9 Neuroscience courses in Bristol

– the practical skills you need High levels of anxiety can be very debilitating – this workshop gives you important insights and a wide range of proven techniques to help reduce long-term anxiety, panic attacks, GAD and much more… -------------------------------------------------------------------------------- * Accredited CPD Certificate : 6 hours * Length 1 day (9.30am - 4.00pm) -------------------------------------------------------------------------------- > Jo is incredibly adept at teaching this important subject, backed up with > evidence and so many useful techniques. Thank you > > CATHERINE, FAMILY SUPPORT WORKER WHAT WILL YOU LEARN * Tried and tested psychological techniques for dealing with over-anxiety * Why it’s important to distinguish between two fundamental kinds of anxiety – and methods for dealing with both * How to recognise panic attacks and deal with them effectively * The genetic factors that make some people more vulnerable to anxiety * Ways to change a poor sleep pattern caused by anxiety * New perspectives on what drives anxiety – including when its basis lies in trauma * Why some people may dissociate (appear to ‘tune out’ or not be present) when very stressed, and what to do about it * The three different components of anxiety – and why anxiety can get out of control * How anxiety affects the body – and how the body affects anxiety * Why people become hypervigilant – and how this can be reduced * How to separate a person from their anxiety * Five effective methods for bringing down physiological arousal very quickly – and safely * Why social anxiety occurs and how to handle it * Tips for reducing anxiety in those with additional conditions, such as autistic spectrum disorder, ADHD, bipolar and borderline personality disorder * What happens in the brain when we become anxious – insights from neuroscience * How guided imagery speeds up treatment for high anxiety plus special tips for using it with clients suffering from over-anxiety * How stories can complement therapy for anxiety * A range of new skills and techniques for reducing severe anxiety, with plenty of opportunity to practise them yourself on the day     > Very useful - lots of practical new anxiety management techniques > > COUNSELLOR WHY TAKE THIS COURSE https://directory.cpdstandards.com/providers/human-givens-college/ More and more people’s lives are being blighted by anxiety, causing distress to all involved. The anxiety may have initially been focused on realistic, understandable concerns – such as financial difficulties, health, job insecurity or unemployment, relationship problems (particularly complex in blended families) or fears about the future in an increasingly uncertain world – but has spiralled out of control. Or it may have no clear cause and manifests as an ever-present feeling of being ‘wired’, tense or vulnerable, very often accompanied by out-of-control thoughts. The person may be hypervigilant, unable to relax and highly miserable. Left unaddressed, chronic anxiety can also badly affect sleep and physical, as well as mental, health. The good news is there’s much that we can do to reduce this suffering. This highly practical course focuses on giving you the key information and practical skills you need to lower anxiety levels and help people manage their own anxiety better. It concentrates on generalised anxiety (including generalised anxiety disorder – GAD), social anxiety and panic attacks, but also addresses how to handle anxiety that is a feature of conditions such as autistic spectrum disorder, ADHD and bipolar and borderline personality disorder. -------------------------------------------------------------------------------- GOOD TO KNOW This day complements the Online Course: ‘Understanding anxiety – and managing it without drugs’ Trauma, phobias and obsessive compulsive disorders are dealt with on separate practical skills training days (see “The Rewind Technique – Effective treatment for trauma (PTSD) and phobias” and “Obsessive compulsive disorder – understanding OCD and how best to treat it.”) -------------------------------------------------------------------------------- COURSE PROGRAMME The ‘How to Control Chronic Anxiety’ course starts at 9.30am and runs until 4.00pm. * From 8.30am Registration (Tea and coffee served until 9.25am) * 9.30am Understanding the causes, indications and impacts of chronic anxiety * 11.00am Discussion over tea/coffee * 11.30am Approaches to help overcome difficulties with anxiety * 1.00pm Lunch (included) * 1.45pm Anxiety and associated conditions * 3.00pm Discussion over tea/coffee * 3.15pm Using guided imagery and mental rehearsal * 4.00pm Day ends -------------------------------------------------------------------------------- WHO IS THIS COURSE SUITABLE FOR? Anyone who works with or treats people who may be highly anxious – such as psychotherapists, counsellors, health and social care professionals, educators and individuals working in a variety of capacities in any number of organisations. The course will also provide valuable understanding and practical help for anyone struggling to deal with their own chronic anxiety or for those in relationships or families affected by chronic anxiety.* The day offers the chance to gain life skills of benefit to everyone. * Please Note:  This course is not a substitute for individual therapy but there are lots of techniques that anyone suffering from anxiety can take away and use themselves. -------------------------------------------------------------------------------- https://directory.cpdstandards.com/providers/human-givens-college/ This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

This virtual modular programme develops the coaching skills of managers and leaders. This programme is delivered virtually over zoom, 4 x 180 Minute Sessions over 4 Days.

Create great presentations and persuasive narratives. This session covers the principles of engaging an audience, from narrative structure to thinking about slides. Put an end to Death by PowerPoint!

Emotional Intelligence Training

'Selling' doesn't work. You've got to help customers buy. And that means engaging with the customer in a positive way, showing that you understand their requirement and giving them confidence that your product or service is the best possible way of meeting that requirement. This may sound painless but there's more to it than meets the eye and it's all too easy to get it wrong. You need to follow a process. This programme will help participants: * Understand 'how buyers buy' and align their selling activities accordingly * Recognise the difference between 'latent pain' and 'active vision' opportunities * Conduct effective pre-call planning and research * Stimulate interest and establish credibility with your prospects * Get prospects to share / admit high priority pain * Engage in consultative dialogue that promotes the differentiating strengths of your offerings * Gain access to 'power' people within an opportunity * Effectively qualify and disqualify opportunities based on objective decision criteria * Better control and manage sell cycles * Improve their chances of winning competitive opportunities * Shorten sales cycles and avoid 'no decision' * Negotiate the steps leading to a successful sale 1 AN INTRODUCTION TO SELLING * Understanding the key points that encourage a customer to purchase from us * The difference between consultative selling and a transactional sale * Understanding the roles that trust and empathy play in a sale * Understanding how tricks and manipulation can sink a sale * Vital pre-meeting research that must take place before a conversation * Understanding how the customer sees us and why positioning is important 2 STRUCTURING THE SALES CONVERSATION PROCESS * Defining a set process for structuring a sales call with a chance to demonstrate understanding * How the first minute of a conversation can destroy a sale * Understanding BPO objectives for a sale * How a step-by-step sales conversation process helps win more sales * Understanding the mis-match between the customers buying process * How our sales processes can lead to mistakes 3 HOW AND WHY PEOPLE BUY * An insight into the emotional factors behind how people arrive at purchasing decisions * Using research from neuroscience that shows how sales people can really make mistakes * Understanding how people make decisions about larger purchases * Understanding the stakeholders in companies and their buying motives * How to analyse the stakeholders and determine a win-plan 4 UNDERSTANDING THE FUNNEL * Studying the sales and buying process to understand the ratios of sales to prospects and better forecasting * Understanding the role of forecasting in sales analysis * Why many forecasts are nearly always wrong * Understanding the stages of a sales process * How 'verifiable outcomes' can really change forecasting 5 QUESTIONING TECHNIQUES * Understanding the different questioning techniques and when they should be used * Using the 'knowledge tree' as a framework for questioning * Understanding the use of real empathy to help customers uncover their needs * How effective research can really empower your questions * How to ask 'high gain' questions * How to ask difficult questions without feeling intrusive 6 FEATURES AND BENEFITS * How to practically apply them in a sales scenario * How to align the benefits to customers' business goals * Really understanding the difference and how to demonstrate true economic benefits to a customer * How to discover business goals, and align value propositions to these * How to craft an effective value proposition for a customer * Using the SAR storytelling method to really engage customers to align their thinking patterns * Using the latest neuroscience research that explains what customers are really thinking 7 OVERCOMING OBJECTIONS * How 'confirmation bias' can hinder any sales conversation * How the CLARA method of responding to customer concerns can dramatically improve the chances of customers responding to us in a positive way * Practising the method to become comfortable and congruent with it 8 CLOSING THE SALE * A deep dive into what closing is * How different sales have different closes * How too many closing methods can destroy a sale * How to lead up to a close with a logical sequence of questions * Using the ACSAT trust method of closing * A clear methodology with a chance to practise the skills in a fun way

Interactive Presentation Skills, Presenting, Presentations.

We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face. But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated! This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety.   This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment. If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it?  -------------------------------------------------------------------------------- LENGTH 2 Days NEXT COURSE START Enquire for more information COURSE DELIVERY Self-Paced Online, In Company -------------------------------------------------------------------------------- SUITABILITY - WHO SHOULD ATTEND? WHO SHOULD ATTEND AND WHY? Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can manage Clean Communication? There’s your answer. Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And 'Values', that’s a whole other story. TRAINING COURSE CONTENT * Using the 'Moccasin Approach'® to clean our personal and organisational communication * LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above? * Accountability and Responsibility raises its head in Communication. It has to. * Bias, unconscious bias and its impacts on our communication. * The conundrum of communicating with others and their styles (The TRAP). * How would my perfect Manager/Leader communicate with me? * Nonverbal communication (body language), rapport, Clean Communication. * Negative communication can go viral (Self-Fulfilling Prophecy). * Reflections, findings and goals (individual and team). * Meeting our workshop objectives by listing five areas for development. COURSE DELIVERY DETAILS This Workshop is usually one day in duration, focussing solely on how we communicate with each other. It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation. When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face. Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, at the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station. We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Leadership and Management development, Leadership training, management training, Leadership development

Workplace Innovation -------------------------------------------------------------------------------- ARE YOU A LEADER WHO WANTS TO ENHANCE YOUR TEAM’S ACCOUNTABILITY, ADAPTABILITY, RESILIENCE, AND WELL-BEING? Consider joining our newly launched Growth Leadership Programme: Workplace Innovation, subsided by Scottish Enterprise, which offers a unique approach to leadership development and workplace Innovation, emphasising Motivational Intelligence (MQ). Our programme will help you build on your leadership capabilities and confidence while creating a more innovative, productive, and fair workplace for employee development and growth. -------------------------------------------------------------------------------- Growth Leadership: Workplace Innovation Leading with Motivational Intelligence (MQ) You’ll learn to: * Develop MQ leadership skills that encourage fair and innovative workplace practices and inclusive economic growth. * Increase engagement, innovation, and productivity among your team. * Enhance your strategic decision-making skills. * Build a resilient, agile, and change-driven team culture. * Identify and integrate organisational values into your workplace culture. * Create a successful business that is also a fair place to work. -------------------------------------------------------------------------------- SESSION OVERVIEW Our comprehensive programme, consisting of eight engaging and insightful sessions, is meticulously crafted to provide a world-class education in Leadership, Workplace Innovation and Motivational Intelligence (MQ). We combine some of the most potent, powerful and cutting-edge research in workplace innovation, neuroscience and the most promising discoveries in cognitive and social psychology of the 20th century. 01 Self-Leadership and The Secret to Personal Success SESSION 1: SELF-LEADERSHIP AND THE SECRET TO PERSONAL SUCCESS THIS COMPREHENSIVE KICK-OFF SESSION DELVES INTO THE FOUNDATIONS OF SELF-LEADERSHIP AND PERSONAL SUCCESS. PARTICIPANTS WILL EXPLORE VARIOUS ASPECTS, FROM SETTING COURSE EXPECTATIONS AND CREATING A CONDUCIVE LEARNING ENVIRONMENT TO UNDERSTANDING MOTIVATIONAL INTELLIGENCE AND MANAGING NEGATIVE THOUGHTS. THROUGH ESSENTIAL RESOURCES LIKE THE LEADERSHIP REFERENCE MANUAL AND ROADMAP WORKBOOK, MULTI-SENSORY PERCEPTION, AND SPACED REPETITION LEARNING TECHNIQUES, PARTICIPANTS WILL SOLIDIFY THEIR LEARNINGS AND ENHANCE PERSONAL AND PROFESSIONAL GROWTH. KEY LEARNING OUTCOMES: * Understand the critical role of self-leadership in personal and professional success and the impact of external and internal factors on performance * Develop strategies to optimise motivation, communication, and effectiveness within teams and organisations, leveraging diverse learning styles and adult learning techniques * Utilise essential resources like the Leadership Reference Manual and Roadmap Workbook for ongoing growth and development while implementing practical tools like the Start, Stop, Continue plan for self-reflection and improvement * Explore the power of adaptability, self-awareness, and resilience in navigating through challenging times and maintaining a positive mindset * Discover the importance of a positive mental diet, gratitude, and consistent small decisions that compound over time, leading to personal and professional growth 02 The Role of Intelligence in Leadership and Management SESSION 2: THE ROLE OF INTELLIGENCE IN LEADERSHIP AND MANAGEMENT IT'S TIME TO DELVE INTO MOTIVATIONAL INTELLIGENCE AND ITS ROLE IN OUR PERSONAL AND PROFESSIONAL LIVES. IN THIS COMPREHENSIVE AND INTERACTIVE SESSION, PARTICIPANTS WILL EXPLORE THE MULTIFACETED ASPECTS OF INTELLIGENCE IN LEADERSHIP AND MANAGEMENT, FOCUSING ON IQ, EQ, AND MQ. PARTICIPANTS WILL LEARN HOW TO CULTIVATE A GROWTH MINDSET AND MOTIVATIONAL INTELLIGENCE WITHIN THEMSELVES AND THEIR TEAMS, FOSTERING A CULTURE OF LEARNING AND RESILIENCE. THE SESSION WILL ALSO COVER THE IMPORTANCE OF CRAFTING A CLEAR VISION FOR THE TEAM OR ORGANISATION AND PROVIDE PRACTICAL STRATEGIES FOR EFFECTIVELY COMMUNICATING THE VISION TO INTERNAL AND EXTERNAL STAKEHOLDERS. KEY LEARNING OUTCOMES: * Understand the roles of IQ, EQ, and MQ in Leadership and management and their impact on individual and team performance * Develop strategies to improve your levels of intelligence and foster a growth mindset within individuals and teams * Discover the importance of vision in Leadership and management and learn to craft it using the WHERE (performance), HOW (perception), and WHY (purpose) perspectives * Gain insights into effectively communicating the vision to stakeholders, ensuring alignment, ownership, and motivation * Reflect on the role of a growth mindset and motivational intelligence in achieving the team's vision and fostering a culture of continuous improvement and adaptability 03 The Pillars of Human Performance: Unlocking Potential SESSION 3: THE PILLARS OF HUMAN PERFORMANCE: UNLOCKING UNLIMITED POTENTIAL DISCOVER THE KEYS TO UNLOCKING YOUR UNLIMITED POTENTIAL AND BECOMING A MORE EFFECTIVE LEADER IN THIS INTERACTIVE COURSE. THROUGH ENGAGING DISCUSSIONS AND SELF-REFLECTION, PARTICIPANTS WILL DIVE DEEP INTO UNLIMITED POTENTIAL, UNDERSTAND ITS SIGNIFICANCE IN LEADERSHIP, AND LEARN TO OVERCOME CHALLENGES IN THEIR TEAMS OR BUSINESSES. PARTICIPANTS WILL GAIN INSIGHTS INTO THE CHARACTERISTICS OF INFLUENTIAL LEADERS, THE IMPORTANCE OF ASKING THE RIGHT QUESTIONS, AND THE VALUE OF EMBRACING FAILURE AS A PART OF SUCCESS. WITH A FOCUS ON PERSONAL AND PROFESSIONAL GROWTH, THIS SESSION WILL EQUIP YOU WITH THE TOOLS AND TECHNIQUES TO BECOME A BETTER MANAGER AND LEADER. KEY LEARNING OUTCOMES: * Understand the concept of unlimited potential and its importance in Leadership and personal growth * Identify personal and team visions, challenges, and the role of asking the right questions in gaining insights * Recognise the role of practice and reflection in transforming weaknesses into strengths * Explore the characteristics and impact of great leaders and learn how to apply these traits in your leadership style * Embrace the importance of failure as a crucial part of success and create a supportive environment for personal and team development 04 Defining Management and Vertical Alignment SESSION 4: DEFINING MANAGEMENT AND VERTICAL ALIGNMENT IN THIS ENGAGING SESSION, PARTICIPANTS WILL DELVE INTO THE ESSENTIAL DIFFERENCES BETWEEN MANAGEMENT AND LEADERSHIP AND DISCOVER HOW UNDERSTANDING THESE DISTINCTIONS CAN SIGNIFICANTLY IMPACT TEAM CULTURE AND PERFORMANCE. WE'LL EXAMINE COMMON MANAGEMENT MISTAKES AND THEIR EFFECTS, UNCOVER THE BEST PRACTICES OF EXCELLENT MANAGEMENT, AND DISCUSS THE DEVELOPMENT OF MANAGEMENT SKILLS AND THE MANAGEMENT HIERARCHY. THIS INTERACTIVE SESSION WILL PROVIDE VALUABLE INSIGHTS AND ACTIONABLE STRATEGIES THAT CAN BE APPLIED TO PERSONAL AND PROFESSIONAL LIFE, HELPING PARTICIPANTS BECOME MORE EFFECTIVE AND SUCCESSFUL MANAGERS AND LEADERS. KEY LEARNING OUTCOMES: * Differentiating between management and Leadership: Gain a deeper understanding of how these concepts differ and their impact on team culture and performance * Identifying common management mistakes: Learn about these pitfalls and their consequences on team culture and performance and develop strategies to avoid them * Mastering the best practices of excellent management: Discover the five essential techniques to help you become a more effective manager * Developing management skills and understanding the management hierarchy: Enhance your ability to grow as a leader and manager * Embracing Ultimate Responsibility: Learn the importance of taking ownership and responsibility for your and your team's success and understand the role of motivational intelligence in achieving this 05 Workplace Innovation and High-Payoff Activities SESSION 5: WORKPLACE INNOVATION AND HIGH-PAYOFF ACTIVITIES N (JOB CRAFTING) THIS SESSION PROVIDES A COMPREHENSIVE OVERVIEW OF THE CRITICAL PRINCIPLES OF WORKPLACE INNOVATION, JOB CRAFTING, PEOPLE LEADERSHIP, AND COACHING IN THE WORKPLACE. PARTICIPANTS WILL LEARN ABOUT JOB CRAFTING, OUR MQ WORKPLACE INNOVATION PROCESS, AND THE CRUCIAL ROLE OF LEADERSHIP IN MANAGING AND MONITORING PERFORMANCE IN THE WORKPLACE. BY ADOPTING A PROACTIVE AND CREATIVE APPROACH TO THEIR WORK, INDIVIDUALS CAN IMPROVE THEIR JOB SATISFACTION, CONTRIBUTE TO THEIR ORGANISATION'S SUCCESS, AND DRIVE ECONOMIC HEALTH FOR THE NATION. KEY LEARNING OUTCOMES: * Understanding of Leadership in the job crafting innovative process * Skills in job crafting and workplace innovation * Knowledge of the critical role of Leadership in performance management * Techniques for effective coaching and positive feedback, through trust and mutual respect in the workplace * Helping individuals reflect on their role in the success of the team and company and developing a written plan to achieve their goals 06 Defining and Exploring Leadership SESSION 6: DEFINING AND EXPLORING LEADERSHIP IN THIS SESSION, WE WILL DEFINE AND EXPLORE THE ESSENCE OF LEADERSHIP, DISPELLING THE MYTHS AND PROVIDING A DEFINITION THAT WILL GUIDE YOU THROUGH THE COURSE. WE WILL ALSO EXPLORE THE THREE-TIER HIERARCHY OF SUCCESS AND HOW LEADERS CAN INFLUENCE MQ (MOTIVATIONAL INTELLIGENCE) BY DOING FIVE THINGS CONSISTENTLY. AS A MANAGER OR LEADER, YOU MAY HAVE FOUND THAT YOUR TEAM'S SUCCESS IS NOT GUARANTEED EVEN WITH THE BEST PLANS, PROCESSES, AND STRATEGIES. THIS IS BECAUSE NOT ALL TEAM MEMBERS WILL ADOPT NEW IDEAS OR CHANGES UNLESS THEY FIRST BELIEVE THEY CAN ACHIEVE THE DESIRED OUTCOME. KEY LEARNING OUTCOMES: * Understanding the essence of Leadership to provide an in-depth understanding of the essence of successful Leadership, dispelling the myths and providing a definition that will guide you through the course * Psychology of your team: Leaders understand that to achieve their goals, they need to focus on the psychology of their team * Power of questions in Leadership: Leaders can gain insight into the minds of their team members and unlock the key to motivating and developing them by asking the right questions * Explore the three-tier hierarchy of success and the importance of each level in determining a person's likelihood of success * Five things great leaders do each day to influence a culture of responsibility, consistently build esteem and confidence, and always work on coaching and mentoring employees 07 Building a Leadership Toolbox SESSION 7: BUILDING A LEADERSHIP TOOLBOX: TRUST & INSPIRATION FOSTERING ADAPTABILITY, RESPONSIBILITY, RESILIENCE, AND COURAGE, THIS STEP FOCUSES ON LEADERS' TOOLS AND TECHNIQUES TO PROMOTE GREATER TEAM ACCOUNTABILITY AND OWNERSHIP. IT STARTS TO DELVE INTO THE CRITICAL ROLE OF SELF-ESTEEM IN A PERSON'S MOTIVATIONAL INTELLIGENCE AND ADAPTABILITY. WE ALSO EXPLORE HOW SELF-ESTEEM IS FORMED AND INFLUENCES A PERSON'S INTERPRETATION OF FEEDBACK. WE ALSO LOOK AT SELF-ESTEEM'S CRITICAL ROLE IN A PERSON'S MOTIVATIONAL INTELLIGENCE AND ADAPTABILITY, EXAMINING HOW SELF-ESTEEM IS FORMED AND INFLUENCES A PERSON'S INTERPRETATION OF FEEDBACK. KEY LEARNING OUTCOMES: * Understanding the tools and techniques leaders can use to foster greater team accountability and ownership * Delving into the critical role of self-esteem in a person's motivational intelligence and adaptability * Exploring how self-esteem is formed and influences a person's interpretation of feedback * Examining the levels of self-esteem and associated behaviours of each group * Understanding the influence of comfort zones and tools leaders can use to help people overcome the fear of change 08 Developing a Healthy Perspective and Resilient Attitude SESSION 8: DEVELOPING A HEALTHY PERSPECTIVE AND RESILIENT ATTITUDE THIS STEP EXPLORES HOW DEVELOPING A HEALTHY PERSPECTIVE AND RESILIENT ATTITUDE IS CRUCIAL FOR SUCCESS AS A LEADER. IN THIS SESSION, WE WILL EXPLORE THE CRITICAL ROLE OF SELF-REFLECTION IN BUILDING MOTIVATION AND ADAPTABILITY. WE WILL EXAMINE HOW SELF-ESTEEM IS FORMED AND HOW IT INFLUENCES A PERSON'S INTERPRETATION OF FEEDBACK. WE WILL ALSO DELVE INTO THE LEVELS OF SELF-ESTEEM AND THE ASSOCIATED BEHAVIOURS OF EACH CLASS. WE WILL PROVIDE PRACTICAL STRATEGIES FOR CULTIVATING RESILIENCE AND ADAPTABILITY IN FACING CHALLENGES AND SETBACKS. THROUGH REFLECTION AND ANALYSIS OF YOUR MOMENTS OF SURPRISE, FRUSTRATION, AND FAILURE, YOU WILL DEVELOP A GROWTH MINDSET THAT FOSTERS CONTINUOUS LEARNING AND IMPROVEMENT. KEY LEARNING OUTCOMES: * The critical role of self-reflection in building motivation and adaptability * How self-esteem is formed and influences a person's interpretation of feedback * The levels of self-esteem and the associated behaviours of each class * Strategies for cultivating resilience and adaptability in the face of challenges and setbacks * The influence of affirmations and tools leaders can use to help people overcome the fear of change