486 Secretary courses

Level 5 | Three QLS Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 10 CPD Courses | Lifetime Access

Medical Secretary Course Online A Medical Secretary Course is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Secretary Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Courses are included in this Medical Secretary Bundle Course * Course 01: Medical Secretary * Course 02: Dealing With Difficult People * Course 03: Communication Skills Course * Course 04: Level 5 Proofreading & Copy Editing * Course 05: Level 2 Customer Service * Course 06: Level 1 Certificate in Well-being * Course 07: Level 5 Negotiation Skills Course * Course 08: Workplace Stress Management * Course 09: Level 2 Award in Job Search and Interview Skills * Course 10: Anger Management [ Note: Free PDF certificate as soon as completing the Medical Secretary course ] Medical Secretary Course Industry Experts Designed this Medical Secretary Course into 13 detailed modules. Assessment Method of Medical Secretary Course After completing each module of the Medical Secretary Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Medical Secretary Course After completing the MCQ/Assignment assessment for this Medical Secretary Course, you will be entitled to a Certificate of Completion from Training Tale. WHO IS THIS COURSE FOR? Medical Secretary Course This Medical Secretary Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. REQUIREMENTS Medical Secretary Course There are no specific requirements for this Medical Secretary Course because it does not require any advanced knowledge or skills. CAREER PATH Medical Secretary Course After completing this Medical Secretary Course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist, Medical Secretary, Healthcare Administrator, GP Receptionist, Patient Coordinator. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

Fall into Savings. Enjoy the biggest price fall this Autumn! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Legal Secretary and Office Skills course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Legal Secretary and Office Skills bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Legal Secretary and Office Skills course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Legal Secretary and Office Skills and help you along your learning journey. Advanced audio-visual learning modules of these Legal Secretary and Office Skills courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Legal Secretary and Office Skills, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Legal Secretary and Office Skills Bundle Consists of the following Premium courses: * Course 01: Legal Secretary and Office Skills Diploma * Course 02: Employment Law Level 3 * Course 03: Criminal Law * Course 04: Compliance Training Level 2 * Course 05: Contract Manager Diploma * Course 06: Document Control * Course 07: Workplace Confidentiality * Course 08: GDPR Data Protection Level 5 * Course 09: Security Management Advanced Diploma * Course 10: Conflict Management * Course 11: 50 Tips to Upgrade your Excel Skill * Course 12: Workplace Safety Course * Course 13: Human Rights * Course 14: Time Management Enrol now in Legal Secretary and Office Skills to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Legal Secretary and Office Skills: * Pay once and get lifetime access to 14 CPD courses from this Course * Free e-Learning App for engaging reading materials & helpful assistance * Certificates, student ID for the course included in a one-time fee * Free up your time - don't waste time and money travelling for classes * Accessible, informative modules designed by expert instructors * Learn at your ease - anytime, from anywhere * Study from your computer, tablet or mobile device * CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. * PDF Certificate: Free (For The Title Course) * Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Legal Secretary and Office Skills expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Legal Secretary and Office Skills Diploma * Microsoft Word Essentials * Microsoft PowerPoint Essentials * Microsoft Outlook Essentials * Microsoft Excel - Top 50 Keyboard Shortcuts CPD 140 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? Anyone from any background can enrol in this bundle. REQUIREMENTS Our Legal Secretary and Office Skills course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. CAREER PATH Having this Legal Secretary and Office Skills expertise will increase the value of your CV and open you up to multiple job sectors. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included You will get the PDF Certificate for the title course (Legal Secretary and Office Skills Diploma) absolutely Free! CERTIFICATE OF COMPLETION Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Legal Secretary and Office Skills Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

In today's fast-paced business world, legal secretaries are in high demand. They're the backbone of a successful legal office, responsible for supporting lawyers and ensuring the smooth running of the office. With our Legal Secretary and Office Skills bundle, you'll learn everything you need to know to become an indispensable part of any legal team. Our comprehensive Diploma course covers legal office procedures, Microsoft Office essentials, and key skills like typing, note-taking, and proofreading. You'll also gain a deep understanding of employment and criminal law, document control, and data protection, making you an asset to any law firm. With the Contract Manager Diploma, you'll learn how to create and manage legal contracts, while our GDPR Data Protection course will ensure you're up to date on the latest regulations around data privacy. And, with 50 Tips to Upgrade Your Excel Skill, you'll be able to streamline your work and impress your colleagues with your proficiency in one of the most widely used office tools. By completing this bundle, you'll have the skills and knowledge to chase your dream to take on a role as a legal secretary, contract manager, compliance officer, or document controller. The legal sector is a rewarding field, and our Legal Secretary and Office Skills bundle is the perfect way to get started on the path to success. This Bundle Consists of the following Premium courses: * Course 01: Legal Secretary and Office Skills Diploma * Course 02: Employment Law Level 3 * Course 03: Criminal Law * Course 04: Compliance Training Level 2 * Course 05: Contract Manager Diploma * Course 06: Document Control * Course 07: Workplace Confidentiality * Course 08: GDPR Data Protection Level 5 * Course 09: Security Management Advanced Diploma * Course 10: Conflict Management * Course 11: 50 Tips to Upgrade your Excel Skill Learning Outcome At the end of this bundle, learners will be able to - * Gain knowledge and skills of a legal secretary. * Learn essential software skills such as Microsoft Word, PowerPoint, Outlook, and Excel. * Develop effective office skills required for a successful career as a legal secretary. * Understand the principles and regulations of employment and criminal law. * Gain knowledge and skills in compliance, contract management and document control. * Develop an understanding of workplace confidentiality and data protection. * Enhance conflict management and security management skills. * Improve Excel proficiency with 50 tips for upgrading skills. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. * PDF Certificate: Free (Previously it was £6*11 = £66) * Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Legal Secretary and Office Skills expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: Legal Secretary and Office Skills Diploma * Legal Secretary * Microsoft Word Essentials * Microsoft PowerPoint Essentials * Microsoft Outlook Essentials * Microsoft Excel - Top 50 Keyboard Shortcuts CPD 110 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? * This course is suitable for individuals who aspire to work as legal secretaries or administrative professionals in a legal setting. * It is also useful for those who want to improve their knowledge of office software and become proficient in Microsoft Word, PowerPoint, Excel, and Outlook. * Additionally, this course can benefit individuals who want to pursue a career in compliance, security management, or contract management. REQUIREMENTS This and Office Skills course has been designed to be fully compatible with tablets and smartphones. CAREER PATH * Legal Secretary: £18,000 - £30,000 per year * Compliance Officer: £22,000 - £45,000 per year * Contract Manager: £28,000 - £58,000 per year * Document Controller: £20,000 - £40,000 per year * Security Manager: £25,000 - £60,000 per year CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included CERTIFICATE OF COMPLETION Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Legal Secretary and Office Skills Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now A Legal Secretary or PA plays a crucial role in reducing costs and the success of legal professionals. Moreover, with technological advances and fierce competition in the law industry, the demand for the Legal Secretary and PA is constantly rising. To become a legal secretary or PA, you need to acquire certain office skills and learn multiple laws such as- business law, international law, employment law, etc. Along with this Legal Secretary course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates ( Legal Secretaries Advanced Diploma + Additional Courses) Student ID card as gifts. This Legal Secretary Bundle Consists of the following Premium courses: * Course 1: Legal Secretaries Advanced Diploma * Course 2: Business Law * Course 3: Contract Law UK Level 3 * Course 4: Employment Law Level 3 * Course 5: International Law * Course 6: Medical Law * Course 7: Family Law 2021 * Course 8: Understanding Wills and Probate Laws - Level 2 * Course 9: Criminal Law and Criminology Diploma * Course 10: Level 2 Effective Minute Taking Course * Course 11: Office Skills So, enrol now to advance your Legal Secretary career! Benefits you'll get from choosing Apex Learning for this Legal Secretary: * Pay once and get lifetime access to 11 CPD courses, including this Legal Secretary Course * Free e-Learning App for engaging reading materials & helpful assistance * Certificates, student ID for the Legal Secretary course included in a one-time fee * Free up your time - don't waste time and money travelling for classes * Accessible, informative modules of Legal Secretary designed by expert instructors * Learn about course at your ease - anytime, from anywhere * Study the course from your computer, tablet or mobile device * CPD accredited course - improve the chance of gaining professional skills Curriculum of Legal Secretary Training Course 1: Legal Secretaries Advanced Diploma * Legal Secretary * Meeting Management & Minute Taking * Other Secretarial Roles and Responsibilities * Customer Service Role * Telephone Etiquette * Organizing Work Using MS Word * Proof Reading And much more... How will I get my Certificate? After successfully completing the Legal Secretary course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. * PDF Certificate: Free (Previously it was £6*11 = £66) * Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 130 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? Anyone from any background can enrol in this Legal Secretary Training Bundle. REQUIREMENTS This Training Course has been designed to be fully compatible with tablets and smartphones. CAREER PATH Completion of this Legal Secretary bundle will pave the way to different career opportunities for the learners; few examples: * Legal Assistant * Legal Administrative Assistant * Legal Receptionist * Legal Admin Assistant * Legal Receptionist * Legal Support Assistant * Legal Administrator * Team Legal Secretary For these career opportunities, the average salary generally varies from £15,000 to £40,000 a year. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included CERTIFICATE OF COMPLETION Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Legal Secretaries Advanced Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Are you ready to take your career in the legal industry to new heights? Look no further! Our comprehensive bundle of eight courses is specifically designed to equip you with the essential knowledge and expertise needed to excel as a legal secretary, paralegal, or employment law professional. With a perfect blend of QLS-endorsed courses and CPD QS-accredited content, this bundle offers a well-rounded education that will set you apart from the competition. Imagine the sense of accomplishment when you hold in your hands not one, not two, but three QLS-endorsed course certificates. Our Legal Secretary, Paralegal, and Employment Law courses have received the prestigious endorsement from the Quality Licence Scheme, ensuring their quality and industry relevance. And the best part? You'll receive hardcopy certificates for each of these endorsed courses, proudly showcasing your dedication to professional development. Key Features of the Legal Secretary, Paralegal, Legal Advisor & English Law Bundle: * 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Legal Secretary, Paralegal, Legal Advisor & English Law bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. * QLS Course 01: Legal Secretary & Legal Advisor * QLS Course 02: Paralegal * QLS Course 03: English Law Systems * 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. * Course 01: GDPR & Document Control * Course 02: Certificate in Compliance * Course 03: Business Law * Course 04: Fraud Management & Anti Money Laundering Awareness * Course 05: Contracts Law UK * In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. * Course 01: Professional CV Writing * Course 02: Job Search Skills * Course 03: Self-Esteem & Confidence Building * Course 04: Professional Diploma in Stress Management * Course 05: Complete Communication Skills Master Class * Convenient Online Learning: Our Legal Secretary, Paralegal, Legal Advisor & English Law courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Don't miss this golden opportunity to expand your legal expertise and advance your career. Enroll in the Legal Secretary, Paralegal, Legal Advisor & English Law bundle today and unlock a world of possibilities! Learning Outcomes: * Gain a comprehensive understanding of legal secretary duties, paralegal responsibilities, and employment law concepts. * Develop excellent written and verbal communication skills for effective interaction within the legal profession. * Acquire the knowledge to handle legal documents, contracts, and case management efficiently. * Master the essential legal research techniques to support attorneys and legal teams effectively. * Understand the intricacies of business law, commercial law, and contract law in the UK. * Enhance your professional writing skills to produce persuasive legal documents and correspondence. * Gain a solid foundation in employment law, including employment contracts, discrimination, and workplace regulations. Immerse yourself in the world of legal expertise with our Legal Secretary, Paralegal, Legal Advisor & English Law bundle. This comprehensive collection of courses provides a deep understanding of the roles and responsibilities of a legal secretary and paralegal, along with a comprehensive exploration of employment law. Designed to be engaging and informative, this bundle is perfect for individuals seeking to establish a solid foundation in the legal field or enhance their existing knowledge. CPD 260 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? * Aspiring legal secretaries looking to kickstart their careers * Paralegals seeking to expand their skill set * Individuals interested in gaining knowledge of employment law * Professionals looking to transition into the legal field REQUIREMENTS There is no formal requirements for Legal Secretary, Paralegal, Legal Advisor & English Law Bundle CAREER PATH * Legal Secretary: £20,000 - £30,000 per annum * Paralegal: £25,000 - £40,000 per annum * Employment Law Specialist: £40,000 - £60,000 per annum * Legal Assistant: £18,000 - £25,000 per annum * Compliance Officer: £30,000 - £45,000 per annum * Contract Administrator: £22,000 - £35,000 per annum CERTIFICATES DIGITAL CERTIFICATE Digital certificate - Included HARD COPY CERTIFICATE Hard copy certificate - Included

Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access

Level 7 Diploma (FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificate| 150 CPD Points| CPD & CiQ Accredited

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Diploma will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Diploma will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: * Understand the fundamentals of the National Health Service. * Understand the roles and responsibilities of a medical secretary. * Know how to organise schedules and manage appointment systems. * Gain a clear understanding of the Law, Ethics and Medicine. * Gain a thorough understanding of the effective filing system in medical offices. * Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. * Become skilled at controlling and ordering stocks and supplies. * Gain in-depth knowledge of Medical Terminology and Clinical Aspects. * Know the importance of health and safety in the healthcare sector. * Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials. * This Course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary Diploma Bundle Course 1. Course 01: Medical Secretary Diploma 2. Course 02: Dealing With Difficult People 3. Course 03: Communication Skills Course 4. Course 04: Level 4 Time Management Course 5. Course 05: Level 5 Negotiation Skills Course 6. Course 06: Level 5 Report Writing Course 7. Course 07: Level 5 Proofreading & Copy Editing 8. Course 08: Level 2 Customer Service 9. Course 09: Mental Health Support Worker 10. Course 10: Workplace Stress Management 11. Course 11: Anger Management ***Others Included of Medical Secretary Diploma Bundle Course * Free 11 PDF Certificate * Access to Content - Lifetime * Exam Fee - Totally Free * Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary Diploma: Module 1: The National Health Service * History * Structure of the NHS * The NHS Plan * Resource Allocation * Delivering Care * Mental Health Services * Public Health * The NHS, the Regions and Devolution Module 2: Patient (Customer) Care * The Medical Receptionist * Putting Patient First * Complaints Within the Health Service * The Complaints Procedure * Patient and Public Involvement * Patient's Rights * Access to Health Care * Total Quality in Medical Practice * Customer Care: Involving Patients and the Public Module 3: Communication * Report Writing * Electronic Mail & Mobile Phones: Text Messages * Telephone Skills * People Skills - Face to Face * Meeting * Performance Review & Counselling * The Practice Leaflet & Hospital Information Leaflets * Networking Module 4: Law, Ethics and Medicine * Medical Ethics and Etiquette * Doctor's Duties * Patient's Right * The Regulatory Bodies and Their Role * Legal Aspects * Certification * Health and Safety at Work Module 5: Health & Safety in a Clinical Environment * First Aid at Work * Hazardous Substances * The NHS National Patient Safety Agency (NPSA) * Hepatitis & AIDS * Fire Precautions * Clinical Risk Management * Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice * Record Keeping and General Administration * Information Technology Module 7: The Hospital Service * The Patient's Route Through the Hospital * Outpatient Appointments * Admissions from the Waiting List * Accident and Emergency Admissions * Home From Hospital Support * Day Cases and Ward Attendees * Hospital Team * Clinical Audit * Star Ratings * What is a Medical Record? * Cases Notes * Master Index * Filing Room or Records Library * Medical Records Procedure for Departments * Retention of Records * Destruction of Medical Records * The Role of the Secretary in the Hospital Module 8: Private Medicine * Private Clinic or Hospital * The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises * Contracting * Finance * Practice Income * Scotland * Wales * Northern Ireland Module 10: Using Information Technology * Computers in General Practice * Electronic Medicine * Computers in Hospitals * Maintaining Security Module 11: Medical Terminology and Clinical Aspects * Pathology and X-ray Examinations * Prescribing and Drugs * Nurse Prescribing * New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary * Audit * Health Economics and Cost-effective Medicine * Private Finance Initiative * Clinical Governance * National Institute for Clinical Excellence (NICE) * National Clinical Assessment Service (NCAS) * National Service Framework (NSF) * Patient Surveys Module 13: Complementary Medicine * Acupuncture * Alexander Technique * Aromatherapy * Chiropractic * Homoeopathy * Hydrotherapy * Hypnotherapy * Osteopathy * Reflexology ------------------- ***Communication Skills Course*** * Module 01: Introduction to Communication * Module 02: The Communication Skills * Module 03: Different Types of Communication * Module 04: Different Methods of Communication * Module 05: Styles of Communication * Module 06: Barriers to Communication * Module 07: Assessing Communication Competence: Relevant Criteria * Module 08: Seven Actions for Effective Communication * Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** * Module 1: Basics of Time Management * Module 2: Prioritise Your Time * Module 3: Organise Your Time * Module 4: Using Your Time Efficiently * Module 5: Time Management in the Workplace * Module 6: Time Management For Students * Module 7: Time Management Software * Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** * Module 01: An Overview of Proofreading * Module 02: Use of the Style Guide * Module 03: Spelling and Grammar * Module 04: Paper-based Proofreading * Module 05: On the Screen Proofreading * Module 06: Basics of Copy Editing * Module 07: Copy Editing - the Use of Language * Module 08: Copy Editing - Checking Accuracy and Facts * Module 09: Copy Editing - Legal Checks * Module 10: Career Development ------------------- ***Dealing With Difficult People*** * Module 01: Difficult People and Their Difficult Behaviour * Module 02: Communicating With Difficult People * Module 03: Standing Up to Difficult People * Module 04: A Quick Guide to the Seven Classically Difficult Types * Module 05: Dealing with Bosses Who Drive You Barmy * Module 06: Colleagues to Throttle * Module 07: Dealing With Impossible People * Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** * Module 01: An Overview of Negotiation * Module 02: How to Prepare For Negotiations * Module 03: The Process of Negotiation * Module 04: Ways of Developing Persuasion & Influencing Skills * Module 05: Ways of Developing Communication Skills * Module 06: How to Develop Active Listening Skills * Module 07: Comprehending Body Language * Module 08: Assertiveness and Self Confidence * Module 09: Managing Anger * Module 10: Managing Stress * Module 11: Negotiation Tactics to Closing a Better Deal * Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** * Module 01: Introduction to Report Writing * Module 02: The Basics of Business Report Writing * Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning * Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information * Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report * Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing * Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report * Module 08: Developing Research Skills * Module 09: Developing Creativity & Innovation * Module 10: Develop Critical Thinking Skills * Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** * Module 1: Introduction to Customer Service * Module 2: Understanding the Organisation * Module 3: Prepare to Deliver Excellent Customer Service * Module 4: Communication in the Customer Service Role * Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Anger Management*** ------------------- Assessment Method After completing each module of the Medical Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary Diploma, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. WHO IS THIS COURSE FOR? Medical Secretary Diploma is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. REQUIREMENTS Students who intend to enrol in this course must meet the following requirements: * Good command of the English language * Must be vivacious and self-driven * Basic computer knowledge * A minimum of 16 years of age is required CAREER PATH After completing this Medical Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - * Medical Receptionist * Medical Secretary * Healthcare Administrator * GP Receptionist * Patient Coordinator CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included