Name: LPG Production, Storage, Transfer & Safety
Price: 2407 GBP
Availability: InStock

Redhill

<h3><b>MPLS training course description</b></h3>
        <p>A hands-on introduction to MPLS covering the basics of what MPLS is and how to configure it, through to more advanced concepts such as MPLS VPNs and traffic engineering with MPLS.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Describe MPLS</li>
<li>Explain how MPLS works</li>
<li>Describe the interaction between OSPF/IS-IS/BGP and MPLS</li>
<li>Describe MPLS traffic engineering</li> 
                  </ul>
        <h5>
        <b>MPLS training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working with MPLS.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>IP Routing<br />
                 BGP</p>
              
							<li><b>Duration</b></li>
							
              <p>3 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>MPLS training course contents</b></h3>
      <ul>
        <li>What is MPLS?</li>
        <p>
          What does MPLS stand for? What is MPLS? Core
MPLS, MPLS and the 7 layer model, MPLS is a
protocol, MPLS is a standard, MPLS runs on
routers, MPLS history, Why MPLS? For service
providers, For enterprises. </p>
        <li>MPLS Architecture
</li>
        <p>Label Switch Routers, two types of LSR, PE and
P router roles, FEC, swapping labels, MPLS
packet format, Loops, TTL control. <br /><span>Hands on:</span>
Building the base network. Enabling MPLS.
					Simple testing and troubleshooting of MPLS.</p>
        <li>Label distribution</li>
        <p>Label review, label switch path, label distribution
methods, piggybacking, Label distribution
Protocols, LDP, LDP operation, LDP packets,
discovery messages, session messages,
advertisement messages, notification message,
Label Information Base, routing tables, the LFIB,
MPLS forwarding, penultimate hop popping,
handling labels, LSP control modes, when to
distribute labels, how long to keep labels,
aggregation, label merging.<br /><span>Hands on:</span> LDP traffic
analysis.</p>
        <li>MPLS TE and QoS</li>
        <p> What is MPLS TE? Why TE? TE versus shorted
path, how MPLS TE works, CR-LDP, OSPF-TE,
IS-IS-TE, TE with BGP, RSVP-TE, MPLS Fast
reroute, MPLS QoS.<br /> <span>Hands on:</span> Enabling
MPLS-TE.</p>
        <li>BFD</li>
        <p>BFD, hello the BFD protocol.</p>
				<li>MPLS VPN</li>
				<p>What is a VPN? MPLS VPN types, MPLS VPN
comparison, MPLS L3 VPN, VRFs, MBGP, MPLS
VPN architecture, VRF RD, VRF RT, the label
stack, L2 VPNs, VPWS, AToM, VPLS.<br /> <span>Hands on:</span>
MPLS L3 VPN setup, troubleshooting.
        </p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Concise MPLS for engineers

General Admission

<h3><b>Server Load Balancing course description</b></h3>
      <p>This two-day Server Load Balancing course introduces the concepts of SLB from the reasons to implement, through the basics and then onto details studies of load distribution, health checks, layer 7 switching and Global SLB.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
      <li>Explain packet paths when implementing SLB.</li>
					<li>Recognise the impact of different topologies.</li>
					<li>Evaluate SLB load distribution methods.</li>
                    <li>Describe how load balancers can improve security.</li>
                    <li>Explain how GSLB works.</li>
                  </ul>
       
        <h5>
        <b>Server Load Balancing course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working with SLB.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>None.</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Server Load Balancing course contents</b></h3>
      <ul>
				<li>Introduction</li><p>
Concept, reasons, benefits, alternatives. Other
features: Security, Caching.
</p><li>SLB concepts</li><p>
Architectures, Virtual servers, real servers, Virtual
IP address, health checks. DNS load balancing.
Packet walk using SLB.
</p><li>Load balancing</li><p>
6 modes of bonding and load balancing without
SLB. ISP load balancing. Health. Distribution
policies: Round Robin, least connections,
weighted distributions, response time, other
variations. Persistent versus concurrent.
</p><li>Layer 4 switching</li><p>
L2 SLB, L3 SLB, single arm SLB, DSR, more
packet walking, TCP versus UDP, Port numbers.
				
</p><li>Layer 7 switching</li><p>
Persistence. Cookie switching, Cookie hashing,
Cookie insertion, URL switching, URL Hashing,
SSL.

				
</p><li>Health checks</li><p>
Layer 3: ARP, ping. Layer 4: SYN, UDP. Layer 7:
HTTP GET, Status codes, HTTP keepalives,
content verification, SSL. Other application
keepalives. What to do after failure and recovery.
</p><li>Security</li><p> DOS attack protection, SYN
attack protection, Rate limiting: connections,
transactions. SSL offload.
</p><li>Redundancy</li><p>
Hot standby, Active standby, Active active.
Stateful, stateless. VRRP, STP.
	</p><li>GSLB</li><p>
Anycasting. DNS, TTL, DNS load balancing,
problems with DNS load balancing,. HTTP
redirect, health, thresholds, round trip times,
location. 

</p>
      </ul>

Server Load Balancing for  engineers

<h3><b>Apache training course description</b></h3>
      <p> A hands on training course covering installation, configuration and management of the Apache web server. </p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
      <li>Install Apache.</li>
					<li>Configure Apache.</li>
					<li>Manage Apache.</li>
					<li>Build static and dynamic web sites with Apache.</li>
					<li>Secure Apache.</li>
                  </ul>
                  
       
        <h5>
        <b>Apache training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Technical staff working with Apache.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p> TCP/IP foundation for engineers.<br />
							UNIX fundamentals</p>
              
							<li><b>Duration</b></li>
							
              <p>3 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Apache training course contents</b></h3>
      <ul>
				<li>Installing Apache</li><p>
What is Apache? Apache versions, history, downloading Apache, source distribution, compilation, binary distribution, installation, platform considerations.
<br /><span>Hands on</span> Downloading and installing Apache.

</p><li>Controlling the Apache server</li><p>
Running Apache, automatic Apache start, starting, stopping, restarting Apache. Checking Apache status.
<br /><span>Hands on</span> Server control.

</p><li>Configuration</li><p>
Serving webpages, setting the document root, applying configuration changes, Configuration files, httpd.conf, syntax, directives, modules, utilities, turning features on/off.
<br /><span>Hands on</span> basic Apache configuration.

</p><li>More configuration</li><p>
MIME, URL mapping, content negotiation, indexing, performance tuning.

</p><li>Logging</li><p>
log file content, configuration, log file locations, error logging, browser errors, error page configuration, forbidden index pages.
<br /><span>Hands on</span> Log files.

</p><li>Security</li><p>
File permissions, .htaccess, protecting files with passwords, password files, authentication, restricting access by IP address.

</p><li>Secure HTTP</li><p>
HTTPS, installing mod_ssl, certificates, configuring mod_ssl, http and https coexistence

</p><li>Virtual hosts</li><p>
Multiple sites on one server, separate configuration files, IP based, name based, port based, virtual host names, enabling, defining, configuring, aliases, testing, https virtual hosts.
<br /><span>Hands on</span> Virtual hosts.

</p><li>Dynamic sites</li><p>
Dynamic sites, CGI, PHP, PERL, CGI programs, example CGI scripts, Apache and CGI, CGI parameters, CGI issues, PHP, mod_php, Perl and Apache, mod_perl, installing mod_perl.
<br /><span>Hands on</span> CGI, PHP and Perl with Apache.

</p><li>Modules</li><p>
What are modules, standard modules, loading modules, mod_speling, mod_rewrite, other special purpose modules, URL rewriting, redirection, URL transformation, browser dependent pages.
<br /><span>Hands on</span> Working with modules.
</p>
      </ul>

Definitive Apache for Engineers

<h3><b>SMPTE 2022 training course description</b></h3>
      <p>
                   SMPTE 2022 is the standard for IP video transport in
the broadcast industry. This course covers the seven
section of the standard in detail. Particular attention is
given to FEC and seamless protection switching areas
of the standard.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
           <li>Use Wireshark to analyse. SMPTE 2022
streams.</li>
											         <li>Explain the role of FEC in SMPTE 2022.</li>
											         <li>Explain how SMPTE 2022 provides resilience.</li>
                  </ul>
       
        <h5>
        <b>SMPTE 2022 training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working with TV distribution. </p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>TCP/IP foundation for engineers</p>
              
							<li><b>Duration</b></li>
							
              <p>1 day
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>SMPTE 2022 training course contents</b></h3>
      <ul>
				<li>Introduction</li><p>
What is SMPTE 2022, SMPTE 2022 parts. SDI
over IP. Contribution and distribution versus
delivery.
</p><li>The SMPTE 2022 protocol stack</li><p>
SMPTE 2022-2 (mapping of MPEG TS into IP)
and SMPTE 2022-6 mapping uncompressed
video into IP.
				<br /><b>IP: </b>Best effort, connectionless, DF flag, routers,
Diffserv, RSVP. IPv6.
				<br /><b>UDP:</b> Unreliable, connectionless, broadcasts,
multicasts and unicasts.
				<br /><b>RTP</b>
RTP, ports, payloads types, sequence numbers,
timestamps. RTP header extensions. RTCP.
MPEG2-TS: Elementary streams, transport over
IP.
</p><li>FEC</li><p>
Forward Error Correction. SMPTE 2022-1,
SMPTE 2022-5. Logical rows and columns. 1D
and 2D parity. FEC header format. FEC
configuration and choosing dimensions. FEC
traffic shaping. Overheads and delays.
</p><li>Seamless protection switching</li><p>
IP failover. SMPTE 2022-7: Sending two
matching streams over different paths. Stream
synchronization. The HBRMT header.
Calculating the packet to switch over.
			</p><li>Summary</li><p>
Summary of the 7 sections of the SMPTE 2022
standard. Clock recovery. 

</p>
      </ul>

SMPTE 2022 for engineers

<h3><b>Total IP multicast training course description</b></h3>
        <p>
    This training course provides an advanced three day hands on study of IP multicast technology focusing on architectures, applications and protocols. All aspects of IP multicasting are covered including PC, server and switch implementations. Design, configuration, support and troubleshooting are all covered in the course. Hands on sessions are used to reinforce the theory rather than teach specific implementations.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
       <li>Design multicast networks.</li>
																				<li>Explain how multicast networks work.</li> 
																				<li>Compare and contrast the different multicast routing protocols, such as DVMRP, PIM, MBGP and SSM. </li>
																				<li>Configure PCs, servers, switches and routers for multicasting.</li> 
					<li>Configure multicast routing protocols including:<br />
                                        PIM Dense Mode.<br />
																				PIM Sparse Mode<br />
																				BGP<br />
																				SSM<br />
                                        Troubleshoot multicast networks.</li>
                    </ul>
        <h5>
        <b>Total IP multicast training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Technical staff working with IP multicasts. </p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>TCP/IP Foundation for engineers</p>
              
							<li><b>Duration</b></li>
							
              <p>3 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Total IP multicast training course contents</b></h3>
				<ul>	<li>Introduction</li><p>
What is multicasting? Why multicast? Why not
multicast? Multicasting vs. multiple unicasts,
Multicasting vs. broadcasts, multicasting
applications, the use of unicast addressing for
setting up multicast applications, multicast use
within standard protocols such as OSPF. <br /><span>hands on</span>
Example multicast applications.
					</p><li>Addressing</li><p>
Layer two multicast addresses, Class D addresses,
mapping layer 3 addresses onto layer 2 multicast
addresses. Multicast addresses on NBMAs,
scoping multicast traffic, Multicast address blocks,
GLOP, IPv6 and multicasting, anycasting. <br /><span>hands on</span>
Multicast addressing.
</p><li>Multicast architectures</li><p>
Where the different protocols are used, PC to
router, router to router, how switches can get
involved. <br /><span>hands on</span> Analysing multicast packets.
</p><li>PC to router</li><p>
Configuring Class D addresses, IGMP, packet
formats, queries, reports, maintaining groups,
enhancements to IGMP (v2 and v3), Leaving a
group, querier elections, <br /><span>hands on</span> Analysing IGMP
packets.
</p><li>Switches and multicasting</li><p>
Controlling multicast traffic with switches, VLANS,
static bridge table entries, IGMP snooping, CGMP.
<br /><span>hands on</span> Configuring switches for multicast
environments.
</p><li>Router to router</li><p>
MOSPF, DVMRP, PIM Sparse Mode, PIM Dense
Mode, MBGP. <br /><span>hands on</span> Simple router configuration for
multicasting.
</p><li>Theory behind multicast routing protocols</li><p>
Distribution trees, source distribution trees, shared
trees, core based trees. Reverse path forwarding,
Multicast routing protocol types. PIM DM:
Flooding, pruning, PIM designated routers, <br /><span>hands on</span>
configuring PIM DM.
</p><li>PIM Sparse mode</li><p>
Rendevous points, discovering RPs, <br /><span>hands on</span>
Configuring PIM SM, using different protocols for
different groups. PIM SM with one RP, using
multiple RPs, Auto RP.
</p><li>MBGP</li><p>
Multiprotocol routing, how does MBGP work? How
MBGP carries multiple protocol information, MBGP
and multicasts, MBGP and IPv6. <br /><span>hands on</span> Configuring
MBGP for multicasts.
	</p><li>Internet multicasting</li><p>
The internet, ISPs, the MBone, tunnelling, Inter
domain multicasting, the role of MBGP, Inter
domain problem, MSDP, MSDP operation SSM,
PIM-SM and shared trees, SSM, PIM-SSM
operation, SSM benefits. <br /><span>hands on</span> MSDP
configuration. SSM configuration.</p>
				</ul>

Total IP multicast for engineers

<h3><b>Advanced RF training course description</b></h3>
        <p>This course provides a follow on to our popular RF fundamentals course for those that need to know more. </p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
          
              							    <li>Explain RF propagation </li>
											<li>Describe the importance of transmission lines in RF systems. </li>
											<li>Recognise the issues in RF systems.</li>
											<li>Describe transmission measurements.</li>
               							 </ul>
     
        <h5>
        <b>Advanced RF training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Those working with RF systems.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>
                 RF fundamentals.</p>
              
							<li><b>Duration</b></li>
							
              <p>3 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Advanced RF training course contents</b></h3>
      <ul>
				<li>RF propagation</li><p>
The Electromagnetic Spectrum, Electromagnetic
Radiation, Spherical Wave Front, The Space
Wave, Receive Antenna below the Horizon,
Bending the Space Wave , Surface Wave
Path, Tilting of Surface Wave, Conductivity,
Layers of the Atmosphere, Variations of the
Ionosphere, Variations caused by Solar Activity,
Multi Hop Transmission, Classification of Radio
Waves, Fading, Fading Reduction, Free Space
Path Loss, Shadowing of Radio Wave, Signal
Levels after Shadowing, Radio Waves as
Wavelets, Fresnel Zone.
				</p><li>Transmission Lines</li><p>
Transmission Line Construction, Primary Line
Constants, 'T' Networks, Input Impedence,
Lossless Unbalanced Line, Standing Waves,
Open Circuit / Short Circuit Termination, Short
Circuit Standing Waves, Open Circuit Standing
Waves, Voltage Standing Wave Pattern, Short
Circuit Termination, Open Circuit Termination,
The Directional Coupler, Effect of E and M
Coupling, Practical Reflectometer.
</p><li>Antenna Theory</li><p>
The Open Circuit Line, Dipole V/I Distribution,
Polar Diagram, Power Pattern Â½ Wave Dipole,
Half Wave Dipole, Vehicle Mount, Centre Fed
Whip Antenna, Antenna Beamwidth, The Yagi
Array, Uda Yagi array, Antenna Characteristics,
6 Element Yagi Polar Diagram, Log Periodic
Antenna, Helical Antenna. Microwave Dish
Array, Typical Microwave Dish Antenna.
</p><li>Transmission Measurements</li><p>
Transmission Measurements, Effective Isotropic
Radiated Power, Fade Margin.
</p><li>Noise</li><p>
Noise in Communications, Noise Voltage
Equivalent Circuit.
</p><li>Satellite Communications</li><p>
Satellite Communications, Large Earth Station,
The Satellite Payload, Geo Stationary Orbit,
Basic Orbits, VSAT Terminal, Iridium Phone,
The Space Segment, Satellite Footprint, Typical
System Hardware.
</p><li>Mobile Communications</li><p>
Mobile Evolution, The Path to UMTS,
Technologies Bit Rate and Mobility, Systems
and Specifications, Wireless Networks,
Diffraction, Multi Path Propagation, Loss
Models, GSM Architecture, OSI Model - GSM,
OSI Reference Model, OSI Layers. </p>

      </ul>

Advanced RF

<div>
</div>
<section>
<div>
<h2><strong>About this Virtual Instructor Led Training (VILT)</strong></h2>
<p><span>This course will provide a comprehensive, foundational content for a wide range of topics in power system operation and control. With the growing importance of grid integration of renewables and the interest in smart grid technologies, it is more important than ever to understand the fundamentals that underpin electrical power systems.</span></p>
<p><span>This course provides a thorough understanding of all basic terminology and concepts of electrical systems, structure of a power system, transmission line parameters, insulators, high-voltage direct current transmission, substation and neutral grounding, distribution system, circuit breakers, relaying and protection, power system stability, economic operation of power systems, load frequency control, voltage and reactive power control, renewable energy sources, restructuring of electrical power systems, and smart grids.</span></p>
<p><span>This course is a MUST for practitioners, consultants, engineers of all disciplines, managers, technicians and all technical personnel who need to learn about electrical power systems.</span></p>
</div>
</section>
<section>
<div id="accordion">
<div>
<div>

Training Objectives 

</div>
<div id="collapseOne">
<div>
<ul>
<li><strong>Basic Terminology and Concepts of Electrical Systems:</strong> Gain an understanding of the basic terminology and concepts of electrical systems and the structure of a power system</li>
<li><strong>Transmission Line Parameters:</strong> Learn in detail all the transmission line parameters including line resistance, line inductance, transposition of transmission lines, and capacitance of transmission lines</li>
<li><strong>Insulators:</strong> Understand thoroughly all the various types of insulators, pin type insulators, suspension type or disc insulators, strain insulators, and testing of insulators</li>
<li><strong>High-Voltage Direct Current Transmission:</strong> Determine the advantages and disadvantages of high voltage direct current transmission, and gain an understanding of all the features of high-voltage direct current transmission</li>
<li><strong>Substations and Neutral Grounding:</strong> Gain a detailed understanding of all substation equipment, factors governing the layout of substations, station transformers, elements to be earthed in a substation, power system earthing, earthing transformers, bus bar arrangements and gas-insulated substations</li>
<li><strong>Distribution System:</strong> Learn about the effects of voltage on the conductor volume, distributor fed from one end, distributors fed from both ends at the same voltage, distributors fed from both ends at different voltages, and alternating current distribution</li>
<li><strong>Circuit Breakers:</strong> Learn about the classification of circuit breakers, plain-break oil circuit breakers, air break circuit breaker, air blast circuit breakers, vacuum circuit breakers, SF6 circuit breakers, rating and testing of circuit breakers</li>
<li><strong>Relaying and Protection:</strong> Learn all the requirements of relaying, zones of protection, primary and backup protection, classification of relays, electromagnetic relays, induction relays, feeder protection, phase fault protection, reactance relay, static overcurrent relay, differential protection, transformer protection, Buchholz relays, alternator protection restricted earth fault protection, rotor earth fault protection, and negative-sequence protection</li>
<li><strong>Economic Operation of Power Systems:</strong> Gain an understanding of steam power plants, heat rate characteristics and characteristics of hydro plants</li>
<li><strong>Load Frequency Control:</strong> Learn about speed governing mechanism, speed governor, steady state speed regulations and adjustment of governor characteristics</li>
<li><strong>Voltage and Reactive Power Control:</strong> Gain an understanding of impedance and reactive power, system voltage and reactive power, voltage regulation and power transfer</li>
<li><strong>Renewable Energy Sources:</strong> Learn about solar power, wind power, geothermal energy, biomass and tidal power</li>
<li><strong>Restructuring of Electrical Power Systems:</strong> Gain an understanding of smart grids, smart grid components, smart grid benefits, and open smart grid protocol</li>
</ul>
</div>
</div>
</div>
<div>
<div>

Target Audience 

</div>
<div id="collapseTwo">
<div>
<ul>
<li>Engineers of all disciplines</li>
<li>Managers</li>
<li>Technicians</li>
<li>Maintenance personnel</li>
<li>Other technical individuals</li>
</ul>
</div>
</div>
</div>
<div>
<div>

Course Level 

</div>
<div id="collapsecl">
<div>
<ul>
<li>Basic or Foundation</li>
</ul>
</div>
</div>
</div>
<div>
<div>

Training Methods 

</div>
<div id="collapseThree">
<div>
<p><strong>The VILT will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 x 10 minutes break per day</strong>, including time for lectures, discussion, quizzes and short classroom exercises.</p>
<p>Additionally, some self-study will be requested. Participants are invited but not obliged to bring a short presentation (10 mins max) on a practical problem they encountered in their work. This will then be explained and discussed during the VILT. A short test or quiz will be held at the end the course.</p>
<p>The instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all the delegates gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization.</p>
<p><span>Each delegate will receive a copy of the following materials written by the instructor:</span></p>
<ul>
<li><span>'ELECTRICAL EQUIPMENT HANDBOOK' published by McGraw-Hill in 2003 (600 pages)</span></li>
<li><span>Introduction to Power Systems Manual (500 pages)</span></li>
</ul>
</div>
</div>
</div>
<div>
<div>

Trainer

</div>
<div id="collapseFive">
<div>
<p>Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories.</p>
<p>While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment.</p>
<p>Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations.</p>
<p>In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures.</p>
<p>He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him;</p>
<ul>
<li>Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011.</li>
<li>Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003.</li>
<li>Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012.</li>
<li>Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999).</li>
<li>Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999).</li>
</ul>
<p>Furthermore, he has received the following awards:</p>
<ul>
<li>The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016</li>
<li>The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996).</li>
<li>The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East).</li>
<li>Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983).</li>
</ul>
<p>Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada.</p>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information about post training coaching support and fees applicable for this.</p>
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Accreditions And Affliations

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EnergyEdge - Training for a Sustainable Energy Future

Renewable Energy

Oil & Gas

Introduction to Power Systems

Team of 10, pp

Normal Fee, pp

<h3><b>Call centre training course description</b></h3>
      <p>A theory based course covering the major technologies found in call centres today.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
				<li>ACD </li>
                    <li>IVR</li>
                    <li>CRM</li>
                    <li>CTI</li>
					<li>Diallers</li>
                  </ul>
        <h5>
        <b>Call centre training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone needing to know about technologies used in call centres. </p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Telecommunications Introduction<br />
                    Introduction to data comms and networking</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Call centre training course contents</b></h3>
      <ul>
				<li>Overview </li><p>
What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures.

</p><li>Telephony and telecomms basics </li><p>
PSTN, switching, PBXs, call routing.

</p><li>Data basics </li><p>
OSI, IP, VoIP.

</p><li>Routing, queuing and matchmaking </li><p>
Principles, distribution, sequencing.

</p><li>ACDs </li><p>
PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features.

</p><li>Call centre integration </li><p>
Media types, VoIP, unified messaging, VoiceXML.

</p><li>CTI </li><p>
Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers.

</p><li>Diallers </li><p>
History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling.

</p><li>Management tools </li><p>
Measuring, managing, optimising, recorders, forecasting call centre resources.
</p>
      </ul>

Essential call centre technologies

<h3><b>Satellite comms training course description</b></h3>
        <p> A theory based course providing a foundation in how satellite communication systems work and the terminology used in the field.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
         <li>Describe the satellite communications architecture.</li>
					<li>Recognise where to use satellite communication systems.</li>
					<li>Explain how satellite communications systems work.</li>
                  </ul>
        <h5>
        <b>Satellite comms training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working with satellite systems.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>
                None.</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Satellite comms training course contents</b></h3>
      <ul>
				<li>Satellite systems architecture</li><p>
Suppliers, bearers, teleports, subscribers,
components, how satellite communications works.
				</p><li>Terminals</li><p>
Antenna, VSAT, circulators, filters, LNA, HPA, up/
down converters, modems.
</p><li>Satellites</li><p>
Satellite components, payloads, satellite types:
GEO and non-GEO.
</p><li>Satellite transmission</li><p>
Satellite C and Ku bands, Modulation, AM, FM,
PSK, QPSK, FDMA, CDMA.
</p><li>Satellite services</li><p>
Regulatory issues; DVB and video distribution via
satellite; how reporters uplink news, Internet
services over DVB; broadband services; multicast
internet services via satellite; multimedia meshed
networking using VSATs; military small terminal
satcoms.
</p><li>Satellite engineering</li><p>
Link budgets, Spectrum analysis, Power meter
</p>
      </ul>

Essential Satellite communications

<div>
</div>
<section>
<div>
<h2><strong>About this Training Course</strong></h2>
<p>This interactive training course and workshop session is developed to provide a catalyst for transformation of the legacy systems and adapting to the upcoming trends in the near future in the LPG supply chain. The course curriculum is based on overcoming the challenges of cost and quality enhancement. Both challenges encompass critical review of each aspect from production to transportation with safety of operations and zero loss of energy, thereby enhancing revenue.</p>
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Training Objectives 

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<div>
<p>This course is developed to meet the needs LPG producers, Gas Tankers and Terminals operators, and fraternity of<br />
stakeholders, with the following underlying objectives:</p>
<ul>
<li>Conduct assessment of current standards and management systems in context of market forces and economics of<br />
demand and supply;</li>
<li>Explore impact of emerging markets and user segments of LPG transiting from oil or electricity use;</li>
<li>Identify avenues in need of production process review for enhancing the quality in terms of energy content of LPG;</li>
<li>Evaluate current and future trends in LPG transportation and the influence of regulatory regimes and incentive<br />
schemes, for investment in Storage Terminals and distribution networks;</li>
<li>Identify the operations and protocols to be adaptable for compliance with new regulations and trends;</li>
<li>Establish transportation and distribution cost control mechanism at optimum level; and</li>
<li>Develop guidelines and SOPs for contamination free transfer, loading and discharging of LPG Tankers.</li>
</ul>
</div>
</div>
</div>
<div>
<div>

Target Audience 

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<div>
<p>This is a 'must attend' course if you are a:</p>
<ul>
<li>LPG Gas Producer</li>
<li>Process Specialist</li>
<li>Buyer</li>
<li>Trader</li>
<li>LPG Tanker Owner</li>
<li>Charterer, and</li>
<li>Management personnel holding responsible positions such as Director, General Manager, Commercial Manager, Business Development Manager, Legal Counsel, Post-Fixtures Manager, Fleet Manager, Marine &amp; Technical Superintendent, Senior Engineer or Middle Level Manager as part of succession planning.</li>
</ul>
</div>
</div>
</div>
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<div>

Training Methods 

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<div>
<p>The course will be delivered in 3 full-day sessions comprising 8 hours per day.</p>
<p>Course Duration: 3 full-day sessions, 8 hours per session (24 hours in total).</p>
</div>
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Trainer

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<p><strong>Principal Management Consultant</strong></p>
<p>FAIADR, FACICA, FHKIoD, M.S.I.D, Member, AIPN</p>
<p>LL.M. (IP Laws), M. Sc. (Maritime Studies)</p>
<p>M, Tech (Knowledge Engineering), MBA</p>
<p>First Class CoC (DOT, UK), B. E. (Elect)</p>
<p> </p>
<p>Your expert course leader, during the last 45 year period, has worked and consulted in the industry verticals encompassing: Marine, Shipping &amp; Transport, Technology, Oil &amp; Gas Exploration &amp; Production, Petrochemical Process Plants and Power Plant Construction Projects, Logistics &amp; Warehousing, Offshore, Oil &amp; Gas Pipelines, Infrastructure Development Projects (Construction, Ports, Offshore Supply Bases, Oil &amp; Gas Terminals and Airports etcetera), EPCIC Contracts, and Shipyards, in South East Asia, Africa, Middle East, Americas and Europe.</p>
<p>He is a Principal Management Consultant in a consulting company in Hong Kong and Singapore, specializing in the fields of corporate management consultancy, international contracts reviews and alternative dispute resolutions services. He has been frequently engaged for assignments like due diligence, acquisitions, and mergers. The assignments often involved resolving various operational issues, contracts reviews, cost controls, project management matters and enhancement of international procurement and Supply Chain Management systems.</p>
<p>He continues to be actively engaged in advisory services for Remuneration, Audit and Risk Management Committees of public companies as well as MNCs. He has developed a special initiative for conducting audits of ERM Systems (Enterprise Risk Management) and valuation of intangible properties involving proprietary processes (IP), licensed production and intellectual property rights.</p>
<p>He graduated with a Bachelor's degree in Electrical Engineering, MBA in General Management, Master of Technology in Knowledge Engineering, Master of Science in Maritime Studies and LL.M. (IP Law). He also holds professional qualifications in arbitration, contracts laws, and marine engineering, including the Chief Engineer's First-Class Certificate of Competency (DOT, UK). He has been Associate, SIM University (SUSS) Singapore and taught on subjects including Business Continuity Planning and Risk Management.</p>
<p>He has served as Director and member of Board of Management, Governance Councils and Risk Management Committees of international organizations. He is admitted to various professional institutions as: 'Fellow', Australian Centre for International Commercial Arbitration (FACICA); Asian Institute of ADR (FAIADR), Malaysia; Hong Kong Institute of Directors (FHKIoD), Member, Singapore Institute of Directors (M.S.I.D.), and Member, Association of International Petroleum Negotiators (AIPN) USA.</p>
</div>
</div>
</div>
<div>
<div>

POST TRAINING COACHING SUPPORT (OPTIONAL)

</div>
<div id="collapseCS">
<div>
<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information about post training coaching support and fees applicable for this.</p>
</div>
</div>
</div>
<div>
<div>

Accreditions And Affliations

</div>
<div id="collapseSeven">
<div>
               </div>
</div>
</div>
</div>
</section>

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