496 Courses in Leeds

Our 1-day Customer Service Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

This nationally recognised and regulated qualification is the perfect opportunity for businesses to invest in the safety of their employees. Enhance their fire safety knowledge and equip them with the necessary skills to ensure a safe working environment at all times. With its foundation in National Occupational Standards for fire safety awareness and alignment with the Health and Safety Executive's guidelines for good practice, this is the ideal choice for businesses looking to make a proactive step in promoting workplace safety.

Our 1-day Telephone Skills Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

The aim of this Menopause in the Workplace Training is to equip your employees with non-biased facts. Discover how menopause affects women at work, their fellow colleagues & the working environment.

This 3 Days programme will equip you to use, price, manage and evaluate interest rate and cross-currency derivatives. The course starts with the building blocks of money markets and futures, through yield curve building to interest-rate and cross-currency swaps, and applications. The approach is hands-on and learning is enhanced through many practical exercises covering hedging, valuation, and risk management. This course also includes sections on XVA, documentation and settlement. The programme includes extensive practical exercises using Excel spreadsheets for valuation and risk-management, which participants can take away for immediate implementation.

2 Day Supervising First Aid for Mental Health course is a specialized program catering to leaders and supervisors, equipping them with essential skills to foster a mentally healthy work environment.

Designed to identify and discuss Personal Protective Equipment, correct hand hygiene, standard precautions when working with customers, dealing with sharps, COSHH and a brief look at specific infections.

First Aid for Mental Health 1-day course stands at the forefront of addressing the crucial aspect of mental well-being. Designed to equip individuals with essential skills and knowledge, this course offers a comprehensive exploration of mental health first aid.

Conflict within a workplace can appear in many forms, from personality conflicts between employees to employee and supervisor issues. This course will equip you with the knowledge of conflict management strategies and the practical skills to take steps to help to resolve situations of conflict.

This course is designed to suit a broad range of Care Sector staff. This training ensures that learners are equipped with a sufficient knowledge of mental health disorders so that they are able to manage and provide a high standard of support to affected service users. Learners will also know how to identify the symptoms of different mental disorders, adding real value to any organisation to which they provide services to.