Name: Psychological Wellbeing
Price: 12 GBP
Availability: InStock

Wellbeing: WellbeingPsychotherapy is a perfect way to assist people suffering from various mental illnesses or psychological challenges. Psychotherapy is talking therapy. However, this psychological treatment is not as simple as it sounds. Psychotherapy practitioners require a wide range of skills to understand their patients and prepare them to face their challenges. Furthermore, they must have a thorough understanding of human psychology. With this Advanced Practice in Psychological Wellbeing course, you can learn all of this as well as the basics of human psychology.This Advanced Practice in Psychological Wellbeing course aims to provide you with a better understanding of the core concepts of psychotherapy, such as common psychological problems, the difference between psychotherapy and counselling, various forms and types of psychotherapy, and so on. This exclusive Wellbeing Practitioner course will introduce you to the role of a psychological wellbeing practitioner and the skills required. You will also learn about crisis intervention and how to assist a client in crisis.Courses are included in this Advanced Practice in Psychological Wellbeing Bundle Course<ul><li>Course 01: Psychological Wellbeing Practitioner</li><li>Course 02: Diploma in Health and Wellbeing </li><li>Course 03: Level 2 Certificate in Awareness of Mental Health Problems</li></ul>[ Note: Free PDF certificate as soon as completing the Advanced Practice in Psychological Wellbeing Course] Advanced Practice in Psychological WellbeingDetailed course curriculum of Psychological Wellbeing Practitioner<ul><li>Module 01: An Overview of Psychotherapy</li><li>Module 02: Necessary Skills of a Psychological Wellbeing Practitioner</li><li>Module 03: Different Types of Therapies</li><li>Module 04: The Ways of Engaging and Assessing the Patients</li><li>Module 05: Understanding the Low Intensity CBT Treatment</li><li>Module 06: Different Forms of Psychotherapy</li><li>Module 07: The Ways of Helping the Client in Crisis</li><li>Module 08: Understanding Crisis Intervention</li></ul>Assessment Method of WellbeingAfter completing each module of the Advanced Practice in Psychological Wellbeing Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.Certification of WellbeingAfter completing the MCQ/Assignment assessment for this Advanced Practice in Psychological Wellbeing course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 Advanced Practice in Psychological WellbeingThis Advanced Practice in Psychological Wellbeing Course is designed for anyone who wants to learn more about Psychological Well-being Practitioner or who wants to start a career.
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 Advanced Practice in Psychological WellbeingThere are no specific requirements for this Advanced Practice in Psychological Wellbeing course because it does not require any advanced knowledge or skills.
 </div> <h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 Wellbeing: Wellbeing Training
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 

 </div>

Training Tale

Psychological Wellbeing Practitioner

Health & Wellbeing

Psychological Wellbeing

Children's Wellbeing Practitioner (CWP)

Wellbeing

Psychological Wellbeing Practitioners (PWP)

Advanced Practice in Psychological Wellbeing

General Admission

Practice in Psychological Wellbeing Training OnlinePsychotherapy is a perfect way to assist people suffering from various mental illnesses or psychological challenges. Psychotherapy is talking therapy. However, this psychological treatment is not as simple as it sounds. Psychotherapy practitioners require a wide range of skills to understand their patients and prepare them to face their challenges. Furthermore, they must have a thorough understanding of human psychology. With this Practice in Psychological Wellbeing Training course, you can learn all of this as well as the basics of human psychology.This Practice in Psychological Wellbeing Training course aims to provide you with a better understanding of the core concepts of psychotherapy, such as common psychological problems, the difference between psychotherapy and counselling, various forms and types of psychotherapy, and so on. This exclusive Wellbeing Practitioner course will introduce you to the role of a psychological wellbeing practitioner and the skills required. You will also learn about crisis intervention and how to assist a client in crisis.Courses are included in this Practice in Psychological Wellbeing Training Bundle Course<ul><li>Course 01: Psychological Wellbeing Practitioner</li><li>Course 02: Diploma in Health and Wellbeing </li><li>Course 03: Level 2 Certificate in Awareness of Mental Health Problems</li></ul> Practice in Psychological Wellbeing TrainingDetailed course curriculum of Practice in Psychological Wellbeing Training<ul><li>Module 01: An Overview of Psychotherapy</li><li>Module 02: Necessary Skills of a Psychological Wellbeing Practitioner</li><li>Module 03: Different Types of Therapies</li><li>Module 04: The Ways of Engaging and Assessing the Patients</li><li>Module 05: Understanding the Low Intensity CBT Treatment</li><li>Module 06: Different Forms of Psychotherapy</li><li>Module 07: The Ways of Helping the Client in Crisis</li><li>Module 08: Understanding Crisis Intervention</li></ul>Assessment Method of Practice in Psychological Wellbeing TrainingAfter completing each module of the Practice in Psychological Wellbeing Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.Certification of Practice in Psychological Wellbeing TrainingAfter completing the MCQ/Assignment assessment for this Practice in Psychological Wellbeing Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 Practice in Psychological Wellbeing TrainingThis Practice in Psychological Wellbeing Training Course is designed for anyone who wants to learn more about Psychological Well-being Practitioner or who wants to start a career.
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 Practice in Psychological Wellbeing TrainingThere are no specific requirements for this Practice in Psychological Wellbeing Training course because it does not require any advanced knowledge or skills.
 </div> <h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 Practice in Psychological Wellbeing Training
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 

 </div>

Psychology Counselling

Clifton Practice Hypnotherapy Training (CPHT)

Centre for Counselling & Psychotherapy Training (CCPT)

Practice in Psychological Wellbeing Training

This Mental Health Care - MCA and DOLS course is designed for healthcare and social care professionals equipping them with the skills and practical knowledge required to protect the welfare and rights of people who lack mental capacity. It includes step-by-step training and guidance for assessing mental capacity, as well as important information on making best-interest decision-making.The purpose of this qualification is to increase your understanding of mental health issues and explain key areas where you can take the necessary steps to reduce pressure, manage potential stressors, and limit the negative impact that work may have on you or your employees.This comprehensive Mental Health Care - MCA and DOLS course will assist you in learning healthy ways to deal with workplace stress, creating a mentally healthy environment, and providing appropriate support to individuals experiencing mental health issues in the workplace. By the end of this course, you will have a solid understanding of your legal responsibilities, as well as how to make an application if an individual is being deprived of their liberty.Learning OutcomesAfter completing this course, the learner will be able to:<ul><li>Understand the basic concepts of the Mental Capacity Act.</li><li>Know how to make decisions in the patient's or service user's best interests.</li><li>Gain the skills to provide quality care and treatment to vulnerable adults who lack the capacity.</li><li>Understand how to manage patient records and maintain patient confidentiality.</li><li>Know the MCA Act 2005 and mental capacity assessment law.</li><li>Understand the public bodies and services created by the MCA Act 2005.</li><li>Gain excellent knowledge of mental health advocacy and advanced planning.</li><li>Gain in-depth knowledge of human rights and quality commission requirements.</li></ul>Why Choose This Course from Us<ul><li>Self-paced course, access available from anywhere.</li><li>This Course developed by industry experts.</li><li>This Course MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Mental Health Care - MCA and DOLS course.</li></ul>**Courses are included in this Bundle Course**<ul><li>Course 01: Mental Health Care - MCA and DOLS</li><li>Course 02: Introduction to Psychotherapy</li><li>Course 03: Diploma in Mastering Psychology</li><li>Course 04: Social Worker: Social Work</li><li>Course 05: Level 2 Certificate in Behaviour that Challenges in Children</li></ul>*** Other Benefits of This Bundle Course ***<ul><li>Free 5 PDF Certificate</li><li>Lifetime Access</li><li>Free Retake Exam</li><li>Tutor Support</li></ul>[ Note: Free PDF certificate as soon as completing the Mental Health Care - MCA and DOLS course] Detailed course curriculum of this Mental Health Care - MCA and DOLS Course:<ul><li>Module 01: An Overview of Mental Capacity Act</li><li>Module 02: Assessing Mental Capacity</li><li>Module 03: How to make Best Interest Decision</li><li>Module 04: Mental Capacity Advocates and Forward Planning</li><li>Module 05: Treatment Protocols for People Who Lack Capacity</li><li>Module 06: Confidentiality and Record Keeping</li><li>Module 07: Public Bodies and Services Created by MCA Act 2005</li><li>Module 08: Interface with Legislation, Policy and Procedures</li><li>Module 09: Deprivation of Liberty Safeguards</li><li>Module 10: Lawful Deprivation</li><li>Module 11: Legal Background to DOLS</li><li>Module 12: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic</li><li>Module 13: Liberty Protection Safeguards (LPS)</li></ul>--------------------Assessment MethodAfter completing each module of the Mental Health Care - MCA and DOLS Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.CertificationAfter completing the MCQ/Assignment assessment for this Mental Health Care - MCA and DOLS course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This Mental Health Care - MCA and DOLS course is suitable for anyone who aspires to work in or currently works in the health care sector, which includes:<ul><li>Registered Mental Health Nurse</li><li>Mental Health Care Assistant</li><li>Mental Health Support worker</li><li>Dementia Care Assistant</li><li>Primary Care Mental Health Practitioner</li></ul>
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no specific requirements for this course because it does not require any advanced knowledge or skills.
 </div> <h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 Opportunities includes:<ul><li>Mental Health Care Professionals</li><li>Counselling Psychologist</li><li>Family Therapist</li><li>Clinical Social Worker</li><li>Mental Health Counsellor</li><li>Mental Health Support Worker</li></ul>
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 

 </div>

Mental Health Awareness

Mental Health First Aid

Mental Capacity

Children Mental Health

Mental Health At Work

Mental Health Law

Mental Health Care - MCA and DOLS Course

This Psychology, Counselling and Psychotherapy 4 in 1 bundle course is designed for individuals who are interested in exploring the fields of psychology, counselling and psychotherapy and who want to gain a comprehensive understanding of how these fields intersect and complement each other.Our expert instructors have years of experience in the fields of psychology, counselling and psychotherapy, and will provide you with real-world examples that will help you to understand the concepts and techniques covered in the course. Whether you are a beginner or an experienced practitioner, this course will help you to develop your knowledge and skills in psychology, counselling and psychotherapy. You will learn how to apply the principles and techniques covered in the course to real-world situations, and how to work with clients to help them overcome their challenges and achieve their goals.Enrolling in this Psychology, Counselling and Psychotherapy bundle course is a great investment in your personal and professional development. After completing this Psychology, Counselling and Psychotherapy bundle course you will gain a deeper understanding of human behaviour and emotions, and learn how to apply this knowledge to improve the lives of others.Bundle Courses included with Nursing Assistant course<ul><li>Course 01: Diploma in Mastering Psychology</li><li>Course 02: Level 2 Certificate in Counselling Skills</li><li>Course 03:Diploma in Counselling and Psychology</li><li>Course 04: Introduction to Psychotherapy</li></ul> Assessment MethodAfter completing each module of the Psychology, Counselling and Psychotherapy Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.CertificationAfter completing the MCQ/Assignment assessment for this Psychology, Counselling and Psychotherapy course, you will be entitled to a Certificate of Completion from Training Tale. <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This comprehensive Psychology, Counselling &amp; Psychotherapy bundle course is suitable for anyone.
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 Students who intend to enrol in this course must meet the following requirements:<ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 

 </div>

Counselling Skills

Professional Skills Course (PSC)

Counselling

Psychology, Counselling and Psychotherapy - 4 in 1

Psychotherapy is a perfect way to assist people suffering from various mental illnesses or psychological challenges. Psychotherapy is talking therapy. However, this psychological treatment is not as simple as it sounds. Psychotherapy practitioners require a wide range of skills to understand their patients and prepare them to face their challenges. Furthermore, they must have a thorough understanding of human psychology. With this Wellbeing Practitioner course, you can learn all of this as well as the basics of human psychology.This Wellbeing Practitioner course aims to provide you with a better understanding of the core concepts of psychotherapy, such as common psychological problems, the difference between psychotherapy and counselling, various forms and types of psychotherapy, and so on. This exclusive Wellbeing Practitioner course will introduce you to the role of a psychological wellbeing practitioner and the skills required. You will also learn about crisis intervention and how to assist a client in crisis.Learning OutcomesAfter completing this Wellbeing Practitioner Bundle course, the learner will be able to:<ul><li>Understand the basic concepts of psychotherapy.</li><li>Understand the roles of a wellbeing practitioner.</li><li>Gain a thorough understanding of the common mental health difficulties and human psychology.</li><li>Know the difference between psychotherapy and counselling.</li><li>Know what skills are needed to be an exemplary wellbeing practitioner.</li><li>Gain in-depth knowledge of low-intensity CBT treatment.</li><li>Become familiar with various types of psychotherapy like psychodynamic psychotherapy, counselling approaches, cognitive behavioural therapy and more.</li><li>Know how to assess a patient.</li><li>Understand crisis intervention and be able to help a client in crisis.</li></ul>Why Choose Wellbeing Practitioner Bundle Course from Us<ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li></ul>***Courses are included in this Wellbeing Practitioner Bundle Course<ul><li>Course 01: Psychological Wellbeing Practitioner</li><li>Course 02: Diploma in Health and Wellbeing </li><li>Course 03: Level 2 Certificate in Awareness of Mental Health Problems</li></ul>***Other Benefits of this Bundle Course<ul><li>Free 3 PDF Certificate</li><li>Lifetime Access</li><li>Free Retake Exam</li><li>Tutor Support</li></ul>[ Note: Free PDF certificate as soon as completing the Wellbeing Practitioner course] Detailed course curriculum*** Psychological Wellbeing Practitioner***<ul><li>Module 1: An Overview of Psychotherapy</li><li>Module 2: Necessary Skills of a Psychological Wellbeing Practitioner</li><li>Module 3: Different Types of Therapies</li><li>Module 4: The Ways of Engaging and Assessing the Patients</li><li>Module 5: Understanding the Low Intensity CBT Treatment</li><li>Module 6: Different Forms of Psychotherapy</li><li>Module 7: The Ways of Helping the Client in Crisis</li><li>Module 8: Understanding Crisis Intervention</li></ul>----------------Assessment MethodAfter completing each module of the Wellbeing Practitioner Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.CertificationAfter completing the MCQ/Assignment assessment for this Wellbeing Practitioner course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This Wellbeing Practitioner course is designed for anyone who wants to learn more about Psychological Well-being Practitioner or who wants to start a career.
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no specific requirements for this Wellbeing Practitioner course because it does not require any advanced knowledge or skills.
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 

 </div>

Wellbeing Practitioner

Wellbeing TrainingPsychotherapy is a perfect way to assist people suffering from various mental illnesses or psychological challenges. Psychotherapy is talking therapy. However, this psychological treatment is not as simple as it sounds. Psychotherapy practitioners require a wide range of skills to understand their patients and prepare them to face their challenges. Furthermore, they must have a thorough understanding of human psychology. With this Wellbeing course, you can learn all of this as well as the basics of human psychology.Why Choose Wellbeing course from Us<ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Wellbeing course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Wellbeing course.</li></ul>Courses are included in this Wellbeing Bundle Course<ul><li>Course 01: Psychological Wellbeing Practitioner</li><li>Course 02: Diploma in Health and Wellbeing </li><li>Course 03: Level 2 Certificate in Awareness of Mental Health Problems</li></ul>[ Note: Free PDF certificate as soon as completing the Wellbeing course ] Wellbeing TrainingThis Wellbeing course aims to provide you with a better understanding of the core concepts of psychotherapy, such as common psychological problems, the difference between psychotherapy and counselling, various forms and types of psychotherapy, and so on. This exclusive Wellbeing course will introduce you to the role of a psychological wellbeing practitioner and the skills required. You will also learn about crisis intervention and how to assist a client in crisis.Industry Experts Designed this Wellbeing course into 08 detailed modules.Assessment Method of Wellbeing TrainingAfter completing each module of the Wellbeing Training course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.Certification of WellbeingAfter completing the MCQ/Assignment assessment for this Wellbeing course, you will be entitled to a Certificate of Completion from Training Tale. <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 Wellbeing TrainingThis Wellbeing course is designed for anyone who wants to learn more about Psychological Wellbeing Practitioner or who wants to start a career.
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 Wellbeing TrainingThere are no specific requirements for this Wellbeing course
 </div> <h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 Wellbeing Training
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 

 </div>

Wellbeing Training Course

Psychotherapy is a perfect way to assist people suffering from various mental illnesses or psychological challenges. Psychotherapy is talking therapy. However, this psychological treatment is not as simple as it sounds. Psychotherapy practitioners require a wide range of skills to understand their patients and prepare them to face their challenges. Furthermore, they must have a thorough understanding of human psychology. With this Wellbeing Practitioner course, you can learn all of this as well as the basics of human psychology.This Wellbeing Practitioner course aims to provide you with a better understanding of the core concepts of psychotherapy, such as common psychological problems, the difference between psychotherapy and counselling, various forms and types of psychotherapy, and so on. This exclusive Wellbeing Practitioner course will introduce you to the role of a psychological wellbeing practitioner and the skills required. You will also learn about crisis intervention and how to assist a client in crisis.Learning OutcomesAfter completing this Wellbeing Practitioner Bundle course, the learner will be able to:<ul><li>Understand the basic concepts of psychotherapy.</li><li>Understand the roles of a wellbeing practitioner.</li><li>Gain a thorough understanding of the common mental health difficulties and human psychology.</li><li>Know the difference between psychotherapy and counselling.</li><li>Know what skills are needed to be an exemplary wellbeing practitioner.</li><li>Gain in-depth knowledge of low-intensity CBT treatment.</li><li>Become familiar with various types of psychotherapy like psychodynamic psychotherapy, counselling approaches, cognitive behavioural therapy and more.</li><li>Know how to assess a patient.</li><li>Understand crisis intervention and be able to help a client in crisis.</li></ul>Why Choose Wellbeing Practitioner Bundle Course from Us<ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul>***Courses are included in this Wellbeing Practitioner - Course<ul><li>Course 01: Psychological Wellbeing Practitioner</li><li>Course 02: Diploma in Health and Wellbeing </li><li>Course 03: Level 2 Certificate in Awareness of Mental Health Problems</li></ul> Detailed course curriculum*** Psychological Wellbeing Practitioner***<ul><li>Module 1: An Overview of Psychotherapy</li><li>Module 2: Necessary Skills of a Psychological Wellbeing Practitioner</li><li>Module 3: Different Types of Therapies</li><li>Module 4: The Ways of Engaging and Assessing the Patients</li><li>Module 5: Understanding the Low Intensity CBT Treatment</li><li>Module 6: Different Forms of Psychotherapy</li><li>Module 7: The Ways of Helping the Client in Crisis</li><li>Module 8: Understanding Crisis Intervention</li></ul>----------------Assessment MethodAfter completing each module of the Wellbeing Practitioner Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.CertificationAfter completing the MCQ/Assignment assessment for this Wellbeing Practitioner course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This Wellbeing Practitioner - Course is designed for anyone who wants to learn more about Psychological Well-being Practitioners or who wants to start a career in this sector.
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no specific requirements for this Wellbeing Practitioner - Course because it does not require any advanced knowledge or skills.
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 

 </div>

Wellbeing Practitioner - Course

Psychotherapy is a perfect way to assist people suffering from various mental illnesses or psychological challenges. Psychotherapy is talking therapy. However, this psychological treatment is not as simple as it sounds. Psychotherapy practitioners require a wide range of skills to understand their patients and prepare them to face their challenges. Furthermore, they must have a thorough understanding of human psychology. With this Wellbeing Practitioner course, you can learn all of this as well as the basics of human psychology.This Wellbeing Practitioner course aims to provide you with a better understanding of the core concepts of psychotherapy, such as common psychological problems, the difference between psychotherapy and counselling, various forms and types of psychotherapy, and so on. This exclusive Wellbeing Practitioner course will introduce you to the role of a psychological wellbeing practitioner and the skills required. You will also learn about crisis intervention and how to assist a client in crisis.Learning OutcomesAfter completing this Wellbeing Practitioner Bundle course, the learner will be able to:<ul><li>Understand the basic concepts of psychotherapy.</li><li>Understand the roles of a wellbeing practitioner.</li><li>Gain a thorough understanding of the common mental health difficulties and human psychology.</li><li>Know the difference between psychotherapy and counselling.</li><li>Know what skills are needed to be an exemplary wellbeing practitioner.</li><li>Gain in-depth knowledge of low-intensity CBT treatment.</li><li>Become familiar with various types of psychotherapy like psychodynamic psychotherapy, counselling approaches, cognitive behavioural therapy and more.</li><li>Know how to assess a patient.</li><li>Understand crisis intervention and be able to help a client in crisis.</li></ul>Why Choose Wellbeing Practitioner Bundle Course from Us<ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li></ul>***Courses are included in this Wellbeing Practitioner Bundle Course<ul><li>Course 01: Psychological Wellbeing Practitioner</li><li>Course 02: Diploma in Health and Wellbeing </li><li>Course 03: Level 2 Certificate in Awareness of Mental Health Problems</li></ul> Detailed course curriculum*** Psychological Wellbeing Practitioner***<ul><li>Module 1: An Overview of Psychotherapy</li><li>Module 2: Necessary Skills of a Psychological Wellbeing Practitioner</li><li>Module 3: Different Types of Therapies</li><li>Module 4: The Ways of Engaging and Assessing the Patients</li><li>Module 5: Understanding the Low Intensity CBT Treatment</li><li>Module 6: Different Forms of Psychotherapy</li><li>Module 7: The Ways of Helping the Client in Crisis</li><li>Module 8: Understanding Crisis Intervention</li></ul>----------------Assessment MethodAfter completing each module of the Wellbeing Practitioner Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.CertificationAfter completing the MCQ/Assignment assessment for this Wellbeing Practitioner course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This Wellbeing Practitioner course is designed for anyone who wants to learn more about Psychological Well-being Practitioner or who wants to start a career.
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no specific requirements for this Wellbeing Practitioner course because it does not require any advanced knowledge or skills.
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 

 </div>

Wellbeing Practitioner Course

Counselling &amp; Psychology Diploma is an advanced-level diploma course that analyzes and researches the responsibilities and duties of a professional psychiatrist. Do you have an interest in psychology and counselling? This course covers everything you need to know about this course and making a career out of it. Our expertly designed Counselling and Psychology course is here to solve all of your problems at once. Students can confidently learn all the necessary skills to join the psychology &amp; counselling industry. It is a demanding profession, with the average salary of a Psychologist in the UK around 55,000 GBP. This qualification enables you to pursue a rewarding career in a rapidly growing counselling and psychology sector.The Counselling &amp; Psychology Diploma course was designed by expert instructors, industry-standard to guide you in the right direction and take a step on your career journey. This Counselling &amp; Psychology Diploma course is ideal for those who are new to this profession and who want to increase their skills and knowledge. It covers the fundamentals of psychotherapy, as well as how to conduct online sessions.Explore the increasingly important role of the professional counselor and psychiatric. Discover why qualified counselors and psychiatrists are in higher demand and start working toward a rewarding profession for life. This bundle Counselling &amp; Psychology Diploma course is an excellent medium if you want to improve your skills and understanding; it is one of the most popular courses.Through this Counselling &amp; Psychology Diploma bundle course, you will gain a complete and informative understanding of Psychology and Counselling. Learn how to assist people in dealing with personal and professional challenges. There are numerous opportunities to work in well-established institutions and companies. Our Counselling and Psychology course will also help you to learn about potential psychotherapy clients and become familiar with the different types of psychotherapy, including Cognitive Behavioural Therapy (CBT). It covers how to conduct the first therapy session and counselling, form positive therapeutic relationships with your clients, and work with families, children, and groups, all with step-by-step instructions.Learning OutcomesAfter completing Counselling &amp; Psychology Diploma course, the learner will be able to:<ul><li>Gain a thorough understanding of counselling.</li><li>Understand the therapeutic relationship.</li><li>Gain in-depth knowledge about positive psychology.</li><li>Understand psychoanalytic therapy.</li><li>Understand personâCentred therapy.</li><li>Understand Adlerian therapy.</li><li>Understand psychoanalytic therapy.</li><li>Understand Gestalt Therapy &amp; cognitiveâbehaviour therapy.</li><li>Understand family therapy &amp; feminist therapy.</li></ul>Why Choose Counselling &amp; Psychology Diploma Course from Us<ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Counselling &amp; Psychology Diploma Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Counselling &amp; Psychology Diploma course.</li></ul>**Courses are included in Counselling &amp; Psychology Diploma Bundle Course<ol><li>Course 01: Counselling &amp; Psychology Diploma</li><li>Course 02: Mental Health Support Worker</li><li>Course 03: Level 2 Certificate in Understanding the Safe Handling of Medication in Health &amp; Social Care</li></ol>***Others Included of This Bundle Course<ul><li>Free 3 PDF Certificate</li><li>Access to Content - Lifetime</li><li>Exam Fee - Totally Free</li><li>Unlimited Retake Exam</li></ul>[ Note: Free PDF certificate as soon as completing the Counselling &amp; Psychology Diploma course] This Counselling &amp; Psychology Diploma course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field of psychology will benefit from this course's understanding of the fundamentals and comprehensive education. Whether you are new to this field or want to improve your skills and have a successful career, our course can help you get there. This course covers all relevant topics.We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Counselling &amp; Psychology Diploma course was created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease.We leave no stone unturned, and whether you are ready to take this Counselling &amp; Psychology Diploma course in your career or simply want to improve your current skills, we will assist you every step of the way. When you study for a qualification online, you have complete control over your study schedule; there are no time-consuming classes to attend or long commutes to endure. The skills you learn here could lead to a lifelong career in counselling and psychology by which you can help those who are in need while also feeling proud of your accomplishments.Pursue your goals by enrolling in our Counselling &amp; Psychology Diploma course now and gain the knowledge, skills, and information you need to advance your career. This course will help you empower yourself with the skills you need to get your ideal job.Detailed course curriculum of the Counselling &amp; Psychology Diploma Course:Module 1: Introduction: Toward an Integrative Approach in Counselling<ul><li>Introduction</li><li>Historical Background</li><li>Integration I: Counselling in Positive Psychology</li><li>Integration II: Counselling in Multicultural Populations</li></ul>Module 2: Therapeutic Relationship: Exploring Clients' Symptoms and Strengths<ul><li>What is Positive Empathetic Rapport?</li><li>Understand Clients' Strengths and Characters</li><li>Positive Empathetic Rapport in a Multicultural Context</li></ul>Module 3: Powered by Struggles and Strengths<ul><li>Current Counselling Theories: Are They Enough?</li><li>What is Missing from the Current Theories?</li><li>Positive Psychology: A New Blood to the Field?</li></ul>Module 4: Positive Psychology in Counselling: What is It?<ul><li>Definition of Positive Psychology</li><li>Historical Context</li><li>Theoretical Principles</li><li>Limitations of Positive Psychology</li><li>Positive Psychology for Multicultural Population</li></ul>Module 5: Psychoanalytic Therapy<ul><li>Historical Context</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Psychoanalytic Therapy</li><li>Multiculturalism the Integration</li></ul>Module 6: Adlerian Therapy<ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Adlerian Therapy</li><li>Multiculturalism the Integration</li></ul>Module 7: Existential Therapy<ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Existential Therapy</li><li>Multiculturalism the Integration</li></ul>Module 8: PersonâCentred Therapy<ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and PersonâCentred Therapy</li><li>Multiculturalism the Integration</li></ul>Module 9: Gestalt Therapy<ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Gestalt Therapy</li><li>Multiculturalism the Integration</li></ul>Module 10: Behaviour Therapy<ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Behaviour Therapy</li><li>Multiculturalism the Integration</li></ul>Module 11: CognitiveâBehaviour Therapy<ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and CognitiveâBehaviour Therapy</li><li>Multiculturalism the Integration</li></ul>Module 12: Reality Therapy<ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Reality Therapy</li><li>Multiculturalism the Integration</li></ul>Module 13: Feminist Therapy<ul><li>Historical Context</li><li>View of Human Nature</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Feminist Therapy</li><li>Multiculturalism the Integration</li></ul>Module 14: Family Therapy<ul><li>Historical Context</li><li>Theoretical Principles</li><li>An Integration: Positive Psychology and Family Therapy</li><li>Multiculturalism the Integration</li></ul>-------------------***Other Courses:-------------------***Mental Health Support Worker<ul><li>Module 01: An Overview of Mental Health</li><li>Module 02: Mental Health Support Worker</li><li>Module 03: Understanding Childhood and Adolescent Psychiatric Disorders</li><li>Module 04: Understanding Stress and Anxiety Disorders</li><li>Module 05: Understanding Schizophrenia</li><li>Module 06: Understanding Personality Disorders</li><li>Module 07: Understanding Mood Disorders</li><li>Module 08: Understanding Eating &amp; Sleeping Disorders</li><li>Module 09: Understanding Self-Harm and Suicide</li><li>Module 10: Treating Mental Illness with Medication and Therapy</li><li>Module 11: Laws Related to Mental Health</li><li>Module 12: Mental Health System</li><li>Module 13: The Participation of the Service User</li></ul>-------------------***Level 2 Certificate in Understanding the Safe Handling of Medication in Health &amp; Social Care<ul><li>Module 01: Understand Medication and Prescriptions</li><li>Module 02: Supply, Storage and Disposal of Medication</li><li>Module 03: Understand the Requirements for the Safe Administration of Medication</li><li>Module 04: Record Keeping and Audit Processes for Medication</li></ul>Assessment MethodAfter completing each module of this course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.CertificationAfter completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This Counselling &amp; Psychology Diploma course is suitable for anyone who wants to start a career as a psychologist or counsellor, as well as professionals who want to test their existing skills and knowledge.
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no specific requirements for this Counselling &amp; Psychology Diploma course because it does not require any advanced knowledge or skills.Students who intend to enrol in this course must meet the following requirements:<ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
 </div> <h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 After completing Counselling &amp; Psychology Diploma course, candidates may pursue careers such as:<ul><li>Operating Own Counselling Practice</li><li>Careers Counsellor or Adviser</li><li>Family and Marriage Counsellor</li><li>Rehabilitation Counsellor</li></ul>
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 

 </div>

Christian Counselling

Counselling & Psychology Diploma Course

Psychotherapy is a perfect way to assist people suffering from various mental illnesses or psychological challenges. Psychotherapy is talking therapy. However, this psychological treatment is not as simple as it sounds. Psychotherapy practitioners require a wide range of skills to understand their patients and prepare them to face their challenges. Furthermore, they must have a thorough understanding of human psychology. With this Psychological Wellbeing course, you can learn all of this as well as the basics of human psychology.This Psychological Wellbeing course aims to provide you with a better understanding of the core concepts of psychotherapy, such as common psychological problems, the difference between psychotherapy and counselling, various forms and types of psychotherapy, and so on. This exclusive Wellbeing Practitioner course will introduce you to the role of a psychological wellbeing practitioner and the skills required. You will also learn about crisis intervention and how to assist a client in crisis.Learning OutcomesAfter completing this Psychological Wellbeing Bundle course, the learner will be able to:<ul><li>Understand the basic concepts of psychotherapy.</li><li>Understand the roles of a wellbeing practitioner.</li><li>Gain a thorough understanding of the common mental health difficulties and human psychology.</li><li>Know the difference between psychotherapy and counselling.</li><li>Know what skills are needed to be an exemplary wellbeing practitioner.</li><li>Gain in-depth knowledge of low-intensity CBT treatment.</li><li>Become familiar with various types of psychotherapy like psychodynamic psychotherapy, counselling approaches, cognitive behavioural therapy and more.</li><li>Know how to assess a patient.</li><li>Understand crisis intervention and be able to help a client in crisis.</li></ul>Why Choose Psychological Wellbeing Course from Us<ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul>***Courses are included in this Psychological Wellbeing Bundle Course<ul><li>Course 01: Psychological Wellbeing</li><li>Course 02: Diploma in Health and Wellbeing </li><li>Course 03: Level 2 Certificate in Awareness of Mental Health Problems</li></ul>***Other Benefits of this Psychological Wellbeing Bundle Course<ul><li>Free 3 PDF Certificate</li><li>Lifetime Access</li><li>Free Retake Exam</li><li>Tutor Support</li></ul>[ Note: Free PDF certificate as soon as completing the Psychological Wellbeing course] Detailed course curriculum*** Psychological Wellbeing Practitioner***<ul><li>Module 1: An Overview of Psychotherapy</li><li>Module 2: Necessary Skills of a Psychological Wellbeing Practitioner</li><li>Module 3: Different Types of Therapies</li><li>Module 4: The Ways of Engaging and Assessing the Patients</li><li>Module 5: Understanding the Low Intensity CBT Treatment</li><li>Module 6: Different Forms of Psychotherapy</li><li>Module 7: The Ways of Helping the Client in Crisis</li><li>Module 8: Understanding Crisis Intervention</li></ul>----------------Assessment MethodAfter completing each module of the Psychological Wellbeing Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.CertificationAfter completing the MCQ/Assignment assessment for this Psychological Wellbeing course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This Psychological Wellbeing course is designed for anyone who wants to learn more about Psychological Well-being Practitioner or who wants to start a career.
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no specific requirements for this Psychological Wellbeing course because it does not require any advanced knowledge or skills.
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 

 </div>

Psychological First Aid

Bournemouth

London Waterloo Academy

Flight Attendant

Stewardess

FLIGHT ATTENDANT VIRTUAL VIA ZOOM COURSE, EVENINGS

Registration Fee

Course Fee

London

Actors Studio

Screen Acting Weekly with Showreel

Real Estate Investments are unique in that they generate both rental income and capital appreciation, making cash flow modelling an essential tool for Real Estate Investors, Lenders, and Analysts.On this course, we will use case studies to enhance the delegates understanding of Real Estate financial appraisals, and help them fully appreciate the theory behind the numbers. We will cover topics such as discounting, compounding, forecasting rental income and expenses, calculating net operating income (NOI), factoring in capital expenditures, modelling debt service, and determining the internal rate of return (IRR).This course will provide you with a solid foundation for understanding and analysing real estate cash flows. On this course you will...<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Study the financial concepts of compounding, discounting and in-perpetuity</li><li value="2" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Consider the importance of the timing and uncertainty of both fixed and growing income streams</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Contrast different property yield metrics</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Build-up risk premiums for discount rates, discuss the importance of liquidity, transparency and volatility</li><li value="5" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Compare and contrast time and money-weighted measures of return</li><li value="6" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn about valuation principles</li><li value="7" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Contrast value and worth</li><li value="8" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Discuss the importance and sourcing of inputs and outputs</li></ul> Who will benefit from this course?<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Professional Real Estate Transaction Managers</li><li value="2" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Asset Managers</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Portfolio Managers</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Recent graduates with exposure to real estate financial modelling</li><li value="5" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">New employees with exposure to real estate financial modelling</li><li value="6" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">People working in Argus, Anaplan or any commercial real estate software and would like to understand financial modelling key principles.</li></ul> Course Outline:MorningReal Estate Financial Mathematics<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Time Value of Money</li><li value="2" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Net Present Value (NPV)</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Internal Rate of Return (IRR)</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Growth</li><li value="5" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What Discount Rate?</li><li value="6" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Certainty of a cash flow</li><li value="7" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Liquidity</li></ul>Price, Value and Worth<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Comparing Price, Value and Worth</li><li value="2" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Conventional Valuation Methods</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Term and Reversion, Layer Method</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Property Yields and Capitalisation Method</li><li value="5" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Exit calculations across Europe</li></ul> AfternoonDiscounted Cash Flow Models<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Investment Appraisal Models</li><li value="2" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Cash flow inputs: Rents, Yields, Growth Rates, Target Returns</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Cash-on-Cash and Equity Multiple</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Discount Rates &amp; Exit Cap Rate</li><li value="5" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Operating Assumptions</li><li value="6" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Adding borrowing and analysing geared returns</li></ul>Model Interpretation and Analysis<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Sensitivity analysis and scenario analysis</li><li value="2" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Growth and inflation</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Performance measures</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Contemporary issues for analysis (such as the rise in interest rates)</li></ul> Quizzes | Q&amp;A Included in the Course<ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A Bayfield Training Certificate &amp; 7.5 CPD Hours</li><li value="2" style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Course Files</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul> For more information about the Understanding Key Principles of Real Estate Financial Modelling such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:E - s.musgrave@bayfieldtraining.comT - 01223 517851W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a>



Real Estate Investments are unique in that they generate both rental income and capital appreciation, making cash flow modelling an essential tool for Real Estate Investors, Lenders, and Analysts.
On this course, we will use case studies to enhance the delegates understanding of Real Estate financial appraisals, and help them fully appreciate the theory behind the numbers. We will cover topics such as discounting, compounding, forecasting rental income and expenses, calculating net operating income (NOI), factoring in capital expenditures, modelling debt service, and determining the internal rate of return (IRR).
This course will provide you with a solid foundation for understanding and analysing real estate cash flows.


On this course you will...
Study the financial concepts of compounding, discounting and in-perpetuity
Consider the importance of the timing and uncertainty of both fixed and growing income streams
Contrast different property yield metrics
Build-up risk premiums for discount rates, discuss the importance of liquidity, transparency and volatility
Compare and contrast time and money-weighted measures of return
Learn about valuation principles
Contrast value and worth
Discuss the importance and sourcing of inputs and outputs


Who will benefit from this course?
Professional Real Estate Transaction Managers
Asset Managers
Portfolio Managers
Recent graduates with exposure to real estate financial modelling
New employees with exposure to real estate financial modelling
People working in Argus, Anaplan or any commercial real estate software and would like to understand financial modelling key principles.


Course Outline:
Morning
Real Estate Financial Mathematics
Time Value of Money
Net Present Value (NPV)
Internal Rate of Return (IRR)
Growth
What Discount Rate?
Certainty of a cash flow
Liquidity
Price, Value and Worth
Comparing Price, Value and Worth
Conventional Valuation Methods
Term and Reversion, Layer Method
Property Yields and Capitalisation Method
Exit calculations across Europe


Afternoon
Discounted Cash Flow Models
Investment Appraisal Models
Cash flow inputs: Rents, Yields, Growth Rates, Target Returns
Cash-on-Cash and Equity Multiple
Discount Rates & Exit Cap Rate
Operating Assumptions
Adding borrowing and analysing geared returns
Model Interpretation and Analysis
Sensitivity analysis and scenario analysis
Growth and inflation
Performance measures
Contemporary issues for analysis (such as the rise in interest rates)


Quizzes | Q&A


Included in the Course
A Bayfield Training Certificate & 7.5 CPD Hours
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Understanding Key Principles of Real Estate Financial Modelling such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Financial Modelling & Analysis

Financial Modelling

Property Investment

Risk Management

Investment

Microsoft Excel

Financial Risk Management

Professional Development

Investment Management

Continuous Professional Development (CPD)

On this course, we will use case studies to enhance the delegates understanding of Real Estate financial appraisals, and help them fully appreciate the theory behind the numbers. 

Understanding Key Principles of Real Estate Modelling (Advanced Theoretical Course)

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Tuition Fee

Exam Fee

One Day Introduction Course



Bayfield Training and the University of Cambridge Department of Land Economy
This prestigious eight-week online Real Estate course is suitable for modellers new to Real Estate and experienced Real Estate Analysts looking to formalise their skill set. This course will equip you with skills to start building your own financial models and the certificate will give your employers and colleagues reassurance of your expertise.
If you want to enhance your financial modelling skills over an extended period, the Real Estate Financial Modelling Certificate is the course for you.
This online real estate course has been put together exclusively for the Real Estate Financial Modelling certificate, using state of the art digital resources such as animations, video-steps, digital whiteboard and video-interactions as well as the spreadsheets, text based resources and tutor contact you would expect from any of Bayfield Training’s classroom based courses.
 Assessment is in the form of a guided model build exercise and written model appraisal. Participants benefit from an additional months access to the course platform after submission of the assessment.


On this course you will:
Become a competent model builder, building Real Estate Financial Models from scratch
Learn tricks and concepts from financial modelling experts with decades of experience in practice and academia
Learn how to use Real Estate Financial Models to make informed investment decisions
Learn at a consistent pace over 8 weeks allowing you to take the time to fully grasp this important skill
This course is suitable for:
Chartered Surveyors
Asset Managers
Financial Controllers
Financial Analysts
Investment Managers
Property Managers
Real Estate Students/Recent Graduates
Course Outline:
Module 1 - Economic Context
Introduction to Real Estate Asset Modelling and how it relates to and is distinct from Econometric Models.
Introduction to Real Estate Asset Modelling and how it relates to and is distinct from Econometric Models.
Why Real Estate Asset Modelling is important
Understanding the occupier, asset and development markets and the relevant modelling approaches for each
Real Estate Sub-Sector Key Performance Indicators
Introduction to conventional valuations and financial mathematics
Understanding and minimising errors in Financial Models


Module 2 - Cash Flow Fundamentals
Constructing a financial model from first principles.
Understanding all the components of a basic cash flow model
Understand why Corporate Finance Models and Real Estate Models are different
Financial Model Design
Making the link between valuations, income mathematics and discounted cash flows
Internal Rate of Return, Net Present Value,Worth and other metrics
Features and techniques to aid fast model building


Module 3 - Developing the Cash Flow
Adapting financial models for different periodicities and building rent functions for different rent behaviour.
Understanding how leases vary with respect to rent over time: Rent Reviews, Break Clauses, Rent Free Periods, Lease Expiries etc.
Developing the concept of a Rent Function in Excel
Logic mathematics and Logic functions
Projecting rent to adapt to different lease contracts and growth patterns
Alternative solutions to Logic functions
Comparative analysis of lease structures in different jurisdictions and adapting financial models


Module 4 - Real Estate Data
Understanding the different sources of data, constructing basic time series models and recognising basic patterns.
Key Property market indicators
Characteristics and application of key input metrics for Real Estate Appraisals
Understanding the eight components of Real Estate Price Dynamics
Awareness of the different sources of data
Reading and using general property market reports
Constructing basic time series models and recognising basic patterns


Module 5 - Development Appraisals
Constructing a development appraisal from first principles and understanding development return metrics.
Understanding the key components of a development project
Understanding the difference between development and investment appraisals
Residual Appraisals and Profit Calculations
Cost orientated cash flows and phased sales
Cumulative construction cost patterns: incidental, fixed, loaded and S-curve
Development return metrics and Modified IRRs


Module 6 - Multi-let Cash Flows
Constructing an advanced multi-let cash flow model and learn different techniques to build flexible rent functions.
Multi-let and portfolio model design principles
Building complex date functions and date series
The three multi-let rent projection techniques
Perpendicular Rent Functions
Incorporate advanced rent adjustments into the Rent Function
Incorporate sector and period varying rental growth rates
Simplifying OPEX and CAPEX projections
Discounting techniques on complex and volatile cash flows


Module 7 - Project Finance
Constructing a flexible Real Estate Debt Finance model.
Revision of the Mathematics of amortisation and debt finance
Basic senior debt models and geared net cash flow
LTV, IRR and Interest Rate Dynamics
Flexible term, repayment options and deferred interest
Loan covenant tests
Understanding different tranches of debt
Understanding how complex debt structures impact the returns to different parties


Module 8 - Model Interpretation and Risk Analysis
Learn how to read, analyse and report on real estate financial models.
Understand how to read models and develop an investment narrative
Visualise model outputs using graph functions, conditional formatting, dynamic symbols and dashboards
Learn how to use built-in Sensitivity, Scenario Analysis tools and third-party add-ins
Learn how to construct varied project scenarios in a systematic way
Introduction to Monte Carlo Analysis and VBA
Optimising sale dates and other parameters
Create well written, attractive and persuasive reports


Included in the Course
Bayfield Training and University of Cambridge Accredited Certificate & LinkedIn Proficiency Badge
64 CPD Hours
1 Month Post-Course Access to the Digital Platform - 12 Months Post-Course Access to the Platform can be purchased for an additional fee
Course Files
Q&A Webinars and Guest Speaker Webinars
Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers


2024 Cohort Dates Include:
3rd June to 29th July
5th August to 25th September 2024
30th September to 25th November


For more information, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Real Estate Finance

University of Cambridge & Bayfield Training - Real Estate Financial Modelling Certificate (Online Self-Study)

Are you looking to enter the dynamic world of real estate?Our course is designed to equip you with the knowledge and tools you need to communicate effectively with real estate professionals and develop key skills in real estate investment strategy and analytics.At the end of the course, you&#39;ll be able to read and interpret real estate market reports, and have a firm grasp of how iconic buildings, cities, and companies fit into the overall picture of the real estate sector. On this course, you will&hellip;<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Become familiar with the players, structure, general terminology and overall needs of Real Estate.</li><li fr-original-style="" style="box-sizing: border-box;">Learn what is Real Estate and why it is different from other asset classes</li><li fr-original-style="" style="box-sizing: border-box;">Get to grips with the overall size and structure of the UK Real Estate Market</li><li fr-original-style="" style="box-sizing: border-box;">Learn and analyse the links between the different parts of the property market</li><li fr-original-style="" style="box-sizing: border-box;">Understand who works in the Real Estate Market, their qualifications and their job descriptions</li><li fr-original-style="" style="box-sizing: border-box;">Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc&hellip;</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to read a real estate market report</li><li fr-original-style="" style="box-sizing: border-box;">Understand how current affairs, politics and economics affects Real Estate Investment</li><li fr-original-style="" style="box-sizing: border-box;">Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector</li></ul> Who will benefit from this course:<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Graduates or undergraduates studying economics, finance.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals working in Marketing or Accounting teams within Real Estate firms.</li><li fr-original-style="" style="box-sizing: border-box;">APC students.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone interested in Real Estate.</li><li fr-original-style="" style="box-sizing: border-box;">School leavers/A-Level Students looking to gain an understanding of Real Estate.</li><li fr-original-style="" style="box-sizing: border-box;">Non cognate students who wish to transfer into Real Estate/Finance careers.</li></ul> Course OutlineModule 1: What is and why buy Real Estate?<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">The property Market</li><li fr-original-style="" style="box-sizing: border-box;">The Size and Structure of the UK property market</li><li fr-original-style="" style="box-sizing: border-box;">The impact of Real Estate in the Economy</li></ul> Module 2: The Real Estate Market System<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">The Space Market</li><li fr-original-style="" style="box-sizing: border-box;">The Asset Market</li><li fr-original-style="" style="box-sizing: border-box;">The Development Market</li></ul> Module 3: How to value Real Estate<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">An Introduction to Financial Mathematics</li><li fr-original-style="" style="box-sizing: border-box;">The difference between Price, Value and Worth</li><li fr-original-style="" style="box-sizing: border-box;">Property Yield</li><li fr-original-style="" style="box-sizing: border-box;">Conventional Valuation Methods</li></ul> Module 4: How to read a Real Estate Market Report<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Property Market Indicators: Stock Indicators</li><li fr-original-style="" style="box-sizing: border-box;">Property Market Indicators: Investment Indicators</li></ul> Module 5: Who works in Real Estate?<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">The build Environment by Cobalt Recruitment</li><li fr-original-style="" style="box-sizing: border-box;">Rea; Estate Agents</li><li fr-original-style="" style="box-sizing: border-box;">Examples of Real Estate Market Agents CVs</li><li fr-original-style="" style="box-sizing: border-box;">Real Estate Network</li></ul> Included in the Course<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">CPD Accredited Certificate</li><li fr-original-style="" style="box-sizing: border-box;">12 Months Access to the Course</li><li fr-original-style="" style="box-sizing: border-box;">Course Files</li><li fr-original-style="" style="box-sizing: border-box;">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li fr-original-style="" style="box-sizing: border-box;">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul> For more information about the Introduction to Real Estate, please contact Sam on the Bayfield Training Sales team:E - s.musgrave@bayfieldtraining.comT - 01223 517851W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a>

Financial Analysis

Are you looking to enter the dynamic world of real estate?

Our course is designed to equip you with the knowledge and tools you need to communicate effectively with real estate professionals and develop key skills in real estate investment strategy and analytics.

At the end of the course, you'll be able to read and interpret real estate market reports, and have a firm grasp of how iconic buildings, cities, and companies fit into the overall picture of the real estate sector.



On this course, you will…

Become familiar with the players, structure, general terminology and overall needs of Real Estate.
Learn what is Real Estate and why it is different from other asset classes
Get to grips with the overall size and structure of the UK Real Estate Market
Learn and analyse the links between the different parts of the property market
Understand who works in the Real Estate Market, their qualifications and their job descriptions
Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc…
Learn how to read a real estate market report
Understand how current affairs, politics and economics affects Real Estate Investment
Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector


Who will benefit from this course:

Graduates or undergraduates studying economics, finance.
Professionals working in Marketing or Accounting teams within Real Estate firms.
APC students.
Anyone interested in Real Estate.
School leavers/A-Level Students looking to gain an understanding of Real Estate.
Non cognate students who wish to transfer into Real Estate/Finance careers.


Course Outline

Module 1: What is and why buy Real Estate?

The property Market
The Size and Structure of the UK property market
The impact of Real Estate in the Economy


Module 2: The Real Estate Market System

The Space Market
The Asset Market
The Development Market


Module 3: How to value Real Estate

An Introduction to Financial Mathematics
The difference between Price, Value and Worth
Property Yield
Conventional Valuation Methods


Module 4: How to read a Real Estate Market Report

Property Market Indicators: Stock Indicators
Property Market Indicators: Investment Indicators


Module 5: Who works in Real Estate?

The build Environment by Cobalt Recruitment
Rea; Estate Agents
Examples of Real Estate Market Agents CVs
Real Estate Network


An Introduction to Real Estate (12 Hours Online Self-Study)

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">LOOKING FOR:&nbsp;YA, NEW ADULT &amp; ADULT ROMANCEBorn to two bibliophiles, Isabel Lineberry could not have grown up to be anything else. She was born and raised in the Southwest United States but always knew she wanted to move to the UK. In high school she set her sights on a job in the publishing industry and hasn&rsquo;t blinked since.Isabel graduated in 2021 from Barrett, the Honors College at Arizona State University, with dual degrees in English Literature and Business Entrepreneurship. Just a few months later she was in Scotland pursuing an MLitt in Fantasy at the University of Glasgow. She wrote her Masters thesis on Tamora Pierce and is a fan of Ray Bradbury, Octavia Butler and Samantha Shannon.&nbsp;At P&eacute;rez Literary &amp; Entertainment, Isabel looks after foreign rights and audio rights inquiries, assists the Managing Director and is building her own client list of contemporary stories and fantasy, across the YA and New Adult genres and any teen / Adult fiction that features a prominent romantic plot, in any guise.Isabel is particularly interested in Contemporary Romance, Romantasy and Fantasy and is always attracted to the character and voice first, so give her romantic tension that has her giggling, a villain who is as charming as they are evil or a group of characters who have her watching their conversations as if it&rsquo;s a tennis match.More specifically, Isabel is looking for:Romance &ndash;&ndash; For YA, updated Meg Cabot or John Green. Those were favorites for her as a teenager but she wants new takes&ndash;&ndash;LGBT characters, diverse backgrounds, complex character development and a deep-dive into what it means to be a teenager in the current world. Give her relatability that doesn&rsquo;t sacrifice a character&rsquo;s unique traits. She is looking for the middle ground between the manic pixie dream girl and the buttoned-up character who just needs to take off their glasses.In&nbsp;New Adult, Isabel is a big fan of authors like Elle Kennedy, C. W. Farnsworth, Elsie Silver and Morgan Elizabeth. BookTok romances are the perfect escapism for readers of all ages but especially for college students and young professionals like myself. Her all-time favorite tropes are Grumpy/Sunshine, Fall First/Fall Harder and all the Spice! She is not a fan of cheating storylines, accidental pregnancy, step-sibling romance or unnecessary miscommunication tropes.&nbsp;Romantasy &ndash;&ndash; Send her romance with sufficient fantasy worldbuilding. The romantic plot should be the main event but the worldbuilding needs to be able to stand up to scrutiny. The reader should accept the customs and specifics of your fantasy without too much confusion. Recent titles Isabel has loved include Fourth Wing&nbsp;and&nbsp;League of Gentleman Witches.&nbsp;As for the romance, Isabel loves tropes (especially: Enemies to Lovers, Who Hurt You?), morally grey characters and kick-ass heroines. She loves training montages and dueling as foreplay. Show her spice during high-pressure situations, quick kisses stolen in battlefields, and fantastic banter. She would also love a return to the paranormal romances that dominated the 2010s. Think the 2020s twist on Twilight,&nbsp;Beautiful Creatures,&nbsp;Shiver&nbsp;or&nbsp;Vampire Academy. Isabel is most definitely on the hunt for Romantasy and paranormal romance featuring queer and underrepresented voices.Fantasy &ndash;&ndash; The worldbuilding absolutely must be believable and purposeful. Fantasy should be a mirror held up to the real world, offering a differing perspective that allows us to examine something about ourselves or our lives in a new light. Isabel has a masters degree in Fantasy from the University of Glasgow so can be a bit of a stickler when it comes to this! The magic/training/military school trope has been nearly exhausted, so be creative with the setting. Her favorite fantasy author is Tamora Pierce - she would love a &ldquo;girl has to pretend to be a boy to get her knighthood&rdquo; storyline that Pierce couldn&rsquo;t do in the 80s such as LGBT representation (although Alanna was definitely gender fluid and Kel was 100% ace), a deeper dive into the social and political implications (no white saviorism!) and more spice. Some of her other favorite fantasy novels include Howl&rsquo;s Moving Castle,&nbsp;Good Omens,&nbsp;Kindred&nbsp;and&nbsp;Golden Compass. Isabel does not want Tolkien-esque hard worldbuilding with 100k+ quests; instead focus on the pacing and how it can grab the reader. She wants a fantasy plot that compels me to keep reading even if it&rsquo;s past her bedtime! She adores fairytale retellings, dark fantasy, alternate histories and historical fantasy, and the occasional steampunk/dystopia.When not working, Isabel can usually be found reading or wandering a bookstore. Some of her favorite books include&nbsp;The Hunger Games, Pride and Prejudice&nbsp;and&nbsp;The Mysterious Benedict Society.&nbsp;Isabel would like you to submit a covering letter, 1 -2 page synopsis and the first 5,000 words of your completed manuscript in a single word document.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(In addition to the paid sessions, Isabel is kindly offering one free session for low income/under-represented writers.&nbsp;Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;discretion of&nbsp;I Am In Print).&nbsp;By booking you understand you need to conduct an internet connection test with&nbsp;I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The submission deadline is: Monday 16 September&nbsp;2024

LOOKING FOR: YA, NEW ADULT & ADULT ROMANCE
Born to two bibliophiles, Isabel Lineberry could not have grown up to be anything else. She was born and raised in the Southwest United States but always knew she wanted to move to the UK. In high school she set her sights on a job in the publishing industry and hasn’t blinked since.
Isabel graduated in 2021 from Barrett, the Honors College at Arizona State University, with dual degrees in English Literature and Business Entrepreneurship. Just a few months later she was in Scotland pursuing an MLitt in Fantasy at the University of Glasgow. She wrote her Masters thesis on Tamora Pierce and is a fan of Ray Bradbury, Octavia Butler and Samantha Shannon. 
At Pérez Literary & Entertainment, Isabel looks after foreign rights and audio rights inquiries, assists the Managing Director and is building her own client list of contemporary stories and fantasy, across the YA and New Adult genres and any teen / Adult fiction that features a prominent romantic plot, in any guise.
Isabel is particularly interested in Contemporary Romance, Romantasy and Fantasy and is always attracted to the character and voice first, so give her romantic tension that has her giggling, a villain who is as charming as they are evil or a group of characters who have her watching their conversations as if it’s a tennis match.
More specifically, Isabel is looking for:
Romance –– For YA, updated Meg Cabot or John Green. Those were favorites for her as a teenager but she wants new takes––LGBT characters, diverse backgrounds, complex character development and a deep-dive into what it means to be a teenager in the current world. Give her relatability that doesn’t sacrifice a character’s unique traits. She is looking for the middle ground between the manic pixie dream girl and the buttoned-up character who just needs to take off their glasses.
In New Adult, Isabel is a big fan of authors like Elle Kennedy, C. W. Farnsworth, Elsie Silver and Morgan Elizabeth. BookTok romances are the perfect escapism for readers of all ages but especially for college students and young professionals like myself. Her all-time favorite tropes are Grumpy/Sunshine, Fall First/Fall Harder and all the Spice! She is not a fan of cheating storylines, accidental pregnancy, step-sibling romance or unnecessary miscommunication tropes. 
Romantasy –– Send her romance with sufficient fantasy worldbuilding. The romantic plot should be the main event but the worldbuilding needs to be able to stand up to scrutiny. The reader should accept the customs and specifics of your fantasy without too much confusion. Recent titles Isabel has loved include Fourth Wing and League of Gentleman Witches. 
As for the romance, Isabel loves tropes (especially: Enemies to Lovers, Who Hurt You?), morally grey characters and kick-ass heroines. She loves training montages and dueling as foreplay. Show her spice during high-pressure situations, quick kisses stolen in battlefields, and fantastic banter. She would also love a return to the paranormal romances that dominated the 2010s. Think the 2020s twist on Twilight, Beautiful Creatures, Shiver or Vampire Academy. Isabel is most definitely on the hunt for Romantasy and paranormal romance featuring queer and underrepresented voices.
Fantasy –– The worldbuilding absolutely must be believable and purposeful. Fantasy should be a mirror held up to the real world, offering a differing perspective that allows us to examine something about ourselves or our lives in a new light. Isabel has a masters degree in Fantasy from the University of Glasgow so can be a bit of a stickler when it comes to this! The magic/training/military school trope has been nearly exhausted, so be creative with the setting. Her favorite fantasy author is Tamora Pierce - she would love a “girl has to pretend to be a boy to get her knighthood” storyline that Pierce couldn’t do in the 80s such as LGBT representation (although Alanna was definitely gender fluid and Kel was 100% ace), a deeper dive into the social and political implications (no white saviorism!) and more spice. Some of her other favorite fantasy novels include Howl’s Moving Castle, Good Omens, Kindred and Golden Compass. Isabel does not want Tolkien-esque hard worldbuilding with 100k+ quests; instead focus on the pacing and how it can grab the reader. She wants a fantasy plot that compels me to keep reading even if it’s past her bedtime! She adores fairytale retellings, dark fantasy, alternate histories and historical fantasy, and the occasional steampunk/dystopia.
When not working, Isabel can usually be found reading or wandering a bookstore. Some of her favorite books include The Hunger Games, Pride and Prejudice and The Mysterious Benedict Society. 
Isabel would like you to submit a covering letter, 1 -2 page synopsis and the first 5,000 words of your completed manuscript in a single word document.
(In addition to the paid sessions, Isabel is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Monday 16 September 2024

I Am In Print

ONE SPACE LEFT! 30th September Isabel Lineberry #Agent121. Looking for: YA, NEW ADULT & ADULT ROMANCE

<img src="https://images.cademy.co.uk/cd74539b-d6a2-46d2-9df6-1144792fca8b/414e87e3-c290-4928-95d6-8124cbd761f6/original.png" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable">Our online Specialist Quality Mark (SQM) Standard Training Requirements Course covers key topics to ensure compliance with the SQM standard and other regulations.The SQM standard requires firms to provide training for staff covering:<ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Safeguarding</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Equality and Diversity</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Data Protection</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Anti-Money Laundering</li></ul>Providing training in these areas is also crucial in meeting your regulatory obligations including the SRA&rsquo;s Standards and Regulations. The course will also assist your firm to meet your legal obligations with the:<ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Data Protection Act 2018 (DPA) and the UK General Data Protection Regulation (UK GDPR)</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Bribery Act 2010</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Proceeds of Crime Act 2002</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Equality Act 2010</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Target Audience</h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The online course is suitable for all level of staff from support staff to senior partners.<h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2>Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.<p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Please note a recording of the course will&nbsp;not&nbsp;be made available.<h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Speakers</h2><div data-node="63ecfd3d954b6" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/amie-higgins/" style="color: rgb(0, 171, 201); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 171, 201);">Amie Higgins, Consultant, DG Legal</a>Amie is a Senior Solicitor, admitted to the Roll in 2008, and a qualified non-practising Barrister, called to the Bar in 2005. Amie previously set up and managed her own firm with twenty three staff, providing her with invaluable practical experience of issues faced by firms. Amie was responsible for ensuring the firm&#39;s staff received the training they required, and she has since become an experienced trainer, delivering a range of training on both legal and practice management topics.</div><div data-node="63ecfd3d954c2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/paul-wightman/" style="color: rgb(0, 171, 201); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 171, 201);">Paul Wightman, Consultant, DG Legal</a>A qualified barrister, Paul graduated in Law from Birmingham University and was called to the Bar in 1994. He subsequently spent almost 20 years working for the Law Society of England and Wales, initially within the Office for the Supervision of Solicitors, then the Legal Complaints Service (LCS), and ultimately the Solicitors Regulation Authority (SRA). Paul is adept at undertaking audits and providing succinct reports on areas for improvement and can assist firms with advice on all aspects of SRA compliance and Anti-Money Laundering procedures.</div>


Our online Specialist Quality Mark (SQM) Standard Training Requirements Course covers key topics to ensure compliance with the SQM standard and other regulations.
The SQM standard requires firms to provide training for staff covering:
Safeguarding
Equality and Diversity
Data Protection
Anti-Money Laundering
Providing training in these areas is also crucial in meeting your regulatory obligations including the SRA’s Standards and Regulations. The course will also assist your firm to meet your legal obligations with the:
Data Protection Act 2018 (DPA) and the UK General Data Protection Regulation (UK GDPR)
Bribery Act 2010
Proceeds of Crime Act 2002
Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017
Equality Act 2010
Target Audience
The online course is suitable for all level of staff from support staff to senior partners.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speakers
Amie Higgins, Consultant, DG Legal
Amie is a Senior Solicitor, admitted to the Roll in 2008, and a qualified non-practising Barrister, called to the Bar in 2005. Amie previously set up and managed her own firm with twenty three staff, providing her with invaluable practical experience of issues faced by firms. Amie was responsible for ensuring the firm's staff received the training they required, and she has since become an experienced trainer, delivering a range of training on both legal and practice management topics.
Paul Wightman, Consultant, DG Legal
A qualified barrister, Paul graduated in Law from Birmingham University and was called to the Bar in 1994. He subsequently spent almost 20 years working for the Law Society of England and Wales, initially within the Office for the Supervision of Solicitors, then the Legal Complaints Service (LCS), and ultimately the Solicitors Regulation Authority (SRA). Paul is adept at undertaking audits and providing succinct reports on areas for improvement and can assist firms with advice on all aspects of SRA compliance and Anti-Money Laundering procedures.

DG Legal

This training is designed for lawyers and covers key topics to ensure compliance with the Specialist Quality Mark (SQM) and other regulations.

Specialist Quality Mark (SQM) Standard Training Requirements Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

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			<h4>Keep your Customers happy by learning how to interact with them </h4>
Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers.
Graduate Diploma in Customer Service Skills is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers.
Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve.
<h3>Course Highlights</h3>
Graduate Diploma in Customer Service Skills is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Graduate Diploma in Customer Service Skills into 20 modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 21 minutes and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Graduate Diploma in Customer Service Skills</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Graduate Diploma in Customer Service Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Graduate Diploma in Customer Service Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. <table>				<tbody><tr>
					<td colspan="4">Graduate Diploma in Customer Service Skills - Updated Version</td>
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					<td colspan="4">Understanding Customer Service</td>
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					<td></td>
					<td>Understanding Customer Service</td>
					<td>FREE </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Identifying Customer Expectations</td>
					<td>FREE </td>
					<td> 00:07:00</td>
				</tr>
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					<td></td>
					<td>Providing Excellent Customer Service</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
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					<td colspan="4">Focusing on the Customer</td>
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					<td></td>
					<td>Focusing on the Customer</td>
					<td> </td>
					<td> 00:08:00</td>
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					<td colspan="4">Customer Service and the Telephone</td>
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					<td>Customer Service and the Telephone</td>
					<td> </td>
					<td> 00:08:00</td>
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					<td colspan="4">Handling Complaints</td>
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					<td>Handling Complaints</td>
					<td> </td>
					<td> 00:12:00</td>
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					<td colspan="4">Enduring Stress</td>
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					<td>Enduring Stress</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td colspan="4">Graduate Diploma in Customer Service Skills - Old Version</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Who We Are and What We Do</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Three - Establishing Your Attitude</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Four - Identifying and Addressing Customer Needs</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Five - Generating Return Business</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Six - In-Person Customer Service</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Seven - Giving Customer Service over the Phone</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Eight - Providing Electronic Customer Service</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td></td>
					<td>Module Nine - Recovering Difficult Customers</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td></td>
					<td>Module Ten - Understanding When to Escalate</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td></td>
					<td>Module Eleven - Ten Things You Can Do to WOW Customers Every Time</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td colspan="4">Activities</td>
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					<td></td>
					<td>Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
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					<td colspan="4">Mock Exam</td>
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					<td></td>
					<td>Mock Exam- Graduate Diploma in Customer Service Skills</td>
					<td> </td>
					<td> 00:20:00</td>
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					<td colspan="4">Final Exam</td>
				</tr>
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					<td></td>
					<td>Final Exam- Graduate Diploma in Customer Service Skills</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
				</tbody></table>

iStudy UK

Graduate

Customer Service

Professional Skills

Diploma in Professional Studies (DPS)

Graduate Diploma in Law (GDL)

Graduate Diploma in Customer Service Skills

Date: Thursday 17th AugustTime: 5pmLocation: Online<div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Get a feel for all that&#39;s to come with our BA Graduate Films Screening! &nbsp;</div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"> </div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Event Details:</div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"> </div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">This Thursday we&#39;ll be showcasing some of the amazing work our talented BA students have created for their graduate films!</div><div fr-original-style="" style="box-sizing: border-box;"> This is a great way for you to get a glimpse into what&#39;s to come as you embark on your own journey. Whether your passion lies in Screenwriting, Acting or Filmmaking each contributes significantly to the final creation.</div><div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">Films that will be screened:</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Beyond Your Wildest Dreams</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Guess Who&#39;s Coming To Town</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Red Flash</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">This Is Panic</div></li></ul><div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">So get ready to be inspired this Thursday, August 17th at 5pm. </div>

Date: Thursday 17th August
Time: 5pm
Location: Online
Get a feel for all that's to come with our BA Graduate Films Screening! Event Details:This Thursday we'll be showcasing some of the amazing work our talented BA students have created for their graduate films!
This is a great way for you to get a glimpse into what's to come as you embark on your own journey. Whether your passion lies in Screenwriting, Acting or Filmmaking each contributes significantly to the final creation.Films that will be screened:
Beyond Your Wildest Dreams
Guess Who's Coming To Town
Red Flash
This Is Panic
So get ready to be inspired this Thursday, August 17th at 5pm.

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