Name: Mental Health Care - MCA & DOLS
Price: 10.99 GBP
Availability: InStock

Our Time Management course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. Thecourse is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress.If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, this course will provide you with the necessary knowledge and skills to take your professionalism to the next level.Enrol in our Time Management course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. This can help you equip yourself with the skills you will need to land your dream job.Learning OutcomesAfter completing the course, you will be able to:<ul><li>Increase workplace productivity by implementing key time management techniques.</li><li>Prioritise workload and plan your time effectively.</li><li>Respect other people's time and keep your team and boss focus.</li><li>Manage meetings more effectively and complete important tasks on time.</li><li>Improve work performance by setting smart daily goals and planning each working day.</li><li>Live a value centred life.</li></ul>Why Choose Management : Time Management Course from Us<ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Management : Time Management Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Management : Time Management course.</li></ul>Other courses are included with Management : Time Management Bundle Course<ul><li>Course 01:Management : Time Management</li><li>Course 02: Level 2 Award in Job Search and Interview Skills</li><li>Course 03: Workplace Stress Management</li></ul>***Others Included<ul><li>Free 3 PDF Certificate</li><li>Access to Content - Lifetime </li><li>Exam Fee - Totally Free</li><li>Free Retake Exam</li></ul>[ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculumModule 1: Basics of Time Management<ul><li>What is Time Management?</li><li>Importance of Time Management</li><li>What are Time Management Skills?</li><li>How to Improve Time Management Skills?</li><li>Implications of Poor Time Management</li></ul>Module 2: Prioritize Your Time<ul><li>Managing Time &amp; Goals</li><li>Prioritizing</li><li>Making Lists</li><li>Managing Your Lists &amp; Priorities</li><li>Getting It Done</li></ul>Module 3: Organize Your Time<ul><li>Scheduling</li><li>Project Schedules</li></ul>Module 4: Using Your Time Efficiently<ul><li>Managing Distractions</li><li>Maintaining A Healthy Rhythm</li></ul>Module 5: Time Management in the Workplace<ul><li>Respecting Other People's Time</li><li>Keeping Your Team Focused</li><li>Keeping Your Boss Focused</li><li>Committing to Personal Change</li></ul>Module 6: Time Management for Students<ul><li>Principles of Time Management for Students</li></ul>Module 7: Time Management Software<ul><li>The Future is Here</li><li>Project Management Software</li><li>Information Capture, Sharing, and Development Software</li><li>Collaboration Software</li><li>Personal Organization Software and To-Do List Managers</li></ul>Module 8: Create a Value-Based Time Management Plan<ul><li>Does the Way You Spend Your Time Truly Reflect Your Values?</li><li>Are You Mistaken About Your Priorities?</li><li>Why Aren't You Spending Time on the Important Stuff?</li><li>Live a Value-Centered Life</li></ul>--------------***Level 2 Award in Job Search and Interview Skills***<ul><li>Module 01: Preparing to Achieve Own Job Goals</li><li>Module 02: Promoting Yourself and Preparing for a Job Interview</li></ul>--------------***Workplace Stress Management***<ul><li>Module 01: Workplace Stress</li><li>Module 02: Rational and Irrational Beliefs</li><li>Module 03: The ABC Framework of REBT</li><li>Module 04: Cognitive Therapy (CT)</li><li>Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace</li><li>Module 06: Conclusion</li><li>Module 07: Identifying and Challenging Distorted Negative Thoughts</li></ul>--------------Assessment MethodAfter completing each module of the course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.CertificationAfter completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 <ul><li>Office Managers</li><li>Teaching Professionals</li><li>Personal Assistants &amp; Secretaries</li><li>HR Professionals</li><li>Administrative Assistants</li></ul>
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no specific requirements for this Management : Time Management course because it does not require any advanced knowledge or skills.Students who intend to enrol in this course must meet the following requirements:<ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 

 </div>

Training Tale

Office Skills & Productivity

Stress Management

Time Management

Office Management

Team Management

Management Skills

Advanced Time Management

General Admission

ESL Teaching Diploma&nbsp;Managing diverse classrooms, especially with students of varying language proficiency levels, can be overwhelming and stressful for teachers needing more essential classroom management skills. If you want to get a solid grasp of ESL, our ESL Teaching Diploma course can help you immensely. After completing the course, you might find more job opportunities, including positions at respected language schools.&nbsp;This ESL Teaching Diploma course starts by giving you a clear understanding of ESL teaching basics and the innovative approach of Whole Brain Teaching. In this course, you will explore various teaching methods and discover how to create engaging games and lesson plans that foster Total Physical Response (TPR) environments. You will become familiar with action-packed games like Back to Board, Hit the Cards, and Run Around the Chairs to engage the students physically in the classroom.&nbsp;You will also gain mastery over the art of structuring effective lesson plans that cater to different learning styles, like visual, aural, verbal, physical, and logical, to ensure your lessons reach every student. Furthermore, in this ESL Teaching Diploma course, you will learn invaluable ESL classroom management strategies, including the pillars of respect, consistency, and seating arrangements. As you move forward, you will gain in-depth knowledge about establishing rules, implementing rewarding systems, and maintaining order.Every classroom has students who create trouble for the teachers. Therefore, this ESL Teaching Diploma course will teach you the necessary skills to deal with problematic students through appropriate measures such as redirection, parental communication, and effective follow-up procedures. You will become familiar with the ESL- Teaching phonics, basic sounds &amp; games and ESL- Teaching phonics, Lesson plans, and CVC words at the end of the course.&nbsp;Join us on this educational adventure, and let&rsquo;s shape the future of ESL education together!&nbsp;ESL Teaching Diploma Course Curriculum&nbsp; <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction</li><li fr-original-style="" style="box-sizing: border-box;">ESL teaching: The basics</li><li fr-original-style="" style="box-sizing: border-box;">ESL teaching: Review of the methods, games and lesson plans</li><li fr-original-style="" style="box-sizing: border-box;">ESL teaching : Classroom management</li><li fr-original-style="" style="box-sizing: border-box;">ESL- Teaching phonics, basic sounds and games</li><li fr-original-style="" style="box-sizing: border-box;">Final thoughts- An overview of travelling and teaching in Asia</li><li fr-original-style="" style="box-sizing: border-box;">Resources</li></ul>Why Choose Teachers TrainingSome of our website features are:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">This is a dedicated website for teaching</li><li fr-original-style="" style="box-sizing: border-box;">24/7 tutor support</li><li fr-original-style="" style="box-sizing: border-box;">Interactive Content</li><li fr-original-style="" style="box-sizing: border-box;">Affordable price</li><li fr-original-style="" style="box-sizing: border-box;">Courses accredited by the UK&#39;s top awarding bodies</li><li fr-original-style="" style="box-sizing: border-box;">100% online</li><li fr-original-style="" style="box-sizing: border-box;">Flexible deadline</li></ul>Entry RequirementsNo formal entry requirements. You need to have:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Passion for learning</li><li fr-original-style="" style="box-sizing: border-box;">A good understanding of the English language</li><li fr-original-style="" style="box-sizing: border-box;">Be motivated and hard-working</li><li fr-original-style="" style="box-sizing: border-box;">Over the age of 16.</li></ul>CertificationSuccessfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You can get your digital certificate (PDF) for &pound;4.99 only</li><li fr-original-style="" style="box-sizing: border-box;">Hard copy certificates are also available, and you can get one for only &pound;10.99</li><li fr-original-style="" style="box-sizing: border-box;">You can get both PDF and Hard copy certificates for just &pound;12.99!</li></ul>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.

The Teachers Training

English Language Teaching

English as a Second Language

Acquire expertise in ESL teaching with our specialized ESL Teaching Diploma. Gain essential skills and strategies to effectively teach English as a Second Language, cater to diverse learners, and create engaging lessons. Enrol now to embark on a rewarding career empowering students to communicate confidently in English.

ESL Teaching Diploma

Nurses have served their communities in every way, from promoting a healthy lifestyle to providing patient care. Nurses are the heart of healthcare. According to the most recent data, there are 39,652 nursing vacancies. By now, you have understood why you should pursue this career.Nursing is an art and a science. One must learn to deliver care artfully with compassion, caring, and respect for each patient's dignity and personhood. As a science, nursing is based on the body of knowledge that is continually changing with new discoveries and innovations. When nurses integrate the science and art of nursing into their work, the quality of care they provide to their patients is at a level of excellence that benefits patients and their families.This course is divided into 11 well-crafted modules covering the fundamentals you need to know. So, enrol in this Practice Nurse and Emergency Care course without further ado.Learning OutcomeBy the end of this course, you will:<ul><li>Discover what it's like to work in various healthcare settings.</li><li>Understand the legal, professional, and ethical elements of health care.</li><li>Learn essential nursing skills such as communication, health and safety, hygiene, infection control, drug administration, adult care, oxygenation, and more.</li><li>Understand phlebotomy and venipuncture techniques.</li><li>Understand the management duties of a practice nurse</li></ul>Meet the AccreditationCPD Quality Standards (CPD QS) accreditation assure the Practice Nurse and Emergency Care course training and learning activities are relevant, reliable, and upto date.Expert SupportDedicated tutor support and 24/7 customer support are available to all students with this premium quality course.Key Benefits<ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul>Disclaimer: Our comprehensive course will enhance your theoretical knowledge to help you explore your opportunities in relevant sectors. But please note that this course is not a professional qualification and will not allow you to work professionally.You can complete this Practice Nurse and Emergency Care course at your speed. As a result, you may study this course whenever and anywhere you choose using any smart device.Nursing practice is a rapidly expanding area in the healthcare business, with nurses working as members of multidisciplinary healthcare teams in several settings. A practice nurse's duties span from administration to medical care. This Practice Nurse course will walk you through the healthcare system and give you the knowledge you need to succeed.This unique Practice Nurse course will provide a comprehensive introduction to practice nursing. It will teach you about the tasks and responsibilities of a practising nurse. It will teach you how to gather medical information, administer first aid, and carry out other nursing activities. You will also comprehend the significance and role of nursing in many social contexts.Course Curriculum:<ul><li>Module 01: Fundamentals of Practice Nursing</li><li>Module 02: National Health Services</li><li>Module 03: Work in Socially Diverse Environment</li><li>Module 04: Health and Wellness</li><li>Module 05: General Healthcare for Nurses</li><li>Module 06: Nursing Physical Problems - Part 1</li><li>Module 07: Nursing Physical Problems - Part 2</li><li>Module 08: Nursing Physical Problems - Part 3</li><li>Module 09: Emergency First Aids and Wounds</li><li>Module 10: Medical Information Collection</li><li>Module 11: Health and Safety in Clinical Environment</li><li>Module 12: Security Concerns for Nurses</li><li>Module 13: Management Related Duties of Nurses</li><li>Module 14: Regulatory Organisations in the United Kingdom</li><li>Module 15: Healthcare Laws and Regulations</li></ul>Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.Exam &amp; Retakes:It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.CertificationUpon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).<h2>
 
 <div>CPD</div>
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 <div id="cpd">
 <div>
 <div>
 <div>
 10 CPD hours / points
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 <div>
 Accredited by CPD Quality Standards
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 </div>
 </div><h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 The course is for anyone who:<ul><li>Wants to work within the healthcare sector (usually at the assistant practitioner level)</li><li>Is looking to work as a nursing assistant. This could be in the NHS or any other private sector.</li><li>Wants to learn more about phlebotomy and venipuncture</li><li>Wants to pursue a career in practice nursing</li></ul>
 </div><h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 This Practice Nurse and Emergency Care course is open to all, with no formal entry requirements.
 </div><h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 Practice nurses assist doctors in providing medical care by assessing, screening, treating, and educating patients. A Practice Nurse in the UK earns around £27,055 to £47,672 annually. This is a very blooming career field; you can earn more with further experience.<ul><li>Healthcare Assistant</li><li>Nurse</li><li>Associate nurse</li><li>Care worker</li><li>Emergency support</li><li>Practice nursing</li></ul>
 </div>

One Education

Practice Nurse and Emergency Care Course

Discover the power of conflict resolution with our comprehensive online course!Are you tired of constantly feeling frustrated and stressed in conflicts with others? Whether it be in your personal or professional life, conflicts are an inevitable part of human interaction. But what if you could learn the skills to effectively resolve conflicts and maintain positive relationships?Our Mediation and Conflict Resolution Training online course offers a practical and easy-to-follow program that will teach you the essential skills to manage and resolve conflicts in a healthy and productive manner.Learning Outcomes <ul><li>Discover how to recognise signs of serious conflict and mitigate its sources</li><li>Understand how to deal with negative emotions and strong opinions</li><li>Know how to see the 'bigger picture' and work towards the right goal</li><li>Learn how to stop conflict at the earliest point and respect people's rights</li><li>Explore ways to mediate disruptions and help participants to feel optimistic</li><li>Gain ways to ensure that conflict resolutions are permanent and stable</li></ul>Key Features <ul><li>Accredited by CPD</li><li>Top-notch video lessons</li><li>Instant e-certificate</li><li>Entirely online, interactive Conflict Resolution Training course with audio voiceover</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul>So, enrol now in this Mediation and Conflict Resolution Training course and make your every penny worth it!This course is designed for individuals of all levels, from those new to conflict resolution to experienced professionals looking to improve their skills. Our experienced trainers use a combination of interactive modules, case studies, and practical exercises to ensure that you gain a deep understanding of the principles and techniques of conflict resolution.Take control of your conflicts today and register for our Conflict Resolution Training online course. Invest in yourself and reap the benefits of improved relationships and reduced stress in your life.Enroll now and start resolving conflicts with confidence!All through this self-paced Conflict Resolution training, you will get engaging learning materials with engaging video lessons and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.Curriculum <ul><li>Module 01: Understanding Conflict and How it Begins</li><li>Module 02: Dealing with Emotions and Decisions During Conflict</li><li>Module 03: Standing Back and Reaching Better Outcomes</li><li>Module 04: Effective Conflict Resolution Methods</li><li>Module 05: What to Look for in Mediation</li><li>Module 06: Aftermath of a Conflict</li></ul>AccreditationThis Conflict Resolution Training course is fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.CertificationOnce you successfully complete your Conflict Resolution Training course, you will immediately be sent digital certificates for the Conflict Resolution Training course.<h2>
 
 <div>CPD</div>
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 <div>
 <div>
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 20 CPD hours / points
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 Accredited by CPD Quality Standards
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 <div>Who is this course for?</div>
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 <div id="who_is_this_course_for">
 Conflict Resolution Training online courses are suitable for a wide range of individuals who want to improve their ability to manage and resolve conflicts effectively. This can include:<ol><li>Professionals: Employees in any industry can benefit from conflict resolution training to handle workplace disputes and improve their communication skills.</li><li>Team Leaders and Managers: Leaders and managers who want to develop their conflict resolution skills and foster a positive work environment can also benefit from this training.</li><li>Couples and Families: Individuals in personal relationships can use conflict resolution training to improve communication and resolve conflicts within their relationships.</li><li>Mediators and Facilitators: Mediators and facilitators can use conflict resolution training to enhance their skills and improve their ability to resolve conflicts in a professional setting.</li><li>Students: Students can also benefit from conflict resolution training to improve their communication skills and prepare for future workplace situations.</li></ol>Ultimately, conflict resolution training is useful for anyone who wants to develop their conflict management skills and improve their ability to resolve conflicts in a positive and productive manner.
 </div><h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no formal requirements for this Conflict Resolution Training course to be enrolled.
 </div><h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 Career paths in the UK after completing an online conflict resolution training course include:<ol><li>Mediator</li><li>Conflict Coach</li><li>Human Resources Specialist</li><li>Organizational Consultant</li><li>Dispute Resolution Professional</li><li>Community Relations Manager</li><li>Negotiator</li><li>Diversity, Equity, and Inclusion (DEI) Specialist.</li></ol>
 </div><h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Reed Courses Certificate of Completion</h4>
 
 Digital certificate -
 Included
 
 <div> Will be downloadable when all lectures have been completed. </div>

 </div>

Training Express

Mediation and Conflict Resolution Training Course

<h2 fr-original-style="" style="box-sizing: border-box;">Dementia Awareness Training - Online Course</h2>
This online dementia awareness training course explains what dementia is. It identifies several types of dementia and looks at the many different kinds of help that are needed by people with dementia.
Our dementia awareness course explains how people living with dementia can maintain a good quality of life. It covers tools that can help a person with memory problems and day-to-day tasks. It also outlines the importance of exercise, the need for social interaction and discusses the need for independence.
<h3 fr-original-style="" style="box-sizing: border-box;">What is dementia?</h3>
Dementia is not a disease. It is a set of symptoms caused by a range of diseases, such as Alzheimer&#39;s disease and vascular dementia. These symptoms include memory loss, confusion, mood swings and hallucinations. Dementia is a common cause of death for both men and women. It is more common in older people but can also affect someone as young as 30 or 40.
This loss of cognitive functioning will affect 1 in 3 people within their lifetime, according to Alzheimer&#39;s Association. Dementia can have severe physical, psychological, social and economic impacts, not only on people living with it, but also on carers and family members.
In our dementia awareness e-learning course, you&#39;ll gain an understanding of what dementia is, all the different types of dementia and a lot more. You can also view what the course covers in the course topics listed below.<h3 fr-original-style="" style="box-sizing: border-box;">What are the learning outcomes for the Dementia Awareness course?</h3>
After completing the course you will be able to:
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Define dementia and outline the prevalence of dementia in the UK.</li>
<li fr-original-style="" style="box-sizing: border-box;">Describe 4 types of dementia and other conditions that cause the same symptoms.</li>
<li fr-original-style="" style="box-sizing: border-box;">Outline common approaches to medication for dementia.</li>
<li fr-original-style="" style="box-sizing: border-box;">Describe non-drug therapies for dementia.</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain the physical care needs of a person with dementia.</li>
<li fr-original-style="" style="box-sizing: border-box;">Outline non-physical care needs.</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify sources of support for people with dementia and their carers.</li>
<li fr-original-style="" style="box-sizing: border-box;">Describe the main laws that apply to dementia care.</li>
</ul><section fr-original-style="" style="box-sizing: border-box;">
 <h3 fr-original-style="" style="box-sizing: border-box;">What is Dementia?</h3>
The first topic explains why you need to be aware of dementia issues. It also identifies how many people in the UK have dementia. Finally, it describes symptoms that are common to most types of dementia.
<h3 fr-original-style="" style="box-sizing: border-box;">Alzheimer&#39;s Disease</h3>
The second topic is about Alzheimer&#39;s disease. It covers the prevalence, causes, symptoms and progression of the disease.
<h3 fr-original-style="" style="box-sizing: border-box;">Vascular Dementia</h3>
The third topic is about vascular dementia. It describes three types of this form of dementia.
<h3 fr-original-style="" style="box-sizing: border-box;">Frontotemporal Dementia</h3>
Topic 4 covers frontotemporal dementia. It also outlines the prevalence, causes and symptoms of this disease.
<h3 fr-original-style="" style="box-sizing: border-box;">Dementia with Lewy Bodies</h3>
Topic 5 describes Dementia with Lewy Bodies. The topic identifies the cause of the disease and outlines how it relates to Alzheimer&#39;s disease and Parkinson&#39;s disease. Finally, it also explains the symptoms of Dementia with Lewy Bodies.
<h3 fr-original-style="" style="box-sizing: border-box;">Other Conditions Related To Dementia</h3>
Topic 6 outlines other diseases that cause dementia symptoms. This includes conditions that can look like dementia but are treatable. Finally, the topic explains why it is important to recognise the early signs of dementia.
<h3 fr-original-style="" style="box-sizing: border-box;">Dementia Medication</h3>
Topic 7 describes two types of medicine that are often used to treat Alzheimer&#39;s disease. It also covers medicines used to treat other types of dementia.
<h3 fr-original-style="" style="box-sizing: border-box;">Other Dementia Support and Treatment</h3>
Topic 8 outlines the differences between the medical model and the social model of disability and describes person-centred care. You will learn about tools that can help a person with memory problems and how to help someone with day-to-day tasks. The topic also discusses language difficulties and challenging behaviour of dementia sufferers. Finally, the topic outlines non-drug treatments.
<h3 fr-original-style="" style="box-sizing: border-box;">Physical Care Needs for Dementia</h3>
Topic 9 describes how you can help people with physical care needs.
<h3 fr-original-style="" style="box-sizing: border-box;">Social and Emotional Needs for Dementia</h3>
Topic 10 explains the importance of exercise and meaningful activity. You will learn about the need for social interaction, and why sex and intimacy may still be important for people with dementia. The topic also discusses people&#39;s need for independence, privacy, respect and freedom from fear.
<h3 fr-original-style="" style="box-sizing: border-box;">The Law and Dementia</h3>
The final topic identifies the articles in the Human Rights Act that are relevant to dementia care. It explains data protection rules that applys in dementia care. Finally it identifies other relevant UK laws.


 </section>

i2Comply

Dementia Awareness Training - Online Course

English for Healthcare Course English for Healthcare is a specialised course designed to equip healthcare professionals with the language skills necessary to communicate effectively in English within various medical contexts. If you want to build a solid foundation in healthcare-related English, this course is for you.The English for Healthcare course begins with an in-depth exploration of human body vocabulary, supplemented with detailed visual aids to facilitate comprehension. Plus, you will gain an in-depth understanding of doctor&#39;s equipment, ranging from otoscope specula to sphygmomanometers, fostering familiarity with essential medical tools. Besides, this English for Healthcare course will uplift your knowledge about laboratory tests, including hemograms, urinalyses, and blood chemistry tests. These will be dissected, equipping learners with the language required to navigate diagnostic processes effectively. Most of the course is dedicated to decoding acronyms and abbreviations commonly used in healthcare contexts. From 5 FU, ABPA, ACE, and ACL to AFP, you will gain proficiency in understanding and utilising these abbreviations accurately.The English for Healthcare course also focuses on medical terminology related to various body systems&mdash;immunity, respiratory, central nervous, cardiovascular, and musculoskeletal. Furthermore, this course will teach you about professional communication and behaviour, including tactfulness, diplomacy, courtesy, respect, and patient empathy. At the end of the English for Healthcare course, you will learn the importance of genuineness and the art of remaining silent when necessary during patient interactions.&nbsp;Ready to Speak the Language of Care? Enrol in our English for Healthcare course today!English for Healthcare Course Curriculum&nbsp; <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Part-1: Basic Vocabulary</li><li fr-original-style="" style="box-sizing: border-box;">Part 2- Medical Terminology</li><li fr-original-style="" style="box-sizing: border-box;">Part 3- Medical Communication Skills and Strategies</li></ul>Why Choose Teachers TrainingSome of our website features are:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">This is a dedicated website for teaching</li><li fr-original-style="" style="box-sizing: border-box;">24/7 tutor support</li><li fr-original-style="" style="box-sizing: border-box;">Interactive Content</li><li fr-original-style="" style="box-sizing: border-box;">Affordable price</li><li fr-original-style="" style="box-sizing: border-box;">Courses accredited by the UK&#39;s top awarding bodies</li><li fr-original-style="" style="box-sizing: border-box;">100% online</li><li fr-original-style="" style="box-sizing: border-box;">Flexible deadline</li></ul>Entry RequirementsNo formal entry requirements. You need to have:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Passion for learning</li><li fr-original-style="" style="box-sizing: border-box;">A good understanding of the English language</li><li fr-original-style="" style="box-sizing: border-box;">Be motivated and hard-working</li><li fr-original-style="" style="box-sizing: border-box;">Over the age of 16.</li></ul>AssessmentThe assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.&nbsp;After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate.CertificationCPD Certification from The Teachers TrainingSuccessfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You can get your digital certificate (PDF) for &pound;4.99 only</li><li fr-original-style="" style="box-sizing: border-box;">Hard copy certificates are also available, and you can get one for only &pound;10.99</li><li fr-original-style="" style="box-sizing: border-box;">You can get both PDF and Hard copy certificates for just &pound;12.99!</li></ul>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.

Communicate effectively with patients and colleagues in healthcare settings. Our English for Healthcare course equips you with the essential vocabulary, communication skills, and cultural sensitivity required for success in the medical field. Improve your confidence, patient care, and career prospects. Enroll today!

English for Healthcare

Montessori Education for Early Childhood Do you want to provide Montessori education for your children? Are you an aspiring Montessori teacher? If you match any of the criteria, our Montessori Education for Early Childhood is perfect for you. With over 700 Montessori schools in the UK alone and a growing demand for child-centred approaches, explore how this holistic educational philosophy fosters independence, creativity, and a lifelong love for learning.At the beginning of the course, you will grasp the foundational principles of Montessori education, including the significance of prepared environments, the innate desire for natural learning, and the role of concrete experiences in early childhood development. Plus, you will gain the ability to observe children&#39;s behaviours and needs effectively, fostering an environment of respect and responsiveness to individual developmental stages and critical periods. You will also gain proficiency in implementing a diverse range of Montessori activities designed to enhance hand-eye coordination, language skills, daily life competencies, and artistic expression in young children.&nbsp;In this Montessori Education for Early Childhood course, you will unlock the secrets of designing Montessori-inspired homes, transforming every corner into a sanctuary for learning and growth. From the hallway to the outdoor spaces, imbue your environment with intentionality and reverence for childhood. Moreover, in this course, you will be introduced to practical strategies and techniques, and learners will develop the ability to teach children about emotions effectively, integrating praise, labelling, and positive reinforcement during pivotal routines like sleep, mealtimes, and toilet training. Furthermore, you will gain mastery of foundational mathematical concepts in early childhood education, including number sense, geometric shapes, measurement, problem-solving, and classification skills.Enrol now and become a beacon of light in the lives of young learners!Montessori Education for Early Childhood <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Lesson 01: Introduction &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Lesson 02: Basic Principles &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Lesson 03: Montessori Mobiles &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Lesson 04: Montessori Activities &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Lesson 05: Designing Montessori Home &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Lesson 06: Setting Rules in the Montessori Approach &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Lesson 07: Teaching Children About Emotions &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Lesson 08: Mathematics Montessori &nbsp; &nbsp; &nbsp; &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Lesson 09: Montessori Screen</li></ul>Why Choose Teachers TrainingSome of our website features are:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">This is a dedicated website for teaching</li><li fr-original-style="" style="box-sizing: border-box;">24/7 tutor support</li><li fr-original-style="" style="box-sizing: border-box;">Interactive Content</li><li fr-original-style="" style="box-sizing: border-box;">Affordable price</li><li fr-original-style="" style="box-sizing: border-box;">Courses accredited by the UK&#39;s top awarding bodies</li><li fr-original-style="" style="box-sizing: border-box;">100% online</li><li fr-original-style="" style="box-sizing: border-box;">Flexible deadline</li></ul>Entry RequirementsNo formal entry requirements. You need to have:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Passion for learning</li><li fr-original-style="" style="box-sizing: border-box;">A good understanding of the English language</li><li fr-original-style="" style="box-sizing: border-box;">Be motivated and hard-working</li><li fr-original-style="" style="box-sizing: border-box;">Over the age of 16.</li></ul>CertificationCPD Certification from The Teachers TrainingSuccessfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You can get your digital certificate (PDF) for &pound;4.99 only</li><li fr-original-style="" style="box-sizing: border-box;">Hard copy certificates are also available, and you can get one for only &pound;10.99</li><li fr-original-style="" style="box-sizing: border-box;">You can get both PDF and Hard copy certificates for just &pound;12.99!</li></ul>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.

Discover the Montessori method for nurturing your child's natural curiosity and love of learning. Explore the benefits of this unique approach, including self-directed learning, social collaboration, and holistic development in a prepared and supportive environment. Learn how Montessori education can empower your child to thrive in early childhood and beyond.

Montessori Education for Early Childhood

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);">This course at a glance</h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Grasp the nuances of your role in the care sector.</li><li fr-original-style="" style="box-sizing: border-box;">Focus on personal development for improved care delivery.</li><li fr-original-style="" style="box-sizing: border-box;">Uphold the duty of care and maintain equality and diversity.</li><li fr-original-style="" style="box-sizing: border-box;">Deliver person-centred care with effective communication.</li><li fr-original-style="" style="box-sizing: border-box;">Ensure privacy, dignity, and optimal health for individuals.</li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);">The Care Certificate Training course is an invaluable resource for healthcare professionals, providing comprehensive training across a wide spectrum of care standards. This course equips you with the knowledge and skills necessary to deliver high-quality care in line with current best practices.Begin with &ldquo;Standard 1: Understand Your Role,&rdquo; establishing a clear picture of your responsibilities and the impact of your work. &ldquo;Standard 2: Your Personal Development&rdquo; then empowers you to grow within your role, enhancing the quality of care you provide.&ldquo;Standard 3: Duty of Care&rdquo; and &ldquo;Standard 4: Equality and Diversity&rdquo; cover the ethical and legal aspects of care, ensuring you understand the importance of treating everyone with respect and dignity. &ldquo;Standard 5: Work in a Person-Centred Way&rdquo; shifts the focus to tailoring care to individual needs and preferences.Effective communication, crucial in healthcare, is addressed in &ldquo;Standard 6: Communication.&rdquo; &ldquo;Standard 7: Privacy and Dignity&rdquo; further emphasizes the need to treat all individuals with respect and maintain their confidentiality.&ldquo;Standard 8: Fluids and Nutrition&rdquo; covers the essentials of maintaining proper nutrition and hydration, critical aspects of care. &ldquo;Standard 9: Awareness of Mental Health, Dementia, and Learning Disability&rdquo; provides insights into caring for individuals with specific needs.The course then dives into safeguarding with &ldquo;Standard 10: Safeguarding Adults&rdquo; and &ldquo;Standard 11: Safeguarding Children,&rdquo; equipping you with the knowledge to protect the most vulnerable. &ldquo;Standard 12: Basic Life Support&rdquo; and &ldquo;Standard 13: Health and Safety&rdquo; are pivotal in ensuring you&rsquo;re prepared for emergencies and understand the importance of maintaining a safe environment.This course is tailored for healthcare professionals seeking to uphold the highest standards of care. Join us to refine your skills and commitment to quality care. Enrol now and take a significant step in your professional development.</div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Accredited by</h3>This course is CPDQE&nbsp;accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.Course Curriculum<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Understanding Your Role in Health and Social Care &ndash; Part 1&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">The Importance of Working in Agreed Ways of Working in the Care Sector &ndash; Part 2</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Working in Partnership in Health and Social Care &ndash; Part 3&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Personal Development in Healthcare &ndash; Part 1&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Harnessing Feedback and Measuring Performance &ndash; Part 2&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Understanding Duty of Care in Health and Social Care&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Promoting Equality and Respecting Diversity&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Person-Centred Care_ Empowering Individuals in Health and Social Care &ndash; Part 1&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Effective Communication for Addressing Discomfort and Distress &ndash; Part 2&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Effective Communication in Healthcare &ndash; Part 1&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Understanding and Overcoming Communication Barriers_ A Guide for Healthcare Professionals &ndash; Part 2 &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Privacy and Dignity in Care_ Guidelines for Care Workers&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Fluids and Nutrition_ Importance and Support&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Awareness of Mental Health, Dementia, and Learning Disability&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Safeguarding Adults&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Safeguarding Children&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Basic Life Support&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Health and Safety&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Handling Information&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;">Infection Prevention and Control</li></ul>

LearnDrive UK

Health Care Management

Critical Care Medicine

Emergency Care Assistant

Critical Care Scientist

Embark on a journey to excellence in care with our Care Certificate Training course. Master vital care standards, from understanding your role and personal development to safeguarding and infection control. Essential for healthcare professionals committed to quality care.






















Care Certificate Training

Duco Digital Training

Product Management

Product Manager

Thinking about a job as a Digital Product Manager?

The BCS Practitioner Certificate in Digital Product Management  encourages individuals in both technical and non-technical product-related roles to develop the practical behaviours required to succeed in leading a product project or team.

Digital Product Manager - BCS Practitioner Certificate

Immerse yourself in the pivotal realm of mental health care with our 'Mental Health Care - MCA &amp; DOLS' course, a beacon for those committed to the betterment of individuals with mental capacity challenges. Initiate your path with an in-depth understanding of the Mental Capacity Act (MCA), and acquire the competence to conduct assiduous mental capacity assessments. The learning trajectory advances through the practicalities of making decisions for others, entailing not just knowledge but empathy and respect for the individuals you aim to support.
Each module is intricately designed to facilitate your growth as a guardian of mental well-being, exploring advocacy, planning ahead for individuals' care needs, and the intricacies of providing support to those who cannot make decisions for themselves. The coursework lays a strong foundation in confidentiality, record-keeping, and comprehending the public bodies under the MCA Act 2005. Navigating the intersection of legislation, policy, and the Deprivation of Liberty Safeguards (DOLS), you'll become proficient in authorised deprivation and the legal frameworks that support ethical and lawful care, even in unprecedented times such as a pandemic.
Learning Outcomes
<ul>
<li>Decode the intricacies of the Mental Capacity Act and its application in care.</li>
<li>Perform accurate assessments regarding patients' mental capacity.</li>
<li>Navigate the process of making 'best interest' decisions in complex scenarios.</li>
<li>Uphold confidentiality while maintaining meticulous records.</li>
<li>Understand the regulatory frameworks, including DOLS and their application during critical events.</li>
</ul>
<h3>Why choose this Mental Health Care - MCA &amp; DOLS course?</h3>
<ul>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Mental Health Care - MCA &amp; DOLS Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
</ul>
<h3>Who is this Mental Health Care - MCA &amp; DOLS course for?</h3>
<ul>
<li>Individuals keen on specialising in mental health care provision.</li>
<li>Staff within care facilities requiring proficiency in MCA and DOLS.</li>
<li>Legal practitioners focusing on mental health legislation.</li>
<li>Healthcare management professionals overseeing compliance with mental health acts.</li>
<li>Policymakers developing guidelines for care in mental health crises.</li>
</ul>
<h3>Career path</h3>
<ul>
<li>Mental Health Support Worker: £18,000 - £24,000</li>
<li>Care Home Manager: £28,000 - £35,000</li>
<li>Mental Health Advocate: £20,000 - £27,000</li>
<li>Mental Health Nurse: £25,000 - £35,000</li>
<li>Social Services Manager: £30,000 - £45,000</li>
<li>Healthcare Compliance Officer: £25,000 - £40,000</li>
</ul>
<h3>Prerequisites</h3>
This Mental Health Care - MCA &amp; DOLS does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Mental Health Care - MCA &amp; DOLS was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
<h3>Certification</h3>
After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.<div>
				<h3>
	Course Curriculum
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01. The Mental Capacity Act	</td>
				</tr>
								<tr>
					<td></td>
					<td>The Mental Capacity Act</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 02. Assessment of Mental Capacity	</td>
				</tr>
								<tr>
					<td></td>
					<td>Assessment of Mental Capacity</td>
					<td> </td>
					<td> 00:16:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 03. Best Interest Decision Making	</td>
				</tr>
								<tr>
					<td></td>
					<td>Best Interest Decision Making</td>
					<td> </td>
					<td> 00:23:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 04. Advocacy and Advance Planning	</td>
				</tr>
								<tr>
					<td></td>
					<td>Advocacy and Advance Planning</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 05. Providing Care or Treatment to People Who Lack Capacity	</td>
				</tr>
								<tr>
					<td></td>
					<td>Providing Care or Treatment to People Who Lack Capacity</td>
					<td> </td>
					<td> 00:16:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 06. Confidentiality and Record Keeping	</td>
				</tr>
								<tr>
					<td></td>
					<td>Confidentiality and Record Keeping</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 07. Public Bodies and Services Created by MCA Act 2005	</td>
				</tr>
								<tr>
					<td></td>
					<td>Public Bodies and Services Created by MCA Act 2005</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 08. Interface with Legislation, Policy and Procedures	</td>
				</tr>
								<tr>
					<td></td>
					<td>Interface with Legislation, Policy and Procedures</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 09. Deprivation of Liberty Safeguards	</td>
				</tr>
								<tr>
					<td></td>
					<td>Deprivation of Liberty Safeguards</td>
					<td> </td>
					<td> 00:19:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 10. Authorised Deprivation	</td>
				</tr>
								<tr>
					<td></td>
					<td>Authorised Deprivation</td>
					<td> </td>
					<td> 00:22:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 11. Legal Background to DOLS	</td>
				</tr>
								<tr>
					<td></td>
					<td>Legal Background to DOLS</td>
					<td> </td>
					<td> 00:16:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 12. The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic	</td>
				</tr>
								<tr>
					<td></td>
					<td>The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 13. Liberty Protection Safeguards (LPS)	</td>
				</tr>
								<tr>
					<td></td>
					<td>Liberty Protection Safeguards (LPS)</td>
					<td> </td>
					<td> 00:25:00</td>
				</tr>
								<tr>
					<td colspan="4">Recommended Materials</td>
				</tr>
								<tr>
					<td></td>
					<td>Recommended Readings - Mental Health Care - MCA &amp; DOLS</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Workbooks - Mental Health Care - MCA &amp; DOLS</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td></td>
					<td>Assignment - Mental Health Care - MCA &amp; DOLS</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Mental Health Awareness

Mental Health First Aid

Mental Capacity

Legal Practice Course (LPC)

Children Mental Health

Mental Health Law

Mental Health Care - MCA & DOLS

Manchester

Research Quality Association

Introduction to Computer Systems Validation

RQA Member

Non Member

<div data-mesh-id="comp-lgaq4d6uinlineContent" data-testid="inline-content" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><div data-mesh-id="comp-lgaq4d6uinlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(var(--color_15)); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_15));">Wednesdays 6.30-7.30pm (UK) From 28 February - 3 April&nbsp;</h2>Lighten your MoodEvery Weds 6.30-7.30pm from&nbsp;28 Feb&nbsp;- 3 AprilIn these six lessons, we&#39;ll look at how we can access our innate&nbsp;neuroplasticity to help unwind stress and find a sense of calm and centredness in our world, through coming back to our para-sympathetic nervous system: the state we evolved to be in most of the time!<blockquote style="color: rgb(var(--color_14)); border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));">&#39;Almost all of us experience anxiety to one degree or another. Anxiety involves primitive habits of muscular tension, constricted breathing, and physiological stress. Feldenkrais lessons free us from these patterns and help our nervous system to return to a healthy, naturally relaxed, &#39;parasympathetic&#39; state. This is what we all want, and deserve.&#39; &nbsp;David Zemach-Bersin</blockquote></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Audio recordings&nbsp;of each class are available afterwards, so you don&#39;t have to attend the class in person.&nbsp;</div></div></div>Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement classes, usually done lying on a mat.

Fundamentals and Classics
Every Weds 6.30-7.30pm (UK time) from 26 Sept - 12 Dec (no class 17 Oct)
This autumn, we will be going back to exploring fundamental functions and relationships within our selves and our movement through the Feldenkrais Method, encountering classic lessons and discovering new ways to understand ourselves in action.
Each week we will encounter a different function or aspect that is key to our sense of being able to move with ease and freedom through our lives. For instance, we will explore our ability to turn through our spine, to round, extend or bend, as well as enlarging our repertoire of possibilities - looking to move with pleasure and reversibility. 
The first few lessons will explore Fundamental Functions. There will be an early 'half-term' the week of 17th Oct, and then the following weeks we will move through a series of outstanding Classic lessons, that will be useful to return to for yourself.
Audio recordings of each class are available afterwards, so you don't have to attend the class in person, if you can't make that evening. 

Jonathan Young

Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement (Feldenkrais) classes, usually done lying on a mat. 

A kinder sense of yourself - mindful movement classes

General admission - all 12 classes

Concession / student - all classes

Low waged / unemployed

Concession / student - all 6 classes

Slough

Portsmouth

Bingley

Cardiff

Milton Keynes 

Nottingham

Birmingham

Bedford

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">ONLINE STUDY - In your own time (approx. 6 hours study time) +CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours) Awarding Body:&nbsp;Open College Network (OCN) Credit for LearningAward Level:&nbsp;Level 3 (Advanced Level) - Ireland Level 5CPD Certified:&nbsp;Yes (CPD Accreditation)Minimum Age:&nbsp;18 (16 with parental consent)Entry requirements:&nbsp;None. (English Level 2 desirable)Training Locations:&nbsp;Study online + Classroom&nbsp;OCN Accredited at UK Level 3 (Ireland Level 5) &nbsp;PART 1 - Theory:&nbsp;Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc. PART 2 - Skills and Practical Development: Safely and competently set up and maintain a Peripheral IV Infusion. Attend a classroom location to complete your practical training. <div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"> Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above. </div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">Course Itinerary:</div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"> </div>PART 1 - THEORY (ONLINE) M1 - Peripheral IV Cannulation - Introduction: Definitions - understanding terminology relating to PIVC. IV Therapy and NMC guidelines. M2 - Legal &amp; Professional Responsibilities: Legal Obligations and Accountability. Criminal, Civil and Contractual law in Healthcare. Vicarious Liability and your Duty of Care. M3 - Anatomy &amp; Physiology: Sites appropriate to IV cannulation. Hand vs. arm. Advantages and disadvantages of relevant veins. An overview of Homeostasis and Fluid Balance. M4 - Hygiene and Infection Prevention &amp; Control (IPC): Reducing healthcare-associated infections. Keeping Safe. Bloodborne Pathogens and Work Practice Controls. Standard Precautions. Waste Disposal. Needle-stick injuries. M5 - Indications and Advantages: When to cannulate, infusion types and benefits over alternative infusion routes. Continuous and intermittent infusion. Prophylactic use before procedures and in unstable patients. Contraindications. M6 - Equipment: Cannula types, sizes and colour coding. How to select appropriate size. Equipment overview for total procedure. M7 - Vein Choice for Cannulation: Correct vein selection. Which veins to avoid. How to manage an unsuccessful cannulation. M8 - Procedures: Full procedure for cannulation including correct documentation. M8: Guide to Cannulation - revision M8: Video - Recap with full procedure M9 - Contraindications: When inappropriate to cannulate including patients with specific health conditions. M10 - Complications: A detailed look at potential complications during and after cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions. PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED BEFORE JOINING US FOR YOUR PRACTICAL TRAINING PART 2 (CLASSROOM: 1 - Welcome, introductions and overview: Classroom - registration and introductions. Virtual Classroom - audio/visual checks and registration. 2 - Legal &amp; Professional Responsibilities: Overview and discussion. 3 - Anatomy - key points (appropriate to PIVC): Arteries and veins. Selecting an approprate site. Sites to avoid and &ldquo;first choice&rdquo; sites. 4 - Cannulae - selection and types: A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD. 5 - Complications: Complications of pVAD insertion including examples of infiltration, haematoma, extravasation and transfixation. 6 - VIP Score: Understanding and using the Visual Infusion Phlebitis score. 7 - Equipment - overview: We take a look at all essential equipment required for PIVC. 8 - PRACTICAL SESSIONS: Multiple practical sessions throughout the session. 9 - Fluids: The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann&rsquo;s solution, Colloids (and risks), blood products. 10 - Infusion Rates: Calculating infusion rates and drops per minute. This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.&nbsp;<div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)</div></div>

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 3 (Advanced Level) - Ireland Level 5
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 3 (Ireland Level 5)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Safely and competently set up and maintain a Peripheral IV Infusion.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M1 - Peripheral IV Cannulation - Introduction:
Definitions - understanding terminology relating to PIVC.
IV Therapy and NMC guidelines.
M2 - Legal & Professional Responsibilities:
Legal Obligations and Accountability. Criminal, Civil and
Contractual law in Healthcare. Vicarious Liability and your
Duty of Care.
M3 - Anatomy & Physiology:
Sites appropriate to IV cannulation. Hand vs. arm.
Advantages and disadvantages of relevant veins.
An overview of Homeostasis and Fluid Balance.
M4 - Hygiene and Infection Prevention & Control (IPC):
Reducing healthcare-associated infections. Keeping Safe.
Bloodborne Pathogens and Work Practice Controls.
Standard Precautions. Waste Disposal. Needle-stick injuries.
M5 - Indications and Advantages:
When to cannulate, infusion types and benefits over
alternative infusion routes. Continuous and intermittent infusion.
Prophylactic use before procedures and in unstable patients.
Contraindications.
M6 - Equipment:
Cannula types, sizes and colour coding. How to select
appropriate size. Equipment overview for total procedure.
M7 - Vein Choice for Cannulation:
Correct vein selection. Which veins to avoid.
How to manage an unsuccessful cannulation.
M8 - Procedures:
Full procedure for cannulation including correct documentation.
M8: Guide to Cannulation - revision
M8: Video - Recap with full procedure
M9 - Contraindications:
When inappropriate to cannulate including patients with specific health conditions.
M10 - Complications:
A detailed look at potential complications during and after
cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM:
1 - Welcome, introductions and overview:
Classroom - registration and introductions.
Virtual Classroom - audio/visual checks and registration.
2 - Legal & Professional Responsibilities:
Overview and discussion.
3 - Anatomy - key points (appropriate to PIVC):
Arteries and veins. Selecting an approprate site. Sites to avoid and “first choice” sites.
4 - Cannulae - selection and types:
A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.
5 - Complications:
Complications of pVAD insertion including examples of
infiltration, haematoma, extravasation and transfixation.
6 - VIP Score:
Understanding and using the Visual Infusion Phlebitis score.
7 - Equipment - overview:
We take a look at all essential equipment required for PIVC.
8 - PRACTICAL SESSIONS:
Multiple practical sessions throughout the session.
9 - Fluids:
The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann’s solution, Colloids (and risks), blood products.
10 - Infusion Rates:
Calculating infusion rates and drops per minute.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health Professions (AHP)

Intravenous Cannulation

Aesthetics

Medicine & Nursing

Venepuncture & Cannulation

Learn how to cannulate ...

    Nationally Recognised Qualification

    OCN Accredited - Level 3 (advanced) - Ireland Level 5

    CPD Accredited - The CPD Certification Service

    Classroom or Virtual Classroom options

    Covers all steps for cannulating in arm or hand

    Practise on artificial arms and fake blood!

    Essential qualification for all IV therapies

    Phlebotomy training desirable but not essential

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Peripheral I.V. Cannulation Course (GPT008)

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">This class&nbsp;is for service industry professionals&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.The focus of the&nbsp;Improving Customer Service&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;productivity,&nbsp;job satisfaction&nbsp;and the&nbsp;potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;increased internal and external customer satisfaction.Attendees&nbsp;will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Focus on others to project a UB4I, customer-centered attitude;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Empower people with respect (acknowledging) and control (offering choices);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Listen more intently to develop the best rapport;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Communicate clearly with conviction, projecting greater credibility;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</li></ul>Online Format&mdash;Improving Customer Service&nbsp;is a 4-hour interactive virtual class for up to 20 people.<h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

This training is for lawyers who may come into contact with vulnerable people through their work. In particular, it is aimed at those who hold legal aid contracts and must meet the requirements of the Specialist Quality Mark (SQM) standard in respect of safeguarding.Everyone has the right to be kept safe from harm, abuse or neglect. We all have obligations to ensure that vulnerable people are protected and that we have appropriate procedures in place to ensure that abuse is identified and reported.&nbsp;<img src="https://images.cademy.co.uk/cd74539b-d6a2-46d2-9df6-1144792fca8b/04d77e7e-bb36-43ed-b0c6-307136279b22/original.png" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable">We will help you to understand the following;<ul data-key="7" data-slate-fragment="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" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li data-key="8" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What is safeguarding?</li><li data-key="10" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The different types of abuse</li><li data-key="12" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Example signs of abuse, harm and neglect</li><li data-key="14" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What action should be taken if abuse is suspected</li><li data-key="16" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The SQM requirements</li><li data-key="18" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What a Safeguarding Policy should include</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Target Audience</h2><p data-key="23" data-slate-fragment="JTdCJTIyb2JqZWN0JTIyJTNBJTIyZG9jdW1lbnQlMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJoZWFkaW5nLXRocmVlJTIyJTJDJTIyZGF0YSUyMiUzQSU3QiUyMmNsYXNzTmFtZSUyMiUzQW51bGwlN0QlMkMlMjJub2RlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMnRleHQlMjIlMkMlMjJsZWF2ZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMlRhcmdldCUyMEF1ZGllbmNlJTIyJTJDJTIybWFya3MlMjIlM0ElNUIlNUQlN0QlNUQlN0QlNUQlN0QlMkMlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJwYXJhZ3JhcGglMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTIyY2xhc3NOYW1lJTIyJTNBbnVsbCU3RCUyQyUyMm5vZGVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIydGV4dCUyMiUyQyUyMmxlYXZlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMmxlYWYlMjIlMkMlMjJ0ZXh0JTIyJTNBJTIyVGhlJTIwb25saW5lJTIwY291cnNlJTIwaXMlMjBzdWl0YWJsZSUyMGZvciUyMHN0YWZmJTIwb2YlMjBhbGwlMjBsZXZlbHMlMkMlMjBmcm9tJTIwc3VwcG9ydCUyMHN0YWZmJTIwdG8lMjBzZW5pb3IlMjBwYXJ0bmVycy4lMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU1RCU3RCU1RCU3RCU1RCU3RCU1RCU3RA==" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The online course is suitable for staff of all levels, from support staff to senior partners.<h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2>Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.<p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Please note a recording of the course will&nbsp;not&nbsp;be made available.<h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Speaker</h2><h3 data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/amie-higgins/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Amie Higgins, Consultant, DG Legal</a></h3>Amie is a Senior Solicitor, qualified under the Law Society&rsquo;s Immigration &amp; Asylum Accreditation Scheme (IAAS) as an Advanced Caseworker and Supervisor. Amie specialises in all aspects of Immigration, Asylum and Human Rights work, with a specialism in human trafficking/modern slavery cases and working with vulnerable clients.<p data-key="41" data-slate-fragment="JTdCJTIyb2JqZWN0JTIyJTNBJTIyZG9jdW1lbnQlMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJoZWFkaW5nLXRocmVlJTIyJTJDJTIyZGF0YSUyMiUzQSU3QiUyMmNsYXNzTmFtZSUyMiUzQW51bGwlN0QlMkMlMjJub2RlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMnRleHQlMjIlMkMlMjJsZWF2ZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMlNwZWFrZXIlMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU1RCU3RCU1RCU3RCU1RCU3RCUyQyU3QiUyMm9iamVjdCUyMiUzQSUyMmJsb2NrJTIyJTJDJTIydHlwZSUyMiUzQSUyMnBhcmFncmFwaCUyMiUyQyUyMmRhdGElMjIlM0ElN0IlMjJjbGFzc05hbWUlMjIlM0FudWxsJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJ0ZXh0JTIyJTJDJTIybGVhdmVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIybGVhZiUyMiUyQyUyMnRleHQlMjIlM0ElMjJBbWllJTIwSGlnZ2lucyUyQyUyMENvbnN1bHRhbnQlMkMlMjBERyUyMExlZ2FsJTIyJTJDJTIybWFya3MlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJtYXJrJTIyJTJDJTIydHlwZSUyMiUzQSUyMmJvbGQlMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTdEJTdEJTVEJTdEJTVEJTdEJTVEJTdEJTJDJTdCJTIyb2JqZWN0JTIyJTNBJTIyYmxvY2slMjIlMkMlMjJ0eXBlJTIyJTNBJTIycGFyYWdyYXBoJTIyJTJDJTIyZGF0YSUyMiUzQSU3QiUyMmNsYXNzTmFtZSUyMiUzQW51bGwlN0QlMkMlMjJub2RlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMnRleHQlMjIlMkMlMjJsZWF2ZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMkFtaWUlMjBpcyUyMGElMjBTZW5pb3IlMjBTb2xpY2l0b3IlMkMlMjBxdWFsaWZpZWQlMjB1bmRlciUyMHRoZSUyMExhdyUyMFNvY2lldHklRTIlODAlOTlzJTIwSW1taWdyYXRpb24lMjAlMjYlMjBBc3lsdW0lMjBBY2NyZWRpdGF0aW9uJTIwU2NoZW1lJTIwKElBQVMpJTIwYXMlMjBhbiUyMEFkdmFuY2VkJTIwQ2FzZXdvcmtlciUyMGFuZCUyMFN1cGVydmlzb3IuJTIwQW1pZSUyMHNwZWNpYWxpc2VzJTIwaW4lMjBhbGwlMjBhc3BlY3RzJTIwb2YlMjBJbW1pZ3JhdGlvbiUyQyUyMEFzeWx1bSUyMGFuZCUyMEh1bWFuJTIwUmlnaHRzJTIwd29yayUyQyUyMHdpdGglMjBhJTIwc3BlY2lhbGlzbSUyMGluJTIwaHVtYW4lMjB0cmFmZmlja2luZyUyRm1vZGVybiUyMHNsYXZlcnklMjBjYXNlcyUyMGFuZCUyMHdvcmtpbmclMjB3aXRoJTIwdnVsbmVyYWJsZSUyMGNsaWVudHMuJTIyJTJDJTIybWFya3MlMjIlM0ElNUIlNUQlN0QlNUQlN0QlNUQlN0QlMkMlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJwYXJhZ3JhcGglMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTIyY2xhc3NOYW1lJTIyJTNBbnVsbCU3RCUyQyUyMm5vZGVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIydGV4dCUyMiUyQyUyMmxlYXZlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMmxlYWYlMjIlMkMlMjJ0ZXh0JTIyJTNBJTIyQW1pZSUyMGlzJTIwYW4lMjBleHBlcmllbmNlZCUyMHRyYWluZXIlMkMlMjBkZWxpdmVyaW5nJTIwYSUyMHJhbmdlJTIwb2YlMjB0cmFpbmluZyUyMG9uJTIwYm90aCUyMGxlZ2FsJTIwYW5kJTIwcHJhY3RpY2UlMjBtYW5hZ2VtZW50JTIwdG9waWNzLiUyMiUyQyUyMm1hcmtzJTIyJTNBJTVCJTVEJTdEJTVEJTdEJTVEJTdEJTVEJTdE" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Amie is an experienced trainer, delivering a range of training on both legal and practice management topics.

This training is for lawyers who may come into contact with vulnerable people through their work. In particular, it is aimed at those who hold legal aid contracts and must meet the requirements of the Specialist Quality Mark (SQM) standard in respect of safeguarding.
Everyone has the right to be kept safe from harm, abuse or neglect. We all have obligations to ensure that vulnerable people are protected and that we have appropriate procedures in place to ensure that abuse is identified and reported. 

We will help you to understand the following;
What is safeguarding?
The different types of abuse
Example signs of abuse, harm and neglect
What action should be taken if abuse is suspected
The SQM requirements
What a Safeguarding Policy should include
Target Audience
The online course is suitable for staff of all levels, from support staff to senior partners.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Amie Higgins, Consultant, DG Legal
Amie is a Senior Solicitor, qualified under the Law Society’s Immigration & Asylum Accreditation Scheme (IAAS) as an Advanced Caseworker and Supervisor. Amie specialises in all aspects of Immigration, Asylum and Human Rights work, with a specialism in human trafficking/modern slavery cases and working with vulnerable clients.
Amie is an experienced trainer, delivering a range of training on both legal and practice management topics.

DG Legal

Safeguarding for Lawyers Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Do you struggle with giving tricky feedback? Saying something important that you think others won&#39;t want to hear? Standing up for yourself and sharing your thoughts or needs? You are NOT alone! Having worked in a support role for a decent sized employer in the UK for over a decade, we KNOW that this is a challenge for many: a silent struggle that often goes untackled, unsupported and unresolved. Worse still, this is not a status quo without cost. It costs teams, departments and businesses in lost talent, efficiency and poor mental health. It costs YOU too; stress, anxiety, overwork and challenging relationships.</h3><h3 fr-original-style="" style="box-sizing: border-box;">We know there&#39;s a better way and we&#39;d like to share the core concepts with you! We won&#39;t be telling you what to do; that won&#39;t work. What we will be doing is sharing insights, tools and strategies that will allow you to build your confidence and develop your own &#39;tool kit&#39; for the trickier conversations in your life.</h3><h4 fr-original-style="" style="box-sizing: border-box;">We&#39;ll be exploring:</h4>Essential information about humans and stuff that&#39;s hard to hear Getting clear about the issue ABC Messaging Moving forward Here&#39;s what some of our delegates thought:<blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 stars! This session is a great introduction to how having difficult conversations can create a more open and honest culture in an organisation.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars! Great session lots of practical examples given and frameworks to support reframing going forward.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars.I have been on a few webinars now and have always learnt so much. The content is delivered in an engaging way and I like that there are discussions that happen throughout - gives it a good balance of listening and discussion. I will forever recommend webinars from The Happy Human and look forward to any further upcoming webinars.&#39;</blockquote><h3 fr-original-style="" style="box-sizing: border-box;">This is an interactive workshop to give you the opportunity to think, explore and share your challenges and thoughts. You&#39;ll work in very small groups and we&#39;ll be considerate and respectful of personal preferences throughout. We know that&#39;s tough for some, but here&#39;s the rub - communication is something we can only get better at if we practice it out loud. We hope you&#39;ll give us a chance to show you what a difference a little support and kindness can make!</h3><h4 fr-original-style="" style="box-sizing: border-box;"> </h4>

Happy Human Training

Wanna learn something simple yet so amazing that it's going to blow your mind?
Good, because this little workshop's a gem. 
Join Happy Human Training's Cami Rose as she shares her decades of experience as a counsellor and coach with an introduction to the power of noticing and the crucial role it can play in helping us better manage our day to day stresses, challenges and relationships.

A Manager's Guide To Challenging Conversations and How to Have Them Well

Respect is a feeling of admiration or positive regard for someone or something. Respect isn't just tolerating others. Understand why respect is much easier to lose than it is to gain and why it is important to ten ways to show every customer the same courtesy, no matter how difficult he or she may be behaving.<h3>Learning Objectives</h3>Applying correct service attitude in a customer service facing role mirror the company culture. In this course, your employees will learn how to handle this in best way.<h3>Target Audience</h3>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Chart Learning Solutions

Service Attitude: Equal Respect

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4>In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.Attendees&nbsp;will be able to:<ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Focus on others to project a UB4ME, customer-centered attitude;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Empower people with respect (acknowledging) and control (offering choices); and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

Own Your Success is delighted to bring you the &#39;Bitesize Masterclass&#39; with Sophie Chapman.Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.So we&#39;ve put together our &#39;Bitesize Masterclasses&#39; to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">&nbsp;Bitesize Masterclass&nbsp;with Sophie ChapmanSophie Chapman EA to Steven Bartlett&nbsp;<img src="https://images.cademy.co.uk/own-your-success/a0486bb4-aec1-4d05-86c6-b06294a16be2/original.jpeg" style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable">Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle. After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.<div data-message-author-role="assistant" data-message-id="fc75f7a3-690f-4da7-9d49-460145d4e5b9" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual&mdash;a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC&#39;s Dragon&#39;s Den. Sophie has been instrumental as Steven&#39;s Executive Assistant, operating on a global scale, in both private and corporate realms for six years.&nbsp;</div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Kate Wood Masterclass Facilitator&nbsp;<img src="https://images.cademy.co.uk/own-your-success/973fb358-b335-4ec8-bad7-acd3127682e4/original.jpeg" style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"> Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning &amp; development, employee engagement strategy, continuous improvement, communications and marketing. &nbsp;After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. &nbsp;Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. &nbsp;She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.When she&rsquo;s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Session topics:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to establish your self-leadership position in your EA capacity&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Transition from a PA to EA&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Career development&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Boundary setting and wellbeing&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Q&amp;A with the audience - Open-Book Q&amp;A</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">What is a Bitesize Masterclass? </div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Short burst session.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Keynote speakers discuss key themes/topics they are passionate about.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Q&amp;A with the audience attendees - ask the questions you don&#39;t usually get to ask!</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Virtually delivered - attend from anywhere that&#39;s convenient for you!&nbsp;</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Packed with content, tips and tricks and from industry professionals who can share their experiences with you.</div></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Who will attend?</div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">PA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">EA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Administrative roles</li></ul><div style="text-align: center; box-sizing: border-box;" fr-original-style="text-align: center;">---------------------------</div>At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together. ---------------------------

Own Your Success is delighted to bring you the 'Bitesize Masterclass' with Sophie Chapman.
Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.
So we've put together our 'Bitesize Masterclasses' to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!



 
Bitesize Masterclass with Sophie Chapman
Sophie Chapman
EA to Steven Bartlett 

Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. 

Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.

After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.
Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual—a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC's Dragon's Den. Sophie has been instrumental as Steven's Executive Assistant, operating on a global scale, in both private and corporate realms for six years. 



Kate Wood
Masterclass Facilitator 

Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.



Session topics:
How to establish your self-leadership position in your EA capacity
Transition from a PA to EA
Career development
Boundary setting and wellbeing
Q&A with the audience - Open-Book Q&A



What is a Bitesize Masterclass?
Short burst session.
Keynote speakers discuss key themes/topics they are passionate about.
Q&A with the audience attendees - ask the questions you don't usually get to ask!
Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊
Virtually delivered - attend from anywhere that's convenient for you!
Packed with content, tips and tricks and from industry professionals who can share their experiences with you.



Who will attend?
PA's
EA's
Administrative roles
---------------------------
At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.

---------------------------


Own Your Success

Learning & Development

Online Course Marketing

ACCA Strategic Business Leader (SBL)

Personal Assistant

Executive Assistant

Professional Development

Bitesize Masterclass with Sophie Chapman

Early Release

General Release

Organizational culture plays a pivotal role in shaping the work environment, and fostering inclusion and respect is integral to a healthy workplace. In business, individuals often face challenges related to these crucial aspects. Problems can range from a lack of diversity in leadership roles to instances of discrimination and bias. Moreover, issues related to fostering respect, effective communication, and addressing cultural differences can arise. By addressing these challenges in training, employees can learn to create an inclusive atmosphere that values diversity and respects all individuals, leading to a more harmonious and productive work environment while avoiding potential legal and reputational issues.<h3>Learning Objectives</h3>The following are some of the key outcomes in this course:
Learn what psychological safety is, why it's important and five steps for creating it in the workplace. 
Understand why creating an inclusive remote environment takes intentional effort from managers.
Explore what an inclusive workspace looks like and get tips and strategies to benefit your team. 
We will answer some commonly asked questions about sex and gender. 
Explore tips on how to combat gender bias at work.<h3>Target Audience</h3>Managers, Team Leaders, Young Professionals

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