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38878 Ski courses

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English for Business Men

By Top English Academy

Do you participate in English-language meetings? Do you got to prepare an agenda in English? And is English your second language? This course is specifically for non-native English speakers needing skills in planning and participating in meetings.

English for Business Men
Delivered Online
Dates arranged on request
FREE

Conflict Management Level 2 Award Course

By Qdos Training Limited

Qualification Number 603/3857/X Minimum entry age 19 Guided Learning Hours 14 Qualification Objective To provide learners with the skills that they require to manage conflict in a range of situations What are the entry requirements? There are no specific recommended prior learning requirements for this qualification. How is this qualification structured? The qualification is made up of one mandatory unit: • Unit 1 Manage conflict in the workplace How is it assessed? This qualification is assessed via an internally assessed and externally verified portfolio of evidence. Funding for our qualifications This qualification is available fully funded under the Adult Education Budget funding stream and is free to the candidate.

Conflict Management Level 2 Award Course
Delivered on-request, onlineDelivered Online
FREE

Entrepreneurial Career Development Level 2 Award Course

By Qdos Training Limited

Qualification Number 601/6520/0 Minimum entry age 19 Guided Learning Hours 25 Who is it suitable for? This qualification is for those learners who wish to prepare to develop their own business or are in a work role requiring entrepreneurial skills, with a focus on developing a career plan What are the entry requirements? There are no specific recommended prior learning requirements for this qualification. How is this qualification structured? The qualification is made up of one mandatory unit: • Unit 1 Entrepreneurial Career Development How is it assessed? This qualification is assessed via an internally assessed and externally verified portfolio of evidence. Funding for our qualifications This qualification is available fully funded under the Adult Education Budget funding stream and is free to the candidate.

Entrepreneurial Career Development Level 2 Award Course
Delivered on-request, onlineDelivered Online
FREE

Customer Service Level 1 or Level 2 Certificate Course

By Qdos Training Limited

Qualification Number Level 1: 603/5291/7 Qualification Number Level 2: 600/3423/3 Minimum entry age 19 Guided Learning Hours Level 1: 30 Guided Learning Hours Level 2: 115  What does this qualification cover?  Level 1: • Know how to deliver good customer service • Know different communication methods • Know how to provide good customer service in line with organisational procedures • Know how to effectively deal with customer queries, problems and complaints. Level 2: • The principles of customer service • How customer needs and expectations are formed • The principles of responding to customers' problems or complaints • Interpersonal and team working skills • How to meet customer needs and expectations • Communicating effectively with customers • Legislation which supports the customer service process Who is it suitable for?  This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement of a nationally recognised qualification.  The qualification provides learners with the knowledge and understanding in customer service for learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments. This qualification is suitable for learners aged 19 and above. What are the entry requirements? There are no specific recommended prior learning requirements for this qualification. How is this qualification structured? Level 1: The qualification is made up of one mandatory unit: • Unit 1 Customer Service Principles Level 2: The qualification is made up of two mandatory units: • Unit 1 Supporting the customer service environment • Unit 2 Delivery of effective customer service How is it assessed? This qualification is assessed via an internally assessed and externally verified portfolio of evidence. Funding for our qualifications This qualification is available fully funded under the Adult Education Budget funding stream and is free to the candidate.

Customer Service Level 1 or Level 2 Certificate Course
Delivered on-request, onlineDelivered Online
FREE

Value Stream Mapping Workshop

By Centre for Competitiveness

The fundamental tool to identify waste, create effective process flow, reduce process cycle times, and implement process improvement.

Value Stream Mapping Workshop
Delivered in-person, on-requestDelivered In-Person in Belfast & 1 more
Price on Enquiry

FORENSIC ACCOUNTING FOR INSTITUTIONAL INVESTORS

By Behind The Balance Sheet

Our Forensic Accounting Course is designed to help investment analysts detect earnings manipulation. It focuses on creative accounting rather than conducting detailed forensic analysis but we explain the tools short sellers employ to detect fraud and some of the techniques we used at hedge funds to identify short opportunities.

FORENSIC ACCOUNTING FOR INSTITUTIONAL INVESTORS
Delivered in-person, on-requestDelivered In-Person in Internationally
Price on Enquiry

Business Administration Level 3

By Rachel Hood

Supporting and engaging with different parts of the organisation and interact with internal or external customer.

Business Administration Level 3
Delivered on-request, onlineDelivered Online
Price on Enquiry

Customer Service Practitioner Level 2

By Rachel Hood

Providing Customer service products and services for businesses and other organisations including face-to-face telephone, digital and written contact and communications

Customer Service Practitioner Level 2
Delivered on-request, onlineDelivered Online
Price on Enquiry

Just Pass

By Just Pass

Just Pass School of Motoring, with a premier driving instructor in Birmingham [https://justpass.co.uk/], is committed to excellence in driver education. Our certified instructors provide personalised, comprehensive lessons tailored to fit each student's unique learning style and pace. With a focus on safety, confidence, and skill-building, we equip learners with the knowledge and practice needed to navigate the roads adeptly. Whether you're a beginner or looking to polish your driving abilities, Just Pass offers a supportive, encouraging environment to ensure you succeed. Choose Just Pass School of Motoring, your expert driving instructor in Birmingham, for a journey towards driving mastery. Phone No. :- 0800 073 0789 Email Id :- admin@justpass.co.uk

Just Pass
Delivered In-Person
Dates arranged on request
FREE

Operations/Departmental Manager Level 5

By Rachel Hood

Managing teams and projects in line with a private, public or voluntary organisation's operational or departmental strategy.

Operations/Departmental Manager Level 5
Delivered on-request, onlineDelivered Online
Price on Enquiry