Harpenden

<h2>Change management: In-House</h2><p>Change is a given in any organisation today. You can choose to lead it, go along with it or ignore it - but the last of these options is not a route to success.</p><p>The best approach is to be positive and proactive, whether that's in a context of organisation-wide strategic-level transformational change, or whether it's a question of making changes within the areas of the organisation that are within your direct control.</p><p>This engaging and interactive workshop will take you on a journey exploring your role in driving and supporting change, the impact of change on the human brain, and the steps needed to bring about successful change.</p><ul><li>Understand your role in change</li><li>Be more aware of the need to challenge the status quo</li><li>Know how to maximise the value and power of the 'aggregation of marginal gains'</li><li>Understand that most people find change challenging when they have limited control over it</li><li>Be aware of the KÃ¼bler-Ross change curve and know how to handle your and others' emotions</li><li>Understand John Kotter's 8-step change model and relate it to the challenges you face</li><li>Recognise the power of managing your own emotional state and that of other stakeholders</li><li>Boost your confidence in getting buy-in and commitment to your suggestions</li></ul><section>
                    <h3>Why change?</h3><ul><li>Why change is necessary in today's environment</li><li>Why challenging the status quo is important</li></ul><h3>The manager's / leader's role in change</h3><ul><li>Managing change</li><li>Initiating change</li><li>Consequences of not changing</li><li>'Marginal gains' - the value of continuous improvement</li><li>How managers can encourage their teams to create a culture where change is seen as positive</li></ul><h3>Barriers to change</h3><ul><li>Most people find change challenging when they have limited control over it</li><li>The challenges of 'top-down' change</li><li>What neuroscience tells us about change</li><li>Using the KÃ¼bler-Ross change curve<ul><li>Shock</li><li>Denial</li><li>Frustration</li><li>Depression</li><li>Experiment</li><li>Decision</li><li>Integration</li></ul></li><li>Knowing how to handle your/others' emotions</li><li>The 'raise it &gt;feel it &gt;talk about it &gt;let it go &gt;move on' model</li></ul><h3>Using John Kotter's 8-step model for leading and managing change</h3><ul><li>Create urgency</li><li>Form a powerful coalition</li><li>Create a vision for change</li><li>Communicate the vision</li><li>Remove obstacles</li><li>Create quick wins</li><li>Build on the change</li><li>Make it stick</li></ul><h3>Communicating change</h3><ul><li>Being prepared for dealing with the five questions people have about change<ul><li>Why is it necessary</li><li>What is it?</li><li>What will it look like when we get there?</li><li>How will we get there?</li><li>What's my role now, during and at the end?</li></ul></li><li>Communicating a change message - dos and don'ts</li></ul><h3>Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Maximum Performance

Change Management: In-House

<h2>Stress, Resilience and Mental Toughness: In-House</h2><p>In a 24/7 world we are exposed to stress from many different angles. Handled well, this can boost our performance; handled badly, it can have a real impact on our wellbeing.</p><p>We all need to be able to manage different stresses and pressures if we are to think clearly, make the right decisions and avoid unnecessary stress and worry. This workshop explores the best way of doing that, giving you a range of strategies to use, based on a number of proven models and approaches. It will help you understand your stress and pressure points, develop your resilience and move towards mental toughness and 'grit'.</p><ul><li>Understand the nature of stress and its impact on our lives</li><li>Learn how to turn stress to your advantage</li><li>Understand the 'Control / Support / Demand' model and be able to use it to achieve healthy work/life balance</li><li>Understand how mindfulness can help you manage your personal reactions to stress</li><li>Develop strategies for increasing your resilience, toughness and self-care</li><li>Find out how to develop your coping mechanisms</li><li>Learn how to deal with pressured situations more effectively</li></ul><section>
                    <h3>Understanding and defining stress</h3><ul><li>Different workplace pressures - and the different responses to them</li><li>The difference between pressure and chronic stress</li><li>Why the way you think about stress changes the way your body responds to it</li><li>The upside of stress</li><li>Why it's important to avoid sustained periods of stress</li></ul><h3>2 Factors that trigger stress</h3><ul><li>The Demand Control Support Model - why high demand alone doesn't cause unhealthy stress</li><li>The difference between acute and episodic stress</li></ul><h3>3 Recognising stress</h3><ul><li>How to recognise stress</li><li>The role of emotion</li><li>How the body responds to stress - spotting the signals</li></ul><h3>4 Mindfulness</h3><ul><li>Mindfulness - the definition</li><li>Mindfulness - the hype</li><li>Mindfulness - the science</li><li>How re-framing thoughts can change everything</li><li>The A-B-C-D model</li></ul><h3>5 Mental toughness and 'grit'</h3><ul><li>What do we mean by 'mental toughness'?</li><li>The benefits</li><li>How to build it - the Grit scale test</li></ul><h3>6 Resilience and 'bounce'</h3><ul><li>What do we mean by 'resilience'?</li><li>How to bounce back</li><li>Developing strategies for resilience</li></ul><h3>7 The locus of control</h3><ul><li>Who's in charge?</li><li>How to manage your thoughts to take positive action in times of pressure and challenge</li></ul><h3>8 Dealing with difficult situations</h3><p>A series of workplace situations - sharing suggestions and strategies for managing each of them</p><h3>9 Self-care</h3><ul><li>Diet and fitness</li><li>Attitude</li><li>Organisation and</li><li>Taking time for ourselves</li><li>Developing a self-care plan</li></ul><h3>10 Actions and next steps</h3><ul><li>Developing a self-care plan</li><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Stress, Resilience and Mental Toughness: In-House

Medway

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is an 8-hour course aimed to help you learn what is meant by Data Science, what it involves and how it is often done, then to complete a small practical project to use some of the techniques and to get an idea of whether this is something that you might want to take further.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How you will learn</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will be coached and mentored to complete the<em fr-original-style="" style="box-sizing: border-box;"> CISCO Skills for All </em>online course<em fr-original-style="" style="box-sizing: border-box;"> "Introduction to Data Science"</em> over a series of 3 two-hour, one per week. sessions with an opportunity to continue the learning in between sessions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each week there will be an hour long workshop introducing a data tool (spreadsheet, visualisation, story-telling) and giving you practical exercises to do.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will choose a data set that interests you and, in an final 2 hour session, you will complete a small practical project with your chosen dataset and one or more of the tools introduced in previous weeks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Topics</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will find a list of topics covered in the online course here</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Achievements</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will earn CISCO badges</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to Data Science</li><li fr-original-style="" style="box-sizing: border-box;">Basics of Analytics</li><li fr-original-style="" style="box-sizing: border-box;">Data Collection</li><li fr-original-style="" style="box-sizing: border-box;">Artificial Intelligence and Machine Learning Concepts</li><li fr-original-style="" style="box-sizing: border-box;">Data Careers</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">and a statement of achievement from futureCodersSE CIC, with a shared link to your project to add to your CV or LinkedIn profile.</span></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div>

futureCoders SE

Data Storytelling

Learn the basics of Data Science, combining a supported #CISCO Skills for All online course with practical learning and a project to help consolidate the learning.

Introduction to Data Science - free for Medway residents

General admission

<p>Customers are astute and well-practised in researching and seeking information, solutions and added value in the minimum number of clicks online. There's only so much time they're willing to spend carrying on clicking. This mentality isn't just restricted to the world of B2C. In our increasingly hectic world, where information is expected to be available instantly, it applies just as much to B2B.</p><p>In this workshop, we look at how putting yourself in the shoes of your customer and mapping their decision-making and buying journey is critical to ensuring that you provide what they perceive as fast solutions and added value.</p><p>You will learn all about the three pillars for creating competitive brand experiences:</p><p>Customer engagement planning puts you firmly in the shoes of your customer, helping you to build meaningful marketing communications delivered through the right resources at the right time to inspire your customers to engage with you.</p>This programme will help participants to:<p> </p><ul><li>Understand the evolution of the customer buying journey</li><li>Map a customer buying journey for your brand or solutions</li><li>Understand the customer micro-moments and signals indicating interest and buying intent, both online and offline</li><li>Apply the psychology of branding to build marketing communications with impact</li><li>Develop sales and marketing content that differentiates your brand(s) from the competition by demonstrating unique value and how you can meet your customer's needs</li></ul><section>
                    <h3>1 The evolution of the customer journey</h3><ul><li>Understand how the use of mobile has had an impact on the customer buying journey where today's customers can research and compare products and solutions whenever and wherever they like, making the purchase journey even less linear</li><li>Explore how marketers are adapting to this new customer behaviour and drawing upon various strategies to win the hearts and minds of their audiences</li></ul> <h3>2 The See-Think-Do-Care framework</h3><ul><li>Explore the many different frameworks used to track the customer journey</li><li>Understand and apply the modern marketing model, where the internet has enabled the customer to hop between multiple touchpoints before making a purchase decision</li></ul> <h3>3 Customer micro-moments and signals in their buying journey</h3><ul><li>Understand the online and offline moments when customers seek information to research and make buying decisions</li><li>Apply this understanding to build a marketing communication plan to reach customers at all stages of their buying journey</li></ul> <h3>4 The role of branding in the customer journey</h3><ul><li>Explore the psychology of branding</li><li>Learn how to ensure your branding is relevant to your target customer needs</li><li>Bring together your brand value and story to achieve brand loyalty</li></ul> <h3>5 The Why-How-What framework</h3><ul><li>Apply a systematic approach to build a successful and compelling brand</li><li>Understand how starting with 'why' will help build your brand purpose</li><li>Apply the content marketing matrix to communicate your brand's value</li><li>Apply the hero-help-hub model to build engaging content marketing</li></ul> <h3>Actionable outcomes</h3>We will use your brand examples to provide opportunities for practice:<ul><li>You will learn and reflect on best practice examples of customer engagement</li><li>You will discover your brand value, purpose and the 'sweet spot' to drive engagement with your customers</li><li>You will create a customer engagement plan that can be implemented immediately within your business</li><li>You will receive immediate feedback on your customer engagement plan</li><li>You will have the opportunity to share common issues and solutions with your colleagues in the group</li></ul> 


                </section>

The In House Training Company

Customer Experience

Online Course Marketing

Customer Journey

Business Branding

Corporate Marketing

Customer Experience Management

Customer engagement (In-House)

<p>This programme concentrates on the core planning skills needed to develop sound practical project plans in a team environment. This enables the plan to be modified should requirements change or difficulties arise.</p><p>The programme also gives participants the confidence to practise those skills and apply them in the work environment and deliver their projects more successfully in the future.</p>Participants learn fundamental project management concepts and terminology, demystifying the project management process, and, in particular, how to:<ul><li>Break a project down into manageable sections and ensure nothing is left out</li><li>Understand and apply estimating techniques to develop realistic estimates</li><li>Sequence work effectively and carry out critical path analysis to determine project duration and which tasks to pay closest attention to</li><li>Manage project risk effectively to protect project value</li><li>Monitor, control and re-plan the project to best keep it on track</li><li>Close out the project and ensure the project comes to an orderly end</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>Self-introductions and personal objectives</li><li>Course objectives</li><li>Sharing of project issues</li></ul> <h3>2 Project management concepts</h3><ul><li>Characteristics of a project and what should be kept as operational responsibilities</li><li>Understanding the triple and quadruple constraints - and their limitations</li><li>Prioritising requirements through the MOSCOW technique</li><li>Product <em>v</em> project life cycle</li><li>Key project roles and responsibilities - the importance of sponsorship and clarity of roles</li></ul> <h3>3 Starting a project, and the importance of the terms of reference / project brief</h3><ul><li>Avoiding the pressure to 'just do it'!</li><li>The importance and benefits of planning</li><li>The best time to learn!</li><li>Initial project documentation - the BOSCARDI approach</li></ul> <h3>4 Breaking the work down</h3><ul><li>Understanding alternative breakdown structures such as the product breakdown structure and work breakdown structure</li><li>Guidelines for creating a work breakdown structure to ensure the full work scope is identified</li></ul> <h3>5 Estimating</h3><ul><li>Alternative estimating techniques and associated confidence levels</li><li>Further considerations - loss and resource factors</li></ul> <h3>6 Organising the work</h3><ul><li>Use of network diagrams to develop a clear sequence of work</li><li>Critical path analysis and calculating the project duration and task float - and usage</li></ul> <h3>7 The management of project risk</h3><ul><li>Understanding the nature of project risk</li><li>The risk analysis and risk management processes</li><li>How to best manage threats and opportunities</li><li>Running a risk workshop</li><li>Using the risk register</li></ul> <h3>8 Scheduling the work</h3><ul><li>The importance of the Gantt chart and understanding its limitations</li><li>The Gantt chart layout and using alternative views such as the tracking Gantt</li><li>Using alternative dependencies</li></ul> <h3>9 Resource issues</h3><ul><li>Assigning resources and resolving resource overloads</li><li>Crashing and fast-tracking your project and potential issues to look out for</li></ul> <h3>10 Controlling the project</h3><ul><li>The control cycle and alternative feedback mechanisms</li><li>Alternative progress reporting</li><li>Assessing the impact</li><li>The importance of re-planning</li><li>The benefits of control</li><li>Change control - the importance of impact analysis</li><li>The steps of change control and the use of the issue register</li></ul> <h3>11 Closing the project</h3><ul><li>The project closure checklist</li><li>Reviewing the project - things to avoid</li><li>Developing meaningful lessons and ensuring they are applied effectively</li><li>The post-project review - its importance to the organisation</li></ul> 


                </section>

Project Management Institute (PMI)

Project Management Qualification (PMQ)

Project Leadership

Project Management Professional (PMP)

Project Management

Google Project Management

Project planning and control (In-House)

<p>The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind.</p><p>Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome.</p>The programme will help participants:<ul><li>Understand the professional business development approach and the style that is appropriate for their business and their clients</li><li>Follow a process to guide their conversations and business development meetings</li><li>Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results</li><li>Create a great first impression and professional opening to a conversation</li><li>Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity</li><li>Identify and understand buying and decision-making processes and criteria</li><li>Skilfully and confidently handle questions and objections</li><li>Sell the benefits of their services and approach over those of their competitors</li><li>Progress the sale by agreeing next steps and gaining commitment appropriately</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>Aims and objectives of the programme</li><li>Personal introductions and objectives</li><li>Workshop overview</li></ul> <h3>2 An introduction to business development and selling for professionals</h3><ul><li>What is selling?</li><li>Who are you selling to?</li><li>The buying experience</li><li>What clients want</li><li>The four-step business development process</li><li>The business development cycle and pipeline management</li><li>Upselling and cross-selling as well as winning new clients</li></ul> <h3>3 Networking and generating leads</h3><ul><li>What is networking?</li><li>Networking objectives</li><li>It's not what you know but who you know</li><li>Asking for referrals and introductions</li><li>Making appointments from networking activity</li></ul> <h3>4 Opening the sales relationship/sales meeting</h3><ul><li>What potential customers are thinking</li><li>Judging first impressions</li><li>Creating positive first impressions</li><li>Building rapport and creating interest and impact</li><li>Earning the right</li></ul> <h3>5 Core communication skills for professional selling</h3><ul><li>Overcoming barriers to listening</li><li>The art of listening</li><li>Questioning refresher</li><li>Types of questions</li><li>Questioning funnel</li></ul> <h3>6 Understanding and identifying needs and opportunities</h3><ul><li>Identifying the questions to ask to identify needs and opportunities</li><li>Questions to move us through the buying and selling process</li><li>Understanding their buying processes</li><li>Asking questions that position you as a 'trusted adviser'</li><li>The questions that give you a competitive advantage</li><li>Knowing when you have asked enough questions</li></ul> <h3>7 Introducing solutions</h3><ul><li>Tailoring your 'pitch' to the client</li><li>Speaking the client's language</li><li>Using features and benefits</li><li>Applying the benefit cycle</li></ul> <h3>8 Handling objections and concerns</h3><ul><li>Identifying the typical objections and concerns</li><li>Understanding why clients raise objections and concerns</li><li>Following a structure for handling objections</li><li>Handling the price objection</li></ul> <h3>9 Gaining commitment</h3><ul><li>Knowing when to close</li><li>The art of checking</li><li>Recognising buying signals</li><li>Small c and big C</li></ul> <h3>10 Putting it all together</h3><ul><li>Personal learning summary and action plans</li></ul> 


                </section>

Coaching & Consulting Business

Professional Selling Skills (PSS)

Counselling Skills

Business Development

Business Case Development

Business Development Manager

Business development for professional services (In-House)

Richmond

<h4 style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">Are you confident your organisation could cope if a bad news story went viral and you were besieged by the media?</h4><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Would you be able to fend off a determined and aggressive journalist, take control and deliver your key messages?</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Our crisis communications courses show you how to cope&nbsp;when your organisation is under fire, and protect your good name. We can:</p><div title="Page 8" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Train your spokespeople to handle challenging interviews, pitting their wits against a hostile reporter</li><li fr-original-style="" style="box-sizing: border-box;">Train your PR team to manage communications during an unfolding crisis</li><li fr-original-style="" style="box-sizing: border-box;">Deliver a fast-paced&nbsp;<span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">crisis simulation</span>&nbsp;where your team have to decide how to handle the press during an unfolding emergency</li><li fr-original-style="" style="box-sizing: border-box;">Facilitate a crisis strategy workshop, where we work together to develop your crisis communications strategy</li></ul></div><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">All of our crisis communications courses are bespoke, so we will design each one to meet your specific needs. Areas we can cover include:</p><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">How a crisis can escalate in seconds</li><li fr-original-style="" style="box-sizing: border-box;">How journalists respond to bad news stories</li><li fr-original-style="" style="box-sizing: border-box;">How to develop effective key messages &amp; write holding statements</li><li fr-original-style="" style="box-sizing: border-box;">How to manage your social media</li><li fr-original-style="" style="box-sizing: border-box;">How to take control of an interview and get your message across</li><li fr-original-style="" style="box-sizing: border-box;">How to handle press conferences and doorsteps</li></ul><h4 style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Venue</h4><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">We deliver courses in the most appropriate format for your circumstances &ndash; whether face to face or online.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Face to face courses are portable: they can be held in purpose-built studios, at your own offices or at an external venue. In the latter two cases, we create a mock studio for the practical exercises.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Online courses give you flexibility and enable you to offer training to delegates from all over the world. We have run virtual courses for people from the Far East, South Asia, North America and Europe, as well as the UK.</p>

Rough House Media

Crisis communications

<p>At some point in your life you will have attended a training course or workshop, but what happens when you are asked to deliver one? Some people relish the opportunity while others are challenged by it. Whatever you feel about training others, it is a skill that is admired and can be studied and learned.</p><p>With the trainer you will be learning the techniques, skills and understanding you need and you will have the chance to deliver a short training session to others, receive feedback and having the confidence to deliver it for real in your job.</p><p>The training will comprise one day followed by a half day when all those able to attend will deliver and have feedback on a 20 minute training activity.</p><ul><li>To be able to create and maintain an environment conducive to learning and engagement</li><li>To understand basic learning theory and practice and the difference between training, facilitating and learning</li><li>To understand how adults learn and how to apply it as a trainer</li><li>To be able to plan and deliver a training activity using the appropriate set of skills and behaviours</li><li>To be able to review and evaluate learning and identify how outcomes are met</li><li>To manage the learning process and the participant engagement in the training environment</li><li>To be able to present effectively and appropriately to a variety of audiences</li><li>To deliver and receive feedback on a short delivered training activity with peers</li><li>To review and evaluate learning and have an action plan to take back and put into practice</li></ul><section>
                    DAY ONE (full-day) <h3>1 Welcome, housekeeping, how the day will be run</h3><ul><li>Introductions (and making the most of them)</li><li>Warm up - breaking the ice followed by review and feedback</li><li>Creating an environment conducive to learning and engagement; managing expectations well as a trainer</li><li>Group task with feedback and review in plenary</li></ul> <h3>2 What is training and how do adults learn?</h3><ul><li>Trainer input: <em>David Kolb's Learning Cycle</em></li><li>Group tasks</li></ul> <h3>3 How to plan a session and what to include - trainer input</h3><ul><li>Starting at the end and working backwards</li><li>Linking outcomes to purposeful activities</li><li>Practice task and planning time for day two using a template</li></ul> <h3>4 The skills and behaviours of a brilliant trainer</h3><ul><li>Modelling skills and behaviours</li><li>Creative task and discussion</li></ul> <h3>5 Mini reviewing task</h3><ul><li>De-brief - using reviewing in training</li></ul> <h3>6 How to manage the process</h3><ul><li>Trainer input followed by practice</li><li>Paying conscious attention to language (verbal and non verbal), feelings and responses in the room and managing yourself as a trainer</li></ul> <h3>7 The trainer's toolkit #1</h3><ul><li>Key tools, materials and templates</li><li>Choosing different tools and approaches with different audiences</li><li>Know your audience</li></ul> <h3>8 The trainer's toolkit #2</h3><ul><li>Key tools, materials and templates continued</li><li>Addressing trainer good practice</li></ul> <h3>9 Review, evaluation and action planning activities</h3><ul><li>Why and what should we be evaluating and why it's important</li><li>Action planning task</li><li>Group review task</li></ul> DAY TWO (half-day) <em>The day will comprise a series of 30 minute timed sessions where each delegate will present and deliver a training activity with the group.</em><p><em>The training activity will be prepared and planned in advance and will take 20 minutes (+ or - 2 minutes) to deliver in real time.</em></p><p><em>This will be followed by review and feedback from the trainer and peers to complete the total of 30 minutes as a time slot.</em></p><p><em>Reiteration of the task and discussion can take place with the trainer if needed, and there is time included in Day One to support the training planning.</em></p> 


                </section>

Life Coach Training

Teacher Training

Manager Training

Trainers Course

Train the Trainer (TTT)

Teaching & Training

Train the trainer (In-House)

<p>A question of trust. Leadership implies followership. And that means trust. Because who's going to follow a leader they don't trust?</p><p>This programme takes a values-driven approach to leadership. It gets current and aspiring leaders to hold up the mirror to themselves and to see their reflections as leaders of people. It asks them whether what they see justifies their view of themselves as leaders. It helps them understand just what it takes to be an effective leader.</p><p>And it does so in a highly practical, constructive manner. It helps the course participants to truly understand the core skills of effective leadership. It focuses on the difference between leadership and management, defining what high performing teams do and how they do it. It helps people to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. And it explores concepts such as emotional intelligence, authentic leadership and the RAIV approach (relationships-achievement-independence-vocation) to help explore underlying values and use them to drive effective leadership. Because what worth do our values have unless we put them into practice?</p>The course will help you:<br />• Appreciate the key skills a leader needs to be effective<br />• Understand what the organisation expects of you as a leader<br />• Recognise your leadership style and the impact it has on others<br />• Consider your role models - who inspires you?<br />• See leadership from the 'followers' perspective - how do you like to be led?<br />• Discover what holds you back - limiting beliefs<br />• Examine your core values -do they support your ambition?<br />• Explore the concept of Emotional Intelligence - how do we manage ourselves?<br />• Discover how to lead through change<br />• Explore the concept of 'Authentic Leadership' - consider how it can work for you<br />• Practice some of the skills essential to motivating and influencing for success<br />• Use the RAIV approach to generating enthusiasm and commitment<br />• Plan how best to 'walk the leadership talk' - in your role, in your organisation<p>Above all, this course will help you put theory into practice, values into actions, in a mature, considered, effective way.</p><section>
                    <h3>Day 1</h3> <h3>1 Welcome and introduction</h3><ul><li>Participants are welcomed to the programme and invited to share their personal objectives and people challenges</li><li>Participants given an action plan template to complete throughout the workshop</li><li>Participants required to bring an inspirational quote to share with the group</li></ul> <h3>2 What is leadership?</h3><ul><li>The concept of 'leadership'</li><li>The role of a leader</li><li>Skills assessment for all participants#</li><li>Leadership v Management</li><li>Assess your team effectiveness</li></ul> <h3>3 Your leadership style</h3><ul><li>Leadership questionnaire</li><li>You and your role models</li><li>Push v Pull styles of leadership</li><li>Empowerment v Control</li><li>Team goals and role profiling</li></ul> <h3>Day 2</h3> <h3>1 You, the leader</h3><ul><li>Your core values</li><li>Your communication style</li><li>Situational leadership</li><li>The Emotional Bank Account</li><li>Buy Me Today</li></ul> <h3>2 Are you Emotionally Intelligent? (EI)</h3><ul><li>What is emotional intelligence?</li><li>Self-assessment exercise</li><li>Manage your emotions</li><li>Nine strategies for promoting EI</li></ul> <h3>3 Leading through change</h3><ul><li>Identify the major changes affecting you / your team</li><li>Types of change</li><li>The roles of resistance</li><li>How safe are you to talk to?</li><li>Forcefield Analysis</li></ul> <h3>Day 3</h3> <h3>1 Authentic Leadership (AL)</h3><ul><li>What is AL?</li><li>Managing perceptions is managing their truth</li><li>A leadership challenge</li></ul> <h3>2 Motivating and influencing for success</h3><ul><li>What motivates you?</li><li>Motivational theory</li><li>Leading by example</li><li>Influencing skills required</li><li>Influencing styles</li><li>The influence challenge!</li></ul> <h3>3 Creating enthusiasm and commitment</h3><ul><li>The RAIV approach (relationships-achievement-independence-vocation)</li><li>Building self-worth</li><li>What drives your team?</li><li>Your leadership legacy</li><li>Your commitment to leadership</li></ul> 


                </section>

Global Leadership

Leadership

Leadership Skills

Leadership Development

Leadership - turning values into action (In-House)

<h2>Communication Skills: In-House</h2><p>Master the tools and techniques you need to communicate effectively, confidently and professionally in the workplace, whether writing emails, speaking over the phone (including conference calls) or meeting others face-to-face.</p><p>Learn how to express yourself even more concisely, precisely and clearly with a keen focus on knowing what you want to achieve, understanding the audience and considering the context.</p><p>The workshop focuses on the more challenging situations, such as when you need to be assertive, deliver bad news or win others over to your point of view.</p><p><strong>Delivery:</strong> Available as a full-day, half-day, bite-sized programme or webinar. Virtual and in-house delivery options. </p><ul><li>Learn how to select the appropriate communication medium (email, telephone or face-to-face)</li><li>Be able to organise and express messages relevant to the audience, objective and context</li><li>Know how to communicate more clearly, precisely and concisely in a range of situations</li><li>Practise new techniques to enhance your communication in the workplace</li><li>Understand how best to ask questions to establish needs and relevant information</li><li>Appreciate the impact of assumptions and know how to eradicate them</li></ul><section>
                    <h3>The communication cycle</h3><ul><li>The message we want to send isn't always what the receiver gets</li><li>Understanding the three channels of communication: visual / vocal / verbal</li><li>How challenges and misunderstandings can arise:<ul><li>When the visual disappears (telephone and teleconferencing)</li><li>When the vocal disappears (writing)</li></ul></li></ul><h3>Which medium when?</h3><ul><li>When is it best to put it in writing?</li><li>When should you use the phone?</li><li>When is face-to-face the best choice?</li><li>Issues to consider when you have difficult messages to deliver, when you want to influence and persuade, or when the situation is getting emotional</li></ul><h3>Four steps to communicating well</h3><ul><li>Thinking about your objective</li><li>Thinking about the recipient</li><li>Selecting the content</li><li>Making it compelling</li></ul><h3>Communicating effectively in writing</h3><ul><li>The importance of being clear, precise and concise</li><li>How to create a logical, coherent flow, make the content accessible and get the tone right - the A to B model</li><li>The power of short sentences and simple language</li><li>How to write emails that get read and get results</li><li>'Wimp talk' versus 'power talk' - why it's important to avoid softeners and qualifiers</li><li>How to write an effective email</li></ul><h3>Adapting your communication style</h3><ul><li>A question of style</li><li>What's yours? - questionnaire</li><li>How to adapt it</li></ul><h3>Telephone and teleconference skills</h3><ul><li>Using verbal and vocal channels</li><li>How to explain things clearly over the telephone</li></ul><h3>Assumptions and misunderstandings</h3><ul><li>Understanding the dangers</li><li>How 'mind-reading', making assumptions and jumping to conclusions can sabotage effective communication</li><li>Why you should avoid interrupting people when you think you know what they're going to say</li><li>The importance of suspending judgment, being patient and listening carefully</li><li>Making the content of your communication explicit rather than implicit</li></ul><h3>Precision questioning</h3><ul><li>How to eradicate assumptions and avoid misunderstandings</li><li>What makes a question powerful?</li><li>What questions should you avoid?</li><li>The problems with leading questions</li></ul><h3>Active listening</h3><ul><li>The power of active listening</li><li>How to show active listening</li></ul><h3>Communicating effectively face-to-face</h3><ul><li>1-to-1s and meetings</li><li>How to build and maintain rapport</li><li>Using body language and eye contact</li><li>Communicating confidently and assertively when stating your opinion, making requests or giving feedback</li></ul><h3>Difficult conversations</h3><ul><li>How to communicate well in difficult conversations</li><li>Effectively managing your emotional state</li></ul><h3>Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li></ul>


                </section>

Communication Skills: In-House

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>The Power BI in a Day course is designed for beginners and intermediate users of Power BI.</p>Overview<p>#NAME?</p><p>Students will discover the full capabilities of Power BI in a one-day, hands-on workshop. Please Note: This workshop is primarily self-directed and students will work at their own pace while having access to an instructor for questions.</p></div><div id="course-pills-2"><h3>1 - Accessing &amp; Preparing data</h3> <ul> <li>Data Set</li> <li>Power BI Desktop</li> <li>Power BI Desktop ? Accessing Data</li> <li>Power BI Desktop ? Data Preparation</li> </ul> <h3>2 - Data Modeling and Exploration</h3> <ul> <li>Power BI Desktop ? Data Modeling and Exploration</li> <li>Power BI Desktop ? Data Exploration Continued</li> <li>References</li> </ul> <h3>3 - Data Visualization</h3> <ul> <li>Power BI Desktop</li> <li>Power BI Desktop ? Data Visualization</li> <li>References</li> </ul> <h3>4 - Publishing &amp; Accessing Reports</h3> <ul> <li>Power BI Desktop ? Creating Mobile View</li> <li>Power BI Service</li> <li>Power BI Service ? Publishing Report</li> <li>Power BI Mobile ? Accessing Report on Mobile Device</li> <li>Power BI Service ? Collaboration and Distribution</li> <li>References</li> </ul> <h3>5 - Dashboard and Collaboration</h3> <ul> <li>Power BI Service</li> <li>Building Dashboard</li> <li>References</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Power BI: Dashboard in a Day training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Power BI: Dashboard in a Day course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Powerbi

Tableau Desktop Specialist

Business Analytics & Intelligence

Microsoft Power BI

Microsoft Power Platform

Microsoft BI

Power BI: Dashboard in a Day

General Admission

Bournemouth

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional, who are involved in the design/build, renovation or relocation of a mission-critical data centre.</p>Overview<p>This 5-day course is designed to prepare participants to analyse a given business case and perform technical evaluation for a project plan and a set of designs for the implementation of a mission critical data centre.<br />The course also engages participants in product evaluations and demonstrates how to select equipment and develop equipment test scripts (IET) and integrated performance and validation testing (IPVT). CDCEÂ© builds upon knowledge gained in CDCP and CDCS courses. Participants who pass the exam will join the industry's elite data centre project design experts.<br />CDCEÂ© is the highest level training in the EPI Design and Build training track under the EPI Data Centre Training Framework. Participants must hold a valid CDCS certificate in order to be able to register for the CDCE class.</p><p>CDCEÂ© is the premier certification for data centre professionals in the data centre design/build and related fields.</p></div><div id="course-pills-2"><h4>Data Centre Life Cycle</h4><ul><li>Data centre lifecycle stages and phases<br />Exercise: Stage/Phase/Milestone/Document mapping</li></ul><h4>Design Preparation</h4><ul><li>Creation of a SON ? Statement Of Need<br />Technology review<br />Conceptual sizing<br />How to calculate for computer room space<br />How to calculate facility space<br />How to calculate incoming power<br />Exercise: Conceptual sizing building and power<br />Analysing capacity of existing facility<br />Analysing investment options<br />Site selection<br />Permits and approvals<br />Exercise: Site selection<br />Conceptual design<br />Budget and project timeline<br />Business case preparation<br />Project delivery structure<br />Project management options<br />Project manager and team</li></ul><h4>Design Planning</h4><ul><li>OSRA?Operational Systems Requirement Analysis<br />TFRA?Technical Facilities Requirement Analysis<br />Operations and maintenance review<br />RFP?Request For Proposal process<br />Vendor selection</li></ul><h4>Design Development</h4><ul><li>Project planning<br />Design development<br />PDR ? Preliminary Design Review<br />Equipment selection<br />FDR/V ? Final Design Review/Validation<br />Exercise: Full design validation of power, cooling, floor plans, fire suppression<br />Design freeze and LLTI<br />Creation of construction documents<br />BOM/BOQ ? Bill Of Material/Bill Of Quantity<br />Exercise: Equipment selection</li></ul><h4>Acquire</h4><ul><li>Requirements of purchase orders<br />Shipping terms<br />FWT/FAT ? Factory Witness Test/Factory Acceptance Test<br />Sequencing<br />Incoming goods inspection and handling<br />Asset management</li></ul><h4>Construct</h4><ul><li>Temporary essential services<br />Erection of the building<br />Permanent essential services<br />Building inspection<br />Snag list<br />COF?Certificate Of Fitness</li></ul><h4>Fit-Out</h4><ul><li>Fit-Out<br />Builders cleaning<br />As-Built Drawings</li></ul><h4>Test &amp; Commissioning</h4><ul><li>IET?Individual Equipment Test<br />IPVT/IST?Integrated Performance Verification Test/Integrated Systems Test<br />Common mistakes with IET/IPVT<br />Deep cleaning<br />Exercise: IET/IPVT scripting</li></ul><h4>Hand-Over</h4><ul><li>Facility hand-over requirements and documents<br />PCC?Practical Completion Certificate<br />DLP?Defect Liability Period<br />Defect Management<br />ICT Systems Installation<br />ICT Systems Testing<br />Hand-Over/DLP Expiry<br />FCC?Final Completion Certificate</li></ul><h4>Retirement</h4><ul><li>Reasons and definitions of retirement<br />Building the business case and project plan<br />Sequencing<br />Transfer of site<br />Demolishing of site<br />Legal matters<br />FCC?Final Completion Certificate</li></ul><h4>Exam: Certified Data Centre Expert (CDCEÂ©)</h4><ul><li>The CDCEÂ© exam is in two parts: Part A is a 90-minute closed book exam, with 60 multiple-choice questions. For Part A, the candidate requires a minimum of 45 correct answers to pass the exam. Part B is a 90-minute closed book exam, with 25 open questions. For Part B the candidate needs to obtain a minimum of 75% to pass.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Expert (CDCE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Expert (CDCE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified in Cybersecurity (CC)

IT Certifications

Construction Design & Management (CDM)

Cisco Certified Internetwork Expert (CCIE)

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Expert (CDCE)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Mental Health First Aid Refresher 4-hour training sessions</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can you remember ALGEE?&nbsp;</strong>Mental Health Action Plan.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). &nbsp;If it&#39;s time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Revisit the key areas from the full course. Keep up to date with the latest statistics and information.</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you are a Mental Health First Aider or MHFA Champion you have skills for life that support you and the people around you. &nbsp;Mental Health First Aid training can be kept up to date through this four hour MHFA Refresher course, which will empower you to: &nbsp;Update your knowledge of mental health and what influences it Update your awareness of current mental health supports available Practise applying the Mental Health First Aid Action Plan. Learning takes place through a mix of presentations, group discussions and workshop activities. We limit numbers to 20 people per course so that the instructor can keep people safe and supported, to get the most from their learning experience with us.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for those that have completed the MHFA England Mental Health First Aid or Champion course.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/faq-s/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">FAQs</span></a></u></p>

Mental Health First Aid Refresher 4-hour training sessions
Can you remember ALGEE? Mental Health Action Plan.
Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years). If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.
Revisit the key areas from the full course. Keep up to date with the latest statistics and information.
If you are a Mental Health First Aider or MHFA Champion you have skills for life that support you and the people around you. Mental Health First Aid training can be kept up to date through this four hour MHFA Refresher course, which will empower you to: Update your knowledge of mental health and what influences it Update your awareness of current mental health supports available Practise applying the Mental Health First Aid Action Plan. Learning takes place through a mix of presentations, group discussions and workshop activities. We limit numbers to 20 people per course so that the instructor can keep people safe and supported, to get the most from their learning experience with us.
This course is for those that have completed the MHFA England Mental Health First Aid or Champion course. 
FAQs

Mindmaps Wellbeing

Mental Health Awareness

Mental Health First Aid

Approved Training Organisation (ATO)

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Wellbeing

Mental Resilience

Mental Health At Work

Mental Health Nurse

Empower Mental Health First Aiders and Champions to maintain their skills with regular Refresher training. Just like physical first aid, we recommend that you refresh your skills every two to three years. (Certificate expires after 3 years).  If it's time to update your skills, book onto an MHFA Refresher course now and feel confident that you are performing your vital role safely.

MHFA England Refresher 

Summer offer

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>The Microsoft 365 Endpoint Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in a corporate setting. Their duties include managing identity, access, policies, updates, and apps. They work alongside the M365 Enterprise Administrator to develop and execute a device strategy that aligns with the requirements of a modern organization. Microsoft 365 Endpoint Administrators should be well-versed in M365 workloads and possess extensive skills and experience in deploying, configuring, and maintaining Windows 11 and later, as well as non-Windows devices. Their role emphasizes cloud services over on-premises management technologies.</p><p></p><p></p><p>In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Microsoft Entra ID, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data.</p><p></p>Prerequisites<p>The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 11 and later, and non-Windows devices.</p></div><div id="course-pills-2"><h3>1 - Explore the Enterprise Desktop</h3> <ul> <li>Examine benefits of modern management</li> <li>Examine the enterprise desktop life-cycle model</li> <li>Examine planning and purchasing</li> <li>Examine desktop deployment</li> <li>Plan an application deployment</li> <li>Plan for upgrades and retirement</li> </ul> <h3>2 - Explore Windows Editions</h3> <ul> <li>Examine Windows client editions and capabilities</li> <li>Select client edition</li> <li>Examine hardware requirements</li> </ul> <h3>3 - Understand Microsoft Entra ID</h3> <ul> <li>Examine Microsoft Entra ID</li> <li>Compare Microsoft Entra ID and Active Directory Domain Services</li> <li>Examine Microsoft Entra ID as a directory service for cloud apps</li> <li>Compare Microsoft Entra ID P1 and P2 plans</li> <li>Examine Microsoft Entra Domain Services</li> </ul> <h3>4 - Manage Microsoft Entra identities</h3> <ul> <li>Examine RBAC and user roles in Microsoft Entra ID</li> <li>Create and manage users in Microsoft Entra ID</li> <li>Create and manage groups in Microsoft Entra ID</li> <li>Manage Microsoft Entra objects with PowerShell</li> <li>Synchronize objects from AD DS to Microsoft Entra ID</li> </ul> <h3>5 - Manage device authentication</h3> <ul> <li>Describe Microsoft Entra join </li> <li>Examine Microsoft Entra join prerequisites limitations and benefits</li> <li>Join devices to Microsoft Entra ID</li> <li>Manage devices joined to Microsoft Entra ID</li> </ul> <h3>6 - Enroll devices using Microsoft Configuration Manager</h3> <ul> <li>Deploy the Microsoft Configuration Manager client</li> <li>Monitor the Microsoft Configuration Manager client</li> <li>Manage the Microsoft Configuration Manager client</li> </ul> <h3>7 - Enroll devices using Microsoft Intune</h3> <ul> <li>Manage mobile devices with Intune</li> <li>Enable mobile device management</li> <li>Explain considerations for device enrollment</li> <li>Manage corporate enrollment policy</li> <li>Enroll Windows devices in Intune</li> <li>Enroll Android devices in Intune</li> <li>Enroll iOS devices in Intune</li> <li>Explore device enrollment manager</li> <li>Monitor device enrollment</li> <li>Manage devices remotely</li> </ul> <h3>8 - Execute device profiles</h3> <ul> <li>Explore Intune device profiles</li> <li>Create device profiles</li> <li>Create a custom device profile</li> </ul> <h3>9 - Oversee device profiles</h3> <ul> <li>Monitor device profiles in Intune</li> <li>Manage device sync in Intune</li> <li>Manage devices in Intune using scripts</li> </ul> <h3>10 - Maintain user profiles</h3> <ul> <li>Examine user profile</li> <li>Explore user profile types</li> <li>Examine options for minimizing user profile size</li> <li>Deploy and configure folder redirection</li> <li>Sync user state with Enterprise State Roaming</li> <li>Configure Enterprise State Roaming in Azure</li> </ul> <h3>11 - Execute mobile application management</h3> <ul> <li>Examine mobile application management</li> <li>Examine considerations for mobile application management</li> <li>Prepare line-of-business apps for app protection policies</li> <li>Implement mobile application management policies in Intune</li> <li>Manage mobile application management policies in Intune</li> </ul> <h3>12 - Deploy and update applications</h3> <ul> <li>Deploy applications with Intune</li> <li>Add apps to Intune</li> <li>Manage Win32 apps with Intune</li> <li>Deploy applications with Configuration Manager</li> <li>Deploying applications with Group Policy</li> <li>Assign and publish software</li> <li>Explore Microsoft Store for Business</li> <li>Implement Microsoft Store Apps</li> <li>Update Microsoft Store Apps with Intune</li> <li>Assign apps to company employees</li> </ul> <h3>13 - Administer endpoint applications</h3> <ul> <li>Manage apps with Intune</li> <li>Manage Apps on non-enrolled devices</li> <li>Deploy Microsoft 365 Apps with Intune</li> <li>Additional Microsoft 365 Apps Deployment Tools</li> <li>Configure Microsoft Edge Internet Explorer mode</li> <li>App Inventory Review</li> </ul> <h3>14 - Protect identities in Microsoft Entra ID</h3> <ul> <li>Explore Windows Hello for Business</li> <li>Deploy Windows Hello</li> <li>Manage Windows Hello for Business</li> <li>Explore Microsoft Entra ID Protection</li> <li>Manage self-service password reset in Microsoft Entra ID</li> <li>Implement multi-factor authentication</li> </ul> <h3>15 - Enable organizational access</h3> <ul> <li>Enable access to organization resources</li> <li>Explore VPN types and configuration</li> <li>Explore Always On VPN</li> <li>Deploy Always On VPN</li> </ul> <h3>16 - Implement device compliance</h3> <ul> <li>Protect access to resources using Intune</li> <li>Explore device compliance policy</li> <li>Deploy a device compliance policy</li> <li>Explore conditional access</li> <li>Create conditional access policies</li> </ul> <h3>17 - Generate inventory and compliance reports</h3> <ul> <li>Report enrolled devices inventory in Intune</li> <li>Monitor and report device compliance</li> <li>Build custom Intune inventory reports</li> <li>Access Intune using Microsoft Graph API</li> </ul> <h3>18 - Deploy device data protection</h3> <ul> <li>Explore Windows Information Protection</li> <li>Plan Windows Information Protection</li> <li>Implement and use Windows Information Protection</li> <li>Explore Encrypting File System in Windows client</li> <li>Explore BitLocker</li> </ul> <h3>19 - Manage Microsoft Defender for Endpoint</h3> <ul> <li>Explore Microsoft Defender for Endpoint</li> <li>Examine key capabilities of Microsoft Defender for Endpoint</li> <li>Explore Windows Defender Application Control and Device Guard</li> <li>Explore Microsoft Defender Application Guard</li> <li>Examine Windows Defender Exploit Guard</li> <li>Explore Windows Defender System Guard</li> </ul> <h3>20 - Manage Microsoft Defender in Windows client</h3> <ul> <li>Explore Windows Security Center</li> <li>Explore Windows Defender Credential Guard</li> <li>Manage Microsoft Defender Antivirus</li> <li>Manage Windows Defender Firewall</li> <li>Explore Windows Defender Firewall with Advanced Security</li> </ul> <h3>21 - Manage Microsoft Defender for Cloud Apps</h3> <ul> <li>Explore Microsoft Defender for Cloud Apps</li> <li>Planning Microsoft Defender for Cloud Apps</li> <li>Implement Microsoft Defender for Cloud Apps</li> </ul> <h3>22 - Assess deployment readiness</h3> <ul> <li>Examine deployment guidelines</li> <li>Explore readiness tools</li> <li>Assess application compatibility</li> <li>Explore tools for application compatibility mitigation</li> <li>Prepare network and directory for deployment</li> <li>Plan a pilot</li> </ul> <h3>23 - Deploy using the Microsoft Deployment Toolkit</h3> <ul> <li>Evaluate traditional deployment methods</li> <li>Set up the Microsoft Deployment Toolkit for client deployment</li> <li>Manage and deploy images using the Microsoft Deployment Toolkit</li> </ul> <h3>24 - Deploy using Microsoft Configuration Manager</h3> <ul> <li>Explore client deployment using Configuration Manager</li> <li>Examine deployment components of Configuration Manager</li> <li>Manage client deployment using Configuration Manager</li> <li>Plan in-place upgrades using Configuration Manager</li> </ul> <h3>25 - Deploy Devices using Windows Autopilot</h3> <ul> <li>Use Autopilot for modern deployment</li> <li>Examine requirements for Windows Autopilot</li> <li>Prepare device IDs for Autopilot</li> <li>Implement device registration and out-of-the-box customization</li> <li>Examine Autopilot scenarios</li> <li>Troubleshoot Windows Autopilot</li> </ul> <h3>26 - Implement dynamic deployment methods</h3> <ul> <li>Examine subscription activation</li> <li>Deploy using provisioning packages</li> <li>Use Windows Configuration Designer</li> <li>Use Microsoft Entra join with automatic MDM enrollment</li> </ul> <h3>27 - Plan a transition to modern endpoint management</h3> <ul> <li>Explore using co-management to transition to modern endpoint management</li> <li>Examine prerequisites for co-management</li> <li>Evaluate modern management considerations</li> <li>Evaluate upgrades and migrations in modern transitioning</li> <li>Migrate data when modern transitioning</li> <li>Migrate workloads when modern transitioning</li> </ul> <h3>28 - Manage Windows 365</h3> <ul> <li>Explore Windows 365</li> <li>Configure Windows 365</li> <li>Administer Windows 365</li> </ul> <h3>29 - Manage Azure Virtual Desktop</h3> <ul> <li>Examine Azure Virtual Desktop</li> <li>Explore Azure Virtual Desktop</li> <li>Configure Azure Virtual Desktop</li> <li>Administer Azure Virtual Desktop</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MD-102T00 : Microsoft 365 Endpoint Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MD-102T00 : Microsoft 365 Endpoint Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft Certification

Microsoft 365

Microsoft AZ-900

Microsoft AZ-104

Microsoft AZ-303

Microsoft AZ-700

MD-102T00 Microsoft 365 Endpoint Administrator

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p><p>Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential makes you a recognized expert and leader in the HR field and a valuable asset to your organization, keeping  you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills. Students will be able to identify areas of strength and build on them. They will also see where they will need further concentrated study in preparation for their exam.</p></div><div id="course-pills-2"><h3>1 - INTRODUCTION</h3> <ul> <li>The SHRM Body of Competency and Knowledge? (BoCK)</li> <li>The SHRM-CP and SHRM-SCP Certifications</li> <li>The SHRM Learning SystemÂ© for SHRM-CP/SHRM-SCP</li> </ul> <h3>2 - HR COMPETENCIES</h3> <ul> <li>Behavioral Competencies</li> </ul> <h3>3 - DOMAIN 1: PEOPLE</h3> <ul> <li>Functional Area #1: HR Strategic Planning</li> <li>Functional Area #2: Talent Acquisition </li> <li>Functional Area #3: Employee Engagement and Retention </li> <li>Functional Area #4: Learning and Development</li> <li>Functional Area #5: Total Rewards</li> </ul> <h3>4 - DOMAIN 2: ORGANIZATION</h3> <ul> <li>Functional Area #6: Structure of the HR Function</li> <li>Functional Area #7: Organizational Effectiveness and Development</li> <li>Functional Area #8: Workforce Management</li> <li>Functional Area #9: Employee and Labor Relations</li> <li>Functional Area #10: Technology Management</li> </ul> <h3>5 - DOMAIN 3: WORKPLACE</h3> <ul> <li>Functional Area #11: HR in the Global Context</li> <li>Functional Area #12: Diversity and Inclusion</li> <li>Functional Area #13: Risk Management</li> <li>Functional Area #14: Corporate Social Responsibly</li> <li>Functional Area #15: U.S. Employment Law and Regulations</li> </ul> <h3>6 - FINAL EXAM/REVIEW/DISCUSSION</h3></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans SHRM-CP/SHRM-SCP Certification Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the SHRM-CP/SHRM-SCP Certification Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Clifton Practice Hypnotherapy Training (CPHT)

Chartered Institute of Personnel Development (CIPD)

Certified Payroll Professional (CPP)

Professional Skills Course (PSC)

Certified Supply Chain Professional (CSCP)

Scrum Master Professional Certificate (SMPC)

SHRM-CP/SHRM-SCP Certification Preparation

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for anyone seeking CCNA certification. The course also provides foundational knowledge for all support technicians involved in the basic installation, operation, and verification of Cisco networks. The job roles best suited to the material in this course are:<br />Entry-level network engineer<br />Network administrator<br />Network support technician<br />Help desk technician</p>Overview<p>This course will help you:<br />Learn the knowledge and skills to install, configure, and operate a small- to medium-sized network<br />Gain a foundation in the essentials of networking, security, and automation<br />Earn 30 CE credits toward recertification</p><p>The Implementing and Administering Cisco Solutions (CCNA) v2.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. This course helps you prepare to take the 200-301 CiscoÂ© Certified Network Associate (CCNAÂ©) exam. By passing this one exam, you earn the CCNA certification. This course also earns you 30 Continuing Education (CE) credits towards recertification.</p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Exploring the Functions of Networking ? Lecture</li><li>Introducing the Host-to-Host Communications Model ? Lecture</li><li>Operating Cisco IOS Software ? Lecture</li><li>Introducing LANs ? Lecture</li><li>Exploring the TCP/IP Link Layer ? Lecture</li><li>Starting a Switch ? Lecture</li><li>Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets ? Lecture</li><li>Explaining the TCP/IP Transport Layer and Application Layer ? Lecture</li><li>Exploring the Functions of Routing ? Lecture</li><li>Configuring a Cisco Router ? Lecture</li><li>Exploring the Packet Delivery Process ? Lecture</li><li>Troubleshooting a Simple Network ? Lecture</li><li>Introducing Basic IPv6 ? Lecture</li><li>Configuring Static Routing ? Lecture</li><li>Implementing VLANs and Trunks ? Lecture</li><li>Routing Between VLANs ? Lecture</li><li>Introducing OSPF ? Lecture</li><li>Building Redundant Switched Topologies ? Self-study</li><li>Improving Redundant Switched Topologies with EtherChannel ? Lecture</li><li>Exploring Layer 3 Redundancy ? Self-study</li><li>Introducing WAN Technologies ? Self-study</li><li>Explaining Basics of ACL ? Lecture</li><li>Enabling Internet Connectivity ? Lecture</li><li>Introducing QoS ? Self-study</li><li>Explaining Wireless Fundamentals ? Self-study</li><li>Introducing Architectures and Virtualization ? Self-study</li><li>Explaining the Evolution of Intelligent Networks ? Lecture</li><li>Introducing System Monitoring ? Lecture</li><li>Managing Cisco Devices ? Lecture</li><li>Examining the Security Threat Landscape ? Self-study</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional certification (CCNP)

CompTIA Network+

Cisco Certified Entry Networking Technician (CCENT)

Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA)

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Summary:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This workshop is designed for Club Welfare Officers and it is highly recommended that attendees complete UK Coaching&#39;s Safeguarding and Protecting Children Workshop first.<br fr-original-style="" style="box-sizing: border-box;">Are you new to the Welfare Officer role or has it been three years since you last attended a Time to Listen workshop?</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The 3 hour workshop covers the following and learners will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Describe how a club welfare officer works with others to create a child centered environment.</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain how the club welfare officer role fits into the wider safeguarding environment.</li>
<li fr-original-style="" style="box-sizing: border-box;">Apply learning to case studies including sharing good safeguarding practice.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>




Course Summary:
This workshop is designed for Club Welfare Officers and it is highly recommended that attendees complete UK Coaching's Safeguarding and Protecting Children Workshop first.
Are you new to the Welfare Officer role or has it been three years since you last attended a Time to Listen workshop?



The 3 hour workshop covers the following and learners will be able to:
Describe how a club welfare officer works with others to create a child centered environment.
Explain how the club welfare officer role fits into the wider safeguarding environment.
Apply learning to case studies including sharing good safeguarding practice.



Active Lancashire

Time to Listen - Welfare Officer Training

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for people who are seeking to launch a career in cybersecurity.</p>Overview<p>Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions; Monitor and secure hybrid environments, including cloud, mobile, and IoT; Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance; Identify, analyze, and respond to security events and incidents.</p><p>CompTIA Security+ is a global certification that validates the baseline skills necessary to perform core security functions and is the first security certification a candidate should earn.<br /> <br /> CompTIA Security+ establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs.</p></div><div id="course-pills-2"><h3>Lesson 1: Summarize Fundamental Security Concepts</h3> <ul> <li>Security Concepts</li> <li>Security Controls</li> </ul> <h3>Lesson 2: Compare Threat Types</h3> <ul> <li>Threat Actors</li> <li>Attack Surfaces</li> <li>Social Engineering</li> </ul> <h3>Lesson 3: Explain Cryptographic Solutions</h3> <ul> <li>Cryptographic Algorithms</li> <li>Public Key Infrastructure</li> <li>Cryptographic Solutions</li> </ul> <h3>Lesson 4: Implement Identity and Access Management</h3> <ul> <li>Authentication</li> <li>Authorization</li> <li>Identity Management</li> </ul> <h3>Lesson 5: Secure Enterprise Network Architecture</h3> <ul> <li>Enterprise Network Architecture</li> <li>Network Security Appliances</li> <li>Secure Communications</li> </ul> <h3>Lesson 6: Secure Cloud Network Architecture</h3> <ul> <li>Cloud Infrastructure</li> <li>Embedded Systems and Zero Trust Architecture</li> </ul> <h3>Lesson 7: Explain Resiliency and Site Security Concepts</h3> <ul> <li>Asset Management</li> <li>Redundancy Strategies</li> <li>Physical Security</li> </ul> <h3>Lesson 8: Explain Vulnerability Management</h3> <ul> <li>Device and OS Vulnerabilities</li> <li>Application and Cloud Vulnerabilities</li> <li>Vulnerability Identification Methods</li> <li>Vulnerability Analysis and Remediation</li> </ul> <h3>Lesson 9: Evaluate Network Security Capabilities</h3> <ul> <li>Network Security Baselines</li> <li>Network Security Capability Enhancement</li> </ul> <h3>Lesson 10: Assess Endpoint Security Capabilities</h3> <ul> <li>Implement Endpoint Security</li> <li>Mobile Device Hardening</li> </ul> <h3>Lesson 11: Enhance Application Security Capabilities</h3> <ul> <li>Application Protocol Security Baselines</li> <li>Cloud and Web Application Security Concepts</li> </ul> <h3>Lesson 12: Explain Incident Response and Monitoring Concepts</h3> <ul> <li>Incident Response</li> <li>Digital Forensics</li> <li>Data Sources</li> <li>Alerting and Monitoring Tools</li> </ul> <h3>Lesson 13: Analyze Indicators of Malicious Activity</h3> <ul> <li>Malware Attack Indicators</li> <li>Physical and Network Attack Indicators</li> <li>Application Attack Indicators</li> </ul> <h3>Lesson 14: Summarize Security Governance Concepts</h3> <ul> <li>Policies, Standards, and Procedures</li> <li>Change Management</li> <li>Automation and Orchestration</li> </ul> <h3>Lesson 15: Explain Risk Management Processes</h3> <ul> <li>Risk Management Processes and Concepts</li> <li>Vendor Management Concepts</li> <li>Audits and Assessments</li> </ul> <h3>Lesson 16: Summarize Data Protection and Compliance Concepts</h3> <ul> <li>Data Classification and Compliance</li> <li>Personnel Policies</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Security Plus Certification (Exam SY0-601) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Security Plus Certification (Exam SY0-601) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certificate in Information Security Management Principles (CISMP)

CompTIA A+

CompTIA Security+

<h2 id="isPasted" style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">About this event</h2><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><h3 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);">COURSE INTRODUCTION</h3><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This course covers Tuberculosis, latent and active, diagnosis, screening and testing, groups offered vaccine, symptoms and treatment; within the current regulatory and legal framework. We discuss Mantoux, BCG techniques, IGRA testing, Scar identification and current issues. The course is hands-on and practical and each participant receives a certificate after successfully completing the course.</p><h3 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);">AIMS AND OBJECTIVES</h3><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Be able to provide accurate and up to date information about BCG and TB vaccines</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Update staff on current issues</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Provide a safe, effective and high standard of care</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">COURSE CONTENTS</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; The aims of TB immunisation: national policy and schedules</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; History of TB</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; How common is TB</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Epidemiology and current statistics</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Screening and testing</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Latent TB infection</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Active TB disease</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Signs and symptoms of TB</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Diagnosis</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; IGRA Testing</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Treatment</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Management</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; TB Vaccination</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Practical workshop</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Technique-intradermal</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; BCG Technique</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Mantoux / Technique</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Scar identification</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; The legal aspects of vaccination</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Prescribing vaccines</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Storage and handling of vaccines - cold chain</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Correct administration of vaccines</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Record-keeping and reporting</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Competence Assessment</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Ref: National Minimum Standards for Immunisation Training, PHE and RCN, Immunisation for Infectious Diseases</p><h3 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);">WHO SHOULD ATTEND?</h3><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Nurses - Primary Care, Secondary Care</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Occupational Health Staff</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Doctors - Occupational Health</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Military Staff</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Midwives</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; Neonatal Nurses</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&bull; School Nurses</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Includes All course materials and certificate of attendance</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">AB Health Group awards CPD points / certificate of attendance for each course. &nbsp;If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. &nbsp;The charge for the certificate including postage is &pound;30.00.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Annie Barr AB Health Group</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Organiser Description</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Annie Barr is a leading provider of high quality, accredited healthcare training. With a selection of engaging healthcare training that has been developed by experts to equip you and your workforce with the skills, knowledge and competence needed to provide compassionate and high quality care.</p></div>

About this event
COURSE INTRODUCTION
This course covers Tuberculosis, latent and active, diagnosis, screening and testing, groups offered vaccine, symptoms and treatment; within the current regulatory and legal framework. We discuss Mantoux, BCG techniques, IGRA testing, Scar identification and current issues. The course is hands-on and practical and each participant receives a certificate after successfully completing the course.
AIMS AND OBJECTIVES
• Be able to provide accurate and up to date information about BCG and TB vaccines
• Update staff on current issues
• Provide a safe, effective and high standard of care


COURSE CONTENTS
• The aims of TB immunisation: national policy and schedules
• History of TB
• How common is TB
• Epidemiology and current statistics
• Screening and testing
• Latent TB infection
• Active TB disease
• Signs and symptoms of TB
• Diagnosis
• IGRA Testing
• Treatment
• Management
• TB Vaccination
• Practical workshop
• Technique-intradermal
• BCG Technique
• Mantoux / Technique
• Scar identification
• The legal aspects of vaccination
• Prescribing vaccines
• Storage and handling of vaccines - cold chain
• Correct administration of vaccines
• Record-keeping and reporting
• Competence Assessment
Ref: National Minimum Standards for Immunisation Training, PHE and RCN, Immunisation for Infectious Diseases
WHO SHOULD ATTEND?
• Nurses - Primary Care, Secondary Care
• Occupational Health Staff
• Doctors - Occupational Health
• Military Staff
• Midwives
• Neonatal Nurses
• School Nurses
Includes All course materials and certificate of attendance
AB Health Group awards CPD points / certificate of attendance for each course. If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. The charge for the certificate including postage is £30.00.


Annie Barr AB Health Group
Organiser Description
Annie Barr is a leading provider of high quality, accredited healthcare training. With a selection of engaging healthcare training that has been developed by experts to equip you and your workforce with the skills, knowledge and competence needed to provide compassionate and high quality care.

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