Edinburgh

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This two-day course will help you develop and enhance your EI and communication competencies. It will focus on practical skills development that will greatly benefit you individually and in your home and work life</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An exciting and practical 2-day training course from one of the UK&rsquo;s leading providers of communication, leadership and management training. Designed for people wishing to develop and enhance their skills in communication and Emotional Intelligence (EI)</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In his popular book Emotional Intelligence: Why It Can Matter More Than IQ, Psychologist Daniel Goleman brought the idea of EI to the masses. Goleman based his ideas on emerging work in neuroscience that shows that the emotional centres of the brain are involved in everything we think and do and are enormously important in our daily life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence (EI) is the ability to observe, distinguish, control and appraise our emotions. The aim is to use our awareness of EI to manage our behaviour and relationships. This two‐day course will help you develop and enhance your EI and communication skills. It will focus on practical skills development that will greatly benefit all who atiend.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Trainer</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony Buon is a psychologist, educator and author. Tony holds graduate and postgraduate degrees in psychology, behavioural sciences and workplace education. He is also an accredited mediator.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">He specializes in workplace psychology, leadership and communication. Tony has lectured at leading universities in the UK and Australia. Among the subjects he has taught are psychology, leadership, HRM, education and criminology. He also taught on an accredited MBA programme for Robert Gordon University..</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony was born in Scotland and spent many years living in Australia. Today he lives in London, England. He has worked in more than 35 countries and with many of the world&rsquo;s leading organizations. His work has been featured in publications as diverse as Rolling Stone and the Reader&rsquo;s Digest. He has appeared on CNN, the BBC, Trans‐World Sport and many international television and radio stations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course &amp; EI</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence (EI) has been widely promoted in the press, trade journals and scientific literature. Most people have heard the claims by writers such as Daniel Goleman, who stated &lsquo;it matters twice as much as IQ&rsquo; (Goleman, 1998) or that EI and good communication skills are &lsquo;positively related&rsquo; (Erig&uuml;&ccedil; &amp; K&ouml;se, 2013). A meta‐analysis, also published in 2010, found a positive and significant correlation with job performance (O&rsquo;Boyle et al, 2010).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It has also been strongly argued that EI can improve sales, communication and improve leadership and work‐performance (Pratt et al, 2003).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">EI is about being aware of emotions in yourself and others, and being able to manage those emotions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will cover topics such as; Understanding your personality style, giving feedback to others, dealng with &lsquo;difficult&rsquo; people, removing the barriers to communication, cross‐cultural communication and the science of body‐language.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Comments from previous participants:</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo; ...one of the best courses I have ever attended!&rdquo;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;I can&rsquo;t believe how much I learnt. As an experienced manager, I thought I knew it all, this course truly expanded my people management skills&ldquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;...the trainer was excellent and the individual feedback and advice fantastic&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;This course will make me a better salesman, I have new skills I can use every day in dealing with all my customers&rdquo;</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Develop and identify EI competencies</li><li fr-original-style="" style="box-sizing: border-box;">List barriers to effective communication</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to motivate self and others</li><li fr-original-style="" style="box-sizing: border-box;">Improved competency in EI at multiple levels</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Benefits of attending the course</strong></p><ol fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Develop practical skills with application in your work and home life</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate the importance and meaning of Emotional Intelligence (EI)</li><li fr-original-style="" style="box-sizing: border-box;">Learn about human psychology</li><li fr-original-style="" style="box-sizing: border-box;">Improve your communication skills</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to give effective feedback to others</li><li fr-original-style="" style="box-sizing: border-box;">Motivate yourself and others in an ap‐ propriate way</li><li fr-original-style="" style="box-sizing: border-box;">Understand your own &lsquo;personality style&rsquo;</li><li fr-original-style="" style="box-sizing: border-box;">Develop your cross‐cultural communica‐ tion skills</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate current issues in managing others effectively</li><li fr-original-style="" style="box-sizing: border-box;">Learn what is true and false about &lsquo;body language&rsquo;</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 1: Understanding EI and Communication</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An EI Framework</li><li fr-original-style="" style="box-sizing: border-box;">EI Competencies</li><li fr-original-style="" style="box-sizing: border-box;">Understanding your personality</li><li fr-original-style="" style="box-sizing: border-box;">Understanding your Emotions</li><li fr-original-style="" style="box-sizing: border-box;">Improving your EI Competency</li><li fr-original-style="" style="box-sizing: border-box;">Giving feedback the EI way</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with &lsquo;difficult&rsquo; people</li><li fr-original-style="" style="box-sizing: border-box;">Education &amp; Credentials &mdash; do they matter?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 2: Applying and Developing your EI</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Barriers to communication</li><li fr-original-style="" style="box-sizing: border-box;">Improving your communication skills</li><li fr-original-style="" style="box-sizing: border-box;">Cross‐cultural communication</li><li fr-original-style="" style="box-sizing: border-box;">The science of Body‐Language</li><li fr-original-style="" style="box-sizing: border-box;">Motivating yourself and others</li><li fr-original-style="" style="box-sizing: border-box;">Being EI on‐line (email/social media use)</li><li fr-original-style="" style="box-sizing: border-box;">Ways to improve your EI</li><li fr-original-style="" style="box-sizing: border-box;">Working on Your EI</li></ul>

Buon Consultancy

Business Communication Skills

Business Communication

Developing Your Emotional Intelligence (EI) (£1450 total for the 2-day course for up to 15 participants)

General admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Effective cross-cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An intensive 3-day training course from one of the leading providers of cross- cultural leadership and management training. Designed for individuals wishing to develop and their skills in managing and leading in a cross-cultural environment.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Created specifically for the cross‐cultural workplace setting and utilising a blend of interactive role play, DVD presentations and case‐study based discussion, the course provides comprehensive skills training for anyone who must manage or lead a cross‐cultural team or employees.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Trainer</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a qualified workplace psychologist with over 30 years experience . Tony has worked in over 40 countries. He is a Certified Employee Assistance Professional (CEAP) and Associate Lecturer at the Aberdeen Business School. He holds degrees in Psychology, Behavioural Sciences and Work‐ place Education and trains throughout the UK, Europe, The Middle East &amp; Asia. Tony has worked with some of the world&rsquo;s leading companies over the past 30 years including; Diageo, Dolphin Energy, DuPont, Gulf Offshore, Halliburton, Hewlett‐Packard, ICI, ING Group, Kuwait Petroleum, Lend Lease, McDonalds, National Australia Bank, PetroChina, Pfizer, Qatar Petroleum, Royal Bank of Scotland, Shell, 3M, Coca Cola and Microsoft. He was also the senior consultant to the Sydney 2000 Olympic Games.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony has also been interviewed in publications as diverse as Rolling Stone and the Reader&rsquo;s Digest. He has appeared on CNN, BBC, Trans‐World Sport and many international television and radio stations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The world of business has no borders. Nationalisation, globalisation and the growth of multi‐national corporations introduces challenges which managers and leaders must address. Effective cross‐cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The aims of the course are to explore the meaning and psychology of culture; to understand the impact of culture on management and leadership; to identify the areas in which cultural differences present a challenge in managing and leading employees in a multicultural environment; and finally to become more self ‐aware in cultural understanding, individual biases and assumptions and to understand the implications these have on our work.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A vital course for any manager or leader work‐ ing in a multi‐cultural environment</li><li fr-original-style="" style="box-sizing: border-box;">Covers the managerial, social and psychological aspects of culture</li><li fr-original-style="" style="box-sizing: border-box;">Develop your cross‐cultural leadership &amp; management skills in a fun and informative environment</li><li fr-original-style="" style="box-sizing: border-box;">Discover best‐practice in diversity management and cross‐cultural communication</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate current business issues related to managing and leading in a cross‐cultural environment</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Comments from previous participants:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo; ...one of the best courses I have ever attended!&rdquo;&ldquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I can&rsquo;t believe how much I learnt. As an experienced expat, I thought I knew it all, this course truly expanded my people management skills&rdquo;&ldquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;...the trainer was excellent and the individual feedback and advice fantastic&rdquo;&ldquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will make me a better HR Manager, I have new skills I can use every day in dealing with all staff globally&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course can be conducted on-site at your location for groups of up to 15 participants</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Objectives</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">By the end of the course, the delegates will be able to:</li><li fr-original-style="" style="box-sizing: border-box;">Illustrate examples of stereotypes and stereotyping</li><li fr-original-style="" style="box-sizing: border-box;">Formulate a business case for cultural diversity in their workplace</li><li fr-original-style="" style="box-sizing: border-box;">List Hofstede&rsquo;s five value dimensions</li><li fr-original-style="" style="box-sizing: border-box;">Explain in his/her own words the meaning of each of the five value dimensions</li><li fr-original-style="" style="box-sizing: border-box;">Evaluate the risks involved in international assignments</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Delegates</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">All supervisors, middle managers , department heads and senior managers</li><li fr-original-style="" style="box-sizing: border-box;">Human resource personnel including HR Business Partners</li><li fr-original-style="" style="box-sizing: border-box;">All staff interested in developing cross‐cultural skills</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Benefits</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Appreciate the importance and meaning of culture</li><li fr-original-style="" style="box-sizing: border-box;">Learn about the psychology of culture</li><li fr-original-style="" style="box-sizing: border-box;">Develop your cross‐cultural leadership &amp; management skills</li><li fr-original-style="" style="box-sizing: border-box;">Discover how to manage and lead diverse employees in a multi‐cultural environment</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate current issues in international business related to managing people</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 1: The Meaning and Psychology of Culture</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Our world today ‐ the importance of demographics</li><li fr-original-style="" style="box-sizing: border-box;">Dimensions of culture</li><li fr-original-style="" style="box-sizing: border-box;">Hofstede&rsquo;s five value dimensions</li><li fr-original-style="" style="box-sizing: border-box;">Workplace and organisational culture</li><li fr-original-style="" style="box-sizing: border-box;">Stereotypes and stereotyping</li><li fr-original-style="" style="box-sizing: border-box;">Cross‐cultural communication</li><li fr-original-style="" style="box-sizing: border-box;">Body‐language and culture</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 2: Managing and Leading Diverse Employees</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Developing a global mindset</li><li fr-original-style="" style="box-sizing: border-box;">Culture and strategy</li><li fr-original-style="" style="box-sizing: border-box;">Managing in multi‐national companies</li><li fr-original-style="" style="box-sizing: border-box;">Multi‐cultural teams and teamwork</li><li fr-original-style="" style="box-sizing: border-box;"></li><li fr-original-style="" style="box-sizing: border-box;">International assignments and global career development</li><li fr-original-style="" style="box-sizing: border-box;">Culture shock and global working</li><li fr-original-style="" style="box-sizing: border-box;">Culture and decision‐making</li></ul>

Managing and Leading in a Cross-Cultural Environment (£1450 total for this 2-day course for a group of 5-15 Managers/Leaders)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A comprehensive, 1-day training workshop designed for anyone who wants to develop their knowledge and skills related to Employee Assistance Programmes</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Employee Assistance Programmes (EAPs) are a strategic and cost‐effective workplace programme that is designed to assist productivity and attendance issues within the workplace and support employees to identify and resolve personal concerns that may affect job performance. These issues might include health, marital, family, financial, alcohol, drug, legal, emotional, stress, or other personal issues.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This programme allows delegates to critically analyse their understanding of EAPs and learn about the &lsquo;core technology&rsquo; of these programmes. This workshop is suitable for anyone working with EAPs.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Trainer</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a well known EAP Professional with over 30 years experience in the field. Tony is also a qualified workplace psychologist, speaker, mediator and author. Tony is a Certified Employee Assistance Professional (CEAP).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony holds Diplomas in Mediation, Conflict Resolution, Counselling and Teaching. Degrees in Psychology and Behavioural Sciences and Post‐Graduate Qualifications in Education and Business Psychology. He is also an Accredited Mediator (MII).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony has previously owned and run one of the world&rsquo;s largest global EAP businesses and has consulted with EAP Providers and Buyers on a global basis since 1985.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this for?</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This workshop is suited for a wide range of people, but would most benefit:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1. Those new to the field who need a comprehensive overview of the area</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2. EAP Account Managers &amp; Senior Clinical Staff</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3. EAP Coordinators</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">4. Those EAP Professionals who need a refresher training on the &lsquo;core technology&rsquo; of EAPs</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will it be taught?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Participants to this seminar will receive a thorough training on EAPs with the trainer utilising a variety of proven adult learning teaching and facilitation techniques. Mini‐presentations, group work and exercises will be used to facilitate learning and provide a fun and energising learning environment.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why you should book?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">You will be taught by a world expert in EAPs and gain extensive knowledge of EAPs and how they can deliver real value to any workplace</li><li fr-original-style="" style="box-sizing: border-box;">Gain valuable insights that will inform and greatly improve your work in the EAP field</li><li fr-original-style="" style="box-sizing: border-box;">The workshop will give you valuable knowledge about the potential for EAPs by &lsquo;tapping into&rsquo; the global knowledge base of EAP intelligence</li><li fr-original-style="" style="box-sizing: border-box;">This programme allows you to critically analyse your understanding of EAPs and learn about the &lsquo;core technology&rsquo; of EAPs in a one‐day affordable training workshop</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Comments from previous participants:</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo; ...one of the best value courses I have ever attended!&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;I can&rsquo;t believe how much I learnt. This workshop truly expanded my thinking and knowledge about EAPs&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;...the trainer was excellent and the content was great&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;I loved that the course focused on the practical skills of EAPs and how they can deliver added value to people&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;every EAP professional, consultant and counsellor should be required to do this workshop&rdquo;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workshop Aim</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To provide participants with knowledge of employee assistance (EAP) theory, techniques and methods</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">At the completion of this workshop participants should be able to:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1. Appreciate the history and development of Employee Assistance Programmes (EAPs)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2. Understand EAP Manager and Supervisor Referral Methodology</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3. Explain the &lsquo;Core Technology&rsquo; of EAPs</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">4. Discuss the appropriate steps in implementing an EAP</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workshop Content</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">History of EAPs and why it matters now</li><li fr-original-style="" style="box-sizing: border-box;">The EAP &lsquo;Core Technology&rsquo;</li><li fr-original-style="" style="box-sizing: border-box;">EAP Models</li><li fr-original-style="" style="box-sizing: border-box;">The costing models for EAP assessment and referral models</li><li fr-original-style="" style="box-sizing: border-box;">The importance of Supervisor and Manager Referrals in EAPs</li><li fr-original-style="" style="box-sizing: border-box;">The difference between assessment in traditional counselling and EAPs</li><li fr-original-style="" style="box-sizing: border-box;">Substance Abuse and EAPs</li><li fr-original-style="" style="box-sizing: border-box;">Establishing an EAP</li><li fr-original-style="" style="box-sizing: border-box;">What customers want from an EAP</li><li fr-original-style="" style="box-sizing: border-box;">Promotion of EAPs</li><li fr-original-style="" style="box-sizing: border-box;">Global EAPs</li></ul>

The Essentials of EAP Training Workshop (£750 per course for up to 10 people)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whilst intuition and reasonableness are important aspects of responding to conflict it is not enough to rely on these things if we are going to be consistent and fair, prevent further harm being done and arrive at lasting solutions. People therefore need a framework within which they can discover what works well or them and how effective they can really be at resolving their own conflicts or intervening as a Manager. This course covers mediation and workplace conflict resolution skills suitable for people in all type of organisations.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">At the completion of this course participants should be able to:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1. Understand the positive and negative aspects of workplace conflict</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2. Apply effective communication strategies to resolve workplace conflict situations</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3. Understand the stages of workplace mediation</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">4. Use basic mediation skills to resolve conflict in the workplace</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Resources for responding to conflict</li><li fr-original-style="" style="box-sizing: border-box;">Analysing Your Conflict Handling Behaviour (styles)</li><li fr-original-style="" style="box-sizing: border-box;">Resolving and Managing Conflict</li><li fr-original-style="" style="box-sizing: border-box;">Workplace mediation stages and process</li><li fr-original-style="" style="box-sizing: border-box;">Use and limitation of workplace mediation</li></ul><div fr-original-style="" style="box-sizing: border-box;">Please Note: This course is not intended to equip or accredit participants to be &lsquo;mediators.&#39; Mediation training can require up to sixty hours of instruction. This course will cover introductory skills‐based training only.</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Instructor</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony Buon, Dip. Wel., B.A (Psych), M.A (Hons) M. Litt (eqiv) DipMed, GradEdu, CEAP, Cert. Med, MMII, RCMC</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony is a very experienced mediator, workplace psychologist, coach and author. He is a Certified Employee Assistance Professional (CEAP) and a Registered Civil and Workplace Mediator (CMC). Tony has over thirty years&rsquo; experience working with some of the world&rsquo;s leading organisations in over 30 countries.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony holds graduate and post‐graduate degrees in psychology, behavioural sciences, and workplace education. Tony has taught Leadership, Psychology, and Human Resources Management up to Master&rsquo;s Level in Universities and Colleges in Australia and the UK and has also taught on an accredited M.B.A. programme.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony has worked with a number of leading organisations including Aberdeenshire Council, Amnesty International, ADCO, AXA, BUPA, Coca‐Cola, CSR, Diageo, Dolphin Energy, Dublin Airport Authority, DuPont, DWP, IFNGO, International Olympic Committee, London Hospital, Midlothian Council, MOJ, NHS, Scottish Police College, Shell, Talisman, and University College London.</p>

Mediation

Workplace Mediation & Conflict Resolution (£695 total for this 1-day course for a group of up to 12 people)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This one-day course presents a comprehensive overview of the essential elements of effective technical report writing and will help delegates develop the practical skills required to write reports for internal or external audiences.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An exciting and practical one-day training course from one of the UK&rsquo;s leading trainers. Designed for anyone who needs to improve their technical report writing skills.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Many professional have difficulty in expressing ideas on paper which means that useful concepts may never be fully understood or valued. Effective report writing, the exchange of information, ideas, opinions and decisions between people at all levels, internally and externally, makes a vital contribution to organisational success. Engineers and other professionals spend a high proportion of their working time compiling reports.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course aims to present a comprehensive overview of the essential elements of effective technical report writing and help delegates develop the practical skills required to write successfully, for an internal or external audience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About the Trainer</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony Buon is a psychologist, trainer and author. Tony holds graduate and postgraduate degrees in psychology, behavioural sciences and workplace education.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony has lectured at leading universities in the UK and Australia. Among the subjects he has taught are psychology, leadership, and communication. Tony also taught on an accredited MBA programme at RGU in Aberdeen.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony was born in the UK and spent many years living in Australia. Today he lives in London. He has worked in more than 35 countries and with many of the world&rsquo;s leading organisations. Tony&rsquo;s best‐selling latest book is Communication Genius: 40 Insights from the Science of Communication, and is published by Hachette in the UK and the USA.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Organisations who have previously received our training include: ABB, Axa, Air Products, Aramco, Bechtel, Boustead, Coca‐Cola, CNOC, DAA, Dolphin Energy, ECITB, ENI Engineer‐ ing, Fluor Genesis, GulfMark, Imtech, Marathon Oil, NHS, PDO, Services Design Solution, SNC Lavalin, Technip, WSPCEL</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is run as a one‐day course on‐site, from 9‐5.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Topics covered:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Planning technical reports</li><li fr-original-style="" style="box-sizing: border-box;">The significance of audience when writing</li><li fr-original-style="" style="box-sizing: border-box;">The importance of drafting</li><li fr-original-style="" style="box-sizing: border-box;">Formatting or structuring a technical report</li><li fr-original-style="" style="box-sizing: border-box;">Using appendices and referencing</li><li fr-original-style="" style="box-sizing: border-box;">Use and limitations of graphics and illustrations</li><li fr-original-style="" style="box-sizing: border-box;">Grammar, style &amp; readability</li><li fr-original-style="" style="box-sizing: border-box;">Proofreading, design and layout issues</li><li fr-original-style="" style="box-sizing: border-box;">Submitting an excellent finished report</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Participants are asked to bring a recent technical report with them to work on during the course. This can be their own or a generic one.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it For?</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is suitable for all people who write technical reports. People who have previously attended were:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Engineers, Technicians and Scientists</li><li fr-original-style="" style="box-sizing: border-box;">Recent graduates in technical roles</li><li fr-original-style="" style="box-sizing: border-box;">HR and OD Managers</li><li fr-original-style="" style="box-sizing: border-box;">Managers needing &lsquo;refresher training&rsquo;</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How is it Taught?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Participants to this seminar will receive a training on technical report writing with the trainer utilising a variety of proven adult learning teaching and facilitation techniques. Practical group work and exercises will be used to facilitate learning and provide a fun and energising learning environment.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Comments from previous participants:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo; ...one of the best courses I have ever attended!&rdquo;&ldquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I can&rsquo;t believe how much I learnt. This course developed my writing skills in really practical ways&ldquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;...the trainer was excellent and the individual feedback and advice fantastic&rdquo;&ldquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;This course will make me a better at my job, I have new skills I can use every day&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;A delightfully enjoyable and practical course&rdquo;</p>

Report Writing

Effective report writing, the exchange of information, ideas, opinions and decisions between people at all levels, internally and externally, makes a vital contribution to organisational success.

Technical Report Writing Course (£695 total for this 1-day course for a group of 4-15 people)

Milton Keynes

Milton Keynes Music Academy

We invite adults, children, complete beginners, and advanced pianists alike to join us at our studio on Baker Street for the finest and most comprehensive piano lessons London has to offer, thanks to a wonderful team of piano instructors. Please contact us for in-person or online lesson availability.

Piano Lessons London

60 minutes lesson - In Person

designed to work from the comfort of your home

60 minutes lesson - Online

30 minutes lesson - In Person

30 minutes lesson - Online

Harpenden

<p>In today's competitive business world firms are under unprecedented pressure to deliver value to their shareholders and other key stakeholders. Senior executives in all parts of the organisation are finding that they need some degree of financial know how to cope with the responsibility placed on them as business managers and key decision-makers; monitoring and improving business performance, investing in capital projects, mergers and acquisitions: all require some degree of financial knowledge. The key financial skills are not as difficult to learn as many people believe and in the hands of an experienced senior executive they can provide a formidable competitive advantage.</p>After completing this course delegates will be able to:<ul><li>Understand fundamental business finance concepts; understand, analyse and interpret financial statements: Profit Statement, Balance Sheet and Cashflow Statement</li><li>Understand the vital difference between profit and cashflow; identify the key components of working capital and how they can be managed to generate strong cashflow</li><li>Evaluate pricing decisions based on an understanding of the nature of business costs and their impact on gross margin and break-even sales; managing pricing, discounts and costs to generate strong business profits; understand how lean manufacturing methods improve profit</li><li>Use powerful analytical tools to measure and improve the performance of their own company and assess the effectiveness of their competitors</li><li>Apply and interpret techniques for assessing and comparing investment opportunities in capital projects, business acquisitions and other ventures; understand and apply common methods of business valuation</li><li>Understand the role of business finance in formulating and implementing competitive business strategy; the role of budgeting as part of the planning process and the various approaches to budgeting and performance measurement</li></ul><section>
                    <h3>1 Basic principles</h3><ul><li>Delivering value to key stakeholders</li><li>Accounting concepts, GAAP, IFRS and common terms</li><li>Understanding and using the balance sheet</li><li>Understanding and using the profit statement</li><li>Recognising the vital difference between profit and cashflow</li><li>Understanding and using the cashflow statement</li><li>What financial statements can and cannot tell us</li></ul> <h3>2 Managing and improving cashflow</h3><ul><li>Sources of finance and their advantages and disadvantages</li><li>What is working capital and why is it so important?</li><li>Managing stocks, debtors and creditors</li><li>Understanding how working capital drives business growth</li><li>Understanding and avoiding the over-trading trap</li><li>Unlocking the funds tied up in fixed assets: asset backed loans and leasing</li></ul> <h3>3 Managing and improving profit</h3><ul><li>Understanding how profits generate cashflow</li><li>The fundamental nature of costs: fixed and variable business costs</li><li>Understanding gross margin and break-even</li><li>How common pricing methods affect gross margin and profit</li><li>Effective strategies to improve gross margin</li><li>Using value chain analysis to reduce costs</li><li>Lean manufacturing methods<ul><li>Understanding Just-in-time, 6 Sigma and Kaizen methods</li></ul></li><li>Improving profit<ul><li>Effective and defective strategies</li></ul></li></ul> <h3>4 Measuring and managing business performance</h3><ul><li>Measures of financial performance and strength</li><li>Investor behaviour: the risk and reward relationship</li><li>Return on investment (ROI): the ultimate measure of business performance</li><li>How profit margin and net asset turnover drive return on net assets</li><li>Why some companies are more profitable that others</li><li>Understanding competitive advantage: cost and differentiation advantage</li><li>Why great companies fail<ul><li>What happened to Kodak?</li></ul></li><li>Using a 'Pyramid of Ratios' to improve business performance</li><li>Using Critical Success Factors to develop Key Performance Indicators</li></ul> <h3>5 Budgeting and forecasting methods</h3><ul><li>Using budgets to support strategy</li><li>Objectives and methods for effective budgets</li><li>Using budgets to monitor and manage business performance</li><li>Alternative approaches to budgeting</li><li>Developing and implementing Balanced Scorecards</li><li>Beyond Budgeting</li><li>Forecasting methods and techniques</li><li>Identifying key business drivers</li><li>Using rolling forecasts and 'what-if' models to aid decision-making</li></ul> 


                </section>

The In House Training Company

Financial Modelling & Analysis

Finance Cert & Exam Prep

Financial Analysis

Corporate Finance Level 1

Finance For Non Finance Managers

Corporate Finance

Advanced financial analysis (In-House)

<p>Consciously or not, most of us use a coaching approach at work to one degree or another. When we are clearer about what we do that works we get even better results. When we invest time in building our skills, by getting some training in the subject, we get the best results of all. If you're interested in improving your coaching skills, then this is the programme for you.</p><ul><li>ENHANCE YOUR UNDERSTANDING OF THE SKILLS AND APPROACHES THAT UNDERPIN COACHING EXCELLENCE</li><li>IMPROVE THE QUALITY OF YOUR COACHING BY LEVERAGING THE SKILLS THAT YOU ALREADY HAVE</li><li>LEARN HOW TO MAKE YOUR COACHING CONVERSATIONS MORE EFFECTIVE</li><li>DEVELOP AN ACTION PLAN TO TAKE YOUR COACHING TO THE NEXT LEVEL</li></ul><section>
                    <h3>1. Welcome and introduction</h3><ul><li>What will make today worthwhile for you?</li></ul><h3>2. Coaching or 'a coaching approach'?</h3><ul><li>What is coaching? Myths and reality</li><li>What is 'a coaching approach'? What's the difference?</li><li>How does 'a coaching approach' differ from a management conversation?</li><li>Heron's model for 'coaching styles'</li><li>Your coaching / communication style</li></ul><h3>3. Four key coaching skills</h3><ul><li>Building trust and rapport</li><li>Active listening</li><li>Powerful questions</li><li>Designing action</li></ul><h3>4. A framework for a coaching conversation</h3><ul><li>The OSCAR model</li><li>Encourage accountability and responsibility with team members</li><li>Empower colleagues / clients</li></ul><h3>5. Application</h3><ul><li>Skills practice: using the OSCAR framework and core coaching skills to achieve effective outcomes from a coaching conversation</li></ul><h3>6. Review and next steps</h3><ul><li>Reflections and action planning</li></ul>


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Maximum Performance

Coaching Skills in a Day!

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<section>
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<h2><strong>About this Course</strong></h2>
<p>This 5 full-day course provides a comprehensive understanding of all the commissioning procedures for combined cycle power plants. The Commissioning Management System (CMS) of combined cycle power plants is covered in detail in this course. This includes all the commissioning procedures and documents, purpose of commissioning, responsibilities, system description, organization, working parties, test teams, documentation, testing and commissioning schedules, test reports, safety, plant certification, and plant completion report.</p>
<p>The course provides also a thorough understanding of all the commissioning requirements for gas turbines, steam turbines and auxiliaries, generator and auxiliaries, electrical equipment, switchgear equipment, switchgear and transformers.</p>
<p>All the stages of the commissioning procedure are covered in-depth in this course. This includes preparation - planning various activities, pre-commissioning checks and tests, typical commissioning schedule, detailed tests and commissioning procedures and instructions for every component in a combined cycle power plant, instrumentation, trial run of the equipment, safety and precautions, commissioning of combined cycle power plant systems, safety rules clearance certificates, procedure for the control and handling of defects, commissioning reports, operational testing, first fire, generator synchronization, performance testing, heat rate testing, emission testing, contract testing, CO2 concentration tests, electrical full-load rejection test, duct burner testing, partial load stability test, and reliability test.</p>
<p>This course is a MUST for anyone who is involved in the pre-commissioning or commissioning of any combined cycle power plant equipment because it provides detailed pre-commissioning checks and tests, and detailed tests and commissioning procedures and instructions for every component in a combined cycle power plant. In addition, the seminar provides an in-depth coverage of all preparation, planning activities, commissioning schedules, trial run of each combined cycle power plant equipment, safety and precautions, safety rules clearance certificates, procedures for handling defects, and commissioning reports.</p>
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Training Objectives 

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<li><strong>Pre-commissioning Checks and Tests, Detailed Tests and Commissioning Procedures and </strong><strong>Instructions for Every Equipment in Combined Cycle Power Plants:</strong> Gain a thorough understanding of all pre-commissioning checks and tests, and all commissioning procedures and instructions for every equipment in combined cycle power plants</li>
<li><strong>Commissioning Management System (CMS) of Combined Cycle Power Plants:</strong> Discover the benefits of the CMS of combined cycle power plants including all commissioning procedures and documents, purpose of commissioning, responsibilities, system description, organization, working parties, test teams, documentation, testing and commissioning schedules, test reports, safety, plant certification, and plant completion report</li>
<li><strong>Commissioning Procedures and Instructions for Heat Recovery Steam Generators, Air Blow and </strong><strong>Steam Blow of Steam and Gas Piping in Combined Cycle Power Plants:</strong> Learn about the commissioning procedures and instructions for heat recovery steam generators, chemical cleaning of heat recovery steam generators, air blow and gas blow of steam and gas piping in combined cycle power plants, safety valve setting and soot blowers</li>
<li><strong>Commissioning Procedures and Instructions for Gas Turbines and Steam Turbines:</strong> Gain a thorough understanding of all the commissioning procedures and instructions for gas and steam turbines and auxiliaries including acid cleaning of oil pipelines, lubrication and governing system (oil flushing and hydraulic testing), jacking oil system, governing system, regenerative system, barring gear, vacuum tightness test, first rolling of turbine and data logging</li>
<li><strong>Commissioning Procedures and Instructions for Generator and Auxiliaries:</strong> Discover all the commissioning procedures and instructions for generator and auxiliaries including generator, seal oil system, hydrogen gas system, stator water system, rolling and start-up of generators</li>
<li><strong>Commissioning Procedures and Instructions for Electrical Equipment:</strong> Learn about all the commissioning procedures and instructions for electrical equipment including switchyard equipment, switchgear, transformers and motors</li>
<li><strong>Operational Testing, Performance Testing, Heat Rate Testing, Emission Testing of Combine Cycle Power Plants:</strong> Gain a thorough understanding of operational testing, first fire, generator synchronization, performance testing, heat rate testing, emission testing, contract testing, CO2 concentration tests, electrical full-load rejection test, duct burner testing, partial load stability test, and reliability test of combined cycle power plants</li>
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Target Audience 

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<li>Engineers of all disciplines</li>
<li>Managers</li>
<li>Technicians</li>
<li>Maintenance personnel</li>
<li>Other technical individuals</li>
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Training Methods 

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<p>The instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all the delegates gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization.</p>
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Trainer

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<p>Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories.</p>
<p>While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment.</p>
<p>Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations.</p>
<p>In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures.</p>
<p>He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him;</p>
<ul>
<li>Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011.</li>
<li>Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003.</li>
<li>Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012.</li>
<li>Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999).</li>
<li>Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999).</li>
</ul>
<p>Furthermore, he has received the following awards:</p>
<ul>
<li>The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016</li>
<li>The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996).</li>
<li>The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East).</li>
<li>Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983).</li>
</ul>
<p>Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada.</p>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
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Accreditions And Affliations

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</section>

EnergyEdge - Training for a Sustainable Energy Future

Renewable Energy

Oil & Gas

Commissioning of Combined Cycle Power Plants

<h2>Finance in a Day!</h2><p>Key financial skills are not as difficult to learn as many people believe.</p><p>Are your non-financial management team held back by weak financial skills?</p><p>Managers in all parts of the organisation are finding they need some degree of financial know how to cope with the responsibility placed on them as business managers and key decision-makers. The key financial skills are not as difficult to learn as many people believe, and our one-day programme makes finance accessible for everyone. This expert one-day workshop covers the fundamentals of finance and helps non-financial managers to improve weak financial skills, enabling them to think and use finance naturally.</p><h3>Learning objectives</h3><p>After completing this course participants will be able to:</p><ul><li>Understand fundamental business finance concepts; understand, analyse and interpret financial statements: Profit Statement, Balance Sheet and Cashflow Statement</li><li>Understand the vital difference between profit and cashflow; identify the key components of working capital and how they can be managed to generate strong cashflow</li><li>Evaluate pricing decisions based on an understanding of the nature of business costs and their impact on gross margin and break-even sales; managing pricing, discounts and costs to generate strong business profits; understand how lean manufacturing methods improve profit</li><li>Use powerful analytical tools to measure and improve the performance of their own company and assess the effectiveness of their competitors</li><li>Understand the role of business finance in formulating and implementing competitive business strategy; the role of budgeting as part of the planning process and the various approaches to budgeting and performance measurement</li></ul><section>
                    <h3>Business and finance fundamentals</h3><ul><li>The objectives of the firm: delivering value to shareholders and key stakeholders</li><li>Understanding the drivers of shareholder value</li><li>Who uses financial statements and why</li></ul><h3>Basic principles</h3><ul><li>Understanding business funds flow</li><li>Understanding and using the balance sheet</li><li>Understanding and using the profit statement</li><li>Recognising the vital difference between profit and cashflow</li><li>Understanding and using the cashflow statement</li><li>What financial statements can and cannot tell us</li></ul><h3>Managing and improving cashflow</h3><ul><li>What is working capital and why is it so important?</li><li>Understanding how working capital drives business growth</li><li>Understanding and avoiding the over-trading trap</li><li>Managing and improving business cashflow</li></ul><h3>Managing and improving profit</h3><ul><li>Understanding how profits generate cashflow</li><li>Understanding cost behaviour</li><li>Understanding gross margin and break-even</li><li>How common pricing methods affect profit</li><li>Improving profit - effective and defective strategies</li></ul><h3>Measuring and managing business performance</h3><ul><li>Measures of financial performance and strength</li><li>Investor behaviour: the risk and reward relationship</li><li>Return on investment (ROI): the ultimate measure of business performance</li><li>How profit margin and net asset turnover drive return on net assets</li><li>Why some companies are more profitable that others</li><li>Why great companies fail - what happened to Kodak?</li></ul><h3>Working with finance</h3><ul><li>The business planning and budgeting cycle</li><li>Monitoring and managing business performance</li><li>Combining financial and non-financial performance measures</li><li>Understanding and using key performance indicators</li></ul>


                </section>

Finance in a Day!

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

Manchester

Bingley

Cardiff

Milton Keynes 

Birmingham

Bedford

<div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">INTRAMUSCULAR, INTRADERMAL &amp; SUBCUTANEOUS INJECTION COURSE (GPT601)<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">CLASSROOM or VIRTUAL CLASSROOM (with online theory)</span></h2></div><section fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-testid="columns" fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-mesh-id="comp-kl8214n52inlineContent" data-testid="inline-content" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214n52inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">Learn how to administer vaccines or injections ...&nbsp;</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Nationally Recognised Qualification</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Includes IM, ID and Sub-Cut Injection methods</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">OCN Accredited - Level 4 (Foundation Degree - FDSc)</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Covers all steps to safely perform a vaccination</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Use same techniques and skills for aesthetic therapies</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Includes B12, Vitamin C and other treatments</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Essential qualification for all injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Basic understanding of English language required</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">OPEN TO ALL APPLICANTS</p></li></ul><div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">About this course</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">Learning Outcomes</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">After the course</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">PART 1 - Theory: complete online at<br fr-original-style="" style="box-sizing: border-box;">home or work and download a certificate of completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">PART 2 - Skills and Practical Development: Attend in the Classroom or Virtual Classroom</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Vaccination - all essential vaccines including Covid-19, Flu and other annual vaccines</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Injections - Aesthetics - B12, Vit C etc.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">78 UK &amp; Eire training locations</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">OCN Accredited at Level 4 (FDSc)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Medical training standards throughout</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Skills for Health &amp; WHO compliant</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" id="isPasted" fr-original-style="color:#0D73B7;">Learning Outcomes</span></p><div data-mesh-id="comp-kl8214o43inlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214o43inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Train up to point of first vaccination or injection&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All theory and practical skills required to perform a safe procedure</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Covers all essential theory and skill-set development to meet medical standards</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the procedures used to set up &nbsp;a manage and administer a vaccine</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Post-injection management and how to avoid critical complications</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Correct client care and aftercare</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Includes legal, consent and documentation</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" id="isPasted" fr-original-style="color:#0D73B7;">After the course</span></p><div data-mesh-id="comp-kl8214oainlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214oainlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Safely and competently administer a vaccine or drug treatment (ie. B12)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Correct client management before, during injection and safe after-care</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understanding equipment types and appropriate choices</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand vaccine management control</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Appreciate legal and professional responsibilities</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Offer injection therapies to clients - vitamin supplements</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Administer in hospitals, GP Surgeries and Outreach Centres</p></div></div></div></div></div></div></div></div></div></div></div></section>

INTRAMUSCULAR, INTRADERMAL & SUBCUTANEOUS INJECTION COURSE (GPT601)
CLASSROOM or VIRTUAL CLASSROOM (with online theory)
Learn how to administer vaccines or injections ... 
Nationally Recognised Qualification
Includes IM, ID and Sub-Cut Injection methods
OCN Accredited - Level 4 (Foundation Degree - FDSc)
Covers all steps to safely perform a vaccination
Use same techniques and skills for aesthetic therapies
Includes B12, Vitamin C and other treatments
Essential qualification for all injections
Basic understanding of English language required
OPEN TO ALL APPLICANTS
About this course
Learning Outcomes
After the course
PART 1 - Theory: complete online at
home or work and download a certificate of completion
PART 2 - Skills and Practical Development: Attend in the Classroom or Virtual Classroom
Vaccination - all essential vaccines including Covid-19, Flu and other annual vaccines
Injections - Aesthetics - B12, Vit C etc.
78 UK & Eire training locations
OCN Accredited at Level 4 (FDSc)
Medical training standards throughout
Skills for Health & WHO compliant
Learning Outcomes
Train up to point of first vaccination or injection 
All theory and practical skills required to perform a safe procedure
Covers all essential theory and skill-set development to meet medical standards
Understand the procedures used to set up a manage and administer a vaccine
Post-injection management and how to avoid critical complications
Correct client care and aftercare
Includes legal, consent and documentation
After the course
Safely and competently administer a vaccine or drug treatment (ie. B12)
Correct client management before, during injection and safe after-care
Understanding equipment types and appropriate choices
Understand vaccine management control
Appreciate legal and professional responsibilities
Offer injection therapies to clients - vitamin supplements
Administer in hospitals, GP Surgeries and Outreach Centres

Geopace Training

Immunisation & Vaccination

Immunisation

Allied Health

Allied Health Professions (AHP)

Injection

Vaccination

Vaccinator

Medicine & Nursing

Learn how to administer vaccines or injections ...

    Nationally Recognised Qualification

    Includes IM, ID and Sub-Cut Injection methods

    OCN Accredited - Level 4 (Foundation Degree - FDSc)

    Covers all steps to safely perform a vaccination

    Use same techniques and skills for aesthetic therapies

    Includes B12, Vitamin C and other treatments

    Essential qualification for all injections

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Vaccination / Injection Course (GPT601)

General Admission

Brighton

Southend on Sea

Rotherham

Slough

Portsmouth

Paisley

Luton

Northampton

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<div data-mesh-id="comp-lgaq4d6uinlineContent" data-testid="inline-content" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><div data-mesh-id="comp-lgaq4d6uinlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(var(--color_15)); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_15));">Wednesdays 6.30-7.30pm (UK)<br fr-original-style="" style="box-sizing: border-box;">From 28 February - 3 April&nbsp;</h2><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 30px; box-sizing: border-box;" fr-original-style="font-size: 30px;">Lighten your Mood</span></strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Every Weds 6.30-7.30pm from&nbsp;28 Feb&nbsp;- 3 April</strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">In these six lessons, we&#39;ll look at how we can access our innate&nbsp;neuroplasticity to help unwind stress and find a sense of calm and centredness in our world, through coming back to our para-sympathetic nervous system: the state we evolved to be in most of the time!</span></p><blockquote style="color: rgb(var(--color_14)); border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">&#39;Almost all of us experience anxiety to one degree or another. Anxiety involves primitive habits of muscular tension, constricted breathing, and physiological stress. Feldenkrais lessons free us from these patterns and help our nervous system to return to a healthy, naturally relaxed, &#39;parasympathetic&#39; state. This is what we all want, and deserve.&#39; &nbsp;David Zemach-Bersin</span></p></blockquote></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">Audio recordings&nbsp;of each class are available afterwards, so you don&#39;t have to attend the class in person.&nbsp;</span></p></div></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement classes, usually done lying on a mat. </span></p>

Fundamentals and Classics
Every Weds 6.30-7.30pm (UK time) from 26 Sept - 12 Dec (no class 17 Oct)
This autumn, we will be going back to exploring fundamental functions and relationships within our selves and our movement through the Feldenkrais Method, encountering classic lessons and discovering new ways to understand ourselves in action.
Each week we will encounter a different function or aspect that is key to our sense of being able to move with ease and freedom through our lives. For instance, we will explore our ability to turn through our spine, to round, extend or bend, as well as enlarging our repertoire of possibilities - looking to move with pleasure and reversibility. 
The first few lessons will explore Fundamental Functions. There will be an early 'half-term' the week of 17th Oct, and then the following weeks we will move through a series of outstanding Classic lessons, that will be useful to return to for yourself.
Audio recordings of each class are available afterwards, so you don't have to attend the class in person, if you can't make that evening. 

Jonathan Young

Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement (Feldenkrais) classes, usually done lying on a mat. 

A kinder sense of yourself - mindful movement classes

General admission - all 12 classes

Concession / student - all classes

Low waged / unemployed

Concession / student - all 6 classes

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> MG, YA AND ADULT SCI-FI / FANTASY, CHILDREN&#39;S NON-FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">After graduating from St Andrews University with a degree in English Literature and Art History, Maddy followed her love of literature to an internship at non-fiction literary agency Graham Maw Christie. &nbsp;At GMC, Maddy worked her way up to Agent and built a list of authors who wrote for both for adults and children, spanning history, tarot, and nature writing. An avid reader of anything magical, Maddy joined Madeleine Milburn in 2022 to build a list specialising in SFF.</span>
</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;">Maddy would like to see SFF across all genres for all ages, including: grim dark, thriller, historical, romance, cosy fantasy, sci-fi, epic, YA fantasy, dark academia, contemporary fantasy, fantasy middle-grade, mythology, fairy tale and queer fantasy. Inspiring children&rsquo;s non-fiction.</span>
<br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" style="color: rgb(73, 73, 73); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(73, 73, 73);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">She loves worlds to get lost in, adventures that transform what it means to be a hero, and unique magic that offers as many problems as solutions. She likes books that make her cry and books that change her mind. Above all, when she finishes a story about another world, she wants it to have taught her a lesson which helps her live in this one.</span></p><p style="color: rgb(73, 73, 73); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(73, 73, 73);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">She loves all fantasy, but favours richly imagined, complex worlds with a history to discover and a future to protect. Worldbuilding is one of her favourite aspects of this genre and she is always looking for a new, dense world with series potential. Think Brandon Sanderson&rsquo;s Cosmere or the Marvel Cinematic Universe &ndash; the bigger the better! She also likes character-driven fantasy with a diverse cast to root for (or root against) and she wants to see a range of different relationships depicted authentically. She particularly like epics that dip into big, universal themes such as grief, climate change, or war and which ask impossible questions in the vein of R.F. Kuang or N.K. Jemisin. She is also excited by authors that play with form and language in a fantasy setting.</span></p><p style="color: rgb(73, 73, 73); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(73, 73, 73);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In YA, she is looking for much the same as in an adult fantasy, but with younger protagonists and a closer focus on relationships. She wants to see the tropes she knows and loves in new and exciting forms and her favourite YA books often centre around belonging and becoming. She likes a dash of romance in everything, because she is sentimental that way, but it&rsquo;s particularly important in the YA space.</span></p><p style="color: rgb(73, 73, 73); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(73, 73, 73);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Sci-fi is a big passion of hers, especially when it comes with a strong hook. She is a huge fan of Becky Chamber&rsquo;s The Long Way to a Small Angry Planet and Michaiah Johnson&rsquo;s The Space Between Worlds. &nbsp;She likes space as a metaphor, and would love something that explores different alien species. Please send her your space operas and sci-fi romances which combine space, magic and mayhem!</span></p><p style="color: rgb(73, 73, 73); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(73, 73, 73);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In fantasy middle grade, she favours whimsy and animal companions; she would love to follow a group of kids through magic school. She tends to look for plenty of humour with a strong friendship at the centre, and she wants middle grade stories which engage with the concerns of children growing up as well as offering an all-important escape (preferably on a dragon/unicorn&rsquo;s back).</span></p><p style="color: rgb(73, 73, 73); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(73, 73, 73);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">She is also looking for children&rsquo;s non-fiction for all ages. In this space, she wants something as creative as it is informative, and thinks diverse voices are increasingly important.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Maddy would like you to submit a covering letter, one page synopsis and the first three chapters (Max 5000 words) of your completed manuscript in a single word document.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Maddy is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Monday 16 September 2024</strong></p>

LOOKING FOR: MG, YA AND ADULT SCI-FI / FANTASY, CHILDREN'S NON-FICTION
After graduating from St Andrews University with a degree in English Literature and Art History, Maddy followed her love of literature to an internship at non-fiction literary agency Graham Maw Christie. At GMC, Maddy worked her way up to Agent and built a list of authors who wrote for both for adults and children, spanning history, tarot, and nature writing. An avid reader of anything magical, Maddy joined Madeleine Milburn in 2022 to build a list specialising in SFF.

Maddy would like to see SFF across all genres for all ages, including: grim dark, thriller, historical, romance, cosy fantasy, sci-fi, epic, YA fantasy, dark academia, contemporary fantasy, fantasy middle-grade, mythology, fairy tale and queer fantasy. Inspiring children’s non-fiction.


She loves worlds to get lost in, adventures that transform what it means to be a hero, and unique magic that offers as many problems as solutions. She likes books that make her cry and books that change her mind. Above all, when she finishes a story about another world, she wants it to have taught her a lesson which helps her live in this one.
She loves all fantasy, but favours richly imagined, complex worlds with a history to discover and a future to protect. Worldbuilding is one of her favourite aspects of this genre and she is always looking for a new, dense world with series potential. Think Brandon Sanderson’s Cosmere or the Marvel Cinematic Universe – the bigger the better! She also likes character-driven fantasy with a diverse cast to root for (or root against) and she wants to see a range of different relationships depicted authentically. She particularly like epics that dip into big, universal themes such as grief, climate change, or war and which ask impossible questions in the vein of R.F. Kuang or N.K. Jemisin. She is also excited by authors that play with form and language in a fantasy setting.
In YA, she is looking for much the same as in an adult fantasy, but with younger protagonists and a closer focus on relationships. She wants to see the tropes she knows and loves in new and exciting forms and her favourite YA books often centre around belonging and becoming. She likes a dash of romance in everything, because she is sentimental that way, but it’s particularly important in the YA space.
Sci-fi is a big passion of hers, especially when it comes with a strong hook. She is a huge fan of Becky Chamber’s The Long Way to a Small Angry Planet and Michaiah Johnson’s The Space Between Worlds. She likes space as a metaphor, and would love something that explores different alien species. Please send her your space operas and sci-fi romances which combine space, magic and mayhem!
In fantasy middle grade, she favours whimsy and animal companions; she would love to follow a group of kids through magic school. She tends to look for plenty of humour with a strong friendship at the centre, and she wants middle grade stories which engage with the concerns of children growing up as well as offering an all-important escape (preferably on a dragon/unicorn’s back).
She is also looking for children’s non-fiction for all ages. In this space, she wants something as creative as it is informative, and thinks diverse voices are increasingly important.
Maddy would like you to submit a covering letter, one page synopsis and the first three chapters (Max 5000 words) of your completed manuscript in a single word document.
(In addition to the paid sessions, Maddy is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Monday 16 September 2024

I Am In Print

Fiction Writing

SOLD OUT! 27th Sept Maddy Belton #Agent121. Looking for: MG, YA, CHILDREN'S NON-FICTION, ADULT FICTION

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong>&nbsp;YA, NEW ADULT &amp; ADULT ROMANCE</p><p style=" color: rgb(122, 122, 122);" id="isPasted" fr-original-style=" color: rgb(122, 122, 122);"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Born to two bibliophiles, Isabel Lineberry could not have grown up to be anything else. She was born and raised in the Southwest United States but always knew she wanted to move to the UK. In high school she set her sights on a job in the publishing industry and hasn&rsquo;t blinked since.</span></p><p style=" color: rgb(122, 122, 122);" fr-original-style=" color: rgb(122, 122, 122);"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Isabel graduated in 2021 from Barrett, the Honors College at Arizona State University, with dual degrees in English Literature and Business Entrepreneurship. Just a few months later she was in Scotland pursuing an MLitt in Fantasy at the University of Glasgow. She wrote her Masters thesis on Tamora Pierce and is a fan of Ray Bradbury, Octavia Butler and Samantha Shannon.&nbsp;</span></p><p style=" color: rgb(122, 122, 122);" fr-original-style=" color: rgb(122, 122, 122);"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">At P<span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">&eacute;</span>rez Literary &amp; Entertainment, Isabel looks after foreign rights and audio rights inquiries, assists the Managing Director and is building her own client list of <span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">contemporary stories and fantasy, across the YA and New Adult genres and any teen / Adult fiction that features a prominent romantic plot, in any guise.</span></span></p><p style=" color: rgb(0, 0, 0);" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Isabel is particularly interested in Contemporary Romance, Romantasy and Fantasy and is always attracted to the character and voice first, so give her romantic tension that has her giggling, a villain who is as charming as they are evil or a group of characters who have her watching their conversations as if it&rsquo;s a tennis match.</p><p style=" color: rgb(0, 0, 0);" fr-original-style=" color: rgb(0, 0, 0);">More specifically, Isabel is looking for:</p><p style=" color: rgb(0, 0, 0);" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;"><i fr-original-style="" style="box-sizing: border-box;">Romance</i></b> &ndash;&ndash; For YA, updated Meg Cabot or John Green. Those were favorites for her as a teenager but she wants new takes&ndash;&ndash;LGBT characters, diverse backgrounds, complex character development and a deep-dive into what it means to be a teenager in the current world. Give her relatability that doesn&rsquo;t sacrifice a character&rsquo;s unique traits. She is looking for the middle ground between the manic pixie dream girl and the buttoned-up character who just needs to take off their glasses.</p><p style=" color: rgb(0, 0, 0);" fr-original-style=" color: rgb(0, 0, 0);">In&nbsp;<b fr-original-style="" style="box-sizing: border-box;"><i fr-original-style="" style="box-sizing: border-box;">New Adult</i></b>, Isabel is a big fan of authors like Elle Kennedy, C. W. Farnsworth, Elsie Silver and Morgan Elizabeth. BookTok romances are the perfect escapism for readers of all ages but especially for college students and young professionals like myself. Her all-time favorite tropes are Grumpy/Sunshine, Fall First/Fall Harder and all the Spice! She is not a fan of cheating storylines, accidental pregnancy, step-sibling romance or unnecessary miscommunication tropes.&nbsp;</p><p style=" color: rgb(0, 0, 0);" fr-original-style=" color: rgb(0, 0, 0);"><i fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Romantasy</b></i> &ndash;&ndash; Send her romance with sufficient fantasy worldbuilding. The romantic plot should be the main event but the worldbuilding needs to be able to stand up to scrutiny. The reader should accept the customs and specifics of your fantasy without too much confusion. Recent titles Isabel has loved include <i fr-original-style="" style="box-sizing: border-box;">Fourth Wing</i>&nbsp;and&nbsp;<i fr-original-style="" style="box-sizing: border-box;">League of Gentleman Witches</i>.&nbsp;</p><p style=" color: rgb(0, 0, 0);" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">As for the romance, Isabel loves tropes (especially: Enemies to Lovers, Who Hurt You?), morally grey characters and kick-ass heroines. She loves training montages and dueling as foreplay. Show her spice during high-pressure situations, quick kisses stolen in battlefields, and fantastic banter. She would also love a return to the paranormal romances that dominated the 2010s. Think the 2020s twist on <i fr-original-style="" style="box-sizing: border-box;">Twilight</i>,&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Beautiful Creatures</i>,&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Shiver</i>&nbsp;or&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Vampire Academy</i>. Isabel is most definitely on the hunt for Romantasy and paranormal romance featuring queer and underrepresented voices.</p><p style=" color: rgb(0, 0, 0);" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;"><i fr-original-style="" style="box-sizing: border-box;">Fantasy</i></b> &ndash;&ndash; The worldbuilding absolutely must be believable and purposeful. Fantasy should be a mirror held up to the real world, offering a differing perspective that allows us to examine something about ourselves or our lives in a new light. Isabel has a masters degree in Fantasy from the University of Glasgow so can be a bit of a stickler when it comes to this! The magic/training/military school trope has been nearly exhausted, so be creative with the setting. Her favorite fantasy author is Tamora Pierce - she would love a &ldquo;girl has to pretend to be a boy to get her knighthood&rdquo; storyline that Pierce couldn&rsquo;t do in the 80s such as LGBT representation (although Alanna was definitely gender fluid and Kel was 100% ace), a deeper dive into the social and political implications (no white saviorism!) and more spice. Some of her other favorite fantasy novels include <i fr-original-style="" style="box-sizing: border-box;">Howl&rsquo;s Moving Castle</i>,&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Good Omens,</i>&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Kindred</i>&nbsp;and&nbsp;<i fr-original-style="" style="box-sizing: border-box;">Golden Compass</i>. Isabel does not want Tolkien-esque hard worldbuilding with 100k+ quests; instead focus on the pacing and how it can grab the reader. She wants a fantasy plot that compels me to keep reading even if it&rsquo;s past her bedtime! She adores fairytale retellings, dark fantasy, alternate histories and historical fantasy, and the occasional steampunk/dystopia.</p><p style=" color: rgb(122, 122, 122);" fr-original-style=" color: rgb(122, 122, 122);"><span style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">When not working, Isabel can usually be found reading or wandering a bookstore. Some of her favorite books include&nbsp;<i fr-original-style="" style="box-sizing: border-box;">The Hunger Games, Pride and Prejudice</i>&nbsp;and&nbsp;<i fr-original-style="" style="box-sizing: border-box;">The Mysterious Benedict Society</i>.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Isabel would like you to submit a covering letter, 1 -2 page synopsis and the first 5,000 words of your completed manuscript in a single word document.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Isabel is kindly offering one free session for low income/under-represented writers.&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Monday 16 September&nbsp;</strong><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">2024</strong></p>

LOOKING FOR: YA, NEW ADULT & ADULT ROMANCE
Born to two bibliophiles, Isabel Lineberry could not have grown up to be anything else. She was born and raised in the Southwest United States but always knew she wanted to move to the UK. In high school she set her sights on a job in the publishing industry and hasn’t blinked since.
Isabel graduated in 2021 from Barrett, the Honors College at Arizona State University, with dual degrees in English Literature and Business Entrepreneurship. Just a few months later she was in Scotland pursuing an MLitt in Fantasy at the University of Glasgow. She wrote her Masters thesis on Tamora Pierce and is a fan of Ray Bradbury, Octavia Butler and Samantha Shannon. 
At Pérez Literary & Entertainment, Isabel looks after foreign rights and audio rights inquiries, assists the Managing Director and is building her own client list of contemporary stories and fantasy, across the YA and New Adult genres and any teen / Adult fiction that features a prominent romantic plot, in any guise.
Isabel is particularly interested in Contemporary Romance, Romantasy and Fantasy and is always attracted to the character and voice first, so give her romantic tension that has her giggling, a villain who is as charming as they are evil or a group of characters who have her watching their conversations as if it’s a tennis match.
More specifically, Isabel is looking for:
Romance –– For YA, updated Meg Cabot or John Green. Those were favorites for her as a teenager but she wants new takes––LGBT characters, diverse backgrounds, complex character development and a deep-dive into what it means to be a teenager in the current world. Give her relatability that doesn’t sacrifice a character’s unique traits. She is looking for the middle ground between the manic pixie dream girl and the buttoned-up character who just needs to take off their glasses.
In New Adult, Isabel is a big fan of authors like Elle Kennedy, C. W. Farnsworth, Elsie Silver and Morgan Elizabeth. BookTok romances are the perfect escapism for readers of all ages but especially for college students and young professionals like myself. Her all-time favorite tropes are Grumpy/Sunshine, Fall First/Fall Harder and all the Spice! She is not a fan of cheating storylines, accidental pregnancy, step-sibling romance or unnecessary miscommunication tropes. 
Romantasy –– Send her romance with sufficient fantasy worldbuilding. The romantic plot should be the main event but the worldbuilding needs to be able to stand up to scrutiny. The reader should accept the customs and specifics of your fantasy without too much confusion. Recent titles Isabel has loved include Fourth Wing and League of Gentleman Witches. 
As for the romance, Isabel loves tropes (especially: Enemies to Lovers, Who Hurt You?), morally grey characters and kick-ass heroines. She loves training montages and dueling as foreplay. Show her spice during high-pressure situations, quick kisses stolen in battlefields, and fantastic banter. She would also love a return to the paranormal romances that dominated the 2010s. Think the 2020s twist on Twilight, Beautiful Creatures, Shiver or Vampire Academy. Isabel is most definitely on the hunt for Romantasy and paranormal romance featuring queer and underrepresented voices.
Fantasy –– The worldbuilding absolutely must be believable and purposeful. Fantasy should be a mirror held up to the real world, offering a differing perspective that allows us to examine something about ourselves or our lives in a new light. Isabel has a masters degree in Fantasy from the University of Glasgow so can be a bit of a stickler when it comes to this! The magic/training/military school trope has been nearly exhausted, so be creative with the setting. Her favorite fantasy author is Tamora Pierce - she would love a “girl has to pretend to be a boy to get her knighthood” storyline that Pierce couldn’t do in the 80s such as LGBT representation (although Alanna was definitely gender fluid and Kel was 100% ace), a deeper dive into the social and political implications (no white saviorism!) and more spice. Some of her other favorite fantasy novels include Howl’s Moving Castle, Good Omens, Kindred and Golden Compass. Isabel does not want Tolkien-esque hard worldbuilding with 100k+ quests; instead focus on the pacing and how it can grab the reader. She wants a fantasy plot that compels me to keep reading even if it’s past her bedtime! She adores fairytale retellings, dark fantasy, alternate histories and historical fantasy, and the occasional steampunk/dystopia.
When not working, Isabel can usually be found reading or wandering a bookstore. Some of her favorite books include The Hunger Games, Pride and Prejudice and The Mysterious Benedict Society. 
Isabel would like you to submit a covering letter, 1 -2 page synopsis and the first 5,000 words of your completed manuscript in a single word document.
(In addition to the paid sessions, Isabel is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Tuesday 24 September 2024

ONE SPACE LEFT! 30th September Isabel Lineberry #Agent121. Looking for: YA, NEW ADULT & ADULT ROMANCE

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR</strong>: ADULT FICTION, NON-FICTION</p><p id="isPasted" style="text-align: justify;" fr-original-style="text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Hannah joined the publishing industry in 2017 after a degree in German &amp; Spanish and a Masters in Translation Studies, with a passion for literary translation. After two years scouting for international publishers and production companies, she then spent four years at Northbank Talent Management, where she represented a wide range of authors including Phoebe Luckhurst, Rebecca Ryan, Marion Todd, Nina Millns and Jonathan Whitelaw. After a year as acting Head of Media Rights at Penguin Random House UK, Hannah joined Watson, Little as Literary and Book-to-Screen Agent in 2024.<br fr-original-style="" style="box-sizing: border-box;"></span><br fr-original-style="" style="box-sizing: border-box;">In fiction, Hannah is looking for excellent writing which marries a strong voice with a compelling plot, across a range of genres. She loves ambitious stories that take her to unexpected places &ndash; either in style or setting &ndash; particularly if they sit in that upmarket-literary crossover space. She feels just as immersed in an intimate coming-of-age novel as in an incisive family drama or darkly funny psychological thriller, particularly where there&rsquo;s a fresh approach or something to say about the world we live in. Some of her recent favourites have included&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Really Good, Actually&nbsp;</em>by Monica Heisey,&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Open Water</em>&nbsp;by Caleb Azumah Nelson,&nbsp;<em fr-original-style="" style="box-sizing: border-box;">The Whalebone Theatre&nbsp;</em>by Joanna Quinn, and&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Wrong Place, Wrong Time</em>&nbsp;by Gillian McAllister. Please note that she is not the right agent for sci-fi, fantasy, action thrillers, YA or children&rsquo;s books.</p><p style="text-align: justify;" fr-original-style="text-align: justify;">She is also looking for narrative non-fiction with a beautiful voice and new insight into an experience or place, and is particularly interested in nature writing, memoir, and literary ways into genres such as true crime, history or the environment. Over the years, she&rsquo;s loved&nbsp;<em fr-original-style="" style="box-sizing: border-box;">The Salt Path</em>&nbsp;by Raynor Winn,&nbsp;<em fr-original-style="" style="box-sizing: border-box;">The Glass Castle</em>&nbsp;by Jeannette Walls,&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Seven Signs of Life</em>&nbsp;by Aoife Abbey and&nbsp;<em fr-original-style="" style="box-sizing: border-box;">The Panic Years&nbsp;</em>by Nell Frizzell.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hannah would like you to submit your fiction as a covering letter, 1-2 page synopsis and the first 5,000 words of your manuscript in a single word document.&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For non-fiction, she would like to see:-</strong></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1-page synopsis &ndash; to give an overview of what the book will offer the reader and how it&#39;s different from other books out there on this topic</strong></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;A detailed proposed contents list, including proposed sub-section headings as well as chapter headings &ndash; to give a sense of the overall reader journey (this is not included in the word count)</strong></li></ul><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Hannah is kindly offering one free session for low income/underrepresented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the discretion of </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> </strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Tuesday 24 September 2024</strong></p>

LOOKING FOR: ADULT FICTION, NON-FICTION
Hannah joined Watson, Little in 2024 after four years as an agent at Northbank Talent Management and a year at Penguin Random House UK. She’s building a varied list of commercial and upmarket fiction and non-fiction, and authors she’s represented have been listed for prizes including the Women’s Prize, the British Book Awards, the Jhalak Prize, the Comedy Women in Print Prize and the Bollinger Everyman Wodehouse Prize for Comic Fiction. 
She’s always looking for excellent writing which marries a strong voice with a catchy concept and a compelling plot, but more specifically, in fiction, she loves to represent:
Crime and thriller novels with a confident voice, a clear hook and a fresh approach – especially if it says something about the world we live in today. She recently enjoyed the structure of Wrong Place, Wrong Time by Gillian McAllister, the fun voice and family dynamics of My Sister, The Serial Killer by Oyinkan Braithwaite and the holiday setting of Murder on Lake Garda by Tom Hindle.
Love stories, whether that’s a smart romcom like Book Lovers by Emily Henry or Romantic Comedy by Curtis Sittenfeld, an intimate coming-of-age love story like Open Water by Caleb Azumah Nelson or a big, weepy epic.
General contemporary fiction about complicated people, families and lives, often when there’s a mystery at its heart. Some of her recent favourites include Really Good, Actually by Monica Heisey, I’m Sorry You Feel That Way by Rebecca Wait, and All My Mothers by Joanna Cannon.
She also takes on a small amount of historical fiction, generally set in the 19th and 20th centuries – so she’s not the best fit for books set much further back in time or myth retellings.
She’s also looking for non-fiction with a strong voice and new insight into an experience or place, and am particularly interested in self-help, lifestyle and wellbeing, science, psychology, nature writing, memoir, and new ways into genres such as true crime, history or the environment. Over the years, I’ve loved The Salt Path by Raynor Winn, The Glass Castle by Jeannette Walls, The Five by Hallie Rubenhold and Manifest by Roxie Nafousi.
She’s not the right agent for sci-fi, fantasy or action thrillers, and I’m currently not accepting children’s and YA novels, scripts or poetry.
Hannah would like you to submit your fiction as a covering letter, 1-2 page synopsis and the first 5,000 words of your manuscript in a single word document. 
For non-fiction, she would like to see:-
1-page synopsis – to give an overview of what the book will offer the reader and how it's different from other books out there on this topic
A detailed proposed contents list, including proposed sub-section headings as well as chapter headings – to give a sense of the overall reader journey (this is not included in the word count)
(In addition to the paid sessions, Hannah is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Thursday 26 September 2024

4th October Hannah Weatherill #Agent121. Looking for: ADULT FICTION, NON-FICTION

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for experienced IT security-related practitioners, auditors, consultants, investigators, or instructors, including network or security analysts and engineers, network administrators, information security specialists, and risk management professionals, who are pursuing CISSP training and certification to acquire the credibility and mobility to advance within their current computer security careers or to migrate to a related career. Through the study of all eight CISSP Common Body of Knowledge (CBK) domains, students will validate their knowledge by meeting the necessary preparation requirements to qualify to sit for the CISSP certification exam. Additional CISSP certification requirements include a minimum of five years of direct professional work experience in two or more fields related to the eight CBK security domains, or a college degree and four years of experience.</p>Overview<p>#NAME?</p><p>In this course, students will expand upon their knowledge by addressing the essential elements of the 8 domains that comprise a Common Body of Knowledge (CBK)Â© for information systems security professionals.</p>Prerequisites<p></p><ul><li>CompTIA Network+ Certification</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Security and Risk Management</h3> <ul> <li>Security Governance Principles</li> <li>Compliance</li> <li>Professional Ethics</li> <li>Security Documentation</li> <li>Risk Management</li> <li>Threat Modeling</li> <li>Business Continuity Plan Fundamentals</li> <li>Acquisition Strategy and Practice</li> <li>Personnel Security Policies</li> <li>Security Awareness and Training</li> </ul> <h3>2 - Asset Security</h3> <ul> <li>Asset Classification</li> <li>Privacy Protection</li> <li>Asset Retention</li> <li>Data Security Controls</li> <li>Secure Data Handling</li> </ul> <h3>3 - Security Engineering</h3> <ul> <li>Security in the Engineering Lifecycle</li> <li>System Component Security</li> <li>Security Models</li> <li>Controls and Countermeasures in Enterprise Security</li> <li>Information System Security Capabilities</li> <li>Design and Architecture Vulnerability Mitigation</li> <li>Vulnerability Mitigation in Embedded, Mobile, and Web-Based Systems</li> <li>Cryptography Concepts</li> <li>Cryptography Techniques</li> <li>Site and Facility Design for Physical Security</li> <li>Physical Security Implementation in Sites and Facilities</li> </ul> <h3>4 - Information Security Management Goals</h3> <ul> <li>Organizational Security</li> <li>The Application of Security Concepts</li> </ul> <h3>5 - Information Security Classification and Program Development</h3> <ul> <li>Information Classification</li> <li>Security Program Development</li> </ul> <h3>6 - Risk Management and Ethics</h3> <ul> <li>Risk Management</li> <li>Ethics</li> </ul> <h3>7 - Software Development Security</h3> <ul> <li>Software Configuration Management</li> <li>Software Controls</li> <li>Database System Security</li> </ul> <h3>8 - Cryptography</h3> <ul> <li>Ciphers and Cryptography</li> <li>Symmetric-Key Cryptography</li> <li>Asymmetric-Key Cryptography</li> <li>Hashing and Message Digests</li> <li>Email, Internet, and Wireless Security</li> <li>Cryptographic Weaknesses</li> </ul> <h3>9 - Physical Security</h3> <ul> <li>Physical Access Control</li> <li>Physical Access Monitoring</li> <li>Physical Security Methods</li> <li>Facilities Security</li> </ul></div>

Nexus Human

Certified in Cybersecurity (CC)

Certificate in Information Security Management Principles (CISMP)

Certified Cloud Security Professional (CCSP)

Certified Information Security Manager (CISM)

Cissp

CompTIA Security+

Certified Information Security Systems Professional (CISSP)

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">AWARDS A NATIONALLY RECOGNISED AND ACCREDITED CERTIFICATE IN ECG<br fr-original-style="" style="box-sizing: border-box;"></span></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">i) OCN A</span>ccredited at Level 3 (Advanced Level)&nbsp;</strong><em fr-original-style="" style="box-sizing: border-box;">- The Open College Network&nbsp;</em>[Equivalent to Level 5 in Ireland]<em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></em></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ii) CPD Accredited&nbsp;</strong><em fr-original-style="" style="box-sizing: border-box;">- The CPD Certification Service</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SUITABLE FOR:</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">- OPEN TO ALL APPLICANTS&nbsp;</strong>(no previous healthcare experience OR qualifications necessary)<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">- MEDICAL / HEALTHCARE (trainees and professionals)</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">- GP RECEPTIONISTS, ALLIED HEALTHCARE STAFF</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">This Introduction to ECG Course is divided into two parts:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 1</strong>&nbsp;covers theory (online) and should be completed before&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 2</strong>&nbsp;- practical training (classroom or virtual classroom)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">A nurse or paramedic-led half-day session covering essential practical skill-sets required to set up and record a valid ECG trace.</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(51, 153, 102); box-sizing: border-box;" fr-original-style=" color: rgb(51, 153, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A SHORT PRELIM / PRIMER COURSE "GETTING STARTED IN ECG" IS INCLUDED AS A SEPARATE COURSE FOR THOSE ENROLLING WITH NO PREVIOUS KNOWLEDGE OF ECG RECORDING (3 SECTIONS, NO QUESTIONS!)</strong></span></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(51, 153, 102); box-sizing: border-box;" fr-original-style=" color: rgb(51, 153, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">YOU CAN OPT OUT OF THIS AT POINT OF BOOKING IF PREFERRED.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.</strong></span></p></div><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Course Itinerary - overview:</strong></em></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 1 - THEORY (online)</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">Delegates will fully understand the theory and will be able to demonstrate they can identify the correct patient, gain consent and perform an ECG, conforming to Skills for Health recommended standards and guidelines.</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M01</strong>&nbsp;&ndash; Introduction: History, definitions, types of ECG, the uses of an ECG, results, and risks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M02</strong>&nbsp;&ndash; Infection Prevention &amp; Control: Reducing healthcare-associated infections. Keeping Safe.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M03</strong>&nbsp;&ndash; Professionalism &amp; Effective Communication: Interacting with patients and staff and the use of effective communication methods.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M04</strong>&nbsp;&ndash; Legal Requirements &amp; Consent: Legal Obligations and Accountability. Criminal, Civil and Contractual law in healthcare. Vicarious Liability and your Duty of Care.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M05</strong>&nbsp;&ndash; Preparation for the ECG Examination: Patient preparation when performing a resting ECG, skin preparation, placement of the electrodes &amp; the Angle of Louis.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M06</strong>&nbsp;&ndash; The Electricity of the Heart: The heart&rsquo;s electrical signal, depolarisation &amp; repolarisation, the wiring of the heart, PQRST complex.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M07</strong>&nbsp;&ndash; The ECG Machine: Times &amp; speeds, PR interval, QRS complex, Recording an ECG, machine calibration, Obtaining a good quality recording, Variation from standard, Equipment &amp; clinical room specification, environmental considerations, documentation, storage &amp; confidentiality, and Electrocardiography on children.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M08</strong>&nbsp;&ndash; The 12-Lead ECG: A detailed look at the 12-lead ECG.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M09</strong>&nbsp;&ndash; The Shape of the QRS Complex: QRS for limb leads, the cardiac axis, deviation and QRS for V leads.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M10</strong>&nbsp;- Conduction issues within the AV node &amp; Bundle of His: The AV node &amp; the Bundle of His, types of heart block, first degree block, second degree block and third-degree blocks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M11</strong>&nbsp;- Conduction Issues within the Bundle Branches: Bundle Branch Block, Right and Left Bundle Branch Block</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M12</strong>&nbsp;- Conduction issues with the Distal Section of the LBBB: A guide on conduction issues with the distal section of the LBBB</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M13</strong>&nbsp;- The Heart&rsquo;s Rhythm: What happens when depolarisation doesn&rsquo;t start in the</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">SA node, the intrinsic rhythm of the heart, sinus arrhythmia, sinus bradycardia &amp; sinus tachycardia, abnormalities in the cardiac rhythm, supraventricular rhythms, abnormal rhythm.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M14</strong>&nbsp;- The Heart&rsquo;s Rhythm &ndash; Bradycardias &amp; Ectopic Beats: Escape rhythms, atrial escape, junctional escape, complete heart block, ventricular escape, accelerated idioventricular rhythm, extrasystoles, atrial &amp; junctional extrasystoles and ventricular extrasystoles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M15</strong>&nbsp;- The Heart&rsquo;s Rhythm &ndash; Tachycardias: Supraventricular Tachycardia and Ventricular Tachycardia</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M16</strong>&nbsp;- The Heart&rsquo;s Rhythm &ndash; Fibrillation &amp; WPW: Fibrillation and why it happens, atrial and ventricular fibrillation, the Wolff-Parkinson-White (WPW) syndrome.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M17</strong>&nbsp;- Abnormalities within the P, QRS &amp; T Waves: What to check when interpreting an ECG, abnormalities in the P wave, QRS complex, ST segment &amp; T wave, Right Ventricular Hypertrophy, Pulmonary Embolism, Left ventricular hypertrophy, acute myocardial injury, pericarditis and ischaemia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 2 - CLASSROOM (am, pm or evening sessions)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Half day (morning, afternoon or evening sessions): skill-set development with practical demonstrations and hands-on experience in set-up, ECG electrode placement and observing a number of ECG traces.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M18</strong>&nbsp;- The Basics - an overview: Welcome to ECG interpretation, revision.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M19</strong>&nbsp;- Atrial Fibrillation &amp; Flutter: Detailed overview.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M20</strong>&nbsp;&ndash; Bundle Branch Blocks: Detailed overview.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Practical Sessions</p></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

AWARDS A NATIONALLY RECOGNISED AND ACCREDITED CERTIFICATE IN ECG



i) OCN Accredited at Level 3 (Advanced Level) - The Open College Network [Equivalent to Level 5 in Ireland]

ii) CPD Accredited - The CPD Certification Service



SUITABLE FOR:
- OPEN TO ALL APPLICANTS (no previous healthcare experience OR qualifications necessary)

- MEDICAL / HEALTHCARE (trainees and professionals)
- GP RECEPTIONISTS, ALLIED HEALTHCARE STAFF


This Introduction to ECG Course is divided into two parts: Part 1 covers theory (online) and should be completed before Part 2 - practical training (classroom or virtual classroom)
 
A nurse or paramedic-led half-day session covering essential practical skill-sets required to set up and record a valid ECG trace.
 
A SHORT PRELIM / PRIMER COURSE "GETTING STARTED IN ECG" IS INCLUDED AS A SEPARATE COURSE FOR THOSE ENROLLING WITH NO PREVIOUS KNOWLEDGE OF ECG RECORDING (3 SECTIONS, NO QUESTIONS!)
YOU CAN OPT OUT OF THIS AT POINT OF BOOKING IF PREFERRED.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.

Course Itinerary - overview:


PART 1 - THEORY (online)
Delegates will fully understand the theory and will be able to demonstrate they can identify the correct patient, gain consent and perform an ECG, conforming to Skills for Health recommended standards and guidelines.
 
M01 – Introduction: History, definitions, types of ECG, the uses of an ECG, results, and risks.
M02 – Infection Prevention & Control: Reducing healthcare-associated infections. Keeping Safe.
M03 – Professionalism & Effective Communication: Interacting with patients and staff and the use of effective communication methods.
M04 – Legal Requirements & Consent: Legal Obligations and Accountability. Criminal, Civil and Contractual law in healthcare. Vicarious Liability and your Duty of Care.
M05 – Preparation for the ECG Examination: Patient preparation when performing a resting ECG, skin preparation, placement of the electrodes & the Angle of Louis.
M06 – The Electricity of the Heart: The heart’s electrical signal, depolarisation & repolarisation, the wiring of the heart, PQRST complex.
M07 – The ECG Machine: Times & speeds, PR interval, QRS complex, Recording an ECG, machine calibration, Obtaining a good quality recording, Variation from standard, Equipment & clinical room specification, environmental considerations, documentation, storage & confidentiality, and Electrocardiography on children.
M08 – The 12-Lead ECG: A detailed look at the 12-lead ECG.
M09 – The Shape of the QRS Complex: QRS for limb leads, the cardiac axis, deviation and QRS for V leads.
M10 - Conduction issues within the AV node & Bundle of His: The AV node & the Bundle of His, types of heart block, first degree block, second degree block and third-degree blocks.
M11 - Conduction Issues within the Bundle Branches: Bundle Branch Block, Right and Left Bundle Branch Block
M12 - Conduction issues with the Distal Section of the LBBB: A guide on conduction issues with the distal section of the LBBB
M13 - The Heart’s Rhythm: What happens when depolarisation doesn’t start in the
SA node, the intrinsic rhythm of the heart, sinus arrhythmia, sinus bradycardia & sinus tachycardia, abnormalities in the cardiac rhythm, supraventricular rhythms, abnormal rhythm.
M14 - The Heart’s Rhythm – Bradycardias & Ectopic Beats: Escape rhythms, atrial escape, junctional escape, complete heart block, ventricular escape, accelerated idioventricular rhythm, extrasystoles, atrial & junctional extrasystoles and ventricular extrasystoles.
M15 - The Heart’s Rhythm – Tachycardias: Supraventricular Tachycardia and Ventricular Tachycardia
M16 - The Heart’s Rhythm – Fibrillation & WPW: Fibrillation and why it happens, atrial and ventricular fibrillation, the Wolff-Parkinson-White (WPW) syndrome.
M17 - Abnormalities within the P, QRS & T Waves: What to check when interpreting an ECG, abnormalities in the P wave, QRS complex, ST segment & T wave, Right Ventricular Hypertrophy, Pulmonary Embolism, Left ventricular hypertrophy, acute myocardial injury, pericarditis and ischaemia.
 
PART 2 - CLASSROOM (am, pm or evening sessions)
Half day (morning, afternoon or evening sessions): skill-set development with practical demonstrations and hands-on experience in set-up, ECG electrode placement and observing a number of ECG traces.
 
M18 - The Basics - an overview: Welcome to ECG interpretation, revision.
M19 - Atrial Fibrillation & Flutter: Detailed overview.
M20 – Bundle Branch Blocks: Detailed overview.
Practical Sessions



Cardiology

Heart Rate

Paediatric Cardiology

Adult Congenital Heart Disease

Learn how to perform and

read an ECG ...

    Nationally Recognised Qualification

    OCN Accredited - Level 3 (advanced level)

    CPD Accredited - The CPD Certification Service

    Introduces you to the fundamentals of setting up and operating an ECG machine

    Includes patient preparation

    Produce a valid (error free) ECG

    Learn and understand ECG traces

    Recognise recordings that require urgent attention

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS

VIRTUAL CLASSROOM OPTION INCLUDES COMPREHENSIVE PRACTISE@HOME ECG TRAINING KIT

Final interpretation of all ECG recordings is the responsibility of a medical professional.

Introduction to ECG Course (GPT009)

<section data-element_type="section" data-id="390cb445" data-settings='{"jet_parallax_layout_list":[]}' fr-original-style="" id="isPasted" style="box-sizing: border-box;"><div data-element_type="column" data-id="5a88b628" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="7818e4e5" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">What happens in this course?</h2></div><div data-element_type="widget" data-id="20a2cf44" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-text );" style="color: var( --e-global-color-text ); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">In this course, you will be initiated into the healing energies of Reiki Level 3. Significant personal growth often occurs after this initiation.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This enables you to attune others to Reiki. Reiki Level Three is about coming back to base/yourself in essence. It is about connecting deeper with the ever-abundant Reiki energy.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">You will be taught how to attune others, teach them about Reiki and how to connect to Reiki on a deeper level than before.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">If you would like to talk to me before committing to a course &ndash; please feel free to book a discovery call, I shall be happy to advise.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">I like to keep my courses informal and relaxing. My teaching follows a traditional format and observes the beautiful rituals as they were taught to me.<br fr-original-style="" style="box-sizing: border-box;">There is clear integration between theory and practice &ndash; everything is brought together within a holistic learning experience.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">As always, you are able to book individual tuition with my courses, please contact us if you are interested in this option.</p></div><div data-element_type="widget" data-id="1dcd56f5" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">What&#39;s included in the price?</h2></div><div data-element_type="widget" data-id="5d90133e" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-text );" style="color: var( --e-global-color-text ); box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Reiki Level Three Attunement</li><li fr-original-style="" style="box-sizing: border-box;">Course manual</li><li fr-original-style="" style="box-sizing: border-box;">A Reiki Lineage certificate</li><li fr-original-style="" style="box-sizing: border-box;">A Third Degree Usui Reiki certificate</li><li fr-original-style="" style="box-sizing: border-box;">Ongoing support</li></ul></div><div data-element_type="widget" data-id="3cf0fb92" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">Course content</h2></div><div data-element_type="widget" data-id="47def7e4" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-text );" style="color: var( --e-global-color-text ); box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Attunements</li><li fr-original-style="" style="box-sizing: border-box;">How to attune others</li><li fr-original-style="" style="box-sizing: border-box;">Learning the last sacred symbol</li><li fr-original-style="" style="box-sizing: border-box;">How to teach others Reiki</li><li fr-original-style="" style="box-sizing: border-box;">How to deepen your Reiki connection</li></ul></div></div><div data-element_type="column" data-id="6233ad08" data-settings='{"background_background":"classic"}' fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="3a952df" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">Level</h2></div><div data-element_type="widget" data-id="44d80f5e" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-4db45d7d );" style="color: var( --e-global-color-4db45d7d ); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Advanced</p></div><div data-element_type="widget" data-id="38e94787" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">Pre-requisites</h2></div><div data-element_type="widget" data-id="69c7ddc1" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-4db45d7d );" style="color: var( --e-global-color-4db45d7d ); box-sizing: border-box;">Completion of Reiki level 1 and Reiki level 2</div></div></section><section data-element_type="section" data-id="2e69362" data-settings='{"jet_parallax_layout_list":[]}' fr-original-style="" style="box-sizing: border-box;"><div data-element_type="column" data-id="1df9a64b" fr-original-style=" color: rgb(59, 61, 66);" style="color: rgb(59, 61, 66); box-sizing: border-box;"><div data-element_type="widget" data-id="9ab84cb" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">Your Reiki teacher, Charmaine Howard</h2></div><div data-element_type="widget" data-id="288714d7" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-text );" style="color: var( --e-global-color-text ); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">I have been teaching Reiki since 2015 and my love affair with it began way before then. No matter what else I have trained in, I always come back to the beauty and simplicity of Reiki.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">My teaching is grounded, and practical with plenty of emphasis on theory and developing your own personal practical experience.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">I have fostered a great love for Reiki over the years and incorporated it into my life daily, where it continues to guide and teach me.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">I hope to create a space for you to truly experience the healing and spiritual growth reiki can offer you.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">N.B</strong>&nbsp;I live in a caravan so In-person sessions will always be changing as and when we move around.</p></div></div><div data-element_type="column" data-id="402730c2" data-settings='{"background_background":"classic"}' fr-original-style=" color: rgb(59, 61, 66);" style="color: rgb(59, 61, 66); box-sizing: border-box;"><div data-element_type="widget" data-id="31bae50f" data-widget_type="heading.default" fr-original-style=" color: rgb(59, 61, 66);" id="isPasted" style="color: rgb(59, 61, 66); box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">Is this course for you?</h2></div><div data-element_type="widget" data-id="96776fa" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-text );" style="color: var( --e-global-color-text ); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">If you are looking to deepen your connection to Reiki even further and be able to teach others then,&nbsp;Absolutely, this course is for you.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Reiki is perfect for people who are wishing to support themselves through life, manage transitions, deal with chronic illness and are interested in stress management, self-healing and personal growth, with the added benefit of learning how to channel healing energy to help family members, pets and friends.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">All of my classes are designed so that anyone can benefit from the material presented. The class material is helpful for professionals such as nurses, massage therapists, physicians, or &ldquo;regular people&rdquo; who wish to use Reiki for spiritual growth, to help family, friends and for their own self-healing.</p></div><div data-element_type="widget" data-id="19123e71" data-widget_type="heading.default" fr-original-style=" color: rgb(59, 61, 66);" style="color: rgb(59, 61, 66); box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-503b5aef );" style="color: var( --e-global-color-503b5aef ); box-sizing: border-box;">Finding the right Reiki Level 3 course for you</h2></div><div data-element_type="widget" data-id="2e3098a1" data-widget_type="text-editor.default" fr-original-style=" color: var( --e-global-color-text );" style="color: var( --e-global-color-text ); box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">When you have decided to start your Reiki journey it is important that you choose a teacher that is right for you. Therefore I offer potential students a discovery call to discuss my approach so they can decide whether the timing is right for their adventure with Reiki to begin. If you are interested in the course but have never had a reiki treatment before, I would advise having at least 1 treatment before the course so you can experience the benefits of reiki for yourself. Please contact me for more information; call 07710 080487 or email info@spiritualvitality.co.za.</p></div></div></section>

Spiritual Vitality

Spirituality

Health & Wellbeing

Reiki

Third Degree Usui Reiki Course
To be a Reiki Master is not to be a master of Reiki; rather, it is to allow Reiki to become a master of you.
You will learn how to Attune others to the various Reiki degrees.
This course is comprehensive and detailed. You will have all the tools you need to start teaching Reiki to others.

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