15929 Improv courses

Duration 5 Days 30 CPD hours This course is intended for This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths. This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance. In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments. The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Microsoft Entra Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management. In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365?s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Microsoft Entra ID Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization?s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint. Once you have this understanding of Microsoft 365?s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels. Prerequisites * Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration. * A proficient understanding of DNS and basic functional experience with Microsoft 365 services. * A proficient understanding of general IT practices. * A working knowledge of PowerShell. 1 - CONFIGURE YOUR MICROSOFT 365 EXPERIENCE * Explore your Microsoft 365 cloud environment * Configure your Microsoft 365 organizational profile * Manage your tenant subscriptions in Microsoft 365 * Integrate Microsoft 365 with customer engagement apps * Complete your tenant configuration in Microsoft 365 2 - MANAGE USERS, LICENSES, AND MAIL CONTACTS IN MICROSOFT 365 * Determine the user identity model for your organization * Create user accounts in Microsoft 365 * Manage user account settings in Microsoft 365 * Manage user licenses in Microsoft 365 * Recover deleted user accounts in Microsoft 365 * Perform bulk user maintenance in Microsoft Entra ID * Create and manage guest users * Create and manage mail contacts 3 - MANAGE GROUPS IN MICROSOFT 365 * Examine groups in Microsoft 365 * Create and manage groups in Microsoft 365 * Create dynamic groups using Azure rule builder * Create a Microsoft 365 group naming policy * Create groups in Exchange Online and SharePoint Online 4 - ADD A CUSTOM DOMAIN IN MICROSOFT 365 * Plan a custom domain for your Microsoft 365 deployment * Plan the DNS zones for a custom domain * Plan the DNS record requirements for a custom domain * Create a custom domain in Microsoft 365 5 - CONFIGURE CLIENT CONNECTIVITY TO MICROSOFT 365 * Examine how automatic client configuration works * Explore the DNS records required for client configuration * Configure Outlook clients * Troubleshoot client connectivity 6 - CONFIGURE ADMINISTRATIVE ROLES IN MICROSOFT 365 * Explore the Microsoft 365 permission model * Explore the Microsoft 365 admin roles * Assign admin roles to users in Microsoft 365 * Delegate admin roles to partners * Manage permissions using administrative units in Microsoft Entra ID * Elevate privileges using Microsoft Entra Privileged Identity Management * Examine best practices when configuring administrative roles 7 - MANAGE TENANT HEALTH AND SERVICES IN MICROSOFT 365 * Monitor the health of your Microsoft 365 services * Monitor tenant health using Microsoft 365 Adoption Score * Monitor tenant health using Microsoft 365 usage analytics * Develop an incident response plan * Request assistance from Microsoft 8 - DEPLOY MICROSOFT 365 APPS FOR ENTERPRISE * Explore Microsoft 365 Apps for enterprise functionality * Explore your app compatibility by using the Readiness Toolkit * Complete a self-service installation of Microsoft 365 Apps for enterprise * Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager * Deploy Microsoft 365 Apps for enterprise from the cloud * Deploy Microsoft 365 Apps for enterprise from a local source * Manage updates to Microsoft 365 Apps for enterprise * Explore the update channels for Microsoft 365 Apps for enterprise * Manage your cloud apps using the Microsoft 365 Apps admin center 9 - ANALYZE YOUR MICROSOFT 365 WORKPLACE DATA USING MICROSOFT VIVA INSIGHTS * Examine the analytical features of Microsoft Viva Insights * Explore Personal insights * Explore Team insights * Explore Organization insights * Explore Advanced insights 10 - EXPLORE IDENTITY SYNCHRONIZATION * Examine identity models for Microsoft 365 * Examine authentication options for the hybrid identity model * Explore directory synchronization 11 - PREPARE FOR IDENTITY SYNCHRONIZATION TO MICROSOFT 365 * Plan your Microsoft Entra deployment * Prepare for directory synchronization * Choose your directory synchronization tool * Plan for directory synchronization using Microsoft Entra Connect * Plan for directory synchronization using Microsoft Entra Connect cloud sync 12 - IMPLEMENT DIRECTORY SYNCHRONIZATION TOOLS * Configure Microsoft Entra Connect prerequisites * Configure Microsoft Entra Connect * Monitor synchronization services using Microsoft Entra Connect Health * Configure Microsoft Entra Connect cloud sync prerequisites * Configure Microsoft Entra Connect cloud sync 13 - MANAGE SYNCHRONIZED IDENTITIES * Manage users with directory synchronization * Manage groups with directory synchronization * Use Microsoft Entra Connect Sync Security Groups to help maintain directory synchronization * Configure object filters for directory synchronization * Explore Microsoft Identity Manager * Troubleshoot directory synchronization 14 - MANAGE SECURE USER ACCESS IN MICROSOFT 365 * Manage user passwords * Enable pass-through authentication * Enable multifactor authentication * Enable passwordless sign-in with Microsoft Authenticator * Explore self-service password management * Explore Windows Hello for Business * Implement Microsoft Entra Smart Lockout * Implement conditional access policies * Explore Security Defaults in Microsoft Entra ID * Investigate authentication issues using sign-in logs 15 - EXAMINE THREAT VECTORS AND DATA BREACHES * Explore today's work and threat landscape * Examine how phishing retrieves sensitive information * Examine how spoofing deceives users and compromises data security * Compare spam and malware * Examine account breaches * Examine elevation of privilege attacks * Examine how data exfiltration moves data out of your tenant * Examine how attackers delete data from your tenant * Examine how data spillage exposes data outside your tenant * Examine other types of attacks 16 - EXPLORE THE ZERO TRUST SECURITY MODEL * Examine the principles and components of the Zero Trust model * Plan for a Zero Trust security model in your organization * Examine Microsoft's strategy for Zero Trust networking * Adopt a Zero Trust approach 17 - EXPLORE SECURITY SOLUTIONS IN MICROSOFT 365 DEFENDER * Enhance your email security using Exchange Online Protection and Microsoft Defender for Office 365 * Protect your organization's identities using Microsoft Defender for Identity * Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint * Protect against cyber attacks using Microsoft 365 Threat Intelligence * Provide insight into suspicious activity using Microsoft Cloud App Security * Review the security reports in Microsoft 365 Defender 18 - EXAMINE MICROSOFT SECURE SCORE * Explore Microsoft Secure Score * Assess your security posture with Microsoft Secure Score * Improve your secure score * Track your Microsoft Secure Score history and meet your goals 19 - EXAMINE PRIVILEGED IDENTITY MANAGEMENT * Explore Privileged Identity Management in Microsoft Entra ID * Configure Privileged Identity Management * Audit Privileged Identity Management * Control privileged admin tasks using Privileged Access Management 20 - EXAMINE AZURE IDENTITY PROTECTION * Explore Azure Identity Protection * Enable the default protection policies in Azure Identity Protection * Explore the vulnerabilities and risk events detected by Azure Identity Protection * Plan your identity investigation 21 - EXAMINE EXCHANGE ONLINE PROTECTION * Examine the anti-malware pipeline * Detect messages with spam or malware using Zero-hour auto purge * Explore anti-spoofing protection provided by Exchange Online Protection * Explore other anti-spoofing protection * Examine outbound spam filtering 22 - EXAMINE MICROSOFT DEFENDER FOR OFFICE 365 * Climb the security ladder from EOP to Microsoft Defender for Office 365 * Expand EOP protections by using Safe Attachments and Safe Links * Manage spoofed intelligence * Configure outbound spam filtering policies * Unblock users from sending email 23 - MANAGE SAFE ATTACHMENTS * Protect users from malicious attachments by using Safe Attachments * Create Safe Attachment policies using Microsoft Defender for Office 365 * Create Safe Attachments policies using PowerShell * Modify an existing Safe Attachments policy * Create a transport rule to bypass a Safe Attachments policy * Examine the end-user experience with Safe Attachments 24 - MANAGE SAFE LINKS * Protect users from malicious URLs by using Safe Links * Create Safe Links policies using Microsoft 365 Defender * Create Safe Links policies using PowerShell * Modify an existing Safe Links policy * Create a transport rule to bypass a Safe Links policy * Examine the end-user experience with Safe Links 25 - EXPLORE THREAT INTELLIGENCE IN MICROSOFT 365 DEFENDER * Explore Microsoft Intelligent Security Graph * Explore alert policies in Microsoft 365 * Run automated investigations and responses * Explore threat hunting with Microsoft Threat Protection * Explore advanced threat hunting in Microsoft 365 Defender * Explore threat analytics in Microsoft 365 * Identify threat issues using Microsoft Defender reports 26 - IMPLEMENT APP PROTECTION BY USING MICROSOFT DEFENDER FOR CLOUD APPS * Explore Microsoft Defender Cloud Apps * Deploy Microsoft Defender for Cloud Apps * Configure file policies in Microsoft Defender for Cloud Apps * Manage and respond to alerts in Microsoft Defender for Cloud Apps * Configure Cloud Discovery in Microsoft Defender for Cloud Apps * Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps 27 - IMPLEMENT ENDPOINT PROTECTION BY USING MICROSOFT DEFENDER FOR ENDPOINT * Explore Microsoft Defender for Endpoint * Configure Microsoft Defender for Endpoint in Microsoft Intune * Onboard devices in Microsoft Defender for Endpoint * Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management * Manage device discovery and vulnerability assessment * Reduce your threat and vulnerability exposure 28 - IMPLEMENT THREAT PROTECTION BY USING MICROSOFT DEFENDER FOR OFFICE 365 * Explore the Microsoft Defender for Office 365 protection stack * Investigate security attacks by using Threat Explorer * Identify cybersecurity issues by using Threat Trackers * Prepare for attacks with Attack simulation training 29 - EXAMINE DATA GOVERNANCE SOLUTIONS IN MICROSOFT PURVIEW * Explore data governance and compliance in Microsoft Purview * Protect sensitive data with Microsoft Purview Information Protection * Govern organizational data using Microsoft Purview Data Lifecycle Management * Minimize internal risks with Microsoft Purview Insider Risk Management * Explore Microsoft Purview eDiscovery solutions 30 - EXPLORE ARCHIVING AND RECORDS MANAGEMENT IN MICROSOFT 365 * Explore archive mailboxes in Microsoft 365 * Enable archive mailboxes in Microsoft 365 * Explore Microsoft Purview Records Management * Implement Microsoft Purview Records Management * Restore deleted data in Exchange Online * Restore deleted data in SharePoint Online 31 - EXPLORE RETENTION IN MICROSOFT 365 * Explore retention by using retention policies and retention labels * Compare capabilities in retention policies and retention labels * Define the scope of a retention policy * Examine the principles of retention * Implement retention using retention policies, retention labels, and eDiscovery holds * Restrict retention changes by using Preservation Lock 32 - EXPLORE MICROSOFT PURVIEW MESSAGE ENCRYPTION * Examine Microsoft Purview Message Encryption * Configure Microsoft Purview Message Encryption * Define mail flow rules to encrypt email messages * Add organizational branding to encrypted email messages * Explore Microsoft Purview Advanced Message Encryption 33 - EXPLORE COMPLIANCE IN MICROSOFT 365 * Plan for security and compliance in Microsoft 365 * Plan your beginning compliance tasks in Microsoft Purview * Manage your compliance requirements with Compliance Manager * Examine the Compliance Manager dashboard * Analyze the Microsoft Compliance score 34 - IMPLEMENT MICROSOFT PURVIEW INSIDER RISK MANAGEMENT * Explore insider risk management * Plan for insider risk management * Explore insider risk management policies * Create insider risk management policies * Investigate insider risk management activities and alerts * Explore insider risk management cases 35 - IMPLEMENT MICROSOFT PURVIEW INFORMATION BARRIERS * Explore Microsoft Purview Information Barriers * Configure information barriers in Microsoft Purview * Examine information barriers in Microsoft Teams * Examine information barriers in OneDrive * Examine information barriers in SharePoint 36 - EXPLORE MICROSOFT PURVIEW DATA LOSS PREVENTION * Examine Data Loss Prevention * Explore Endpoint data loss prevention * Examine DLP policies * View DLP policy results * Explore DLP reports 37 - IMPLEMENT MICROSOFT PURVIEW DATA LOSS PREVENTION * Plan to implement Microsoft Purview Data Loss Protection * Implement Microsoft Purview's default DLP policies * Design a custom DLP policy * Create a custom DLP policy from a template * Configure email notifications for DLP policies * Configure policy tips for DLP policies 38 - IMPLEMENT DATA CLASSIFICATION OF SENSITIVE INFORMATION * Explore data classification * Implement data classification in Microsoft 365 * Explore trainable classifiers * Create and retrain a trainable classifier * View sensitive data using Content explorer and Activity explorer * Detect sensitive information documents using Document Fingerprinting 39 - EXPLORE SENSITIVITY LABELS * Manage data protection using sensitivity labels * Explore what sensitivity labels can do * Determine a sensitivity label's scope * Apply sensitivity labels automatically * Explore sensitivity label policies 40 - IMPLEMENT SENSITIVITY LABELS * Plan your deployment strategy for sensitivity labels * Examine the requirements to create a sensitivity label * Create sensitivity labels * Publish sensitivity labels * Remove and delete sensitivity labels ADDITIONAL COURSE DETAILS: Nexus Humans MS-102T00: Microsoft 365 Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-102T00: Microsoft 365 Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. HOW CUSTOMER JOURNEYS ARE DESIGNED * Understand the concept of the customer journey * Understand the ways of designing and improving customer journeys * HOW TO TARGET MARKETS AND STAKEHOLDERS * Understand the characteristics of markets * Understand marketing activities and techniques * Know how to describe customer needs and internal and external factors that affect these * Know how to identify service providers and explain their value propositions * HOW TO FOSTER STAKEHOLDER RELATIONSHIPS * Understand the concepts mutual readiness and maturity * Understand the different supplier and partner relationship types, and how these are managed * Know how to develop customer relationships * Know how to analyze customer needs * Know how to use communication and collaboration activities and techniques * Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships * Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management * HOW TO SHAPE DEMAND AND DEFINE SERVICE OFFERINGS * Understand methods for designing digital service experiences based on value driven, data driven and user centered service design * Understand approaches for selling and obtaining service offerings * Know how to capture, influence and manage demand and opportunities * Know how to collect, specify and prioritize requirements from a diverse range of stakeholders * Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design * HOW TO ALIGN EXPECTATIONS AND AGREE DETAILS OF SERVICES * Know how to plan for value co-creation * Know how to negotiate and agree service utility, warranty and experience * Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management HOW TO ONBOARD AND OFFBOARD CUSTOMERS AND USERS * Understand key transition, onboarding and offboarding activities * Understand the ways of relating with users and fostering user relationships * Understand how users are authorized and entitled to services * Understand different approaches to mutual elevation of customer, user and service provider capabilities * Know how to prepare onboarding and offboarding plans * Know how to develop user engagement and delivery channels * Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services * Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement HOW TO ACT TOGETHER TO ENSURE CONTINUAL VALUE CO-CREATION * Understand how users can request services * Understand methods for triaging of user requests * Understand the concept of user communities * Understand methods for encouraging and managing customer and user feedback * Know how to foster a service mindset (attitude, behavior and culture) * Know how to use different approaches to provision of user services * Know how to seize and deal with customer and user ?moments of truth? * Know how the ?Service request management? practice can be applied to enable and contribute to service usage HOW TO REALIZE AND VALIDATE SERVICE VALUE * Understand methods for measuring service usage and customer and user experience and satisfaction * Understand charging mechanisms * Know how to assess service value realization * Know how to prepare to evaluate and improve the customer journey * Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization * ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. ADDITIONAL COURSE DETAILS: Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for The audience for this course is data professionals managing data and databases who want to learn about administering the data platform technologies that are available on Microsoft Azure. This course is also valuable for data architects and application developers who need to understand what technologies are available for the data platform with Azure and how to work with those technologies through applications. This course provides students with the knowledge and skills to administer a SQL Server database infrastructure for cloud, on-premises and hybrid relational databases and who work with the Microsoft PaaS relational database offerings. Additionally, it will be of use to individuals who develop applications that deliver content from SQL-based relational databases. Prerequisites In addition to their professional experience, students who take this training should have technical knowledge equivalent to the following courses: AZ-900T00 Microsoft Azure Fundamentals DP-900T00 Microsoft Azure Data Fundamentals 1 - PREPARE TO MAINTAIN SQL DATABASES ON AZURE * Describe Microsoft Intelligent Data Platform roles * Understand SQL Server in an Azure virtual machine * Design Azure SQL Database for cloud-native applications * Explore Azure SQL Database Managed Instance 2 - DEPLOY IAAS SOLUTIONS WITH AZURE SQL * Explain IaaS options to deploy SQL Server in Azure * Understand hybrid scenarios * Explore performance and security * Explain high availability and disaster recovery options 3 - DEPLOY PAAS SOLUTIONS WITH AZURE SQL * Explain PaaS options for deploying SQL Server in Azure * Explore single SQL database * Deploy SQL database elastic pool * Understand SQL database hyperscale * Examine SQL managed instance * Describe SQL Edge 4 - EVALUATE STRATEGIES FOR MIGRATING TO AZURE SQL * Understand compatibility level * Understand Azure preview features * Describe Azure database migration options 5 - MIGRATE SQL WORKLOADS TO AZURE SQL DATABASES * Choose the right SQL Server Instance option in Azure * Migrate SQL Server to Azure SQL Database offline * Migrate SQL Server to Azure SQL Database online * Load and move data to Azure SQL Database 6 - MIGRATE SQL WORKLOADS TO AZURE MANAGED INSTANCES * Evaluate migration scenarios to SQL Database Managed Instance * Migrate to SQL Database Managed Instance * Load and Move data to SQL Database Managed Instance 7 - CONFIGURE DATABASE AUTHENTICATION AND AUTHORIZATION * Describe Active Directory and Azure Active Directory * Describe authentication and identities * Describe Security Principals * Describe database and object permissions * Identify authentication and authorization failures 8 - PROTECT DATA IN-TRANSIT AND AT REST * Explore Transparent Data Encryption * Configure server and database firewall rules * Explain object encryption and secure enclaves * Enable encrypted connections * Describe SQL injection * Understand Azure Key Vault 9 - IMPLEMENT COMPLIANCE CONTROLS FOR SENSITIVE DATA * Explore data classification * Explore server and database audit * Implement Dynamic Data Masking * Implement Row Level security * Understand Microsoft Defender for SQL * Explore Azure SQL Database Ledger * Implement Azure Purview 10 - DESCRIBE PERFORMANCE MONITORING * Describe performance monitoring tools * Describe critical performance metrics * Establish baseline metrics * Explore extended events * Describe Azure SQL Insights * Explore Query Performance Insight 11 - CONFIGURE SQL SERVER RESOURCES FOR OPTIMAL PERFORMANCE * Explain how to optimize Azure storage for SQL Server virtual machines * Describe virtual machine resizing * Optimize database storage * Control SQL Server resources 12 - CONFIGURE DATABASES FOR OPTIMAL PERFORMANCE * Explore database maintenance checks * Describe database scoped configuration options * Describe automatic tuning * Describe intelligent query processing 13 - EXPLORE QUERY PERFORMANCE OPTIMIZATION * Understand query plans * Explain estimated and actual query plans * Describe dynamic management views and functions * Explore Query Store * Identify problematic query plans * Describe blocking and locking 14 - EVALUATE PERFORMANCE IMPROVEMENTS * Describe wait statistics * Tune and maintain indexes * Understand query hints 15 - EXPLORE PERFORMANCE-BASED DESIGN * Describe normalization * Choose appropriate data types * Design indexes 16 - AUTOMATE DEPLOYMENT OF DATABASE RESOURCES * Describe deployment models in Azure * Automate deployment by using Azure Resource Manager templates and Bicep * Automate deployment by using PowerShell * Automate deployment by using Azure CLI 17 - CREATE AND MANAGE SQL AGENT JOBS * Create a SQL Server maintenance plan * Describe task status notifications 18 - MANAGE AZURE PAAS TASKS USING AUTOMATION * Explore Elastic jobs * Understand Azure Automation * Build an automation runbook * Automate database workflows by using Logic Apps * Monitor automated tasks 19 - DESCRIBE HIGH AVAILABILITY AND DISASTER RECOVERY STRATEGIES * Describe recovery time objective and recovery point objective * Explore high availability and disaster recovery options * Describe Azure high availability and disaster recovery features for Azure Virtual Machines * Describe high availability and disaster recovery options for PaaS deployments * Explore an IaaS high availability and disaster recovery solution * Describe hybrid solutions 20 - EXPLORE IAAS AND PAAS SOLUTIONS FOR HIGH AVAILABILITY AND DISASTER RECOVERY * Describe failover clusters in Windows Server * Configure Always-on availability groups * Describe temporal tables in Azure SQL Database * Describe active geo-replication for Azure SQL Database * Explore auto-failover groups for Azure SQL Database and Azure SQL Managed Instance 21 - BACK UP AND RESTORE DATABASES * Back up and restore SQL Server running on Azure virtual machines * Back up a SQL Server virtual machine * Back up and restore a database using Azure SQL Database ADDITIONAL COURSE DETAILS: Nexus Humans DP-300T00: Administering Microsoft Azure SQL Solutions training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DP-300T00: Administering Microsoft Azure SQL Solutions course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The psychological insights and skills you need Knowing how to resolve conflict constructively is an essential life skill – improving personal and professional relationships, mental health, productivity and more… -------------------------------------------------------------------------------- * Accredited CPD Certificate : 6 hours * Length 1 day (9.30am - 4.00pm) -------------------------------------------------------------------------------- > Counts towards the Diploma – from 2024, this course will be a requirement of Part 1 of the HG Diploma. > A fantastic approach that helps you unpack the issues, respond positively and > find an effective solution that moves everyone forward... THIS COURSE WILL: * deepen your understanding of why conflicts develop and escalate, the psychological factors involved and the cultural and contextual influences on our perceptions, experience and responses to conflict * build your confidence and comfort around being in situations that involve conflict * give you a range of skills and techniques that you can use with both individuals and groups, in therapy or the workplace – or with your friends and family – to resolve conflict constructively It will also enable you to: * help clients recognise conflict and understand their own responses to it * help clients develop the skills to engage with conflict productively, so they are more likely to reach positive outcomes * provide clients with a framework and structure for addressing conflict in a healthy way * help clients become less fearful of conflict, so they don’t avoid it in ways that are unhelpful and to recognise the role of conflict in healthy relationships * provide psychoeducation, explaining how barriers to needs can cause conflict and how this can be different in different cultural contexts The course is interactive and experiential, with a focus on developing practical and transferable conflict resolution skills. It combines trainer input, discussion, small group activities and role-play to build your confidence when helping to resolve conflict at all levels, whether one-to-one or in organisations. WHY TAKE THIS COURSE Conflict isn’t always destructive. Properly handled it can be creative and productive, leading to better outcomes and possibilities for all. Although conflict is a normal, ever-present possibility in our lives – between family, friends, colleagues, neighbours, and in our interactions with organisations – when it  becomes entrenched it can cause immense individual distress, and waste time and money. Addressing interpersonal conflict using the psychological insights, concepts and proven techniques you will learn on the day, helps us to solve problems creatively and improve the health and wellbeing of those involved. To lead a healthy life we don’t need to avoid all conflict, but we do need to know how to approach it in ways which can help everyone involved meet their emotional needs, a win/win for all. Learning the human givens approach to conflict resolution helps to reduce the potential damaging consequences of destructive conflict and embrace the benefits of constructive conflict. Throughout the day, Rupinder will draw on her own considerable practical experience of successful conflict resolution and mediation in a wide range of settings as she provides expert guidance and training in the psychological insights and skills you need to be able to constructively resolve conflict between individuals and/or groups. > Addressing conflict in the right way helps us solve problems and improves the > health and wellbeing of everyone involved... WHAT THE COURSE COVERS * The common causes of interpersonal conflict * The negative impacts and potential benefits in conflict situations * How to consider intentions and outcomes when engaging in conflict * The different methods used to influence the outcome of conflict, and how the method influences the outcome * What a resolution really is * The cultural and contextual influences on perceptions, experience, and responses to conflict * The role our innate needs and resources play in conflict situations * Identifying our influence on the process of conflict * Effective skills to engage people who are in conflict * A practical, sequenced model for effective mediation and conflict resolution * An effective framework for facilitating constructive conversations * How to structure a session/s to: facilitate resolution, increase engagement, understanding and define the needs of all parties * Effective skills to facilitate negotiations * Techniques and diffusing strategies to reduce potential barriers * How to access resources to build agreements that last * The effective skills needed to facilitate negotiations * How to implement opportunities in organisations to address conflict effectively * Ways to develop your leadership ability to respond to conflict and/or support others who are enduring it * How to use this to support the process of resolution by improving how individuals relate to one another and addressing the contentious issues constructively * And much more [https://www.humangivens.com/college/conflict-resolution-training/#programme]… -------------------------------------------------------------------------------- COURSE PROGRAMME The ‘Conflict Resolution’ course starts at 9.30am and runs until 4.00pm. * From 8.30am Registration (Tea and coffee served until 9.25am) * 9.30am Approaches to conflict * 11.00am Discussion over tea/coffee * 11.30am Understanding Causes and Impact * 1.00pm Lunch (included) * 1.45pm Increasing engagement * 3.00pm Discussion over tea/coffee * 3.15pm Reaching Resolution * 4.00pm Day ends -------------------------------------------------------------------------------- WHO IS THIS COURSE SUITABLE FOR? * This course is for anyone wishing to understand more about the different ways conflict can affect us, or to feel more confident in a facilitation or leadership role when helping conflicted people * It is also very relevant to anyone working in a supportive role – such as counsellors, psychotherapists, managers, HR staff, life coaches, Mindset Coaches, social workers etc. – as well as employees, customer service personnel and anyone working in schools and education. -------------------------------------------------------------------------------- This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Watercolour for All 4 week Online Course Monday Morning Via Zoom

Do you want your dating to be an enjoyable and empowered experience? Would you like to develop a healthier, more intentional approach to dating? Sign up to Rachel's eight week course and get the tools you need to become more resilient and understand the psychological processes going on with dating.

Fun, easy to follow line dance for beginners and those with no dance experience.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITIL© 4 Foundation certification and who want to prepare for ITIL© 4 Foundation exam. Overview By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITIL© Practices, and the new Service Value Chain that incorporate the core of ITIL© version 4. ITIL© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL© 4. This course will earn you 21 PDUs. This class includes an exam voucher. 1 - ITIL 4 OVERVIEW * Introduction to ITIL * Key Concepts of ITIL 2 - THE ITIL FRAMEWORK * The Four Dimensions of Service Management * The ITIL Service Value System 3 - THE ITIL GUIDING PRINCIPLES * Focus on Value * Start Where You Are * Progress Iteratively with Feedback * Collaborate and Promote Visibility * Think and Work Holistically * Keep It Simple and Practical * Optimize and Automate 4 - THE ITIL SERVICE VALUE SYSTEM (SVS) * Governance * The Service Value Chain * Continual Improvement 5 - KEY ITIL PRACTICES * Continual Improvement * Service Level Management * Change Control * Incident Management * Service Request Management * Service Desk * Problem Management 6 - OTHER ITIL PRACTICES * General Management Practices * Service Management Practices * Technical Management Practices

Duration 1 Days 6 CPD hours This course is intended for This course is primarily designed for students who want to gain the skills necessary to use VBA to automate tasks in Excel such as collecting data from external sources, cleaning, and manipulating data. The target student may also want to learn how to create custom worksheet functions to streamline worksheet formulas and make complex worksheets easier to support, maintain, and understand. Overview Identify general components of VBA and their appropriate use in solving business solutions. Record VBA macros to automate repetitive tasks. Write VBA code to create VBA subroutines and functions. Use various programming elements to solve problems through code, including variables,objects, conditional statements, and loops. Eliminate, avoid, or handle errors in VBA code, and optimize its performance. VBA (Visual Basic for Applications) enables you to enhance and extend the capabilities of Microsoft Excel and other applications in the Microsoft 365 application suite. You can use VBA to perform tasks that would be difficult or impossible to do using only worksheet functions, and you can automate a wide range of tasks so they can be performed faster, more consistently, and with less effort than performing them manually. This course will give you a good foundation for understanding, creating, and using VBA in your own Excel workbooks. You will learn how to use the macro recorder effectively, as well as how to write your own VBA code from scratch. You will use tools built into Excel to explore and learn VBA's capabilities and to optimize and debug your code. Prerequisites To ensure your success in this course, you should be an experienced Excel user who is comfortable creating and working with Excel workbooks, including tasks such as entering worksheet formulas, using absolute and relative addressing, formatting cells, and creating pivot tables and charts. This level of skill could be acquired by taking the Microsoft Excel for Office 365 (Desktop or Online) courses, Parts 1, 2, and 3. 1. USING VBA TO SOLVE BUSINESS PROBLEMS * Use Macros to Automate Tasks in Excel * Identify Components of Macro-Enabled Workbooks * Configure the Excel VBA Environment 2. RECORDING A MACRO * Use the Macro Recorder to Create a VBA Macro * Record a Macro with Relative Addressing * Delete Macros and Modules * Identify Strategies for Using the Macro Recorder 3. WRITING VBA CODE DIRECTLY * Write VBA Code * Discover Objects You Can Use * Create a Custom Function 4. SOLVING PROBLEMS THROUGH CODE * Make Decisions in Code * Work with Variables * Perform Repetitive Tasks 5. IMPROVING YOUR VBA CODE * Debug VBA Errors * Deal with Errors * Improve Macro Performance 6. CONTROLLING HOW AND WHEN MACROS RUN * Prompt the User for Information * Configure Macros to Run Automatically ADDITIONAL COURSE DETAILS: Nexus Humans VBA with Microsoft Excel (v1.2) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VBA with Microsoft Excel (v1.2) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

A masterclass in devising therapeutic metaphors This inspiring online training day gives you powerful, non-intrusive ways to help distressed young people – and others – overcome difficulties in their lives – the skills you will learn can also be used with adults -------------------------------------------------------------------------------- * Accredited CPD: 6 hours * Length: 1 day (9.15am - 4.00pm GMT) -------------------------------------------------------------------------------- LIVE ONLINE – Join Pamela Woodford live online on Tuesday 18th June 2024 for this enjoyable, experiential CPD accredited training day – you will have plenty of opportunities to ask questions, take part in exercises to practice the steps involved, come up with pertinent metaphors and create your own story. Limited numbers. BONUS RECORDING – you will also get a recording of the tutor sessions for a limited time afterwards to maximise your learning. >>  If you can’t make this date please register your interest below and we’ll let you know as soon as a new date is available. > Fantastic online training, engaging and thought-provoking throughout. The > confidence Pamela has given me will impact positively on my everyday practice, > I am truly inspired... > > PSYCHOTHERAPIST WHY TAKE THIS COURSE Children’s natural affinity with stories gives us an incredibly powerful, non-directive way to help emotionally distressed and abused young people, who can sometimes be hard to reach in any other way.  On this practical live training event you will learn how to tap into your own metaphorical brain to create therapeutic stories and metaphors ‘in the moment’ that are appropriate to each individual’s circumstances and experiences. Throughout the day Pamela – a master storyteller and highly experienced psychotherapist – draws on her own case histories, metaphor and story examples as she guides you through the steps involved in ‘thinking on your feet’ and creating a story yourself in the moment.  By the end of the day you will have lots of new, innovative ways to engage with and help distressed children deal with the experiences they have had – whilst also offering them hope, understanding, and new ways of thinking and feeling about life and themselves. Indeed, you may well be surprised at how quickly positive psychological changes occur as a result of the stories you will create and tell ‘in the moment’. Stories also play a crucial role in child development – through the ways the different characters think, act and overcome difficulties, children gain important templates for understanding the world and dealing with the challenges and situations they will meet in life – both now and in the future. They are a wonderful way to help build resilience. Storytelling and the careful use of therapeutic metaphor are crucial elements of successful counselling and psychotherapy – they help bypass assumptions and rigid thinking to offer a new, broader way of looking at things, awaken innate resources and offer crucial hope – just what struggling children need… > Wonderful, interactive online course. Pamela is a joy to listen to – I learnt > so much > > COUNSELLOR WHAT WILL YOU LEARN * A clear understanding of how to address emotional issues in children * Simple ways to calm and relax children – “it’s the way you tell ‘em” * Tips for igniting your own imagination and creativity * How to ‘think metaphor’ to find the right one for each situation * A step-by-step guide to creating your own stories – the 6 steps for creating short stories with metaphors specifically tailored to quickly bring about positive psychological changes in children and young people * Breathing life into inanimate objects and taking inspiration from nature – how to tune into your metaphorical mind * Valuable experience in creating your own therapeutic story from scratch * How to use your stories and metaphors * The importance of paying attention to the words children use when telling you something * Case histories which illustrate the effectiveness and flexibility of stories – and show why they are such powerful therapeutic tools, even with difficult cases * How to find your own metaphors and connect them emotionally to distressing situations * Using embedded suggestions in stories – exercise * Different ways to use therapeutic stories, such as those in Pamela’s acclaimed Brighter Little Minds series, to develop emotional literacy * The importance of incorporating all of our senses * How to adapt stories to use with adolescents and adults * Tips for thinking creatively ‘on your feet’ to come up with suitable metaphors and ideas there and then in the moment * Flexible skills that can easily be adapted to working with adults * Why subtly entwining a child’s interests into a story makes its impact stronger * How to introduce a story or therapeutic metaphor naturally into your conversation * Feedback on the story you create and time to ask questions of the tutor – a highly experienced and creative psychotherapist who has spent decades working therapeutically with distressed children and young people * A greater appreciation of the subtle power of metaphor, imagination and embedded suggestions [https://www.humangivens.com/college/therapeutic-language-workshop/] and how to use them to help the young people you care for * Increased confidence in creating and telling therapeutic stories yourself * A variety of story examples and ‘scripts’ * Lots of new ideas from Pamela Woodford’s ‘treasure chest of healing spells’ to spark your own creativity * Tips for improving your own storytelling abilities > Such a helpful live online training day – the use of metaphor via story form > is a powerful tool > > HEAD OF BEHAVIOUR SUPPORT SERVICE – EDUCATION -------------------------------------------------------------------------------- Course Programme The ‘How to create healing stories for distressed children’ live online workshop starts at 9.15am and runs until 4.00pm. (GMT). * 9.15am Join the Zoom meeting * 9.30am What can go wrong for children? How stories can help * 11.00am Comfort break and discussion * 11.10am Using metaphor, relaxation, imagination and embedded suggestions * 1.00pm Lunch break * 1.40pm Setting the scene and creating the story * 3.10pm Comfort break and discussion * 3.20pm Sharing the stories you have created * 4.00pm Day ends -------------------------------------------------------------------------------- WHO IS THIS COURSE SUITABLE FOR? Anyone working with emotionally distressed children or young people, including: * Psychotherapists, therapists and counsellors * Teachers and educational professionals * Childcare and healthcare professionals (and students) * Foster carers * Adoptive parents – and perspective adoptive parents * Social workers * Parents and carers * Interested friends or family who wish to help a young person they know * And anyone who would like to attend for personal reasons -------------------------------------------------------------------------------- https://directory.cpdstandards.com/providers/human-givens-college/ This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.