If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
Get to know your sewing machine and make projects to practise basic sewing skills including French seams, top stitching, zips and buttonholes
Get to know your sewing machine and make projects to practise basic sewing skills including French seams, top stitching, zips and buttonholes
This one day course provides an excellent introduction to managing and supervising volunteers covering the skills, paperwork and processes needed to recruit, induct and support them. The course can be expanded to run as a series of half day sessions and can also be adapted to the specific needs of organisations who would like the session to be run in-house.
Organisations are essentially about people working together and yet so often they fail to capitalise upon the full potential of this.
Leadership is about 'getting stuff done'. This course concentrates on just that. In a complicated world, it helps leaders to ensure that the right stuff gets done at the right time and in the right way.
Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.
If you run a small, tight-knit team, this course is tailored to help you get the most from the group.