In today's competitive business environment, organisations need to focus on
quality management to ensure customer satisfaction, continuous improvement, and
sustainable growth. The ISO 9001:2015 Fundamentals and Implementation Course is
designed to provide a comprehensive understanding of the ISO 9001:2015 standard
and its implementation process. This course covers eight modules, including an
introduction to ISO 9001:2015, context of the organisation, leadership,
planning, support, operation, performance evaluation, and improvement.
Learning Outcome:
* Understand the principles and requirements of the ISO 9001:2015 standard
* Develop a quality management system that meets the ISO 9001:2015 requirements
* Conduct internal audits and management reviews to ensure compliance and
continual improvement
* Implement corrective actions and preventive actions to address
non-conformities
* Evaluate the effectiveness of the quality management system through
monitoring and measuring performance
* Enhance their knowledge and skills in quality management and its application
in different industries.
The ISO 9001:2015 Fundamentals and Implementation Course is designed to provide
a comprehensive understanding of the ISO 9001:2015 standard and its
implementation process. The course consists of eight modules, each covering a
specific aspect of the standard.
Module 01: Introduction to ISO 9001:2015 - This module provides an overview of
the ISO 9001:2015 standard, its history, and its structure.
Module 02: Clause 4 - Context of the Organization - This module covers the
requirements related to understanding the organisation and its context,
identifying the interested parties, and defining the scope of the quality
management system.
Module 03: Clause 5 - Leadership - This module focuses on the leadership
requirements of the standard, including the role of top management, the quality
policy, and the organisational culture.
Module 04: Clause 6 - Planning - This module covers the planning requirements of
the standard, including risk management, quality objectives, and quality
planning.
Module 05: Clause 7 - Support - This module focuses on the support requirements
of the standard, including the resources, competence, communication, and
documented information.
Module 06: Clause 8 - Operation - This module covers the operational
requirements of the standard, including product/service realisation, control of
external providers, and release of products and services.
Module 07: Clause 9 - Performance Evaluation - This module focuses on the
requirements related to monitoring, measurement, analysis, and evaluation of the
quality management system and its performance.
Module 08: Clause 10 - Improvement - This module covers the requirements related
to nonconformities, corrective actions, preventive actions, and continual
improvement.
Certification
Upon completion of the course, learners can obtain a certificate as proof of
their achievement. You can receive a £4.99 PDF Certificate sent via email, a
£9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed
Hardcopy Certificate for international delivery. Each option depends on
individual preferences and locations.
CPD
10 CPD hours / points
Accredited by CPD Quality Standards
WHO IS THIS COURSE FOR?
* Quality managers and supervisors
* Quality auditors and consultants
* Anyone responsible for developing or maintaining a quality management system
* Professionals interested in enhancing their knowledge and skills in quality
management.
CAREER PATH
* Quality Manager - £30,000 - £60,000 per annum
* Quality Auditor - £25,000 - £40,000 per annum
* Quality Consultant - £30,000 - £60,000 per annum
* Operations Manager - £30,000 - £60,000 per annum.