Name: Enhancing Performance with Productive Conflict: In-House Training
Price: 495 GBP
Availability: InStock

<h4>Overview</h4>
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							</p><p>This course is a rare opportunity to acquire important leadership skills and use those newfound skills to gain the respect of co-workers and those you supervise. It's filled with insights into the special and often-overlooked talents women leaders can bring to the table and cutting-edge tactics successful women leaders are using right now to make things happen in their organizations.</p>
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GBA Corporate

Management Skills

LEADERSHIP AND MANAGEMENT SKILLS IN WOMEN

Online

Solution Selling Skills

Harpenden

<p>How to protect your cash flow</p><p>In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses.</p><p>This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible.</p>The course will help you:<ul><li>Understand your debtors and communicate with them accordingly</li><li>Develop a strategy for more effective debt collection</li><li>Make every call count</li><li>Handle difficult calls</li><li>Reduce the amount of time you need to spend on chasing payment</li><li>Increase your collection rates</li></ul><section>
                    <h3>1 The debt collection process</h3><ul><li>Understanding the reasons behind payment default</li><li>Looking at the debt situation from the customer's point of view</li><li>Developing a strategy for effective debt collection</li></ul> <h3>2 Advanced telephone communication skills</h3><ul><li>Techniques for speaking to the person responsible for paying the debt</li><li>How to gain the customer's trust when discussing debt</li><li>Telephone collection skills best practice</li><li>Key phrases that keep the conversation positive and open</li></ul> <h3>3 Questioning and listening skills for gathering information</h3><ul><li>Different types of question</li><li>Using high-gain questions to uncover key information</li><li>Active listening that will help you understand what customers are really saying</li><li>Leading with examples and high-impact questions</li><li>Summarising and restating</li></ul> <h3>4 Overcoming objections and excuses</h3><ul><li>Identifying objections</li><li>Preparing suitable responses</li><li>Probing objections and ways to overcome them</li></ul> <h3>5 Gaining commitment and ending the call</h3><ul><li>Learn how to negotiate an agreement to suit both parties</li><li>Summarising actions for you and the customer</li><li>Ending the call professionally</li></ul> <h3>6 Dealing with difficult and challenging situations</h3><ul><li>Understand different personality types</li><li>The correct way to respond to an upset customer</li><li>Ways to calm angry customers (and handle verbal attacks)</li></ul> <h3>7 Action plans</h3><ul><li>Course summary and presentation of action plans</li></ul> 


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The In House Training Company

Credit Control

Counselling Skills

Business Communication Skills

Debt Management

Dealing With Difficult Customers

Credit Controller

Getting paid - telephone tactics for debt collection (In-House)

London

<h2>Project Leadership Skills: In-House Training</h2>
<p>To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict.</p>
<p>This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges.</p>
<p>Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable.</p>
<p>Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives.</p><h3>What You Will Learn</h3>
<p>At the end of this course, you will be able to:</p>
<ul>
<li>Explain the importance of vision in driving motivation and engagement</li>
<li>Apply science-based research to better motivate those around you</li>
<li>Strategically leverage both personal and positional power to achieve positive project results</li>
<li>Determine influencing and networking strategies needed for personal growth</li>
<li>Identify ways to problem solve communication challenges when others have different personality styles</li>
<li>Connect stakeholder expectations to project success criteria</li>
<li>Assess key stakeholders across various dimensions of complexity</li>
<li>Apply the four rules of principled negotiation to a real-life conflict situation</li>
<li>Recognize key aspects of a physiological response to conflict</li>
<li>Utilize selected tools and techniques to 'defuse' an emotional situation</li>
<li>Leverage various strategies and tactics to successfully deal with ambiguity at work</li>
</ul><section>
                    <h3>Getting Started / Foundation Concepts</h3><ul><li>Introductions</li><li>Course structure, goals, and objectives</li><li>Beginning a personal action plan</li></ul><h3>Managing Vision and Purpose / Motivating Others</h3><ul><li>Communicating and aligning around vision</li><li>Tying the present to the future</li><li>The importance of purpose</li><li>The art and science of motivation</li></ul><h3>Networking and Influencing</h3><ul><li>Positive politics and project success</li><li>Types of power within organizations</li><li>Power and influence</li><li>Networking best practices</li></ul><h3>Communication</h3><ul><li>The medium and the message</li><li>Personality and communication styles</li><li>Communication challenges</li></ul><h3>Stakeholder Management and Negotiation</h3><ul><li>Identifying stakeholders</li><li>Analyzing stakeholders</li><li>Negotiation basics</li><li>Principled negotiation</li></ul><h3>Conflict Management</h3><ul><li>Dynamics of conflict</li><li>The anatomy of conflict</li><li>Conflict management approaches and tools</li><li>Dealing with ambiguity</li></ul><h3>Summary and Next Steps</h3><ul><li>Key concepts review</li><li>Creating your personal action plan</li></ul>


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IIL Europe Ltd

Project Leadership Skills: In-House Training

General Admission

Bristol

<p data-key="1"><span data-key="2"><strong data-slate-leaf="true">Course Description:</strong></span></p>
<p>Communication Skills are the most highly valued skills in today&rsquo;s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.</p>
<p>Communication Skills intensive is a cutting edge training program designed to help today&rsquo;s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.</p>
<p>You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It&rsquo;s never too late to work on your communication skills and by doing so improve your quality of life.</p>
<p><strong>Target Audience:</strong></p>
<p>There is no Eligibility Criteria for this training, anyone can attend this training</p>
<p><strong>Learning Objectives:</strong></p>
<ul>
<li>Script yourself with clear, compelling and well-developed messages that reflect your thinking .</li>
<li>Speak with vision and a logical structure that drives home your points.</li>
<li>Answer questions confidently.</li>
<li>Develop professional relationships and networks.</li>
<li>Communicate with empathy and compassion .</li>
<li>Inspire people by appealing to their emotions.</li>
<li>Move from an informational to an inspirational and action oriented style when creating and delivering presentations.</li>
<li>Integrate effective slides into your presentations.</li>
<li>Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.</li>
</ul>
<p><strong>Prerequisites:</strong></p>
<p>There are no prerequisites for this course.</p>
<p><strong>Course Materials:</strong></p>
<p>Students will receive a course manual with presentation slides and reference materials.</p>
<p><strong>Examination:</strong></p>
<p>There is no exam.</p>
<p><strong>Technical Requirements:</strong></p>
<p>For eBooks:</p>
<p>Internet for downloading the eBook</p>
<p>Laptop, tablet, Smartphone, eReader (No Kindle)</p>
<p>Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)</p>
<p>eBook download and activation instructions</p>
<p><strong>Agenda:</strong></p>
<ul>
<li>The Science of Effective Human Communication</li>
<li>Frames of Business and Communication</li>
<li>Principles and Strategies for Effective Business Conversations</li>
<li>Art of Giving and Receiving Feedback</li>
<li>How to Listen Effectively and Accurately</li>
<li>Science of Body Language</li>
<li>How to look confident and charismatic</li>
<li>Business Presentation Skills and Strategies</li>
<li>Powerpoint Best Practices</li>
<li>Principles and Techniques for Effective Written Communication</li>
<li>How to write clear, concise and fast at the same time</li>
</ul>

Mangates

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.

For more queries, reach out to us: info@mangates.com

Communication Skills 1 Day Training in Bristol

Standard Fee

Early Bird Fee

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<h2><strong>About this Virtual Instructor Led Training (VILT)</strong><em> </em></h2>
<p>Conducted in an interactive manner, Exploration Project Management will include presentations by the course leader, syndicate and plenary exercises, and (optional) assessment of selected participants' projects. Industry case studies will be integrated into all the presentations.</p>
<p>The course material will include a course manual (handout) and a course workbook (for exercises). Participants are requested to bring a mini-poster (two PowerPoint slides) as background material for discussion during the course.</p>
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Training Objectives 

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<p>By the end of this Virtual Instructor Led Training (VILT), participants will be able to:</p>
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<li>Improve the evaluation, execution and delivery of exploration projects, measured in terms of successful bids for new acreage, increased success rate and volume delivery from exploration drilling, and more rapid progress in appraisal of discoveries.</li>
<li>Describe concepts, simple processes, workflows and analysis tools for project execution. Tools include the expert course leader's proprietary project management framework, including project framing and after-action review methodologies, templates for strategy development, decision trees, decision quality frameworks. They also include customised Excel spreadsheets for portfolio modelling, project risk assessment (in new ventures and prospect maturation) and business planning.</li>
<li>Understand their role in (a) delivering the company's strategy, (b) contributing data and assessments to key exploration decision makers, and (c) communicating project progress and results to senior management.</li>
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Target Audience 

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<p>The Virtual Instructor Led Training (VILT) is aimed at exploration professionals with more than 5 to 10 years of experience in the business, who would like to develop their skills for managing exploration projects and presenting the goals and results of their project work to senior management.</p>
<ul>
<li>Exploration and engineering professionals who work in exploration project teams, across the spectrum from new ventures (exploration business development), prospect identification and maturation, and appraisal of discoveries</li>
<li>Exploration project leaders</li>
<li>Exploration managers</li>
</ul>
<p>The VILT will also benefit professionals from well engineering, petroleum engineering, finance and planning who support exploration activities.</p>
<p>Participants are requested to bring a mini-poster (two PowerPoint slides, each printed on A3 paper) as background material for discussion during the course.</p>
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Course Level 

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Trainer

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<p>Your expert course leader draws on more than 35 years of experience managing, reviewing and directing projects in all aspects of the exploration business: from exploration business development (new ventures), through prospect maturation and drilling, to the appraisal of discoveries. He has more than 30 years' experience with Shell International, followed by 10 years consulting to NOCs in Asia Pacific, Africa and South America and independent oil companies in the United Kingdom, continental Europe and North America.</p>
<p>Other than delivering industry training, he has worked on projects for oil &amp; gas companies of all sizes, including independents, national oil companies and (super)-majors, private equity firms, hedge funds and investment banks, and leading management consulting  firms.</p>
<p>He is an alumnus of Cambridge University. He has M.A and Ph.D. degrees in geology and is a Fellow of the Geological Society of London as well as a respected speaker on management panels at international conferences.</p>
<p>Professional Experience</p>
<ul>
<li>Management consultancy &amp; executive education: Advice to investment banks, businesses and major consulting firms. Specialist expertise in upstream oil &amp; gas, with in depth experience in exploration strategy, portfolio valuation and risk assessment.</li>
<li>Leadership: Managed and led teams and departments ranging from 3 - 60 in size. Provided technical leadership to a cadre of 800 explorationists in Shell worldwide. Member of the 12-person VP team leading global exploration in Shell, a $3 bln p.a. business and recognised as the most effective and successful among its industry peers.</li>
<li>Accountability &amp; decision-making: Accountable for bottom-line results: in a range of successful exploration ventures with budgets ranging from $10's million to $100's million. Made, or contributed to, complex business decisions / investments, taking into account strategic, technical, commercial, organisational and political considerations.</li>
<li>Corporate governance: Served as non-executive director on the Boards of the South Rub al Khali Company (oversight of gas exploration studies and drilling in Saudi Arabia) and SEAPOS B.V. (exploration deep-water drilling and facilities management).</li>
<li>Technical &amp; operations: Skilled in exploration opportunity evaluation, the technical de risking of prospects, portfolio analysis and managing the interface between exploration and well engineering activities. Unparalleled knowledge of the oil and gas basins of the world, and of different operating regimes and contractual structures, ranging from Alaska, Gulf of Mexico and Brazil, through to the Middle East, former Soviet Union, Far East and Australia.</li>
<li>Safety: Following an unsatisfactory audit, became accountable for safety performance in Shell's exploration new ventures. Through personal advocacy and leadership of a small team, delivered pragmatic and effective HSE systems, tools and staff training / engagement and a dramatically improved safety record.</li>
<li>R&amp;D: Experience in the 3 key roles in R&amp;D: scientific researcher, research manager, and 'customer' for R&amp;D products. After re-defining Shell's exploration R&amp;D strategy, led the re-structuring of the R&amp;D organization, its interface with 'the business' and approaches to deployment and commercialization.</li>
<li>Strategy: Accomplished at formulating competitive strategies in business, R&amp;D and technology deployment, translating them into actionable tactics and results. Defined the exploration strategy of PDO (a Shell subsidiary in Oman) and latterly of Shell's global exploration programme.</li>
<li>Professional education, behavioural/motivational coaching: Experienced in organisational re-design, change management, leadership education and talent development.</li>
<li>Commercial skills: Personally negotiated drilling compensation claims, educational contracts and E&amp;P contracts, with values of $5 million to $100+ million.</li>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information about post training coaching support and fees applicable for this.</p>
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Accreditions And Affliations

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EnergyEdge - Training for a Sustainable Energy Future

Renewable Energy

Oil & Gas

Exploration Project Management

Team of 10, pp

Normal Fee, pp

Loughborough

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			<p>This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.</p>
			<div><i></i> 2 x 4 Hour Sessions</div>
			<div><i></i>  £534.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><p>The program covers the key skills for effective negotiation:</p>
<ul>
<li>Thorough preparation</li>
<li>Setting limits and goals</li>
<li>Identifying your unique negotiation proposition</li>
<li>Negotiating strategy and tactics</li>
<li>Keeping emotional distance</li>
<li>Dealing with deadlocks</li>
<li>Good listening skills</li>
<li>Clarity of communication</li>
<li>Understanding and dealing with different personality and negotiating styles</li>
<li>Men and women in negotiation</li>
<li>Knowing how to close a contract or agreement</li>
<li>Negotiating in teams</li>
<li>Achieving win-win outcomes</li>
</ul>
<p>The workshop is interactive and interspersed with practical exercises and role-play scenarios.  There is a particularly useful team negotiating exercise which is both fun and challenging.  At the end of the course you should be fully prepared to tackle your next negotiation!</p>
<p>Participants should come to the workshop prepared to discuss past or forthcoming negotiations and these may be used in class exercises.  Confidentiality will be honoured in all cases.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745  Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Session 1</h3>
<ul>
<li>The ten best personality traits for effective negotiation and the ten most common negotiating errors</li>
<li><span>Negotiating Styles - What sort of negotiator are you?</span></li>
<li><span>How to become a master negotiator:  The key stages of negotiation from </span>preparation to close</li>
<li><span>The key stages/cont.</span></li>
<li>Negotiating by phone and email</li>
<li>Negotiating in teams</li>
</ul>
<h3>Session 2</h3>
<ul>
<li>Your unique negotiating proposition</li>
<li>Different communication and behavior styles and how to influence them</li>
<li><span>Negotiation and Emotional Intelligence</span></li>
<li><span>Negotiating role play scenarios</span></li>
<li><span>Feedback and course review</span></li>
<li><span>Action Planning</span></li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.

Negotiation Skills

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Support</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The analysation of options to a resolution</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding of families perspective</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Mediation methods</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emotional intelligence</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Compromise methods</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">6 sessions 1 hour each</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Implementation of diplomacy tactics</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conclusion and 1 session with family member that issue is stemming from</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1 free follow up call of 30 mins after package is completed</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/m-d-d-my-family-hates-my-partner-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/m-d-d-my-family-hates-my-partner-package/</a></p>

Miss Date Doctor Dating Coach London, Couples Therapy

M.D.D MY FAMILY HATES MY PARTNER PACKAGE (FAMILY RELATIONSHIP ISSUES)

General admission

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<h2><strong>About this Virtual Instructor Led Training (VILT)</strong></h2>
<p>This <strong>4 half-day Virtual Instructor Led Training (VILT) course</strong> presents the principles and best practices of portfolio management in the upstream (E&amp;P) oil and gas industry. The VILT course is equally valuable for small independents, large integrated international companies and national oil companies.</p>
<p>The VILT course consists of presentations, case studies, illustrative practical exercises and syndicate discussions. Particular emphasis is given to pragmatic portfolio management approaches and solutions which can be implemented swiftly without recourse to major investments in planning and portfolio management software. The VILT course will draw on examples from your expert course leader's 35+ years' experience in the oil and gas industry as an explorationist, upstream vice-president and management consultant. The VILT course handout will comprise softcopy slides used in the presentation and a softcopy workbook for the exercises.</p>
<p>Participants will <strong>gain proficiency in portfolio management techniques, understand how and why to undertake this activity and be able to apply key concepts directly</strong> in the business of their teams / divisions.</p>
<p>The VILT course will be presented over 4 half-days, using Microsoft Teams or Zoom and a proprietary set of VILT tools. Participants will be asked to complete a pre course questionnaire (PCQ) addressing their objectives and experience, and attend a session to familiarise themselves with VILT tools before course commencement.</p>
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Training Objectives 

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<p><strong>To present the tools, concepts and principles of portfolio management</strong></p>
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<li>To define the quantitative metrics which are used to describe projects in a portfolio</li>
<li>To understand the benefits of portfolio management at different stages of the upstream business: in strategy development, opportunity screening, business development, drilling prospects, conducting appraisal of discoveries and developing fields</li>
<li>To put portfolio management in the organisational context by describing the role of the portfolio management team and examining how value assurance (quality control) is best conducted on portfolio data for projects and assets</li>
<li>To demonstrate how portfolio management contributes to improved business performance</li>
</ul>
<p><strong>By the end of the VILT course, participants will understand:</strong></p>
<ul>
<li>Key concepts and principles of portfolio management</li>
<li>How to design a simple portfolio database and describe complex projects in a small number of objective metrics</li>
<li>How to segment the portfolio into meaningful units</li>
<li>How to use portfolio data in making business choices and decisions at the strategic and tactical levels</li>
<li>The extent to which it is meaningful and reasonable to make comparisons across different portfolio segments</li>
<li>How the portfolio management team can support the wider business in decision-making</li>
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Target Audience 

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<p>This VILT course is specially designed for <strong>exploration and development geoscientists, E&amp;P economists and finance staff, and E&amp;P managers</strong>. Both technical and non-technical staff will benefit from the concepts presented.</p>
<p>Companies are encouraged to send participants from different functions and seniority levels to gain great benefits especially those which would like to implement the concepts presented in this VILT course.</p>
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Course Level 

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Training Methods 

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<p>The VILT course will be delivered online in <strong>4 half-day sessions comprising</strong> <strong>4 hours per day,</strong> with 2 breaks of 10 minutes per day. The VILT course will be presented in an interactive workshop format that allows for discussion.</p>
<p>Course Duration: 4 half-day sessions, 4 hours per session (16 hours in total).</p>
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Trainer

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<p>Your expert course leader draws on more than 35 years of experience managing, reviewing and directing projects in all aspects of the exploration business: from exploration business development (new ventures), through prospect maturation and drilling, to the appraisal of discoveries. He has more than 30 years' experience with Shell International, followed by 10 years consulting to NOCs in Asia Pacific, Africa and South America and independent oil companies in the United Kingdom, continental Europe and North America.</p>
<p>Other than delivering industry training, he has worked on projects for oil &amp; gas companies of all sizes, including independents, national oil companies and (super)-majors, private equity firms, hedge funds and investment banks, and leading management consulting  firms.</p>
<p>He is an alumnus of Cambridge University. He has M.A and Ph.D. degrees in geology and is a Fellow of the Geological Society of London as well as a respected speaker on management panels at international conferences.</p>
<p><strong>Professional Experience</strong></p>
<ul>
<li>Management consultancy &amp; executive education: Advice to investment banks, businesses and major consulting firms. Specialist expertise in upstream oil &amp; gas, with in depth experience in exploration strategy, portfolio valuation and risk assessment.</li>
<li>Leadership: Managed and led teams and departments ranging from 3 - 60 in size. Provided technical leadership to a cadre of 800 explorationists in Shell worldwide. Member of the 12-person VP team leading global exploration in Shell, a $3 bln p.a. business and recognised as the most effective and successful among its industry peers.</li>
<li>Accountability &amp; decision-making: Accountable for bottom-line results: in a range of successful exploration ventures with budgets ranging from $10's million to $100's million. Made, or contributed to, complex business decisions / investments, taking into account strategic, technical, commercial, organisational and political considerations.</li>
<li>Corporate governance: Served as non-executive director on the Boards of the South Rub al Khali Company (oversight of gas exploration studies and drilling in Saudi Arabia) and SEAPOS B.V. (exploration deep-water drilling and facilities management).</li>
<li>Technical &amp; operations: Skilled in exploration opportunity evaluation, the technical de risking of prospects, portfolio analysis and managing the interface between exploration and well engineering activities. Unparalleled knowledge of the oil and gas basins of the world, and of different operating regimes and contractual structures, ranging from Alaska, Gulf of Mexico and Brazil, through to the Middle East, former Soviet Union, Far East and Australia.</li>
<li>Safety: Following an unsatisfactory audit, became accountable for safety performance in Shell's exploration new ventures. Through personal advocacy and leadership of a small team, delivered pragmatic and effective HSE systems, tools and staff training / engagement and a dramatically improved safety record.</li>
<li>R&amp;D: Experience in the 3 key roles in R&amp;D: scientific researcher, research manager, and 'customer' for R&amp;D products. After re-defining Shell's exploration R&amp;D strategy, led the re-structuring of the R&amp;D organization, its interface with 'the business' and approaches to deployment and commercialization.</li>
<li>Strategy: Accomplished at formulating competitive strategies in business, R&amp;D and technology deployment, translating them into actionable tactics and results. Defined the exploration strategy of PDO (a Shell subsidiary in Oman) and latterly of Shell's global exploration programme.</li>
<li>Professional education, behavioural/motivational coaching: Experienced in organisational re-design, change management, leadership education and talent development.</li>
<li>Commercial skills: Personally negotiated drilling compensation claims, educational contracts and E&amp;P contracts, with values of $5 million to $100+ million.</li>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information about post training coaching support and fees applicable for this.</p>
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Accreditions And Affliations

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Best Practice in Portfolio Management in Upstream Oil and Gas

<h2>Enhancing Performance with Productive Conflict: In-House Training</h2>
 <p>Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better!</p>
 <p>Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Apply different models for understanding the lifecycle and dynamics of conflict</li>
 <li>Describe a physiological response to conflict and its impact on communication</li>
 <li>Recognize the correlation between a person's conflict style and how they respond to conflict</li>
 <li>Identify your own default responses to conflict and catch them in action</li>
 <li>Reframe automatic negative thoughts to create more positive interpersonal outcomes</li>
 <li>Utilize various tactics and strategies to transform destructive conflict responses into productive ones</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions and social agreements</li> <li>Course goal and objectives</li> <li>Opening activities</li> </ul> <h3>Module 1: The Dynamics and Anatomy of Conflict</h3> <ul> <li>Conflict basics</li> <li>Dynamics of conflict</li> <li>The anatomy of conflict</li> </ul> <h3>Module 2: Conflict Styles and Conflict</h3> <ul> <li>Conflict through the conflict style lens</li> <li>Exploring your style in conflict</li> <li>Destructive responses to conflict</li> </ul> <h3>Module 3: Changing Your Response to Conflict</h3> <ul> <li>Changing your conflict response</li> <li>Three steps to productive conflict</li> <li>Choosing a productive conflict response</li> </ul>


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