London

<h4 style="color: rgb(57, 56, 71); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(57, 56, 71);">This OCN London accredited three-day course is unit one of the National Certificate in Workplace Mediation&trade;.</h4><p style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">Essentials of Mediation&trade; covers the key areas to develop the core competencies required to undertake mediation casework within the workplace. The programme trains individuals to the highest standards in mediation best practice (via the FAIR mediation model), active listening, non-violent communication (NVC) and problem-solving.</p><p style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">Delegates that attend the course will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(57, 56, 71); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">Understand the causes and the nature of dysfunctional conflict at work. Participants will recognise the symptoms and expressions of dysfunctional conflict along with its underlying causes and effects.&nbsp;</li><li style="color: rgb(57, 56, 71); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">Transform dysfunctional and destructive conflict into functional and co-operative dialogue.&nbsp;</li><li style="color: rgb(57, 56, 71); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">Compare and contrast the various conflict management strategies available to organisations and to understand their own personal conflict management styles.&nbsp;</li><li style="color: rgb(57, 56, 71); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">Understand the seven stages of mediation and to demonstrate competency in managing the process in a safe and controlled manner.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><font color="#393847" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></font></div><div fr-original-style="" style="box-sizing: border-box;"><font color="#393847" fr-original-style="" style="box-sizing: border-box;">To book onto one of our courses, please head over to our website here:</font></div><p style="text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://thetcmgroup.com/tcm_course/essentials-of-mediation/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Essentials of Mediation</a></p>

The TCM Group

Conflict Resolution

HR (Human Resources)

Personal Development

Conflict Management

Mediation

Conflict

Accredited Mediation

This OCN London accredited three-day course is unit one of the National Certificate in Workplace Mediation™.
Essentials of Mediation™ covers the key areas to develop the core competencies required to undertake mediation casework within the workplace. The programme trains individuals to the highest standards in mediation best practice (via the FAIR mediation model), active listening, non-violent communication (NVC) and problem-solving.

Essentials of Mediation (3 Days)

General Admission

Harpenden

<p>All good managers use coaching to a certain extent. Some do it better than others. But then, some have had more training than others!</p>
<p>This two-day workshop will help you to take your coaching skills to the next level, making you an even more effective manager in the process.</p><ul><li>INCREASED SELF-AWARENESS OF YOUR OWN 'COACHING STYLE'</li><li>A CLEARER UNDERSTANDING OF WHAT COACHING IS AND WHEN TO USE A COACHING APPROACH</li><li>ENHANCED SKILLS IN DEVELOPING RAPPORT, LISTENING, QUESTIONING, GOAL-SETTING AND GIVING FEEDBACK</li></ul><section>
                    <h3>DAY ONE</h3><h4>1. Welcome and introduction</h4><ul><li>What will make the workshop worthwhile for you?</li></ul><h4>2. A coaching approach</h4><ul><li>What do we mean by a coaching approach? Myths and reality</li><li>Line manager as coach</li><li>Experiencing a coaching approach</li></ul><h4>3. An introduction to the four key coaching skills</h4><ul><li>Building trust and rapport</li><li>Active listening and powerful questions</li><li>Application: Skills practice - using powerful questions</li><li>Direct communication and giving feedback</li><li>Planning and goal-setting</li><li>Application: Skills practice - using the 'Time to Think' framework</li></ul><h4>4. The OSCAR coaching framework</h4><ul><li>The OSCAR model</li><li>Application: Skills practice - using the OSCAR model as a framework for a coaching conversation</li></ul><h4>5. Review and next steps</h4><ul><li>Reflections and action planning</li></ul><h3>DAY TWO</h3><h4>1. Learning review</h4><ul><li>Sparkling moments</li><li>What underpins a good coaching approach - core competencies</li><li>Coaching and Business Partnering competence</li></ul><h4>2. Exploring possibilities and challenging with integrity</h4><ul><li>Heron's Framework for 'coaching styles'</li><li>Your coaching / communication style</li><li>Application: Skills practice - 'popcorn' coaching activity</li><li>The support / challenge matrix</li><li>'Stretching' our clients - exploring possibilities to realise potential</li><li>Application: Skills practice - flexing our style to offer constructive challenge</li></ul><h4>3. What we are learning from neuroscience</h4><ul><li>Implications for a coaching approach</li><li>Solution-focused coaching</li><li>Application: Skills practice - OSCAR through the solution focus lens</li></ul><h4>4. Planning and goal-setting</h4><ul><li>GOT / WANT matrix - reflections on coaching strengths and areas for development</li><li>Application: Coaching conversations - personal development plan</li></ul><h4>5. Review and next steps</h4><ul><li>Reflections on learning</li><li>Commitments to action</li><li>Key learnings and take-aways</li></ul><h4>Optional Â½ day follow-up</h4><ul><li>Review learning, address issues arising and have the opportunity for skills practice and feedback.</li></ul>


                </section>

Maximum Performance

Coaching Skills for Line Managers

<h2>Certified Coach Training Programme</h2><p>This very popular programme prepares you for the International Coaching Federation's Associate Certified Coach (ACC) credential.</p><p>Not only does it meet the ICF's requirement for 60 hours of coach specific training but it also includes the necessary ten hours of coach mentoring. And, uniquely to our programme, it gives you the opportunity to get the ILM Level 7 Certificate in Coaching and Mentoring as well, by way of an optional 'top-up'.</p><section>
                    <h3>Module 1: Starting the Coaching Journey</h3><p>Establishing the coaching relationship and introducing a range of coaching models, skills and techniques that encompass the ICF competencies:</p><ul><li>Develop a clear understanding of what coaching is and how it differs from other developmental approaches</li><li>Explore different approaches and the core conditions for coaching</li><li>Understand the ICF Competency Model and how this underpins this training</li><li>Identify the key elements of contracting for the coaching process and in individual sessions</li><li>Enhance key coaching skills including listening and powerful questions and explore different tools that create insight and learning.</li><li>Have applied a coaching framework and key competencies to coaching conversations</li><li>Deliver constructive feedback that allows peers to build on their strengths and recognise areas for development</li><li>Have the confidence and foundation skills to start a coaching relationship</li></ul><h3>Module 2: Developing as a Coach</h3><p>Building coaching competence and awareness of coaching style. Using principles of neuroscience to coach effectively using a solution focused approach. Creating a safe coaching space. Learn how to challenge with integrity using a range of coaching 'tools' including use of intuition:</p><ul><li>Creating trust and safety in the relationship</li><li>Explore how are brains work and implications for coaching using a solution focused approach</li><li>Understand the impact of different intervention styles and own personal preference</li><li>Develop ability to challenge with integrity</li><li>Develop your repertoire of coaching interventions and tools</li><li>Have applied a coaching framework and key competencies to coaching conversations</li></ul><h3>Module 3: Building Your Presence and Professionalism as a Coach</h3><p>Explore the ICF's ethical guidelines and professional standards and impact of personal standards and boundaries on the coach, client and coaching relationship. Building a coaching mindset and coaching presence. Exploring who you are as a coach:</p><ul><li>Explore potential ethical dilemmas and develop strategies to deal with them in line with the ICF ethical guidelines</li><li>Recognise the importance of strong personal standards and boundaries</li><li>Develop a coaching mindset. Reflection on practice: group supervision</li><li>Improve your ability to be fully present and choose the most effective intervention in the moment.</li><li>Develop confidence when dealing with strong emotions without becoming enmeshed</li><li>Benchmark against ACC standards identifying strengths and development areas from self- reflection, learning journals, feedback to date and observed coaching practice</li><li>Recognising who you are as a coach - your signature presence</li></ul><p>An individual mid-term review will be scheduled following this module.</p><h3>Module 4: Going Deeper as a Coach</h3><p>Supporting our clients to achieve transformational and sustainable change. The importance of working with their 'inner world,' using values in our coaching, challenging assumptions, limiting beliefs and behaviours. Working with clients through change.</p><ul><li>How to identify and using values in coaching</li><li>Understand the relationship between behaviour, beliefs and our thinking</li><li>Learn how to support clients explore assumptions and challenge unhelpful thinking patterns and beliefs.</li><li>Recognise the emotional impact of change, assessing readiness for change and supporting clients through transition.</li><li>Increase your range of coaching interventions and tools with creative coaching techniques.</li><li>Have applied a coaching framework and key competencies to coaching conversations</li><li>Building awareness of who you are as a coach</li></ul><h3>Module 5: Validation Session and Your Ongoing Journey as a Coach</h3><p>This session will be a benchmarking exercise. It will be an opportunity to demonstrate evidence of the ICF core competencies against ACC criteria in a live coaching session. Your feedback report from this day will provide a foundation for a development plan to support your ongoing journey:</p><ul><li>What good looks like at ACC</li><li>Assessing a coaching session</li><li>Demonstrating sufficient evidence</li><li>The Validation process</li><li>Celebrating and recognising your journey so far</li><li>Next steps on your coaching journey</li><li>Coach mentoring and supervision</li><li>Endorsing and review</li><li>Reflections and close</li></ul><h4>Group Coach Mentoring</h4><ul><li>Two 2.5-hour webinars (held one and two months after module 5)</li><li>One 2-hour webinar (held two months after module 5) - to prepare you for the ICF's Coach Knowledge Assessment multiple-choice test</li></ul><h4>One-to-One Coach Mentoring</h4><ul><li>Three one-hour sessions with an ICF coach mentor (or, if you prefer, two 90-minute sessions)</li><li>Virtual sessions (by phone or Zoom)</li><li>Arranged individually (best held within six months after module 5)</li></ul>


                </section>

Certified Coach Training Programme

Employee

Arthur & Arthur

Mindset

Coach

Mentor

Development

Learning

Coach Deeper

Asbestos

Eye Safety Protection in Everyday Life

Equipment for Patient Handling

Microsoft MS-700

RecruitmentConsulting

Close Protection Officer Training (CPO)

Trainer

KitchenEssentials

Venepuncture & Cannulation

Employability

PlantBasedLiving

LearningDisabilities

Women Leadership: Inspiring and Empowering Women Leaders

Business Auditor Basic Auditing Techniques

NovelWriting

HistoricalPreservation

International Relations and Diplomacy

Employment Strategies

Banking

SalesPerformance

Marriage Counselling

CareerAdvancement 

Crop Diversity

IridologyTraining

Perseverance

Mobile Photography

 Effective CV Writing: Strategies for Landing Your Dream Job

CyberTorts

Coaching

British Pest Control Association (BPCA)

 Business Contracts & Compliance Management Course

Landscape Architecture Course: Mastering Design and Drawing

VulnerablePopulations

Hybrid & Electric Vehicle

Aquaculture

DigitalWorkplace

CulinaryArtistry

Management Accountant

Chatbot

Understanding Cats

Photo Editing

Child Abuse Paediatrics

ContaminationControl

Education Agent

Spiritual Counselling

Chaperone Training

Astrophotography

DesignYourLife

Commercial Airline

Sen Teaching Assistant

Microsoft AZ-303

Study of Greek Mythology Legends 

Skincare and Skin Disease Awareness

Geotechnical

Immersive Technologies: AR and VR

Defensive Driving

Ebooks

Safety Showers and Eye Wash: Essential Training

Team Leader

Manifestation & Law of Attraction

BridalMakeover

TraumaIntegration

Teaching Online

Automotive Repair

A Level Psychology

HumanRights

Horse Care  Course

Autism

Information Architecture (IA) Fundamentals Training

Dyslexia Awareness

Florist

CulinaryEducation

Aromatherapy Blending Techniques 

Legal English Writing: Perfecting Your Writing Skills in the Legal Field

Anti-Money Laundering (AML)

Mobile App Development

Accounting Principles

SpecializedArchaeology

Intellectual History

StaffingStrategies

Environmental Science & Climate Change

Graduate Diploma in Law (GDL)

Sports Administration

MiddleManagement

vSphere

SocialWellness

EthicalCounseling

React JS

Medical Acupuncture

ClinicalNutrition

AutismSupport

Construction Design & Management (CDM)

TalentAcquisition

Freelance Medical Writing

MakeupArtistry

 Interior Design  Concepts and Creativity Course

Playworkers

TransportationLogistics

MalnutritionPrevention

John Academy

3 Educators providing Courses in London

arthur & arthur

London

coach deeper

London

john academy

London

Courses matching "Core Competencies"

Essentials of Mediation (3 Days)

By The TCM Group

Coaching Skills for Line Managers

By Maximum Performance

Certified Coach Training Programme

By Maximum Performance

Search By Location