Harpenden

<h2>Team Identity Day</h2><p>All teams need to step back periodically and think about direction, where they have been and where they are going.</p><p>If a team is giving cause for concern, whether subjectively in terms of perception or more objectively in terms of its performance metrics, it may well be that the team is not functioning as well as it could with its existing resources. If there is no shared sense of purpose - no vision, no mission - then it is all too likely that energies are not being properly directed, that inefficiencies are arising and that the team is failing.</p><p>Equally, a newly formed team - or a recently restructured one - needs to focus first on the bigger picture before it can get down to the job of service delivery.</p><p>In situations such as this, a team identity day can be invaluable, helping the team establish a sense of direction, of purpose, of identity.</p><h3>Learning objectives</h3><p>This workshop usually has two very specific outcomes. First, a draft (or revised) vision and mission statements, sometimes expressed as a 'Team Charter'. And secondly, an agreed set of next steps. Individual participants tend to come away from the event, inspired and motivated, with an increased sense of purpose and commitment and a better understanding of their own role as well as that of the team as a whole.</p><section>
                    <h3>Introductions / scene setting</h3><ul><li>Why are we here?</li><li>What do we all want to achieve?</li><li>What will be important to ensure we get the most from the day?</li></ul><h3>Beginning the journey to team identity</h3><ul><li>In what way we do we operate as a team now?</li><li>What examples do we have of working well together?</li><li>What are some of our biggest practical challenges in working together?</li><li>Team SWOT analysis</li></ul><h3>Who are our competitors?</h3><ul><li>Internal and external? (Depending on context)</li><li>Can they provide a better service than us?</li><li>What are the consequences for us as a team?</li></ul><h3>Team perception</h3><ul><li>How are we perceived by the business?</li><li>How are we perceived by our clients/customers/end users?</li><li>How do we see ourselves?</li><li>How do we see ourselves in the future?</li></ul><h3>Added value</h3><ul><li>What is added value?</li><li>How can we provide it?</li><li>Are we focusing on the right things?</li><li>Want v need v expect</li></ul><h3>Our team identity</h3><ul><li>Who are we and what do we do?</li><li>Why does our team ultimately exist?</li><li>What are we here to deliver?</li><li>Who relies on us?</li><li>Who do we rely on for success?</li><li>What consistencies in delivery must we demonstrate?</li></ul><h3>Our vision for success</h3><ul><li>What is a vision?</li><li>Why do we need a vision?</li><li>What is our draft vision statement?</li><li>What is a mission?</li><li>What is our draft mission statement?</li></ul><h3>Review</h3><ul><li>What is our team vision?</li><li>Do we have clarity about our team identity and approach?</li><li>What is our team charter?</li><li>What are some of our immediate next steps?</li></ul>


                </section>

Maximum Performance

Team Identity Day

<p>Sickness absenteeism is still a problem for the UK. According to recent CIPD surveys, average sickness absence continues to increase year on year in many organisations and such absence is particularly significant in the public sector, where it is now 50% higher than in the private sector. The need to manage sickness absence effectively and consistently remains a challenge for many organisations, as does balancing a robust approach alongside a desire and need to treat individuals sensitively and with compassion and respect.</p>
<p>This workshop equips managers with the knowledge, skills and confidence to manage sickness absence proactively and appropriately in accordance with your organisation's policies, best practice and legal considerations.</p><ul><li>UNDERSTAND THE IMPACT OF SICKNESS ABSENCE AND THE NEED TO MANAGE ABSENCE FAIRLY, CONSISTENTLY AND APPROPRIATELY</li><li>UNDERSTAND THE ROLE AND RESPONSIBILITY OF LINE MANAGERS AND HOW TO WORK EFFECTIVELY WITH HR AND OTHER SOURCES OF SUPPORT SUCH AS OCCUPATIONAL HEALTH</li><li>ADOPT A POSITIVE AND PROACTIVE APPROACH TO MANAGING SICKNESS, INCLUDING CONDUCTING EFFECTIVE RETURN TO WORK INTERVIEWS</li><li>MANAGE DIFFERENT TYPES OF ABSENCE, INCLUDING SHORT-TERM PERSISTENT ABSENCE AND LONG-TERM ABSENCE, AS WELL AS CONTINUING HEALTH ISSUES THAT HAVE AN IMPACT ON WORK</li><li>BUILD CONFIDENCE IN ADDRESSING SENSITIVE ISSUES, INCLUDING SUPPORTING AND MANAGING EMPLOYEES WHO HAVE A DISABILITY, AND ISSUES SUCH AS MENTAL HEALTH, WORK RELATED STRESS, ETC.</li></ul><section>
                    <h3>1. Introduction</h3><ul><li>Course objectives and benefits from attending this course</li><li>Participants' experience and confidence in this area</li><li>Personal objectives</li></ul><h3>2. The context</h3><ul><li>Understanding the impact of absence and health issues at work</li><li>Different types of absence - short-term and long-term absence</li><li>Understanding disability</li><li>Balancing the need to manage absence fairly while treating individuals with compassion and respect</li><li>What is expected from an employer and from employees in relation to managing absence</li></ul><h3>3. Managing sickness absence</h3><ul><li>Sickness absence policy and procedures</li><li>Clarifying roles and responsibilities - manager, employee, HR, Occupational Health, EAP, etc</li><li>Notification and certification of absence - what happens in practice?</li><li>What happens when someone returns? Conducting effective return to work interviews</li><li>Monitoring absence and understanding trigger points</li><li>An overview of key stages in managing absence informally and formally, including formal reviews and dismissal</li></ul><h3>4. The law</h3><ul><li>Legal requirements and risks associated with unfair dismissal claims</li><li>Understanding discrimination, what is a disability in law, and reasonable adjustments</li><li>Case law</li></ul><h3>5. Having the conversation</h3><ul><li>On-going short-term persistent absence with a pattern, potentially a disability; knowing when to escalate</li><li>Long-term absence, working with Occupational Health, and consideration of dismissal</li><li>Work-related stress and mental health issues affecting conduct at work</li><li>Working proactively to support attendance, eg, flexible working, phased returns to work, reasonable adjustments</li></ul><h3>6. And finally...</h3><ul><li>Open forum - remaining challenges and 'what if' scenarios</li><li>Action planning - identifying how participants will transfer this learning into the workplace and what else they may need which will help them to do this effectively</li><li>Review and close</li></ul>


                </section>

Managing Absence and Health Issues Effectively

<h2>Finance in a Day!: In-House</h2><p>Key financial skills are not as difficult to learn as many people believe.</p><p>Are your non-financial management team held back by weak financial skills?</p><p>Managers in all parts of the organisation are finding they need some degree of financial know how to cope with the responsibility placed on them as business managers and key decision-makers. The key financial skills are not as difficult to learn as many people believe, and our one-day programme makes finance accessible for everyone. This expert one-day workshop covers the fundamentals of finance and helps non-financial managers to improve weak financial skills, enabling them to think and use finance naturally.</p><h3>Learning objectives</h3><p>After completing this course participants will be able to:</p><ul><li>Understand fundamental business finance concepts; understand, analyse and interpret financial statements: Profit Statement, Balance Sheet and Cashflow Statement</li><li>Understand the vital difference between profit and cashflow; identify the key components of working capital and how they can be managed to generate strong cashflow</li><li>Evaluate pricing decisions based on an understanding of the nature of business costs and their impact on gross margin and break-even sales; managing pricing, discounts and costs to generate strong business profits; understand how lean manufacturing methods improve profit</li><li>Use powerful analytical tools to measure and improve the performance of their own company and assess the effectiveness of their competitors</li><li>Understand the role of business finance in formulating and implementing competitive business strategy; the role of budgeting as part of the planning process and the various approaches to budgeting and performance measurement</li></ul><section>
                    <h3>Business and finance fundamentals</h3><ul><li>The objectives of the firm: delivering value to shareholders and key stakeholders</li><li>Understanding the drivers of shareholder value</li><li>Who uses financial statements and why</li></ul><h3>Basic principles</h3><ul><li>Understanding business funds flow</li><li>Understanding and using the balance sheet</li><li>Understanding and using the profit statement</li><li>Recognising the vital difference between profit and cashflow</li><li>Understanding and using the cashflow statement</li><li>What financial statements can and cannot tell us</li></ul><h3>Managing and improving cashflow</h3><ul><li>What is working capital and why is it so important?</li><li>Understanding how working capital drives business growth</li><li>Understanding and avoiding the over-trading trap</li><li>Managing and improving business cashflow</li></ul><h3>Managing and improving profit</h3><ul><li>Understanding how profits generate cashflow</li><li>Understanding cost behaviour</li><li>Understanding gross margin and break-even</li><li>How common pricing methods affect profit</li><li>Improving profit - effective and defective strategies</li></ul><h3>Measuring and managing business performance</h3><ul><li>Measures of financial performance and strength</li><li>Investor behaviour: the risk and reward relationship</li><li>Return on investment (ROI): the ultimate measure of business performance</li><li>How profit margin and net asset turnover drive return on net assets</li><li>Why some companies are more profitable that others</li><li>Why great companies fail - what happened to Kodak?</li></ul><h3>Working with finance</h3><ul><li>The business planning and budgeting cycle</li><li>Monitoring and managing business performance</li><li>Combining financial and non-financial performance measures</li><li>Understanding and using key performance indicators</li></ul>


                </section>

Finance in a Day!: In-House

<h2>Team Identity Day: In-House</h2><p>All teams need to step back periodically and think about direction, where they have been and where they are going.</p><p>If a team is giving cause for concern, whether subjectively in terms of perception or more objectively in terms of its performance metrics, it may well be that the team is not functioning as well as it could with its existing resources. If there is no shared sense of purpose - no vision, no mission - then it is all too likely that energies are not being properly directed, that inefficiencies are arising and that the team is failing.</p><p>Equally, a newly formed team - or a recently restructured one - needs to focus first on the bigger picture before it can get down to the job of service delivery.</p><p>In situations such as this, a team identity day can be invaluable, helping the team establish a sense of direction, of purpose, of identity.</p><h3>Learning objectives</h3><p>This workshop usually has two very specific outcomes. First, a draft (or revised) vision and mission statements, sometimes expressed as a 'Team Charter'. And secondly, an agreed set of next steps. Individual participants tend to come away from the event, inspired and motivated, with an increased sense of purpose and commitment and a better understanding of their own role as well as that of the team as a whole.</p><section>
                    <h3>Introductions / scene setting</h3><ul><li>Why are we here?</li><li>What do we all want to achieve?</li><li>What will be important to ensure we get the most from the day?</li></ul><h3>Beginning the journey to team identity</h3><ul><li>In what way we do we operate as a team now?</li><li>What examples do we have of working well together?</li><li>What are some of our biggest practical challenges in working together?</li><li>Team SWOT analysis</li></ul><h3>Who are our competitors?</h3><ul><li>Internal and external? (Depending on context)</li><li>Can they provide a better service than us?</li><li>What are the consequences for us as a team?</li></ul><h3>Team perception</h3><ul><li>How are we perceived by the business?</li><li>How are we perceived by our clients/customers/end users?</li><li>How do we see ourselves?</li><li>How do we see ourselves in the future?</li></ul><h3>Added value</h3><ul><li>What is added value?</li><li>How can we provide it?</li><li>Are we focusing on the right things?</li><li>Want v need v expect</li></ul><h3>Our team identity</h3><ul><li>Who are we and what do we do?</li><li>Why does our team ultimately exist?</li><li>What are we here to deliver?</li><li>Who relies on us?</li><li>Who do we rely on for success?</li><li>What consistencies in delivery must we demonstrate?</li></ul><h3>Our vision for success</h3><ul><li>What is a vision?</li><li>Why do we need a vision?</li><li>What is our draft vision statement?</li><li>What is a mission?</li><li>What is our draft mission statement?</li></ul><h3>Review</h3><ul><li>What is our team vision?</li><li>Do we have clarity about our team identity and approach?</li><li>What is our team charter?</li><li>What are some of our immediate next steps?</li></ul>


                </section>

Team Identity Day: In-House

<h2>Change management: In-House</h2><p>Change is a given in any organisation today. You can choose to lead it, go along with it or ignore it - but the last of these options is not a route to success.</p><p>The best approach is to be positive and proactive, whether that's in a context of organisation-wide strategic-level transformational change, or whether it's a question of making changes within the areas of the organisation that are within your direct control.</p><p>This engaging and interactive workshop will take you on a journey exploring your role in driving and supporting change, the impact of change on the human brain, and the steps needed to bring about successful change.</p><ul><li>Understand your role in change</li><li>Be more aware of the need to challenge the status quo</li><li>Know how to maximise the value and power of the 'aggregation of marginal gains'</li><li>Understand that most people find change challenging when they have limited control over it</li><li>Be aware of the KÃ¼bler-Ross change curve and know how to handle your and others' emotions</li><li>Understand John Kotter's 8-step change model and relate it to the challenges you face</li><li>Recognise the power of managing your own emotional state and that of other stakeholders</li><li>Boost your confidence in getting buy-in and commitment to your suggestions</li></ul><section>
                    <h3>Why change?</h3><ul><li>Why change is necessary in today's environment</li><li>Why challenging the status quo is important</li></ul><h3>The manager's / leader's role in change</h3><ul><li>Managing change</li><li>Initiating change</li><li>Consequences of not changing</li><li>'Marginal gains' - the value of continuous improvement</li><li>How managers can encourage their teams to create a culture where change is seen as positive</li></ul><h3>Barriers to change</h3><ul><li>Most people find change challenging when they have limited control over it</li><li>The challenges of 'top-down' change</li><li>What neuroscience tells us about change</li><li>Using the KÃ¼bler-Ross change curve<ul><li>Shock</li><li>Denial</li><li>Frustration</li><li>Depression</li><li>Experiment</li><li>Decision</li><li>Integration</li></ul></li><li>Knowing how to handle your/others' emotions</li><li>The 'raise it &gt;feel it &gt;talk about it &gt;let it go &gt;move on' model</li></ul><h3>Using John Kotter's 8-step model for leading and managing change</h3><ul><li>Create urgency</li><li>Form a powerful coalition</li><li>Create a vision for change</li><li>Communicate the vision</li><li>Remove obstacles</li><li>Create quick wins</li><li>Build on the change</li><li>Make it stick</li></ul><h3>Communicating change</h3><ul><li>Being prepared for dealing with the five questions people have about change<ul><li>Why is it necessary</li><li>What is it?</li><li>What will it look like when we get there?</li><li>How will we get there?</li><li>What's my role now, during and at the end?</li></ul></li><li>Communicating a change message - dos and don'ts</li></ul><h3>Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Change Management: In-House

<h2>Stress, Resilience and Mental Toughness: In-House</h2><p>In a 24/7 world we are exposed to stress from many different angles. Handled well, this can boost our performance; handled badly, it can have a real impact on our wellbeing.</p><p>We all need to be able to manage different stresses and pressures if we are to think clearly, make the right decisions and avoid unnecessary stress and worry. This workshop explores the best way of doing that, giving you a range of strategies to use, based on a number of proven models and approaches. It will help you understand your stress and pressure points, develop your resilience and move towards mental toughness and 'grit'.</p><ul><li>Understand the nature of stress and its impact on our lives</li><li>Learn how to turn stress to your advantage</li><li>Understand the 'Control / Support / Demand' model and be able to use it to achieve healthy work/life balance</li><li>Understand how mindfulness can help you manage your personal reactions to stress</li><li>Develop strategies for increasing your resilience, toughness and self-care</li><li>Find out how to develop your coping mechanisms</li><li>Learn how to deal with pressured situations more effectively</li></ul><section>
                    <h3>Understanding and defining stress</h3><ul><li>Different workplace pressures - and the different responses to them</li><li>The difference between pressure and chronic stress</li><li>Why the way you think about stress changes the way your body responds to it</li><li>The upside of stress</li><li>Why it's important to avoid sustained periods of stress</li></ul><h3>2 Factors that trigger stress</h3><ul><li>The Demand Control Support Model - why high demand alone doesn't cause unhealthy stress</li><li>The difference between acute and episodic stress</li></ul><h3>3 Recognising stress</h3><ul><li>How to recognise stress</li><li>The role of emotion</li><li>How the body responds to stress - spotting the signals</li></ul><h3>4 Mindfulness</h3><ul><li>Mindfulness - the definition</li><li>Mindfulness - the hype</li><li>Mindfulness - the science</li><li>How re-framing thoughts can change everything</li><li>The A-B-C-D model</li></ul><h3>5 Mental toughness and 'grit'</h3><ul><li>What do we mean by 'mental toughness'?</li><li>The benefits</li><li>How to build it - the Grit scale test</li></ul><h3>6 Resilience and 'bounce'</h3><ul><li>What do we mean by 'resilience'?</li><li>How to bounce back</li><li>Developing strategies for resilience</li></ul><h3>7 The locus of control</h3><ul><li>Who's in charge?</li><li>How to manage your thoughts to take positive action in times of pressure and challenge</li></ul><h3>8 Dealing with difficult situations</h3><p>A series of workplace situations - sharing suggestions and strategies for managing each of them</p><h3>9 Self-care</h3><ul><li>Diet and fitness</li><li>Attitude</li><li>Organisation and</li><li>Taking time for ourselves</li><li>Developing a self-care plan</li></ul><h3>10 Actions and next steps</h3><ul><li>Developing a self-care plan</li><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Stress, Resilience and Mental Toughness: In-House

<p>In our constantly changing environment, if you always do what you've always done, then you'll always get what you've always got - and that's not enough!</p><p>Building a strategic marketing plan is a powerful way to take a step back from day-to-day activities, review the opportunities available to your business and your products, and build a roadmap of tactics that will set you apart from the competition.</p><p>In this workshop, we look at how to build a customer-focused strategic marketing plan to pin-point your milestones to success over a 12-month period.</p>This programme will help participants to:<ul><li>Understand the key questions that a strategic marketing plan should answer</li><li>Understand the value of customer and competitor insight and how to develop actionable insights to guide your plan</li><li>Conduct a market analysis and identify the barriers and drivers to success</li><li>Learn how to build a customer buying journey and how to identify the most valuable customers</li><li>Develop a customer-focused strategy and customer engagement plans</li><li>Develop core messages and winning tactics to engage with your key customers</li><li>Identify the key metrics to review and measure to keep your plans on track</li></ul><section>
                    <h3>1 Situational analysis</h3><ul><li>Introduction to marketing strategy</li><li>Market and competitor analysis and insight generation</li><li>Understanding the customer buying journey</li><li>How to segment customers to identify your most valuable customer opportunities</li><li>Identifying the barriers and drivers to your success</li></ul> <h3>2 Strategy</h3><ul><li>Introduction to strategy</li><li>How to build strategic imperatives and SMART objectives</li><li>How brand vision and positioning drive customer focus</li><li>A guide to building key message themes</li></ul> <h3>3 Tactics, messaging and measurement</h3><ul><li>Introduction to building customer-focused tactics</li><li>How to build a customer-engagement plan</li><li>How to build key messages and a customer-focused tactical plan</li><li>A practical guide to developing key metrics to review success and keep your plans on track</li></ul> <h3>Actionable outcomes</h3>Throughout the programme we will use your own product examples to build your plan, participants will:<ul><li>Learn best practice examples of strategic planning</li><li>Discover market and customer opportunities to strengthen your competitive edge</li><li>Create a strategic plan that can be implemented immediately within your business</li><li>Start planning compelling marketing messages to reach the right customer at the right time</li><li>Receive immediate feedback on your strategic marketing plan</li><li>Have the opportunity to share common issues and solutions with  colleagues in the group</li></ul> 


                </section>

The In House Training Company

Marketing Strategy

Strategic Management

Strategic Planning

Marketing Plan

Product Marketing

Strategic Thinking

Strategic Marketing (In-House)

<p>This one-day workshop is designed to give participants an understanding of the fundamentals of Microsoft Word and its commands, with quick ways to enter text, control formatting and edit paragraphs.</p>This course will help participants:<ul><li>Create, manage and save documents, files and folders</li><li>Create paragraph lists, bulleted and numbered paragraphs</li><li>Edit, modify and format paragraphs</li><li>Create and format tables</li><li>Use shortcuts to navigate documents</li><li>Format the layout of documents</li><li>Manage page headers and footers</li><li>Insert and managing pictures and diagrams within a document</li><li>Learn time saving tips and tricks to obtain a professional finish to documents</li><li>Use printing options</li></ul><section>
                    <h3>1 Creating documents</h3><ul><li>Getting help</li><li>Creating and saving documents</li><li>Accessing recently used documents</li><li>Managing files and folders</li></ul> <h3>2 Entering and editing text</h3><ul><li>Inserting and editing paragraph text</li><li>Cutting, copying and pasting text</li><li>Using tool tips to manage content</li><li>Applying and removing text formatting</li><li>Correcting spelling and grammar</li></ul> <h3>3 Creating paragraph lists</h3><ul><li>Creating bulleted paragraphs</li><li>Creating numbered paragraphs</li><li>Managing bulleted and numbered lists</li></ul> <h3>4 Modifying paragraphs</h3><ul><li>Changing paragraph alignment</li><li>Indenting a paragraph</li><li>Adding borders and shading to paragraphs</li><li>Formatting paragraphs using styles</li></ul> <h3>5 Navigating documents</h3><ul><li>Using shortcuts for navigating documents</li><li>Using 'Go To' to navigate documents</li><li>Finding and replacing text</li><li>Changing to read view</li></ul> <h3>6 Document layout</h3><ul><li>Inserting page breaks</li><li>Changing page orientation</li><li>Adjusting page margins</li><li>Adding borders to pages</li></ul> <h3>7 Page headers and footers</h3><ul><li>Inserting page headers and footers</li><li>Using header and footer commands</li><li>Inserting page numbers</li><li>Using different first page</li></ul> <h3>8 Inserting pictures and diagrams</h3><ul><li>Inserting pictures from your computer</li><li>Inserting online pictures</li><li>Flowing text around a picture</li><li>Changing a picture</li><li>Inserting SmartArt diagrams</li><li>Entering text into SmartArt</li></ul> <h3>9 Inserting tables</h3><ul><li>Using tabs to create tables</li><li>Resizing and repositioning tables</li><li>Inserting and deleting rows and columns</li><li>Using a table's commands</li><li>Changing a tables text direction</li><li>Formatting tables</li></ul> <h3>10 Printing documents</h3><ul><li>Previewing and printing documents</li><li>Using the printing tools</li><li>Printing parts of a document</li></ul> 


                </section>

Office Skills & Productivity

Microsoft Publisher

Office Skills

Office Productivity

Microsoft Office

Microsoft Word

Word - introduction (In-House)

<p>This one-day workshop is designed to build upon skills already acquired using Microsoft Word, whether participants are self-taught or have previously attended a course. It gives participants a good understanding of managing different types of paragraph indents, and managing automated numbered paragraph lists.</p>This course will help participants:<ul><li>Create and manage the layout of paragraphs</li><li>Create and manage multi-level numbered paragraphs</li><li>Effectively insert, use and manage section breaks</li><li>Create and manage columns</li><li>Find, create and apply styles</li><li>Create and update a table of contents from styles</li><li>Work with styles to manage formatting</li><li>Work with sums in tables and use table headings</li><li>Input and edit text using AutoText</li><li>Work with SmartArt graphics</li><li>Link to other files using paste special</li></ul><section>
                    <h3>1 Managing paragraph layout</h3><ul><li>Controlling paragraph layouts with indents</li><li>Creating and managing paragraph hanging indents</li></ul> <h3>2 Numbering paragraphs</h3><ul><li>Creating a new multi-level numbered paragraph</li><li>Managing existing multi-level numbered paragraphs</li></ul> <h3>3 Inserting columns</h3><ul><li>Creating columns from existing paragraphs</li><li>Setting up columns</li><li>Managing columns</li></ul> <h3>4 Document section breaks</h3><ul><li>Controlling document layout using section breaks</li><li>Managing page orientation using section breaks</li><li>Managing page numbering using section breaks</li></ul> <h3>5 Using styles</h3><ul><li>Applying quick styles</li><li>Finding existing styles</li><li>Creating and saving styles</li><li>Modifying styles</li><li>Creating a table of contents from styles</li><li>Updating a table of contents</li></ul> <h3>6 Using quick parts</h3><ul><li>Saving content to quick parts</li><li>Modifying saved quick parts</li><li>Inserting content using AutoText</li><li>Editing AutoText entries</li><li>Inputting text using AutoCorrect</li></ul> <h3>7 Advanced table features</h3><ul><li>Sorting table columns</li><li>Running sums in tables</li><li>Repeating table headings at top of page</li><li>Importing Excel content in tables</li><li>Using table properties</li></ul> <h3>8 Creating a mail merge</h3><ul><li>Creating letters, labels and emails</li><li>Merging addresses from external files</li><li>Using Outlook's address book to merge</li><li>Merging to email</li></ul> <h3>9 SmartArt graphic</h3><ul><li>Visually communicate content with SmartArt</li><li>Choosing a SmartArt graphic</li><li>Inputting into SmartArt</li><li>Modifying and formatting SmartArt graphics</li></ul> <h3>10 Linking to other files</h3><ul><li>Linking to files using paste special</li><li>Linking an Excel chart to a document</li><li>Managing linked content from Word</li></ul> 


                </section>

Computer Skills

Word - intermediate (In-House)

<p>This one-day introduction workshop is intended for users who need to get to grips with the essentials of Microsoft Outlook.  It will provide you with the basic skills you need to effectively start using Outlook to manage your emails, calendar, contacts, tasks and notes.</p>This course will help participants:<ul><li>Send messages with added email options applied</li><li>Quickly file messages away for safe keeping</li><li>Manage messages and attachments</li><li>Organise calendar meetings and check other people's schedules</li><li>Respond to a meeting request</li><li>Create a contacts list</li><li>Manage daily tasks</li><li>Use reading and folder panes</li><li>Create and manage folders</li><li>Use auto reply</li><li>Use notes</li><li>Utilise Outlook's printing functionality</li></ul><section>
                    <h3>1 Getting started</h3><ul><li>Using the reading pane</li><li>Using the folder pane</li><li>Changing inbox views</li><li>Managing the to-do bar</li></ul> <h3>2 Emailing messages</h3><ul><li>Replying to and forwarding messages</li><li>Adding message options</li><li>Attaching files to an email message</li><li>Opening and saving attachments</li></ul> <h3>3 Outlook folders</h3><ul><li>Creating and managing folders</li><li>Moving messages into folders</li><li>Adding folders to favourites</li><li>Using search folder</li><li>Always moving messages in conversation</li><li>Automatically move messages with rules</li></ul> <h3>4 Managing messages</h3><ul><li>Using instant search</li><li>Finding messages by criteria</li><li>Grouping and sorting messages</li><li>Categorising messages</li><li>Adding message follow up flags</li><li>Filtering messages with the people pane</li></ul> <h3>5 Using auto reply</h3><ul><li>Replying to messages whilst you are away</li><li>Managing auto reply settings</li><li>Applying rules to auto reply</li></ul> <h3>6 Outlook calendars</h3><ul><li>Adding and editing appointments</li><li>Adding calendar reminders</li><li>Moving and copying appointments</li><li>Creating all day events</li><li>Recurring appointments</li><li>Sharing your calendar</li><li>Opening another user's calendar</li></ul> <h3>7 Planning a meeting</h3><ul><li>Arranging meetings</li><li>Inviting attendees to meetings</li><li>Responding to meeting invites</li></ul> <h3>8 Outlook contacts</h3><ul><li>Creating and editing a contact</li><li>Saving emails as contacts</li><li>Finding contacts</li><li>Sending messages to contacts</li><li>Creating contact groups</li></ul> <h3>9 Adding tasks</h3><ul><li>Creating and editing tasks</li><li>Completing tasks</li><li>Assigning a task to another user</li><li>Responding to a task request</li></ul> <h3>10 Notes</h3><ul><li>Creating and editing tasks</li><li>Emailing notes</li><li>Sticking notes on your desktop</li></ul> <h3>11 Printing</h3><ul><li>Printing messages</li><li>Printing calendars</li><li>Printing contacts</li></ul> 


                </section>

Office Management

Outlook

Microsoft Outlook

Outlook - introduction (In-House)

Bournemouth

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional, who are involved in the design/build, renovation or relocation of a mission-critical data centre.</p>Overview<p>This 5-day course is designed to prepare participants to analyse a given business case and perform technical evaluation for a project plan and a set of designs for the implementation of a mission critical data centre.<br />The course also engages participants in product evaluations and demonstrates how to select equipment and develop equipment test scripts (IET) and integrated performance and validation testing (IPVT). CDCEÂ© builds upon knowledge gained in CDCP and CDCS courses. Participants who pass the exam will join the industry's elite data centre project design experts.<br />CDCEÂ© is the highest level training in the EPI Design and Build training track under the EPI Data Centre Training Framework. Participants must hold a valid CDCS certificate in order to be able to register for the CDCE class.</p><p>CDCEÂ© is the premier certification for data centre professionals in the data centre design/build and related fields.</p></div><div id="course-pills-2"><h4>Data Centre Life Cycle</h4><ul><li>Data centre lifecycle stages and phases<br />Exercise: Stage/Phase/Milestone/Document mapping</li></ul><h4>Design Preparation</h4><ul><li>Creation of a SON ? Statement Of Need<br />Technology review<br />Conceptual sizing<br />How to calculate for computer room space<br />How to calculate facility space<br />How to calculate incoming power<br />Exercise: Conceptual sizing building and power<br />Analysing capacity of existing facility<br />Analysing investment options<br />Site selection<br />Permits and approvals<br />Exercise: Site selection<br />Conceptual design<br />Budget and project timeline<br />Business case preparation<br />Project delivery structure<br />Project management options<br />Project manager and team</li></ul><h4>Design Planning</h4><ul><li>OSRA?Operational Systems Requirement Analysis<br />TFRA?Technical Facilities Requirement Analysis<br />Operations and maintenance review<br />RFP?Request For Proposal process<br />Vendor selection</li></ul><h4>Design Development</h4><ul><li>Project planning<br />Design development<br />PDR ? Preliminary Design Review<br />Equipment selection<br />FDR/V ? Final Design Review/Validation<br />Exercise: Full design validation of power, cooling, floor plans, fire suppression<br />Design freeze and LLTI<br />Creation of construction documents<br />BOM/BOQ ? Bill Of Material/Bill Of Quantity<br />Exercise: Equipment selection</li></ul><h4>Acquire</h4><ul><li>Requirements of purchase orders<br />Shipping terms<br />FWT/FAT ? Factory Witness Test/Factory Acceptance Test<br />Sequencing<br />Incoming goods inspection and handling<br />Asset management</li></ul><h4>Construct</h4><ul><li>Temporary essential services<br />Erection of the building<br />Permanent essential services<br />Building inspection<br />Snag list<br />COF?Certificate Of Fitness</li></ul><h4>Fit-Out</h4><ul><li>Fit-Out<br />Builders cleaning<br />As-Built Drawings</li></ul><h4>Test &amp; Commissioning</h4><ul><li>IET?Individual Equipment Test<br />IPVT/IST?Integrated Performance Verification Test/Integrated Systems Test<br />Common mistakes with IET/IPVT<br />Deep cleaning<br />Exercise: IET/IPVT scripting</li></ul><h4>Hand-Over</h4><ul><li>Facility hand-over requirements and documents<br />PCC?Practical Completion Certificate<br />DLP?Defect Liability Period<br />Defect Management<br />ICT Systems Installation<br />ICT Systems Testing<br />Hand-Over/DLP Expiry<br />FCC?Final Completion Certificate</li></ul><h4>Retirement</h4><ul><li>Reasons and definitions of retirement<br />Building the business case and project plan<br />Sequencing<br />Transfer of site<br />Demolishing of site<br />Legal matters<br />FCC?Final Completion Certificate</li></ul><h4>Exam: Certified Data Centre Expert (CDCEÂ©)</h4><ul><li>The CDCEÂ© exam is in two parts: Part A is a 90-minute closed book exam, with 60 multiple-choice questions. For Part A, the candidate requires a minimum of 45 correct answers to pass the exam. Part B is a 90-minute closed book exam, with 25 open questions. For Part B the candidate needs to obtain a minimum of 75% to pass.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Expert (CDCE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Expert (CDCE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certified in Cybersecurity (CC)

IT Certifications

Construction Design & Management (CDM)

Cisco Certified Internetwork Expert (CCIE)

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Expert (CDCE)

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Mental Health First Aid Refresher 4-hour training sessions</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can you remember ALGEE?&nbsp;</strong>Mental Health Action Plan.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). &nbsp;If it&#39;s time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Revisit the key areas from the full course. Keep up to date with the latest statistics and information.</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you are a Mental Health First Aider or MHFA Champion you have skills for life that support you and the people around you. &nbsp;Mental Health First Aid training can be kept up to date through this four hour MHFA Refresher course, which will empower you to: &nbsp;Update your knowledge of mental health and what influences it Update your awareness of current mental health supports available Practise applying the Mental Health First Aid Action Plan. Learning takes place through a mix of presentations, group discussions and workshop activities. We limit numbers to 20 people per course so that the instructor can keep people safe and supported, to get the most from their learning experience with us.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for those that have completed the MHFA England Mental Health First Aid or Champion course.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/faq-s/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">FAQs</span></a></u></p>

Mental Health First Aid Refresher 4-hour training sessions
Can you remember ALGEE? Mental Health Action Plan.
Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.
Revisit the key areas from the full course. Keep up to date with the latest statistics and information.
If you are a Mental Health First Aider or MHFA Champion you have skills for life that support you and the people around you. Mental Health First Aid training can be kept up to date through this four hour MHFA Refresher course, which will empower you to: Update your knowledge of mental health and what influences it Update your awareness of current mental health supports available Practise applying the Mental Health First Aid Action Plan. Learning takes place through a mix of presentations, group discussions and workshop activities. We limit numbers to 20 people per course so that the instructor can keep people safe and supported, to get the most from their learning experience with us.
This course is for those that have completed the MHFA England Mental Health First Aid or Champion course. 
FAQs

Mindmaps Wellbeing

Mental Health Awareness

Mental Health First Aid

Approved Training Organisation (ATO)

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Wellbeing

Mental Resilience

Mental Health At Work

Mental Health Nurse

Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years).  If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.

MHFA England Refresher 

Summer offer

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>The Microsoft 365 Endpoint Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in a corporate setting. Their duties include managing identity, access, policies, updates, and apps. They work alongside the M365 Enterprise Administrator to develop and execute a device strategy that aligns with the requirements of a modern organization. Microsoft 365 Endpoint Administrators should be well-versed in M365 workloads and possess extensive skills and experience in deploying, configuring, and maintaining Windows 11 and later, as well as non-Windows devices. Their role emphasizes cloud services over on-premises management technologies.</p><p></p><p></p><p>In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Microsoft Entra ID, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data.</p><p></p>Prerequisites<p>The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 11 and later, and non-Windows devices.</p></div><div id="course-pills-2"><h3>1 - Explore the Enterprise Desktop</h3> <ul> <li>Examine benefits of modern management</li> <li>Examine the enterprise desktop life-cycle model</li> <li>Examine planning and purchasing</li> <li>Examine desktop deployment</li> <li>Plan an application deployment</li> <li>Plan for upgrades and retirement</li> </ul> <h3>2 - Explore Windows Editions</h3> <ul> <li>Examine Windows client editions and capabilities</li> <li>Select client edition</li> <li>Examine hardware requirements</li> </ul> <h3>3 - Understand Microsoft Entra ID</h3> <ul> <li>Examine Microsoft Entra ID</li> <li>Compare Microsoft Entra ID and Active Directory Domain Services</li> <li>Examine Microsoft Entra ID as a directory service for cloud apps</li> <li>Compare Microsoft Entra ID P1 and P2 plans</li> <li>Examine Microsoft Entra Domain Services</li> </ul> <h3>4 - Manage Microsoft Entra identities</h3> <ul> <li>Examine RBAC and user roles in Microsoft Entra ID</li> <li>Create and manage users in Microsoft Entra ID</li> <li>Create and manage groups in Microsoft Entra ID</li> <li>Manage Microsoft Entra objects with PowerShell</li> <li>Synchronize objects from AD DS to Microsoft Entra ID</li> </ul> <h3>5 - Manage device authentication</h3> <ul> <li>Describe Microsoft Entra join </li> <li>Examine Microsoft Entra join prerequisites limitations and benefits</li> <li>Join devices to Microsoft Entra ID</li> <li>Manage devices joined to Microsoft Entra ID</li> </ul> <h3>6 - Enroll devices using Microsoft Configuration Manager</h3> <ul> <li>Deploy the Microsoft Configuration Manager client</li> <li>Monitor the Microsoft Configuration Manager client</li> <li>Manage the Microsoft Configuration Manager client</li> </ul> <h3>7 - Enroll devices using Microsoft Intune</h3> <ul> <li>Manage mobile devices with Intune</li> <li>Enable mobile device management</li> <li>Explain considerations for device enrollment</li> <li>Manage corporate enrollment policy</li> <li>Enroll Windows devices in Intune</li> <li>Enroll Android devices in Intune</li> <li>Enroll iOS devices in Intune</li> <li>Explore device enrollment manager</li> <li>Monitor device enrollment</li> <li>Manage devices remotely</li> </ul> <h3>8 - Execute device profiles</h3> <ul> <li>Explore Intune device profiles</li> <li>Create device profiles</li> <li>Create a custom device profile</li> </ul> <h3>9 - Oversee device profiles</h3> <ul> <li>Monitor device profiles in Intune</li> <li>Manage device sync in Intune</li> <li>Manage devices in Intune using scripts</li> </ul> <h3>10 - Maintain user profiles</h3> <ul> <li>Examine user profile</li> <li>Explore user profile types</li> <li>Examine options for minimizing user profile size</li> <li>Deploy and configure folder redirection</li> <li>Sync user state with Enterprise State Roaming</li> <li>Configure Enterprise State Roaming in Azure</li> </ul> <h3>11 - Execute mobile application management</h3> <ul> <li>Examine mobile application management</li> <li>Examine considerations for mobile application management</li> <li>Prepare line-of-business apps for app protection policies</li> <li>Implement mobile application management policies in Intune</li> <li>Manage mobile application management policies in Intune</li> </ul> <h3>12 - Deploy and update applications</h3> <ul> <li>Deploy applications with Intune</li> <li>Add apps to Intune</li> <li>Manage Win32 apps with Intune</li> <li>Deploy applications with Configuration Manager</li> <li>Deploying applications with Group Policy</li> <li>Assign and publish software</li> <li>Explore Microsoft Store for Business</li> <li>Implement Microsoft Store Apps</li> <li>Update Microsoft Store Apps with Intune</li> <li>Assign apps to company employees</li> </ul> <h3>13 - Administer endpoint applications</h3> <ul> <li>Manage apps with Intune</li> <li>Manage Apps on non-enrolled devices</li> <li>Deploy Microsoft 365 Apps with Intune</li> <li>Additional Microsoft 365 Apps Deployment Tools</li> <li>Configure Microsoft Edge Internet Explorer mode</li> <li>App Inventory Review</li> </ul> <h3>14 - Protect identities in Microsoft Entra ID</h3> <ul> <li>Explore Windows Hello for Business</li> <li>Deploy Windows Hello</li> <li>Manage Windows Hello for Business</li> <li>Explore Microsoft Entra ID Protection</li> <li>Manage self-service password reset in Microsoft Entra ID</li> <li>Implement multi-factor authentication</li> </ul> <h3>15 - Enable organizational access</h3> <ul> <li>Enable access to organization resources</li> <li>Explore VPN types and configuration</li> <li>Explore Always On VPN</li> <li>Deploy Always On VPN</li> </ul> <h3>16 - Implement device compliance</h3> <ul> <li>Protect access to resources using Intune</li> <li>Explore device compliance policy</li> <li>Deploy a device compliance policy</li> <li>Explore conditional access</li> <li>Create conditional access policies</li> </ul> <h3>17 - Generate inventory and compliance reports</h3> <ul> <li>Report enrolled devices inventory in Intune</li> <li>Monitor and report device compliance</li> <li>Build custom Intune inventory reports</li> <li>Access Intune using Microsoft Graph API</li> </ul> <h3>18 - Deploy device data protection</h3> <ul> <li>Explore Windows Information Protection</li> <li>Plan Windows Information Protection</li> <li>Implement and use Windows Information Protection</li> <li>Explore Encrypting File System in Windows client</li> <li>Explore BitLocker</li> </ul> <h3>19 - Manage Microsoft Defender for Endpoint</h3> <ul> <li>Explore Microsoft Defender for Endpoint</li> <li>Examine key capabilities of Microsoft Defender for Endpoint</li> <li>Explore Windows Defender Application Control and Device Guard</li> <li>Explore Microsoft Defender Application Guard</li> <li>Examine Windows Defender Exploit Guard</li> <li>Explore Windows Defender System Guard</li> </ul> <h3>20 - Manage Microsoft Defender in Windows client</h3> <ul> <li>Explore Windows Security Center</li> <li>Explore Windows Defender Credential Guard</li> <li>Manage Microsoft Defender Antivirus</li> <li>Manage Windows Defender Firewall</li> <li>Explore Windows Defender Firewall with Advanced Security</li> </ul> <h3>21 - Manage Microsoft Defender for Cloud Apps</h3> <ul> <li>Explore Microsoft Defender for Cloud Apps</li> <li>Planning Microsoft Defender for Cloud Apps</li> <li>Implement Microsoft Defender for Cloud Apps</li> </ul> <h3>22 - Assess deployment readiness</h3> <ul> <li>Examine deployment guidelines</li> <li>Explore readiness tools</li> <li>Assess application compatibility</li> <li>Explore tools for application compatibility mitigation</li> <li>Prepare network and directory for deployment</li> <li>Plan a pilot</li> </ul> <h3>23 - Deploy using the Microsoft Deployment Toolkit</h3> <ul> <li>Evaluate traditional deployment methods</li> <li>Set up the Microsoft Deployment Toolkit for client deployment</li> <li>Manage and deploy images using the Microsoft Deployment Toolkit</li> </ul> <h3>24 - Deploy using Microsoft Configuration Manager</h3> <ul> <li>Explore client deployment using Configuration Manager</li> <li>Examine deployment components of Configuration Manager</li> <li>Manage client deployment using Configuration Manager</li> <li>Plan in-place upgrades using Configuration Manager</li> </ul> <h3>25 - Deploy Devices using Windows Autopilot</h3> <ul> <li>Use Autopilot for modern deployment</li> <li>Examine requirements for Windows Autopilot</li> <li>Prepare device IDs for Autopilot</li> <li>Implement device registration and out-of-the-box customization</li> <li>Examine Autopilot scenarios</li> <li>Troubleshoot Windows Autopilot</li> </ul> <h3>26 - Implement dynamic deployment methods</h3> <ul> <li>Examine subscription activation</li> <li>Deploy using provisioning packages</li> <li>Use Windows Configuration Designer</li> <li>Use Microsoft Entra join with automatic MDM enrollment</li> </ul> <h3>27 - Plan a transition to modern endpoint management</h3> <ul> <li>Explore using co-management to transition to modern endpoint management</li> <li>Examine prerequisites for co-management</li> <li>Evaluate modern management considerations</li> <li>Evaluate upgrades and migrations in modern transitioning</li> <li>Migrate data when modern transitioning</li> <li>Migrate workloads when modern transitioning</li> </ul> <h3>28 - Manage Windows 365</h3> <ul> <li>Explore Windows 365</li> <li>Configure Windows 365</li> <li>Administer Windows 365</li> </ul> <h3>29 - Manage Azure Virtual Desktop</h3> <ul> <li>Examine Azure Virtual Desktop</li> <li>Explore Azure Virtual Desktop</li> <li>Configure Azure Virtual Desktop</li> <li>Administer Azure Virtual Desktop</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MD-102T00 : Microsoft 365 Endpoint Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MD-102T00 : Microsoft 365 Endpoint Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft Certification

Microsoft 365

Microsoft AZ-900

Microsoft AZ-104

Microsoft AZ-303

Microsoft AZ-700

MD-102T00 Microsoft 365 Endpoint Administrator

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p><p>Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential makes you a recognized expert and leader in the HR field and a valuable asset to your organization, keeping  you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills. Students will be able to identify areas of strength and build on them. They will also see where they will need further concentrated study in preparation for their exam.</p></div><div id="course-pills-2"><h3>1 - INTRODUCTION</h3> <ul> <li>The SHRM Body of Competency and Knowledge? (BoCK)</li> <li>The SHRM-CP and SHRM-SCP Certifications</li> <li>The SHRM Learning SystemÂ© for SHRM-CP/SHRM-SCP</li> </ul> <h3>2 - HR COMPETENCIES</h3> <ul> <li>Behavioral Competencies</li> </ul> <h3>3 - DOMAIN 1: PEOPLE</h3> <ul> <li>Functional Area #1: HR Strategic Planning</li> <li>Functional Area #2: Talent Acquisition </li> <li>Functional Area #3: Employee Engagement and Retention </li> <li>Functional Area #4: Learning and Development</li> <li>Functional Area #5: Total Rewards</li> </ul> <h3>4 - DOMAIN 2: ORGANIZATION</h3> <ul> <li>Functional Area #6: Structure of the HR Function</li> <li>Functional Area #7: Organizational Effectiveness and Development</li> <li>Functional Area #8: Workforce Management</li> <li>Functional Area #9: Employee and Labor Relations</li> <li>Functional Area #10: Technology Management</li> </ul> <h3>5 - DOMAIN 3: WORKPLACE</h3> <ul> <li>Functional Area #11: HR in the Global Context</li> <li>Functional Area #12: Diversity and Inclusion</li> <li>Functional Area #13: Risk Management</li> <li>Functional Area #14: Corporate Social Responsibly</li> <li>Functional Area #15: U.S. Employment Law and Regulations</li> </ul> <h3>6 - FINAL EXAM/REVIEW/DISCUSSION</h3></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans SHRM-CP/SHRM-SCP Certification Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the SHRM-CP/SHRM-SCP Certification Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Clifton Practice Hypnotherapy Training (CPHT)

Chartered Institute of Personnel Development (CIPD)

Certified Payroll Professional (CPP)

Professional Skills Course (PSC)

Certified Supply Chain Professional (CSCP)

Scrum Master Professional Certificate (SMPC)

SHRM-CP/SHRM-SCP Certification Preparation

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for anyone seeking CCNA certification. The course also provides foundational knowledge for all support technicians involved in the basic installation, operation, and verification of Cisco networks. The job roles best suited to the material in this course are:<br />Entry-level network engineer<br />Network administrator<br />Network support technician<br />Help desk technician</p>Overview<p>This course will help you:<br />Learn the knowledge and skills to install, configure, and operate a small- to medium-sized network<br />Gain a foundation in the essentials of networking, security, and automation<br />Earn 30 CE credits toward recertification</p><p>The Implementing and Administering Cisco Solutions (CCNA) v2.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. This course helps you prepare to take the 200-301 CiscoÂ© Certified Network Associate (CCNAÂ©) exam. By passing this one exam, you earn the CCNA certification. This course also earns you 30 Continuing Education (CE) credits towards recertification.</p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Exploring the Functions of Networking ? Lecture</li><li>Introducing the Host-to-Host Communications Model ? Lecture</li><li>Operating Cisco IOS Software ? Lecture</li><li>Introducing LANs ? Lecture</li><li>Exploring the TCP/IP Link Layer ? Lecture</li><li>Starting a Switch ? Lecture</li><li>Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets ? Lecture</li><li>Explaining the TCP/IP Transport Layer and Application Layer ? Lecture</li><li>Exploring the Functions of Routing ? Lecture</li><li>Configuring a Cisco Router ? Lecture</li><li>Exploring the Packet Delivery Process ? Lecture</li><li>Troubleshooting a Simple Network ? Lecture</li><li>Introducing Basic IPv6 ? Lecture</li><li>Configuring Static Routing ? Lecture</li><li>Implementing VLANs and Trunks ? Lecture</li><li>Routing Between VLANs ? Lecture</li><li>Introducing OSPF ? Lecture</li><li>Building Redundant Switched Topologies ? Self-study</li><li>Improving Redundant Switched Topologies with EtherChannel ? Lecture</li><li>Exploring Layer 3 Redundancy ? Self-study</li><li>Introducing WAN Technologies ? Self-study</li><li>Explaining Basics of ACL ? Lecture</li><li>Enabling Internet Connectivity ? Lecture</li><li>Introducing QoS ? Self-study</li><li>Explaining Wireless Fundamentals ? Self-study</li><li>Introducing Architectures and Virtualization ? Self-study</li><li>Explaining the Evolution of Intelligent Networks ? Lecture</li><li>Introducing System Monitoring ? Lecture</li><li>Managing Cisco Devices ? Lecture</li><li>Examining the Security Threat Landscape ? Self-study</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional certification (CCNP)

CompTIA Network+

Cisco Certified Entry Networking Technician (CCENT)

Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA)

<h2 id="isPasted" style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">About this event</h2><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><h3 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);">COURSE INTRODUCTION</h3><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This course covers Tuberculosis, latent and active, diagnosis, screening and testing, groups offered vaccine, symptoms and treatment; within the current regulatory and legal framework. We discuss Mantoux, BCG techniques, IGRA testing, Scar identification and current issues. The course is hands-on and practical and each participant receives a certificate after successfully completing the course.</p><h3 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);">AIMS AND OBJECTIVES</h3><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Be able to provide accurate and up to date information about BCG and TB vaccines</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Update staff on current issues</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Provide a safe, effective and high standard of care</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">COURSE CONTENTS</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; The aims of TB immunisation: national policy and schedules</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; History of TB</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; How common is TB</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Epidemiology and current statistics</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Screening and testing</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Latent TB infection</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Active TB disease</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Signs and symptoms of TB</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Diagnosis</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; IGRA Testing</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Treatment</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Management</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; TB Vaccination</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Practical workshop</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Technique-intradermal</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; BCG Technique</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Mantoux / Technique</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Scar identification</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; The legal aspects of vaccination</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Prescribing vaccines</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Storage and handling of vaccines - cold chain</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Correct administration of vaccines</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Record-keeping and reporting</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Competence Assessment</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Ref: National Minimum Standards for Immunisation Training, PHE and RCN, Immunisation for Infectious Diseases</p><h3 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);">WHO SHOULD ATTEND?</h3><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Nurses - Primary Care, Secondary Care</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Occupational Health Staff</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Doctors - Occupational Health</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Military Staff</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Midwives</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Neonatal Nurses</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; School Nurses</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Includes All course materials and certificate of attendance</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">AB Health Group awards CPD points / certificate of attendance for each course. &nbsp;If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. &nbsp;The charge for the certificate including postage is &pound;30.00.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Annie Barr AB Health Group</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Organiser Description</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Annie Barr is a leading provider of high quality, accredited healthcare training. With a selection of engaging healthcare training that has been developed by experts to equip you and your workforce with the skills, knowledge and competence needed to provide compassionate and high quality care.</p></div>

About this event
COURSE INTRODUCTION
This course covers Tuberculosis, latent and active, diagnosis, screening and testing, groups offered vaccine, symptoms and treatment; within the current regulatory and legal framework. We discuss Mantoux, BCG techniques, IGRA testing, Scar identification and current issues. The course is hands-on and practical and each participant receives a certificate after successfully completing the course.
AIMS AND OBJECTIVES
• Be able to provide accurate and up to date information about BCG and TB vaccines
• Update staff on current issues
• Provide a safe, effective and high standard of care


COURSE CONTENTS
• The aims of TB immunisation: national policy and schedules
• History of TB
• How common is TB
• Epidemiology and current statistics
• Screening and testing
• Latent TB infection
• Active TB disease
• Signs and symptoms of TB
• Diagnosis
• IGRA Testing
• Treatment
• Management
• TB Vaccination
• Practical workshop
• Technique-intradermal
• BCG Technique
• Mantoux / Technique
• Scar identification
• The legal aspects of vaccination
• Prescribing vaccines
• Storage and handling of vaccines - cold chain
• Correct administration of vaccines
• Record-keeping and reporting
• Competence Assessment
Ref: National Minimum Standards for Immunisation Training, PHE and RCN, Immunisation for Infectious Diseases
WHO SHOULD ATTEND?
• Nurses - Primary Care, Secondary Care
• Occupational Health Staff
• Doctors - Occupational Health
• Military Staff
• Midwives
• Neonatal Nurses
• School Nurses
Includes All course materials and certificate of attendance
AB Health Group awards CPD points / certificate of attendance for each course. If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. The charge for the certificate including postage is £30.00.


Annie Barr AB Health Group
Organiser Description
Annie Barr is a leading provider of high quality, accredited healthcare training. With a selection of engaging healthcare training that has been developed by experts to equip you and your workforce with the skills, knowledge and competence needed to provide compassionate and high quality care.

AB Health Group

General Health

Medical Training

Professional Development

Public Health

BCG/Mantoux and TB - Webinar

TB / BCG Training WEBINAR

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for people who are seeking to launch a career in cybersecurity.</p>Overview<p>Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions; Monitor and secure hybrid environments, including cloud, mobile, and IoT; Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance; Identify, analyze, and respond to security events and incidents.</p><p>CompTIA Security+ is a global certification that validates the baseline skills necessary to perform core security functions and is the first security certification a candidate should earn.<br /> <br /> CompTIA Security+ establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs.</p></div><div id="course-pills-2"><h3>Lesson 1: Summarize Fundamental Security Concepts</h3> <ul> <li>Security Concepts</li> <li>Security Controls</li> </ul> <h3>Lesson 2: Compare Threat Types</h3> <ul> <li>Threat Actors</li> <li>Attack Surfaces</li> <li>Social Engineering</li> </ul> <h3>Lesson 3: Explain Cryptographic Solutions</h3> <ul> <li>Cryptographic Algorithms</li> <li>Public Key Infrastructure</li> <li>Cryptographic Solutions</li> </ul> <h3>Lesson 4: Implement Identity and Access Management</h3> <ul> <li>Authentication</li> <li>Authorization</li> <li>Identity Management</li> </ul> <h3>Lesson 5: Secure Enterprise Network Architecture</h3> <ul> <li>Enterprise Network Architecture</li> <li>Network Security Appliances</li> <li>Secure Communications</li> </ul> <h3>Lesson 6: Secure Cloud Network Architecture</h3> <ul> <li>Cloud Infrastructure</li> <li>Embedded Systems and Zero Trust Architecture</li> </ul> <h3>Lesson 7: Explain Resiliency and Site Security Concepts</h3> <ul> <li>Asset Management</li> <li>Redundancy Strategies</li> <li>Physical Security</li> </ul> <h3>Lesson 8: Explain Vulnerability Management</h3> <ul> <li>Device and OS Vulnerabilities</li> <li>Application and Cloud Vulnerabilities</li> <li>Vulnerability Identification Methods</li> <li>Vulnerability Analysis and Remediation</li> </ul> <h3>Lesson 9: Evaluate Network Security Capabilities</h3> <ul> <li>Network Security Baselines</li> <li>Network Security Capability Enhancement</li> </ul> <h3>Lesson 10: Assess Endpoint Security Capabilities</h3> <ul> <li>Implement Endpoint Security</li> <li>Mobile Device Hardening</li> </ul> <h3>Lesson 11: Enhance Application Security Capabilities</h3> <ul> <li>Application Protocol Security Baselines</li> <li>Cloud and Web Application Security Concepts</li> </ul> <h3>Lesson 12: Explain Incident Response and Monitoring Concepts</h3> <ul> <li>Incident Response</li> <li>Digital Forensics</li> <li>Data Sources</li> <li>Alerting and Monitoring Tools</li> </ul> <h3>Lesson 13: Analyze Indicators of Malicious Activity</h3> <ul> <li>Malware Attack Indicators</li> <li>Physical and Network Attack Indicators</li> <li>Application Attack Indicators</li> </ul> <h3>Lesson 14: Summarize Security Governance Concepts</h3> <ul> <li>Policies, Standards, and Procedures</li> <li>Change Management</li> <li>Automation and Orchestration</li> </ul> <h3>Lesson 15: Explain Risk Management Processes</h3> <ul> <li>Risk Management Processes and Concepts</li> <li>Vendor Management Concepts</li> <li>Audits and Assessments</li> </ul> <h3>Lesson 16: Summarize Data Protection and Compliance Concepts</h3> <ul> <li>Data Classification and Compliance</li> <li>Personnel Policies</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Security Plus Certification (Exam SY0-601) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Security Plus Certification (Exam SY0-601) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certificate in Information Security Management Principles (CISMP)

CompTIA A+

CompTIA Security+

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Summary:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This workshop is designed for Club Welfare Officers and it is highly recommended that attendees complete UK Coaching&#39;s Safeguarding and Protecting Children Workshop first.<br fr-original-style="" style="box-sizing: border-box;">Are you new to the Welfare Officer role or has it been three years since you last attended a Time to Listen workshop?</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The 3 hour workshop covers the following and learners will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Describe how a club welfare officer works with others to create a child centered environment.</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain how the club welfare officer role fits into the wider safeguarding environment.</li>
<li fr-original-style="" style="box-sizing: border-box;">Apply learning to case studies including sharing good safeguarding practice.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>




Course Summary:
This workshop is designed for Club Welfare Officers and it is highly recommended that attendees complete UK Coaching's Safeguarding and Protecting Children Workshop first.
Are you new to the Welfare Officer role or has it been three years since you last attended a Time to Listen workshop?



The 3 hour workshop covers the following and learners will be able to:
Describe how a club welfare officer works with others to create a child centered environment.
Explain how the club welfare officer role fits into the wider safeguarding environment.
Apply learning to case studies including sharing good safeguarding practice.



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Time to Listen - Welfare Officer Training

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