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Telephone Skills at QLS Level 2
***Key Features of Telephone Skills at QLS Level 2***
Free QLS Certificate
Free CPD PDF Certificate + Transcript
Are you ready to master the art of effective communication through the Telephone? Our comprehensive Diploma in Telephone communication at QLS Level 5 is crafted to transform your telephonic skills, making you proficient and confident in managing all types of calls. The ability to communicate effectively over the Telephone is crucial in today’s fast-paced world, and this course is your gateway to mastering this essential skill.
In the realm of Telephone communication, clarity and confidence are paramount. This course delves into the nuances of Telephone etiquette, customer service, and professional communication. Whether you're handling customer inquiries, making business calls, or managing client relationships, the Diploma in Telephone equips you with the knowledge to excel. You'll learn how to navigate difficult conversations, ensure customer satisfaction, and convey messages clearly and professionally.
Beyond theoretical understanding, the Diploma in Telephone includes different insights and essential applications. You'll develop techniques to handle high-pressure situations and deliver outstanding service consistently. By the end of this course, your Telephone skills will be second to none, empowering you to make a significant impact in any professional setting. Prepare to elevate your Telephone communication and open doors to exciting career opportunities.
Facilities that you will receive after enrolling on The Telephone Skills at QLS Level 2 course From Skill Up
Develop effective Telephone etiquette.
Handle customer inquiries efficiently over the Telephone.
Manage difficult Telephone conversations with confidence.
Enhance customer service through Telephone interactions.
Improve clarity and professionalism in Telephone calls.
Apply problem-solving skills in Telephone communication.
Build strong relationships through Telephone conversations.
Ensure customer satisfaction via the Telephone.
Navigate high-pressure Telephone situations effectively.
Certificates
Digital Certificate
This course comes with a free CPD Accredited PDF Copy certificate+ Transcript (according to the Learner's Choice). For additional courses, it costs £14.99 per copy.
Level 2 QLS Endorsed Hardcopy Certificate
Hard copy certificate - Included
Certificate delivery is Free for UK residents, whereas it costs £10 for international students as a delivery charge.
Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.
Hard Copy Certificate
Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Course Description
Unlock the power of effective Telephone communication with our Diploma in Telephone at QLS Level 5. This course is designed to enhance your Telephone skills, focusing on clarity, professionalism, and customer satisfaction. You'll learn to manage various Telephone scenarios, from customer inquiries to difficult conversations, ensuring you're always prepared. With essential insights and necessary applications, the Diploma in Telephone will elevate your communication skills, making you a valuable asset in any professional environment. Dive into the world of Telephone communication and transform your ability to connect and communicate.
Who is this course for?
This Diploma in Telephone course is ideal for:
Customer service representatives seeking to improve their Telephone skills.
Sales professionals looking to enhance their Telephone communication.
Administrative staff aiming to handle Telephone inquiries more effectively.
Business professionals needing to master Telephone etiquette.
Individuals interested in excelling in Telephone-based roles.
Requirements
For this Diploma in Telephone course, you don't need any formal qualifications. Just need to have:
A keen interest in mastering Telephone communication.
Commitment to completing the course.
Basic understanding of Telephone operations.
Career path
Unlock diverse career opportunities with our Diploma in Telephone course. Explore these lucrative paths:
Customer Service Representative: £18,000 - £25,000
Sales Representative: £20,000 - £30,000
Administrative Assistant: £19,000 - £28,000
Call Centre Supervisor: £22,000 - £35,000
Telemarketer: £18,000 - £26,000
Client Relationship Manager: £25,000 - £40,000

Skill Up

Customer Service

Professional Skills

Communication Skills

Level 2 QLS Endorsed Diploma | 100 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support


Telephone Skills at QLS Level 2


General Admission

<p>Dive deep into the intricacies of the human mind with our Diploma in Psychology at QLS Level 4. From understanding diverse perspectives in psychology to delving into the social and cognitive dimensions, this course promises to shed light on the mysteries of human behaviour. As you journey through each module, you'll uncover the complexities of child development, explore the nuances of atypical behaviours, and acquire the tools for rigorous research in psychology. This comprehensive course offers you the keys to unlock the doors of human understanding, setting the stage for an enriching career in the vast world of psychology.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand key perspectives in contemporary psychology.</li><li>Explore the foundations and principles of social psychology.</li><li>Delve into cognitive processes and their real-world implications.</li><li>Grasp critical concepts in child development.</li><li>Understand the dynamics of atypical behavioural patterns.</li><li>Master the essential tools and methodologies in psychological research.</li></ul><p><strong>Key Features</strong></p><ul><li>FREE QLS-endorsed certificate</li><li>4 Free CPD Accredited Courses with Free e-Certificates</li><li>CPD Accredited Hard Copy Certificates</li><li>Fully online, interactive courses</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Free Courses</strong></p><ol><li>Child Psychology Diploma</li><li>Cognitive Behavioural Therapy (CBT)</li><li>Behaviour Management, NLP, &amp; Emotional Intelligence</li><li>Forensic Psychology</li></ol><p><strong>What Will You Learn from This Course?</strong></p><p>Dive into the captivating world of psychology and uncover the mysteries behind human behaviours, thoughts, and emotions. Our Diploma in Psychology at QLS Level 4 provides a comprehensive exploration into the core areas of this fascinating discipline, offering insights and understanding that are both profound and applicable.</p><ul><li><p><strong>Module 01: Perspectives in Psychology</strong> Explore various psychological schools of thought. Understand their principles and applications.</p></li><li><p><strong>Module 02: Social Psychology</strong> Delve into how society and interactions influence behaviour and thought processes.</p></li><li><p><strong>Module 03: Cognitive Psychology and Its Applications</strong> Understand the inner workings of the mind, including memory, attention, and perception.</p></li><li><p><strong>Module 04: Child Development</strong> Study the stages and milestones of a child's growth. Learn about cognitive and emotional development.</p></li><li><p><strong>Module 05: The Psychology of Atypical (Abnormal) Behaviour</strong> Examine behaviours that deviate from the norm. Understand their causes and implications.</p></li><li><p><strong>Module 06: Research Methods</strong> Gain a grasp on methods to conduct and interpret psychological research effectively.</p></li></ul><p><strong>Certificate</strong></p><p>Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><p>After successfully completing the assignment, learners will be able to order a FREE QLS-endorsed certificate.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Students considering a higher degree in psychology.</li><li>Teachers keen to understand child behaviours.</li><li>Counsellors enhancing foundational psychological knowledge.</li><li>HR professionals seeking insights into social dynamics.</li><li>Medical professionals aiming for holistic patient understanding.</li><li>Parents keen on insights into child growth.</li><li>Therapists looking to broaden their therapeutic toolbox.</li><li>Anyone with a curiosity about the human mind.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Clinical Psychologist.</li><li>Educational Psychologist.</li><li>Cognitive Behavioural Therapist.</li><li>Child Development Specialist.</li><li>Research Psychologist.</li><li>Counselling Psychologist.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited e-Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>
        <h4>QLS Endorsed Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Training Express

Diploma in Psychology at QLS Level 4 Course

<p>Unlock the language of finance and master the art of financial reporting with our Diploma in Financial Reporting at QLS Level 4. Dive deep into the world of financial statements, cash flow analysis, and equity assessment.</p><p>Whether you're an aspiring financial analyst, accountant, or simply someone keen to unravel the mysteries of finance, this course is your key to decoding the financial landscape with precision and confidence.</p><p><strong>Learning Outcomes</strong></p><ul><li>Decode the language of financial statements.</li><li>Analyze cash flows and assess financial health.</li><li>Conduct credit and equity analysis effectively.</li><li>Understand the significance of the balance sheet.</li><li>Master ratio analysis for informed decisions.</li><li>Explore the applications and limitations of EBITDA.</li><li>Grasp the UK tax system and administration.</li></ul><p><strong>Key Features</strong></p><ul><li>FREE QLS-endorsed certificate</li><li>4 Free CPD Accredited Courses with Free e-Certificates</li><li>CPD Accredited Hard Copy Certificates</li><li>Fully online, interactive courses</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Free Courses</strong></p><ol><li>Microsoft Excel</li><li>Microsoft Word, PowerPoint &amp; Outlook</li><li>Report Writing</li><li>Tax Accounting</li></ol><p><strong>What Will You Learn from This Course?</strong><br />Prepare to demystify the world of finance with our Diploma in Financial Reporting at QLS Level 4. This course is your passport to decoding financial statements, mastering cash flow analysis, and gaining a deep understanding of financial health. Whether you're aspiring to become a financial analyst or simply want to navigate the financial landscape with confidence, each module equips you with practical skills and knowledge.</p><p><strong>Module 01: Financial Reporting</strong><br />Understand the fundamentals of financial reporting and its significance.</p><p><strong>Module 02: The Cash Flow Statement</strong><br />Dive into the intricacies of cash flow analysis for financial insights.</p><p><strong>Module 03: Credit Analysis</strong><br />Learn the art of assessing creditworthiness effectively.</p><p><strong>Module 04: The Balance Sheet</strong><br />Uncover the importance of the balance sheet in financial evaluation.</p><p><strong>Module 05: Equity Analysis</strong><br />Master the assessment of equity for informed decisions.</p><p><strong>Module 06: Ratio Analysis</strong><br />Explore the power of ratio analysis for financial understanding.</p><p><strong>Module 07: The Applications and Limitations of EBITDA</strong><br />Understand the uses and constraints of EBITDA in financial assessment.</p><p><strong>Module 08: Tax System and Administration in the UK</strong><br />Navigate the intricacies of the UK tax system and its administration.</p><p><strong>Certificate</strong></p><p>Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><p>After successfully completing the assignment, learners will be able to order a FREE QLS-endorsed certificate.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring Financial Analysts.</li><li>Accountants seeking advanced skills.</li><li>Business Owners for financial insight.</li><li>Finance Students aiming for career growth.</li><li>Professionals in financial analysis roles.</li><li>Investors wanting to make informed choices.</li><li>Tax professionals in the UK.</li><li>Entrepreneurs managing financial aspects.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this bundle courses to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Financial Analyst.</li><li>Accountant in Corporations.</li><li>Credit Analyst.</li><li>Equity Analyst.</li><li>Financial Consultant.</li><li>Tax Advisor in the UK.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited e-Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>
        <h4>QLS Endorsed Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Diploma in Financial Reporting at QLS Level 4 Course

<p>In the fast-evolving landscape of UK DevOps engineering, the demand for skilled professionals has reached unprecedented levels. Recent challenges in the industry underscore the need for adept DevOps Engineers who seamlessly integrate web development, programming, and Linux proficiency. Our CPD Certified DevOps Engineer course is meticulously crafted to address these demands, offering a comprehensive journey through web development, Linux mastery, and specialised programming languages. Embrace a transformative learning experience that not only equips you with essential technical skills but also positions you at the forefront of the DevOps revolution in the UK.</p><p><strong>This DevOps Engineer - CPD Certified Bundle Consists of the following Premium courses:</strong></p><ul><li>Course 01: Complete Web Development</li><li>Course 02: Linux for Cloud and DevOps Engineers</li><li>Course 03: Computer Programming Specialist Certificate</li><li>Course 04: Basic C# Coding</li><li>Course 05: C# Basics</li><li>Course 06: JavaScript Functions</li><li>Course 07: PHP Web Development with MySQL; GitHub &amp; Heroku</li><li>Course 08: ASP.Net MVC and Entity Framework Course</li><li>Course 09: Learn Spring &amp; Angular Material with a Full Web Application</li><li>Course 10: Build Progressive Web Apps with Angular</li><li>Course 11: Computer Science with Python Course</li><li>Course 12: JavaScript Foundations for Everyone</li><li>Course 13: Learn to Code HTML, CSS &amp; Javascript</li><li>Course 14: Asynchronous JavaScript Basics</li><li>Course 15: Node JS: API Development with Swagger Interface Description Language</li><li>Course 16: Mobile and Web Development with Ionic &amp; Angular JS</li><li>Course 17: Coding Essentials - Javascript, ASP. Net, C# - Bonus HTML</li><li>Course 18: Basics of WordPress: Create Unlimited Websites</li><li>Course 19: Master JavaScript with Data Visualization</li><li>Course 20: Web Applications for Specialisation on Development</li></ul><p><strong>10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques-</strong></p><ul><li>Course 01: Effective Communication Skills Diploma</li><li>Course 02: Business Networking Skills</li><li>Course 03: Influencing and Negotiation Skills</li><li>Course 04: Delegation Skills Training</li><li>Course 05: Time Management</li><li>Course 06: Leadership Skills Training</li><li>Course 07: Decision Making and Critical Thinking Online Course</li><li>Course 08: Emotional Intelligence and Social Management Diploma</li><li>Course 09: Assertiveness Skills</li><li>Course 10: Touch Typing Complete Training Diploma</li></ul><p><strong>Learning Outcomes:</strong></p><p>Upon completion of this DevOps Engineer - CPD Certified bundle, you should be able to:</p><ul><li>Proficiency in complete web development and Linux for DevOps.</li><li>Mastery in C# coding, ASP.Net MVC, and Entity Framework.</li><li>Fluency in JavaScript, including advanced functions and asynchronous basics.</li><li>Competence in mobile and web development with Ionic &amp; Angular JS.</li><li>Expertise in Python for computer science and data visualisation.</li><li>Ability to create unlimited websites using WordPress and JavaScript.</li></ul> <p>As you embark on this CPD-certified journey, you'll unravel the intricacies of complete web development fortified by Linux expertise. From mastering C# and JavaScript to delving into the realms of ASP.Net MVC and Entity Framework, this course ensures a holistic understanding of the technologies shaping the industry. Elevate your capabilities by building progressive web apps, exploring Python in computer science, and conquering the nuances of mobile and web development with Ionic &amp; Angular JS. Join us to unlock the keys to success in the world of DevOps engineering, making an impact that echoes throughout the UK tech industry.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        300 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals aspiring to become DevOps Engineers.</li><li>Web developers looking to enhance their Linux proficiency.</li><li>Programmers seeking expertise in C# and JavaScript.</li><li>Tech enthusiasts interested in ASP.Net MVC and Entity Framework.</li><li>Those wanting to excel in mobile and web development.</li><li>Individuals keen on mastering Python for data visualisation.</li></ul><p><strong>Please Note</strong>: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>DevOps Engineer </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in DevOps Engineer</li><li>AWS Certified DevOps Engineer - Professional</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li><strong>Web Developer</strong>: •40,000 - •60,000</li><li><strong>DevOps Engineer</strong>: •45,000 - •70,000</li><li><strong>Full-Stack Developer</strong>: •50,000 - •75,000</li><li><strong>Software Engineer</strong>: •45,000 - •65,000</li><li><strong>JavaScript Developer</strong>: •40,000 - •60,000</li><li><strong>Systems Administrator</strong>: •35,000 - •55,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Studyhub UK

DevOps

IT Certifications

AWS Certified Developer

AWS Certified Cloud Practitioner

Trainers Course

Continuous Professional Development (CPD)

DevOps Engineer Diploma - CPD Certified

<h2>Description</h2><p><span><strong>Marine Insurance Law Diploma</strong></span></p><p><span>Navigating the complex waters of maritime ventures requires an adept understanding of the associated legal intricacies. The Marine Insurance Law Diploma is meticulously crafted to equip professionals, students, and enthusiasts with a comprehensive understanding of the multifaceted realm of marine insurance.</span></p><p><span>This online course meticulously unfolds the diverse aspects of marine insurance, beginning with a detailed exploration of the landscape of marine insurance. It presents an overview of the foundational principles of marine insurance law, acquainting learners with the critical legal concepts and terminologies. The course swiftly progresses to elaborate on the various types of marine insurance policies, elucidating the nuances of each and guiding participants in discerning their applications.</span></p><p><span>One of the focal points of the Marine Insurance Law Diploma is the emphasis on the formation and elements of marine insurance agreements. Participants gain insights into the essential components and the legalities surrounding these agreements, ensuring seamless navigation through real-world applications. This understanding is crucial for professionals seeking to mitigate risks and facilitate smoother maritime operations.</span></p><p><span>An essential component of this diploma is its in-depth coverage of claims and recoveries in marine insurance. The course equips learners with knowledge on the procedures and laws surrounding claims, demystifying the complexities involved in the recovery process. Additionally, it explores the legal and regulatory framework governing marine insurance, offering clarity on compliance and ethical considerations.</span></p><p><span>Risk management and loss prevention are pillars of any insurance policy. The Marine Insurance Law Diploma accentuates these aspects, shedding light on strategies for assessing and mitigating potential risks. Learners are introduced to marine liability insurance, comprehending its importance in safeguarding against unforeseen liabilities and understanding the intricate policies that underpin it.</span></p><p><span>Given the rapidly evolving nature of the maritime industry, the course stays abreast of the times by discussing emerging trends and challenges in marine insurance. Participants will engage with the current shifts in the industry, gaining an edge in their professional pursuits. The course also proffers future perspectives on marine insurance law, preparing individuals to anticipate and adapt to upcoming changes.</span></p><p><span>The Marine Insurance Law Diploma is designed with a flexible online structure, making it accessible to aspiring learners irrespective of their geographical location. The course materials are available 24/7, allowing participants to learn at their own pace while balancing other professional or academic commitments. The interactive nature of the course, facilitated through engaging modules, fosters an enriching learning experience. Participants will find the content not only intellectually stimulating but also immensely practical, which is a testament to the course's comprehensive approach.</span></p><p><span>By undertaking the Marine Insurance Law Diploma, participants are investing in a course that offers a blend of theoretical knowledge and practical application. This diploma aims to enhance one's career prospects in the field of marine insurance law, rendering them well-prepared to navigate the intricacies of maritime contracts, policies, and regulations.</span></p><p><span>In summary, the Marine Insurance Law Diploma is an invaluable resource for those keen to fortify their understanding of marine insurance law. From principles to policies and from agreements to claims, this course leaves no stone unturned. It stands out as a beacon for professionals and students eager to chart a course in the dynamic waters of marine insurance law, providing them with the knowledge and skills necessary to sail ahead confidently in their endeavours.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1</strong>:The Landscape of Marine Insurance </span><br />
<span><strong>2</strong>:Principles of Marine Insurance Law </span><br />
<span><strong>3</strong>:Types of Marine Insurance Policies </span><br />
<span><strong>4</strong>:Marine Insurance Agreements: Formation and Elements </span><br />
<span><strong>5</strong>:Claims and Recoveries in Marine Insurance </span><br />
<span><strong>6</strong>:Legal and Regulatory Framework </span><br />
<span><strong>7</strong>:Risk Management and Loss Prevention </span><br />
<span><strong>8</strong>:Marine Liability Insurance </span><br />
<span><strong>9</strong>:Emerging Trends and Challenges in Marine Insurance </span><br />
<span><strong>10</strong>:Future Perspectives on Marine Insurance Law</span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Elearncollege

Maritime

Marine Insurance Law Course

<h2>Description</h2><p><span><strong>Basic Chemistry Diploma</strong></span></p><p><span>Understanding the intricacies of chemistry can open up a world of possibilities. Whether one seeks foundational knowledge or plans to further their career in a scientific field, the Basic Chemistry Diploma online course offers a comprehensive introduction to the fundamental principles of chemistry. From exploring the nature of matter and energy to understanding the role of acids and bases in various reactions, this course is designed to provide students with an in-depth overview of essential chemistry concepts.</span></p><p><span>The Basic Chemistry Diploma offers a structured, user-friendly, and interactive online learning experience. It's an excellent choice for those who wish to understand the basics of chemistry without the need for attending traditional classes. By choosing this online course, students can study at their own pace, allowing flexibility and convenience.</span></p><p><span>One of the initial topics covered in this course is Matter and Energy. Here, students learn about the properties and changes of matter, differentiating between physical and chemical properties. The understanding of matter's relationship with energy offers a foundation for more advanced topics in chemistry.</span></p><p><span>The Periodic Table serves as a pivotal tool in chemistry, guiding students on the elements' relationships and their properties. In this segment of the Basic Chemistry Diploma, learners will grasp the organisation and significance of this table. They'll also uncover the mysteries of atomic structure and the periodic trends that dictate element behaviours.</span></p><p><span>Nuclear Chemistry, another vital component of this course, deals with radioactive decay, nuclear fission, and fusion. Through these lessons, students gain insights into the forces holding the nucleus together and the applications of nuclear chemistry in our daily lives.</span></p><p><span>Ionic Bonding and Covalent Bonding are two key aspects of chemical bonding. This course explains the differences and similarities between these bonding types, offering a clear view of how atoms combine to form compounds. As they progress, students will understand how various elements react with each other and the forces at play.</span></p><p><span>In the Chemical Reactions section, students will learn about the different types of reactions, from synthesis to decomposition. They'll also explore how these reactions are balanced and the factors influencing reaction rates.</span></p><p><span>Electrochemistry: Using Electrons presents a world where electrons play a central role. Here, students explore the flow of electrons in chemical reactions, touching on redox reactions and the applications of electrochemistry.</span></p><p><span>Measuring Substances with the Mole ensures students become adept at quantifying substances in chemical reactions. This unit introduces the mole concept, an essential tool in determining substances' amounts in various reactions.</span></p><p><span>Solutions are ubiquitous in the world of chemistry. By delving into this topic, students learn about solute-solvent interactions, the properties of solutions, and the factors affecting solubility.</span></p><p><span>Lastly, the course rounds off with Acids and Bases. Students discover the properties of these substances, how they interact, and their role in various chemical reactions.</span></p><p><span>In summary, the Basic Chemistry Diploma online course is a comprehensive introduction to chemistry's foundational concepts. With its engaging content, it offers learners a convenient and effective way to build a strong chemistry foundation. Whether one is a novice looking to understand the basics or a professional aiming to brush up on fundamental concepts, this course provides the knowledge and skills needed for success. Don't miss this opportunity to unlock the captivating world of chemistry. Register today and start your journey of discovery!</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1</strong>:Matter and Energy</span><br />
<span><strong>2</strong>:Periodic Table </span><br />
<span><strong>3</strong>:Nuclear Chemistry</span><br />
<span><strong>4</strong>:Ionic Bonding</span><br />
<span><strong>5</strong>:Covalent Bonding </span><br />
<span><strong>6</strong>:Chemical Reactions</span><br />
<span><strong>7</strong>:Electrochemistry: Using Electrons </span><br />
<span><strong>8</strong>:Measuring Substances with the Mole</span><br />
<span><strong>9</strong>:Solutions</span><br />
<span><strong>10</strong>:Acids and Bases</span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Basic Chemistry Course

<div><div id="commonContent"><p><strong>Course Overview: Human Rights Consultant Certification</strong></p><p> </p><p>As societies strive for equality and justice, understanding human rights principles and their practical applications becomes increasingly vital. The 'Human Rights Consultant' course offers a comprehensive journey into the realm of human rights, equipping participants with the knowledge and skills necessary to advocate for and implement human rights principles effectively. This course is designed for individuals passionate about human rights, including activists, lawyers, policymakers, and professionals in various fields seeking to integrate human rights into their work.</p><p> </p><p><strong>Module 1: Introduction to Human Rights</strong> In this foundational module, participants will explore the origins, evolution, and philosophical underpinnings of human rights. They will examine key documents such as the Universal Declaration of Human Rights and learn about the core principles and concepts that form the basis of human rights law and practice.</p><p><strong>Module 2: Practical Applications of Human Rights</strong> Building upon the theoretical foundation laid in Module 1, this module delves into real-world applications of human rights principles. Participants will learn how to identify human rights violations, analyze case studies, and develop strategies to address human rights issues in diverse contexts, including conflict zones, marginalized communities, and corporate settings.</p><p><strong>Module 3: Human Rights Advocacy and Activism</strong> Effective advocacy and activism are essential for promoting and protecting human rights. In this module, participants will gain practical skills in advocacy techniques, community organizing, coalition building, and leveraging social media and other platforms to raise awareness and mobilize support for human rights causes.</p><p><strong>Module 4: Human Rights and Business</strong> Businesses have a significant impact on human rights, both positively and negatively. This module examines the intersection of human rights and business, focusing on corporate social responsibility, supply chain management, labor rights, and the role of businesses in advancing human rights principles within their operations and beyond.</p><p><strong>Module 5: Human Rights and International Law</strong> International law serves as a critical framework for the protection and enforcement of human rights. Participants will explore the international legal mechanisms and institutions responsible for upholding human rights, including the United Nations, regional human rights bodies, and international courts. They will also analyze landmark human rights cases and treaties.</p><p><strong>Module 6: Human Rights and Climate Change</strong> Climate change poses profound threats to human rights, including the right to life, health, food, and shelter. In this module, participants will examine the nexus between human rights and environmental sustainability, exploring topics such as climate justice, environmental rights, indigenous rights, and the role of states and international actors in addressing climate-related human rights challenges.</p><p> </p><p><strong>Certification and Beyond</strong> Upon successful completion of all modules and assessments, participants will receive a certification as a Human Rights Consultant, validating their expertise in understanding, promoting, and defending human rights. Graduates of the course will join a global network of human rights advocates and professionals, equipped to make a meaningful impact in their communities and beyond. Additionally, the course provides a solid foundation for further study or specialization in human rights law, policy, or advocacy.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1_ Introduction to Human Rights</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Human Rights</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2_ Practical Applications of Human Rights</h4><div><div><ul><li><div>
<span></span><h5>
Practical Applications of Human Rights</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3_ Human Rights Advocacy and Activism</h4><div><div><ul><li><div>
<span></span><h5>
Human Rights Advocacy and Activism</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4_ Human Rights and Business</h4><div><div><ul><li><div>
<span></span><h5>
Human Rights and Business</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5_ Human Rights and International Law</h4><div><div><ul><li><div>
<span></span><h5>
Human Rights and International Law</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6_ Human Rights and Climate Change</h4><div><div><ul><li><div>
<span></span><h5>
Human Rights and Climate Change</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Human Rights Consultant

<p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">This module addresses characteristic issues influencing the registration of medicinal products based on monoclonal antibodies (mAbs), for use in humans. Regulatory requirements for the registration of biological medicinal products such as those based on mAbs differ in certain respects from those for small-molecule products. This is because of the distinct characteristics of biologics, such as complex structure and susceptibility to variation during manufacture.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">In this module, we focus on distinctive issues in the production and testing of mAbs, in the context of relevant regulatory guidance. We discuss manufacturing quality, nonclinical, and clinical issues. We address aspects specific to radiolabelled mAbs. Finally, we identify the pathways for applications to conduct clinical trials and to market mAb-based products in Europe and the USA.</p>

Zenosis

Good Manufacturing Practice (GMP)

Biotechnology

Healthcare IT

Pharmaceutical

Pharmacology

Drug Safety

Medical

This module addresses characteristic issues influencing the registration of medicinal products based on monoclonal antibodies (mAbs), for use in humans. Regulatory requirements for the registration of biological medicinal products such as those based on mAbs differ in certain respects from those for small-molecule products. This is because of the distinct characteristics of biologics, such as complex structure and susceptibility to variation during manufacture.

SUB12: Registration of Medicinal Products Based on Monoclonal Antibodies

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician | Functional Skills IT | Encryption | Cloud Computing ( CompTIA Cloud+ (CV0-002)) | Cyber Security | Data Center Training | Cisco ASA Firewall and much more...</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Prepare for a career in the high-growth field of IT; no experience or degree required. Get comprehensive training designed by professionals and get on the fast track to a competitively paid job. There are 140,500 UK job openings in IT and a &pound;29,800 average entry-level salary in IT support.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The role of IT Support Technician is vital within any business, and with our IT Support Technician, your skills will be highly in demand. You&#39;ll be a valued member of the team, keeping computers running smoothly and precious data protected.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Along with IT Support Technician with Data Security &amp; Cyber Security Training Bundle, you will get an original hardcopy certificate, a transcript and a student ID card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Courses included in this IT Support Technician with Data Security &amp; Cyber Security Training Bundle?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: </strong>IT Support Technician Training<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: </strong>Functional Skills IT<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: </strong>Encryption</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 04: </strong>Learning Computers and Internet Level 2<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 05: </strong>Complete Windows 10 Troubleshooting for IT HelpDesk<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 06: </strong>Building Your Own Computer<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 07: </strong>Cyber Security Incident Handling and Incident Response</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 08: </strong>Secure Programming of Web Applications</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 09: </strong>Cloud Computing / CompTIA Cloud+ (CV0-002)<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 10: </strong>Data Center Training Essentials: General Introduction</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 11: </strong>Data Protection and Data Security Level 2</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 12: </strong>ChatGPT Crash Course</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn the essential skills to start a new career as an IT technician with this comprehensive IT Support Technician.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 11-course package has been specially designed by industry experts to teach the IT skills necessary for you to develop a successful career as an IT technician.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Covering everything from IT fundamentals to software development, mobile devices, networking, computer hardware, cloud computing, cybersecurity, malware removal and access management to cryptography and PKI, this course is the essential, all-inclusive training programme for anyone interested in a career in IT.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Take this course anywhere and at any time. Don&#39;t let your lifestyle limit your learning or your potential.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IT Support Technician with Data Security &amp; Cyber Security Training has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The only thing you need to take IT Support Technician is Wi-Fi and a screen. You&#39;ll never be late for class again.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Experienced tutors and mentors will be there for you whenever you need them and solve all your queries through email and chat boxes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Benefits you&#39;ll get choosing Apex Learning for this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician with Data Security &amp; Cyber Security Training</strong>:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">One payment but lifetime access to 11 CPD courses</li><li fr-original-style="" style="box-sizing: border-box;">Certificates and student ID for the title course included in a one-time fee</li><li fr-original-style="" style="box-sizing: border-box;">Full tutor support available from Monday to Friday</li><li fr-original-style="" style="box-sizing: border-box;">Free up your time - don&#39;t waste time and money travelling for classes</li><li fr-original-style="" style="box-sizing: border-box;">Accessible, informative modules taught by expert instructors</li><li fr-original-style="" style="box-sizing: border-box;">Learn at your ease - anytime, from anywhere</li><li fr-original-style="" style="box-sizing: border-box;">Study the course from your computer, tablet or mobile device</li><li fr-original-style="" style="box-sizing: border-box;">CPD accredited course - improve the chance of gaining professional skills</li><li fr-original-style="" style="box-sizing: border-box;">Gain valuable knowledge without leaving your home</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So enrol now in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician with Data Security &amp; Cyber Security Training</strong> to advance your career!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician with Data Security &amp; Cyber Security Training</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Starting your career as an <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician</strong> opens endless career possibilities in the IT industry. It provides you with the foundations needed to climb the career ladder and specialise in a certain discipline, be it networking or cybersecurity. As an<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> IT Support Technician,</strong> you will be the first point of call should employees have any issues or need any changes, such as; forgotten passwords, viruses or email issues. So, if helping people with technical issues sounds like something you could do, this is the ideal career for you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Curriculum of IT Support Technician with Data Security &amp; Cyber Security Training Bundle</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: IT Support Technician Training</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Section 01: How People Use Computers</li><li fr-original-style="" style="box-sizing: border-box;">Section 02: System Hardware</li><li fr-original-style="" style="box-sizing: border-box;">Section 03: Device Ports and Peripherals</li><li fr-original-style="" style="box-sizing: border-box;">Section 04: Data Storage and Sharing</li><li fr-original-style="" style="box-sizing: border-box;">Section 05: Understanding Operating Systems</li><li fr-original-style="" style="box-sizing: border-box;">Section 06: Setting Up and Configuring a PC</li><li fr-original-style="" style="box-sizing: border-box;">Section 07: Setting Up and Configuring a Mobile Device</li><li fr-original-style="" style="box-sizing: border-box;">Section 08: Managing Files</li><li fr-original-style="" style="box-sizing: border-box;">Section 09: Using and Managing Application Software</li><li fr-original-style="" style="box-sizing: border-box;">Section 10: Configuring Network and Internet Connectivity</li><li fr-original-style="" style="box-sizing: border-box;">Section 11: IT Security Threat Mitigation</li><li fr-original-style="" style="box-sizing: border-box;">Section 12: Computer Maintenance and Management</li><li fr-original-style="" style="box-sizing: border-box;">Section 13: IT Troubleshooting</li><li fr-original-style="" style="box-sizing: border-box;">Section 14: Understanding Databases</li><li fr-original-style="" style="box-sizing: border-box;">Section 15: Developing and Implementing Software</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my Certificate?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After successfully completing the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician with Data Security &amp; Cyber Security Training Bundle</strong> course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PDF Certificate: Free (Previously, it was &pound;6*11 = &pound;66)</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hard Copy Certificate: Free (For The Title Course: Previously it was &pound;10)</strong></li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD Points:</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        125 CPD hours/points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician </strong>course is suitable for anyone wanting to learn how things work regarding technology, whether for career purposes or to quench your thirst.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        </h2><div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career Path:</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Support Manager</li><li fr-original-style="" style="box-sizing: border-box;">Support Associate</li><li fr-original-style="" style="box-sizing: border-box;">Support Technician</li><li fr-original-style="" style="box-sizing: border-box;">Customer Support</li><li fr-original-style="" style="box-sizing: border-box;">Support Specialist</li><li fr-original-style="" style="box-sizing: border-box;">Technical Support Engineer</li><li fr-original-style="" style="box-sizing: border-box;">Technician</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates:</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the Hard Copy certificate for the title course (<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician Training</strong>) absolutely Free! Other Hard Copy certificates are available for &pound;10 each. </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please Note:</strong> The delivery charge inside the UK is &pound;4.99, and the international students must pay a &pound;9.99 shipping cost.</p> </div>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>

                        </div>

IT Support Technician | Functional Skills IT | Encryption | Cloud Computing ( CompTIA Cloud+ (CV0-002)) | Cyber Security | Data Center Training | Cisco ASA Firewall and much more...
Prepare for a career in the high-growth field of IT; no experience or degree required. Get comprehensive training designed by professionals and get on the fast track to a competitively paid job. There are 140,500 UK job openings in IT and a £29,800 average entry-level salary in IT support.
The role of IT Support Technician is vital within any business, and with our IT Support Technician, your skills will be highly in demand. You'll be a valued member of the team, keeping computers running smoothly and precious data protected.
Along with IT Support Technician with Data Security & Cyber Security Training Bundle, you will get an original hardcopy certificate, a transcript and a student ID card.
Courses included in this IT Support Technician with Data Security & Cyber Security Training Bundle?
Course 01: IT Support Technician Training
Course 02: Functional Skills IT
Course 03: Encryption
Course 04: Learning Computers and Internet Level 2
Course 05: Complete Windows 10 Troubleshooting for IT HelpDesk
Course 06: Building Your Own Computer
Course 07: Cyber Security Incident Handling and Incident Response
Course 08: Secure Programming of Web Applications
Course 09: Cloud Computing / CompTIA Cloud+ (CV0-002)
Course 10: Data Center Training Essentials: General Introduction
Course 11: Data Protection and Data Security Level 2
Course 12: ChatGPT Crash Course
Learn the essential skills to start a new career as an IT technician with this comprehensive IT Support Technician.
This 11-course package has been specially designed by industry experts to teach the IT skills necessary for you to develop a successful career as an IT technician.
Covering everything from IT fundamentals to software development, mobile devices, networking, computer hardware, cloud computing, cybersecurity, malware removal and access management to cryptography and PKI, this course is the essential, all-inclusive training programme for anyone interested in a career in IT.
Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential.
IT Support Technician with Data Security & Cyber Security Training has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows.
The only thing you need to take IT Support Technician is Wi-Fi and a screen. You'll never be late for class again.
Experienced tutors and mentors will be there for you whenever you need them and solve all your queries through email and chat boxes.
Benefits you'll get choosing Apex Learning for this IT Support Technician with Data Security & Cyber Security Training:
One payment but lifetime access to 11 CPD courses
Certificates and student ID for the title course included in a one-time fee
Full tutor support available from Monday to Friday
Free up your time - don't waste time and money travelling for classes
Accessible, informative modules taught by expert instructors
Learn at your ease - anytime, from anywhere
Study the course from your computer, tablet or mobile device
CPD accredited course - improve the chance of gaining professional skills
Gain valuable knowledge without leaving your home
So enrol now in this IT Support Technician with Data Security & Cyber Security Training to advance your career!
IT Support Technician with Data Security & Cyber Security Training
Starting your career as an IT Support Technician opens endless career possibilities in the IT industry. It provides you with the foundations needed to climb the career ladder and specialise in a certain discipline, be it networking or cybersecurity. As an IT Support Technician, you will be the first point of call should employees have any issues or need any changes, such as; forgotten passwords, viruses or email issues. So, if helping people with technical issues sounds like something you could do, this is the ideal career for you.
Curriculum of IT Support Technician with Data Security & Cyber Security Training Bundle
Course 01: IT Support Technician Training
Section 01: How People Use Computers
Section 02: System Hardware
Section 03: Device Ports and Peripherals
Section 04: Data Storage and Sharing
Section 05: Understanding Operating Systems
Section 06: Setting Up and Configuring a PC
Section 07: Setting Up and Configuring a Mobile Device
Section 08: Managing Files
Section 09: Using and Managing Application Software
Section 10: Configuring Network and Internet Connectivity
Section 11: IT Security Threat Mitigation
Section 12: Computer Maintenance and Management
Section 13: IT Troubleshooting
Section 14: Understanding Databases
Section 15: Developing and Implementing Software
How will I get my Certificate?
After successfully completing the IT Support Technician with Data Security & Cyber Security Training Bundle course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.
PDF Certificate: Free (Previously, it was £6*11 = £66)
Hard Copy Certificate: Free (For The Title Course: Previously it was £10)
 CPD Points: 
125 CPD hours/points  Accredited by CPD Quality Standards
 Who is this course for? 
This IT Support Technician course is suitable for anyone wanting to learn how things work regarding technology, whether for career purposes or to quench your thirst.
 Career Path: 
IT Support Technician:
Support Manager
Support Associate
Support Technician
Customer Support
Support Specialist
Technical Support Engineer
Technician
 Certificates: 
Certificate of completion
 Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (IT Support Technician Training) absolutely Free! Other Hard Copy certificates are available for £10 each. 
Please Note: The delivery charge inside the UK is £4.99, and the international students must pay a £9.99 shipping cost.
Certificate of completion
 Digital certificate - Included 

Apex Learning

IT Technician

IT Support

Data Protection

Cyber Security

IT (Information Technology)

ChatGPT

★★★ Enrolment Gift: Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 - Enrol Now! ★★★

IT Support Technician

This Offer is vaild for first 10 Learners Only!!

Limited Time Offer 

<strong>This course delves into the rudiments of unit testing, including the red-green-refactor cycle, and provides in-depth knowledge on testing and implementing business logic in a .NET Core application, Develop the ability to design, write, and execute unit tests using xUnit and Moq for robust and scalable .NET Core applications.</strong>
        <p>Test-Driven Development (TDD) is a powerful approach to build solid and robust software. In this course, you will learn the skills you need in order to be able to apply TDD in your .NET projects. Unit testing is a type of software testing where code is written to automate the testing of sub-sections of an entire application. 

This course starts with an introduction to the course and moves on to explain how to use .NET 6 and 7. You will learn to code a booking service as well as to test and implement the application. Moving further, you will learn about integration testing and learn how to retrieve available rooms from the application. You will also understand unit testing and implement code for unit tests. In the final section of the course, you will learn to set up a GitHub account and add projects to GitHub. You will also get the hang of Git branching and pull requests on GitHub. 

After this course, you will have a foundational knowledge of test-driven development that will help you as you move forward to test and implement new features in your C# projects. You will have the skills and knowledge of creating a testable and maintainable ASP.NET core application needed to architect real-world, enterprise .NET core apps.

All resources and code files are placed here: https://github.com/PacktPublishing/Test-Driven-Development-in-.NET-Core---The-Handbook</p>
        <h2>What You Will Learn</h2><p>Learn unit testing - testing core application code<br>Learn integration testing - testing third-library interactions (such as EF core)<br>Explore test-driven development - red-green-refactor cycle<br>Learn how to use facts and theories to write tests<br>Explore how to write testable code<br>Understand good unit testing patterns and practices</p>
        <h2>Audience</h2><p>To take this course, you will need to have some knowledge of .NET core development and C#. This course can be taken by any developer at all levels and anyone who wants a better understanding of how unit tests help you write better code.</p>
        <h2>Approach</h2><p>This is a compact course smartly broken up to highlight a set of related activities based on each module in the application that is being built. This step-by-step hands-on course will also take you through troubleshooting and debugging errors as we go along.</p>
        <h2>Key Features</h2><p>Unit testing in N-tier web application projects using xUnit * Understand how to write unit tests, then create or refactor code * Review pitfalls to avoid any familiar challenges</p>
        <h2>Github Repo</h2><p>https://github.com/PacktPublishing/Test-Driven-Development-in-.NET-Core---The-Handbook</p>
        <h2>About the Author</h2><h3>Trevoir Williams</h3><p>Trevoir Williams is a software engineer and part-time lecturer. With a master's degree in computer science, he has spent over a decade teaching web, software, and database development courses. He also has extensive industry experience in web application development, Azure Cloud system, and server administration.

He enjoys teaching IT and development courses and hopes to impart knowledge of the latest developments in industry standards and techniques to his students.</p>
        <h2>Course Outline</h2><h4>1. Introduction</h4><p></p><br><h4>2. Getting Started with Test Driven Development</h4><p></p><br><h4>3. Unit Testing - Application Core</h4><p></p><br><h4>4. Integration Testing - Testing the Data Access Layer</h4><p></p><br><h4>5. Application Testing - Unit Testing ASP.NET Core (UI) Application</h4><p></p><br><h4>6. Application Testing - Unit Testing ASP.NET Core (UI) Application</h4><p></p>

Packt

Test Driven Development

Web Development

ASP.NET

This course delves into the rudiments of unit testing, including the red-green-refactor cycle, and provides in-depth knowledge on testing and implementing business logic in a .NET Core application, Develop the ability to design, write, and execute unit tests using xUnit and Moq for robust and scalable .NET Core applications.

Test-Driven Development in .NET Core - The Handbook

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This course is for Azure Security Engineers who are planning to take the associated certification exam, or who are performing security tasks in their day-to-day job. This course would also be helpful to an engineer that wants to specialize in providing security for Azure-based digital platforms and play an integral role in protecting an organization's data.</p><p></p><p></p><p>This course provides IT Security Professionals with the knowledge and skills needed to implement security controls, maintain an organization?s security posture, and identify and remediate security vulnerabilities. This course includes security for identity and access, platform protection, data and applications, and security operations.</p><p></p>Prerequisites<p></p><li>AZ-104T00 - Microsoft Azure Administrator</li>  <li>Security best practices and industry security requirements such as defense in depth, least privileged access, role-based access control, multi-factor authentication, shared responsibility, and zero trust model.</li>  <li>Be familiar with security protocols such as Virtual Private Networks (VPN), Internet Security Protocol (IPSec), Secure Socket Layer (SSL), disk and data encryption methods.</li>  <li>Have some experience deploying Azure workloads. This course does not cover the basics of Azure administration, instead the course content builds on that knowledge by adding security specific information.</li>  <li>Have experience with Windows and Linux operating systems and scripting languages. Course labs may use PowerShell and the CLI.</li><p></p></div><div id="course-pills-2"><h3>1 - Manage identities in Microsoft Entra ID</h3> <ul> <li>Secure users in Microsoft Entra ID</li> <li>Secure groups in Microsoft Entra ID</li> <li>Recommend when to use external identities</li> <li>Secure external identities</li> <li>Implement Microsoft Entra Identity protection</li> </ul> <h3>2 - Manage authentication by using Microsoft Entra ID</h3> <ul> <li>Configure Microsoft Entra Verified ID</li> <li>Implement multifactor authentication (MFA)</li> <li>Implement passwordless authentication</li> <li>Implement password protection</li> <li>Implement single sign-on (SSO)</li> <li>Integrate single sign-on (SSO) and identity providers</li> <li>Recommend and enforce modern authentication protocols </li> </ul> <h3>3 - Manage authorization by using Microsoft Entra ID</h3> <ul> <li>Configure Azure role permissions for management groups, subscriptions, resource groups, and resources</li> <li>Assign built-in roles in Microsoft Entra ID</li> <li>Assign built-in roles in Azure</li> <li>Create and assign a custom role in Microsoft Entra ID</li> <li>Implement and manage Microsoft Entra Permissions Management</li> <li>Configure Microsoft Entra Privileged Identity Management </li> <li>Configure role management and access reviews by using Microsoft Entra Identity Governance</li> <li>Implement Conditional Access policies</li> </ul> <h3>4 - Manage application access in Microsoft Entra ID</h3> <ul> <li>Manage access to enterprise applications in Microsoft Entra ID, including OAuth permission grants</li> <li>Manage app registrations in Microsoft Entra ID</li> <li>Configure app registration permission scopes</li> <li>Manage app registration permission consent</li> <li>Manage and use service principals</li> <li>Manage managed identities for Azure resources</li> <li>Recommend when to use and configure a Microsoft Entra Application Proxy, including authentication</li> </ul> <h3>5 - Plan and implement security for virtual networks</h3> <ul> <li>Plan and implement Network Security Groups (NSGs) and Application Security Groups (ASGs)</li> <li>Plan and implement User-Defined Routes (UDRs)</li> <li>Plan and implement Virtual Network peering or gateway</li> <li>Plan and implement Virtual Wide Area Network, including secured virtual hub</li> <li>Secure VPN connectivity, including point-to-site and site-to-site</li> <li>Implement encryption over ExpressRoute</li> <li>Configure firewall settings on PaaS resources</li> <li>Monitor network security by using Network Watcher, including NSG flow logging</li> </ul> <h3>6 - Plan and implement security for private access to Azure resources</h3> <ul> <li>Plan and implement virtual network Service Endpoints</li> <li>Plan and implement Private Endpoints</li> <li>Plan and implement Private Link services</li> <li>Plan and implement network integration for Azure App Service and Azure Functions</li> <li>Plan and implement network security configurations for an App Service Environment (ASE)</li> <li>Plan and implement network security configurations for an Azure SQL Managed Instance</li> </ul> <h3>7 - Plan and implement security for public access to Azure resources</h3> <ul> <li>Plan and implement Transport Layer Security (TLS) to applications, including Azure App Service and API Management</li> <li>Plan, implement, and manage an Azure Firewall, Azure Firewall Manager and firewall policies</li> <li>Plan and implement an Azure Application Gateway</li> <li>Plan and implement an Azure Front Door, including Content Delivery Network (CDN)</li> <li>Plan and implement a Web Application Firewall (WAF)</li> <li>Recommend when to use Azure DDoS Protection Standard</li> </ul> <h3>8 - Plan and implement advanced security for compute</h3> <ul> <li>Plan and implement remote access to public endpoints, Azure Bastion and just-in-time (JIT) virtual machine (VM) access</li> <li>Configure network isolation for Azure Kubernetes Service (AKS)</li> <li>Secure and monitor AKS</li> <li>Configure authentication for AKS</li> <li>Configure security for Azure Container Instances (ACIs)</li> <li>Configure security for Azure Container Apps (ACAs)</li> <li>Manage access to Azure Container Registry (ACR)</li> <li>Configure disk encryption, Azure Disk Encryption (ADE), encryption as host, and confidential disk encryption</li> <li>Recommend security configurations for Azure API Management</li> </ul> <h3>9 - Plan and implement security for storage</h3> <ul> <li>Configure access control for storage accounts</li> <li>Manage life cycle for storage account access keys</li> <li>Select and configure an appropriate method for access to Azure Files</li> <li>Select and configure an appropriate method for access to Azure Blob Storage</li> <li>Select and configure an appropriate method for access to Azure Tables</li> <li>Select and configure an appropriate method for access to Azure Queues</li> <li>Select and configure appropriate methods for protecting against data security threats, including soft delete, backups, versioning, and immutable storage</li> <li>Configure Bring your own key (BYOK)</li> <li>Enable double encryption at the Azure Storage infrastructure level</li> </ul> <h3>10 - Plan and implement security for Azure SQL Database and Azure SQL Managed Instance</h3> <ul> <li>Enable database authentication by using Microsoft Entra ID</li> <li>Enable and monitor database audit</li> <li>Identify use cases for the Microsoft Purview governance portal</li> <li>Implement data classification of sensitive information by using the Microsoft Purview governance portal</li> <li>Plan and implement dynamic mask</li> <li>Implement transparent data encryption?</li> <li>Recommend when to use Azure SQL Database Always Encrypted</li> </ul> <h3>11 - Plan, implement, and manage governance for security</h3> <ul> <li>Create, assign, and interpret security policies and initiatives in Azure Policy</li> <li>Configure security settings by using Azure Blueprint</li> <li>Deploy secure infrastructures by using a landing zone</li> <li>Create and configure an Azure Key Vault</li> <li>Recommend when to use a dedicated Hardware Security Module (HSM)</li> <li>Configure access to Key Vault, including vault access policies and Azure Role Based Access Control</li> <li>Manage certificates, secrets, and keys</li> <li>Configure key rotation</li> <li>Configure backup and recovery of certificates, secrets, and keys</li> </ul> <h3>12 - Manage security posture by using Microsoft Defender for Cloud</h3> <ul> <li>Implement Microsoft Defender for Cloud</li> <li>Identify and remediate security risks by using the Microsoft Defender for Cloud Secure Score and Inventory</li> <li>Assess compliance against security frameworks and Microsoft Defender for Cloud</li> <li>Add industry and regulatory standards to Microsoft Defender for Cloud</li> <li>Add custom initiatives to Microsoft Defender for Cloud</li> <li>Connect hybrid cloud and multicloud environments to Microsoft Defender for Cloud</li> <li>Identify and monitor external assets by using Microsoft Defender External Attack Surface Management</li> </ul> <h3>13 - Configure and manage threat protection by using Microsoft Defender for Cloud</h3> <ul> <li>Enable workload protection services in Microsoft Defender for Cloud, including Microsoft Defender for Storage, Databases, Containers, App Service, Key Vault, Resource Manager, and DNS</li> <li>Configure Microsoft Defender for Servers</li> <li>Configure Microsoft Defender for Azure SQL Database</li> <li>Manage and respond to security alerts in Microsoft Defender for Cloud</li> <li>Configure workflow automation by using Microsoft Defender for Cloud</li> <li>Evaluate vulnerability scans from Microsoft Defender for Server</li> </ul> <h3>14 - Configure and manage security monitoring and automation solutions</h3> <ul> <li>Monitor security events by using Azure Monitor</li> <li>Configure data connectors in Microsoft Sentinel</li> <li>Create and customize analytics rules in Microsoft Sentinel</li> <li>Configure automation in Microsoft Sentinel</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans AZ-500T00 Microsoft Azure Security Technologies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the AZ-500T00 Microsoft Azure Security Technologies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Microsoft AZ-900

Microsoft AZ-104

Microsoft Azure

Microsoft AZ-303

Microsoft AZ-700

CompTIA Security+

AZ-500T00 Microsoft Azure Security Technologies

Brighton

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

NATIONALLY RECOGNISED AND ACCREDITED
LEVEL FOUR CERTIFICATE



This course comprises two parts:
 
Part 1 - online (eLearning)

AND

Part 2 - classroom

Part 2 consolidates on Parts 1 and delivers one full day of practical sessions (skill-set development) - PRP Harvesting and Treatment


Award:
Open College Network (OCN Credit4Learning) - Collegen Induction Therapy - PRP Treatment
LEVEL 4 (FDSc)



A modular "hybrid" course - eLearning (online) theory and one full day classroom based course.
 
PART 1 - THEORY ONLINE

Complete this part of your course online (eLearning Course) in the comfort of your own home or workplace.
Please allow 1-2 full days (approx. 12-16 hours in total) to complete this part of your course.
You do not need to complete this part of the course in one "sitting". Do as little or as much as you wish. Each time you log again exactly where you can start where you left off!
 
You must complete Part 1 before attending Part 2 below.
 
PART 2 - CLASSROOM
Attend in the classroom at the training location that you have selected.
Your classroom tutor will recap on the essential parts of your online course after which you will begin your practical sessions learning and developing the skills required to harvest and use Platelet-Rich Plasma in your treatment plan.
Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary


A hybrid modular course awarding:
OCN Accredited Level Three Certificate (Advanced Level) 3 credits AND

GEOPACE Certificate (Collagen Induction Therapy - PRP Treatment)



Parts 1 (A & B) - online (eLearning) +

Part 2 - PRP Harvesting, Preparation & Treatment (one day)


Theory Sessions:


M01 – Course Overview
Learning outcomes, Understanding recommended guidelines (CPSA, HEE, NICE & WHO), Core Competencies (Domains 1, 2 & 3). National Occupational Standards


M02 – Qualifications – Levels & Thresholds
Understanding the range and applications of treatments at Levels 1 to 8. Equivalencies. Looking at each level and specific treatment types. Competencies at Level 4.


M03 – Culture & Diversity
Understanding culture and diversity within the context of a salon, including opportunities and challenges for aesthetic therapists. Diversity and inclusion. Principles of diversity.


M04 – History, Definitions and Roles
The origins of microneedling and development of PRP, evolution of treatments, types of equipment and range of applications. Historical perspective and modern day examples of PRP therapies.


M05 – Health & Safety & IPC
H&S legislation, Standard Precautions (for blood borne pathogens), Pathogen types, Personal Protective Equipment (PPE), Handwashing and Hygiene, Hazardous Waste Disposal (non-specific), Preventing Needlestick Injuries. A detailed look at viruses, bacteria and fungi. Handling clients with infectious conditions and infestations. Transmission modes. Sterilisation processes in the workplace, including autoclaves.


M06 – Regulatory Obligations
Pathways – employed, contracted and self-employed, Management of H&S at work, Local and national government laws and bylaws, DBS types, Record Keeping, Hazardous Waste Disposal (specific), Insurance and insurance types, Accident reporting, The Keogh Review, HEE guidelines, Professional bodies.


M07 – Professionalism & Effective Communication
Presenting a professional image, guidelines and recommendations. How to effectively communicate with your clients and colleagues, communication methods, communicating efficiently in consultation.


M08 – Consent
Understanding consent types and your client’s capacity to consent. The importance of valid consent. Consent frequency. Risk assessment. Storing consent documentation – looking at paper and digital/cloud. Consent and the law. Determining if consent is robust.


M09 – Environmental and Sustainable Work Practices
Sustainability in the workplace. Running an efficient salon (water efficiency, waste reduction, interior fittings). Advancements including digital options (clients and suppliers).


M10 – Anatomy & Physiology
A&P for collagen induction therapy. Veins, arteries and capillaries (phlebotomy overview). The integumentary system – structure and function. Microneedling – depths and penetration. The lymphatic system. The circulatory system. Skin as a defence barrier. Skin – functions and layers. Merkel cells, Langerhans Cells, Keratinocytes and Melanocytes. The epidermal-melanin unit. Fibroblasts and connective tissue. The effects of ageing. Skin changes over time. Skin rejuvenation including optimising cell function and increasing natural collagen. Inducing regenerative healing. The Fitzpatrick Scale. A detailed look at cell function, specifically melanocytes, keratinocytes and fibroblasts. Microneedling the skin, effects and collagen response. Wound healing – stages (haemostasis, inflammatory, proliferative and maturation). Collagen Induction Therapy (CIT). Topical applications to improve keratinocyte function. Topical applications to improve collagen synthesis.


M11 – Patient Management – Consultation & Examination
Pre-treatment and treatment consultations. Client Motives. Educating your client. Developing a consultation plan. Medical Records. Contraindications & Precautions – Relative and Absolute Contraindications in microneedling. Microneedling and anticoagulants. Side effects and treatment failure. Photo-documentation. Looking at and recording a detailed medical history. Client reviews. Health risks. Legalities.


M12 – Record Keeping
Key points and importance. Understanding how to retain records. Claims - Date of Discovery and Date of Knowledge.


M13 – Platelet Rich Plasma (PRP) – Understanding the basics
Whole blood – composition. Platelets and growth factors (types and functions). What are platelets? Understanding platelet modes of action. Platelet Rich Plasma – preparation. PPP and PRP. PRP Activation and collagen response in vivo. Fibrin network formation. Dermal needle puncture - repair pathway. Examples of microneedling applications. Needle depths and facial skin thickness. Types of treatments – a case by case examination.


M14 – Platelet Rich Plasma (PRP) – Harvesting and Preparation
Phlebotomy. Using correct needle size and anticoagulant. Understanding autologous treatment types with PRP. The treatment agent pathway. Whole blood processing. Harvesting good quality PRP - step by step procedure. Using a centrifuge. Centrifuge operation and management. Steps to minimise platelet trauma. First and second centrifuge processes. Understanding how a centrifuge works? Managing breakage and spillage.


M15 – PRP Treatment – putting it all together!
Client arrival, management, documentation, photography, examination, consultation, consent, treatment plan. Patient ID, where necessary. Referrals and when to refer. Seeking expert advice. Employment types – employed (PAYE), contracted, self-employed (freelance) - detailed look at each. Managing equipment and consumables. Compliancy. Pre-treatment guidance. Medications and drug conflicts. Preparing a treatment area. Preparing your client. Disinfecting the face. Applying numbing cream. Phlebotomy procedures.
Blood handling. Dermapen types and accessories. Treatment modes and actions. Selecting the correct needle depth. Applying PRP and microneedling. Managing pen depth and skin areas. Working within facial zones. Post treatment management. Waste management and correct waste disposal. Post treatment client management. Aftercare. Managing adverse effects. Managing post treatment client expectations. Treatment intervals. Post treatment checklists and patient aftercare guidelines.


Classroom Practical Sessions:
Practical Session 1: Equipment familiarisation - hands-on approach
Practical Session 2: Completing medical forms and consent forms
Practical Session 3: Preparing a treatment area
Practical Session 4: Using a centrifuge
Practical Session 5: Performing a microneedling facial treatment with PRP - model 1
Practical Session 6: Performing a microneedling facial treatment with PRP - model 2


Classroom Support Material:
Support material to complement Modules 1 – 15


Online Support Material:
Downloadable pdf files - support material to complement Modules 1 - 15
Demonstration Video



Medical Aesthetics

Platelet-rich plasma (PRP)

Aesthetics

Aesthetic Practitioner

Facial Aesthetics

Platelet-rich Plasma (PRP) treatments

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    Open College Network Accreditation

    Level 4 (as required for minimally invasive procedures)

    Covers standards set by HEE

    Employed (salon) or Self-Employed opportunities

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


PRP - Collagen Induction Therapy Course (GPT701)

Advance your expertise in food safety management with our FSSC 22000 v6 Lead Auditor course, certified by CQI and IRCA. This comprehensive program is designed for professionals aiming to conduct first, second, and third-party audits of Food Safety Management Systems (FSMS) against the FSSC 22000 v6 standard.
This course offers in-depth training on the principles and practices of auditing, providing you with the skills needed to lead audit teams and evaluate the conformance and effectiveness of FSMS within organizations. You will learn how to plan, execute, report, and follow up on audits in alignment with ISO 19011 guidelines and ISO/IEC 17021 standards.
Key Features of the Course:
Certified Expertise: Obtain a globally recognized CQI and IRCA certification, significantly boosting your professional credibility in the food safety sector.
Expert-Led Training: Benefit from the knowledge of seasoned instructors with extensive experience in food safety management and auditing, who provide practical insights and real-world applications.
Hands-On Learning: Participate in interactive exercises, case studies, and role-playing scenarios that replicate real audit situations, ensuring that you can apply your skills directly in your workplace.
Comprehensive Coverage: Gain a thorough understanding of the FSSC 22000 v6 standard, audit methodologies, risk management, and the process approach to food safety.
Career Advancement: Ideal for those aspiring to become lead auditors, food safety managers, or consultants, this course opens doors to new professional opportunities and recognition in the industry.
Upon successful completion of the course and examination, you will receive the prestigious CQI and IRCA certification, recognized globally as a mark of excellence in food safety auditing. This qualification will enable you to conduct audits for certification bodies and support organizations in achieving compliance and continual improvement in food safety management.
Enroll in our FSSC 22000 v6 Lead Auditor course today and take the next step in your journey to becoming a leader in food safety management.

QUALITY ACADEMY

Food Safety

Accredited Food Hygiene

Quality Auditor

Accredited Food Safety

Become an FSSC 22000 v6 Lead Auditor with our CQI and IRCA certified course. Gain the skills to lead food safety management audits and elevate your career. Enroll today!

FSSC 22000 v6 Lead Auditor (CQI and IRCA Certified)

Hi-Tech Training

CCTV

Hi-Tech Training Closed Circuit Television (CCTV) Installation Course is designed to give participants a practical knowledge of the operation and installation of CCTV systems at a foundation level.

CCTV Installation Course

Deposit Only

Full Price (including Deposit)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Teams, and Microsoft SharePoint.</p>Overview<p>Plan and provision Office 365 Manage Users and Groups in Office 365 Deploy and Configure Tools and Applications for Office 365 Plan and Manage Exchange Online Plan and Manage SharePoint Online Plan and Manage Microsoft Teams Plan and Manage other Office 365 Services Implement Security and Compliance in Office 365 Report, Monitor and Troubleshoot Office 365</p><p>This five-day course describes how to set up, configure and manage an Office 365 tenant including identities, and the core services of Microsoft 365. In this five-day course, you will learn how to plan the configuration of an Office 365 tenant including integration with existing user identities; plan, configure and manage core services; and report on key metrics. <br /><br /> Although this course and the associated labs are written for Office 365 with Windows 11, the skills taught will also be backwards compatible with Windows 10. This course is based on the features available in the Office 365 E3 license as these are the core features in Office 365 and Microsoft 365 plans.</p></div><div id="course-pills-2"><h3>1 - Planning and Provisioning Office 365</h3> <ul> <li>Overview of Office 365</li> <li>Core Services of Office 365</li> <li>Requirements for an Office 365 Tenant</li> <li>Planning a Pilot and Deployment</li> <li>Creating an Office 365 Tenant</li> <li>Adding Custom Domains and Managing DNS Settings</li> <li>Lab: Provisioning Office 365</li> </ul> <h3>2 - Managing Users and Groups in Office 365</h3> <ul> <li>Managing User Accounts and Licences</li> <li>Managing Passwords and Authentication</li> <li>Create and Managing the Different Types of Groups in Office 365</li> <li>Managing Users and Groups with PowerShell</li> <li>Managing Users and Groups in the Azure AD Admin Center</li> <li>Role Based Access and Administrative Roles</li> <li>Planning and Configuring Directory Synchronization</li> <li>Lab: Managing Users and Groups in Office 365</li> <li>Lab: Planning and Configuring Directory Synchronisation</li> </ul> <h3>3 - Deploying and Configuring Tools and Applications for Office 365</h3> <ul> <li>Planning Network Configuration for Office 365 Tools and Applications</li> <li>Using the Office Configuration Tool</li> <li>Click to Run Installation Use and Control</li> <li>Managing Centralized Deployment of Tools, Applications and Add-ins</li> <li>Reporting</li> <li>Lab: Deploying and Configuring Tools and Applications for Office 365</li> </ul> <h3>4 - Planning and Managing Exchange Online</h3> <ul> <li>What is Exchange Online</li> <li>Managing Exchange Online Mailboxes</li> <li>Managing Office 365 Groups in Exchange Online</li> <li>Configuring Exchange Online Permissions</li> <li>Managing Exchange Online using PowerShell</li> <li>Plan and Configure Mail Flow</li> <li>Plan and Configure Email Protection</li> <li>Lab: Planning and Managing Exchange Online</li> </ul> <h3>5 - Planning and Managing SharePoint Online</h3> <ul> <li>What is SharePoint Online</li> <li>Understanding the relationship between SharePoint, OneDrive, Teams, and Office 365 Groups</li> <li>SharePoint Online Architecture</li> <li>Configure SharePoint Online</li> <li>Configure and Control External Sharing</li> <li>Managing SharePoint Online Site Collections</li> <li>Managing SharePoint Online using PowerShell</li> <li>Lab: Planning and Managing SharePoint Online</li> </ul> <h3>6 - Planning and Managing Microsoft Teams</h3> <ul> <li>What is Microsoft Teams</li> <li>How Microsoft Teams integrates with other Office 365 Services</li> <li>Create and Manage Organization Wide Settings</li> <li>Create, Manage and Assign Microsoft Teams Policies</li> <li>Plan and Configure External and Guest Access</li> <li>Managing Microsoft Teams using PowerShell</li> <li>Lab: Planning and Managing Microsoft Teams</li> </ul> <h3>7 - Planning and Managing Other Office 365 Services</h3> <ul> <li>Yammer</li> <li>Planner</li> <li>Visio</li> <li>Bookings</li> <li>Delve</li> <li>Forms</li> <li>Power Platform</li> <li>Stream</li> <li>Sway</li> <li>Viva</li> <li>Scheduler</li> <li>Add-ins, including Find Time and Junk Reporter</li> <li>Lab: Planning and Managing Office 365 Services</li> </ul> <h3>8 - Security and Compliance in Office 365</h3> <ul> <li>Overview of Security and Compliance Features in Office 365</li> <li>Extending Security and compliance Features with Additional Licences</li> <li>Using the Microsoft Defender Portal and Secure Score</li> <li>Using the Office 365 Compliance Portal and Compliance Score</li> <li>Plan and Configure Retention Labels and Policies</li> <li>Plan and Configure Data Loss Prevention Policies</li> <li>Create and Assign Sensitivity Labels</li> <li>Configure Safe Attachments and Safe Links Policies</li> <li>Plan and Configure Multi Factor Authentication</li> <li>Lab: Configure Security and Compliance in Office 365</li> </ul> <h3>9 - Reporting, Monitoring and Troubleshooting Office 365</h3> <ul> <li>Monitoring Office 365 Service Health</li> <li>Troubleshooting Administrative Access in Office 365</li> <li>Troubleshoot Directory Synchronization</li> <li>Troubleshooting Exchange Online</li> <li>Troubleshooting SharePoint Online</li> <li>Troubleshooting Microsoft Teams</li> <li>Troubleshooting Office 365 Security and Compliance</li> <li>Lab: Reporting, Monitoring and Troubleshooting in Office 365</li> </ul></div>

Microsoft Certification

Microsoft 365

55354 Administering Office 365

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p><p>This three-day instructor-led course is aimed at modern device management professionals looking to manage their enterprise devices using Microsoft Intune. This course will cover Enrolment, Application Management, Endpoint Security and Windows Autopilot as well as Azure Active Directory Conditional Access and Identity Protection. The delegates will learn how to enroll devices, deploy applications and manage them to maximize user productivity and device security.</p></div><div id="course-pills-2"><h3>1: Introduction to Microsoft Intune</h3> <ul> <li> Mobile Device Management</li> <li>Microsoft Intune</li> <li> Azure Active Directory</li> <li>AAD Identity Protection</li> <li> AAD Conditional Access</li></ul>  <h3>2: Microsoft Intune Device Management</h3><ul> <li>Enrolling Devices</li> <li> Device Compliance</li> <li> Device Profiles</li> <li>Device Updates</li></ul>  <h3>3: Microsoft Intune Application Management</h3><ul> <li> Application Management</li> <li> Deploying Applications</li> <li> Application Configuration</li> <li> Managing Applications</li> <li> Policy Sets and Guided Scenarios</li></ul>  <h3>4: Microsoft Intune Endpoint Security</h3><ul> <li> Security Baselines and tasks</li> <li> Antivirus</li> <li>Disk Encryption</li> <li>Firewall</li> <li>Atack Surface reduction</li> <li> Endpoint detection and response</li> <li> Account Protection</li></ul>  <h3>5: Deploying Windows with Windows Autopilot</h3><ul> <li> Windows Autopilot overview</li> <li> Preparing for Windows Autopilot deployment</li> <li>Deploying Windows 11 using Windows Autopilot</li></ul>  <h3>6: Microsoft Intune Additional and Premium Features</h3><ul> <li> Remote Help</li> <li> Tunnel for Mobile Application Management</li> <li>Endpoint Privilege Management</li> <li> Advanced Endpoint Analytics</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55399 Implementing and Managing Microsoft Intune training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55399 Implementing and Managing Microsoft Intune course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft Certified Trainer (MCT)

Manager Training

55399 Implementing and Managing Microsoft Intune

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Cisco Certified Network Associate (CCNA)

CompTIA Network+

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification. CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician, and IT cable installer. This course is also designed for students who are seeking the CompTIA Network+ certification and who want to prepare for the CompTIA Network+ N10-008 Certification Exam.</p>Overview<p>In this course, you will describe the major networking technologies and systems of modern networks and configure, manage, and troubleshoot modern networks. Explain the OSI and TCP/IP Models. Explain properties of network traffic. Install and configure switched networks. Configure IP networks. Install and configure routed networks. Configure and monitor ports and protocols. Explain network application and storage issues. Monitor and troubleshoot networks. Explain network attacks and mitigations. Install and configure security devices. Explain authentication and access controls. Deploy and troubleshoot cabling solutions. Implement and troubleshoot wireless technologies. Compare and contrast WAN technologies. Use remote access methods. Identify site policies and best practices.</p><p>CompTIA's Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration.<br /><br />The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies.  <br /><br /> The Official CompTIAÂ© Network+Â© (Exam N10-008): will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career.</p>Prerequisites<p></p><ul><li>CompTIA A+ Certification (Exams 220-1001 and 220-1002)</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Explaining the OSI and TCP/IP Models</h3> <ul> <li>Topic A: Explain OSI Model Layers</li> <li> Topic B: Explain the TCP/IP Suite</li> </ul> <h3>2 - Explaining Properties of Network Traffic</h3> <ul> <li>Topic A: Explain Media Types and Access Methods</li> <li> Topic B: Deploy Ethernet Standards</li> <li> Topic C: Configure and Monitor Network Interfaces</li> </ul> <h3>3 - Installing and Configuring Switched Networks</h3> <ul> <li>Topic A: Install and Configure Hubs and Bridges</li> <li> Topic B: Install and Configure Switches</li> <li> Topic C: Compare and Contrast Network Topologies</li> <li> Topic D: Compare and Contrast Network Types</li> </ul> <h3>4 - Configuring IP Networks</h3> <ul> <li>Topic A: Configure IPv4 Addressing Components</li> <li> Topic B: Test IP Interfaces with Command Line Tools</li> <li> Topic C: Configure IPv4 Subnets</li> <li> Topic D: Configure Private and Public IPv4 Addressing Schemes</li> <li> Topic E: Configure IPv6 Addressing Components</li> <li> Topic F: Configure DHCP Services</li> </ul> <h3>5 - Installing and Configuring Routed Networks</h3> <ul> <li>Topic A: Explain Characteristics of Routing</li> <li> Topic B: Install and Configure Routers</li> </ul> <h3>6 - Configuring and Monitoring Ports and Protocols</h3> <ul> <li>Topic A: Explain the Uses of Ports and Protocols</li> <li> Topic B: Use Port Scanners and Protocol Analyzers</li> <li> Topic C: Explain the Use of Name Resolution Services</li> <li> Topic D: Configure DNS and IPAM Services</li> </ul> <h3>7 - Explaining Network Application and Storage Services</h3> <ul> <li>Topic A: Explain the Uses of Network Applications</li> <li> Topic B: Explain the Uses of Voice Services and Advanced Networking Devices</li> <li> Topic C: Explain the Uses of Virtualization and Network Storage Services</li> <li> Topic D: Summarize the Concepts of Cloud Services</li> </ul> <h3>8 - Monitoring and Troubleshooting Networks</h3> <ul> <li>Topic A: Monitor Network Interfaces and Logs</li> <li>Topic B: Explain Network Troubleshooting Methodology</li> <li>Topic C: Troubleshoot Common Network Services Issues</li> </ul> <h3>9 - Explaining Networking Attacks and Mitigations</h3> <ul> <li>Topic A: Summarize Common Networking Attacks</li> <li>Topic B: Explain the Characteristics of VLANs</li> <li>Topic C: Explain the Characteristics of NAT and Port Forwarding</li> </ul> <h3>10 - Installing and Configuring Security Devices</h3> <ul> <li>Topic A: Install and Configure Firewalls and Proxies</li> <li>Topic B: Explain the Uses of IDS/IPS and UTM</li> </ul> <h3>11 - Explaining Authentication and Access Controls</h3> <ul> <li>Topic A: Explain Authentication Controls and Attacks</li> <li>Topic B: Explain the Uses of Authentication Protocols and Directory Services</li> <li>Topic C: Explain the Uses of Port Security and NAC</li> <li>Topic D: Implement Network Device Hardening</li> <li>Topic E: Explain Patch Management and Vulnerability Scanning Processes</li> </ul> <h3>12 - Deploying and Troubleshooting Cabling Solutions</h3> <ul> <li>Topic A: Deploy Structured Cabling Systems</li> <li>Topic B: Deploy Twisted Pair Cabling Solutions</li> <li>Topic C: Test and Troubleshoot Twisted Pair Cabling Solutions</li> <li>Topic D: Deploy Fiber Optic Cabling Solutions</li> </ul> <h3>13 - Implementing and Troubleshooting Wireless Technologies</h3> <ul> <li>Topic A: Install and Configure Wireless Technologies</li> <li>Topic B: Troubleshoot Wireless Performance Issues</li> <li>Topic C: Secure and Troubleshoot Wireless Connectivity</li> </ul> <h3>14 - Comparing and Contrasting WAN Technologies</h3> <ul> <li>Topic A: Compare and Contrast WAN Core Service Types</li> <li>Topic B: Compare and Contrast WAN Subscriber Service Types</li> <li>Topic C: Compare and Contrast WAN Framing Service Types</li> <li>Topic D: Compae and Contrast Wireless and IoT WAN Technologies</li> </ul> <h3>15 - Using Remote Access Methods</h3> <ul> <li>Topic A: Use Remote Access VPNs</li> <li>Topic B: Use Remote Access Management Methods</li> </ul> <h3>16 - Identifying Site Policies and Best Practices</h3> <ul> <li>Topic A: Manage Networks with Documentation and Diagrams</li> <li>Topic B: Summarize the Purposes of Physical Security Devices</li> <li>Topic C: Compare and Contrast Business Continuity and Disaster Recovery Concepts</li> <li>Topic D: Identify Policies and Best Practices</li> </ul></div>

IT Networking Fundamentals

Computer Networking

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>Students in this course are interested in Azure development or in passing the Microsoft Azure Developer Associate certification exam.</p><p></p><p></p><p>This course teaches developers how to create end-to-end solutions in Microsoft Azure. Students will learn how to implement Azure compute solutions, create Azure Functions, implement and manage web apps, develop solutions utilizing Azure storage, implement authentication and authorization, and secure their solutions by using KeyVault and Managed Identities. Students will also learn how to connect to and consume Azure services and third-party services, and include event- and message-based models in their solutions. The course also covers monitoring, troubleshooting, and optimizing Azure solutions.</p><p></p>Prerequisites<p>To be successful in this course, learners should have the following: Hands-on experience with Azure IaaS and PaaS solutions, and the Azure Portal. Experience writing in an Azure supported language at the intermediate level. (C#, JavaScript, Python, or Java) Ability to write code to connect and perform operations on, a SQL or NoSQL database product. (SQL Server, Oracle, MongoDB, Cassandra or similar) Experience writing code to handle authentication, authorization, and other security principles at the intermediate level. A general understanding of HTML, the HTTP protocol and REST API interfaces.</p></div><div id="course-pills-2"><h3>1 - Explore Azure App Service</h3> <ul> <li>Examine Azure App Service</li> <li>Examine Azure App Service plans</li> <li>Deploy to App Service</li> <li>Explore authentication and authorization in App Service</li> <li>Discover App Service networking features</li> </ul> <h3>2 - Configure web app settings</h3> <ul> <li>Configure application settings</li> <li>Configure general settings</li> <li>Configure path mappings</li> <li>Enable diagnostic logging</li> <li>Configure security certificates</li> </ul> <h3>3 - Scale apps in Azure App Service</h3> <ul> <li>Examine autoscale factors</li> <li>Identify autoscale factors</li> <li>Enable autoscale in App Service</li> <li>Explore autoscale best practices</li> </ul> <h3>4 - Explore Azure App Service deployment slots</h3> <ul> <li>Explore staging environments</li> <li>Examine slot swapping</li> <li>Swap deployment slots</li> <li>Route traffic in App Service</li> </ul> <h3>5 - Explore Azure Functions</h3> <ul> <li>Discover Azure Functions</li> <li>Compare Azure Functions hosting options</li> <li>Scale Azure Functions</li> </ul> <h3>6 - Develop Azure Functions</h3> <ul> <li>Explore Azure Functions development</li> <li>Create triggers and bindings</li> <li>Connect functions to Azure services</li> </ul> <h3>7 - Explore Azure Blob storage</h3> <ul> <li>Explore Azure Blob storage</li> <li>Discover Azure Blob storage resource types</li> <li>Explore Azure Storage security features</li> <li>Discover static website hosting in Azure Storage</li> </ul> <h3>8 - Manage the Azure Blob storage lifecycle</h3> <ul> <li>Explore the Azure Blob storage lifecycle</li> <li>Discover Blob storage lifecycle policies</li> <li>Implement Blob storage lifecycle policies</li> <li>Rehydrate blob data from the archive tier</li> </ul> <h3>9 - Work with Azure Blob storage</h3> <ul> <li>Explore Azure Blob storage client library</li> <li>Create a client object</li> <li>Manage container properties and metadata by using .NET</li> <li>Set and retrieve properties and metadata for blob resources by using REST</li> </ul> <h3>10 - Explore Azure Cosmos DB</h3> <ul> <li>Identify key benefits of Azure Cosmos DB</li> <li>Explore the resource hierarchy</li> <li>Explore consistency levels</li> <li>Choose the right consistency level</li> <li>Explore supported APIs</li> <li>Discover request units</li> </ul> <h3>11 - Work with Azure Cosmos DB</h3> <ul> <li>Explore Microsoft .NET SDK v3 for Azure Cosmos DB</li> <li>Create stored procedures</li> <li>Create triggers and user-defined functions</li> <li>Explore change feed in Azure Cosmos DB</li> </ul> <h3>12 - Manage container images in Azure Container Registry</h3> <ul> <li>Discover the Azure Container Registry</li> <li>Explore storage capabilities</li> <li>Build and manage containers with tasks</li> <li>Explore elements of a Dockerfile</li> </ul> <h3>13 - Run container images in Azure Container Instances</h3> <ul> <li>Explore Azure Container Instances</li> <li>Run containerized tasks with restart policies</li> <li>Set environment variables in container instances</li> <li>Mount an Azure file share in Azure Container Instances</li> </ul> <h3>14 - Implement Azure Container Apps</h3> <ul> <li>Explore Azure Container Apps</li> <li>Explore containers in Azure Container Apps</li> <li>Implement authentication and authorization in Azure Container Apps</li> <li>Manage revisions and secrets in Azure Container Apps</li> <li>Explore Dapr integration with Azure Container Apps</li> </ul> <h3>15 - Explore the Microsoft identity platform</h3> <ul> <li>Explore the Microsoft identity platform</li> <li>Explore service principals</li> <li>Discover permissions and consent</li> <li>Discover conditional access</li> </ul> <h3>16 - Implement authentication by using the Microsoft Authentication Library</h3> <ul> <li>Explore the Microsoft Authentication Library</li> <li>Initialize client applications</li> </ul> <h3>17 - Implement shared access signatures</h3> <ul> <li>Discover shared access signatures</li> <li>Choose when to use shared access signatures</li> <li>Explore stored access policies</li> </ul> <h3>18 - Explore Microsoft Graph</h3> <ul> <li>Discover Microsoft Graph</li> <li>Query Microsoft Graph by using REST</li> <li>Query Microsoft Graph by using SDKs</li> <li>Apply best practices to Microsoft Graph</li> </ul> <h3>19 - Implement Azure Key Vault</h3> <ul> <li>Explore Azure Key Vault</li> <li>Discover Azure Key Vault best practices</li> <li>Authenticate to Azure Key Vault</li> </ul> <h3>20 - Implement managed identities</h3> <ul> <li>Explore managed identities</li> <li>Discover the managed identities authentication flow</li> <li>Configure managed identities</li> <li>Acquire an access token</li> </ul> <h3>21 - Implement Azure App Configuration</h3> <ul> <li>Explore the Azure App Configuration service</li> <li>Create paired keys and values</li> <li>Manage application features</li> <li>Secure app configuration data</li> </ul> <h3>22 - Explore API Management</h3> <ul> <li>Discover the API Management service</li> <li>Explore API gateways</li> <li>Explore API Management policies</li> <li>Create advanced policies</li> <li>Secure APIs by using subscriptions</li> <li>Secure APIs by using certificates</li> </ul> <h3>23 - Explore Azure Event Grid</h3> <ul> <li>Explore Azure Event Grid</li> <li>Discover event schemas</li> <li>Explore event delivery durability</li> <li>Control access to events</li> <li>Receive events by using webhooks</li> <li>Filter events</li> </ul> <h3>24 - Explore Azure Event Hubs</h3> <ul> <li>Discover Azure Event Hubs</li> <li>Explore Event Hubs Capture</li> <li>Scale your processing application</li> <li>Control access to events</li> <li>Perform common operations with the Event Hubs client library</li> </ul> <h3>25 - Discover Azure message queues</h3> <ul> <li>Choose a message queue solution</li> <li>Explore Azure Service Bus</li> <li>Discover Service Bus queues, topics, and subscriptions</li> <li>Explore Service Bus message payloads and serialization</li> <li>Explore Azure Queue Storage</li> <li>Create and manage Azure Queue Storage and messages by using .NET</li> </ul> <h3>26 - Monitor app performance</h3> <ul> <li>Explore Application Insights</li> <li>Discover log-based metrics</li> <li>Instrument an app for monitoring</li> <li>Select an availability test</li> <li>Troubleshoot app performance by using Application Map</li> </ul> <h3>27 - Develop for Azure Cache for Redis</h3> <ul> <li>Explore Azure Cache for Redis</li> <li>Configure Azure Cache for Redis</li> <li>Interact with Azure Cache for Redis by using .NET</li> </ul> <h3>28 - Develop for storage on CDNs</h3> <ul> <li>Explore Azure Content Delivery Networks</li> <li>Control cache behavior on Azure Content Delivery Networks</li> <li>Interact with Azure Content Delivery Networks by using .NET</li> </ul></div>

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