Harpenden

<h2>Compelling Communication</h2><p>Effective communicators just do it! It is a skill. And skills can be taught, which is why this two-day workshop is so very interactive, enabling participants to practise their skills in a positive, supportive environment.</p><p>The programme gives an overview of what great communication looks like - and the impact of getting it wrong. It focuses on the range of communication styles available to us and how we can build rapport with others so that we can be more in charge of the communication dynamic.</p><h3>Learning Objectives</h3><p>This workshop will help you:</p><ul><li>Appreciate what great communicators do</li><li>Understand how messages are communicated</li><li>See the world through a different set of eyes</li><li>Enhance your impact</li><li>See how others may perceive you</li><li>Discover how assertive you are</li><li>Practise active listening</li><li>Use Transactional Analysis in communication</li><li>Apply the DESC technique (describe-express-specify-consequences)</li><li>Give and receive feedback</li><li>Summarise and paraphrase to ensure understanding</li><li>Solve problems - at different levels of involvement</li><li>Deal with difficult people or situations</li></ul><section>
                    <h3>Day one</h3><h4>Welcome and introduction</h4><ul><li>Participants are welcomed to the programme and invited to share their personal objectives and communication challenges</li><li>Participants are given an action plan template to complete throughout the workshop</li></ul><h4>Great communication</h4><ul><li>What great communicators do</li><li>What do you do?</li><li>Assessing your current communication effectiveness</li><li>What is your 'interference'?</li></ul><h4>Perceptions</h4><ul><li>Another view...</li><li>Cultural communication</li><li>Speed feedback</li></ul><h4>Your approach</h4><ul><li>Assertiveness in communication</li><li>The reasons why you say the things you say</li><li>The iceberg model</li><li>Your impact on others</li></ul><h3>Day two</h3><h4>Effective communication techniques</h4><ul><li>Giving and receiving feedback</li><li>How to adapt/pace and lead to build rapport</li><li>The Mehrabian theory of communication</li><li>DESC technique (describe-express-specify-consequences)</li></ul><h4>How to manage conflict</h4><ul><li>What is conflict?</li><li>What is your default conflict approach?</li><li>Tools and tips for managing conflict</li><li>Practice sessions</li></ul><h4>Transactional analysis</h4><ul><li>The theory bit</li><li>Types of ego states</li><li>Communicating with similar / different ego states</li><li>Reframing situations</li></ul><h3>Problem-solving</h3><ul><li>Seeing the bigger picture</li><li>Involvementvempowerment</li><li>Your strategy for success</li><li>Actions and learning</li></ul>


                </section>

Maximum Performance

Compelling Communication

Redhill

<h3><b>Microsoft Lync training course description</b></h3>
        <p>This course teaches IT staff how to plan, design, deploy, configure, and administer a Microsoft Lync Server solution. The course emphasizes Lync Server Enterprise Unified Communications features focussing particularly on coexisting with and migrating from legacy communication services. The labs in this course create a solution that includes IM and Presence, Conferencing, and Persistent Chat. This course helps prepare for Exam 70-336.  
</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
					 <li>Describe the Lync Server architecture.</li>
<li>Install and deploy Lync Server.</li>
<li>Use Lync Server management interfaces.</li>
<li>Deploy and manage clients.</li>
<li>Manage and administer dial-in conferencing.</li>
<li>Design audio and video for web conferencing.</li>
<li>Plan for instant message and presence Federation.</li>
<li>Deploy and configure persistent chat in Lync.</li>
<li>Configure archiving and monitoring services.</li>
<li>Troubleshoot Lync Server.</li>
<li>Describe the required daily, weekly, and monthly maintenance tasks.</li>
<li>Use SIP commands and analyze SIP logs.</li>
<li>Configure high availability features in Lync.</li>
<li>Design load balancing in Lync Server.</li>
<li>Backup and restore Lync Server data.</li>

                  </ul>
        <h5>
        <b>Microsoft Lync training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Technical staff working with Microsoft Lync.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Supporting Windows 2008 or 2012.</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Microsoft Lync training course contents</b></h3>
      <ul>
        <li>Microsoft Lync Server architecture </li><p>
Lync Server architecture, Lync core capabilities, Lync design process, assessing infrastructure requirements and updating the design, planning for all Microsoft solutions framework phases.

</p><li>Designing a Lync Server topology </li><p>
Infrastructure requirements for Lync Server, using the planning tool, using topology builder, server infrastructure, documentation.
<br /><span>Hands on</span> Environment preparation and Lync Server pools.

</p><li>Users and rights in Microsoft Lync Server </li><p>
Managing Lync Server, role based access control.
<br /><span>Hands on</span> Using the management shell, configuring role-based access control.

</p><li>Client/device deployment and management </li><p>
Deploy and manage clients, prepare for device deployment, IP phones.
<br /><span>Hands on</span> Clients.

</p><li>Conferencing in Lync Server </li><p>
Introduction to conferencing in Lync Server, designing for audio\video and web conferencing, dial-in conferencing in Lync Server, managing and administering conferencing.
<br /><span>Hands on</span> Conferencing in Microsoft Lync.

</p><li>Designing and deploying external access </li><p>
Conferencing and external capabilities of Lync Server, planning for IM and presence federation, designing edge services.
<br /><span>Hands on</span> Deploying Edge Server and Configuring Remote Access, Validating the Edge Server.

</p><li>Deploying Lync Server persistent chat </li><p>
Overview of persistent chat architecture in Lync Server, designing persistent chat, deploying and persistent chat.
<br /><span>Hands on</span> persistent chat server.

</p><li>Monitoring and archiving </li><p>
The archiving service, the monitoring service, configuring archiving and monitoring.
<br /><span>Hands on</span> Archiving and monitoring in Lync Server.

</p><li>Administration and maintenance of Lync </li><p>
Lync Server troubleshooting tools, Lync Server operational tasks, Lync Server troubleshooting techniques.
<br /><span>Hands on</span> Lync administration tools, centralized logging service, analysing Lync Server logs and traces.

</p><li>High Availability in Lync Server </li><p>
High availability in Lync Server, configuring high availability in Lync Server, planning for load balancing, designing load balancing.
<br /><span>Hands on</span> Configuring database mirroring, experiencing a scheduled SQL Server outage, experiencing an unscheduled SQL Server outage.

</p><li>Disaster recovery in Lync Server </li><p>
Disaster recovery in Lync Server, tools for backing up and restoring Lync Server, critical Lync Server data to back up and restore, critical data to export and import, designing branch site resiliency.
<br /><span>Hands on</span> Configure pool pairing, experiencing a pool failure or outage.

</p><li>Planning a migration to Lync Server 	</li><p>
Coexistence and migration, migration steps, planning for clients and devices. Designing a client migration and device migration strategy.
<br /><span>Hands on</span> Creating a migration plan, documenting the migration phases.</p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Definitive Microsoft Lync for engineers

General Admission

London

<h2>Lean Six Sigma Green Belt Certification Program: In-House Training</h2>
 <p>This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills.</p>
 <p>Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions.</p><h3>What you Will Learn</h3> 
 <p>At the end of this program, you will be able to:</p> 
 <ul> 
 <li>Identify strategies for effectively leading high performing process improvement teams</li> 
 <li>Analyze whether projects align with business strategy</li> 
 <li>Apply process improvement methodologies to DMAIC steps, based on real world scenarios</li> 
 <li>Explain ways to appropriately respond to process variation</li> 
 <li>Distinguish among best practice problem solving methodologies</li> 
 <li>Evaluate and effectively communicate data-driven decisions, based on real world scenarios</li> 
 </ul><section>
                    <h3>Introduction</h3> <ul>  <li>Lean Six Sigma &amp; quality</li>  <li>The vision</li>  <li>The methodologies</li>  <li>The metric</li>  </ul>  <h3>Project Selection</h3> <ul>  <li>Why Projects</li>  <li>Random idea generation</li>  <li>Targeted idea generation</li>  <li>CTQs (Critical to Quality) &amp; projects</li>  <li>Project screening criteria</li>  <li>Quick improvements</li>  </ul>  <h3>Introduction to Define</h3> <h3>Project Planning</h3> <ul>  <li>Developing the core charter</li>  <li>Developing a project charter</li>  <li>Facilitation</li>  </ul>  <h3>Process Management</h3> <ul>  <li>Business process management</li>  <li>Top-down process mapping</li>  </ul>  <h3>Voice of the Customer</h3> <ul>  <li>Voice of Customer</li>  <li>Stakeholder analysis</li>  <li>Communication planning</li>  <li>Kicking off the project</li>  </ul>  <h3>Define Summary</h3> <h3>Introduction to Measure</h3> <h3>Data Collection</h3> <ul>  <li>Fact-based decision making</li>  <li>Data sampling</li>  <li>Operations definitions</li>  <li>Data collection plan</li>  <li>Measurement system analysis</li>  </ul>  <h3>Graphical Statistics for Continuous Data</h3> <ul>  <li>Meet Six SigmaXL</li>  <li>Graphical &amp; statistical tools</li>  <li>Data stratification</li>  </ul>  <h3>Graphical Statistics for Discrete Data</h3> <ul>  <li>Pareto analysis</li>  <li>Dot plots</li>  <li>Plotting data over time: Looking for patterns</li>  </ul>  <h3>Variation Concepts</h3> <ul>  <li>Variation is reality</li>  <li>Special Cause and Common Cause variation</li>  <li>Example of standard business reporting</li>  <li>Individuals Control Chart</li>  </ul>  <h3>Process Capability</h3> <ul>  <li>Genesis of process capability</li>  <li>Calculating the metrics of Six Sigma</li>  <li>Yield metrics: Measuring process efficiency</li>  </ul>  <h3>Cost of Poor Quality</h3> <ul>  <li>The Cost of Poor Quality (COPQ)</li>  <li>Cost of Quality categories</li>  <li>Calculating the Cost of Poor Quality</li>  </ul>  <h3>Measure Summary</h3> <h3>Introduction to Analyze</h3> <h3>Process Analysis</h3> <ul>  <li>Introduction to process analysis</li>  <li>Value-added analysis</li>  <li>Cycle time analysis</li>  <li>WIP &amp; pull systems</li>  <li>Analyzing bottlenecks and constraints</li>  </ul>  <h3>Cause &amp; Effect Analysis</h3> <ul>  <li>Fishbone/Ishikawa diagram</li>  <li>5-Whys analysis</li>  <li>Graphical &amp; statistical tools</li>  </ul>  <h3>Advanced Analysis</h3> <ul>  <li>Why use hypothesis rests?</li>  <li>Hypothesis tests</li>  <li>Correlation and regression analysis</li>  </ul>  <h3>Analyze Summary</h3> <h3>Introduction to Improve</h3> <h3>Solutions</h3> <ul>  <li>Creativity techniques</li>  <li>Generating alternative solutions</li>  <li>Solution selection techniques</li>  </ul>  <h3>Introduction to Design of Experiments</h3> <ul>  <li>Introduction to DOE</li>  <li>DOE activity</li>  </ul>  <h3>Error Proofing</h3> <ul>  <li>Failure mode &amp; effect analysis</li>  <li>Poka-Yoke</li>  </ul>  <h3>Project Management Fundamentals</h3> <ul>  <li>Successful teams</li>  <li>Project roles</li>  <li>Conflict management</li>  </ul>  <h3>Standardization</h3> <ul>  <li>Standardization</li>  <li>The Visual Workplace</li>  <li>5S</li>  </ul>  <h3>Piloting &amp; Verifying Results</h3> <ul>  <li>What is a pilot?</li>  <li>Evaluating results</li>  </ul>  <h3>Improve Summary</h3> <h3>Introduction to Control</h3> <h3>Statistical Process Control</h3> <ul>  <li>Review of Special &amp; Common Cause variation</li>  <li>Review of Individual Control Chart</li>  <li>P-Chart for discrete proportion data</li>  </ul>  <h3>Transition Planning</h3> <ul>  <li>Control plan</li>  <li>Project closure</li>  </ul>  <h3>Control Summary</h3> <h3>Summary and Next Steps</h3>


                </section>

IIL Europe Ltd

Lean Six Sigma Green Belt Certification Program: In-House Training

<h2>Lean Six Sigma Green Belt Certification Program</h2> 
 <p>This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills.</p> 
 <p>Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions.</p><h3>What you Will Learn</h3> 
 <p>At the end of this program, you will be able to:</p> 
 <ul> 
 <li>Identify strategies for effectively leading high performing process improvement teams</li> 
 <li>Analyze whether projects align with business strategy</li> 
 <li>Apply process improvement methodologies to DMAIC steps, based on real world scenarios</li> 
 <li>Explain ways to appropriately respond to process variation</li> 
 <li>Distinguish among best practice problem solving methodologies</li> 
 <li>Evaluate and effectively communicate data-driven decisions, based on real world scenarios</li> 
 </ul><section>
                    <h3>Introduction</h3> <ul>  <li>Lean Six Sigma &amp; quality</li>  <li>The vision</li>  <li>The methodologies</li>  <li>The metric</li>  </ul>  <h3>Project Selection</h3> <ul>  <li>Why Projects</li>  <li>Random idea generation</li>  <li>Targeted idea generation</li>  <li>CTQs (Critical to Quality) &amp; projects</li>  <li>Project screening criteria</li>  <li>Quick improvements</li>  </ul>  <h3>Introduction to Define</h3> <h3>Project Planning</h3> <ul>  <li>Developing the core charter</li>  <li>Developing a project charter</li>  <li>Facilitation</li>  </ul>  <h3>Process Management</h3> <ul>  <li>Business process management</li>  <li>Top-down process mapping</li>  </ul>  <h3>Voice of the Customer</h3> <ul>  <li>Voice of Customer</li>  <li>Stakeholder analysis</li>  <li>Communication planning</li>  <li>Kicking off the project</li>  </ul>  <h3>Define Summary</h3> <h3>Introduction to Measure</h3> <h3>Data Collection</h3> <ul>  <li>Fact-based decision making</li>  <li>Data sampling</li>  <li>Operations definitions</li>  <li>Data collection plan</li>  <li>Measurement system analysis</li>  </ul>  <h3>Graphical Statistics for Continuous Data</h3> <ul>  <li>Meet Six SigmaXL</li>  <li>Graphical &amp; statistical tools</li>  <li>Data stratification</li>  </ul>  <h3>Graphical Statistics for Discrete Data</h3> <ul>  <li>Pareto analysis</li>  <li>Dot plots</li>  <li>Plotting data over time: Looking for patterns</li>  </ul>  <h3>Variation Concepts</h3> <ul>  <li>Variation is reality</li>  <li>Special Cause and Common Cause variation</li>  <li>Example of standard business reporting</li>  <li>Individuals Control Chart</li>  </ul>  <h3>Process Capability</h3> <ul>  <li>Genesis of process capability</li>  <li>Calculating the metrics of Six Sigma</li>  <li>Yield metrics: Measuring process efficiency</li>  </ul>  <h3>Cost of Poor Quality</h3> <ul>  <li>The Cost of Poor Quality (COPQ)</li>  <li>Cost of Quality categories</li>  <li>Calculating the Cost of Poor Quality</li>  </ul>  <h3>Measure Summary</h3> <h3>Introduction to Analyze</h3> <h3>Process Analysis</h3> <ul>  <li>Introduction to process analysis</li>  <li>Value-added analysis</li>  <li>Cycle time analysis</li>  <li>WIP &amp; pull systems</li>  <li>Analyzing bottlenecks and constraints</li>  </ul>  <h3>Cause &amp; Effect Analysis</h3> <ul>  <li>Fishbone/Ishikawa diagram</li>  <li>5-Whys analysis</li>  <li>Graphical &amp; statistical tools</li>  </ul>  <h3>Advanced Analysis</h3> <ul>  <li>Why use hypothesis rests?</li>  <li>Hypothesis tests</li>  <li>Correlation and regression analysis</li>  </ul>  <h3>Analyze Summary</h3> <h3>Introduction to Improve</h3> <h3>Solutions</h3> <ul>  <li>Creativity techniques</li>  <li>Generating alternative solutions</li>  <li>Solution selection techniques</li>  </ul>  <h3>Introduction to Design of Experiments</h3> <ul>  <li>Introduction to DOE</li>  <li>DOE activity</li>  </ul>  <h3>Error Proofing</h3> <ul>  <li>Failure mode &amp; effect analysis</li>  <li>Poka-Yoke</li>  </ul>  <h3>Project Management Fundamentals</h3> <ul>  <li>Successful teams</li>  <li>Project roles</li>  <li>Conflict management</li>  </ul>  <h3>Standardization</h3> <ul>  <li>Standardization</li>  <li>The Visual Workplace</li>  <li>5S</li>  </ul>  <h3>Piloting &amp; Verifying Results</h3> <ul>  <li>What is a pilot?</li>  <li>Evaluating results</li>  </ul>  <h3>Improve Summary</h3> <h3>Introduction to Control</h3> <h3>Statistical Process Control</h3> <ul>  <li>Review of Special &amp; Common Cause variation</li>  <li>Review of Individual Control Chart</li>  <li>P-Chart for discrete proportion data</li>  </ul>  <h3>Transition Planning</h3> <ul>  <li>Control plan</li>  <li>Project closure</li>  </ul>  <h3>Control Summary</h3> <h3>Summary and Next Steps</h3>


                </section>

Lean Six Sigma Green Belt Certification Program

<h2>ITIL® 4 Leader: Digital and IT Strategy</h2>
 <p>The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan &amp; Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. </p>
 <p>The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.</p>
 <p>The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities.</p><h3>What You Will Learn</h3>
 <p>The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:</p>
 <ul>
 <li>Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities</li>
 <li>Understand how to leverage digital strategy to react to digital disruption</li>
 <li>Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value</li>
 <li>Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology</li>
 <li>Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence</li>
 <li>Understand the risks and opportunities of Digital and IT Strategy</li>
 <li>Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy</li>
 <li>Understand how to implement a Digital and IT Strategy</li>
 </ul><section>
                    <h3>Key Concepts of Digital and IT Strategy</h3> <ul> <li>Digital, Information, and Communication Technology</li> <li>Digital Transformation</li> <li>Services, Products, and Competitive Advantage</li> <li>Tiers of Strategy</li> <li>Business Models</li> <li>Operating Models</li> </ul> <h3>Strategy and the Service Value System</h3> <ul> <li>Opportunity and Demand</li> <li>Value</li> <li>Governance</li> <li>ITIL® Guiding Principles</li> <li>Continual Improvement</li> <li>ITIL® Practices</li> </ul> <h3>What is Vision?</h3> <ul> <li>Disruptions</li> <li>Vision</li> <li>Digital Disruptions</li> <li>Balanced Strategic Focus</li> <li>Positioning Tools for Digital Organizations</li> <li>Assignment 1: Digital Disruption and Digital Positioning</li> </ul> <h3>Where Are We Now?</h3> <ul> <li>Environmental Analysis</li> <li>Opportunity Analysis</li> <li>Digital Readiness Assessment</li> </ul> <h3>How Do We Get There (Strategic Planning)</h3> <ul> <li>Strategy Planning</li> <li>Financial Aspects of Digital and IT Strategy</li> <li>Business Models for Strategy Planning</li> <li>Portfolio Optimization</li> </ul> <h3>How Do We Get There (Strategic Approaches)</h3> <ul> <li>Strategic Approaches for Digital Organizations</li> <li>Strategic Approaches for Operational Excellence</li> <li>Strategic Approaches to Evolution</li> <li>Strategic Approaches to Social Responsibility and Sustainability</li> <li>Assignment 2: Strategic Approaches for Digital Organizations</li> </ul> <h3>Take Action (Managing Strategic Initiatives)</h3> <ul> <li>How Strategies are Implemented</li> <li>Coordinating Strategy and Strategic Initiatives</li> <li>Leading Digital Transformation</li> <li>Digital Leadership</li> <li>Assignment 3: Strategy Planning and Communication</li> </ul> <h3>Did We Get There? (Measuring Strategy)</h3> <ul> <li>Key Facts About Measurement</li> <li>Measuring a Strategy</li> <li>Instrumenting Strategy</li> </ul> <h3>How Do We Keep the Momentum Going</h3> <ul> <li>Long-Term Momentum: Ensuring Organizational Viability</li> <li>Short-Term Momentum: Parallel Operation</li> <li>Assignment: Digital Strategy in VUCA Environment</li> </ul> <h3>Managing Innovation and Emerging Technologies</h3> <ul> <li>Managing Innovation</li> <li>Formal Approach to Innovation Management</li> <li>Culture that Supports Innovation</li> <li>Approaches to Innovation</li> <li>Evaluating and Adopting Emerging Technology</li> </ul> <h3>Managing Strategic Risk</h3> <ul> <li>Risk Management</li> <li>Risk Identification</li> <li>Risk Posture</li> <li>Risk Treatment</li> </ul>


                </section>

ITIL 4 Leader: Digital and IT Strategy

<h2>ITIL® 4 Leader: Digital and IT Strategy: In-House Training</h2>
 <p>The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan &amp; Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. </p>
 <p>The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.</p>
 <p>The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities.</p><h3>What You Will Learn</h3>
 <p>The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:</p>
 <ul>
 <li>Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities</li>
 <li>Understand how to leverage digital strategy to react to digital disruption</li>
 <li>Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value</li>
 <li>Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology</li>
 <li>Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence</li>
 <li>Understand the risks and opportunities of Digital and IT Strategy</li>
 <li>Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy</li>
 <li>Understand how to implement a Digital and IT Strategy</li>
 </ul><section>
                    <h3>Key Concepts of Digital and IT Strategy</h3> <ul> <li>Digital, Information, and Communication Technology</li> <li>Digital Transformation</li> <li>Services, Products, and Competitive Advantage</li> <li>Tiers of Strategy</li> <li>Business Models</li> <li>Operating Models</li> </ul> <h3>Strategy and the Service Value System</h3> <ul> <li>Opportunity and Demand</li> <li>Value</li> <li>Governance</li> <li>ITIL® Guiding Principles</li> <li>Continual Improvement</li> <li>ITIL® Practices</li> </ul> <h3>What is Vision?</h3> <ul> <li>Disruptions</li> <li>Vision</li> <li>Digital Disruptions</li> <li>Balanced Strategic Focus</li> <li>Positioning Tools for Digital Organizations</li> <li>Assignment 1: Digital Disruption and Digital Positioning</li> </ul> <h3>Where Are We Now?</h3> <ul> <li>Environmental Analysis</li> <li>Opportunity Analysis</li> <li>Digital Readiness Assessment</li> </ul> <h3>How Do We Get There (Strategic Planning)</h3> <ul> <li>Strategy Planning</li> <li>Financial Aspects of Digital and IT Strategy</li> <li>Business Models for Strategy Planning</li> <li>Portfolio Optimization</li> </ul> <h3>How Do We Get There (Strategic Approaches)</h3> <ul> <li>Strategic Approaches for Digital Organizations</li> <li>Strategic Approaches for Operational Excellence</li> <li>Strategic Approaches to Evolution</li> <li>Strategic Approaches to Social Responsibility and Sustainability</li> <li>Assignment 2: Strategic Approaches for Digital Organizations</li> </ul> <h3>Take Action (Managing Strategic Initiatives)</h3> <ul> <li>How Strategies are Implemented</li> <li>Coordinating Strategy and Strategic Initiatives</li> <li>Leading Digital Transformation</li> <li>Digital Leadership</li> <li>Assignment 3: Strategy Planning and Communication</li> </ul> <h3>Did We Get There? (Measuring Strategy)</h3> <ul> <li>Key Facts About Measurement</li> <li>Measuring a Strategy</li> <li>Instrumenting Strategy</li> </ul> <h3>How Do We Keep the Momentum Going</h3> <ul> <li>Long-Term Momentum: Ensuring Organizational Viability</li> <li>Short-Term Momentum: Parallel Operation</li> <li>Assignment: Digital Strategy in VUCA Environment</li> </ul> <h3>Managing Innovation and Emerging Technologies</h3> <ul> <li>Managing Innovation</li> <li>Formal Approach to Innovation Management</li> <li>Culture that Supports Innovation</li> <li>Approaches to Innovation</li> <li>Evaluating and Adopting Emerging Technology</li> </ul> <h3>Managing Strategic Risk</h3> <ul> <li>Risk Management</li> <li>Risk Identification</li> <li>Risk Posture</li> <li>Risk Treatment</li> </ul>


                </section>

ITIL 4 Leader: Digital and IT Strategy: In-House Training

<h2>Leading People through Change: In-House Training</h2>
 <p>Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change.</p>
 <p>In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people side of change is crucial.</p>
 <p>We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Realize the nature of change and describe how resistance manifests in people</li>
 <li>Compare prevalent change models and categorize their similarities</li>
 <li>Identify and rate the skills, traits, and behaviors of effective change champions</li>
 <li>Envision the future state and assess stakeholders</li>
 <li>Plan for change communication, training, and risks</li>
 <li>Evaluate change effectiveness using feedback and metrics</li>
 <li>Develop reinforcement practices for benefits and communication</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>What is Change?</li> <li>Resistance to Change</li> <li>Common Change Management Theories</li> <li>Becoming a Change Champion</li> </ul> <h3>Plan</h3> <ul> <li>Envisioning the future state</li> <li>Planning for people</li> <li>Change management plan</li> </ul> <h3>Do</h3> <ul> <li>Change communication</li> <li>Training</li> <li>Piloting</li> <li>Risks</li> </ul> <h3>Study</h3> <ul> <li>Feedback</li> <li>Metrics</li> <li>Variance analysis</li> </ul> <h3>Act</h3> <ul> <li>Benefits realization</li> <li>Change sustainment</li> <li>Reinforcement messaging and communications</li> </ul>


                </section>

Leading People through Change: In-House Training

<h2>Global Project Management: In-House Training: In-House Training</h2>
 <p>In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts.</p>
 <p>In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge.</p>
 <p>From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider.</p>
 <p>In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders.</p><h3>What you Will Learn</h3> 
 <p>At the end of this program, you will be able to:</p> 
 <ul> 
 <li>Determine when a project meets the criteria of being a true global one</li> 
 <li>Articulate global project needs based on the project grid and framework</li> 
 <li>Identify and analyze global project stakeholders</li> 
 <li>Recognize cultural differences and articulate how they impact project work</li> 
 <li>Determine global project estimating, scheduling, and staffing challenges</li> 
 <li>Assess global project risks and develop problem-solving responses</li> 
 <li>Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques</li> 
 <li>Apply best practices for conducting virtual team work and mitigating virtual challenges</li> 
 <li>Evaluate ways to control for global project scope, cost, and procurement</li> 
 <li>Align customer management best practices with global customer needs</li> 
 <li>Implement key global project closing activities</li> 
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul>  <li>What is a global project?</li>  <li>What makes a global project different?</li>  <li>A global project management framework</li>  </ul>  <h3>Initiating the Global Project</h3> <ul>  <li>Launching a global project</li>  <li>Respecting cultural differences</li>  <li>Identifying and analyzing stakeholders</li>  <li>Developing the communications plan</li>  <li>Defining the ideal global project manager</li>  <li>Crafting a global project charter</li>  </ul>  <h3>Planning the Global Project</h3> <ul>  <li>Gathering requirements for a global project</li>  <li>Defining the scope, region by region</li>  <li>Estimating and scheduling for global projects</li>  <li>Staffing the global project</li>  <li>Developing the global risk management plan</li>  </ul>  <h3>Executing the Global Project</h3> <ul>  <li>Managing global stakeholder expectations</li>  <li>Embracing cultural diversity</li>  <li>Honing global negotiation techniques</li>  <li>Procuring goods and services on a global basis</li>  <li>Managing global legal and regulatory issues at the micro and macro level</li>  </ul>  <h3>Monitoring and Controlling the Global Project</h3> <ul>  <li>Status reporting</li>  <li>Virtual communication</li>  <li>Cost control</li>  <li>Schedule control</li>  <li>Scope control</li>  <li>Customer satisfaction</li>  </ul>  <h3>Closing the Global Project</h3> <ul>  <li>Contract closure at the macro and micro levels</li>  <li>Administrative closure with global reach</li>  <li>Lessons learned</li>  </ul>


                </section>

Global Project Management: In-House Training

<h2>Global Project Management</h2> 
 <p>In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts.</p> 
 <p>In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge.</p> 
 <p>From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider.</p> 
 <p>In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders.</p><h3>What you Will Learn</h3> 
 <p>At the end of this program, you will be able to:</p> 
 <ul> 
 <li>Determine when a project meets the criteria of being a true global one</li> 
 <li>Articulate global project needs based on the project grid and framework</li> 
 <li>Identify and analyze global project stakeholders</li> 
 <li>Recognize cultural differences and articulate how they impact project work</li> 
 <li>Determine global project estimating, scheduling, and staffing challenges</li> 
 <li>Assess global project risks and develop problem-solving responses</li> 
 <li>Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques</li> 
 <li>Apply best practices for conducting virtual team work and mitigating virtual challenges</li> 
 <li>Evaluate ways to control for global project scope, cost, and procurement</li> 
 <li>Align customer management best practices with global customer needs</li> 
 <li>Implement key global project closing activities</li> 
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul>  <li>What is a global project?</li>  <li>What makes a global project different?</li>  <li>A global project management framework</li>  </ul>  <h3>Initiating the Global Project</h3> <ul>  <li>Launching a global project</li>  <li>Respecting cultural differences</li>  <li>Identifying and analyzing stakeholders</li>  <li>Developing the communications plan</li>  <li>Defining the ideal global project manager</li>  <li>Crafting a global project charter</li>  </ul>  <h3>Planning the Global Project</h3> <ul>  <li>Gathering requirements for a global project</li>  <li>Defining the scope, region by region</li>  <li>Estimating and scheduling for global projects</li>  <li>Staffing the global project</li>  <li>Developing the global risk management plan</li>  </ul>  <h3>Executing the Global Project</h3> <ul>  <li>Managing global stakeholder expectations</li>  <li>Embracing cultural diversity</li>  <li>Honing global negotiation techniques</li>  <li>Procuring goods and services on a global basis</li>  <li>Managing global legal and regulatory issues at the micro and macro level</li>  </ul>  <h3>Monitoring and Controlling the Global Project</h3> <ul>  <li>Status reporting</li>  <li>Virtual communication</li>  <li>Cost control</li>  <li>Schedule control</li>  <li>Scope control</li>  <li>Customer satisfaction</li>  </ul>  <h3>Closing the Global Project</h3> <ul>  <li>Contract closure at the macro and micro levels</li>  <li>Administrative closure with global reach</li>  <li>Lessons learned</li>  </ul>


                </section>

Global Project Management

London 

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All programmes are organised and <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">subject to client requirements&nbsp;</strong>and follow an interactive format to develop action learning sets and DE&amp;I skills and knowledge for the participants in the form of break out groups, group discussion, Zoom polls, visuals, and videos.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We further offer:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Pre-Material/Glossary of terms&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; After session - further reading.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; AMA - &#39;Ask Me Anything&#39; (30min) post session.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">We further offer a range of flexible timings to suit your needs</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; 45 -60-minute TEDx Style talks.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; 90 minute &ndash; half day engagement/facilitation sessions.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; 60/90-minute focus group facilitation.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; 60/90-minute Lunch and Learn.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Further information regarding the topics is available on request.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"> <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Topics&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Anti-Racism &bull; Self-Advocacy &bull; Negotiation &bull; Career advice, mentoring and coaching. &bull; Communication &bull; Well Being/belonging/psychological safety (Inclusion, Diversity, Equity, Belonging) &bull; Leadership and development &bull; Celebrating International Women&#39;s Day &bull; Black History Month</p>

Amp Up Your Voice

Anti-racism and Diversity, Equity & Inclusion Masterclasses

Are you tired of frustrating conversations where you can't get your point across properly to people? Do you revert to sending an email rather than picking up the phone? Does the thought of talking to a room full of people fill you with fear? Are you still feeling ‘on the spot’ and overwhelmed by the increasingly complex virtual environment you’re working and communicating in?
The good news is you're not on your own!
This is common amongst many professionals where communication is critical to success.
How would it feel to join or walk into a meeting with the confidence of knowing you can engage everyone immediately? What if you could identify simple ways to adapt your style to communicate more effectively with different people's behaviours? What if this meant better relationships, more collaboration, happier customers and better business?
All you need to know to transform your communication skills can be gained at this engaging and interactive workshop event.

The Hub Events

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt:

The pros and cons of different communication channels and when best to use them
The power of communicating through words, sound and body language
Why people behave and communicate differently and how to recognise and adapt to their style
What someone's natural behavioural style means when it comes to making decisions
How to increase sales through better and more personalised communication
How to engage better with audiences of all sizes when presenting

How to Communicate with Impact 

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">KNOW THE RULES! POOR GRAMMAR SHOWS A LACK OF ATTENTION TO DETAIL AND ULTIMATELY CAN SLOW DOWN COMMUNICATIONS AS WELL AS PRODUCTIVITY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Business people who know grammar judge others based on their correct (or incorrect) usage.</b>&nbsp;Be the professional who is able to be clear and correct in writing.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Business Grammar &amp; Usage: ENGLISH BOOT CAMP is the answer for today&rsquo;s business competitive environment.</b>&nbsp;Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you&rsquo;ll have new confidence about what is right and wrong, when it comes to writing.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Attendees Will Be Able To:</b></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Know the Parts of Speech and their correct uses;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Be able to create Plurals and Possessives accurately and with certainty;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create original email / documents to employ newly-learned class material.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Business Grammar and Usage</strong> is a 4-hour interactive virtual class for up to ten people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my &ldquo;ums&rdquo; and &ldquo;ahs&rdquo; and in trying to come to my point in a more succinct way. I&rsquo;ve been cultivating this awareness in one-on-one settings; meetings and individual conversations.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Christina Vargas</span>

KNOW THE RULES! POOR GRAMMAR SHOWS A LACK OF ATTENTION TO DETAIL AND ULTIMATELY CAN SLOW DOWN COMMUNICATIONS AS WELL AS PRODUCTIVITY.
Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing.
Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you’ll have new confidence about what is right and wrong, when it comes to writing.
Attendees Will Be Able To:
Know the Parts of Speech and their correct uses;
Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement;
Be able to create Plurals and Possessives accurately and with certainty;
Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation;
Create original email / documents to employ newly-learned class material.
 
Online Format—Business Grammar and Usage is a 4-hour interactive virtual class for up to ten people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my “ums” and “ahs” and in trying to come to my point in a more succinct way. I’ve been cultivating this awareness in one-on-one settings; meetings and individual conversations.
Christina Vargas

Improving Communications Uk

BUSINESS GRAMMAR & USAGE

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What impact would there be on your team&#39;s performance if they understood themselves and each other better?</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This virtual workshop has been designed for any group of people who want to get the best from themselves and those they work with. As we know, better teamwork increases productivity and performance, as well as enhancing relationships!&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Introductory Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps a team communicate their similarities and differences easily.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How will your team benefit from this workshop? They will:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Gain a clearer understanding of their individual strengths</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Learn how to get the best out of others in the team</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Create a common language to communicate and connect better</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Appreciate each other&#39;s strengths and the value each person brings</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Strengthen team cohesion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Create action plans to help embed ongoing development</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have worked with thousands of teams and individuals, which statement best describes your team:</p><ul style="list-style-type: square; box-sizing: border-box;" fr-original-style="list-style-type: square;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Always looking to improve and develop</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Struggling to perform at their best</li><li fr-original-style="" style="box-sizing: border-box;">Relationships are strained</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Merging teams</li><li fr-original-style="" style="box-sizing: border-box;">Experiencing rapid growth or on-boarding new team members</li><li fr-original-style="" style="box-sizing: border-box;">Would benefit from being invested in</li></ul><p id="isPasted" style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;">Take advantage of our add-on offers at the checkout and enhance your experience on this workshop.&nbsp; Buy a set of <a href="https://colour-energies.com/colour-energies-building-blocks/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Building Blocks</a> and/or a <a href="https://colour-energies.com/colour-energies-card-game/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Card Game</a> and see how easily you can embed the colour energies in your team.</p><p id="isPasted" style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://colour-energies.com/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Get in touch</a></p>

colour-energies.com

Disc

Team Building

Business Leadership

Insights

Insights Discovery

The four colour energies will transform your team dynamics and performance, on this virtual workshop find out how to embed the four colour energies within your team.  Find out your own communication preferences and how to work effectively with colleagues with a different preference.

The 4 Colour Energies - An Introduction

Early Bird Offer

Buy a place and get a second place for 50% discount

Buy One place get a second half price

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This driver CPC course - Rules of the Road & Manual Handling is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, About Manual Handling, The Spine, Manual Handling Injuries and Their Costs, Regulations, Manual Handling Risk Assessment, Safe Handling Techniques, Manual Handling Equipment.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: CRS18242/475.
On completion of the course all attendees will receive certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Manual Handling

Driver CPC

Rules of the Road & Manual Handling - Online

Brighton

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">The purpose&nbsp;of these qualifications is to enable learners to coach clients &ndash; one to one and in small groups &ndash; towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">This qualification is mapped directly to:</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Unit 1: Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li fr-original-style="" style="box-sizing: border-box;">Unit 2: Providing a positive customer experience in the exercise environment</li><li fr-original-style="" style="box-sizing: border-box;">Unit 3: Lifestyle management &amp; health awareness</li><li fr-original-style="" style="box-sizing: border-box;">Unit 4: Gym-based programme planning and preparation</li><li fr-original-style="" style="box-sizing: border-box;">Unit 5: Gym-based programme delivery and professional instruction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 6: Applied anatomy and physiology</li><li fr-original-style="" style="box-sizing: border-box;">Unit 7: Promoting wellness through client motivation and interaction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 8: Bespoke exercise programme design</li><li fr-original-style="" style="box-sizing: border-box;">Unit 9: Customised exercise programme instruction and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">Unit 10: Nutrition to support physical activity</li><li fr-original-style="" style="box-sizing: border-box;">Unit 11: Business acumen for a successful Personal Training Practice</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Multiple choice test</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Observation of practical skills</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Portfolio of evidence (Learner assessment record)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Add Ons:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">If you choose the <em fr-original-style="" style="box-sizing: border-box;">Gold</em> or <em fr-original-style="" style="box-sizing: border-box;">Platinum</em> Course you will receive the following:</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">NASM Certified Nutrition Coach (CNC) - </span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">*Platinum Only</em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Behaviour Change Science: Help Clients Stick with their Programme</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Speed Agility and Quickness Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Navigating Diets</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Anatomy of a Research paper: How to Read beyond the Abstract</strong></span></p></div><br fr-original-style="" style="box-sizing: border-box;"></div></section></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.
This qualification is mapped directly to:
The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.
Qualification Structure:
Unit 1: Anatomy & physiology for exercise & fitness instructors
Unit 2: Providing a positive customer experience in the exercise environment
Unit 3: Lifestyle management & health awareness
Unit 4: Gym-based programme planning and preparation
Unit 5: Gym-based programme delivery and professional instruction
Unit 6: Applied anatomy and physiology
Unit 7: Promoting wellness through client motivation and interaction
Unit 8: Bespoke exercise programme design
Unit 9: Customised exercise programme instruction and communication techniques
Unit 10: Nutrition to support physical activity
Unit 11: Business acumen for a successful Personal Training Practice
Entry Requirements:
Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.
Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)


Add Ons:
If you choose the Gold or Platinum Course you will receive the following:
NASM Certified Nutrition Coach (CNC) - *Platinum Only
NASM Behaviour Change Science: Help Clients Stick with their Programme
NASM Speed Agility and Quickness Training
NASM Navigating Diets
NASM Anatomy of a Research paper: How to Read beyond the Abstract

Platinum Training Institute

NASM

Personal Trainer

Coaching

Sport

Fitness

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.

PTI Diploma in Personal Training

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Within the basic four&nbsp;colour&nbsp;energies are contained two sets of opposites.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Underlying each pair of opposites there is a TENSION.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This tension acts like a force, just like gravity. &nbsp; You cannot see&nbsp;it,&nbsp;you cannot hear it or touch it with your hands. &nbsp; You will, however, experience the impact of the tension.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We each make a choice in how we perceive this tension. &nbsp;We can choose to be proactive and use this tension to create win/win outcomes. &nbsp;We can choose to be reactive and disconnect from the energy viewing it as a negative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The choice we make determines our results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It is important to remember, we make our own choice. &nbsp; The person who represents your opposite energy is not responsible for your choice.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you&rsquo;re proactive in engaging with this tension you achieve successful dynamics. &nbsp;Become reactive with this tension and you will experience dysfunctional dynamics.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/24bd9347-eb1e-4a9c-87b0-bc006b591fe3/af498831-25fb-4d00-8dd0-b9467a6a4096/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Opposite Colour Energies</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Blue &amp; Yellow are Opposite&nbsp;Colours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The tension between Blue energy &amp; Yellow energy is based around&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IDEAS</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROCESSES</strong>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Red &amp; Green are Opposite&nbsp;Colours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The tension between Red energy &amp; Green energy is based around&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TASKS</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PEOPLE.</strong></p>

Learn how to master the dynamics of the opposite colour energies and see the dynamics within your team shift towards healthy relationships.  Watch as your bottom line improves as suddently more is getting done in a smarter way.

Mastering the Dynamics of the Colour Energies

Early Bird Discount

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The purpose of this&nbsp;qualification&nbsp;is to enable&nbsp;learners to develop the&nbsp;knowledge and skills&nbsp;so they can engage, facilitate, educate and support clients in a gym or health club environment.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Completing this qualification allows learners to access Gym Instructor jobs.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 1 &ndash; Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 2 &ndash; Providing a positive customer experience in the exercise environment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 3 &ndash; Lifestyle management &amp; health awareness</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 4 &ndash; Gym-based programme planning and preparation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 5 &ndash; Gym-based programme delivery and professional instruction</li><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Multiple choice test</span><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment workbook</span></p><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Observation of practical skills</span></p><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Portfolio of evidence (Learner assessment record)</span></p></ul></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.
Completing this qualification allows learners to access Gym Instructor jobs.
Qualification Structure:
Unit 1 – Anatomy & physiology for exercise & fitness instructors
Unit 2 – Providing a positive customer experience in the exercise environment
Unit 3 – Lifestyle management & health awareness
Unit 4 – Gym-based programme planning and preparation
Unit 5 – Gym-based programme delivery and professional instruction
Entry Requirements:Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.

Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)

Physical Activity

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.

Completing this qualification allows learners to access Gym Instructor jobs.

YMCA Level 2 Certificate in Gym Instructing

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The CCSP is ideal for IT and information security leaders responsible for applying best practices to cloud security architecture, design, operations and service orchestration.</p>Overview<p>Upon completing this course, the participants will gain valuable knowledge and skills including the ability to: - Successfully pass the CCSP exam. - Understand the fundamentals of the cloud computing architecture framework. - Understand security challenges associated with different types of cloud services. - Identify and evaluate security risks for their organization?s cloud environments. - Select and implement appropriate controls to ensure secure implementation of cloud services. - Thoroughly understand the 6 essential core domains of the CCSP common body of knowledge:  1. Architectural Concepts &amp; Design Requirements 2. Cloud Data Security  3. Cloud Platform &amp; Infrastructure Security  4. Cloud Application Security  5. Operations  6. Legal &amp; Compliance</p><p>The goal of the course is to prepare professionals for the challenging CCSP exam by covering the objectives of the exam based on the six domains as defined in the (ISC)2 CCSP common body of knowledge.</p></div><div id="course-pills-2"><h3>1 - Architectural Concepts and Design Requirements</h3> <ul> <li>Cloud Computing Concepts</li> <li>Cloud Reference Architecture</li> <li>Cloud Computing Security Concepts</li> <li>Design Principles of Secure Cloud Computing</li> <li>Trusted Cloud Services</li> </ul> <h3>2 - Cloud Data Security</h3> <ul> <li>CSA (Cloud Security Alliance) Cloud Data Lifecycle</li> <li>Cloud Data Storage Architectures</li> <li>Data Security Strategies</li> <li>Data Discovery and Classification Technologies</li> <li>Protecting Privacy and PII (Personally Identifiable Information)</li> <li>Data Rights Management</li> <li>Data Retention, Deletion, and Archiving Policies</li> <li>Auditability, Traceability, and Accountability of Data Events</li> </ul> <h3>3 - Cloud Platform and Infrastructure Security</h3> <ul> <li>Cloud Infrastructure Components</li> <li>Cloud Infrastructure Risks</li> <li>Designing and Planning Security Controls</li> <li>Disaster Recovery and Business Continuity Management</li> </ul> <h3>4 - Cloud Application Security</h3> <ul> <li>The Need for Security Awareness and Training in application Security</li> <li>Cloud Software Assurance and Validation</li> <li>Verified Secure Software</li> <li>SDLC (Software Development Life Cycle) Process</li> <li>Secure SDLC</li> <li>Specifics of Cloud Application Architecture</li> <li>Secure IAM (Identity and Access Management) Solutions</li> </ul> <h3>5 - Operations</h3> <ul> <li>Planning Process for the Data Center Design</li> <li>Installation and Configuration of Physical Infrastructure for Cloud Environment</li> <li>Running Physical Infrastructure for Cloud Environment</li> <li>Managing Physical Infrastructure for Cloud Environment</li> <li>Installation and Configuration of Logical Infrastructure for Cloud Environment</li> <li>Running Logical Infrastructure for Cloud Environment</li> <li>Managing Logical Infrastructure for Cloud Environment</li> <li>Compliance with Regulations and Controls</li> <li>Risk Assessment for Logical and Physical Infrastructure</li> <li>Collection, Acquisition, and Preservation of Digital Evidence</li> <li>Managing Communication with Stakeholders</li> </ul> <h3>6 - Legal and Compliance</h3> <ul> <li>Legal Requirements and Unique Risks within the Cloud Environment</li> <li>Relevant Privacy and PII Laws and Regulations</li> <li>Audit Process, Methodologies, and Required Adaptions for a Cloud Environment</li> <li>Implications of Cloud to Enterprise Risk Management</li> <li>Outsourcing and Cloud Contract Design</li> <li>Vendor Management</li> </ul></div>

Nexus Human

Certified in Cybersecurity (CC)

Certificate in Information Security Management Principles (CISMP)

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

Certified Cyber Professional (CCP)

Cissp

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The intended audience for this course is information security and IT professionals, such as network administrators and engineers, IT managers, and IT auditors, and other individuals who want to learn more about information security, who are interested in learning in-depth information about information security management, who are looking for career advancement in IT security, or who are interested in earning the CISM certification.</p>Overview<p>Establish and maintain a framework to provide assurance that information security strategies are aligned with business objectives and consistent with applicable laws and regulations. Identify and manage information security risks to achieve business objectives. Create a program to implement the information security strategy. Implement an information security program. Oversee and direct information security activities to execute the information security program. Plan, develop, and manage capabilities to detect, respond to, and recover from information security incidents.</p><p>In this course, students will establish processes to ensure that information security measures align with established business needs.</p>Prerequisites<p></p><li>Information security governance</li>  <li>Information risk management</li>  <li>Information security program development</li>  <li>Information security program management</li>  <li>Incident management and response</li><p></p></div><div id="course-pills-2"><h3>1 - Information Security Governance</h3> <ul> <li>Develop an Information Security Strategy</li> <li>Align Information Security Strategy with Corporate Governance</li> <li>Identify Legal and Regulatory Requirements</li> <li>Justify Investment in Information Security</li> <li>Identify Drivers Affecting the Organization</li> <li>Obtain Senior Management Commitment to Information Security</li> <li>Define Roles and Responsibilities for Information Security</li> <li>Establish Reporting and Communication Channels</li> </ul> <h3>2 - Information Risk Management</h3> <ul> <li>Implement an Information Risk Assessment Process</li> <li>Determine Information Asset Classification and Ownership</li> <li>Conduct Ongoing Threat and Vulnerability Evaluations</li> <li>Conduct Periodic BIAs</li> <li>Identify and Evaluate Risk Mitigation Strategies</li> <li>Integrate Risk Management into Business Life Cycle Processes</li> <li>Report Changes in Information Risk</li> </ul> <h3>3 - Information Security Program Development</h3> <ul> <li>Develop Plans to Implement an Information Security Strategy</li> <li>Security Technologies and Controls</li> <li>Specify Information Security Program Activities</li> <li>Coordinate Information Security Programs with Business Assurance Functions</li> <li>Identify Resources Needed for Information Security Program Implementation</li> <li>Develop Information Security Architectures</li> <li>Develop Information Security Policies</li> <li>Develop Information Security Awareness, Training, and Education Programs</li> <li>Develop Supporting Documentation for Information Security Policies</li> </ul> <h3>4 - Information Security Program Implementation</h3> <ul> <li>Integrate Information Security Requirements into Organizational Processes</li> <li>Integrate Information Security Controls into Contracts</li> <li>Create Information Security Program Evaluation Metrics</li> </ul> <h3>5 - Information Security Program Management</h3> <ul> <li>Manage Information Security Program Resources</li> <li>Enforce Policy and Standards Compliance</li> <li>Enforce Contractual Information Security Controls</li> <li>Enforce Information Security During Systems Development</li> <li>Maintain Information Security Within an Organization</li> <li>Provide Information Security Advice and Guidance</li> <li>Provide Information Security Awareness and Training</li> <li>Analyze the Effectiveness of Information Security Controls</li> <li>Resolve Noncompliance Issues</li> </ul> <h3>6 - Incident Management and Response</h3> <ul> <li>Develop an Information Security Incident Response Plan</li> <li>Establish an Escalation Process</li> <li>Develop a Communication Process</li> <li>Integrate an IRP</li> <li>Develop IRTs</li> <li>Test an IRP</li> <li>Manage Responses to Information Security Incidents</li> <li>Perform an Information Security Incident Investigation</li> <li>Conduct Post-Incident Reviews</li> </ul></div>

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