Name: CCNP ENARSI
Price: 3697 GBP
Availability: InStock

Kuala Lumpur

<section style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><h2 style="color: rgb(62, 57, 52); box-sizing: border-box;" fr-original-style=" color: rgb(62, 57, 52);">About this Training Course</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 5 full-day course will provide a comprehensive understanding of the various types of reciprocating, rotary, and centrifugal pumps and compressors including piston pumps, plunger pumps, rotary pumps, screw pumps, two- and three-lobe pumps, cam pumps, vane pumps, bellows-type metering pumps, diaphragm pumps, canned motor pumps, centrifugal pumps, as well as trunk piston compressors, sliding crosshead piston compressors, diaphragm compressors, rotary screw compressors, straight lobe compressors, sliding vane compressors, liquid ring compressors, centrifugal, and axial compressors. Bearings will also be covered thoroughly. This course will focus on maximizing the efficiency, reliability, and longevity of this equipment by providing an understanding of the characteristics, selection criteria, common problems and repair techniques, preventive and predictive maintenance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is a MUST for anyone who is involved in the selection, applications, or maintenance of reciprocating, rotary, and centrifugal pumps or compressors because it covers how this equipment operates, the latest maintenance techniques, and provides guidelines and rules that ensure the successful operation of this equipment. In addition, it will cover in detail the basic design, operating characteristics, specification, selection criteria, advanced fault detection techniques, critical components and all preventive and predictive maintenance methods in order to increase reliability of the equipment and reduce the operation and maintenance cost.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will provide the following information for all reciprocating, rotary, and centrifugal pumps and compressors:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Basic Design</li><li fr-original-style="" style="box-sizing: border-box;">Specification</li><li fr-original-style="" style="box-sizing: border-box;">Selection Criteria</li><li fr-original-style="" style="box-sizing: border-box;">Sizing Calculations</li><li fr-original-style="" style="box-sizing: border-box;">Enclosures and Sealing Arrangements</li><li fr-original-style="" style="box-sizing: border-box;">Codes and Standards</li><li fr-original-style="" style="box-sizing: border-box;">Common Operational Problems</li><li fr-original-style="" style="box-sizing: border-box;">All Diagnostics, Troubleshooting, Testing, and Maintenance</li></ul></section><section style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><a data-toggle="collapse" href="https://petroedgeasia.net/training/compressors-pumps-selection-applications-operation-troubleshooting-and-maintenance-classroom-training-2/#collapseOne" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINING OBJECTIVES</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Equipment Operation:</strong>&nbsp;Gain a thorough understanding of the operating characteristics of reciprocating, rotary, and centrifugal pumps and compressors</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Equipment Diagnostics and Inspectio</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">n:</strong>&nbsp;Learn in detail all the diagnostic techniques and inspections required of critical components of reciprocating, rotary, and centrifugal pumps and compressors</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Equipment Testing:&nbsp;</strong>Understand thoroughly all the tests required for the various types of reciprocating, rotary, and centrifugal pumps and compressors</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Equipment Maintenance and Troubleshooting:</strong>&nbsp;Determine all the maintenance and troubleshooting activities required to minimize the downtime and operating cost of reciprocating, rotary, and centrifugal pumps and compressors</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Equipment Repair and Refurbishment:</strong>&nbsp;Gain a detailed understanding of the various methods used to repair and refurbish reciprocating, rotary, and centrifugal pumps and compressors</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Efficiency, Reliability, and Longevity</strong>:&nbsp;Learn the various methods used to maximize the efficiency, reliability, and longevity of reciprocating, rotary, and centrifugal pumps and compressors</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Equipment Sizing:&nbsp;</strong>Gain a detailed understanding of all the calculations and sizing techniques used for reciprocating, rotary, and centrifugal pumps and compressors</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Design Features:</strong>&nbsp;Understand all the design features that improve the efficiency and reliability of reciprocating, rotary, and centrifugal pumps and compressors</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Equipment Selection:&nbsp;</strong>Learn how to select reciprocating, rotary, and centrifugal pumps and compressors by using the performance characteristics and selection criteria that you will learn in this seminar</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Equipment Enclosures and Sealing Methods:</strong>&nbsp;Learn about the various types of enclosures and sealing arrangements used for reciprocating, rotary, and centrifugal pumps and compressors</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Equipment Commissioning:</strong>&nbsp;Understand all the commissioning requirements for reciprocating, rotary, and centrifugal pumps and compressors</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Equipment Codes and Standards:</strong>&nbsp;Learn all the codes and standards applicable for reciprocating, rotary, and centrifugal pumps and compressors</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Equipment Causes and Modes of Failure:&nbsp;</strong>Understand the causes and modes of failure of reciprocating, rotary, and centrifugal pumps and compressors</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">System Design</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">:</strong>&nbsp;Learn all the requirements for designing different types of reciprocating, rotary, and centrifugal pumping and compressing systems</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/compressors-pumps-selection-applications-operation-troubleshooting-and-maintenance-classroom-training-2/#collapseTwo" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TARGET AUDIENCE</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Engineers of all disciplines</li><li fr-original-style="" style="box-sizing: border-box;">Managers</li><li fr-original-style="" style="box-sizing: border-box;">Technicians</li><li fr-original-style="" style="box-sizing: border-box;">Maintenance personnel</li><li fr-original-style="" style="box-sizing: border-box;">Other technical individuals</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/compressors-pumps-selection-applications-operation-troubleshooting-and-maintenance-classroom-training-2/#collapsecl" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">COURSE LEVEL</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Intermediate</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/compressors-pumps-selection-applications-operation-troubleshooting-and-maintenance-classroom-training-2/#collapseThree" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINING METHODS</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each delegate will receive a copy of the following materials written by the instructor:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">&ldquo;POWER PLANT EQUIPMENT OPERATION AND MAINTENANCE GUIDE&rdquo; published by McGraw-Hill in 2012 (800 pages)</li><li fr-original-style="" style="box-sizing: border-box;">Practical Manual (200 pages)</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/compressors-pumps-selection-applications-operation-troubleshooting-and-maintenance-classroom-training-2/#collapseFive" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINER</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as &ldquo;Excellent&rdquo; or &ldquo;Very Good&rdquo; by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011.</li><li fr-original-style="" style="box-sizing: border-box;">Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003.</li><li fr-original-style="" style="box-sizing: border-box;">Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012.</li><li fr-original-style="" style="box-sizing: border-box;">Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999).</li><li fr-original-style="" style="box-sizing: border-box;">Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999).</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Furthermore, he has received the following awards:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The first &ldquo;Excellence in Teaching&rdquo; award offered by PowerEdge, Singapore, in December 2016</li><li fr-original-style="" style="box-sizing: border-box;">The first &ldquo;Excellence in Teaching&rdquo; award offered by the Professional Development Center at University of Toronto (May, 1996).</li><li fr-original-style="" style="box-sizing: border-box;">The &ldquo;Excellence in Teaching Award&rdquo; in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East).</li><li fr-original-style="" style="box-sizing: border-box;">Awarded graduation &ldquo;With Distinction&rdquo; from Dalhousie University when completed Bachelor of Engineering degree (1983).</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Lastly, he was awarded his Bachelor of Engineering Degree &ldquo;with distinction&rdquo; from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada.</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/compressors-pumps-selection-applications-operation-troubleshooting-and-maintenance-classroom-training-2/#collapseCS" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">POST TRAINING COACHING SUPPORT (OPTIONAL)</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To further optimise your learning experience from our courses, we also offer individualized &ldquo;One to One&rdquo; coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br fr-original-style="" style="box-sizing: border-box;"><a href="mailto:info@asiaedge.net?subject=Request%20for%20further%20information%20regarding%20post%20training%20coaching%20support" target="_blank" style="color: rgb(0, 123, 255); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 123, 255);">Request for further information post training support</a>&nbsp;and fees applicable</p></div></section>

EnergyEdge - Training for a Sustainable Energy Future

Maintenance

Enhance your expertise in compressor and pump selection, operation, troubleshooting, and maintenance with EnergyEdge's comprehensive classroom training. Elevate your skills today!

Compressors & Pumps: Selection, Applications, Operation, Troubleshooting and Maintenance

Team of 10, pp

Normal Fee, pp

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<h2><strong>About this Training Course</strong></h2>
<p>This intermediate to advanced level 3 full-day training course has been designed to provide participants with a detailed and up-to-date overview of the fluid mechanic fundamentals and operating practice of pumps, compressors and gas and steam turbines. Upon the successful completion of this course, participants will have acquired the practical knowledge to enable them not only to choose the correct device for a particular application but also be in a position to resolve many commonly occurring operating problems. Troubleshooting is an important part of this course and will cover the important topics of Machinery Root Cause Failure Analysis (RCFA) together with Vibration Analysis.</p>
<p>This course is ideal for those personnel in the oil, gas, petrochemical, chemical, power and other process industries who require a wider and deeper appreciation of pumps, compressors and turbines, including their design, performance and operation. The participants will be taken through an intensive primer of turbo-machinery principles, using the minimum of mathematics, and will learn how to solve the many and varied practical industrial problems that are encountered. The course makes use of an extensive collection of VIDEO material together with case studies and numerical exercises.</p>
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Training Objectives 

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<p>Upon the successful completion of this course, each participant will be able to:</p>
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<li>Apply a comprehensive knowledge of pumps, compressors &amp; turbines and troubleshoot rotating equipment in a professional manner</li>
<li>Identify the different types of turbomachinery including basic design aspects and highlighted problem areas</li>
<li>Minimise compressor work by understanding the processes involved and identifying their efficiency</li>
<li>Understand the flow through turbomachines and the corresponding velocity triangles including torque and power calculations</li>
<li>Analyse the different types of centrifugal machines including their design, installation, operation, maintenance, re-rate/retrofit, troubleshooting and control</li>
<li>Recognise the various beneficial design aspects of turbomachines and understand the crucial process of cavitation</li>
<li>Carry out proper methods of device installation, operation, maintenance and troubleshooting</li>
<li>Understand and apply the powerful methods of Machinery Root Cause Failure Analysis</li>
<li>Understand the various methods of vibration analysis applied to device diagnostics</li>
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Target Audience 

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<p>This course provides an overview of all significant aspects and considerations of pumps, compressors and turbines for those who are involved in the design, selection, maintenance or troubleshooting of such equipment. This includes maintenance, reliability, integrity, engineering, production and operations managers, engineers and other technical staff.  </p>
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Course Level 

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<li>Intermediate</li>
<li>Advanced</li>
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Trainer

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<p>Your expert course leader is a Senior Mechanical &amp; Instrumentation Engineer (UK, B. Sc., M.Eng., Ph D) with over 45 years of industrial experience in Process Control &amp; Instrumentation, Pumps, Compressors, Turbines and Control Valve Technology.</p>
<p>He is currently a Senior Independent Consultant to various petrochemical industries in the UK, USA, Oman, Kuwait and KSA where he provides consultancy services on both the application and operational constraints of process equipment in the oil &amp; gas industries.</p>
<p>During his early career, he held key positions in Rolls Royce (UK) where he was involved in the design of turbine blading for jet engines, subject to pre-specified distributions of pressure. During this period and since, he has also been closely involved in various aspects of Turbomachinery, Thermodynamics and Fluid Mechanics where he has become a recognised authority in these areas.</p>
<p>Later, he joined the academic staff of University of Liverpool in the UK as a Professor in Mechanical Engineering Courses. A substantial part of his work has been concerned with detailed aspects of Flowmetering - both of single &amp; multiphase flows. He has supervised doctoral research students in this area in collaboration with various European flowmeter manufacturers.</p>
<p>He joined Haward Technology Middle East in 2002 and was later appointed as European Manager (a post which has since lapsed) and has delivered over 150 training courses in Flowmeasurement (single- and multi-phase), Control, Heat Exchangers, Pumps, Turbines, Compressors, Valve and Valve Selection as well as other topics throughout the UK, USA, Oman and Kuwait. During the last two years, he has delivered courses with other training companies operating in the Far and Middle East. He has published about 150 papers in various Engineering Journals and International Conferences and has contributed to textbooks on the topics listed above.</p>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
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Accreditions And Affliations

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Renewable Energy

Oil & Gas

Pumps, Compressors, Turbines & Troubleshooting

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<h2>About this training course</h2>
<p>This 5 full-day course provides a comprehensive understanding of the inspection, diagnostic testing, troubleshooting, maintenance, overhaul and refurbishment of all steam and gas turbines. This course will focus on maximizing the efficiency, reliability, and longevity of this equipment by providing an understanding of the common problems and repair techniques, preventive and predictive maintenance of all steam and gas turbines.</p>
<p>This course is a MUST for anyone who is involved in diagnostic testing, troubleshooting, or maintenance of steam and gas turbines because it covers the various maintenance strategies, troubleshooting techniques, and the latest testing and refurbishment methods of all steam and gas turbines. The course provides also guidelines and rules that ensure successful refurbishment of all types of steam and gas turbines. In addition, this course will cover in detail advanced fault detection techniques, critical components and all preventive and predictive maintenance methods of steam and gas turbines in order to increase their reliability and reduce their operation and maintenance cost.</p>
<p>This course will provide the following information for all types of steam and gas turbines:</p>
<ul>
<li>Diagnostic Testing Techniques</li>
<li>Troubleshooting Methods</li>
<li>Latest Maintenance Strategies</li>
<li>Modern Refurbishment Methods</li>
<li>Enclosures and Sealing Arrangements</li>
<li>Codes and Standards</li>
<li>Common Operational Problems</li>
<li>All Predictive and Preventive Maintenance Methods</li>
<li>Performance Surveillance Methods</li>
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Training Objectives 

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<li><strong><span>Equipment Maintenance:</span></strong><span> Gain a thorough understanding of the latest maintenance strategies of steam and gas turbines</span></li>
<li><strong><span>Equipment Diagnostics and Inspection:</span></strong><span> Learn in detail all the diagnostic techniques and inspections required for critical components of steam and gas turbines</span></li>
<li><strong><span>Equipment Testing: </span></strong><span>Understand thoroughly all the tests required for the various types of steam and gas turbines</span></li>
<li><strong><span>Equipment Troubleshooting:</span></strong><span> Determine all the troubleshooting activities required to minimize the downtime and operating cost of steam and gas turbines</span></li>
<li><strong><span>Equipment Repair and Refurbishment:</span></strong><span> Gain a detailed understanding of the various methods used to repair and refurbish steam and gas turbines</span></li>
<li><strong><span>Efficiency, Reliability, and Longevity:</span></strong><span> Learn the various methods used to maximize the efficiency, reliability, and longevity of steam and gas turbines</span></li>
<li><strong><span>Equipment Performance Surveillance:</span></strong><span> Gain a detailed understanding of the various methods used to perform performance surveillance on steam and gas turbines</span></li>
<li><strong><span>Design Features: </span></strong><span>Understand all the design features that improve the efficiency and reliability of steam and gas turbines</span></li>
<li><span><strong>Equipment Enclosures and Sealing Methods:</strong> </span><span>Learn about the various types of enclosures and sealing arrangements used for steam and gas turbines</span></li>
<li><strong><span>Equipment Commissioning:</span></strong><span> Understand all the commissioning requirements for steam and gas turbines</span></li>
<li><strong><span>Equipment Codes and Standards:</span></strong><span> Learn all the codes and standards applicable for steam and gas turbines</span></li>
<li><strong><span>Equipment Causes and Modes of Failure:</span></strong><span> Understand the causes and modes of failure of steam and gas turbines</span></li>
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Target Audience 

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<li><span>Engineers of all disciplines</span></li>
<li><span>Managers</span></li>
<li><span>Technicians</span></li>
<li><span>Maintenance personnel</span></li>
<li><span>Other technical individuals</span></li>
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Training Methods 

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<p><span>Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization.</span></p>
<p><span>Each delegate will receive a copy of the following materials written by the instructor:</span></p>
<ul>
<li><span>Excerpt in digital format of the relevant chapters from the 'POWER PLANT EQUIPMENT OPERATION AND MAINTENANCE GUIDE' published by McGraw-Hill in 2012 (800 pages)</span></li>
<li><span>Excerpt in digital format of the relevant chapters from the 'POWER GENERATION</span> <span>HANDBOOK' second edition, published by McGraw-Hill in 2011 (800 pages)</span></li>
<li><span>Steam and Gas Turbines Maintenance Manual (300 pages)</span></li>
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Trainer

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<div id="collapseFive">
<div>
<p>Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him;</p>
<ul>
<li>Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011.</li>
<li>Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003.</li>
<li>Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012.</li>
<li>Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999).</li>
<li>Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999).</li>
</ul>
<p>Furthermore, he has received the following awards:</p>
<ul>
<li>The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016</li>
<li>The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996).</li>
<li>The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East).</li>
<li>Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983).</li>
</ul>
<p>Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada.</p>
</div>
</div>
</div>
<div>
<div>

POST TRAINING COACHING SUPPORT (OPTIONAL)

</div>
<div id="collapseCS">
<div>
<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
</div>
</div>
</div>
<div>
<div>

Accreditions And Affliations

</div>
<div id="collapseSeven">
<div>
               </div>
</div>
</div>
</div>
</section>

Maintenance of Steam and Gas Turbines:  Inspection, Diagnostic Testing, Troubleshooting, Maintenance, Overhaul and Refurbishment

<div>
</div>
<section>
<div>
<h2><strong>About this Training Course</strong></h2>
<p>This 5 full-day course provides a comprehensive understanding of all the maintenance, inspection, diagnostics, testing, troubleshooting, refurbishment, and protective systems of all key electrical equipment including: transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries. It will cover in detail all the inspection methods and tests required to identify faults and deficiencies in electrical equipment, as well as, the repair techniques and available refurbishment methods.</p>
<p>The course will also cover the activities required to commission this equipment and it will also cover all protective systems associated with this equipment.  The objective of the seminar is to maximize the efficiency, reliability, and longevity of this type of equipment by providing an understanding of the common problems and repair techniques, preventive and predictive maintenance.</p>
</div>
</section>
<section>
<div id="accordion">
<div>
<div>

Training Objectives 

</div>
<div id="collapseOne">
<div>
<ul>
<li><strong>Electrical Equipment Testing and Maintenance: </strong>Gain a thorough understanding of all the testing and maintenance required for all key electrical equipment including transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries</li>
<li><strong>Electrical Equipment Inspection and Diagnostics: </strong>Learn about the inspection and diagnostics required for all the components of transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries</li>
<li><strong>Electrical Equipment Troubleshooting:</strong> Determine all the troubleshooting activities required to minimize the downtime and operating cost of transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries</li>
<li><strong>Electrical Equipment Online Condition Monitoring:</strong> Learn about online condition monitoring of transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries</li>
<li><strong>Electrical Equipment Repair and Refurbishment: </strong>Obtain a detailed understanding of the various methods used to repair and refurbish transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries</li>
<li><strong>Efficiency, Reliability, and Longevity: </strong>Learn the various methods used to maximize the efficiency, reliability, and longevity of transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries</li>
<li><strong>Rotating </strong><strong>Equipment Vibration Analysis and Balancing Methods:</strong> Learn about vibration analysis and balancing methods of motors and generators.</li>
<li><strong>Electrical Equipment Codes and Standards: </strong>Learn all the codes and standards applicable for transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries</li>
<li><strong>Equipment Causes and Modes of Failure: </strong>Understand the causes and modes of failure of transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries</li>
<li><strong>Generator Upgrades and Rewinds:</strong> Learn the various methods used to upgrade and rewind a generator</li>
<li><strong>Protective Systems: </strong>Obtain a detailed understanding of all protective systems required for transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries</li>
</ul>
</div>
</div>
</div>
<div>
<div>

Target Audience 

</div>
<div id="collapseTwo">
<div>
<ul>
<li>Engineers of all disciplines</li>
<li>Managers</li>
<li>Technicians</li>
<li>Maintenance personnel</li>
<li>Other technical individuals (this course is suitable for individuals who do not have an electrical background)</li>
</ul>
</div>
</div>
</div>
<div>
<div>

Course Level 

</div>
<div id="collapsecl">
<div>
<ul>
<li>Basic or Foundation</li>
</ul>
</div>
</div>
</div>
<div>
<div>

Training Methods 

</div>
<div id="collapseThree">
<div>
<p>Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization.</p>
<p><span>Each delegate will receive a copy of the following materials written by the instructor:</span></p>
<ul>
<li><span>The relevant material of the 'ELECTRICAL EQUIPMENT HANDBOOK' published by McGraw-Hill in 2003 (600 pages)</span></li>
<li><span>Electrical Equipment Maintenance, inspection, diagnostics, testing, troubleshooting, refurbishment, and protective systems Manual (500 pages)</span></li>
</ul>
</div>
</div>
</div>
<div>
<div>

Trainer

</div>
<div id="collapseFive">
<div>
<p>Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories.</p>
<p>While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment.</p>
<p>Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations.</p>
<p>In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures.</p>
<p>He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him;</p>
<ul>
<li>Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011.</li>
<li>Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003.</li>
<li>Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012.</li>
<li>Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999).</li>
<li>Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999).</li>
</ul>
<p>Furthermore, he has received the following awards:</p>
<ul>
<li>The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016</li>
<li>The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996).</li>
<li>The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East).</li>
<li>Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983).</li>
</ul>
<p>Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada.</p>
</div>
</div>
</div>
<div>
<div>

POST TRAINING COACHING SUPPORT (OPTIONAL)

</div>
<div id="collapseCS">
<div>
<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
</div>
</div>
</div>
<div>
<div>

Accreditions And Affliations

</div>
<div id="collapseSeven">
<div>
               </div>
</div>
</div>
</div>
</section>

Maintenance, Inspection, Diagnostics, Testing, Troubleshooting, Refurbishment, & Protective Systems For All Key Electrical Equipment

Redhill

<h3><b>Supporting Windows 10 course description</b></h3>
      <p>This course is designed to provide students with the
knowledge and skills required to support and
troubleshoot Windows 10 PCs and devices in a
Windows Server domain environment. These skills
include understanding of Windows 10 features, how
they can be used in an Active Directory environment
and how to troubleshoot them. </p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
	 <li>Troubleshoot startup issues and operating system
services on a Windows 10 PC.</li>
																								<li>Troubleshoot issues related to network connectivity.</li>
                   				 <li>Troubleshoot client configuration failures and GPO
application issues.</li>
																								<li>Troubleshoot issues related to application
installation and operation.</li>	
                        <li>Recover a PC running Windows 10.</li>
                  </ul>
        <h5><b>Supporting Windows 10 course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone supporting users running Windows 10 personal
computers within a medium to large enterprise.</p>
              
							<li><b>Prerequisites:</b></li>
							
							<p>None.
                    </p>
              
							<li><b>Duration</b></li>
							
              <p>5 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Supporting Windows 10 course contents</b></h3>
      <ul>
				<li>Implementing a Troubleshooting Methodology  </li><p>
Overview of Windows 10, Introduction to the EDST Job Role, Overview of the Troubleshooting Steps &amp; Tools. <br /><span>Hands on</span> Implementing a Troubleshooting Methodology.
<br /><span>Hands on</span> Using Troubleshooting Tools for Windows 10.

</p><li>Troubleshooting Startup Issues </li><p>
Overview of the Windows 10 Startup Recovery Environment, Troubleshooting Startup Settings &amp; Operating System Services Issues, Recovering BitLocker-Protected Drives.
<br /><span>Hands on</span> Troubleshooting Startup Issues. <br /><span>Hands on</span> Recovering BitLocker-Encrypted Drives, Creating a New BitLocker Password.

</p><li>Troubleshooting Hardware and Device Drivers </li><p>
Troubleshooting Device Driver Failures &amp; Physical Failures, Overview of Hardware Troubleshooting, Monitoring Reliability, Configuring the Registry.
<br /><span>Hands on</span> Troubleshooting Device Driver Issues, Resolving Hardware Issues, Adding a Missing Device Driver to a Driver Store, Reverting a Problematic Device Driver.
<br /><span>Hands on</span> Troubleshooting Hardware Issues, Diagnosing Memory, Troubleshooting and Repairing Failed Disk Redundancy Synchronizing Settings, Accessing Data on a Foreign Volume.

</p><li>Troubleshooting Remote Computers </li><p>
Using Remote Desktop and Remote Assistance, Remoting with Windows PowerShell <br /><span>Hands on</span> Troubleshooting Remote Computer by using Remote Desktop and Remote Assistance.
<br /><span>Hands on</span> Troubleshooting Remote Computer by using Windows PowerShell.

</p><li>Resolving Network Connectivity Issues </li><p>
Determining Network Settings, Troubleshooting Network Connectivity Issues, Troubleshooting Name Resolution. <br /><span>Hands on</span> Resolving Network Connectivity Issues.
<br /><span>Hands on</span>Resolving Name Resolution Issues.

</p><li>Troubleshooting Group Policy </li><p>
Overview of Group Policy Application, Resolving Client Configuration Failures and GPO Application Issues. <br /><span>Hands on</span> Troubleshooting Group Policy Application Issues. <br /><span>Hands on</span> Resolving Group Policy Issues.
<br /><span>Hands on</span> Installing and Sharing a Printer.

</p><li>Troubleshooting User Settings </li><p>
Troubleshooting Sign In Issues, Troubleshooting the Application of User Settings.
<br /><span>Hands on</span> Troubleshooting Sign in Problems.
<br /><span>Hands on</span> Troubleshooting the Application of User Settings, Resolving Folder Redirection Problem, Resolving Roaming User Profile Problem.

</p><li>Troubleshooting Remote Connectivity </li><p>
Troubleshooting VPN Connectivity Issues &amp; DirectAccess.
<br /><span>Hands on</span> Troubleshooting VPN Connectivity Lab : Configuring and Troubleshooting DirectAccess Configuring and Verifying, DirectAccess Client-Side Settings, Troubleshooting DirectAccess. Troubleshooting Resource Access Within a Domain &amp; File Permissions Issues, Recovering Files Encrypted by EFS, Troubleshooting Printer Access Issues. Lab : Troubleshooting File Access Issues Lab : Troubleshooting Access to Encrypted Files.
<br /><span>Hands on</span> Troubleshooting Printer Access Issues

</p><li>Troubleshooting Resource Access for Non Domain Member Clients </li><p>
Configuring and Troubleshooting Device Registration, Configuring and Troubleshooting Work Folders, Configuring and Troubleshooting OneDrive Access.
<br /><span>Hands on</span> Troubleshooting Resource Access for Clients that are not Domain Members. Troubleshooting Device Registration, Work Folders and OneDrive for Business.

</p><li>Troubleshooting Applications </li><p>
Troubleshooting Desktop App Installation Issues, Desktop Apps, Managing Windows Store Apps, Troubleshooting Access to Company Web Applications.
<br /><span>Hands on</span> Troubleshooting Desktop Apps, AppLocker Policy Application &amp; Application Compatibility issue.
<br /><span>Hands on</span> Troubleshooting Access to Company Web Applications, Internet Explorer Issue &amp; Microsoft Edge.

</p><li>Maintaining Windows 10 </li><p>
Managing &amp; Troubleshooting Windows Activation, Troubleshooting Performance, Applying Applications.
<br /><span>Hands on</span> Monitoring and Troubleshooting Performance.

</p><li>Recovering Data and Operating System </li><p>
File Recovery in Windows 10, Recovering an OS.
<br /><span>Hands on</span> Recovering Data, Recovering Data from Azure Backup, Recovering Deleted File by Using File History.
<br /><span>Hands on</span> Provisioning Computer to Comply with Company Standards, Provision Computer to Comply with Company Standards.
</p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Supporting Windows 10

General Admission

<h3><b>Advanced Junos SP Routing course description</b></h3>
        <p> This is designed to provide students with detailed
coverage of OSPF, IS-IS, BGP, and routing policy.
Students will gain experience in configuring, monitoring,
and troubleshooting the Junos operating system and in
monitoring device and protocol operations.
This course uses Juniper Networks vMX Series
Routers for the hands-on component, but the lab
environment does not preclude the course from being
applicable to other Juniper hardware platforms running
the Junos OS.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
    <li>Describe and configure OSPF area types and
operations.</li>
                  <li>Configure and monitor IS-IS.</li>
                  <li>Describe basic BGP operation.</li>
                  <li>Explain the causes for route instability.</li>
                  <li>Describe how to troubleshoot routing policy.</li>
                  <li>Explain the default behaviour of damping on links.</li>
               							 </ul>
        <h5>
        <b>Advanced Junos SP Routing course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>  Network staff working with Junos at layer 3.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Junos Intermediate Routing</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Advanced Junos SP Routing course contents</b></h3>
      <ul>
        <li>OSPF </li><p>
OSPFv2 Review<br />
Link-State Advertisements<br />
Protocol Operations<br />
OSPF Authentication<br />
<span>Lab:</span> OSPF Multi-Area Networks<br />
Chapter 3: OSPF Areas<br />
Review of OSPF Areas<br />
Stub Area Operation and Configuration<br />
NSSA Operation and Configuration<br />
Route Summarization<br />
<span>Lab:</span> OSPF Route Summarization

</p><li>OSPF Case Studies and Solutions </li><p>
Virtual Links<br />
OSPF Multiarea Adjacencies<br />
External Reachability<br />
<span>Lab:</span> Advanced OSPF Options and Routing Policy

</p><li>Troubleshooting OSPF </li><p>
Troubleshooting OSPF<br />
<span>Lab:</span> OSPF Troubleshooting

</p><li>IS-IS </li><p>
Overview of IS-IS<br />
IS-IS PDUs<br />
Neighbors and Adjacencies<br />
Configuring and Monitoring IS-IS<br />
<span>Lab:</span> IS-IS Configuration and Monitoring

</p><li>Advanced IS-IS Operations and Configuration Options </li><p>
IS-IS Operations<br />
IS-IS Configuration Options<br />
IS-IS Routing Policy<br />
<span>Lab:</span> Advanced IS-IS Configuration Options and Routing Policy

</p><li>Multilevel IS-IS Networks </li><p>
Level 1 and Level 2 Operations<br />
Multilevel Configuration<br />
<span>Lab:</span> Configuring a Multilevel IS-IS Network

</p><li>Troubleshooting IS-IS </li><p>
Troubleshooting IS-IS<br />
<span>Lab:</span> IS-IS Troubleshooting

</p><li>BGP </li><p>
Review of BGP<br />
BGP Operations<br />
BGP Path Selection Options<br />
Configuration Options<br />
<span>Lab:</span> BGP and BGP Attributes

</p><li>BGP Attributes and Policy - Part1 </li><p>
BGP Policy<br />
Next Hop<br />
Origin and MED<br />
AS Path<br />
<span>Lab:</span> BGP Attributes - Next Hop, Origin, MED, and AS Path

</p><li>Attributes and Policy - Part2 </li><p>
Local Preference<br />
Communities<br />
<span>Lab:</span> BGP Attributes - Local Preference and Communities

</p><li>Route Reflection and Confederations </li><p>
Route Reflection Operation<br />
Configuration and Routing Knowledge<br />
BGP Confederations<br />
<span>Lab:</span> Scaling BGP

</p><li>BGP Route Damping </li><p>
Route Flap and Damping Overview<br />
Route Damping Parameters<br />
Configuring and Monitoring Route Damping<br />
<span>Lab:</span> BGP Route Damping

</p><li>Troubleshooting BGP </li><p>
Troubleshooting BGP<br />
<span>Lab:</span> BGP Troubleshooting

</p><li>Troubleshooting Policy </li><p>
Troubleshooting Policy<br />
<span><span>Lab:</span></span> Policy Troubleshooting
</p>
      </ul>

Advanced Junos Service Provider Routing

<h3><b>Advanced Junos Security training course description</b></h3>
        <p> This course provides students with intermediate routing
knowledge and configuration examples. The course
includes an overview of protocol-independent routing
features, load balancing and filter-based forwarding,
OSPF, BGP, IP tunneling, and high availability (HA)
features. Junos Intermediate Routing (JIR) is an
intermediate-level course.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
      <li>Demonstrate the understanding of integrated user
firewall.</li>
                  <li>Implement next generation Layer 2 security features.</li>
                  <li>Implement virtual routing instances in a security
setting.</li>
                  <li>Utilize Junos tools for troubleshooting Junos
security implementations.</li>
                  <li>Implement IPS policy.</li>
                 
               							 </ul>
        <h5>
        <b>Advanced Junos Security training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Individuals responsible for implementing, monitoring, and
troubleshooting Junos security components.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Intro to the Junos Operating System</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Advanced Junos Security training course contents</b></h3>
      <ul>
        <li>Junos Layer 2 Packet Handling and Security Features </li><p>
Transparent Mode Security<br />
Secure Wire<br />
Layer 2 Next Generation Ethernet Switching<br />
MACsec<br />
				<span>Lab 2</span> Implementing Layer 2 Security

</p><li>Virtualization </li><p>
Virtualization Overview<br />
Routing Instances<br />
Logical Systems<br />
<span>Lab 3</span> Implementing Junos Virtual Routing

</p><li>AppSecure Theory </li><p>
AppSecure Overview<br />
AppID Overview<br />
AppID Techniques<br />
Application System Cache<br />
Custom Application Signatures

</p><li>AppSecure Implementation </li><p>
AppTrack<br />
AppFW<br />
AppQoS<br />
APBR<br />
SSL Proxy<br />
<span>Lab 4</span> Implementing AppSecure

</p><li>Working with Log Director </li><p>
Log Director Overview<br />
Log Director Components<br />
Installing and setting up Log Director<br />
Clustering with the Log Concentrator VM<br />
Administrating Log Director<br />
<span>Lab 5</span> Deploying Log Director

</p><li>Sky ATP Theory </li><p>
Sky ATP Overview<br />
Monitoring Sky ATP<br />
Analysis and Detection of Malware

</p><li>Sky ATP Implementation </li><p>
Configuring Sky ATP<br />
Installing Sky ATP<br />
Analysis and detection of Malware<br />
Infected Host Case Study<br />
<span>Lab 6</span> Instructor Led Sky ATP Demo

</p><li>Implementing UTM </li><p>
UTM Overview<br />
AntiSpam<br />
AntiVirus<br />
Content and Web Filtering<br />
<span>Lab 7</span> Implementing UTM

</p><li>Introduction to IPS </li><p>
IPS Overview<br />
Network Asset Protection<br />
Intrusion Attack Methods<br />
Intrusion Prevention Systems<br />
IPS Inspection Walkthrough<br />
IPS Policy and Configuration<br />
SRX IPS Requirements<br />
IPS Operation Modes<br />
Basic IPS Policy Review<br />
IPS Rulebase Operations<br />
<span>Lab 8</span> Implementing Basic IPS Policy

</p><li>SDSN </li><p>
SDSN Overview, Components &amp; Configuration<br />
Policy Enforcer Troubleshooting<br />
SDSN Use Cases<br />
<span>Lab 9</span> Implementing SDSN

</p><li>Enforcement, Monitoring, and Reporting </li><p>
User Role Firewall and Integrated User Firewall Overview<br />
User Role Firewall Implementation<br />
Monitoring User Role Firewall<br />
Integrated User Firewall Implementation<br />
Monitoring Integrated User Firewall<br />
<span>Lab 10</span> Configure User Role Firewall and Integrated User Firewall

</p><li>Troubleshooting Junos Security </li><p>
Troubleshooting Methodology<br />
Troubleshooting Tools<br />
Identifying IPsec Issues<br />
<span>Lab 11</span> Performing Security Troubleshooting Techniques

</p><li>Appendix A: SRX Series Hardware and Interfaces </li><p>
Branch SRX Platform Overview<br />
High End SRX Platform Overview<br />
SRX Traffic Flow and Distribution<br />
SRX Interfaces


</p>
      </ul>

Advanced Junos Security

<h3><b>CompTIA A+ bootcamp training course description</b></h3>
      <p>This course includes <br /><b>A+ Certification: Systems
				Hardware and Networking Support Skills</b> and<br /><b> A+
Certification: Operating Systems and Security Support
				Skills.</b> <br /><br />
The course will provide IT "super users" or new support
professionals with the fastest route to A+ Certification.
Full practical sessions will prepare students for the two
A+ Certification exams.<br />
Note: Some self-study each evening will be required. </p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
	<li>Install, configure, and troubleshoot peripheral
devices, system components, print devices, wired
and wireless LAN links and internet access devices.</li>
																			<li>Install, configure, and troubleshoot the Microsoft
Windows, Linux, and Mac OS PC operating
systems plus iOS, Android, and Windows mobile
devices.</li>
                    <li>Perform basic PC maintenance.</li>
                    <li>Configure access control measures.</li>
                    <li>Perform basic PC maintenance.</li>
				</ul>
        <h5><b>CompTIA A+ bootcamp training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p> Students wishing to take both CompTIA A+ exams.</p>
              
							<li><b>Prerequisites:</b></li>
							
							<p>PC fundamentals<br />
                    </p>
              
							<li><b>Duration</b></li>
							
              <p>5 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Networking Microsoft Systems course contents</b></h3>
      <ul>
				<li>Peripherals and Adapters  </li><p>
Motherboard Components, 
Connection Interfaces, 
Display Devices, 
Audio and Multimedia Devices, 
Removable Storage Devices.

</p><li>System Components </li><p>
Mass Storage Devices, 
System Memory, 
Processors, 
BIOS and UEFI, 
Power Supplies.

</p><li>Troubleshooting and Mobile Devices </li><p>
Troubleshooting System Components, 
Laptops, 
Mobile Devices, 
Troubleshooting Mobile Devices.

</p><li>Printer and Network Hardware </li><p>
Printers, 
Configuring Printers, 
Troubleshooting Printers, 
Network Architectures, 
Ethernet Networks.

</p><li>Networks </li><p>
Wireless Networks, 
Internet Connections, 
Internet Protocol, 
Routers and Firewalls, 
Troubleshooting Networks.

</p><li>Supporting Windows (1) </li><p>
Windows Operating System,  Administration Tools,  Managing Storage,  Managing Files,  Managing Applications.

</p><li>Supporting Windows (2) </li><p>
Managing Devices, 
Managing Performance, 
Troubleshooting Windows, 
Installing Windows.

</p><li>Supporting Windows </li><p>
Troubleshooting Boot Problems, 
Maintenance and Backup, 
Threats and Vulnerabilities, 
Viruses and Malware, 
Securing Workstations, 
Securing Data.

</p><li>Supporting Windows Networks </li><p>
Configuring Network Connections, 
Securing Network Connections, 
Configuring Shared Resources, 
Virtualization and Services.

</p><li>Linux, OS X, and Mobile OS </li><p>
Linux Operating System, 
OS X, 
Mobile Operating Systems, 
Mobile OS Security and Troubleshooting, 
Safety and Environmental Procedures, 
Professionalism and Communication.
</p>
      </ul>

CompTIA A+ bootcamp essentials and electives

<h3><b>CWAP training course description</b></h3>
      <p>This WiFi analysis course consists of hands-on
learning using the latest enterprise wireless LAN
analysis and troubleshooting tools. The course takes an
in-depth look at the functionality of WLANs, intended
operation of the 802.11 protocol and Wi-Fi Alliance
specifications, WLAN frame formatting and structure,
troubleshooting methodology, and protocol analysis. It
also includes extensive training in modern spectrum
analysis with a focus on advanced RF behaviour
analysis, data collection methods, interpreting spectrum
plots and charts, and understanding advanced features
of WLAN spectrum analysers.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
       <li>Analyse WiFi frames using Wireshark.</li>
 <li> Explain 802.11 protocol operation.</li>
 <li>Troubleshoot WiFi networks using Wireshark.</li>
 <li>Troubleshoot WiFi networks using spectrum
analysers.
</li>
                  </ul>
       
        <h5>
        <b>CWAP training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
            Technical Network Staff<br />
					Anyone looking to become a CWAP
              
							<li><b>Prerequisites:</b></li>
							
              <p> Certified Wireless Network Administrator</p>
              
							<li><b>Duration</b></li>
							
              <p>4 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>CWAP training course contents</b></h3>
				<p><b>Principles of WLAN Communication</b><br />
802.11 Working Group, OSI reference model and the 802.11 PHY
and MAC, Communication sublayers and data units, WLAN
architecture components, Organization of station forwarding
Addressing and internetworking operation, Modern WLAN product
architectures.</p>
			
<p><b>Physical (PHY) and MAC Layer Formats and Technologies</b><br />
Physical layer functions, Preamble function and format, Header
purpose and structure, Analysis of PHY problems, Physical PPDU
formats, 802.11b, 802.11a, 802.11g, 802.11n, MAC frame
components, MAC encapsulation, Fields and subfields of the MAC
header, Frame Control, Frame types and subtypes and their uses,
Addressing, Frame body, Data frame format, Control frame format,
Management frame format, Information elements and fields.</p>
			
<p><b>Beaconing and synchronization</b><br />
Scanning, Client state machine, 802.11 contention, QoS,
Admission control, Band steering and airtime fairness mechanisms
Fragmentation, Acknowledgments and Block acknowledgments,
Protection mechanisms and backward compatibility, Power
management, Dynamic Frequency Selection (DFS) and Transmit
Power Control (TPC), Security components, methods, and
exchanges, Roaming procedures exchanges, Future protocol
enhancements.</p>
	
<p><b>802.11n</b><br />
Transmit beamforming, Spatial multiplexing, Maximal Ratio
Combining (MRC), Space-Time Block Coding, 40 MHz channels,
Frame aggregation, HT-OFDM format, Modulation and Coding
Schemes (MCS), HT frame formatting and more.</p>
	
<p><b>Protocol Analysis Tools and Methodology</b><br />
Troubleshooting methodology, Protocol analyser types, Analysis
NIC/adapter selection and constraints, Interpreting results based
on location, Analyzer settings and features, Filtering and channel
scanning, Interpreting decodes, Using advanced analysis features,
Assessing WLAN health and behaviour factors, Evaluating network
statistics, Troubleshooting common problems, Wired analysis to
support wireless network issues.</p>
	
<p><b>Spectrum Analysis Tools and Methodology</b><br />
Radio frequency behaviour review, Visualizing RF domains using
spectrum measurement tools, Spectrum analyser types and
operation, Analyser specifications and characteristics,
Understanding spectrum data presentation, Interpreting plots and
charts, Common WLAN spectrum analyser features, Identifying
transmit patterns, Device classification and network impact,
Recognizing transmit signatures.</p>
	
<h3>Hands on lab exercises</h3>
<b>Wireshark Setup, Use, and In-Depth Analysis</b><br />
Wireshark is fundamental to troubleshooting. Labs include:<br />
				
<p><br />
- Capabilities, configuration, and data display<br />
- Opening, collecting, saving, and modifying capture files.<br />
- Filtering traffic, and using colouring rules as analysis aides.<br />
- Live captures based on a set of desired collection criteria.<br />
- Identify and isolate network problems.<br />
- Conversation analysis.<br />
- Remote packet capture with an AP.<br />
</p><br />
<b>Understanding Frame Components</b><br />
Familiarity with the frame structure and contents is essential in real
-world troubleshooting efforts. Labs include:<br />
<p><br />
- Understanding the MAC header<br />
- Comparing the three major frame types and their subtypes<br />
- Analysing frame formats of individual frame types<br />
- Analysing 802.11n frame components<br />
- Additional information is reported by protocol analysers<br />
- Information not visible in protocol analysers<br />
</p><br />
<b>Frame Exchanges</b><br />
Understanding frame exchange rules and behaviors is critical to
identifying expected and unexpected. It is also necessary to
understand what is normal so that aberrations can be properly
troubleshot. Labs include:<br />
<p><br />
- Connectivity exchanges and sequences<br />
- Legacy and modern security exchanges<br />
- ERP and HT protection mechanisms<br />
- Power save behaviour<br />
- Acknowledgments, block acknowledgments, and
supporting action frames<br />
- Dynamic rate switching<br />
- Band steering</p><br />
				
<b>Troubleshooting Common Problems</b><br /> This lab exposes students
to hands-on troubleshooting skills by setting up common problems
in WLANs and allowing students to attempt to solve them.
<br />
<p><br />
- Trouleshooting connectivity exchanges<br />
- Troubleshooting 802.1X and EAP exchanges<br />
	- Troubleshooting roaming<br /></p>
				
<b>Spectrum Analyzer Setup, Use, and In-Depth Analysis</b><br />
Specifically, it will explore the plots and charts used to display
spectrum data and how to interpret this data to define a
transmitter's impact on the network. The following are covered:
				
<p><br />
- Installing the analyser and using display and navigation<br />
- The 'RF perspective' provided by each plot and chart<br />
- Using built-in features and automated device identification<br />
- Characterizing the behaviours of an interference source<br />
- Assessing the impact of an interference source<br />
- Determining the impact of transmitter proximity on
interference.<br />
- Identifying signatures of common transmitters<br />
- Remote spectrum analysis with an AP<br /></p>

Certified Wireless Analysis Professional

<h3><b>CCNP (ENARSI) training course description</b></h3>
        <p>The Implementing Cisco Enterprise Advanced Routing
and Services (ENARSI) v1.0 gives you the knowledge
you need to install, configure, operate, and troubleshoot
an enterprise network. This course covers advanced
routing and infrastructure technologies, expanding on
the topics covered in the Implementing and Operating
Cisco Enterprise Network Core Technologies (ENCOR)
			v1.0 course.</p><p>
This course helps prepare for the exam, Implementing
Cisco Enterprise Advanced Routing and Services (300-
410 ENARSI), which leads to the new CCNP </p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
     <li>Gain the knowledge you need to install, configure,
operate, and troubleshoot an enterprise network.</li>
<li>Qualify for professional-level job roles in advance
routing and services</li>
<li>Prepare for the Implementing Cisco Enterprise
Advanced Routing and Services Exam (300-410
ENARSI).

</li>
 
                  </ul>
        <h5>
        <b>CCNP (ENARSI) training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>
  Enterprise network engineers, System engineers, System
administrators, Network administrators.
</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>CCNP core</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
			
				 <h3><b>CCNP (ENARSI) training course content</b></h3>
				
      <ul>
		  <li>Course Objectives</li><p>
Configure classic Enhanced Interior Gateway Routing
Protocol (EIGRP) and named EIGRP for IPv4 and IPv6 <br />
Optimize classic EIGRP and named EIGRP for IPv4 and
IPv6 <br />Troubleshoot classic EIGRP and named EIGRP
for IPv4 and IPv6 <br />Configure Open Shortest Path First
(OSPF)v2 and OSPFv3 in IPv4 and IPv6 environments <br />
Optimize OSPFv2 and OSPFv3 behaviour <br />
Troubleshoot OSPFv2 for IPv4 and OSPFv3 for IPv4 and
IPv6 <br />Implement route redistribution using filtering
mechanisms <br />Troubleshoot redistribution <br />
Implement path control using Policy-Based Routing
(PBR) and IP Service Level Agreement (SLA) <br />
Configure Multiprotocol-Border Gateway Protocol (MPBGP) in IPv4 and IPv6 environments <br />Optimize MPBGP in IPv4 and IPv6 environments <br />Troubleshoot MPBGP for IPv4 and IPv6 <br />Describe the features of
Multiprotocol Label Switching (MPLS) <br />Describe the
major architectural components of an MPLS VPN <br />
Identify the routing and packet forwarding functionalities
for MPLS VPNs <br />Explain how packets are forwarded in
an MPLS VPN environment <br />Implement Cisco
Internetwork Operating System (IOS) Dynamic
Multipoint VPNs (DMVPNs) <br />Implement Dynamic Host
Configuration Protocol (DHCP) <br />Describe the tools
available to secure the IPV6 first hop <br />Troubleshoot
Cisco router security features <br />Troubleshoot
infrastructure security and services </p>

<li>Course Outline </li><p>
Implementing EIGRP<br />Optimizing EIGRP<br />
Troubleshooting EIGRP<br />Implementing OSPF<br />
Optimizing OSPF<br />Troubleshooting OSPF<br />
Configuring Redistribution<br />Troubleshooting
Redistribution<br />Implementing Path Control<br />
Implementing Internal Border Gateway Protocol (IBGP)<br />
Optimizing BGP<br />Implementing MP-BGP<br />
Troubleshooting BGP<br />Exploring MPLS<br />Introducing
MPLS L3 VPN Architecture<br />Introducing MPLS L3 VPN
Routing<br />Configuring Virtual Routing and Forwarding
(VRF)-Lite<br />Implementing DMVPN<br />Implementing
DHCP<br />Introducing IPv6 First Hop Security<br />Securing
Cisco Routers<br />Troubleshooting Infrastructure Security
and Services<br />Troubleshooting with DNA Center
Assurance.

</p>
		  <li>Lab outline</li><p>Configure EIGRP Using Classic Mode and Named Mode
for IPv4 and IPv6<br />Verify the EIGRP Topology Table<br />
Configure EIGRP Stub Routing, Summarization, and
Default Routing <br />Configure EIGRP Load Balancing and
Authentication <br />Troubleshoot EIGRP Issues<br />
Configure OSPFv3 for IPv4 and IPv6 <br />Verify the LinkState Database<br />Configure OSPF Stub Areas and
Summarization <br />Configure OSPF Authentication<br />
Troubleshoot OSPF Issues<br />Implement Routing
Protocol Redistribution<br />Manipulate Redistribution<br />
Manipulate Redistribution Using Route Maps<br />
Troubleshoot Redistribution Issues<br />Implement PBR<br />
Configure IBGP and External Border Gateway Protocol
(EBGP)<br />Implement BGP Path Selection<br />Configure
BGP Advanced Features<br />Configure BGP Route
Reflectors<br />Configure MP-BGP for IPv4 and IPv6<br />
Troubleshoot BGP Issues<br />Configure Routing with VRF
-Lite<br />Implement Cisco IOS DMVPN<br />Obtain IPv6
Addresses Dynamically<br />Troubleshoot DHCPv4 and
DHCPv6 Issues<br />Troubleshoot IPv4 and IPv6 Access
Control List (ACL) Issues<br />Configure and Verify Unicast
Reverse Path Forwarding (uRPF)<br />Troubleshoot
Network Management Protocol Issues: Lab 1 and 2 </p>
      </ul>

CCNP ENARSI

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification. CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician, and IT cable installer. This course is also designed for students who are seeking the CompTIA Network+ certification and who want to prepare for the CompTIA Network+ N10-008 Certification Exam.</p>Overview<p>In this course, you will describe the major networking technologies and systems of modern networks and configure, manage, and troubleshoot modern networks. Explain the OSI and TCP/IP Models. Explain properties of network traffic. Install and configure switched networks. Configure IP networks. Install and configure routed networks. Configure and monitor ports and protocols. Explain network application and storage issues. Monitor and troubleshoot networks. Explain network attacks and mitigations. Install and configure security devices. Explain authentication and access controls. Deploy and troubleshoot cabling solutions. Implement and troubleshoot wireless technologies. Compare and contrast WAN technologies. Use remote access methods. Identify site policies and best practices.</p><p>CompTIA's Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration.<br /><br />The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies.  <br /><br /> The Official CompTIAÂ© Network+Â© (Exam N10-008): will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career.</p>Prerequisites<p></p><ul><li>CompTIA A+ Certification (Exams 220-1001 and 220-1002)</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Explaining the OSI and TCP/IP Models</h3> <ul> <li>Topic A: Explain OSI Model Layers</li> <li> Topic B: Explain the TCP/IP Suite</li> </ul> <h3>2 - Explaining Properties of Network Traffic</h3> <ul> <li>Topic A: Explain Media Types and Access Methods</li> <li> Topic B: Deploy Ethernet Standards</li> <li> Topic C: Configure and Monitor Network Interfaces</li> </ul> <h3>3 - Installing and Configuring Switched Networks</h3> <ul> <li>Topic A: Install and Configure Hubs and Bridges</li> <li> Topic B: Install and Configure Switches</li> <li> Topic C: Compare and Contrast Network Topologies</li> <li> Topic D: Compare and Contrast Network Types</li> </ul> <h3>4 - Configuring IP Networks</h3> <ul> <li>Topic A: Configure IPv4 Addressing Components</li> <li> Topic B: Test IP Interfaces with Command Line Tools</li> <li> Topic C: Configure IPv4 Subnets</li> <li> Topic D: Configure Private and Public IPv4 Addressing Schemes</li> <li> Topic E: Configure IPv6 Addressing Components</li> <li> Topic F: Configure DHCP Services</li> </ul> <h3>5 - Installing and Configuring Routed Networks</h3> <ul> <li>Topic A: Explain Characteristics of Routing</li> <li> Topic B: Install and Configure Routers</li> </ul> <h3>6 - Configuring and Monitoring Ports and Protocols</h3> <ul> <li>Topic A: Explain the Uses of Ports and Protocols</li> <li> Topic B: Use Port Scanners and Protocol Analyzers</li> <li> Topic C: Explain the Use of Name Resolution Services</li> <li> Topic D: Configure DNS and IPAM Services</li> </ul> <h3>7 - Explaining Network Application and Storage Services</h3> <ul> <li>Topic A: Explain the Uses of Network Applications</li> <li> Topic B: Explain the Uses of Voice Services and Advanced Networking Devices</li> <li> Topic C: Explain the Uses of Virtualization and Network Storage Services</li> <li> Topic D: Summarize the Concepts of Cloud Services</li> </ul> <h3>8 - Monitoring and Troubleshooting Networks</h3> <ul> <li>Topic A: Monitor Network Interfaces and Logs</li> <li>Topic B: Explain Network Troubleshooting Methodology</li> <li>Topic C: Troubleshoot Common Network Services Issues</li> </ul> <h3>9 - Explaining Networking Attacks and Mitigations</h3> <ul> <li>Topic A: Summarize Common Networking Attacks</li> <li>Topic B: Explain the Characteristics of VLANs</li> <li>Topic C: Explain the Characteristics of NAT and Port Forwarding</li> </ul> <h3>10 - Installing and Configuring Security Devices</h3> <ul> <li>Topic A: Install and Configure Firewalls and Proxies</li> <li>Topic B: Explain the Uses of IDS/IPS and UTM</li> </ul> <h3>11 - Explaining Authentication and Access Controls</h3> <ul> <li>Topic A: Explain Authentication Controls and Attacks</li> <li>Topic B: Explain the Uses of Authentication Protocols and Directory Services</li> <li>Topic C: Explain the Uses of Port Security and NAC</li> <li>Topic D: Implement Network Device Hardening</li> <li>Topic E: Explain Patch Management and Vulnerability Scanning Processes</li> </ul> <h3>12 - Deploying and Troubleshooting Cabling Solutions</h3> <ul> <li>Topic A: Deploy Structured Cabling Systems</li> <li>Topic B: Deploy Twisted Pair Cabling Solutions</li> <li>Topic C: Test and Troubleshoot Twisted Pair Cabling Solutions</li> <li>Topic D: Deploy Fiber Optic Cabling Solutions</li> </ul> <h3>13 - Implementing and Troubleshooting Wireless Technologies</h3> <ul> <li>Topic A: Install and Configure Wireless Technologies</li> <li>Topic B: Troubleshoot Wireless Performance Issues</li> <li>Topic C: Secure and Troubleshoot Wireless Connectivity</li> </ul> <h3>14 - Comparing and Contrasting WAN Technologies</h3> <ul> <li>Topic A: Compare and Contrast WAN Core Service Types</li> <li>Topic B: Compare and Contrast WAN Subscriber Service Types</li> <li>Topic C: Compare and Contrast WAN Framing Service Types</li> <li>Topic D: Compae and Contrast Wireless and IoT WAN Technologies</li> </ul> <h3>15 - Using Remote Access Methods</h3> <ul> <li>Topic A: Use Remote Access VPNs</li> <li>Topic B: Use Remote Access Management Methods</li> </ul> <h3>16 - Identifying Site Policies and Best Practices</h3> <ul> <li>Topic A: Manage Networks with Documentation and Diagrams</li> <li>Topic B: Summarize the Purposes of Physical Security Devices</li> <li>Topic C: Compare and Contrast Business Continuity and Disaster Recovery Concepts</li> <li>Topic D: Identify Policies and Best Practices</li> </ul></div>

Nexus Human

CompTIA Network+

Cisco Certified Entry Networking Technician (CCENT)

IT Networking Fundamentals

CompTIA A+

Computer Networking

CompTIA Security+

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.</p>Overview<p>Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site.</p><p>This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports.  Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10.</p>Prerequisites<p></p><li>Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.</li>  <li>Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.</li>  <li>Installation, configuration, and troubleshooting for Windows-based personal computers.</li>  <li>Basic concepts of public key infrastructure (PKI) security.</li>  <li>Basic understanding of scripting and Windows PowerShell syntax.</li>  <li>Basic understanding of Windows Server roles and services.</li>  <li>Basic understanding of the configuration options for iOS and Android Mobile device platforms.</li><p></p></div><div id="course-pills-2"><h3>1 - Managing computers and mobile devices in the enterprise</h3> <ul> <li>Overview of systems management by using enterprise management solutions</li> <li>Overview of the Configuration Manager architecture</li> <li>Overview of the Configuration Manager administrative tools</li> <li>Tools for monitoring and troubleshooting a Configuration Manager site</li> </ul> <h3>2 - Analyzing data using queries, reports, and CMPivot</h3> <ul> <li>Introduction to queries</li> <li>Configuring SQL Server Reporting Services</li> <li>Analyzing the real-time state of a device by using CMPivot</li> </ul> <h3>3 - Preparing the Configuration Manager management infrastructure</h3> <ul> <li>Configuring site boundaries and boundary groups</li> <li>Configuring resource discovery</li> <li>Organizing resources using device and user collections</li> </ul> <h3>4 - Deploying and managing the Configuration Manager client</h3> <ul> <li>Overview of the Configuration Manager client</li> <li>Deploying the Configuration Manager client</li> <li>Configuring and monitoring client status</li> <li>Managing client settings and performing management operations</li> </ul> <h3>5 - Managing inventory for PCs and applications</h3> <ul> <li>Overview of inventory collection</li> <li>Configuring hardware and software inventory</li> <li>Managing inventory collection</li> <li>Configuring software metering</li> <li>Configuring and managing Asset Intelligence</li> </ul> <h3>6 - Distributing and managing content used for deployments</h3> <ul> <li>Preparing the infrastructure for content management</li> <li>Distributing and managing content on distribution points</li> </ul> <h3>7 - Deploying and managing applications</h3> <ul> <li>Overview of application management</li> <li>Creating applications</li> <li>Deploying applications</li> <li>Managing applications</li> <li>Deploying and managing Windows apps</li> </ul> <h3>8 - Maintaining software updates for managed PCs</h3> <ul> <li>The software updates process</li> <li>Preparing a Configuration Manager site for software updates</li> <li>Managing software updates</li> <li>Configuring automatic deployment rules</li> <li>Monitoring and troubleshooting software updates</li> <li>Enabling third-party updates</li> </ul> <h3>9 - Implementing Defender Protection for managed PCs</h3> <ul> <li>Overview of Endpoint Protection in Configuration Manager</li> <li>Configuring, deploying, and monitoring Endpoint Protection policies</li> <li>Configuring and deploying advanced threat policies</li> <h3>10 - Managing compliance and secure data access</h3> <ul> <li>Overview of Compliance Settings</li> <li>Configuring compliance settings</li> <li>Viewing compliance results</li> <li>Managing resource and data access</li> <h3>11 - Managing operating system deployment</h3> <ul> <li>An overview of operating system deployment</li> <li>Preparing a site for operating system deployment</li> <li>Deploying an operating system</li> <li>Managing Windows as a service</li> <h3>12 - Managing and maintaining a Configuration Manager site</h3> <ul> <li>Configuring role-based administration</li> <li>Configuring Remote Tools</li> <li>Overview of Configuration Manager site maintenance and Management Insights</li> <li>Backing up and recovering a Configuration Manager site</li> <li>Updating the Configuration Manager infrastructure</li> <h3>13 - What?s new in Microsoft Endpoint Configuration Manager</h3> <ul> <li>Whats new in Microsoft Endpoint Manager covering each semi annual release</li> </ul></ul></ul></ul></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft Certification

Sccm

Microsoft Certified Technology Specialist (MCTS)

Commercial & Contract Management Certification Program (CCM)

IT Manager

Microsoft Certified Trainer (MCT)

55348 Administering Microsoft Endpoint Configuration Manager

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for IT professionals who wish to develop cloud computing skills to enable them to move IT workloads to the cloud and integrate products and services from different providers and industries. Their focus is to ensure that cloud deployments are secure, that automation and orchestration are used effectively to bring business value from the cloud, and that costs are controlled through effective management of cloud vendors.   This course is also designed for students who are preparing to take the CompTIA Cloud+ certification exam CV0-003, or who plan to use Cloud+ as the foundation for more advanced cloud certifications or career roles.</p>Overview<p>In this course, you will deploy, test, secure, manage, optimize, and troubleshoot a cloud solution.   You will:  - Prepare to deploy cloud solutions  - Deploy a pilot project  - Test a pilot project deployment  - Design a secure network for cloud deployment  - Determine CPU and memory sizing for cloud deployments  - Determine storage requirements for cloud deployments  - Plan Identity and Access Management for cloud deployments  - Analyze workload characteristics to ensure successful migration to the cloud  - Secure systems to meet access requirements  - Maintain cloud systems  - Implement backup, restore, and business continuity measures  - Analyze cloud systems for required performance  - Analyze cloud systems for anomalies and growth forecasting  - Troubleshoot deployment, capacity, automation, and orchestration issues  - Troubleshoot connectivity issues  - Troubleshoot security issues</p><p>In this course, you will learn how to implement, maintain, and deliver cloud technologies including network, storage, and virtualization technologies to create cloud solutions.</p></div><div id="course-pills-2"><h3>1 - PREPARING TO DEPLOY CLOUD SOLUTIONS</h3> <ul> <li>Describe Interaction of Cloud Components and Services</li> <li>Describe Interaction of Non-cloud Components and Services</li> <li>Evaluate Existing Components and Services for Cloud Deployment</li> <li>Evaluate Automation and Orchestration Options</li> <li>Prepare for Cloud Deployment</li> </ul> <h3>2 - DEPLOYING A PILOT PROJECT</h3> <ul> <li>Manage Change in a Pilot Project</li> <li>Execute Cloud Deployment Workflow</li> <li>Complete Post-Deployment Configuration</li> </ul> <h3>3 - TESTING PILOT PROJECT DEPLOYMENTS</h3> <ul> <li>Identify Cloud Service Components for Testing</li> <li>Test for High Availability and Accessibility</li> <li>Perform Deployment Load Testing</li> <li>Analyze Test Results</li> </ul> <h3>4 - DESIGNING A SECURE AND COMPLIANT CLOUD INFRASTRUCTURE</h3> <ul> <li>Design Cloud Infrastructure for Security</li> <li>Determine Organizational Compliance Needs</li> </ul> <h3>5 - DESIGNING AND IMPLEMENTING A SECURE CLOUD ENVIRONMENT</h3> <ul> <li>Design Virtual Network for Cloud Deployment</li> <li>Determine Network Access Requirements</li> <li>Secure Networks for Cloud Interaction</li> <li>Manage Cloud Component Security</li> <li>Implement Security Technologies</li> </ul> <h3>6 - PLANNING IDENTITY AND ACCESS MANAGEMENT FOR CLOUD DEPLOYMENTS</h3> <ul> <li>Determine Identity Management and Authentication Technologies</li> <li>Plan Account Management Policies for the Network and Systems</li> <li>Control Access to Cloud Objects</li> <li>Provision Accounts</li> </ul> <h3>7 - DETERMINING CPU AND MEMORY SIZING FOR CLOUD DEPLOYMENTS</h3> <ul> <li>Determine CPU Size for Cloud Deployment</li> <li>Determine Memory Size for Cloud Deployment</li> </ul> <h3>8 - DETERMINING STORAGE REQUIREMENTS FOR CLOUD DEPLOYMENTS</h3> <ul> <li>Determine Storage Technology Requirements</li> <li>Select Storage Options for Deployment</li> <li>Determine Storage Access and Provisioning Requirements</li> <li>Determine Storage Security Options</li> </ul> <h3>9 - ANALYZING WORKLOAD CHARACTERISTICS TO ENSURE SUCCESSFUL MIGRATION</h3> <ul> <li>Determine the Type of Cloud Deployment to Perform</li> <li>Manage Virtual Machine and Container Migration</li> <li>Manage Network, Storage, and Data Migration</li> </ul> <h3>10 - MAINTAINING CLOUD SYSTEMS</h3> <ul> <li>Patch Cloud Systems</li> <li>Design and Implement Automation and Orchestration for Maintenance</li> </ul> <h3>11 - IMPLEMENTING BACKUP, RESTORE, DISASTER RECOVERY, AND BUSINESS CONTINUITY MEASURES</h3> <ul> <li>Back Up and Restore Cloud Data</li> <li>Implement Disaster Recovery Plans</li> <li>Implement Business Continuity Plans</li> </ul> <h3>12 - ANALYZING CLOUD SYSTEMS FOR PERFORMANCE</h3> <ul> <li>Monitor Cloud Systems to Measure Performance</li> <li>Optimize Cloud Systems to Meet Performance Criteria</li> </ul> <h3>13 - ANALYZING CLOUD SYSTEMS FOR ANOMALIES AND GROWTH FORECASTING</h3> <ul> <li>Monitor for Anomalies and Resource Needs</li> <li>Plan for Capacity</li> <li>Create Reports on Cloud System Metrics</li> </ul> <h3>14 - TROUBLESHOOTING DEPLOYMENT, CAPACITY, AUTOMATION, AND ORCHESTRATION ISSUES</h3> <ul> <li>Troubleshoot Deployment Issues</li> <li>Troubleshoot Capacity Issues</li> <li>Troubleshoot Automation and Orchestration Issues</li> </ul> <h3>15 - TROUBLESHOOTING CONNECTIVITY ISSUES</h3> <ul> <li>Identify Connectivity Issues</li> <li>Troubleshoot Connectivity Issues</li> </ul> <h3>16 - TROUBLESHOOTING SECURITY ISSUES</h3> <ul> <li>Troubleshoot Identity and Access Issues</li> <li>Troubleshoot Attacks</li> <li>Troubleshoot Other Security Issues</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Cloud Plus Certification (Exam CV0-003) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Cloud Plus Certification (Exam CV0-003) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cloud Architecture

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

CompTIA Cloud+

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for existing IT professionals who have some networking knowledge and experience and are looking for a single course that provides insight into core and advanced networking technologies in Windows Server. This audience would typically include: Network administrators who are looking to reinforce existing skills and learn about new networking technology changes and functionality in Windows Server. System or Infrastructure Administrators with general networking knowledge who are looking to gain core and advanced networking knowledge and skills on Windows Server.</p>Overview<p>Plan and implement an IPv4 network. Implement Dynamic Host Configuration Protocol (DHCP). Implement IPv6. Implement Domain Name System (DNS). Implement and manage IP address management (IPAM). Plan for remote access. Implement DirectAccess. Implement virtual private networks (VPNs). Implement networking for branch offices. Configure advanced networking features. Implement Software Defined Networking.</p><p>55343A is the Community Courseware equivalent of retired Legacy Course 20741BC - Networking with Windows Server 2016. This 5-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking. Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and Server 2019.</p>Prerequisites<p>In addition to professional experience, students who attend this training should already have the following technical knowledge:  </p><li>Experience working with Windows Server  </li><li>Knowledge of the Open Systems Interconnection (OSI) model  </li><li>Understanding of core networking infrastructure components and technologies such as cabling, routers and switches  </li><li>Familiarity with networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking  </li><li>Some basic knowledge of the TCP/IP protocol stack, addressing and name resolution  </li><li>Experience with and knowledge of virtualization  </li><li>Hands-on experience working with the Windows client operating systems such as Windows 10 or Windows 11<p></p></li></div><div id="course-pills-2"><h3>1 - Planning and implementing an IPv4 network</h3> <ul> <li>Planning IPv4 addressing</li> <li>Configuring an IPv4 host</li> <li>Managing and troubleshooting IPv4 network connectivity</li> </ul> <h3>2 - Implementing DHCP</h3> <ul> <li>Overview of the DHCP server role</li> <li>Deploying DHCP</li> <li>Managing and troubleshooting DHCP</li> </ul> <h3>3 - Implementing IPv6</h3> <ul> <li>Overview of IPv6 addressing</li> <li>Configuring an IPv6 host</li> <li>Implementing IPv6 and IPv4 coexistence</li> <li>Transitioning from IPv4 to IPv6</li> </ul> <h3>4 - Implementing DNS</h3> <ul> <li>Implementing DNS servers</li> <li>Configuring zones in DNS</li> <li>Configuring name resolution between DNS zones</li> <li>Configuring DNS integration with Active Directory Domain Services (AD DS)</li> <li>Configuring advanced DNS settings</li> </ul> <h3>5 - Implementing and managing IPAM</h3> <ul> <li>Overview of IPAM</li> <li>Deploying IPAM</li> <li>Managing IP address spaces by using IPAM</li> </ul> <h3>6 - Remote access in Windows Server</h3> <ul> <li>Overview of remote access</li> <li>Implementing the Web Application Proxy</li> </ul> <h3>7 - Implementing DirectAccess</h3> <ul> <li>Overview of DirectAccess</li> <li>Implementing DirectAccess by using the Getting Started Wizard</li> <li>Implementing and managing an advanced DirectAccess infrastructure</li> </ul> <h3>8 - Implementing VPNs</h3> <ul> <li>Planning VPNs</li> <li>Implementing VPNs</li> </ul> <h3>9 - Implementing networking for branch offices</h3> <ul> <li>Networking features and considerations for branch offices</li> <li>Implementing Distributed File System (DFS) for branch offices</li> <li>Implementing BranchCache for branch offices</li> </ul> <h3>10 - Configuring advanced networking features</h3> <ul> <li>Overview of high performance networking features</li> <li>Configuring advanced Microsoft Hyper-V networking features</li> </ul> <h3>11 - Implementing Software Defined Networking</h3> <ul> <li>Overview of SDN.</li> <li>Implementing network virtualization</li> <li>Implementing Network Controller</li> </ul></div>

Networking Skills

55343 Networking with Windows Server

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for anyone seeking CCNA certification. The course also provides foundational knowledge for all support technicians involved in the basic installation, operation, and verification of Cisco networks. The job roles best suited to the material in this course are:<br />Entry-level network engineer<br />Network administrator<br />Network support technician<br />Help desk technician</p>Overview<p>This course will help you:<br />Learn the knowledge and skills to install, configure, and operate a small- to medium-sized network<br />Gain a foundation in the essentials of networking, security, and automation<br />Earn 30 CE credits toward recertification</p><p>The Implementing and Administering Cisco Solutions (CCNA) v2.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. This course helps you prepare to take the 200-301 CiscoÂ© Certified Network Associate (CCNAÂ©) exam. By passing this one exam, you earn the CCNA certification. This course also earns you 30 Continuing Education (CE) credits towards recertification.</p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Exploring the Functions of Networking ? Lecture</li><li>Introducing the Host-to-Host Communications Model ? Lecture</li><li>Operating Cisco IOS Software ? Lecture</li><li>Introducing LANs ? Lecture</li><li>Exploring the TCP/IP Link Layer ? Lecture</li><li>Starting a Switch ? Lecture</li><li>Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets ? Lecture</li><li>Explaining the TCP/IP Transport Layer and Application Layer ? Lecture</li><li>Exploring the Functions of Routing ? Lecture</li><li>Configuring a Cisco Router ? Lecture</li><li>Exploring the Packet Delivery Process ? Lecture</li><li>Troubleshooting a Simple Network ? Lecture</li><li>Introducing Basic IPv6 ? Lecture</li><li>Configuring Static Routing ? Lecture</li><li>Implementing VLANs and Trunks ? Lecture</li><li>Routing Between VLANs ? Lecture</li><li>Introducing OSPF ? Lecture</li><li>Building Redundant Switched Topologies ? Self-study</li><li>Improving Redundant Switched Topologies with EtherChannel ? Lecture</li><li>Exploring Layer 3 Redundancy ? Self-study</li><li>Introducing WAN Technologies ? Self-study</li><li>Explaining Basics of ACL ? Lecture</li><li>Enabling Internet Connectivity ? Lecture</li><li>Introducing QoS ? Self-study</li><li>Explaining Wireless Fundamentals ? Self-study</li><li>Introducing Architectures and Virtualization ? Self-study</li><li>Explaining the Evolution of Intelligent Networks ? Lecture</li><li>Introducing System Monitoring ? Lecture</li><li>Managing Cisco Devices ? Lecture</li><li>Examining the Security Threat Landscape ? Self-study</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Certified Network Associate (CCNA)

Certified in Cybersecurity (CC)

Cisco Certified Network Professional certification (CCNP)

Cisco Certified Internetwork Expert (CCIE)

Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course is Enterprise Desktop Support Technicians (EDSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations.</p>Overview<p>Important Windows 11 features    How these features are used in an Active Directory    How to troubleshoot these features</p><p>This is a 5-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.</p></div><div id="course-pills-2"><h3>1: Introducing Windows 11</h3> <ul> <li> Overview of Windows 11</li>  <li> Recommendations for typical troubleshooting procedures</li>  <li>Troubleshooting installation and deployment</li>  <li> Introduction to management and troubleshooting tools</li> </ul>  <h3>2: Administering Windows 11 remotely</h3> <ul> <li> Using Windows Admin Center</li>  <li>Using Windows PowerShell</li>  <li> Implementing Remote Management</li> </ul>  <h3>3: Troubleshooting startup and performing system recovery</h3> <ul> <li> Recovering Windows 11</li>  <li> Configuring the Registry</li>  <li>Troubleshooting Windows 11 startup</li>  <li> Implementing and troubleshooting BitLocker</li>  <li> Troubleshooting OS service Issues</li> </ul>  <h3>4: Troubleshooting devices and device drivers</h3> <ul> <li> Overview of hardware troubleshooting</li>  <li>Troubleshooting device drivers</li> </ul>  <h3>5: Configuring and troubleshooting network connectivity</h3> <ul> <li> Configuring network connectivity</li>  <li> Troubleshooting network connectivity</li>  <li> Implementing and troubleshooting name resolution</li>  <li> Implementing and troubleshooting remote access</li> </ul>  <h3>6: Troubleshooting Group Policy</h3> <ul> <li>Overview of Group Policy</li>  <li> Resolve GPO application issues on client devices</li> </ul>  <h3>7: Configuring and Troubleshooting Security Settings</h3> <ul> <li> Implementing network security</li>  <li> Implementing Windows 11 security features</li>  <li> Configuring and troubleshooting user accounts</li> </ul>  <h3>8: Configuring and Troubleshooting User State</h3> <ul> <li> Implementing and troubleshooting user state</li>  <li> Implementing and troubleshooting Folder Redirection</li> </ul>  <h3>9: Configuring and Troubleshooting Resource Access</h3> <ul> <li> Configuring and troubleshooting file access.</li>  <li> Configuring and troubleshooting shared folders.</li>  <li> Implementing and troubleshooting Work Folders.</li>  <li>Managing and troubleshooting printers.</li>  <li>Recovering files.</li> </ul>  <h3>10: Troubleshooting apps</h3> <ul> <li> Troubleshooting desktop apps</li>  <li> Troubleshooting app compatibility</li>  <li> Managing UWP apps</li> </ul>  <h3>11: Monitoring and Maintaining Windows 11</h3> <ul> <li> Monitoring Windows 11</li>  <li>Optimizing Windows 11 performance</li>  <li> Managing Windows 11 updates</li> </ul></div>

IT Technician

IT Support

IT Certifications

Computer Maintenance

Microsoft AZ-303

55342 Supporting and Troubleshooting Windows 11

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

Computer Skills

Computer Technician

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.</p> <p>Collaboration Communications Systems Engineers have a fundamental understanding ofÃ¿networking, telecommunications, audio/visual and meeting room technologies, identity and access management.</p> <p>They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p> <p>Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365Ã¿Administrators. In addition, they may work with owners of other workloads, including facilitiesÃ¿managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.</p><p></p><p></p><p>This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.</p> <p>They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.</p> <p>In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p><p></p>Prerequisites<p></p><ul> <li>Microsoft 365 and Microsoft Teams</li> <li>Networking, telecommunications, and audio/visual basics</li> <li>Identity and access management basics</li> </ul><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Teams meetings and calling</h3> <ul> <li>Overview of Teams meetings and events</li> <li>Overview of Teams Phone</li> <li>Overview of auto attendants and call queues</li> <li>Overview of Teams devices</li> </ul> <h3>2 - Plan for Teams Phone</h3> <ul> <li>Plan to deploy Teams Phone</li> <li>Plan for Teams Phone PSTN connectivity</li> <li>Determine license requirements</li> <li>Plan for Teams Phone devices</li> <li>Plan and design Teams Phone features</li> <li>Plan for voicemail</li> </ul> <h3>3 - Plan for Microsoft Teams Rooms and Surface Hub</h3> <ul> <li>Determine license requirements for Microsoft Teams Rooms and shared devices</li> <li>Understand differences between Microsoft Teams Rooms on Android and Windows</li> <li>Understand Microsoft Teams Rooms on Surface Hub 2S</li> <li>Understand and plan Teams Room accessories, components, and peripherals</li> <li>Understand Teams Rooms management options</li> </ul> <h3>4 - Plan and optimize network performance for Teams media</h3> <ul> <li>Understand Teams network requirements</li> <li>Design network for media optimization</li> <li>Design and implement QoS</li> </ul> <h3>5 - Configure and deploy Teams Phone</h3> <ul> <li>Configure emergency calling for Teams Calling Plans</li> <li>Manage and configure Microsoft PSTN numbers</li> <li>Configure Operator Connect and Teams Phone Mobile</li> <li>Configure Teams Phone policies</li> <li>Create and manage Teams policies</li> <li>Configure Audio Conferencing</li> </ul> <h3>6 - Configure and deploy Teams Phone with Direct Routing</h3> <ul> <li>Design Direct Routing call flows</li> <li>Implement SIP trunking with Direct Routing</li> <li>Configure Emergency Calling for Direct Routing</li> <li>Extend Teams Direct Routing infrastructure</li> <li>Deploy and maintain a survivable branch appliance</li> </ul> <h3>7 - Extend Teams Phone with additional services</h3> <ul> <li>Understand how Teams interacts with additional services</li> <li>Configure compliance recording in Teams</li> <li>Configure and integrate a certified contact center in Teams</li> <li>Design and deploy voice bots in Teams</li> </ul> <h3>8 - Manage meetings and events experiences</h3> <ul> <li>Explore meetings and events in Microsoft Teams</li> <li>Configure meeting settings</li> <li>Create and manage meeting policies</li> <li>Configure audio conferencing</li> <li>Create and manage meeting templates and template policies</li> <li>Create and manage meetings customization policies</li> <li>Configure live events settings</li> <li>Create and manage live events policies</li> <li>Examine live events across Microsoft 365</li> </ul> <h3>9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams</h3> <ul> <li>Prepare</li> </ul> <h3>10 - Configure and manage voice users</h3> <ul> <li>Enable users for Teams Phone</li> <li>Enable users for Direct Routing with Teams Phone</li> <li>Enable additional calling features for Teams Phone</li> <li>Enable users for Teams Phone Mobile</li> </ul> <h3>11 - Configure auto attendants and call queues</h3> <ul> <li>Design call flows for auto attendants and call queues</li> <li>Configure auto attendants and call queues</li> <li>Deploy a channel-based call queue</li> <li>Configure resource accounts</li> <li>Configure Microsoft 365 groups for voicemail</li> <li>Interpret call queue conference modes</li> <li>Interpret call queue routing methods</li> <li>Configure holidays for auto attendants and call queues</li> <li>Configure custom music on hold</li> </ul> <h3>12 - Configure, deploy, and manage Teams devices</h3> <ul> <li>Manage Microsoft Teams Phones</li> <li>Manage Microsoft Teams Room Systems</li> <li>Microsoft Teams Rooms management options</li> <li>Manage Surface Hub 2S devices</li> <li>Configure Microsoft Teams SIP gateway</li> <li>Manage Microsoft Teams displays</li> <li>Remote provisioning and sign in for Teams Phones</li> <li>Update Microsoft Teams devices remotely</li> <li>Manage Microsoft Teams device tags</li> </ul> <h3>13 - Guided project - Prepare meeting room experiences</h3> <ul> <li>Prepare</li> </ul> <h3>14 - Monitor and troubleshoot Teams collaboration communications systems</h3> <ul> <li>Diagnose and troubleshoot phone number assignment</li> <li>Diagnose and troubleshoot Teams client issues</li> <li>Diagnose and troubleshoot call failure and call quality issues</li> <li>Report on and troubleshoot Teams calls with Call Quality Dashboard</li> <li>Diagnose and troubleshoot Direct Routing issues</li> <li>Troubleshoot and monitor Teams devices</li> <li>Troubleshoot Teams meetings and calling</li> <li>Troubleshoot Teams Rooms devices</li> </ul></div>

Microsoft Teams

Microsoft AZ-700

Clinical Engineer

MS-721T00 Collaboration Communications Systems Engineer

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p></p><p>The audience for this course are data professionals and business intelligence professionals who want to learn how to accurately perform data analysis using Power BI. This course is also targeted toward those individuals who develop reports that visualize data from the data platform technologies that exist on both in the cloud and on-premises.</p><p></p><p></p><p>This course covers the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will show how to access and process data from a range of data sources including both relational and non-relational sources. Finally, this course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution.</p><p></p>Prerequisites<p></p><li>Understanding core data concepts.</li>  <li>Knowledge of working with relational data in the cloud.</li>  <li>Knowledge of working with non-relational data in the cloud.</li>   <li>Knowledge of data analysis and visualization concepts.</li>   <li>DP-900T00 Microsoft Azure Data Fundamentals is recommended<p></p></li></div><div id="course-pills-2"><h3>1 - Discover data analysis</h3> <ul> <li>Overview of data analysis</li> <li>Roles in data</li> <li>Tasks of a data analyst</li> </ul> <h3>2 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>3 - Get data in Power BI</h3> <ul> <li>Get data from files</li> <li>Get data from relational data sources</li> <li>Create dynamic reports with parameters</li> <li>Get data from a NoSQL database</li> <li>Get data from online services</li> <li>Select a storage mode</li> <li>Get data from Azure Analysis Services</li> <li>Fix performance issues</li> <li>Resolve data import errors</li> </ul> <h3>4 - Clean, transform, and load data in Power BI</h3> <ul> <li>Shape the initial data</li> <li>Simplify the data structure</li> <li>Evaluate and change column data types</li> <li>Combine multiple tables into a single table</li> <li>Profile data in Power BI</li> <li>Use Advanced Editor to modify M code</li> </ul> <h3>5 - Design a semantic model in Power BI</h3> <ul> <li>Work with tables</li> <li>Create a date table</li> <li>Work with dimensions</li> <li>Define data granularity</li> <li>Work with relationships and cardinality</li> <li>Resolve modeling challenges</li> </ul> <h3>6 - Add measures to Power BI Desktop models</h3> <ul> <li>Create simple measures</li> <li>Create compound measures</li> <li>Create quick measures</li> <li>Compare calculated columns with measures</li> </ul> <h3>7 - Add calculated tables and columns to Power BI Desktop models</h3> <ul> <li>Create calculated columns</li> <li>Learn about row context</li> <li>Choose a technique to add a column</li> </ul> <h3>8 - Use DAX time intelligence functions in Power BI Desktop models</h3> <ul> <li>Use DAX time intelligence functions</li> <li>Additional time intelligence calculations</li> </ul> <h3>9 - Optimize a model for performance in Power BI</h3> <ul> <li>Review performance of measures, relationships, and visuals</li> <li>Use variables to improve performance and troubleshooting</li> <li>Reduce cardinality</li> <li>Optimize DirectQuery models with table level storage</li> <li>Create and manage aggregations</li> </ul> <h3>10 - Design Power BI reports</h3> <ul> <li>Design the analytical report layout</li> <li>Design visually appealing reports</li> <li>Report objects</li> <li>Select report visuals</li> <li>Select report visuals to suit the report layout</li> <li>Format and configure visualizations</li> <li>Work with key performance indicators</li> </ul> <h3>11 - Configure Power BI report filters</h3> <ul> <li>Apply filters to the report structure</li> <li>Apply filters with slicers</li> <li>Design reports with advanced filtering techniques</li> <li>Consumption-time filtering</li> <li>Select report filter techniques</li> <li>Case study - Configure report filters based on feedback</li> </ul> <h3>12 - Enhance Power BI report designs for the user experience</h3> <ul> <li>Design reports to show details</li> <li>Design reports to highlight values</li> <li>Design reports that behave like apps</li> <li>Work with bookmarks</li> <li>Design reports for navigation</li> <li>Work with visual headers</li> <li>Design reports with built-in assistance</li> <li>Tune report performance</li> <li>Optimize reports for mobile use</li> </ul> <h3>13 - Perform analytics in Power BI</h3> <ul> <li>Explore statistical summary</li> <li>Identify outliers with Power BI visuals</li> <li>Group and bin data for analysis</li> <li>Apply clustering techniques</li> <li>Conduct time series analysis</li> <li>Use the Analyze feature</li> <li>Create what-if parameters</li> <li>Use specialized visuals</li> </ul> <h3>14 - Create and manage workspaces in Power BI</h3> <ul> <li>Distribute a report or dashboard</li> <li>Monitor usage and performance</li> <li>Recommend a development life cycle strategy</li> <li>Troubleshoot data by viewing its lineage</li> <li>Configure data protection</li> </ul> <h3>15 - Manage semantic models in Power BI</h3> <ul> <li>Use a Power BI gateway to connect to on-premises data sources</li> <li>Configure a semantic model scheduled refresh</li> <li>Configure incremental refresh settings</li> <li>Manage and promote semantic models</li> <li>Troubleshoot service connectivity</li> <li>Boost performance with query caching (Premium)</li> </ul> <h3>16 - Create dashboards in Power BI</h3> <ul> <li>Configure data alerts</li> <li>Explore data by asking questions</li> <li>Review Quick insights</li> <li>Add a dashboard theme</li> <li>Pin a live report page to a dashboard</li> <li>Configure a real-time dashboard</li> <li>Set mobile view</li> </ul> <h3>17 - Implement row-level security</h3> <ul> <li>Configure row-level security with the static method</li> <li>Configure row-level security with the dynamic method</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans PL-300T00: Microsoft Power BI Data Analyst training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the PL-300T00: Microsoft Power BI Data Analyst course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

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