19 Self Assessment courses in Leeds

PQASSO (Practical Quality Assurance Standard for Organisations) is a quality standard designed for the voluntary and community sector. Organisations can choose to use the criteria as a self-assessment tool or can go on to external accreditation and gain the Quality Mark at one of three levels, all of which are recognised and approved by the Charity Commission. This half day course provides an excellent introduction to this quality standard, which is now used by some statutory authorities as a pre-requisite for funding.

ABOUT THIS TRAINING COURSE This 3 full-day course provides a sound review of Pipeline Integrity Management strategies, in compliance with regulatory requirements, including self-assessment. The course is highly interactive and takes the form of lectures and case studies. On completion of the course, the participants will have a solid understanding of the procedures, strengths, limitations, and applicability of the main issues that comprise a Pipeline Integrity Management Program. The course incorporates API 1160 / 1173 and ASME B31.8S, and explains in detail the pipeline integrity requirements described in these standards. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives Objectives of this course: * Explore the latest techniques used to develop a comprehensive integrity management program covering both pipelines and their associated facilities * Determine the necessary elements of such a program described in detail with examples of typical program content including an overarching view of where detailed risk analysis and defect assessment fits in the program * Understand the scopes and contents of pipeline integrity standards i.e. API 1160 / 1173 and ASME B31.8S On completion of this course, the participants will be able to understand: * Codes used in developing Integrity Management Plans, API 1160 / 1173 and ASME B31.8S, others * The elements of an Integrity Management Plan * Threat assessment * Critical aspects of risk assessment * Prevention and mitigation measures * Characteristics and limitations of different inspection methods * A risk-based approach to maintenance Target Audience The course is intended for supervisors, engineers and technicians responsible for ensuring the adequate protection of pipeline assets. In addition, maintenance planners, regulators and service providers to the pipeline industry will also benefit from attending this course. Course Level * Basic or Foundation Trainer Your expert course leader is a Ph.D. Metallurgical Engineer with advanced expertise in asset integrity management of oil & gas production facilities, corrosion control, materials selection, chemical treatments, pipeline pigging, inspections, fitness-for-service evaluations, failure analysis and related consulting. He has 40 years of experience working for BP in Asia and South America, Amoco in the US, Intertek, and four years with Applus-Velosi in Southeast Asia. Practical Work Experience: * AIM consultant with focus on Southeast Asia operations and clients * Direct technical interface with clients on Velosi services * Technical consultant for ongoing regional contracts and lead roles as auditor, instructor or facilitator Main clients have included the following organisations: BP and Vico Indonesia, Pertamina Offshore Northwest Java and West Madura Offshore (Indonesia), NCSP (Vietnam), ADCO-OPCO (Abu Dhabi), Thang Long (Vietnam), Exxon-Mobil (Malaysia) and Mubadala Petroleum (Indonesia). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable

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Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

This workshop-based bite-size will provide space to explore some practical tools and ideas on how to be more resilient when faced with challenging and tough situations. There is an opportunity to do a self assessment and bring it to the day as a means to identify areas to work on and begin to master skills that will enhance resilient thinking. There will be time to explore what resilience is and understand the range of practical tools and techniques available that can be used beyond the workshop itself. By the end of the workshop participants will be able to: * Discuss and evaluate their personal strengths and areas for development in being more resilient at work * Understand what resilience involves and how to identify and challenge their own beliefs that undermine resilience * Understand the four aspects of resilience - confidence, adaptability, building support and maintaining a clear perspective * Understand how to use resiliency tools to help to cope better with the challenge of change * Review and evaluate their learning and have an action plan to take back and implement in the workplace 1 WELCOME, INTRODUCTIONS AND OBJECTIVES * Breaking the ice 2 IDENTIFYING CURRENT CHALLENGES IN RELATION TO WORK * How we handle these challenges 3 DEFINING RESILIENCE AND HOW AND WHY IT HELPS OUR PERSONAL EFFECTIVENESS AND THINKING 4 RESILIENCE SKILLS AND HOW TO DEVELOP THEM 5 LEARNING A RESILIENCE TOOL THAT PROMOTES NEW WAYS OF THINKING / WORKING 6 REVIEW AND EVALUATION OF LEARNING * Action planning

Agile working is an approach that the NHS supports. It demands new ways of working and thinking. Agile means that work is now seen as an activity, not a place. People are the organisation. The way we communicate has to change. The way we manage has to change. This workshop will let you reflect on what works for you now and where you may need to adapt. You may need to trust and value your team more than ever, but when they aren't in front of you in the office, you will need to question your beliefs. The workshop will help you: * Understand what Agile Working is all about * Reflect on your management style * Recognise the new ways of managing agile workers * Choose the right communication methods * Understand culture and mindset * Identify different ways of measuring performance * Focus on innovation and not bureaucracy * Manage more effectively This workshop has been designed to support you in effectively managing an agile team. You will need to be open to questioning your existing techniques and be open and responsive to change. 1 WHAT'S IT ALL ABOUT? * What is Agile working? * What are your personal management concerns? * How to make it work * Time / location / role / source 2 YOUR ROLE AS AN AGILE MANAGER * Your style * Your team's individual preferences * Learning to let go * Your management style self assessment 3 THE 3 AREAS OF FOCUS * Trust * Delegation * Empowerment 4 COMMUNICATING EFFECTIVELY * New ways of communicating * Managing expectations * What are you measuring? 5 YOUR PERSONAL ACTION PLAN * What are you going to do differently?

Do you hear yourself saying the same thing over and over again? Do you want to bring some new skills to your role? If you have been in a sales role for some time it is easy to fall into a comfortable pattern. This workshop will help you incorporate advanced techniques drawn from NLP, behavioural science and social psychology into your existing skills. This course will help you: * Use the consultative sales process to achieve more cross-sales * Employ advanced rapport-building skills * Assess the buying preferences of a customer * Articulate the link between customer goals and needs * Identify your customer's needs and wants * Use advanced questioning techniques to gather information * Resist the temptation to tell when it would be better to ask * Identify communication preferences * Given various scenarios, present a product to the explicit need of a customer * Appreciate the impact of the language used during this stage of the sale and decide what language is appropriate with a variety of customers * Handle objections positively * Close the sale or gain commitment to further action 1 INTRODUCTION * Aims and objectives of the training * Personal introductions and objectives * Self-assessment of existing sales skills * Overview of content 2 UNDERSTANDING YOURSELF AND YOUR CUSTOMERS * Personal communication style and what this means in a sales situation * Wants versus needs * What motivates people to buy * Using social media tools such as LinkedIn * Managing your portfolio to maximise sales * Preparing to sell 3 THE SALES PROCESS * Overview of the consultative sales process * Review personal strengths and weaknesses as a salesperson * Habits of top-performing sales people * Common pitfalls * Articulate sales goals 4 BUILDING RAPPORT * 11 decisions that customers make in the first 9 seconds * Spotting buyer communication preferences * Building rapport with a wide variety of customers * Dealing with emotions * Keeping control 5 QUESTIONING AND LISTENING * Assumptions and how they trip us up * Structured questioning * Looking for cross-sales * Honing your listening skills * Identifying buyers' motivation * Using summaries to move the customer forward 6 PRESENTING PRODUCTS AND SERVICES TO CUSTOMERS * Choosing the right time to present * Using features, advantages and benefits * Tailoring your presentation of products and services to match buyer preferences and motivations 7 GAINING COMMITMENT * When to close * Dealing with difficult customers * 5 things to avoid when handling a customer objection 8 MANAGING YOUR BUSINESS * The link between service and sales * Using customer surveys * Winning back lost business 9 PUTTING IT ALL TOGETHER * Skills practice * Personal learning summary and action plans