Duration 2 Days 12 CPD hours This course is intended for Professionals who want to develop or strengthen their leadership position will benefit from this course. Overview Enhance your leadership effectiveness through your message Communicate with greater openness and authenticity Craft compelling messages that connect people to purpose Engage, motivate, and inspire others to embrace change Apply your leadership voice to increase your impact and influence Leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. LEADING WITH AUTHENTICITY * Adopting a Structured Approach * Linking Authenticity and Awareness * Enhancing Self-Awareness * Applying the Johari Window 2. YOUR LEADERSHIP VOICE * Becoming an Authentic Leader * Assessing Key Competencies * Defining Your Leadership Purpose 3. A COMPELLING VISION * Crafting Your Vision for Change * Clarifying Goals and Outcomes 4. CRAFTING YOUR MESSAGE * Speaking with Credibility, Emotion, and Logic * Leading from Anywhere * Applying Techniques for Engaging Others * Engaging Through Storytelling 5. DELIVERING YOUR MESSAGE * Bridging Different Thinking * Flexing Communication Styles * Adjusting for Style and Impact 6. REVIEWING YOUR RESULTS * Reviewing and Adjusting * Taking an Iterative Approach * Repeating, Reiterating, and Building Support
Duration 3 Days 18 CPD hours This course is intended for IT Professionals who expect to or who have recently transitioned into a management role will benefit from this course. Overview Make a smooth transition into management Develop your authentic leadership style Engage and empower staff to achieve excellence Build high-performing, collaborative teams Apply delegation best practices Attract and retain great staff From developing an inspiring vision and empowering members to reach it, to meeting deadlines, and evaluating results. This course will teach students the skills and behaviors needed to successfully transition into an IT manager role. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. MAKING THE TRANSITION INTO LEADERSHIP * Defining Success * Developing Leadership Competencies * Acting as Leader, Liaison, Figurehead. Monitor, Disseminator, and Spokesperson * Allocating Resources * Acting Entrepreneurially * Negotiating and Handling Disturbances 2. BUILDING TRUST, ENGAGEMENT AND INVOLVEMENT * Applying SCARF * Leading by Example with the 5 Components of Emotional Intelligence - Self-Awareness, Self-Regulation, Motivation, Empathy, and Social Skill * Engaging, Involving, and Motivating Others * The 4 Disciplines of Motivation - Behavioral, Cognitive, Psychodynamic, and Humanistic * Working with Differing Personality Styles * Developing Your Leadership Psychological Toolkit * Discovering and Meeting Stakeholder Expectations 3. COLLABORATION & TEAMS * Creating, Facilitating, and Maintaining Teams * Building a Team through Culture, Human to Human Relationships, Effective Communication, and Setting and Meeting Goals & Objectives * Modern, Autonomous, Self-Organizing, and Cross-Functional Teams 4. BUILDING PEOPLE WITH CHALLENGING WORK * Willingness to Delegate * Delegating Successfully - Preparing and Researching, Clarifying the Intent of the Task, Planning Your Delegation, Delegating Responsibility and Empowering Your Staff to Take Action, and Providing Ongoing Support and Oversight 5. ATTRACTING AND KEEPING GREAT PEOPLE * Managing Performance * Knowing Your Staff * Checking Assumptions * Engaging Your Team * Leading and Coaching for Success * Managing Disruption
Duration 2 Days 12 CPD hours This course is intended for Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course. Overview Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. WHAT IS ASSERTIVENESS? * Differentiating Self-confidence from Assertiveness * Understanding the Four Styles of Communication * What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness 2. DIMENSIONS OF COMMUNICATION * Differentiating Listening from Hearing * Developing Emphatic Listening Skills * Utilizing Question Types - Open, Clarifying, and Closed * Converting Negative Thinking into Positive Thinking 3. BODY LANGUAGE SAYS IT ALL * Managing Your Appearance * Understanding Non-verbal Communication * Making the Right First Impression * Speaking with Confidence * Relaxing and Reducing Anxiety 4. DEALING WITH DIFFICULT SITUATIONS * Dealing with Difficult People * Building Rapport and Trust * Appreciating the Different Ways that People Send and Receive Information * Breaking Down Barriers and Building Consensus * Applying PEGASUS * Utilizing a Tactical Approach * Choosing the Proper Form of Communication
Join our Women in Insurance Leadership Workshop and gain insights from industry experts on how to succeed in the male-dominated insurance sector. This workshop is designed to empower women by providing valuable tools and resources to enhance leadership skills, build professional networks, and create a more inclusive workplace culture. Don't miss this opportunity to connect with other women in the industry and take your career to the next level. Register today!
Leadership and Management development, Leadership training, management training, Leadership development
Leadership is about 'getting stuff done'. This course concentrates on just that. In a complicated world, it helps leaders to ensure that the right stuff gets done at the right time and in the right way.
Duration 3 Days 18 CPD hours This course is intended for Mid- and upper-level managers looking to hone their senior management skills will benefit from this course. Overview Use wisdom and understanding to lead others Deliver constructive critiques to your staff More effectively coach and mentor your staff Develop new managers Better motivate your staff Navigate organizational politics To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. 1. LEADING OTHERS * Comparing Vertical and Lateral Hierarchies- Leading in Different Structures of Command and Control * Leveraging Your Organization\'s Structure * Knowing Your Employees - Developing Empathy * Beginning with the End in Mind and Back-Casting to the Desired Future State * Setting S.M.A.R.T. Goals * Earning Your Team\'s Trust with Honesty, Reliability, Availability, and Openness 2. STRATEGIES FOR COURSE CORRECTION * Lighting a Fire- Motivating, Guiding, and Inspiring * Resolving Conflict- Forcing, Accommodating, Avoiding, Compromising, and Collaborating * Changing the Script- Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team * Defining Team Roles and Creating a Balanced Team 3. EFFECTIVE COACHING AND MENTORING * Providing Clear and Timely Feedback * Creating a Supportive Environment * Building a Mentorship Plan - Mentoring for Success 4. TRAINING NEW MANAGERS * Preparing, Developing, and Supporting New Managers * Defining and Building Competencies * Documenting Best Practices while Rewarding and Emulating Effective Managers * Encouraging a Peer Network 5. MOTIVATION * Understanding the 8 Level Hierarchy of Needs * Managing Across Generations * Applying the CARE Model 6. ORGANIZATIONAL POLITICS * Being Politically Savvy, Ethical, and Effective * Building Political Intelligence * Understanding the Landscape 7. THE BIG PICTURE * Thinking Through the Elements of Management
Our online course equips you with the necessary skills to deliver quality leadership within care settings. The course content aligns with the National Occupational Standards (NOS) for Leadership and Management in Care Services, ensuring that you meet the required standards. You will gain the confidence to handle challenging situations and adapt to changing environments. The Level 5 Leadership and Management for Adult Care course provides essential training and guidance for the Level 5 Diploma in Leadership and Management for Adult Care (RQF). This qualification is the most up-to-date and recognised qualification for Registered Managers approved by CQC and Skills For Care.
How to inspire others and build successful relationships. This course is designed to support professionals in business to develop communication skills through understanding and applying knowledge of personality and behaviour in the workplace. It is based upon the book "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships" by Robin Hills (ISBN: 1912300087).