Name: Professional Discussions for Assessment
Price: 49 GBP
Availability: InStock

Loughborough

<div>
		

		<div>
			
			<p>A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.</p>
			<div><i></i> 4 x 3 Hour Sessions</div>
			<div><i></i>  £890.00 incl. VAT</div>
			
			
		</div>
	</div>

	

	<div id="filters">
		
		
	</div>

	

    <div>

		
		 
		

		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><h4><span>A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.<br /></span></h4>
<h4><span>Aim: To provide insight and develop the sales management skills of the participants through discussion, exercises and practice drawing out individual experiences to support the managers development<br /></span></h4>
<h4><span>Duration: The programme is made up of 4 x 3-hour virtual modules or 2 days in person.<br /></span></h4>
<p> </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £3,490  Plus VAT</strong></p>
<p> </p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Programme content</h3>
<h4>Module 1</h4>
<p><strong>Know Yourself and Your Team</strong></p>
<p>'To understand others, you must first understand yourself'.</p>
<ul>
<li>Personal questionnaire which highlights their behaviour traits</li>
<li>What the results mean</li>
<li>How their behaviours impact results and business relationships</li>
<li>How you use these when working with your people</li>
</ul>
<h4>Module 2</h4>
<p><strong>Understanding individual and team motivation</strong></p>
<ul>
<li>Complete a Motivation Exercise and then look at</li>
<li>How the Sales Management Process can act as a motivation tool</li>
</ul>
<p><strong>Effective Team Meetings</strong></p>
<ul>
<li>Do and Don'ts of effective Team Meetings</li>
<li>Interest, Commitment, Enthusiasm - ICE in Team Meetings</li>
<li>Providing focus and gaining commitment</li>
<li>A great Agenda</li>
</ul>
<h4>Module 3</h4>
<p><strong>Positive Performance Management</strong></p>
<ul>
<li>Refresh on the role of a Sales manager</li>
<li>Meeting the Account Manager, why, how often, where, what discussed</li>
<li>Account Manager ownership and responsibility</li>
<li>How to identify performance gaps and skills gaps</li>
<li>How to identify team and individual issues and providing the focus needed to overcome these</li>
<li>How to gain commitment and following through in business reviews meetings</li>
<li>How to motivate the individuals in Business Review Meeting</li>
<li>Having difficult conversations and deal with difficult situations </li>
</ul>
<h4>Module 4</h4>
<p><strong>Performance Coaching</strong></p>
<ul>
<li>Links to the previous session</li>
<li>Coaching Styles</li>
<li>Provides the coaching tool for use in Performance Coaching discussions</li>
<li>Consultative Questioning to ensure Account Manager ownership</li>
<li>Live demonstration</li>
<li>Practice the skills</li>
</ul>
<p> </p>
<p></p>

Mpi Learning - Professional Learning And Development Provider

A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.

Sales Management

General Admission

<div>
		

		<div>
			
			<p>Our suite of modules are based around helping the customer to buy and enabling salespeople to maximise their conversations with their customers.</p>
			<div><i></i> 3.5 Days</div>
			<div><i></i>  £1,557.50 incl. VAT</div>
			
			
		</div>
	</div>

	

	<div id="filters">
		
		
	</div>

	

    <div>

		
		 
		

		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><h3>How effective are your salespeople in engaging with your customers?</h3>
<p>MPI have gained vast experience over many years working with our clients in numerous markets and countries. Our programmes help even the most experienced sales people to be more effective and successful with a wider range of customers and markets.</p>
<p><span>We use the behavioural science of communication as the core to customer engagement at all levels Our InSales suite of modules are based around helping the customer to buy and enabling salespeople to maximise their conversations with their customers.</span></p>
<h3>Participant Outcomes:</h3>
<ul>
<li>Understand the importance of planning and preparation for success in sales.</li>
<li>Create your own 'Story' to sell the benefits of a meeting.</li>
<li>Know what to say, how to say it, and why?</li>
<li>Understand how your communication is a critical ingredient in successful sales conversations with customers.</li>
<li>Learn the skills required for successful customer calls.</li>
<li>Demonstrate your questioning skills to uncover the customers 'real' values based reasons to buy using our '4C's' framework.</li>
<li>Develop level 4 listening skills, listen and understand, and help the customer to buy.</li>
<li>Develop your skill in the benefit of selling the 'sizzle' which is compelling to your customer.</li>
<li>Be skilled in asking the right questions to overcome potential objections and doubts.</li>
<li>Revise and perfect your closing style to win more sales.</li>
<li>Participate in a 'Sales Challenge' and receive professional personal feedback and coaching.</li>
</ul>
<h3>Aimed at supporting the company outcome of:</h3>
<ul>
<li>Your sales team delivering the results you expect of them.</li>
<li>Your sales team demonstrating their newly acquired professional sales skills.</li>
<li>Your sales team developing the competencies you need them to demonstrate.</li>
<li>A programme tailored to your organisational sales culture.</li>
<li>Creating and delivering the businesses desired sales journey and a customer buying experience.</li>
</ul>
<p>Our approach is aimed at ensuring that the programme delivers what you need it to. The Professional Sales Programme is based upon a framework of subjects that are tailored to meet your business need and the outcome you want to achieve.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £6,107.50 Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Get Them Ready</h3>
<p>We have created pre course activities which ensure your people are ready to gain the most from this programme:</p>
<ul>
<li>Information to use in case studies and skills practice - templates provided</li>
<li>Preparing their KASH/B (Knowledge, Attitude, Skills, Habits/Behaviours) for their role</li>
<li>A day in their life as a sales professional</li>
</ul>
<h3>The Sales Professional Master-class: A 3-day event</h3>
<p>This programme ensures that every one of the team walks away with lessons that they can use in their sales environment.</p>
<ul>
<li>Our InSales framework provides the core content.</li>
<li>The way we deliver the content varies based upon the sales teams experience and the outcome you want to achieve.</li>
<li>We ensure that the sales professional is involved from the start</li>
<li>The Professional Sales framework provides an 'experiential learning event', which provides the focus and insight for the salesperson on what they do well, what they need to improve (with the how) where they need reinforcement new or refresher skills.</li>
<li>The programme format will depend upon the experience of the salespeople and the business outcome you want to achieve</li>
<li>We use a Sales Challenge framework built upon your business and your customers' needs and wants. This provides MPI with the insight into the skills and behaviours that need to be further enhanced.</li>
<li>We use 'Team Coaching' to support individual and team skills and behaviour development in the areas that will make the difference.</li>
</ul>
<h3>The Sales Managers Toolbox</h3>
<p>Experience tells us that unless there is follow up by the company then the impact of the training is weakened. This toolbox is therefore a vital ingredient for success. It provides the support enabling the sales manager to embed the skills and behaviours learned on the programme.</p>
<p>It contains all of the models that the sales professional experiences and learns on the sales programme and is in soft copy format. A digital version of the toolbox can be built with a voice over coach to provide guidance.</p>
<h3>WebEx Skills Surgery 'Embeds the learning and ongoing development'</h3>
<p>A series of follow up sessions with the Sales Team to identify and measure progress, highlighting their 'Magic Moments and Successes' and where they need additional support.</p>
<p>Delivered as simple open sessions which can be provided for all sales people in one session, or as individual sessions.</p>
<p></p>

Our suite of modules are based around helping the customer to buy and enabling salespeople to maximise their conversations with their customers.

Professional Sales Programme

Nottinghamshire

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ProQual Level 2 Diploma in Drilling Operations is designed for those individuals involved  in the operation of a wide range of drilling equipment across a range of environments.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Units covered</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Contribute to the specified drilling programme&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Operate guidance systems to form holes</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Operate plant to construct or form&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Set up protection and safety equipment for the work area</li><li fr-original-style="" style="box-sizing: border-box;"> Locating and identifying underground services</li></ul><div fr-original-style="" style="box-sizing: border-box;">This qualification is competence-based, candidates must demonstrate the level of  competence described in the units. Competence must be demonstrated by repeatable  performance in the workplace over a minimum period of 10 weeks. This timeframe should  be measured from the first to the last assessment and must include a minimum of 2  assessments on different dates.</div><div fr-original-style="" style="box-sizing: border-box;">&nbsp;The qualification must be assessed in a work environment and in accordance with the MP  Futures SSO Assessment Strategy 2018, and it must be internally assessed by an  appropriately experienced and qualified assessor.&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;">Assessors must use a combination of assessment methods as defined in the ProQual Drilling  Operations Qualifications Directives November 2018.&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;">Each candidate is required to produce a portfolio of evidence which demonstrates their  achievement of all of the learning outcomes and assessment criteria for each unit.&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">&nbsp;Evidence can include:</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">observation report by assessor&nbsp;</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"> assignments/projects/reports&nbsp;</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"> professional discussion</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">witness testimony&nbsp;</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">candidate product&nbsp;</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">worksheets&nbsp;</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">record of oral and written questioning</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Recognition of Prior Learning</div></li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements&nbsp;</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">There are no formal entry requirements for this qualification. Centres should carry out an initial assessment of candidate skills and knowledge to identify  any gaps and help plan the assessment.</div>

Dynamic Training and Assessments Ltd

Construction

Level 2 NVQ Diploma in Drilling Operations - Directional Drilling- Locator Operator

General admission

Edinburgh

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This highly participative 2‐day intensive training course focuses on developing the essential skills required for group facilitation in the workplace setting. The course focuses on all the process of group facilitation essential for today&rsquo;s fast paced and ever changing workplace.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A facilitator is someone who uses knowledge of group processes to formulate and deliver the needed structure for meeting interactions to be effective. A facilitator focuses on effective processes (meeting dynamics) allowing the participants to focus on the content or the substance of their work together.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This seminar will enable the participants to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Facilitate and host meetings so that the real issues are reached quickly and fairly</li><li fr-original-style="" style="box-sizing: border-box;">Apply smart neutrality to focus all the different views in the room and organise them into a</li><li fr-original-style="" style="box-sizing: border-box;">coherent whole</li><li fr-original-style="" style="box-sizing: border-box;">Understand the context and dynamics from which specific issues arise &ndash; particularly in the oil</li><li fr-original-style="" style="box-sizing: border-box;">&amp; gas sector</li><li fr-original-style="" style="box-sizing: border-box;">Develop skills in practical communication that opens up the possibility for change</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Objectives</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">By the end of the programme, participants will:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Learn about key competencies and tools of facilitation</li><li fr-original-style="" style="box-sizing: border-box;">Describe the main factors of group dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to stimulate group participation and positively handle conflict</li><li fr-original-style="" style="box-sizing: border-box;">Know about the design of meetings for maximum knowledge transfer</li><li fr-original-style="" style="box-sizing: border-box;">Learn to deal with difficult participants of all types</li><li fr-original-style="" style="box-sizing: border-box;">Receive valuable coaching and feedback on own communication style</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Training Methodology</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Dynamic presentations support each of the topics together with interactive trainer lead sessions of discussion. There will also be numerous practical sessions where participants have the opportunity to participate and experience topics taught. Case studies, DVD&rsquo;s, small group work, exercises and coaching will be used to facilitate learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Attend?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">All staff who need to facilitate meetings and events</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 1 &ndash; Key Competencies and Tools of Facilitation</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Group facilitation techniques and methods</li><li fr-original-style="" style="box-sizing: border-box;">Role of facilitator versus leader</li><li fr-original-style="" style="box-sizing: border-box;">An analysis of poor meetings</li><li fr-original-style="" style="box-sizing: border-box;">Running effective meetings</li><li fr-original-style="" style="box-sizing: border-box;">How to choose the appropriate meeting role: Chair (Leader), Administrator, Facilitator and Participant</li><li fr-original-style="" style="box-sizing: border-box;">Active listening, clarifying, questioning to manage meeting behaviour and contributions</li><li fr-original-style="" style="box-sizing: border-box;">Your facilitators&#39; toolbox<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Icebreakers</li><li fr-original-style="" style="box-sizing: border-box;">Seatingdynamicsand&lsquo;bodylanguage&rsquo; o Venueandset‐up</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Cross cultural communication and meetings</li><li fr-original-style="" style="box-sizing: border-box;">Assessing your personal communication style</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 2 &ndash; Understanding Group Dynamics, Conflict &amp; Decision Making</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Group dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Stages of group development</li><li fr-original-style="" style="box-sizing: border-box;">Decision making techniques<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Brainstorming o PMI</li><li fr-original-style="" style="box-sizing: border-box;">Sixthinkinghats o Gridanalysis</li><li fr-original-style="" style="box-sizing: border-box;">Nominalgrouptechnique o Delphi</li><li fr-original-style="" style="box-sizing: border-box;">Force‐fieldanalysis</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Reaching Consensus</li><li fr-original-style="" style="box-sizing: border-box;">Avoiding Groupthink ‐ avoiding fatal flaws in group decision‐making</li><li fr-original-style="" style="box-sizing: border-box;">Handling group conflict</li><li fr-original-style="" style="box-sizing: border-box;">Working with difficult people</li><li fr-original-style="" style="box-sizing: border-box;">Evaluating facilitation</li></ul>

Buon Consultancy

Action Learning Facilitator

Facilitation Skills

Communication Skills

Facilitation Skills Training Course (£1450 total for this 2-day course for a group of 4-10 participants)

Harpenden

<p>If you're looking to move to the next level in your career in sales, then understanding how to maximise your sales results, using a consultative and structured approach, will be key to your success. In order to develop the competitive advantage that enables you to stand out from the crowd, it is important to understand the tools and techniques to take your selling to new heights and build the confidence to apply them in work-based scenarios.</p><p>We have developed this programme to be practical, fun and interactive. Learners will gain a range of practical skills that they can take back and apply to the workplace straight away, that will have a positive impact on sales and customer satisfaction.</p>This course will help participants:<ul><li>Develop a structured and client-focused approach to creating high quality sales opportunities and account growth</li><li>Learn persuasion and influencing skills to better define needs and develop opportunities</li><li>Understand how to have better sales conversations, presentations, and proposals - leading to higher order value and increased sales</li><li>Develop advanced sales questioning skills and techniques; understand the importance of listening</li><li>Understand how to add value at all stages; plus gaining competitive advantage</li><li>Develop proven ways to overcome and reduce price pressure</li><li>Know when to use options and upselling when presenting products and solutions</li><li>Develop techniques and skills for improved negotiation and closing</li></ul><section>
                    <h3>1 Advanced Selling - How to Increase your sales results</h3><ul><li>Review of pre-course data and questionnaire</li><li>The AVC model of increasing your sales results</li><li>Creating a sales growth plan to achieve higher sales targets</li><li>Mapping the accounts and products for targeted growth</li></ul> <h3>2 The Four Cs to structure a sales call</h3><ul><li>Research before the meeting or call; setting objectives, planning and preparation</li><li>How to gain instant rapport and taking control - including online meetings</li><li>Qualifying and initial questioning skills</li><li>Creating an agenda and first-meeting structure: Four Cs</li><li>Planning and practice sessions</li></ul> <h3>3 Building bigger and better sales opportunities</h3><ul><li>How to use questions to 'build' more opportunities</li><li>Learning and using high-impact and third-level questions</li><li>Advanced sales questioning techniques: five questioning techniques</li><li>Qualifying and gaining commitment to the next stage</li><li>Planning and practice sessions - advanced questioning skills</li></ul> <h3>4 Presentation and persuading skills best practice</h3><ul><li>Compelling benefits and reducing perceived risk - key messages to deliver</li><li>Helping the customer choose your proposition by using options</li><li>Professional and effective presentation skills</li><li>Writing compelling sales proposals that improve your conversion rate</li><li>Planning and practice session - presenting your solution</li></ul> <h3>5 Overcoming concerns and client questions</h3><ul><li>Proven techniques for answering client objections and concerns</li><li>How to isolate, prioritise and answer objections, including price</li><li>Overcoming delay and procrastination</li><li>Planning and practice session - answering client concerns</li></ul> <h3>6 Gaining commitment and closing the sale</h3><ul><li>Knowing when to close for commitment</li><li>How to ask for commitment professionally and effectively</li><li>Key negotiation skills around the closing process - getting to 'yes'</li><li>Checklist of closing and negotiation skills</li><li>Practice session</li></ul> 


                </section>

The In House Training Company

Coaching Skills

Professional Selling Skills (PSS)

Meeting Skills

Counselling Skills

Presentation Skills

Increasing sales results (In-House)

Wakefield

<section data-element_type="section" data-id="141278d" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="e6dbe55" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="2d2bccd" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-element_type="section" data-id="2aa0345" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="1938d5f" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="f368761" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><section data-element_type="section" data-id="aed4621" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="4274c87" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="a140922" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Overview</h2></div><div data-element_type="widget" data-id="b3d5b5d" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. This one day course will teach you how to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.</p></div></div></section><section data-element_type="section" data-id="aaa56f4" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="28da5cf" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="281f78c" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Description</h2></div><div data-element_type="widget" data-id="40b3b79" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This training course will help your participants&nbsp;build a professional reputation and develop a network of connections through the two key methods available to them; face-to-face and online.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Attendees will discover how to effectively combine these two approaches and create a strategy for networking success that will generate their own community and actively grow their personal network. This will result in an improved performance in their approach to networking and consequently provide opportunities and prospects that will increase their business success.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">The training provides them with the tools and techniques to both plan a successful, strategic approach to networking and develop their personal communication skills, which will ensure they build effective business relationships.</p>Topics covered:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Network?&nbsp;</strong>&ndash; Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off, as well as some personal revelations about networking.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Increase Your Business Presence</strong> &ndash; Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing a Networkers Attitude&nbsp;</strong>&ndash; An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Face to Face Networking</strong> &ndash; An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Online Networking</strong> &ndash; An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communication Skills for Networking Success</strong> &ndash; Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing a Conversation&nbsp;</strong>&ndash; Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Working a Room&nbsp;</strong>&ndash; A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Breaking into a Group&nbsp;</strong>&ndash; Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exiting a Conversation&nbsp;</strong>&ndash; Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Follow-Up&nbsp;</strong>&ndash; Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow-up email and a chance to develop their own.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Creating a Network Plan&nbsp;</strong>&ndash; Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target.</li></ul>&nbsp;</div></div></section><section data-element_type="section" data-id="f0de497" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="003eb9c" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="65f9f60" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Who should attend</h2></div><div data-element_type="widget" data-id="92d4939" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Anyone who is looking to improve their networking performance, or the networking performance of a management or sales team.</p></div></div></section><section data-element_type="section" data-id="6c3072c" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="1144ab4" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="1b2acce" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Requirements for Attendees</h2></div><div data-element_type="widget" data-id="9ee2589" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">No pre-requisites required.</p></div></div></section></div></div></section></div></div></section><section data-element_type="section" data-id="f9cb5f1" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="bda27b8" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section>

Inovra Group

Business Development

Professional Development

Business Networking

Session for up to ten delegates in a single session

Group Session

Coaching at Work

Southampton

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">Refresh and revitalise your sales teams with a bespoke sales training programme that&rsquo;s designed to lift their skills and motivation. Our sales experts use learner-centred and coaching methodologies to provide top tips to make a difference to success rates and relationships straight away. Stripped-back sales skills with sensational results, a bespoke course may include:</span></p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Applying the steps of any sales cycle to your market</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Communication and relationship building</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Qualifying and questioning skills</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Prospecting and pre-call planning</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Making a pitch</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Emotional intelligence in sales</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Objection handling</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Closing the deal</li></ul>

Sterling Training

Sales Manager

Sales Assistant

B2B Sales

B2C Sales

Corporate Sales

Sales Roles

Refresh and revitalise your sales teams with a bespoke sales training programme that’s designed to lift their skills and motivation. Our sales experts use learner-centred and coaching methodologies to provide top tips to make a difference to success rates and relationships straight away. Stripped-back sales skills with sensational results, a bespoke course may include:

Applying the steps of any sales cycle to your market
Communication and relationship building
Qualifying and questioning skills
Prospecting and pre-call planning
Making a pitch
Emotional intelligence in sales
Objection handling
Closing the deal

The Art of Selling

<h2>Coaching Skills for Line Managers: In-House</h2><p>Performance coaching develops people's capabilities, improves effectiveness and enhances productivity.</p><p>It also encourages ownership and responsibility, leading to staff being happier and more motivated.</p><p>Managers will leave this programme with lots of tools and techniques they can use immediately - together with increased confidence in their ability to develop people effectively.</p><ul><li>Understand the difference between coaching and training</li><li>Recognise the value of using a coaching style on a daily basis</li><li>Enhance your questioning and listening skills</li><li>Learn how to use the GROW model of coaching</li><li>Boost your confidence in using your coaching skills as a manager</li></ul><section>
                    <h3>What is performance coaching?</h3><ul><li>An essential management skill</li><li>Coaching, mentoring, training and counselling - what's the difference?</li><li>Benefits of coaching<ul><li>To the individual</li><li>To the manager</li><li>To the organisations</li></ul></li></ul><h3>When to coach, when not to coach</h3><ul><li>Recognising 'coachable moments'</li><li>The challenges of 'top-down' change</li><li>Using coaching when someone has a problem or question</li></ul><h3>Key coaching skills - and when to use them</h3><ul><li>Effective questioning<ul><li>The NLP model of communication</li><li>Questioning exercise</li></ul></li><li>Effective listening<ul><li>Listening exercise</li></ul></li><li>Giving feedback using coaching<ul><li>The See/Saw model</li></ul></li><li>Motivation using coaching</li></ul><h3>Structuring a coaching session</h3><ul><li>Focus</li><li>Outcomes</li><li>Beginning &gt; middle &gt; end<ul><li>Coaching for motivation exercise</li></ul></li></ul><h3>Using the GROW model</h3><ul><li>Sir John Whitmore's model<ul><li>Goal</li><li>Reality</li><li>Options</li><li>Way forward</li></ul></li><li>'Homework'</li><li>Adapting GROW to 'coachable moments'</li></ul><h3>Making coaching sustainable</h3><ul><li>Using 'structures' to create habits</li><li>The power of habit: cue &gt; routine &gt; reward</li><li>Increasing choice</li><li>Using coaching 'experiments' to deal with the 'fear of failure'</li><li>Creating a coaching culture</li></ul><h3>Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Maximum Performance

Coaching Skills for Line Managers: In-House

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop offers new assessors skills and strategies to conduct effective professional discussions with learners. These discussions are not only essential for accurate assessment but also contribute to a more engaging and enriching learning experience for the students.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">This 2.5 hour workshop is aimed at those new to assessment, or who want to improve their skills in having professional discussions with their learners. This workshop will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Know when to use professional discussions with learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Plan for professional discussions with learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Prepare learners for taking part in professional discussions</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use appropriate questioning techniques to use in professional discussions</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Record and reference professional discussions</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><span style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(75, 79, 88);">Our professional learning workshops encourage good practice sharing, discussing experiences and sharing of resources. They are interactive and encourage participation, so please ensure you have your Zoom camera on and are in an appropriate location.</span></p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 58, 58);">Gain confidence in your ability to have professional discussions</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Get more out your assessment meetings with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Save time in your schedule through efficient planning</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Meet other practitioners and build your professional network</div></li></ul></div>

Panda Education and Training Ltd

Professional Discussions for Assessment

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Welcome</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hello and welcome to our 1-day Introduction to Coaching.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Join Colin Brett, Founder, and Director of Training, who facilitates these free learning days online. If you select which day you&#39;d like to attend on our website we&rsquo;ll reserve and confirm a space for you.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Free?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We recognise that signing up to a coach training involves work, time, effort, energy, finance and commitment. We thought the opportunity to join us for an experiential day may be useful in your decision-making process. Although the majority of those joining will be exploring training options, these days are also about &lsquo;coach education&rsquo; for those who would like to learn more about it&hellip;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This day may be a good investment of your time if:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;re curious about what coaching actually is</li><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;ve never tried it before, but would like to</li><li fr-original-style="" style="box-sizing: border-box;">You want to change career direction</li><li fr-original-style="" style="box-sizing: border-box;">Coach training would be an augment to your current skillset/role</li><li fr-original-style="" style="box-sizing: border-box;">Coaching is an approach you&#39;d like to bring into your current organisation</li><li fr-original-style="" style="box-sizing: border-box;">You&rsquo;d like to gain a practical understanding of what coaching is and how to do it</li><li fr-original-style="" style="box-sizing: border-box;">An opportunity to explore our approach to training would be useful</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What does the day offer?&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It&rsquo;s a day-long experiential opportunity for you to explore coaching in a safe, engaged environment. You will leave with a clear understanding of what coaching is and isn&#39;t; how it sits along-side the other talking modalities; what it would be like to train with us, and whether professional coach training is for you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">During the day we will work through topics such as:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Contracting and the importance of it</li><li fr-original-style="" style="box-sizing: border-box;">Core Competencies (as set down by the International Coaching Federation)</li><li fr-original-style="" style="box-sizing: border-box;">Comparisons between Formal and Informal Coaching</li><li fr-original-style="" style="box-sizing: border-box;">Definitions (as set down by the International Coaching Federation)</li><li fr-original-style="" style="box-sizing: border-box;">Practice Sessions (am and pm for comparison)</li><li fr-original-style="" style="box-sizing: border-box;">Live Coaching Demonstration and a Feedback Session based on it</li><li fr-original-style="" style="box-sizing: border-box;">Levels of Listening</li><li fr-original-style="" style="box-sizing: border-box;">Questioning</li><li fr-original-style="" style="box-sizing: border-box;">Q&amp;A Session</li><li fr-original-style="" style="box-sizing: border-box;">and more..!</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About Coaching Development:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://www.coachingdevelopment.com/" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Coaching Development</a> has been established for over 20 years and is one of the premier international coach training institutes. Based in the UK, we have trained hundreds of coaches across the world and are proud to state that the majority of our graduates come to us via personal recommendation. The programmes we offer will equip you to practice in any sector: executive, business, individual, wellness, academia, fitness, therapeutic and many more; they are aimed at developing your skillset as a coach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our promise to you:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">No selling! We will not attempt to sell our programmes to you, this day is a safe learning space.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">We will be open and honest with you and tell you anything you want to know about us, our approach and our training.</li><li fr-original-style="" style="box-sizing: border-box;">This free day embodies Coaching Development&rsquo;s usual approach to training offering the deepest professional integrity, incorporating highly experiential, in-depth, adult-to-adult development.</li><li fr-original-style="" style="box-sizing: border-box;">Our commitment to your learning - we will be clear about the objectives for the day and partner with you to meet these.</li><li fr-original-style="" style="box-sizing: border-box;">Opportunities to practice, take advantage of feedback, collaborate and experience practical translation of the skillset.</li><li fr-original-style="" style="box-sizing: border-box;">Our training material is accredited by the International Coach Federation - the leading global body for professional coaching and coaches.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;If you&rsquo;d like an informal chat about any aspects of the introductory day or our training you&rsquo;re very welcome to give Isy a call on: 020 8541 1313 or visit : <a href="//www.coachingdevelopment.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.coachingdevelopment.com</a>&nbsp;</p>

Coaching Development Ltd

An ICF accredited coach training programme.

Coaching Development's FREE Introduction to Coaching Day

Reading

Nottingham

Dickson Training Ltd

ILM Level 3 Award in Leadership and Management

Online Course

Classroom Course

Birmingham

<p><strong>Background</strong></p>
<p>Research suggests that teachers ask between 300 and 400 questions a day. Imagine that &ndash; it comes to roughly 2 questions every minute! That is a lot of questions. But there is something more important than the number of questions we ask, it is why we ask those questions, what type of questions we ask, how we ask those questions and the quality of feedback we give to pupils. When used effectively, questioning is a useful teaching and learning strategy. During this workshop we will discuss how questioning can be used effectively to assess, challenge and stretch pupils progress.</p>
<p>&nbsp;</p>
<p><strong>Who is this course for?</strong></p>
<p>Teachers, trainee teachers, teaching assistanst, learning support assistanst</p>
<p>&nbsp;</p>
<p><strong>What will be covered? </strong></p>
<ul>
<li>our brains and the types of questions we ask</li>
<li>how questions are used in classrooms</li>
<li>practical strategies to make questioning more effective</li>
<li>questioning to assess, stretch and challenge</li>
</ul>

Marell Consulting Limited

When used effectively, questioning is a useful teaching and learning strategy. During this workshop we will discuss how questioning can be used effectively to assess, challenge and stretch pupils progress.

Effective Questioning

This does not include the cost of travel which will be charged at £0.45 per mile for return travel to your school from our offices in Birmingham. 

Group fee for up to 20 people

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They often say, &ldquo;Fake it until you make it.&rdquo; But is this advice truly effective? Many of us have experienced the discomfort of being that person standing alone in the corner of a networking event, holding a cup of coffee, grappling with anxiety, and wondering how to break into a group conversation, all while questioning whether we are interesting enough to be heard.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this webinar, we will address the concept of Networking Anxiety and how to overcome negative beliefs and mindsets and we will also discuss key techniques to boost your confidence. Finally, we will explore how to develop effective networking skills such as starting conversations, active listening, and making memorable impressions.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Join this webinar to gather some useful tips that will help you create meaningful connections.</p>

Bayfield Training

They often say, “Fake it until you make it.” But is this advice truly effective? Many of us have experienced the discomfort of being that person standing alone in the corner of a networking event, holding a cup of coffee, grappling with anxiety, and wondering how to break into a group conversation, all while questioning whether we are interesting enough to be heard.

In this webinar, we will address the concept of Networking Anxiety and how to overcome negative beliefs and mindsets and we will also discuss key techniques to boost your confidence. Finally, we will explore how to develop effective networking skills such as starting conversations, active listening, and making memorable impressions.

Join this webinar to gather some useful tips that will help you create meaningful connections.

Free Webinar | Demystifying Networking: Strategies for Overcoming Networking Anxiety

<div>
	<h3><strong>Description</strong></h3>
<p><span>Learn the necessary skills for becoming an excellent orator with the <strong>Communication Course: Questioning and Listening</strong> course.</span></p>
<p><span>Communication plays a vital part in every sphere of your life. Whether you need a pass a job interview or need to request something from a person, appropriate language use is a must. The course is designed to enhance your communication skills.  The course starts by explaining the term 'questioning' and explains the reasons for asking a question. As the course lesson proceeds, you will understand the main body language cues, and signs while questioning. The role of emotional intelligence and the use of body languages at the time of questioning will also be discussed in the course. </span></p>
<p><span>Apart from these, the course illustrates 12 different types of questions along with the pros and cons, examples, and interpersonal implications of these questions. The active listening skills and the strategies of becoming a sound listener will also be explored in the course. Upon completion, you will able to respond appropriately to possible questions.</span></p>
<h3><b>Assessment:</b></h3>
<p>This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work.</p>
<h3><strong>Certification:</strong></h3>
<p>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</p>
<h3><b>Who is this Course for?</b></h3>
<p><strong>Communication Course: Questioning and Listening</strong> is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic background.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Communication Course: Questioning and Listening</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Introduction to The Ultimate Guide to Questioning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Introduction</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> The Fundamentals - What &amp; Why</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is questioning?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What can questions do?</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why do we ask questions?</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Active listening</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Are you listening?</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Active Listening Exercise</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Body language</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Body language</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The 12 Different Types of Questions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to the 12 question types</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Closed questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Tag or tail questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Open questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Imagine questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Funnel questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Probing questions</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recall &amp; process questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Socratic questions - 6 types</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leading Questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Loaded questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Rhetorical questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Empathetic questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">How can people respond to questions?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>8 possible question responses</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Summary</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Summary of Ultimate Guide To Questioning</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assessment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Communication Course: Questioning and Listening</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Listening Skills

Online Course Marketing

Business Communication Skills

Listening & Speaking

Professional Skills Course (PSC)

Interviewing Skills

Communication Course: Questioning and Listening

<p style="font-size: 16px; color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color:#FF0000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STOP Press: New Website promotion: RRP &pound;69, Offer price just &pound;12.99!</strong>
<br fr-original-style="" style="box-sizing: border-box;"> (Limited period only.)</p>

<p style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">As with all ZandaX courses, you can return to re-run, review and revise as often as you like!</em></strong><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">(12 month unlimited single user license)</em></p><p style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After taking this course, you&#39;ll be able to:</p>
<li fr-original-style="" style="box-sizing: border-box;">Ask the right questions to discover what people think
</li>
<li fr-original-style="" style="box-sizing: border-box;">Use the Funnel to direct conversations to a satisfactory end point
</li>
<li fr-original-style="" style="box-sizing: border-box;">Apply the Five Levels of Listening to how you listen to others
</li>
<li fr-original-style="" style="box-sizing: border-box;">Listen actively during every conversation that&#39;s important to you
</li>
<li fr-original-style="" style="box-sizing: border-box;">Understand the basics of face-to-face communication
</li>
<li fr-original-style="" style="box-sizing: border-box;">Start off right when meeting people in person
</li>
<li fr-original-style="" style="box-sizing: border-box;">Set your own rules for success - and stick to them

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">


<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn the Core Skills That Will Supercharge Your Communication</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Questioning, Listening and Face-to-Face Communication course has been developed for anyone who wants to improve their core communication skills. And the skills we cover here are probably the most important you&#39;ll ever need.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will enable you to communicate clearly, confidently and effectively.</p>


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
Anyone who wants to improve the core communication skills of questioning, listening and face to face communication, whether for themselves or for their staff, and for situations that cover work, home and friends.
</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pre-Course Requirements</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to improve the communication skills that everyone needs!
</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Path:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Just think:</strong> how will you benefit when you know how to ask questions effectively, employ active listening and communicate effectively face-to-face?</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to get so much more from your communications when you employ the skills and knowledge we present in this course.</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline:</strong></p>

</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Introduction &amp; Workbook Download
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Verbal Skills and Asking Questions
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Open and Closed Questions
</li>
<li fr-original-style="" style="box-sizing: border-box;"> The Five Levels of Listening
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Active Listening
</li>
<li fr-original-style="" style="box-sizing: border-box;"> About Face-to-Face Communication
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Starting Off Right
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Rules for Success
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Key Takeaways
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Test
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Wrap Up
</li>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">[NOTE: An interactive workbook is provided to support your learning]</p>

ZandaX

Active Listening

Learn the vital core skills of questioning and listening skills, and face-to-face communication.
Includes Verbal Skills & Asking Questions, Open & Closed Questions, The Funnel, Active Listening, Face‐to‐Face Communication, Rules for Success

Questioning, Listening & Face-to Face Communication

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Mental Health Awareness

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><span>Register on the Communication: The Ultimate Guide to Questioning &amp; Listening today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</span></p><p><span>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.</span></p><p><span>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion.</span></p><p><span>The Communication: The Ultimate Guide to Questioning &amp; Listening course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.</span></p><p><span>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</span></p><h5><b>What You Get With The Communication: The Ultimate Guide to Questioning &amp; Listening course</b></h5><ul><li><span>Receive a e-certificate upon successful completion of the course</span></li><li><span>Get taught by experienced, professional instructors</span></li><li><span>Study at a time and pace that suits your learning style</span></li><li><span>Get instant feedback on assessments </span></li><li><span>24/7 help and advice via email or live chat</span></li><li><span>Get full tutor support on weekdays (Monday to Friday)</span></li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					<div>
							
					<div></div>
											<div></div>
														
							
					<div></div>
											<div></div>
														
							
					<div></div>
											<div></div>
														
							
					<div></div>
											<div></div>
														
					</div>
			</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Course Design</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<div id="course-home"><div><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li></ul></div></div>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Certification</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.</span></p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Who Is This Course For:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Requirements:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The online training is open to all students and has no formal entry requirements. To study the Communication: The Ultimate Guide to Questioning &amp; Listening course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Introduction to The Ultimate Guide to Questioning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Introduction</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The Fundamentals - What &amp; Why</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is questioning?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What can questions do?</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why do we ask questions?</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Active listening</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Are you listening?</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Active Listening Exercise</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Body language</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Body language</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The 12 Different Types of Questions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to the 12 question types</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Closed questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Tag or tail questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Open questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Imagine questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Funnel questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Probing questions</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recall &amp; process questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Socratic questions - 6 types</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leading Questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Loaded questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Rhetorical questions</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Empathetic questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">How can people respond to questions?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>8 possible question responses</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Summary</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Summary of Ultimate Guide To Questioning</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Online Course Creation

Trainers Course

Teaching Online

Communication: The Ultimate Guide to Questioning & Listening

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<p><span>Listening is a conscious activity which requires attention. Rather than waiting to speak, you need to listen attentively to fully understand the other person. Remember, there is no point in asking a question if you do not intend to listen carefully to the answer!</span></p>
<p><span>The Communication: The Ultimate Guide to Questioning &amp; Listening is designed to help you think about how you communicate verbally. The course includes information on the processes involved and the steps you can take to help ensure that verbal or spoken messages are received as intended. Through this course you will learn, examine and be able to apply; what questions are, what they can do and why we ask them. As well as examining and practicing active listening and common body language cues. In additional you will be able to recognize and respond to both positive and negative question responses.</span></p>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<h3><strong>What you'll learn</strong></h3>
<ul>
<li><span>Answer - 'what is questioning?'</span></li>
<li>Understands and can apply what questions can do</li>
<li>Unpick why we ask questions</li>
<li><span>Examine what active listening is</span></li>
<li><span>Undertake an active listening exercise</span></li>
<li><span>Appreciate the role of body language</span></li>
<li><span>Recognize the main body language cues and signs as they relate to questions &amp; answers</span></li>
<li><span>Use, understand and appreciate 12 question types</span></li>
<li><span>recognize, appreciate and use 12 different types of questions - including; the pros and cons, examples and interpersonal implications</span></li>
<li><span>Appreciate and respond appropriately to possible question responses</span></li>
<li><span>Appreciate the role of emotional intelligence</span></li>
<li><span>Download a series of 'Top Ten Questions'</span></li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<h3><strong>Requirements</strong></h3>
</div>
<div>
<div>
<div>
<div>
<div>
<ul>
<li>Some method of jotting down thoughts, notes and quiz answers</li>
<li>The 8th question type video (Socratic) has a supporting document</li>
</ul>
</div>
</div>
</div>
</div>
</div><table>				<tbody><tr>
					<td colspan="4">Introduction to The Ultimate Guide to Questioning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Introduction</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The Fundamentals - What &amp; Why</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is questioning?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What can questions do?</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why do we ask questions?</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Active listening</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Are you listening?</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Active Listening Exercise</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Body language</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Body language</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The 12 Different Types of Questions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to the 12 question types</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Closed questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Tag or tail questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Open questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Imagine questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Funnel questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Probing questions</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recall &amp; process questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Socratic questions - 6 types</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leading Questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Loaded questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Rhetorical questions</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Empathetic questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">How can people respond to questions?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>8 possible question responses</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Summary</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Summary of Ultimate Guide To Questioning</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Course Certification</td>
				</tr>
				</tbody></table>

iStudy UK

Study Skills

<p>Understand the pull and push energy that are two forms of interpersonal power. Questions gain their power from pull energy, directing others to move with you. Understand when and how to use open-ended and close-ended questions. We will show you how to help buyers make decisions by taking a storyline approach using STeR questions.</p><h3>Learning Objectives</h3><p>Explain the persuasive power of questions, Implement two essential questioning techniques, Describe the benefits of STÄR questions that steer conversations to win-win outcomes</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

70 Courses in Cardiff

Sales Management

By Mpi Learning - Professional Learning And Development Provider

Professional Sales Programme

By Mpi Learning - Professional Learning And Development Provider

Level 2 NVQ Diploma in Drilling Operations - Directional Drilling- Locator Operator

By Dynamic Training and Assessments Ltd

Facilitation Skills Training Course (£1450 total for this 2-day course for a group of 4-10 participants)

By Buon Consultancy

Increasing sales results (In-House)

By The In House Training Company

Business Networking

By Inovra Group

Coaching at Work

By Inovra Group

The Art of Selling

By Sterling Training

Coaching Skills for Line Managers: In-House

By Maximum Performance

Professional Discussions for Assessment

By Panda Education and Training Ltd

Search By Location