Name: Scrum Product Owner Workshop
Price: 1495 GBP
Availability: InStock

London

<h2>Disciplined Agile Scrum Master (DASM): In-House Training</h2>
 <p>Is your team treading water using waterfall? Do you feel trapped in an agile framework? Would you like to find solutions to the problems you've been wrestling with? Are you looking for ways to enhance your team's agility?</p>
 <p>Break free from your old ways by choosing a way of working that fits your team's context. Find strategies to improve your processes and strengthen your team with the Disciplined Agile® tool kit.</p>
 <p>Disciplined Agile Scrum Master is a nine-lesson, instructor-led course that shows you how to use Disciplined Agile (DA™) to improve your team's way of working. In just two days, you will become familiar with foundational agile and lean practices that DA supports, practice using the tool kit to solve problems, and learn how to build high-performance teams.</p>
 <p>Filled with activities, animations, supplemental reading, and more, this course will prepare you to take the Disciplined Agile Scrum Master (DASM) exam and, equally important, start using Disciplined Agile immediately.</p>
 #BBD0E0
 Â»<h3>What You Will Learn</h3>
 <p>After the completion of this course, you will be able to:</p>
 <ul>
 <li>Apply foundational agile and lean practices in your own team setting</li>
 <li>Describe what business agility is and how it is core to value proposition of Disciplined Agile®</li>
 <li>Describe the significance of the Disciplined Agile mindset</li>
 <li>Define the DA™ principles, promises, and guidelines and how they set Disciplined Agile apart from other frameworks</li>
 <li>Explain how people are organized into DA teams</li>
 <li>Define the primary DA roles and how they each are key to the success of a self-organizing agile team</li>
 <li>Explain how to help your team work well together using the Lean principle of 'respect people'</li>
 <li>Analyze your team's context to make better process-related decisions</li>
 <li>Select the best-fit DA life cycles for your teams</li>
 <li>Apply the five DA steps of choosing your team's way of working (WoW)</li>
 <li>Apply the relevant agile and lean techniques to successfully initiate your team</li>
 <li>Apply the relevant agile and lean techniques to support your team producing business value</li>
 <li>Apply the relevant agile and lean techniques to support your team releasing their work into production</li>
 <li>Apply the relevant agile and lean techniques to support your team on an ongoing basis</li>
 <li>Recognize when to be resilient</li>
 <li>List and define the principles of Lean</li>
 </ul><section>
                    <ul> <li>Significance of the Disciplined Agile® Mindset</li> <li>Business agility and how it is core to value proposition of Disciplined Agile</li> <li>Eight DA principles and how they are core to what sets Disciplined Agile apart from other agile frameworks</li> <li>Which situations each of the DA™ life cycles is best applied</li> <li>DA Practice of choosing a team's way of working (WoW)</li> <li>Foundations of Agile</li> <li>How people are organized into DA teams</li> <li>Primary DA roles and how they each are key to the success of a self-organizing agile team</li> <li>Help your team work well together (Lean principle 'Respect people')</li> <li>Inception phase and why it is important</li> <li>DA tool kit to tailor your way of working within a select phase according to context</li> <li>Agile techniques and ceremonies relevant to Inception</li> <li>Construction phase and why it is important</li> <li>Agile techniques and ceremonies that take place during Construction</li> <li>Eliminate Waste and Build Quality (Lean principles)</li> <li>Deliver Value Quickly (Lean principle)</li> <li>Transition phase and why it is important</li> <li>Ongoing phase and why it is important</li> <li>Learn Pragmatically (Lean principle)</li> <li>Elements of the process blade (onion) diagram</li> <li>Principles of Lean</li> <li>When to be resilient</li> <li>Benefits of explicit workflow</li> <li>Kaizen loops and PDSA techniques for continuous improvement</li> <li>Options for cross-team learning: "community of practice" and "center of excellence"</li> </ul>


                </section>

IIL Europe Ltd

Disciplined Agile Scrum Master (DASM): In-House Training

General Admission

London  

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Most of our students come to us specifically to improve their&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">speaking&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">and&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">listening</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;skills and we help them to do this by using the&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Callan</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Method&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">(see below for further details). BSGS is an&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">accredited&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Callan Method school. &nbsp;We provide experienced and friendly teachers. Moreover, our prices are very&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">competitive</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">!</span></p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">The Callan Method is a carefully designed form of direct method which focuses on listening and speaking. &nbsp;It teaches language as a reflex and encourages students to think in English, without translating. There is a lot of repeating in order to help students memorise vocabulary and grammar.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Callan classes are delivered by the teacher asking students specific questions from the relevant Callan book (Stage 1-12).</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">The student must answer according to the given answers in the book and is helped by the teacher. Typically, the method makes the student give full sentence answers, often starting with the negative sentence first, followed by the positive e.g.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Question: &ldquo;Is the pen in the book?&rdquo;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Answer: &ldquo;No, the pen isn&rsquo;t in the book, it&rsquo;s under the book.&rdquo;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Notice also that the method generally uses contractions wherever possible as is common in spoken English (it is &gt; it&rsquo;s).&nbsp;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Another important aspect of the method is correction &ndash; the teacher will correct all the mistakes made by the student immediately, whether with pronunciation or grammar.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">There is a lot of revision and repetition involved in the method and it is done systematically where words and grammatical items reappear in different contexts as the student progresses through the different stages of the course. It is not important for the student to understand all the questions and answers straight away as the material gets revised several times, so each time it gets easier and easier to understand. This is the natural way to learn a language.</p>

Bsgs College

Most of our students come to us specifically to improve their speaking and listening skills and we help them to do this by using the Callan Method (see below for further details). BSGS is an accredited Callan Method school.  We provide experienced and friendly teachers. Moreover, our prices are very competitive!

ESOL with the Callan Method™

4 weeks: 10 hours per week

4 weeks: 20 hours per week

12 weeks: 10 hours per week

12 weeks: 20 hours per week

24 weeks: 10 hours per week

Callan Method™ Books

Yorkshire

<p style="color: rgb(65, 65, 65); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Private 121 training course available in Leeds, Wakefield or Harrogate.</p><p style="color: rgb(65, 65, 65); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Aromatherapy massage is a popular mainstream therapy, and is offered at any reputable spa or beauty treatment clinic. Our comprehensive 2-day professional course guides you carefully through everything you need to know to carry out an aromatherapy treatment for your clients.</p><p style="color: rgb(65, 65, 65); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(65, 65, 65);">This qualification will develop your knowledge and understanding of health and safety in the salon, anatomy and physiology and aromatherapy services. You will learn about the properties of essential oils, blending essential oils to suit your clients needs, also carrier oils and their own properties.</p><p style="color: rgb(65, 65, 65); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(65, 65, 65);">You will also have a two day&#39;s practical training to develop your skills in all of the traditional Swedish Massage techniques for the front and back of the&nbsp;body, including feet, head and face massage too, so that you can deliver a very effective aromatherapy treatment.</p>

Aromatherapy massage is a popular mainstream therapy, and is offered at any reputable spa or beauty treatment clinic. 
Our comprehensive 2-day professional course guides you carefully through everything you need to know to carry out an aromatherapy treatment for your clients. You will learn about the properties of essential oils, blending essential oils to suit your clients needs, also carrier oils and their own properties.

This course includes home study for the theory and 30 case studies to be completed - total study hours 100hrs

Renew Therapies Wellbeing Centre & Training Acdemy

Massage Therapy

Health & Wellbeing

Health & Beauty

Deep Tissue Massage

Swedish Massage

Beauty Teaching

Massage

Aromatherapy

Beauty Therapy

Aromatherapy massage is a popular mainstream therapy, and is offered at any reputable spa or beauty treatment clinic. 

Our comprehensive 2-day professional course guides you carefully through everything you need to know to carry out an aromatherapy treatment for your clients. You will learn about the properties of essential oils, blending essential oils to suit your clients needs, also carrier oils and their own properties.



Accredited Diploma in Aromatherapy Massage (Private 121)

General admission

<h2 fr-original-style="" style="box-sizing: border-box;">Implementing Scrum for Teams</h2>
 <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Scrum is an iterative, incremental framework for developing products. It allows the team to deliver a potentially shippable set of functionalities for each iteration, providing the agility needed to respond to rapidly changing requirements. These characteristics have led to Scrum becoming the most popular method in the world of Agile projects.</p>
 <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This two-day course provides a practical approach to implementing the Scrum method on your projects. You will learn how to initiate a Scrum project, how to build a Product Backlog, containing user stories, and how to plan and estimate releases and iterations. You will learn how to conduct Scrum events, such as the Sprint Planning Meeting, and how to track progress during an iteration. You will apply what you learn in a series of hands-on, team-based activities and simulations that take you through the entire Scrum process.</p>
 <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The overall goal of the course is to enable you to successfully apply the Scrum method on appropriate projects in your environment.</p><h3 fr-original-style="" style="box-sizing: border-box;">What you will Learn</h3>
 <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">At the end of this program, you will be able to:</p>
 <ul fr-original-style="" style="box-sizing: border-box;">
 <li fr-original-style="" style="box-sizing: border-box;">Teach-back Agile and Scrum foundation concepts</li>
 <li fr-original-style="" style="box-sizing: border-box;">Initiate a Scrum Project</li>
 <li fr-original-style="" style="box-sizing: border-box;">Conduct Team Sprint Planning and Sprint Review meetings</li>
 <li fr-original-style="" style="box-sizing: border-box;">Develop Release Plans (including effective user stories and priorities)</li>
 <li fr-original-style="" style="box-sizing: border-box;">Build a Sprint plan (including effective estimates)</li>
 <li fr-original-style="" style="box-sizing: border-box;">Executive a Sprint (including essential Scrum ceremonies)</li>
 <li fr-original-style="" style="box-sizing: border-box;">Implement Scrum in your environment</li>
 </ul><section fr-original-style="" style="box-sizing: border-box;">
                    <h3 fr-original-style="" style="box-sizing: border-box;">Foundation Concepts</h3> <ul fr-original-style="" style="box-sizing: border-box;"> <li fr-original-style="" style="box-sizing: border-box;">Agile Mindset, Values, and Tenets</li> <li fr-original-style="" style="box-sizing: border-box;">Agile Benefits and Methods</li> <li fr-original-style="" style="box-sizing: border-box;">Scrum Overview</li> <li fr-original-style="" style="box-sizing: border-box;">Teams: Self-Managing, Self-Organizing, and Self-Improving</li> </ul> <h3 fr-original-style="" style="box-sizing: border-box;">Initiating a Scrum Project</h3> <ul fr-original-style="" style="box-sizing: border-box;"> <li fr-original-style="" style="box-sizing: border-box;">&#39;Sprint Zero&#39; Activities</li> <li fr-original-style="" style="box-sizing: border-box;">Defining the Vision</li> <li fr-original-style="" style="box-sizing: border-box;">The Product Backlog and User Stories</li> <li fr-original-style="" style="box-sizing: border-box;">Acceptance Criteria</li> <li fr-original-style="" style="box-sizing: border-box;">Story Map</li> </ul> <h3 fr-original-style="" style="box-sizing: border-box;">Planning Releases</h3> <ul fr-original-style="" style="box-sizing: border-box;"> <li fr-original-style="" style="box-sizing: border-box;">Planning releases</li> <li fr-original-style="" style="box-sizing: border-box;">Estimating user stories</li> <li fr-original-style="" style="box-sizing: border-box;">Prioritizing user stories</li> <li fr-original-style="" style="box-sizing: border-box;">Selecting a Sprint length</li> <li fr-original-style="" style="box-sizing: border-box;">Estimating velocity</li> <li fr-original-style="" style="box-sizing: border-box;">Creating a release plan</li> </ul> <h3 fr-original-style="" style="box-sizing: border-box;">Planning a Sprint</h3> <ul fr-original-style="" style="box-sizing: border-box;"> <li fr-original-style="" style="box-sizing: border-box;">The Sprint Planning Meeting</li> <li fr-original-style="" style="box-sizing: border-box;">Building the Sprint Backlog</li> <li fr-original-style="" style="box-sizing: border-box;">Creating a Sprint Plan</li> </ul> <h3 fr-original-style="" style="box-sizing: border-box;">Running a Sprint</h3> <ul fr-original-style="" style="box-sizing: border-box;"> <li fr-original-style="" style="box-sizing: border-box;">Conduct a Sprint</li> <li fr-original-style="" style="box-sizing: border-box;">Burn-down and Burn-up Charts</li> <li fr-original-style="" style="box-sizing: border-box;">Negotiating Changes During a Sprint</li> <li fr-original-style="" style="box-sizing: border-box;">The Sprint Review Meeting</li> <li fr-original-style="" style="box-sizing: border-box;">Sprint Retrospective</li> <li fr-original-style="" style="box-sizing: border-box;">Releasing into Production</li> <li fr-original-style="" style="box-sizing: border-box;">Closing the Scrum Project</li> </ul> <h3 fr-original-style="" style="box-sizing: border-box;">Implementing Scrum</h3> <ul fr-original-style="" style="box-sizing: border-box;"> <li fr-original-style="" style="box-sizing: border-box;">Scrum Simulation Exercise</li> <li fr-original-style="" style="box-sizing: border-box;">Conditions of Success for Implementing Scrum</li> </ul>


                </section>

Implementing Scrum for Teams

Birmingham

Telford

<p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">This workshop is designed to examine how we care for our customers. We do this by identifying many aspects of many customers and using data from those attending our workshops.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">We also look at types of customers, how they usually behave, and how we can negatively impact them through careless interactions or positively through careful communication, consideration, and using an "ACE"&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A</strong>pproach with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">C</strong>are and <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">E</strong>mpathy.&nbsp;</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">We aim to see people leave our workshop with far better insights into customer-facing best practices and ideas to improve their training for customer-facing employees.</p><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">For more information about duration, please contact the Institute.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Enquire for more information</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this workshop is face-to-face, but we can facilitate this workshop online.</div><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></p><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - Anyone involved in a customer-facing role or training their customer-facing staff.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - The ultimate goal in customer-facing skills is to win lifelong customers by continuously managing customer relationships, to gain those lifelong customers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Any business that can see a consistent issue with retaining customers is in for a tough time. But we ask you to go a step further by not just keeping customers happy but attracting new customers and focussing on retaining our high-impact customers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our thinking extends to &#39;Occupying our customer&#39;s consciousness.&#39; A persistent fishing expedition to continually engage our customers, even when it is not to buy something. This engagement gives us an almost permanent inroad to their internal marketing, follow-on sales, recommendations, and loyalty.</p></section></div><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop Content</h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Define a customer and what we are to them.</li><li fr-original-style="" style="box-sizing: border-box;">Share specific experiences you or someone you know may have had, good and bad.</li><li fr-original-style="" style="box-sizing: border-box;">Share some good and bad ways you and others have dealt with customers.</li><li fr-original-style="" style="box-sizing: border-box;">Discuss our Ten Types of Customers and ask you to decide which you get more than others.</li><li fr-original-style="" style="box-sizing: border-box;">Break into groups to analyse our data and ask you to discuss it.</li><li fr-original-style="" style="box-sizing: border-box;">Discuss our Customer-facing model and why lifelong relationships are critical to managing customers.</li><li fr-original-style="" style="box-sizing: border-box;">Look at our thoughts on managing our top ten customer types.</li><li fr-original-style="" style="box-sizing: border-box;">Through small group discussions, create a top 5 action list to take away and review in 3 months.</li></ul></section></div><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</p></section></div></div>

This workshop is designed to examine how we care for our customers. We do this by identifying many aspects of many customers and using data from those attending our workshops.
We also look at types of customers, how they usually behave, and how we can negatively impact them through careless interactions or positively through careful communication, consideration, and using an "ACE"—Approach with Care and Empathy. 
We aim to see people leave our workshop with far better insights into customer-facing best practices and ideas to improve their training for customer-facing employees.



LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - Anyone involved in a customer-facing role or training their customer-facing staff.
Why? - The ultimate goal in customer-facing skills is to win lifelong customers by continuously managing customer relationships, to gain those lifelong customers.
Any business that can see a consistent issue with retaining customers is in for a tough time. But we ask you to go a step further by not just keeping customers happy but attracting new customers and focussing on retaining our high-impact customers.
Our thinking extends to 'Occupying our customer's consciousness.' A persistent fishing expedition to continually engage our customers, even when it is not to buy something. This engagement gives us an almost permanent inroad to their internal marketing, follow-on sales, recommendations, and loyalty.
Workshop Content
Define a customer and what we are to them.
Share specific experiences you or someone you know may have had, good and bad.
Share some good and bad ways you and others have dealt with customers.
Discuss our Ten Types of Customers and ask you to decide which you get more than others.
Break into groups to analyse our data and ask you to discuss it.
Discuss our Customer-facing model and why lifelong relationships are critical to managing customers.
Look at our thoughts on managing our top ten customer types.
Through small group discussions, create a top 5 action list to take away and review in 3 months.
Workshop delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Customer Experience

Customer Care

Customer Service

Customer Relations

Customer care, customer service, Moccasin Approach, 

Customer Facing Skills

Introductory daily rate.

Registered charities and non profits only.

Non profits only.

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p><strong>Overview</strong></p>

<p>The purpose of this course is to enable participants to understand and apply the principles of emergency response planning and crisis management. It considers the need for emergency and crisis response planning and an integrated approach to emergency management.</p>

<p><strong>Training typically covers:</strong></p>

<ul>
	<li>Crisis management structure and staffing an emergency response team</li>
	<li>Incident reporting and notification</li>
	<li>Operational processes</li>
	<li>Guidance of facility response policies and procedures</li>
	<li>Annual testing and evaluation of the crisis management plan</li>
</ul>

<p><strong>Upcoming Events</strong></p>

<p><strong>Online (USD 1950)</strong></p>

<table>
	<tbody>
		<tr>
			<td><strong>Online</strong></td>
			<td><small>Streaming Live (Flexible Dates)</small></td>
		</tr>
	</tbody>
</table>

<p><strong>At Venue (USD 4500)</strong></p>

<table>
	<tbody>
		<tr>
			<td><strong>Dubai</strong></td>
			<td><small>13 March - 17 March</small></td>
		</tr>
		<tr>
			<td><strong>Istanbul</strong></td>
			<td>20 March - 24 March</td>
		</tr>
		<tr>
			<td><strong>London</strong></td>
			<td>20 March - 24 March</td>
		</tr>
	</tbody>
</table>

<p>For more dates and Venue, Please email <strong>sales@gbacorporate.co.uk</strong></p>
<p>
							
							</p><div>
						
					</div>

GBA Corporate

Emergency Response and Crisis Management

Online

On Site

<h2>Effecting Business Process Improvement</h2>
 <p>Business analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use. The business analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that business analysts play in organizational change management.</p><h3>What you will Learn</h3>
 <p>You will learn how to:</p>
 <ul>
 <li>Define and document a business process</li>
 <li>Work with various business modeling techniques</li>
 <li>Perform an enterprise analysis in preparation for determining requirements</li>
 <li>Analyze business processes to discern problems</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Overview of business analysis and process improvement</li> <li>Defining the business process</li> <li>Introducing the proactive business analyst</li> <li>Focusing on business process improvement for business analysts</li> </ul> <h3>Launching a Successful Business Process Improvement Project</h3> <ul> <li>Overview of the launch phase</li> <li>Understanding and creating organizational strategy</li> <li>Selecting the target process</li> <li>Aligning the business process improvement project's goals and objectives with organizational strategy</li> </ul> <h3>Defining the Current Process</h3> <ul> <li>Overview of current process phase</li> <li>Documenting the business process</li> <li>Business modeling options: work-flow models</li> <li>Business modeling options: Unified Modeling Language (UML) model adaptations for business processes</li> </ul> <h3>Analyzing the Current Process</h3> <ul> <li>Process analysis overview</li> <li>Evaluation: establishing the control group</li> <li>Opportunity techniques: multi-discipline problem-solving</li> <li>Opportunity techniques: matrices</li> </ul> <h3>Building and Sustaining a Recommended Process</h3> <ul> <li>Overview of the recommended process and beyond</li> <li>Impact analysis</li> <li>Recommended process</li> <li>Transition to the business case</li> <li>Return to proactive state</li> </ul>


                </section>

Effecting Business Process Improvement

<h2>Agile and Scrum Fundamentals</h2>
<p>The overall goal of the course is to provide learners with the fundamentals of what Agile and Scrum are, and how to effectively apply Agile methods in your projects.</p><h3>What you will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Describe Agile and Scrum foundation concepts</li>
<li>Compare and contrast Agile roles to traditional roles</li>
<li>Initiate an Agile project</li>
<li>Develop Release Plans</li>
<li>Build an Iteration Plan</li>
<li>Execute an Iteration</li>
<li>Implement Agile in your environment</li>
</ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions</li><li>Workshop orientation</li><li>Expectations</li></ul><h3>Foundation Concepts</h3><ul><li>Project Lifecycles</li><li>What is Agile?</li><li>Why Agile?</li><li>A range of Agile methods</li><li>Focus on Scrum</li></ul><h3>The People Side of Agile</h3><ul><li>A range of Agile roles</li><li>Focus on Scrum roles</li><li>Unique characteristics of Agile Teams</li><li>Building effective Agile Teams</li></ul><h3>Initiating an Agile Project</h3><ul><li>Conducting Sprint Zero</li><li>Setting the vision</li><li>Building the Product Backlog and User Stories</li><li>Defining Acceptance Criteria</li></ul><h3>Planning Releases</h3><ul><li>Planning releases</li><li>Estimating user stories</li><li>Prioritizing user stories</li><li>Selecting a Sprint length</li><li>Estimating velocity</li><li>Creating a release plan</li></ul><h3>Planning an Iteration</h3><ul><li>Conducting the Sprint Planning Meeting</li><li>Building the Sprint Backlog</li><li>Creating a Sprint Plan</li></ul><h3>Running an Iteration</h3><ul><li>Executing Sprint activities</li><li>Using Burn-down and Burn-up Charts</li><li>Negotiating changes during a Sprint</li><li>Conducting the Sprint Review Meeting</li></ul><h3>Implementing Agile</h3><ul><li>Conditions of success for implementing Agile and Scrum</li><li>Implementing Agile</li><li>Final words</li></ul>


                </section>

Agile and Scrum Fundamentals

<h2>Effecting Business Process Improvement: In-House Training</h2>
 <p>Business analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use. The business analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that business analysts play in organizational change management.</p><h3>What you will Learn</h3>
 <p>You will learn how to:</p>
 <ul>
 <li>Define and document a business process</li>
 <li>Work with various business modeling techniques</li>
 <li>Perform an enterprise analysis in preparation for determining requirements</li>
 <li>Analyze business processes to discern problems</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Overview of business analysis and process improvement</li> <li>Defining the business process</li> <li>Introducing the proactive business analyst</li> <li>Focusing on business process improvement for business analysts</li> </ul> <h3>Launching a Successful Business Process Improvement Project</h3> <ul> <li>Overview of the launch phase</li> <li>Understanding and creating organizational strategy</li> <li>Selecting the target process</li> <li>Aligning the business process improvement project's goals and objectives with organizational strategy</li> </ul> <h3>Defining the Current Process</h3> <ul> <li>Overview of current process phase</li> <li>Documenting the business process</li> <li>Business modeling options: work-flow models</li> <li>Business modeling options: Unified Modeling Language (UML) model adaptations for business processes</li> </ul> <h3>Analyzing the Current Process</h3> <ul> <li>Process analysis overview</li> <li>Evaluation: establishing the control group</li> <li>Opportunity techniques: multi-discipline problem-solving</li> <li>Opportunity techniques: matrices</li> </ul> <h3>Building and Sustaining a Recommended Process</h3> <ul> <li>Overview of the recommended process and beyond</li> <li>Impact analysis</li> <li>Recommended process</li> <li>Transition to the business case</li> <li>Return to proactive state</li> </ul>


                </section>

Effecting Business Process Improvement: In-House Training

<h2>Scrum Product Owner Workshop</h2>
 <p>The Product Owner is responsible for maximizing the value of the product and the work of the Development Team. The Product Owner must be knowledgeable, available, and empowered to make decisions quickly in order for an Agile project to be successful.</p>
 <p>The Product Owner's key accountability is the Product Backlog. Managing, maintaining, and evolving the Product Backlog involves:</p>
 <ul>
 <li>Establishing a clear Vision that engages the Development Team and stakeholders</li>
 <li>Clearly expressing Product Backlog items</li>
 <li>Ordering the items in the Product Backlog to best achieve the Vision and goals</li>
 <li>Ensuring that the Product Backlog is visible, transparent, and clear to all</li>
 <li>Working with the Development Team throughout the project to create a product that fits the customer's needs</li>
 </ul>
 <p>The overall course goal is to support you in becoming an effective Product Owner.</p><h3>What you will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Differentiate between poor, good, and great Product Owner attributes, and their impact on the team, product, stakeholders, and the organization</li>
 <li>Engage your stakeholders by knowing your customers and market</li>
 <li>Develop an effective and value-driven Product Backlog</li>
 <li>Evaluate the Product Owner's role in Scrum's 5 events and team engagement</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Agile foundation</li> <li>Product owner role</li> </ul> <h3>Product Ownership</h3> <ul> <li>Product ownership</li> <li>Project vision</li> <li>Understanding your customers and market</li> <li>Personas</li> <li>Stakeholder management and engagement</li> </ul> <h3>The Product Backlog</h3> <ul> <li>Epics and user stories</li> <li>Preparing user stories for a sprint</li> <li>The product backlog</li> <li>Visualizing the product backlog</li> <li>Product backlog prioritization</li> <li>Technical debt</li> </ul> <h3>Sprint Planning and Delivery</h3> <ul> <li>Sprint planning</li> <li>The sprint</li> </ul> <h3>Sprint Reviews, Retrospectives, and Closing</h3> <ul> <li>Sprint reviews</li> <li>Key agile patterns</li> <li>Retrospectives</li> <li>Closing the project</li> </ul>


                </section>

Scrum Product Owner Workshop

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

Nexus Human

IT Service Management

ITIL

IT Certifications

IT (Information Technology)

International Trauma Life Support (ITLS)

Institute of Leadership & Management (ILM)

ITILÂ© 4 Foundation

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">These short-courses are designed to provide a snapshot into the key areas of the language for a variety of levels. &nbsp;Designed to be self-contained; you will not be required to purchase textbooks or extra materials; everything you need will be provided, including access to my online learning materials. &nbsp;You will also receive the PowerPoint slides, the agenda for the following week &amp; any homework set after each class. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I have designed all the slides myself for thee 10-week courses, as I wanted to use my 10+ years of experience to develop something different from the traditional &ldquo;here&rsquo;s a textbook&rdquo; approach that lots of evening classes use. &nbsp;This class is designed to get you speaking in a way that will propel you forward with your language skills in practical settings.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each learner is entitled to a <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">free 15-minute introduction session</strong> on Zoom so that we can get to know each other and assess your current level. &nbsp;I will also talk you through the controls on Zoom if you are not familiar with how to use it. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course is comprised of 10 x 1 hour sessions. &nbsp;The groups will contain approximately 3-4 students (with an absolute maximum of 6 students) and are designed to encourage learners to strengthen their speaking skills in a relaxed, friendly atmosphere &amp; learn language skills in a social environment. &nbsp;If you miss a session, it may be possible to join another class running the same session at another time that week, or you can request receiving the learning materials via email. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The courses are designed to have practical application for travel &amp; learning for personal interest. &nbsp;I firmly believe having a grammar component is key for long-term success with learning a language, but I promise to break it down so that it isn&rsquo;t overwhelming!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When a 10-week course finishes, it will be followed by three weeks of optional revision classes. &nbsp;After this, you can simply choose to join the next level course, until you reach a level where you can join our conversation classes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You may also like to consider a blended learning approach; group classes are friendlier for your budget than private one-to-one tuition, but top up any time with one of my <a href="http://www.pronouncelanguages.co.uk/online-lessons" target="" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">private lessons</a> to consolidate your learning, ask further questions, revisiting themes or investigate a topic of particular interest to you that may not be covered in the short course.  </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This second course from Pronounce Languages is designed for those who have already taken our Absolute Beginners course, or those who already have some existing knowledge of Spanish. &nbsp;It is strongly recommended that you discuss your level with your tutor before taking this course if you have not completed a class with us before.</p>

Pronounce Languages

Spanish

Language Teaching

Teaching Online

Online Education

An exciting 10-week course to build your Spanish skills from scratch.  Practical applications for travel & conversation.  Enlarge your vocabulary, improve your grammar in a pain-free, step-by-step way, working with a tutor with 10+ years' experience & a small group of learners.

10-week Spanish course for Beginners (level 2)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you work from home or are just wanting to move more, then look no further</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A pre-course registration form should be filled out prior to attending a class.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Form can be found here: <a href="https://forms.gle/CrDwjPxLk8xgo7eP9" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; text-decoration: inherit; cursor: pointer;">https://forms.gle/CrDwjPxLk8xgo7eP9</a></p>

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.
Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.
If you work from home or are just wanting to move more, then look no further
A pre-course registration form should be filled out prior to attending a class.
Form can be found here: https://forms.gle/CrDwjPxLk8xgo7eP9

For A Better You - Pilates & Pelvic Floor Health 

Pilates

Health & Fitness

Pelvic Floor

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.

If you work from home or are just wanted to improve yourself then look no further

One to one sessions can be catered to your fitness needs and/or goals

Pilates - One to One - ONLINE

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this webinar, Bev Clough and Laura Pritchard-Jones will introduce their new edited collection, Mental Capacity Law, Sexual Relations, and Intimacy (Bristol University Press). Questions as to the mental capacity of an individual to consent to sex are an increasingly important aspect of legal scholarship and professional practice for those working in care. The Supreme Court judgment in Re JB added new layers of complexity, requiring that a person must be able to understand that the other person needs to consent and can withdraw that consent. While this has been welcomed for asserting the importance of the interpersonal dynamics of sex, it has significant implications for practice and for the day-to-day lives of people with cognitive impairments. We will give an overview of what prompted the collection, and reflect on the themes that emerge through the chapters. We will also reflect on how law has developed since the decision in Re JB and some of the remaining problems this poses. &nbsp;</p>

In this webinar, Bev Clough and Laura Pritchard-Jones will introduce their new edited collection, Mental Capacity Law, Sexual Relations, and Intimacy (Bristol University Press). Questions as to the mental capacity of an individual to consent to sex are an increasingly important aspect of legal scholarship and professional practice for those working in care. The Supreme Court judgment in Re JB added new layers of complexity, requiring that a person must be able to understand that the other person needs to consent and can withdraw that consent. While this has been welcomed for asserting the importance of the interpersonal dynamics of sex, it has significant implications for practice and for the day-to-day lives of people with cognitive impairments. We will give an overview of what prompted the collection, and reflect on the themes that emerge through the chapters. We will also reflect on how law has developed since the decision in Re JB and some of the remaining problems this poses. 

Supported Loving

Mental Capacity

Legal Practice

Mental Health Law

Consent

Mental Capacity Law, Sexual Relations, and Intimacy 

Actors Studio

Screen Acting Weekly with Showreel

<p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(30, 36, 11); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(30, 36, 11);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Stronger body &amp; freedom for the mind from the new Fusion technic class!</strong></span></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Ready for the new term??&nbsp;</span></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">We are!!&nbsp;</span></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;Every week we&nbsp;build your technic from floor to the barre and on the center floor. Suits fro all levels. As you can challenge from your own level. Helping us to strengthen our leg alignments, core and upper back support. Enjoy of freeing the mind, finding more confidence for yourself and getting stronger body.&nbsp;</span></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What you will get from Technic classes:&nbsp;</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Strengthen your core and posture.&nbsp;</span></li><li style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Work on leg alignments.&nbsp;</span></li><li style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Improve your balance.&nbsp;</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></li></ul><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is new?&nbsp;</strong></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);">-When you book the live class you get also the recording, so if you miss the class you get to catch up with the recording!!</p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Class levels:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">📣Wednesday 5.45 pm <span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">Technic</span>&nbsp;class</p>

Unlock Your Dance Potential with Weekly Dance Technic Class—Online Live and on- demand!
Feeling stuck in your dance journey? Struggling with technique, posture, or confidence? Our Weekly Dance Technic Classes are here to help you break through.
Why Join?
➡️Build Strength & Confidence: Improve core strength, leg alignment, and balance to elevate your dance skills.
➡️Flexible Learning: Choose between online live or on-demand class. Also during the online live class you can choose to keep your camera on or off. 
➡️All Levels Welcome: Pirita will help you move forward from your level, are you then new in dance technic training or have do you have some base. 
Class : 
📣Wednesday 5.45 pm Technic class

Special Offer: Save with our Membership or 5-Class Card—get more, pay less.

Don’t wait—sign up today and transform your dance experience! Book Now!
Click the date and book in, it will take you straight to the payment page where you chan choose the best way for you to keep on dancing. 

If you are wondering what is best for you, contact Pirita and let's see what could be best option for you or come and try, let's chat after that.

Pirita Tuisku

Strength Training

Dance

Flexibility

Build Strength & Confidence: Improve core strength, leg alignment, balance to elevate your dance skills! Join now to Pirita Tuisku´s Dance technic class and keep on dancing!

Dance Technic class Open level  ( Online )

For new students who haven't been in Pirita´s classes

Trial class

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Booked or looking to book your GIC? Want to know what to expect? Join us for an online session where we go through what is expected of you on the course and your chance to ask questions.</p>

Booked or looking to book your GIC? Want to know what to expect? Join us for an online session where we go through what is expected of you on the course and your chance to ask questions.

Hunter Clinical Training

GIC Preparation Session

<div data-node="61658ba442cd6" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442cd7" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd9" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d7" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6165945ab79d8" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79da" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c2" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c3" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c5" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Digital Electronics Course</span></h3></div><div data-node="618322664d7fd" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Aim</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Electronics Course</strong>&nbsp;is designed to give practical knowledge of the type of electronic circuitry used in a modern Computer System or in any type of Computer Controlled equipment such as Photocopiers, Cash Registers, Tablets, mobile phones and many other types of IT equipment.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Digital Electronics involves the use of Silicon chips (Integrated Circuits). The internal structure of a computer is to a large extent comprised of Digital Electronic Circuits.</p></div></div><div data-node="618322b7d4864" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Duration and Schedule</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Electronics Course</strong> runs over 10 evenings (every Monday and Wednesday) from 7.00pm to 10.00pm with the next course commencing on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);">Monday 2nd September 2024 at 7.00 pm</span>.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 0, 0);"><b style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">A payment of &pound;65 secures your place on your chosen course.</b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The balance of the course fees of &pound;600 can be paid shortly before course commencement.</span></span><br fr-original-style="" style="box-sizing: border-box;"></strong></p></div></div></div></div></div><div data-node="61657d76a40c7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6183230b58256" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Virtual Classroom &ndash; how it works?</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course will be delivered through 9 online virtual classroom sessions. The 10th and last session will involve the additional practical work for the course as well as the written examination (multiple choice for City &amp; Guilds and written for Hi-Tech Training) which will take place at our training centre at 43 North Great Georges Street, Dublin 1 (completed online for non ROI learners).</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During the virtual classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations on equipment being involved actively in the learning.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">We will send out a practical kit so that trainees can complete assignments and practical work at home. The kit is the property of Hi-Tech Training and will be returned to Hi-Tech Training on the last day of the course.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">(The kits may also be purchased by the learner&hellip;.see the&nbsp;<a href="http://hitechtraining.ie/product-category/electronics-courses/digital-electronics-course/" target="_blank" rel="noopener" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">Kits Page Link</a>&nbsp;for more details).<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The kit consists of power supply unit breadboard, multimeter, cables, The kit consists of breadboard, multimeter, oscilloscope, battery and connectors, components including resistors, LEDs and ICs (AND, NAND, OR, NOR, X-OR, X-NOR, Inverter, Buffer, Latches, Flip-Flops, Timers, etc). Trainees will build various projects as part of the course. The kit forms an integral part of the course, so full course fees need to be paid at least 7 days prior to course commencement to allow time to ship the kit in time for the course.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">* If attending the course from outside of Ireland the course practical training kit must be purchased via our online shop in time for delivery before course commencement. The equipment will then remain the property of the trainee.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In preparation for each course, we have a quick informal free 1 hr online meeting approx. 7 days prior to course commencement, to make sure that trainees get connected through Zoom properly, let them know what the virtual classroom will be like and go through any questions they may have. To join the virtual sessions, you will need a PC/Laptop or Tablet with an internet connection. Joining instructions (login IDs, etc.) will be sent before the Informal Induction session.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div><div data-node="61657d76a40d2" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learning Objectives</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This course equips participants with practical &ldquo;Hands-on&rdquo; skills relevant to the workplace and the theory required for certification. Participants can expect to have the skills to:&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Build and fault-finding a range of Digital Electronic circuits used in computers and computer-controlled equipment</li><li fr-original-style="" style="box-sizing: border-box;">Use test equipment including Multimeters, Oscilloscopes, logic probes and pulsers to implement systematic fault-finding techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Study and use of popular Digital Electronic gates and more advanced circuits</li></ul></div></div><div data-node="61657d76a40d7" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Content</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to Electronics: &ndash; Electric Current, OHMS Law, Insulation, Conduction and related Formulae. Resistor colour codes.</li><li fr-original-style="" style="box-sizing: border-box;">Practical study of Digital I.C.s including AND, NAND, OR, NOR, X-OR, X-NOR, Inverter, Buffer, SR Latches and D-Latches and Flip-Flops.</li><li fr-original-style="" style="box-sizing: border-box;">Oscillators, Multivibrators and 555 Timers. Switches and Switch De-bounce circuits and their applications.</li><li fr-original-style="" style="box-sizing: border-box;">Numbering systems, TTL and CMOS technologies</li><li fr-original-style="" style="box-sizing: border-box;">Counters, Counter Decoding Circuitry, Shift Registers</li><li fr-original-style="" style="box-sizing: border-box;">A-D and D-A converters</li><li fr-original-style="" style="box-sizing: border-box;">Digital Displays: &ndash; LED and LCD, numeric and alphanumeric, operating currents, voltages and power requirements. Display decoders and drivers.</li><li fr-original-style="" style="box-sizing: border-box;">Test Equipment: &ndash; Practical use of Analogue and Digital Multimeters, Oscilloscopes, Logic probes, Logic Pulsers, etc.</li><li fr-original-style="" style="box-sizing: border-box;">Fault-finding techniques: &ndash; Diagnosing and rectifying faults on circuits built during course.</li><li fr-original-style="" style="box-sizing: border-box;">Health &amp; Safety, Care of Tools and instruments for assembly and repair</li></ul></div></div></div></div></div><div data-node="61657d76a40d3" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40d4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40d5" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40d6" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Certification</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds of London Institute Digital Electronics 2 (Examination No. 7267-425). This examination consists of 1 written paper and 4 practical assignments. The qualification can be used as part of the requirement for <a title="City & Guilds Diploma in IT Systems Support" href="http://hitechtraining.ie/city-guilds-certification/" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">City &amp; Guilds Diploma in IT Systems Support (7267-24).</a></li><li fr-original-style="" style="box-sizing: border-box;">On completion of the Course, having been successful in an examination, the participant will receive a Hi-Tech Training Certificate.</li></ul></div></div><div data-node="61657d76a40d8" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><img width="794" height="602" src="http://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png" alt="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" itemprop="image" srcset="https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png 794w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-300x227.png 300w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-768x582.png 768w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-600x455.png 600w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-64x49.png 64w" sizes="(max-width: 794px) 100vw, 794px" title="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div></div></div></div></div></div></div></div></div></div></div></div><div data-node="61658ba442ce7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442ce8" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div>

Hi-Tech Training

City & Guilds

Electronics

Digital Design

Electrical Engineering

Analog Electronics

Computer Engineering

Digital Skills

This Digital Electronics Course is designed to give practical knowledge of the type of electronic circuitry used in a modern Computer System or in any type of Computer Controlled equipment such as Photocopiers, Cash Registers, Tablets, mobile phones and many other types of IT equipment. 

Digital Electronics involves the use of Silicon chips (Integrated Circuits). The internal structure of a computer is to a large extent comprised of Digital Electronic Circuits.

Digital Electronics Course Online

Deposit Only

Full Price (including Deposit)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you work from home or are just wanting to move more, then look no further</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A pre-course registration form should be filled out prior to attending a class.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Form can be found here: <a href="https://forms.gle/CrDwjPxLk8xgo7eP9" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://forms.gle/CrDwjPxLk8xgo7eP9</a></p>

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.

If you work from home or are just wanted to improve yourself then look no further

Pilates - Mixed Ability - ONLINE

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<p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);">This course has been designed and approved by the ILM (Institute of Leadership and Management). The recognition from the ILM means delegates receive an ILM Recognised Certificate from the ILM upon successful completion of the course.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">All of our ILM Programmes are provided in partnership with&nbsp;<a href="https://www.thebcfgroup.co.uk/interpersonal/train-the-trainer.php" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);">The BCF Group</a>, which is the ILM Approved Centre we deliver under.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(17, 86, 166);">Venue Details</h3><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Nottingham</h5><p style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">The BCF Group Ltd, 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG</p><img src="https://www.dicksontraining.com/images/wheelchair-icon.jpg" alt="" width="20" height="20" border="0" style="color: rgb(125, 125, 125); cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);" fr-original-class="fr-draggable"><span style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);">&nbsp;Suitable for Wheelchairs</span><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><img src="https://www.dicksontraining.com/images/venue-pics/nottingham.png" alt="" width="150" height="96" border="0" style="color: rgb(125, 125, 125); cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);" fr-original-class="fr-draggable"><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">All Nottingham courses are held at the head office of The BCF Group. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful on-site free car parking is also available.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">In-House Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><img src="https://www.dicksontraining.com/images/group1a.png" alt="In-House Training Courses" title="In-House Training Courses" width="327" height="219" border="0" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Train The Trainer course has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course syllabus is flexible and can be tailored to the specific requirements of your organisation and industry.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you would like to discuss how we can tailor this Train The Trainer course for you and/or run it at your premises, please contact us.</p></section></article><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><a name="Coursedates" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);"></a><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Classroom Course - Nottingham (NG12 4DG)</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;895 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strike fr-original-style="" style="box-sizing: border-box;">16-17 April 2024</strike>&nbsp;- COURSE FULL</li><li fr-original-style="" style="box-sizing: border-box;">29-30 April 2024</li><li fr-original-style="" style="box-sizing: border-box;">18-19 June 2024</li><li fr-original-style="" style="box-sizing: border-box;">15-16 August 2024</li><li fr-original-style="" style="box-sizing: border-box;">14-15 October 2024</li><li fr-original-style="" style="box-sizing: border-box;">03-04 December 2024</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Classroom Course - Reading (RG41 5QS)</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;895 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">05-06 March 2024</li><li fr-original-style="" style="box-sizing: border-box;">25-26 June 2024</li><li fr-original-style="" style="box-sizing: border-box;">26-27 September 2024</li><li fr-original-style="" style="box-sizing: border-box;">05-06 December 2024</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Zoom&trade; Course</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;795 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">March 2024</strong>&nbsp;- 25th March (morning), 25th March (afternoon), 26th March (morning), 26th March (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">May 2024</strong>&nbsp;- 21st May (morning), 21st May (afternoon), 22nd May (morning), 22nd May (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">July 2024</strong>&nbsp;- 18th July (morning), 18th July (afternoon), 19th July (morning), 19th July (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">September 2024</strong>&nbsp;- 18th September (morning), 18th September (afternoon), 19th September (morning), 19th September (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">November 2024</strong>&nbsp;- 13th November (morning), 13th November (afternoon), 14th November (morning), 14th November (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">January 2025</strong>&nbsp;- 21st January (morning), 21st January (afternoon), 22nd January (morning), 22nd January (afternoon)</li></ul></section></article><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><br fr-original-style="" style="box-sizing: border-box;"></article></section></section>

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