ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: * Harassment Laws: The definition of sexual harassment and quid pro quo. * Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). * Creating a happy work environment free from hostility and discomfort. * Reporting: What to do when employees witness or experience harassment. * Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: * Identify the signs of Harassment and take steps to prevent it, * Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, * Involve the correct individuals in being made aware of the occurrence, and * Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only. Online Format—Workplace Professionalism is a 4-hour interactive virtual class. REGISTER FOR THIS CLASS AND YOU WILL BE SENT ONLINE LOGIN INSTRUCTIONS PRIOR TO THE CLASS DATE. -------------------------------------------------------------------------------- It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company
This immunisation update is aimed at health professionals working in an Occupational Health capacity. AIMS AND OBJECTIVES • To understand the role and importance of Immunisation and vaccination • To be able to explain the aims of immunisation, describe national policy and schedules and deal with variations to the schedule • To understand the legal framework of Immunisation • To understand the legal aspects of supply and administration of vaccines COURSE CONTENTS This course provides a comprehensive update in the following immunisations / vaccinations: • Dip / Tet / Pertusis / Polio • MMR • Hepatitis A • Hepatitis B • TB • BCG (screening and testing) Mantoux • Influenza update • Anaphylaxis Plus: • The legal frameworks of immunisation update and vaccinations • PGD’s and PSD’s • Technique / practical if needed • Administration • Capacity and Consent • Record-keeping and reporting • Strategies: improving immunisation rates • Cold chain • Documentation • Contraindications • Current Issues in Immunisation WHO SHOULD ATTEND? • Occupational Health Staff, including Technicians and Nurses Includes All course materials and certificate of attendance Accreditation 6 CPD points awarded on completion. Accredited by Aim Qualifications (*Certificate £30) and CPD Standards (*Certificate free)
EFQM Performance Improvement Practitioner Course A 2-day deep-dive workshop on RADAR and how to use it as an agile project performance framework. The essential course for anyone wanting to learn more about the RADAR logic and how to build a continuous improvement culture and mindset across your whole organisation. Who is it for? This course is suitable for anyone who wants to understand the RADAR logic and how it can be used to make their organisation more effective. Whilst this training is effective as a stand-alone course; it is also a Level 1 option for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career. Benefits By the end of the course, participants will be able to: * Explain the overall RADAR logic * Explain the main principles of positive culture and mindset for driving performance * Describe how RADAR can be implemented into an organisation to improve performance at every level * Identify how to use RADAR to drive the management agenda * Apply RADAR across day-to-day initiatives and key projects as an agile project performance framework. Programme The main topics covered during the EFQM Performance Improvement Practitioner training are: * RADAR logic and examples of how it can be used * Using RADAR to drive the management agenda * Using RADAR to drive strategic initiatives * Using RADAR to set up strategic KPI’s * RADAR as a Performance Improvement Framework * Case studies and group exercises * RADAR Improvement Matrix self-assessment The training is spread over two days and is delivered in a virtual classroom setting (Zoom or Microsoft Teams), using videos, group discussions, case studies and activities in breakout rooms and presentations from the trainer. Further Development The EFQM Performance Improvement Practitioner training provides core knowledge about the RADAR Logic. In some cases, the training will have fulfilled an individual's learning needs. In many cases, the individual will want to consolidate their learning by applying the theory to a practical task. We encourage you to apply RADAR to a practical, work-based project, and we provide guidance on how to approach and complete your project. Completion of the RADAR Performance Improvement Project also allows you to progress to one of the advanced EFQM qualification programmes: EFQM Performance Improvement Leader, EFQM Assessor or EFQM Organisational Change Leader. EFQM Performance Improvement Leader If you successfully complete the EFQM Performance Improvement Practitioner training and the subsequent project, you are invited to apply for the EFQM Performance Improvement Leader assessment. You will be guided and coached by an EFQM trainer and asked to present your project to the EFQM expert panel. Here you will answer questions about how you applied the RADAR logic and principles (we provide participants with templates for running the project, as well as a high-level mid-term review). You will also receive feedback on how to improve and maximise the use of RADAR for future endeavours. Dates and time: This is a two day on-line workshop delivered on the 12th of June & 18th of June from 9:00 AM to 3:30 PM GMT Cost: £650 + VAT
Wanna learn something simple yet so amazing that it's going to blow your mind? Good, because this little workshop's a gem. Join Happy Human Training's Cami Rose as she shares her decades of experience as a counsellor and coach with an introduction to the power of noticing and the crucial role it can play in helping us better manage our day to day stresses, challenges and relationships.
This one day online course will assist candidates in preparing for the forthcoming initial Senior Caseworker exam.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to become more rational and disciplined thinkers. Overview Upon successful completion of this course, students will boost their performance with an increase in their decision-making ability. In this course, students will learn develop their ability to analyze and evaluate information. 1 - GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives 2 - COMPONENTS OF CRITICAL THINKING * Applying Reason * Open Mindedness * Analysis * Logic * Case Study 3 - NON-LINEAR THINKING * Step Out of Your Comfort Zone * Don't Jump to Conclusions * Expect and Initiate Change * Being Ready to Adapt * Case Study 4 - LOGICAL THINKING * Ask the Right Questions * Organize the Data * Evaluate the Information * Draw Conclusions * Case Study 5 - CRITICAL THINKERS (I) * Active Listening * Be Curious * Be Disciplined * Be Humble * Case Study 6 - CRITICAL THINKERS (II) * Seeing the Big Picture * Objectivity * Using Your Emotions * Being Self-Aware * Case Study 7 - EVALUATE INFORMATION * Making Assumptions * Watch out for Bias * Ask Clarifying Questions * SWOT Analysis * Case Study 8 - BENEFITS OF CRITICAL THINKING * Being More Persuasive * Better Communication * Better Problem Solving * Increased Emotional Intelligence * Case Study 9 - CHANGING YOUR PERSPECTIVE * Limitations of Your Point of View * Considering Others Viewpoint * Influences on Bias * When New Information Arrives * Case Study 10 - PROBLEM SOLVING * Identify Inconsistencies * Trust Your Instincts * Asking Why? * Evaluate the Solution(s) * Case Study 11 - PUTTING IT ALL TOGETHER * Retaining Your New Skills * Reflect and Learn From Mistakes * Always Ask Questions * Practicing Critical Thinking * Case Study 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations