Name: Leadership Diploma
Price: 22 GBP
Availability: InStock

This Geology course is designed to assist you to build a solid understanding of geology. You will be taken through the essential geology topics through independent study and given plenty of assessments to measure your progress.Geology is the study of the Earth, its materials, the structure of those materials, and the processes that act on them. It encompasses the study of species that have lived on our planet in the past. Geology is concerned with the study of how the Earth's materials, structures, processes, and species have evolved over time.Geologists study the Earth's geological history. The better they grasp Earth's history, the better they can predict how previous events and processes will influence the future.Learning Outcome<ul><li>Gain knowledge about the geological time-scale and organic evolution of Earth</li><li>Gain knowledge of plate tectonic theory, the order of different layers of the Earth and the major types of plates of the Earth, as well as the motion of these plates</li><li>Gain knowledge of plate tectonic theory, the order of different layers of the Earth and the major types of plates of the Earth, as well as the motion of these plates</li><li>Have an idea of how seismic waves are measured</li><li>Describe the probing methods to study Earth's internal structure</li></ul>Meet the EndorsementThe Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Geology course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.Meet the AccreditationCPD Quality Standards (CPD QS) accreditation assure the Geology course training and learning activities are relevant, reliable, and upto date.Expert SupportDedicated tutor support and 24/7 customer support are available to all students with this premium quality course.Key Benefits<ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul>Many Earth processes, such as landslides, earthquakes, floods, and volcanic eruptions, can be dangerous to people. Geologists seek to understand these processes well enough to avoid constructing critical buildings in potentially hazardous areas. If geologists can create maps of locations that have already flooded, they can also create maps of areas that may flood in the future. These maps can guide community development and evaluate where flood protection or flood insurance is required. Our Geology course will help you to learn the basic geological processes, focusing on where, when and why certain rocks and natural resources form on Earth. You'll also explore some of the environmental and sustainability concerns that geologists must address while harvesting and processing these resources. Course Curriculum:Here is a curriculum breakdown of the Online Geology Course:***Online Geology Course***Introduction<ul><li>Geology</li><li>Importance</li><li>Development</li><li>the Scientific Method</li></ul>Solar System<ul><li>OverView</li><li>the Sun</li><li>the Moon</li><li>Terrestrial Planets</li><li>Jovian Planets</li><li>Other Solar Bodies</li></ul>Geologic Time<ul><li>OverView</li><li>Relative Dating</li><li>Numerical Dating</li><li>Fossils</li><li>The Geologic Time Scale</li></ul>Inside Earth<ul><li>Earth's Internal Structure</li><li>Exploration</li></ul>Plate Tectonics<ul><li>Continental Drift</li><li>Modern Evidence</li><li>Earth's Major Plates</li><li>Motion Drivers</li><li>Motion Measurement</li><li>Continental Margins</li><li>Ocean Floor Features</li><li>Oceanic Crust Layers</li><li>Destruction of Oceanic Crust</li><li>Features of Subduction Zones</li><li>Mountains</li><li>Topography</li></ul>Weathering<ul><li>OverView</li><li>Mechanical Weathering</li><li>Chemical Weathering</li><li>Spheroidal Weathering</li><li>Soil</li></ul>Deserts &amp; Winds<ul><li>Deserts</li><li>Wind Erosion</li><li>Wind as a Transporter</li><li>Wind Deposits</li></ul>Minerals<ul><li>Atom</li><li>Periodic Table</li><li>Bond-s</li><li>Minerals</li><li>Formation</li><li>Mineral Identification</li><li>Crystalline Habits</li></ul>Sedimentary Rocks<ul><li>OverView</li><li>Detrital Sedimentary Rocks</li><li>Grain History</li><li>Chemical Sedimentary Rocks</li><li>Coal</li><li>Sedimentary Rocks Identification Table</li><li>Sediments to Sedimentary Rocks</li><li>Sedimentary Structures</li></ul>Metamorphic Rocks<ul><li>Metamorphism</li><li>Metamorphic Rocks</li><li>Metamorphic Drivers</li><li>Metamorphic Texture</li></ul>Igneous Rock<ul><li>Magma</li><li>Igneous Texture</li></ul>Deformation<ul><li>Deformation</li><li>Deformation Stages</li><li>Folds</li><li>Faults &amp; Joints</li></ul>Volcanoes<ul><li>OverView</li><li>Volcanic Eruptions</li><li>Extruded Material</li><li>Volcanic Landforms</li><li>Volcanic Hazards</li></ul>Mass Wasting<ul><li>Overview</li><li>Types</li><li>Triggers</li></ul>Surface Water<ul><li>OverView</li><li>Hydrologic Cycle</li><li>Running Water</li><li>Flow</li><li>Channels</li><li>Depositional Landforms</li><li>Floods</li></ul>Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.Certificate of AchievementEndorsed Certificate of Achievement from the Quality Licence SchemeAfter successfully completing the Geology course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying<ul><li>Within the UK: £129</li><li>International: £129 + £10 (postal charge) = £139</li><li>CPD Accredited Certification from One Education</li></ul>After successfully completing this Geology course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -<ul><li>PDF Certificate: £9</li><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul><h2>
 
 <div>CPD</div>
 </h2>

 <div id="cpd">
 <div>
 <div>
 <div>
 180 CPD hours / points
 </div>
 <div>
 Accredited by CPD Quality Standards
 </div>
 </div>
 </div>
 </div><h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This Training does not require you to have any prior qualifications or experience.<ul><li>Anybody interested in rock formations.</li><li>Anybody who wants to know about the importance of geology.</li><li>Anybody who wants to learn about natural history</li><li>Anybody with an aspiration for pursuing a career in geology</li><li>Anyone with a natural curiosity about the world around them</li></ul>
 </div><h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 This Geology course is open to all, with no formal entry requirements.
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 <div>Career path</div>
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 <div id="career_path">
 Participating in this training may lead to potential opportunities for taking a role or working in a position of a:<ul><li>Geoscientist</li><li>Geotechnician</li><li>Land Surveyor</li><li>Cartographer</li><li>Hydrologist</li></ul>
 </div>

One Education

Geology Online Training Course

General Admission

<div id="course-pills-1">Duration5 Days30 CPD hoursThis course is intended forThe primary audience for this course is as follows: •	This course is intended primarily for network administrators, network engineers, network managers and systems engineers who would like to implement BGP. The secondary audience for this course is as follows: •	This course is intended for network designers and project managers. The course is also recommended to all individuals preparing for BGP exam.OverviewAfter completing this course the student should be able to: - Describe how to configure, monitor, and troubleshoot basic BGP to enable interdomain routing in a network scenario with multiple domains - Describe how to use BGP policy controls to influence the BGP route selection process in a network scenario In which you must support connections to multiple ISPs - Describe how to use BGP attributes to influence the route selection process in a network scenario where you must support multiple connections - Describe how to successfully connect the customer network to the Internet in a network scenario in which multiple connections must be implemented - Describe how to configure the service provider network to behave as a transit AS in a typical implementation with multiple BGP connections to other autonomous systems - Enable route reflection as possible solution to BGP scaling issues in a typical service provider network with multiple BGP connections to other autonomous systems - Describe the available BGP tools and features to optimize the scalability of the BGP routing protocol in a typical BGP networkThis covers the theory of BGP, configuration of BGP on Cisco IOSÂ© routers, detailed troubleshooting information, and hands-on exercises that provide learners with the skills that they need to configure and troubleshoot BGP networks in customer environments.</div><div id="course-pills-2"><h4>BGP Overview </h4><ul><li>Introducing BGP</li><li>Understanding BGP Path Attributes</li><li>Establishing BGP Sessions</li><li>Processing BGP Routes</li><li>Configuring Basic BGP</li><li>Monitoring and Troubleshooting BGP </li><li>Lab 1-1: Initial Lab Setup </li><li>Lab 1-2: Configuring Basic BGP </li></ul><h4>BGP Transit Autonomous Systems </h4><ul><li>Working with a Transit AS</li><li>Interacting with IBGP and EBGP in a Transit AS</li><li>Forwarding Packets in a Transit AS</li><li>Configuring a Transit AS</li><li>Monitoring and Troubleshooting IBGP in a Transit AS </li><li>Lab 2-1: Configuring a Transit AS </li></ul><h4>Route Selection Using Policy Controls </h4><ul><li>Using Multihomed BGP Networks</li><li>Employing AS-Path Filters</li><li>Filtering with Prefix-Lists </li><li>Using Outbound Route Filtering</li><li>Applying Route-Maps as BGP Filters</li><li>Implementing Changes in BGP Policy </li><li>Lab 3-1: Using Multihomed BGP Networks </li><li>Lab 3-2: Employing AS-Path Filters </li><li>Lab 3-3: Filtering with Prefix-Lists </li><li>Lab 3-4: Implementing Changes in BGP Policy </li></ul><h4>Route Selection Using Attributes </h4><ul><li>Influencing BGP Route Selection with Weights</li><li>Setting BGP Local Preference</li><li>Using AS-Path Prepending</li><li>Understanding BGP Multi-Exit Discriminators</li><li>Addressing BGP Communities </li><li>Lab 4-1: Influencing BGP Route Selection with Weights </li><li>Lab 4-2: Setting BGP Local Preference </li><li>Lab 4-3: Understanding BGP Multi-Exit Discriminators </li><li>Lab 4-4: Addressing BGP Communities </li></ul><h4>Customer-to-Provider Connectivity with BGP </h4><ul><li>Understanding Customer-to-Provider Connectivity Requirements</li><li>Implementing Customer Connectivity Using Static Routing</li><li>Connecting a Multihomed Customer to a Single Service Provider</li><li>Connecting a Multihomed Customer to Multiple Service Providers </li></ul><h4>Scaling Service Provider Networks </h4><ul><li>Scaling IGP and BGP in Service Provider Networks</li><li>Introducing Route Reflectors</li><li>Designing Networks with Route Reflectors</li><li>Configuring and Monitoring Route Reflectors</li><li>Introducing Confederations</li><li>Configuring and Monitoring Confederations </li><li>Lab 6-1: Introducing Route Reflectors </li><li>Lab 6-2: Configuring and Monitoring Confederations </li></ul><h4>Optimizing BGP Scalability </h4><ul><li>Improving BGP Convergence</li><li>Limiting the Number of Prefixes Received from a BGP Neighbor</li><li>Implementing BGP Peer Groups</li><li>Using BGP Route Dampening </li><li>Lab 7-1: Limiting the Number of Prefixes Received from a BGP Neighbor </li><li>Lab 7-2: Implementing BGP Peer Groups </li><li>Lab 7-3: Using BGP Route Dampening </li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4> Nexus Humans Cisco Configuring BGP on Cisco Routers v4.0 (BGP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Configuring BGP on Cisco Routers v4.0 (BGP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.</div>

Nexus Human

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional certification (CCNP)

Bar Practice Course (BPC)

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Internetwork Expert (CCIE)

IT Networking Fundamentals

Cisco Configuring BGP on Cisco Routers v4.0 (BGP)

Communication Skills Master Class for LifeUnlock the secrets to effective communication and transform your personal and professional life!Communication is not just about speaking. It&rsquo;s an art that encompasses listening, understanding, and connecting with others. In the modern world, effective communication is key to success in both personal and professional life. Our Communication Skills Master Class for Life course is expertly designed to empower you with the skills to express yourself clearly, confidently, and persuasively.Dive deep into the world of impactful communication with our comprehensive course. From mastering everyday conversations to excelling in public speaking, this course covers every aspect of communication you need to succeed. Learn to use the power of storytelling in your dialogues, understand the variation of body language, and become a skilled influencer. Whether it&rsquo;s acing job interviews or becoming a public speaking pro, this course is your gateway to becoming a communication maestro.&nbsp;Elevate your communication skills to new heights and open doors to many career opportunities. Enrol in this Communication Skills Master Class for Life course today, transform your communication abilities and achieve success!What Will You Learn?<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Strategies for clear and effective communication in any situation.</li><li fr-original-style="" style="box-sizing: border-box;">Techniques to confidently talk to anyone, anywhere.</li><li fr-original-style="" style="box-sizing: border-box;">Crafting compelling stories that captivate and inspire audiences.</li><li fr-original-style="" style="box-sizing: border-box;">Skills to influence others and become a thought leader.</li><li fr-original-style="" style="box-sizing: border-box;">Understanding and utilising body language for better interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Tailoring communication skills for successful job interviews.</li><li fr-original-style="" style="box-sizing: border-box;">Mastering the art of public speaking and presentation.</li></ul>Communication Skills Master Class for Life Course Curriculum&nbsp; <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Effective Communication</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: How to Talk to Anyone</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Power of Storytelling</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Becoming an Influencer</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Importance of Body Language</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Communication Skills for Job Interviews</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Public Speaking</li></ul>Who Is This Course For?This Communication Skills Master Class for Life course is beneficial to everybody but is especially ideal for:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Aspiring professionals seeking to enhance their career prospects.</li><li fr-original-style="" style="box-sizing: border-box;">Entrepreneurs aiming to improve their business communication.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals looking to boost their interpersonal skills.</li><li fr-original-style="" style="box-sizing: border-box;">Teachers and trainers wanting to engage their audience more effectively.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who wishes to excel in personal and professional communication.</li></ul>Why Choose Teachers TrainingSome of our website features are:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">This is a dedicated website for teaching</li><li fr-original-style="" style="box-sizing: border-box;">24/7 tutor support</li><li fr-original-style="" style="box-sizing: border-box;">Interactive Content</li><li fr-original-style="" style="box-sizing: border-box;">Affordable price</li><li fr-original-style="" style="box-sizing: border-box;">Courses accredited by the UK&#39;s top awarding bodies</li><li fr-original-style="" style="box-sizing: border-box;">100% online</li><li fr-original-style="" style="box-sizing: border-box;">Flexible deadline</li></ul>Entry RequirementsNo formal entry requirements. You need to have:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Passion for learning</li><li fr-original-style="" style="box-sizing: border-box;">A good understanding of the English language</li><li fr-original-style="" style="box-sizing: border-box;">Be motivated and hard-working</li><li fr-original-style="" style="box-sizing: border-box;">Over the age of 16.</li></ul>CertificationCPD Certification from The Teachers TrainingSuccessfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You can get your digital certificate (PDF) for &pound;4.99 only</li><li fr-original-style="" style="box-sizing: border-box;">Hard copy certificates are also available, and you can get one for only &pound;10.99</li><li fr-original-style="" style="box-sizing: border-box;">You can get both PDF and Hard copy certificates for just &pound;12.99!</li></ul>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.Career PathTake this course now for a brighter, more articulate future! Our Communication Skills Master Class for Life course will prepare you for a range of careers, including:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Corporate Communication Manager: &pound;35,000 - &pound;65,000</li><li fr-original-style="" style="box-sizing: border-box;">Public Relations Specialist: &pound;24,000 - &pound;50,000</li><li fr-original-style="" style="box-sizing: border-box;">Human Resources Manager: &pound;30,000 - &pound;60,000</li><li fr-original-style="" style="box-sizing: border-box;">Sales Manager: &pound;25,000 - &pound;70,000</li><li fr-original-style="" style="box-sizing: border-box;">Public Speaking Coach: &pound;30,000 - &pound;60,000</li><li fr-original-style="" style="box-sizing: border-box;">Marketing Executive: &pound;20,000 - &pound;45,000</li></ul>

The Teachers Training

Business Communication Skills

Communication Skills

Enhance your communication skills and unlock new opportunities with our Communication Skills Master Class for Life Course. Learn practical techniques and strategies to effectively convey ideas, build rapport, and navigate various social and professional situations. Elevate your personal and professional relationships. Enroll now and become a master communicator for life!

Communication Skills Master Class for Life

Behaviour Management: Acceptance and Commitment Therapy DiplomaWelcome to the Behaviour Management: Acceptance and Commitment Therapy Diploma course, where we delve into the nuanced practices of Acceptance and Commitment Therapy (ACT) as applied to behaviour management. If you are a mental health professional, educator, or someone interested in understanding how to manage behaviour more effectively, this course is your comprehensive guide. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply Cognitive Defusion techniques in Behaviour Management approaches.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the role of "Self-as-Context" in Behaviour Management interventions.</li><li fr-original-style="" style="box-sizing: border-box;">Evaluate how values influence Behaviour Management decisions.</li><li fr-original-style="" style="box-sizing: border-box;">Implement committed action as a proactive Behaviour Management tool.</li><li fr-original-style="" style="box-sizing: border-box;">Assess the impact of suffering on Behaviour Management practices.</li><li fr-original-style="" style="box-sizing: border-box;">Apply ACT principles in real-world Behaviour Management scenarios.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul> Key Modules from Behaviour Management: Acceptance and Commitment Therapy Diploma:Human Suffering &amp; Behaviour Management: Explore the underlying factors that contribute to human suffering and how they affect behaviour management.Foundation of Acceptance and Commitment Therapy: Introduce yourself to the fundamental principles and practices of Acceptance and Commitment Therapy within the context of behaviour management.Behaviour Management: Cognitive Defusion: Learn the technique of Cognitive Defusion and how it can be effectively used in managing behaviours.Self-as-Context in Behaviour Management: Understand the concept of &#39;Self-as-Context&#39; and its importance in the effective management of behaviours.ACT Values in Behaviour Management: Delve into the values that underpin Acceptance and Commitment Therapy and learn how to implement these in behaviour management.Committed Action &amp; Behaviour Management: Learn how committed actions, based on ACT principles, can help in the successful management of behaviours.

Empower UK Employment Training

Behaviour Change

Applied Behaviour Analysis (ABA)

Behaviour Management

Behaviour Management: Acceptance and Commitment Therapy Diploma

Adult Nursing Assistant with Phlebotomy and Grief Counselling DiplomaTake a transformative journey into the multidimensional world of adult nursing. Our Adult Nursing Assistant with Phlebotomy and Grief Counselling Diploma is designed to provide a comprehensive view of adult nursing, phlebotomy techniques, and essential grief counselling skills. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Develop a well-rounded understanding of Adult Nursing with a focus on the immune system.</li><li fr-original-style="" style="box-sizing: border-box;">Gain proficiency in Rehabilitation Nursing within the context of adult nursing.</li><li fr-original-style="" style="box-sizing: border-box;">Explore Community Nursing as a specialized area in adult nursing.</li><li fr-original-style="" style="box-sizing: border-box;">Master the art and science of venipuncture in adult nursing.</li><li fr-original-style="" style="box-sizing: border-box;">Learn the proper techniques for the processing of blood samples in adult nursing.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul> Key Modules from Adult Nursing Assistant with Phlebotomy and Grief Counselling Diploma: Adult Nursing and Understanding the Immune System: Navigate through the intricacies of the immune system to bolster your foundation in adult nursing. Understand how immunological factors influence patient care and treatment strategies.Rehabilitation Nursing in Adult Nursing: Become proficient in rehabilitation practices, identifying effective strategies for physical and mental recovery that are integral to adult nursing.Community Nursing as a Subset of Adult Nursing: Expand your scope by venturing into community nursing, a critical subset of adult nursing. Learn how to adapt nursing strategies to diverse community settings.Community Nursing as a Subset of Adult Nursing: Deepen your understanding of community nursing within the context of adult nursing, focusing on specialized care models and advanced nursing protocols.Preparation for Venipuncture in Adult Nursing: Master venipuncture procedures, a crucial skill in adult nursing. Acquire the expertise needed to perform venipuncture safely and efficiently.Processing of Blood Samples in Adult Nursing: Familiarize yourself with blood sample processing methods, understanding their significance and best practices in the realm of adult nursing.Immerse yourself in this multifaceted course to elevate your capabilities in adult nursing. As the healthcare landscape evolves, become a pioneer in adopting and integrating these diverse skills.<div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

 </div>

Adult Nurse

Grief Healing

Phlebotomist

Accredited Phlebotomy

Nursing Diploma

Adult Nursing Assistant with Phlebotomy and Grief Counselling Diploma

Level 1 Certificate in Effective Communication Skills Dive into the basics of Communication, navigate through behavior styles, and break down communication barriers. Learn the art of asking questions and master the skill of assertive communication for success. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Recall fundamental principles of communication.</li><li fr-original-style="" style="box-sizing: border-box;">Comprehend how behavior styles affect communication.</li><li fr-original-style="" style="box-sizing: border-box;">Apply strategies to overcome communication barriers.</li><li fr-original-style="" style="box-sizing: border-box;">Analyze the art of effective questioning in communication.</li><li fr-original-style="" style="box-sizing: border-box;">Assess the impact of assertive communication in various contexts.</li><li fr-original-style="" style="box-sizing: border-box;">Develop advanced communication skills for diverse situations.</li><li fr-original-style="" style="box-sizing: border-box;">Recall key principles of behavior styles in communication.</li><li fr-original-style="" style="box-sizing: border-box;">Comprehend common barriers and solutions in communication.</li><li fr-original-style="" style="box-sizing: border-box;">Evaluate the effectiveness of assertive communication strategies.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Level 1 Certificate in Effective Communication Skills Course Syllabus<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Communication Skills Basics: Gain foundational understanding and importance of effective communication in personal and professional contexts.</li><li fr-original-style="" style="box-sizing: border-box;">Behaviour Styles for Communication: Explore how behavior styles influence communication dynamics for better relationships.</li><li fr-original-style="" style="box-sizing: border-box;">Overcoming Communication Barriers: Learn to identify and overcome common communication barriers for clear and productive interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Effective Questioning: Master the art of asking questions to enhance your communication skills.</li><li fr-original-style="" style="box-sizing: border-box;">Assertive Communication: Develop the ability to communicate assertively for various situations.</li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

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Communication

Digital Communication

Business Communication

Workplace Communication

Level 1 Certificate in Effective Communication Skills

Retail Buying and Merchandising Level 1Embark on your journey into the world of Retail with our Level 1 course in Retail Buying and Merchandising. Learn the basics of retail, delve into market trend analysis, and master retail pricing strategies. Explore the fascinating realm of consumer behaviour, discover the art of retail marketing and sales promotions, and delve into the psychology of retail. Gain insights into the dynamic world of multi-channel retailing, equipping yourself with the skills needed for success in the retail industry.Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Conduct effective Retail Positioning and Market Trend Analysis.</li><li fr-original-style="" style="box-sizing: border-box;">Implement Retail Pricing Strategies to optimize sales.</li><li fr-original-style="" style="box-sizing: border-box;">Understand Consumer Behaviour dynamics in the retail industry.</li><li fr-original-style="" style="box-sizing: border-box;">Leverage Retail Marketing &amp; Sales Promotions for success.</li><li fr-original-style="" style="box-sizing: border-box;">Apply Retail Psychology principles to enhance customer experience.</li><li fr-original-style="" style="box-sizing: border-box;">Explore the world of multi-channel retailing for comprehensive knowledge.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Retail Buying and Merchandising Level 1 Course Syllabus<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Retail Buying and Merchandising Basics: Gain a fundamental understanding of retail operations, including the roles of buyers and merchandisers, inventory management, and product selection.</li><li fr-original-style="" style="box-sizing: border-box;">Retail Positioning and Market Trend Analysis: Explore strategies for positioning retail businesses in the market, and learn how to analyse market trends to make informed buying and merchandising decisions.</li><li fr-original-style="" style="box-sizing: border-box;">Retail Pricing Strategies: Discover various pricing strategies used in the retail industry to optimise profit margins.</li><li fr-original-style="" style="box-sizing: border-box;">Consumer Behaviour in Retailing: Delve into the psychology of consumer behaviour within the retail environment, understanding how shoppers make purchasing decisions and the factors that influence them.</li><li fr-original-style="" style="box-sizing: border-box;">Retail Marketing &amp; Sales Promotions: Learn effective retail marketing techniques and sales promotion strategies to attract customers, boost sales, and create memorable shopping experiences.</li><li fr-original-style="" style="box-sizing: border-box;">Retail Psychology: Explore the psychological aspects of retail, including store layout, visual merchandising, and customer engagement, to enhance the overall shopping experience and drive sales.</li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

 </div>

Retail Management

Business

Business Development

Business & Management

Retail Buying and Merchandising Level 1

<div>
	<h3>Description: </h3>
Internet marketing is the process of advertising or promoting brand, products, or services online. It has been a prevalent marketing strategy since it is the easiest way to reach out to people worldwide. Learning how to do internet marketing will help to introduce your business to the public. If you want to know how to market effectively, then this is your chance to learn through this course. Learning through this is more efficient since we provide you everything you need about internet marketing so register now and start learning.
<h3>Who is the course for?</h3>
<ul>
<li>Employees of the business industry and other businessmen who want to learn how to advertise effectively with their customers and potential clients through internet marketing</li>
<li>People who have an interest in internet marketing and how they can be effective marketers</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:  </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </li>
</ul>
<h3>Certification: </h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </li>
<li>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result; </li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Advanced Diploma in Internet Marketing Course will be very beneficial and helpful, especially to:
<ul>
<li>Businessmen</li>
<li>Entrepreneur</li>
<li>Marketing and Promotions Specialist</li>
<li>Marketing Manager</li>
<li>Sales Manager</li>
<li>Sales and Promotions Specialist.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Internet Marketing Basics</td>
				</tr>
								<tr>
					<td></td>
					<td>What is Internet Marketing?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating an Internet Marketing Plan</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Extending Your Influence</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>E-mail Marketing</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Search Engine Optimization (SEO)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Advertising Online</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Internet Marketing</td>
				</tr>
								<tr>
					<td></td>
					<td>What Does Internet Marketing Really Mean and Who Can Do It?</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Concepts of Web Traffic - Why Internet Marketing Cannot Do without It</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Monetizing the Traffic</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Concepts of E Commerce You Will Need</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Blogging for Building Internet Marketing Traffic</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Article Submissions to Bring in Internet Marketing Traffic</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Internet Marketing and Social Networking</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Making Your Internet Marketing Venture a Full-Fledged Home Business</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Pros and Cons of Internet Marketing</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conclusion</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4"> Fundamentals of Internet Marketing</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 01:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - SWOT Analysis in Marketing</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Marketing Research</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Real Time Marketing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Brand Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Social Media (I)</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Social Media (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - SEO Basics</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Website Characteristics</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Capturing Leads</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Campaign Characteristics</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Internet Marketing Fundamentals Course- Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Email Marketing</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Email Marketing</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Using Email Marketing Software</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Building Email Lists by Quantity</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Building Email Lists by Quality</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Crafting an Email</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Analyzing and Tracking Your Email Marketing Strategy</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Facebook Marketing Basics</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Facebook</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Why You Should Care</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Setting up a Facebook Page</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Get More Likes for Your Facebook Page</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Facebook Advertising</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How Much Does Facebook Advertising Cost?</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Marketing on Facebook</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Create a Content Calendar</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Edge Rank &amp; the Art of Engagement</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Twitter Marketing</td>
				</tr>
								<tr>
					<td></td>
					<td>TWITTER FOR BUSINESS</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>TOP TWITTER TIPS</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>TWITTER IS</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>BUSINESS TERMS</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>WHY USE TWITTER FOR MARKETING</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>TWITTER MARKETING BASICS</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>TWITTER METRICS</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>YOUR BIO</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>WHEN TO TWEET</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>BUILDING YOUR COMMUNITY</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>GENERATING LEADS</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>REAL-TIME TWITTER MARKETING</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>ENGAGEMENT</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>TWETIQUETTE (TWEETING ETIQUETTE)</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Instagram Marketing</td>
				</tr>
								<tr>
					<td></td>
					<td>What is Instagram?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Instagram for Business</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Instagram &amp; Community</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4"> Internet Marketing Magnetism</td>
				</tr>
								<tr>
					<td></td>
					<td>Alter Your Focal Point</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Trust In Individuals</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Celebrate Living</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Jest At Yourself</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam - Advanced Diploma in Internet Marketing</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam - Advanced Diploma in Internet Marketing</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

John Academy

Online Course Marketing

Digital Marketing

Video Marketing

Internet Marketing

Media Marketing

Business & Marketing

Advanced Diploma in Internet Marketing

<div>
	<h3>Description:</h3>
A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills.
<h3>Learning Outcomes:</h3>
<ul>
<li>Display a customer service outlook </li>
<li>Figure out your individual behavior affects the behaviors of others</li>
<li>Examine confidence eligibility as well as a problem solver</li>
<li>Implement the techniques to cope with customers</li>
<li>Set your choice for providing customer service </li>
<li>Recognise means to settle connectivities between excellence in customer service as well as your business and policies</li>
<li>Improvise the skills and practices essential for a customer service-focused manager</li>
<li>Detect the customers as well as what they are searching for being truly involved</li>
<li>Recognise who are your customers and what their interests are </li>
<li>Improve plans for generating engaged employees and satisfied customers in the related business units that you manage</li>
<li>The variation of body language as well as verbal dexterity</li>
<li>The points of verbal communication, for example, tone, cadence, and pitch</li>
<li>Asking questions and listening competency </li>
<li>The manners of disseminating negative news and how to say no.</li>
<li>Proficient means of negotiation</li>
<li>The significance of producing and sending meaningful messages</li>
<li>Materials to speed up communication</li>
<li>The worth of individualizing interactions and promoting relationships</li>
<li>Vocal techniques to boost speech as well as communication approach</li>
<li>Methodologies for controlling stress</li>
<li>The conditions and benefits of CRM on a company's bottom line </li>
<li>Explain various elements of a CRM plan</li>
<li>Improvise a checklist in case of readiness and success in CRM </li>
<li>Narrate how CRM produces value for organizations and customers </li>
<li>Think about improvising roles having the highest influence on CRM </li>
</ul>
<h3>Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</li>
<li>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
</ul>
<h3>Who is this Course for?</h3>
Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
<h3>Requirements</h3>
Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Complete Customer Service Training - Updated Version</td>
				</tr>
								<tr>
					<td></td>
					<td>Who We Are and What We Do</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Establishing Your Attitude</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Identifying and Addressing Customer Needs</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Generating Return Business</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td></td>
					<td>In-Person Customer Service</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Giving Customer Service over the Phone</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Providing Electronic Customer Service</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Recovering Difficult Customers</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding When to Escalate</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td colspan="4">Complete Customer Service Training - Old Version</td>
				</tr>
								<tr>
					<td colspan="4">Module 01</td>
				</tr>
								<tr>
					<td></td>
					<td>Communication Skills</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Dealing With Challenges Assertively</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Dealing With Difficult People</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Dealing With Stress</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Meeting Expectations</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Setting Goals</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Seven Steps to Customer Problem Solving</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Telephone Techniques</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Fifth Critical Element - Measure It</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Fourth Critical Element - Be a Problem Solver</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Second Critical Element - Defined in Your Organization</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Sixth Critical Element - Reinforce It</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Third Critical Element - Given Life by the Employees</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What is Customer Service?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Who Are Your Customers?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 02</td>
				</tr>
								<tr>
					<td></td>
					<td>Six Critical Elements</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Leadership</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Five Practices of Leadership</td>
					<td> </td>
					<td> 00:45:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 03</td>
				</tr>
								<tr>
					<td></td>
					<td>Asking the Right Questions</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Close with Vocals</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Closing Down the Voice</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Cold and Warm Calls</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Developing a Script</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Did You Hear Me?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>It's More Than Just a Phase</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Negotiation Techniques</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>News from Within</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Perfecting the Script</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Phone Tag and Getting the Call Back</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Sales by Phone</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Saying No</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Staying Out of Voice Mail Jail</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Stress Busting</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Taking Messages99</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>This is My Mentor</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>To Serve and Delight</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Verbal Communication Techniques</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What's Missing in Telephone Communication?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Who Are Your Customers?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Module 04</td>
				</tr>
								<tr>
					<td></td>
					<td>Building the Future</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Checklist for Success</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Considerations in Tool Selection</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Relationship Management</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Evaluating and Reviewing Your Program</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Homegrown vs. Application Service Provider</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Requirement Driven Product Selection</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Strategies for Customer Retention</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Development Team</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What CRM Is and Who It Serves</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Complete Customer Service Training</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Complete Customer Service Training</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Customer Care

Customer Service

Certificate of Completion of Training (CCT)

Certificate in Education & Training (CET)

Centre for Counselling & Psychotherapy Training (CCPT)

Trainers Course

Complete Customer Service Training

<div>
	<h3>Description:</h3>
Conversational leadership provides the space and infrastructure for knowledge sharing to take place. Self-leadership puts together taking responsibility for our outcomes and having tools to manage priorities. Self-leaders work at all level of an organization.
Leadership means setting goals and persuading others to follow. They must know to improve their colleagues, and align the ambitions of the many with the needs of the organization. Supervisors represent an important force in the economy. If you are the supervisor you have to get the leadership skills. Here, you will the history of women in the workforce and offer personal opportunities for exploration, identification, and development of leadership strength and skills.
So, get all the skills on leadership by taking this leadership diploma course.
<h3>Learning Outcomes:</h3>
<ul>
<li>Give a definition to your role as a manager and recognize how the role is different from the other roles you had</li>
<li>Realist the management challenge and the latest activities of management </li>
<li>Find out how you can get ready for an encounter the forces of change </li>
<li>Figure out the paths for and your workspace to organize and have a jump to the next level  </li>
<li>Understand your leadership profile as well as examine means to apply the knowledge to enhance your success as a manager</li>
<li>Improve your competence for communication with others in meetings and for presentations</li>
<li>Devise an action plan so as to manage your career success</li>
<li>Routes to give a priority, strategy, and learn how to manage their time</li>
<li>Get knowledge of recognizing their basic leadership methods</li>
<li>Know how to improvise some  adaptability so as to implement other leadership features</li>
<li>Means to encounter the requirements of employees as well as your colleagues by dint of communication and coaching.</li>
<li>Paths to transform conflict an effective mean for creative, well-cycled solutions to the problems you are dealing with.</li>
<li>Realise the wisdom innate in inspiring conversational leadership</li>
<li>Narrate the four I's of conversational leadership</li>
<li>Implement the basics of conversational leadership for developing results</li>
<li>Organised a simple World Cafe as an epitome of conversational leadership</li>
<li>Define self-leadership and what it means on an individual level</li>
<li>Assume responsibility for their results by understanding who they are, what they want, and how to reach they goals</li>
<li>Describe the four pillars of self-leadership</li>
<li>Use techniques related to adjusting to change, cultivating optimism, and developing good habits to build self-leadership</li>
<li>Realise a brief history along with the evolution of women and leadership</li>
<li>Identify the obstacles to women's leadership and know how to deal with them</li>
<li>Knowing how to apply barriers in order to create benefits</li>
<li>Provide a definition to Social as well as Emotional Intelligence and realise its significance at workplace leadership</li>
<li>Figure out the value of Self-Awareness to recognise and own your individual strengths and skills</li>
<li>Improvise a fundamental vision as well as brand for the leadership</li>
<li>Realise the crucial leadership skills for women</li>
<li>Demonstrate steps and skills for a good decision-making</li>
<li>Devise your own Workplace Philosophy Statement as well as the Action Plan</li>
</ul>
<h3>Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</li>
<li>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
</ul>
<h3>Who is this Course for?</h3>
Leadership diploma course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
<h3>Requirements</h3>
Our leadership diploma course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module-1</td>
				</tr>
								<tr>
					<td></td>
					<td>About the Learning Organization</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Achieving Personal Mastery</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Analyzing Our Mental Models</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Achieving a Shared Vision</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Team Learning</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Systems Thinking</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Leadership</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Five Practices</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Building Trust</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Change</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Four Room Apartment</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Time Management Tips and Tricks</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managers vs. Leaders</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Types of Thinking</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Influence Strategies</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Relationships</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Strategic Planning</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Doing Delegation Right</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Criteria for Useful Feedback</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Feedback Techniques</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Mastering Your Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Meeting Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Pumping up a Presentation</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Module-2</td>
				</tr>
								<tr>
					<td></td>
					<td>What's Your Type? How About Mine?</td>
					<td> </td>
					<td> 00:45:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Leadership</td>
					<td> </td>
					<td> 00:45:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Manage Your Time and Your Energy</td>
					<td> </td>
					<td> 00:45:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Employee Development Models</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Dealing with Conflict and Difficult Issues</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What Successful Leaders Do</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Module-3</td>
				</tr>
								<tr>
					<td></td>
					<td>What's In A Word?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Fundamental Elements</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Four-I Model of Organizational Conversation</td>
					<td> </td>
					<td> 00:45:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Conversational Leadership Framework</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>World Cafe</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Module-4</td>
				</tr>
								<tr>
					<td></td>
					<td>What is Self-Leadership?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Knowing Who You Are</td>
					<td> </td>
					<td> 00:45:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Knowing What You Do</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Motivation for Optimists</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Using What You Know</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Module-5</td>
				</tr>
								<tr>
					<td></td>
					<td>Women and the Workforce</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Barriers and Benefits to Women's Leadership</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Social and Emotional Intelligence</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Self-Awareness</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Developing Leadership Awareness and Brand</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Leadership Skills</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Making Good Decisions</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating Your Workplace Philosophy</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Leadership Diploma</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Leadership Diploma</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Learning & Development

Global Leadership

Leadership Skills

Diploma for School Business Leaders (DSBM)

Leadership Development

Institute of Leadership & Management (ILM)

Leadership Diploma

<div id="course-pills-1">Duration5 Days30 CPD hoursThis course is intended forIndividuals in various job roles who are involved in leading, managing, and participating in small to medium scale projects.OverviewUpon successful completion of this course, students will be able to: Identify the fundamentals of project management. Perform the pre-project setup. Initiate a project. Plan project strategies. Develop project schedules. Plan project staffing, communication, and quality. Plan project risk management. Plan project costs. Plan project procurements. Plan for change management and transitions. Manage project execution. Manage project procurement. Control project performance. Monitor and control the triple constraints. Monitor project risks and procurements. Perform the project closure processes.In this course, students will apply recognized practices of project management and understand a project?s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project.</div><div id="course-pills-2"><h3>1 - Exploring Project Management Fundamentals</h3> <ul> <li>Examine the Basics of Project Management</li> <li>Describe the Project Life Cycle</li> <li>Examine Organizational Influences on Project Management</li> </ul> <h3>2 - Performing the Pre-Project Setup</h3> <ul> <li>Create a Project Concept Definition Statement</li> <li>Examine Project Selection</li> <li>Determine Strategic and Operational Relevance</li> <li>Perform Project Feasibility</li> <li>Determine Technical Requirements</li> </ul> <h3>3 - Initiating a Project</h3> <ul> <li>Prepare a Project Statement of Work</li> <li>Create a Project Charter</li> <li>Identify Project Stakeholders</li> </ul> <h3>4 - Planning Project Strategy</h3> <ul> <li>Identify Elements of the Project Management Plan and Subsidiary Plans</li> <li>Determine Stakeholder Needs</li> <li>Create a Scope Statement</li> <li>Develop a Work Breakdown Structure</li> </ul> <h3>5 - Developing the Project Schedule</h3> <ul> <li>Create an Activity List</li> <li>Create a Project Schedule Network Diagram</li> <li>Identify Resources</li> <li>Estimate Time</li> <li>Develop a Project Schedule</li> <li>Identify the Critical Path</li> <li>Optimize the Project Schedule</li> <li>Create a Schedule Baseline</li> </ul> <h3>6 - Planning Human Resources, Communication, and Quality</h3> <ul> <li>Create a Human Resource Plan</li> <li>Create a Communications Management Plan</li> <li>Create a Quality Management Plan</li> </ul> <h3>7 - Planning Project Risk Management</h3> <ul> <li>Examine a Risk Management Plan</li> <li>Identify Project Risks and Triggers</li> <li>Perform Qualitative Risk Analysis</li> <li>Perform Quantitative Risk Analysis</li> <li>Develop a Risk Response Plan</li> </ul> <h3>8 - Planning Project Costs</h3> <ul> <li>Estimate Project Costs</li> <li>Estimate the Cost Baseline</li> <li>Reconcile Funding and Costs</li> </ul> <h3>9 - Planning Project Procurements</h3> <ul> <li>Plan Project Procurements</li> <li>Prepare a Procurement Statement of Work</li> <li>Prepare a Procurement Document</li> </ul> <h3>10 - Planning for Change Management and Transitions</h3> <ul> <li>Develop an Integrated Change Control System</li> <li>Develop a Transition Plan</li> </ul> <h3>11 - Managing Project Execution</h3> <ul> <li>Direct Project Execution</li> <li>Execute a Quality Assurance Plan</li> <li>Assemble a Project Team</li> <li>Develop a Project Team</li> <li>Manage a Project Team</li> <li>Distribute Project Information</li> <li>Manage Stakeholder Relationships and Expectations</li> </ul> <h3>12 - Managing Project Procurement</h3> <ul> <li>Obtain Responses from Sellers</li> <li>Determine Project Sellers</li> </ul> <h3>13 - Control Project Performance</h3> <ul> <li>Monitor and Control Project Work</li> <li>Manage Project Changes</li> <li>Report on Project Performance</li> </ul> <h3>14 - Monitor and Control the Triple Constraints</h3> <ul> <li>Control Project Scope</li> <li>Control Project Schedule</li> <li>Control Project Costs</li> <li>Manage Project Quality</li> </ul> <h3>15 - Monitoring Project Risks and Procurements</h3> <ul> <li>Control Project Risks</li> <li>Managing Vendors and Procurements</li> </ul> <h3>16 - Performing the Project Closure Processes</h3> <ul> <li>Deliver the Final Product</li> <li>Close Project Procurements</li> <li>Conduct a Closeout Meeting</li> <li>Close a Project</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4> Nexus Humans CompTIA Project Plus Certification (Exam PK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Project Plus Certification (Exam PK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.</div>

Certificate in Teaching Program (CTP)

CompTIA Network+

Project Management Professional (PMP)

Project Management

CompTIA A+

CompTIA Security+

CompTIA Project+

Manchester

The WSET Level 2 Award in Wines has full accreditation from OfQual as a Level 2 Vocational Qualification. Through a combination of tasting and theory you will explore the factors that impact the style and quality of wine and learn how to describe wines with confidence.Course Schedule:The 8 x 2-hour online sessions on -&nbsp;What the course covers<ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;">Wine tasting: You will learn how to taste and describe wines using the WSET Systematic Approach to Tasting (SAT)</li><li fr-original-style="" style="box-sizing: border-box;">Food and wine pairing: You will learn the principles of food and wine pairing</li><li fr-original-style="" style="box-sizing: border-box;">Wine service and storage: You will learn the correct way to store and serve wine and how to recognise common faults found in wine</li><li fr-original-style="" style="box-sizing: border-box;">Labelling: You will learn how to decode and understand wine labels</li><li fr-original-style="" style="box-sizing: border-box;">Factors influencing the style of wine: You will explore how environmental factors, grape-growing, vineyard and maturation options influence the style and quality of the wines made all over the world</li><li fr-original-style="" style="box-sizing: border-box;">Grape varieties: You&#39;ll learn about the styles of wines produced by the key international red and white grape varieties (Chardonnay, Pinot Grigio, Sauvignon Blanc, Riesling, Cabernet Sauvignon, Pinot Noir, Merlot and Syrah/Shiraz) as well as the styles of wines made with 22 regionally important grape varieties grown in 70 wine regions (GI&#39;s) around the world</li><li fr-original-style="" style="box-sizing: border-box;">Sparkling and Fortified wines: You will be taught how grape varieties and winemaking processes influence the style of wines in these two key wine categories.</li></ul>No prior wine knowledge is required however the course builds upon the&nbsp;<a href="https://www.localwineschool.com/manchester/events/professional-courses/wset-courses/wset-course-level-1-online/" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">WSET Level 1 Award in Wines</a> course. It is not essential to complete Level 1 to join the Level 2 course but if you are a complete begineer you may wish to consider this option. We recommend you read the course specification document&nbsp;<a href="https://www.wsetglobal.com/media/11718/wset_l2wines_specification_en_jun2022_issue11.pdf" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">HERE</a>&nbsp;for full details of the content, structure and assesment criteria. Any questions please&nbsp;<a href="https://www.localwineschool.com/manchester/contact/" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">get in touch</a>.Course delivery<ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;">The Level 2 Award in Wines online course covers the same syllabus as the classroom course and is delivered in LIVE interactive online lessons by one of our certified wine educators</li><li fr-original-style="" style="box-sizing: border-box;">This course includes 16 hours online tuition in 8 x 2hr sessions&nbsp;and we recommend a minimum of 12 hours additional study</li><li fr-original-style="" style="box-sizing: border-box;">Your tutor will give you a guided tasting of 12 wines on this course (for details of how to order the wines see below)</li><li fr-original-style="" style="box-sizing: border-box;">You will receive access to practice multiple-choice revision questions specific to this course - FREE OF CHARGE</li></ul>Please note a reliable broadband connection is essential for the completion of this online course as are basic computer skills.ExaminationTo obtain the WSET Level 2 Award in Wines Qualification, you will need to successfully pass the exam. The exam is made up of 50 multiple-choice questions to be completed in 1 hour. A mark of 55% is required to pass the exam.The exam is taken online via a <a href="https://www.youtube.com/watch?v=DarWJz6dUbU" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">Remote Invigilation</a> service giving you the flexibility to take the exam at a time and date of your choice. More details will be sent upon registration. Please ensure you read the information&nbsp;<a href="https://www.wsetglobal.com/wset-remote-invigilation-essential-guidance/?dm_i=5G5C,KRHB,4A50QU,2G285,1" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">HERE</a>&nbsp;if you wish to take the exam online.&nbsp;Whats included<ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;">All WSET course materials posted to you at no extra charge including: Looking Behind the Label course manual, Study Guide, specification and SAT Tasting Card</li><li fr-original-style="" style="box-sizing: border-box;">LIVE virtual interactive sessions taught by a Local Wine School WSET Certified Tutor</li><li fr-original-style="" style="box-sizing: border-box;">Exclusive access to practice multiple choice questions provided FREE OF CHARGE</li><li fr-original-style="" style="box-sizing: border-box;">WSET exam fee&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Remote Invigilation service&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Internationally recognised WSET qualification, certificate and pin for those who pass the exam</li><li fr-original-style="" style="box-sizing: border-box;">VAT at 20% &nbsp;(VAT receipt can be provided on request)</li></ul>Course WinesIt is recommended that at least 12 wines are tasted as part of this course, although this is optional and the cost of wines is not included in the course fee above.Our wine experts have specially selected wines for this course designed to demonstrate specific learning outcomes. We have negotiated a discounted price only available to our online students. Details of how to order your case of wines will be provided when you book your place. The cost is approx &pound;150 including VAT and delivery.&nbsp;Wine preservation advice is give so that after each tasting exercise you can reseal and return to the wines over the coming days. &nbsp;Special Educational NeedsPlease make the school aware if you have a condition which may mean that you will qualify for additional help during the exam such as dyslexia.Important datesRegistration deadline: please book at least 5 days before the start of the course, to allow time to send materials and order the tasting wines.

Manchester Wine School

Sommelier

ONLINE - WSET Level 2 Award in Wines - Evenings

<div id="course-pills-1">Duration3 Days18 CPD hoursThis course is intended forNew, soon-to-be or future IT managers &amp; those working toward their ITMLE Certification will benefit from this course.OverviewDeveloped by an experienced CIO, and then vetted by a board of senior IT industry executives, the ITMLP shows that those who successfully complete the ITMLP Final Exam bring credible and validated industry knowledge to the organizations they serve.The IT Management &amp; Leadership Professional Bootcamp (ITMLP) is the first step for full IT Executive Certification (ITMLE). This Bootcamp covers IT topics vital to success for new/would-be IT managers.</div><div id="course-pills-2"><h4>Technical Leadership</h4><ul><li>Life as a Technical Manager</li><li>Influence-Based Technical Leadership</li><li>Managing Hybrid and Virtual IT Teams</li></ul><h4>IT Methodology and Innovation</h4><ul><li>Methodology Overview</li><li>IT Megatrends</li><li>Creating Innovative IT Solutions</li></ul><h4>Business of IT</h4><ul><li>IT Funding and Cost Center Management</li><li>IT Vendor Management</li><li>IT Internal Client Service</li></ul></div>

ITIL

Managed Learning Programme (MLP)

Institute of Training & Occupational Learning (ITOL)

International Trauma Life Support (ITLS)

Investment Management Certificate (IMC)

IT Management and Leadership Professional (ITMLP) Certification

The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.Being flexible is the key to building effective and productive relationships.&nbsp; Adapting your style to connect with the style of your customer will lead to greater rapport.&nbsp; With rapport you can begin to influence your customer.This virtual workshop has been designed for any group of people who want to learn how to build rapport quickly with lots of customers and other key stakeholders.Our Building Influence &amp; Selling Skills Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps individuals identify how to flex their style and create stronger connections.How will your team benefit from this workshop? They will:✔ &nbsp; &nbsp;Understand individual strengths and potential development needs in this area✔ &nbsp; &nbsp;Explore effective sales and influencing techniques for different audiences✔ &nbsp; &nbsp;Optimise communication with stakeholders✔ &nbsp; &nbsp;Consider how body language as well as written and verbal communication styles can influence this area✔ &nbsp; &nbsp;Understand different clients&#39; drivers and blockers✔ &nbsp; &nbsp;Learn ways to practically apply these concepts to current situations and clientsWe have worked with thousands of teams and individuals, which statement best describes your team:<ul style="list-style-type: disc; box-sizing: border-box;" fr-original-style="list-style-type: disc;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Inexperienced</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Want to develop pitching &amp; presenting skills</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Not hitting targets</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Looking to improve results</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Would benefit from sales skills development</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Influencing others regularly</li></ul>Take advantage of our add-on offers at the checkout and enhance your experience on this workshop.&nbsp; Buy a set of <a href="https://colour-energies.com/colour-energies-building-blocks/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Building Blocks</a> and/or a <a href="https://colour-energies.com/colour-energies-card-game/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Card Game</a> and see how easily you can embed the colour energies in your team.Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.<a href="https://colour-energies.com/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Get in touch</a>

The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.
Being flexible is the key to building effective and productive relationships. Adapting your style to connect with the style of your customer will lead to greater rapport. With rapport you can begin to influence your customer.
This virtual workshop has been designed for any group of people who want to learn how to build rapport quickly with lots of customers and other key stakeholders.
Our Building Influence & Selling Skills Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps individuals identify how to flex their style and create stronger connections.
How will your team benefit from this workshop? They will:
✔ Understand individual strengths and potential development needs in this area
✔ Explore effective sales and influencing techniques for different audiences
✔ Optimise communication with stakeholders
✔ Consider how body language as well as written and verbal communication styles can influence this area
✔ Understand different clients' drivers and blockers
✔ Learn ways to practically apply these concepts to current situations and clients
We have worked with thousands of teams and individuals, which statement best describes your team:
Inexperienced
Want to develop pitching & presenting skills
Not hitting targets
Looking to improve results
Would benefit from sales skills development
Influencing others regularly
Take advantage of our add-on offers at the checkout and enhance your experience on this workshop. Buy a set of Colour Energies Building Blocks and/or a Colour Energies Card Game and see how easily you can embed the colour energies in your team.
Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.
Get in touch

colour-energies.com

Disc

Team Building

Professional Selling Skills (PSS)

Business Leadership

Relationship Building

Insights

Influence Skills

Insights Discovery

Presentation Skills

The four colour energies will give you the insights to transform your teams ability to influence customers and tailor their approach to different customers preferences.  By building deep rapport and creating trust your customers will strengthen their bond with your organisation.  Watch as your sales and profits exceed your expectations.

The 4 Colour Energies - Building Influence & Selling Skills

Book by the 10th October for 20% discount

Early Bird Offer

Buy a place and get a second place for 50% discount

Buy One place get a second half price

Mental Health First Aid Refresher 4-hour training sessionsCan you remember ALGEE?&nbsp;Mental Health Action Plan.Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). &nbsp;If it&#39;s time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.Revisit the key areas from the full course. Keep up to date with the latest statistics and information.If you are a Mental Health First Aider or MHFA Champion you have skills for life that support you and the people around you. &nbsp;Mental Health First Aid training can be kept up to date through this four hour MHFA Refresher course, which will empower you to: &nbsp;Update your knowledge of mental health and what influences it Update your awareness of current mental health supports available Practise applying the Mental Health First Aid Action Plan. Learning takes place through a mix of presentations, group discussions and workshop activities. We limit numbers to 20 people per course so that the instructor can keep people safe and supported, to get the most from their learning experience with us.This course is for those that have completed the MHFA England Mental Health First Aid or Champion course.&nbsp;<a href="https://www.mindmapswellbeing.com/faq-s/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">FAQs</a>

Mental Health First Aid Refresher 4-hour training sessions
Can you remember ALGEE? Mental Health Action Plan.
Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.
Revisit the key areas from the full course. Keep up to date with the latest statistics and information.
If you are a Mental Health First Aider or MHFA Champion you have skills for life that support you and the people around you. Mental Health First Aid training can be kept up to date through this four hour MHFA Refresher course, which will empower you to: Update your knowledge of mental health and what influences it Update your awareness of current mental health supports available Practise applying the Mental Health First Aid Action Plan. Learning takes place through a mix of presentations, group discussions and workshop activities. We limit numbers to 20 people per course so that the instructor can keep people safe and supported, to get the most from their learning experience with us.
This course is for those that have completed the MHFA England Mental Health First Aid or Champion course. 
FAQs

Mindmaps Wellbeing

Mental Health Awareness

Mental Health First Aid

Approved Training Organisation (ATO)

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Wellbeing

Mental Resilience

Mental Health At Work

Mental Health Nurse

Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years).  If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.

MHFA England Refresher 

How do you use the six influence techniques? Understand how to use persuasion, asserting, visioning, involving, disengaging and the &#39;Z&#39; model. Be in control and master the skill to spot the required influence technique to achieve the desired result.<h3 fr-original-style="" style="box-sizing: border-box;">Learning Objectives</h3>Describe how to use six influence techniques, Apply guidelines for each methods, Utilize a "Z" model to increase influence when you have no authority<h3 fr-original-style="" style="box-sizing: border-box;">Target Audience</h3>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Chart Learning Solutions

Influence: Six Influence Techniques

<div id="course-pills-1">Duration2 Days12 CPD hoursThis course is intended forAny professionals who need to work effectively with others without direct authority, as well as mid- and upper-level executives and managers who would benefit from understanding the motivations of others to achieve successful results for the business.OverviewBuild workplace relationships based on mutual trust and respect Collaborate effectively through influence and persuasion Recognize and enhance your sources of personal power Choose and apply appropriate influence strategies Work with resistance to gain commitment and buy-inIn this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</div><div id="course-pills-2"><h3>1. An Influence Baseline</h3> <ul> <li>Enabling Collaboration</li> <li>Facilitating Constructive Dialogue</li> </ul> <h3>2. Elements of Influence</h3> <ul> <li>Focusing on the Outcome</li> <li>Seeing Influence as a Mental Equation</li> <li>Differentiating Influence from Manipulation</li> </ul> <h3>3. Power and Persuasion</h3> <ul> <li>Developing and Using Power Sources</li> <li>Developing the Art of Persuasion</li> <li>Appealing to Integrity, Emotions, and Intellect</li> <li>Building Five Types of Trust</li> <li>Applying Five Principles of Influence</li> </ul> <h3>4. A Network of Influence</h3> <ul> <li>Building a Purposeful Network</li> <li>Strategic Reputation Management</li> <li>Protecting Your Credibility</li> </ul> <h3>5. Applying Influence Strategies</h3> <ul> <li>Adapting the Approach</li> <li>Identifying Thinking Differences</li> <li>Applying Strategies to Styles</li> </ul> <h3>6. Working With Resistance</h3> <ul> <li>Encountering and Addressing Resistance</li> <li>Building Collaboration through Quality Dialogue</li> <li>Getting Results through Persistence and Persuasion</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4> Nexus Humans Extending Your Sphere of Influence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Extending Your Sphere of Influence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.</div>

Life Coach Training

Professional Skills Course (PSC)

Influencing Skills

Extending Your Sphere of Influence

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			Learning to influence &amp; persuade people will give you personal power over other people. This course will cover 9 powerful techniques you can use in your personal and professional life to get what you want in social situations.
How To Influence People &amp; Get What You Want In Social Situations
<ul>
<li>Get more favors from people</li>
<li>Gain more power socially</li>
<li>Influence your customers to buy your products</li>
<li>Influence people in your personal life</li>
<li>Influence &amp; persuade people in any social situation</li>
</ul>
Learn To Influence &amp; Persuade People In Any Social Interaction
Why do you say yes to some people &amp; no to others? How can you talk with more influence so you can get what you want? How can you persuade people to do something?
We will answer these questions in this course. Every one around you uses the power of influence to communicate. But at different levels. Some people know how to use it and they become socially successful &amp; get what they want while other people struggle socially. But don't worry, with this course, you will become to the category of people who are socially successful.
Content &amp; overview
You will learn the 9 most powerful techniques in persuasion &amp; influence when dealing with people. You will learn how to increase your success rate when asking a question to someone (it will really make your life easier), you will learn how to get more favors from people (don't overuse it ;-), how to get people to be drawn towards you, how to be categorized as friendly even before you open your mouth (this technique is incredible), how to influence people so they will be super nice when you approach them, how to be great at social skills influence, how to get people to value you socially &amp; how to connect faster with people!
<h3>What you'll learn :</h3>
<ul>
<li>Learn the most effective techniques to influence &amp; persuade people</li>
<li>Gain more power socially &amp; become socially successful!</li>
<li>Learn psychological hacks to increase your influence over people</li>
<li>Social Influence</li>
<li>Social Persuasion</li>
</ul>
<h3>Requirements :</h3>
A willingness to apply the techniques discussed in the course
<h3>Who is the target audience ?</h3>
<ul>
<li>People who would like to increase their social influence</li>
<li>People who would like to boost their social skills</li>
</ul><table>				<tbody><tr>
					<td colspan="4">SECTION 1: Introduction</td>
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					<td></td>
					<td>Welcome</td>
					<td>FREE </td>
					<td> 00:03:00</td>
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					<td colspan="4">SECTION 2: SOCIAL INFLUENCE: The SOCIAL PROOF Effect</td>
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					<td></td>
					<td>What is it?</td>
					<td> </td>
					<td> 00:03:00</td>
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								<tr>
					<td></td>
					<td>How to use the power of SOCIAL PROOF to INFLUENCE people</td>
					<td> </td>
					<td> 00:01:00</td>
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					<td colspan="4">SECTION 3: SOCIAL INFLUENCE: The ZEIGARNIK Effect</td>
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					<td></td>
					<td>What is it?</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to use the power of ZEIGERNIK EFFECT to INFLUENCE people</td>
					<td> </td>
					<td> 00:04:00</td>
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					<td colspan="4">SECTION 4: SOCIAL INFLUENCE: The REASON Effect</td>
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					<td></td>
					<td>What is it?</td>
					<td> </td>
					<td> 00:02:00</td>
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					<td></td>
					<td>How to use the power of REASON EFFECT to INFLUENCE people</td>
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					<td> 00:03:00</td>
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					<td colspan="4">SECTION 5: SOCIAL INFLUENCE: The CONSISTENCY Effect</td>
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					<td></td>
					<td>What is it?</td>
					<td> </td>
					<td> 00:02:00</td>
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					<td></td>
					<td>How to use the power of CONSISTENCY EFFECT to INFLUENCE people</td>
					<td> </td>
					<td> 00:04:00</td>
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					<td colspan="4">SECTION 6: SOCIAL INFLUENCE: The TALK ABOUT THEM Effect</td>
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					<td></td>
					<td>What is it?</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to use the power of TALK ABOUT THEM EFFECT to INFLUENCE people</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td colspan="4">SECTION 7: SOCIAL INFLUENCE: The HARD TO GET Effect</td>
				</tr>
								<tr>
					<td></td>
					<td>What is it?</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to use the power of HARD TO GET EFFECT to INFLUENCE people</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td colspan="4">SECTION 8: SOCIAL INFLUENCE: The SIMILARITY Effect</td>
				</tr>
								<tr>
					<td></td>
					<td>What is it?</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to use the power of SIMILARITY EFFECT to INFLUENCE people</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td colspan="4">SECTION 9: SOCIAL INFLUENCE: The LARGE REQUEST Effect</td>
				</tr>
								<tr>
					<td></td>
					<td>What is it?</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to use the power of LARGE REQUEST EFFECT to INFLUENCE people</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td colspan="4">SECTION 10: SOCIAL INFLUENCE: The RECIPROCITY Effect</td>
				</tr>
								<tr>
					<td></td>
					<td>What is it?</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to use the power of RECIPROCITY EFFECT to INFLUENCE people</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
				</tbody></table>

iStudy UK

People Skills

Influence

SOCIAL SKILLS: How To Influence People & Gain Influence

Understand how to use trustworthiness and expertise to inspire belief with those people around you. Discover ways to build credibility and playing devil's advocate against your case. Understand how to restore lost credibility using tools such as apologizing, explaining and recovering with a plan.<h3>Learning Objectives</h3>Explain why credibility is the core of influence and its two dimensions, Apply seven ways to build credibility to increase your influence, Implement three steps to restore damaged credibility<h3>Target Audience</h3>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Influence: Credibility--Maximizing Core Influence

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			<h2>Description</h2>		</div>
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			The focus of this Persuasion and Influence Psychology course is to improve your communication skills to succeed in both your business and personal life. Persuasion skills are the essential element of being able to influence others to achieve your goals and objectives.
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										A deeper understanding of psychological drivers.
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										A better understand how we form opinions.
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										Learn how to improve relationships.
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										Learners of all backgrounds and qualifications looking for relevant qualifications can enroll in this course. 
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										2.5+ hours of high-quality e-learning content. 
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										Course completion certificate.
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										This course is ideal for anybody serious about upgrading the quality of their human interactions, whether at home or at work.
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										Anybody who is ambitious and would like to climb the career ladder.
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										Anybody who would like to become more influential and persuasive.
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					<td colspan="4">Introduction</td>
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					<td>What You Will Learn on This Course</td>
					<td>FREE </td>
					<td>🕐 00:01:00</td>
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					<td>Who is Philip Hesketh?</td><td>🕐 00:01:00</td>
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					<td colspan="4">Our Seven Fundamental Psychological Drivers</td>
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					<td>Psychological Drivers: 1 - Love, 2 - Importance &amp; 3 - Belonging</td><td>🕐 00:04:00</td>
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					<td>Psychological Drivers: 4 - Belief</td><td>🕐 00:03:00</td>
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					<td>Psychological Drivers: 5 - Certainty &amp; Uncertainty</td><td>🕐 00:04:00</td>
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					<td>Psychological Driver: 6 - Need for Growth</td><td>🕐 00:03:00</td>
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					<td>Psychological Driver: 7 - Need for a Place</td><td>🕐 00:04:00</td>
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					<td colspan="4">Why We Do What We Do and How We Form Opinions</td>
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					<td>First Impressions ~ How They're Formed and How to Form a Good One</td><td>🕐 00:03:00</td>
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					<td>The 'Facts, Feelings and After Effects' of Every Conversation</td><td>🕐 00:06:00</td>
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					<td>How to Get People to Jump Through Hoops like a Dolphin</td><td>🕐 00:04:00</td>
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					<td>The Psychological Difference Between Persuasion and Influence</td><td>🕐 00:03:00</td>
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					<td>The Big Difference That Little Words Can Make</td><td>🕐 00:03:00</td>
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					<td>How to Tell When People Are Lying and What to Do About It</td><td>🕐 00:03:00</td>
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					<td colspan="4">How to Handle Difficult People with a Smile</td>
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					<td>Final Exam - Persuasion and Influence Psychology</td><td>🕐 00:20:00</td>
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					<td>Order Your Certificate</td><td>🕐 00:00:00</td>
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