<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Course Overview:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore the key features of Falls Awareness including common causes of falls in care &amp; work environment including risk assessing for slips, trips and falls and being aware issues arising from medications and illnesses that can increase risk of falls.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Course Aims:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">To explain and promote best practice around falls prevention and fracture management in Social Care environment</li><li fr-original-style="" style="box-sizing: border-box;">To discuss and demonstrate dealing with falls in the Social Care environment</li></ul>

Prima Cura Training

Health & Safety Awareness

Health & Social Care

Social Care

Explore the key features of Falls Awareness including common causes of falls in care & work environment including risk assessing for slips, trips and falls and being aware issues arising from medications and illnesses that can increase risk of falls.

Fall Prevention Awareness 

London

<h2>Business Process Modeling: In-House Training</h2>
 <p>This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP®). Learn more at www.iil.com/bacp</p>
 <p>A process model is a description of a process in terms of its steps or actions, the data flowing between them and participants in the process, machines, systems, and organizations involved. Modeling is a critical business analysis skill. It applies graphical and text communication techniques to describe the actions, objects, and relationships acted upon in the process and the steps that act upon them. This course teaches the technique of process modeling and ties together the core methods of process, behavior, and data modeling to enable business analysts to fully describe business processes in levels of detail from multiple perspectives.</p><h3>What you will Learn</h3>
 <p>Upon completion, participants will be able to:</p>
 <ul>
 <li>Identify business processes and their components</li>
 <li>Work with UML diagrams</li>
 <li>Use process modeling in business diagramming</li>
 <li>Diagram and model business processes</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>The role of the business analyst</li> <li>The IIBA® <em>BABOK® </em>Knowledge Areas</li> <li>Business Process Modeling (BPM) and the business analyst</li> <li>A practical approach to business process modeling</li> </ul> <h3>The Context for Modeling Business Processes</h3> <ul> <li>Overview of context for business process modeling</li> <li>Analyzing stakeholder information</li> <li>Modeling best practices</li> <li>Critical inputs for BPM: Business Rules</li> <li>Critical inputs for BPM: Context Diagrams</li> </ul> <h3>Data Models</h3> <ul> <li>Overview of data modeling</li> <li>Entity relationship diagrams</li> <li>Object-oriented approach</li> <li>Class diagrams</li> <li>Other data models</li> </ul> <h3>Process Models - Part I (Non-UML)</h3> <ul> <li>Overview of process modeling</li> <li>Data flow diagrams</li> <li>Workflow diagrams</li> <li>Flowcharts</li> </ul> <h3>Process Models - Part II (UML)</h3> <ul> <li>Overview of UML Process Models</li> <li>UML Activity Diagrams</li> <li>UML Sequence Diagrams</li> </ul> <h3>Usage Models - Part I (Non-UML)</h3> <ul> <li>Overview of usage modeling</li> <li>Prototyping options</li> <li>Static prototyping and storyboards</li> <li>Dynamic prototyping</li> <li>User Interface Design and user stories</li> </ul> <h3>Usage Models - Part II (UML Use Cases)</h3> <ul> <li>Overview of Use Cases</li> <li>Use Case diagrams</li> <li>Use Case descriptions</li> <li>Use Cases and the product life cycle</li> </ul> <h3>Integrating the Models</h3> <ul> <li>Overview of integrating the models</li> <li>General analysis best practices</li> <li>Specific analysis techniques summary</li> <li>Best practices for transition to design</li> </ul> <h3>Summary and Next Steps</h3> <ul> <li>What did we learn and how can we implement this in our work environments?</li> </ul>


                </section>

IIL Europe Ltd

Business Process Modeling: In-House Training

General Admission

<h2>Program Management Skills: In-House Training</h2>
 <p>Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected.</p>
 <p>The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness.</p>
 <p>The participant will learn and apply the principles of program management through discussions, activities, and case study exercises.</p><h3>What You Will Learn</h3>
 <p>At the end of this workshop, you will be able to:</p>
 <ul>
 <li>Maximize the transformational impact of a program according to the business needs</li>
 <li>Explain management principles and techniques and apply them within a program context</li>
 <li>Implement program governance and organization that will produce expected benefits</li>
 <li>Plan for and manage benefit realization, risks, issues, and quality</li>
 <li>Manage component projects' interdependencies that are linked to both program and strategic objectives</li>
 <li>Engage program stakeholders effectively.</li>
 <li>Improve communication and action planning effectiveness for programs in organizations</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course structure</li> <li>Course goals and objectives</li> </ul> <h3>Foundation Concepts</h3> <ul> <li>Fundamental definitions and concepts</li> <li>Program challenges and benefits</li> <li>Program best practices and success criterion</li> <li>Stakeholder management</li> <li>Governance: program management office and program boards</li> <li>Standard for Program Management overview</li> </ul> <h3>Vision, Leadership, and the Business Case</h3> <ul> <li>What is vision, why, and how?</li> <li>Leadership vs. Management</li> <li>Program business case</li> </ul> <h3>Program Organization and Governance</h3> <ul> <li>Program organization</li> <li>Program governance</li> <li>Program board roles and responsibilities</li> </ul> <h3>Benefits Management</h3> <ul> <li>Benefits explored</li> <li>Benefits management</li> <li>Benefits realization</li> </ul> <h3>Program Management Planning</h3> <ul> <li>Program management plan</li> <li>Program blueprint and roadmap</li> <li>Program component dossier</li> <li>Program tranches</li> <li>Program estimating</li> <li>Program scheduling</li> </ul> <h3>Program Monitoring and Controlling</h3> <ul> <li>Program Control - An Overview</li> <li>Program Monitoring and Controlling</li> <li>Monitoring and Controlling Transition</li> </ul> <h3>Program Risk and Issue Management</h3> <ul> <li>Risk and issue management overview</li> <li>Program risk management</li> <li>Program issue management</li> </ul> <h3>Program Quality Management</h3> <ul> <li>Program quality management overview</li> <li>Program quality management principles</li> </ul> <h3>Program Stakeholder Management</h3> <ul> <li>Stakeholder engagement overview</li> <li>Stakeholder engagement planning</li> <li>EI, trust, communication and stakeholder engagement</li> </ul> <h3>Program Closure and Benefits Sustainment</h3> <ul> <li>Program closure overview</li> <li>Closing the program</li> <li>Program benefits sustainment</li> </ul> <h3>Summary</h3> <ul> <li>What did we learn, and how can we implement this in our work environments?</li> </ul>


                </section>

Program Management Skills: In-House Training

<h2>Agile Sprint Planning: In-House Training</h2>
 <p>The goal of the course is to provide you and your team with the ability to develop effective and realistic Sprint plans.</p>
 <p>Without effective Sprint Plans, iterations are set up for failure. But Sprint Planning cannot be improved on its own, in isolation. The Scrum processes are highly intertwined and influence each other. The surrounding artifacts, events, and roles must be examined closely, and enhanced, in order to improve Sprint Planning.</p>
 <p>This course will remind you of the theory to reinforce the principles, but will concentrate on next-level skills, so that you and the team are able to create realistic and usable Sprint Plans.</p>
 <p>This course is not introductory. You are already aware of the Scrum framework and have been implementing Scrum on your projects. Now is the time to improve efficiency and effectiveness, to facilitate successful Agile projects.</p><h3>What you will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Identify and correlate the key symptoms and root causes of ineffective sprint plans</li>
 <li>Improve key Product Backlog elements</li>
 <li>Evaluate Agile roles in sprint planning</li>
 <li>Appraise key product practices</li>
 <li>Enhance project transparency</li>
 </ul><section>
                    <h3>The Product Backlog</h3> <ul> <li>User stories</li> <li>Acceptance Criteria</li> <li>Backlog Refinement</li> </ul> <h3>Supporting Roles</h3> <ul> <li>Product Owner (the Backlog)</li> <li>Development Team</li> <li>Stakeholders and SMEs</li> </ul> <h3>Supporting Product Practices</h3> <ul> <li>Roadmaps and release plans and story maps</li> <li>Definition of Done</li> <li>Technical Debt</li> </ul> <h3>Transparency</h3> <ul> <li>Daily Scrums</li> <li>Information radiators</li> <li>Retrospectives</li> </ul> <h3>Sprint Planning</h3> <ul> <li>Capacity and Velocity</li> <li>Sprint Planning Meetings</li> <li>The Sprint Backlog</li> </ul> <h3>Summary</h3> <ul> <li>What did we learn, and how can we implement this in our work environments?</li> </ul>


                </section>

Agile Sprint Planning: In-House Training

<h2>Assuring Quality Through Acceptance Testing: In-House Training</h2>
 <p>It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community.</p>
 <p>It is the business analyst's job to define the business problem to be solved by IT. It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. The business analyst is not only concerned with the testing itself, but also with the management and monitoring of the users doing the acceptance testing, and recording, analyzing, and evaluating the results.</p><h3>What you will Learn</h3>
 <p>Upon completion, participants will be able to:</p>
 <ul>
 <li>Create a set of acceptance test cases</li>
 <li>Manage and monitor an acceptance test stage where users perform the testing</li>
 <li>Work with the development team in the systems testing stage</li>
 <li>Assess the solution once it is in the business environment</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>The role of the business analyst</li> <li>An introduction to the BABOK® Guide</li> <li>BA roles and relationships through the project life cycle</li> <li>Introduction to assuring software quality through acceptance testing</li> </ul> <h3>The Scope of IT Testing</h3> <ul> <li>Overview of testing stages</li> <li>The testing process</li> <li>Testing documentation</li> </ul> <h3>Pre-Acceptance Testing</h3> <ul> <li>The BA's role in testing</li> <li>Early development testing stages (unit and integration)</li> <li>Late development testing stage (system)</li> </ul> <h3>The Acceptance Test Stage - Part I (Planning, Design, and Development)</h3> <ul> <li>Overview of user acceptance testing</li> <li>Acceptance test planning</li> <li>Designing user acceptance tests</li> <li>Developing individual user acceptance test cases</li> <li>Building effective user acceptance test scenarios</li> </ul> <h3>The Acceptance Test Stage - Part II (Execution and Reporting)</h3> <ul> <li>Operating guidelines</li> <li>Execution</li> <li>Reporting</li> </ul> <h3>Post-Acceptance Testing</h3> <ul> <li>Overview</li> <li>Project implementation</li> <li>Project transition (project closure)</li> <li>Production through retirement</li> </ul> <h3>Testing Commercial Off-the-Shelf (COTS) Software</h3> <ul> <li>Overview</li> <li>Selecting the software</li> <li>Implementing the software</li> </ul> <h3>Summary</h3> <ul> <li>What did we learn and how can we implement this in our work environments?</li> </ul>


                </section>

Assuring Quality Through Acceptance Testing: In-House Training

<h2>Managing Multiple Projects: In-House Training</h2>
 <p>Succeeding in today's competitive marketplace often requires cycle time reduction - reducing the duration of projects and getting results faster. This workshop will address managing multiple projects within the context of program or product management.</p>
 <p>Are your projects taking longer and longer to complete? Are results less than optimal because of time pressures on resources? Would you like to increase project 'throughout'?</p>
 <p>Succeeding in today's competitive marketplace often requires cycle time reduction - reducing the duration of projects and getting results faster. This workshop will address managing multiple projects within the context of program or product management.</p>
 <p>Planning and managing individual projects is challenging. When introducing the real-life limitation of resources and other outside influences into the multi-project environment, those challenges are magnified, and new challenges are introduced.</p>
 <p>This interactive workshop will position you for immediate action. The goal of this course is to equip you with the necessary knowledge, skills, and techniques so that you can effectively and productively manage multiple projects.</p><h3>What you Will Learn</h3> 
 <p>You'll learn how to:</p> 
 <ul> 
 <li>Manage stakeholder relationships and expectations</li> 
 <li>Prioritize and sequence multiple projects</li> 
 <li>Manage time and stress within a multiple project environment</li> 
 <li>Effectively manage logical dependencies among projects</li> 
 <li>Optimize the use of resources across multiple projects using concepts from Critical Chain methods</li> 
 <li>Manage risk and communications in a multiple project environment</li> 
 </ul><section>
                    <h3>Getting Started</h3> <ul>  <li>Introductions</li>  <li>Course structure</li>  <li>Course goals and objectives</li>  </ul>  <h3>Foundation Concepts</h3> <ul>  <li>Portfolio, program, and project management principles</li>  <li>The multiple project environment</li>  <li>The MMP Process Model</li>  </ul>  <h3>Developing the Multiple Project List</h3> <ul>  <li>Multiple project portfolio management</li>  <li>Project selection</li>  <li>Project categories and types</li>  <li>The multiple project list</li>  </ul>  <h3>Multiple Project Logical Dependencies</h3> <ul>  <li>Project dependencies</li>  <li>Types of multiple project portfolios</li>  <li>Categories of logical dependencies across multiple projects</li>  <li>Project priorities in the multiple project schedule</li>  </ul>  <h3>Multiple Project Resource Management</h3> <ul>  <li>Multiple project resources and resource management concepts</li>  <li>Multiple project resource loading</li>  <li>Resource pool and resource database</li>  <li>Multiple project resource issues and outsourcing</li>  <li>Critical chain resource management, including drum resources and multi-tasking</li>  </ul>  <h3>Managing Risk Across Multiple Projects</h3> <ul>  <li>Multiple project risk management process</li>  <li>Identifying, assessing, and responding to multiple project risks</li>  <li>Critical chain and multiple project risks</li>  <li>Risk interrelationship management methods</li>  </ul>  <h3>Creating and Executing the Multiple Project Plan</h3> <ul>  <li>The multiple project plan</li>  <li>Multiple project scheduling</li>  <li>Multiple project budgeting</li>  <li>Executing and maintaining the multiple project plan</li>  <li>Controlling in the multiple project environment</li>  <li>Tools in multiple project management</li>  </ul>  <h3>Multiple Project Communications</h3> <ul>  <li>Effective communication in the multiple project environment</li>  <li>Common communication barriers</li>  <li>Multiple project communications plan</li>  <li>Resolving multiple project conflicts</li>  </ul>  <h3>Summary and Next Steps</h3> <ul>  <li>What did we learn, and how can we implement this in our work environments?</li>  </ul>


                </section>

Managing Multiple Projects: In-House Training

Loughborough

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			<p>Build confidence &amp; capability and engage in meaningful dialogue about race.</p>
			<div><i></i> 3 x 180mins</div>
			<div><i></i>  £670.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><p><span>Discussing EDI in the workplace can be a sensitive matter, through race talks you can ignite individuals and groups to co-create inclusive work environments where everyone can perform and do their best work effectively without bending themselves out of shape to fit in.</span></p>
<h2><span>What is race talks and how is it different?</span></h2>
<p>Race talks focuses us on what matters most, the impact of our collective efforts to accomplish your organisational EDI goals. Race Talks brings substantial and sustainable effectiveness to personal leadership and team development.</p>
<p><span>The Race Talks program</span> is a transparent way of seeing, being and working that helps individuals, teams and organizations go beyond themselves.</p>
<p>'Those that identify and address Mindset at the outset of the transformation process, have a +400% greater probability to succeed in change' Source: Mckinsey Quarterly</p>
<p>Race Talks focuses on what drives and informs our behaviours, our mindset. Many personal development solutions attempt to improve results by helping people to change behaviours. Focusing on behaviours alone is insufficient.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £2,617.50  Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Participant Outcomes:</h3>
<p>Experience how to create and leverage powerful, positive, and lasting impact, empowering your professional and personal relationships</p>
<p> </p>
<ul>
<li>Understand and experience the underlying unconscious mindset and the implications on your interactions, relationships and organizational health</li>
<li>Be the role model for an inclusive mindset &amp; behaviours</li>
<li>Learn to honestly assess, the extent to which you or others are working with a conscious (or unconscious) mindset</li>
<li>Positively influence yourself and your teams to be more engaged and productive</li>
<li>Learn to work or interact with ease and authenticity, in times of ambiguity and uncertainty, in a way that is more collaborative, inclusive, fulfilling and ultimately effective</li>
</ul>
<h3><span>Module 1 - Outline</span></h3>
<div>
<ul>
<li>Raise Awareness, creating from ourselves</li>
<li>Pre &amp; post assignment work</li>
<li>Evaluation</li>
</ul>
<h3><span>Module 2 - Outline</span></h3>
<div>
<ul>
<li>System awareness &amp; creating with others</li>
<li>Pre &amp; post assignment work</li>
<li>Evaluation</li>
</ul>
<h3><span>Module 3 - Outline</span></h3>
<div>
<ul>
<li>Inspire &amp; Engage in Accountable Action</li>
<li>Pre &amp; post assignment work</li>
<li>Evaluation</li>
</ul>
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<p></p>

Mpi Learning - Professional Learning And Development Provider

Build confidence & capability and engage in meaningful dialogue about race.

Let's Talk About Race (EDI)

<h2>Grateful Leadership: In-House Training</h2>
 <p>Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face.</p>
 <p>Grateful leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational.</p><h3>What you will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace</li>
 <li>Understand the potentially huge benefits of Grateful Leadership in the workplace</li>
 <li>Overcome the barriers to using acknowledgment</li>
 <li>Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior</li>
 <li>Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style</li>
 <li>Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course goals and objectives</li> <li>Introspection on the practice of Grateful Leadership</li> </ul> <h3>The Workforce Engagement Sustainability Challenge</h3> <ul> <li>Employees who are engaged, not engaged, and actively disengaged</li> <li>The costs of non-engagement</li> <li>Meeting the workforce engagement challenge</li> </ul> <h3>Acknowledgment, Engagement, and Leadership</h3> <ul> <li>Acknowledgment and its benefits</li> <li>Recognition versus acknowledgment</li> <li>'Challenging people' case study</li> <li>Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models</li> <li>Leadership and acknowledgment</li> <li>The 5 C's - Consciousness, Courage, Choice, Communication, Commitment</li> </ul> <h3>Employing the Power of Acknowledgment</h3> <ul> <li>Overcoming barriers to acknowledgment</li> <li>The Seven High-Interest Benefits Principles of Acknowledgment</li> <li>Exploring the acknowledgment process</li> </ul> <h3>Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style</h3> <ul> <li>Case study</li> <li>The ROI of Grateful Leadership</li> <li>Creating your Grateful Leadership Personal Action Plan™</li> <li>Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture</li> <li>The 360Â° Grateful Leadership Competency Assessment</li> </ul> <h3>Summary</h3> <ul> <li>What did we learn, and how can we implement this in our work environments?</li> </ul>


                </section>

Grateful Leadership: In-House Training

Harpenden

<p>Mindfulness is a practical technique for developing a greater sense of awareness and focus on the present moment. It is the opposite of mindlessness, meaning that actions and reactions become conscious and deliberate. It is an extremely useful tool for any busy work environment.</p><p>Currently being used by the likes of Google and Pepsi, mindfulness can be adopted within the workplace to reduce stress and anxiety, provide greater focus and clarity, improve leadership capabilities and enhance the general wellbeing of staff at all levels. This workshop has been developed for forward-thinking organisations wanting to make a real and sustainable commitment to improving workplace wellbeing and productivity.</p><p>This workshop will help you to understand the basic principles and benefits of mindfulness, and how it can be used in the workplace setting.</p><p>It will also enable you to develop techniques to alleviate overwhelming feelings of stress or anxiety, prepare for important or challenging meetings, and generally achieve a greater sense of focus, clarity and calm whilst dealing with a hectic schedule.</p>

The In House Training Company

Psychological Wellbeing Practitioner

Stress Management

Mindfulness

Wellbeing

Mental Health At Work

Mindfulness Teacher

Mindfulness - an introduction (In-House)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Health &amp; Safety Awareness course will help to improve your employee&#39;s knowledge of safe working practices, reduce risks in the workplace, and help to create a more compliant, safer work environment. These safety training courses help you keep up to date with the latest Health and Safety legislation, remain compliant, and ensure your employees are always following the safest work procedures.</p><h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">What are the aims of this course?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">The main hazards and risks to health and safety at work, how they are controlled, and your part in helping to control them.</li><li fr-original-style="" style="box-sizing: border-box;">The responsibilities of employers and employees under health and safety legislation.</li><li fr-original-style="" style="box-sizing: border-box;">The importance of, and the key factors in, risk assessments to control hazards and prevent risks.</li><li fr-original-style="" style="box-sizing: border-box;">The hazards and ill-health effects associated with specific work activities and processes, and the key controls to remove or reduce these risks so that they do not cause harm.</li></ul>

Health & Safety At Work

This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>CxO?s IT Managers/ Directors Senior Project Officers Project &amp; Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants</p>Overview<p>The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation.   A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management approaches and techniques to a real change initiative - but may not be sufficiently skilled to do this appropriately for all situations. Their individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. Successful candidates will have fulfilled the knowledge requirements for Change Management Institute accreditation.</p><p>Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge.</p>Prerequisites<p>The change management foundation certificate is required to sit the practitioner level exam.</p></div><div id="course-pills-2"><h3>1 - Change Impact</h3> <ul> <li>Levers for change</li> <li>Levels of adoptions and critical mass</li> <li>Reinforcing systems</li> </ul> <h3>2 - Exam Preparation</h3> <ul> <li>Change Management Practitioner exam preparation</li> <li>Change Management Practitioner exam</li> </ul></div>

Nexus Human

Project Management Qualification (PMQ)

Certified ScrumMaster (CSM)

ACP (Agile Certified Practitioner)

AWS Certified Cloud Practitioner

Commercial & Contract Management Certification Program (CCM)

Certified Manager of Quality

Change Management Practitioner

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Level 3 Award in Assessing Competence in the Work Environment (RQF) is intended for assessors who assess occupational competence in an individual&rsquo;s work environment. This qualification introduces learners to the principles and practices of assessment and assessing occupational competence in the work environment.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">If you will also assess &nbsp;knowledge and understanding in environments other than the work environment (for example a workshop, classroom or training environment), we recommend that you complete the full CAVA certificate, <a href="https://atctraining.net/courses/level-3-certificate-in-assessing-vocational-achievement" target="_blank" rel="noopener" style="color: rgb(2, 116, 190); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 116, 190);">click here</a>.&nbsp;If you do not have access to assess learners in the workplace, we recommend the Level 3 Award in Assessing Vocational Achievement,&nbsp;<a href="https://atctraining.net/courses/level-3-award-in-assessing-vocationally-related-achievement-rqf" target="_blank" rel="noopener" style="color: rgb(2, 116, 190); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 116, 190);">click here</a>.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners will achieve 9 credits across 2 units:</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding the principles and practices of assessment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assess occupational competence in&nbsp;the work environment</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Duration:</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Typically, distance learning students complete this course within 3-6 months although students are able to take up to 12 months to complete the qualification.&nbsp;</span><a href="https://atctraining.net/options-to-extend-your-qualification" target="_blank" rel="noopener" style="color: rgb(2, 116, 190); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 116, 190);">Extension options</a><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;are available if required.</span><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Delivery Methods:</span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(58, 58, 58); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(58, 58, 58);">This qualification is completed by distance learning with full tutor support provided. Your tutor will arrange an introduction call once enrolled.</span><br style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><span style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style="color: rgb(58, 58, 58);">We are able to offer classroom or remote delivery for in-house courses.&nbsp;</span><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessments:</span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">To complete the qualification, trainee assessors must:</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Complete a written assignment for unit 1. This is approximately 3,500 words, broken into smaller parts.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assess two different learners, across two different units (or courses) in the work environment.&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Be observed whist carrying out an assessment &nbsp;in the work environment by a qualified assessor.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Take part in a professional discussion and reflect on own performance.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Pre-requisites:</span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners must be aged 19+ years to be enrolled onto this course. You must be in a position to assess learners in the work environment as part of this qualification. Ideally, you will have access to a qualified assessor in the workplace to act as a mentor.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Please note: course materials are provided in English and the practical assessment must be completed in English.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Who should do this course?:</span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course aims to meet the needs of a range of trainee assessors, such as:</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Those wishing to assess nationally accredited qualifications, including NVQ&rsquo;s and apprenticeships.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Those already in a teaching job, of which assessment also forms part of the day-to-day role.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Certificate:</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">A certificate is provided upon successful completion, following internal and external quality assurance.&nbsp;</span></div>

ATC Training Limited

The Level 3 Award in Assessing Competence in the Work Environment (RQF) is intended for assessors who assess occupational competence in an individual’s work environment. This qualification introduces learners to the principles and practices of assessment and assessing occupational competence in the work environment.

If you will also assess  knowledge and understanding in environments other than the work environment (for example a workshop, classroom or training environment), we recommend that you complete the full CAVA certificate, click here. If you do not have access to assess learners in the workplace, we recommend the Level 3 Award in Assessing Vocational Achievement, click here.

Learners will achieve 9 credits across 2 units:

Understanding the principles and practices of assessment
Assess occupational competence in the work environment

Level 3 Award in Assessing Competence in the Work Environment (RQF)

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			<h2>Overview</h2>		</div>
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							<p><span>By enroling in Concierge Work Environment and Etiquettes, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Concierge Work Environment and Etiquettes course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Concierge Work Environment and Etiquettes course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Concierge Work Environment and Etiquettes Program.</span></p><p><span>So enrol in our Concierge Work Environment and Etiquettes course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h2><b>Description</b>
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							<p><span>Enroling in this Concierge Work Environment and Etiquettes course can improve your Concierge Work Environment and Etiquettes perspective, regardless of your skill levels in the Concierge Work Environment and Etiquettes topics you want to master. If you're already a Concierge Work Environment and Etiquettes expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Concierge Work Environment and Etiquettes insights that will help you make the most of your time. This Concierge Work Environment and Etiquettes course will act as a guide for you if you've ever wished to excel at Concierge Work Environment and Etiquettes.</span></p>						</div>
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			<h2>Why Choose Us?</h2>		</div>
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							<ul><li><span>After successfully completing the Concierge Work Environment and Etiquettes Course, you will receive a </span><b>FREE PDF Certificate </b><span>as evidence of your newly acquired abilities.</span></li><li><span>Lifetime access to the whole collection of Concierge Work Environment and Etiquettes learning materials.</span></li><li><span>Online test with immediate results</span></li><li><span>Enroling in the course has no additional cost.</span></li><li><span>You can study and complete the Concierge Work Environment and Etiquettes course at your own pace.</span></li><li><span>Study for the Concierge Work Environment and Etiquettes course using any internet-connected device, such as a computer, tablet, or mobile device.</span></li></ul>						</div>
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			<h2>Who Is This Course For?</h2>		</div>
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							<p><span>This Concierge Work Environment and Etiquettes course is a great place to start if you're looking to start a new career in Concierge Work Environment and Etiquettes field. This training is for anyone interested in gaining in-demand Concierge Work Environment and Etiquettes proficiency to help launch a career or their business aptitude. </span></p>						</div>
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			<h2>Requirements</h2>		</div>
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							<p><span>The Concierge Work Environment and Etiquettes course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Concierge Work Environment and Etiquettes, without any fuss.</span></p>						</div>
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			<h2>Career Path</h2>		</div>
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							<p><span>This Concierge Work Environment and Etiquettes training will assist you develop your Concierge Work Environment and Etiquettes ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Concierge Work Environment and Etiquettes professional story and personalise your path to a new career. Furthermore, developing this Concierge Work Environment and Etiquettes skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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				<h3>
	<span>Course Curriculum</span>
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					<td colspan="4">Module 01: Understanding the Service</td>
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					<td>Understanding the Service</td>
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					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Module 02: Types of Concierge Services</td>
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					<td>Types of Concierge Services</td>
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					<td><span><i></i> 00:19:00</span></td>
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					<td colspan="4">Module 03: Necessary Skills for Any Concierge</td>
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					<td>Necessary Skills for Any Concierge</td>
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					<td><span><i></i> 00:26:00</span></td>
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					<td colspan="4">Module 04: Principles for a Concierge Service Business</td>
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					<td>Principles for a Concierge Service Business</td>
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					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Module 05: Delivering Customer Service</td>
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					<td>Delivering Customer Service</td>
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					<td><span><i></i> 00:13:00</span></td>
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					<td colspan="4">Module 06: Concierge Work Environment and Etiquettes</td>
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					<td>Concierge Work Environment and Etiquettes</td>
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					<td><span><i></i> 00:18:00</span></td>
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					<td colspan="4">Module 07: Emergency Measures for a Hotel Concierge</td>
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					<td>Emergency Measures for a Hotel Concierge</td>
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					<td><span><i></i> 00:13:00</span></td>
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NextGen Learning

Concierge Work Environment and Etiquettes Course

<p>Looking to build a career in Hospitality? Our Concierge Work Environment and Etiquettes course is the perfect opportunity to learn about delivering exceptional customer service, necessary skills, and emergency measures for hotel concierges. With our course, you'll gain a strong understanding of the principles behind the concierge service business and learn how to create a successful career in this industry.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Gain a thorough understanding of Concierge Services and their types</li><li>Develop the necessary skills to excel in the Hospitality industry as a Concierge</li><li>Learn the principles of running a successful Concierge Service Business</li><li>Understand the importance of delivering exceptional customer service</li><li>Acquire knowledge of Emergency Measures for a Hotel Concierge</li><li>Master the Concierge Work Environment and Etiquette</li></ul><p>In the Hospitality industry, Concierge services play a crucial role in creating an unforgettable guest experience. Our Concierge Work Environment and Etiquettes course is designed to equip you with the necessary knowledge and skills to excel in this industry.</p><p>This theoretical course covers various modules, including understanding the service, types of Concierge services, necessary skills for any Concierge, principles for a Concierge Service Business, delivering customer service, Concierge work environment and etiquette, and emergency measures for a Hotel Concierge.</p><p>By the end of this course, you will gain a thorough understanding of Concierge services, develop the necessary skills to excel in the Hospitality industry as a Concierge, learn the principles of running a successful Concierge Service Business, understand the importance of delivering exceptional customer service, acquire knowledge of emergency measures for a Hotel Concierge, and master the Concierge Work Environment and Etiquettes.</p><p>Join us now and unlock endless possibilities in the Hospitality industry!</p><p><strong>Certification</strong></p><p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is perfect for:</p><ul><li>Individuals aspiring to become Concierge</li><li>Hospitality professionals who want to advance in their careers</li><li>Business owners looking to start or improve their Concierge Service Business</li><li>Graduates in Hospitality Management</li><li>Anyone interested in the Hospitality industry</li></ul>
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        <div>Career path</div>
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                            <p>Our course will prepare you for a range of careers, including:</p><ul><li>Concierge - starting salary of £18,000 to £22,000 per annum</li><li>Head Concierge - starting salary of £22,000 to £30,000 per annum</li><li>Concierge Manager - starting salary of £30,000 to £35,000 per annum</li><li>Front Office Manager - starting salary of £22,000 to £35,000 per annum</li><li>Hotel Manager - starting salary of £35,000 to £50,000 per annum</li></ul>
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Hospitality & Catering

Hospitality Management

Hotel Management

Concierge

Hospitality & Tourism

Hotel Receptionist

Concierge Work Environment and Etiquettes

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-workplace-professionalism-harassment-learning-program/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment doesn&rsquo;t have to be of a sexual nature &ndash; it can include offensive remarks about a person&rsquo;s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment Laws: The definition of sexual harassment and quid pro quo.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments).</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Creating a happy work environment free from hostility and discomfort.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Reporting: What to do when employees witness or experience harassment.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Responding: How managers can identify and respond to prohibited conduct.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Attendees will be able to:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify the signs of Harassment and take steps to prevent it,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Involve the correct individuals in being made aware of the occurrence, and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Respond appropriately to the situation after it occurs.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop is offered in two versions &ndash; management-only and staff-only.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workplace Professionalism</strong> is a 4-hour interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">It was an extreme pleasure to have you as part of the&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Communication Enhancement Training Program</em>. Your presentation was excellent and well received by the staff.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Courtney C. Crouch, Jr., President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Selected Funeral and Life Insurance Company</span>

Improving Communications Uk

WORKPLACE PROFESSIONALISM (HARASSMENT LEARNING PROGRAM)

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					<div><p>For making a positive environment at work good communication is needed to be clear and direct. Encourage employees to voice ideas. Even if the idea may need some work, it's still important that everyone has their own opinion. Having some fun in the middle of work or a day vacation with colleagues can boost up their work. <br />Working without any pleasure can harm employees mental health. This can lead to a negative impact on your business. With so many benefits, creating a positive work environment should be an essential part of your ongoing corporate strategy. After all, it's one of the best ways to invest in your employees and make sure they can perform at their best.</p>
<p><b><i>Please Note, there is no Assessment available with this How to Create Positive Work Environment course. Learners can order the Course Completion Certificate right after completing the How to Create Positive Work Environment course.</i></b></p></div>
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										<span>Get help from our expert tutors anytime you need</span>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Module 1: What Does a Positive Environment Look Like?	</strong></td>
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					<td>What Does a Positive Environment Look Like</td><td><span>🕐 00:18:00</span></td>
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					<td colspan="4"><strong>Module 2: What Can I Do?	</strong></td>
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					<td>What Can I Do</td><td><span>🕐 00:08:00</span></td>
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					<td colspan="4"><strong>Module 3: Effective Workplace Relationships	</strong></td>
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					<td>Effective Workplace Relationships</td><td><span>🕐 00:21:00</span></td>
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					<td colspan="4"><strong>Module 4: Problems Mitigation and Meeting Management</strong></td>
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					<td>Problems Mitigation and Meeting Management</td><td><span>🕐 00:09:00</span></td>
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Skill Up

Learning & Development

Office Skills & Productivity

Online Course Marketing

Online Course Creation

For making a positive environment at work good communication is needed to be clear and direct. Encourage employees

How to Create Positive Work Environment

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This course aims to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environments, and psychological environments.<br /><br />After the successful completion of the course, you will be able to learn about the following,<br /><br />
<p><strong>Workforce Management in Organizations:</strong></p>
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<li>Basic Concept &amp; Role of HR in Organization.</li>
<li>Job Design In Organization.</li>
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<p><strong>HR Strategies:</strong></p>
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<li>The Performance Management System.</li>
<li>The Performance Management Cycle.</li>
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<p><strong>Work Environment:</strong></p>
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<li>Communication framework.</li>
<li>Conflict Resolution.</li>
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<p><strong>Psychological Environment:</strong></p>
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<li>Employees wellbeing.</li>
<li>Employee Wellbeing Programme.</li>
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<div>By the end of this course, learners will be able to apply practical strategies to manage employees effectively, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent.</div>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse1983"> <div> <p>The aim of this course is to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environment, and psychological environment. By the end of this course, learners will be able to apply practical strategies to effectively manage employees, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Corporate Work Environment</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Corporate Work Environment</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.</p>
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<li>HR Manager</li>
<li>Employee Relations Specialist</li>
<li>Diversity and Inclusion Manager</li>
<li>Training and Development Manager</li>
<li>Occupational Health and Safety Specialist</li>
<li>Compensation and Benefits Specialist</li>
<li>Talent Acquisition Manager</li>
<li>Organizational Development Consultant</li>
<li>Employee Engagement Specialist</li>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<h5>Accreditation</h5>
<p>3 CPD Hours</p>
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<h5>Level</h5>
<p>Advanced</p>
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<h5>Start Time</h5>
<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
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Metropolitan School of Business & Management UK

Master of Business Management (MBM)

Workplace Health & Safety

Professional Skills Course (PSC)

Diploma in Management Studies (DMS)

Human Resources Management

Institute of Leadership & Management (ILM)

Professional Certificate Course in Corporate Work Environment in London 2024

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Good mental health is a cornerstone of productivity and positive workplace culture. It enables individuals to realize their full potential, contributing to their communities and workplaces. A comprehensive Mental Health Policy in an organization can foster an environment where employees feel valued and supported. Such policies typically include steps like promoting awareness, providing support services, and creating a safe space for open dialogue about mental health. Implementing these measures not only benefits the employees but also enhances the overall performance and resilience of the organization.</p>

Good mental health is a cornerstone of productivity and positive workplace culture. It enables individuals to realize their full potential, contributing to their communities and workplaces. A comprehensive Mental Health Policy in an organization can foster an environment where employees feel valued and supported. Such policies typically include steps like promoting awareness, providing support services, and creating a safe space for open dialogue about mental health. Implementing these measures not only benefits the employees but also enhances the overall performance and resilience of the organization.

Twig Services Ltd

Employee Engagement

Policy Development

Creating a 'Mental Health Policy at Work' Environment (Approved Online Training)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is designed for all project managers and project team leaders. This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Team Leadership techniques.</p><p>Project success depends on choosing, motivating, and leading the project team. This course focuses on improving the project manager?s human resource expertise, from initial planning through project closure.  Participants will apply all course principles to a work-related case study taken directly from their work environment. At course completion, students will be able to develop a human resource plan, acquire optimal team members, develop and motivate team members, and manage team members to accomplish project goals. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - Project Teams Overview</h3> <ul> <li>Project Human Resource Management</li> <li>Project Human Resources Management Processes</li> <li>Case Study Selection</li> </ul> <h3>2 - Develop Human Resource Plan</h3> <ul> <li>Plan Human Resource Management</li> <li>Roles and Responsibilities</li> <li>Project Organizational Chart</li> <li>Staffing Management Plan</li> <li>Resource Histogram</li> </ul> <h3>3 - Acquire Project Team</h3> <ul> <li>Acquire Project Team Overview</li> <li>Multi-Criteria Decision Analysis</li> <li>Acquire Contract Resources</li> <li>Optimize Virtual Teams</li> <li>Best Practices</li> <li>Social Identity Theory</li> <li>Virtual Teams and Social Identity Theory</li> <li>Team Building Activities for Virtual Teams</li> <li>Cultural Diversity</li> <li>Individualism and Communitarianism</li> <li>Perspectives of Time and Space</li> <li>Fate and Personal Responsibility</li> <li>Face and Saving Face</li> <li>Body Language</li> <li>Create Resource Calendars</li> </ul> <h3>4 - Develop Project Team</h3> <ul> <li>Develop Project Team Overview</li> <li>Ground Rules</li> <li>Form, Storm, Norm, Perform, Adjourn</li> <li>Team Building</li> <li>Team Building ? Personality Profiles</li> <li>Collaborative, Delphi, Majority and Plurality Decision Making</li> <li>Recognition and Rewards</li> <li>Expectancy Theory</li> <li>Maslow?s Hierarchy Of Needs</li> <li>Operant Conditioning</li> <li>Team Performance Assessment</li> </ul> <h3>5 - Manage Project Team</h3> <ul> <li>Manage Project Team Overview</li> <li>Performance Problems</li> <li>Challenging Stakeholders</li> <li>Stress Management</li> <li>Conflict Management and Resolution</li> <li>Views of Conflict</li> <li>Sources of Project Management Conflict</li> <li>Conflict Resolution Survey</li> <li>Conflict Resolution Techniques</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Project Team Leadership training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Project Team Leadership course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Project Leadership

Project Management Professional (PMP)

Project Management

Leadership Development

Google Project Management

Project Team Leadership

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Workplace challenges are a common occurrence, and addressing them effectively is crucial for maintaining a productive and positive work environment. This course is designed to equip individuals with the skills to identify various workplace issues, ranging from communication breakdowns and team conflicts to inefficiency and compliance concerns. By understanding the root causes of these problems, participants can learn strategies for managing and resolving them. The course also emphasizes the importance of proactive measures to prevent issues from arising, ensuring that the workplace remains a dynamic and supportive setting for all employees.</p>

Workplace challenges are a common occurrence, and addressing them effectively is crucial for maintaining a productive and positive work environment. This course is designed to equip individuals with the skills to identify various workplace issues, ranging from communication breakdowns and team conflicts to inefficiency and compliance concerns. By understanding the root causes of these problems, participants can learn strategies for managing and resolving them. The course also emphasizes the importance of proactive measures to prevent issues from arising, ensuring that the workplace remains a dynamic and supportive setting for all employees.

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