Name: Counselling : Counsellor Training
Price: 42 GBP
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Dietary problems are negative to human wellbeing. They are not kidding and regularly cause lethal diseases that hamper ordinary dietary patterns. It is assessed that 1.6 million individuals in the UK experience the ill effects of in any event one dietary problem. Albeit, this figure is probably going to be a lot bigger because of certain individuals not getting the assistance that they need. The psychological sickness influences all ages, ethnic gatherings and races. In contrast to other psychological sicknesses, dietary issues have the most elevated death rate. Hence, it is essential to advance dietary issue mindfulness, to help forestall the condition. This course has been planned explicitly for this reason. To begin with, it characterizes dietary problems and separates them from disarranged eating and consuming less calories. Then, we cover the reasons for dietary issues and different kinds of issues that you need to think about. It at that point expresses the different signs to pay special mind to, when surveying or diagnosing a dietary problem. The different medicines accessible for the most widely recognized dietary problems are talked about. The course additionally covers fantasies around dietary issues and how to forestall the conditions. <br /><br />You Will Learn: <br /><br />The meaning of dietary issues <br /><br />The distinction between dietary problems, cluttered eating and eating less junk food <br /><br />The causes and indications of dietary problems <br /><br />The sorts of dietary issues <br /><br />The treatment choices for dietary problems <br /><br />Fantasies around dietary issues <br /><br />Step by step instructions to forestall dietary issues <br /><br />Advantages of Taking This Course <br /><br />Taking this course will help you: <br /><br />Learn all you require to think about dietary problems <br /><br />Have a familiarity with dietary problems <br /><br />Figure out how to forestall dietary problems <br /><br />Find out about the different treatment choices accessible for dietary problems <br /><br />Find out about the different reasons for dietary issues and see whether you are in danger <br /><br />Eat soundly and carry on with a solid life <br /><br />Decide whether you are experiencing a dietary problem <br /><br />Decide the kind of dietary issue that you are experiencing <br /><br />Settle on the correct choice with respect to your wellbeing status

OnlineCoursesLearning.com

Eating Disorder Awareness

General Admission

<h4>ADHD Awareness Certification</h4>
<p>If you have staff members responsible for working with individuals with ADHD, this comprehensive course on the subject will provide them with all the necessary knowledge and skills to identify the symptoms and provide care for those affected by the condition. It is the perfect theoretical complement to their practical, hands-on work.<br /><br /><br /></p>
<h2><strong>What's Covered in the ADHD Awareness Course?</strong></h2>
<p><br />The course content is organized in modules, permitting students to profit by an abundance of data in regards to ADHD. The key regions that are covered are as per the following: <br /><br /></p>
<ul>
<li>An outline and history of the condition, including normal fantasies and misguided judgments and moving examples of overcoming adversity of individuals who are living with ADHD</li>
</ul>
<ul>
<li>Data in regards to how ADHD is analyzed in individuals of various ages and, when a finding is made, the various kinds of treatment that are accessible, contingent upon the person's conditions</li>
</ul>
<ul>
<li>Procedures for adapting with the impacts of ADHD consistently</li>
</ul>
<ul>
<li>The reasons for ADHD, including inherited and natural components</li>
</ul>
<ul>
<li>The absolute most regular indications of ADHD - what it can mean for kids, young people, youngsters and grown-ups in an unexpected way - and procedures to viably deal with the condition utilizing an individual focused methodology</li>
</ul>
<ul>
<li>A fascinating investigation of personal conduct standards showed by the individuals who have the condition and how carers can adequately uphold them</li>
</ul>
<p><br />Flow research, new advancements and basic speculation around ADHD and what the future may hold for those influenced by it. <br /><br /></p>
<h2>What are the Benefits of the ADHD Awareness Course? <br />
</h2>
<p><br />Here are only a portion of the benefits that students can appreciate: These include: <br /><br /></p>
<ul>
<li>A more extensive and more exhaustive comprehension of ADHD, empowering the student to have more prominent profession prospects around there</li>
</ul>
<ul>
<li>No time limits on finishing the course, so understudies can study and work simultaneously</li>
</ul>
<ul>
<li>Endless supply of the course, students will get an affirmed, industry-perceived confirmation</li>
</ul>
<ul>
<li>Continuous online help while examining the course</li>
</ul>
<p><br />The adaptable, secluded design of the course implies that students can learn at their own speed, at work or at home and utilizing an assortment of gadgets.</p>
<ul></ul>

ADHD Awareness

<h4>Alcohol at Work Awareness Certification</h4>
<p>Liquor isn't unsafe when devoured with some restraint, yet the impacts of liquor misuse and reliance can be serious. Dangerous drinking influences a person's private life, however can likewise inconveniently affect their presentation at work. This can bring about diminished profitability, low assurance and high nonattendance rates. 7% of grown-ups routinely surpass suggested safe cutoff points for liquor utilization. This implies that most associations will utilize laborers with dangerous drinking propensities sooner or later and it is ideal to plan ahead of time for the likelihood that a representative may at some stage expect help to beat their liquor misuse or habit. Liquor misuse is a delicate subject and businesses may feel poorly set up to approach and help representatives who need assistance. Luckily, associations can figure out how to lessen levels of dangerous drinking among their representatives, offer help to laborers who need assistance controlling their liquor admission and find ways to make a sound, safe work space. This course contains viable guidance for businesses across all areas. <br /><br />You Will Learn <br /><br />What liquor abuse and enslavement are, the reason dangerous drinking effectsly affects both a worker and their association and why bosses have a legitimate obligation to address liquor maltreatment in the working environment. <br /><br />Why each business needs to draw up an exhaustive liquor strategy and the central points of interest to consider when assembling an arrangement record. <br /><br />Step by step instructions to spot indications of liquor maltreatment in the working environment, how to move toward a representative who abuses liquor and the help a worker may need during treatment. <br /><br />Why a few laborers are almost certain than others to manhandle liquor, how a work space can add to liquor abuse and the job of separating the working environment. <br /><br />Advantages Of Taking This Course <br /><br />On the off chance that you are in an administrative job, you will profit by figuring out how to distinguish the most well-known indications of liquor maltreatment in your group. <br /><br />In the event that you work in a HR job, this course will furnish you with important foundation data in regards to liquor misuse. This will help you offer help to representatives who participate in hazardous drinking. <br /><br />In the event that you are in an administration or HR job, you will profit by the chance to figure out how to assemble a viable liquor strategy. <br /><br />In the event that you are thinking about a vocation in word related wellbeing, this course will furnish you with a valuable prologue to the effect of liquor on representatives and associations.</p>
<ul></ul>

Alcohol at Work Awareness

<h4>Office and Reception Management Certification</h4>
 
 It takes specific skills and an understanding of the dynamics of people, in order to efficiently run an office. This Office &amp; Reception Management Certificate course is designed to provide an employee with those exact skills. 
 
 Demonstrating organisational competence in this field opens doors to advancing an employee's career in the business.
 
 This programme consists of 18 modules, designed to provide an insight into what is expected from a person working in an office environment. 
 
 The industry-approved certificate provides the employee with confidence-building skills, to enable them to move up in their career.
 
 <h4>What's Covered in the Course?</h4>
 
 The 18 modules cover both office management and interpersonal problem-solving skills, as well as providing insight into the way in which the employee tends to react in these situations. 
 
 The office receptionist performs a vital role as the 'face of the business', creating a first impression that influences visitors' perceptions of the organisation's culture.
 
 Communication skills, teamwork and office administrative systems, basic financial management - managing petty cash and office supplies - are also included, as well as the planning and scheduling of meetings, minute-taking and report-writing.
 As the person in this position usually deals with colleagues at all levels of the organisation, it is important that they understand managerial issues and responsibilities.
 
 Performance management and appraisals, staff promotions, recruitment and selection and compliance with equal opportunities and diversity in the workplace legislation are all covered, together with the importance of good health and safety practices.
 
 The use - and abuse - of social media and its role in the office environment brings the learner up-to-date with the current thinking in this field.
 
 The team member will learn:
 
 <ul>
 <li>How to handle staff and understand their performance;</li>
 
 <li>The legal side of various policies and health and safety;</li>
 
 <li>Communication;</li>
 
 <li>How to deal with customers and colleagues;</li>
 
 <li>Financial aspects: petty cash and office supplies;</li>
 
 <li>Office layouts;</li>
 
 <li>The art of delegation;</li>
 
 <li>Social media;</li>
 
 <li>How to handle meetings, including chairing them.</li>
 </ul>
 
 
 
 <h4>What are the Benefits of the Course?</h4>
 
 There are a number of clear benefits of completing this Office &amp; Reception Management certificate, including:
 
 <ul>
 <li>A professional front-line receptionist improves the image of your business;</li>
 
 <li>The ability to study at the employee's pace and in the comfort of their own home;</li>
 
 <li>Easy internet-based access to study material on any device;</li>
 
 <li>Short, sharp, structured organisation of learning materials;</li>
 
 <li>Industry-approved certification.</li>
 </ul>

Office and Reception Management

Apex Learning

Six Sigma

Quality Assurance (QA)

Quality Management

Commercial Law

Quality Assurance (QA) Diploma

<h4>Anti-Bullying and Bullying Prevention Diploma</h4>
<p>The Anti-Bullying and Bullying Prevention Diploma course gives an overall outline on the subject of tormenting in essential and auxiliary schools including information, measurements and exhortation needed to have the option to comprehend the theme and successfully manage harassing episodes. From finding out about what tormenting is and why kids want to menace different kids to current ideas, for example, cyberbullying. The course remembers a for profundity outline of the legitimate systems that ensure youngsters in schools just as investigation of the laws and government direction that are pertinent to instances of tormenting. Harassing is a perplexing issue that requires dynamic contribution of the whole school local area. It likewise necessitates that crucial information on the issue is set up so significant conversations between students, guardians and instructors are held. The Anti-Bullying and Bullying Prevention Diploma course has been created with students, guardians and educators as a primary concern and gives all the important information needed to handle the tormenting in schools issue. Taking the course and dealing with the extra activities will guarantee that you will be more ready to react in circumstances where tormenting is available. The extra data that is remembered for the lawful side of harassing will give you a wide comprehension of the main Acts and Regulations and you will realize how to converse with teachers and lead representatives if your youngster has been a casualty of tormenting. Specifically, the course centers around examining unique instances of harassing that incorporate incapacity based tormenting, just as homophobic, transphobic, bigot and other bias based tormenting. Guardians will especially profit by accepting the course as it additionally offers broad guidance on managing tormenting and supporting your kid should they be influenced, remembering direction for how to converse with your kid and the exercises you can take part in together. The course additionally addresses the should be lenient and liberal and the qualities and thoughts that should be ingrained in kids by educators and guardians to forestall tormenting happening in any case. <br /><br />What you will realize: <br /><br />A prologue to the idea of school harassing <br /><br />Instructions to tell if a kid has been harassed dependent on a particular arrangement of measures <br /><br />Which zones of schools are favored fields for tormenting <br /><br />What cyberbullying is and how to remain safe and ensure a youngster's online presence <br /><br />What is personality based harassing and exceptional instances of tormenting <br /><br />The conduct qualities and convictions of a domineering jerk <br /><br />The reasons and inspirations why a kid turns into a harasser <br /><br />What are the short and long haul impacts of tormenting on the elaborate kids <br /><br />Moves that guardians can make if their kid has been harassed <br /><br />Instructions to address a domineering jerk's conduct <br /><br />What are the existence conditions that may make a few youngsters become menaces <br /><br />What is the educator's obligation in harassing occurrences <br /><br />What is separation under Equality Act 2010 <br /><br />How schools execute Government and Ofsted rules to forestall tormenting</p>
<ul></ul>

Anti-Bullying and Bullying Prevention

Packt

Swift

Programming

Xcode

This course is designed for complete beginners, where you will develop iPhone applications by building five complete apps using SwiftUI 3 code and Xcode 13. You will not only build the apps but also learn how to submit and upload apps to the App Store and share your creation with the world.

A Beginner's Guide to Creating iPhone Apps for iOS 15 Using Swift UI

<h2>Have you been looking for best <strong>floristry online course</strong> and dreaming of opening your own florist or if you have a passion for flowers?</h2>
<p>There are so many great benefits of completing this Floristry online course, these include:</p>
<ul>
<li>Gain the skills you need to succeed in the florist industry</li>
<li>Fast track your career</li>
<li>Learn insider secrets, tips and advice to ensure you succeed in floristry</li>
<li>Easy study materials which you can study at your own pace and anywhere at any time online</li>
<li>Informative step by step video guides</li>
</ul>
<p> You can get started on a path to a career. Maybe you're already working in the industry and want to fast track your career, then this Floristry Online Course is the right choice for you. So here you get 21 Informative packed modules; consequently helps you to build your carrier.</p>
<p>This Floristry Online Course contributes you with all the information you need to start a career in the florist industry. From flower and plant biology to setting up and managing your very own store and decorating your own house with flowers according to your mood.</p>
<p>Therefore, you will gain valuable insight, information and skills you will need, putting you on a road to success moving forward.<br /></p>
<p><br /></p>
<p></p>
<p> </p>
<p>Consists of twenty one informative packed module. Each one providing you with the knowledge and skills you will need for a career in the florist industry.</p>
<p>In addition, study components you also get access to nine useful instruction videos to help you in a better way and to achieve success in this chosen career.<br /></p>
<p>At Online Courses Learning, all our courses are available online and accessible on any device. From a computer to your tablet or mobile phone. Afterward, you can study at anytime and anywhere. On completion and after passing the multiple choice test, you can download and print your certificate, which is recognised by industry leaders.<br /></p>
<p> </p>
<h2>What You Will Learn:</h2>
<ul>
<li>When completing this diploma, you can expect to have knowledge in all areas of floristry. Including:</li>
<li>Floral arrangement are mediative, therapeutic and beautiful. Dice into the world of flower with our range of classes. </li>
<li>In the first stage, an introduction to floristry where you will learn the basics of floristry, a history and what you will need to have a career in this industry.</li>
<li>Careers in Floristry. In the second phase, you will learn how to manage your own store and requirements for entering the industry and the possibilities that are available to you.</li>
<li>What you need to know about flowers and plants, this essential module will provide you with all the information you need to know about plants and flowers, from colour to diseases to handling and more.</li>
<li>Resource provided. What services are provided by florists and various business models, correspondingly to use technology and, for instance, how to deal with commercial customers.</li>
<li>How to process, store and maintain plants. Valuable advice on the processing, storing and maintaining of plants, along with products you can use to maintain cut flowers.</li>
<li>Popular flowers, greens and fillers. We will provide you with the information needed in the florist industry regarding the most popular flower choices and what greens and fillers you can use to create a spectacular bouquet or arrangement. Even helps you to decorate them on personal taste of every person.</li>
<li>Elements and principles of design. At this point, you will be able to provide with insight into the design elements associated with floristry. In sum: balance, scale, colour and size and so much more.</li>
<li>Design basics. The basics of design and style in floristry. Elements of design, Western and Eastern influences and mass arrangements are covered in this information packed module.</li>
<li>Making floral arrangements. How to make floral arrangements.</li>
<li>Vase arrangements. Learn how to effectively create the perfect arrangement for a vase.</li>
<li>Tied bouquet. Acquire a knowledge of picking a focal flower to create the centrepiece of your bouquet. Take advantage of the easy to understand step by step instructional video.</li>
<li>The corsage. The history of the corsage and so how to make one.</li>
<li>Wedding flowers. The requirements, setting yourself up as a wedding florist, building a portfolio and hence how to create the perfect wedding bouquet.</li>
<li>Funeral flowers. Gain an understanding of the traditions surrounding funeral flowers, choosing the flowers and their meaning and how to create a funeral wreath.</li>
<li>Basket gardens and fruit baskets. Acquire skill in how to create beautiful basket gardens or fruit baskets.</li>
<li>Jobs in the Florist Industry. Become competent in some insight on how to get a job in the florist industry, from looking for an opening to creating your own job opportunities.</li>
<li>Starting your own florist business. Therefore, this module covers everything from creating a business plan to financing.</li>
<li>Marketing. Become proficient in the best marketing techniques you can use. Surprisingly boost your brand and increase your customer base.</li>
</ul>
<p><br /></p>
<p> In conclusion, if you love plants and flowers, after that this diploma can open up so many doors for you within the florist industry.</p>
<p><br /></p>
<h4><span>Course Content module structure:</span></h4>
<ul>
<li>Your Introduction to Floristry</li>
<li>Careers in Floristry</li>
<li>What You Need To Know About Flowers and Plants</li>
<li>Services Provided by Florists</li>
<li>How to Process, Store and Maintain plants</li>
<li>Popular Flowers, Greens &amp; Fillers</li>
<li>Elements and Principles of Design</li>
<li>Flower design basics &amp; styles you need to know</li>
<li>How to make floral arrangements</li>
<li>How to Make a Container Arrangement</li>
<li>How to Make an Arrangement for a Vase</li>
<li>How to Make a Hand-tied Bouquet</li>
<li>How to Make a Corsage or Boutonniere</li>
<li>Wedding Flowers</li>
<li>How to Make a Wedding Bouquet</li>
<li>Funeral Flowers</li>
<li>How to Make a Funeral Wreath</li>
<li>How to Make a Basket Garden &amp; Fruit Basket</li>
<li>Getting a Job in the Floristry Industry</li>
<li>Starting Your Own Business</li>
<li>Getting Customers / Marketing</li>
</ul>

Professional Floristry Online Course

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A professional for direct customer support within all sectors and organisation types.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;"><strong style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 64);"><span style="color: rgb(16, 24, 64); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 64);"><span style="color: rgb(16, 24, 64); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 64);"><span style="color: rgb(16, 24, 64); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 64);">Customer Service Specialist</span></span></span></strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Course Duration / 15 Months Level 4</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Apprenticeship Standard</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The main purpose of a customer service specialist is to be a &lsquo;professional&rsquo; for direct customer support within all sectors and organisation types.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You are an advocate of Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You are often an escalation point for complicated or ongoing customer problems. As an expert in your organisation&rsquo;s products and/or services, you share knowledge with your wider team and colleagues.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You gather and analyse data and customer information that influences change and improvements in service.Utilising both organisational and generic IT systems to carry out your role with an awareness of other digital technologies.This could be in many types of environment including contact centres, retail, web chat, service industry or any customer service point.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(16, 24, 64); box-sizing: border-box;" fr-original-style="color: rgb(16, 24, 64);"><span style="color: rgb(16, 24, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(16, 24, 64);"><span style="color: rgb(16, 24, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(16, 24, 64);">Customer Service Specialist</span></span></span></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Knowledge</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand what continuous improvement means in a service environment and how your recommendations for change impact your organisation.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact your service provision has on the wider organisation and the value it adds.</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to analyse, use and present a range of information to provide customer insight</li><li fr-original-style="" style="box-sizing: border-box;">Understand and critically evaluate the possible journeys of your customers, including challenges and the end-to-end experience.</li><li fr-original-style="" style="box-sizing: border-box;">Understand your business environment and culture and the position of customer service within it.</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to find and use industry best practice to enhance own knowledge.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Skills</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Demonstrate a continuous improvement and future focussed approach to customer service delivery including decision making and providing recommendations or advice.</li><li fr-original-style="" style="box-sizing: border-box;">Explore and interpret the customer experience to inform and influence achieving a positive result for customer satisfaction.</li><li fr-original-style="" style="box-sizing: border-box;">Proactively gather customer feedback, through a variety of methods. Critically analyse, and evaluate the meaning, implication and facts and act upon it.</li><li fr-original-style="" style="box-sizing: border-box;">Maintain a positive relationship even when you are unable to deliver the customer&rsquo;s expected outcome.</li><li fr-original-style="" style="box-sizing: border-box;">When managing referrals or escalations take into account historical interactions and challenges to determine next steps.</li><li fr-original-style="" style="box-sizing: border-box;">Make recommendations based on your findings to enable improvement.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behaviours</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Proactively keep your service, industry and best practice knowledge and skills up-to-date.</li><li fr-original-style="" style="box-sizing: border-box;">Consider personal goals related to service and take action towards achieving them.</li><li fr-original-style="" style="box-sizing: border-box;">Exercises proactivity and creativity when identifying solutions to customer and organisational issues.</li><li fr-original-style="" style="box-sizing: border-box;">Make realistic promises and deliver on them.</li><li fr-original-style="" style="box-sizing: border-box;">Work effectively and collaboratively with colleagues at all levels to achieve results.</li><li fr-original-style="" style="box-sizing: border-box;">Recognise colleagues as internal customers.</li><li fr-original-style="" style="box-sizing: border-box;">Ensure your personal presentation, in all forms of communication, reflects positively on your organisation&rsquo;sbrand.</li></ul>

Rachel Hood

A professional for direct customer support within all sectors and organisation types.

Customer Service Specialist Level 3

<p><strong>Learn from relevant industry professionals and quickly equip yourself with the specific knowledge and skills needed to excel in your chosen career through the Counselling : Counsellor Training bundle</strong><strong> training. Study the </strong><strong>course and get an expertly designed training experience.</strong></p><p>Improve your knowledge and enhance the skills you need to succeed as a professional in any workplace with this Counselling : Counsellor Training Bundle. Designed to build your professional skill set and enable you to do the best job possible, the Bundle course is ideal for those who aim to be the best in their fields.</p><p><strong>Our Counselling : Counsellor Training </strong><strong>Bundle Course contains 8 of our premium popular courses for one discounted price:</strong></p><ul><li><strong>Course 01:</strong> Couples Therapy and Counselling</li><li><strong>Course 02: </strong>Mental Health Awareness Course</li><li><strong>Course 03: </strong>Counselling and Psychotherapy Course</li><li><strong>Course 04: </strong>Anti-Social Behaviour Course</li><li><strong>Course 05: </strong>Life Coaching and Counselling</li><li><strong>Course 06: </strong>Child Development &amp; Psychology Diploma</li><li><strong>Course 07: </strong>Dialectical Behaviour Therapy (DBT)</li><li><strong>Course 08: </strong>Dual Diagnosis Level 2</li></ul><p>Students can expect to complete this Counselling : Counsellor Training Bundle Program in around <strong>38 hours</strong>. Get dedicated student support from our expert instructors if you need assistance or have any questions about the Bundle courses.</p><p>All the courses under this Bundle are split into a number of expertly created modules to provide you with an in-depth and professional learning experience. Students who successfully complete this program will receive an instant e-certificate as proof of their new skills and knowledge. Stand out from the crowd and train for the job you want with the Bundle Courses.</p><p>With this comprehensive Bundle, you can achieve your dreams and train for your ideal career. The Counselling : Counsellor Training Bundle provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Counselling : Counsellor Training Bundle covers everything you need in order to progress in your chosen career.</p><p>Enrolling in the Counselling : Counsellor Training Bundle will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Bundle Course.</p><p><strong>Why Train With the Academy for Health &amp; Fitness?</strong></p><ul><li>All-in-one package of 8 Premium Bundle Courses</li><li>Opportunity to earn a certificate accredited by <strong>CPD </strong>after completing this Bundle course</li><li>Interactive Bundle course material</li><li>The online assessment included testing your knowledge</li><li>Globally accepted standard structured lesson planning</li><li>Innovative and engaging content and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete the program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul> <p>Start your learning journey straight away with this Counselling : Counsellor Training Bundle and take a step toward a brighter future!</p><p><strong>*** Course Curriculum ***</strong></p><p>Here is the curriculum breakdown of the courses:</p><p><strong> Course 01: Couples Therapy and Counselling</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: Communication</li><li>Module 03: Conflict Resolution</li><li>Module 04: Intimacy</li><li>Module 05: Pre-Marital Counselling</li><li>Module 06: Healthy Fighting</li><li>Module 07: Affairs</li><li>Module 08: Apology &amp; Forgiveness</li><li>Module 09: Adapting to Changes</li><li>Module 10: Moving Forward Together</li></ul><p><strong> Course 02: Mental Health Awareness Course</strong></p><ul><li>Introduction</li><li>Childhood And Adolescent Psychiatric Disorders</li><li>Anxiety and Stress Disorders</li><li>Mood Disorders</li><li>Eating and Sleeping Disorders</li><li>Self-Harm and Suicide</li><li>Social Attitudes To Mental Illness</li><li>Dealing with Stress in the Workplace</li><li>Additional Reading Materials</li></ul><p><strong> Course 03: Counselling and Psychotherapy Course</strong></p><ul><li>Module 01: Introduction to Counselling</li><li>Module 02: Types of Counselling</li><li>Module 03: Introduction to Psychotherapy</li><li>Module 04: Therapeutic Relationship</li><li>Module 05: Counselling and Psychotherapy</li><li>Module 06: Dynamic Psychotherapy</li><li>Module 07: Mental Health Conditions</li><li>Module 08: Mental Disorders</li><li>Module 09: Psychotherapy Healing</li></ul><p><strong> Course 04: Anti Social Behaviour Course</strong></p><ul><li>Module 01: Overview of Anti-social Behaviour</li><li>Module 02: Family Influences on Anti-social Behaviour</li><li>Module 03: Anti-Social Behaviour Order</li><li>Module 04: Anger and Anti-social Behaviour</li><li>Module 05: Understanding Antisocial Personality</li><li>Module 06: Prevention of Anti-social Behaviour</li></ul><p><strong> Course 05: Life Coaching and Counselling</strong></p><ul><li>Introduction</li></ul><p><strong>PART 01: LIFE COACHING CERTIFICATION</strong></p><ul><li>Coaching Fundamentals</li><li>Understanding Personalities</li><li>Coaching Models Explained</li><li>Why We Will Use The GROW Model</li><li>Coaching Step 2: Reality</li><li>Coaching Step 3: Options &amp; Obstacles</li><li>Coaching Step 4: Will &amp; Action Planning</li><li>How To Structure Your Coaching Sessions</li><li>Client Coach Relationship</li><li>Advanced Coaching Strategies</li></ul><p><strong>PART 02: HOLISTIC HEALTH COACHING CERTIFICATION</strong></p><ul><li>Diet &amp; Nutrition Fundamentals</li><li>Diet &amp; Nutrition Coaching</li><li>Exercise Coaching: Cardio</li><li>Exercise Coaching: Resistance Training</li><li>Hormone Health Explained</li><li>Supplements</li><li>Health &amp; Fitness Motivation</li><li>Health &amp; Fitness FAQ Answered</li></ul><p><strong>PART 03: WELLNESS COACHING CERTIFICATION</strong></p><ul><li>Stress Management</li><li>Sleep</li><li>Emotional Self Care</li><li>Resources</li></ul><p><strong> Course 06: Child Development &amp; Psychology Diploma</strong></p><ul><li>Babies from Birth to One Year</li><li>Stages and Sequences of Social and Emotional Development</li><li>Language and Linguistic Skills Development</li><li>Cognitive Development</li></ul><p><strong> Course 07: Dialectical Behaviour Therapy (DBT)</strong></p><ul><li>Introduction</li><li>What is Counselling &amp; Psychotherapy</li><li>About Dialectical Behaviour Therapy (DBT)</li><li>DBT Strategies &amp; 'Life Skills'</li><li>Treatment by DBT</li><li>DBT for Psychological Disorders</li><li>Effectiveness of DBT</li></ul><p><strong> Course 08: Dual Diagnosis Level 2</strong></p><ul><li>Module 01: Dual Diagnosis: A Challenge of New Era</li><li>Module 02: Drugs and Their Effects</li><li>Module 03: Mental Health: An Introduction</li><li>Module 04: Brain Works - Neurophysiology</li><li>Module 05: Harm Minimisation and Optical Health</li><li>Module 06: Models of Care and Dual Diagnosis</li><li>Module 07: Psychological Interventions in Dual Diagnosis</li><li>Module 08: Practice and Policy Issues</li><li>Module 09: Ethical Issues and Mental Health Act</li><li>Module 10: The Assessment Process in Dual Diagnosis</li><li>Module 11: Treatment in Dual Diagnosis</li></ul><p><strong>Assessment Process</strong></p><p>Once you have completed all the modules in the Counselling Bundle , you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        85 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Counselling : Counsellor Training Bundle is ideal for anyone interested in this topic and who wants to learn more about it. This Bundle will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Bundle course will allow you to kickstart or take your career in the related sector to the next stage. Our whole Counselling Bundle course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The certificate will strengthen your CV and assist you in finding work in the related industry.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPDQS Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
            <div> <p>Upon passing the Bundle, you need to order to receive a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPDQS</strong>.</p> </div>
        <h4>CPDQS Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div> <ul><li>Upon passing the Bundle, you need to order to receive a <strong>Hard Copy certificate</strong> for each of the courses inside this bundle as proof.</li><li>If you are an <strong>international student,</strong> then you have to pay an additional <strong>10 GBP</strong> as an international delivery charge.</li></ul> </div>

                        </div>

Academy for Health and Fitness

Counselling : Counsellor Training

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Individuals in various job roles who are involved in leading, managing, and participating in small to medium scale projects.</p>Overview<p>Upon successful completion of this course, students will be able to:  Identify the fundamentals of project management.  Perform the pre-project setup.  Initiate a project.  Plan project strategies.  Develop project schedules.  Plan project staffing, communication, and quality.  Plan project risk management.  Plan project costs.  Plan project procurements.  Plan for change management and transitions.  Manage project execution.  Manage project procurement.  Control project performance.  Monitor and control the triple constraints.  Monitor project risks and procurements.  Perform the project closure processes.</p><p>In this course, students will apply recognized practices of project management and understand a project?s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project.</p></div><div id="course-pills-2"><h3>1 - Exploring Project Management Fundamentals</h3> <ul> <li>Examine the Basics of Project Management</li> <li>Describe the Project Life Cycle</li> <li>Examine Organizational Influences on Project Management</li> </ul> <h3>2 - Performing the Pre-Project Setup</h3> <ul> <li>Create a Project Concept Definition Statement</li> <li>Examine Project Selection</li> <li>Determine Strategic and Operational Relevance</li> <li>Perform Project Feasibility</li> <li>Determine Technical Requirements</li> </ul> <h3>3 - Initiating a Project</h3> <ul> <li>Prepare a Project Statement of Work</li> <li>Create a Project Charter</li> <li>Identify Project Stakeholders</li> </ul> <h3>4 - Planning Project Strategy</h3> <ul> <li>Identify Elements of the Project Management Plan and Subsidiary Plans</li> <li>Determine Stakeholder Needs</li> <li>Create a Scope Statement</li> <li>Develop a Work Breakdown Structure</li> </ul> <h3>5 - Developing the Project Schedule</h3> <ul> <li>Create an Activity List</li> <li>Create a Project Schedule Network Diagram</li> <li>Identify Resources</li> <li>Estimate Time</li> <li>Develop a Project Schedule</li> <li>Identify the Critical Path</li> <li>Optimize the Project Schedule</li> <li>Create a Schedule Baseline</li> </ul> <h3>6 - Planning Human Resources, Communication, and Quality</h3> <ul> <li>Create a Human Resource Plan</li> <li>Create a Communications Management Plan</li> <li>Create a Quality Management Plan</li> </ul> <h3>7 - Planning Project Risk Management</h3> <ul> <li>Examine a Risk Management Plan</li> <li>Identify Project Risks and Triggers</li> <li>Perform Qualitative Risk Analysis</li> <li>Perform Quantitative Risk Analysis</li> <li>Develop a Risk Response Plan</li> </ul> <h3>8 - Planning Project Costs</h3> <ul> <li>Estimate Project Costs</li> <li>Estimate the Cost Baseline</li> <li>Reconcile Funding and Costs</li> </ul> <h3>9 - Planning Project Procurements</h3> <ul> <li>Plan Project Procurements</li> <li>Prepare a Procurement Statement of Work</li> <li>Prepare a Procurement Document</li> </ul> <h3>10 - Planning for Change Management and Transitions</h3> <ul> <li>Develop an Integrated Change Control System</li> <li>Develop a Transition Plan</li> </ul> <h3>11 - Managing Project Execution</h3> <ul> <li>Direct Project Execution</li> <li>Execute a Quality Assurance Plan</li> <li>Assemble a Project Team</li> <li>Develop a Project Team</li> <li>Manage a Project Team</li> <li>Distribute Project Information</li> <li>Manage Stakeholder Relationships and Expectations</li> </ul> <h3>12 - Managing Project Procurement</h3> <ul> <li>Obtain Responses from Sellers</li> <li>Determine Project Sellers</li> </ul> <h3>13 - Control Project Performance</h3> <ul> <li>Monitor and Control Project Work</li> <li>Manage Project Changes</li> <li>Report on Project Performance</li> </ul> <h3>14 - Monitor and Control the Triple Constraints</h3> <ul> <li>Control Project Scope</li> <li>Control Project Schedule</li> <li>Control Project Costs</li> <li>Manage Project Quality</li> </ul> <h3>15 - Monitoring Project Risks and Procurements</h3> <ul> <li>Control Project Risks</li> <li>Managing Vendors and Procurements</li> </ul> <h3>16 - Performing the Project Closure Processes</h3> <ul> <li>Deliver the Final Product</li> <li>Close Project Procurements</li> <li>Conduct a Closeout Meeting</li> <li>Close a Project</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Project Plus Certification (Exam PK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Project Plus Certification (Exam PK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certificate in Teaching Program (CTP)

CompTIA Network+

Project Management Professional (PMP)

Project Management

CompTIA A+

CompTIA Security+

CompTIA Project+

Manchester

<p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);">The WSET Level 2 Award in Wines has full accreditation from OfQual as a Level 2 Vocational Qualification. Through a combination of tasting and theory you will explore the factors that impact the style and quality of wine and learn how to describe wines with confidence.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Schedule:</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">The 8 x 2-hour online sessions on -&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What the course covers</strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wine tasting</strong>: You will learn how to taste and describe wines using the WSET Systematic Approach to Tasting (SAT)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Food and wine pairing</strong>: You will learn the principles of food and wine pairing</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wine service and storage</strong>: You will learn the correct way to store and serve wine and how to recognise common faults found in wine</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Labelling</strong>: You will learn how to decode and understand wine labels</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Factors influencing the style of wine</strong>: You will explore how environmental factors, grape-growing, vineyard and maturation options influence the style and quality of the wines made all over the world</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Grape varieties</strong>: You&#39;ll learn about the styles of wines produced by the key international red and white grape varieties (Chardonnay, Pinot Grigio, Sauvignon Blanc, Riesling, Cabernet Sauvignon, Pinot Noir, Merlot and Syrah/Shiraz) as well as the styles of wines made with 22 regionally important grape varieties grown in 70 wine regions (GI&#39;s) around the world</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sparkling and Fortified wines</strong>: You will be taught how grape varieties and winemaking processes influence the style of wines in these two key wine categories.</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">No prior wine knowledge is required however the course builds upon the&nbsp;<a href="https://www.localwineschool.com/manchester/events/professional-courses/wset-courses/wset-course-level-1-online/" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">WSET Level 1 Award in Wines</a> course. It is not essential to complete Level 1 to join the Level 2 course but if you are a complete begineer you may wish to consider this option. We recommend you read the course specification document&nbsp;<a href="https://www.wsetglobal.com/media/11718/wset_l2wines_specification_en_jun2022_issue11.pdf" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">HERE</a>&nbsp;for full details of the content, structure and assesment criteria. Any questions please&nbsp;<a href="https://www.localwineschool.com/manchester/contact/" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">get in touch</a>.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course delivery</strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;">The Level 2 Award in Wines online course covers the same syllabus as the classroom course and is delivered in LIVE interactive online lessons by one of our certified wine educators</li><li fr-original-style="" style="box-sizing: border-box;">This course includes 16 hours online tuition in 8 x 2hr sessions&nbsp;and we recommend a minimum of 12 hours additional study</li><li fr-original-style="" style="box-sizing: border-box;">Your tutor will give you a guided tasting of 12 wines on this course (for details of how to order the wines see below)</li><li fr-original-style="" style="box-sizing: border-box;">You will receive access to practice multiple-choice revision questions specific to this course - FREE OF CHARGE</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Please note a reliable broadband connection is essential for the completion of this online course as are basic computer skills.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Examination</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">To obtain the WSET Level 2 Award in Wines Qualification, you will need to successfully pass the exam. The exam is made up of 50 multiple-choice questions to be completed in 1 hour. A mark of 55% is required to pass the exam.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">The exam is taken online via a <a href="https://www.youtube.com/watch?v=DarWJz6dUbU" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">Remote Invigilation</a> service giving you the flexibility to take the exam at a time and date of your choice. More details will be sent upon registration. Please ensure you read the information&nbsp;<a href="https://www.wsetglobal.com/wset-remote-invigilation-essential-guidance/?dm_i=5G5C,KRHB,4A50QU,2G285,1" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">HERE</a>&nbsp;if you wish to take the exam online.&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Whats included</strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;">All WSET course materials posted to you at no extra charge including: Looking Behind the Label course manual, Study Guide, specification and SAT Tasting Card</li><li fr-original-style="" style="box-sizing: border-box;">LIVE virtual interactive sessions taught by a Local Wine School WSET Certified Tutor</li><li fr-original-style="" style="box-sizing: border-box;">Exclusive access to practice multiple choice questions provided FREE OF CHARGE</li><li fr-original-style="" style="box-sizing: border-box;">WSET exam fee&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Remote Invigilation service&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Internationally recognised WSET qualification, certificate and pin for those who pass the exam</li><li fr-original-style="" style="box-sizing: border-box;">VAT at 20% &nbsp;(VAT receipt can be provided on request)</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Wines</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">It is recommended that at least 12 wines are tasted as part of this course, although this is optional and the cost of wines is not included in the course fee above.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Our wine experts have specially selected wines for this course designed to demonstrate specific learning outcomes. We have negotiated a discounted price only available to our online students. Details of how to order your case of wines will be provided when you book your place. The cost is approx &pound;150 including VAT and delivery.&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Wine preservation advice is give so that after each tasting exercise you can reseal and return to the wines over the coming days. &nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Special Educational Needs</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Please make the school aware if you have a condition which may mean that you will qualify for additional help during the exam such as dyslexia.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Important dates</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Registration deadline: please book at least 5 days before the start of the course, to allow time to send materials and order the tasting wines.</p>

Manchester Wine School

Sommelier

ONLINE - WSET Level 2 Award in Wines - Evenings

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>New, soon-to-be or future IT managers &amp; those working toward their ITMLE Certification will benefit from this course.</p>Overview<p>Developed by an experienced CIO, and then vetted by a board of senior IT industry executives, the ITMLP shows that those who successfully complete the ITMLP Final Exam bring credible and validated industry knowledge to the organizations they serve.</p><p>The IT Management &amp; Leadership Professional Bootcamp (ITMLP) is the first step for full IT Executive Certification (ITMLE). This Bootcamp covers IT topics vital to success for new/would-be IT managers.</p></div><div id="course-pills-2"><h4>Technical Leadership</h4><ul><li>Life as a Technical Manager</li><li>Influence-Based Technical Leadership</li><li>Managing Hybrid and Virtual IT Teams</li></ul><h4>IT Methodology and Innovation</h4><ul><li>Methodology Overview</li><li>IT Megatrends</li><li>Creating Innovative IT Solutions</li></ul><h4>Business of IT</h4><ul><li>IT Funding and Cost Center Management</li><li>IT Vendor Management</li><li>IT Internal Client Service</li></ul></div>

ITIL

Managed Learning Programme (MLP)

Institute of Training & Occupational Learning (ITOL)

International Trauma Life Support (ITLS)

Institute of Leadership & Management (ILM)

Investment Management Certificate (IMC)

IT Management and Leadership Professional (ITMLP) Certification

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Being flexible is the key to building effective and productive relationships.&nbsp; Adapting your style to connect with the style of your customer will lead to greater rapport.&nbsp; With rapport you can begin to influence your customer.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This virtual workshop has been designed for any group of people who want to learn how to build rapport quickly with lots of customers and other key stakeholders.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Building Influence &amp; Selling Skills Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps individuals identify how to flex their style and create stronger connections.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How will your team benefit from this workshop? They will:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand individual strengths and potential development needs in this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Explore effective sales and influencing techniques for different audiences</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Optimise communication with stakeholders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Consider how body language as well as written and verbal communication styles can influence this area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Understand different clients&#39; drivers and blockers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Learn ways to practically apply these concepts to current situations and clients</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have worked with thousands of teams and individuals, which statement best describes your team:</p><ul style="list-style-type: disc; box-sizing: border-box;" fr-original-style="list-style-type: disc;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Inexperienced</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Want to develop pitching &amp; presenting skills</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Not hitting targets</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Looking to improve results</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Would benefit from sales skills development</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Influencing others regularly</li></ul><p id="isPasted" style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;">Take advantage of our add-on offers at the checkout and enhance your experience on this workshop.&nbsp; Buy a set of <a href="https://colour-energies.com/colour-energies-building-blocks/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Building Blocks</a> and/or a <a href="https://colour-energies.com/colour-energies-card-game/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Card Game</a> and see how easily you can embed the colour energies in your team.</p><p id="isPasted" style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://colour-energies.com/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Get in touch</a></p>

The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.
Being flexible is the key to building effective and productive relationships. Adapting your style to connect with the style of your customer will lead to greater rapport. With rapport you can begin to influence your customer.
This virtual workshop has been designed for any group of people who want to learn how to build rapport quickly with lots of customers and other key stakeholders.
Our Building Influence & Selling Skills Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps individuals identify how to flex their style and create stronger connections.
How will your team benefit from this workshop? They will:
✔ Understand individual strengths and potential development needs in this area
✔ Explore effective sales and influencing techniques for different audiences
✔ Optimise communication with stakeholders
✔ Consider how body language as well as written and verbal communication styles can influence this area
✔ Understand different clients' drivers and blockers
✔ Learn ways to practically apply these concepts to current situations and clients
We have worked with thousands of teams and individuals, which statement best describes your team:
Inexperienced
Want to develop pitching & presenting skills
Not hitting targets
Looking to improve results
Would benefit from sales skills development
Influencing others regularly
Take advantage of our add-on offers at the checkout and enhance your experience on this workshop. Buy a set of Colour Energies Building Blocks and/or a Colour Energies Card Game and see how easily you can embed the colour energies in your team.
Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.
Get in touch

colour-energies.com

Disc

Team Building

Professional Selling Skills (PSS)

Business Leadership

Relationship Building

Insights

Influence Skills

Insights Discovery

Presentation Skills

Communication Skills

The four colour energies will give you the insights to transform your teams ability to influence customers and tailor their approach to different customers preferences.  By building deep rapport and creating trust your customers will strengthen their bond with your organisation.  Watch as your sales and profits exceed your expectations.

The 4 Colour Energies - Building Influence & Selling Skills

Book by the 10th October for 20% discount

Early Bird Offer

Buy a place and get a second place for 50% discount

Buy One place get a second half price

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Mental Health First Aid Refresher 4-hour training sessions</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can you remember ALGEE?&nbsp;</strong>Mental Health Action Plan.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). &nbsp;If it&#39;s time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Revisit the key areas from the full course. Keep up to date with the latest statistics and information.</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you are a Mental Health First Aider or MHFA Champion you have skills for life that support you and the people around you. &nbsp;Mental Health First Aid training can be kept up to date through this four hour MHFA Refresher course, which will empower you to: &nbsp;Update your knowledge of mental health and what influences it Update your awareness of current mental health supports available Practise applying the Mental Health First Aid Action Plan. Learning takes place through a mix of presentations, group discussions and workshop activities. We limit numbers to 20 people per course so that the instructor can keep people safe and supported, to get the most from their learning experience with us.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for those that have completed the MHFA England Mental Health First Aid or Champion course.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/faq-s/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">FAQs</span></a></u></p>

Mental Health First Aid Refresher 4-hour training sessions
Can you remember ALGEE? Mental Health Action Plan.
Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.
Revisit the key areas from the full course. Keep up to date with the latest statistics and information.
If you are a Mental Health First Aider or MHFA Champion you have skills for life that support you and the people around you. Mental Health First Aid training can be kept up to date through this four hour MHFA Refresher course, which will empower you to: Update your knowledge of mental health and what influences it Update your awareness of current mental health supports available Practise applying the Mental Health First Aid Action Plan. Learning takes place through a mix of presentations, group discussions and workshop activities. We limit numbers to 20 people per course so that the instructor can keep people safe and supported, to get the most from their learning experience with us.
This course is for those that have completed the MHFA England Mental Health First Aid or Champion course. 
FAQs

Mindmaps Wellbeing

Mental Health Awareness

Mental Health First Aid

Approved Training Organisation (ATO)

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Wellbeing

Mental Resilience

Mental Health At Work

Mental Health Nurse

Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years).  If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.

MHFA England Refresher 

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How do you use the six influence techniques? Understand how to use persuasion, asserting, visioning, involving, disengaging and the &#39;Z&#39; model. Be in control and master the skill to spot the required influence technique to achieve the desired result.</p><h3 fr-original-style="" style="box-sizing: border-box;">Learning Objectives</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Describe how to use six influence techniques, Apply guidelines for each methods, Utilize a "Z" model to increase influence when you have no authority</p><h3 fr-original-style="" style="box-sizing: border-box;">Target Audience</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Influence: Six Influence Techniques

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Any professionals who need to work effectively with others without direct authority, as well as mid- and upper-level executives and managers who would benefit from understanding the motivations of others to achieve successful results for the business.</p>Overview<p>Build workplace relationships based on mutual trust and respect Collaborate effectively through influence and persuasion Recognize and enhance your sources of personal power Choose and apply appropriate influence strategies Work with resistance to gain commitment and buy-in</p><p></p><p>In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. An Influence Baseline</h3> <ul> <li>Enabling Collaboration</li> <li>Facilitating Constructive Dialogue</li> </ul> <h3>2. Elements of Influence</h3> <ul> <li>Focusing on the Outcome</li> <li>Seeing Influence as a Mental Equation</li> <li>Differentiating Influence from Manipulation</li> </ul> <h3>3. Power and Persuasion</h3> <ul> <li>Developing and Using Power Sources</li> <li>Developing the Art of Persuasion</li> <li>Appealing to Integrity, Emotions, and Intellect</li> <li>Building Five Types of Trust</li> <li>Applying Five Principles of Influence</li> </ul> <h3>4. A Network of Influence</h3> <ul> <li>Building a Purposeful Network</li> <li>Strategic Reputation Management</li> <li>Protecting Your Credibility</li> </ul> <h3>5. Applying Influence Strategies</h3> <ul> <li>Adapting the Approach</li> <li>Identifying Thinking Differences</li> <li>Applying Strategies to Styles</li> </ul> <h3>6. Working With Resistance</h3> <ul> <li>Encountering and Addressing Resistance</li> <li>Building Collaboration through Quality Dialogue</li> <li>Getting Results through Persistence and Persuasion</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Extending Your Sphere of Influence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Extending Your Sphere of Influence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Online Course Marketing

Life Coach Training

Professional Skills Course (PSC)

Influencing Skills

Trainers Course

Extending Your Sphere of Influence

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			<p>Learning to influence &amp; persuade people will give you personal power over other people. This course will cover 9 powerful techniques you can use in your personal and professional life to get what you want in social situations.</p>
<p><b>How To Influence People &amp; Get What You Want In Social Situations</b></p>
<ul>
<li>Get more favors from people</li>
<li>Gain more power socially</li>
<li>Influence your customers to buy your products</li>
<li>Influence people in your personal life</li>
<li>Influence &amp; persuade people in any social situation</li>
</ul>
<p><b>Learn To Influence &amp; Persuade People In Any Social Interaction</b></p>
<p>Why do you say yes to some people &amp; no to others? How can you talk with more influence so you can get what you want? How can you persuade people to do something?</p>
<p>We will answer these questions in this course. Every one around you uses the power of influence to communicate. But at different levels. Some people know how to use it and they become socially successful &amp; get what they want while other people struggle socially. But don't worry, with this course, you will become to the category of people who are socially successful.</p>
<p><b>Content &amp; overview</b></p>
<p>You will learn the 9 most powerful techniques in persuasion &amp; influence when dealing with people. You will learn how to increase your success rate when asking a question to someone (it will really make your life easier), you will learn how to get more favors from people (don't overuse it ;-), how to get people to be drawn towards you, how to be categorized as friendly even before you open your mouth (this technique is incredible), how to influence people so they will be super nice when you approach them, how to be great at social skills influence, how to get people to value you socially &amp; how to connect faster with people!</p>
<h3><b>What you'll learn :</b></h3>
<ul>
<li>Learn the most effective techniques to influence &amp; persuade people</li>
<li>Gain more power socially &amp; become socially successful!</li>
<li>Learn psychological hacks to increase your influence over people</li>
<li>Social Influence</li>
<li>Social Persuasion</li>
</ul>
<h3><b>Requirements :</b></h3>
<p>A willingness to apply the techniques discussed in the course</p>
<h3><b>Who is the target audience ?</b></h3>
<ul>
<li>People who would like to increase their social influence</li>
<li>People who would like to boost their social skills</li>
</ul><table>				<tbody><tr>
					<td colspan="4">SECTION 1: Introduction</td>
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					<td><i></i></td>
					<td>Welcome</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td colspan="4">SECTION 2: SOCIAL INFLUENCE: The SOCIAL PROOF Effect</td>
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					<td>What is it?</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td>How to use the power of SOCIAL PROOF to INFLUENCE people</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
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					<td colspan="4">SECTION 3: SOCIAL INFLUENCE: The ZEIGARNIK Effect</td>
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					<td><i></i></td>
					<td>What is it?</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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					<td>How to use the power of ZEIGERNIK EFFECT to INFLUENCE people</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td colspan="4">SECTION 4: SOCIAL INFLUENCE: The REASON Effect</td>
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					<td>What is it?</td>
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					<td><span><i></i> 00:02:00</span></td>
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					<td>How to use the power of REASON EFFECT to INFLUENCE people</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td colspan="4">SECTION 5: SOCIAL INFLUENCE: The CONSISTENCY Effect</td>
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					<td><i></i></td>
					<td>What is it?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
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					<td>How to use the power of CONSISTENCY EFFECT to INFLUENCE people</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td colspan="4">SECTION 6: SOCIAL INFLUENCE: The TALK ABOUT THEM Effect</td>
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					<td>What is it?</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td><i></i></td>
					<td>How to use the power of TALK ABOUT THEM EFFECT to INFLUENCE people</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td colspan="4">SECTION 7: SOCIAL INFLUENCE: The HARD TO GET Effect</td>
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					<td>What is it?</td>
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					<td><span><i></i> 00:02:00</span></td>
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					<td>How to use the power of HARD TO GET EFFECT to INFLUENCE people</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td colspan="4">SECTION 8: SOCIAL INFLUENCE: The SIMILARITY Effect</td>
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					<td><i></i></td>
					<td>What is it?</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
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					<td>How to use the power of SIMILARITY EFFECT to INFLUENCE people</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td colspan="4">SECTION 9: SOCIAL INFLUENCE: The LARGE REQUEST Effect</td>
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					<td><i></i></td>
					<td>What is it?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
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					<td>How to use the power of LARGE REQUEST EFFECT to INFLUENCE people</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td colspan="4">SECTION 10: SOCIAL INFLUENCE: The RECIPROCITY Effect</td>
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					<td><i></i></td>
					<td>What is it?</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td>How to use the power of RECIPROCITY EFFECT to INFLUENCE people</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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iStudy UK

People Skills

Influence

SOCIAL SKILLS: How To Influence People & Gain Influence

<p>Understand how to use trustworthiness and expertise to inspire belief with those people around you. Discover ways to build credibility and playing devil's advocate against your case. Understand how to restore lost credibility using tools such as apologizing, explaining and recovering with a plan.</p><h3>Learning Objectives</h3><p>Explain why credibility is the core of influence and its two dimensions, Apply seven ways to build credibility to increase your influence, Implement three steps to restore damaged credibility</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Influence: Credibility--Maximizing Core Influence

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			<p>The focus of this Persuasion and Influence Psychology course is to improve your communication skills to succeed in both your business and personal life. Persuasion skills are the essential element of being able to influence others to achieve your goals and objectives.
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				<div>
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				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>A deeper understanding of psychological drivers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>A better understand how we form opinions.</span>
									</li>
								<li>
											<span>
													</span>
										<span>How to understand body language.</span>
									</li>
								<li>
											<span>
													</span>
										<span>How to deal with difficult interactions.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn how to improve relationships.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
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			<div>
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				<div>
				<div>
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																					</div>
				</div>
				</div>
				<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Learners of all backgrounds and qualifications looking for relevant qualifications can enroll in this course. </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>2.5+ hours of high-quality e-learning content. </span>
									</li>
								<li>
											<span>
													</span>
										<span>Course completion certificate.</span>
									</li>
								<li>
											<span>
													</span>
										<span>This course is ideal for anybody serious about upgrading the quality of their human interactions, whether at home or at work.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Anybody who is ambitious and would like to climb the career ladder.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Anybody who would like to become more influential and persuasive.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What You Will Learn on This Course</td>
					<td><span>FREE</span> </td>
					<td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Who is Philip Hesketh?</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Our Seven Fundamental Psychological Drivers</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Psychological Drivers: 1 - Love, 2 - Importance &amp; 3 - Belonging</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Psychological Drivers: 4 - Belief</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Psychological Drivers: 5 - Certainty &amp; Uncertainty</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Psychological Driver: 6 - Need for Growth</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Psychological Driver: 7 - Need for a Place</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Why We Do What We Do and How We Form Opinions</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>First Impressions ~ How They're Formed and How to Form a Good One</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The 'Facts, Feelings and After Effects' of Every Conversation</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Get People to Jump Through Hoops like a Dolphin</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Psychological Difference Between Persuasion and Influence</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Importance of Understanding How People Have Beliefs and How Placebos Work</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Body Language: Reading It and Interpreting It</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Read Body Language and the 'Tells'</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Difference Between 'Intent' and 'Impact'</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Work out What People Really Mean When They Say Certain Things</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Big Difference That Little Words Can Make</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Tell When People Are Lying and What to Do About It</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>How to Handle Difficult People with a Smile</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Put Things Right When You've Put Things Wrong</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Principles of Objection Handling</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Importance of Being Part of the Solution</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Constructive Criticism</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Handle Difficult Situations During and After the Event</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>How to keep improving relationships</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How The Roman Empire, The Beatles, and the Titanic really failed</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How and why all relationships and companies follow the same course</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to keep improving even the best relationships</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>How relationships develop and how to relate to people</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to develop trust and how to measure it</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How get on with everyone better</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to understand people better and the role of linear probing</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to improve all your relationships in the long term</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Conclusion</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What we've covered so far</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Next Steps</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Assessment</strong></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Persuasion and Influence Psychology</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Persuasion and Influence Psychology</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

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