5 TCF courses

Treating Customers Fairly or TCF is a set of rules and guidelines set out by the UK's Financial Conduct Authority (FCA). This course covers everything you need to know regarding TCF. This course was developed alongside the Financial Services experts to help you take a practical and real-world approach to treat customers fairly.  The course will look at the role of the Financial Conduct Authority and the enforcement of TCF and the six consumer outcomes and how they can impact a business every day.

Test d’Evaluation de Français (TEF) or Test de Connaissance du Français (TCF) Preparation Course (8 Hours – One-to-One Coaching)

Description This Treating Customers Fairly ('TCF') course for all members of a firm helps them show the FCA that fair treatment of customers is at the heart of their business model. Training Duration This course may take up to 1 hour to be completed. However, actual study time differs as each learner uses their own training pace. Training Method The course is offered fully online using a self-paced approach. The learning units consist of reading material. Learners may start, stop and resume their training at any time. At the end of each session, participants take a Quiz to complete their learning unit and earn a Certificate of Completion upon completion of all units. Accreditation and CPD Recognition This programme has been developed by the London Governance and Compliance Academy (LGCA), a UK-recognised training institution. The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for 1 CPD Unit that approve education in financial regulation, such as the FCA. The course may be also approved for CPD Units by institutions which approve general financial training, such as the CISI. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership. Registration and Access To register to this course, click on the Get this course button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. If you wish to receive an invoice instead of paying online, please contact us at info@lgca.uk. Access to the course is valid for 365 days.

Language Proficiency Assessment and Action Plan (One Hour – One-to-One Class)

Duration 5 Days 30 CPD hours This course is intended for Telco cloud system administrators and telco network operations engineers Professionals who work with telco or enterprise and data center networks Designers and operations engineers who manage telco workloads Overview By the end of the course, you should be able to meet the following objectives: List VMware Telco Cloud Automation deployment options and procedures Describe the VMware Telco Cloud Automation infrastructure settings Configure Containers as a Service (CaaS) functionality Describe partner integration options and procedures Define zero-touch provisioning and describe infrastructure deployment Instantiate network services and network functions Describe the authorization model of VMware Telco Cloud Automation Define platform life cycle management (LCM) for VMware Telco Cloud Automation Enumerate troubleshooting concepts and day-two operations for VMware Telco Cloud Automation Describe the use of APIs within VMware Telco Cloud Automation List examples of how VMware Telco Cloud Automation can be used in a CICD environment This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware Telco Cloud AutomationTM environment. In this course, you are introduced to VMware Telco Cloud Automation infrastructure settings, deployment options, and procedures. You explore Containers as a Service and understand the workflow details of Partner Integration processes. You are introduced to zero-touch provisioning and its importance in VMware Telco Cloud Automation. You onboard and instantiate network functions and network services using hands-on lab exercises. COURSE INTRODUCTION * Introductions and course logistics * Course objectives VMWARE TELCO CLOUD AUTOMATION INSTALLATION * Describe day-zero operations for VMware Telco Cloud Automation * Describe the VMware Telco Cloud Automation architecture * List the steps to perform VMware Telco Cloud Automation deployment * List the steps to perform VMware Telco Cloud Automation control plane integration * Describe VMware Telco Cloud Automation control plane scaling * Describe the requirements on other applications such as VMware vRealize© Orchestrator? and Harbor * Describe where, when, and how to use VMware Telco Cloud Automation tagging DAY ONE OPERATIONS: INFRASTRUCTURE SETTINGS * Describe the VMware Telco Cloud Automation infrastructure options * Describe VMware Telco Cloud Automation infrastructure requirements * Outline the role of virtual infrastructure and TCA * Identify the benefits of public versus private infrastructure * List the steps to integrate a VM-based virtual infrastructure * List the steps to integrate a container-based virtual infrastructure * Describe private infrastructure requirements DAY ONE OPERATIONS: CONTAINERS AS A SERVICE * Define Containers as a Service (CaaS) * List the challenges of CNF deployment without automation * Describe the Kubernetes and VMware Tanzu? Kubernetes Grid? architectures * Describe supporting technologies like Cluster API * List steps to create a Kubernetes cluster template * Describe the process for deploying node pools and groups * Describe cluster monitoring * List CaaS scale options DAY ONE OPERATIONS: PARTNER INTEGRATION * Describe partner integration and the types of partners * Describe Harbor and the various Harbor platforms * List the steps to interface with a Harbor platform * Compare and contrast specialized VNF managers (S-VNFMs) and generic VNF managers (G-VNFMs) * Explain how to add an S-VNFM * Define S-VNFM use cases DAY ONE OPERATIONS: ZERO TOUCH PROVISIONING AND INFRASTRUCTURE DEPLOYMENT * Describe zero-touch provisioning * List the use cases of zero-touch provisioning * List the benefits of zero-touch provisioning * Describe the infrastructure requirements of zero-touch provisioning * Describe the zero-touch provisioning domains * List the steps to deploy an infrastructure using zero-touch provisioning DAY ONE OPERATIONS: NETWORK FUNCTIONS AD NETWORK SERVICES * Describe the roles of network services and network functions * List the types of descriptors * Describe the role of TOSCA * Describe the role of onboarding * List the steps to onboard network functions and network services * Examine the results of the onboarding process * List the steps to instantiate network functions and network services * Examine the results of the instantiation process DAY TWO OPERATIONS: AUTHORIZATION MODEL * Explain the resources that can be accessed in vSphere * Define the role of a VMware vCenter Server© system in credential management * Describe the procedures to create, delete, and modify rules using vCenter Server * Explain how to control and verify access to vSphere resources * List roles in VMware Telco Cloud Automation * Explain the tasks and list the levels of permissions needed in VMware Telco Cloud Automation * List all the permissions and filters that can be implemented in VMware Telco Cloud Automation * Summarize the role-based access control model of VMware Telco Cloud Automation DAY TWO OPERATIONS: PLATFORM LIFE CYCLE MANAGEMENT * Explain the life cycle stages in VMware Telco Cloud Automation control plane * Explain the life cycle stages in VMware Telco Cloud Automation * Define an upgrade schedule * Apply an upgrade schedule to manage life cycle management of the VMware Telco Cloud Automation * control plane * Apply an upgrade schedule to manage life cycle management of VMware Telco Cloud Automation * Describe network function and network service life cycle management events * Execute network function and network service healing * Set up Network Function and Network Service monitoring * Perform Network Function and Network Service termination DAY TWO OPERATIONS: TROUBLESHOOTING * List the components of the VMware Telco Cloud Automation dashboard * Explain the features of fault management in VMware Telco Cloud Automation * Explain the features of performance management in VMware Telco Cloud Automation * Describe the use of fault management of VMware Telco Cloud Automation for VNFs and CNFs * Describe the use of performance management of VMware Telco Cloud Automation for VNFs and CNFs * Troubleshoot using tcf_manager, app.log, and web.log * Define the procedures to integrate VMware vRealize© Operations Manager? with VMware Telco Cloud Automation * Usage of VMware vRealize© Operations? DAY TWO OPERATIONS: API MANAGEMENT * Define the VMware Telco Cloud Automation API * Explain the API architecture * Describe VMware Telco Cloud Automation API use cases * Explain how to configure an external REST API * Describe how to request security tokens for implementation * Explain how to implement commands through external systems using APIs DAY TWO OPERATIONS: CONTINUOUS INTEGRATION AND CONTINUOUS DELIVERY * Describe continuous integration and continuous delivery (CICD) * List the benefits and challenges of CICD * Describe how VMware Telco Cloud Automation can be used in a CICD environment * Explore VMware Telco Cloud Automation CICD examples