Name: Customer Relationship Management (CRM), KYC & Customer Service
Price: 209 GBP
Availability: InStock

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Office Management, Administration &amp; Facilities Management - QLS Endorsed Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p><strong>Take charge</strong> of your <strong>career</strong> with our comprehensive course bundle, the <strong>'Office Management, Administration &amp; Facilities Management - 2 QLS Certificate'</strong>. This package incorporates <strong>two Quality Licence Scheme (QLS) endorsed</strong> courses: Facilities Management and Office Management and Administration Diploma. Each course immerses you in theoretical frameworks of Office Management, Facilities Management &amp; also Administration, leading to a prestigious hardcopy certificate on completion.</p><p>Harness your potential and accelerate your career growth with the Office Management, Administration &amp; Facilities Management - 2 QLS Certificate bundle.</p><p><strong>This Office Management, Administration &amp; Facilities Management bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Facilities Management &amp; Office Management Courses :</strong></p><ul><li><strong>Course 01:</strong> Advanced Certificate in Office Management at QLS Level 3</li><li><strong>Course 02:</strong> Diploma in Facilities Management at QLS Level 5</li></ul><p><strong>CPD QS Accredited Administration Courses:</strong></p><ul><li><strong>Course 03:</strong> Quality Management and Strategic Training - ISO 9001</li><li><strong>Course 04:</strong> Supervisor Training</li><li><strong>Course 05:</strong> Leadership Skills</li><li><strong>Course 06:</strong> Lean Six Sigma: Toolkit</li><li><strong>Course 07:</strong> Decision-Making in High-Stress Situations</li></ul><p><strong>Learning Outcomes of this Bundle:</strong></p><ul><li>Grasp fundamentals of Office Management and Facilities Administration.</li><li>Apply Office Administration theories in practice.</li><li>Implement Quality Office Management principles - ISO 9001.</li><li>Supervise teams effectively using learnt Administration theories.</li><li>Demonstrate leadership in diverse contexts of Administration and Office Management.</li><li>Utilise the Lean Six Sigma toolkit for continuous Office Management improvement.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free QLS Endorsed Certificate</strong> upon completion of this course</li><li>Get a <strong>Free Student ID Card</strong> with this training program (£10 postal charge will be applicable for international delivery)</li><li>The course is <strong>Affordable and Simple</strong> to understand</li><li>Get <strong>Lifetime Access</strong> to the course materials</li><li>The training program comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong> Course Curriculum </strong></p><p><strong> Course 01: Advanced Certificate in Office Management and Administration at QLS Level 3</strong></p><ul><li>Module 01: Personal Assistant</li><li>Module 02: Admin Support</li><li>Module 03: Organisational Skills</li><li>Module 04: Telephone Etiquette</li><li>Module 05: Business Writing</li><li>Module 06: Time Management</li><li>Module 07: Body Language and Effective Communication</li><li>Module 08: Meeting Management</li></ul><p><strong> Course 02: Diploma in Facilities Management at QLS Level 5</strong></p><ul><li>Module 01: Introduction to Facility Management</li><li>Module 02: Space Management</li><li>Module 03: Managing Workplace Services</li><li>Module 04: Human Resource and Contract Management</li><li>Module 05: Lease Purchase and Vendor Management</li><li>Module 06: Health and Safety at Work</li><li>Module 07: Sustainable Facility Management</li><li>Module 08: Maintenance and Repairs</li><li>Module 09: Project Management</li><li>Module 10: Business Development and Succession Planning</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 5 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> Free (Previously it was £12.99*7 = £91)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (For The First 2 Courses: Previously it was £60)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (For The Title Course: Previously it was £228)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        320 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Aspiring office managers</li><li>Facilities management staff</li><li>Future team leaders</li><li>Administrative professionals</li><li>Quality control officers</li><li>Process improvement analysts</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Office Manager: £25,000 - £40,000</li><li>Facilities Manager: £30,000 - £55,000</li><li>Quality Assurance Manager: £35,000 - £60,000</li><li>Operations Supervisor: £28,000 - £45,000</li><li>Lean Six Sigma Consultant: £40,000 - £70,000</li><li>Strategic Planner: £32,000 - £58,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em><em><br /></em></p></div>
        <h4>QLS Endorsed Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><ul><li><strong>Advanced Certificate in Office Management and Administration at QLS Level 3</strong></li><li><strong>Diploma in Facilities Management at QLS Level 5</strong></li></ul><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Academy for Health and Fitness

Finance Cert & Exam Prep

Office Management

Certified Manager of Quality

Office Administration

Diploma in Management Studies (DMS)

Institute of Leadership & Management (ILM)

Office Management, Administration & Facilities Management - QLS Endorsed

General Admission

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Construction Management, Cost Estimation and Safety Training Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Set the cornerstone for your career in construction with our "Construction Management, Cost Estimation and Safety Training" eight-course bundle. Consisting of three Quality Licence Scheme-endorsed courses in Construction Management, Construction Cost Estimation, and Construction Safety, you will receive a hardcopy certificate for each to showcase your theoretical knowledge and dedication. This bundle is also fortified with five CPD QS accredited courses.</p><p>Key Features of the Construction Management, Cost Estimation and Safety Training Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Construction Management, Cost Estimation and Safety Training bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Construction Management</strong></li><li><strong> QLS Course 02: Construction Cost Estimation</strong></li><li><strong> QLS Course 03: Construction Safety</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Construction Industry Scheme (CIS)</li><li><strong>Course 02:</strong> LEED V4 - Building Design and Construction</li><li><strong>Course 03:</strong> WELL Building Standard</li><li><strong>Course 04:</strong> Construction Estimation using RSMeans Course</li><li><strong>Course 05:</strong> AutoCAD VBA Programming - Beginner course</li></ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul><li>Convenient Online Learning: Our Construction Management, Cost Estimation and Safety Training courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home.</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the theoretical principles of Construction Management.</li><li>Learn the essentials of Construction Cost Estimation.</li><li>Gain knowledge about Construction Safety protocols.</li><li>Get familiar with the Construction Industry Scheme (CIS).</li><li>Understand LEED V4 Building Design and WELL Building Standard.</li><li>Learn to estimate construction costs using RSMeans.</li><li>Get introduced to AutoCAD VBA Programming.</li></ul> <p>Discover the world of construction with our expertly designed eight-course bundle, tailored to provide a comprehensive theoretical understanding of construction management, cost estimation, and safety. From getting acquainted with CIS, LEED V4 and WELL standards to using RSMeans for estimation and introduction to AutoCAD VBA programming, this bundle is your gateway to the construction industry.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals aiming for a theoretical understanding of Construction Management.</li><li>Aspiring professionals looking for comprehensive knowledge in Cost Estimation and Construction Safety.</li><li>Anyone keen to understand the Construction Industry Scheme (CIS) and LEED V4 &amp; WELL Building Standards.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Construction Manager - Avg. salary: £44,000 per year.</li><li>Cost Estimator in construction - Avg. salary: £38,000 per year.</li><li>LEED Consultant - Avg. salary: £42,000 per year.</li><li>WELL Building Standard Consultant - Avg. salary: £45,000 per year.</li><li>AutoCAD Programmer - Avg. salary: £39,000 per year.</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Construction Engineering

Construction Management

Construction Safety

CSCS (Construction Skills Certification Scheme)

Site Management Safety Training Scheme (SMSTS)

Engineering Construction Industry Training (ECITB)

Construction Management, Cost Estimation and Safety Training

<p>Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified<strong> Design Management In Construction Engineering</strong> bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our <strong>30 </strong>course mega bundle that will exceed your expectations within your budget.</p> <p>The<strong> Design Management In Construction Engineering</strong> related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then <strong>StudyHub </strong>proposes a preparatory bundle. This comprehensive <strong> Design Management In Construction Engineering</strong> bundle will help you build a solid foundation to become a proficient worker in the sector.</p> <p><strong>This Design Management In Construction Engineering Bundle consists of the following</strong><strong> 25 </strong><strong>CPD Accredited Premium courses - </strong></p> <ul> <li>Course 01 :Read Construction &amp; Structural Drawing Like Expert</li><li>Course 02 :Diploma in Construction Management</li><li>Course 03 :Quantity Surveyor Diploma</li><li>Course 04 :Building Surveyor</li><li>Course 05 :Land Surveying</li><li>Course 06 :Bricklaying</li><li>Course 07 :Construction Cost Estimation Diploma</li><li>Course 08 :Construction Estimation using RSMeans</li><li>Course 09 :Construction Cost Estimation Using Xactimate</li><li>Course 10 :Cost Estimation for Multiplex Building Using Xactimate</li><li>Course 11 :Property Law and Legislation</li><li>Course 12 :Construction Industry Scheme (CIS)</li><li>Course 13 :WELL Building Standard</li><li>Course 14 :LEED V4: Building Design and Construction</li><li>Course 15 :LEED V4 - Building Design and Construction</li><li>Course 16 :Architectural Studies</li><li>Course 17 :AutoCAD Programming using C# with Windows Forms</li><li>Course 18 :CAD Design Course: Assemblies, Modelling And Civil Drawings</li><li>Course 19 :Autocad Electrical Design</li><li>Course 20 :Rendering AutoCAD Drawings in Photoshop</li><li>Course 21 :Solidworks Foundation Training</li><li>Course 22 :Interior Design Professional Diploma</li><li>Course 23 :Professional Interior Design &amp; Construction</li><li>Course 24 :Construction Safety</li><li>Course 25 :Fire Safety | Online Course</li></ul> <p><strong>5 </strong><strong>Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques-</strong></p> <ul> <li>Course 01 :Career Development Plan Fundamentals</li><li>Course 02 :CV Writing and Job Searching</li><li>Course 03 :Interview Skills: Ace the Interview</li><li>Course 04 :Video Job Interview for Job Seekers</li><li>Course 05 :Create a Professional LinkedIn Profile</li></ul> <p><strong>Learning Outcome</strong></p> <p><strong>This tailor-made </strong><strong>Design Management In Construction Engineering</strong><strong> bundle will allow you to-</strong></p> <ul> <li>Uncover your skills and aptitudes to break new ground in the related fields</li><li>Deep dive into the fundamental knowledge</li><li>Acquire some hard and soft skills in this area</li><li>Gain some transferable skills to elevate your performance</li><li>Maintain good report with your clients and staff</li><li>Gain necessary office skills and be tech savvy utilising relevant software</li><li>Keep records of your work and make a report</li><li>Know the regulations around this area</li><li>Reinforce your career with specific knowledge of this field</li><li>Know your legal and ethical responsibility as a professional in the related field</li></ul> <p>This Design Management In Construction Engineering Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments.</p> <p><strong>Certification</strong></p> <p>After studying the complete training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim all courses pdf certificates and <strong>1 hardcopy certificate for the Title Course for free</strong>. Other Hard Copy certificates need to be ordered at an additional cost of •8.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        300 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Design Management In Construction Engineering bundle! This bundle is also ideal for professionals looking for career advancement.</p> 
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>To participate in this course, all you need is -</p> <ul> <li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Design Management In Construction Engineering</li></ul> 
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.</p> 
                        </div>

Studyhub UK

Design & Technology Courses (DT)

Construction Design & Management (CDM)

Design Management In Construction Engineering

<div style="color: rgb(37, 37, 37); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 37, 37);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><p data-snap-id="page_subheading" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A comprehensive course on the role emotions play in developing your ability to cope with stress and pressure.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">How emotional intelligence can help with stress management.</p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_icons" data-snap-type="list" data-snap-template='<span style="margin-right:1rem;display: inline-block;"><span class="label">[[icon]] [[item]] </span></span>' fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">1.5 Hours</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;48 Lessons</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;7 PDFs</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;1 Interactive Quiz</span></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-snap-type="video-frame" fr-original-style="" style="box-sizing: border-box;"><div data-source-container-id="wistia-otot8hft41-2" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_learn" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">What You Will Learn</h4><div data-snap-id="copy_learn" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is a comprehensive course on the role emotions play in developing your ability to cope with stress and pressure.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you manage stress more effectively.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will be able to identify what can help you and what can hinder you in your daily routines. &nbsp;An understanding of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Once you are aware of the types of moods, environments and situations that trigger emotional responses, you can begin to prepare new responses to gain more of what helps and less of what hinders.</p></div><div data-snap-id="list_learn" data-snap-type="list" data-snap-template='<div class="tutor-course-segment__benefit-item"><div class="tutor-course-segment__benefit-content"><i class="far fa-check" style="color:#b22222;"></i><span class="benefit-text" >[[item]]</span></div></div>' fr-original-style="" style="box-sizing: border-box;">Identify your stress management and resilience with strategies to develop resilience in yourself and others.Examine your experience of emotions to improve well-being and personal effectiveness.Explore why you feel the way that you do in difficult situations and how your emotions impact upon your performance.Determine how your emotional intelligence relates to your resilience.</div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Stress Management</h4><p data-snap-id="copy_summary" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of us work in situations that are constantly changing, are intense and change is unrelenting. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">resilience</strong>&nbsp;refers to your&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ability to cope</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">adapt to crises</strong>&nbsp;or stressful situations. <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emotional resilience&nbsp;</strong>refers to how you&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">use your emotions</strong>&nbsp;to develop&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">your capability</strong>&nbsp;to manage your resilience. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">More resilient people are able to accept life changes and adapt to adversity without lasting difficulties, while less resilient managers have a much harder time with stress and change. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotions are not about being soft and fluffy, they are vital in help you to make hard, direct management decisions. &nbsp;Emotional resilience can mean managing the emotions that you yourself experience or managing the emotions of those around you. &nbsp;Good emotional resilience enables you to increase productivity, improve morale, reduce absenteeism, retain your best people and improve team relations. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_for" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Who This Course is For</h4><div data-snap-id="copy_for" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will support the development of your emotional intelligence. It will be of interest to anyone who is looking to develop their stress management skills. &nbsp;It explores the way that you tolerate stress based around your flexibility and adaptability, how you work with your optimism and so how you build your resilience.</p></div><ul data-snap-id="list_for" data-snap-type="list" data-snap-template="<li >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Anyone who experiences emotionally intense situations inside or outside of work.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone with an interest in developing their ability to manage their emotions.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who wants to have a deeper understanding of how they react to events and how to work better with other people under stress.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone with an interest in developing their resilience.</li></ul></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_reqs" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Requirements</h4><div data-snap-id="copy_reqs" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We all have emotions! &nbsp;You will need an open mind and a willingness to learn.</p></div><ul data-snap-id="list_reqs" data-snap-type="list" data-snap-template="<li  >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An interest in understanding how to manage your emotions.</li><li fr-original-style="" style="box-sizing: border-box;">The commitment to develop your ability to manage the emotional dimensions of life.</li><li fr-original-style="" style="box-sizing: border-box;">A willingness to complete the practical activities to grow and develop your resilience and stress management skills.</li></ul></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_curriculum_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4></div></div></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_faqs" data-snap-template='<div class="faq-accordion"><div class="accordion" id="accordion-snap-faq"><div class="accordion-item pb-3"><button class="accordion-button [[collapsed]]" data-snap-toggle="collapse" data-snap-target="#collapse-faq-[[index]]">[[question]]</button><div id="collapse-faq-[[index-2]]" class="accordion-collapse collapse [[show]]" data-bs-parent="#accordion-snap-faq"><div class="accordion-body">[[answer]]</div></div></div></div></div>' fr-original-style="" style="box-sizing: border-box;"><div data-bs-parent="#accordion-snap-faq" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h4 data-snap-id="heading_instructor_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 128);">Instructor</h4><div style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);"><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><img src="https://images.cademy.co.uk/7e075e63-3c11-4005-857d-0d5a2bc42ad3/911d62ad-8465-437a-aeba-a9e7e0da2207/original.png" style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"></h5><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Robin Hills</h5><p data-snap-id="instructor_1_title" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence Trainer, Coach and Facilitator</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hi there, my name is Robin Hills and I&rsquo;m grateful to you for checking out my courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re interested in learning about emotional intelligence, I&rsquo;m here to assure you that you&rsquo;re in the right place, as I don&rsquo;t train in any other topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With over 40 years&rsquo; experience in business, my courses will help you achieve your potential in the workplace - and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the years I&rsquo;ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Considering all this, you can be assured you&rsquo;re in the right place to learn everything you want/need to about emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thanks for taking the time to read this.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div></div>

Ei4Change

Stress Management

Emotional Intelligence (EQ)

Interpersonal Skills

This is a comprehensive course on the role emotions play in developing your ability to cope with stress and pressure.

In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you manage stress more effectively.

You will be able to identify what can help you and what can hinder you in your daily routines.  An understanding of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.

<p>Did you know that 92% of companies believe that improving their leadership and management is essential for achieving success? If you're looking to boost your career prospects and make a real impact in your workplace, then consider enrolling in the <strong>Leadership &amp; Management Level 3, 5, and 7 course at Quality Licence Scheme</strong>.</p><p>This course provides a comprehensive curriculum that covers Levels 3, 5 and 7, ensuring that learners have a strong foundation in all aspects of leadership and management. The <strong>Level 7 endorsement </strong>means that learners will receive a certificate that is recognised and respected by employers across various industries.</p><p>But that's not all - as a bonus, learners who enrol in this course will receive five career-guided courses for free! These courses cover essential skills like career development planning, networking, confidence-building, CV writing and stress management. By completing these courses alongside the Leadership &amp; Management course, learners will be equipped with the practical skills and knowledge they need to succeed in today's competitive job market.</p><p>Quality Licence Scheme is a trusted provider of vocational qualifications and training courses, offering learners the opportunity to gain valuable skills and knowledge that can be applied in the workplace. With a Level 7 endorsement, this course is ideal for those who are looking to progress in their careers and take on leadership or management roles.</p><p>So why wait? Take the first step towards achieving your career goals by enrolling in the Leadership &amp; Management Level 3, 5, 7 course at Quality Licence Scheme. You'll gain the skills and knowledge you need to succeed in today's fast-paced business world, and with the bonus career-guided courses, you'll be well on your way to achieving your career goals. Don't miss out on this opportunity to take your career to the next level!</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a clear understanding of the fundamental principles and practices of management and leadership at all levels.</li><li>Understand various leadership theories and identify the most effective approach for different situations.</li><li>Develop skills to improve management and leadership performance and lead high-performance teams.</li><li>Understand the importance of motivating employees and learn techniques to enhance employee engagement.</li><li>Develop organisational skills to increase efficiency and productivity.</li><li>Develop skills for succession planning, managing change, time management, and stress management.</li><li>Develop skills for emotional intelligence in leadership, managing conflict, dealing with office politics, risk management, corporate responsibility and ethics, and proficiency in Microsoft Word, Excel, and PowerPoint.</li></ul><p><strong>Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</strong></p><p><strong>Diploma in Leadership &amp; Management Level 3, 5, 7 at QLS's Description: </strong></p><p><strong>Level 3:</strong></p><p>This level is designed to provide a foundational understanding of management and leadership principles. Learners will explore the basics, including leadership theories and techniques to improve management and leadership performance. The course covers how to motivate employees and create high-performance teams, as well as developing organisational skills.</p><p><strong>Level 5:</strong></p><p>This level is designed to help learners develop skills for more advanced roles in management and leadership. It covers a range of topics such as succession planning, business process, communication skills, negotiation techniques, managing meetings and giving feedback, managing change, time management, and stress management.</p><p><strong>Level 7:</strong></p><p>This level is designed for those who are looking to enhance their leadership and management skills further. Learners will explore topics such as emotional intelligence in leadership, managing conflict, dealing with office politics, risk management, corporate responsibility and ethics, and proficiency in Microsoft Word, Excel, and PowerPoint.</p><p><strong>This bundle comprises the following courses:</strong><strong><br /></strong><strong>QLS Endorsed Course:</strong></p><ul><li><strong>Course 01:</strong> Advanced Diploma in Leadership &amp; Management at QLS Level 7</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 01:</strong> Career Development Plan Fundamentals</li><li><strong>Course 02:</strong> Networking Skills for Personal Success</li><li><strong>Course 03:</strong> Boost Your Confidence and Self-Esteem</li><li><strong>Course 04:</strong> CV Writing and Job Searching</li><li><strong>Course 05:</strong> Learn to Reduce and Manage Stress</li></ul><p><strong>Certificate</strong></p><p>In pursuing this QLS-endorsed course, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.</p><p>The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Upon completion, learners will receive an Advanced Diploma in Leadership &amp; Management at QLS Level 7 Endorsed hard copy certificate, making it easy for them to showcase their achievements.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals seeking to advance their careers in management and leadership.</li><li>Managers and leaders who want to enhance their skills and knowledge.</li><li>Individuals who want to transition into management or leadership roles.</li><li>Entrepreneurs who want to develop skills for managing teams and resources.</li><li>Graduates who want to gain essential knowledge and skills to enter the workforce.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Team Leader - £20,000 - £40,000 per year</li><li>Operations Manager - £30,000 - £60,000 per year</li><li>Project Manager - £35,000 - £70,000 per year</li><li>General Manager - £40,000 - £90,000 per year</li><li>Director - £50,000 - £150,000 per year</li><li>Chief Operating Officer - £80,000 - £200,000 per year</li><li>Chief Executive Officer - £120,000 - £500,000+ per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

Level 7 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Leadership & Management Level 3, 5, 7 at QLS

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(60, 60, 62); box-sizing: border-box;" fr-original-style="color: rgb(60, 60, 62);">An accredited qualification for current and prospective managers.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">This programme gives Team Leaders &amp; Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">One of the main responsibilities of a manager is to make sure that employees are satisfied with their job and reaching their full potential. A manager who can energise his or her employees will have a team which has a much greater potential and capability of achieving company goals and objectives.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">It is therefore vital that a manager has the essential skills to fully support and lead their team to success.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">This 3-day programme brings together the key leadership skills that you will need to be an effective manager so that you can return to the workplace and deliver tangible results.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Course Syllabus</h3><div style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The syllabus of the ILM Level 3 Award in Leadership and Management course is split into three main modules, covering the following:</p><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Module One</h5><h6 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Solving Problems and Making Decisions</h6><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is a problem?</li><li fr-original-style="" style="box-sizing: border-box;">How to identify a problem, its nature, scope and impact</li><li fr-original-style="" style="box-sizing: border-box;">Identifying the root cause</li><li fr-original-style="" style="box-sizing: border-box;">Understanding how to interpret information to solve a problem</li><li fr-original-style="" style="box-sizing: border-box;">What is involved in making an informed decision?</li><li fr-original-style="" style="box-sizing: border-box;">Generate ideas/solutions- creative thinking techniques</li><li fr-original-style="" style="box-sizing: border-box;">How to evaluate your options</li><li fr-original-style="" style="box-sizing: border-box;">Finding the critical path</li><li fr-original-style="" style="box-sizing: border-box;">Having confidence to commit to a decision</li><li fr-original-style="" style="box-sizing: border-box;">Planning approach</li><li fr-original-style="" style="box-sizing: border-box;">Communicating the decision</li><li fr-original-style="" style="box-sizing: border-box;">Implementing the plan</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Module Two</h5><h6 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Understanding Leadership</h6><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is leadership?</li><li fr-original-style="" style="box-sizing: border-box;">Recognise the differences and similarities between leadership and management</li><li fr-original-style="" style="box-sizing: border-box;">Qualities and skills of a leader</li><li fr-original-style="" style="box-sizing: border-box;">Action Centered Leadership - Team, Task, Individual - John Adair</li><li fr-original-style="" style="box-sizing: border-box;">Varying leadership styles</li><li fr-original-style="" style="box-sizing: border-box;">Evaluating a range of leadership models and their significance for: Task, Performance, Culture, Relationships</li><li fr-original-style="" style="box-sizing: border-box;">Reflect on your own leadership styles and behaviours</li><li fr-original-style="" style="box-sizing: border-box;">Create an action plan to enhance your performance</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Module Three</h5><h6 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Understanding the Communication Process in the Workplace</h6><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identify what is effective communication</li><li fr-original-style="" style="box-sizing: border-box;">Understand the importance of effective communication at work</li><li fr-original-style="" style="box-sizing: border-box;">Recognise the different ways we communicate</li><li fr-original-style="" style="box-sizing: border-box;">Recognise possible barriers to communication and how to overcome them</li><li fr-original-style="" style="box-sizing: border-box;">Johari&#39;s window - communication flows</li><li fr-original-style="" style="box-sizing: border-box;">How others will perceive and interpret the information you have provided</li><li fr-original-style="" style="box-sizing: border-box;">Active listening</li><li fr-original-style="" style="box-sizing: border-box;">Developing questioning skills</li><li fr-original-style="" style="box-sizing: border-box;">Understanding the significance of non-verbal communication and body language</li><li fr-original-style="" style="box-sizing: border-box;">Developing sensory acuity and how to use it effectively in the workplace</li></ul></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">In-House &amp; Classroom Courses Available Online</h3></div><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><img src="https://www.dicksontraining.com/images/woman-in-orange-stripes-300x200.png" alt="Young woman working on a laptop" width="300" height="200" style="display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; max-width: calc(100% - 10px); text-align: center; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; max-width: calc(100% - 10px); text-align: center;" fr-original-class="fr-draggable"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is how it looks:</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Prior to a delegate&#39;s course start date, they will be enrolled on our e-learning platform (<a href="https://www.thebcfgroup.co.uk/management-training/ilm-level-3-award-leadership-and-management.php" target="_blank" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);">in partnership with BCF Group</a>) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops.</p><img src="https://www.dicksontraining.com/images/elearning-at-home-300x200.png" alt="A man learning at home online" width="300" height="200" style="display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; max-width: calc(100% - 10px); text-align: center; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; max-width: calc(100% - 10px); text-align: center;" fr-original-class="fr-draggable"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">In-House Courses</h3></div><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><img src="https://www.dicksontraining.com/images/group1b.png" alt="In-House ILM Level 3 Award in Leadership and Management Courses" width="402" border="0" style="width: 316px; height: 211.453px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; max-width: calc(100% - 10px); text-align: center; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 316px; height: 211.453px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; max-width: calc(100% - 10px); text-align: center;" fr-original-class="fr-draggable"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As well as being one of the most popular open courses, we can also arrange this course as an in-house programme for companies and organisations who wish to develop a number of their managers at the same time, and would find an in-house course at their own premises much more suitable.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">On-Demand Course - Self-paced</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The online course option includes a comprehensive course manual, book reviews, useful guides and personalised tutor support. You will also be able to upload assessments online and receive online feedback.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our online training option gives you 24/7 access to our learning platform for the duration of your course.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The programme elements and assignments can be completed as quickly as you like, with the only time limit being that the final assignment has to be submitted to ILM within 12 months of your registration on the programme.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;695 + vat</strong></p><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><section fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></section><section fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dickson Training Ltd</strong></span></section></article></section></section></div></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><section fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></section>F</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">ounded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.</span></section></article></section></section>

Dickson Training Ltd

ILM Level 3 Award in Leadership and Management - On-Demand Course

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<h2>About this Training</h2>
<p>Front End Loading (FEL) is a methodology that takes a deliberate approach to capital project planning. Where traditional project plans seek to help an operator reach production targets and budgets, FEL methodology aligns an operator's technical and business goals to create a more comprehensive development plan. The FEL approach increases project definition and lowers risk to positively impact total investment costs and return on investment.</p>
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Training Objectives 

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<p>Upon completion of this course, participants will be able to:</p>
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<li>Learn the methods applied for Pre-FEL and FEL process</li>
<li>Understand the importance of FEL, FEL stages; visualisation, conceptualisation, definition</li>
<li>Uncover how to apply project management during FEL</li>
<li>Determine risk management in the FEL process</li>
<li>Understand benchmarking &amp; value improving practices</li>
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Target Audience 

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<p>The course is recommended for anyone who wish to gain in-depth knowledge and understanding of the importance of Front-End Loading and how to apply Front End Loading best practices, including:</p>
<ul>
<li>Team Leaders</li>
<li>Senior Managers (Line and Function)</li>
<li>Project Managers</li>
<li>Development Engineers</li>
<li>Graduate Engineers</li>
<li>Quality Assurance Engineers</li>
<li>Key Contractor's Management</li>
<li>FEED engineers</li>
<li>Design engineers</li>
<li>Mechanical engineers</li>
<li>Process engineers</li>
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Course Level 

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Trainer

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<p>Your expert course leader is a subsea pipeline consultant with extensive experience in the design, construction, and installation of subsea pipelines for the oil and gas industry. As a consultant, he provides technical expertise and support to clients on all aspects of subsea pipeline projects, from the initial planning and design phase through to construction and commissioning. He is knowledgeable about industry standards, regulations, and best practices for subsea pipelines, and works closely with clients to ensure that projects are delivered safely, on time, and within budget. He has over thirty years' experience in early concept and front-end studies for the initiation of numerous high value upstream oil and gas projects worldwide. He has worked for both Operating Companies and Consultants managing the FEL process for complex, multi-discipline and technically challenging concepts, combining both his technical and project management skills. He has been working with companies like ExxonMobil, Quantum Power, North Caspian Operating Company, OMV Petrom, Port Meridian, BG Group, and etc.</p>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
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Accreditions And Affliations

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EnergyEdge - Training for a Sustainable Energy Future

Renewable Energy

Oil & Gas

Front End Loading in Oil and Gas Projects

Team of 10, pp

Normal Fee, pp

<p>Our<strong> Level 2 Business Management</strong> course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations.</p><p>This<strong> Level 2 Business Management</strong> course will teach you more about what it takes to be a manager and business analyst.</p><p>Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The <strong>Level 2 </strong><strong>Business Management </strong>course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed.</p><p><strong>Learning Outcomes</strong></p><p>After completing this Level 2 Business Management course, the learner will be able to:</p><ul><li>Gain a thorough understanding of Business Management.</li><li>Understand the basic concepts of Human Resource Management.</li><li>Understand the basic concepts of Customer Relationship Management.</li><li>Understand the basic concepts of Performance Management.</li><li>Understand the basic concepts of Risk Management.</li></ul><p><strong>Why Choose Level 2 Certificate in Business Management Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>This course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong><em>***Level 2 Business Management Bundle Course</em></strong></p><ul><li><strong>Course 01: </strong>Level 2 Business Management</li><li><strong>Course 02: </strong>Level 7 Business Management Course<strong><br /></strong></li><li><strong>Course 03: </strong>Level 7 Diploma in Leadership and Management</li><li><strong>Course 04: </strong>Level 7 Diploma in Operations Management</li><li><strong>Course 05: </strong>Level 7 Life Coaching</li><li><strong>Course 06: </strong>Anger Management</li><li><strong>Course 07: </strong>Level 5 Negotiation Skills Course</li><li><strong>Course 08: </strong>Level 5 Proofreading &amp; Copy Editing</li><li><strong>Course 09: </strong>Level 5 Diploma in Risk Management Course</li><li><strong>Course 10: </strong>Level 5 Diploma in Business Analysis</li><li><strong>Course 11: </strong>Level 4 Copywriting</li><li><strong>Course 12: </strong>Level 1 Business Management</li><li><strong>Course 13: </strong>Minute Taking Course</li><li><strong>Course 14: </strong>Workplace Stress Management</li><li><strong>Course 15: </strong>Dealing With Difficult People</li></ul><p><strong>***<em>Other Benefits of this Bundle Course</em></strong></p><ul><li><strong>Free 15 </strong>PDF Certificate</li><li><strong>Lifetime Access</strong></li><li><strong>Free </strong>Retake Exam</li><li><strong>Tutor Support</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Level 2 Business Management </strong><strong>course]</strong></p> <p><strong>***Level 2 Business Management***</strong></p><p>Detailed course curriculum of Level 2 Business Management</p><ul><li>Module 01: An Overview of Business Management</li><li>Module 02: Fundamental Concepts of Human Resource Management</li><li>Module 03: Fundamental Concepts of Customers Relationship Management</li><li>Module 04: Fundamental Concepts of Performance Management</li><li>Module 05: Fundamental Concepts of Risk Management</li></ul><p>----------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the Level 2 Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this Level 2 Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>**Level 2 Business Management</strong></p><p>The course is ideal for individuals interested in business management and learning more about the business world and its administration.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>**Level 2 Business Management</strong></p><p>There are <strong>no specific</strong> requirements for this Level 2 Business Management course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Master of Business Management (MBM)

Business Leadership

FA Level 1

Business & Management

Business Admin

Level 2 Business Management Training

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>The UK construction industry is expected to grow by <strong>2.1% in 2024, creating over 150,000 </strong>new jobs. This Construction Management: Building Quantity Surveying, Project Management &amp; Estimation bundle equips you with the in-demand skills to thrive in this dynamic field, from cost management and project scheduling to safety regulations and site supervision.</p><p><strong>This Construction Management: Building Quantity Surveying, Project Management &amp; Estimation Bundle Contains </strong><strong>20</strong><strong> of Our Premium Courses for One Discounted Price:</strong></p><ul><li><strong> Course 01: </strong>Construction Management Principles and Practices</li><li><strong> Course 02: </strong>Building Quantity Surveying</li><li><strong> Course 03: </strong>Diploma in Construction Project Management at QLS Level 5</li><li><strong> Course 04: </strong>Construction Cost Estimation</li><li><strong> Course 05: </strong>Surveying Basics</li><li><strong> Course 06:</strong> Minimum Requirements of Building Design and Construction</li><li><strong> Course 07:</strong> Certificate in Cost Control &amp; Project Scheduling at QLS Level 3</li><li><strong> Course 08:</strong> Site Management Safety Training Scheme (SMSTS) at QLS Level 5</li><li><strong> Course 09:</strong> Diploma in Construction Safety at QLS Level 5</li><li><strong> Course 10:</strong> Certificate in Construction Site Supervisor at QLS Level 3</li><li><strong> Course 11:</strong> Diploma in Health and Safety at Workplace at QLS Level 4</li><li><strong> Course 12: </strong>CSCS Health and Safety in a Construction Environment (Leading to CSCS Green Card)</li><li><strong> Course 13: </strong>Electrical and Fire Safety Training</li><li><strong> Course 14:</strong> LOLER Regulations and LOLER Inspection Training</li><li><strong> Course 15: </strong>Construction, Design and Management(CDM) Awareness Training</li><li><strong> Course 16: </strong>Workplace First Aid</li><li><strong> Course 17: </strong>Lone Worker Safety</li><li><strong> Course 18:</strong> Working in Confined Spaces</li><li><strong> Course 19:</strong> Career Development Plan Fundamentals</li><li><strong> Course 20:</strong> CV Writing and Job Searching</li></ul><p>Our <strong>Construction Management</strong> bundle empowers you to become a construction management professional. Master project planning, safety regulations, and site supervision. Learn to manage projects, estimate costs, ensure safety, and lead teams effectively. Gain industry-recognized qualifications and stand out in a competitive market.</p><p><strong>Learning Outcomes of Construction Management</strong></p><ul><li>Master construction project management principles and practices.</li><li>Quantify materials and costs with expert building quantity surveying skills.</li><li>Achieve QLS Level 5 qualifications in project management and safety.</li><li>Become a confident and competent construction site supervisor.</li><li>Ensure project safety and compliance with industry regulations.</li><li>Boost your career prospects with recognised qualifications.</li></ul><p>So enrol now in this Construction Management Today to advance your career!</p><p><strong>Why Choose Our Construction Management bundle?</strong></p><ul><li>Get a Free CPD Accredited Certificate upon completion of the course</li><li>Get a free student ID card with this training program</li><li>The course is affordable and simple to understand</li><li>This course is entirely online, interactive lesson with voiceover audio</li><li>Lifetime access to the course materials</li><li>The training program comes with 24/7 tutor support</li></ul> <p>Start your learning journey straight away!</p><p>This course's curriculum has been designed by experts with years of experience behind them. The course is extremely dynamic and well-paced to help you understand with ease. You'll discover how to master the skill while exploring relevant and essential topics.</p><p><strong>Assessment Process</strong></p><p>Once you have completed all the courses in the Construction Management: Building Quantity Surveying, Project Management &amp; Estimation bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Construction Management: Building Quantity Surveying, Project Management &amp; Estimation bundle is suitable for everyone.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise in this Construction Management: Building Quantity Surveying, Project Management &amp; Estimation bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Construction Management: Building Quantity Surveying, Project Management &amp; Estimation bundle will allow you to kickstart or take your career in the related sector to the next stage.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD QS Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>CPD QS Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Introduction To Construction

Quantity surveying (QS)

Construction Management: Building Quantity Surveying, Project Management & Estimation

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Customer Relationship Management (CRM), KYC &amp; Customer Service Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.</p><p>The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of <strong>CRM</strong> to the specifics of <strong>KYC compliance</strong>, and the nuances of exceptional <strong>Customer Service</strong>, this bundle has it all. Additionally, it focusses on personal development skills such as <strong>Assertiveness</strong>, <strong>Self-confidence</strong>, <strong>Stress Management</strong>, and <strong>Effective Communication</strong>, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of <strong>Professional CV Writing</strong> and <strong>Job Search Skills</strong> ensures you're fully prepared to take the next step in your career.</p><p>Key Features of the Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Diploma in Customer Relationship Management (CRM)</strong></li><li><strong> QLS Course 02: KYC</strong></li><li><strong> QLS Course 03: Customer Service</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Assertiveness and Self-Confidence Development</li><li><strong>Course 02:</strong> Patient Customer Service Training</li><li><strong>Course 03:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 04:</strong> Customer Service - Representative</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class for Life</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul></ul><p>Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!</p><p><strong>Learning Outcomes of Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to build and maintain customer relationships.</li><li>Understand KYC regulations and their application in business.</li><li>Deliver outstanding customer service across various platforms.</li><li>Develop assertiveness and self-confidence in professional settings.</li><li>Manage stress effectively in high-pressure customer service environments.</li><li>Enhance communication skills for clear, impactful interactions.</li></ul><p><strong>Why Prefer this CRM Course?</strong></p><ul><li>Get free <strong>QLS Endorsed Certificates</strong> upon completion of the CRM course</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Diploma in Customer Relationship Management (CRM)</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Communication Skills</li><li>Module 08: Negotiation Techniques</li><li>Module 09: Conflict Management</li><li>Module 10: Time Management</li><li>Module 11: Handling Customer Complaints</li><li>Module 12: Future of CRM</li></ul><p><strong> Course 02: KYC<br /></strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong> Course 03: Customer Service</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: Establishing Your Attitude</li><li>Module 03: Identifying and Addressing Customer Needs</li><li>Module 04: Generating Return Business</li><li>Module 05: In-Person Customer Service</li><li>Module 06: Giving Customer Service over the Phone</li><li>Module 07: Providing Electronic Customer Service</li><li>Module 08: Recovering Difficult Customers</li><li>Module 09: Understanding When to Escalate</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*13 = £169)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (Previously it was £99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
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                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>CRM professionals</li><li>KYC analysts</li><li>Job seekers</li><li>Team leaders</li><li>Career changers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CCTV Operation &amp; Security Management bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Customer Service Representative - £18,000 to £25,000</li><li>KYC Analyst - £25,000 to £40,000</li><li>Communications Manager - £30,000 to £45,000</li><li>Stress Management Coach - £25,000 to £35,000</li><li>Professional CV Writer - £20,000 to £30,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>QLS Endorsed Hard Copy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Hard copy certificate - Included<br /><br /></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Customer Care

Online Course Marketing

Customer Service

Customer Relations

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Relationship Management (CRM), KYC & Customer Service

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">This official BRCGS two-day course will enable you to undertake internal audits and prepare companies for third party audits. It is delivered through a series of workshop-led discussions, presentations and an interactive case study. During the live case study, you will be given feedback and support to enable you to carry out an audit at your own workplace.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">You will be assessed throughout the course (50%) and you will also need to undertake a workplace audit and submit an audit report for assessment (50%). You will need to gain a 75% pass for this assessment.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This course is part of the <a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Professional recognition programme</a>.&nbsp;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course, you will:</p><ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Understand the roles and responsibilities of auditors</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Be able to plan and conduct an internal audit</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Know how to write concise, accurate and factual audit reports</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Be able to undertake audit follow-up activities</p></li></ul>

This official BRCGS two-day course will enable you to undertake internal audits and prepare companies for third party audits. It is delivered through a series of workshop-led discussions, presentations and an interactive case study. During the live case study, you will be given feedback and support to enable you to carry out an audit at your own workplace.
You will be assessed throughout the course (50%) and you will also need to undertake a workplace audit and submit an audit report for assessment (50%). You will need to gain a 75% pass for this assessment.
This course is part of the BRCGS Professional recognition programme. 
At the end of the course, you will:
Understand the roles and responsibilities of auditors
Be able to plan and conduct an internal audit
Know how to write concise, accurate and factual audit reports
Be able to undertake audit follow-up activities

Ask Sonia Limited

Food Safety

Internal Auditing

Auditor

HACCP

Official BRCGS Product Safety Management course: Internal Auditor
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Internal Auditor (2 Days)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>To ensure success, students will need to be familiar with using personal computers and should have experience using a keyboard and mouse. Students should also be comfortable working in the Windows environment and be able to manage information on their computers.</p>Overview<p>Upon successful completion of this course, you will be able to create and develop Excel worksheets and workbooks in order to work with and analyse the data that is critical to the success of your organisation.</p><p>This course is intended for those who wish to gain the foundational understanding of Excel that is necessary to create and work with electronic spreadsheets. Excel can help you organise, calculate, analyse, revise, update, and present your data.</p></div><div id="course-pills-2"><h4>Getting Started with Excel</h4><ul><li>Navigate the Excel User Interface</li><li>Use Excel Commands</li><li>Create and Save a Basic Workbook</li><li>Enter and Edit Cell Data</li><li>Fill Cells with Series of Data (AutoFill and Flash Fill)</li><li>Use Excel Help</li></ul><h4>Performing Calculations</h4><ul><li>Create Worksheet Formulas</li><li>Insert Functions and use Autocomplete</li><li>Reuse Formulas and Functions</li><li>Create an Absolute Reference</li></ul><h4>Modifying a Worksheet</h4><ul><li>Insert, Delete, and Adjust Cells, Columns, and Rows</li><li>Move and Copy Data between Cells</li><li>Search for and Replace Data</li><li>Use Spellcheck and Proofing</li></ul><h4>Formatting a Worksheet</h4><ul><li>Apply Text Formats</li><li>Apply Number Formats</li><li>Align Cell Contents</li><li>Apply and Copy Cell Styles</li><li>Apply Basic Conditional Formatting</li></ul><h4>Printing Workbooks</h4><ul><li>Preview and Print a Workbook</li><li>Controlling Page Layout</li><li>Adding Headers and Footers</li><li>Set Print Titles and Print Ranges</li></ul><h4>Managing Workbooks</h4><ul><li>Manage Worksheets</li><li>Insert and Delete Worksheets</li><li>Manage Workbook and Worksheet Views</li><li>Manage Workbook Properties</li></ul></div>

Nexus Human

Office Skills & Productivity

Office Skills

Excel Analytics

Microsoft Excel

Microsoft Office

Spreadsheet

Excel - Excel Essentials and Formulas

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Definition epilepsy Various types of siezures<strong style="color: rgb(57, 54, 79); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About this event</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Definition epilepsy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Various types of siezures</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Classification and management of seizures</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Ethical and legal responsibilities</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Recognising triggers and precipitants</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Person centred care</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Documentationa and record keeping</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The impact of rescue medication and anti-epileptic drug therapy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Buccal Midazolam: what is it, uses in epilepsy, side effects</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Rectal Diazepam: uses in epilepsy, side effects, administration</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emergency care plan and when to call an ambulance</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Risk assessment/promotion of safeguarding and dignity</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Epilepsy medication demonstration</p>

Caring For Care

Epilepsy Medication Training

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_19)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_19));">Online workshops to raise awareness and help prevent different types of disruptive and unacceptable behaviour, workplace bullying and harassment behaviours as well as understanding the impact on health and performance.</span></p></div><div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Definitions of bullying, cyberbullying and harassment</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Overview of current legislation</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Different forms and behaviours that bullying can take in the workplace</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Remote working: what makes cyberbullying different?</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">The bullying relationship &ndash; what makes someone bully?</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Professional, personal and emotional impact of being bullied in the workplace</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Being an Active Upstander</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Current best practice for organisations</span></p></li></ul></div>

The definitive guide to workplace bullying & harassment delivered by UK's leading expert. Take a deep dive into the subject - the facts, the experiences, the reasons, and the damage to individuals and businesses.
This online workshop raises awareness and helps you and your teams prevent different types of disruptive and unacceptable bullying and harassment behaviours as well as understanding the impact on health and performance.
Definitions of bullying, cyberbullying and harassment
Overview of current legislation and the preventative duty
Different forms and behaviours that bullying can take in the workplace
Remote working: what makes cyberbullying different?
The bullying relationship – what makes someone bully?
Professional, personal and emotional impact of being bullied in the workplace
Being an Active Upstander
Current best practice for organisations

Conduct Change Ltd

Conflict Resolution

Cultural Awareness

Sexual Harassment

Behaviour Change

Emotional Wellbeing

Harassment

Anti Bullying

UNDERSTANDING WORKPLACE BULLYING AND HARASSMENT
The definitive guide to workplace bullying & harassment delivered by UK's leading expert.

Understanding Workplace Bullying and Harassment

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Welcome to Becoming Anxiety Free with NLP!</strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you tired of feeling anxious and stressed all the time? Join us for this online event where we will explore how Neuro-Linguistic Programming (NLP) can help you overcome anxiety and live a more peaceful life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Date:</strong></strong>&nbsp;Thurs Jul 04 2024</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Time:</strong></strong>&nbsp;10:00:00 GMT+0100 (British Summer Time)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this event, you will learn practical techniques and strategies to reprogram your mind and break free from the grips of anxiety. Say goodbye to constant worrying and hello to a calmer, more confident you!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Don&#39;t miss out on this opportunity to transform your life. Register now and take the first step towards becoming anxiety-free with NLP!</p>

Welcome to Becoming Anxiety Free with NLP!
Are you tired of feeling anxious and stressed all the time? Join us for this online event where we will explore how Neuro-Linguistic Programming (NLP) can help you overcome anxiety and live a more peaceful life.
Date: Thurs Jul 04 2024
Time: 10:00:00 GMT+0100 (British Summer Time)
During this event, you will learn practical techniques and strategies to reprogram your mind and break free from the grips of anxiety. Say goodbye to constant worrying and hello to a calmer, more confident you!
Don't miss out on this opportunity to transform your life. Register now and take the first step towards becoming anxiety-free with NLP!

Proactive NLP Ltd

Psychological Wellbeing

Neuro-Linguistic Programming (NLP)

Emotional Freedom Techniques (EFT)

Anxiety Management

NLP Practitioner

Become free from Anxiety and say goodbye to managing your anxiety and start living a happy and content life.  This masterclass will show you can change how your mind works to eliminate the negative and debilitating emotional impact of anxiety, once and for all!

Becoming Anxiety Free with NLP

<div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(57, 54, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(57, 54, 79);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Introduction Covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms.</strong></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please note: this course is for health care professionals &nbsp;or those working in Primary Care. It is not open to Beauticians unless you are a registered healthcare professional. If in doubt- please&nbsp;email&nbsp;annie at <a href="mailto:training@anniebarr.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">training@anniebarr.com</a>&nbsp;or phone +44 7500048222</strong></p></div></div><div fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style="color: rgb(57, 54, 79);">About this event</h2><h3 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style="color: rgb(30, 10, 60);">Course Introduction</h3><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This course concentrates on B12 deficiency, symptoms, treatments and management.</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">The course covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms of &nbsp;pernicious anaemia. &nbsp;This course is interactive and we include case studies and discuss issues regarding diagnostic testing.&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">We review inclusion and exclusion criteria and identification of appropriate clients. Delegates will get the opportunity to review practice with hands on practical demonstrations of how to give injections correctly. We will cover administration techniques, where to give the injections and record keeping / documentation. We will discuss role and responsibilities and contraindications and precautions. The delegates will leave this course with an example of an individual protocol of Patient Specific Direction (PSD) and a competence based framework document to be used in practice. This course is &nbsp;very interactive.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">AIMS AND OBJECTIVES</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the need for accountability and responsibility in relation to role development</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate an understanding of safe practice</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe the signs and symptoms of pernicious anaemia</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe pernicious anaemia and its impact on patients</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Fully understand the principles, and practice B12 deficiency and B12 injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the importance of safety issues related to giving injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the law relating to role and function of the HCA and prescribing.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe why patients require B12 injections</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Be able to correctly identify anatomical sites for injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate correct administration techniques</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate how to correctly dispose of waste</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate correct infection control procedures and use of PPE</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe when patients require referral and understand the importance of referral using correct clinical pathways</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate an understanding of anaphylaxis and emergency procedures</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the need for correct prescribing procedures</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Be able to document consultations following your organisations procedures</p></li></ul></li></ul></li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">COURSE CONTENTS</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Role and responsibilities</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Accountability guidelines and requirements</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Pernicious anaemia&nbsp;</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Blood- function</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">B12 &nbsp;Deficiency</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Risk factors/groups</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Causes of B12 deficiency</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Diagnosis and reference ranges, testing</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Protocols and guidelines</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Factors affecting B12 diagnosis and treatment</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Factors affecting absorption</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">B12 injections and common side effects</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Could it be B12 Deficiency</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Supplements</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Side effects and management including ADR&rsquo;s</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Contraindications and Precautions</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Correct Administration and techniques including practical session</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Injection sites</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Legal Issues including consent</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Prescribing and Patient Specific Directions</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">What to record</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Storage</p></li><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Disposal of injections/waste</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Infection control</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Needle stick injuries</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Competence and supervised practice</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Policies and procedures</p></li><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Facts and Figures</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Setting up and running a clinic</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Insurance/indemnity</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Research/evidence base and resources<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p></li></ul></ul></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Please note Anaphylaxis&nbsp;is not covered on this course, however we do run a separate Anaphylaxis&nbsp;1hr training course, which takes place at the end of this B12 webinar. If you wish to do the 1 hr Anaphylaxis&nbsp;also, you should book onto BOTH courses.</span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">WHO SHOULD ATTEND?</p></li><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">HCAs</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Nurses</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Doctors</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Pharmacists</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Anyone interested in Vitamin B12 deficiency and pernicious anaemia and those working with clients with B12 deficiency</p></li></ul></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">AB Health Group awards CPD points / certificate of attendance for each course. &nbsp;If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. &nbsp;The charge for the certificate including postage is &pound;30.</p></div>

Course Introduction Covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms.
Please note: this course is for health care professionals or those working in Primary Care. It is not open to Beauticians unless you are a registered healthcare professional. If in doubt- please email annie at training@anniebarr.com or phone +44 7500048222
About this event
Course Introduction
This course concentrates on B12 deficiency, symptoms, treatments and management.
The course covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms of pernicious anaemia. This course is interactive and we include case studies and discuss issues regarding diagnostic testing. 
We review inclusion and exclusion criteria and identification of appropriate clients. Delegates will get the opportunity to review practice with hands on practical demonstrations of how to give injections correctly. We will cover administration techniques, where to give the injections and record keeping / documentation. We will discuss role and responsibilities and contraindications and precautions. The delegates will leave this course with an example of an individual protocol of Patient Specific Direction (PSD) and a competence based framework document to be used in practice. This course is very interactive.
AIMS AND OBJECTIVES
Understand the need for accountability and responsibility in relation to role development
Demonstrate an understanding of safe practice
Describe the signs and symptoms of pernicious anaemia
Describe pernicious anaemia and its impact on patients
Fully understand the principles, and practice B12 deficiency and B12 injections
Understand the importance of safety issues related to giving injections
Understand the law relating to role and function of the HCA and prescribing.
Describe why patients require B12 injectionsBe able to correctly identify anatomical sites for injectionsDemonstrate correct administration techniquesDemonstrate how to correctly dispose of wasteDemonstrate correct infection control procedures and use of PPEDescribe when patients require referral and understand the importance of referral using correct clinical pathwaysDemonstrate an understanding of anaphylaxis and emergency proceduresUnderstand the need for correct prescribing proceduresBe able to document consultations following your organisations procedures
 
 
COURSE CONTENTS
Role and responsibilities
Accountability guidelines and requirements
Pernicious anaemia
Blood- function
B12 Deficiency
Risk factors/groups
Causes of B12 deficiency
Diagnosis and reference ranges, testing
Protocols and guidelines
Factors affecting B12 diagnosis and treatment
Factors affecting absorption
B12 injections and common side effects
Could it be B12 Deficiency
Supplements
Side effects and management including ADR’s
Contraindications and Precautions
Correct Administration and techniques including practical session
Injection sites
Legal Issues including consent
Prescribing and Patient Specific Directions
What to record
Storage
Disposal of injections/waste
Infection control
Needle stick injuries
Competence and supervised practice
Policies and procedures
Facts and Figures
Setting up and running a clinic
Insurance/indemnity
Research/evidence base and resources
Please note Anaphylaxis is not covered on this course, however we do run a separate Anaphylaxis 1hr training course, which takes place at the end of this B12 webinar. If you wish to do the 1 hr Anaphylaxis also, you should book onto BOTH courses.
WHO SHOULD ATTEND?
HCAs
Nurses
Doctors
Pharmacists
Anyone interested in Vitamin B12 deficiency and pernicious anaemia and those working with clients with B12 deficiency
AB Health Group awards CPD points / certificate of attendance for each course. If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. The charge for the certificate including postage is £30.

AB Health Group

Health & Wellbeing

General Health

Medical Training

Professional Development

Public Health

B12 and Pernicious Anaemia Training - Webinar

Delegate Admission

We will show you how Heat Engineer Software uses Magicplan drawings in 2D and 3D to complete a detailed room by room heat loss in minutes. 










Heat Engineer

Underfloor Heating

HVAC (Heat, Ventilation & Air Conditioning)

Heat Pump

Building Management

Heating Engineer

Using Magicplan with Heat Engineer

Bromley

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While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pathways to the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route One</strong>: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Two</strong>: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety Exemption</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Take This Course?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits of the SPA Health &amp; Safety Core Day</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Comprehensive Training</b>: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Flexible Learning</b>: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Certification</b>: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Further Opportunities with the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Obtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Verify and Stay Updated</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">While every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conclusion</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

MJ Electrical Training 

Construction Industry Scheme (CIS)

City & Guilds

Health & Safety

Electrical Testing

Wiring Regulations

Electrical Installation

Electrical Inspection & Testing

ECS Health & Safety Course with MJ Electrical Training. Available every week, use this course to complete the application process when applying for an ECS Labourers Card. 

ECS Card Health & Safety Course Kent

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ECS Health &amp; Safety Courses&nbsp;</strong>and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly.</p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Learn More @ MJ Electrical Training &gt;&gt;</span></strong></a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core Day</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why is the ECS Labourer Card Important?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pathways to the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route One</strong>: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Two</strong>: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety Exemption</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Take This Course?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits of the SPA Health &amp; Safety Core Day</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Comprehensive Training</b>: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Flexible Learning</b>: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Certification</b>: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Further Opportunities with the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Obtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Verify and Stay Updated</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">While every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conclusion</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

ECS Card Health & Safety Course Bromley

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ECS Health &amp; Safety Courses&nbsp;</strong>and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly in Dover.</p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Learn More @ MJ Electrical Training &gt;&gt;</span></strong></a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core Day</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why is the ECS Labourer Card Important?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pathways to the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route One</strong>: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Two</strong>: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety Exemption</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Take This Course?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits of the SPA Health &amp; Safety Core Day</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Comprehensive Training</b>: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Flexible Learning</b>: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Certification</b>: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Further Opportunities with the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Obtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Verify and Stay Updated</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">While every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conclusion</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

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