66 Telecommunications courses

Duration 4 Days 24 CPD hours This course is intended for Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub. Collaboration Communications Systems Engineers have a fundamental understanding ofÿnetworking, telecommunications, audio/visual and meeting room technologies, identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365ÿAdministrators. In addition, they may work with owners of other workloads, including facilitiesÿmanagers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers. This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Prerequisites * Microsoft 365 and Microsoft Teams * Networking, telecommunications, and audio/visual basics * Identity and access management basics 1 - INTRODUCTION TO TEAMS MEETINGS AND CALLING * Overview of Teams meetings and events * Overview of Teams Phone * Overview of auto attendants and call queues * Overview of Teams devices 2 - PLAN FOR TEAMS PHONE * Plan to deploy Teams Phone * Plan for Teams Phone PSTN connectivity * Determine license requirements * Plan for Teams Phone devices * Plan and design Teams Phone features * Plan for voicemail 3 - PLAN FOR MICROSOFT TEAMS ROOMS AND SURFACE HUB * Determine license requirements for Microsoft Teams Rooms and shared devices * Understand differences between Microsoft Teams Rooms on Android and Windows * Understand Microsoft Teams Rooms on Surface Hub 2S * Understand and plan Teams Room accessories, components, and peripherals * Understand Teams Rooms management options 4 - PLAN AND OPTIMIZE NETWORK PERFORMANCE FOR TEAMS MEDIA * Understand Teams network requirements * Design network for media optimization * Design and implement QoS 5 - CONFIGURE AND DEPLOY TEAMS PHONE * Configure emergency calling for Teams Calling Plans * Manage and configure Microsoft PSTN numbers * Configure Operator Connect and Teams Phone Mobile * Configure Teams Phone policies * Create and manage Teams policies * Configure Audio Conferencing 6 - CONFIGURE AND DEPLOY TEAMS PHONE WITH DIRECT ROUTING * Design Direct Routing call flows * Implement SIP trunking with Direct Routing * Configure Emergency Calling for Direct Routing * Extend Teams Direct Routing infrastructure * Deploy and maintain a survivable branch appliance 7 - EXTEND TEAMS PHONE WITH ADDITIONAL SERVICES * Understand how Teams interacts with additional services * Configure compliance recording in Teams * Configure and integrate a certified contact center in Teams * Design and deploy voice bots in Teams 8 - MANAGE MEETINGS AND EVENTS EXPERIENCES * Explore meetings and events in Microsoft Teams * Configure meeting settings * Create and manage meeting policies * Configure audio conferencing * Create and manage meeting templates and template policies * Create and manage meetings customization policies * Configure live events settings * Create and manage live events policies * Examine live events across Microsoft 365 9 - GUIDED PROJECT - CREATE AND ASSIGN TEAMS POLICIES TO MEET BUSINESS REQUIREMENTS IN MICROSOFT TEAMS * Prepare 10 - CONFIGURE AND MANAGE VOICE USERS * Enable users for Teams Phone * Enable users for Direct Routing with Teams Phone * Enable additional calling features for Teams Phone * Enable users for Teams Phone Mobile 11 - CONFIGURE AUTO ATTENDANTS AND CALL QUEUES * Design call flows for auto attendants and call queues * Configure auto attendants and call queues * Deploy a channel-based call queue * Configure resource accounts * Configure Microsoft 365 groups for voicemail * Interpret call queue conference modes * Interpret call queue routing methods * Configure holidays for auto attendants and call queues * Configure custom music on hold 12 - CONFIGURE, DEPLOY, AND MANAGE TEAMS DEVICES * Manage Microsoft Teams Phones * Manage Microsoft Teams Room Systems * Microsoft Teams Rooms management options * Manage Surface Hub 2S devices * Configure Microsoft Teams SIP gateway * Manage Microsoft Teams displays * Remote provisioning and sign in for Teams Phones * Update Microsoft Teams devices remotely * Manage Microsoft Teams device tags 13 - GUIDED PROJECT - PREPARE MEETING ROOM EXPERIENCES * Prepare 14 - MONITOR AND TROUBLESHOOT TEAMS COLLABORATION COMMUNICATIONS SYSTEMS * Diagnose and troubleshoot phone number assignment * Diagnose and troubleshoot Teams client issues * Diagnose and troubleshoot call failure and call quality issues * Report on and troubleshoot Teams calls with Call Quality Dashboard * Diagnose and troubleshoot Direct Routing issues * Troubleshoot and monitor Teams devices * Troubleshoot Teams meetings and calling * Troubleshoot Teams Rooms devices

Become a professional in the Telecomms industry with our EUSR SHEA Telecommunications Card Training Overview Our Energy Utilities Skills Register Safety Health Environmental Awareness EUSR SHEA Telecommunications Card Training is designed for professionals working in telecommunication-related industries, such as Telephone Exchanges, on the network, customer properties and more. The course equips participants with essential knowledge and skills to ensure safe and environmentally responsible practices on work sites near telecommunication environments. Upon completion, you’ll receive the coveted EUSR SHEA Telecommunications Card.

TELECOMMS TRAINING COURSE DESCRIPTION A comprehensive tour of the telecommunications technologies and terminology currently in use, and under development. WHAT WILL YOU LEARN * List and describe components of the PSTN. * Explain how calls are made over the PSTN * Compare analog and digital transmission methods. * Describe the technologies within the transport plane. * Recognise the benefits of extra features available in today's telephone networks. TELECOMMS TRAINING COURSE DETAILS * Who will benefit: Anyone new to the Telecommunications industry. * Prerequisites: None. * Duration 2 days TELECOMMS TRAINING COURSE CONTENTS * Telephone network architecture Handsets, local loop, distribution points, Local exchanges, main telephone switches, PBXs. * Making a call - some basics Telephone call components, how a telephone call works, accessing the local exchange, loop disconnect, DTMF, standards, E.164, PSTN routing, Intelligent Networks, Special Rate Services. * Analogue vs Digital Voice characteristics, PSTN bandwidth, analogue signalling, Digital encoding, PCM and the 64k, ADPCM and other voice compression methods. * PBXs PABX, Call processing, networking PBXs, PBX facilities, bandwidth, blocking probability and Erlangs, Erlang models, using Erlang tables. * Transmission methods Two wire transmission, 64k circuits, Nx64, E1, 2 wire to 4 wire conversion, echo, echo suppression, echo cancellers, twisted pair, coax, fibre optic, power lines, satellite systems, microwave. * Signalling Analogue signalling, loop start, earth calling, E&M, AC15. Digital signalling -CAS, robbed bits and E1 slot 16 signalling. Digital signalling CCS, Q.931, SS7, Q.SIG, DPNSS, DASS2. * Transport planes PDH, PDH issues, SDH, SDH architecture, SDH standards, SDH bit rates, SDH mulitplexors, DWDM. * Networks Circuit Switched Networks, TDM, Packet Switched Networks, Frame Relay, Message Switching, Circuit Switching, STDM, Cell Switching, ATM, ATM cells, ATM traffic parameters, ATM QoS, MPLS. * Other network access Modems, modulation, speeds, ISDN, BRI, PRI, xDSL, SDSL, ADSL. * Other Services Centrex, VPNs, FeatureNet, CTI, Call Processing Systems, Voice Mail, Automated Attendant Systems, Interactive Voice Response, Call Management Systems, Call Conferencing, Star Services. * Mobile communications 3 types of wireless telephone, mobile generations, base stations, cells, GSM, GPRS, 3G, UMTS, WCDMA, 4G, LTE. * VoIP overview What is VoIP, VoIP benefits, What is IP? The IP header, Packetising voice, VoIP addressing, H.323, SIP, RTP. Bandwidth requirements.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is an IT, facilities or data centre operations professional working in and around the data centre and having the responsibility to achieve and improve high-availability and manageability of the data centre. Overview After completion of the course the participant will be able to:? Understand the design life cycle of data centres and the stages involved? Discuss the data centre requirements in great level of detail with vendors, suppliers and contractors to ensure that these requirements are met? Validate design plans, quotes and offers proposed by vendors/contractors? Understand redundancy levels for both the data centre design/setup and maintenance? Understand the various building considerations such as bullet proofing, mitigation of seismic activity, fire ratings and thermal stability? Understand how to install a raised floor that meets requirements, avoiding misalignment, level differences and leakage? Understand how to read a Single Line Electrical Diagram to identify and avoid the most common design issues? Choose the correct UPS and parallel configuration, learn and avoid classic parallel installation mistakes? Understand how to calculate battery banks, validate offered configurations to ensure they meet requirements? Understand what distance to keep to avoid EMF issues for human safety and equipment disturbances? Understand the fundamental cooling setup, CFM, Delta-T and other important factors? Understand contamination factors and limitations? Understand full details of fire suppression options, how to calculate gas content and verify installations? Understand how to measure data centre energy efficiency and how to improve it The course will bring participants to the level of a suitable sparring partner with suppliers. They will be able to verify offers provided by vendors for correctness, effectiveness and efficiency. DATA CENTRE DESIGN/LIFE CYCLE OVERVIEW * Overview of the phases of a data centre life cycle Planning, re-alignment and continuous improvement STANDARDS AND RATING LEVEL DEFINITIONS * Rating level history Difference between Uptime and TIA-942 Rating level definitions Redundancy options (N+1), 2N, 2(N+1) Concurrent Maintainability/Compartmentalisation Example configurations Substation and feed requirements Maintenance options Operational processes guidelines/standards Skill development BUILDING CONSIDERATIONS * Building location considerations Floor and hanging loads requirements Fire rating for walls and glass Blast protection Bullet proofing Forced entry protection ADVANCED RAISED FLOOR & SUSPENDED CEILING * Raised floor installation guidelines Techniques to install a proper and leveled raised access floor Common mistakes Choosing the right tiles and their locations Seismic-mitigating floor constructions Choosing the correct suspended ceiling ADVANCED POWER * Power infrastructure layout; Formulas which you should know for the data centre Single Line Electrical diagrams; how to read to ensure key components are present for protection Over current protection devices (MCB/MCCB/VCB/ACB/Fuses) definitions and what to use where Earth Leakage devices (RCB/RCD/ELCB/GFCI/ALCI/RCBO), definitions and what to use where Sizing of protective components Lightning strikes and surge protection devices (TVSS/SPD), how they operate, where to use and how to install Power cabling and cable run considerations PDU/DB setup and minimum requirements Generators; Generator types: Standy/Prime/Continuous Component make up and functions Fuel storage and calculation Paralleling of gen-sets Generator room/area requirements UPS Systems; Required specifications for UPS systems How to read data sheets and select the correct UPS Requirements for parallel configurations and avoid pitfalls such as single point of failures How parallel installation should be done, classic mistakes made by installers and how to avoid these Harmonic Filters; Active/Passive filters and their application Battery Banks; Battery bank terminology Designing battery banks, how to calculate, and double check the battery bank to be installed Battery charging pitfalls and ensuring the right charger is being installed and used Using parallel battery banks; how to properly install them, limitations and risks when using batteries in parallel How to test batteries correctly and make decisions on cell/block or string replacement Battery casing choices; ABS, V0, V1, V2 Alternative energy storage; flywheel, re-usable cell, compressed air UPS, etc. ADVANCED ELECTRO MAGNETIC FIELDS * Sources of EMF Difference between single, three phase and bus-bar EMF Options available to measure EMF and how to interpret the results from single-axes and composite measurements Guidance on safe distance for equipment and humans Calculation of EMF attenuation factor for shielding material permeability and saturation factors ADVANCED COOLING * Important definitions; dry-bulb, wet-bulb, dew-point, RH, sensible and latent heat Psychometric chart and ASHRAE recommendations Environmental class definitions and thermal specifications Temperature/humidity measurements guideline Heat dissipation methods Altitude impact on temperature intake to ICT equipment Floor plan setup for effective cooling Differences in tile surface and supporting structure and the air-flow performance impact Rack door construction and the flow performance impact Equipment Delta-T and its impact Optimising air flow Thermal units conversions Calculations for air volume displacement (CFM/CMH) Cooling capacity calculations Air-conditioning selection De- / humidifying options Air conditioning efficiency SHR impact on cost saving Efficiency indicator New cooling principle and techniques (Submerged, VSD/VRF/ECF/water- and air side economisers) Redundancy guidelines for air-conditioners avoiding classic misconceptions and mistakes for meeting ANSI/TIA-942 compliant designs Installation requirements Connections to fire panel and EPO Commissioning of air conditioners Set points and calibration CFD (Computational Fluid Dynamics) ADVANCED FIRE PROTECTION * The fire triangle and elements to stop a fire Detection systems in detail (VESDA, VIEW, smoke sensors) Considerations for installation of sensors Proper testing of smoke sensors Water based systems i.e. deluge, wet-pipe, dry-pipe, pre-action and why most of them don't work and how to detect this Details on Inert and Halocarbon systems and how to select the correct system for your data centre How to calculate the gas content ensuring the appropriate level is installed to suppress the fire including safety considerations Other requirements for gas systems such as release times, hold times, pipe install requirements and other important factors Requirements for the fire detection panel Installation verification, methods, what to check and how New advanced fire suppression technologies DESIGN AND INSTALL SCALABLE NETWORKING CABLING SYSTEM * ANSI/TIA942 cabling structure topology ToR, EoR Design Intelligent patching systems Installation best practice such as routing, bending radius, separation from power, containment fill ratio, fiber link loss calculator, bonding and grounding requirement Standard for telecommunications labeling and administration ENVIRONMENTAL SPECIFICATIONS AND CONTAMINATION CONTROL * Acoustic noise effects, regulations, specifications and limits Data centre contaminations and classifications Measurements, standards and limits Preventive measures and avoidance DATA CENTRE EFFICIENCY * Business drivers to go Green High-availability or Green? Green guidelines and standards How to measure it and what are acceptable numbers compared to the general industry PUE classes defined by Green Grid and issues with PUE Techniques for saving energy in all parts of the data centre i.e. application/system level, cooling, power distribution MOCK EXAM EXAM: CERTIFIED DATA CENTRE SPECIALIST

TRANSMISSION DEMYSTIFIED TRAINING COURSE DESCRIPTION Transmission is the process of sending information along a medium of, copper, fibre or wireless. This course looks at transmission techniques for both telecommunications and data communications with a particular focus on Microwave, SDH, DWDM transmission. The course aims to demystify these technologies by explaining all the buzzwords used in transmission. WHAT WILL YOU LEARN * Describe various transmission technologies such as multiplexing and demultiplexing. * Explain how Microwave works. * Explain how SDH works. * Explain how DWDM works. TRANSMISSION DEMYSTIFIED TRAINING COURSE DETAILS * Who will benefit: Anyone working in telecommunications. * Prerequisites: None. * Duration 2 days TRANSMISSION DEMYSTIFIED TRAINING COURSE CONTENTS * Transmission basics Systems, media, signals. Signal degradation, noise, distortion, attenuation. Digital, analogue. Modulation, encoding. * RF Frequency, wavelength. Distance / range issues, interference, Antenna, power, dB, RF propagation, testing. * Microwave transmission What is microwave transmission, point to point communications, line of sight, parabolic antenna, relays, planning considerations, rain and other issues * Wired transmissions Copper, Fibre, optical transmission, fibre characteristics, fibre component parts. Multi Mode Fibre (MMF). Single Mode Fibre (SMF). Fibre connections. Lasers. Attenuations, dispersion, optical signal noise ratios (OSNR) and their effects. Channel Spacing and Signal Direction. Limiting factors to single wavelength. * Introduction to SDH Timing and synchronisation of digital signals, the plesiochronous digital hierarchy (PDH), the synchronous digital hierarchy (SDH), service protection with SDH. TDM. * SDH6 Standards, basic units, frames, STM1 frame, bit rates, STM0, STM1, STM4, STM16, STM64, STM256, SDH architecture, rings, Add drop multiplexors. SDH network topologies, structure of SDH equipment, SDH synchronisation, protection switching in SDH networks, SDH alarm structure, testing of SDH, equipment and systems, Ethernet over SDH. * WDM overview Multiplexing, TDM, WDM benefits. WDM standards. CWDM vs. DWDM. Four Wave Mixing (FWM). Impact and countermeasures to FWM on WDM.tructure of SDH equipment, SDH synchronisation, protection switching in SDH networks, SDH alarm structure, testing of SDH, equipment and systems, Ethernet over SDH. * DWDM ITU G.694.1, channel and spacing. Optical Terminal Multiplexers (OTM). Optical Add/Drop Multiplexers (OADM). Adding versus dropping. Optical Amplifiers. Erbium Doped Fibre Amplifiers (EDFA). Transponders and Combiners. Optical and Electrical Cross Connects (OXCs/DXCs). Cross Connect types (Transparent/Opaque). Advantages and disadvantages of various Optical cross connects. * IP transmission Telecommunications versus data communications, IP transmission, VoIP, MPLS.

SDH TRAINING COURSE DESCRIPTION Our SDH training course is designed for those with a basic knowledge of the principles of telecommunication digital transmission techniques. An overview of the existing transmission hierarchies and their limitations is provided with an introduction to the Synchronous Digital Hierarchy (SDH). The advantages of SDH are explained fully. WHAT WILL YOU LEARN * Identify the major limitations of the PDH network. * Outline the advantages of using the SDH. * Illustrate the various SDH equipment and network topologies. * Describe the principles of the SDH multiplexing structure. SDH TRAINING COURSE DETAILS * Who will benefit: Anyone working with SDH. * Prerequisites: It should be noted that this course will assume some basic telecommunication transmission knowledge from the delegates attending. This may be accomplished by attending the Introduction to Telecommunications course. * Duration 2 days SDH TRAINING COURSE CONTENTS * Introduction to SDH Timing and synchronisation of digital signals, the plesiochronous digital hierarchy (PDH), the synchronous digital hierarchy (SDH), service protection with SDH * SDH Multiplexing Techniques The multiplexing principles of SDH, mapping and aligning a 2Mbit/s tributary into a TU-12, aligning the VC-12 in a TU-12, multiplexing TU-12's into a TUG-2, multiplexing TUG-2's into a TUG-3, multiplexing TUG-3's into a VC-4, the VC-4 path overhead, the STM-1 frame, the AU-4 pointer, the STM-1 section overheads, multiplexer section protection, transmission at rates higher than STM-1, concatenation line transmission functions in SDH * SONET Multiplexing Techniques Mapping a DS1 tributary into a virtual tributary, aligning the VT-SPE into a VT frame, mapping the VTGs into a STS-1 SPE, the STS-1 synchronous payload envelope, the STS-1 frame SONET network sections and lines transmissions at higher rates than STS-1 * SDH Functions and Facilities SDH network topologies, structure of SDH equipment, synchronisation of SDH networks, protection switching in SDH networks, SDH alarm structure, SDH performance monitoring, testing of SDH, equipment and systems, network management and SDH, asynchronous transfer mode (ATM), future services and technologies * OSI Telecommunications Network Management Definition of network management, managing telecom equipment, the managed object library, the management information base, the telecommunications management network (TMN), the Q3 protocol.

4G TRAINING COURSE DESCRIPTION This course is designed to give the delegate an understanding of the technologies used within a 3G UMTS mobile network. During the course we will investigate the UMTS air interface and the use of Wideband-Code Division Multiple Access (WCDMA) to facilitate high speed data access, together with HSPA to offer mobile broadband services. We will describe the use of soft handover rather than hard handover procedures and soft capacity sharing. The course includes a brief exploration of the UMTS protocol stack and the use of PDP Context and QoS support features. WHAT WILL YOU LEARN * Explain the 3G UMTS architecture. * Describe the role of a Drifting & Serving RNC. * Explain the use of ARQ & HARQ for mobile broadband. * Describe how IMS integrates into the architecture. * Describe the use of Media Gateway Controllers. * Identify the temporary identities used within 3G UMTS. 4G TRAINING COURSE DETAILS * Who will benefit: Anyone working within the telecommunications area, especially within the mobile environment. * Prerequisites: Mobile communications demystified Telecommunications Introduction * Duration 2 days 4G TRAINING COURSE CONTENTS * LTE Introduction The path to LTE, 3GPP. LTE to LTE advanced. * LTE Architecture The core, Access, roaming. Protocols: User plane, Control plane. Example information flows. Bearer management. Spectrum allocation. * LTE technologies Transmission, reception, OFDMA, multiple antenna, MIMO. * LTE Air interface Air interface protocol stack. Channels, Resource Grid, cell acquisition. Up and downlink controls. Layer 2 protocols. * Cell acquisition Power on, selecting networks and cells. RRC connection. Attach procedure. * Mobility management Roaming, RRC_IDLE, RRC_CONNECTED, cell reselection, handover, interoperation with UMTS and GSM networks. * Voice and text IMS, QoS, policy and charging.

LTE TRAINING COURSE DESCRIPTION This course is designed to give the delegate an understanding of the technologies used within a 3G UMTS mobile network. During the course we will investigate the UMTS air interface and the use of Wideband-Code Division Multiple Access (WCDMA) to facilitate high speed data access, together with HSPA to offer mobile broadband services. We will describe the use of soft handover rather than hard handover procedures and soft capacity sharing. The course includes a brief exploration of the UMTS protocol stack and the use of PDP Context and QoS support features. WHAT WILL YOU LEARN * Explain the 3G UMTS architecture. * Describe the role of a Drifting & Serving RNC. * Explain the use of ARQ & HARQ for mobile broadband. * Describe how IMS integrates into the architecture. * Describe the use of Media Gateway Controllers. * Identify the temporary identities used within 3G UMTS. LTE TRAINING COURSE DETAILS * Who will benefit: Anyone working within the telecommunications area, especially within the mobile environment. * Prerequisites: Mobile communications demystified Telecommunications Introduction * Duration 2 days LTE TRAINING COURSE CONTENTS * LTE Introduction The path to LTE, 3GPP. LTE to LTE advanced. * LTE Architecture The core, Access, roaming. Protocols: User plane, Control plane. Example information flows. Bearer management. Spectrum allocation. * LTE technologies Transmission, reception, OFDMA, multiple antenna, MIMO. * LTE Air interface Air interface protocol stack. Channels, Resource Grid, cell acquisition. Up and downlink controls. Layer 2 protocols. * Cell acquisition Power on, selecting networks and cells. RRC connection. Attach procedure. * Mobility management Roaming, RRC_IDLE, RRC_CONNECTED, cell reselection, handover, interoperation with UMTS and GSM networks. * Voice and text IMS, QoS, policy and charging.

3G TRAINING COURSE DESCRIPTION This course is designed to give the delegate an understanding of the technologies used within a 3G UMTS mobile network. During the course we will investigate the UMTS air interface and the use of Wideband-Code Division Multiple Access (WCDMA) to facilitate high speed data access, together with HSPA to offer mobile broadband services. We will describe the use of soft handover rather than hard handover procedures and soft capacity sharing. The course includes a brief exploration of the UMTS protocol stack and the use of PDP Context and QoS support features. WHAT WILL YOU LEARN * Explain the 3G UMTS architecture. * Describe the role of a Drifting & Serving RNC. * Explain the use of ARQ & HARQ for mobile broadband. * Describe how IMS integrates into the architecture. * Describe the use of Media Gateway Controllers. * Identify the temporary identities used within 3G UMTS. 3G TRAINING COURSE DETAILS * Who will benefit: Anyone working within the telecommunications area, especially within the mobile environment. * Prerequisites: Mobile communications demystified Telecommunications Introduction * Duration 2 days 3G TRAINING COURSE CONTENTS * D3GPP specifications 3GPP standards body, Evolution path, Frequency and bandwidth, Conceptual model, UMTS general architecture, UTRAN architecture & radio access bearer. * CDMA principles CDMA principle, Code characteristics, Code requirements. * CDMA requirements Synchronization, Power control, Soft handover, Rake receiver, Antenna consideration, Multi-user detection. * Radio interface protocol architecture Access stratum & non-access stratum, Overall protocol structure, Logical and transport channels, Physical channels, Protocol termination. * Layer 2 Protocols Medium Access Control (MAC) Protocol, Radio Link Control (RLC) Protocol, Packet Data Convergence Protocol (PDCP) protocol, Radio Interface for Broadcast/Multicast Services. * Radio Resource Control (RRC) Protocol RRC Architecture, RRC Protocol State, Broadcast of information, RRC connection management, Radio bearer management, RRC connection mobility functions, Power control, Ciphering and Integrity. * Mobile procedures Mobility management states and transitions, UMTS identities, Procedures in Idle mode (location updates, cell selection/ re-selection), Circuit-switched call set-up, Packet-switched context activation and context preservation, Data transfer initialization, Soft-handover procedure. * Introduction to HSPA The need for high speed data, Fast HARQ, Improved scheduling, Additional channels, Soft combining, HS-DSCH codes, Uplink HSPA vs downlink HSPA, Full HSPA, Use of MIMO, Enhanced CELL_FACH.

ESSENTIAL IMS TRAINING COURSE DESCRIPTION The IP Multimedia Core Network Subsystem (IMS) is defined by 3GPP as a new mobile infrastructure. This course studies the discreet elements in the IMS. WHAT WILL YOU LEARN * Describe the IMS. * Describe the IMS architecture. * Explain how charging, security and QoS is handled in the IMS. * Explain how the IMS supports service enablers such as Push to talk and Presence. ESSENTIAL IMS TRAINING COURSE DETAILS * Who will benefit: Telecommunications staff. * Prerequisites: Mobile communications overview * Duration 2 days ESSENTIAL IMS TRAINING COURSE CONTENTS * Mobile communications review The role of IP in telecommunications. GSM to IMS. Enhanced multimedia services, Push To, convergence, conferencing, roaming. * What is IMS? What it is, why IMS, standard bodies: 3GPP, IETF, OMA, IMS services. MMD comparison. * IMS architecture blocks Overview, IMS functions, IMS interfaces, IMS protocols, IMS elements, IMS reference points. Access network, IMS in GSM, CDMA, WiFi & PSTN networks. Core network. Application, Control and Call planes. * HSS - User database Identification. The user database, role of HSS, SLF and multiple HSSs. 'Normal' identities, IMPI, IMPU. * IMS signalling: SIP What is SIP? SIP URI, contact address, UAs, Proxies, basic SIP call flow, SIP sessions. * IMS other protocols Megaco, Diameter, XML, XCAP, COPS, RTP/RTCP, SDP, H.324M, IM and MSRP. * Call/Session Control Call Session Control Functions (CSCF). Domains. Home networks, visited networks. CSCF and SIP. P-CSCF, P-CSCF discovery, P-CSCF functions. I-CSCF, DNS and I-CSCF. S-CSCF, S-CSCF functions, ENUM lookups. QoS. Example call flows. * IMS services Open service platform, Application Servers, profiles, AS interface with S-CSCF. 'Normal' services (Caller ID, Call waiting, transfer…) Push to talk Over Cellular (PoC), IMS conferencing, Group management, IMS Presence, IMS Messaging. Other possible applications. Media servers. (MRFC, MRFP). * Gateways IMS PSTN procedures, BGCF, PSTN interface. SGW, MGCF, MGW * Charging Architecture, Offline, online and flow based charging, charging reference points, CCF, DIAMETER, ICID, IOI. * IMS security IMS security architecture, identities, AAA, public and private user ID, service filters, Cx interface, RADIUS, Diameter protocol, 3GPP AKA, integrity, privacy, NDS, IPSEC, trust, assertion.