Name: Information Management
Price: 11.99 GBP
Availability: InStock

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Limited Time Offer </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Join thousands of satisfied students who have already enrolled in our online Functional Skills Maths Level 2, Functional Skills English Grammar Level 2 &amp; IT Training course.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Functional Skills bundle course comprises the ultimate two expert-tailored courses in addition to one gift course to provide you with the fundamentals of functional skills, and they are:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Course 01: </em></strong>Functional Skills Maths Level 2</li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: </strong></em>Functional Skills English Level 2</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Course 03: </em></strong>Functional Skills IT</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do simple calculations like adding VAT or sale prices feel hard to work out? Or, having trouble composing perfectly spelled and punctuated emails or letters? To overcome these daily struggles, you require a set of functional skills. Functional skills open doors to education, life, and career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The UK government</strong> has recognised functional skills as critical for improving people&#39;s literacy and numeracy. To mention a few benefits, good literacy and numeracy abilities enable people to perform better at work, manage their money, assist children with schoolwork, and participate in civic activities. With our Functional Skills Maths Level 2, Functional Skills English Grammar Level 2 &amp; IT Training bundle course, you can understand the essential concepts of Maths, English, and IT.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What you&#39;ll learn in Functional Skills Maths Level 2, Functional Skills English Grammar Level 2 &amp; IT Training:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Establish an effective understanding of the frameworks of functional skills.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about several sorts of numbers, including integers, rational numbers, and more.</li><li fr-original-style="" style="box-sizing: border-box;">Enlighten yourself with mathematical concepts such as factors, fractions, and percentages.</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply BODMAS, the unitary method, and calculate profit and loss.</li><li fr-original-style="" style="box-sizing: border-box;">Get acquainted with approximation, estimation, and scientific notation or standard form.</li><li fr-original-style="" style="box-sizing: border-box;">Acquire a firm grasp of English grammar, sentence structures, punctuation, and spelling.</li><li fr-original-style="" style="box-sizing: border-box;">Develop a thorough understanding of frequent blunders and how to avoid them.</li><li fr-original-style="" style="box-sizing: border-box;">Strengthen your teaching productive and receptive skills.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Join Functional Skills Maths Level 2, Functional Skills English Grammar Level 2 &amp; IT Training bundle today - Learn essential life skills and administer them to address real-world challenges.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Functional Skills Course Curriculum: </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: Functional Skills Maths</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Integers ( Directed Numbers)</li><li fr-original-style="" style="box-sizing: border-box;">Factors and Multiples</li><li fr-original-style="" style="box-sizing: border-box;">Fractions</li><li fr-original-style="" style="box-sizing: border-box;">Simplification Rule: BODMAS</li><li fr-original-style="" style="box-sizing: border-box;">Decimal numbers</li><li fr-original-style="" style="box-sizing: border-box;">Rational Numbers</li><li fr-original-style="" style="box-sizing: border-box;">Approximation</li><li fr-original-style="" style="box-sizing: border-box;">Estimation and Scientific Notation or Standard form</li><li fr-original-style="" style="box-sizing: border-box;">Percentage</li><li fr-original-style="" style="box-sizing: border-box;">Ratio and Proportion</li><li fr-original-style="" style="box-sizing: border-box;">Unitary Method and its Applications</li><li fr-original-style="" style="box-sizing: border-box;">Profit, Loss, discount, and Tax</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: Functional Skills English</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to the Course</li><li fr-original-style="" style="box-sizing: border-box;">Basics of Grammar</li><li fr-original-style="" style="box-sizing: border-box;">The Basics of Sentences</li><li fr-original-style="" style="box-sizing: border-box;">Structure of Sentence</li><li fr-original-style="" style="box-sizing: border-box;">Questions</li><li fr-original-style="" style="box-sizing: border-box;">Punctuation and Capitalisation</li><li fr-original-style="" style="box-sizing: border-box;">Spelling</li><li fr-original-style="" style="box-sizing: border-box;">Common Mistakes and Ways to Improve</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: Functional Skills IT</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction</li><li fr-original-style="" style="box-sizing: border-box;">Information Technology</li><li fr-original-style="" style="box-sizing: border-box;">Components of IT</li><li fr-original-style="" style="box-sizing: border-box;">Hardware</li><li fr-original-style="" style="box-sizing: border-box;">Operating System</li><li fr-original-style="" style="box-sizing: border-box;">Application/Software</li><li fr-original-style="" style="box-sizing: border-box;">Networking</li><li fr-original-style="" style="box-sizing: border-box;">Security</li><li fr-original-style="" style="box-sizing: border-box;">Traffic Flow &amp; Enterprise Level IT Components</li><li fr-original-style="" style="box-sizing: border-box;">Storage</li><li fr-original-style="" style="box-sizing: border-box;">Database</li><li fr-original-style="" style="box-sizing: border-box;">Virtualisation &amp; Cloud</li><li fr-original-style="" style="box-sizing: border-box;">Management &amp; Other IT Jobs</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        200 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Functional Skills Maths Level 2, English Grammar Level 2 &amp; IT</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Functional Skills Maths Level 2, English Grammar Level 2 &amp; IT Training course is suitable for anyone interested in:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Functional Skills Qualification in English at Entry 1 / ICT at Level 2 / Mathematics at Entry 1</li><li fr-original-style="" style="box-sizing: border-box;">IGCSE English Learners</li><li fr-original-style="" style="box-sizing: border-box;">A-Level Maths Students</li><li fr-original-style="" style="box-sizing: border-box;">GCSE English Students</li><li fr-original-style="" style="box-sizing: border-box;">GCSE Maths Students</li><li fr-original-style="" style="box-sizing: border-box;">Level 1/Level 2 GCSE in Mathematics Learners</li><li fr-original-style="" style="box-sizing: border-box;">A-level English Language Learners</li><li fr-original-style="" style="box-sizing: border-box;">Mathematics Teacher</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Functional Skills Maths Level 2, English Grammar Level 2 &amp; IT</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Functional Skills Maths Level 2, Functional Skills English Level 2 &amp; IT Training course is open to all, with no formal entry requirements.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Functional Skills Maths Level 2, English Grammar Level 2 &amp; IT</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You can explore jobs such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">IT Specialist</li><li fr-original-style="" style="box-sizing: border-box;">Mathematics Teacher</li><li fr-original-style="" style="box-sizing: border-box;">English Teacher</li><li fr-original-style="" style="box-sizing: border-box;">Corporate Officer</li><li fr-original-style="" style="box-sizing: border-box;">Functional Skills Trainer</li><li fr-original-style="" style="box-sizing: border-box;">Online Learning Support Tutor</li><li fr-original-style="" style="box-sizing: border-box;">IT Trainer</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Average salary range: &pound;30K- &pound;60K/annum</strong></p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion: CPD (PDF)</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam &amp; Assessment</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">MCQ based assessment</li><li fr-original-style="" style="box-sizing: border-box;">60% marks to pass</li><li fr-original-style="" style="box-sizing: border-box;">Instant result and Feedback</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">CPD Certified PDF Certificates</li><li fr-original-style="" style="box-sizing: border-box;">Hardcopy Certificate included</li><li fr-original-style="" style="box-sizing: border-box;">QLS Endorsed Functional Skills Maths Certificate available</li></ul></div>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion: CPD (Hardcopy)</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            &pound;15
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hardcopy Certificate (within the UK): &pound;15</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hardcopy Certificate (international): &pound;15 + &pound;10 (postal charge) = &pound;25</strong></li></ul></div>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion (QLS Hardcopy)</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            &pound;109
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Quality License Scheme is part of the Skills and Education Group. We are committed to helping employers, organisations, and learners cultivate the relevant skills for learning, employment and skills for life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The benefit of QLS Endorsement </strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Being approved by Quality License Scheme demonstrates your commitment to quality learning for learners</li><li fr-original-style="" style="box-sizing: border-box;">A brand strengthens by aligning with a nationally recognised awarding organisation</li><li fr-original-style="" style="box-sizing: border-box;">Certificates will be branded with the Quality License Scheme logos</li><li fr-original-style="" style="box-sizing: border-box;">The ability to keep control of your course contents</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate Price </strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Within the UK: &pound;109</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">International: &pound;109 + &pound;10 (postal charge) = &pound;119</strong></li></ul></div>

                        </div>

One Education

Online Course Creation

English Language Teaching

Functional Skills

Maths Teacher

IT Literacy

Functional Skills Maths Level 2, Functional Skills English Level 2 & Functional Skills IT Course

General Admission

<p><span>The Essential IT Skills is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification.     </span></p>
<p><span>This Essential IT Skills consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.</span></p>
<p><span>The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.</span></p>
<h3><b>Why choose this course</b></h3>
<ul>
<li><span>Earn an</span><span> e-certificate upon successful completion.</span></li>
<li><span>Accessible, informative modules taught by expert instructors</span></li>
<li><span>Study in your own time, at your own pace, through your computer tablet or mobile device</span></li>
<li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li>
<li><span>Get 24/7 help or advice from our email and live chat teams</span></li>
<li><span>Full Tutor Support on Weekdays</span></li>
</ul>
<h3><b>Course Design</b></h3>
<p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p>
<p><span>You are taught through a combination of</span></p>
<ul>
<li><span>Video lessons</span></li>
<li><span>Online study materials</span></li>
<li><span>Mock exams</span></li>
<li><span>Multiple-choice assessment</span></li>
</ul>
<h3><b>Certification</b></h3>
<div id="course-home">
<div>
<div id="course-home">
<div>
<p>Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts.</p>
</div>
</div>
<div id="course-curriculum">
<div></div>
</div>
</div>
</div>
<div id="course-curriculum">
<div></div>
</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Essential IT Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Introduction: A Transforming Technology</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Importance of Information Technology</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Communication and Network</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: Future Skills Required in Information Technology</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Technology as a Foundation Skill Area</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Word Processing Software</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Presentation Software</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Creating and Editing Spreadsheet (Part 1: The Basics of Spreadsheets)</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 09: Creating and Editing Spreadsheet (Part 2: Navigation and Edit)</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Storing Database</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Information Technology Project Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Essential IT Skills</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Essential IT Skills</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts	</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Computing Skills

IT Certifications

IT Skills

Essential Skills

Computer Skills

Digital Skills

Essential IT Skills

<div>
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				<div>
									<section>
						<div>
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					<div>
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				<div>
								<div>
				<p><span>Register on the IT Support Assistant today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</span></p><p><span>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.</span></p><p><span>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion.</span></p><p><span>The IT Support Assistant is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.</span></p><p><span>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</span></p><h5><b>What You Get With The IT Support Assistant</b></h5><ul><li><span>Receive a e-certificate upon successful completion of the course</span></li><li><span>Get taught by experienced, professional instructors</span></li><li><span>Study at a time and pace that suits your learning style</span></li><li><span>Get instant feedback on assessments </span></li><li><span>24/7 help and advice via email or live chat</span></li><li><span>Get full tutor support on weekdays (Monday to Friday)</span></li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
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		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Course Design</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<div id="course-home"><div><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li></ul></div></div>					</div>
						</div>
				</div>
						</div>
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		</section>
				<section>
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			<div>
							<div>
						<div>
				<div>
			<h2>Certification</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.</span></p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Who Is This Course For:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
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					</div>
		</section>
				<section>
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			<div>
							<div>
						<div>
				<div>
			<h2>Requirements:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The online training is open to all students and has no formal entry requirements. To study the IT Support Assistant, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Section 1: Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Introduction</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Course Outline</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 2: Information Technology</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Facts about Information Technology (IT)</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: What is Information Technology &amp; How IT Works</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 3: Components of IT</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: IT Components</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 4: Hardware</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What is Hardware</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Examples of Computer</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Computer Hardware Manufacturers</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: Hardware Jobs</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 5: Operating System</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What is Operating System</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Examples of Operating System</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Operating System Jobs</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: OS Tools Related Jobs</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 6: Application/Software</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What is Application/Software</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Software Building Tools and Languages</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Software/Application Building Jobs</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: Software/Application User Jobs</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 7: Networking</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What is Computer Networking</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Computer Network Companies</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Network Jobs</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 8: Security</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What is Computer Security</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Security Companies</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Security Jobs</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 9: Traffic Flow &amp; Enterprise Level IT Components</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: How Information Flow within IT</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Enterprise Level IT Components</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 10: Storage</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What is Storage</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Storage Companies and Technologies</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Jobs in Storage</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 11: Database</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What is Database</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Database Type and Technologies</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Database Jobs</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 12: Virtualisation &amp; Cloud</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What is Virtualisation</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: What is Cloud Technology</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Virtualisation and Cloud Companies</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: Virtualisation and Cloud Jobs</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 13: Management &amp; Other IT Jobs</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: IT Management Jobs</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Other IT Jobs</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

IT Support

Learning Support Assistant (LSA)

IT (Information Technology)

Trainers Course

Support Assistant

IT Support Assistant

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore the world of cybersecurity beyond firewalls and antivirus software in this micro-learning course. Discover the critical role employees play in safeguarding your organization&#39;s digital assets and learn about the motivations behind cybercrimes. Gain insights into the dynamic landscape of digital threats and the alarming growth of cybercrime. This course will equip you with essential knowledge to protect yourself and your company from security breaches, emphasizing the importance of vigilance and awareness.</p>

Enspark

Cyber Security

Phishing

Delve into cybersecurity beyond tools: understand employee roles, cybercrime motivations, and the evolving threat landscape. Learn to guard against breaches with awareness.

Cybersecurity: An Introduction to Cybersecurity

<div id="msbmAccordion">
<div>
<div id="headingOne">
<h2>

</h2>
</div>
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<div>
<div>
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<div>
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<div>
<div>
<div>
<p>Our Professional Certificate Course in Understanding the Role of Information Technology in Logistics and Supply Chain is designed to provide participants with a comprehensive understanding of the impact of IT on supply chain management. The course covers a wide range of topics including the concept of Information Logistics (IL) and the Information Logistics Model, Logistics Information Systems and the role of information elements. Participants will also learn about Big Data logistics and the Enterprise Application Integration (EAI) approach. Additionally, the course will cover Logistics Processes Integration Framework (ELPIF) based on Web Services, and the Resource Integration Framework of Logistics Resource Grid (LRG). Upon completion of this course, participants will have a deep understanding of how IT can be used to optimize supply chain management processes and drive success in the logistics industry.</p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<div id="headingOne_B">
<h2>

</h2>
</div>
<div id="collapseOne_B">
<div>
<div>
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<div>
<div>
<div>
<div>
<div>
<p>Our Professional Certificate Course provides a thorough overview of the crucial role played by Information Technology in modern logistics and supply chain management. Upon completion, participants will have the skills and knowledge needed to drive success in the ever-evolving field of logistics and supply chain management.</p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<br />After the successful completion of the course, you will be able to learn about the following,<br /><br />
<ul>
<li>The role of IT in Supply Chain Management.</li>
<li>The concept of Information Logistics (IL).</li>
<li>Information Logistics Model.</li>
<li>Logistics Information System.</li>
<li>The concept of information element.</li>
<li>Big data logistics.</li>
<li>Enterprise application integration.</li>
<li>Logistics Processes Integration Framework(ELPIF) Based on Web Services</li>
<li>Resource Integration Framework of Logistics Resource Grid (LRG<strong>).</strong></li>
</ul>
</div>
</div>
</div>
<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse2146"> <div> <p>Our Professional Certificate Course in Understanding the Role of Information Technology in Logistics and Supply Chain is designed to provide participants with a comprehensive understanding of the impact of IT on supply chain management. The course covers a wide range of topics including the concept of Information Logistics (IL) and the Information Logistics Model, Logistics Information Systems and the role of information elements. Participants will also learn about Big Data logistics and the Enterprise Application Integration (EAI) approach. Additionally, the course will cover Logistics Processes Integration Framework (ELPIF) based on Web Services, and the Resource Integration Framework of Logistics Resource Grid (LRG). Upon completion of this course, participants will have a deep understanding of how IT can be used to optimize supply chain management processes and drive success in the logistics industry.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Understanding the Role of Information Technology in Logistics and Supply Chain</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Understanding the Role of Information Technology in Logistics and Supply Chain</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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<h2>

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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience,<br /><br /></p>
<ul>
<li>Logistics and Supply Chain Professionals</li>
<li>IT Professionals looking to specialize in Logistics and Supply Chain</li>
<li>Business owners and Entrepreneurs seeking to improve supply chain operations</li>
<li>Students pursuing a career in Logistics and Supply Chain Management</li>
<li>Anyone interested in understanding the impact of IT on Logistics and Supply Chain.</li>
</ul>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<h5>Accreditation</h5>
<p>3 CPD Hours</p>
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<h5>Level</h5>
<p>Advanced</p>
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<h5>Start Time</h5>
<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
</div>
</div>
</div>

Metropolitan School of Business & Management UK

Logistics Management

Certificate in Information Security Management Principles (CISMP)

Certified Supply Chain Professional (CSCP)

Business Information Technology

Transport & Logistics

Institute of Leadership & Management (ILM)

Professional Certificate Course in Understanding the Role of Information Technology in Logistics and Supply Chain in London 2024

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This basic course is for those who will be administering Information Server and its product components.</p>Overview<p>List Information Server functional categories and the Information Server products and components that support themList and describe the Information Server architectural tiersAccess Information Server clients, including thin clients using the Information Server Launch Pad, the Information Server Engine clients, and the Information Server Console clients including Information Analyzer and Information Services DirectorCreate and configure Information Server users and groupsManage Information Server active sessionsManage Information Server reportingWork with Information Server command-line tools including tools for session administration, user and group management, and encryptionUse the istool functionality to query, export, and import Information Server Repository assets</p><p>This course gets those charged with administering Information Server v11.5 and its suite of many products and components started with the basic administrative tasks necessary to support Information Server users and developers.</p></div><div id="course-pills-2"><h4>Information Server Technical Overview</h4><ul><li>List the Information Server functional categories</li><li>List the Information Server products and components that support these functional categories</li><li>List the Information Server architectural tiers</li></ul><h4>Working with Information Server Clients</h4><ul><li>Use the Information Server Launch Pad to access Information Server thin clients including the Administrative Console, Information Governance Catalog, and Metadata Asset Manager</li><li>Access Information Server Engine Clients including DataStage, QualityStage, FastTrack, and Information Server Manager</li><li>Access Information Server Console Clients including Information Analyzer and Information Services Director</li></ul><h4>Authentication and Suite Security</h4><ul><li>Configure Suite users and groups</li><li>Configure DataStage credentials for Engine users</li></ul><h4>Session Management</h4><ul><li>View a list of active sessions</li><li>View session properties</li><li>Disconnect sessions</li><li>Configure global session properties</li></ul><h4>Managing Reports</h4><ul><li>Create and manage report folders</li><li>Create a report</li><li>Run a report</li><li>View report results</li></ul><h4>Administrative Tools</h4><ul><li>Session Admin tool</li><li>Directory Command tool</li><li>Encrypt tool</li></ul><h4>Managing Information Server Repository Assets</h4><ul><li>Use istool to export and import common metadata assets</li><li>Use istool to query information assets</li><li>Use istool to export and import security assets</li><li>Use istool to export and import reporting assets</li></ul></div>

Nexus Human

IT Service Management

Information Management

IMS Productivity Analyst

IT Manager

KM510 IBM InfoSphere Information Server Administrative Tasks V11.5

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				<p><span>Register on the Information Management today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</span></p><p><span>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.</span></p><p><span>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion.</span></p><p><span>The Information Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.</span></p><p><span>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</span></p><h5><b>What You Get With The Information Management</b></h5><ul><li><span>Receive a e-certificate upon successful completion of the course</span></li><li><span>Get taught by experienced, expert instructors</span></li><li><span>Study at a time and pace that suits your learning style</span></li><li><span>Get instant feedback on assessments </span></li><li><span>24/7 help and advice via email or live chat</span></li><li><span>Get full tutor support on weekdays (Monday to Friday)</span></li></ul>					</div>
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				<div id="course-home"><div><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li></ul></div></div>					</div>
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			<h2>Certificate of Achievement</h2>		</div>
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				<h3><b>Endorsed Certificate of Achievement from the Quality Licence Scheme</b></h3><p><span>Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage.</span></p><h3><b>CPD Certificate of Achievement from Janets</b></h3><p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p><h3><b>Endorsement</b></h3><p>This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p>					</div>
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				<p>In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.</p>					</div>
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			<h2>Who Is This Course For:</h2>		</div>
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				<p>The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a Certificate of Achievement to prove your newly-acquired knowledge.</p>					</div>
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			<h2>Requirements:</h2>		</div>
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				<p><span>The online training is open to all students and has no formal entry requirements. To study the Information Management, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</span></p>					</div>
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				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Information Management</td>
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					<td><i></i></td>
					<td>Introduction to Information Management</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
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					<td colspan="4">Module 02: Information Management Strategy</td>
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					<td>Information Management Strategy</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
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					<td colspan="4">Module 03: Databases and Information Management</td>
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					<td>Databases and Information Management</td>
					<td> </td>
					<td><span><i></i> 00:31:00</span></td>
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					<td colspan="4">Module 04: Management Information Systems (MIS)</td>
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					<td>Management Information Systems</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
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					<td colspan="4">Module 05: Auditing Information Systems</td>
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					<td>Auditing Information Systems</td>
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					<td><span><i></i> 00:18:00</span></td>
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					<td colspan="4">Module 06: Ethical and Social Issues and Data Protection</td>
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					<td>Ethical and Social Issues and Data Protection</td>
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					<td><span><i></i> 00:29:00</span></td>
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					<td colspan="4">Assignment</td>
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					<td>Assignment - Information Management</td>
					<td> </td>
					<td><span><i></i> 5 days</span></td>
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					<td colspan="4">Order Your Certificate</td>
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					<td>Order your Certificate QLS</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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			<h2>Frequently Asked Questions</h2>
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                                    Are there any prerequisites for taking the course?
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                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
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                                    Can I access the course at any time, or is there a set
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                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
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                                    How long will I have access to the course?
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                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
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                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
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                                    <span></span>
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                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
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                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
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                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
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                                <span>
                                    How do I track my progress in the course?
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                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
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                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
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                                    <span></span>
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                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Online Course Marketing

Diploma in Management Studies (DMS)

Investment Management Certificate (IMC)

<div fr-original-style="" style="box-sizing: border-box;">
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<h2 fr-original-style="" style="box-sizing: border-box;">Overview
</h2></div>
</div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This comprehensive course on <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Asset Department</strong></span>&nbsp;will deepen your understanding on this topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">After successful completion of this course you can acquire the required skills in this sector. This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Asset Department</strong></span> comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">So enrol in this course today to fast track your career ladder.</span></span></p></div>
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</div>
</div>
</div>
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</div>
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</section>
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</section>
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<h2 fr-original-style="" style="box-sizing: border-box;">How will I get my certificate?</h2></div>
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<div fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.</span></p></div>
</div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h2 fr-original-style="" style="box-sizing: border-box;">Who is This course for?</h2></div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">There is no experience or previous qualifications required for enrolment on this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Asset Department</strong></span>. It is available to all students, of all academic backgrounds.</p></div>
</div>
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<h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2></div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Asset Department</strong></span>&nbsp;is fully compatible with PC&#39;s, Mac&#39;s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></span></p></div>
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<h2 fr-original-style="" style="box-sizing: border-box;">Career Path</h2></div>
</div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to-</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Open doors of opportunities</li><li fr-original-style="" style="box-sizing: border-box;">Increase your adaptability</li><li fr-original-style="" style="box-sizing: border-box;">Keep you relevant</li><li fr-original-style="" style="box-sizing: border-box;">Boost confidence</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">And much more!</p></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
</div>
</div> <h3 fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h3><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2 sections &bull; 8 lectures &bull; 01:22:00 total length</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 01: Introduction to the Course: 00:04:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 02: The Missing Department: 00:15:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 03: ITAM Team and Activities: 00:15:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 04: Asset Tracking Tool: 00:16:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 05: Populating the Database: 00:10:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 06: Daily Operations and Reports: 00:18:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Module 07: Was it a Boring Job?: 00:04:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Assignment - IT Asset Department: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

Certificate in Teaching Program (CTP)

Certificate in Further Education & Training (Cert Ed)

Certificate of Completion of Training (CCT)

IT Asset Department

<div>
	<h3><b>Course Overview</b></h3>
<p>Learn all the essential skills to become an expert in<strong> Functional IT</strong>. From this comprehensive <strong>Functional Skills - IT</strong> course, you will be able to understand the principles of <strong>Functional IT</strong>. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process.</p>
<p>This <strong>Functional Skills - IT</strong> is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry.</p>
<h3><b>Learning Outcomes</b></h3>
<ul>
<li>Get a deep understanding of the fundamentals of Information Technology (IT)</li>
<li>Master all the IT Components</li>
<li>Understand how operating systems work</li>
<li>Master software building tools and languages</li>
<li>Learn how information flows within IT and how Storage Companies and Technologies work</li>
</ul>
<h3><b>Who is this course for?</b></h3>
<p><span>Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential.</span></p>
<h3><b>Entry Requirement</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds.</span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><b>Certification</b></h3>
<ul>
<li><span>After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24.</span></li>
<li><span>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</span></li>
</ul>
<h3><b>Why choose us?</b></h3>
<ul>
<li><span>Affordable, engaging &amp; high-quality e-learning study materials;</span></li>
<li><span>Tutorial videos/materials from the industry-leading experts;</span></li>
<li><span>Study in a user-friendly, advanced online learning platform;</span></li>
<li><span>Efficient exam systems for the assessment and instant result;</span></li>
<li><span>The UK &amp; internationally recognized accredited qualification;</span></li>
<li><span>Access to course content on mobile, tablet or desktop from anywhere anytime;</span></li>
<li><span>The benefit of career advancement opportunities;</span></li>
<li><span>24/7 student support via email.</span></li>
</ul>
<h3><b>Career Path</b></h3>
<p><strong>The Functional Skills - IT</strong> course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Functional Skills - IT course, learn the vital abilities and knowledge you require to succeed in your life.</p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Section 01: Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 01: Introduction</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 02: Course Outline</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 02: Information Technology</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 01: Facts about Information Technology (IT)</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 02: What is Information Technology &amp; How IT Works</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 03: Components of IT</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 01: IT Components</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 04: Hardware</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 01: What is Hardware</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 02: Examples of Computer</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 03: Computer Hardware Manufacturers</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 04: Hardware Jobs</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 05: Operating System</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 01: What is Operating System</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 02: Examples of Operating System</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 03: Operating System Jobs</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 04: OS Tools Related Jobs</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 06: Application/Software</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 01: What is Application/Software</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 02: Software Building Tools and Languages</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 03: Software/Application Building Jobs</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 04: Software/Application User Jobs</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 07: Networking</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 01: What is Computer Networking</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 02: Computer Network Companies</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 03: Network Jobs</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 08: Security</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 01: What is Computer Security</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 02: Security Companies</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 03: Security Jobs</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 09: Traffic Flow &amp; Enterprise Level IT Components</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 01: How Information Flow within IT</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 02: Enterprise Level IT Components</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 10: Storage</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 01: What is Storage</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 02: Storage Companies and Technologies</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 03: Jobs in Storage</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 11: Database</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 01: What is Database</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 02: Database Type and Technologies</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 03: Database Jobs</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 12: Virtualisation &amp; Cloud</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 01: What is Virtualisation</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 02: What is Cloud Technology</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 03: Virtualisation and Cloud Companies</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 04: Virtualisation and Cloud Jobs</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 13: Management &amp; Other IT Jobs</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 01: IT Management Jobs</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 02: Other IT Jobs</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificates and Transcripts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Computing & IT

Functional Skills - IT

<div id="course-pricing" fr-original-style="" style="box-sizing: border-box;">
          </div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Imagine yourself being an expert in information management when the entire world is drowning in data. Indeed, it will give you an edge in multiple industries if you can gain concrete skills in this field. This information management course has been designed to equip you with all the basic knowledge to start your pathway to becoming an industry leader in the data sector.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Picture the first module as your grand entry into the world of data. Here, you will be introduced to the fundamentals terminology. Plus, you will also get insights into how data is critical to business growth.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">The second module 2 of this course will teach you about the strategies for managing information. Understanding this module will help you sync information and manage goals with the organisation&#39;s primary mission. Plus, you will learn strategic planning, creating a roadmap of data to action, and data governance.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">In module 3, you will explore database systems, design, and data storage. Here, you will also have an idea about the NoSQL databases. Module 5 sheds light on auditing information systems. It will help you determine the tools and techniques to evaluate data reliability. Here, you will learn audit principles, planning, risk assessment, and procedures.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">The final module of this course focuses on ethical considerations related to data management. The key concepts you will learn here are ethical framework, data privacy laws, data ethics, and data protection strategies. At the end of this module, you can ensure responsible data handling and robust data protection management.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Enrol in this top-notch information systems management course to secure yourself in a job market with an average salary of &pound;39,000 per year in the UK.</span></p><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcome</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Gain proficiency in analysing and interpreting data for decision-making</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Build a strategic mindset to prepare an excellent information strategy</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Acquire skills to ensure efficient data storage plus retrieval</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Ability to use MIS to assist managerial decision-making</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Develop auditing skills to ensure compliance, security, data integrity</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Have a clear understanding of ethical awareness related to data </span></li></ul><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career path</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Data Analyst</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Information Security Specialist</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Database Administrator</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">IT Project Manager</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Chief Information Officer&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Business intelligence analyst</span></li></ul></div>
</div>
</div>
</div>
</div>
</section>
<section fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
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</div>
</div>
</div>
</div>
</div>
</section>
</div>
</div><div fr-original-style="" style="box-sizing: border-box;">
<h3 fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">Course Curriculum</span>
</h3>

<div fr-original-style="" style="box-sizing: border-box;">
<table width="100%" fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 01: Introduction to Information Management</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><br fr-original-style="" style="box-sizing: border-box;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Introduction to Information Management</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><br fr-original-style="" style="box-sizing: border-box;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:32:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 02: Information Management Strategy</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><br fr-original-style="" style="box-sizing: border-box;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Information Management Strategy</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><br fr-original-style="" style="box-sizing: border-box;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:17:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 03: Databases and Information Management</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><br fr-original-style="" style="box-sizing: border-box;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Databases and Information Management</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><br fr-original-style="" style="box-sizing: border-box;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:29:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 04: Management Information Systems (MIS)</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><br fr-original-style="" style="box-sizing: border-box;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Management Information Systems (MIS)</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><br fr-original-style="" style="box-sizing: border-box;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:16:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 05: Auditing Information Systems</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><br fr-original-style="" style="box-sizing: border-box;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Auditing Information Systems</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><br fr-original-style="" style="box-sizing: border-box;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:16:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 06: Ethical and Social Issues and Data Protection</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><br fr-original-style="" style="box-sizing: border-box;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Ethical and Social Issues and Data Protection</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><br fr-original-style="" style="box-sizing: border-box;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:27:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Certificate and Transcript</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><br fr-original-style="" style="box-sizing: border-box;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Order Your Certificates or Transcripts</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><br fr-original-style="" style="box-sizing: border-box;"></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"> 00:00:00</span></td></tr></tbody></table></div>

</div>

Course Gate

Information Governance

Database Management Systems

Data Management

Certified Information Security Manager (CISM)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

ITIL

International Trauma Life Support (ITLS)

ITILÂ© 4 Foundation

<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h3>
<span fr-original-style="" style="box-sizing: border-box;">This comprehensive course on IT for Dummies will deepen your understanding on this topic.</span>

<span fr-original-style="" style="box-sizing: border-box;">After successful completion of this course you can acquire the required skills in this sector. This IT for Dummies comes with accredited certification which will enhance your CV and make you worthy in the job market.</span>

<span fr-original-style="" style="box-sizing: border-box;">So enrol in this course today to fast track your career ladder.</span>
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my certificate?</strong></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this course for?</strong></h3>
<span fr-original-style="" style="box-sizing: border-box;">There is no experience or previous qualifications required for enrolment on this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT for Dummies</strong></span><span fr-original-style="" style="box-sizing: border-box;">. It is available to all students, of all academic backgrounds.</span>
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Requirements</strong></h3>
<span fr-original-style="" style="box-sizing: border-box;">Our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT for Dummies</strong></span><span fr-original-style="" style="box-sizing: border-box;">&nbsp;is fully compatible with PC&#39;s, Mac&#39;s, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</span>

<span fr-original-style="" style="box-sizing: border-box;">There is no time limit for completing this course, it can be studied in your own time at your own pace.</span>
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career path</strong></h3>
<span fr-original-style="" style="box-sizing: border-box;">Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</span> <h3 fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h3><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">13 sections &bull; 37 lectures &bull; 01:59:00 total length</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: Introduction: 00:01:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Course Outline: 00:06:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: Facts about Information Technology (IT): 00:05:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: What is Information Technology &amp; How IT Works: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: IT Components: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Hardware: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Examples of Computer: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Computer Hardware Manufacturers: 00:04:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 4: Hardware Jobs: 00:05:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Operating System: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Examples of Operating System: 00:08:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Operating System Jobs: 00:10:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 4: OS Tools Related Jobs: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Application/Software: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Software Building Tools and Languages: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Software/Application Building Jobs: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 4: Software/Application User Jobs: 00:03:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Computer Networking: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Computer Network Companies: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Network Jobs: 00:04:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Computer Security: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Security Companies: 00:01:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Security Jobs: 00:03:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: How Information Flow within IT: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Enterprise Level IT Components: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Storage: 00:05:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Storage Companies and Technologies: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Jobs in Storage: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Database: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Database Type and Technologies: 00:04:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Database Jobs: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Virtualisation: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: What is Cloud Technology: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Virtualisation and Cloud Companies: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 4: Virtualisation and Cloud Jobs: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: IT Management Jobs: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Other IT Jobs: 00:09:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Overview
This comprehensive course on IT (Information Technology) will deepen your understanding on this topic. After successful completion of this IT (Information Technology)  course you can acquire the required skills in this sector. This IT (Information Technology) comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this IT (Information Technology) course today to fast track your career ladder.
How will I get my certificate in IT (Information Technology)?
You may have to take a quiz or a written test online during or after the IT (Information Technology) course. After successfully completing the IT (Information Technology) course, you will be eligible for the certificate.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this IT (Information Technology). It is available to all students, of all academic backgrounds.
Requirements
Our IT (Information Technology)  is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This IT (Information Technology) course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this IT (Information Technology) course, it can be studied in your own time at your own pace.
Career path
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as:
IT Support Manager
IT Support Associate
IT Support Technician
Customer Support
IT Support Specialist
Technical Support Engineer
IT Technician
Course Curriculum of Diploma in IT (Information Technology)
Unit 1: Introduction
Unit 2: Course Outline
Unit 1: Facts about Information Technology (IT)
Unit 2: What is Information Technology & How IT Works
Unit 1: IT Components
Unit 1: What is Hardware
Unit 2: Examples of Computer
Unit 3: Computer Hardware Manufacturers
Unit 4: Hardware Jobs
Unit 1: What is Operating System
Unit 2: Examples of Operating System
Unit 3: Operating System Jobs
Unit 4: OS Tools Related Jobs
Unit 1: What is Application/Software
Unit 2: Software Building Tools and Languages
Unit 3: Software/Application Building Jobs
Unit 4: Software/Application User Jobs
Unit 1: What is Computer Networking
Unit 2: Computer Network Companies
Unit 3: Network Jobs
Unit 1: What is Computer Security
Unit 2: Security Companies
Unit 3: Security Jobs
Unit 1: How Information Flow within IT
Unit 2: Enterprise Level IT Components
Unit 1: What is Storage
Unit 2: Storage Companies and Technologies
Unit 3: Jobs in Storage
Unit 1: What is Database
Unit 2: Database Type and Technologies
Unit 3: Database Jobs
Unit 1: What is Virtualisation
Unit 2: What is Cloud Technology
Unit 3: Virtualisation and Cloud Companies
Unit 4: Virtualisation and Cloud Jobs
Unit 1: IT Management Jobs
Unit 2: Other IT Jobs


ICDL (International Certification of Digital Literacy)

Limited Time  Sales: CPD Certified | 37 Video Lessons | Free PDF Certificate | Lifetime Access 

Diploma in IT (Information Technology) - CPD Certified 

This Offer is vaild for first 10 Learners Only!!

Limited Time Offer 

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Give a compliment to your career and take it to the next level. This<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> IT Support </strong>will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this IT Support bundle will help you stay ahead of the pack.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Throughout the IT Support programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Along with this IT Support course, you will get <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">11 premium courses, an original Hardcopy</strong>, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">11 PDF Certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This IT Support Bundle Consists of the following Premium courses: </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Courses are included in this IT Support Bundle?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 01: </strong>IT Support Technician Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 02: </strong>Computer Networks Security</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 03:</strong> Encryption</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 04: </strong>Windows 10 Pro Complete Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 05:</strong> Learning Computers and Internet Level 2</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 06: </strong>Building Your Own Computer</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 07:</strong> Cloud Computing / CompTIA Cloud+ (CV0-002)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 08: </strong>Cyber Security Incident Handling and Incident Response</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 09: </strong>Secure Programming of Web Applications</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 10:</strong> Data Center Training Essentials: General Introduction</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 11: </strong>Information Management</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol now in IT Support to advance your career, and use the premium study materials from Apex Learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This IT Support bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your IT Support expertise and essential knowledge, which will assist you in reaching your goal.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Curriculum: </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: IT Support Technician Training</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Section 01: How People Use Computers</li><li fr-original-style="" style="box-sizing: border-box;">Section 02: System Hardware</li><li fr-original-style="" style="box-sizing: border-box;">Section 03: Device Ports and Peripherals</li><li fr-original-style="" style="box-sizing: border-box;">Section 04: Data Storage and Sharing</li><li fr-original-style="" style="box-sizing: border-box;">Section 05: Understanding Operating Systems</li><li fr-original-style="" style="box-sizing: border-box;">Section 06: Setting Up and Configuring a PC</li><li fr-original-style="" style="box-sizing: border-box;">Section 07: Setting Up and Configuring a Mobile Device</li><li fr-original-style="" style="box-sizing: border-box;">Section 08: Managing Files</li><li fr-original-style="" style="box-sizing: border-box;">Section 09: Using and Managing Application Software</li><li fr-original-style="" style="box-sizing: border-box;">Section 10: Configuring Network and Internet Connectivity</li><li fr-original-style="" style="box-sizing: border-box;">Section 11: IT Security Threat Mitigation</li><li fr-original-style="" style="box-sizing: border-box;">Section 12: Computer Maintenance and Management</li><li fr-original-style="" style="box-sizing: border-box;">Section 13: IT Troubleshooting</li><li fr-original-style="" style="box-sizing: border-box;">Section 14: Understanding Databases</li><li fr-original-style="" style="box-sizing: border-box;">Section 15: Developing and Implementing Software</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">------------- 10 more premium courses-------------</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my Certificate?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After successfully completing the IT Support Bundle course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PDF Certificate: Free (Previously it was &pound;6*11 = &pound;66)</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hard Copy Certificate: Free (For The Title Course: Previously it was &pound;10)</strong></li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        135 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone from any background can enrol in this IT Support bundle.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This IT Support course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support: </strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Support Manager</li><li fr-original-style="" style="box-sizing: border-box;">Support Associate</li><li fr-original-style="" style="box-sizing: border-box;">Support Technician</li><li fr-original-style="" style="box-sizing: border-box;">Customer Support</li><li fr-original-style="" style="box-sizing: border-box;">Support Specialist</li><li fr-original-style="" style="box-sizing: border-box;">Technical Support Engineer</li><li fr-original-style="" style="box-sizing: border-box;">Technician</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the PDF Certificate for the title course (<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician Training</strong>) absolutely Free!</p> </div>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the Hard Copy certificate for the title course (<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician Training</strong>) absolutely Free! Other Hard Copy certificates are available for &pound;10 each. </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please Note: The delivery charge inside the UK is &pound;3.99, and the international students must pay a &pound;9.99 shipping cost.</p> </div>

                        </div>

Give a compliment to your career and take it to the next level. This IT (Information Technology) Support will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this IT (Information Technology) Support bundle will help you stay ahead of the pack.
Throughout the IT (Information Technology) Support programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.
Along with this IT (Information Technology) Support course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts.
This IT (Information Technology) Support Bundle Consists of the following Premium courses: 
Courses are included in this IT (Information Technology) Support Bundle?
Course 01: IT (Information Technology) Support Technician Training
Course 02: Computer Networks Security
Course 03: Encryption
Course 04: Windows 10 Pro Complete Training
Course 05: Learning Computers and Internet Level 2
Course 06: Building Your Own Computer
Course 07: Cloud Computing / CompTIA Cloud+ (CV0-002)
Course 08: Cyber Security Incident Handling and Incident Response
Course 09: Secure Programming of Web Applications
Course 10: Data Center Training Essentials: General Introduction
Course 11: Information Management
Enrol now in IT (Information Technology) Support to advance your career, and use the premium study materials from Apex Learning.
This IT (Information Technology) Support bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your IT (Information Technology) Support expertise and essential knowledge, which will assist you in reaching your goal.
Course Curriculum: 
Course 01: IT (Information Technology) Support Technician Training
Section 01: How People Use Computers
Section 02: System Hardware
Section 03: Device Ports and Peripherals
Section 04: Data Storage and Sharing
Section 05: Understanding Operating Systems
Section 06: Setting Up and Configuring a PC
Section 07: Setting Up and Configuring a Mobile Device
Section 08: Managing Files
Section 09: Using and Managing Application Software
Section 10: Configuring Network and Internet Connectivity
Section 11: IT Security Threat Mitigation
Section 12: Computer Maintenance and Management
Section 13: IT Troubleshooting
Section 14: Understanding Databases
Section 15: Developing and Implementing Software
------------- 10 more premium courses-------------
How will I get my Certificate?
After successfully completing the IT (Information Technology) Support Bundle course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.
PDF Certificate: Free (Previously it was £6*11 = £66)
Hard Copy Certificate: Free (For The Title Course: Previously it was £10)
CPD 
135 CPD hours / points Accredited by CPD Quality Standards
Who is this course for? 
Anyone from any background can enrol in this IT (Information Technology) Support bundle.
Requirements 
This IT (Information Technology) Support course has been designed to be fully compatible with tablets and smartphones.
Career path 
IT (Information Technology) Support: 
Support Manager
Support Associate
Support Technician
Customer Support
Support Specialist
Technical Support Engineer
Technician
Certificates 
Certificate of completion
Digital certificate - Included 
You will get the PDF Certificate for the title course (IT (Information Technology) Support Technician Training) absolutely Free!
Certificate of completion
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (IT (Information Technology) Support Technician Training) absolutely Free! Other Hard Copy certificates are available for £10 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

IT Technician

CompTIA A+

IT (Information Technology) Support Fundamentals for IT Support Technicians

Hi-Tech Training

CCTV

Hi-Tech Training Closed Circuit Television (CCTV) Installation Course is designed to give participants a practical knowledge of the operation and installation of CCTV systems at a foundation level.

CCTV Installation Course

Deposit Only

Full Price (including Deposit)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"The future belongs to those who prepare for it today." - Malcolm X. Embrace the evolving digital landscape with our comprehensive IT Support with Cyber Security &amp; Data Protection Training bundle course. Delve into various topics, from IT Support Technician Training to GDPR Data Protection Level 5, to fortify your knowledge and understanding of the technological world.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Equip yourself with the essential tools to excel in IT support, asset management, and computer building. Our curriculum covers crucial subjects such as Electronic &amp; Electrical Devices Maintenance, Cyber Security Incident Handling and Response, and Data Center Training Essentials to ensure your readiness for a rewarding IT and cyber security career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Stay ahead of the curve by mastering essential software and platforms through our Level 2 Microsoft Office Essentials and Complete Windows 10 Troubleshooting for IT HelpDesk courses. Additionally, our Cloud Computing / CompTIA Cloud+ (CV0-002) module will provide insights into the ever-expanding world of cloud technology. Finally, Enrol in our IT Support with Cyber Security &amp; Data Protection Training bundle course today and secure your future in the rapidly growing tech industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This IT Support with Cyber Security &amp; Data Protection Training </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bundle Consists of the following Premium courses: </strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 01: </strong>IT Support Technician Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 02: </strong>IT Asset Department<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 03: </strong>Learning Computers and Internet Level 2</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 04: </strong>Building Your Own Computer<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 05: </strong>Electronic &amp; Electrical Devices Maintenance<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 06: </strong>Cyber Security Incident Handling and Incident Response<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 07: </strong>GDPR Data Protection Level 5</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 08: </strong>Data Center Training Essentials: General Introduction<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 09: </strong>Complete Windows 10 Troubleshooting for IT HelpDesk<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 10: </strong>Cloud Computing / CompTIA Cloud+ (CV0-002)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 11: </strong>Level 2 Microsoft Office Essentials</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain proficiency in IT support and troubleshooting techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the workings of an IT asset department.</li><li fr-original-style="" style="box-sizing: border-box;">Enhance your knowledge of computers and the Internet.</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to build and maintain your computer.</li><li fr-original-style="" style="box-sizing: border-box;">Develop aptitudes in electronic and electrical device maintenance.</li><li fr-original-style="" style="box-sizing: border-box;">Tackle cyber security incidents with effective handling and response strategies.</li><li fr-original-style="" style="box-sizing: border-box;">Comprehend the nuances of GDPR data protection.</li><li fr-original-style="" style="box-sizing: border-box;">Familiarise yourself with data centre essentials and cloud computing.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our IT Support with Cyber Security &amp; Data Protection Training bundle course offers a diverse and in-depth exploration of the many facets of the IT and cyber security fields. From IT support technician training to mastering the intricacies of data protection, this comprehensive course bundle encompasses a wide range of essential topics to prepare you for success in the ever-changing tech landscape.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whether you&#39;re looking to advance your career in IT support, enhance your knowledge of data protection, or dive into the world of cloud computing, this multifaceted course has you covered. Equip yourself with the tools and knowledge necessary to excel in the digital domain and stay ahead of the curve in this fast-paced industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Curriculum: IT Support Technician Training</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Section 01: How People Use Computers</li><li fr-original-style="" style="box-sizing: border-box;">Section 02: System Hardware</li><li fr-original-style="" style="box-sizing: border-box;">Section 03: Device Ports and Peripherals</li><li fr-original-style="" style="box-sizing: border-box;">Section 04: Data Storage and Sharing</li><li fr-original-style="" style="box-sizing: border-box;">Section 05: Understanding Operating Systems</li><li fr-original-style="" style="box-sizing: border-box;">Section 06: Setting Up and Configuring a PC</li><li fr-original-style="" style="box-sizing: border-box;">Section 07: Setting Up and Configuring a Mobile Device</li><li fr-original-style="" style="box-sizing: border-box;">Section 08: Managing Files</li><li fr-original-style="" style="box-sizing: border-box;">Section 09: Using and Managing Application Software</li><li fr-original-style="" style="box-sizing: border-box;">Section 10: Configuring Network and Internet Connectivity</li><li fr-original-style="" style="box-sizing: border-box;">Section 11: IT Security Threat Mitigation</li><li fr-original-style="" style="box-sizing: border-box;">Section 12: Computer Maintenance and Management</li><li fr-original-style="" style="box-sizing: border-box;">Section 13: IT Troubleshooting</li><li fr-original-style="" style="box-sizing: border-box;">Section 14: Understanding Databases</li><li fr-original-style="" style="box-sizing: border-box;">Section 15: Developing and Implementing Software</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        110 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Aspiring IT support technicians.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals interested in cyber security and data protection.</li><li fr-original-style="" style="box-sizing: border-box;">Those seeking to build and maintain their computers.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals aiming to work in IT asset management.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals looking to expand their Microsoft Office and Windows 10 expertise.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone pursuing a career in cloud computing.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This IT Support with Cyber Security &amp; Data Protection Training course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">IT Support Technician (Salary range: &pound;18,000 - &pound;35,000)</li><li fr-original-style="" style="box-sizing: border-box;">IT Asset Manager (Salary range: &pound;25,000 - &pound;45,000)</li><li fr-original-style="" style="box-sizing: border-box;">Computer Repair Specialist (Salary range: &pound;18,000 - &pound;30,000)</li><li fr-original-style="" style="box-sizing: border-box;">Cyber Security Analyst (Salary range: &pound;25,000 - &pound;60,000)</li><li fr-original-style="" style="box-sizing: border-box;">Data Protection Officer (Salary range: &pound;30,000 - &pound;60,000)</li><li fr-original-style="" style="box-sizing: border-box;">Data Center Technician (Salary range: &pound;20,000 - &pound;40,000)</li><li fr-original-style="" style="box-sizing: border-box;">Cloud Computing Specialist (Salary range: &pound;30,000 - &pound;70,000)</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            &pound;10
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the Hard Copy certificate for the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician Training</strong> course absolutely Free! Other Hard Copy certificates are available for &pound;10 each.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please Note:</strong> The delivery charge inside the UK is &pound;3.99, and the international students must pay a &pound;9.99 shipping cost.</p> </div>

                        </div>

"The future belongs to those who prepare for it today." - Malcolm X. Embrace the evolving digital landscape with our comprehensive IT (Information Technology) Support with Cyber Security & Data Protection Training bundle course. Delve into various topics, from IT (Information Technology) Support Technician Training to GDPR Data Protection Level 5, to fortify your knowledge and understanding of the technological world.
Equip yourself with the essential tools to excel in IT (Information Technology) Support, asset management, and computer building. Our curriculum covers crucial subjects such as Electronic & Electrical Devices Maintenance, Cyber Security Incident Handling and Response, and Data Center Training Essentials to ensure your readiness for a rewarding IT and cyber security career.
Stay ahead of the curve by mastering essential software and platforms through our Level 2 Microsoft Office Essentials and Complete Windows 10 Troubleshooting for IT Help Desk courses. Additionally, our Cloud Computing / CompTIA Cloud+ (CV0-002) module will provide insights into the ever-expanding world of cloud technology. Finally, Enrol in our IT (Information Technology) Support with Cyber Security & Data Protection Training bundle course today and secure your future in the rapidly growing tech industry.
This IT (Information Technology) Support with Cyber Security & Data Protection Training Bundle Consists of the following Premium courses: 
Course 01: IT (Information Technology) Support Technician Training
Course 02: IT Asset Department
Course 03: Learning Computers and Internet Level 2
Course 04: Building Your Own Computer
Course 05: Electronic & Electrical Devices Maintenance
Course 06: Cyber Security Incident Handling and Incident Response
Course 07: GDPR Data Protection Level 5
Course 08: Data Center Training Essentials: General Introduction
Course 09: Complete Windows 10 Troubleshooting for IT HelpDesk
Course 10: Cloud Computing / CompTIA Cloud+ (CV0-002)
Course 11: Level 2 Microsoft Office Essentials
Learning outcomes:
Gain proficiency in IT (Information Technology) Support and troubleshooting techniques.
Understand the workings of an IT asset department.
Enhance your knowledge of computers and the Internet.
Learn how to build and maintain your computer.
Develop aptitudes in electronic and electrical device maintenance.
Tackle cyber security incidents with effective handling and response strategies.
Comprehend the nuances of GDPR data protection.
Familiarise yourself with data centre essentials and cloud computing.
Our IT (Information Technology) Support with Cyber Security & Data Protection Training bundle course offers a diverse and in-depth exploration of the many facets of the IT and cyber security fields. From IT (Information Technology) Support technician training to mastering the intricacies of data protection, this comprehensive course bundle encompasses a wide range of essential topics to prepare you for success in the ever-changing tech landscape.
Whether you're looking to advance your career in IT (Information Technology) Support, enhance your knowledge of data protection, or dive into the world of cloud computing, this multifaceted course has you covered. Equip yourself with the tools and knowledge necessary to excel in the digital domain and stay ahead of the curve in this fast-paced industry.
Course Curriculum: IT (Information Technology) Support Technician Training
Section 01: How People Use Computers
Section 02: System Hardware
Section 03: Device Ports and Peripherals
Section 04: Data Storage and Sharing
Section 05: Understanding Operating Systems
Section 06: Setting Up and Configuring a PC
Section 07: Setting Up and Configuring a Mobile Device
Section 08: Managing Files
Section 09: Using and Managing Application Software
Section 10: Configuring Network and Internet Connectivity
Section 11: IT Security Threat Mitigation
Section 12: Computer Maintenance and Management
Section 13: IT Troubleshooting
Section 14: Understanding Databases
Section 15: Developing and Implementing Software
CPD 
110 CPD hours / points Accredited by CPD Quality Standards
Who is this course for? 
Aspiring IT (Information Technology) Support technicians.
Individuals interested in cyber security and data protection.
Those seeking to build and maintain their computers.
Professionals aiming to work in IT asset management.
Individuals looking to expand their Microsoft Office and Windows 10 expertise.
Anyone pursuing a career in cloud computing.
Requirements 
This IT (Information Technology) Support with Cyber Security & Data Protection Training course has been designed to be fully compatible with tablets and smartphones.
Career path 
IT (Information Technology) Support Technician (Salary range: £18,000 - £35,000)
IT Asset Manager (Salary range: £25,000 - £45,000)
Computer Repair Specialist (Salary range: £18,000 - £30,000)
Cyber Security Analyst (Salary range: £25,000 - £60,000)
Data Protection Officer (Salary range: £30,000 - £60,000)
Data Center Technician (Salary range: £20,000 - £40,000)
Cloud Computing Specialist (Salary range: £30,000 - £70,000)
Certificates 
Certificate of completion
Digital certificate - Included 
Certificate of completion
Hard copy certificate - £10 
You will get the Hard Copy certificate for the IT (Information Technology) Support Technician Training course absolutely Free! Other Hard Copy certificates are available for £10 each.
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.


IT (Information Technology) Support with Cyber Security & Data Protection Training

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs.</p>Overview<p>This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices</p><p>ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. <b>This class includes an exam voucher. </b></p>Prerequisites<p></p><ul><li>ITILÂ© 4 Foundation</li></ul><p></p></div><div id="course-pills-2"><h3>1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD</h3> <ul> <li>Overview of the key ITIL 4 high-velocity terminology</li> <li>Understand when the transformation to high velocity IT is desirable and feasible</li> <li>Understand the five objectives associated with digital products ? to achieve:</li> <li>Valuable investments ? strategically innovative and effective application of IT</li> <li>Fast development - quick realization and delivery of IT services and IT-related products</li> <li>Resilient operations - highly resilient IT services and IT-related products</li> <li>Co-created value - effective interaction between service provider and consumer</li> <li>Assured conformance - to governance, risk and compliance (GRC) requirements.</li> </ul> <h3>2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE</h3> <ul> <li>Understand how high velocity IT relates to:</li> <li>The four dimensions of service management</li> <li>The ITIL service value system</li> <li>The service value chain</li> <li>The digital product lifecycle</li> </ul> <h3>3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT</h3> <ul> <li>Understand the following concepts:</li> <li>Ethics</li> <li>Safety culture</li> <li>Toyota Kata</li> <li>Lean / Agile / Resilient / Continuous</li> <li>Service-dominant logic</li> <li>Design thinking</li> <li>Complexity thinking</li> <li>Use the principles, models and concepts to contribute to:</li> <li>Help get customers? jobs done</li> <li>Trust and be trusted</li> <li>Commit to performance</li> <li>Deal with uncertainty</li> <li>Improve by being inquisitive</li> </ul> <h3>4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS</h3> <ul> <li>Know how the service provider ensures valuable investments are achieved.</li> <li>Know how to use the following practices to contribute to achieving valuable investments:</li> <li>Portfolio management</li> <li>Relationship management</li> <li>Know how the service provider ensures fast deployment is achieved</li> <li>Know how to use the following practices to contribute to achieving fast deployment:</li> <li>Architecture management</li> <li>Business analysis</li> <li>Deployment management</li> <li>Service validation and testing</li> <li>Software development and management</li> <li>Know how the service provider ensures resilient operations are achieved</li> <li>Know how to use the following practices to contribute to achieving resilient operations:</li> <li>Availability management</li> <li>Capacity and performance management</li> <li>Monitoring and event management</li> <li>Problem management</li> <li>Service continuity management</li> <li>Infrastructure and platform management</li> <li>Know how the service provider ensures co-created value is achieved</li> <li>Know how to use the following practices to contribute to achieving co-created value with the service consumer:</li> <li>Relationship management</li> <li>Service design</li> <li>Service desk</li> <li>Know how the service provider ensures assured conformance is achieved</li> <li>Know how to use the following practices to contribute to achieving assured conformance:</li> <li>Information security management</li> <li>Risk management</li> </ul></div>

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is aimed at people in senior roles including CIOs, chief digital officers and other aspiring CxOs, as well as consultants and others involved in digital transformations, service delivery and strategic delivery.</p>Overview<p>By the end of this course, you will understand: The internal and external factors to consider while crafting digital strategy How IT strategy differs from digital strategy and how they can be integrated Creating a digital strategy that achieves the most value from digital Implementing and sustaining digital strategy Developing and nurturing digital capabilities for continual business innovation and value co-creation</p><p>This course takes you on a digital strategy journey. Its iterative, eight-step model moves from ?vision? through to ?actions? and is about creating sustainable, digital momentum. You experience the four key capabilities to develop a holistic, digital capability framework: digital leadership, managing innovation and emerging technologies, risk management and structuring a digital enterprise. <strong>This class includes an exam voucher.</strong></p>Prerequisites<p>Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management.</p></div><div id="course-pills-2"><h3>1 - ITIL GUIDING PRINCIPLES TO ALL ASPECTS OF DIGITAL AND IT STRATEGY</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimise and Automate</li> </ul> <h3>2 - LEVERAGE DIGITAL STRATEGY TO REACT TO DIGITAL DISRUPTION</h3> <ul> <li>Digital Technology</li> <li>Digital Business</li> <li>Digital Organisation</li> <li>Digitisation</li> <li>Digital Transformation</li> <li>Business Strategy and Business Models</li> <li>Digital and IT Strategy</li> <li>Products</li> <li>Services</li> <li>Relationship Between Digital, IT Strategy and Components of ITIL SVS.</li> </ul> <h3>3 - RELATIONSHIP BETWEEN CONCEPTS OF DIGITAL AND IT STRATEGY, SERVICE VALUE SYSTEM AND SERVICE VALUE CHAIN</h3> <ul> <li>Environmental Analysis</li> <li>External Analysis: PESTLE</li> <li>Internal Analysis: Four Dimensions of Service Management</li> </ul> <h3>4 - HOW AN ORGANISATION USES DIGITAL AND IT STRATEGY TO REMAIN VIABLE IN ENVIRONMENTS</h3> <ul> <li>How an Organisation?s Viability is Related to Agile, Resilient, Lean, Continuous and Co-Creational it is</li> <li>How to Analyse the VUCA Factors and Address them in a Digital and IT Strategy</li> <li>Organisation?s Position in a Particular Market or Industry</li> <li>Digital Positioning Tool to Determine Appropriate Position for a Digital Organization</li> </ul> <h3>5 - EXPLAIN AND COMPARE THREE LEVELS OF DIGITAL DISRUPTION</h3> <ul> <li>Ecosystem</li> <li>Industry/Market</li> <li>Organisational</li> <li>Influenced factors</li> <li>Achieving Customer/Market Relevance</li> <li>Achieving Operational Excellence</li> <li>Internal and External Focus</li> <li>Balanced Approach</li> </ul> <h3>6 - STRATEGIC APPROACHES BY DIGITAL AND IT TO ACHIEVE CUSTOMER/MARKET RELEVANCE AND OPERATIONAL EXCELLENCE</h3> <ul> <li>How to Apply Approaches to Achieve Customer/Market Relevance</li> <li>Customer Journeys</li> <li>Omnichannel Delivery and Support</li> <li>Context-Sensitive Delivery and Support</li> <li>Customer Analytics</li> <li>Customer Feedback and 360Ã¸ Approaches</li> <li>How to Achieve Operational Excellence in the Four Dimensions of Service Management</li> <li>Understand the Financial Aspects of Digital and IT Strategy in Terms of the Following</li> <li>Financial Policies</li> <li>Portfolio Optimization</li> <li>Funding Projects, Products and Services</li> <li>Balancing Cost of Innovation and Operation</li> <li>Charging Models</li> <li>Assess Strategic Approaches for Digital Organizations</li> </ul> <h3>7 - RISKS AND OPPORTUNITIES OF DIGITAL AND IT STRATEGY</h3> <ul> <li>Concept of Risk Management in the Context of a Digital Organisation</li> <li>Context of Digital and IT Strategy</li> <li>Identify Risk</li> <li>Assess Risk</li> <li>Concept of Risk Posture and Show How to Determine an Acceptable Balance Between Opportunity and Risk</li> <li>Explain the Concept of Innovation, Including its Key Elements and Techniques</li> <li>Apply Techniques to Develop and Maintain a Culture of Innovation</li> </ul> <h3>8 - STEPS AND TECHNIQUES INVOLVED IN DEFINING AND ADVOCATING FOR DIGITAL AND IT STRATEGY</h3> <ul> <li>How to Use Digital Readiness Assessment to Perform Gap Analysis Between an Organisation?s Current and Desired Positions Approaches for Scraping Data from Dynamic Websites</li> <li>How to Define and Communicate a Vision and a Strategy</li> <li>How to Use Business Cases to Advocate for a Digital and IT Strategy</li> </ul> <h3>9 - IMPLEMENTATION OF A DIGITAL AND IT STRATEGY</h3> <ul> <li>How to Define Operating Models for Digital Organisations</li> <li>Major Skills Required of Leaders in Digital Organisation</li> <li>Apply Approaches to Strategy Coordination and Implementation:</li> <li>Large-Scale Transformation</li> <li>Incremental Transformation</li> <li>Mergers and Acquisitions</li> <li>Individual Changes</li> <li>Approaches to POMs (Parallel Operating Models)</li> <li>How to Assess Success of a Digital and IT Strategy</li> <li>Typical Activities of a Digital Transformation Programme</li> </ul></div>

Design & Technology Courses (DT)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The ITMLE Certification class is ideal for seasoned IT Managers and IT Directors (Managers of Managers).</p>Overview<p>Developed by an experienced CIO, and then vetted by a board of senior industry executives, ITMLE certifies that those who successfully complete the ITMLE Final Exam bring credible and validated industry knowledge to the organizations they serve appropriate to a senior-level IT executive.</p><p>This three-day, fast-moving and highly interactive workshop contains topics specifically designed to prepare mid-level IT executives in large IT shops for higher levels of management responsibility and provide CIOs of smaller IT shops (about 40 people or less) with additional tools to help maximize their business impact.</p></div><div id="course-pills-2"><h4>Knowledge, Roles, Methodology, and Change</h4><ul><li>Thinking Like a CIO</li><li>IT?s (and Your) Four Roles in the Organization</li><li>Living in a Waterfall, Agile, Wagile World</li><li>IT as an Agent of Change</li></ul><h4>Process, Productivity, and Governance</h4><ul><li>IT Strategic Planning and Thinking</li><li>IT and Organizational Productivity</li><li>IT and Data Governance</li></ul><h4>Innovation, Staff Growth, and Negotiation</h4><ul><li>Fostering IT Innovation</li><li>Coaching, Mentoring, and Team Development</li><li>IT Project and Vendor Negotiating</li></ul></div>

IT Management and Leadership Executive (ITMLE) Certification

<p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(124, 128, 135);">The TOGAF standard is a framework for enterprise architecture which provides a comprehensive approach for designing, planning, implementing, and governing an enterprise information architecture.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">After this course participants gain an understanding of the necessary knowledge to achieve certification by examination for TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;Enterprise Architecture at Level 1 (TOGAF&reg; EA Foundation) and Level 2 (TOGAF&reg; EA Practitioner).</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">Benefits:</strong></p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(124, 128, 135);">During this course you will learn how to:</p><ul style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">prepare for TOGAF examination and become TOGAF&nbsp;Practitioner</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">obtain C-level support when implementing EA in your organization</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">adopt and implement tools and practical examples of Enterprise Architecture</li></ul><h4 style="color: rgb(29, 41, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(29, 41, 63);">Key features</h4><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">Price of the course includes:</strong></p><ul style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Delivery of four-day TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Course - Foundation and&nbsp;Practitioner (Level 1 and 2)&nbsp;conducted live online by a certified and experienced trainer</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Exam vouchers for &bdquo;TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 1 Exam&rdquo; and &ldquo;TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 2 Exam&rdquo;</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Modern online training platform</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">The Open Group official TOGAF Standard, 10th Edition coursebook (English language version, PDF)</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Set of training materials: TOGAF EA accredited training course handouts, workbook and sample exam tests (PDF)</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Certificate of training completion</li></ul><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">Working methods:</strong><br fr-original-style="" style="box-sizing: border-box;">Multimedia presentations, group exercises and discussion, practical workshops, case study and online practice tests.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">Licensing and accreditation:</strong><br fr-original-style="" style="box-sizing: border-box;">TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Course - Foundation and&nbsp;Practitioner (Level 1 and 2)&nbsp;provided by Advised Skills Ltd is accredited by The Open Group<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;and complies with the accreditation requirements for The Open Group TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;Certification for People Program.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Advised Skills Ltd is a member of The Open Group&reg; consortium, The Open Group Architecture Forum, The Open Group ArchiMate&reg; Forum and The Open Group IT4IT&trade; Forum.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">Who should attend?</strong><br fr-original-style="" style="box-sizing: border-box;">This course is addressed to anyone willing to master the knowledge about TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;standard at Foundation and Practitioner level:</p><ul style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Enterprise architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Business architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">IT architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Application architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Data architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Software architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">System architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Solution architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Infrastructure architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Process architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Product managers</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Operational managers</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Senior managers</li></ul><h4 style="color: rgb(29, 41, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(29, 41, 63);">Course agenda</h4><ol style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Introduction</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Basic Concepts</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Core Concepts</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">General Definitions</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Introduction to Architecture Development Method (ADM)</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Enterprise Continuum and Tools</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">ADM Phases Level 1</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">ADM Guidelines and Techniques</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Architecture Governance</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Views, Viewpoints and Stakeholders</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Building Blocks</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">ADM Deliverables</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">TOGAF&reg; Reference Models Level 1</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">TOGAF&reg; EA Level 2</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Guidelines for Adapting the ADM</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Architecture Content Framework</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Architecture Capability Framework</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Summary</li></ol><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Training materials are based on TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Courseware.</p><h4 style="color: rgb(29, 41, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(29, 41, 63);">Price information</h4><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Net price per person:<br fr-original-style="" style="box-sizing: border-box;">The training course net price per person includes the exam voucher. The applicable price is shown in the course calendar and depends on the course location.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">In order to obtain the&nbsp;<strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">TOGAF EA Practitioner</strong> certificate it is required to successfully pass both exams: &bdquo;TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 1 Exam&rdquo; and &bdquo;TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 2 Exam&rdquo; or to obtain a positive result from the &bdquo;TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Combined Part 1 and Part 2 Exam&rdquo;.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Detailed information about the TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;examination path is available on&nbsp;<a href="http://certification.opengroup.org/examinations/togaf" target="_blank" rel="noopener noreferrer" style="color: rgb(29, 41, 63); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(29, 41, 63);">The Open Group website</a>.</p><h4 style="color: rgb(29, 41, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(29, 41, 63);">Certification exam</h4><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">EXAM DETAILS:</strong></p><ul style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Exam Name: TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 1 Exam and TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 2 Exam</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Exam language: English</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Format: 40 Multiple choice questions for Level 1 and 8 complex scenario questions, with gradient scoring for Level 2</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Exam delivery: onsite in Pearson Vue test center or online through On Vue Proctoring</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Access: Candidates will receive an exam voucher upon completion of the TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Course - Foundation and&nbsp;Practitioner (Level 1 and 2)&nbsp;and timely performed payment</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Number of questions: 40 questions for Level 1 and 8 complex scenario questions, for Level 2</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Passing Score: 60% (24 or more questions out of a maximum of 40) for Level 1 and 60% (24 or more points out of a maximum of 40) for Level 2</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Duration: 1 hour (60 minutes) for Level 1 and 1 hour 30 minutes (90 minutes) for Level 2</li></ul>

Advised Skills

Enterprise Architecture

TOGAF

This course is designed to enable candidates to develop the knowledge of the terminology and basic concepts of TOGAF Standard, 10th Edition and principles of Enterprise Architecture. Candidates will also be able to analyze and apply knowledge of TOGAF Standard.

TOGAF® EA Course - Foundation and Practitioner (Level 1 and 2)

<div data-node="61658ba442cd6" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442cd7" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd9" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d7" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6165945ab79d8" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79da" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c2" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c3" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c5" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61648cd9b33db" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61648cd9b33dc" fr-original-style="" style="box-sizing: border-box;"><div data-node="61648cd9b33dd" fr-original-style="" style="box-sizing: border-box;"><div data-node="61648cd9b33de" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df3" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df4" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df5" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df6" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff28" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff29" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2a" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2b" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">IT Customer Support</span></h3></div><div data-node="61831e1075113" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Aim</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></span></p></div></div><div data-node="61831e0f45207" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Duration and Schedule</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The Course runs over 5 days next course commencing&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Saturday 28th September at 10.00 am</strong></p></div></div></div><div data-node="616498c0cff35" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 0, 0);"><b style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">A payment of &pound;65 secures your place on your chosen course.</b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The balance of the course fees of &pound;600 can be paid shortly before course commencement.</span></span></div></div></div><div data-node="616498c0cff2d" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2e" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2f" fr-original-style="" style="box-sizing: border-box;"><div data-node="61831f1ad72c7" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Virtual Classroom &ndash; how it works?</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course will be delivered through blended training consisting of 5 virtual classroom 6-hour sessions with assessments and examinations taking place on the 5<sup fr-original-style="" style="box-sizing: border-box;">th&nbsp;</sup> session.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During the Online Virtual Classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations involving trainees actively in the learning.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In preparation for this, we plan to have a quick informal online meeting a few days before course commencement for about an hour just to make sure that people get connected properly, let you know what the online virtual classroom will be like and go through any questions you may have. To join the virtual sessions, you will need a PC/Laptop or Tablet with an internet connection. Joining instructions (login IDs, etc) will be sent before the Informal Induction session.</p></div></div><div data-node="616498c0cff38" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learning Objectives<br fr-original-style="" style="box-sizing: border-box;">IT Customer Support</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">IT Customer Support Technician equips participants with practical &ldquo;Hands-On&rdquo; skills relevant to the workplace and the theory required for certification. Participants on successful completion of the course will have the skills and knowledge to: &ndash;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Provide technical information and support in response to customer requirements</li><li fr-original-style="" style="box-sizing: border-box;">Identify potential improvements in the customers&rsquo; use of resources</li><li fr-original-style="" style="box-sizing: border-box;">Assist in reviews to identify how automated procedures may improve customers&rsquo; use of resources</li><li fr-original-style="" style="box-sizing: border-box;">Create routine automated procedures and assist in the creation of complex automated procedures</li></ul></div></div><div data-node="616498c0cff36" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-node="616498c0cff3d" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Content</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Providing technical support and effectively responding to a customer&rsquo;s request</li><li fr-original-style="" style="box-sizing: border-box;">Identify advantages and disadvantages of different methods of communication with customers. Using open and closed questions, questionnaires, etc. to determine customer requirements.</li><li fr-original-style="" style="box-sizing: border-box;">Use of Operating Procedures, guides, notes and telephone help-lines.</li><li fr-original-style="" style="box-sizing: border-box;">Create routine automated procedures and assist in the creation of complex automated procedures. eg. timed backups and data transfer, scheduled virus and spyware scan, scheduled maintenance (disk scanning, defragmentation, shortcuts and hyperlinks and auto-run applications)</li><li fr-original-style="" style="box-sizing: border-box;">Utilising call logging software, technical guides and logs, manufacturers&rsquo; websites, CDs, DVDs, libraries, electronic media, and bulletin boards.</li><li fr-original-style="" style="box-sizing: border-box;">Monitoring system trends, identifying potential failures, identifying user training needs, identifying weak/unreliable areas in the system and identifying potential improvements.</li><li fr-original-style="" style="box-sizing: border-box;">Health and Safety regulations and constraints. Data Protection related issues.</li><li fr-original-style="" style="box-sizing: border-box;">Use of database customer relationship management (CRM), Voice over Internet protocol (VOIP), Remote system access and Instant messaging.</li></ul></div></div></div></div></div><div data-node="616498c0cff39" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff3a" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff3b" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff3c" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Certification</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds of London Institute Customer Support Provision 2 (Examination No. 7267-402). This examination consists of 1 written paper and 1 practical assignment. The qualification can be used as part of the requirement for<a title="City & Guilds Diploma in IT Systems Support" href="http://hitechtraining.ie/city-guilds-certification/" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">&nbsp;City &amp; Guilds Diploma in IT Systems Support (7267-24)</a>.</li><li fr-original-style="" style="box-sizing: border-box;">On completion of the Course, having been successful in an examination, the participant will receive a Hi-Tech Training Certificate.</li></ul></div></div><div data-node="616498c0cff3e" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><img width="794" height="602" src="http://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png" alt="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" itemprop="image" srcset="https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png 794w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-300x227.png 300w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-768x582.png 768w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-600x455.png 600w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-64x49.png 64w" sizes="(max-width: 794px) 100vw, 794px" title="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div></div></div></div><div data-node="625680624394c" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6256806243947" fr-original-style="" style="box-sizing: border-box;"><div data-node="625680624394a" fr-original-style="" style="box-sizing: border-box;"><div data-node="625680624394b" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-node="61658ba442ce7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.

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