166 Courses in Manchester

The course is a four-hour refresher session for those who have completed the Mental Health First Aid two day course. Just like physical first aid, we recommend you refresh your skills regularly and keep up-to-date.

This virtual modular programme develops the coaching skills of managers and leaders. This programme is delivered virtually over zoom, 4 x 180 Minute Sessions over 4 Days.

Get a clear strategy for bouncing back after a poor Ofsted inspection outcome; develop your DfE action plan; know what to expect from a progress monitoring inspection.

This Strategy Challenge workshop is designed to provide an opportunity for senior management teams to practice and develop their strategic thinking skills - individually and collectively. It gives a 'safe space' and uses examples designed to 'stretch the strategic thinking muscles'

Mediation for Managers Training

This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.