Name: LANs demystified
Price: 797 GBP
Availability: InStock

Stoke on Trent

<h2>Course Details</h2><p>If no dates are available, please contact the office on 01782 438813 for our next dates. 

Construction (Design &amp; Management) Regulations 2015 - this law applies to the whole construction process on all construction projects, from concept to completion. This course describes what each duty holder must or should do to comply with the law to ensure projects are carried out in a way that secures health and safety. 

ð Course Contents
Introduction and application of Construction (Design &amp; Management) Regulations 2015
Commencement, interpretation and application
Duty holders and their roles and responsibilities
Appointment of the principal designer and the principal contractor
Core criteria for demonstration of competence
Duties of designers
Project notification
Pre-construction phase information pack
Construction phase plan and health and safety file
Part 4 - Duties relating to health and safety on construction sites

If no dates are available please call the team on 01782 438813 for available dates.</p>

You Can Do It .Training

Construction Management

Construction Safety

CSCS (Construction Skills Certification Scheme)

Site Management Safety Training Scheme (SMSTS)

Construction Design & Management (CDM)

Commercial & Contract Management Certification Program (CCM)

Construction (Design & Management) Regulations 2015 - this law applies to the whole construction...

CDM Regulations (Half Day) (On-Site)

General Admission

Wakefield

<section data-element_type="section" data-id="141278d" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="e6dbe55" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="2d2bccd" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h3 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Overview</h3></div></div></section><section data-element_type="section" data-id="39ea9a9" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="b1085b2" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="4f5f5fd" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation&rsquo;s key customers.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. &nbsp;This one day course can help them learn the key skills they need.</p></div></div></section><section data-element_type="section" data-id="d4343f2" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="ffd5bef" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="9513b54" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h3 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Description</h3></div></div></section><section data-element_type="section" data-id="1fc27e6" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="cab9459" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="78b0f5c" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Build a strong account management team that are able to effectively manage customer relationships and drive sales</em></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">The role of account manager is both important and demanding. The account manager acts as the &lsquo;face&rsquo; of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, &ldquo;It is easier to fire a business associate or employee than it is to fire a friend&rdquo;.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why should people attend this training course?</strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Well, just imagine if your employees were better able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Build effective business relationships with clients and help drive sales performance.</li><li fr-original-style="" style="box-sizing: border-box;">Add value to clients and help ensure their requirements are met or exceeded.</li><li fr-original-style="" style="box-sizing: border-box;">Measure the performance of their key accounts and adapt their approach accordingly.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the key attributes required for success and work on developing them.</li><li fr-original-style="" style="box-sizing: border-box;">Set a strategy for sales success and create action plans for pre-defined goals.</li><li fr-original-style="" style="box-sizing: border-box;">Monitor and measure their own performance and set their own targets.</li></ul><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success.</p></div></div></section><section data-element_type="section" data-id="9e5a8eb" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="3aecc93" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="3c41aa7" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h3 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Who is this course for?</h3></div></div></section><section data-element_type="section" data-id="e50691e" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="add1ea5" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="b6ba221" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success.</p></div></div></section><section data-element_type="section" data-id="c2927f7" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="9286bd5" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="0ddaee0" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h3 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Requirements for Attendance</h3></div></div></section><section data-element_type="section" data-id="f9cb5f1" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="bda27b8" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="3bbe8b9" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.</p></div></div></section>

Inovra Group

Business Development

Professional Development

Account Management

Session for up to ten delegates in a single session

Group Session

<section data-element_type="section" data-id="c64e7af" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="f76ef42" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="b4b46a1" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h1 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Overview</h1></div><div data-element_type="widget" data-id="0d88ac6" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This course has been created to help safely navigate attendees through the minefield of absence management, paying attention to issues of systems, procedures and organisational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. Attendees will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks.</p></div></div></section><section data-element_type="section" data-id="017e92c" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="3a456f6" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="d97d947" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Description</h2></div><div data-element_type="widget" data-id="aef4b3c" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">It&rsquo;s estimated that absence from work costs the UK economy over &pound;13 billion per year, with the &lsquo;average&rsquo; employee taking around seven days off sick annually. The need for managers, HR people and leaders to control absenteeism is critical if a company is to survive and prosper.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">But just what is &lsquo;absence&rsquo;? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law?</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">As well as the usual training material, attendees on this course also receive several useful handouts and exercises relating to absence management.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Topics covered:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">An Absence Management Model</strong> &ndash; this section identifies a simple model for managers to apply when dealing with absenteeism&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defining Absence</strong> &ndash; the text book definition will help learners clearly understand what is meant by absence&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Types of Absence</strong> &ndash; unravelling the different types of absence and distinguishing between absence and leave&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classifying Absence</strong> &ndash; by classifying types of absence, the learner can begin to get a steer on how to manage it&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Statistics</strong> &ndash; identifying the real cost of absence and looking at regional and sector differences&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Reasons for Absence</strong> &ndash; considering the high-level issues that have an impact on absence, like culture and job design&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Causes of Sickness</strong> &ndash; here the national league tables of sickness causes are discussed, giving the learner the chance to reflect on their own team or company&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Absence Management &ndash; Stage 1</strong> &ndash; contracts, policies, procedures and legal entitlements are all examined here, to allow learners to get a grasp of what they have to know to&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Absence Management &ndash; Stage 2</strong> &ndash; record keeping, costing absence and benchmarking provide the chance for analysis and understanding in the context of the learner&rsquo;s own organisation&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Absence Management &ndash; Stage 3</strong> &ndash; setting out the skills and interventions that managers need to apply in the effective management of absence, including: communication, professional advice, workplace issues and return to work interviews&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Traditional Approaches</strong> &ndash; an examination of performance management, sick pay, discipline, recruitment and selection and how these can lend themselves to effective absence management&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Reducing Absenteeism</strong> &ndash; through less traditional approaches, looking at &lsquo;carrots and sticks&rsquo;, targets, employee assistance, unusual initiatives and organisational culture.&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Recent&nbsp;Developments</strong> &ndash; considering the impact of &lsquo;fit notes&rsquo; and potential pandemics.</span></li></ul></div></div></section><section data-element_type="section" data-id="aa2c70a" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="e197c99" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="a047155" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Who should attend</h2></div><div data-element_type="widget" data-id="bfe9819" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This course has been designed for anyone that deals with absence or needs to have an awareness of the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">absence management</strong> process. This could include; Team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organisations.</p></div></div></section><section data-element_type="section" data-id="a8722c0" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="afef30f" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="fde7bee" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Requirements for Attendance</h2></div><div data-element_type="widget" data-id="d06a369" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">None.</p></div></div></section>

Absence Management

Group booking for up to ten delegates on the course.  See FAQ for delivery location details.

<h2 fr-original-style="" style="box-sizing: border-box;">Course Details</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A face fit test is a simple test which checks whether a person&#39;s mask fits their face shape
and size.

When worn correctly RPE (respiratory protective equipment) should protect the wearer from
airborne hazards (particulates, dusts, gases etc).&nbsp; As people come in all sorts of shapes and
sizes it is unlikely that one particular type or size of RPE face piece will fit everyone. A face
fit test will help ensure that the RPE selected is suitable for the wearer.

Our testing regime will ensure that customers are aware of the following:

Use equipment that fits their face.
Understand how to maintain their equipment where re-usable masks are used.
Understand limitations of the testing regime.
Understand where re-testing will be required and why

If no dates are available please call the team on 01782 438813 for available dates.</p>

This course will provide those who require it, the knowledge of how to use Face Masks correctly...

Qualitative Face Fit Test (On-Site)

Cork

Exeter

<div style="color: rgb(5, 5, 5); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(5, 5, 5);"><div dir="auto" fr-original-style="" style="box-sizing: border-box;">Join Workplace Innovation Europe&#39;s new ILM accredited Leadership Foundation Programme to enhance your effectivenesss at work, develop your career and improve your competitiveness in the jobs market.</div></div><div style="color: rgb(5, 5, 5); box-sizing: border-box;" fr-original-style=" color: rgb(5, 5, 5);"><div dir="auto" fr-original-style="" style="box-sizing: border-box;">Your learning journey will include:</div></div><div style="color: rgb(5, 5, 5); box-sizing: border-box;" fr-original-style=" color: rgb(5, 5, 5);"><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; <a tabindex="-1" style="color: rgb(56, 88, 152); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style="color: rgb(56, 88, 152);"></a>Enabling highly effective jobs and teams</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Rethinking organisational structures, management &amp; processes</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; High involvement innovation &amp; continuous improvement</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; People-centred technologies &amp; digitalisation</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Enabling employee voice</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Emotional intelligence and effective leadership behaviours</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Co-created leadership</div><div dir="auto" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Leading People-Centred Change</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Coaching Principles</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;">Our blended Programmes are delivered through webinars, one-to-one online mentoring and e-learning. You work at your own pace and our highly experienced tutors help you to adapt and apply the knowledge to your own workplace experience. The Programme can also be delivered to groups of people in person at your own workplace. On successful completion, you gain an ILM Award in Leadership &amp; Management. Completion normally takes between 2 - 5 months.</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div>

Workplace Innovation Europe

Are you seeking to make a real impact at work by gaining new leadership skills and enhancing your personal development? Our accredited Leadership Foundation Programme provides you with in-depth understanding of how to enhance business performance and employee wellbeing, and how you as an effective change leader can coach, inspire, engage and empower your people. And you gain an internationally recognised ILM Level 5 Award in Leadership and Management. 

Leadership Foundation Programme

General admission

Redhill

<h3><b>IP demystified training course description</b></h3> 
				<p>
                 A concise overview course covering TCP/IP with particular emphasis on the addressing and security issues of TCP/IP networks.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
       <li>Describe TCP/IP.</li>
					<li>List the rules of IP addressing.</li>
                    <li>Recognise the impact of the addressing rules on adds/moves and changes.</li>
                    <li>Recognise the use of subnet masks.</li>
                    <li>Explain how firewalls work.</li>
                    <li>Recognise the role of DNS.</li>
                  </ul>
       
        <h5>
        <b>IP demystified training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone, although the course is particularly aimed at non-technical personnel needing some knowledge of TCP/IP.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Network fundamentals</p>
              
							<li><b>Duration</b></li>
							
              <p>1 day
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>IP demystified training course contents</b></h3>
      <ul>
				<li>What is TCP/IP?</li><p>
What is IP? What is TCP? What is TCP/IP?
Internetworking, protocols, services. The Internet,
RFCs, comparison with OSI 7 layer model.
				</p><li>Basic configuration</li><p>
IP addresses, subnet masks, default gateways,
DHCP, ping.
</p><li>Addressing</li><p>
IP address format, rules of IP addressing, where to
get IP addresses, private addresses, subnet
masks, How subnet masks are used to determine
network numbers. Ranges of addresses.
</p><li>NAT</li><p>
Private versus public IP addresses, NAT, NAPT.
</p><li>IPv6</li><p>
What is IPv6, IPv6 usage, Why IPv6, 128bit IPv6
addresses, IPv6 migration, dual stack, tunnelling.
</p><li>Routing</li><p>
What is a router? how routers join networks,
benefits and disadvantages of routers, default
gateways, routing tables, routing protocols.
Traceroute.
</p><li>Firewalls</li><p>
What is a firewall, firewall architectures, filtering,
DMZ, Proxy servers, stateful packet inspection.
</p><li>DNS</li><p>
How hostnames are converted to IP addresses.



</p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

IP demystified

<h3><b>VoIP and IP Telephony training course description</b></h3> 
				<p>  A concise overview course for management covering voice communications using IP networks. The course focuses on how VoIP works at a simplified level enabling delegates to recognise the key decisions to be made when implementing VoIP.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
       <li>Describe the key buzzwords used in the VoIP arena.</li>
					<li>Explain how VoIP and IPT work (at a simplified level).</li>
                    <li>Describe the issues of providing a converged architecture.</li>
                    <li>Recognise the key decisions to be made when implementing VoIP</li>
                  </ul>
       
        <h5>
        <b>VoIP and IP Telephony training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone, although the course is particularly aimed at non-technical personnel needing some knowledge of VoIP.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Network fundamentals</p>
              
							<li><b>Duration</b></li>
							
              <p>1 day
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>VoIP and IP Telephony training course contents</b></h3>
      <ul>
				<li>Introduction</li><p>
What is VoIP, brief review of IP, brief review of
telephones, voice and signalling.
</p><li>VoIP issues</li><p>
Bandwidth, Delay, Jitter. Voice coding and
compression, packetising voice, comparison of
techniques, MOS.IP performance and QoS. The
need for QoS, prioritising voice.
</p><li>Architectures</li><p>
Hard phones, soft phones, video phones,
desktop, backbone, gateway, integrating analog
phones and PCs, carriers, Softswitches.
</p><li>VoIP protocol stack</li><p>
RTP, RTCP. H.323 vs SIP, other signalling
protocols.
</p><li>H.323</li><p>
Architecture, Call setup, Gatekeepers.
</p><li>SIP</li><p>
Comparison with H.323, SIP proxy, proxy servers,
redirect servers, location servers.
</p><li>MGCP and MegaCo</li><p>
Carrier networks, PSTN breakout, SS7 gateways,
MGCP, Megaco.
	</p><li>IP PBXs</li><p>
Integrating IP into 'normal' PBXs, IP PBXs,
Asterisk. UM, other telephony applications.
</p>
      </ul>

VoIP & IP telephony demystified

<h3><b>BGP training course description</b></h3> 
				<p>A study of BGP for non engineers working in the
Internet. The course starts with a review of the basics
of routers and routing tables and then moves on to a
simple overview of how BPG works with a focus on
BGP metrics influencing the route traffic takes through
the Internet. Hands on with routers follow the major
sessions to reinforce the theory. Note these hands on
sessions are more demonstrations by the trainer but
some can be followed along and done by delegates
(e.g. looking at Internet routing tables.) 
</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Explain how routing tables influence Internet traffic.</li>
 <li>Describe how BGP works.</li>
 <li>Explain the methods BGP can use to influence
Internet traffic.</li>
 <li>Use traceroute, peeringdb, route collectors and
looking glasses to analyse traffic flows.</li>
 <li>Explain the difference between bi lateral and
multilateral peering using a route server. 
</li>
                  </ul>
       
        <h5>
        <b>BGP training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Non technical staff wishing to know more about BGP. </p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>None.</p>
              
							<li><b>Duration</b></li>
							
              <p>1 day
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>BGP training course contents</b></h3>
      <ul>
				<li>Networks, routers and routing tables
</li><p>
What is a network, what is a router, routing tables,
static routes, routing protocols. When an ISP uses
static routes and when they use BGP. IP
addresses, subnet masks, groups of IP addresses.
IPv6. Hands on: Showing a full routing table.
Seeing traceroute being used.


				</p><li>Basic BGP</li><p>
What's BGP? BGP versus other routing protocols,
ASs, AS numbers. RIPE database, peeringdb.
Hands on: Finding AS numbers. Showing simple
BGP configuration and routing tables in an EVENG example.

</p><li>How BGP works
</li><p>
Simple walk through of BGP incremental updates
and how routes change when links go down.
Hands on: Showing packets and route changes
when a link goes down/comes up.
</p><li>BGP path selection
</li><p>
Transit, peering, routing policy and route filtering.
Longest matching rule in routing tables, route
selection order, Local preference, AS prepend,
MEDs. Hands on: Seeing BGP influencing traffic.
Looking at peering policies in RIPE and peeringdb.
		  
</p><li>Route servers
</li><p>
What are route servers? LINX route servers, route
server policy control and communities, What are
route collectors, Looking glasses. Hands on:
Seeing the LINX route server details in peeringdb,
using a looking glass. 
		  

</p>
      </ul>

BGP demystified

<h3><b>Git and GitHub course description</b></h3>
      <p> This course covers version control using Git but also
using GUI frontends such as GitHub. The course starts
with a tour of using GitHub but then quickly moves onto
using git from the command line. All elements of git
version control are covered including creation of
repositories, adding and editing files, branches and
merging, rewriting history and handling merge conflicts.
Hands on sessions are used throughout the course.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
   <li>Install git.</li>
					<li>Add and edit files in a repository.</li>
					<li>Create branches and perform merges.</li>
     <li>Handle merge conflicts.</li>
                  </ul>
        <h5>
        <b>Git and GitHub course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone requiring version control.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>None.</p>
              
							<li><b>Duration</b></li>
							
              <p>1 day
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Git and GitHub course contents</b></h3>
      <ul>
				<li>Introduction </li><p>
Version control for software, configuration management. Other uses. Version control systems. What is git? What is GitHub? Distributed version control. Comparison of git to other systems.

</p><li>GitHub </li><p>
Getting started, creating an account, account types, repositories, access control, bug tracking, feature requests. Alternatives to GitHub.
<br /><span>Hands on</span> Using GitHub.

</p><li>Installing git </li><p>
Linux install, Windows install, git config, levels, user.name, user.email.
<br /><span>Hands on</span> Installing and configuring git.

</p><li>Creating repositories </li><p>
git clone, github, git remote, git init.
<br /><span>Hands on</span> Creating a repository.

</p><li>Adding and editing files </li><p> Staging and adding, git add, git commit, git push, git pull, git status, git log. Two stage process. File states: Working, staging, history, untracked. git mv, git rm, .gitignore, git diff, git difftool. Undoing changes.
<br /><span>Hands on</span> Adding and editing files in git.

</p><li>Branching and merging </li><p>
What is a branch, HEAD label, master branch, git branch, git checkout. Feature branches, bux fix branches, integration branches, production branches, fast forward merges, 3 way merges, git merge, git status, git log, tags.
<br /><span>Hands on</span> Making branches, merging.

</p><li>Rewriting history </li><p> git reset, git rebase, advantages.
<br /><span>Hands on</span> Reset commits, rebase a branch.

</p><li>Merge conflicts </li><p>
What is a conflict, conflict resolution process, resolving merges, rebasing, git log, merge tools, configuring merge tools, avoiding conflicts.
<br /><span>Hands on</span> Merge resolution.</p>
      </ul>

Git and GitHub for engineers

<h3><b>LAN training course description</b></h3> 
				<p>A concise overview course covering Local Area
Networks with particular emphasis on the use of
Ethernet and Wireless LANS. As well as explaining
buzzwords we cover how the technology works at a
simple level. After defining LANs the course moves
onto Ethernet and switching also covering VLANs. WiFi
is then covered, with coverage of 802.11 standards and
frequencies along with integrating WiFi with Ethernet.
The course then covers routers and their role in
connecting networks and the course finishes with a
comparison of Ethernet vs WiFi and when to use them.
</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Describe how Ethernet works (in simple terms) and
when to use Ethernet.</li>
<li>Explain the difference between a switch and a
router.</li>
<li>Describe how WiFi works (in simple terms).</li>
<li>Describe the role of Access points.</li>
<li>Evaluate wireless technologies and when to use
them.</li>
<li>List the speeds of various LAN technologies.
</li>
                  </ul>
       
        <h5>
        <b>LAN training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Sales staff, managers and other non technical staff.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>None.</p>
              
							<li><b>Duration</b></li>
							
              <p>1 day
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>LAN training course contents</b></h3>
      <ul>
				<li>LANS</li><p>
What is a LAN? LAN standards, LAN choices,
choosing the media, copper, UTP, cat5e, fibre, RF,
bandwidth speeds, link aggregation, Full/half
duplex.

				</p><li>Ethernet</li><p>
What is Ethernet? 802.3, parts of Ethernet,
Ethernet evolution, MAC addresses, frames,
broadcasts.
</p><li>Ethernet switches</li><p>
What are switches, switches versus hubs, how
switches work, ways to configure switches, Loops,
STP.
</p><li>VLANs</li><p>
What are VLANs? Why have VLANs, impact of
VLANs, Tagging (aka trunking), 802.1Q
		  
</p><li>Wireless LANS</li><p>
Type of wireless LAN, RF frequencies, 2.4GHz,
5GHz, others, interference, standards, 802.11 and
variants, CSMA/CA.
		  

</p><li>Wireless LANS</li><p>
NICs, Access points, integration with Ethernet,
multiple access points, mesh networks, WiFi
security.

</p><li>Interconnecting LANs</li><p>
Routers, connecting networks, interconnecting
VLANs, IP addressing, Layer 3 switches. 
</p><li>Summary</li><p>
WiFi vs Ethernet.

</p>
      </ul>

LANs demystified

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sixty minute webinar on rally regularity timing for jogularity and regularity in styles where a full average speed time schedule is provided. The competitive component of on the public highway historic road rallying, focusing on jogularity style timing. Ideal for competitors on events such as HERO Challenge, Rally the Globe events or Three Castles.
</p>

Join our exclusive 60-minute webinar on rally regularity timing, designed to give an introduction to regularities in the jogularity or cumulative speed table styles. Learn how to navigate a full average speed time schedule and master the competitive aspects of historic road rallying on public highways. This session focuses on the processes required to understand and use the supplied time schedules, perfect for those competing in events like the HERO Challenge, Rally the Globe, and Three Castles. Whether you're a seasoned competitor or looking to sharpen your skills, this webinar will equip you with the strategies you need to succeed.


Rally Navigation Training Services

Sports & Fitness

Historic Road Rallying training webinar on Regularity focusing on the Jogularity and Cumulative Speed Table styles.

Rally Navigation - Introduction to Regularity Timing

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

Nexus Human

IT Service Management

ITIL

IT Certifications

IT (Information Technology)

International Trauma Life Support (ITLS)

Institute of Leadership & Management (ILM)

ITILÂ© 4 Foundation

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">his 2 hour session will combine knowledge as well as practical interactive scenarios to work through to assist delegates in evaluating themselves to identify areas they might need to improve on.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The course will cover:<img src="https://images.cademy.co.uk/cd74539b-d6a2-46d2-9df6-1144792fca8b/ccf32df0-3acf-4386-9008-ca93939f3bb8/original.png" style="width: 188px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 188px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable"></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The purpose of the role (reminder)</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How the role has evolved</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What lessons can be gained so far</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How do you create a culture of compliance</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What good systems, policies and procedures look like</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Easy tips on what, where and how you should be looking</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="22" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="22:0" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></span></h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This online course is suitable for those new to the COFA role, those supporting the COFA and for those that would like a refresher of the role and their responsibilities.</p><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">An information pack including the course slides, scenarios and suggested answers will be provided to all delegates, which may be useful for ongoing reference.</p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/sarah-charlton/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Sarah Charlton, Consultant, DG Legal</span></strong></a></h3><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><img src="https://images.cademy.co.uk/cd74539b-d6a2-46d2-9df6-1144792fca8b/be6c499f-96da-4f30-ab0b-c93b88a4fb82/original.png" style="width: 194px; display: inline-block; vertical-align: bottom; margin: 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 194px; display: inline-block; vertical-align: bottom; margin: 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">Sarah has a BSc (Hons) in Applied Accounting and is a Fellow member of the Association of Chartered and Certified Accountants. Her career spans over 35 years working within the legal sector, fulfilling roles from COFA through to CEO. During her career she has worked with a number of legal regulators, professional bodies and government organisations. Sarah has been a member of the Institute of Legal Finance and Management throughout her career, qualifying as a Fellow member in 2005. Sarah also served as chairperson between 2010-2012 and continues to serve as an Executive Council Member.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

This 2 hour session will combine knowledge as well as practical interactive scenarios to work through to assist delegates in evaluating themselves to identify areas they might need to improve on. 
The course will cover:

The purpose of the role (reminder)
How the role has evolved
What lessons can be gained so far
How do you create a culture of compliance
What good systems, policies and procedures look like
Easy tips on what, where and how you should be looking
Target Audience
This online course is suitable for those new to the COFA role, those supporting the COFA and for those that would like a refresher of the role and their responsibilities.
Resources
An information pack including the course slides, scenarios and suggested answers will be provided to all delegates, which may be useful for ongoing reference.
Please note a recording of the course will not be made available.
Speaker
Sarah Charlton, Consultant, DG Legal

Sarah has a BSc (Hons) in Applied Accounting and is a Fellow member of the Association of Chartered and Certified Accountants. Her career spans over 35 years working within the legal sector, fulfilling roles from COFA through to CEO. During her career she has worked with a number of legal regulators, professional bodies and government organisations. Sarah has been a member of the Institute of Legal Finance and Management throughout her career, qualifying as a Fellow member in 2005. Sarah also served as chairperson between 2010-2012 and continues to serve as an Executive Council Member.





DG Legal

Compliance Officer For Finance and Administration (COFA) Masterclass Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">The purpose&nbsp;of these qualifications is to enable learners to coach clients &ndash; one to one and in small groups &ndash; towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">This qualification is mapped directly to:</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Unit 1: Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li fr-original-style="" style="box-sizing: border-box;">Unit 2: Providing a positive customer experience in the exercise environment</li><li fr-original-style="" style="box-sizing: border-box;">Unit 3: Lifestyle management &amp; health awareness</li><li fr-original-style="" style="box-sizing: border-box;">Unit 4: Gym-based programme planning and preparation</li><li fr-original-style="" style="box-sizing: border-box;">Unit 5: Gym-based programme delivery and professional instruction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 6: Applied anatomy and physiology</li><li fr-original-style="" style="box-sizing: border-box;">Unit 7: Promoting wellness through client motivation and interaction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 8: Bespoke exercise programme design</li><li fr-original-style="" style="box-sizing: border-box;">Unit 9: Customised exercise programme instruction and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">Unit 10: Nutrition to support physical activity</li><li fr-original-style="" style="box-sizing: border-box;">Unit 11: Business acumen for a successful Personal Training Practice</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Multiple choice test</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Observation of practical skills</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Portfolio of evidence (Learner assessment record)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Add Ons:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">If you choose the <em fr-original-style="" style="box-sizing: border-box;">Gold</em> or <em fr-original-style="" style="box-sizing: border-box;">Platinum</em> Course you will receive the following:</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">NASM Certified Nutrition Coach (CNC) - </span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">*Platinum Only</em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Behaviour Change Science: Help Clients Stick with their Programme</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Speed Agility and Quickness Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Navigating Diets</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Anatomy of a Research paper: How to Read beyond the Abstract</strong></span></p></div><br fr-original-style="" style="box-sizing: border-box;"></div></section></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.
This qualification is mapped directly to:
The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.
Qualification Structure:
Unit 1: Anatomy & physiology for exercise & fitness instructors
Unit 2: Providing a positive customer experience in the exercise environment
Unit 3: Lifestyle management & health awareness
Unit 4: Gym-based programme planning and preparation
Unit 5: Gym-based programme delivery and professional instruction
Unit 6: Applied anatomy and physiology
Unit 7: Promoting wellness through client motivation and interaction
Unit 8: Bespoke exercise programme design
Unit 9: Customised exercise programme instruction and communication techniques
Unit 10: Nutrition to support physical activity
Unit 11: Business acumen for a successful Personal Training Practice
Entry Requirements:
Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.
Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)


Add Ons:
If you choose the Gold or Platinum Course you will receive the following:
NASM Certified Nutrition Coach (CNC) - *Platinum Only
NASM Behaviour Change Science: Help Clients Stick with their Programme
NASM Speed Agility and Quickness Training
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NASM Anatomy of a Research paper: How to Read beyond the Abstract

Platinum Training Institute

NASM

Personal Trainer

Coaching

Sport

Fitness

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.

PTI Diploma in Personal Training

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The purpose of this&nbsp;qualification&nbsp;is to enable&nbsp;learners to develop the&nbsp;knowledge and skills&nbsp;so they can engage, facilitate, educate and support clients in a gym or health club environment.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Completing this qualification allows learners to access Gym Instructor jobs.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 1 &ndash; Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 2 &ndash; Providing a positive customer experience in the exercise environment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 3 &ndash; Lifestyle management &amp; health awareness</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 4 &ndash; Gym-based programme planning and preparation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 5 &ndash; Gym-based programme delivery and professional instruction</li><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Multiple choice test</span><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment workbook</span></p><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Observation of practical skills</span></p><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Portfolio of evidence (Learner assessment record)</span></p></ul></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.
Completing this qualification allows learners to access Gym Instructor jobs.
Qualification Structure:
Unit 1 – Anatomy & physiology for exercise & fitness instructors
Unit 2 – Providing a positive customer experience in the exercise environment
Unit 3 – Lifestyle management & health awareness
Unit 4 – Gym-based programme planning and preparation
Unit 5 – Gym-based programme delivery and professional instruction
Entry Requirements:Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.

Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)

Physical Activity

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.

Completing this qualification allows learners to access Gym Instructor jobs.

YMCA Level 2 Certificate in Gym Instructing

Manchester

Bingley

Cardiff

Milton Keynes 

Birmingham

Bedford

<div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">INTRAMUSCULAR, INTRADERMAL &amp; SUBCUTANEOUS INJECTION COURSE (GPT601)<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">CLASSROOM or VIRTUAL CLASSROOM (with online theory)</span></h2></div><section fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-testid="columns" fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-mesh-id="comp-kl8214n52inlineContent" data-testid="inline-content" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214n52inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">Learn how to administer vaccines or injections ...&nbsp;</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Nationally Recognised Qualification</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Includes IM, ID and Sub-Cut Injection methods</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">OCN Accredited - Level 4 (Foundation Degree - FDSc)</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Covers all steps to safely perform a vaccination</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Use same techniques and skills for aesthetic therapies</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Includes B12, Vitamin C and other treatments</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Essential qualification for all injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Basic understanding of English language required</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">OPEN TO ALL APPLICANTS</p></li></ul><div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">About this course</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">Learning Outcomes</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">After the course</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">PART 1 - Theory: complete online at<br fr-original-style="" style="box-sizing: border-box;">home or work and download a certificate of completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">PART 2 - Skills and Practical Development: Attend in the Classroom or Virtual Classroom</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Vaccination - all essential vaccines including Covid-19, Flu and other annual vaccines</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Injections - Aesthetics - B12, Vit C etc.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">78 UK &amp; Eire training locations</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">OCN Accredited at Level 4 (FDSc)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Medical training standards throughout</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Skills for Health &amp; WHO compliant</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" id="isPasted" fr-original-style="color:#0D73B7;">Learning Outcomes</span></p><div data-mesh-id="comp-kl8214o43inlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214o43inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Train up to point of first vaccination or injection&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All theory and practical skills required to perform a safe procedure</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Covers all essential theory and skill-set development to meet medical standards</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the procedures used to set up &nbsp;a manage and administer a vaccine</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Post-injection management and how to avoid critical complications</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Correct client care and aftercare</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Includes legal, consent and documentation</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" id="isPasted" fr-original-style="color:#0D73B7;">After the course</span></p><div data-mesh-id="comp-kl8214oainlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214oainlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Safely and competently administer a vaccine or drug treatment (ie. B12)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Correct client management before, during injection and safe after-care</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understanding equipment types and appropriate choices</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand vaccine management control</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Appreciate legal and professional responsibilities</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Offer injection therapies to clients - vitamin supplements</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Administer in hospitals, GP Surgeries and Outreach Centres</p></div></div></div></div></div></div></div></div></div></div></div></section>

INTRAMUSCULAR, INTRADERMAL & SUBCUTANEOUS INJECTION COURSE (GPT601)
CLASSROOM or VIRTUAL CLASSROOM (with online theory)
Learn how to administer vaccines or injections ... 
Nationally Recognised Qualification
Includes IM, ID and Sub-Cut Injection methods
OCN Accredited - Level 4 (Foundation Degree - FDSc)
Covers all steps to safely perform a vaccination
Use same techniques and skills for aesthetic therapies
Includes B12, Vitamin C and other treatments
Essential qualification for all injections
Basic understanding of English language required
OPEN TO ALL APPLICANTS
About this course
Learning Outcomes
After the course
PART 1 - Theory: complete online at
home or work and download a certificate of completion
PART 2 - Skills and Practical Development: Attend in the Classroom or Virtual Classroom
Vaccination - all essential vaccines including Covid-19, Flu and other annual vaccines
Injections - Aesthetics - B12, Vit C etc.
78 UK & Eire training locations
OCN Accredited at Level 4 (FDSc)
Medical training standards throughout
Skills for Health & WHO compliant
Learning Outcomes
Train up to point of first vaccination or injection 
All theory and practical skills required to perform a safe procedure
Covers all essential theory and skill-set development to meet medical standards
Understand the procedures used to set up a manage and administer a vaccine
Post-injection management and how to avoid critical complications
Correct client care and aftercare
Includes legal, consent and documentation
After the course
Safely and competently administer a vaccine or drug treatment (ie. B12)
Correct client management before, during injection and safe after-care
Understanding equipment types and appropriate choices
Understand vaccine management control
Appreciate legal and professional responsibilities
Offer injection therapies to clients - vitamin supplements
Administer in hospitals, GP Surgeries and Outreach Centres

Geopace Training

Immunisation & Vaccination

Immunisation

Allied Health

Allied Health Professions (AHP)

Injection

Vaccination

Vaccinator

Medicine & Nursing

Learn how to administer vaccines or injections ...

    Nationally Recognised Qualification

    Includes IM, ID and Sub-Cut Injection methods

    OCN Accredited - Level 4 (Foundation Degree - FDSc)

    Covers all steps to safely perform a vaccination

    Use same techniques and skills for aesthetic therapies

    Includes B12, Vitamin C and other treatments

    Essential qualification for all injections

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Vaccination / Injection Course (GPT601)

London

Actors Studio

Screen Acting Weekly with Showreel

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This live virtual <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Agility in HR (ICP-AHR) Training &amp; Certification Program</span></strong> enables the participants to learn:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to <u fr-original-style="" style="box-sizing: border-box;">adopt and apply agile principles, values, and methodologies within the HR department</u> itself &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Agile for HR</span>.&rdquo;</em></strong> &ndash; and</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The <u fr-original-style="" style="box-sizing: border-box;">role of HR in facilitating and supporting the adoption of Agile practices and principles across the organization</u> &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">HR for Agile</span>.&rdquo;</em></strong></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">During this&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live-immersive interactive workshop</span></strong>, participants will learn&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential concepts</strong>&nbsp;related to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Agile for HR&rdquo;</em></strong>&nbsp;through&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">practical, easy-to-follow, hands-on exercises</span></strong>. By actively participating, attendees will develop a comprehensive understanding of:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR processes:</strong>&nbsp;adopting iterative and incremental approaches to HR processes like performance management, recruitment, and onboarding.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR project management:</strong>&nbsp;This involves using Agile project management frameworks (e.g., Scrum or Kanban) to manage HR initiatives.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cross-functional collaboration:</strong>&nbsp;Promoting collaboration between HR and other departments using Agile principles, such as self-organizing teams and regular feedback loops.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Throughout the course, participants will&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">acquire knowledge</strong>&nbsp;on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;HR for Agile&rdquo;</em></strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">gain the ability to facilitate and support agile transformation within their organization</span></strong>. The training program includes&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">relevant case studies, useful tools, and effective techniques related to</span>:</strong></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile talent acquisition:</strong>&nbsp;Implementing recruitment strategies prioritizing individuals with an Agile mindset and values.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile performance management:</strong>&nbsp;shifting to Agile-friendly approaches such as continuous feedback and frequent check-ins.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile Learning and Development:</strong>&nbsp;Providing training programs that equip employees with Agile skills and mindsets.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile organizational design:</strong>&nbsp;collaborating on restructuring the organization to support Agile practices like cross-functional teams and autonomy.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);">Bonus Module:</span></strong><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"> </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"><u fr-original-style="" style="box-sizing: border-box;">Enhancing HR Agility with AI &amp; Analytics:</u></span>&nbsp;</em></strong>This module explores the integration of AI and analytics to revolutionize HR practices, aligning them with agile principles. Participants will learn how these technologies can automate tasks, enhance decision-making, and support agile transformations across the organization. Through focused examples, the session highlights the impact on recruitment, performance management, and overall HR efficiency, offering a forward-looking approach to agile HR management.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course will be delivered through <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live virtual sessions via Zoom</span></strong>.&nbsp;<span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">There are the following dates on which you can opt for this course:</span></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 8-10 Apr | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 13-15 May | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 12-14 Jun | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 22-24 Jul | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 14-16 Aug | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 16-18 Sep | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 9-11 Oct | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Nov | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Dec | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li></ol><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The following are the links to the<span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> <u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential documents</strong></u></span> that will help you make an informed decision:<br fr-original-style="" style="box-sizing: border-box;"></span></div><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed <span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">course brochure</span>: </strong><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link</span></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">&nbsp;</span></strong></div></li></ul><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Testimonials</span> from global HR professionals: </strong><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link</span></a><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">&nbsp;</span></div></li></ul>

ValueX2

https://www.valuex2.com/agile-hr-certification/
https://www.linkedin.com/company/80563537/

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