293 Network & Security courses in London

NETWORK AUTOMATION COURSE DESCRIPTION This course is not a soft skills course covering the concepts of DevOps but instead concentrates on the technical side of tools and languages for network DevOps. Particular technologies focussed on are ansible, git and Python enabling delegates to leave the course ready to starting automating their network. Hands on sessions follow all major sections. More detailed courses on individual aspects of this course are available. WHAT WILL YOU LEARN * Evaluate network automation tools. * Automate tasks with ansible. * Use git for version control. * Use Python to manage network devices. * Use Python libraries for network devices. NETWORK AUTOMATION COURSE DETAILS * Who will benefit: Network engineers. * Prerequisites: TCP/IP foundation for engineers. * Duration 5 days NETWORK AUTOMATION COURSE CONTENTS * What is DevOps Programming and automating networks, networks and clouds, AWS, OpenStack, SDN, DevOps for network operations. * Initial configuration Configuring SSH, ZTP, POAP. Hands on Initial lab configuration. * Getting started with ansible The language, the engine, the framework. Uses of ansible, orchestration. The architecture, Controlling machines, nodes, Agentless, SSH, modules. Configuration management, inventories, playbooks, modules, roles. Hands on Installing ansible, running ad hoc commands. * Ansible playbooks ansible-playbook, YAML, plays, tasks, handlers, modules. Playbook variables. Register module, debug module. Hands on Running playbooks. * Ansible Inventories /etc/ansible/hosts, hosts, groups, static inventories, dynamic inventories. Inventory variables, external variables. Limiting hosts. Hands on Static inventories, variables in inventory files. * Ansible modules for networking Built in modules, custom modules, return values. Core modules for network operations. Cisco and/ or Juniper modules. ansible_connection. Ansible 2.6 CLI. Hands on Using modules. * Ansible templating and roles Configuration management, full configurations, partial configurations. The template module, the assemble module, connection: local, Jinja2 templates, variables, if, for, roles. Hands on Generating multiple configurations from a template. * Network programming and modules Why use Python? Why use ansible? alternatives, ansible tower, Linux network devices. * Programming with Python Scripting versus application development, Python interactive mode, Python scripts, Python 2.7 vs Python 3. A simple Python script. Variables, loops, control statements, operators. PEP style guide. Python IDEs. Hands on Simple Python programs. * More Python programming Functions. Classes, objects and instances, modules, libraries, packages. Python strings, Python file handling, pip list, pip install, Hands on Python programming with pyping. * Git Distributed version control, repositories, Git and GitHub, Alternatives to GitHub, Installing git, git workflows, creating repositories, adding and editing files, branching and merging, merge conflicts. Hands on working with Git. * Python and networking APIs, Sockets, Telnetlib, pysnmp, ncclient, ciscoconfparse. * Paramiko SSH and Netmiko Integrating Python and network devices using SSH. Netmiko, Netmiko methods. Hands on Netmiko. * PyEZ Juniper, NETCONF, installing PyEZ, a first pyEZ script, pyEZ configuration management. Hands on Juniper configuration management with pyEZ. * NAPALM What is NAPALM, NAPALM operations, getters, Replace, merge, compare, commit, discard. Hands on Configuration with NAPALM. Integrating ansible and NAPALM. * Python and REST REST APIs, enabling the REST API. Accessing the REST API with a browser, cURL, Python and REST, the request library. Hands on Using a REST API with network devices.

PERL TRAINING COURSE DESCRIPTION A hands on introduction to programming in Perl. WHAT WILL YOU LEARN * Write Perl programs. * Use Perl modules. * Debug Perl programs. * Examine existing code and determine its function. PERL TRAINING COURSE DETAILS * Who will benefit: Anyone wishing to learn Perl. * Prerequisites: None although experience in another high level language would be useful. * Duration 5 days PERL TRAINING COURSE CONTENTS * Introduction to Perl What is Perl? When to use Perl, downloading Perl, installing Perl, documentation, perldoc, running Perl, the Perl environment. Perl under UNIX, Perl under Windows. "Hello world". * Variables Scalars, data types, $_, strings and numbers, assignment, constants, strict, scope, STDIN. * Operators Number operators, string operators, precedence and associativity, converting numbers and strings, shortcut operators. * Flow control Blocks, if, else, elseif, unless, foreach, while, for do, until. * Regular expressions What are regular expressions? Pattern matching, Perl as a filter, file editing. * Strings Comparing strings, concatenating, substrings, chomp, chop, formatting, string manipulation. * Subroutines Comparing strings, concatenating, substrings, chomp, chop, formatting, string manipulation. * Arrays and hashes Working with arrays, element access, push(), pop(), shift(), unshift(), <STDIN> as an array, associative arrays, hashes of arrays, hash references, arrays of hashes, hashes of hashes. * Files Simple file handling, open, close, <FILEHANDLE>, <>, file tests, directory access, directory handles, database access, packing and packing binary data. * I/O STDIN, STDOUT and STDERR, Command line arguments,@ARGV. * Perl debugging The built in debugger, running the debugger, debugger commands, graphical debuggers. Script syntax errors, single stepping, breakpoints, watches. * Packages and modules CPAN, Finding modules, installing modules, using modules, scope. * Report formatting Formats, defining a format, invoking a format, field holders. * Process management System interaction, system(), exec(), signals. Security issues.

UNIX VIRTUALIZATION AND HIGH AVAILABILITY COURSE DESCRIPTION This course covers administering UNIX enterprise-wide with an emphasis on virtualization and high availability. WHAT WILL YOU LEARN * Manage Virtual Machines. * Manage containers. * Manage HA clusters. * Manage HA cluster storage. UNIX VIRTUALIZATION AND HIGH AVAILABILITY COURSE DETAILS * Who will benefit: Enterprise-level UNIX professional. UNIX professionals working with virtualization and/or High availability. * Prerequisites: Linux network administration 2 (LPIC-2) * Duration 5 days UNIX VIRTUALIZATION AND HIGH AVAILABILITY COURSE CONTENTS * VIRTUALIZATION * Virtualization concepts and theory Terminology, Pros and Cons of virtualization, variations of Virtual Machine monitors, migration of physical to VMs, migration of VMs between host systems, cloud computing. * Xen Xen architecture, networking and storage, Xen configuration, Xen utilities, troubleshooting Xen installations, XAPI, XenStore, Xen Boot Parameters, the xm utility. * KVM KVM architecture, networking and storage, KVM configuration, KVM utilities, troubleshooting KVM installations. * Other virtualization solutions OpenVZ and LXC, other virtualization technologies, virtualization provisioning tools. * Libvirt and Related Tools libvirt architecture, networking and storage, basic technical knowledge of libvirt and virsh, oVirt. * Cloud Management Tools Basic feature knowledge of OpenStack and CloudStack, awareness of Eucalyptus and OpenNebula. * Containers Containers versus VMs, Docker, Kubernetes. * Load balanced clusters of LVS/IPVS, VRRP, configuration of keepalived, configuration of ldirectord, backend server network configuration. HAProxy, configuration of HAProxy. * Failover clusters Pacemaker architecture and components (CIB, CRMd, PEngine, LRMd, DC, STONITHd), Pacemaker cluster configuration, Resource classes (OCF, LSB, Systemd, Upstart, Service, STONITH, Nagios), Resource rules and constraints (location, order, colocation), Advanced resource features (templates, groups, clone resources, multi-state resources), Pacemaker management using pcs, Pacemaker management using crmsh, configuration and management of corosync in conjunction with Pacemaker, other cluster engines (OpenAIS, Heartbeat, CMAN). * HIGH AVAILABILITY CLUSTER STORAGE * DRBD/cLVM DRBD resources, states and replication modes, configuration of DRBD resources, networking, disks and devices, configuration of DRBD automatic recovery and error handling, management of DRBD using drbdadm. drbdsetup and drbdmeta, Integration of DRBD with Pacemaker, cLVM, integration of cLVM with Pacemaker. * Clustered File Systems Principles of cluster file systems. Create, maintain and troubleshoot GFS2 file systems in a cluster, create, maintain and troubleshoot OCFS2 file systems in a cluster, Integration of GFS2 and OCFS2 with Pacemaker, the O2CB cluster stack, other commonly used clustered file systems.

NETWORK MANAGEMENT TECHNOLOGIES COURSE DESCRIPTION A comprehensive tour of the available network management technologies available for todays networks. The course starts with basic tools such as syslog along with Python network automation. SNMP is then covered with the *flow technologies and streaming telemetry. Configuration management with ansible, Python, NETCONF and RESTCONF is then studied. The final part of the course looks at SDN. Hands on sessions are used throughout to reinforce the theory rather than teach specific manufacturer equipment. Note that sections are available as individual courses. WHAT WILL YOU LEARN * Evaluate network management technologies. * Evaluate network management technologies. * Recognise the weaknesses of SNMP versus NETCONF and streaming telemetry. * Explain the role of NETCONF and RESTCONF. * Compare & contrast *flow and streaming telemetry. * Explain the role of SDN in network management. * Automate network configuration with ansible and Python. NETWORK MANAGEMENT TECHNOLOGIES COURSE DETAILS * Who will benefit: Those wishing to manage networks. (Previous Python experience is NOT needed) * Prerequisites: Intro to data comms * Duration 5 days NETWORK MANAGEMENT TECHNOLOGIES COURSE CONTENT BASIC NETWORK MANAGEMENT * Network management What is network management? Benefits, issues. FCAPS model. Fault management, Configuration management, accounting, performance, security. What to manage, what not to manage. Managing network devices, managing servers. MONITORING NETWORKS * Traditional network tools Ping..., SSH, syslog, TFTP for configurations. nmap. Wireshark. CLI. Web based management. Splunk. Nessus, snort, Kali. Hands on syslog, network inventories. * Network automation using the CLI Programming and automating networks, netOps. Python, Git. Python network modules, SSH, paramiko, netmiko. EVE-NG. Hands onPython network modules. * Structured versus unstructured data Problems with automation and unstructured data. XML, JSON, YAML. The role of YANG. Hands on Parsing data. * SNMP SNMP architecture, SNMP MIBs, SMI, the SNMP protocol, polling security. Configuring SNMP. SNMPv1, v2, v3, SNMP security. Which version should you use? MIBs and MIB structure. mib-2, extra parts of mib-2, Private enterprise MIBs. Summary: What SNMP is good/bad at. Hands on Configuring agents and a NMS. MIB browsing. * Server management Microsoft, Linux, application polling. WMI vs SNMP. Hands on: Application polling. PERFORMANCE MANAGEMENT * *flow Polling, push vs pull, netflow, sflow, IPFIX, *flow. Flows. Where to monitor traffic. Comparing *flow with SNMP. Architecture: Generators and collectors. When flows are exported. NetFlow reporting products. SolarWinds. Hands on Netflow configuration. Collectors. * Streaming telemetry Model driven telemetry, periodic/on change. Structured data. Telemetry protocol stack. gRPC and gNMI. Protobuf. gNMI operations. Telemetry architecture. Telegraf, databases, Grafana. Hands on Telemetry example. CONFIGURATION MANAGEMENT * Configuration management tools Chef, puppet, ansible, saltstack. Ansible architecture, controlling machines, nodes, agentless, SSH, modules. Inventories, playbooks, modules, network modules, jinja2 templates. Hands on Network configuration with ansible. * NETCONF What is NETCONF? Protocol stack, Data stores, traffic flows, validating configurations, rollback. YANG data models and how YANG is used by NETCONF. XML. Explorers and other tools. Hands on anx, Python and NETCONF. * RESTCONF The REST API, HTTP, What is RESTCONF? Tools including Postman. Comparison with NETCONF. Hands on Configuration with RESTCONF. * Python network automation: configuration SSH issues. Using structured data. Jinja2. ncclient, requests, NAPALM, Nornir. Automated testing. Hands on Python network device configuration with nornir. SOFTWARE DEFINED NETWORKS AND ORCHESTRATION * Classic SDN What is SDN? benefits. SDN architecture. SDN applications, SDN switches, SDN controllers, Network Operating Systems. Control plane, data plane. Northbound interfaces. SDN components. Southbound interfaces. OpenFlow. ONF, OpenFlow ports, Flow tables. * Network virtualization Virtual networks, virtual switches, NfV. Service chaining. NfV and SDN. * SDN implementations Classic SDN, Hybrid SDN, SDN via APIs, SDN via overlays. Data centre SDN, VXLAN, Service Provider SDN, SD WAN, Enterprise SDN, WiFi. * SDN and open source OpenDaylight, OpenVSwitch, Open Networking Forum, Open Network Operating System. Hands onOpenStack. * SD-WAN What is SD-WAN? Architecture: Edge, gateway, orchestrator, controller. Overlay and underlay. Use of MPLS, 4G/5G. Benefits and features. Secure Access Service Edge (SASE).

JAVA TRAINING COURSE DESCRIPTION A comprehensive introduction of the Java language and environment. It is important to note that the course will assume that the delegates are already familiar with the C language as this enables more advanced features of the Java language to be covered in the course. The course will also give an overview of areas related to programming in Java. WHAT WILL YOU LEARN * Describe the Java architecture. * Write Java applets and applications. * Debug Java programs. * Examine existing code and determine its function. * Use multimedia extensions, the awt, multithreading, exceptions within Java JAVA TRAINING COURSE DETAILS * Who will benefit: Those wishing to program in Java. * Prerequisites: Complete C programming * Duration 5 days JAVA TRAINING COURSE CONTENTS * Review of UNIX fundamentals * What is Java? What Java is, history of Java, reasons for success. The Java Virtual Machine, Bytecodes, getting up and running with Java, Java resources. Simple Java applications. * C features in Java Java data structures, Java flow control, differences from C, arrays, strings and packages. * OO features in Java Java classes and objects, inheritance, overloading, packages. Differences from C++. * Java applets Applications vs. applets, HTML, the applet tag, applet methods, life cycle, testing and debugging. * Multimedia applets Images, sounds, fonts, colours and animation. * Java products The JDK in detail, other development environments. Javabeans and JDBC overviews. * Abstract Window Toolkit JFC and Swing versus AWT. Event handling (JDK 1.1), GUIs, panels, buttons, lists, scrollbars, text areas, frames… * Exception handling and multithreading Handling exceptions. Starting, pausing, stopping threads, producers, consumers, monitoring. * More standard classes Java file I/O, Streams, The system class. The networking model, java.net classes. * Security and Java Types of attack, the security manager, craplets, securing the network. * Integrating legacy code with Java

COMPLETE PYTHON TRAINING COURSE DESCRIPTION Python is an agile, robust, expressive, fully objectoriented, extensible, and scalable programming language. It combines the power of compiled languages with the simplicity and rapid development of scripting languages. This course covers Python from the very basics of 'hello world!' through to object oriented programming and advanced topics such as multi threading. Hands on follows all the major sections in order to reinforce the theory. WHAT WILL YOU LEARN * Read Python programs. * Write Python programs. * Debug Python programs. * Use Python's objects and memory model as well as its OOP features. COMPLETE PYTHON PROGRAMMING TRAINING COURSE DETAILS * Who will benefit: Anyone wishing to learn Python. * Prerequisites: None. * Duration 5 days COMPLETE PYTHON PROGRAMMING TRAINING COURSE CONTENTS * Welcome to Python: What is Python? Origins, features. Downloading and installing Python, Python manuals, comparing Python, other implementations. * Getting started: Program output, the print statement, "hello world!", Program input, raw_input(), comments, operators, variables and assignment, numbers, strings, lists and tuples, dictionaries, indentation, if statement, while Loop, for loop. range(), list comprehensions. Files, open() and file() built-in functions. Errors and exceptions. Functions, Classes, Modules, useful functions. * Python basics: Statements and syntax, variable assignment, identifiers, basic style guidelines, memory management, First Python programs, Related modules/developer tools. * Python Objects: Other built-in types, Internal Types, Standard type operators, Standard type built-in functions, Categorizing standard types, Unsupported types. * Numbers: Integers, Double precision floating point numbers, Complex numbers, Operators, Built-in and factory functions, Other numeric types. * Sequences: strings, lists, and tuples: Sequences, Strings, Strings and operators, String-only operators, Built-in functions, String built-in methods, Special features of strings, Unicode, Summary of string highlights, Lists, Operators, Built-in functions, List type built-in methods, Special features of lists, Tuples, Tuple operators and built-in functions, Tuples special features, Copying Python objects and shallow and deep copies. * Mapping and set types: Mapping Type: dictionaries and operators, Mapping type built-in and factory functions, Mapping type built-in methods, Dictionary keys, Set types, Set type operators, Built-in functions, Set type built-in methods. * Conditionals and loops: If, else and elif statements, Conditional expressions, while, for, break, continue and pass statements, else statement . . . take two, Iterators and iter(), List comprehensions, Generator expressions. * Files and input/output: File objects, File built-in functions [open() and file()], File built-in methods and attributes, Standard files, Command-line arguments, File system, File execution, Persistent storage modules. * Errors and exceptions: What are exceptions? Detecting and handling exceptions, Context management, Exceptions as strings, Raising exceptions, Assertions, Standard exceptions, Creating Exceptions, Why exceptions, Exceptions and the sys module. * Functions: Calling, creating and passing functions, formal arguments, variable-length arguments, functional programming, Variable scope, recursion, generators. * Modules: Modules and files, Namespaces, Importing modules, Module import features, Module built-in functions, Packages, Other features of modules. * Object-Oriented Programming (OOP): Classes, Class attributes, Instances, Instance attributes, Binding and method invocation, Static methods and class methods, Composition, Sub-classing and derivation, Inheritance, Built-in functions for classes, and other objects, Customizing classes with special methods, Privacy, Delegation, Advanced features of new-style classes (Python 2.2+), Related modules and documentation. * Execution environment: Callable and code Objects, Executable object statements and built-in functions, Executing other programs. 'Restricted' and 'Terminating' execution, operating system interface. * Regular expressions: Special symbols and characters, REs and Python, Regular expressions example. * Network programming: Sockets: communication endpoints, Network programming in Python, SocketServer module, Twisted framework introduction. * Internet client programming: What are internet clients? Transferring files, Network news, E-mail. * Multithreaded Programming: Threads and processes Python, threads, and the global interpreter lock, The thread and threading Modules. * GUI programming: Tkinter and Python programming, Tkinter Examples, Brief tour of other GUIs. * Web programming: Web surfing with Python: creating simple web clients, Advanced Web clients, CGI: helping web servers process client data, Building CGI applications, Using Unicode with CGI, Advanced CGI, Web (HTTP) Servers. * Database programming: Python database application programmer's interface (DB-API), ORMs. * Miscellaneous Extending Python by writing extensions, Web Services, programming MS Office with Win32 COM, Python and Java programming with Jython.

ADVANCED TCP/IP TRAINING COURSE DESCRIPTION An intensive advanced TCP/IP course focusing on the details of the protocols according to the RFCs. This course is designed to go into the technical details of the protocols and is not for those that are new to TCP/IP. A particular focus is on TCP and performance. Those more interested in routing protocols should see our Definitive IP routing for engineers course. It is expected that delegates are totally familiar with configuration addressing. Hands on sessions consist of protocol analysis using Wireshark. WHAT WILL YOU LEARN * Analyse packets and protocols in detail. * Troubleshoot networks using Wireshark. * Find performance problems using Wireshark. * Perform network forensics. ADVANCED TCP/IP TRAINING COURSE DETAILS * Who will benefit: Advanced technical staff. * Prerequisites: TCP/IP Foundation for engineers * Duration 5 days ADVANCED TCP/IP TRAINING COURSE CONTENTS * IP Fragmentation and MTU issues, Path MTU discovery, Geolocation, unusual IP addresses, forwarding broadcasts, DiffServ, DSCP, ECN, assured and expedited forwarding. TTL usage in traceroute, Protocol field. Sanitising IP addresses in trace files. Wireshark and checksum errors. * IPv6 The header. Extension headers. Traffic class and flow labels. Tunnelling. IPv6 and fragmentation. * ARP Requests, responses, gratuitous ARP, Proxy ARP, ARP poisoning. * ICMP ping, Round Trip Times, ICMP redirect, ICMP router advertisement and solicitation, Time Exceeded, Destination unreachable. ICMPv6: Similarity to ICMPv4, Neighbor discovery and the replacement of ARP. MLD. * First hop redundancy ICMP discovery, HSRP, VRRP, GLBP. * IGMP Multicast overview, multicast architecture, multicast addresses, IGMP v1, IGMPv2, IGMPv3. * UDP Use in broadcasts and multicasts. Port numbers. * TCP Connections, RST, FIN, sequence numbering, packet loss recovery, Fast recovery, RTO timeout, SACK, TCP flow control, receive window, congestion window, van Jacobsen, nagle, delayed ACKs, PSH, URG, TCP options, MSS, Window scaling, TCP timestamps. Congestion notification. Hands on Troubleshooting with sequence numbers, Wireshark IO and TCP graphs to analyse performance. Window size issues. * DHCP DHCP header. Relationship to BOOTP. Discover, offer, request, decline, ACK, release. Lease, renewal and rebind times. Relay agents. DHCPv6 * DNS Names and addresses, Resource Records, queries, responses, problems. MDNS. * HTTP Requests, methods, request modifiers, response codes. HTTPS. SSL, TLS. Proxies. Hands on Redirects, recreating pages from packets. * FTP Commands, responses, passive/active mode. * Email SMTP, POP3, IMAP, commands responses. * Voice and Video RTP, RTCP, SIP. IP PBXs. Traffic flows. Hands on Voice playback. * SNMP MIBs, GET, TRAP, polling. * Performance Baselining, high latency, Wireshark and timings, packet loss, redirections, small packets, congestion, name resolution. * Security Network forensics, scanning and discovery, suspect traffic. IPsec, SSH.

WCNA TRAINING COURSE DESCRIPTION Wireshark is a free network protocol analyser. This hands-on course provides a comprehensive tour of using Wireshark to troubleshoot networks. The course concentrates on the information needed in order to pass the WCNA exam. Students will gain the most from this course only if they already have a sound knowledge of the TCP/IP protocols. WHAT WILL YOU LEARN * Analyse packets and protocols in detail. * Troubleshoot networks using Wireshark. * Find performance problems using Wireshark. * Perform network forensics. WCNA TRAINING COURSE DETAILS * Who will benefit: Technical staff looking after networks. * Prerequisites: TCP/IP Foundation for engineers * Duration 5 days WCNA TRAINING COURSE CONTENTS * What is Wireshark? Network analysis, troubleshooting, network traffic flows. Hands on Download/install Wireshark. * Wireshark introduction Capturing packets, libpcap, winpcap, airpcap. Dissectors and plugins. The menus. Right click. Hands on Using Wireshark. * Capturing traffic Wireshark and switches and routers. Remote traffic capture. Hands on Capturing packets. * Capture filters Applying, identifiers, qualifiers, protocols, addresses, byte values. File sets, ring buffers. Hands on Capture filters. * Preferences Configuration folders. Global and personal configurations. Capture preferences, name resolution, protocol settings. Colouring traffic. Profiles. Hands on Customising Wireshark. * Time Packet time, timestamps, packet arrival times, delays, traffic rates, packets sizes, overall bytes. Hands on Measuring high latency. * Trace file statistics Protocols and applications, conversations, packet lengths, destinations, protocol usages, strams, flows. Hands on Wireshark statistics. * Display filters Applying, clearing, expressions, right click, conversations, endpoints, protocols, combining filters, specific bytes, regex filters. Hands on Display traffic. * Streams Traffic reassembly, UDP and TCP conversations, SSL. Hands on Recreating streams. * Saving Filtered, marked and ranges. Hands on Export. * TCP/IP Analysis The expert system. DNS, ARP, IPv4, IPv6, ICMP, UDP, TCP. Hands on Analysing traffic. * IO rates and trends Basic graphs, Advanced IO graphs. Round Trip Time, throughput rates. Hands on Graphs. * Application analysis DHCP, HTTP, FTP, SMTP. Hands on Analysing application traffic. * WiFi Signal strength and interference, monitor mode and promiscuous mode. Data, management and control frames. Hands on WLAN traffic. * VoIP Call flows, Jitter, packet loss. RTP, SIP. Hands on Playing back calls. * Performance problems Baselining. High latency, arrival times, delta times. Hands on Identifying poor performance. * Network forensics Host vs network forensics, unusual traffic patterns, detecting scans and sweeps, suspect traffic. Hands on Signatures. * Command line tools Tshark, capinfos, editcap, mergecap, text2pcap, dumpcap. Hands on Command tools.

WAN TRAINING COURSE DESCRIPTION A hands on Introduction to Wide Area Networks for engineers. This course covers all current major WAN technologies from a perspective of design, evaluating technologies available as well as hands on to consolidate the theory WHAT WILL YOU LEARN * Describe the seven-layer model and realise how it applies to the real world. * Evaluate and describe WAN technologies. * Describe the architecture of WANs in the core. * Use WANS to interconnect LANS. WAN TRAINING COURSE DETAILS * Who will benefit: Technical staff wishing to find out more about how their WAN works. * Prerequisites: Intro to data communications & networking * Duration 5 days WAN TRAINING COURSE CONTENTS * Introduction LANs, MANS and WANS, protocols, the OSI seven layer model, ITU-T, ETSI, DTE, DCE, and the overall picture. * WAN architectures Service providers, core, access, DTE, DCE, CPE, dialup, circuit switched, packet switched, how to choose a WAN, common bandwidths, site to site, remote access. Topologies: Star, Full mesh, partial mesh. * History of WANs Before IP was ubiquitous, The PSTN, Dial up networks, modems, ISDN, Stat mux, TDM, 64k, N*64, E1, X25, Frame Relay * The role of IP and routers The growth of IP, the role of routers, routing tables, routing protocols. Hands on: IP and routing. * Layer 1 Physical Copper, Fibre, Wireless, Microwave, Phone lines, FTTC, FTTH, mobile networks. * Service provider technologies The transport plane, SDH, SONET, DWDM. * WAN access Phone lines, leased lines, xDSL, WiMax, satellite, the role of PPP. * Broadband adband xDSL, ADSL, SDSL, local loops, DSLAM, DSL architecture. * ATM Cell switching principles, ATM switching, Virtual paths, QOS, CBR, VBR, ABR, UBR, AAL1 to AAL5, MPOA, LANE, Voice over ATM. * The Internet VPNs, IPSEC, QOS. * What is MPLS? Core MPLS, MPLS and the 7 layer model, MPLS protocol, MPLS standard, MPLS runs on routers, MPLS history, Why MPLS? * MPLS architecture LSRs, PE and P router roles, FEC, swapping labels, MPLS packet format, Loops, TTL control. * Ethernet What is Ethernet? LANs, MANs, WANs, Ethernet and switches in the LAN. Traditional LAN/WAN integration, routers. The Ethernet interface for the WAN. Standards: Transporting carrier Ethernet.

SUPPORTING WINDOWS 10 COURSE DESCRIPTION This course is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. These skills include understanding of Windows 10 features, how they can be used in an Active Directory environment and how to troubleshoot them. WHAT WILL YOU LEARN * Troubleshoot startup issues and operating system services on a Windows 10 PC. * Troubleshoot issues related to network connectivity. * Troubleshoot client configuration failures and GPO application issues. * Troubleshoot issues related to application installation and operation. * Recover a PC running Windows 10. SUPPORTING WINDOWS 10 COURSE DETAILS * Who will benefit: Anyone supporting users running Windows 10 personal computers within a medium to large enterprise. * Prerequisites: None. * Duration 5 days SUPPORTING WINDOWS 10 COURSE CONTENTS * Implementing a Troubleshooting Methodology Overview of Windows 10, Introduction to the EDST Job Role, Overview of the Troubleshooting Steps & Tools. Hands on Implementing a Troubleshooting Methodology. Hands on Using Troubleshooting Tools for Windows 10. * Troubleshooting Startup Issues Overview of the Windows 10 Startup Recovery Environment, Troubleshooting Startup Settings & Operating System Services Issues, Recovering BitLocker-Protected Drives. Hands on Troubleshooting Startup Issues. Hands on Recovering BitLocker-Encrypted Drives, Creating a New BitLocker Password. * Troubleshooting Hardware and Device Drivers Troubleshooting Device Driver Failures & Physical Failures, Overview of Hardware Troubleshooting, Monitoring Reliability, Configuring the Registry. Hands on Troubleshooting Device Driver Issues, Resolving Hardware Issues, Adding a Missing Device Driver to a Driver Store, Reverting a Problematic Device Driver. Hands on Troubleshooting Hardware Issues, Diagnosing Memory, Troubleshooting and Repairing Failed Disk Redundancy Synchronizing Settings, Accessing Data on a Foreign Volume. * Troubleshooting Remote Computers Using Remote Desktop and Remote Assistance, Remoting with Windows PowerShell Hands on Troubleshooting Remote Computer by using Remote Desktop and Remote Assistance. Hands on Troubleshooting Remote Computer by using Windows PowerShell. * Resolving Network Connectivity Issues Determining Network Settings, Troubleshooting Network Connectivity Issues, Troubleshooting Name Resolution. Hands on Resolving Network Connectivity Issues. Hands onResolving Name Resolution Issues. * Troubleshooting Group Policy Overview of Group Policy Application, Resolving Client Configuration Failures and GPO Application Issues. Hands on Troubleshooting Group Policy Application Issues. Hands on Resolving Group Policy Issues. Hands on Installing and Sharing a Printer. * Troubleshooting User Settings Troubleshooting Sign In Issues, Troubleshooting the Application of User Settings. Hands on Troubleshooting Sign in Problems. Hands on Troubleshooting the Application of User Settings, Resolving Folder Redirection Problem, Resolving Roaming User Profile Problem. * Troubleshooting Remote Connectivity Troubleshooting VPN Connectivity Issues & DirectAccess. Hands on Troubleshooting VPN Connectivity Lab : Configuring and Troubleshooting DirectAccess Configuring and Verifying, DirectAccess Client-Side Settings, Troubleshooting DirectAccess. Troubleshooting Resource Access Within a Domain & File Permissions Issues, Recovering Files Encrypted by EFS, Troubleshooting Printer Access Issues. Lab : Troubleshooting File Access Issues Lab : Troubleshooting Access to Encrypted Files. Hands on Troubleshooting Printer Access Issues * Troubleshooting Resource Access for Non Domain Member Clients Configuring and Troubleshooting Device Registration, Configuring and Troubleshooting Work Folders, Configuring and Troubleshooting OneDrive Access. Hands on Troubleshooting Resource Access for Clients that are not Domain Members. Troubleshooting Device Registration, Work Folders and OneDrive for Business. * Troubleshooting Applications Troubleshooting Desktop App Installation Issues, Desktop Apps, Managing Windows Store Apps, Troubleshooting Access to Company Web Applications. Hands on Troubleshooting Desktop Apps, AppLocker Policy Application & Application Compatibility issue. Hands on Troubleshooting Access to Company Web Applications, Internet Explorer Issue & Microsoft Edge. * Maintaining Windows 10 Managing & Troubleshooting Windows Activation, Troubleshooting Performance, Applying Applications. Hands on Monitoring and Troubleshooting Performance. * Recovering Data and Operating System File Recovery in Windows 10, Recovering an OS. Hands on Recovering Data, Recovering Data from Azure Backup, Recovering Deleted File by Using File History. Hands on Provisioning Computer to Comply with Company Standards, Provision Computer to Comply with Company Standards.