li> <li>Review data from rights requests</li> <li>Get reports from rights requests</li> </ul> <h3>23 - Implement privileged access management</h3> <ul> <li>Case study--Implementing privileged access management</li> </ul> <h3>24 - Manage Customer Lockbox</h3> <ul> <li>Manage Customer Lockbox requests</li> </ul></div>

Microsoft Certification

Microsoft 365

Microsoft AZ-900

Microsoft AZ-104

Microsoft AZ-303

Microsoft AZ-700

SC-400T00 Administering Information Protection and Compliance in Microsoft 365

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This highly interactive, tailored program will give your HR team the skills and tools necessary to understand why employees leave and how to stop attrition from happening at your organization.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Participants Will Learn :</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adaptive Solutions for Employee Retention</li><li fr-original-style="" style="box-sizing: border-box;">Leadership as a Tool for Retention</li><li fr-original-style="" style="box-sizing: border-box;">Fiercely Competitive: How to Attract the Best Talent Out There with DEI</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Program Details</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Digitally delivered</li><li fr-original-style="" style="box-sizing: border-box;">Optimised for tailored audiences</li><li fr-original-style="" style="box-sizing: border-box;">Built for groups of 20+</li><li fr-original-style="" style="box-sizing: border-box;">Led by experienced and certified professionals</li><li fr-original-style="" style="box-sizing: border-box;">Delivered in bite-sized, 1- hour sessions</li><li fr-original-style="" style="box-sizing: border-box;">Specialised to address issues around inclusivity and equity in the industry</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Investment Fee: &pound;50,000</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">25 participants max per 12-week cohort</p><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TRAINING FORMAT :</strong></div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">12 - Week Cohorts</li><li fr-original-style="" style="box-sizing: border-box;">Delivered in 1-hour sessions</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Virtually Facilitated Sessions</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Contents</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 1 : Why Employees Leave</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 2 : Top 3 Reasons and Solutions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 3 : Leadership and Communication</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 4 : Adaptive Solutions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 5 : Modern Leadership Theories and Practices</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 6 : Situational Leadership and Behavioral Style Management</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 7 : Characteristics of Optimal Leaders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 8 : DEI, the Gender Gap, and Cultural Diversity</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 9 : DEI and Gender Gap Resolution as Strategic Advantages</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 10 : Supervisor and Management Solutions</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 11 : Mental Health Support, Meaningful Work, ad Career Advancement</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Module 12 : Work Flexibility and Remote Work Integrations</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://images.cademy.co.uk/38ac3949-f2a7-4450-a6c3-ed8b461337e2/fd52fc9f-9597-4a8c-a4e8-6cc0593a01e7/original.pdf" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Netwomen HR &amp; DEI Program One Pager UK</a></p>

Netwomen

Diversity & Inclusion

Human Resources & DEI Program

Investment Fee

<p><strong>Are you ready to take the next step in your HR career? </strong></p><p>Look no further! The Human Resources Manager course is the perfect opportunity for you to gain the knowledge and skills needed to excel in this exciting field. As an HR Manager, you will understand your vital role in an organisation and be equipped with the tools necessary to lead your team to success. Enrol now, and let's start your journey towards becoming an HR superstar!</p><p>One Education is here to guide you every step of the way, providing you with the knowledge and confidence you need to succeed.</p><p>Employees are the driving force behind any successful business. Their performance can either hinder or enhance a company's success. As an HR Manager, you will play a crucial role in ensuring that your company thrives. Effective Human Resource Management (HRM) is crucial for businesses of all sizes, as it helps to maximise employees' potential and contribute to the organisation's overall success.</p><p>Don't miss out on your chance to take the next step in your HR career. Enrol in the Human Resources Manager course at One Education and gain the knowledge and skills needed to excel in this exciting field. Start your journey towards becoming an HR superstar today!</p><p><strong>Learning Outcome</strong></p><ul><li>Understand the role and responsibilities of an HR Manager in an organization</li><li>Learn the skills and knowledge necessary to lead and manage a team effectively</li><li>Acquire knowledge about the best practices for hiring, training, and retaining employees</li><li>Learn how to handle employee relations and conflicts</li><li>Understand the legal and regulatory requirements of HR management</li><li>Develop strategies for employee development and performance management</li><li>Understand the importance of effective communication in HR management</li><li>Learn how to create a positive and inclusive work environment</li><li>Understand the role of technology in modern HR management</li><li>Gain the knowledge and confidence to excel in your HR career</li></ul><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p>Human Resource Manager plays a vital role in any organisation. HR Manager does more than just recruit and fire employees, including human resources development and management of human resources to achieve the organisation's objectives and create strategic plans for the future. It is also under HRM's purview to cultivate the talent of their employees and increase their value to the business.</p><p>The Human Resource Manager is also responsible for maintaining positive relationships within the organisation and supporting individual development to align the goals of the organisation with those of the employees. This includes ensuring that the needs and goals of both the organisation and its employees are met and integrated.</p><p><strong>Course Curriculum</strong></p><p>This Human Resources (HR) Manager training is designed with the following modules:</p><ul><li>Module 01: Introduction to Human Resource</li><li>Module 02:Employee Recruitment and Selection Procedure</li><li>Module 03: Employee Training and Development Process</li><li>Module 04: Performance Appraisal Management</li><li>Module 05: Employee Relations</li><li>Module 06: Motivation and Counselling</li><li>Module 07: Ensuring Health and safety at the Workplace</li><li>Module 08: Employee Termination</li><li>Module 09: Employer Record and Statistics</li><li>Module 10: Essential UK Employment Law</li></ul><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the Human Resources (HR) Manager course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for all employees or anyone keen to learn the fundamentals of Employee Relations.</p><p>Some examples of ideal candidates:</p><ul><li>Human Resources</li><li>Manager</li><li>Employer</li><li>Business Owner</li><li>Research Analyst</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Human Resources (HR) Manager course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>If you are interested in Human Resource Management and serious about building your career in the sector, then this course will help you to make a career like the following personnel:</p><ul><li>Human Resource Manager: £35,000 - £55,000 per annum</li><li>Chief Human Resource Officer: £80,000 - £120,000 per annum</li><li>Human Resource Executive: £25,000 - £40,000 per annum</li><li>Research Associate: £25,000 - £35,000 per annum</li></ul>
                        </div>

One Education

Human Resources (HR) Manager Course

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-email-etiquette/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This training is designed to help <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">organize ideas&nbsp;</strong>and<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;communicate clearly</strong>. As a result of this session, you will be able to be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">concise</strong> and communicate with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">conviction</strong>. You will be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">productive</strong>, increase performance <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">satisfaction</strong>, and create a true <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">dialogue</strong> with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">increased internal and external customer satisfaction</strong>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Write clearly, creating an greater public perception of expertise;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Be more efficient with written communication, reducing wasted time and adding to profitability; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TOPICS</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Benefits of using email</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Purpose of E-mail</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Steps to take before writing</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Inflection in written messages</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Effects of instant messaging and text messaging</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Basic E-mail Plans</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Subject Lines</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paragraph Structure</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Details</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Summary of Problem</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use of CC and BCC</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">TYPING IN ALL CAPS IS YELLING!</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Proofreading</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Email Etiquette</strong> is a 90-minute interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Janet Riesel, Chair &ndash; Career Planning &amp; Professional Development SIG</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of New York</span>

FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.
This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means increased internal and external customer satisfaction.
Attendees will be able to:
Write clearly, creating an greater public perception of expertise;
Be more efficient with written communication, reducing wasted time and adding to profitability; and
Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.
 
TOPICS
Benefits of using email
Purpose of E-mail
Steps to take before writing
Inflection in written messages
Effects of instant messaging and text messaging
Basic E-mail Plans
Subject Lines
Paragraph Structure
Details
Summary of Problem
Use of CC and BCC
TYPING IN ALL CAPS IS YELLING!
Proofreading
 
Online Format—Email Etiquette is a 90-minute interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.
Janet Riesel, Chair – Career Planning & Professional Development SIGHuman Resources Association of New York

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