Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.
Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team.
Presentation Skills 101 is a course designed for those who want to improve their public speaking skills by learning basic skills of persuasion and developing more confidence, credibility and composure when presenting.