336 Professional Development courses in Wakefield

OVERVIEW -------------------------------------------------------------------------------- This course examines the major tools, techniques, and principles aimed at improving quality and productivity in the public sector. To provide students with practical methods for improving public organizations, this course will cover accountability systems, performance measurement, pay-for-performance reward systems, contracting out, and organizational assessment

OVERVIEW -------------------------------------------------------------------------------- This course would be ideal for HR professionals who are looking to be more financially skilled. You will develop a deep understanding of the key financial concepts that are important in the boardroom. Learn how to break these concepts down to see what they mean for you in your role. Gain a deep understanding of the central areas of finance; how accountants think; how the numbers help you understand performance and set targets; budgeting and forecasting; and investment appraisal. 

OVERVIEW -------------------------------------------------------------------------------- Governance is now acknowledged as a core business function. Governance is not simply about compliance - whether with the law, regulation or guidance. Compliance provides a company with its 'licence to operate, but high-quality systems of governance lead to better-run companies which create, grow and protect value for all their stakeholders Objective * Learn the best strategies for building a high-quality governance framework * Define the role of the board of directors and your role within * Explore different governance models across the globe and identify which of them works best for your organisation * Recognise and deliver your obligations as a director * Learn the strategies for creating and protecting value for your organisation * Explore the tools to protect your organisation's reputation and brand value * Gain an understanding of governance as a business-critical function * Manage governance function within different business contexts - listed, private, state-owned, family-owned businesses * Master the strategies for improving board effectiveness

OVERVIEW -------------------------------------------------------------------------------- The course curriculum covers human resource planning; recruitment and selection; employee training and development; employee health and safety etc. Based on the fact that knowledge is the gateway to engagement, the 'HR Management course' is designed to build participants' awareness and knowledge of the major functions that make up a modern HR department. 

OVERVIEW -------------------------------------------------------------------------------- By the end of the course, delegates will have:   * Identify and prioritise key accounts * Increasing business revenue through effective CRM * The importance of client care in the business environment * Contribution of Customer care towards to quality service * Understand the benefits of high-level CRM and the part it plays in client retention * Understanding the service excellence and its strengths * Necessary attitudes for inspiring customer service * Develop the important skills necessary for an effective Customer Relationship Manager * Building rapport and creating strong working relationships * Effective Communication between the clients * Understanding the importance of interpersonal contact and behaviour 

OVERVIEW -------------------------------------------------------------------------------- Public Private Partnerships (PPPs) are arrangements typified by joined-up working between the public and private sectors. In the broadest sense, PPPs can cover all types of collaboration across the interface between the public and the private sector to deliver services. This course will equip participants with a basic understanding of PPPs and why they are needed. It will walk delegates through a typical PPP process, from the identification of potential PPP projects to risk appraisal, tendering, and implementation.

OVERVIEW -------------------------------------------------------------------------------- This course is designed to support the governments, public sector, state-owned enterprises and other entities to strategically understand how to plan the asset management and worth of their physical assets like buildings, infrastructure, transportation etc. The course will also highlight how the public sector can improve asset performance, reduce costs and increase returns generated from the assets by using well-planned asset management tools and techniques.

OVERVIEW -------------------------------------------------------------------------------- Any business life is completely dependent on Sales and Marketing. It delivers a significant business benefit. Providing effective training in Sales and Marketing helps boost sales, increase profit, create a brand image and also improve customer satisfaction. This course has been designed to gain essential skills in Marketing and Sales, learn new sales techniques and how to reach the right audience at the right time. If there is a shortage of skills or resources within the business, you might want to provide this specially designed-training to help develop those skills.  This course will help review overall sales strategies and how marketing can contribute in order to achieve a desired positive outcome. It will set measurable objectives and standards within the team and will boost the confidence in their performance and achieve the objectives.  This course will discover various sales and marketing techniques and will provide the participants with more tools and techniques to increase individual and team sales. It will highlight all of the major components required to build good connections, know the consumer and their needs and gain commitment to a sale.

OVERVIEW -------------------------------------------------------------------------------- This course is specially designed to enhance the skills required to analyse risk and crisis and the cause behind this. It will feed you with the necessary skills to minimise the chances of risk and in case it happens able to manage the situation in order to keep the business in a stable position. The course content will cover different crises caused due to internal or external issues and different ways to manage them. It will help the professionals to gain skills in planning beforehand various techniques to overcome risk and crisis and implementing the plan during that phase.

OVERVIEW -------------------------------------------------------------------------------- The significance and goals of public policy * Using game theory to analyze public policy. * Understand the importance of public policy in society. * Understand the significance of theoretical and empirical models in understanding public policy. * Goals of public policy * Recognizing market failures. * Distinguishing between public and private goods.