Jamf Tech course

IT Support

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Jamf 240

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Addigy course

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macOS Support Essentials

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Apple

ACSP

PC to mac Support

mac for beginners

mac admin

Support Essentials 

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Mac Introduction course

Mac Support for PC

Jamf 370

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macOS support

Influential Training

<div style="color: rgb(34, 34, 34); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);"><h3 style="color: rgb(34, 34, 34); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);">Jamf Certified Endpoint Security Admin Training</h3><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">This online Jamf 370 course offers a core understanding of how to leverage Jamf Pro and Jamf Protect for the security of macOS endpoints. As well as&nbsp;an enterprise-focused examination of the macOS platform security.&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Our hands-on, scenario and example-based training environment is the optimal way to continue learning how to manage and protect Macs securely with Jamf.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Use our expert guidance to pass your Jamf 370 certification &ndash; the first time.</p><div style="color: rgb(34, 34, 34); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);"><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Topics:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Built-in security technologies for Mac.</li><li fr-original-style="" style="box-sizing: border-box;">macOS app and data protection.</li><li fr-original-style="" style="box-sizing: border-box;">Jamf Pro security settings and advanced configuration.</li><li fr-original-style="" style="box-sizing: border-box;">Security models, benchmarks and baselines to guard against attacker methodologies.</li><li fr-original-style="" style="box-sizing: border-box;">Jamf Protect configuration and deployment.</li><li fr-original-style="" style="box-sizing: border-box;">Threat monitoring and prevention.</li><li fr-original-style="" style="box-sizing: border-box;">Security vulnerability remediation tactics and workflows.</li></ul><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What&rsquo;s Included:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"></ul><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Four days (9 AM &ndash; 5 PM each day) of virtual classroom interaction.</li><li fr-original-style="" style="box-sizing: border-box;">Virtual endpoint and associated server infrastructure.</li><li fr-original-style="" style="box-sizing: border-box;">Digital course materials.</li><li fr-original-style="" style="box-sizing: border-box;">Proctored certification exam.</li><li fr-original-style="" style="box-sizing: border-box;">Jamf Endpoint Security Admin badge on your Jamf Nation profile (upon successfully completing the exam with a passing score and is valid for two years).</li></ul></div><div style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delegate Requirements:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A test (non-production) Mac with any version of macOS 11 Big Sur and a functioning camera.</li><li fr-original-style="" style="box-sizing: border-box;">A reliable internet connection&mdash;capable of receiving 10.0 Mbps and sending 5.0 Mbps.<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Due to the virtual infrastructure, you will need access to: a provided VPN, specific IP addresses, and ports. Additional networking details will be shared upon course registration.</li><li fr-original-style="" style="box-sizing: border-box;">We recommend connecting to a network that does not filter access to specific IP addresses and a Mac that does not have network blocking software.</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Optional, but highly encouraged: An external monitor.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prerequisites:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Basic scripting knowledge including variables and if statements.</li><li fr-original-style="" style="box-sizing: border-box;">Earned Jamf Pro Tech certification (version 10) or previous Jamf Pro Admin or Jamf Pro Expert certification.</li></ul></div></div><div style="color: rgb(255, 255, 255) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255) !important;"><br fr-original-style="" style="box-sizing: border-box;"></div>

Jamf 370 Course

General Admission

<p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);">Jamf 300 course gives a deeper understanding of Jamf Pro.&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Gain greater knowledge of Jamf Pro&rsquo;s management capabilities for macOS and iOS.&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Use our expert guidance to pass your Jamf 300 certification first time.</p><div style="color: rgb(34, 34, 34); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);"><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Topics:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Patch management software titles, definitions and policies.</li><li fr-original-style="" style="box-sizing: border-box;">Computer and mobile device enrollment using automated MDM enrollment and user-initiated enrollment.</li><li fr-original-style="" style="box-sizing: border-box;">Security workflows including FileVault, Activation Lock and restrictions.</li><li fr-original-style="" style="box-sizing: border-box;">Collection and modification of additional inventory data.</li><li fr-original-style="" style="box-sizing: border-box;">Introduction to the Jamf Pro API.</li><li fr-original-style="" style="box-sizing: border-box;">Advanced packaging, script and policy deployment workflows.</li><li fr-original-style="" style="box-sizing: border-box;">Sites and delegated Jamf Pro user permissions.</li><li fr-original-style="" style="box-sizing: border-box;">Jamf Pro management and deployment framework.</li><li fr-original-style="" style="box-sizing: border-box;">User-level configuration profiles.</li></ul></div><div style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prerequisites:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Earned Jamf Certified Tech or Certified Casper Technician (version 9).</li><li fr-original-style="" style="box-sizing: border-box;">Previous Jamf Certified Admin or Certified Casper Administrator certification (version 9).</li><li fr-original-style="" style="box-sizing: border-box;">Basic scripting knowledge including variables and if statements.</li></ul><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What&rsquo;s Included:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Four days of lab-style, workflow-based learning and peer discussion.</li><li fr-original-style="" style="box-sizing: border-box;">All hardware and software required for the course.</li><li fr-original-style="" style="box-sizing: border-box;">Printed course materials.</li><li fr-original-style="" style="box-sizing: border-box;">Jamf Certified Admin badge on your Jamf Nation profile (upon successfully completing the exam with a passing score).</li></ul></div>

Jamf 300 Course

<p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);">The Jamf 400 course teaches expert-level management of Apple devices with Jamf Pro.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Benefit from a hands-on, challenge-based course that leads to the highest Jamf certification.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Rely on our training professionals to mentor you through Jamf Certified Expert training.</p><div style="color: rgb(34, 34, 34); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);"><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Topics:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Jamf Pro: Installation and configuration, certificates and enrollment.</li><li fr-original-style="" style="box-sizing: border-box;">Data reporting and manipulation: Extension attributes, API and MySQL.</li><li fr-original-style="" style="box-sizing: border-box;">User management: LDAP integration and binding.</li><li fr-original-style="" style="box-sizing: border-box;">Preferences and packaging: Property Lists, SQLite, JSON and Composer.</li><li fr-original-style="" style="box-sizing: border-box;">Scripting: Loops, arrays, parsing data and displaying messages.</li></ul></div><div style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prerequisites:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Earned Jamf Certified Admin or Certified Casper Admin (version 9).</li><li fr-original-style="" style="box-sizing: border-box;">Previous Jamf Certified Expert or Certified Casper Expert certification (version 9).</li><li fr-original-style="" style="box-sizing: border-box;">Scripting knowledge including conditionals, variables and data flow.</li></ul><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What&rsquo;s Included:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Four days of lab-style, challenge-based learning and peer review.</li><li fr-original-style="" style="box-sizing: border-box;">All hardware and software required for the course.</li><li fr-original-style="" style="box-sizing: border-box;">Printed course materials.</li><li fr-original-style="" style="box-sizing: border-box;">Jamf Certified Expert badge on your Jamf Nation profile (upon successfully completing the challenge-based exam with a passing score).</li></ul></div>

Jamf 400 Course

<p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);">The Jamf 200 course offers a core understanding of Jamf Pro.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">It also provides enterprise-level knowledge of macOS and iOS platforms.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Rely on our expert trainers to help you pass the Jamf 200 certification first time.</p><div style="color: rgb(34, 34, 34); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);"><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Topics:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to the Jamf Pro server.</li><li fr-original-style="" style="box-sizing: border-box;">Building and managing content (.pkg, .mpkg, and .dmg packages) for deployment to macOS devices.</li><li fr-original-style="" style="box-sizing: border-box;">Enrolling macOS and iOS devices using automated MDM enrollment.</li><li fr-original-style="" style="box-sizing: border-box;">Setup and configuration of macOS and iOS devices.</li><li fr-original-style="" style="box-sizing: border-box;">Configuring the user environment (Configuration Profiles, .plist).</li><li fr-original-style="" style="box-sizing: border-box;">Security for macOS and iOS devices.</li><li fr-original-style="" style="box-sizing: border-box;">Purchasing and distributing App Store apps using Apple Business Manager or Apple School Manager.</li><li fr-original-style="" style="box-sizing: border-box;">Scripting overview (Bash).</li><li fr-original-style="" style="box-sizing: border-box;">Initial setup and refreshing/reimaging macOS and iOS devices.</li><li fr-original-style="" style="box-sizing: border-box;">Ownership and permissions (POSIX, ACE/ACL) on macOS devices.</li></ul></div><div style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prerequisites:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Abundant hands-on experience with macOS and iOS.</li></ul><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What&rsquo;s Included:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Four days (9am-5pm each day) of lab-style interaction.</li><li fr-original-style="" style="box-sizing: border-box;">Proctored certification exam during the afternoon of the fourth day.</li><li fr-original-style="" style="box-sizing: border-box;">All hardware and software required for the course.</li><li fr-original-style="" style="box-sizing: border-box;">Printed course materials.</li><li fr-original-style="" style="box-sizing: border-box;">Jamf Certified Tech badge on your Jamf Nation profile (upon successfully completing the exam with a passing score).</li><li fr-original-style="" style="box-sizing: border-box;">Free &pound;100 Apple technical training credit</li></ul></div>

Jamf 200 Course

<p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);">The Jamf 240 Course offers a core understanding of Jamf School, as well as an education-focused inquiry into the iOS, iPadOS, and macOS platforms. Our hands-on example- and discussion-based environment is a great way to learn Jamf School.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Taking place over two days, this course teaches delegates how to succeed with Jamf School, the education-focused management solution.&nbsp;</p><div style="color: rgb(34, 34, 34); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);"><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Topics:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction and configuration of Jamf School</li><li fr-original-style="" style="box-sizing: border-box;">Creating User Groups and Classes</li><li fr-original-style="" style="box-sizing: border-box;">Enrolling computers and mobile devices using Automated Device Enrolment</li><li fr-original-style="" style="box-sizing: border-box;">Organizing devices into groups and configuring Shared iPad</li><li fr-original-style="" style="box-sizing: border-box;">Managing devices with profiles and Quick Action Commands</li><li fr-original-style="" style="box-sizing: border-box;">Delivering apps and content to computers and mobile devices</li><li fr-original-style="" style="box-sizing: border-box;">Building and managing packages for deployment to computers</li><li fr-original-style="" style="box-sizing: border-box;">Creating incident types for internal device tracking</li><li fr-original-style="" style="box-sizing: border-box;">Configuring Jamf Teacher, Jamf Parent and Jamf Student</li></ul><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prerequisites:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">There are no formal prerequisites for this course, however, delegates are expected to have a basic understanding of macOS, iOS, and iPadOS.</li></ul></div><div style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Requirements:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A reliable internet connection &ndash; capable of receiving 5.0 Mbps and sending 3.0 Mbps</li><li fr-original-style="" style="box-sizing: border-box;">A (non-production or production) Mac with any version of macOS 13 Ventura that also has Administrator account credentials</li><li fr-original-style="" style="box-sizing: border-box;">A test (non-production) iPad with any version of iPadOS 16</li><li fr-original-style="" style="box-sizing: border-box;">Optional, but highly encouraged: an external monitor</li></ul><h2 style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What&rsquo;s included:</strong></h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Two days (9am-5pm each day) of remote learning in instructor-led classes</li><li fr-original-style="" style="box-sizing: border-box;">Server infrastructure (dedicated Jamf School server for the duration of the course)</li><li fr-original-style="" style="box-sizing: border-box;">Digital course materials</li><li fr-original-style="" style="box-sizing: border-box;">Certification exam following the course</li><li fr-original-style="" style="box-sizing: border-box;">Jamf Certified Tech &ndash; Jamf School badge on your Jamf Nation profile (upon successfully completing the exam with a passing score)</li></ul></div>

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