Qualsafe Awards has recognised the invaluable experience and training that CFRs bring to the table. As a result, they've introduced a bespoke 2-day FREC3 RPL Course, specifically designed for learners like you who already hold one of the approved qualifications. This course recognises your prior learning, allowing you to fast-track your way to the FREC 3 qualification.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.